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Добірка наукової літератури з теми "Singapore Public Service"

Автор: Grafiati

Опубліковано: 10 грудня 2022

Оновлено: 28 січня 2023

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Статті в журналах з теми "Singapore Public Service"

Csáki, György. "Közoktatás Szingapúrban = Public education in Singapore." Köz-gazdaság 16, no. 2 (June 20, 2021): 45–60. http://dx.doi.org/10.14267/retp2021.02.04.

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Az 1965-ben függetlenné vált Szingapúrban azonnal bevezették a 6 osztályos kötelező elemi iskolai oktatást – angol nyelven, ami akkor elsősorban az egységes szingapúri identitás megteremtésének eszköze volt. Az angol fokozatosan a teljes oktatási rendszer nyelvévé vált, s a közoktatás folyamatos bővítése mellett a fő hangsúlyt a matematika és a természettudományok oktatására helyezték. Szingapúr városállam, ahol a függetlenség elnyerése óta folyamatosan politikai egypárt-rendszer működik. Ebből adódóan az oktatási rendszer – a tanárképzéstől és -továbbképzéstől a tantervekig és az egyes tananyagokig – erősen centralizált. Mivel az oktatás tervezése a kezdetektől a makrogazdasági tervezés szerves része, a szingapúri oktatási rendszer rugalmasan illeszkedik a gazdasági stratégia változásaihoz. A szingapúri oktatási rendszer alapvetően angolszász típusú, s az ország gazdaságpolitikájának megfelelően folyamatosan igazodik a globális gazdasági és oktatási trendekhez. A szingapúri közoktatás nemzetközi összehasonlításban is különösen sikeres – ezt a továbbtanulási arányok és a PISA-felmérésekben elért kiemelkedő eredményei is tükrözik. = After its independence in 1965, Singapore immediately introduced six years long compulsory and free primary education in English. Teaching in English aimed creating a unified Singaporean identity. English gradually became the working language of the entire education system. Alongside a steady expansion of public education, the main emphasis was placed on mathematics and science. Singapore is a city-state, featuring a one-party political system since its independence. Consequently, its education system, including teacher training and in-service training to curricula and individual teaching materials, is highly centralised. Since education planning has been an integral part of macroeconomic planning, the education system in Singapore has been flexibly aligned to changes in economic strategy. Singapore's education system is essentially Anglo-Saxon and has been constantly adapted to global economic and educational trends just like the country's economic policy. Singapore's public education system is particularly successful by international standards, as reflected by the high share of students continuing studies in higher-level educational institutions as well as by Singapore’s outstanding rankings in the PISA surveys.

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Alrizal, Jihan Fadhilah, Achmad Nurmandi, and Aulia Nur Kasiwi. "A Bibliometric analaysis: Public Health Services in Singapore and Thailand." Jurnal Ilmu Pemerintahan Suara Khatulistiwa 7, no. 1 (July 1, 2022): 1–11. http://dx.doi.org/10.33701/jipsk.v7i1.2501.

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The aim of this study is to ascertain the extent to which public services in the health sector are provided in Singapore and Thailand. Research methods include qualitative research techniques in conjunction with a literature review methodology. This study uses data collection techniques with research objects derived from papers published from 2017-2022 in the Scopus database. The hospital service system in the two countries has differences, namely, Singapore only has hospitals managed by the government with good and fast services, while in Thailand there are two hospital service systems, namely those managed by hospitals managed by foreigners and hospitals managed by foreigners. by the government. These two countries have made health sector services as health tourism. The public sector is reinventing its business model in response to the need to improve service delivery efficiency. The application of digital technology in the delivery of public services can assist in the paradigm transition from reactive to citizen demands to be proactive

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Pwee, Keng Ho. "Health technology assessment in Singapore." International Journal of Technology Assessment in Health Care 25, S1 (July 2009): 234–40. http://dx.doi.org/10.1017/s0266462309090692.

