Дисертації з теми "Work discussion forum"

La QVT s’est instituée en France par l’ANI signé le 19 juin 2013. Le concept n’est toujours pas défini scientifiquement, néanmoins, l’ANACT cherche à le rendre opérationnel au moyen d’une démarche caractérisée par la prise en compte des subjectivités au travail et sa mise en discussion entre tous les niveaux d’acteurs de l’entreprise. Puisque l’objectif poursuivi est de décider de manière participative les actions à mettre en œuvre pour l’amélioration de la santé, du bien-être et de la performance au travail, le déploiement de cette démarche devrait pouvoir s’appuyer sur les travaux de l’ergonomie de l’activité. Notamment, sur les recherches qui intègrent l’analyse des émotions au travail à la démarche d’intervention ergonomique classique. En effet, à une époque où le travail s’organise pour produire des services, les relations travailleurs-bénéficiaires sont caractérisées par un travail émotionnel qui impacte la santé, le bien-être et la performance au travail. De plus, les émotions sont essentiellement subjectives, leur identification et leur expression guident nos comportements et nos décisions. Dans ce contexte, la première étude de cette thèse cherchera à décrire les méthodologies de l’intervention ergonomique intégrant la prise en compte des émotions en vue de déployer la QVT. La deuxième étude de cette thèse complètera les résultats de la revue au moyen d’une enquête par questionnaire sur les acteurs et les pratiques de la QVT au regard de la démarche QVT de l’ANACT qui parait sous-utilisée. Les facteurs qui pourraient expliquer cette sous-utilisation seront également étudiés par le questionnaire. La troisième et la quatrième étude de cette thèse seront consacrées au déploiement d’une intervention ergonomique que nous avons conçue sur la base de la démarche QVT de l’ANACT et à laquelle nous avons intégré la prise en compte des émotions au travail. Plus précisément cette intervention est une formation-action à l’analyse et à la transformation de l’activité structurée par plusieurs sessions d’espaces de discussion sur le travail (EDD) dont l’ingénierie est centrée sur les émotions. Enfin, la dernière étude de la thèse met à l’épreuve de l’expérimentation la relation de cause à effet entre expression des émotions au travail et prise de décision. L’apport majeur de cette thèse est une proposition de démarche d’intervention ergonomique renouvelée en ergonomie de l’activité se prêtant à accompagner en partie les objectifs de la QVT. L’intervention permet aux participants d’exprimer leur vécu au travail et leurs propositions de solutions. Elle semble améliorer le capital psychologique (efficacité, espoir et résilience), modifier le pouvoir d’agir (sentiment d’efficacité personnelle ou SEP) et ne pas avoir d’effet sur la performance au travail mesurée par l’intention de départ des participants. La diminution du SEP permet de discuter les précautions à prendre avant de mener des EDD en entreprise. En effet, si l’expression des salariés à leur instances hiérarchiques supérieures reste sans réponse, la croyance en leur capacité à pouvoir agir peut-être affectée à long terme. Par conséquent, avant de mener son intervention, l’intervenant doit s’assurer de l’engagement des directions à argumenter leur prise de décision à l’issue des EDD, sans quoi ce dernier se devrait de refuser l’intervention. Les limites de cette thèse sont principalement méthodologiques puisque les méthodes de recherche choisies pour mener nos études ne nous ont pas véritablement permis de vérifier l’hypothèse générale selon laquelle intégrer la prise en compte des émotions à l’intervention ergonomique la rendait efficace dans le cadre de la QVT. L’ensemble des travaux et des réflexions issues de cette thèse constituent alors une proposition pour tout intervenant ou chercheur s’intéressant à la mise en discussion du vécu subjectif du travail et ses conséquences sur le pouvoir d’agir, la santé, le bien-être et la performance au travail
Quality of Life at Work was established in France by the National Interprofessional Agreement signed on 19 June 2013. The concept has yet to be scientifically defined, but ANACT is seeking to make it operational by means of an approach characterized by the consideration of subjectivity at work and its discussion between all levels of company stakeholders. Since the objective is to decide, in a participatory manner, on the actions to be implemented to improve health, well-being and performance at work, the deployment of this QLW approach should be able to draw on the work of activity ergonomics. Research that integrates the analysis of emotions at work into the classic ergonomic intervention approach. At a time when work is being organized to produce services, worker-beneficiary relations are characterized by emotional labor, which has an impact on health, well-being, and performance at work. Moreover, emotions are essentially subjective, and their identification and expression guide our behavior and decisions. In this context, the first study in this thesis will seek to review the scientific literature describing ergonomic intervention methodologies that take account of emotions with a view to deploying QLW. The second study in this thesis will supplement the results of the review by means of a questionnaire survey on QLW actors and practices regarding ANACT's QLW approach, which appears to be underused. The factors that might explain this underutilization will also be studied using the questionnaire. The third and fourth studies of this thesis will be devoted to the deployment of an ergonomic intervention that we have designed based on the ANACT QLW approach and to which we have incorporated the consideration of emotions at work. More specifically, this intervention is a training-action course in the analysis and transformation of activity, structured around several sessions of “work-related discussion forums” (WDFs), the engineering of which is centred on emotions. Finally, the last study in the thesis puts to the test of experimentation the causal relationship between the expression of emotions at work and decision-making. The major contribution of this thesis is a proposal for a new ergonomic intervention approach in activity-based ergonomics, which lends itself to supporting QLW objectives in part. The intervention enables participants to express their experiences at work and their proposals for solutions. It appears to improve psychological capital (efficacy, hope and resilience), modify the empowerment (self-efficacy) and have no effect on work performance measured by the participants' initial intention. The self-efficacy reduction makes it possible to discuss the precautions to be taken before conducting WDF in companies. Indeed, if employees fail to express their concerns to their superiors, their belief in their ability to act may be affected in the long term. Consequently, before carrying out his intervention, the practitioner must ensure that the management is committed to arguing their decision making at the end of the WDF, otherwise the practitioner would have to refuse the intervention. The limitations of this thesis are mainly methodological, since the research methods chosen to conduct our studies did not really enable us to verify the general hypothesis that integrating consideration of emotions into ergonomic intervention made it effective in the context of QLW. The body of work and ideas arising from this thesis therefore constitute a proposal for any practitioner or researcher interested in discussing the subjective experience of work and its consequences for empowerment, health, well-being, and performance at work

