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1
Rahayu Wulan Dewi, Ni Komang, I. Gusti Putu Bagus Sasrawan Mananda, and I. Ketut Suwena. "PREFERENSI WISATAWAN TIMUR TENGAH TERHADAP PRODUK WISATA DI KABUPATEN BADUNG." Jurnal IPTA 9, no. 1 (July 19, 2021): 162. http://dx.doi.org/10.24843/ipta.2021.v09.i01.p16.
Анотація:
This study aims to find preferences of Middle Eastern tourists towards tourism products of Badung Regency and involved 100 purposively selected respondents. The data was collected through questionnaires then processed using crosstab analysis method and chi-square test. The results of this study are: 1) Characteristics of Middle Eastern tourists visiting Badung Regency are dominated by women, aged between 25 – 44 years, private employees, married, nationality of Saudi Arabia, Turkey and Egypt, purpose of visit for vacation, information about Bali from internet, mostly traveled by tour packages, length of stay between 4 - 6 days, and mostly it’s their first time visit to Bali. 2) Preferences as follows prefer for natural attractions, stay in Kuta/Legian area, prefer to use a car rental, reserved resort as their accommodation through booking services, dining at restaurants, a watersport as entertainment activities, online media as information services, tourism consulting services are Bali tourism research, do not use tourist flights, and do massages when traveling to Bali. The characteristics of Middle Eastern tourists that correlate with the preference of selection of tourist products in Badung Regency is; Age correlates with tourism consulting services. Jobs correlate with tourist transport services. Nationality correlates with tourism transportation services, travel services, accommodation provision, tourism consulting services, travel services, tirta tours, and spas. Resources correlate with tourist transportation services, and the provision of accommodation. Travel organizing correlates with tourist transportation services, travel services, food and beverage services, and travel services. Travel periods correlate with tourist attractions, and tourism consulting services. Periodic travel correlates with travel services.
2
Kalna-Dubinyuk, Tetyana. "Application of information and consulting technologiesin the tourism business." Problems of Innovation and Investment Development, no. 20 (November 2019): 81–89. http://dx.doi.org/10.33813/2224-1213.20.2019.8.
Анотація:
The subject of the research is information and consulting technologies withinteractive consulting in rural tourism. The purpose of this article is to reveal therole of the interactive consulting systems in rural tourism business developmentas wellcreation of tourist information and consulting centers. Methodology of carrying out the work-system-structural and comparative analyzes (to form an algorithm of interactive consulting system for rural tourism); monograph (whenstudying problems of functioning of rural tourism); modeling and forecasting (inthe process of building an interactive consulting system for rural tourism). Resultsof the work-creation of tourist is suggested information and consulting centerswith interactive rural tourism consulting systems based on the optimal combinationof computer hardware, computer networks, software, operating systems and databases that have the mission of accumulating, storing and transmitting large amountsof data in electronic form and provide a variety of tourist information (from advertising to routes and placement), consultations (from the selection of vacations,the creation of rural houses, categorization to using of alternative energy sources,etc.), organization of training on exercise of active tourism and tourist guidingothers. Conclusions-Establishment of a network of tourist information and counseling centers, providing the necessary recommendations for prompt customersatisfaction, will ensure sustainable rural development and the well-being of theunited territorial communities.
3
Krupenna, Inga, and Marina Kokhan. "CONSUMER BEHAVIOR IN TOURISM: FEATURES OF THE MODEL AND METHODS OF STUDY." Proceedings of Scientific Works of Cherkasy State Technological University Series Economic Sciences, no. 66 (December 12, 2022): 69–78. http://dx.doi.org/10.24025/2306-4420.66.2022.268565.
Анотація:
The article examines the features of the model and methods of studying consumer behavior in tourism. The relevance of the chosen topic of the article is determined by the dynamics of changes in the consumer behavior of tourists, radical changes in their preferences and decision-making criteria under various external influences, primarily the COVID-19 pandemic and military operations. It is noted that the behavior of consumers of services in the market of the hospitality and tourism industry has its own characteristics related to the immateriality of tourist services, the delayed period and remoteness of the place of consumption, inflated expectations of tourists, reflection and evaluation of the tourist's own experience.
A five-level model of consumer-tourist behavior has been adapted for the field of tourism and it is concluded that the greater is the gap between the expected and actual properties of the tourist product, the more acute is the consumer's dissatisfaction, which may affect the consumer's further behavior, his/her tourist motives, and re-appeal.
The methods of research of consumer behavior in tourism are considered, the attention is focused on the survey method and focus groups, which are actively used in tourism practice. The results of the latest research on consumer behavior according to the own methods of global consulting agencies, travel aggregators, expert communities, professional organizations, travel portals, which should be taken into account by the players of the travel market, are described.
In general, the understanding of the stages, a tourist goes through in the process of buying a tour, gives the travel company the opportunity to fully satisfy his/her needs, establish long-term interaction and increase loyalty. And the understanding of the role of various participants in the process of purchasing and the factors that influence purchasing behavior when buying a tourist product enables the travel company to develop an effective program to support the demand for tourist services.
It is concluded that in order to increase the level of satisfaction of tourists, it is necessary to address the following factors: safety, emotions, hospitality of residents, ecology, tourist infrastructure, quality of service, logistics, availability and completeness of tourist information, convenience of planning and booking a trip, prices. It is also important to pay attention to the motives of tourists for traveling and to take into account the emergence of a new solvent young generation of consumers who have their own consumer preferences.
4
Maulana, Addin. "Pemetaan Prospek Pasar Wisatawan Nusantara di Indonesia." Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia 13, no. 1 (September 29, 2019): 1–15. http://dx.doi.org/10.47608/jki.v13i12019.1-15.
Анотація:
Utilizing the Tourism Potential Market Matrix (PPP) which is a modification of the Boston Consulting Group (BCG) Matrix, this study resulted in a mapping of the prospects of the domestic tourist market in Indonesia. From this study, it was identified the market potential that besides on the ability of a provinces to produce the number of trips for domestic tourists, and also has the potential of the prospect of spending while traveling. There are 5 Provinces which are included in the most potential market quadrant in the development of domestic tourist because they have a high average income, and the high on travel propensity, namely: Bangka Belitung Islands, DKI Jakarta, Riau Islands, North Sulawesi and DI Yogyakarta. These provinces can be optimized by other provinces to be developed as a tourism market, so that they are expected to bring quality tourists.
5
Satya, Mutia Tri, Yuyus Yudistria, Muhamad Asdar, and Abdul Razak Munir. "ANALYSIS OF MARKETING TOURISM FACTORS IN BANDUNG CITY’S LEADING TOURISM OBJECTS." Review of Behavioral Aspect in Organizations and Society 1, no. 2 (October 12, 2019): 109–20. http://dx.doi.org/10.32770/rbaos.vol1109-120.
Анотація:
Based on measurements made by Frontier Consulting Group and Tempo Media Group, the tourism index of Bandung City is one of the highest in Indonesia, reaching 95.30 or higher than Denpasar City with Tourism Index 87.65 and City of Yogyakarta with Tourism Index 85.68.
Bandung has many excellent tourist objects that have their attraction. Bandung, as a creative city, always tries to create a different tourism concept. It is done as a marketing tourism strategy to increase the number of tourists who come to visit the city of Bandung. This research examines how much these factors influence marketing tourism, and which factors are the most dominant in affecting marketing tourism. Based on the result of the six tourism marketing factors, namely economic factors, social factors, cultural factors, tourist attraction factors, perceptions of information technology, and environmental perception factors, which were previously formed by 31 manifest variables. The dominant new factor found in representing the factors of tourism marketing, namely the environmental attractiveness factor.
6
Li, Jing, and Bin Cao. "Study on Tourism Consumer Behavior and Countermeasures Based on Big Data." Computational Intelligence and Neuroscience 2022 (July 19, 2022): 1–12. http://dx.doi.org/10.1155/2022/6120511.
Анотація:
In our study, through consulting, summarizing, and analyzing a large number of related literature studies on tourism consumer behavior, tourism big data, text data analysis, and so on, a framework of research ideas on tourism consumption was constructed. The train browser, NLPIR, and other software packages are used to crawl, preprocess, and mine the travel sample data, and the word frequency analysis, co-occurrence analysis, content analysis, sentiment analysis, network analysis, and other methods are used to analyze the characteristics and decision-making behavior of tourists. Based on the results of behavioral analysis, we proposed tourism development strategies from three aspects: reforming and promoting tourism marketing strategies, improving tourism product and service quality, and improving tourism destination management methods. The results show that (1) for the tourist characteristics, taking into account the factors of climate and geographical location, the domestic market is divided into four grades of markets, and different marketing strategies are adopted according to different market characteristics; (2) for the tourism decision-making behavior, a “push-pull resistance” tourism decision-making model was established through word frequency analysis, co-occurrence analysis, and content analysis; (3) for the tourism consumption preferences, through network analysis of scenic spots, it is found that there are three tourist routes preferred by tourists; and (4) for the tourism perception evaluation behavior, based on the “cognitive-emotional” model, this study describes the tourism image from the two dimensions of the cognitive image and emotional image. Generally speaking, tourists show a positive perception state. The research on tourism consumer behavior based on UGC (user-generated content) data can help scenic spots and other tourism companies to understand the characteristics and rules of tourists’ behavior, understand the consumption preferences of different tourism groups, develop diversified tourism products, improve the quality of tourism services, and further cater to market segments. This research provides a new idea for tourist attractions and tourism management departments to monitor tourist behavior through big data analysis.