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The Republic of Singapore is an island city-state in Southeast Asia. Its population enjoys good health and the Singapore Ministry of Health's mission is to promote good health and reduce illness, ensure access to good and affordable health care, and pursue medical excellence. This is achieved through a healthcare system that includes both private and public sector elements. The financing philosophy of Singapore's healthcare delivery system is based on individual responsibility and community support. Health care in Singapore is financed by a combination of taxes, employee medical benefits, compulsory health savings, insurance, and out-of-pocket payment. The capability for health technology assessment in Singapore was developed concurrently with its medical device regulation system in the 1990s. The first formal unit with health technology assessment (HTA) functions was established in September 1995. Today, HTA features in decision making for the Standard Drug List, licensing of medical clinics, the Health Service Development Programme, healthcare subsidies, and policy development. The public sector healthcare delivery clusters have also recently started health services research units with HTA functions. Singapore is organizing the 6th Health Technology Assessment International (HTAi) Annual Meeting in June 2009. Bringing this prestigious international conference to Asia for the first time will help raise awareness of HTA in the region.

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T. Tessema, Mussie, Kubilay Gok, Alex Ngoma, Mengsteab Tesfayohannes, and Gerry V. Fernando. "Staffing System Management: Evidences from Singapore." International Journal of Human Resource Studies 7, no. 2 (April 25, 2017): 136. http://dx.doi.org/10.5296/ijhrs.v7i2.11112.

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This paper uses Singapore as a case study to illustrate how staffing policies and practices affect the quality of the workforce which ultimately influence performance at employee and organization level. It reveals that Singapore public service has been able to put in place most of the ‘critical factors’ for an effective staffing system management. The presence of those critical factors have played an important role in making Singapore to be one of the most effective public services in the world. Finally, it forwards theoretical and practical implications of the study and future research direction.

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Hennida, Citra. "The Success of Handling COVID-19 in Singapore: The Case of the Migrant Worker Cluster and the Economic Recession." Jurnal Global & Strategis 14, no. 2 (November 30, 2020): 241. http://dx.doi.org/10.20473/jgs.14.2.2020.241-256.

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Artikel ini berfokus pada strategi penanganan COVID-19 di Singapura. Singapura adalah satu negara yang dianggap sukses dalam penanganan COVID-19. Dengan menggunakan analisis kapasitas kebijakan publik dan pegumpulan data selama Januari–Juli 2020, artikel ini menemukan bahwa ada tiga hal yang mendorong keberhasilan Singapura, yaitu: sistem mitigasi bencana kesehatan yang responsif dan efisien; legitimasi pemerintah yang tinggi; dan modal sosial di masyarakat yang pernah mengalami pandemi SARS. Artikel ini juga menemukan bahwa sistem mitigasi bencana kesehatan hanya berlaku maksimal untuk warga lokal, sedangkan warga asing khususnya para pekerja migran kerah biru tidak banyak dijangkau. Klaster asrama pekerja migran adalah klaster terbanyak ditemukan kasus COVID-19 dan lebih dari 90 persen kasus nasional berasal dari kelompok ini. Temuan lainnya adalah jatuhnya Singapura pada resesi dengan pertumbuhan minus 13,2 persen di kuartal kedua tahun 2020. Kebijakan stimulus fiskal dan moneter yang diberikan tidak mampu mendorong pertumbuhan karena ekonomi Singapura yang dependen terhadap ekonomi global; dominasi sektor transportasi, jasa, dan pariwisata Singapura adalah sektor-sektor yang paling terdampak akibat pandemi. Kata-kata kunci: COVID-19, mitigasi bencana kesehatan, pekerja migran, resesi, SingapuraThis article focuses on Singapore's strategies for dealing with COVID-19. Singapore is considered as a successful country in handling COVID-19. Using an analysis of public policy capacity and data collection within January-July 2020, this article finds three driving factors for Singapore's success: a responsive and efficient health disaster mitigation system; a high legitimacy in the government; and society's experience with the SARS epidemic. This article also finds that the health disaster mitigation system only applies optimally to permanent residents. While foreigners, mostly blue-collar migrant workers, are not widely reached. The migrant worker dormitory cluster is a cluster with the highest number of COVID-19 cases detected, which makes up to 90 percent of national cases. Other findings include Singapore's inevitable recession, with a minus 13.2 percent of the economic growth in the second quarter of 2020. The fiscal and monetary stimulus policies provided were not able to boost the economic growth because Singapore's economy depended on the global economy; the dominance of the transportation, service, and tourism sectors Singapore were most affected by the pandemic.Keywords: COVID-19, health disaster mitigation, migrant workers, recession, Singapore