This study used a skill theory framework (Fischer & Bidell, 2006) and a microdevelopmental lens to characterize how six grade 8 students' conceptual understanding of conservation of matter changed in the context of a short discussion-based instructional unit. On average, students' conceptual understanding increased significantly, suggesting that a discussion-based approach might be effective in supporting students' learning. The general characteristics of focus students' microdevelopmental pathways were in accordance with those found in other microdevelopmental studies (e.g., Yan & Fischer, 2002), but changes in complexity of misconceptions might be intricately linked to how students learned conservation of matter. The analysis of conversational dimensions suggested that doubting, among other factors, might play an important role in students' learning. This study argues for an integrated microdevelopmental approach that includes conversational dimensions and characterizes changes in the complexity of misconceptions.

The thesis is a study of the early stages of the writing cycle in an English for Academic Purposes (EAP) class at the University of Singapore. The study focuses on a group brainstorming activity prior to the stage of writing the first draft and on the impact of this activity on the students’ first individual drafts. In addition, the study compares two different modes of discussion: face-to-face and online synchronous chat. The comparison is concerned with the interactional patterns of the discussion in the two modes, and with the transfer of content from the discussion to the first written drafts. The use of group brainstorming at the pre-writing stage is a familiar activity in the writing class but researchers have not yet paid much attention to the way in which the ideas generated in the brainstorming activity are transferred to individual written drafts. It is this gap that this dissertation seeks to fill. A question of particular interest is the extent to which knowledge construction in the composition class is accomplished by the individual or by the group. Data were collected from four classes of first-year undergraduate students of Science taught by the researcher. The control group, with 31 members, carried out their brainstorming activity in face-to-face mode, while the experimental group, with 27 members, carried out their brainstorming using a synchronous chat facility. The primary data were the chat scripts, face-to-face transcripts and first writing drafts. Analysis of the discussion data was carried out using a genre-based content analysis model deriving from speech act theory (Sinclair and Coulthard, 1975), rhetorical structure theory (Mann & Thompson 1986, 1988), and more recent work on collaborative writing by Plowman (1993), think-aloud protocols (Smagorinsky, 1991) and collaborative computer-based communication by Garrison and Anderson (2003), among others. The model is used to count the frequency of different ideas according to their rhetorical characteristics in the two conditions (face-to-face and synchronous chat), and to determine whether the ideas were generated by individuals or through group discussion. The analysis then looks at the extent to which the ideas were subsequently reproduced in individual drafts. The frequency analyses are complemented by detailed qualitative analysis of the discussion transcripts and the essays of four students, two from each discussion mode. The results of the analysis suggest that collaborative brainstorming is productive in helping students with the generation and development of ideas for their writing. The findings also suggest that there is a strong link between ownership and use of ideas initiated in the discussion. This tendency is stronger in the chat group than in the face-to-face group. Analysis of the discussion transcripts suggests that this difference is a result of more ideas being initiated in the chat group. In addition to these group differences, the analysis shows that discussion in both modes is characterised by a tendency to seek consensus, with very little argument and negotiation of content. The implications of these findings for the use of group discussion in the writing class are discussed.