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Benaissa, Fateh Toufik, Hafsi lahcen Hadj, Salim Dehimi, and Ahmed Allal. "Desert tourism between the need for development and response to demand The case of the city of Béni Abbés - Algeria." Technium Social Sciences Journal 38 (December 10, 2022): 903–17. http://dx.doi.org/10.47577/tssj.v38i1.8358.
Анотація:
Desert tourism is a tool for economic and social development, which makes it unique, especially if it is based on effective foundations and ingredients that contribute to the national and local economy. However, promoting tourism in desert countries and regions requires policies and strategies that work hard to build infrastructure (airports, roads, railways, hotels, and provide services of all kinds), provide security, and hire experts in tourism consulting. The tourist region of the southwest of Algeria in general witnessed a significant increase in the number of international visitors and tourists during the colonial era and after independence. The city of Béni-Abbés in particular, as well as the entire province of Bechar, is famous for being great tourist destinations. However, due to the particular neglect of desert tourism in this region, the number of arrivals has decreased significantly, especially in recent periods, which has affected the general situation of tourism and attractive beavers. In order to revitalize desert tourism and address the problems that have been highlighted, immediate action is needed.
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Vintilă, Marian-Andrei, and Florentina-Cristina Merciu. "The Potential Effect of Video Games on Tourism in Romania. Case Study: Resident Evil Village." International conference KNOWLEDGE-BASED ORGANIZATION 30, no. 2 (June 1, 2024): 1–6. http://dx.doi.org/10.2478/kbo-2024-0058.
Анотація:
Abstract Tourism induced by video games represents a new form of tourism that is emerging as an opportunity for economic development. Due to its particular characteristics, the tourism induced by video games stands out as an attractive form and related to a special category of tourists, namely those who are part of the gaming industry. The purpose of the study is focused on the identification and analysis of Romania’s tourist attractiveness elements, within the Resident Evil Village game based on a comparison between the frames presented in the game and frames from reality. At the same time, the development of the study also included the analysis of the evolution of tourism induced by video games by consulting the specialized literature. The main results of the study were highlighted by the identification of multiple elements and locations related to Transylvania within the video game, thus shaping an innovative touristic image of the historical province through the video game. Also, the potential effect of presenting these elements of cultural identity can stimulate tourist motivation.
9
Somrak, Witsathit, and Rathirat Khaewmesuan. "Tourism Consumption Trends Changing and Tourism Promotion After the Outbreak of Covid-19." ASEAN Journal on Hospitality and Tourism 20, no. 3 (December 30, 2022): 1–13. http://dx.doi.org/10.5614/ajht.2022.20.3.01.
Анотація:
The COVID-19 outbreak has caused an unprecedented health crisis, had a significant economic impact on many worldwide sectors and transformed the tourism sector to unprecedented levels. Also, create new challenges and new development paths. The main findings show that online information sources gained weight over consulting friends and relatives. Except for specialised and advisory services, a significant advance in digitisation is expected, where online platforms will displace physical travel agencies. Additionally, technologies such as applications, e-payment, online check-in/out, and artificial intelligence (AI) may play an increasingly important role in the long term. Each trip is a self-organised “traveller” who fewer purchases a journey from the tour service provider “tourist”. Natural-based tourism, such as slow tourism, eco-tourism and adventure tourism, becomes the primary tourism forms. Marketing and promotional communications in safety, flexibility and hospitality that emphasise the understanding ofpersonal risk and epidemic prevention stimulate the interest of tourists’ “tourists’ motivation”
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Daries, Natalia, Eduard Cristobal-Fransi, Berta Ferrer-Rosell, and Estela Marine-Roig. "Behaviour of culinary tourists: A segmentation study of diners at top-level restaurants." Intangible Capital 14, no. 2 (April 5, 2018): 332. http://dx.doi.org/10.3926/ic.1090.
Анотація:
Aim: The main aim of this research is to characterize the tourists visiting top-level restaurants to ascertain the profile of this type of customer, their behaviour and their influence on the destinations where they are located.Design/methodology: During the months of July to December 2016, a survey was conducted on a sample of 187 tourists who had visited Michelin-starred restaurants in order to highlight the most valued aspects during the process of choosing, consulting and booking the top-level restaurant service.Contributions and results: The results reveal the existence of two segments whose behaviour is different, where the individuals of the first consider the culinary experience as the main reason for their tourist visit to the destination. In contrast, the second segment considers that their visit to the destination is the main reason for their tourism. Moreover, the diners from both segments display different behaviour in terms of their post-purchase, recommendation and intention to return behaviour and the perception of the status with which their visit to the restaurant provides them.Limitations: The main limitation of this study is the fact that only the responses of tourists who have visited top-level restaurants in Spain have been studied.Practical implications: The results of this study may help both the managers of restaurants of a certain level and the public authorities responsible for tourism to make decisions, since these types of restaurants are becoming tourist resources of the first order. Social implications: Knowledge of the diner could facilitate the optimal management of the restaurant and help orient it as a tourist resource. In certain areas such a resource can become a pole of tourist attraction and contribute towards territorial balance thanks to the positive externalities it generates in the territory where such establishments are located.Added value: The present research focuses on the study of the behaviour of the culinary tourist in an increasingly popular type of tourism with high added value. Culinary tourism is also enormously important in the economy of the destination and for territorial development. Therefore, this work may be of interest both for public authorities and the managers of this type of restaurant, and to create synergies between the two. This work comes to fill a gap in the literature of segmentation in the restoration, since there are few research that focus on segmentation according to consumer's motivations and perceptions, and none focus on its relationship to tourism at the destination.
11
Tolstoukhova, Ilona, Sergey Astafiev, Denis Voronov, and Evgeny Stepanov. "Integrated Development of the Territory of the Tourist Center of the City of Kyakhta: A Development Approach." Bulletin of Baikal State University 32, no. 3 (November 8, 2022): 527–42. http://dx.doi.org/10.17150/2500-2759.2022.32(3).527-542.
Анотація:
The relevance of the topic of integrated development of tourist territories is due to the fact that the term «integrated development of territories» approved in the urban planning code takes into account the need for the construction of residential real estate, social and other infrastructure, when developing urban areas providing comfortable living for residents on the territory, and it does not consider the needs of the tourists. The integrated development of tourist territories considers the need to create a comfortable consumer environment including display facilities for tourists and collective accommodation facilities. It also suggests developing a service model, an event calendar for foreign and Russian tourists, etc. The aim of the study is to develop and substantiate a financial model for the integrated development of tourist areas and socio-economic effects the implementation of state support for regional programs for the design of the tourist code of the city center «Kyakhta — the city of the great trade routes». The article discusses the methodology for substantiating the socio-economic effects as a result of the implementation of the project of the tourist code of the city center of Kyakhta. This project participates in the competition of the subjects of the Russian Federation for the implementation of state support for regional programs for the design of the tourist code of the city center, the operator of which is the Federal Agency for Tourism (Hereinafter — the Competition). In interdisciplinary team of the Project involved experts from the Irkutsk region and the Republic of Buryatia, representatives of the Administration of the municipality «City of Kyakhta», representatives of the Ministry of Tourism of the Republic of Buryatia, active representatives of urban communities, and business corps. At the same time, the team of «ideologists» of the Project were experts from the consulting company «Novatsia», teachers and undergraduates of the Department of Construction Economics and Real Estate Management of Baikal State University who developed the project. Its main goal is to make Kyakhta one of the leading centers of the «Great Tea Road» from China to Europe, and to develop its domestic and cross-border tourism. The result of the study was the construction of a financial model that showed that funding of 215 million will allow to create more than 80 new jobs; design 8 new user experience scenarios, and 32 new routes; double the flow of tourists and the time spent in the city center; build 13 new commercial facilities; increase the number of hotels, and prove the effectiveness of public and private investments.
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Buditiawan, Kristian. "Strategi Pemasaran Pariwisata Pantai Plengkung Kabupaten Banyuwangi Menggunakan 3P+4A (Price, Place, Promotion, Attraction, Accessibility, Amenity, Ancillary)." Jurnal Kebijakan Pembangunan 16, no. 2 (October 25, 2021): 207–20. http://dx.doi.org/10.47441/jkp.v16i2.201.
