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1
Dixon, David. "‘A Transformed Organisation’? The NSW Police Service Since the Royal Commission." Current Issues in Criminal Justice 13, no. 2 (November 2001): 203–18. http://dx.doi.org/10.1080/10345329.2001.12036226.
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Poynting, Scott. "Accounting for Cultural Diversity?: The recent record of the NSW Police Service." Current Issues in Criminal Justice 12, no. 2 (November 2000): 223–26. http://dx.doi.org/10.1080/10345329.2000.12036193.
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Ayieko, Emily Nyanchoka, and Esther Gitonga. "Police Reform Practices and Service Delivery in the Kenya Police Service at Machakos County Police Headquarters, Kenya." International Journal of Business Management, Entrepreneurship and Innovation 2, no. 4 (November 23, 2020): 16–32. http://dx.doi.org/10.35942/jbmed.v2i4.145.
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This study focused on Police Reforms Practices and Service Delivery in the Kenya Police Service at Machakos County Police Headquarters. Police reforms in Kenya as availed from literature indicate that the colonial government in 1950 made attempts on reforming the police force. The appointment of the National Task Force on Police Reforms arose mainly from the post-election violence in 2007-2008 where hundreds of Kenyans lost their lives, thousands of people were displaced and property destroyed. This is because the police officers used excessive force, they were not trained to handle the violence that erupted and they took political sides. In order to address these concerns, the study aimed at examining police reforms practices and service delivery at Machakos county headquarters. Service delivery is a component of business that defines the interaction between providers and clients. Good service delivery provides clients with an increase in value. A well-functioning public sector that delivers quality public services consistent with citizen preferences and that fosters private market-led growth. The specific objectives were to establish the effect of personnel reforms and service delivery, establish the effect of financial reforms on service delivery and to establish the effect of legal reforms and service delivery in the Kenya Police service at Machakos County Police Headquarters Kenya. The significance of the study is as it tackled and documented the effect of police reforms practices and service delivery. It highlights the effect of personnel reforms and service deliver, financial reforms and service delivery and the legal reforms and legal reforms and service deliver. The study was guided by the Resource Based Theory, Servqual theory and the New Public Management Model in analyzing the theoretical background. A descriptive survey research design was used. The study targeted a population of 110 senior police officers in the Kenya Police Service and adopted the census approach to obtain information from every member of the population. Primary data was collected using a semi structured questionnaire, while secondary data was collected through review of literature on police reforms. Pilot study was conducted to validate the questionnaire. Data collected was subjected to quantitative analysis and data was presented using tables, graphs and pie charts inferential statistics was used in the study including correlation and multiple regressions in order to determine the relationship between the independent and dependent variables. Statistical package for social sciences (SPSS) version 22 was used to aid the analysis of the data. The findings revealed that personnel reforms and service deliver, financial reforms and service delivery and legal reforms and service delivery influence service delivery in the Kenya Police Service to a great extent. The findings conclude that personnel reforms have a positive and significant influence on service delivery in the Kenya Police Service at Machakos County Police Headquarters in Kenya. The conclusion on financial reforms and Service delivery, legal reforms and service delivery and financial reforms and service delivery have a positive and significant influence on service delivery in the Kenya Police Service. The findings recommend that the Kenya Police Service at Machakos County Police Headquarters should implement the personnel reforms. The findings also recommend that the police service should give police access to improved salary, savings Sacco and increased allowances. The findings furthermore recommend that legal reforms be instated that will assist in conducting impartial investigations, inspections, audits and monitoring of the National Police Service to enhance professionalism and discipline of the Service.
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Burn, C. "The New South Wales Police Force Customer Service Programme." Policing 4, no. 3 (July 19, 2010): 249–57. http://dx.doi.org/10.1093/police/paq028.
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Einfeld, Stewart, Margaret Tobin, John Beard, Elizabeth Evans, Richard Buss, and Michael Dudley. "Sustaining evidence-based practice for young people who self-harm: a 4-year follow-up." Australian Health Review 27, no. 2 (2004): 94. http://dx.doi.org/10.1071/ah042720094.
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Stewart Einfeld is at the School of Psychiatry, University of New South Wales; the late Margaret Tobin was the Director of Mental Health, South Australia; John Beard is Head of the Northern Rivers University Department of Rural Health, University of Sydney; Elizabeth Evans is a Research Assistant at the School of Psychiatry, University of New South Wales; Richard Buss is the Area Manager, Northern Rivers Area Mental Health Service; Michael Dudley is a child psychiatrist at Prince of Wales Hospital and the School of Psychiatry, University of New South Wales.This report is dedicated to our late co-author Margaret Tobin, to honour her contribution to advancing the quality of mental health services.Objective: In 1998 and 1999, two NSW Area Health Services conducted the Youth At Risk of Deliberate Self Harm (YARDS) project. The YARDS project was designed to implement evidence-based service enhancements for the clinical management of young people with Deliberate Self Harm. This paper examines the extent to which service enhancements implemented during YARDS were maintained 4 years after the conclusion of the project and compares service quality with another NSW Area Health Service that did not participate in the YARDS project.Method: Staff from mental health services and emergency departments completed the Service Activity Scale, a measure developed for the YARDS project to assess the quality of health service response to individuals who present following a suicide attempt.Results: Results indicated that the service improvements made during the YARDS project were maintained 4years after the project ended. Furthermore, a significant difference was found between scores for services that participated in YARDS and services that did not participate in YARDS.Conclusions: These results suggest that projects such as YARDS which support evidence based service nhancements may be useful in improving the management of young people with deliberate self-harm, and that these improvements may be long-lasting.
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Murphy, Peter, Paresh Wankhade, and Katarzyna Lakoma. "The strategic and operational landscape of emergency services in the UK." International Journal of Emergency Services 9, no. 1 (August 26, 2019): 69–88. http://dx.doi.org/10.1108/ijes-12-2018-0062.
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Purpose The organisational and service delivery landscape of the emergency services in the UK has been rapidly changing and is facing further change in the foreseeable future. The purpose of this paper is to examine recent and ongoing organisational changes in the policy development, service delivery and regulatory landscape of the emergency services, in order to capture the overall picture and potential opportunities for improvement or further investigation. Design/methodology/approach This general review utilises the characteristics of the three domains of a national framework, namely, policy development, service delivery and public assurance, and uses these characteristics as lenses to examine the three main blue light emergency services of police, fire and ambulances. Findings What emerges in the organisational landscape and conceptual maps for the police and even more so for the Fire and Rescue Service, is the immaturity of many of the organisations in the policy and the public assurance domains while the service delivery organisations have remained relatively stable. In the relatively neglected ambulance services, we find the NHS’s recent Ambulance Response Programme has considerable potential to improve parts of all three domains. Research limitations/implications The review is limited to the UK and primarily focussed on England. Practical implications The review identifies opportunities for improvement, potential improvement and further research. Originality/value Although the National Audit Office has attempted in the past to provide organisational landscape reviews of individual emergency services, this contemporary comparative review of all three services using a common model is unique. It provides considerable new insights for policy makers, service delivers and regulators.
