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Статті в журналах з теми "Smart city services"
1
Kim, JungHoon, and Byungsun Yang. "A Smart City Service Business Model: Focusing on Transportation Services." Sustainability 13, no. 19 (September 29, 2021): 10832. http://dx.doi.org/10.3390/su131910832.
Повний текст джерелаАнотація:
Most cities have adopted smart city services to solve urban problems. However, an examination of their operations reveals that many of these services have either been discontinued or have failed to advance further since they were not profitable. Therefore, this study reviews and proposes the business models of smart city services at a fundamental level. It defines and classifies the smart city service focusing on transportation and the components. The business model has been constructed for electric vehicles and autonomous shuttle businesses in terms of transportation services. It found that the model was profitable in each business only when various stakeholders were linked for mutual interests. Since various service stakeholders cooperate in smart city service, if one of them is unable to secure profitability, it is difficult to operate the smart city service fully. Therefore, a detailed review of the business model is required before providing a smart city service.
2
Popova, Yelena, and Olegs Cernisevs. "Smart City: Sharing of Financial Services." Social Sciences 12, no. 1 (December 24, 2022): 8. http://dx.doi.org/10.3390/socsci12010008.
Повний текст джерелаАнотація:
Contemporary life is closely interconnected with numerous phenomena, which have appeared in our life in recent decades. The concepts of a smart city, digitalization of the economy, and the sharing economy are among them. These factors create new opportunities for businesses operating in modern markets. The article considers the sharing services in digital payment operations for achieving the Key Performance Indicators (KPI) of a smart city. The goal of the research is to determine the costs of sharing economy implementation in the financial sector of a smart city. The study takes the example of Rome’s experience. The authors consider KPIs selected by the municipality of Rome as a measure of smart city implementation and their provision by sharing services in financial operations. The authors specify the structure of the costs of shared financial services for a smart city and for Fintech companies operating with open banking, which is followed by the cost functions peculiar to these operations of Fintech companies. The authors demonstrate the point at which a Fintech company starts earning a positive profit on these services via operating leverage.
3
Weber, Mario, and Ivana Podnar Žarko. "A Regulatory View on Smart City Services." Sensors 19, no. 2 (January 21, 2019): 415. http://dx.doi.org/10.3390/s19020415.
Повний текст джерелаАнотація:
Even though various commercial Smart City solutions are widely available on the market, we are still witnessing their rather limited adoption, where solutions are typically bound to specific verticals or remain in pilot stages. In this paper we argue that the lack of a Smart City regulatory framework is one of the major obstacles for a wider adoption of Smart City services in practice. Such framework should be accompanied by examples of good practice which stress the necessity of adopting interoperable Smart City services. Development and deployment of Smart City services can incur significant costs to cities, service providers and sensor manufacturers, and thus it is vital to adjust national legislation to ensure legal certainty to all stakeholders, and at the same time to protect interests of the citizens and the state. Additionally, due to a vast number of heterogeneous devices and Smart City services, both existing and future, their interoperability becomes vital for service replicability and massive deployment leading to digital transformation of future cities. The paper provides a classification of technical and regulatory characteristics of IoT services for Smart Cities which are mapped to corresponding roles in the IoT value chain. Four example use cases are chosen—Smart Parking, Smart Metering, Smart Street Lighting and Mobile Crowd Sensing—to showcase the legal implications relevant to each service. Based on the analysis, we propose a set of recommendations for each role in the value chain related to regulatory requirements of the aforementioned Smart City services. The analysis and recommendations serve as examples of good practice in hope that they will facilitate a wider adoption and longevity of IoT-based Smart City services.
4
Rana, Mukuldev Singh. "A STUDY ON SMART CITY." EPH - International Journal of Science And Engineering 6, no. 2 (June 27, 2020): 31–33. http://dx.doi.org/10.53555/eijse.v6i2.46.
Повний текст джерелаАнотація:
This concept is being used all over the world with different meanings. A smart city is a city that is well planned, and it provides the cost efficient services, environmental efficiency, and technological sound services for the welfare of the citizens. Smart solutions can be helpful in controlling the ever increasing population in the cities smart city is an emerging concept.
5
Han-Yong Choi, Jae-saeng Kim,. "Analysis of Core Technologies and Implementation Services for Smart City." Turkish Journal of Computer and Mathematics Education (TURCOMAT) 12, no. 5 (April 11, 2021): 278–85. http://dx.doi.org/10.17762/turcomat.v12i5.898.
Повний текст джерелаАнотація:
Smart City Platform is a software that optimally allocates resources and provides services to citizens by utilizing ICT technologies such as artificial intelligence, IoT, virtual reality, augmented reality, and 5G mobile communication to solve various urban problems occurring in the city.In order to implement the Smart City environment, basic platform technologies such as artificial intelligence, big data, network, Internet of Things(IoT) and Cloud computing are essential.In this paper, we used the big data analysis tool ‘BigKinds’ to lookup the topic 'Smart City Technology' and 'Smart City IoT' in news, editorials and quotations. After analyzing them, we then derived the core technologies needed in building a Smart City. Furthermore, we introduced the concept of the basic Smart City technologies and then deduced implications and drew a conclusion by analyzing both the local and foreign Smart City construction services. In addition, it compared and analyzed the core technologies for supporting services in various smart cities.The Smart City’s basic technologies and service analysis can be utilized by the local government to effectively establish policies and technology strategies in the Smart City industry.
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Lytras, Miltiadis, Anna Visvizi, and Akila Sarirete. "Clustering Smart City Services: Perceptions, Expectations, Responses." Sustainability 11, no. 6 (March 19, 2019): 1669. http://dx.doi.org/10.3390/su11061669.
Повний текст джерелаАнотація:
Smart cities research evolved into one of the most vibrant fields of research and policy-making with sustainability and well-being becoming the bons mots of the debate. The business sector, i.e., the developers and the vendors, form an equally important group of stakeholders in this context. The question is to what extent that debate yields the kind of output that the end-users would expect and would consider useful and usable. A plethora of smart city services exists. Literature suggests that a myriad of new ICT-enhanced tools could find application in urban space. Methodologically speaking, the question is how to link these two meaningfully. The objective of this paper is to address this issue. To this end, smart city services are mapped and clusters of services are identified; end users’ perceptions and expectations are identified and observations are drawn. The value added of this paper is threefold: (i) at the conceptual level, it adds new insights in the ‘normative bias of smart cities research’ thesis, (ii) at the empirical level, it typifies smart city services and clusters them, and (iii) it introduces a practical toolkit that policymakers, regulators, and the business sector might employ to query end-users’ perceptions and expectations to effectively respond to citizens’ needs.
7
Dankan Gowda, V., Arudra Annepu, M. Ramesha, K. Prashantha Kumar, and Pallavi Singh. "IoT Enabled Smart Lighting System for Smart Cities." Journal of Physics: Conference Series 2089, no. 1 (November 1, 2021): 012037. http://dx.doi.org/10.1088/1742-6596/2089/1/012037.