Title: The “reality” of violence: a study of how participants of the internet forum Familjeliv talk about domestic violence against women, with a discourse psychological approach. The purpose of this study was to examine how participants in the discussion forum Familjeliv reasoned and constructed the reality of men's violence against women in intimate relationships. The data used in the study comes from 20 discussion-threads on the forum where violence in intimate relationships has been discussed based on the participants' experiences, questions and findings. The data has then been analyzed on the basis of  discourse psychology and feminist theory. The focus of the analysis was to examine the language that the participants used. To do this, two analytical tools were used: positioning and interpretative repertoires. The result showed a variety of reasoning and constructions regarding the definition of violence, the responsibility of the women and men, and whether men's violence against women should be considered a social problem or not. The majority of the data that was  analyzed highlighted the woman's responsibility in the relationship, some of whom also saw it as both the man and the woman's responsibility while some left the entire responsibility to the man. The result also showed that men's violence against women is seen as a societal problem by many who participated in the discussions. At the same time, there were some who considered that men's violence against men was a major problem, and therefore thought that this problem should be given more attention than men's violence against women. In order to develop support efforts for women exposed to violence in intimate relationships, knowledge about the public's perception of the phenomenon is required. As a professional, this knowledge also increases the understanding of how exposed women are treated in everyday meetings with other individuals.
Syftet med föreliggande studie är att undersöka hur deltagare på diskussionsforumet Familjeliv talar om och konstruerar verkligheten kring mäns våld mot kvinnor i nära relationer. Materialet som använts i studien kommer från 20 diskussionstrådar på forumet där våld i nära relation har diskuterats utifrån deltagarnas erfarenheter, funderingar och konstateranden. Materialet har sedan analyserats utifrån en diskurspsykologisk ansats och feministisk teori. Analysens fokus låg på att undersöka språket som deltagarna använde sig av. För att göra detta användes två analysverktyg: positionering samt tolkningsrepertoarer. Resultatet visade på en variation av tal och konstruktioner gällande våldets definition, kvinnans respektive mannens ansvar samt om mäns våld mot kvinnor skulle ses som ett samhälleligt problem eller inte. Majoriteten av de trådar som analyserats belystes kvinnans ansvar i relationen, några av dem såg det även som både mannen och kvinnans ansvar medan vissa lade hela ansvaret på mannen. Resultatet visade även att mäns våld mot kvinnor ses som ett samhälleligt problem av många som deltog i trådarna. Samtidigt fanns det vissa som ansåg att mäns våld mot män var ett större problem och därför ansåg att det var något som borde få större uppmärksamhet än mäns våld mot kvinnor. För att kunna utveckla insatser för kvinnor utsatta för våld i nära relation krävs en kunskap kring allmänhetens uppfattning av fenomenet. Som professionell ökar denna kunskap även förståelsen för hur utsatta kvinnor blir bemötta i vardagliga möten med andra individer.

