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Статті в журналах з теми "Grievance Redressal"
Putturaj, Meena, Anja Krumeich, Prashanth Nuggehalli Srinivas, Nora Engel, Bart Criel, and Sara Van Belle. "Crying baby gets the milk? The governmentality of grievance redressal for patient rights violations in Karnataka, India." BMJ Global Health 7, no. 5 (May 2022): e008626. http://dx.doi.org/10.1136/bmjgh-2022-008626.
Повний текст джерелаMeshram, Er Ashwini, Vedanti Palandurkar, Harshal Zade, Akash Masram, and Nikita Manmode. "A Survey on Student Grievance Redressal System." International Journal for Research in Applied Science and Engineering Technology 11, no. 2 (February 28, 2023): 715–20. http://dx.doi.org/10.22214/ijraset.2023.49116.
Повний текст джерелаSingh, Alok Pratap, Ankur Goel, Aakansha Goel, and Diksha Arya. "NLP based Grievance Redressal System." International Journal of Computer Applications 184, no. 12 (May 20, 2022): 44–48. http://dx.doi.org/10.5120/ijca2022922104.
Повний текст джерелаSingh, Ravindra, and Sewa Singh. "Grievance Redressal Machinery in UK." Indian Journal of Public Administration 53, no. 2 (April 2007): 223–37. http://dx.doi.org/10.1177/0019556120070206.
Повний текст джерелаPatel, Viral, Daanyaal Kapadia, Deval Ghevariya, and Shiburaj Pappu. "All India Grievance Redressal App." June 2020 2, no. 2 (May 18, 2020): 91–99. http://dx.doi.org/10.36548/jitdw.2020.2.002.
Повний текст джерелаDayal, Bhupeshwar, and Rajvir Dhaka. "The CM Window in Haryana: A Landmark Initiative for Grievance Redressal." Indian Journal of Public Administration 67, no. 4 (December 2021): 587–607. http://dx.doi.org/10.1177/00195561211056412.
Повний текст джерелаStojisavljević, Stela, Bosiljka Đikanović, Luka Vončina, Kerry Scott, Zubin Shroff, Dijana Manigoda, Savka Štrbac, Borut Bosančić, and Inke Mathauer. "The challenge of ensuring elderly people can access their health insurance entitlements: a mixed methods study on the Republic of Srpska’s Protector of Patients’ Health Insurance Entitlements." BMJ Global Health 7, Suppl 6 (September 2022): e009373. http://dx.doi.org/10.1136/bmjgh-2022-009373.
Повний текст джерелаG, Sangeetha, and L. Manjunatha Rao. "Modelling of E-Governance Framework for Mining Knowledge from Massive Grievance Redressal Data." International Journal of Electrical and Computer Engineering (IJECE) 6, no. 1 (February 1, 2016): 367. http://dx.doi.org/10.11591/ijece.v6i1.9019.
Повний текст джерелаG, Sangeetha, and L. Manjunatha Rao. "Modelling of E-Governance Framework for Mining Knowledge from Massive Grievance Redressal Data." International Journal of Electrical and Computer Engineering (IJECE) 6, no. 1 (February 1, 2016): 367. http://dx.doi.org/10.11591/ijece.v6i1.pp367-374.
Повний текст джерелаG, Sangeetha, and L. Manjunatha Rao. "Modelling of e-Governance Framework for Mining Knowledge from Massive Grievance Redressal Data." International Journal of Advances in Applied Sciences 6, no. 1 (March 1, 2017): 32. http://dx.doi.org/10.11591/ijaas.v6.i1.pp32-41.
Повний текст джерелаДисертації з теми "Grievance Redressal"
Fields, Karal. "Describing the literature that assesses the Unites [sic] States Postal Service redress program /." View online, 2006. http://ecommons.txstate.edu/arp/111/.