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Doramia Lumbanraja, Anggita. "Urgensi Transformasi Pelayanan Publik melalui E-Government Pada New Normal dan Reformasi Regulasi Birokrasi." Administrative Law and Governance Journal 3, no. 2 (June 3, 2020): 220–31. http://dx.doi.org/10.14710/alj.v3i2.220-231.

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Covid-19 pandemic has a significant impact on society in Indonesia. New Normal discourse will be applied soon in Indonesia. Basically, it will give the same restriction and limitation of the interaction between individuals. Before pandemic, Conventional Public services required direct interaction between citizens and public servants in public office. But then, there will be a limitation to this direct interaction, and it also has to switch into the online services model. This study examined the urgency of the transformation of public services during the New Normal period through E-Government. This research used the normative juridical method. The author finds that the use of e-government in Indonesia is still far below Singapore. Indonesia needs to optimize the use of vertical and horizontal integration models that present one-stop service network services that require the transformation of public services from the Old Public Administration model to the New Public Service. This transformation should also be supported by regulatory reforms in the field of State Administration to increase synergy and harmonization between government institutions, so there is no overlapping of authority and conflicts between institutions that can hinder service delivery to the public. Keywords : Transformation of Government Services; E-Government; New Normal Abstrak Pandemi Covid-19 membawa dampak yang besar bagi masyarakat di Indonesia. Wacana New Normal yang akan diberlakukan, secara garis besar tetap membatasi interaksi antar individu. Pelayanan publik yang selama ini dilakukan dengan beinteraksi secara langsung harus dibatasi bahkan harus beralih kepada pelayanan secara online. Penelitian ini hendak mengkaji urgensi transformasi pelayanan publik pada masa New Normal melalui E-Government. Penelitian ini menggunakan metode yuridis normatif. Penulis menemukan bahwa penggunaan e-government di Indonesia masih jauh di bawah negara Singapura. Indonesia perlu mengoptimalkan penggunaan model integrasi vertikal dan integrasi horizontal yang menghadirkan network service layanan satu pintu yang membutuhkan transformasi pelayanan publik dari model Old Administration Public menuju New Public Service. Hal ini perlu juga ditunjang dengan adanya reformasi regulasi di bidang Administrasi Negara untuk meningkatkan sinergitas dan harmonisasi antar lembaga pemerintah, agar tidak terjadi tumpang tindih kewenangan dan konflik antar lembaga yang dapat menghambat pemberian layanan kepada masyarakat. Kata Kunci : Transformasi Pelayanan Publik; E-Government; New Normal

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Quah, Jon S. T. "Sustaining quality in the Singapore Civil Service." Public Administration and Development 15, no. 3 (1995): 335–43. http://dx.doi.org/10.1002/pad.4230150323.

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Ling, Florence Yean Yng, and Canny Lee Kian Chong. "Design-and-build contractors' service quality in public projects in Singapore." Building and Environment 40, no. 6 (June 2005): 815–23. http://dx.doi.org/10.1016/j.buildenv.2004.07.017.

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Lim, Tania, Azad Bali, and Marcus Moo. "New digital realities and old public service broadcasting models – the case of public access and participation in Singapore’s televisual landscape." Media International Australia 170, no. 1 (December 5, 2017): 100–114. http://dx.doi.org/10.1177/1329878x17743348.

