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Добірка наукової літератури з теми "Financial services industry"

Автор: Grafiati

Опубліковано: 4 червня 2021

Оновлено: 1 серпня 2024

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Статті в журналах з теми "Financial services industry"

Barbopoulos, Leonidas G., Phil Molyneux, and John O. S. Wilson. "Earnout financing in the financial services industry." International Review of Financial Analysis 47 (October 2016): 119–32. http://dx.doi.org/10.1016/j.irfa.2016.07.001.

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Brophy, Richard. "Financial services education." Journal of Financial Regulation and Compliance 22, no. 2 (May 6, 2014): 78–95. http://dx.doi.org/10.1108/jfrc-10-2013-0037.

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Purpose – The purpose of this paper is to chart the development of financial services education from its origins in the insurance industry to the current offering for people who wish to work in the life and non-life insurance industry. Financial services education within Ireland has evolved over time. Originally perceived to be an outpost of the British Insurance Institute, it is the responsibility of a variety of institutes that operate in the financial sectors, covering a range which includes insurance, banking and credit unions. Where tertiary education was optional, it is now a requirement of the regulator that people working in this sector have achieved at least this standard. Additionally, specialist qualifications for those working in the industry are being developed with academic involvement, as the institutes work to provide professional qualifications. Design/methodology/approach – To compare and contrast the Irish regulatory requirements, an analysis of other European Union (EU) national requirements was conducted, illustrating differences in education and current certification requirements. Findings – Educational requirements in Ireland go a long way in terms of ensuring that workers in financial services are adequately skilled in terms of academic, professional, ethical and continuous professional development (CPD). The Irish system covers a lot of aspects of financial services minimum competency code that is implemented in other EU jurisdictions, and in some cases, it has a unique approach in CPD. Practical implications – Serves as a comparable study of minimum competency requirements of EU for financial services employees and highlights differences in requirements across borders. Originality/value – This is a unique study of minimum competency code that has been implemented by financial regulators across EU member states and its impact in the industry in terms of raising the requirements of people involved in the sector.

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Morley, Alfred C. "Financial Services Industry Analysis—An Overview." AIMR Conference Proceedings 1992, no. 4 (September 1992): 1–6. http://dx.doi.org/10.2469/cp.v1992.n4.1.

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Chirico, Alessandra. "Outsourcing in the Financial Services Industry." European Business Law Review 21, Issue 1 (February 1, 2010): 89–100. http://dx.doi.org/10.54648/eulr2010007.

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This short article analyses supervisory authorities’ responses to what they see as the most important risks related to outsourcing by banks in their country and how these risks have been mitigated through prudential regulation. It appears that many supervisors are concerned about the fact that banks lose direct control over outsourced activities, and see potentially high operational risks (i.e., business continuity threat or operational failures). In second instance, supervisors appear to share concerns that banks may lose certain internal skills and that they become too dependent on a small number of outsourcing companies. Indeed, a high concentration in the market for outsourcing with only a few service providers may lead to an excessive dependence and high switching costs. The MiFID provisions on outsourcing are central under this respect.

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Van den Berghe, Lutgart, and Kurt Verweire. "Convergence in the Financial Services Industry." Geneva Papers on Risk and Insurance - Issues and Practice 26, no. 2 (April 2001): 173–83. http://dx.doi.org/10.1057/palgrave.gpp.2500106.

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Murray, Noel, Ajay K. Manrai, and Lalita Ajay Manrai. "The financial services industry and society." Journal of Economics, Finance and Administrative Science 22, no. 43 (November 6, 2017): 168–90. http://dx.doi.org/10.1108/jefas-02-2017-0027.

