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1

&NA;. "Pharmaceutical Services." Disease Management & Health Outcomes 2, no. 3 (September 1997): 156–57. http://dx.doi.org/10.2165/00115677-199702030-00006.

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2

Bien, Timothy E. "Developing Innovative Pharmaceutical Services." Journal of Pharmaceutical Marketing & Management 8, no. 4 (January 1994): 77–86. http://dx.doi.org/10.3109/j058v08n04_08.

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3

Normand, Charles. "Cost of Pharmaceutical Services." PharmacoEconomics 2, no. 3 (September 1992): 246–48. http://dx.doi.org/10.2165/00019053-199202030-00008.

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4

Bien, Timothy. "Developing Innovative Pharmaceutical Services." Journal of Pharmaceutical Marketing & Management 8, no. 4 (September 26, 1994): 77–86. http://dx.doi.org/10.1300/j058v08n04_08.

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5

Harteker, Linda R. "Promoting Progressive Pharmaceutical Services." American Journal of Health-System Pharmacy 45, no. 4 (April 1, 1988): 774–81. http://dx.doi.org/10.1093/ajhp/45.4.774.

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6

McDonough, Randy P., Elizabeth S. Pithan, William R. Doucette, and Michael J. Brownlee. "Marketing Pharmaceutical Care Services." Journal of the American Pharmaceutical Association (1996) 38, no. 6 (November 1998): 667–95. http://dx.doi.org/10.1016/s1086-5802(16)30401-6.

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7

Quigley Jr, Charles J., and Frank G. Bingham Jr. "Thundermist Health Center: Extending Pharmaceutical Services To Underserved Patients." Journal of Business Case Studies (JBCS) 5, no. 2 (March 1, 2009): 5–16. http://dx.doi.org/10.19030/jbcs.v5i2.4696.

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Анотація:
This paper describes a not-for-profit healthcare providers strategy to provide its economically disadvantaged patients with access to low cost pharmaceuticals. Initially, an in-house pharmacy was established, supported by a satellite distribution system using a telepharmacy solution to extend medications to its patients at remote sites. New federal legislation which provided access to low cost insurance through Medicare Part D to many of the providers disadvantaged patients, along with state licensing requirements forced the healthcare provider to reassess the economics of its pharmaceutical distribution system and seek other alternatives. Among the alternatives the healthcare provider considered was partnering with for-profit pharmaceutical companies in order to reach their patients.
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8

Pitterle, Michael E., C. A. Bond, and Cynthia L. Raehl. "Pharmaceutical-care index for measuring comprehensive pharmaceutical services." American Journal of Health-System Pharmacy 49, no. 9 (September 1, 1992): 2226–29. http://dx.doi.org/10.1093/ajhp/49.9.2226.

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9

Joyce, George, and Charles W. Hubbard. "Consumer Patronage for Pharmaceutical Services." Journal of Pharmaceutical Marketing & Management 3, no. 1 (January 1988): 3–17. http://dx.doi.org/10.3109/j058v03n01_02.

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10

Joyce, George. "Consumer Patronage for Pharmaceutical Services." Journal of Pharmaceutical Marketing & Management 3, no. 1 (October 27, 1988): 3–17. http://dx.doi.org/10.1300/j058v03n01_02.

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11

CAPELLI, SHIRLEY. "Pharmaceutical Services in the 1990s." Nursing Management (Springhouse) 23, no. 11 (November 1992): 60–61. http://dx.doi.org/10.1097/00006247-199211000-00012.

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12

Rick Mullin. "Pharmaceutical services firm Resilience debuts." C&EN Global Enterprise 98, no. 46 (November 30, 2020): 12. http://dx.doi.org/10.1021/cen-09846-buscon2.

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13

Mangum, Stacy Allen. "Pharmaceutical services for indigent patients." American Journal of Health-System Pharmacy 58, no. 23 (December 1, 2001): 2305. http://dx.doi.org/10.1093/ajhp/58.23.2305.

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14

Fitriyani, Novita Endang, Iva Rinia Dewi, and Dian Novita Octavia. "Level Of Patient Satisfaction With Pharmaceutical Services In The Outpatient Pharmaceutical Room, Mandiraja Community Health Center 1." Jurnal Kedokteran Diponegoro (Diponegoro Medical Journal) 12, no. 5 (August 31, 2023): 265–70. http://dx.doi.org/10.14710/dmj.v12i5.39231.