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Does public service broadcasting (PSB), with its 20th-century state-controlled and state-funded structure, still have a role to play in increasing access, public participation and a strong national media system in today’s globalising East Asia? This article, by taking Singapore as a case study, examines why and how traditional PSB media players have been forced to change their institutional and transactional responses to the ‘shocks’ of digitisation. In particular, it examines how the rise of Web 2.0, with its de-territorialised media services and social media, challenges PSB’s relevance as trends towards universal access, a greater participatory culture and active audiences render PSB content increasingly anachronistic.

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Cheah, Sarah Lai-Yin, Yinping Yang, and Ozcan Saritas. "Reinventing product-service systems: the case of Singapore." foresight 21, no. 3 (May 30, 2019): 332–61. http://dx.doi.org/10.1108/fs-12-2018-0107.

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PurposeThis paper aims to discuss a foresight study conducted in Singapore’s national R&D agency to help science and technology decision makers identify key capability areas of R&D investment to support the manufacturing industry’s growth in the country and the region.Design/methodology/approachUsing horizon scanning, scenario analysis and expert opinion, nine capabilities are identified as core areas to be developed to support the country’s future growth of product-service systems.FindingsThe results of a Delphi survey involving 30 industry and academic thought leaders recommend priorities of these capabilities. This paper concludes with a discussion of the study implications for theory, research and practice in the domain of servitisation and product-service systems.Research limitations/implicationsThe foresight study presented here on the future of servitisation in Singapore demonstrates one of the first fully fledged applications of foresight in constructing a coherent vision of future product-service system markets. In this study, the authors applied systemic foresight methodology (SFM) comprising the first six phases: initiation (scoping), intelligence (scanning), imagination (scenarios), integration (priorities), interpretation (strategies) and implementation (action).For future research, an ideal step would be to proceed with the final phase of the SFM, impact, to develop indicators for servitisation and to monitor and evaluate the transition process.Practical implicationsManufacturing and services are no longer distinct concepts with a clear divide. Manufacturing firms not only become more service dependent but also produce and provide services for their consumers. This transformation towards servitisation implies fundamental re-organisation of the production and management practices. Furthermore, through new business models, new and loyal customers will be gained, which will in turn bring additional income, while making the companies less prone to economic and business fluctuations.Social implicationsThe results of this study have practical implications for policymakers of public and private sectors that are interested in playing a key role in future product-service system innovation. These have implications for developing the human and intellectual capital that are required for supporting the future innovation. Institutes of higher learning and vocational institutes should also consider incorporating new curricula and modules to build the capabilities for knowledge creation and transfer.Originality/valueThe findings of the present study on strategic growth areas and relevant critical capabilities provide new directions for research in the field of servitisation. Among the nine capabilities identified, the top three were advanced customer intelligence capability, socio-physical service quality, traceability and maintainability and integrated strategic decision-making. From the results, it is apparent that advanced customer intelligence capability is both an area of importance to Singapore and the world.

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Дисертації з теми "Singapore Public Service"

Shin, Eric Chong Kah. "An empirical model of public sector managerial competency in Singapore." Thesis, Henley Business School, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.362401.

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Mohan, Shunmugam Chandra. "The control of corruption in Singapore." Thesis, SOAS, University of London, 1987. http://eprints.soas.ac.uk/28911/.

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In contrast with most Asian and African nations, the Republic of Singapore has often been cited as a model state where bureaucratic corruption is minimal. What then is the secret of Singapore's success at corruption control? This dissertation examines the factors that help to explain the effective control of corruption in Singapore, the administrative and legal methods employed to combat corruption in the Republic and the efficacy and legitimacy of such controls. The study has been undertaken in four parts. Part I seeks to define the elusive concept of corruption, and to examine the problems of corruption in Asia and in the developing countries, and the various physical, political, social and economic factors that support Singapore's corruption control strategy. In Parts II and III, an attempt has been made to determine, analyse and evaluate the administrative and legal methods employed to combat corruption, especially in the public services. There is a detailed study of the scope and application of Singapore's anti-corruption laws and the workings of various law enforcement agencies involved in combating corruption. The dissertation concludes with a general discussion of the sufficiency of Singapore's solutions and the problems ahead in the battle against the canker of corruption in Singapore.