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Brown, David. "The Royal Commission into the NSW Police Service: Process Corruption and the Limits of Judicial Reflexivity." Current Issues in Criminal Justice 9, no. 3 (March 1998): 228–40. http://dx.doi.org/10.1080/10345329.1998.12036772.
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Donnelly, Daniel, Kenneth B. Scott, and Roy Wilkie. "A National Police Service: Any Day Now?" Police Journal: Theory, Practice and Principles 75, no. 4 (November 2002): 287–300. http://dx.doi.org/10.1177/0032258x0207500402.
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Policing in the UK is moving towards more central control than ever before in its history, at the expense of a strong tripartite system, which seems to exist in name only. The evolving national network in England and Wales has a statutory foundation, while Scotland has adopted a mainly nonstatutory approach to central control, although this should change with new legislation in 2003. The potential for further centralisation in Scotland remains high because of the nation's size and new devolved constitutional position. The key question for all concerned in the UK, and particularly in Scotland, is what system of policing do we wish to have: a national service; a regional system; or the status quo? The answer can be found only after open public debate takes place.
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Cheng, Tony, and Shelley Liu. "Service Cynicism: How Civic Disengagement Develops." Politics & Society 46, no. 1 (January 28, 2018): 101–29. http://dx.doi.org/10.1177/0032329218755749.
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How does civic disengagement develop? This article examines the theory that the dissatisfaction and disengagement citizens develop toward one government agency can extend to an alternative agency. Leveraging police precinct-level data on 311 calls and criminal complaints from 2004 to 2012 in New York City, it investigates whether government responsiveness to municipal issues predicts citizens’ willingness to submit criminal complaints to the police. The study finds that predictors of disengagement with law enforcement extend beyond negative interactions with law enforcement alone. Rather, the time it takes local government officials to fix a 311 request for services, such as filling potholes and abating noise, shapes the likelihood that residents will file misdemeanor criminal complaints. Thus policymakers must account for the policy environment beyond their agency’s domain to alleviate citizens’ dissatisfaction and disengagement with government overall.
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Harvey, Lara A., Nargess Ghassempour, Mark Whybro, and W. Kathy Tannous. "Health impacts and economic costs of residential fires (RESFIRES study): protocol for a population-based cohort study using linked administrative data." BMJ Open 10, no. 9 (September 2020): e037709. http://dx.doi.org/10.1136/bmjopen-2020-037709.
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IntroductionResidential fires remain a significant global public health problem. It is recognised that the reported number of residential fires, fire-related injuries and deaths significantly underestimate the true number. Australian surveys show that around two-thirds of respondents who experience a residential fire are unwilling to call the fire service, and international studies highlight that many individuals who access medical treatment for fire-related injuries do not have an associated fire incident report. The objectives of this study are to quantify the incidence, health impacts, risk factors and economic costs of residential fires in New South Wales (NSW), Australia.Methods and analysisThe RESFIRE cohort will include all persons living at an NSW residential address which experienced a fire over the period 2005–2014. Nine data sources will be linked to provide a comprehensive picture of individual trajectories from fire event to first responder use (fire and ambulance services), emergency department presentations, hospital admissions, burn out-patient clinic use and death. These data will be used to describe the circumstances and characteristics of residential fires, provide a profile of fire-related injuries, examine trends over time, and explore the relationship between fire circumstance, emergency and health services utilisation, and health outcomes. Regression modelling, including multilevel modelling techniques, will be used to explore factors that impact on these relationships. Costing models will be constructed.Ethics and disseminationEthical approval for this study has been obtained from the NSW Population and Health Service Research Ethics Committee and Western Sydney University Human Research Ethics Committee. The study reference group comprises key stakeholders including Fire and Rescue NSW, policy agencies, health service providers and burns clinicians ensuring wide dissemination of results and translation of data to inform practice and identify areas for targeted prevention. Summary reports in formats designed for policy audiences in parallel with scientific papers will be produced.
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Pryor, Julie. "A snapshot of rehabilitation referrals in rural New South Wales." Australian Health Review 34, no. 2 (2010): 204. http://dx.doi.org/10.1071/ah08713.
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The aim of this paper is to describe patterns of referral to inpatient rehabilitation in rural NSW. Archival records of referrals to one rural speciality medical rehabilitation service during 2004 and 2005 were analysed using descriptive statistics displayed using tables and graphs. Seventy-six referrers referred 922 patients for inpatient rehabilitation. Almost two-thirds (63.6%) came from the local acute hospital. Most referrals (80.4%) were considered appropriate for inpatient rehabilitation. Almost three-quarters (72.5%) of the patients referred were admitted. The demand for inpatient rehabilitation is high in rural NSW, suggesting that many healthcare providers view rehabilitation as a valuable service. Furthermore, this study suggests the important contribution that inpatient rehabilitation makes to the utilisation of acute care beds, but does not confirm it. What is known about the topic?Internationally and nationally there is a growing appreciation of the contribution that clinical rehabilitation services make to quality of life for people with a range of conditions, but little is known about referrals patterns to inpatient rehabilitation in rural NSW. What does the paper add?This paper provides the first focussed study of referrals to inpatient rehabilitation in rural NSW. It reports the number of patients referred, the number of referrers, the appropriateness of those referrals and their outcomes. What are the implications for practitioners?Rehabilitation services are important, widely and largely appropriately used; and that further work is needed to assess whether additional services are required to meet this demand.
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Schwester, Richard W. "Examining the merits of municipal police contracting." Journal of Public Procurement 11, no. 1 (March 1, 2011): 95–107. http://dx.doi.org/10.1108/jopp-11-01-2011-b004.
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The touted benefits of inter-governmental contracting are cost savings and simplicity when compared to shared service agreements. Some managers and public officials resist contracting given the assumption that there may be a drop-off in service quality. However, inter-governmental contracting introduces market forces which theoretically would improve performance while keeping costs per unit of output low (Boyne, 1998). This paperexamines municipal police contracting in the State of New Jersey, the purpose of which is to determine if there are statistically significant differences in non-violent crime rates among municipalities that maintain their own police force versus those that contract with neighboring municipalities for police services. Contracting costs are also explored. While summary statistics indicate lower non-violent crime rates among municipalities that maintain their own police force compared to those that contract for police services, multiple regression results indicate that contracting does not predict higher non-violent crime rates at the .05 level. Therefore, contracting for police services should be explored as an alternative municipal policing model.