Повний текст джерелаShankar, Ram Anand. "Development projects and project-affected peoples, the need to advance sustainable development by establishing an international development institutions inspection panel to redress grievances." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1998. http://www.collectionscanada.ca/obj/s4/f2/dsk2/tape15/PQDD_0024/MQ36374.pdf.
Повний текст джерелаRana, Nripendra P., Y. K. Dwivedi, M. D. Williams, and Vishanth J. P. Weerakkody. "Adoption of online public grievance redressal system in India: Toward developing a unified view." 2016. http://hdl.handle.net/10454/12102.
Повний текст джерелаThe aim of this research is to develop a unified model of electronic government (e-government) system adoption and validate it using the data gathered from 419 citizens from few selected cities in India. In course of doing so, the research also evaluates the performance of nine well-known alternative theoretical models of information technology (IT) adoption including the unified theory of acceptance and use of technology (UTAUT). The results indicate that the proposed unified model for e-government adoption by this research has outperformed all other theoretical models by explaining highest 66% variance on behavioral intentions, adequately acceptable levels of fit indices, and significant relationships between each hypothesis. The research also provides its limitations and presents implications for theory and practice toward the end.
Rana, Nripendra P., Y. K. Dwivedi, M. D. Williams, and B. Lal. "Examining the success of the online public grievance redressal systems: an extension of the IS success model." 2014. http://hdl.handle.net/10454/18049.
Повний текст джерелаThe purpose of this article is to examine the success of the online public grievance redressal system from the perspective of the citizens of India. The empirical outcomes provided the positive significant connections between all 13 hypothesized relationships among the seven constructs. The empirical evidence and discussion presented in the study can help the Indian government to improve upon and fully utilize the potential of the online public grievance redressal system for transparent and corruption free country.
Patil, P., Kuttimani Tamilmani, Nripendra P. Rana, and V. Raghavan. "Understanding consumer adoption of mobile payment in India: Extending Meta-UTAUT model with personal innovativeness, anxiety, trust, and grievance redressal." 2020. http://hdl.handle.net/10454/17823.
Повний текст джерелаMobile payments are the future as we move towards a cashless society. In some markets, cash is already being replaced by digital transactions, but consumers of many developing countries are slower in transition towards digital payments. This study aims to identify major determinants of consumer mobile payment adoption in India the country with second largest mobile subscribers in the world. Existing mobile payments adoption studies have predominantly utilised Technology Acceptance Model (TAM), which was primarily developed in organisational context and criticised for having deterministic approach without much consideration for users’ individual characteristics. Therefore, this study adapted meta-UTAUT model with individual difference variable attitude as core construct and extended the model with consumer related constructs such as personal innovativeness, anxiety, trust, and grievance redressal. Empirical examination of the model among 491 Indian consumers revealed performance expectancy, intention to use, and grievance redressal as significant positive predictor of consumer use behaviour towards mobile payment. Moreover, intention to use was significantly influenced by attitude, social influence, and facilitating conditions. The major contribution of this study includes re-affirming the central role of attitude in consumer adoption studies and examining usage behaviour in contrast to most existing studies, which examine only behavioural intention.
The full-text of this article will be released for public view at the end of the publisher embargo on 15 Nov 2021.
Jiang, Chih-Yi, and 江致儀. "User Continuance Behavior in the context of E-government online services: A case study of Online Public Grievance Redressal System." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/f5scyd.