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Wong, Shui-wah Kitty, and 黃瑞華. "An evaluation of the housing provision and its related services for the elderly in public rental housing." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2000. http://hub.hku.hk/bib/B43894495.

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Low, James. "A commitment to professional reform: an administrative history of executive development and training in the Singapore Public Service, 1959 to 2001." Phd thesis, 2014. http://hdl.handle.net/1885/13342.

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The Singapore Public Service, acknowledged internationally as highly-efficient and one of the least corrupt in the world, has often been overlooked by literature. Yet, the strategic vision and political leadership of founding Prime Minister Lee Kuan Yew and his People’s Action Party government, often attributed for Singapore’s success, still needed to be translated into practicable policies and implemented into programmes by the bureaucracy. A comprehensive examination into the role of the bureaucracy in Singapore’s modernisation is beyond the constraints of this doctoral thesis. This study, using archival research and oral interviews to construct an administrative history of executive development and training in the Singapore Public Service, plugs a gap in the literature and lays the foundation for a future holistic examination of the Singapore bureaucracy. This thesis argues that the Singapore Public Service used executive development training and as a medium of change to introduce reforms across the bureaucracy. In so doing, the bureaucracy was able to constantly adjust itself to help modernise Singapore. In the 40 years between decolonisation in 1959 and 2001, when the training arm of the Singapore bureaucracy became a statutory board, training and development had been used firstly, to socialise the bureaucracy away from its colonial-era organisational culture to prepare it for the tasks of state-formation and nation-building. Subsequently, civil servants were mobilised, through training and development, into an ‘economic general staff’ to lead the Singapore developmental state in the 1970s and 1980s. The modus operandi in all this was to prioritise the training of the bureaucracy’s leadership corps, to groom an élite Praetorian Guard, who would then disseminate reforms across the bureaucracy. The Public Service for the 21st Century reforms in the 1990s was the epitome in harnessing development and training for reforms across the bureaucracy. The study concludes, not be asserting a template for replication but, offering points of reference for bureaucracies aspiring reforms. The thesis is not an end in itself but offers a basis to start a conversation on scholarship in the fields of history, public administration and Singapore.

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McMillan, Stuart John. "Government electronic and mobile service delivery : a success factors model." Thesis, 2009. https://vuir.vu.edu.au/15233/.

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This study investigated the phenomenon of government electronic and mobile service delivery including mobile government service mechanisms. It is an area of management and information systems yet to be fully developed in many parts of the world with considerable variation in success and experience. The study concentrates on a gap in knowledge relating to the significant areas of influence which inhibit or promote successful government electronic and mobile service delivery and therefore the overall success of government projects and initiatives. In addressing the knowledge gap, this study delivers a success factors model which identifies, and categorises those significant areas and factors which directly impact on the success of government service delivery initiatives. It achieves the success factors model in five phases. An extensive review of contemporary literature in the area, the proposing of an initial model of government electronic and unified mobile service delivery as derived from the literature review. An in-depth case study of the Victorian government’s experience and minor case studies of Finland and Singapore relevant to the topic, and independent comment from the World Bank. A verification of the model from the data collected; an analysis of the data and conclusions of the study. Results from this study indicated there are six major areas of significance in the successful delivery of government services by electronic and mobile media. Within these six areas of significance there are domains of influence with success factors and inhibitors to the successful service delivery using these forms of technology. Also it identifies the relationships between success factors, inhibitors and areas of significance, which affect the overall success of projects and initiatives. Recommendations for further research in this field include: change management of government technology environments, education for mobile-government users; redefining information silos within government to delivery unified mobile government and securing government service delivery by delivery platform.

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Chew, Ivan, and Susan Ellen Higgins. "Public Library Services for Wheelchair-Bound Young People in Singapore." 2002. http://hdl.handle.net/10150/105831.