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Hawkes, J. V. N. (Vince). "Mobilizing and engaging your community to reduce victimization and reinvest police resources." Journal of Community Safety and Well-Being 1, no. 2 (August 8, 2016): 21. http://dx.doi.org/10.35502/jcswb.11.
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The Ontario government released its most recent Ontario Mobilization & Engagement Model for Community Policing (OMEM) in 2010, but many police services in the province are just now starting to move toward implementation. OMEM emphasizes having all community members and human services agencies working with the police to keep neighbourhoods safer, more secure, and healthier. The most appropriate service takes the lead in any community safety and wellbeing initiative. The new model requires considerable cultural change from all participants to be successful. This article outlines the Ontario Provincial Police efforts to implement OMEM and some of its early successes and ongoing challenges.
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McKenzie, Ian K. "Racism and the Police Service — Where to Now?" Police Journal: Theory, Practice and Principles 59, no. 1 (January 1986): 56–67. http://dx.doi.org/10.1177/0032258x8605900109.
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Durbin, Janet, Elizabeth Lin, and Natalia Zaslavska. "Police-Citizen Encounters That Involve Mental Health Concerns: Results of an Ontario Police Services Survey." Canadian Journal of Community Mental Health 29, S5 (January 1, 2010): 53–71. http://dx.doi.org/10.7870/cjcmh-2010-0034.
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The present study surveyed police services in Ontario to learn about changes in volume of contacts with persons with mental illness and use of pre-arrest diversion practices between 2003 and 2007, when significant new funding was provided to community mental health services. Participants included 37 municipal services (54% of services serving 92% of provincial population) and the Ontario Provincial Police. Findings indicated a trend of increasing police encounters with persons with mental illness. Police services had a range of diversion practices in place although actual implementation was lower. Some of these practices were implemented after 2005, coinciding with the entry of the new resources, although other system activities during that period also promoted police-mental health system collaboration and pre-arrest diversion. Police service ability to report data improved over the study period, but common reporting practices are lacking. Continuing work to create a provincial standardized database of police-citizen encounter data would facilitate efforts to better understand when and how diversion practices are implemented and with what results.
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Wakhyuni, Tri, Syakdiah Syakdiah, and Retno Kusumawati. "KUALITAS PELAYANAN PEMBUATAN SURAT IZIN MENGEMUDI (SIM) ONLINE DI POLRES SLEMAN." POPULIKA 8, no. 1 (January 21, 2020): 14–24. http://dx.doi.org/10.37631/populika.v8i1.132.
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The SIM Online service is a program launched by the Indonesian National Police through the National Police Priority Program, namely Promoter. One of them from the program is information technology based services. Sleman Police Resort is one of the Polres being a pilot project in the DIY Regional Police jurisdiction in conducting Online SIM Services which is supported by the SIM Implementation Unit (Satpas). The delivery of public services must meet the service quality requirements in accordance with the objectives of the program. To measure service quality, the authors use service quality indicators, namely reliability (reliability), responsiveness (responsiveness), assurance (assurance), empathy (empathy), and physical evidence (tangible).This study aims to examine and describe the quality of service making Online Driving License (SIM) at the Sleman Police Resort. The research method used is descriptive qualitative. Data collection techniques used were interviews, observation and documentation. Qualitative data analysis techniques are used to analyze the research data.Based on the results of the study, it was obtained that to measure the quality of Online SIM services at the Sleman Police Satpas using 5 (five) dimensions of service quality as follows; First, the Reliabilty dimension, has not been supported by all human resources who have competency certification in managing SIM Online, but there are already Standard Operating Procedures (SOPs) in the SIM Online service. Second, the Responsiveness dimension, the existence of a fast standard time in SIM extension only requires 15 minutes and for a New SIM requires between 75 minutes to 90 minutes according to the type of SIM. In addition to speed, the service is carried out appropriately with the existence of clear costs based on PP No. 60 of 2016. Third, the dimension of Assurance, the knowledge and abilities of Satpas officers in the SIM Online service. Constraints faced in providing online SIM service guarantees are difficult practice exams and many do not pass. Fourth, Empathy dimension, there is full attention and firmness in the presence of queue numbers and arrangements without any favoritism and discrimination in service in SIM Online services. Fifth, Tangible dimension, there is a Satpas building that has not been used optimally because it has only been used for practical tests, internet networks that are often down and offline, and the number of computers and other devices that are not yet proportional to the large number of people in the SIM Online service. While the information media and waiting room are good and complete.From these results it can be concluded that based on 5 (five) dimensions of service quality, in general it has gone well, but there are some things that need to be improved, such as the quality of human resources, optimization of Satpas buildings, addition of internet network bandwidth, addition of computers and review of regulations about practice exams.
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Cheurprakobkit, Sutham, and Sarit Puthpongsiriporn. "Service Culture for the Implementation of Community Policing: A Case Study of the Malaysian Police." International Journal of Police Science & Management 7, no. 4 (December 2005): 286–99. http://dx.doi.org/10.1350/ijps.2005.7.4.286.
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Although a police service function is a key component of community policing, very few studies on service culture have been conducted, especially in the Royal Malaysian Police which has adopted and practised the concept of community policing since 1979. This study surveyed 297 Kuala Lumpur Metropolitan police officers regarding their attitudes toward the concept of service culture in their police force and the impact service culture has on community policing. Overall, the study's results show that Malaysian police support community policing and believe service culture is part of their police organisation. However, only two of the seven cultural values (internal communication and service orientation) were positively and significantly correlated with commitment to practising community policing. The study recommends proper training on community policing (particularly for police administrators and new recruits) and creation of relevant service culture conducive to the implementation of community policing.
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Scassa, Teresa. "Police Service Crime Mapping as Civic Technology." International Journal of E-Planning Research 5, no. 3 (July 2016): 13–26. http://dx.doi.org/10.4018/ijepr.2016070102.
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It is increasingly common for municipal police services in North America to make online crime maps available to the public. This form of civic technology is now so widely used that there is a competitive private sector market for crime mapping platforms. This paper considers the crime maps made available by three Canadian police forces using platforms developed by U.S.-based private sector corporations. The paper considers how these crime maps present particular narratives of crime in the city, evaluates the quality of the mapped data, and explores how laws shape and constrain the use and reuse of crime data. It considers as well the problems that may arise in using off-the-shelf solutions – particularly ones developed in another country. It asks whether this model of crime mapping advances or limits goals of transparency and accountability, and what lessons it offers about the use of private sector civic technologies to serve public sector purposes.