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Purpose This paper aims to present an analysis of the role of financial incentives, moral hazard and conflicts of interests leading up to the 2008 financial crisis. Design/methodology/approach The study’s analysis has identified common structural flaws throughout the securitization food chain. These structural flaws include inappropriate incentives, the absence of punishment, moral hazard and conflicts of interest. This research sees the full impact of these structural flaws when considering their co-occurrence throughout the financial system. The authors address systemic defects in the securitization food chain and examine the inter-relationships among homeowners, mortgage originators, investment banks and investors. The authors also address the role of exogenous factors, including the SEC, AIG, the credit rating agencies, Congress, business academia and the business media. Findings The study argues that the lack of criminal prosecutions of key financial executives has been a key factor in creating moral hazard. Eight years after the Great Recession ended in the USA, the financial services industry continues to suffer from a crisis of trust with society. Practical implications An overwhelming majority of Americans, 89 per cent, believe that the federal government does a poor job of regulating the financial services industry (Puzzanghera, 2014). A study argues that the current corporate lobbying framework undermines societal expectations of political equality and consent (Alzola, 2013). The authors believe the Singapore model may be a useful starting point to restructure regulatory agencies so that they are more responsive to societal concerns and less responsive to special interests. Finally, the widespread perception is that the financial services sector, in particular, is ethically challenged (Ferguson, 2012); perhaps there would be some benefit from the implementation of ethical climate monitoring in firms that have been subject to deferred prosecution agreements for serious ethical violations (Arnaud, 2010). Originality/value The authors believe the paper makes a truly original contribution. They provide new insights via their analysis of the role of financial incentives, moral hazard and conflicts of interests leading up to the 2008 financial crisis.

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Cording, Margaret. "Compensation in the Financial Services Industry." Proceedings of the International Association for Business and Society 10 (1999): 791–802. http://dx.doi.org/10.5840/iabsproc19991071.

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DARLING, ALISTAIR. "GOVERNMENT AND THE FINANCIAL SERVICES INDUSTRY." Journal of Financial Regulation and Compliance 2, no. 2 (February 1994): 107–11. http://dx.doi.org/10.1108/eb024797.

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Moshirian, Fariborz, Donghui Li, and Ah-Boon Sim. "Intra-industry trade in financial services." Journal of International Money and Finance 24, no. 7 (November 2005): 1090–107. http://dx.doi.org/10.1016/j.jimonfin.2005.08.006.

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Дисертації з теми "Financial services industry"

Roxo, da Fonseca Gustavo J. C. (Gustavo José Costa) 1967. "Technology innovation in financial services industry." Thesis, Massachusetts Institute of Technology, 2004. http://hdl.handle.net/1721.1/17891.

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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management, 2004.
Includes bibliographical references (leaves 96-98).
Over the last few decades, we have seen an enormous evolution in the financial services industry driven by technology innovations. Indeed, we cannot imagine the current financial system without electronic fund transfers, ATMs, and Internet banking among many other innovative implementations. In fact, the financial services industry is the largest market to IT suppliers which makes the financial providers the preferred partners in many technological innovations such as mobile technologies, security devices and customer relationship management (CRM) tools. Although the importance of technology innovation is clear in transforming the financial services industry, we do not often find organizations getting sustainable competitive advantage though technology innovation. In fact, in most cases, financial providers have just been focused on being as good as the competition in terms of technology innovation, neglecting any sophisticated technology strategy that could enable them to primarily capture the value created by internal innovative ideas. The goal of this research is to evaluate the stage of technology innovation in the financial services industry, its strategic relevance to the organizations, and its governance models. Based on the information gathered through reviewing relevant literature and interviewing people involved with technology and financial services, our work will propose some technology strategies that could improve the effectiveness of innovation to different types of financial providers.
by Gustavo J.C. Roxo da Fonseca.
M.B.A.

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Estrella, John A. "Identifying software project risks in the Canadian financial services sector an international comparative study /." access full-text online access from Digital Dissertation Consortium, 2006. http://libweb.cityu.edu.hk/cgi-bin/er/db/ddcdiss.pl?3238279.

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Antipov, Alexander Valentinovich. "Modelling and forecasting in the financial services industry." Thesis, Imperial College London, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.289848.

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Strong, Scott R. "Measuring coaching effectiveness in the financial services industry." Thesis, Indiana Wesleyan University, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3645202.

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This mixed methods study was to examine coaches who provided coaching for leaders to improve employee career development, defined as the individual's involvement and satisfaction with the organization in achieving his or her goals (Harter, Schmidt, & Haynes, 2002). The purpose is to determine if these coaches are able to be evaluated through assessments to determine who is more effective in coaching leaders in the financial services industry, and to determine the overall effectiveness in working with leaders to determine a non-traditional return on investment that an organization can use to measure coaching. One way to measure a coaching outcome is by goal achievement (Spence, 2007). The individual will be able to determine if measureable progress is being made toward goal achievement, which allows for earlier assessment of whether or not coaching is successful. This study was implemented to find out earlier if the coaching is working and to develop a more systemic way to assist high potential executives rather than leaving it up to each individual coach. The research creates a survey instrument and pilots its use in a financial services organization to evaluate the effectiveness of the questionnaire set created to conduct this study.