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This is an exploratory study of public library services in Singapore for young people (defined as those people between thirteen to nineteen years of age) who are wheelchair bound. Three main research questions are explored: * What are the information needs of wheelchair-bound young people? * What are their perceptions of libraries and library services? * What are the problems they face in using library facilities and services? The study involves eleven wheelchair-bound people between the ages of twelve and twenty who were selected by means of a purposive sample. Findings indicate that most participants enjoyed reading books but did not read newspapers. The computer was used primarily as a recreational tool, and the convenience of the Internet appealed to them. There were, however, problems in using computer equipment in the libraries. School libraries were generally inaccessible, and. there were also problems in using public library services and facilities as well as being in public places. Their use of public libraries was infrequent. They were unaware of the full range of library facilities and services. The study concluded that there was a need and demand for library services by wheelchair-bound young people. Their information needs and reading habits were no different from those of any young person. Current library promotions were inadequate in stimulating or sustaining their awareness and interest. Transportation was the main obstacle in getting to libraries. The problems faced in using libraries were mainly related to architectural and physical access to library facilities and services.

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Книги з теми "Singapore Public Service"

Pioneers once more: The Singapore Public Service, 1959-2009. [Singapore]: Public Service Division, 2010.

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Kwa, Chong Guan, and Emrys Chew. Goh Keng Swee: A legacy of public service. Singapore: World Scientific, 2012.

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Board, Singapore National Library. The people's library: 50 years of national and public library services. Edited by Azizah Sidek. Singapore: National Library Board Singapore, 2007.

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San Francisco (Calif.). Office of the Controller. Audits Division. Airport Commission: Review of SBC California's gross revenues from public communications services at the San Francisco International Airport. San Francisco: Office of the Controller, 2003.

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A Profile of the Public Service of Singapore. OECD Publishing, 1998. http://dx.doi.org/10.14217/9781848596634-en.

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Secretariat, Commonwealth, ed. Current good practices and new developments in public service management: A profile of the Public Service of Singapore. London: Commonwealth Secretariat, 1998.

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Secretariat, Commonwealth. A Profile of the Public Service of Singapore: Current Good Practices and New Development in Public Service Management, No. 8 (Public Service Country Profile Series). Commonwealth Secretariat, 2000.

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Low, James. Inception Point: The Use of Learning and Development to Reform the Singapore Public Service. World Scientific Publishing Co Pte Ltd, 2018.

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Peggy, Teo, ed. Ageing in Singapore: Service needs and the state. New York, NY: Routledge, 2006.

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Thang, Leng Leng, Peggy Teo, Angelique Chan, and Kalyani Mehta. Ageing in Singapore: Service Needs and the State. Taylor & Francis Group, 2012.

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Частини книг з теми "Singapore Public Service"

Martinus, Melinda. "Smart City and Privacy Concerns During COVID-19: Lessons from Singapore, Malaysia, and Indonesia." In Smart Cities in Asia, 33–47. Singapore: Springer Nature Singapore, 2022. http://dx.doi.org/10.1007/978-981-19-1701-1_4.

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AbstractAlthough smart technologies for managing urban problems have gained traction in Southeast Asia, citizens, experts, and policymakers continue to express concerns over data protection and security. Smart technologies, such as big data, artificial intelligence, and the Internet of Things (IoT), are perceived as enablers for cities to control air pollution, reduce traffic, streamline public services, and make energy use more efficient. Yet experts underline that smart technologies’ personal and behavioral data have not been adequately protected, thus bringing significant risk to individual privacy. However, the COVID-19 pandemic has further intensified the dialogue to address privacy concerns in the digital sphere. Drawing from the experience of COVID-19 tracing applications in Singapore, Malaysia, and Indonesia, this chapter finds that despite concerns about technical issues and accessibility, the practice of surveillance and the effectiveness of such technology adoption to fight COVID-19 remain in debate. The dialogue on data protection in the digital sphere has been more complex as there are contesting interests between the need to ensure public safety and the need to protect individual privacy.

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Low, James. "Milestone programs for the administrative service in the Singapore Public Service." In Sharpening the Sword of State. ANU Press, 2016. http://dx.doi.org/10.22459/sss.11.2016.09.