碩士
德明財經科技大學
服務業經營管理研究所
97
Online product forums enable consumers to post reviews of products and services or view the experiences of other consumers. The research paper will receive information and data from a beauty discussion forum, and it will conduct content analysis into the attributes and electronic effects of word-of-mouth messages. The reviews will attribute structures and formats, contents, subjective and objectives, sentence styles, and word choices on the discussion forum. Finally, by using independent samples t-test and one-way analysis of variance, the results can provide Internet platform providers with a reference for managing their platforms and provide them more useful sources of consumer knowledge.

碩士
國立臺灣師範大學
英語學系
103
With the heavy use of technological gadgets such as smartphones or tablet computers, computer-mediated communication (CMC) has been prevalent nowadays. To explore the possibility to involve CMC in L2 classrooms, it is necessary to investigate the effects it brings to L2 learning. This study adopts a FonF viewpoint to examine the effects of online discussion on L2 word form (WF) learning and text comprehension, compared with the effects of individual work. The participants were 82 tenth graders in a girls’ high school in Taipei, divided into the experimental group (EG) and the control group (CG). The two groups were respectively allocated with the learning conditions of online discussion and individual work. Prior to the ten-time intervention, a word form (WF) pretest was conducted. Each time after the intervention, the participants took a WF immediate posttest and a comprehension test based on the assigned reading, followed by a WF delayed posttest one week later. The weekly fifty-minute intervention began with a seven-minute silent reading. Afterwards, some text-based questions were asked for the purpose of eliciting the target words. In the online discussion condition, the participants discussed the given questions with their group members through an online forum, while in the individual condition, the participants wrote down their answers to the questions and then exchanged the answer papers. In both groups, the series of questions focusing on one target word took ten minutes. Data analysis included ANOVA and data variation analysis. ANOVA revealed significant differences in within-group comparisons of the collapsed mean scores of WF tests, indicating that both conditions facilitate the learning of word forms. The analysis of variations in diachronic mean scores of WF posttests shows EG performed not worse than CG for five out of ten times. Considering the heavier cognitive load resulting from dual-tasking of EG’s treatment, EG participants’ performance in word form learning actually exceeded expectations, thus implying that online discussion was more effective in helping word form learning when compared with individual work. Also, the analysis of diachronic data development in the mean scores of comprehension tests reveals EG’s better performance than CG for seven to nine times in the three types of comprehension (i.e. global, local comprehension and inferencing), among which global comprehension is found to benefit most from online discussion condition, as having been proved by the significant difference of between-group comparisons of the collapsed mean scores. The possible explanation is that CMC might elicit more negotiation of meanings since it creates a more friendly environment for learners to comfortably share ideas with other group members. By giving responses and reading others’, learners can develop a better understanding of the texts. This study explores the possibility to involve online discussion as one option in FonF intervention, and suggests that online discussion might be able to facilitate learners’ word form learning and text comprehension. What’s more, this study provides an example to complete research results with analysis of diachronic data development.

碩士
文藻外語大學
國際事業暨跨文化管理研究所
107
With the development of the internet technology, the influence of the electronic word-of-mouth (eWOM) marketing on consumer purchase decisions keeps increasing. Most of the consumers look for the information on the internet forum, such as the Mobile01, before they purchase the products or service. The MIC conducted a survey to realize the consumption pattern of the netizens and the eWOM, in 2014. The results of the survey shows that there are about 81 percent of consumers would look for the eWOM information before making a purchase. The extrinsic factors that affect the consumers are more complexity as buying the high-priced and high-risk product, such as the real estate. In order to overcome the hesitation in the decision making process, the consumers would look for the information on the internet frequently and do the analysis. Hence, this research is based on the discussion thread of Kaohsiung "Wen Sha Bao" in the Mobile01 Forum to investigate the the influence of eWOM Marketing on high-priced real estate sales. 　　This research adopts the quantitative research methods. The eWOM and the unified theory of acceptance and use of technology (UTAUT) are the fundamental for this research. After the questionnaire survey, by utilizing the Structural Equation Modeling (SEM), the empirical analysis model is constructed to investigate the consumers’ consideration on purchasing the high-priced real estate. According to the results of the empirical analysis model, the Performance Expectancy, the Social Influence and the eWOM all have the positive and significant impact on the behavioral intention when the consumers buy the high-priced real estate on the internet forum of Mobile01.