Повний текст джерелаАнотація:
Abstract The pace of urbanisation has risen tremendously during the last few decades. To provide a higher quality of life, urban dwellers will require a greater variety of improved services and apps. The term “smart city” refers to integrating contemporary digital technology in the setting of a city to improve urban services. There are possibilities to create new services and connect disparate application areas with each other as a result of the use of information and communication technologies in the smart city. However, to make sure the services in an IoT-enabled smart city environment remain running without depleting valuable energy resources, all of the apps have to be maintained using energy resources that are kept at a minimum. IoT can enhance a city’s lighting system since it uses more energy than other municipal systems. An intelligent city integrates lighting system sensors and communication channels with enhanced intelligence features for a Smart Lighting System (SLS). To control lighting more efficiently, SLS systems are built to be autonomous and efficient. We cover the SLS and evaluate several IoT-enabled communication protocols in this article. Furthermore, we evaluated several use scenarios for IoT enabled indoor and outdoor SLS and generated a report detailing the energy consumption in different use cases. By using IoT-enabled smart lighting systems, our research has shown that energy savings are possible in both indoor and outdoor settings, which is equivalent to a forty percent reduction in energy usage. Finally, we went through the SLS in the smart city research plans.
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Walletzký, Leonard, Luca Carrubbo, Mouzhi Ge, Zuzana Schwarzová, and Odonchimeg Bayarsaikhan. "Multi-Contextual Smart City Model for Service Interconnections." ITM Web of Conferences 51 (2023): 01001. http://dx.doi.org/10.1051/itmconf/20235101001.
Повний текст джерелаАнотація:
The key issue of smart city development usually lies in the understanding of the complexity of the services’ structure. Thus, smart city models are developed to improve current outlooks on Smart City Services’ structure by using service-dominant logic and service science. However, the contextual changes are usually not fully considered in the existing smart city models. It is in turn difficult to catch the changes among the layers in the smart city model. Therefore, in this paper, we propose a complex and innovative structure of smart city services. The main contribution of the proposed approach is to consolidate the interconnection of services that is affected by the changing context. It will also lead to a better understanding of the complexity in a smart city. The presented conceptual model has a direct influence on the practical development of a smart city. Since every country and city approaches the services’ structure differently, the smart city model is derived with the lack of a common understanding of various smart cities. In the case of accepting our model as a common solution, the sharing of knowledge and information among cities and countries would be easier and more valuable. The paper also shows how the current knowledge in service-dominant logic and service science helps to develop a new practical approach to understanding the smart city structure.
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Lee, Seulki. "The Acceptance Model of Smart City Service: Focused on Seoul." Sustainability 15, no. 3 (February 2, 2023): 2695. http://dx.doi.org/10.3390/su15032695.
Повний текст джерелаАнотація:
The goal of providing smart city services is not only simply building smart technology and infrastructure but also improving the quality of life of citizens who use smart city services and have positive experiences. This requires establishing service supply strategies considering citizens’ satisfaction levels by identifying the factors that affect the will or behavior of citizens who use smart city services. However, decision making regarding smart city policies and service supply in Korea is conducted through the central government-centered top-down mode, which lacks the consideration of how to improve citizens’ satisfaction levels or their intention to use technology. Thus, we proposed an acceptance model for smart city services, which is a theoretical model that offers a foundation for a model to evaluate the interaction levels of citizens toward smart city services based on the technology acceptance model, which is the most widely used tool to evaluate what factors affect the acceptance and use of information technology and system-based services. In addition, we defined research models by discussing previous studies that proposed factors that affect the acceptance of smart city and U-City services and urban public services. To empirically verify the research models proposed herein, we surveyed citizens in Seoul and conducted structural equation modeling using AMOS 28. As a result, we derived a total of eight factors (Quality, User Characteristics, Positive Attitude, Perceived Risk, Social Influence, Perceived Ease of Use, Perceived Usefulness, and Acceptance Intention) that affected the acceptance of smart city services and 42 assessment items from these factors. The results of this study are expected to be foundational data for establishing policies and systems for the improvement of citizens’ interaction level and continuous use of smart city services.
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Kim, Jung-Hoon, and Joo-Young Kim. "How Should the Structure of Smart Cities Change to Predict and Overcome a Pandemic?" Sustainability 14, no. 5 (March 3, 2022): 2981. http://dx.doi.org/10.3390/su14052981.
Повний текст джерелаАнотація:
A proposed countermeasure to COVID-19 is a robust healthcare system that can respond and identify transmission paths using information technology. This involves the use of smart city services for tracking an infected person. However, during the COVID-19 pandemic, the healthcare system could only provide data on the number of infected people. Additionally, smart city services could respond neither timely nor sequentially. This study proposed a method for timely and sequential responses, through a flexible combination of the healthcare system and smart city services by envisioning a scenario that sequentially grafts the current status of COVID-19 in Korea. The results are the following. First, the COVID-19 outbreak was summarized in the context of the healthcare system and current smart city services. A method by which the latter could respond to the various needs of the former was suggested. Second, recommendations on combining or dismissing certain smart city services, as per the needs of coping with COVID-19, were summarized. Third, smart city services must be utilized only for addressing pandemics, as data from the healthcare system consists of personal information. Therefore, smart city services for responding to COVID-19 must be flexible.
Дисертації з теми "Smart city services"
1
Calderoni, Luca <1982>. "Distributed Smart City Services for Urban Ecosystems." Doctoral thesis, Alma Mater Studiorum - Università di Bologna, 2015. http://amsdottorato.unibo.it/6858/1/calderoni_luca_tesi.pdf.
Повний текст джерелаАнотація:
A Smart City is a high-performance urban context, where citizens live independently and are more aware of the surrounding opportunities, thanks to forward-looking development of economy politics, governance, mobility
and environment. ICT infrastructures play a key-role in this new research field being also a mean for society to allow new ideas to prosper and new, more efficient approaches to be developed. The aim of this work is to research and develop novel solutions, here called smart services, in order to solve several upcoming problems and known issues in urban areas and more in general in the modern society context. A specific focus is posed on smart governance and on privacy issues which have been arisen in the cellular age.
2
Calderoni, Luca <1982>. "Distributed Smart City Services for Urban Ecosystems." Doctoral thesis, Alma Mater Studiorum - Università di Bologna, 2015. http://amsdottorato.unibo.it/6858/.
Повний текст джерелаАнотація:
A Smart City is a high-performance urban context, where citizens live independently and are more aware of the surrounding opportunities, thanks to forward-looking development of economy politics, governance, mobility
and environment. ICT infrastructures play a key-role in this new research field being also a mean for society to allow new ideas to prosper and new, more efficient approaches to be developed. The aim of this work is to research and develop novel solutions, here called smart services, in order to solve several upcoming problems and known issues in urban areas and more in general in the modern society context. A specific focus is posed on smart governance and on privacy issues which have been arisen in the cellular age.
3
MA, TIANYI. "A GENERAL CITIZEN-SOURCING FRAMEWORK FOR CITY SERVICES." Doctoral thesis, Università degli studi di Pavia, 2017. http://hdl.handle.net/11571/1203335.