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Анотація:
Background: Pharmaceutical services are direct and responsible services to patients with the aim of improving the patient's quality of life. Satisfaction is a feeling of pleasure or disappointment that arises after comparing product performance with expected performance. Satisfaction and service are two things that cannot be separated, with the satisfaction of related parties, they can correct each other how far the improvement in the services that have been provided. Measurement of satisfaction uses five dimensions of service quality, namely tangible evidence (Tangible), responsiveness (responsiveness), assurance (assurance), empathy (Emphaty) and reliability (Reliability). Objective: This study was to describe the level of patient satisfaction with pharmaceutical services in the outpatient pharmacy room at Puskesmas Mandiraja 1. Methods: The type of research was descriptive using a cross sectional approach with the sampling technique of accidental sampling and data collection using questionnaires. Results: Based on the results of calculations on each research indicator the level of patient satisfaction with pharmaceutical services in the outpatient pharmacy room at Mandiraja 1 Health Center is generally categorized as satisfied with the percentage of 75%. The real evidence dimension is 74.15%, the responsiveness dimension is 75.01 %, assurance dimension of 77.44%, the empathy dimension is 75.15% and reliability dimension of 71.07%. Conclusion: Based on the results of the study, the level of patient satisfaction with pharmaceutial services in the outpatient pharmacy room at Puskesmas Mandiraja 1 was in the satisfed category
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15

Pitterle, Michael E., C. A. Bond, and Cynthia L. Raehl. "A comprehensive measure of pharmaceutical services: The pharmaceutical-care index." American Journal of Health-System Pharmacy 47, no. 6 (June 1, 1990): 1304–13. http://dx.doi.org/10.1093/ajhp/47.6.1304.

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16

Toharal, Daichi, Reiko Goto, Hiroki Itoh, Kazuo Mori, Shigeharu Torigoe, Tatsuji Nakagawa, Eiichiro Indei, and Masaharu Takeyama. "Pharmaceutical Counseling Services using Handheld Computer." Iryo Yakugaku (Japanese Journal of Pharmaceutical Health Care and Sciences) 30, no. 4 (2004): 255–60. http://dx.doi.org/10.5649/jjphcs.30.255.

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17

Klimenkova, A. A., L. N. Geller, A. A. Skripko, L. A. Gravchenko, and E. A. Korzhavykh. "PHARMACEUTICAL SERVICES: STATUS AND DEVELOPMENT TRENDS." Pharmacy & Pharmacology 9, no. 1 (June 23, 2021): 32–53. http://dx.doi.org/10.19163/2307-9266-2021-9-1-32-53.

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Анотація:
The aim of the review is to provide an analysis and generalization of the main directions of research in the sphere of pharmaceutical services, and their characteristics associated with the determination of their main development trends.Materials and methods. For the analysis, the information store on the basis of scientific publications by Russian and foreign scientists, devoted to research in the field of pharmaceutical services (PSs), has been used. The search for publications was carried out in the open and accessible sources of the latest twenty years (the retrospective period of 2001-2021), located in scientific and technical libraries of institutions, as well as in electronic databases: Elibrary, Medline / PubMed, Cochrane Library, Scopus, Cyberleninka, Google-academy, J-stage. When forming the information array, the search for publications was carried out according to the following requests: pharmaceutical services (pharmaceutical care services), the provision of pharmaceutical services, the quality of pharmaceutical services. For the conceptualization of the study, 87 scientific publications obtained as a result of information retrieval, have been used.Results. In the course of the study, a logical and structural analysis of the main directions in which research in the field of providing PSs in our country is developing, has been carried out. The main trends in the study of the providing services’ activity in the sphere of drug circulation, are characterized. A comprehensive analysis of the category of "pharmaceutical service" has been carried out. The terminological content of this concept, the groups of features characterizing the economic and social essence of educational institutions have been generalized, and the most characteristic features that make up the structure and content of educational institutions, have been identified. The existing approaches to the development of the nomenclature and types of PSs have been analyzed and the systematization of pharmaceutical works and services using the process approach, have been proposed by the authors.Conclusion. The conducted study indicates the presence of several directions in the development of research in the field of providing PSs, aimed at improving the quality of services for the population in pharmaceutical organizations. However, the most important role in the research is assigned to the study and assessment of the quality of educational institutions, the development of approaches to its optimization. As evidenced by the results of the analysis and generalization, the most successful activity in the provision of services in the field of drug circulation requires the implementation of a process approach and the implementation of Quality Management Systems (QMSs).
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18

Emptage, Ruth E. "Providing homebound patients with pharmaceutical services." American Journal of Health-System Pharmacy 62, no. 14 (July 15, 2005): 1491–93. http://dx.doi.org/10.2146/ajhp050088.