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Ang, Hak Seng, and Pak Tee Ng. "Knowledge Management in the Public Service." In Knowledge Management and Drivers of Innovation in Services Industries, 41–54. IGI Global, 2012. http://dx.doi.org/10.4018/978-1-4666-0948-8.ch005.

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In the knowledge economy, Knowledge Management (KM) has gained strategic importance in management agenda in many organizations, including those in the service industries. This chapter presents the case study of the Singapore Health Promotion Board (HPB), as a study of how KM can be harnessed to improve public sector performance in an area where bottom-line performance is hard to define. By analysing the development of the HPB’s “Healthier Hawker Programme,” the case study examines the HPB’s journey in using increasingly sophisticated KM processes, tools, and techniques. The experiences and lessons learnt during the HPB’s KM journey are analysed and presented using the Learning with Knowledge (LK) Cycle, a model that is useful to the formation of an ontology for analytic discussion and the implementation of KM.

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Quah, Jon S. T. "Chapter 8 Implementing PS21 in the Singapore Civil Service." In Research in Public Policy Analysis and Management, 147–70. Emerald Group Publishing Limited, 2010. http://dx.doi.org/10.1108/s0732-1317(2010)0000019013.

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Quah, Jon S. T. "Chapter 3 The evolution of the Singapore Civil Service (1819–1959)." In Research in Public Policy Analysis and Management, 25–39. Emerald Group Publishing Limited, 2010. http://dx.doi.org/10.1108/s0732-1317(2010)0000019008.

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De Jager, Johan, and Werner Soontiens. "Marketing and Reputation in the Services Sector." In Advancing the Service Sector with Evolving Technologies, 193–207. IGI Global, 2012. http://dx.doi.org/10.4018/978-1-4666-0044-7.ch013.

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Over the past few decades the tertiary sector has developed from a predominantly inward focussed industry serving public interest to an internationalised and commercially competitive industry. Resulting from this fundamental change is a drive to better understand the most prominent dimensions that impact on internationalisation, more particularly, the expectations and experiences of students. Although some of these can be argued to be country specific, and thus differentiate between markets, others are universal and impact on the overall industry. One of the latter is a pressure to consider and treat students as clients introducing all the dynamics of service delivery and management. The primary objective of this paper is to identify the most important variables related to marketing and reputation issues when selecting a university in South-Africa and compare the same for Singapore students. This study revealed that the most important consideration for the South African sample, regarding marketing and reputation related variables when choosing an institution of higher education, is the academic reputation of the institution, while the marketing activities were regarded as priority by the Singaporean sample.

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"Public service reform in Singapore: reinventing government in a global age: Anthony B. L. Cheung." In Governance and Public Sector Reform in Asia, 149–73. Routledge, 2003. http://dx.doi.org/10.4324/9780203221693-13.

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Jones, David Seth. "Uses and Limitations of Performance Measurement in the Civil Service: An Assessment from the Singapore and New Zealand Experiences." In Questioning the New Public Management, 191–205. Routledge, 2017. http://dx.doi.org/10.4324/9781315245454-13.

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Lee, Justin, and Jui Liang Sim. "Arts-Based Community Engagement in Singapore." In Advances in Media, Entertainment, and the Arts, 391–411. IGI Global, 2017. http://dx.doi.org/10.4018/978-1-5225-1727-6.ch018.

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Socially engaged artists have to work within a landscape of state-sponsored grassroots organizations and controlled community development in Singapore. This has created both constraints and opportunities for artists. Arts-based community engagement that focuses on building national identity and inter-racial harmony receives much government support and funding. Community art that helps support therapy, health and social care are also welcomed by the arts administrators, social service providers, hospitals and community organizations. Art that is politicized or calls into question government policies are discouraged, and the socially conscious artists who use art for advocacy or public education often have to negotiate with the state where these boundaries should lie. Nonetheless, a strong supportive ecosystem for socially engaged artists is growing in Singapore, made up of intermediary organizations, capability builders and market aggregators.