Повний текст джерелаАнотація:
With the rise of ICT in smart cities, citizens actively contribute to city governance. Citizens contribute through sensing and processing capabilities of smart phones, thus developing an innovative collaboration paradigm, called “citizen-sourcing”, which fosters public engagement and participation in a collaborative governance. However, implementing such citizen-sourcing implies a collaborative process that is more complex than traditional bureaucratic procedures, and involves a wider range of data. Indeed, it faces various challenges, which include governance process, data, and IT architecture. Governance process challenge relates to the stakeholder engagement and participation, accountability, communication and collaboration. Data challenge includes not only data openness, generalization, heterogeneity, but also, with unstructured data, data duplication and information trustworthiness. Finally, IT architecture challenge addresses scalability, business-IT alignment, and accessibility.
Our main contribution is a framework, called G-CSF (General Citizen-Sourcing Framework for city services), which defines reference collaboration processes, a reference data model, and a reference architecture. G-CSF stems from a benchmark to evaluate citizen-sourcing systems in terms of process, data, and architecture.
Within G-CSF, the reference collaboration process addresses four stakeholders, namely Feed Producer, Feed Coordinator, Feed Consumer, and Feed Contractor, which, respectively, represent (a) stakeholders who submit service request (e.g., citizens, customers), (b) collaboration coordinators (e.g., municipality officers), (c) city departments who answer the service request, and (d) field staff (e.g., service response teams) who deliver services.
In order to integrate heterogeneous data into a unique exchangeable format, we propose a reference data model, namely General City Feed Specification (GCFS), which facilitates the service configuration and data sharing for city service providers.
In order to better support a scalable business-IT alignment and efficient data integration and processing, we define a Publisher / Subscriber architecture, which supports a distributed data-driven service composition and orchestration, and provides an easy-to-configure and easy-to-deploy environment for stream data processing; Additionally, we illustrate distinctive automated services, namely automated feed detection, credibility assessment, similarity analysis, and automated feed dispatch.
The key innovations of G-CSF include: a) a supervised incremental text classifier (KLD-Star) for detecting feeds in OSN (Online Social Network); b) a hybrid credibility assessment approach for assessing information credibility of feeds, which assesses credibility on user reputation, semantics, and similarity of nearby feeds. By far, G-CSF is the first citizen-sourcing solution addressing automated feed detection, credibility assessment and de-duplication.
We illustrate two case studies as proof of concept, namely CITY FEED and MOBANA. CITY FEED manages city issues, and it has been deployed in Pavia, and Basiglio, a small municipality in Milan, Italy. MOBANA focuses on the public transit domain, and proves the scalability and processing efficiency of the proposed architecture.With the rise of ICT in smart cities, citizens actively contribute to city governance. Citizens contribute through sensing and processing capabilities of smart phones, thus developing an innovative collaboration paradigm, called “citizen-sourcing”, which fosters public engagement and participation in a collaborative governance. However, implementing such citizen-sourcing implies a collaborative process that is more complex than traditional bureaucratic procedures, and involves a wider range of data. Indeed, it faces various challenges, which include governance process, data, and IT architecture. Governance process challenge relates to the stakeholder engagement and participation, accountability, communication and collaboration. Data challenge includes not only data openness, generalization, heterogeneity, but also, with unstructured data, data duplication and information trustworthiness. Finally, IT architecture challenge addresses scalability, business-IT alignment, and accessibility. Our main contribution is a framework, called G-CSF (General Citizen-Sourcing Framework for city services), which defines reference collaboration processes, a reference data model, and a reference architecture. G-CSF stems from a benchmark to evaluate citizen-sourcing systems in terms of process, data, and architecture. Within G-CSF, the reference collaboration process addresses four stakeholders, namely Feed Producer, Feed Coordinator, Feed Consumer, and Feed Contractor, which, respectively, represent (a) stakeholders who submit service request (e.g., citizens, customers), (b) collaboration coordinators (e.g., municipality officers), (c) city departments who answer the service request, and (d) field staff (e.g., service response teams) who deliver services. In order to integrate heterogeneous data into a unique exchangeable format, we propose a reference data model, namely General City Feed Specification (GCFS), which facilitates the service configuration and data sharing for city service providers. In order to better support a scalable business-IT alignment and efficient data integration and processing, we define a Publisher / Subscriber architecture, which supports a distributed data-driven service composition and orchestration, and provides an easy-to-configure and easy-to-deploy environment for stream data processing; Additionally, we illustrate distinctive automated services, namely automated feed detection, credibility assessment, similarity analysis, and automated feed dispatch. The key innovations of G-CSF include: a) a supervised incremental text classifier (KLD-Star) for detecting feeds in OSN (Online Social Network); b) a hybrid credibility assessment approach for assessing information credibility of feeds, which assesses credibility on user reputation, semantics, and similarity of nearby feeds. By far, G-CSF is the first citizen-sourcing solution addressing automated feed detection, credibility assessment and de-duplication. We illustrate two case studies as proof of concept, namely CITY FEED and MOBANA. CITY FEED manages city issues, and it has been deployed in Pavia, and Basiglio, a small municipality in Milan, Italy. MOBANA focuses on the public transit domain, and proves the scalability and processing efficiency of the proposed architecture.
4
Batlle, i. Montserrat Joan. "Benchmarking of local e-government services and its applicability to smart city services." Doctoral thesis, Universitat de Barcelona, 2016. http://hdl.handle.net/10803/386236.
Повний текст джерелаАнотація:
E-government is generally described as the use of information and communication technologies (ICT) in government processes. The potential of ICT to transform governmental organizations into more efficient, accessible and accountable ones is widely recognized. Taking into account that according to EUROSTAT, the total EU28 public sector expenditure in 2014 represented 48.1% of its GDP, and that this percentage was 49.0% for the EA-19, the economic impact of such a transformation is of capital importance for economic growth.
All national governments, nearly all subnational governments, and most local governments of any size are adopting and expanding innovative means of delivering government information and service by means of a quick technology adoption process. This is a transformation characterized by intensive ICT use and adoption of new organizational paradigms. But in addition to changes in internal processes, e-government impacts the relationship with citizens, which is shifting towards “one-stop-shops” supported by a more intelligent organization able to know who the citizen is and what the citizen's needs are in each case. In other words, public organizations are reforming themselves to be more proactive and provide services to citizens more efficiently.
Putting the focus at local level public government agencies, it can be seen that cities and municipalities develop an important number of functions related to urban management such as traffic, public transport, the environment, cleaning, garbage collection, street lighting, culture, education, welfare, crime control and civil protection among others. In some countries, cities are also responsible for providing basic services such as water, gas and electricity. All these specific functions are not found at other levels of government and therefore introduce special features to local e-government.
At present, the way cities are managed and developed is starting to transform dramatically thanks to the intensive application of ICT, leading to what is known as the smart city phenomenon. New developments and technologies, derived from the introduction of sensor elements and the collection and processing of large amounts of data, are improving or even “reinventing” functions directly related to the provision and management of urban services. At the same time, this transformation aims to reduce the environmental impact of city activities.