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den Heyer, Garth. "Is the development of policy in New Zealand based on Prevention First?" Public Policy and Administration 33, no. 2 (January 9, 2017): 127–48. http://dx.doi.org/10.1177/0952076716687354.
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The New Zealand Police, in response to the global financial crisis and escalating operating costs, implemented in 2008 the first of a number of change programs to increase its service delivery efficiency and effectiveness. The programs concentrated on reallocating resources from reactive service delivery to more proactive or preventative activities. By 2012, the change in emphasis enabled the police to reduce its organizational costs and achieve a number of government outcomes. It was hypothesized that owing to the success of the New Zealand Police, other New Zealand Government departments have adopted a preventative approach to reduce long-term social costs. By analyzing the strategic documents of three randomly selected, nonjustice sector government agencies, it was found that all three agencies had changed the focus of their service delivery to concentrate on specific prevention outputs with the intention of improving services and decreasing operating costs.
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Yarlagadda, Ramya, Catherine Bailey, Amanda Shantz, Patrick Briône, and Ksenia Zheltoukhova. "Purposeful leadership for the future police service." International Journal of Emergency Services 6, no. 3 (November 13, 2017): 200–208. http://dx.doi.org/10.1108/ijes-05-2017-0032.
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Purpose The purpose of this paper is to examine the prevalence of purposeful and ethical leadership in a UK county police force – referred to by the pseudonym PoliceOrg. The paper also evaluates the extent to which officers feel their values fit with those of the organisation, and the outcomes achieved by purposeful and ethical leaders. Design/methodology/approach A questionnaire survey, interviews and focus groups were conducted at PoliceOrg. The findings are compared with those from a public sector case study and with a representative sample of the UK working population. Findings Purposeful leaders at PoliceOrg have a positive impact on important outcomes for their direct reports and provide a sense of direction and guidance to those who do not feel a strong fit between their values and those of their organisation. Research limitations/implications The study focuses on a new construct (purposeful leadership) that has not previously been explored in the academic literature. Consequently, the findings cannot be directly compared with those of other studies. The survey focused on the views of police sergeants and constables, and only one police force participated as a case study; hence, the generalisability of the findings is limited. Practical implications Police organisations should nurture and sustain workplace environments where leaders can translate their personal moral code and ethical values into their role behaviours to address the policing challenges of the future. Originality/value This study elucidates the concept of purposeful leadership in the context of a police force.
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Murray, Kath, and Colin Atkinson. "This Service Terminates Here? Politics, Practitioner Perspectives, and the Future of Railway Policing in Scotland." Policing: A Journal of Policy and Practice 14, no. 3 (November 8, 2018): 752–65. http://dx.doi.org/10.1093/police/pay074.
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Abstract Following the devolution of railway policing under the Scotland Act 2016, the Railway Policing (Scotland) Act 2017 set in motion a process that, if completed, will see the British Transport Police's Scottish Division integrated into Scotland’s relatively new national police force, Police Scotland. The post-legislative journey has, however, proven far more challenging than supporters of integration envisaged. Drawing upon primary and secondary data, this article investigates the integration process to date and shows how a politicized and poorly managed transition programme left employees disillusioned, and fostered a deep strain of mistrust towards the project. With escalating costs, a lack of practitioner buy-in, the potential loss of experienced officers and staff, longer-term risks to the remaining BTP organization, and no clear evidence of benefits, the article concludes that the Scottish Government should call off full integration and consider an alternative approach towards the devolution of railway policing.
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Charman, Sarah. "Crossing cultural boundaries." International Journal of Emergency Services 4, no. 2 (October 12, 2015): 158–76. http://dx.doi.org/10.1108/ijes-07-2014-0011.
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Purpose – The purpose of this paper is to explore the organisational cultures of two different parts of the emergency service, the police and the ambulance service. Design/methodology/approach – Semi-structured interviews with 45 police officers and ambulance staff sought to understand more about the relationships between these two distinctly different professions who work together closely and regularly in often very difficult situations. Findings – Interviews with police officers and ambulance staff revealed the strong and harmonious working relationship between the two professions and an existence of both shared organisational characteristics and shared cultural characteristics. These cultural characteristics, identified as both explicit and tacit in nature provide the “glue” which not only binds each organisation together but which appears to cement a longer term, tangible link between the police and ambulance services. Originality/value – This paper reveals a new dimension within cultural analyses of occupational groups by considering the shared cultural characteristics of two groups within the emergency services, police officers and ambulance staff. This potential for cultural boundary crossing is explored in detail.
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Loveday, Barry, та Jeyong Jung. "치안 거버넌스의 새로운 구조와 경찰 서비스 제공에 미치는 영향 : 영국을 중심으로". Korean Security Science Review 55 (30 червня 2018): 169–92. http://dx.doi.org/10.36623/kssa.2018.55.8.
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Einfeld, Stewart L., John Beard, Margaret Tobin, Richard Buss, Michael Dudley, Adam R. Clarke, Michelle Knowles, and Blake Hamilton. "Evidence-based practice for young people who self harm: can it be sustained and does it improve outcomes?" Australian Health Review 25, no. 4 (2002): 178. http://dx.doi.org/10.1071/ah020178.
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In 1998-1999, two Area Health Services in NSW conducted a project to implement evidence-based service enhancements for the clinical management of young people who present with Deliberate Self Harm (DSH) behaviour. The present study examined what structures and procedures were required to implement and sustain evidence-based practice in different health care settings for patients with DSH behaviour. Service provision was assessed at three points during the initial project to assess the degree of change that occurred, and 9 months after the completion of the project to allow an assessment of sustainability of the service provision. We examined staff perceptions of the importance of education, management directives, policy and procedure changes, and cultural/ attitudinal changes, in implementing clinical best practice. Results indicated that support from both service management and clinical staff is necessary for successful implementation of service enhancements. High levels of staff education and policy development were also associated with high levels of service performance. The best sustained enhancements were those that were developed by the services themselves.
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Іваниця, А. В. "CONCEPTS AND SIGNS OF CIVIL SERVICE AND SERVICE IN THE NATIONAL POLICE OF UKRAINE." Juridical science, no. 1(103) (February 19, 2020): 132–39. http://dx.doi.org/10.32844/2222-5374-2020-103-1.17.