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Khalidi, Manzoor Anwar. "Deconstructing the tensions in the financial services industry." Thesis, University of Southampton, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.326378.

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Clifford, Matthew Philip. "Congress and the Financial Services Industry, 1989-2008." Thesis, Massachusetts Institute of Technology, 2009. http://hdl.handle.net/1721.1/54611.

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Анотація:

Thesis (S.M.)--Massachusetts Institute of Technology, Dept. of Political Science, 2009.
Cataloged from PDF version of thesis.
Includes bibliographical references (p. 136-138).
This thesis explores the congressional politics of the financial services industry in the United States between 1989 and 2008. Three approaches are pursued. First, I provide a detailed account of the major legislation concerning the industry during this period, with particular reference to interest group competition between commercial banks, securities firms and insurance companies and to the repeal of the Glass-Steagall Act in 1999. I suggest that intraindustry conflict was instrumental in delaying Glass-Steagall's repeal until 1999, but that these eventually faded away in response to events outside the Congressional sphere and gave way to a period of intra-industry cooperation in the years after 1999 because the repeal of Glass-Steagall effectively aligned the interests of industry sub-sectors. Second, I present statistical evidence that suggest that these changes are reflected in the contribution strategies of PACs aligned with the financial services industry. Before the repeal of Glass-Steagall, competing groups within the industry valued certain individual legislator characteristics (above all, various committee memberships) at quite different levels. However, after 1999, the contribution strategies of the industry sub-sectors converge in patterns consistent with the reduction of interest group competition. Third, I present the results of statistical models that provide further evidence that the repeal of Glass-Steagall represents a turning point with respect to intra-industry competition. I show that after 1999 competing interest groups began to coordinate their contributions to members of committees with jurisdiction over financial services legislation; before the repeal of Glass-Steagall, there is no evidence of this. Taken together, these three approaches suggest that the regulatory environment shapes not only the business practices of corporations, but also the ways they attempt to influence public policy.
by Matthew Philip Clifford.
S.M.

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Van, Wamelen Riaan Joop. "Artificial neural networks in the financial services industry." Thesis, Stellenbosch : Stellenbosch University, 1999. http://hdl.handle.net/10019.1/85178.

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Thesis (MBA)--Stellenbosch University, 1999.
ENGLISH ABSTRACT: Neural networks are computer systems that attempt to mimic the operation of the human brain. In contrast to traditional systems these systems can learn and will change their behaviour over time. In the highly competitive business environment of today, neural networks is one of many technologies that can assist organisations in gaining a competitive advantage. Neural networks also find application in the financial services industry. Applications range from corporate distress or failure models to forecasting of stock prices and many others. Generally speaking, neural networks often offer an exciting alternative to traditional methods of forecasting and classification in this industry. Neural networks must be implemented with care and judgement, as their performance is sensitive with respect to their construction and architecture. Neural networks, as with other technologies, rarely operate in isolation. Neural networks can be integrated with expert systems, genetic algorithms, data mining and even traditional statistical and operational research techniques. Integration produces systems in which the whole is greater than the sum of the parts. Neural networks are also researched and applied in the South African financial services industry, both at an academic and commercial level. Indications are that South Africa is not far behind the international community in exploring the benefits of neural networks.
AFRIKAANSE OPSOMMING: Neurale netwerke is rekenaarstelsels wat poog om die werking van die menslike brein na te boots. In kontras met tradisionele stelsels, leer neurale netwerke en verander dus hul gedrag met verloop van tyd. In vandag se hoogs kompeterende besigheids omgewing, is neural netwerke een van vele tegnologieë wat organisasies kan gebruik om ‘n mededingende voordeel te bekom. Neurale netwerke het ook toepassing in die finansiële dienste industrie. Toepassings wissel van korporatiewe mislukkings modelle tot die vooruitskatting van aandele pryse en vele ander. Neurale netwerke bied ‘n opwindende alternatief tot tradisionele modelle vir vooruitskatting en klassifikasie. Toepassings van neurale netwerke moet egter met oorleg plaasvind, aangesien hul prestasie sterk afhanklik is van hul konstruksie en argitektuur. Soos met ander tegnologie, word neurale netwerke selde in isolasie geïmplementeer. Neurale netwerke kan met sukses geïntegreer word met ekspert stelsels, genetiese algoritmes, data ontginnings metodes sowel as tradisionele statistiese of operasionele navorsings metodes. Integrasie bied stelsels wat meer bied as die som van die onafhanklike komponente. Neurale netwerke word ook in die Suid-Afrikaanse finansiële industrie nagevors en toegepas. Alle indikasies dui daarop dat, met betrekking tot die navorsing van voordele van neurale netwerke, Suid Afrika nie ver agter die internasionale gemeenskap is nie.