Measuring e-government progress is of capital importance to manage public resources, shorter the transition to achieve a successful end. However, a review of the most recent papers published reveals a lack of academic literature and scientific reports devoted to the evaluation of e-administration at city level. There are no methodologies to perform international benchmarking of e-administration tailored to local government specificities. There are no common references established to compare the quality of public services in different cities. Therefore, it remains hard to learn from others’ experiences around the world.
The aim of this PhD thesis is to contribute to a better knowledge of the local e-government phenomena by designing and implementing a benchmarking methodology. The methodology proposed is oriented to perform local e-government benchmarking at international level, based on the e-services provided by local administrations. It promotes the learning aspects of a comparative evaluation instead of the competition among participant cities. After a detailed review of the state of the art in local e-Government benchmarking, the research deals with a bottom-up process to define the benchmarking methodology which groups meaningfully services taking into account prevalence. Special attention has been paid to the adoption measurement, as it is crucial to evaluate the actual impact of electronic public services. This methodology is applied in a European measurement, and the results are discussed. The impact of such benchmarking is assessed four years afterwards by means of a survey. The feedback received confirms the utility of such benchmarking, at the same time, it provides information for improvements of the methodology and shows the need to update the catalogue of services. Finally, the research explores the extensions required to allow benchmarking the new generation of smart city services, thus paving the way for its applicability in a Smart City context.El govern electrònic es descriu com l'ús de tecnologies de la informació i la comunicació en els processos de govern. El potencial de les TIC per transformar les organitzacions governamentals en altres més eficients, accessibles i que responguin és àmpliament reconegut. Segons Eurostat, la despesa total del sector públic EU28 el 2014 va representar el 48,1% del seu PIB (49,0% per l'EA-19). Així doncs, l'impacte econòmic d'aquesta transformació és de capital importància pel creixement econòmic. Mesurar el progrés del govern electrònic és cabdal per gestionar els recursos públics, fer més curta la transició i aconseguir els objectius proposats. Tanmateix, no hi ha treballs acadèmics sobre l'avaluació de l'e-administració a les ciutats. No existeixen metodologies per dur a terme avaluacions comparatives internacional, ni referents per comparar la qualitat dels serveis públics. Això fa difícil d'aprendre de les experiències d'altri. L'objectiu d'aquesta tesi és el de contribuir al millor coneixement del govern electrònic a les ciutats a través del disseny i implementació d'una metodologia d'avaluació comparativa. Una metodologia per dur a terme benchmarking del e-govern local en l'àmbit internacional basant-se en la comparació de serveis proporcionats per les administracions locals. Una metodologia que promou l'aprenentatge i no la competició entre les ciutats participants. Després d'una revisió detallada de l'estat de la qüestió de l'avaluació comparativa del govern electrònic local, s'exposa el procés seguit per definir la metodologia d'avaluació comparativa que agrupa de manera significativa els serveis tenint en compte la seva prevalença. S'ha prestat especial atenció al mesurament de l'adopció, ja que és fonamental per avaluar l'impacte dels serveis públics electrònics. La metodologia s'aplica en una mesura Europea, els resultats de la qual es presenten i discuteixen. Quatre anys després es mesura l'impacte d'aquest benchmarking. Les respostes obtingudes confirmen la validesa de la metodologia. A la vegada, es proposen millores a la metodologia i posa de manifest la necessitat d'actualitzar el catàleg de serveis. Finalment, la investigació explora l'extensió de la nova metodologia per tal d'avaluar també els serveis que es poden trobar en una Smart City a aplanant així el camí per a l'aplicació de la metodologia en aquest nou escenari.
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Kopyl, Vladyslav, and Владислав Копил. "Development of tourist services in the "smart city": world experience." Thesis, National Aviation University, 2021. https://er.nau.edu.ua/handle/NAU/51236.
Повний текст джерелаАнотація:
1. Smart Cities and Communities Industrial Initiative [Електронний ресурс]. – Режим доступу:http://eurlex.europa.eu/LexUriServ/LexUriServ.do?uri=COM:2009:0519:FIN:EN:PDF
2. UNWTO. World Tourism Organization. [Електронний ресурс]. – Режим доступу: http://www2.unwto.org/One of the most important components of the services sector is the tourism market, among which are distinguished: historical, "green", recreational, entertainment, sports, youth, urban and other types of tourism. In the XXI century, the processes of urbanization are actively spreading. The development of the tourism potential of cities is therefore of great importance to all countries of the world. Let’s note that modern cities of developed countries, including EU countries, are acquired the status of "smart city".
Однією з найважливіших складових сфери послуг є туристичний ринок, серед якого виділяють: історичний, «зелений», рекреаційний, розважальний, спортивний, молодіжний, міський та інші види туризму. У XXI столітті процеси урбанізації активно поширюються. Тому розвиток туристичного потенціалу міст має велике значення для всіх країн світу. Зазначимо, що сучасні міста розвинених країн, зокрема країн ЄС, набувають статусу «розумного міста».
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La, Torre Giuseppe. "Secure Access to Context-Aware Services in a Smart City." Doctoral thesis, Università di Catania, 2015. http://hdl.handle.net/10761/3931.
Повний текст джерелаАнотація:
The evolution of the Web to Web 2.0 before and after the Web of Things, has resulted in a transformation of what over the years has been the role of the user. Thanks to this socio-technological evolution, we have seen the birth of the first smart cities, which will be pervaded by services produced and delivered tailored to their citizens.
The thesis addresses the key issues that affect the interaction between users and context-aware services within the smart city, with particular attention to the generation, discovery and access control of these services.
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Rocha, João Paulo Almeida. "Smart parking : o caso Volkswagen financial services." Master's thesis, Instituto Superior de Economia e Gestão, 2018. http://hdl.handle.net/10400.5/17662.
Повний текст джерелаАнотація:
Mestrado em Gestão e Estratégia IndustrialEste trabalho tem como objetivo analisar os passos necessários para a implementação de um negócio smart parking em diferentes mercados e com diferentes níveis de maturidade. Serão analisados os diferentes modelos de negócio, municipal, intermediário e de revendedor e as situações em que se aplicam, bem como as diferentes estratégias de entrada em novos mercados, e que possibilidades existem para implementar o produto smart parking em diferentes mercados. De seguida, com recurso a dados recolhidos através de uma análise de mercado, analisar-se-ão dois mercados, Portugal e Alemanha, com características diferentes, e que requisitos existem para uma aplicação smart parking ter sucesso, na sua entrada e evolução. Por fim abordar-se-á a possível evolução do negócio smart-parking face à evolução tecnológica que ocorre no ramo automóvel.