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The relevance of the article is that in the conditions of constant changes and development of legislation the issue of analysis of new legislation on the conceptual apparatus, features and characteristics of new state institutions, civil service in general and service in the national police in particular is quite relevant. The purpose of the article is to establish the peculiarities of the interpretation of the concept of civil service and service in the police, as well as to present the features of such service. The study analyzes the scientific achievements, which includes the definition of the concepts, features and content of civil service and police service. There is an interpretation of the concept of «service» in the scientific literature and encyclopedic or dictionary publications, it is argued that due to the diversity of the interpretation in the literature there are many examples of interpretation of this definition. The opinions of M. Bilynska, O. Yevmeshkina, I. Surai on the definition of the term «service» and its inherent features are noted, the position on these issues is also highlighted by M. Tsurkan. The article analyzes the concepts of «civil service», proposed by V. Malinovsky, N. Sidorenko, A. Britko, Y. Bytyak, S. Dubenko, Y. Obolensky, M. Inshin, T. Pakhomova, V. Averyanov, L. Stelmashchuk. The erroneous identification of the civil service with the public service is pointed out, as there are so-called political positions that do not belong to the civil service, but are an element of the public service. Emphasis is placed on the features of the civil service (activities to perform the tasks and functions of the state; activities are professional, public, politically neutral and carried out at the expense of the state budget). It is emphasized that the concept of «civil service» is also interpreted in a narrow and broad sense. The study reveals whether police service belongs to the general system of civil service, as well as signs of service in law enforcement (a specific type of human activity, which is implemented in the interests of society; the state determines the boundaries, forms and methods of this activity such a service is a professional activity, etc.). These are laws that define the definition of civil service and police service («On Civil Service» and «On the National Police»).
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Cox, Carol, and Stuart Kirby. "Can higher education reduce the negative consequences of police occupational culture amongst new recruits?" Policing: An International Journal 41, no. 5 (October 1, 2018): 550–62. http://dx.doi.org/10.1108/pijpsm-10-2016-0154.
Повний текст джерелаАнотація:
Purpose There is considerable evidence to illustrate police occupational culture can negatively influence service delivery and organizational reform. To counteract this, and to improve professionalism, the police services of England and Wales will become a graduate profession from 2020, although little empirical evidence exists as to what impact this will have. The purpose of this paper is to examine the implications of a police degree course on its students. Design/methodology/approach Initially, a survey was conducted with 383 university students studying for criminal justice-related undergraduate degrees in a UK university. This indicated Police Foundation degree students (n=84), identified themselves as being different, and behaving differently, to other university students. To explore the reasons for this, four focus groups were conducted with this cohort, during their two-year degree programme. Findings The study found that the Police Foundation degree students quickly assimilated a police identity, which affected their attitudes and behavior. The process led to a strengthening of ties within their own student group, at the expense of wider student socialization. Originality/value The study provides new findings in relation to undergraduate students who undertake a university-based degree programme, tailored to a future police career. The results have implications for both police policy makers and those in higher education as it highlights the strength of police occupational culture and the implications for the design of future police-related degree programmes.
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Stanz, Karel, G. J. Schwart, and W. J. Schurink. "Frontline police employees’ social construction of client service." SA Journal of Human Resource Management 5, no. 3 (July 14, 2007): 38–47. http://dx.doi.org/10.4102/sajhrm.v5i3.150.
Повний текст джерелаАнотація:
The social construction of frontline employees’ client service plays a major role in organisational success. This study illuminated why frontline personnel are reluctant to accept organisational change which is in line with new policing philosophies. Applying modernist qualitative methodology, and particularly grounded theory within a case study design a ‘process satisfaction model’ was developed with the aim to improve employee satisfaction with internal processes and ultimately service delivery. This model may be used for change in the South African Police Service SAPS) and other government departments.
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Tracy, Sally K., Donna Hartz, Michael Nicholl, Yvonne McCann, and Deborah Latta. "An integrated service network in maternity— the implementation of a midwifery-led unit." Australian Health Review 29, no. 3 (2005): 332. http://dx.doi.org/10.1071/ah050332.
Повний текст джерелаАнотація:
Maternity services in Australia are in urgent need of change. During the last 10 years several reviews have highlighted the need to provide more continuity of care for women in conjunction with the rationalisation of services. One solution may lie in the development of new integrated systems of care where primary-level maternity units offer midwiferyled care and women are transferred into perinatal centres to access tertiary-level obstetric technology and staff when required. This case study outlines the introduction of caseload midwifery into an Area Health Service in metropolitan Sydney. Our objective is to explore the concept of caseload midwifery and the process of implementing the first midwifery-led unit in NSW within an integrated service network. The midwifeled unit is a small but growing phenomenon in many countries.1 However, the provision of ?continuity? and ?woman-centred? midwifery care involves radical changes to conventional hospital practice.
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Garmash, V. V. "Location of Cynological Units in the Structure of the National Police of Ukraine and in the System of the Ministry of the Internal Affairs." Law and Safety 74, no. 3 (September 20, 2019): 24–29. http://dx.doi.org/10.32631/pb.2019.3.03.
Повний текст джерелаАнотація:
The study was aimed at improving the legal support of the activities of police cynologists. For what was analyzed the current state of the legal framework that provides the activities of the canine units of the National Police of Ukraine (NPU), considered the historical features of the development of the canine service in the system of bodies subordinate to the Ministry of Internal Affairs (MIA). Today, police cynologists are demonstrating tangible service results, confirming the effectiveness of cynology as a powerful tool for law enforcement agencies. However, most researchers agree on the need to improve dog training in OBC, which is the relevance of this study. As a result of the analysis, the main stages of the development of cynology were distinguished, from the beginning of its birth in the world, the formation in the domestic power structures and until it acquired a modern state. The structure of the canine units of the National Police of Ukraine is characterized. The description is given of the place occupied by the canine services in the system of the Ministry of Internal Affairs of Ukraine. Compared to the terms “canine service” and “canine units”, the scope of their application is outlined. The changes in the legal support to the activities of police cynologists caused by the reform of the Ukrainian police are considered. The vector development of canine services has been focused on European standards and the role of the Concept calculated by 2020 has been highlighted as a new tool for managing related processes. The analysis of the regulatory base of official cynology of the NPS revealed the expediency of more active development of its methodological component. As conclusions with practical application, it is proposed to use the methodological base worked out by the police of Ukraine (after all, the practical methods of using service dogs for the most part have not changed). When introducing new developments, special attention should be paid to the contemporary challenges of the criminogenic situation (such as explosives, weapons, drugs).