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19

Powell, Michael F., David K. Solomon, and Ronald A. McEachen. "Twenty-four hour emergency pharmaceutical services." American Journal of Health-System Pharmacy 42, no. 4 (April 1, 1985): 831–35. http://dx.doi.org/10.1093/ajhp/42.4.831.

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20

Maier, Ilene, Lisa N. Schatz, Charles M. Karnack, and Thomas J. Mattei. "Pharmaceutical services in freestanding emergency centers." American Journal of Health-System Pharmacy 43, no. 11 (November 1, 1986): 2813–14. http://dx.doi.org/10.1093/ajhp/43.11.2813.

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21

McLeod, Donald C., and Eppo Van Der Kleijn. "Pharmaceutical Services at Sint Radboud Hospital." Drug Intelligence & Clinical Pharmacy 19, no. 11 (November 1985): 859–65. http://dx.doi.org/10.1177/106002808501901125.

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22

Klepcyk, James C. "Orienting house physicians to pharmaceutical services." American Journal of Health-System Pharmacy 44, no. 10 (October 1, 1987): 2240–47. http://dx.doi.org/10.1093/ajhp/44.10.2240.

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23

Pearson, Robert E., Kenneth N. Barker, and Joseph A. Harris. "Hospital diversification: Bibliography on pharmaceutical services." American Journal of Health-System Pharmacy 44, no. 6 (June 1, 1987): 1325–33. http://dx.doi.org/10.1093/ajhp/44.6.1325.

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24

Wilcock, Michael, and Geoffrey Harding. "Patients' experience of hospital pharmaceutical services." International Journal of Pharmacy Practice 19, no. 6 (June 17, 2011): 400–407. http://dx.doi.org/10.1111/j.2042-7174.2011.00133.x.

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25

Buck, Marcia L., Joseph J. Connor, Clara Jane Snipes, and J. E. Hill Hopper. "Comprehensive Pharmaceutical Services for Pediatric Patients." American Journal of Health-System Pharmacy 50, no. 1 (January 1, 1993): 78–84. http://dx.doi.org/10.1093/ajhp/50.1.78.

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26

Branford, D. "Pharmaceutical Services to the Mentally Ill." Journal of the Royal Society of Health 111, no. 4 (August 1991): 150–51. http://dx.doi.org/10.1177/146642409111100409.

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27

Geletko, Sandra M., and Mara N. Poulakos. "Pharmaceutical services in an HIV clinic." American Journal of Health-System Pharmacy 59, no. 8 (April 15, 2002): 709–13. http://dx.doi.org/10.1093/ajhp/59.8.709.

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28

Keeys, Christopher A., Kenneth Dandurand, Justine Harris, Lola Gbadamosi, Joan Vincent, Blair Jackson-Tyger, and Jymeann King. "Providing nighttime pharmaceutical services through telepharmacy." American Journal of Health-System Pharmacy 59, no. 8 (April 15, 2002): 716–21. http://dx.doi.org/10.1093/ajhp/59.8.716.

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29

Wertheimer, Albert I. "Complexities in pharmaceutical health services research." Journal of Pharmaceutical Health Services Research 11, no. 4 (November 2020): 305. http://dx.doi.org/10.1111/jphs.12386.

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30

Lamsam, Grace D., Barbara A. Stone, Tim Rumsey, John M. Shevlin, Bruce E. Scott, and Christopher J. Reif. "Pharmaceutical services for a homeless population." American Journal of Health-System Pharmacy 53, no. 12 (June 15, 1996): 1426–30. http://dx.doi.org/10.1093/ajhp/53.12.1426.

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31

Rick Mullin. "The next frontier in pharmaceutical services." C&EN Global Enterprise 99, no. 14 (April 19, 2021): 26–33. http://dx.doi.org/10.1021/cen-09914-cover.

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32

Silva Gomes, Ilvia, Mareni Rocha Farias, Silvana Nair Leite, and Marina Raijche Mattozo Rover. "Indicators for evaluating municipal pharmaceutical services." Revista Gestão & Saúde 14, no. 1 (September 11, 2023): 21–36. http://dx.doi.org/10.26512/gs.v14i1.47262.