Анотація:
Plengkung Beach is one of the beaches in the Diamond Triangle line in Banyuwangi Regency. Plengkung Beach is dubbed “The Seven Giant Waves Wonder” by tourists. However, the potential development of Plengkung Beach has not been optimal because there are several problems such as the lack of media of promotions, limited modes of transportation, and visitor activities that tend to environmental pollutions. This study aims to formulate a marketing strategy for Plengkung Beach tourism based on the marketing aspects of 3P+4A (price, place, promotion, attraction, accessibility, amenity, and ancillary. This research is a descriptive qualitative study. The data were collected by survey and interviews with local government who were in charge of regional planning and tourism development as well as tourists who were selected randomly. The analysis method uses the Boston Consulting Group (BCG) matrix. The results of the BCG matrix analysis place Plengkung Beach in the Question Mark quadrant, that where tourism marketing (on the supply side) is well-executed, but not so with the tourist perceptions. Tourism marketing plans for improving visitors of Plengkung Beach were repairing the road, adding tourist attractions, providing tourism supporting facilities and infrastructure such as hotels and restaurants, and reducing transportation rental costs.
Abstrak
Pantai Plengkung adalah salah satu destinasi pariwisata di Kabupaten Banyuwangi yang termasuk dalam Triangle Diamond (Segitiga Berlian). Daya tarik utama Pantai Plengkung adalah ombaknya yang termasuk dalam The Seven Giant Wave Wonder karena bagus untuk olahraga selancar. Meski demikian, pengembangan potensi Pantai Plengkung belum maksimal karena terdapat beberapa permasalahan seperti minimnya media dan sarana promosi, keterbatasan moda transportasi, dan aktivitas pengunjung yang cenderung merusak alam. Penelitian ini bertujuan untuk merumuskan strategi pemasaran pariwisata Pantai Plengkung berdasarkan aspek-aspek pemasaran jasa pariwisata 3P+4A. Penelitian ini merupakan penelitian kualitatif deskriptif Data dikumpulkan melalui survei dan wawancara kepada instansi pemerintah terkait perencanaan pembangunan dan sektor pariwisata, dan wisatawan Pantai Plekung yang dipilih secara acak. Metode analisis menggunakan matrik Boston Consulting Group (BCG). Hasil analisis matrik BCG menempatkan Pantai Plengkung pada kuadran Tanda Tanya, artinya pemasaran pariwisata (sisi penawaran) sudah bagus dan menyeluruh tetapi belum sesuai dengan persepsi wisatawan. Upaya meningkatkan kunjungan wisatawan dengan menerapkan strategi pemasaran pariwisata di Pantai Plengkung, yaitu dengan cara memperbaiki aksesibilitas jalan, penambahan daya tarik wisata, dan penyediaan sarana dan prasarana penunjang pariwisata seperti hotel dan restoran serta pengurangan biaya sewa kendaraan melalui sistem subsidi.
13
Kuchai, O. V. "Theoretical aspects og the implementation of models of innovative development of Ukrainian tourist enterprises." Вісник Київського національного лінгвістичного університету. Серія Історія, економіка, філософія, no. 29 (April 26, 2024): 144–54. http://dx.doi.org/10.32589/2412-9321.29.2024.301909.
Анотація:
The purpose of the article is to generalize, systematize, and analyze the leading theoretical approaches to the formation and implementation of innovative models at tourist enterprises, as well as to determine the features of the process of forming the innovation management strategy of a tourist enterprise. The methodological basis of the proposed article is a systematic approach using general scientific and special economic methods of cognition, for example: comparative analysis during research on the need to apply innovative marketing at tourist enterprises. Scientific novely. The current state and directions of innovative development of enterprises in the field of tourism were studied, the main directions of innovative development of enterprises in the field of tourism and recreation were determined. An innovative type of development of tourist enterprises is proposed through the formation of a generalmodel of innovative development, which will make it possible to conduct further research on the example of specific tourist enterprises and offer recommendations for its implementation. Conclusions. Social aspects were analyzed and organizational forms of innovative directions of development of tourist enterprises were identified, which cannot be implemented without ensuring the effective functioning of the relevant organizational forms, including state authorities and local self-government; scientific and educational institutions; local communities and other communities; tourist enterprises and organizations; institutions in the field of service, transport and other networks; technical service institutions, consulting organizations; destinations; mass media, etc. Mechanisms of implementation of administrative and management and informational directions of innovative development of tourism and recreation are considered in detail. It was determined that the main directions of innovation are related to ensuring higher efficiency of management processes, increasing consumer loyalty, brand formation, etc. At the same time, technological innovations come to the fore, which is associated with the rapid development of information and communication technologies and their wide application in this field.
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Rybalchenko, Nina, Stanislav Bilohur, Roman Oleksenko, Valentyna Voronkova, and Iryna Verkhovod. "Clasterization tendences of Ukraine's tourism sphere and way out of the COVID-19 pandemic crisis." Revista de la Universidad del Zulia 12, no. 34 (September 2, 2021): 60–75. http://dx.doi.org/10.46925//rdluz.34.05.
Анотація:
The article considers the clustering trends in ukraine's tourism sector, aimed at a further rise of the tourism industry, overcoming its negative effects of the COVID-19 pandemic and achieving sustainable development. The need to create tourism clusters and other topics on the organization of tourism with state executive authorities as well as professional tourism associations on attracting investment and providing institutional and consulting assistance to small tourism enterprises is being investigated. The foreign experience was analyzed, as well as the distribution of tourist groups in Ukraine by tourist types in the period 2019-2020. Method: analysis and synthesis, systematization of materials, historical and logical, comparative, systemic and structural, which allowed to study the trends in the tourism industry. Conclusions. The grouping of the sphere of tourism in Ukraine must be developed under the close attention of the government, state and local authorities, public figures, civil society, companies, because it requires not only the containment of the pandemic, but also the development of forms of tourism competitiveness, investment in this industry, the provision of jobs for workers dismissed during the pandemic, the use of the most advanced innovative technologies for the development of creative tourism industries, which will help to get the industry out of the crisis.
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et al., Rogach. "Public-private partnership as a factor in the formation of the tourist potential of Russian territories." International Journal of ADVANCED AND APPLIED SCIENCES 8, no. 10 (October 2021): 51–58. http://dx.doi.org/10.21833/ijaas.2021.10.007.
Анотація:
Public-private partnership is one of the most significant factors in the development of tourist attractiveness of Russian territories, a mechanism for improving the quality and differentiation of tourist services. The authors aim to determine the possibilities and limitations of using the mechanism of public-private partnership in the process of forming the tourist potential of Russian territories. The study used a set of general theoretical research methods: classification, systematization, etc. The key research methods are the analysis of documents on the research problem, as well as a focus group study, where the heads of Russian municipalities acted like experts. Barriers to the development of public-private partnership practices in tourism are the following: gaps in the legal framework, the complexity of project approval procedures, the lack of effective support for these practices in the media, problems of the investment climate, the orientation of PPP projects to large businesses with an insufficient number of successful commercial players in the tourism market. The results of the study show that the favorable investment climate of the municipality is the dominant factor in the development of public-private partnerships in the field of tourism. A comprehensive approach to the development of public-private partnership projects include the following measures: the formation of institutional conditions, information and consulting support for entrepreneurs, the removal of organizational barriers, the introduction of various types of benefits and preferences for business representatives.
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Bencheva, Nelly, and Nikola Manevsky. "DIGITAL TRANSFORMATION OF THE TOURIST INDUSTRY." Knowledge International Journal 34, no. 1 (October 4, 2019): 165–68. http://dx.doi.org/10.35120/kij34010165b.
Анотація:
Bulgaria has huge potential to develop the tourism sector, which already accounts for about 13% of our gross domestic product and has been raised by the government in the national priority as a structure-defining one. In Bulgaria, 335 thousand are employed in tourism and related economic activities, which is almost 11% of all employed in 2017 - more than the international indicators. Over the last three years, the trend of record growth in the whole history of Bulgarian tourism has been steadily established. According to NSI data for the first seven months of 2018, nearly 5.3 million foreign tourists choose Bulgaria as a tourist destination, or almost 7% more than in the same period of 2017. Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation . It transcends traditional roles like sales, marketing, and customer service. Instead, digital transformation begins and ends with how you think about, and engage with, customers. As we move from paper to spreadsheets to smart applications for managing our business, we have the chance to reimagine how we do business — how we engage our customers — with digital technology on our side.The prevailing view is that successful digital transformation depends on changes in strategy, leadership and organizational culture, as well as on the peculiarities of the production and services that companies offer.The purpose of the report is to clarify the nature of digital transformation and the prerequisites for its implementation in the tourism industry, to study the national policy regarding digital transformation in tourism, to analyze the practical steps in this direction and to outline trends in the development of the tourism industry. To achieve this, the authors review publications of researchers and consulting companies on the nature of digital transformation, as well as justify its need for implementation in the travel industry. A number of documents, strategies, reports of the Ministry of Tourism have been studied, as well as materials from conferences, seminars, round tables, discussions and other forums on the transformation of the tourism industry.In the report, we tried to clarify the key concept of digital transformation, to identify the prerequisites for it in the tourism sector, as well as, based on our own research, to discover some real first steps at national level. The change begins in this period, it takes organizational culture, competence, strategy, leadership, partnership and hard work at all levels to achieve a real digital transformation of the tourism industry.
17
Zhan, Li, and Kai Ning. "Minority Tourist Information Service and Sustainable Development of Tourism under the Background of Smart City." Mobile Information Systems 2021 (November 19, 2021): 1–14. http://dx.doi.org/10.1155/2021/6547186.