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Wang, Mulong. "Financial derivatives in corporate risk management." Access restricted to users with UT Austin EID, 2001. http://wwwlib.umi.com/cr/utexas/fullcit?p3036610.

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Kundisch, Dennis. "New strategies for financial services firms : the life-cycle-solution approach /." Heidelberg : Physica-Verl, 2003. http://opac.nebis.ch/cgi-bin/showAbstract.pl?u20=379080066X.

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Wang, Juan. "Web services case study and implementation in financial industry." Thesis, University of Ottawa (Canada), 2005. http://hdl.handle.net/10393/27072.

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Web services refer to a family of technologies that can universally standardize the communication of applications in order to connect systems, business partners, and customers cost-effectively through the World Wide Web. Web services will ease the constraints of time, cost, and space for discovering, negotiating, and conducting e-business transactions. As a result, they dramatically changed the way businesses design their applications as services, integrate with other business entities, manage business process workflows, and conduct e-business transactions. The purpose of this thesis is to investigate the current state of Web services technology and to evaluate the potential effectiveness of this technology for financial industry. By conducting several case studies, the advantages of Web services implementation are discussed, including financial areas and other related E-businesses. Non-technical aspects of Web services such as the value added, cost reduction, implementation contraction, project reusability, and business expanding are discussed as well. To demonstrate the use of Web services for financial industry, three Web service application prototypes were built within different domains relevant to international trading procedure. This simulation project is judged to be a successful demonstration of the potential applications of Web services for financial industry.

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Книги з теми "Financial services industry"

Office, General Accounting. Financial services industry issues. Washington, D.C: The Office, 1988.

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Troy, Kathryn. Reshaping financial services. New York, N.Y. (845 Third Ave., New York 10022): Conference Board, 1987.

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Troy, Kathryn. Reshaping financial services. New York, N.Y: Conference Board, 1987.

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Satish, D. IT @ financial services: Banking industry. Hyderabad, India: Icfai University Press, 2007.

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Mitchell, James Robert. The changing financial services industry. [s.l: The Author], 1992.

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Federation of Indian Chambers of Commerce and Industry., ed. Financial services: An industry report. New Delhi: Federation of Indian Chambers of Commerce & Industry, 1996.

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Harley, Anne. Financial services. Cheltenham: Stanley Thornes, 1996.

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Bateson, Claire. Retail financial services. London: Global Professional, 2008.

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Pezzullo, Mary Ann. Marketing financial services. 5th ed. Washington, D.C: American Bankers Association, 1998.

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Plunkett, Jack W. Plunkett's financial services industry almanac, 2004. Houston, TX: Plunkett Research, 2003.

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Частини книг з теми "Financial services industry"

Hämmerli, Bernhard. "Financial Services Industry." In Critical Infrastructure Protection, 301–29. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-28920-0_13.

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Hess, Hans-Jörg. "The Financial Services Industry." In The Business of Sustainability, 152–77. London: Palgrave Macmillan UK, 2004. http://dx.doi.org/10.1057/9780230524477_8.

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Ansell, T. "TQM in financial services industry." In Total Quality Management, 251–54. Dordrecht: Springer Netherlands, 1995. http://dx.doi.org/10.1007/978-94-011-0539-2_34.

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Falwadiya, Himanshu, Sanjay Dhingra, and Shelly Gupta. "Blockchain in banking and financial services." In Blockchain for Industry 4.0, 45–62. Boca Raton: CRC Press, 2022. http://dx.doi.org/10.1201/9781003282914-3.

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Fowler, Emma, and John Ainley. "Coaching in the Financial Services Industry." In Coaching in Professional Contexts, 55–73. 1 Oliver’s Yard, 55 City Road London EC1Y 1SP: SAGE Publications Ltd, 2016. http://dx.doi.org/10.4135/9781473922181.n5.