This work aims to analyse the steps necessary for the implementation of a smart parking business in different markets, with different levels of maturity. It will analyse the different business models, municipal, intermediate and reseller and the situations in which they apply, as well as the different strategies of entry into new markets, and what possibilities exist to implement the smart parking product in different markets. Then, using data collected through market analysis, two markets, Portugal and Germany, with different characteristics, will be analysed to determine what requirements exist for a smart parking application to be successful in its entry and evolution. Finally, the possible evolution of the smart-parking business in the face of technological developments in the automotive industry will be addressed.
info:eu-repo/semantics/publishedVersion
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Wang, Chen. "Location based services and location based behavior in a smart city." Thesis, Lyon, 2016. http://www.theses.fr/2016LYSEC017/document.
Повний текст джерелаАнотація:
Le concept de ”Smart Cities” a émergé au cours des dernières années pour décrire comment les investissements dans le capital humain et social, et dans les technologies de la communication (TIC) infrastructures et services électroniques peuvent maintenir la croissance durable et la qualité de vie, par une gestion judicieuse des ressources naturelles et par un gouvernement participatif. Pour nous, Smart City est un environnement réel augmenté permettant l’informatique ubiquitaire, avec web 2.0, qui est collaborative, mobile et contextuelle, les acteurs humains, ainsi que des objets connectés faisant désormais partie intégrante de l’Internet. Dans le contexte de notre projet international France-Chine sur Smart City, nous avons utilisé une approche MOCOCO (Mobilité, Contextualisation, Collaboration) à mener des travaux de recherche avec de multiples applications dans des situations de travail professionnels et à domicile, des situations d’apprentissage mobile contextuelles, ainsi que des applications de Smart City sont prises en compte - le transport, la distribution des marchandises, et des activités sportives et culturelles. Cette thèse se concentre sur les services basés sur la localisation (LBS), et Internet des Objets (IdO), qui sont deux aspects importants de Smart City. Le choix de la Gestion Dynamique des Voies de Circulation comme une étude de cas dans cette thèse est également une bonne pratique d’intégration de nouvelles technologies pour rendre la ville plus intelligente et pour rendre notre vie plus confortable. Selon Schiller et Voisard (2004), les services basés sur la localisation peuvent ˆêtre définis comme des services qui intègrent l’emplacement ou la position d’un dispositif mobile avec d’autres informations afin de fournir une valeur ajoutée à un utilisateur. L’objectif est d’utiliser la mise en œuvre IdO pour améliorer LBS, fournissant l’intelligence ambiante et d’assurer la facilité d’utilisation pour usagers dans des situations dynamiques. L’aspect théorique de nos contributions est que nous examinons la possibilité et la faisabilité de l’utilisation de l’IdO pour augmenter LBS. L’architecture de l’IdO a une capacité d’intégrer divers objets, ce qui fournit à LBS une meilleure gestion des dispositifs de géolocalisation; l’intergiciel de l’IdO, capable de faire l’abstraction des objets et la composition de services, donne la possibilité de déployer des composants de service plus intelligents et personnalisés, ainsi peut améliorer l’intergiciel de LBS. L’aspect pratique de nos contributions est que nous avons choisi une problématique de gestion dynamique des voies comme une étude de cas, validant notre approche d’utiliser l’IdO pour augmenter LBS dans une application de Smart City. L’objectif du système de gestion dynamique des voies est d’assurer une meilleure utilisation de voie de circulation par l’allocation dynamique de voies à différents types de transport. Nous avons fourni l’architecture du système du point de vue de TIC, et un environnement de simulation pour valider la conception de la solution. Nous avons également développé une preuve de concept pour valider les aspects technologiques du système. L’environnement de simulation comprend un simulateur pour simuler la fonction du système et les comportements des véhicules, un éditeur de scénario, et un générateur de trafic en tant qu’outils d’initialisation. Différentes formes de visualisation de résultats de simulation sont également prises en compte. En outre, nous avons développé un outil d’évaluation basé sur la visualisation en 3D, qui permet l’interaction entre l’utilisateur et l’outil en temps réel, pour effectuer des tests d’utilisation comme l’étude des aspects IHM, puisque les facteurs humains devraient toujours être mis en premiers dans le contexte de Smart City. [...]The concept of “Smart Cities” has emerged during the last few years to describe how investments in human and social capital and modern Information and Communication Technologies (ICT) infrastructure and e-services fuel sustainable growth and quality of life, enabled by a wise management of natural resources and through participative government. To us, Smart City is a real augmented environment allowing ubiquitous computing, with up-to-date web 2.0, which is collaborative, mobile and contextual, human actors as well as different things (connected objects) are now an integral part of internet. In the international France-China project on Smart City we used the MOCOCO approach (Mobility, Contextualization, Collaboration) to conduct research work with multiple applications in working, learning and social situations; professional and home working situations, professional and teenager contextual mobile learning situations as well as Smart City applications are taken into account – transportation, goods distribution and local sport and cultural activities. This dissertation focuses on Location Based Services, and Internet of Things, which are both important aspects of Smart City. The choice of dynamic management of road lanes as a case study in this thesis, is also a good practice of integrating new technologies to make the city smarter and to make our life more comfortable. According to Schiller and Voisard (2004), Location Based Services (LBS) can be defined as services that integrate a mobile device’s location or position with other information so as to provide added value to a user. During recent years, LBS has evolved from simple GIS applications and positioning of emergent phone callers to more complicated, proactive, application-oriented services adapted to different users. However, heterogeneity of devices, data management and analysis, and HCI aspects are always main challenges for LBS. Our goal is to make the LBS meet the requirements of Smart City, with use of Internet of Things (IoT), integrating a certain degree of ambient intelligence. The theoretical aspect of our contributions is that we examine at component level the possibility and feasibility of using IoT to better support LBS. The ability of IoT architecture of integrating various objects gives LBS a better management of location-aware devices; the sensors can also enrich the data source of LBS. The middleware of IoT, good at objects abstraction and service composition, provides possibilities to deploy more intelligent and customized service components, thus can enhance the middleware of LBS. The practical aspect of our contributions is that we choose a dynamic lane management problem as a use case study demonstrating our approach in regard to combining LBS with IoT for a Smart City application. The goal of the dynamic lane management system is to make a better use of road lanes by dynamic allocation of lanes to different types of transportation. We provide the system architecture, user interfaces and a simulation environment to validate the solution design. We also develop a proof of concept to validate the technological aspects of the lane management system. The simulation environment of the lane management system is another important part of our contributions, it includes a core simulator to simulate the function of the system and the behaviors of the vehicles, and an editor of scenario and a generator of traffic as initialization tools. Different visualization methods of simulation results are also taken into consideration. In addition, we develop an evaluation tool which allows for real time user interaction, based on the visualization of the results of the simulator to conduct user tests for HCI aspects, as human factors should always be considered in the context of Smart City. [...]
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Fabbri, Ilaria. "SMART HEALTHY CITY innovative urban services to improve the health in the city and its residents’ wellbeing." Doctoral thesis, Università degli studi di Ferrara, 2022. http://hdl.handle.net/11392/2496473.
Повний текст джерелаАнотація:
In the frame of the promotion of healthy lifestyle in urban environment, this research seeks to identify viable design solutions to motivate people, both collectively and individually, to pursue daily healthy habits while enjoying the experience, through the use of improved services in the city.