Анотація:
The continuous and in-depth development of smart technology has brought new development opportunities and challenges to the development of the tourism industry. This research mainly discusses the design of ethnic minority tourism information services and sustainable tourism development in the context of smart cities. The smart tourism public service application system must meet the three major requirements of different service objects. One is a smart service system aimed at satisfying tourists’ travel information services. The second is to meet the needs of tourism companies for online marketing and e-commerce on the platform. The third is to provide a platform for the government to master travel information and supervise the travel market to realize e-government management. Therefore, the smart tourism application system includes three aspects: service, market, and management. The smart tourism service module is a module that the platform provides tourists with “eating, accommodation, transportation, travel, shopping, and entertainment” tourism information inquiry and consulting services and also uses modern information technology to provide navigation, tour guide, and shopping guide services in tourism. The smart tourism marketing module is the corporate product display, image promotion, and platform sales services provided by the platform for tourism companies. The smart tourism management module provides tourism management departments with services for managing various types of tourism information on the platform, platform security operations, and emergency response systems. As an ethnic minority region, the total tourism revenue of M city in 2020 will reach 75.68 billion yuan, a year-on-year increase of 21.33%. This research will highlight the unique charm of ethnic minorities and help drive the economic development of one party.
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Aryani, Rosalia Nita, Ni Made Rustini, and Taman Sari. "Analisis Posisi Bersaing dan Strategi Bauran Pemasaran untuk Meningkatkan Jumlah Kunjungan Pada Handara Golf and Resort di Bedugul Bali." WACANA EKONOMI (Jurnal Ekonomi, Bisnis dan Akuntansi) 19, no. 2 (September 23, 2020): 91–97. http://dx.doi.org/10.22225/we.19.2.2318.91-97.
Анотація:
This research to determine the competitive position based on the Boston Consulting Group matrix, to find out internal variables including strengths and weaknesses as well as external variables including opportunities and threats and to find out relevant marketing mix strategies to increase the number of visits. The study was conducted at Handara Golf and Resort in Bedugul Bali. Data analysis techniques used are the Boston Consulting Group matrix analysis and SWOT analysis. The analysis shows that using BCG matrix analysis, the company is in the position of dogs with a growth rate of 7.09% and an analysis of market share of 0.17. Using a SWOT analysis shows that the most dominant external opportunity variable with the acquisition of 3.80 results. Where the opportunity indicator is an increase in the number of tourists, growth in online sales, buyers want more images in electronic commerce or e-commerce when buying a product, most of the time on mobile devices is used, social media plays a major role in the distribution of most of the time used on mobile devices, technological advances over the use of social media, per capita income growing in Indonesia, located in the Pacific Ring of Fire, new regulations from Bank Indonesia. While the threat indicator is providing alternative tourist attractions throughout Indonesia to tourists other than in Bali and losing followers in the social media, it can be concluded that companies need to implement a turn-around strategy because external opportunities are more oriented to supporting the company's Handara Golf and Resort Bali.
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Трухачев, Александр, and Aleksandr Trukhachev. "Instruments of attraction rural population to tourism activity." Services in Russia and abroad 9, no. 5 (March 16, 2015): 173–84. http://dx.doi.org/10.12737/17799.
Анотація:
Overcoming stereotypes of traditional employment is one of the biggest challenges in regions with a stable structure of the labor market. This primarily concerns rural areas, where agricultural activities are the main sources of labor places, but at the same time they have a pronounced seasonality and experience the negative impact of the outflow of labor. As foreign experience shows, development of rural tourism as a kind of non-agricultural activity is one of the factors saving, retention and attraction of labor resources in rural areas. However, the development of this factor often requires the implementation of targeted efforts of local and regional tourism bodies. The article is focused on the offering the system of instruments of attraction the rural population to the tourist industry. Development of instruments of involving the rural population in tourist activities is carried out in order to realize the functions of rural tourism as a factor of sustainable development of rural areas. Work with the population is an important aspect of the development of rural tourism. Owners of households have to make sure in the prospects of development of tourism activities in rural areas, and in their ability to create and manage the attractive tourism product; they also have to gain access to the necessary technologies. In this regard, we consider it expedient to offer number of instruments aimed at creating an effective system of involving the rural population in tourism activities. Increasing the involvement of the rural population in tourism activities will significantly expand the range of services, will contribute to solving the most important social issues in the areas of small towns and rural settlements and other municipal entities in the region. This article describes instruments of attracting the rural population to occupations in tourism activity, which includes measures for information and education in the field of rural tourism. Based on the authorial research of the needs of subjects of rural tourism in the methodological support the exemplary program of information and consulting arrangements is proposed.
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Tianda, Noval, Firman Nugroho, and Lamun Bathara. "Coastal Community Participation in the Development of Tourism Village in Bokor Village, Rangsang Barat District, Meranti Islands Regency, Riau Province." Jurnal Perikanan dan Kelautan 27, no. 3 (October 4, 2022): 313. http://dx.doi.org/10.31258/jpk.27.3.313-318.
Анотація:
Community participation in the development of tourist villages is an obligation by remembering that marine potential is shared property and most importantly with participation, the community will be more aware of its marine potential and must continue to protect it in order to provide life for the community. This study aims to describe and determine community involvement in the development of tourist villages, using qualitative description with data sources obtained from the words and actions of informants, the rest is additional data such as documents with purposive techniques. The data obtained were collected through observation, interviews, in-depth, and documentation. Data analysis was carried out using qualitative methods through three stages, namely the data reduction stage, data presentation, and drawing conclusions. The results of the study indicate that there is community participation in the form of thoughts, energy, and money or property carried out by the community in the development of tourist villages, as well as the level of community participation carried out such as providing information, consulting, joint decision making, acting together, and providing support. So from this study, it can be concluded that the participation of coastal communities in the development of tourist villages in Bokor Village, Rangsang Barat District, Meranti Islands Regency, Riau Province is an activity carried out by the community through community participation in the form of thoughts, energy, money or property in deliberation and mutual cooperation to improve the quality of the village as an effort to develop a tourist village
21
Vukčević, Jelena, and Dejan Antić. "Cultural institutions as carriers of the development of national identity and cultural tourism." Zbornik radova Filozofskog fakulteta u Pristini 51, no. 1 (2021): 237–61. http://dx.doi.org/10.5937/zrffp51-30058.
Анотація:
The aim of this research is to find a place of the cultural and historical heritage of a certain region in the territory of the Republic of Serbia in the citizens' conscience mental mapping and to detremine the tourist potential of that heritage. The research was conducted in a multidisciplinary way, through consulting legal acts, relevant literature of recent date and through field research through a survey (398 respondents). The territory of the Raška and Rasina administrative districts was chosen for the research for two reasons: it is the territory that represents the core of the Serbian medieval Nemanjić's and Lazarević' state. Also, it is a territory through which the route of the new highway, the Morava Corridor, will pass in the near future, and further research will be able to follow the economic and tourist development of this particular area after its construction. At the end of the paper, the heritage of Raška and Rasina administrative territory is defined and cultural institutions are emphasized as its bearers. Cultural institutions are regarded, not only as bearers of cultural development of local communities, but also as institutions that are main carriers and guardians of national identity and cultural tourism that can contribute to defining and the preservation of that national identity as well as the economic development and branding of a particular region. By processing the survey data and insight into the legal and strategic regulations of the Republic of Serbia, it was concluded that it is necessary, both at the national and local level, to work on the adoption and implementation of necessary, but lacking, strategies, acts, strengthening culture, cultural institutions and related cultural tourism, and in order to define the national identity of the Sernbian citizens through mapping key identity points. Such a national program can be implemented through cultural institutions, ie protection institutions (in the first place museums), which have been proven to continue to enjoy the trust of citizens. In addition, in today's time of instant culture, Instagram and Facebook history lessons, unverified data and mythologizing of certain historical figures and events, there is a need to strengthen cultural institutions that critically interpret history, culture and heritage, in ways that are adapted to the modern citizen of Serbia. Such institutions do not have as a target audience only organized school groups of children who are brought to local museums by their teachers, their target audience can and must be absolutely every citizen, and that means modernization of outdated permanent exhibitions, ie formation of new ones because there are cases of museum institutions which do not have permanent exhibitions. In that sense, considering the ways in which it is possible to bring the desired audience to museums and other cultural institutions, close cooperation of the museum professionals with local tourist administrations is needed, which are certainly interested in increasing the number of tourists and visitors, and for that, tourist attractions are necessary. In this paper, we have shown, through a survey of nearly 400 respondents, that among the citizens of Serbia there is a great interest in culture, history and heritage which have the potential of tourist attractions. In that sense, for the needs of the research, one administrative - geographical unit of the territory of Raska and Rasina administrative districts has been singled out, through which the route of the Moravian Corridor will pass in the near future. In order to place this territory on the Serbian and European market as a unique tourist destination, it is necessary to bind all existing cultural institutions, local and regional tourist administrations and tourist organizations as well as other interested stakeholders (caterers, hotels, private accommodation, small craftsmen…). One of the ways to connect all participants, ie stakeholders, in a certain territory is through the formation of a Destination Management Organization that would coordinate their work and serve as a link between the Ministries operating at the national level and local city and municipal authorities.