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Quah, Jon T. S., and Y. W. Chua. "Chatbot Assisted Marketing in Financial Service Industry." In Services Computing – SCC 2019, 107–14. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-23554-3_8.

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Paradi, Joseph C., H. David Sherman, and Fai Keung Tam. "Financial Services beyond Banking: Insurance." In Data Envelopment Analysis in the Financial Services Industry, 265–81. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-69725-3_16.

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Barth, James R., and Martin A. Regalia. "The Evolving Role of Regulation in the Savings and Loan Industry." In The Financial Services Revolution, 113–61. Dordrecht: Springer Netherlands, 1988. http://dx.doi.org/10.1007/978-94-009-3277-7_7.

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Birindelli, Giuliana, and Antonia Patrizia Iannuzzi. "Gender Diversity in the Insurance Industry: Progress Made and Next Steps." In Women in Financial Services, 191–203. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-93471-2_6.

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Pennesi, Francesco. "A Cross-Industry Analysis of EU Equivalence Frameworks: Are they Effective?" In Equivalence in Financial Services, 111–54. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-99269-9_7.

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Тези доповідей конференцій з теми "Financial services industry"

Bhaskaran, Kumar, Rong N. Chang, Prasenjit Dey, and Jorge L. Sanz. "Financial Services Industry Challenges and Innovation Opportunities." In 2019 IEEE World Congress on Services (SERVICES). IEEE, 2019. http://dx.doi.org/10.1109/services.2019.00062.

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Kohari, Moiz. "Low latency requirements for financial services industry." In 2008 Workshop on High Performance Computational Finance (WHPCF). IEEE, 2008. http://dx.doi.org/10.1109/whpcf.2008.4745396.

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Csepy, Gábor, and Márta Aranyossy. "Customer Value Creation in the Financial Services Industry." In Management International Conference. University of Primorska Press, 2019. http://dx.doi.org/10.26493/978-961-6832-68-7.13.

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Rajin, Danica, Marijana Petrović, and Tijana Radojević. "Non-Financial Reporting in the Postal Services Industry." In FINIZ 2018. Belgrade, Serbia: Singidunum University, 2018. http://dx.doi.org/10.15308/finiz-2018-24-36.

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Joseph, A., and D. Anderson. "An innovative interdisciplinary curriculum in financial computing for the financial services industry." In COMPUTATIONAL FINANCE 2006. Southampton, UK: WIT Press, 2006. http://dx.doi.org/10.2495/cf060061.

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Chu, Charles, Guandong Xu, James Brownlow, and Bin Fu. "Deployment of churn prediction model in financial services industry." In 2016 International Conference on Behavioral, Economic and Socio-cultural Computing (BESC). IEEE, 2016. http://dx.doi.org/10.1109/besc.2016.7804486.

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Chen, Yanqing. "Financial performance evaluation on listed culture industry companies based on principal component cluster analysis." In 2013 International Conference on Services Science and Services Information Technology. Southampton, UK: WIT Press, 2014. http://dx.doi.org/10.2495/sssit131011.

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Howell-Barber, H., and J. Lawler. "Critical success factors in planning for Web services in the financial services industry." In COMPUTATIONAL FINANCE 2006. Southampton, UK: WIT Press, 2006. http://dx.doi.org/10.2495/cf060071.

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Lin, Ying-Li, and Hsiu-Feng Huang. "Intangible Assets, Financial Performance, and Market Value -- An Integrative Research of Financial Services Industry." In 2012 Sixth International Conference on Innovative Mobile and Internet Services in Ubiquitous Computing (IMIS). IEEE, 2012. http://dx.doi.org/10.1109/imis.2012.149.

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Muslimin, JM, Siti Farida, Maulidia Citra, and Mu’min Roup. "Islamic Law Perspective on Cybercrime in The Financial Services Industry." In Proceedings of the 4th International Colloquium on Interdisciplinary Islamic Studies in conjunction with the 1st International Conference on Education, Science, Technology, Indonesian and Islamic Studies, ICIIS and ICESTIIS 2021, 20-21 October 2021, Jambi, Indonesia. EAI, 2022. http://dx.doi.org/10.4108/eai.20-10-2021.2316344.

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Звіти організацій з теми "Financial services industry"

Calderon, Juan, Thomas W. Collins, Edward Devinney, Gene J. Driggers, Valrica Dunmyer, Paul Flood, Robin Gallant, et al. Spring 2008 Industry Study: Financial Services Industry. Fort Belvoir, VA: Defense Technical Information Center, January 2008. http://dx.doi.org/10.21236/ada486781.