Повний текст джерела國立嘉義大學
資訊管理學系研究所
107
With the advancement of technology, IT technology is more widely used in the process of government , that is actively changing to an electronic government in order to comply with the changes of the times. Grievance system is also one of the electronic policies. The government can also hear people's reaction to the policy and give back to the government to solve the problem. These feedbacks are an important reference for the government to formulate policies in the future. The literature has less discussion on the premise of people adopting e-government online services, which is one of the factors that e-government needs to consider. The public's use of the public sector information system also affects the success of information. This study is based on the IS continuance model, adding value co-creation, psychological empowerment and citizenship behavior, and exploring the value created by the public through the online system , the government, and subsequently affecting its continued use intentions and civic behavior. In this study, a confirmatory study was conducted to fill out the questionnaire through the user's experience after using the simulated website. A total of 246 paper questionnaires were collected. The effective questionnaire was 243, and the model and hypothesis verification were performed using SmartPLS 3.0 as an analysis tool. The research results show that confirmation will positively affect value co-creation and satisfaction; E-quality of service quality and system credibility will affect satisfaction, and value co-creation will positively affect psychological empowerment; It can cause changes in civic behavior and continuous use.
Rana, Nripendra P., Y. K. Dwivedi, M. D. Williams, and Vishanth J. P. Weerakkody. "Investigating success of an e-government initiative: Validation of an integrated IS success model." 2014. http://hdl.handle.net/10454/12106.
Повний текст джерелаThe purpose of this paper is to examine the success (by measuring intention to use and user satisfaction) of the online public grievance redressal system (OPGRS) from the perspective of the citizens of India. The success of this e-government system is examined using an integrated IS success model. The model developed includes the constructs such as system quality, information quality, service quality, perceived usefulness, perceived ease of use, perceived satisfaction, perceived risk, and behavioral intention. The proposed integrated research model of IS was validated using the response taken from 419 citizens from different cities of India. The empirical outcomes provided the positive significant connections between all 12 hypothesised relationships between eight constructs. The empirical evidence and discussion presented in the study can help the government to improve upon and fully utilise the potential of the OPGRS as a useful tool toward a transparent and corruption free country.
Книги з теми "Grievance Redressal"
T, Patil S., Singh Rakesh, and Indian Institute of Management, Ahmedabad., eds. Designing an accessible and accountable administrative system: Why do not people protest? : a case study of grievance redressal in a drought prone district. New Delhi: Oxford & IBH Pub. Co., 1992.
Знайти повний текст джерелаKrishnamurthi, S. Consumer and law: Redressal of grievances. Lucknow: Vinod Law Publications, 2001.
Знайти повний текст джерелаSaxena, D. R. Ombudsman (Lokpal): Redress of citizens' grievances in India. New Delhi: Deep & Deep Publications, 1987.
Знайти повний текст джерелаOdunsi, Bennett Adesegun. The role of the ombudsman in Nigeria: Redress of grievances. Lewiston, N.Y: Edwin Mellen Press, 2007.
Знайти повний текст джерелаOdunsi, Bennett Adesegun. The role of the ombudsman in Nigeria: Redress of grievances. Lewiston, N.Y: The Edwin Mellen Press, 2007.
Знайти повний текст джерелаIndia. Dept. of Administrative Reforms and Public Grievances. Compilation of guidelines for redress of public grievances including employee grievances, citizen's charters and information facilitation counters in Government of India. New Delhi: Dept, of Administrative Reforms and Public Grievances, 2010.
Знайти повний текст джерелаReport on the design of a Grievance Redress Mechanism (GRM) for Environmental Protection Agency (EPA). [Accra, Ghana]: Environmental Protection Agency, 2016.
Знайти повний текст джерелаWorld Bank. Vietnam Country Office. Compulsory land acquisition and voluntary land conversion in Vietnam: The conceptual approach, land valuation and grievance redress mechanisms. Hà Nội: The World Bank, 2011.
Знайти повний текст джерелаDang, Hung Vo. Compulsory land acquisition and voluntary land conversion in Vietnam: The conceptual approach, land valuation and grievance redress mechanisms. Hanoi: The World Bank, 2011.
Знайти повний текст джерелаSaraswati, Haider, and Penal Reform and Justice Association., eds. Creating a window to redress women's grievances: Research and documentation project on mediation, counselling, and conflict resolution : project review. Gurgaon: Penal Reform and Justice Association, 2002.