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Korzh, Nataliia, and Natalya Onyshchuk. "INTEGRATED BUSINESS STRATEGY OF THE ORGANIZATION FOR THE DESTINATION MANAGEMENT ORGANISATIONS (DMO)." Scientific Notes of Ostroh Academy National University, "Economics" Series 1, no. 26(54) (September 29, 2022): 30–36. http://dx.doi.org/10.25264/2311-5149-2022-26(54)-30-36.
Анотація:
Destination Management Organizations play a leading role in managing the network of destinations and establishing and maintaining cooperation between stakeholders. It has been proven that destination management organizations (DMOs) need to perform both managerial and marketing functions. The criteria of their productivity are organizational efficiency and effectiveness. The article solves the problem of measuring productivity (effective use of organizational resources by the management) of DMO and optimization of the main processes in order to ensure the creation of added value in the entire value chain in tourism. Strategic management tools were used in combination with Lean Six Sigma method tools. This made it possible to build a value-oriented model of DMO process optimization, which will provide support for decision-making regarding the structure of the tourism chain, coordinate the movement of goods and the provision of services, as well as the exchange of information between organization members and stakeholders. According to the authors, this can be achieved through the integration of activities: promotion and marketing, understanding consumer requirements, access to technology and the implementation of innovative practices, training and professional development, quality consulting for clients, and the implementation of a modern management concept – lean management in DMO will contribute to increasing the number tourists and growth of added value at all. The presented methodology for building the strategic boundaries of DMO development, using Lean Six Sigma methods, will contribute to the optimal development of tourist destinations, presenting a complete current picture of processes and interdependencies between them within the framework of one management organization. This can be the basis for the development of an interactive decision support structure that is used to optimize activities and operations in DMO.
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Calvignac, Cédric, and Jan Smolinski. "How can the use of a mobile application change the course of a sightseeing tour? A question of pace, gaze and information processing." Tourist Studies 20, no. 1 (November 11, 2019): 49–74. http://dx.doi.org/10.1177/1468797619885955.
Анотація:
When we use a smartphone as we move about, we see our surroundings in a different way, adopting new practices to combine physical exploration of place with digital navigation on the Web. This article seeks to identify how consulting digital information as we go along modifies our behaviour. Specifically, we will focus on the use of a mobile application dedicated to the presentation of a tourist site. Our exploratory study is based on a comparison of two groups of visitors: the first group was provided with a printed tourist guide, and the second had the same guide plus a smartphone with a tourist guide application. For the purposes of comparison, the visitors were followed step by step (their movements were tracked by GPS) and click by click (the application recorded the user’s browsing history). At the end of the tour, participants were also invited to comment on their experience, in semi-structured interviews. The results of the study suggest that the use of a smartphone while sightseeing modifies significantly our walking pace, the number of halts and slowdowns we make, and also the type of circuit we follow. Using the smartphone leads visitors to follow more carefully the itinerary proposed and, as a result, to explore the world with greater application
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Toubes, Diego R., Noelia Araújo Vila, and Jose A. Fraiz Brea. "Changes in Consumption Patterns and Tourist Promotion after the COVID-19 Pandemic." Journal of Theoretical and Applied Electronic Commerce Research 16, no. 5 (April 15, 2021): 1332–52. http://dx.doi.org/10.3390/jtaer16050075.
Анотація:
The COVID-19 pandemic has entailed an unprecedented health crisis with significant economic impacts in many sectors worldwide. The tourism sector has been one of the most affected, with significant impacts on the number of cancelled reservations, a decrease in international travel and changes in consumption behaviour. This study aims to analyse the main changes in promotion and marketing in the tourism sector in Spain after the pandemic. To this end, a qualitative analysis was carried out via questionnaire-based interviews with 65 experts in the areas of marketing, consumer behaviour and tourism. The main findings show that online information sources gained weight over consulting friends and relatives, and a great advance in digitization is expected, where physical travel agencies will be displaced by online platforms, except for specialized and advisory services. Additionally, technologies such as virtual reality (VR) or artificial intelligence (AI) may play an increasingly important role in the medium term.
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MEFTAH, Saida, Ouahiba BOUCHAMA, and Houria BOUZID. "THE POSSIBILITY OF EXPLOITING THE TOURISM POTENTIALS IN BISKRA PROVINCE (SOUTH-EASTERN ALGERIA)." GeoJournal of Tourism and Geosites 42, no. 2 supplement (June 30, 2022): 718–26. http://dx.doi.org/10.30892/gtg.422spl10-881.
Анотація:
Saharan tourism in Algeria is promising and can give a boost to the country’s tourism and the economic sector. The aim of this study is to measure the tourist appeal of Biskra through its natural and cultural assets. We will try to identify its potential and constraints in order to promote local tourism while taking into account the specificities of our territory. This study will focus on the Biskra province, which is one of the Saharan Algerian cities. It is located in the loop of oases, connecting the north and the south of the country. It is famous for its palm trees, dates (Deglet Nour) and its traditional architecture. Within the framework of spatial planning and tourism development our research theme will focus on the enhancement of local assets in order to promote the tourism sector so that it is equitable and sustainable while respecting moral and cultural integrity of the region. To do so, we opted for a theoretical and analytical approach by consulting a set of bibliographic references, interviewing local officials and conducting field visits. Driven by SWOT analysis (Strengths – Weaknesses – Opportunities – Threats), which is a diagnostic and decision support tool. The results show that our study area is rich in natural and cultural potential. Nevertheless, the development of tourism is lagging behind and it is therefore necessary to seek the tourism model adapted to the specificities of the region and the capacities to be developed to achieve the objectives defined by the SDAT 2030 (Master Plan for Tourism Development).
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STAVSKA, Yulia. "THE GREEN TOURISM AS A DIRECTION OF DEVELOPMENT OF RURAL AREAS." "EСONOMY. FINANСES. MANAGEMENT: Topical issues of science and practical activity", no. 1 (41) (January 2019): 83–95. http://dx.doi.org/10.37128/2411-4413-2019-1-7.
Анотація:
Ukraine, choosing its strategic course of integration into the European Union, took the time to accelerate the reform of various spheres of socio-political and economic life of the country, in particular, the sphere of tourism services, transforming it into the standards of the European Union. The world-wide experience of progressive management gives tourism the first place among other sectors of the economy in terms of exports of goods and services. In conditions of development of the Ukrainian state, tourism becomes an effective means of forming a market mechanism of management, the receipt of significant funds to the state budget, one of the forms of rational use of free time, conducting meaningful leisure, studying the history of the native land, attracting the general population to the knowledge of the historical and cultural heritage. Current experience and scientific research show that accelerated development of rural green tourism can play the role of a catalyst for structural adjustment of the economy, provide demographic stability and solve urgent socio-economic problems in rural areas. It is important for Ukraine to overcome the gap in this area and realize the existing rich tourism potential through an elaborate policy of state regulation, including at the regional level. One of the reasons for the rapid development of rural green tourism in Europe is the crisis in the agricultural sector. Today, the process of productivity and automation of agriculture leads to jobs reduction. In fact, in many rural regions of Europe, agriculture has ceased to be the most important form of land use and the most important activity of the rural community. The rural green tourism is closely linked with other types of tourism, primarily with recreational, cultural, specialized tourism types – relief, gastronomy, ethno-tourism, etc. All this allows rural tourism to be included in combined tours, increasing the demand for a traditional tourist product. The rural green tourism in Ukraine is a holiday of the inhabitants of the city in the countryside in guest rooms created by a village family on the basis of its own residential house and private plot. As entrepreneurial activity, rural green tourism develops rather heterogeneously in different regions of Ukraine. Systematization of motivational interests of the rural green tourism activation in the regions of Ukraine showed that the dominant motives for diversification of activities in agricultural sector in the current conditions of rural areas development are: increase of incomes of rural population and increase of employment level, the possibility of diversification of income sources of peasants, significant investments and additional training, opportunities for self-realization of rural inhabitants. Priority directions of development of green tourism in these regions in the near future should be: reception and accommodation of tourists; rental of tourist equipment; production and sale of tourist goods of folk crafts; provision of tourist services (bicycle, gastronomy, agrotourism, cultural and historical tourism, organization of recreational recreation, mountain and ecological tourism); organization of tasting and culinary excursions; active development of the hotel business, camping (construction of agricultural cottages, fishing houses, farmhouses, horse farms); organization of historical and ethnographic events; distribution of religious tours; providing a complex of widely distributed services (fishing, hunting, picking berries and mushrooms, medicinal plants, etc.); development and popularization of water sports (kiting, windsurfing). The research of the current conditions for the development of green tourism in the regions of Ukraine allowed to outline the area of the key problems that hinder the active expansion of this type of activity: - disorderly legislation on key aspects of tourism business regulation in rural areas; lack of a law regulating this type of activity; - low level of development of the infrastructure of the market of green tourism services and social infrastructure of the village; - outdated stereotypes of rural residents, which hinder the active development of the newest types of tourism industry, the pronounced unsystematic and irregular nature of services; - absence of state programs supporting development of green tourism and limited amount of their financial, consulting and information-marketing support; - low level of informatization and popularization of green tourism in the regions of Ukraine among the population of European countries; - lack of political stability and social tension in society, deterioration of the world image of Ukraine. Thus, Ukraine has a rather powerful potential for the development of green tourism as an alternative type of agribusiness in the regions of Ukraine. In the context of modern economic conditions, solving key problems of development of green tourism forms the fundamental framework for addressing the most important socio-economic issues of rural areas: overcoming unemployment, promoting employment, raising incomes and quality of life for rural inhabitants.