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Heimbaugh, Nancy M., William G. Polowitzer, Earle C. Blakeman, Samuel E. Gamero, and Steven S. Maloney. 2001 Industry Studies: Financial Services. Fort Belvoir, VA: Defense Technical Information Center, January 2001. http://dx.doi.org/10.21236/ada426215.

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Watson, Tom, and David Blair. Financial Services Industry Study Paper Seminar 16. Fort Belvoir, VA: Defense Technical Information Center, January 2002. http://dx.doi.org/10.21236/ada425299.

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Wang, J. Christina, and Susanto Basu. Risk Bearing, Implicit Financial Services and Specialization in the Financial Industry. Cambridge, MA: National Bureau of Economic Research, December 2008. http://dx.doi.org/10.3386/w14614.

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Menon, Sunand Menon. What Philanthropy Can Learn from the Financial Information Services Industry. New York, New York USA: Guidestar by Candid, March 2020. http://dx.doi.org/10.15868/socialsector.35981.

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TANG, Denise Tse-Shang, Stefanie TENG, Celine TAN, Bonnie LAM, and Christina YUAN. Building inclusive workplaces for lesbians and bisexual women in Hong Kong’s financial services industry. Centre for Cultural Research and Development, Lingnan University, April 2021. http://dx.doi.org/10.14793/ccrd2021001.

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Workplace inclusion is a core component of corporate social responsibility (CSR) in Hong Kong. Workplace inclusion points to the need for employers to recognize diversity among employees, to acknowledge their contributions to the work environment and to raise professional standards for the work force. Diversity within a workplace indicates inclusion of persons with different backgrounds as in racial, ethnic, sex, health status, sexual orientation and gender identity. Women are already less represented at senior levels across various business sectors in Hong Kong. Lesbians and bisexual women face a double glass ceiling in the workplace as a result of both their gender and sexual orientation. Funded by Lingnan University’s Innovation and Impact Fund, and in partnership with Interbank Forum and Lesbians in Finance, Prof. Denise Tse-Shang Tang conducted an online survey and two focus groups targeting lesbians and bisexual women working in Hong Kong’s financial and banking industry. The aim of the study is to examine the specific challenges and barriers faced by lesbians and bisexual women in Hong Kong’s financial services industry. We found that only 37% of survey respondents were out at work, with 23% partially out to close colleagues. In other words, there are still key concerns with being out at work. On the issue of a glass ceiling for LGBT+ corporate employees, 18% of the survey respondents agreed and 47% somewhat agreed that such a ceiling exists. When asked whether it is harder for lesbians and bisexual women to come out in the workplace than it is for gay men, 32% agreed and 46% somewhat agreed. 27% agreed and 39% somewhat agreed with the statement that it is difficult for lesbians and bisexual women to climb up the corporate ladder. Other findings pointed to the low visibility of lesbians and bisexual women in corporate settings, lack of mentorship, increased levels of stress and anxiety, and the fear of being judged as both a woman and a lesbian. Masculine-presenting employees face significantly more scrutiny than cisgender female employees. Therefore, even though discussion on diversity and inclusion has been on the agenda for better corporate work environment in Hong Kong, there still remain gaps in raising awareness of lesbian and bisexual women’s issues.

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Miller, Eric T. Financial Services in the Trading System: Progress and Prospects. Inter-American Development Bank, January 1999. http://dx.doi.org/10.18235/0008609.