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Donnelly, Daniel, and Kenneth B. Scott. "All Together Now: A National Police Service for Scotland." Police Journal: Theory, Practice and Principles 79, no. 4 (December 2006): 293–304. http://dx.doi.org/10.1350/pojo.2006.79.4.293.
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FLEMING, JENNY, and DAVID PEETZ. "ESSENTIAL SERVICE UNIONISM AND THE NEW POLICE INDUSTRIAL RELATIONS." Journal of Collective Negotiations (formerly Journal of Collective Negotiations in the Public Sector) 30, no. 4 (December 1, 2005): 283–305. http://dx.doi.org/10.2190/1nyh-5qqq-5ffr-vyea.
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Butterfield, Reginald, Christine Edwards, and Jean Woodall. "The new public management and the UK Police Service." Public Management Review 6, no. 3 (September 2004): 395–415. http://dx.doi.org/10.1080/1471903042000256556.
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Stewart, Sarah, Sandy Watson, Roslyn Montague, and Caroline Stevenson. "Set up to Fail? Consumer Participation in the Mental Health Service System." Australasian Psychiatry 16, no. 5 (January 1, 2008): 348–53. http://dx.doi.org/10.1080/10398560802047367.
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Objective: The aim of this paper is to present the findings of a survey of consumers of mental health services who are working (in either paid or unpaid positions) in NSW Health and in the Non Government Organisation sector in NSW. Method: A survey was distributed through the NSW Consumer Advisory Group newsletter to elicit the roles and assess the training needs of consumer employees, as well as those who were working in voluntary capacities as consumer representatives, within the mental health system in NSW. Results: Many mental health consumers have been placed in the untenable position of being engaged in representation and/or advocacy roles with unclear job descriptions and no training. The majority of consumers want a code of ethics and performance standards for consumer workers. Conclusions: The rhetoric of consumer participation is not matched by effective and timely strategies that ensure that consumer involvement is underpinned by relevant training and supportive infrastructure. The goal of meaningful consumer participation in mental health services, as outlined in policy, is yet to be achieved.
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Ward, James, Joanne Bryant, Heather Worth, Peter Hull, Sarina Solar, and Sandra Bailey. "Use of health services for sexually transmitted and blood-borne viral infections by young Aboriginal people in New South Wales." Australian Journal of Primary Health 19, no. 1 (2013): 81. http://dx.doi.org/10.1071/py11032.
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The objective of the present study was to describe use of health services for sexually transmitted infections (STI), blood borne viral infections (BBV) and drug and alcohol issues by young Aboriginal people in New South Wales (NSW). A cross-sectional survey was conducted at two Aboriginal sports and cultural events in NSW, in 2007 and 2008, among Aboriginal people aged 16–30 years to ascertain their knowledge of STI, BBV, associated risk behaviours and health service access in NSW. A total of 293 young Aboriginal people completed the survey; 58% were female, the mean age was 20 years, and almost 70% were single. Just over one-third (34%) of participants had been tested for an STI in the past 12 months, and over half (58%) reported that they had ever had an STI test (including HIV). Of respondents who had had an STI test in the past 12 months, 54.0% had done so at an Aboriginal Community Controlled Health Service (ACCHS) and 29% by a GP. Just over one-third (36%) of participants had ever had a test for hepatitis C, 45% of whom had received their test at an ACCHS. Participants were also asked about the types of services they had used for advice about STI and BBV. Of the 69% who had sought STI advice, ACCHS was the most common clinical location for doing so (36% for STI and 26% for hepatitis C). This study highlights the important role that ACCHS play in the provision of STI and BBV testing care and management for a cohort of young Aboriginal people in NSW.
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Kiryukhin, Vladimir V. "Patrick Colquhoun`s Thames River Police as the Precursor of the Modern Police System." Administrative law and procedure 4 (April 15, 2021): 67–69. http://dx.doi.org/10.18572/2071-1166-2021-4-67-69.
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The article examines the features of the formation of the police system of our time. In the 18th century, the British law enforcement system was on the verge of grandiose reforms. Rapid economic growth and social shifts have revealed the need to ensure public order and security, suppress riots, protect goods and goods in a new format, which required the creation of specialized law enforcement units. The modern form of police law enforcement was implemented in 1829 by Robert Peel, who created the Police Service, the territorial police force responsible for ensuring law and order in Greater London (Metropolitan Police Service).
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Loveday, Barry. "Still plodding along? The police response to the changing profile of crime in England and Wales." International Journal of Police Science & Management 19, no. 2 (April 12, 2017): 101–9. http://dx.doi.org/10.1177/1461355717699634.
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This article considers the new demands placed on police forces arising from the dramatic increase in the numbers of cases of fraud and cybercrime. It assesses the ability – or current difficulty – of the police to respond to this development. The article is directed towards a growing requirement for substantial internal police reform that goes well beyond anything contemplated heretofore. The article draws on the recent and important Her Majesty’s Inspectorate of Constabulary (HMIC) PEEL Review of police efficiency, which for the first time, has raised the question of identifying not just police capacity, but also police force capability. It is evident that although police forces can quickly identify capacity (ranks and police numbers), they experience great difficulty in relation to capability. This relates to the police response to the ‘new’ forms of crime that are now replacing traditional acquisitive crime. Recent cases include the 2016 cyber-attack on Tesco Bank in which £2.5 million was stolen from 9,000 bank accounts, and a major cyber-attack in the same year that disrupted internet services across Europe and the USA. The article seeks to identify current police responses to this development and also highlight the real challenge this problem represents. It recognizes the competing demands made on the police, but suggests that fraud and cybercrime now constitute the greatest threat confronting the police service in England and Wales.
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Lower, Tony, Lyn Fragar, Julie Depcynzksi, Jeffrey Fuller, Kathy Challinor, and Warwick Williams. "Social network analysis for farmers' hearing services in a rural community." Australian Journal of Primary Health 16, no. 1 (2010): 47. http://dx.doi.org/10.1071/py09043.
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This study aimed to define current hearing health service networks for farming families in a major regional centre in New South Wales, in order to identify approaches that can strengthen local service provision. A pilot survey of individuals and agencies that potentially work with farmers was undertaken and a social network analysis completed to assess the self-reported links of agencies with each other. Thirteen agencies with a role in hearing health service provision participated with results indicating that nurse audiometrists, WorkCover NSW and agricultural retailers have the lead role in disseminating relevant information within the network. For client referrals the nurse audiometrist, private audiometry services, general practitioners, ear, nose and throat specialists and industry groups played the major roles. Social network analysis can assist in defining hearing health networks and can be used to highlight potential actions that can strengthen networks to enhance services for farmers and their families.