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Ghandour, Ahmad, Aliya Kintonova, Natalya Demidchik, and Elena Sverdlikova. "Solving Tourism Management Challenges by Means of Mobile Augmented Reality Applications." International Journal of Web-Based Learning and Teaching Technologies 16, no. 6 (November 2021): 1–16. http://dx.doi.org/10.4018/ijwltt.293280.
Анотація:
The purpose of the present article was to examine the use of mobile augmented reality technologies in the process of planning and organizing tourist activities. The analysis of the attitude of TUI Showroom’s clients and managers of Russian travel agencies to the application of immersive technologies in travel consulting unveiled several possibilities for the practical use of mobile augmented reality applications in the travel business. The study concludes with the opinion that stimulation of the client's interest in the historical and cultural context of the tour by providing additional argumentation and high-quality information on the marketing proposal in a new, unusual manner forms the cultural, epistemic, and educational values of augmented reality, necessary in sales, personnel training and interaction with business partners.
28
Widanti, Ni Putu Tirka. "Rencana Umum Energi Daerah dalam Perspektif Implementasi Filosofi Tri Hita Karana dan Visi Pemerintah Provinsi Bali." Jurnal Kajian Bali (Journal of Bali Studies) 11, no. 1 (April 2, 2021): 219. http://dx.doi.org/10.24843/jkb.2021.v11.i01.p13.
Анотація:
This study aimed at reviewing and providing perspective concerning how the Balinese local genius of Tri Hita Karana and the vision of Bali could be implemented in the Regional Energy General Plan (RUED) of Bali Province. This study used the descriptive qualitative method with causal inference concluding technique. The data were collected from the process of drafting, consulting, discussing, and stipulating Regional Regulation No. 9 of 2020 concerning RUED of Bali Province 2020-2050. The finding showed that there is a significant and strong relationship of the implementation of Tri Hita Karana and Bali Vision on the RUED of Bali Province to maintain the balance and harmony among the humans, nature, and Balinese culture as the primary tourist destination in Indonesia which highly depending on the attractiveness of its culture and natural environment. There are new things in terms of its management strategy as the evaluation result of some pilot projects in implementing new and renewable energy in Bali Province.
29
Rădulescu, V. M., G. M. T. Rădulescu, Sanda Naș, A. T. Rădulescu, M. Bondrea, and Corina M. Rădulescu. "Synthetic Analysis of Geoinformatics Technologies for Preservation of Cultural Heritage, Methodological Approach." Journal of Applied Engineering Sciences 11, no. 1 (May 1, 2021): 33–40. http://dx.doi.org/10.2478/jaes-2021-0005.
Анотація:
Abstract Currently in Transylvania there are over 600 castles, considered monuments belonging to the world or national heritage. Some of them have disappeared, some are in an advanced degradation, the vast majority being in different stages of degradation, but recoverable, through very expensive investments. The first condition for them to start a program of recovery and put them again in the tourist and cultural circuit is to know exactly the state in which they are, to evaluate the costs. The development of geomatics technologies now allows for the high fidelity assessment of this aspect. These included Global Navigation Satellite System (GNSS) - Total Stations + Levels precision, terrestrial and aerial photogrammetry, laser scanners with fixed stations, for each presenting technical data and products analyzed sequentially and corroborated-complementary. The purpose of the entire action was to establish a Workflow as dedicated as possible to the requests of the specialists involved in such projects, architects, builders, restorers, historians, cultural people, etc. The paper can highlight a model of good practices in this field, the researches continuing, by consulting the beneficiaries of products from the range offered through these activities.
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Kamol Sharifovich, Yuldashev. "Ways to Improve Information and Consulting Services in the Field of Tourism." International Journal of Business, Technology and Organizational Behavior (IJBTOB) 1, no. 2 (April 6, 2021): 98–104. http://dx.doi.org/10.52218/ijbtob.v1i2.15.
Анотація:
This article analyzes the scientific basis for the development of information and consulting services, explores the role of consulting services in tourism, as well as offers to open a unitary enterprise, the introduction of Internet consulting services and improve training to implement it in the tourism business of Uzbekistan. In the hotel business, as in any other, the main thing is profitability. The purpose of consulting is to provide comprehensive information to the customer (hotelier) for making a decision, to suggest options and describe the risks that are lacking in the hotel business in Uzbekistan. A consultant is primarily a partner, an independent expert (Arsenev Aleksey.2015). Consulting solves the issues of management, economic, financial, investment activities of organizations, strategic planning, optimization of the general functioning of the company, business management, and research and forecasting of sales markets, price movements, etc. Our problem in tourism is that hotel business owners have no idea how to properly set up a hotel management system, which in most cases will lead to hotel bankruptcy.
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Perkumienė, Dalia, Edita Abalikštienė, and Rasa Merkienė. "The relationship between consultants and clients in a tourism sector." Nowoczesne Systemy Zarządzania 12, no. 2 (June 30, 2017): 179–88. http://dx.doi.org/10.37055/nsz/129436.
Анотація:
Relationship between clients and consultants reveals and develops during the process of communication, for then not only do people interact, but also get to know each other. Methods of consulting should be based on information and applied in a mare precise and understandable manner. Clients and consultants should discuss and argue when trying to protect their opinion, as well as to develop tolerance to the weaknesses of others. Em-pirical survey showed that clients consider the factors which, in their opinion, directly determine the efficiency of consulting to be mare important. Consultants, similarly to clients claim that the factors of various capacities and competence are also relevant. However, factors related to the methodology of consulting are considered to be of the same importance. When assessing the influence of interpersonal factors to client and consultant relationship, both the consultants and clients indicated the importance and ability to manage conflicts as one of the important aspects of ethical conduct during a consultation. However, clients considered the factor of communi-cation skills to be of a higher importance. They wished the consultant had tried to look from their angle and even eager for an emotional contact.
32
Konovalova, Galina M., Galina D. Bryukhanova, Elena K. Vorobey, Evgenia V. Vidishcheva, Alexander N. Volkov, and Andrey S. Kopyrin. "Development of Science and Practical Activities at Pillar University." Higher Education in Russia 27, no. 11 (December 21, 2018): 129–35. http://dx.doi.org/10.31992/0869-3617-2018-27-11-129-135.
Анотація:
The article presents the mechanisms, regional effects and the model of refocusing scientific and practical activities of Sochi State University from fragmentary research in certain areas of applied science (in the past) to complex interdisciplinary projects. These projects are being implemented since the university was granted a status of a pillar university in Krasnodar territory and aimed at ensuring sustainable development of Sochi and the region as a whole. As a result of the implementation of the flagship strategic project “Expert-Analytical Center ‘Agency of Modern Technologiesfor SustainableTourism’”, an interdisciplinary expert-analytical,scientific, consulting, and information-communication environment has been formed at Sochi State University in order to increase the efficiency of cooperation between government, business, local consumers and tourist services, as well asto overcome the barriersto the socio-economic development ofthe region and to the natural balance between the generations.The aim isto develop and putinto practice the measurable quantities of forecasting processes in the system “nature – economy – society – man” for the subsequentspreading of acquired experience to other territories.The implementation ofthe project stimulated the growth of university credibility with the regional representatives of the innovation community and allowed to increase the number of industrial partners, the amount of R & D funded from extrabudgetary sources to 82%, including 43% of small and medium businesses.
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Grabowski, Wojciech, and Edward Stawasz. "Business consulting, knowledge absorptive capacity, and innovativeness: A triangular model for micro and small enterprises in Poland." Journal of Entrepreneurship, Management and Innovation 19, no. 1 (2023): 7–40. http://dx.doi.org/10.7341/20231911.
Анотація:
PURPOSE: This paper proposes a triangular relationship between business consulting, knowledge absorptive capacity, and innovativeness. The role of knowledge absorptive capacity in stimulating the impact of business consulting on innovativeness is studied. METHODOLOGY: An empirical study is conducted using the CATI method, and it is based on data concerning 382 Polish micro and small enterprises. Qualitative variables reflecting using business consulting, knowledge absorptive capacity and innovativeness are defined. The multivariate discrete choice model taking into account relationships among these constructs, is proposed and its parameters are estimated. FINDINGS: The results of the empirical research indicate that business consulting in Poland and similar countries may help firms implement innovative solutions. Knowledge absorptive capacity stimulates innovativeness and has a positive impact on the relationship between using business consulting and improvement in innovativeness. Though the frequency of using business consulting is an important factor in improving innovativeness, cooperation between a consultant and a manager matters more. IMPLICATIONS: Results of the empirical research indicate that cooperation between a consultant and a manager may help reduce differences of opinion and internal conflicts. A higher propensity to cooperate may significantly improve the functioning of an enterprise. Business consulting has an indirect and direct effect on innovativeness. It has a positive impact on knowledge absorptive capacity, while better knowledge stimulates innovativeness. ORIGINALITY AND VALUE: An original triangular model of the relationship between business consulting, knowledge absorptive capacity, and innovativeness is proposed. Advanced econometric methods are used in order to find complex relationships between using business consulting, knowledge absorptive capacity, and improvement in innovativeness. Moreover, results of the estimation of the parameters of the econometric model provide interesting recommendations for policies supporting the development of business consulting in the Polish economy.