When it comes to urban health, street furniture, especially in terms of tactile and visual quality, urban placement and spacing, rarely makes headlines or attracts academic attention; nevertheless, each small object – be it a bench, a bus-stop, a waste container or a drinking fountain – can make our daily life easier, richer and more comfortable. Small-scale urban elements greatly influence the attractiveness of our surroundings, and whether people want to go to and spend time in, a crucial aspect if city dwellers are to lead healthier, more active lifestyles.
Furthermore, thanks to the digital revolution, urban amenities and facilities are currently being transformed, becoming more and more efficient and responsible to environmental conditions, or, conversely, some of them are disappearing, if no longer in keeping with dwellers’ needs.
Among all pieces of street furnishings, the project investigates the frequently overlooked role of public drinking fountain, a seemingly insignificant urban element with a huge potential if properly reinvented: not only as a public utility, but also as an expression of neighbourhood identity and sustainability, a valuable Public Health tool promoting virtuous behaviour.
This research addresses the questions of what role drinking fountains should play today in public space, how a contemporary street furniture including water outlet should look like, and where should be located to best serve the community.
Firstly, the study highlights the most promising features of water fountains from a public health perspective; secondly, as it configures itself as an applied research, an innovative multifunctional service, likely to create new opportunities in the city for safer and more sustainable living, is designed, prototyped and tested.
Finally, the research outlines a concept of healthy-driven urban services in network, including the ones developed through prototypes, providing incentives for their most health-conscious and environmentally friendly users. In this way, urban amenities located in public spaces, linked one
another, may convert demanding self-control practices dealing with health prevention and sustainability into positive moments of enjoyment and reward, thus become urban interfaces enhancing public health and personal wellbeing.
The design outcomes and the prototype development of the innovative service fall within a wider University-Industry research conducted between Next City Lab, an interdisciplinary research group at Architecture Department University of Ferrara, headed by professor Gabriele Lelli, and Hera Group, one of the leading Italian multi-utility operating in environmental, energy and water services.Nell’ambito degli studi rivolti alla promozione di stili di vita sani, questa ricerca intende individuare strategie e soluzioni concrete per motivare le persone, sia singolarmente che come comunità, a coltivare quotidianamente abitudini virtuose, per la propria salute e quella dell’ambiente, attraverso l’interazione con servizi urbani innovativi. Quando si tratta di salute pubblica, l’arredo urbano, soprattutto in termini di qualità, carattere, diffusione e rapporto con lo spazio pubblico, raramente attrae l’attenzione delle principali ricerche; tuttavia, i piccoli oggetti che insistono sullo spazio collettivo di base – siano essi panchine, fermate dell’autobus, fontanelle, pensiline – contribuiscono sensibilmente alla ricchezza della vita urbana, e a renderla più semplice e comoda. Nonostante la scala relativamente piccola, questi elementi incidono fortemente anche sull’attrattività del paesaggio urbano e sulla percezione di esso da parte del pedone, e, di conseguenza, sulla scelta delle persone di uscire e trascorrervi del tempo, aspetto cruciale per ottenere spazi pubblici invitanti e vivaci, ed incentivare i cittadini ad adottare stili di vita più attivi. Inoltre, le diverse interfacce fisiche dei servizi urbani sullo spazio pubblico risentono dell’attuale effetto dirompente della tecnologia, responsabile dell’evoluzione o della sparizione di alcuni elementi di arredo tradizionali, e la nascita di nuovi dispositivi capaci di raccogliere e trasmettere dati, capillarmente diffusi nell’ambiente costruito e perciò ancor più rilevanti per il carattere di un quartiere e il comportamento di chi lo vive. Tra tutti gli oggetti urbani, la tesi di dottorato indaga in particolare il ruolo spesso ignorato delle fontanelle per bere, un elemento apparentemente insignificante ma dal grande potenziale se ripensato, non solo nella modalità di erogazione del servizio pubblico, ma anche come espressione dell’identità locale, un presidio di quartiere per la sostenibilità ambientale, un prezioso strumento a sostegno della salute pubblica. Questa ricerca si interroga in particolare su quale ruolo le fontane debbano giocare oggi nello spazio pubblico, quale aspetto e quali funzionalità debba avere un elemento stradale contemporaneo che eroga anche acqua da bere, e dove e come debba essere distribuito nel tessuto urbano per servire al meglio la comunità. Prima di tutto, lo studio evidenzia le caratteristiche e le potenzialità delle fontane dal punto di vista della salute pubblica; in secondo luogo, ad espressione della componente applicata della ricerca in oggetto, si illustra il processo di ideazione, progetto di dettaglio, realizzazione e sperimentazione di un oggetto urbano innovativo multifunzionale. In ultima istanza, la tesi propone un progetto di rete di servizi – incluso quello direttamente sviluppato attraverso i prototipi – volto ad aumentare il benessere delle persone e premiare i fruitori più sostenibili e attenti alla salute. In questo modo, piccoli oggetti che popolano lo spazio pubblico sono interconnessi, acquisiscono capacità di dialogo con i cittadini e possono trasformare alcune attività quotidiane, talvolta faticose, legate alla sostenibilità e alla prevenzione della propria salute, in momenti di divertimento e gratificazione personale. La ricerca, quindi, oltre a disegnare scenari e forme per nuovi servizi urbani, delinea le possibili implicazioni che tale innovazione può avere per l’utente e la città, in termini di salute, qualità degli spazi, senso di comunità, gestione della complessità urbana. Lo sviluppo dei prototipi illustrati in questa tesi rientra in una più ampia collaborazione tra Next City Lab, gruppo di ricerca interdisciplinare condotto dal prof. Gabriele Lelli presso il Dipartimento di Architettura dell’Università di Ferrara, e il Gruppo Hera, una delle maggiori aziende italiane multiservizi operante nel settore ambientale, idrico ed energetico.
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Cortellazzi, Jacopo. "Crowdsensing and proximity services for impaired mobility." Bachelor's thesis, Alma Mater Studiorum - Università di Bologna, 2016. http://amslaurea.unibo.it/10477/.
Повний текст джерелаАнотація:
La tesi si occupa della creazione di una piattaforma virtuale, composta da un sito web e da una applicazione Android, a supporto di persone con handicap motori.
La piattaforma e composta da una mappa interattiva che permette agli utenti di inserire nuovi locali o di commentarne esistenti, e di fare lo stesso per le barriere architettoniche.
Per questi motivi il progetto e dettato da una continua comunicazione tra client e server, rendendo la piattaforma aggiornata e dinamica, anche alla vista degli utenti.
La parte web viene implementata attraverso Spring MVC, utilizzando delle View .jsp ed AJAX per la comunicazione remota con il server.
La parte mobile e stata implementata basandosi principalmente sulle classi di geolocalizzazione di Android, oltre alle librerie osmdroid ed osmbonuspack, fornendo compatitiblita con OSM.
Questa fornisce anche un servizio di calcolo del percorso, cercando di evitare il numero maggiore di ostacoli.