Знайти повний текст джерелаЧастини книг з теми "Grievance Redressal"
Prajapat, Shaligram, Vaibhav Sabharwal, and Varun Wadhwani. "A Prototype for Grievance Redressal System." In Lecture Notes in Networks and Systems, 41–49. Singapore: Springer Singapore, 2018. http://dx.doi.org/10.1007/978-981-10-8198-9_5.
Повний текст джерелаDas, Rama Krushna, Manisha Panda, and Sweta Shree Dash. "Prioritizing Public Grievance Redressal Using Text Mining and Sentimental Analysis." In Advances in Intelligent Systems and Computing, 273–84. Singapore: Springer Singapore, 2020. http://dx.doi.org/10.1007/978-981-15-1081-6_23.
Повний текст джерелаVeluvali, Parimala. "Grievance Redressal in the Indian Financial Regulatory Space: The Unified Approach." In Advances in Theory and Practice of Emerging Markets, 17–25. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-75013-2_2.
Повний текст джерелаMatthey-Prakash, Florian. "Public Interest Litigation and Grievance Redressal: Combining ‘Macromanagement’ and ‘Micromanagement’ for Effective Socio-Economic Rights Adjudication." In The Indian Yearbook of Comparative Law, 303–17. Singapore: Springer Singapore, 2021. http://dx.doi.org/10.1007/978-981-16-2175-8_14.
Повний текст джерелаRana, Nripendra P., Yogesh K. Dwivedi, and Michael D. Williams. "Examining the Factors Affecting Intention to Use of, and User Satisfaction with Online Public Grievance Redressal System (OPGRS) in India." In Grand Successes and Failures in IT. Public and Private Sectors, 240–60. Berlin, Heidelberg: Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-38862-0_15.
Повний текст джерелаJones, Kathleen, John Brown, and Jonathan Bradshaw. "The Redress of Grievances." In Issues in Social Policy, 155–67. London: Routledge, 2023. http://dx.doi.org/10.4324/9781003413967-11.
Повний текст джерелаPyper, Robert. "ACCOUNTABILITY AND REDRESS OF GRIEVANCES." In The British Civil Service, 116–43. London: Macmillan Education UK, 1995. http://dx.doi.org/10.1007/978-1-349-15026-7_6.
Повний текст джерелаChakrabarty, Bidyut, and Rajendra K. Pandey. "Corruption and Machinery for Redressal of Public Grievances." In Indian Political System, 252–66. London: Routledge India, 2023. http://dx.doi.org/10.4324/9781003434726-17.
Повний текст джерелаWolfe, Don M. "Propofalls from some well-affected free-born People, for Redresse of Grievances." In Leveller Manifestoes of the Puritan Revolution, 306–10. London: Routledge, 2023. http://dx.doi.org/10.4324/9781003385226-32.
Повний текст джерелаNoorani, A. G. "Political Strategy for Grievance Redressal." In The Muslims of India, 174–85. Oxford University Press, 2004. http://dx.doi.org/10.1093/acprof:oso/9780195670561.003.0004.
Повний текст джерелаТези доповідей конференцій з теми "Grievance Redressal"
Joy, Shyam P., N. K. Vishwa Vignesh, K. N. Shreyas, and Aayush Lal Roy. "Smart Grievance Redressal System." In 2021 International Conference on Smart Generation Computing, Communication and Networking (SMART GENCON). IEEE, 2021. http://dx.doi.org/10.1109/smartgencon51891.2021.9645859.
Повний текст джерелаMarathe, Meghana, Jacki O'Neill, Paromita Pain, and William Thies. "ICT-Enabled Grievance Redressal in Central India." In ICTD '16: Eighth International Conference on Information and Communication Technologies and Development. New York, NY, USA: ACM, 2016. http://dx.doi.org/10.1145/2909609.2909653.