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In the winter of 1996, Canada's third largest financial institution, the Bank of Montreal, launched a now infamous advertising campaign in which it asked the question: Can a bank change? While the resulting ads naturally responded in the affirmative, many other large financial institutions were asking themselves the same question. The dramatic acceleration since the mid-to-late 1980's of the rate at which banks are establishing branches and/or investing in financial institutions outside of their home markets combined with the dismantling by governments around the world of many traditional regulatory restrictions is resulting in the re-making of the financial services industry in its entirety. Central to this process has been a wave of mergers and alliances, many of which increasingly cut across the classical sectoral sub-divisions (commercial banking, securities, insurance etc.). The end result has been the gradual emergence of singular financial amorphisms capable of offering any service globally. In addition to these structural changes, an important result of this wave of mergers, alliances and foreign investment has been that financial institutions have become global players in terms of market presence, rather than just loan portfolios. This, in turn, has meant that the volume and importance of international trade in financial services has substantially increased in recent years. As the international trade of financial services has developed, governments have sought to establish a framework of rules to govern it. However, this process has not occurred in a vacuum. Over the past 15 years, international trade in goods has become substantially freer, international trade in services (of which financial services constitute a part) has grown dramatically, and international capital flows have become more open. While volumes have been written about both international trade in goods and international capital flows and a burgeoning literature exists on trade in services, comparatively little has been written specifically about international trade in financial services. This paper is designed to help fill this void. The core of the paper consists of three specific cases: (1) the Canada-United States Free Trade Agreement (CUSFTA); (2) the North American Free Trade Agreement (NAFTA); (3) the World Trade Organization (WTO) Agreement on Trade in Financial Services. These selections constitute a logical progression. The CUSFTA was the first trade agreement ever to include provisions on financial services. The NAFTA, negotiated shortly thereafter contains the most far-reaching provisions in the world in this area. Finally, the WTO Financial Services Agreement marks the first time that such disciplines have been successfully negotiated on a global level. In order to make an examination of an Agreement consisting of 56 different schedules possible, this section will focus on the commitments of a number of sample countries in a specific region of the world, namely Latin America.

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Ketterer, Juan Antonio. Digital Finance: New Times, New Challenges, New Opportunities. Inter-American Development Bank, March 2017. http://dx.doi.org/10.18235/0007028.

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Since the end of the great crisis of 2007-10, the financial services industry began a process of accelerating change. New business models based on convergent technological developments are challenging the status quo of a long-established and traditional industry. The purpose of this document is to consider the latest developments in the financial services industry and to discuss how they might affect the ability for firms--particularly small- and medium-sized enterprises (SMEs)--and individuals to access financing. It concludes that the transformative developments in the financial services industry will most likely improve and expand access of firms and individuals to finance, as well as increase formalization and financial inclusion. Some hurdles and risks that may hamper and/or delay the process are identified: the reaction of the industry incumbents, the lack of appropriate and timely regulation, the lack of access to good-quality and affordable digital connectivity (broadband access), and the unforeseen and seriously disruptive changes that might come from the payments space. To confront these risks, the public sector must define a set of proper and timely responses. The strategy for public interventions must be defined based on a deep understanding of the forces that are driving the change.

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Westley, Glenn D. Can Financial Market Policies Reduce Income Inequality? Inter-American Development Bank, October 2001. http://dx.doi.org/10.18235/0008882.

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This paper seeks to answer two questions: How can we further develop a country¿s microfinance industry and what impact might this have on the country¿s income distribution?. Also it presents substantial arguments and data to support the contention that improving the access of micro and small enterprises to financial services could have an important salutary impact on a country's income distribution. To demonstrate this, the paper shows first that many poor own or are employed by smaller enterprises, second that smaller enterprises are indeed poorly served with formal and semi-formal credit, and third that providing financial services to smaller enterprises increases their income and employment and reduces income inequality to an important degree. Using household survey data from 15 Latin American countries, the paper finds that while the microenterprise sector accounts for 56 percent of all earners in the region, it includes 70 percent of the region's poor earners (with 35 percent of the poor earners being single-person-firm owners and the other 35 percent microenterprise employees).

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Mariani, Lucas A., José Renato Haas Ornelas, and Bernardo Ricca. Banks’ Physical Footprint and Financial Technology Adoption. Inter-American Development Bank, April 2023. http://dx.doi.org/10.18235/0004842.

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We investigate how the presence of physical bank branches moderates financial technology diffusion. Our identification strategy uses services suspensions caused by criminal groups that perform hit-and-run raids exploding branch facilities and rendering them inoperable for months. We show that the shock depletes the cash inventory of branches, but the stock of credit and deposits remain unaffected. We then document that customers increase their usage of noncash payments after the events. We investigate a new instant payment technology called Pix that was a remarkable success in terms of adoption. After robbery events, the number and value of Pix intra-municipality transactions increase, as well as the number of users. We also find Pix usage spillover effects that go beyond cash substitution. First, the number of Pix transactions and users also increases when either the payer or the payee is in an unaffected municipality. Second, we show that there are local spillovers to digital institutions, indicating that cash dependence can be an impediment to their expansion. Our results shed light on the determinants of technology adoption and the consequences of the recent transition in the banking industry from a physical branch-based model to an increasing reliance on digital services.

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