L'applicazione Android appoggia le proprie comunicazioni sulla libreria Robospice.
La parte di persistenza e stata implementata adottando un approccio ad alto livello, grazie ad Hibernate e JPA.
Книги з теми "Smart city services"
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Skulimowski, Andrzej M. J., Zhengguo Sheng, Sondès Khemiri-Kallel, Christophe Cérin, and Ching-Hsien Hsu, eds. Internet of Vehicles. Technologies and Services Towards Smart City. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-030-05081-8.
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David, Hutchison. Ambient Assistive Health and Wellness Management in the Heart of the City: 7th International Conference on Smart Homes and Health Telematics, ICOST 2009, Tours, France, July 1-3, 2009. Proceedings. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009.
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Vita, Stefano Di, Corinna Morandi, and Andrea Rolando. From Smart City to Smart Region: Digital Services for an Internet of Places. Springer, 2015.
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Vita, Stefano Di, Corinna Morandi, and Andrea Rolando. From Smart City to Smart Region: Digital Services for an Internet of Places. Springer London, Limited, 2015.
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Top 10 Quick-Win Smart City Services for Cairo Governorate. World Bank, Washington, DC, 2018. http://dx.doi.org/10.1596/31287.
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Process evaluation of Seattle City Light's Energy Smart Services for new commercial construction. Seattle, WA: Dethman & Associates, 2006.
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Flynn, Susan, ed. Equality in the City: Imaginaries of the Smart Future. Intellect Books, 2022. http://dx.doi.org/10.1386/9781789384642.
Повний текст джерелаАнотація:
This collection critiques the rhetoric of ‘smart cities’. It seeks to engender a timely debate about what future cities might look like and what their concerns should be. Using a multi-disciplinary perspective, it features acclaimed scholars whose work investigates the proposed networked digital technologies that ostensibly affect planning policies, control infrastructures and deliver and manage city services and systems. The contributors offer insights into how future cities might be envisaged, planned and executed in order to be more ‘equal’.
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Infrastructure Planning and Finance: A Smart and Sustainable Guide. Taylor & Francis Group, 2013.
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Elmer, Vicki, and Adam Leigland. Infrastructure Planning and Finance: A Smart and Sustainable Guide. Taylor & Francis Group, 2013.
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Infrastructure Planning and Finance: A Smart and Sustainable Guide. Routledge, 2013.
Знайти повний текст джерелаЧастини книг з теми "Smart city services"
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Schütte, Reinhard, Michel Muschkiet, and Tobias Wulfert. "Smart City Experience – Von isolierten Services zu Smart Service-Ökosystemen." In Forum Dienstleistungsmanagement, 309–34. Wiesbaden: Springer Fachmedien Wiesbaden, 2022. http://dx.doi.org/10.1007/978-3-658-37346-7_11.
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Francini, Mauro, Annunziata Palermo, and Maria Francesca Viapiana. "Evolved Frameworks for the Integrated Development of Territorial Services." In Smart Energy in the Smart City, 219–36. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-31157-9_12.
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Ahlers, Dirk, Leendert W. M. Wienhofen, Sobah Abbas Petersen, and Mohsen Anvaari. "A Smart City Ecosystem Enabling Open Innovation." In Innovations for Community Services, 109–22. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-22482-0_9.
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Paskaleva, Krassimira, Ian Cooper, and Grazia Concilo. "Co-producing Smart City Services: Does One Size Fit All?" In Smart Technologies for Smart Governments, 123–58. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-58577-2_7.
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LNC Prakash, K., G. Suryanarayana, and M. A. Jabbar. "Exploiting Trajectory Data to Improve Smart City Services." In Smart Urban Computing Applications, 55–92. New York: River Publishers, 2022. http://dx.doi.org/10.1201/9781003373247-3.
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Anttiroiko, Ari-Veikko, and Nicos Komninos. "Smart Public Services: Using Smart City and Service Ontologies in Integrative Service Design." In Public Administration and Information Technology, 17–47. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-319-98953-2_2.
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Paskaleva, Krassimira, and Ian Cooper. "Innovations in Co-Created Smart City Services." In Public Administration and Information Technology, 165–95. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-319-98953-2_7.
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Trutnev, Dmitrii, and Lyudmila Vidiasova. "Factors Influencing Trust in Smart City Services." In Lecture Notes in Computer Science, 353–65. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-27325-5_27.
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Svítek, Miroslav, Petr Skobelev, and Sergei Kozhevnikov. "Smart City 5.0 as an Urban Ecosystem of Smart Services." In Service Oriented, Holonic and Multi-agent Manufacturing Systems for Industry of the Future, 426–38. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-27477-1_33.
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Delgado, José C. "Asymmetric Interoperability for Software Services in Smart City Environments." In Handbook of Smart Cities, 255–83. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-97271-8_10.
Повний текст джерелаТези доповідей конференцій з теми "Smart city services"
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Hefnawy, Ahmed, Abdelaziz Bouras, and Chantal Cherifi. "IoT for Smart City Services." In ICC '16: International Conference on Internet of things and Cloud Computing. New York, NY, USA: ACM, 2016. http://dx.doi.org/10.1145/2896387.2896440.
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Ferro, Matteo, Giuseppe Di Leo, Consolatina Liguori, Vincenzo Paciello, and Antonio Pietrosanto. "Smart Devices and Services for Smart City." In Hawaii International Conference on System Sciences. Hawaii International Conference on System Sciences, 2019. http://dx.doi.org/10.24251/hicss.2019.156.
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Qamar, Tehreem, Narmeen Zakaria Bawany, Sadia Javed, and Saima Amber. "Smart City Services Ontology (SCSO): Semantic Modeling of Smart City Applications." In 2019 Seventh International Conference on Digital Information Processing and Communications (ICDIPC). IEEE, 2019. http://dx.doi.org/10.1109/icdipc.2019.8723785.
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T., Pradeep Pai, and Shashikala K. L. "Smart City Services - Challenges and Approach." In 2019 International Conference on Machine Learning, Big Data, Cloud and Parallel Computing (COMITCon). IEEE, 2019. http://dx.doi.org/10.1109/comitcon.2019.8862243.
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Tan, Felix Ter Chian, Nan Zhang, Zhe Zhu, and Carmen Leong. "Toward Smart City Services in Beijing." In ICEGOV2019: 12th International Conference on Theory and Practice of Electronic Governance. New York, NY, USA: ACM, 2019. http://dx.doi.org/10.1145/3326365.3326445.
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Abu-Elkheir, Mervat, and Hossam S. Hassanein. "Orchestrating access to smart city services." In 2015 11th International Conference on Innovations in Information Technology (IIT). IEEE, 2015. http://dx.doi.org/10.1109/innovations.2015.7381505.
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Muschkiet, Michel, and Tobias Wulfert. "Holistic Customer Experience in Smart City Service Systems – A Conceptual Model." In 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022). AHFE International, 2022. http://dx.doi.org/10.54941/ahfe1002567.