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Sanders, Andrew. "Arrest, charge and prosecution." Legal Studies 6, no. 3 (November 1986): 257–71. http://dx.doi.org/10.1111/j.1748-121x.1986.tb00343.x.
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Part I of the Prosecution of Offences Act 1985 has established a Crown Prosecution Service for the whole of England and Wales. The Service is, inter alia, responsible for the conduct of all police prosecutions (except minor motoring matters) following the institution of proceedings by the police. Police officers no longer present their own cases in court, but the new Service is not intended merely to replace them with professional advocates. The White Paper on which the Act is based declared that an independent prosecution service should be established. This was in order to give crown prosecutors complete freedom to veto, or to modify, the initial decison of the police to prosecute.
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Pepper, Ian, Colin Rogers, and Helen Martin. "Evidence based policing: a view on its development within the police service." Journal of Work-Applied Management 12, no. 1 (April 9, 2020): 91–96. http://dx.doi.org/10.1108/jwam-01-2020-0001.
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PurposeAs the education of new police constables moves to degree level, this paper explores the introduction of Evidence-Based Policing (EBP) as a pillar of the evolution of the police service as a profession.Design/methodology/approachCombining a review of key literature and explorations of practice, the current situation, challenges, and benefits of the adoption of EBP as philosophy are explored.FindingsThe benefits to the police service and individuals of wholeheartedly adopting EBP are huge; however, such adoption does not come without challenges.Originality/valueThis paper provides a contemporary snapshot in relation to the process of embedding EBP across the new educational routes to joining the police service. The opportunities provided by adopting EBP as philosophy across the service will assist in supporting and strengthening the sustainability of policing locally, nationally, and internationally.
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Deacon, Rachel M., Susan Hines, Kenneth Curry, Maggie Tynan, and Carolyn A. Day. "Feasibility of ambulatory withdrawal management delivered in a NSW drug health service and correlates of completion." Australian Health Review 38, no. 2 (2014): 186. http://dx.doi.org/10.1071/ah13014.
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Objective The aim of the present study was to assess short-term ambulatory withdrawal management (AWM) outcomes at a drug health service (DHS) in Sydney, Australia, in the absence of specific funding. Methods A clinic file audit review was conducted of patients who commenced AWM at the service during January 2009–June 2011. Successful completion was defined as daily attendance with ≤1 missed day, or transfer onto opioid substitution treatment. Results Of 110 episodes, 69 (63%) were completed. Median patient age was 35 years (range 18–71 years), and most patients (68%) were male. Patients presented primarily for cannabis (33%) or alcohol (30%) withdrawal, followed by heroin (19%) or other opioids (6%), and benzodiazepines (12%). Completion rates varied from 86% for non-heroin opioids to 31% for benzodiazepines. Older age was associated with increased completion: 76% of those aged >35 years completed compared with 50% of those ≤35 years of age. Only 46% of women who commenced withdrawal management completed compared with 71% of men. Conclusions Most people commencing AWM at the DHS completed the program, indicating AWM can be performed at public drug and alcohol clinics. Service improvements may help increase completion rates among women and patients withdrawing from benzodiazepines. What is known about the topic? WM is not a standalone treatment for substance dependence, but is commonly a first attempt at treatment. AWM is often more acceptable to patients, and cheaper, than in-patient services. What does this paper add? About two-thirds of patients entering an AWM program operating since 2001 continue to complete the program. What are the implications for practitioners? AWM can be carried out successfully through public drug and alcohol services, although clinic staff support is important.
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Bryett, Keith. "The Preparation of Police Recruits, Queensland Style." Police Journal: Theory, Practice and Principles 65, no. 1 (January 1992): 49–55. http://dx.doi.org/10.1177/0032258x9206500108.
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The preparation of recruit police officers has become an issue in those countries whose police services have evolved from the British model. In Australia, a variety of arrangements exist. These include education and training centred around police academies with academically qualified civilian and police staff, some of whom are academically qualified and others who are not, depending on the nature of their role. These academies are invariably, and not surprisingly, controlled by police officers. At the other end of the scale, the Australian Federal Police now has prospective recruits, who are not yet employees, in many Australian universities undergoing undergraduate studies. The aim being to recruit graduates. The Queensland Police Service has opted for a middle-of-the-road part university, part academy, approach as a means to satisfying as many perceived requirements as possible.
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Ozkan, Murat. "Implementation Of New Public Service In Policing: The Role Of Citizen Police Academies." European Scientific Journal, ESJ 12, no. 11 (April 27, 2016): 156. http://dx.doi.org/10.19044/esj.2016.v12n11p156.
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The New Public Service encourages involving citizens in decisionmaking process of governing. Community policing approach relies on active community relations and input. Citizen Police Academies (CPA’s) served both purposes. This study discusses the tenets of the New Public Service and evaluates CPA’s impact on citizen satisfaction and attitude toward police. It presents CPA’s and similar programs as an effective tool to increase police citizen interaction and to gain community support.
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Skogan, Wesley G., and Mary Ann Wycoff. "Some Unexpected Effects of a Police Service for Victims." Crime & Delinquency 33, no. 4 (October 1987): 490–501. http://dx.doi.org/10.1177/0011128787033004006.
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This article examines the impact of a special police program for crime victims. Police officers recontacted recent victims by telephone. The officers were to find out whether they needed any assistance, refer them to support services, offer advice and information, gather any new information on the case, and indicate the department's continuing concern for their plight. Participating victims also were sent crime prevention materials. The program was evaluated using an experimental design. Victims were randomly assigned to treatment and control groups, and only the former were contacted. Then, follow-up interviews were conducted with all victims in order to assess the impact of the program.
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Faull, Andrew. "Towards a ‘New Professionalism’ for the South African Police Service." South African Review of Sociology 44, no. 2 (June 2013): 18–35. http://dx.doi.org/10.1080/21528586.2013.802535.
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Rissel, Chris, and Jeanette Ward. "An outcomes approach to population health at the local level in NSW: Practical problems and potential solutions." Australian Health Review 19, no. 2 (1996): 23. http://dx.doi.org/10.1071/ah960023.
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While a health outcomes approach has the potential to improve the health status of Australians as well as health service efficiency, such a policy will be successful only if practice at the local level follows suit. This paper briefly reviews the health outcomes approach and describes how the Central Sydney Area Health Service has established a Needs Assessment & Health Outcomes Unit to help improve health outcomes. The paper discusses issues in working with population health outcomes at the local level, such as the usefulness and limitations of routinely collected data for planning and managing health services, problems of small area data, gaps in the documentation of national health goals and targets, problems of attribution of improved outcomes to specific interventions and definition of responsibilities for action at the local level. It offers some potential solutions relevant at the local level.