Повний текст джерелаDas, Rama Krushna, Manisha Panda, and Harekrishna Misra. "Decision support grievance redressal system using sentence sentiment analysis." In ICEGOV 2020: 13th International Conference on Theory and Practice of Electronic Governance. New York, NY, USA: ACM, 2020. http://dx.doi.org/10.1145/3428502.3428505.
Повний текст джерелаVedantam, Vaasanthi, and Gayatri Doctor. "Public Grievance Redressal for Urban e-Governance in Guntur, Andhra Pradesh." In ICEGOV 2022: 15th International Conference on Theory and Practice of Electronic Governance. New York, NY, USA: ACM, 2022. http://dx.doi.org/10.1145/3560107.3560125.
Повний текст джерелаChakraborty, Dipanjan, Mohd Sultan Ahmad, and Aaditeshwar Seth. "Findings from a Civil Society Mediated and Technology Assisted Grievance Redressal Model in Rural India." In ICTD '17: Ninth International Conference on Information and Communication Technologies and Development. New York, NY, USA: ACM, 2017. http://dx.doi.org/10.1145/3136560.3136574.
Повний текст джерелаJeniffer. S, Mary, and Anu Chandran. "PAPER TITLE: SCANNING THE NUANCED DIMENSIONS OF GRIEVANCE REDRESSAL AS PRIME CUSTOMER RETENTION STRATEGY IN INDIAN TRAVEL INSURANCE INDUSTRY." In International Conference on Hospitality & Tourism Management. TIIKM, 2016. http://dx.doi.org/10.17501/icoht.2016.4112.
Повний текст джерелаHettiarachchi, Shanthikumar. "TURKISH MUSLIMS AND ISLAMIC TURKEY: PERSPECTIVES FOR A NEW EUROPEAN ISLAMIC IDENTITY?" In Muslim World in Transition: Contributions of the Gülen Movement. Leeds Metropolitan University Press, 2007. http://dx.doi.org/10.55207/qdnp5362.
Повний текст джерелаMohatle, Seabata A., and John R. Phori. "ENHANCING BATHO-PELE PRINCIPLES IN THE CONTEXT OF SCHOOL ADMINISTRATION CLERKS: THE QUEST FOR PUBLIC SERVICE EXCELLENCE." In International Conference on Education and New Developments. inScience Press, 2022. http://dx.doi.org/10.36315/2022v1end094.
Повний текст джерелаWilliams, Toiroa. "KO WAI AU? Who am I?" In LINK 2022. Tuwhera Open Access, 2022. http://dx.doi.org/10.24135/link2022.v3i1.180.
Повний текст джерелаWilliams, Toiroa. "NO HEA KOE? Where are you from?" In LINK 2021. Tuwhera Open Access, 2021. http://dx.doi.org/10.24135/link2021.v2i1.90.
Повний текст джерелаЗвіти організацій з теми "Grievance Redressal"
Ravi, Aparna, Jayna Kothari, Sudhir Krishnaswamy, Varsha Iyengar, and Shruthi Chandrasekaran. Redressal of Teacher Grievances through the Courts – A Comparative Study Across Nine States in India. Centre for Law and Policy Research, October 2014. http://dx.doi.org/10.54999/wqzi8362.
Повний текст джерелаJha, Deepika, Manish Dubey, and Tsomo Wangchuk. Real Estate Regulation in India: Select State Profiles. Indian Institute for Human Settlements, 2022. http://dx.doi.org/10.24943/rerissp07.2022.
Повний текст джерелаEnhancing Accountability and Project-Level Grievance Redress Mechanisms: ADB Accountability Mechanism Annual Report 2019. Asian Development Bank, July 2020. http://dx.doi.org/10.22617/tcs200174-2.
Повний текст джерелаOffice of the Special Project Facilitator’s Lessons Learned: Sri Lanka Integrated Road Investment Program. Asian Development Bank, January 2021. http://dx.doi.org/10.22617/arm200271-2.
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