34
Aprilia, Sonia, Clarisa Alfa Lionora, and Syifa Freza Aprilistyan. "Formulating Strategy Through Boston Consulting Group Matrix In The Tourism Industry." Barista : Jurnal Kajian Bahasa dan Pariwisata 10, no. 02 (December 30, 2023): 147–58. http://dx.doi.org/10.34013/barista.v10i02.1255.
Анотація:
The existence of the Covid-19 virus impacts daily activities carried out by humans, not only killing the human body but also economic growth throughout the region. One of the sectors affected by the Covid-19 pandemic is tourism, for example, in the Magelang City area, precisely in Kyai Langgeng Park. Kyai Langgeng Park has experienced a decline since the arrival of the Covid-19 virus, and it has impacted the surrounding economy and company income. This paper aims to determine market share and industry growth that needs to be developed through the BCG matrix analysis tool. This research uses quantitative methods from the results of BCG matrix analysis. It takes secondary data from the number of tourists according to tourism objects in Magelang City in 2016-2020, which are sourced from the Youth, Sports, and Tourism Office of Magelang City. The results of this study indicate that Kyai Langgeng Park is in the cash cow quadrant due to sales growth of -71.26% and a relative market share of 0.534. The results of this study are expected to help Taman Kyai Langgeng develop and improve its business strategy to survive in the era of increasingly fierce industrial competition.
35
Martínez-López, Salvadora, María José Martínez-Sánchez, and Carmen Pérez-Sirvent. "Do Old Mining Areas Represent an Environmental Problem and Health Risk? A Critical Discussion through a Particular Case." Minerals 11, no. 6 (May 31, 2021): 594. http://dx.doi.org/10.3390/min11060594.
Анотація:
A bibliographic review was carried out to establish the state of knowledge of a mining area with several centuries of exploitation and currently abandoned. The selected case study, the Sierra Minera de Cartagena-La Union (Spain), has a long history of mining activity, ending in 1990. The area is rich in metallic sulphide (lead, zinc and iron), with underground mines and quarries. The zone is very close to important populations and affects protected sites of special ecological value. It is also adjacent to areas dedicated to agriculture and important centres of tourist interest. It is a territory that meets the requirements to be classified as a critical area, as it is in a state of unstable physical and geochemical equilibrium, giving rise to possible risks to human health and ecosystems. A literature review was carried out according to the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) methodology criteria, consulting a large number of related publications. The results obtained using the Source-Pathway-Receptor model make it possible to identify the main impacts caused by the contamination sources, the main routes of contamination, as well as the transfer to the biota and the influence on adjacent agricultural soils. In this study, lead, cadmium, zinc, arsenic, copper and manganese were considered as potential toxic elements (PTEs), and data were obtained on concentrations in soil, water and air as well as in fauna and flora. Finally, once the receptors and the associated risks to the ecosystem and human health were identified, a conceptual model of the contamination was drawn up to consider a management proposal to tackle the problems associated with this area, which would also be applicable to critical mining zones.
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Feighery, William G. "Consulting ethics." Annals of Tourism Research 38, no. 3 (July 2011): 1031–50. http://dx.doi.org/10.1016/j.annals.2011.01.016.
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Vasylchenko, O., and O. Baeva. "GREEN TOURISM CONSULTING ACTIVITIES: A MICROECONOMIC ASPECT." Scientific papers OF DMYTRO MOTORNYI TAVRIA STATE AGROTECHNOLOGICAL UNIVERSITY (ECONOMIC SCIENCES) 42 (2020): 12–17. http://dx.doi.org/10.31388/2519-884x-2020-42-12-17.
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Dulal, Lok Nath. "Ghintang Ghisi Dance of Bhaktapur: A Cultural Tourism Product." Nepal Journal of Multidisciplinary Research 6, no. 3 (November 3, 2023): 100–114. http://dx.doi.org/10.3126/njmr.v6i3.59521.
Анотація:
Bhaktapur is a world-renowned cultural tourism destination of Nepal that offers to tourists wonderful experience and encounter with tangible and intangible cultural heritage. Due to the high classes wonderful and alluring heritage every year large numbers of tourists have been paying their visit. From the cultural tourism perspective colorful jatras, heart-breathing music and dances are also recognized as the renowned sources of attraction. Bhaktapur has already established its fame as a destination of cultural capital that annually celebrates different festivals with performing music and dances on the special auspicious occasion. Rest of them, Ghintang Ghisi dance is also a renowned and an indigenous cultural identity and practice as well as an important tourism product of the destination. It is danced with holding sticks on the occasion of the Gaijatra festival in the month of Bhadra. Although this dance is still unexposed and explored as a significant cultural tourism product in the field of academia it is identified as its research gaps. It is needed to conduct research to recognize this dance as a prominent tourism product. Therefore, to address the research problems and gaps this paper has been prepared. It is based on primary and secondary data whereas qualitative approach, descriptive, analytical and exploratory research designs have been applied in this study. The required data and information have been collected during the field conducted in 2019 and 2022 by consulting with two key informants.
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Paidi, Rohayati, Mohd Najmuddin Suki, Md Nasrudin Md Akhir, Geetha Govindasamy, and Siti Fatimah Abdul Halim. "Challenges and Opportunities in the Inbound Tourism of Japan After Disaster and Pandemic." International Journal of East Asian Studies 10, no. 1 (March 31, 2021): 99–119. http://dx.doi.org/10.22452/ijeas.vol10no1.7.
Анотація:
According to the data published by JTB Tourism Research & Consulting Co., for the period beginning 1990 until 2019, the growth rate of inbound tourism in Japan has shown a steady increase which resulted in an average of 11.5% every year. This encouraging development was the result of the full-fledged ‘‘Inbound Tourism Initiative’’ campaign launched in 2003, which originally aimed at attracting 10 million foreign tourists to Japan in 2010. However, it is undeniable that there were so many challenges Japan had to overcome alongside that process due to problems that arise out of things beyond control such as natural disasters and epidemics. This article discusses in detail the volatile situation plaguing the inbound tourism industry in Japan. Analyzing from one single perspective that is why people would or would not travel to Japan, this paper seeks to observe how Japan managed to realize the inbound tourism rebound after disasters and epidemics. By employing secondary data analysis, this effort aims to present data about the determinants and factors influencing inbound tourism to Japan from as many countries as possible. This work will then examine in depth the challenges and opportunities that Japan might need to deal with in addressing the impact of COVID-19 on inbound tourism by taking Malaysia as a case study.
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Lubowiecki-Vikuk, Adrian, and Justyna Kurkowiak. "MEDICAL TOURISM POTENTIAL OF CENTRAL AND EASTERN EUROPE: ATTEMPT AT CLASSIFICATION." CBU International Conference Proceedings 5 (September 22, 2017): 286–93. http://dx.doi.org/10.12955/cbup.v5.940.
Анотація:
Medical tourism potential of CEE is currently not clearly identified due to the lack of data concerning the number of medical tourists in respective countries. The aim of the present study is to shed light on potential research topics in the field of medical tourism. A detailed analysis of scientific and consulting literature was used to identify the elements of medical tourism potential. The agglomerative clustering algorithm forms distinct groups of countries that are similar with regard to that potential. Creating the statistical synthetic measures allows one to construct the ranking of countries with respect to their potential regarding medical tourism. Four distinct groups of countries emerge from the cluster analysis. It was found that the countries from the European Union (EU), which are characterized by higher economic indicators, create similar clusters and take the highest positions in the ranking. Surprisingly, the price level is not the top criterion determining the position within the classification. The obtained results fill the gap in the field of medical tourism in CEE and have implications for further research related to medical tourism. This classification could be a useful tool for the various stakeholders interested in the development potential of medical tourism in this part of Europe
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Rašan, Dora, and Lovro Rašan. "Application of DENTALQUAL model in measuring the satisfaction of domestic dental tourists during COVID-19 pandemic." Journal of applied health sciences 8, no. 1 (February 3, 2022): 57–65. http://dx.doi.org/10.24141/1/8/1/6.