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Kirubarajan, Abirami, Stephen Puntis, Devon Perfect, Marc Tarbit, Mary Buckman, and Andrew Molodynski. "Street triage services in England: service models, national provision and the opinions of police." BJPsych Bulletin 42, no. 6 (September 17, 2018): 253–57. http://dx.doi.org/10.1192/bjb.2018.62.
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Aims and methodStreet triage services are increasingly common and part of standard responses to mental health crises in the community, but little is understood about them. We conducted a national survey of mental health trusts to gather detailed information regarding street triage services alongside a survey of Thames Valley police officers to ascertain their views and experiences.ResultsTriage services are available in most areas of the country and are growing in scope. There is wide variation in levels of funding and modes of operation, including hours covered. Police officers from our survey overwhelmingly support such services and would like to see them expanded.Clinical implicationsMental health crises now form a core part of policing and there are compelling reasons for the support of specialist services. Recent changes to the law have heightened this need, with a requirement for specialist input before a Section 136 is enacted. Those who have experienced triage services report it as less stigmatising and traumatic than a traditional approach, but there remains little evidence on which to base decisions.Declaration of interestNone.
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Ryazanov, Sergey M. "Social Characteristics of the Ural Policemen in the 1st Half of the 19th Century (According to the Service Records of Officers in the Perm Province for 1845)." Vestnik NSU. Series: History and Philology 20, no. 1 (2021): 104–14. http://dx.doi.org/10.25205/1818-7919-2021-20-1-104-114.
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Up until now Russian and foreign researchers have been studying various aspects of servicemen for more than a century and a half. However, the problem of pre-reform police bureaucracy in the Ural has stayed out of the focus of academic discussion. Therefore, the author chose this subject for the research project. The study is based on the database compiled by the author from service records of 164 police officers of the Perm province for 1845 preserved in the State Archives of the Perm region. For a more objective approach to the social and service characteristics of police officers, the author sequentially built three collective portraits using the information from database: the chief of police, an executive officer, and a clerical officer. Although representatives of the nobility predominated among the police officers of local governments (zemstvo), mayors and police chiefs usually did not possess estates or serfs. Officials of a lower rank came, predominantly, from clerks, chief officers, and clergy children. Service practices also differed: police officers, mayors and police chiefs of local governments usually belonged to army officers incapable of further military service. Executive officials often began their career, albeit not in the police, but still in the civil service. An analysis of the demographic characteristics of the bureaucratic staff showes that the average age of police chiefs was 47 years, the rest of the executive ranks – about 39 years old, clerical officials – 27 years. According to the “Table of Ranks”, the executive ranks more rapid and successful career growth. At the same time, every third bailiff and quarterly overseer had a criminal record. And every fifth clerical official had negative attestation. This allows the conclusion about the low level of professionalism of the class police officers during the reign of Nicholas I. Against the background of an ever-growing range of law enforcement and administrative tasks of the police, the situation on the ground was problematic. Ultimately, this was one of the reasons for the reorganization of the police in 1862.
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Drugan, Joanna. "Complex collaborations." Target. International Journal of Translation Studies 32, no. 2 (June 8, 2020): 307–26. http://dx.doi.org/10.1075/target.20086.dru.
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Abstract Interpreting and translation are increasingly provided in the public sector via large-scale outsourced framework contracts (Moorkens 2017). In the UK, one of the largest recent framework agreements for interpreting and translation was introduced between 2016 and 2017 in critical contexts for justice, including the Home Office, the Ministry of Justice and the police. These agreements involve new types of collaboration between new partners and agents in the delivery of interpreting and translation, who each have different aims, expectations, standards and working methods. This contribution examines these emerging complex collaborations, and is the result of a rare type of complex collaboration between academic researchers, framework contract-holders and managers, interpreters and translators, language service providers, professional associations, and users of translation and interpreting services, within the Transnational Organised Crime and Translation (TOCAT) project. The article reports on original research conducted during the TOCAT project, and outlines and evaluates some novel, complex and ethically challenging ‘translaborations’ in police settings. The collaborations discussed are complex because of the range of parties and actors involved and because of the challenging content and settings in which the police rely on interpreting and translation. ‘Translaboration’ is used here to encompass multiple evolving collaborations between different providers and users of interpreting and translation, policy makers, trainers and researchers. Important questions of translation quality and ethics in the management of large-scale framework contexts for public service delivery are raised.
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Owen, Cathy, Christopher Tennant, Deslee Jessie, Michael Jones, and Valerie Rutherford. "A Model for Clinical and Educational Psychiatric Service Delivery in Remote Communities." Australian & New Zealand Journal of Psychiatry 33, no. 3 (June 1999): 372–78. http://dx.doi.org/10.1046/j.1440-1614.1999.00578.x.
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Objective: A model of intermittent psychiatric service provision to rural and remote New South Wales communities by metropolitan psychiatrists and mental health professionals has been evaluated. The services provided included peer support to lone mental health and generic health workers, direct psychiatric care to clients in their own environment and skills development education sessions to general health staff and other professionals affiliated with health care (e.g. police and ambulance officers). Method: There were 10 visits of teams made up of a psychiatrist and another mental health professional to six rural and remote locations. Outcomes of the services delivered were examined including clinical services and teaching skills training sessions. Indirect outcome measures included changes to Pharmaceutical Benefits Scheme prescription patterns in areas serviced and data regarding transfer of clients for psychiatric care in regional centres. Difficulties in evaluation are discussed. Results: The feasibility of intermittent service provision was demonstrated. Education packages were well received and a positive change in workers' attitudes toward mental health practice was found. Conclusion: Intermittent psychiatric services in remote settings add value to health care delivery particularly when dovetailed with skills-based education sessions.
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Renner, K. Edward, and Ann Keith. "The Establishment of a Crisis Intervention Service for Victims of Sexual Assault." Canadian Journal of Community Mental Health 4, no. 1 (April 1, 1985): 113–23. http://dx.doi.org/10.7870/cjcmh-1985-0008.
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Four years ago, the Community Psychology Class at Dalhousie began working to establish a sexual assault service in Halifax. At that time no service existed in the community. Today, the Service for Sexual Assault Victims in Halifax is funded jointly by the municipalities and the Provincial Department of Social Services, and will soon start its third year of direct service. It is now run by an independent community board, including representatives from the police, legal, social service and medical professions. The theory and practice of the Service is based on an explicit community intervention strategy that combines a psychological account of the experience of sexual assault with the principles of crisis intervention.