Повний текст джерелаАнотація:
Through the multiplicity of different actors, smart cities offer many physical and digital touchpoints where interactions with customers can occur for the creation and delivery of smart services. Integrating these touchpoints at different levels offers the potential to foster innovation and stimulate service creation by bringing together different resources. At present, however, service production and delivery in cities is mostly highly parcelled out and isolated by individual providers. A strong competitive spirit is particularly evident in the use of the multitude of data in smart cities, due to its high value when being transformed into valuable smart services. The isolated consideration of services can be one of the central weaknesses of today's cities, leading to a declining attractiveness as a place to stay and consume. Increasing online competition, related changing consumer behavior, and the COVID-19 pandemic are leading to a growing decoupling of work, leisure and shopping from physical locations and thus from the city as a place where services are provided. To strengthen the development of a city, it is necessary to attract customers back by making the experience attractive as a combination of different value contributions, e.g. integrating retail services with smart solutions for the search of nearby free parking spaces, toward an integrated customer experience in cities. Meanwhile it has been argued that customer experience in cities is more holistic than the experience in single service encounters, there is a lack in research in exploring how customer experience in cities can be conceptualized. In this work, we therefore present city experience as an integrative concept which bundles the experiences from various activities in the city toward a holistic customer experience. Following the Design Science Research process suggested by Peffers et al. (2007), examining smart service literature in the field of smart cities and 141 real-world smart city services from the perspective of their contribution to customer experience, we develop a conceptual model which depicts the central determinants of city experience. Our model deepens knowledge in the field of consumer-oriented value creation in smart cities providing an integrative perspective on customer experience, smart cities and smart services. We consider our insights significant for research, as our integrative framework deepens the understanding of a holistic customer experience as a solution to the above-described problems. It provides a basis to further theorize on customer experience in smart cities and on how to design and integrate smart services to create it. Further, our work can help practitioners involved in smart cities in the design of new smart services as well as the evaluation of existing services with respect to their contribution to the city experience. Accordingly, this integrative perspective on smart city services organizes the state of the art of smart service research in a novel way and enhances understanding on the role of smart services to contribute to an overall customer experience. By taking on this view, our research provides important perspectives and results that could significantly contribute to solving the ongoing challenges according to a city’s attractiveness and development.
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Svitek, M., V. Rehor, P. Vittek, and T. Dvorakova. "Smart Airports - Developing Demand Side System Services." In 2021 Smart City Symposium Prague (SCSP). IEEE, 2021. http://dx.doi.org/10.1109/scsp52043.2021.9447382.
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Carvajal Soto, Jos Angel, Otilia Werner-Kytölä, Marco Jahn, Jaroslav Pullmann, Dario Bonino, Claudio Pastrone, and Maurizio Spirito. "Towards a Federation of Smart City Services." In International Conference on Recent Advances in Computer Systems. Paris, France: Atlantis Press, 2016. http://dx.doi.org/10.2991/racs-15.2016.28.
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Mohamed, Nader, Sanja Lazarova-Molnar, and Jameela Al-Jaroodi. "Cloud of Things: Optimizing smart city services." In 2017 7th International Conference on Modeling, Simulation, and Applied Optimization (ICMSAO). IEEE, 2017. http://dx.doi.org/10.1109/icmsao.2017.7934875.
Повний текст джерелаЗвіти організацій з теми "Smart city services"
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Lambermont, Serge, and Niels De Boer. Unsettled Issues Concerning Automated Driving Services in the Smart City Infrastructure. SAE International, December 2021. http://dx.doi.org/10.4271/epr2021030.
Повний текст джерелаАнотація:
Information and communication technology is fundamentally changing the way we live and operate in cities, such as instant access to events, transportation, bookings, payments, and other services. At the same time, three “megatrends” in the automotive industry—self-driving, electrification, and advanced manufacturing technology—are enabling the design of innovative, application-specific vehicles that capitalize on city connectivity. Applications could countless; however, they also need to be safe and securely integrated into a city’s physical and digital infrastructure, and into the overall urban ecosystem. Unsettled Issues Concerning Automated Driving Services in the Smart City Infrastructure examines the current state of the industry, the developments in automated driving and robotics, and how these new urban, self-driving city applications are different. It also analyzes higher level challenges for urban applications. Ultimately, this report includes several options for sharing lessons learned among different cities and their stakeholders.
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Yoon, Seok Yong, Thilo Zelt, and Ulf Narloch. Smart City Pathways for Developing Asia: An Analytical Framework and Guidance. Asian Development Bank, January 2021. http://dx.doi.org/10.22617/wps200342-2.
Повний текст джерелаАнотація:
The strategic use of digital technologies can enable smart cities to provide more accessible and better quality urban services for citizens, businesses, and governments. This working paper offers an analytical framework to assess, design, and implement smart city concepts that apply digital technologies tailored to specific contexts. It is intended to guide smart city practitioners and decision-makers in developing Asia to enhance their advisory services, project planning and implementation, and stakeholder engagement efforts.
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Cunningham, Stuart, Marion McCutcheon, Greg Hearn, Mark Ryan, and Christy Collis. Australian Cultural and Creative Activity: A Population and Hotspot Analysis: Sunshine Coast. Queensland University of Technology, December 2020. http://dx.doi.org/10.5204/rep.eprints.136822.
Повний текст джерелаАнотація:
The Sunshine Coast (unless otherwise specified, Sunshine Coast refers to the region which includes both Sunshine Coast and Noosa council areas) is a classic regional hotspot. In many respects, the Sunshine Coast has assets that make it the “Goldilocks” of Queensland hotspots: “the agility of the region and our collaborative nature is facilitated by the fact that we're not too big, not too small - 330,000 people” (Paddenburg, 2019); “We are in that perfect little bubble of just right of about everything” (Erbacher 2019). The Sunshine Coast has one of the fastest-growing economies in Australia. Its population is booming and its local governments are working together to establish world-class communications, transport and health infrastructure, while maintaining the integrity of the region’s much-lauded environment and lifestyle. As a result, the Sunshine Coast Council is regarded as a pioneer on smart city initiatives, while Noosa Shire Council has built a reputation for prioritising sustainable development. The region’s creative economy is growing at a faster rate that of the rest of the economy—in terms of job growth, earnings, incomes and business registrations. These gains, however, are not spread uniformly. Creative Services (that is, the advertising and marketing, architecture and design, and software and digital content sectors) are flourishing, while Cultural Production (music and performing arts, publishing and visual arts) is variable, with visual and performing arts growing while film, television and radio and publishing have low or no growth. The spirit of entrepreneurialism amongst many creatives in the Sunshine Coast was similar to what we witnessed in other hotspots: a spirit of not necessarily relying on institutions, seeking out alternative income sources, and leveraging networks. How public agencies can better harness that energy and entrepreneurialism could be a focus for ongoing strategy. There does seem to be a lower level of arts and culture funding going into the Sunshine Coast from governments than its population base and cultural and creative energy might suggest. Federal and state arts funding programs are under-delivering to the Sunshine Coast.