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Liu, I.-Chun, and Chii-Ching Chen. "Empirical Analysis on the Medical Tourism Policy in Taiwan." In New Business Opportunities in the Growing E-Tourism Industry, 132–48. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8577-2.ch008.

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“Medical Tourism” is a growing industry, attracting more and more attention. Taiwan's government, hopeful that this new industry could generate considerable revenue, has declared its ambition to become the premier choice for cross-country medical care for international visitors. The policy network approach emphasizes the interaction between policy actors. This chapter examines Taiwan's medical tourism development from the model of public policy implementation. We present findings from twelve semi-structured interviews with stakeholders across medical service providers, as well as government officers, and civil society sectors. We found that medical tourism in Taiwan is a growing service, with both public and private sector involvement. However, it is still lagging behind regional competitors such as Singapore, Thailand, and India. Thus, active efforts should be made to encourage the coordination between the medical care sector, tourism industry, and relevant authorities.

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Тези доповідей конференцій з теми "Singapore Public Service"

Lim, Reuben, and David Mba. "Diagnosis and Prognosis of AH64D Tail Rotor Gearbox Bearing Degradation." In ASME 2013 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. American Society of Mechanical Engineers, 2013. http://dx.doi.org/10.1115/detc2013-12708.

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Most research work has been performed within laboratory environments with seeded defects or accelerated testing and there is little published in the public domain on in-service defects with operational helicopter HUMS data. This study focuses on the actual service experience gathered from HUMS equipped AH64D helicopter belonging to the Republic of Singapore Air Force. Operational HUMS data from three helicopters with similar in-service defects found on their Tail Rotor Gearbox are analyzed and correlated with tear-down inspection findings. From analysis of the HUMS vibration spectrum, fault patterns which show the progression from localised to generalised damage in the bearing can be observed consistently across the defective gearboxes. The observed fault patterns are extracted as Condition Indicators (CI) to diagnose the different stages of bearing degradation within the gearbox. As the defects between the gearboxes are similar, the historical trends of the extracted CIs are used to developed prognostic model using parameter estimation approach.

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Звіти організацій з теми "Singapore Public Service"

The Launch of the National Rollout of the Municipal Innovation Maturity Index (MIMI) (A tool to measure innovation in municipalities). Academy of Science of South Africa (ASSAf), 2021. http://dx.doi.org/10.17159/assaf.2021/0076.

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The MIMI project was initiated by the DSI in partnership with the South African Local Government Association (SALGA), the HSRC and UKZN. The purpose of this initiative was to develop an innovative tool capable of assessing and measuring the innovation landscape in municipalities, thus enabling municipalities to adopt innovative practices to improve service delivery. The outcome of the implementation testing, based on the participation of 22 municipalities, demonstrated the value and the capacity of MIMI to produce innovation maturity scores for municipalities. The digital assessment tool looked at how a municipality, as an organisation, responds to science, technology and innovation (STI) linked to service delivery, and the innovation capabilities and readiness of the municipality and the officials themselves. The tool is also designed to recommend areas of improvements in adopting innovative practices and nurturing an innovation mindset for impactful municipal service delivery. The plan going forward is to conduct learning forums to train municipal officials on how to use the MIMI digital platform, inform them about the nationwide implementation rollout plan and support municipal officials to engage in interactive and shared learnings to allow them to move to higher innovation maturity levels. The virtual launch featured a keynote address by the DSI Director-General, Dr Phil Mjwara; Prof Mehmet Akif Demircioglu from the National University of Singapore gave an international perspective on innovation measurements in the public sector; and messages of support were received from MIMI partners, delivered by Prof Mosa Moshabela, Deputy Vice-Chancellor (DVC) of Research at the University of KwaZulu-Natal (UKZN) and Prof Leickness Simbayi, Acting CEO of the Human Sciences Research Council (HSRC). It attracted over 200 attendees from municipalities, government, business and private sector stakeholders, academics, policymakers and the international audience. @ASSAf_Official; @dsigovza; #MIMI_Launch; #IID

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