Анотація:
Introduction: With the expansive development of dental tourism in Croatia, there has sprung a need for research into the quality of dental services and satisfaction of tourists with the purpose of improvement and advancement of existing services. Aim and Methods: The aim of this paper was to research and analyse the perception of dental tourists on the quality of dental services and to analyse their overall satisfaction. The measuring instrument used in this study was a modified DENTALQUAL model. Results: Looking at the results of the empiric research, it has been determined that respondents have high expectations about quality of dental services (4.65). When it comes to the perceived quality of services, total average grade of the respondent’s perception of the given dental service was 4.50, which shows the presence of the negative SERVQUAL gap (-0.15). Respondents find cleanliness and tidiness of the interior and instruments the most important (4.97), and they are mostly unsatisfied with the dentist’s attitude towards consulting patients on the ways of preventing other diseases (-0.52). Respondents asses the overall satisfaction with the given service with a high 4.47. Conclusion: Research of quality and satisfaction of tourists with given dental service is of essential importance for the development of dental tourism in Croatia and therefore the analysis of SERVQUAL gap has proved to be an effective research model.
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Costa, Lady Dayana de Oliveira, and Paula Cristina Pereira Rodrigues Chaves. "BUSINESS TOURISM CONSULTING: a study of SEBRAE -AM." Applied Tourism 4, no. 3 (December 10, 2019): 01. http://dx.doi.org/10.14210/at.v4n3.p01-19.
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Khanal, Bishnu Prasad. "Impact of the COVID-19 in Tourism Industry in Nepal and Policy Recommendation." Journal of Tourism & Adventure 3, no. 1 (September 21, 2020): 76–91. http://dx.doi.org/10.3126/jota.v3i1.31357.
Анотація:
For the first time in history, almost all the domestic and international tourism destinations have restrictions for travel worldwide because of corona virus pandemic. Corona virus disease calls the COVID-19 pandemic is an ongoing problem in more than 210 countries in the world. The purpose of this study is to find the tourism impact of COVID-19 in Nepal and purpose recommendations for the preparation of evidence based policy and strategies for further development of the tourism industry in Nepal. Secondary data used in this study were obtained from the ministry of tourism in Nepal and other various web sources and primary data were collected from the online survey and collected 52 samples. They are involved in the hospitality, education & consulting, travel & tours, adventure & expedition, trekking agencies, and government officials from national tourism originations. The study highlights that the tourism contribution in Nepal’s GDP (Gross Domestic Product) as a significant sector that has a linkage with other sectors. Also, the Nepalese tourism industry is dependent on international factors and the Nepal tourism industry highly relies on foreign tourists and cancellation of the mountain climbing permits for the year 2020, affects the income of foreign currency as building the capacity of stakeholders and public-private partnership initiatives to promote and work together to develop and manage in future tourism fields. well as the local economy, the loss of thousands of jobs in the tourism sector and others sectors. Overall analyses suggest that building the capacity of stakeholders and public-private partnership initiatives to promote and work together to develop and manage in future tourism fields.
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Mura, Ladislav, and Patrik Kajzar. "Small Businesses in Cultural Tourism in a Central European Country." Journal of Tourism and Services 10, no. 19 (October 15, 2019): 40–54. http://dx.doi.org/10.29036/jots.v10i19.110.
Анотація:
The aim of this article is to test the hypotheses whether the selected cultural and historical monuments and cultural events are an inspiration for tourists to visit. Our main objective is to determine whether a statistical relationship can be detected between the number of selected monuments and cultural events in Czech Republic and the number of its visitors. All analyzed data on this cultural destination was obtained from the statistics of NIPOS (The National Information and Consulting Centre for Culture between 2008 – 2017). Historical monuments that charge admission fees were statistically analyzed. SPSS will be used to calculate the correlation coefficient. Based on the results of H1 verification, there is no statistically significant difference between the number of monuments accessible to visitors for a fee and the average number of visitors per single historical monument. According to H2 verification, there is no statistically significant difference between the number of cultural events in historical monuments and the number. of visitors attending these cultural events. Cultural monuments and cultural events are one of the alternative motivations to attract tourists to the cities. If there is no improvement in tourism infrastructure, it will be very difficult to attract visitors.
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Amosov, A. S., and M. K. Ashinova. "Measures to support Russian tourism in the conditions of the Covid-19 coronavirus pandemic." New Technologies 17, no. 5 (December 21, 2021): 65–72. http://dx.doi.org/10.47370/2072-0920-2021-17-5-65-72.
Анотація:
The tourism industry, including the hospitality industry, which were the first to suffer from the new coronavirus pandemic, found themselves in an unprecedented situation: complete cessation of some businesses due to border closures and self-isolation. For some countries tourism makes up one of the largest shares of GDP and is a key industry, for others, tourism and activities associated with international travel significantly accelerate the pace of economic development. Industry actors need to understand what incentive tools are available now and in the aftermath of the pandemic in order to develop a systematic approach to managing the effects of the pandemic. The purpose of the article is to study and structure incentive measures for the tourism industry in the context of the COVID-19 pandemic. The following methods of scientific knowledge has been used: abstraction, analysis, induction, synthesis. The article substantiates the relevance of the study. Some indicators of the functioning of domestic tourism during a pandemic are considered in comparison with previous periods, in particular, price indices for various types of paid services to the population, the development of collective accommodation facilities in Russia. At the same time, there is a decline in all indicators during the pandemic, which is due to forced quarantine restrictions and the closure of borders in most countries of the world. The most popular measures of state support proposed by the government for the tourism sector are the following: support in obtaining financing, tax incentives, subsidizing operating expenses, subsidies for SMEs (minimum wages), deferral of non-tax payments, consulting and educational support, deferrals and incentives for rent payments, provision of grants and subsidies on a competition, etc. The proposed measures to support tourism in the current environment are new personnel training, assistance in developing a strategy, business development, attracting tourists, assistance in the transition to online, facilitation of activities (tax, financial, regulatory exemptions).
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FRANKE, THOMAS. "ENHANCING AN ONLINE REGIONAL TOURISM CONSULTING SYSTEM WITH EXTENDED PERSONALIZED SERVICES." Information Technology & Tourism 5, no. 3 (January 1, 2003): 135–50. http://dx.doi.org/10.3727/109830503108751090.
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Chernyava, G. "Under the guidance innovational development of rural tourism in Ukraine." Visnyk of the Lviv University. Series Geography 1, no. 43 (October 19, 2013): 303–8. http://dx.doi.org/10.30970/vgg.2013.43.1612.
Анотація:
Informatively is the consultative providing of innovative development of enterprises of rural green tourism in Ukraine In the article the selection of methods organization of activity is conducted after the giving of services of informacionno- of the consultative providing (agrokonsaltingovaya activity); development of methods and laying out on groups informatively - consultative providing; selection of failings and advantages of methods informatively - consultative providing for the enterprises of rural green tourism. Key words: informatively is the consultative providing, consulting, teaching, rural farmsteads, rural green tourism.
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Gryshova, I. Yu, T. S. Shabatura, and O. V. Nikoliuk. "State regulation of ecotourism in the context of European experience." Scientific Papers of the Legislation Institute of the Verkhovna Rada of Ukraine, no. 1 (February 14, 2020): 126–36. http://dx.doi.org/10.32886/instzak.2020.01.13.
Анотація:
The article is devoted to the research of the European experience in the development of ecotourism and the features of its support and regulation by the state; analysis of the development of the tourism sphere, in particular ecotourism in the leading countries of Europe; consideration of models of state regulation of tourism in European countries; the analysis of the modern development of ecotourism in Ukraine is given, in accordance with which identified the main reasons for the low activating its ecotourism development; the regulatory framework for the development of the domestic tourism sphere has been investigated; proposed the introduction of the necessary state tools for managing and regulating the development of tourism business in the relevant areas.
The purpose of the article is to study the European experience in the development of ecotourism and the development of proposals for its use at the level of public administration and regulation of the development of ecotourism.
The scientific novelty is to justify the necessity to introduce a number of state instruments for managing and regulating the development of tourism business in the relevant areas in order to ensure the economic growth of domestic ecotourism, as the main platform for socio-economic reconstruction of rural areas.
Conclusions. The use of European experience in the development of the tourism business in Ukraine will contribute to the development and implementation of various areas of management and coordination of domestic ecotourism, the strategic goal of which should be the creation of a competitive tourism product that can satisfy the needs of external and internal tourists. For Ukraine, the third management model is acceptable in the form of organization of the tourism sphere and the ranges of world tourism. However, ensuring the effectiveness of its development requires at least partial funding for the country's participation in the creation of an appropriate monitoring, accounting, and control over the efficient use of recreational resources; creation of a transparent marketing platform; development of provincial and regional tourism development programs; synchronization of travel agencies with transfer organizations, cultural institutions, farmsteads, agro-formations; creation of appropriate consulting centers; the introduction of a classification systematization of rest places, etc.
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Walsh, K. "Service-delivery strategies: Three approaches to consulting for hospitality." Cornell Hotel and Restaurant Administration Quarterly 43, no. 6 (December 2002): 37–48. http://dx.doi.org/10.1016/s0010-8804(02)80070-2.
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Dockett, Sue, Sarah Main, and Lynda Kelly. "Consulting Young Children: Experiences from a Museum." Visitor Studies 14, no. 1 (April 8, 2011): 13–33. http://dx.doi.org/10.1080/10645578.2011.557626.