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Анотація:
Esse manuscrito descreve as etapas de adaptação e validação de indicadores para avaliação da Assistência Farmacêutica municipal na região amazônica. Considerar o contexto dos municípios em avaliações indica o reconhecimento de suas particularidades aumentando a consistência e legitimidade da avaliação. Os indicadores passaram validação de conteúdo em duas etapas: consulta aos especialistas e oficina de consenso. Participaram representantes de dois municípios do estado do Pará, da 9°Regional de Saúde do Estado, instituições formadoras da região e pesquisadores da área. Foram feitas adaptações quanto ao contexto, atualização da legislação e síntese de alguns pontos para aumentar a clareza das análises. Destaca-se a inclusão das unidades de saúde ribeirinhas e fluviais no objeto de estudo; nos indicadores logísticos, a verificação de adequações na programação e aquisição de medicamentos considerando as distâncias e estações sazonais, e diferenças na distribuição entre as unidades de áreas urbanas, rurais e ribeirinhas. Além disso, incluiu um indicador que avalia a existência de ações de saúde relacionadas às práticas tradicionais da população. As discussões na oficina pautaram a importância de contemplar o impacto do fator amazônico na logística e acessibilidade da Assistência Farmacêutica. Este processo e permite análises adequadas para subsidiar o planejamento de ações visando superar as fragilidades da região.
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33

Irmayani, Irmayani, Sri Melda Bangun, Raisha Octavariny, Nurjannah Syafitri, and Luci Riani Br Ginting. "EMPOWERMENT OF PHARMACEUTICAL STAFF ON PHARMACEUTICAL SERVICES TO INCREASE PATIENT SATISFACTION." JURNAL PENGMAS KESTRA (JPK) 2, no. 1 (June 30, 2022): 74–77. http://dx.doi.org/10.35451/jpk.v2i1.1166.

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Анотація:
The quality of good and quality health services is marked by the provision of excellent, fast, precise and responsive service to customers which has an impact on customer satisfaction with the services provided. The hospital is one of several existing health service centers. There are many parts in the hospital, one of which is the pharmacy installation which is one of several parts in the hospital, which has an important role in addition to other parts. The PKM activity carried out at Grandmed Lubuk Pakam Hospital aims to provide assistance to pharmacy staff on pharmaceutical services to increase patient satisfaction. The methods used are discussion, lecture, simulation and empowerment. The implementation of PKM activities was carried out in March 2022. The participants in this activity were all 34 officers at the pharmacy installation. Evaluation of the activities that have been carried out using the instruments that have been prepared. From the PKM activities that have been carried out, it can be explained that there was an increase in participants' understanding of the material presented by the resource persons by 70.6%. The ability of participants to understand the material presented by the resource person will be an asset for officers in providing excellent service in hospitals, especially in pharmaceutical services which have an impact on patient satisfaction. It is expected that the activity participants are able to apply the strategy of providing excellent, fast, precise and responsive service so that patients feel satisfied with the services provided.
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34

ADACHI, Toshie. "Pharmaceutical Information Service. The Information Services at Kobe Pharmaceutical University Library." Igaku Toshokan 43, no. 4 (1996): 452–58. http://dx.doi.org/10.7142/igakutoshokan.43.452.

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35

Daniswara, Nesya Jeihan, Setiyo Budi Santoso, and Prasojo Pribadi. "Antecedents of willingness to provide pharmaceutical services for mental illness individuals." International Journal of Public Health Science (IJPHS) 11, no. 1 (March 1, 2022): 274. http://dx.doi.org/10.11591/ijphs.v11i1.20931.

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Pharmacists play a role in providing health care for mental illness patients such as medication management, providing drug information, medication counseling, and facilitating treatment adherence strategies. This study aimed to determine the effect of stigma, attitude and belief on the willingness to provide pharmaceutival services for mental illness individuals. This study design is a quantitative correlational study with a cross sectional approach. The sampling technique in this study used a purposive sampling approach. The sample used was 376 respondents with the inclusion criteria of undergraduate and diploma pharmacy students in Central Java, Indonesia. Data analysis were conducted in structural equation modeling - partial least square (SEM-PLS). The statistical results showed that attitudes had a positive effect on the willingness of pharmacy students to provide pharmaceutical services for mental illness individuals (p<0.05). However, stigma and belief do not affect the willingness of pharmacy students to provide pharmaceutical services for mental illness individuals (p>0.05). This study suggested conducting learning evaluations such as improving mental health literacy and interdisciplinary collaboration.
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36

Febrianti, Andariningtyas Putri, Eni Nuraeni, Firlie Bastia Putty Zahra, Nadya Yundasari, Neng Feri Fajarwati, Adam Permana, Tria Alfina Damayanti, and Nia Yuniarsih. "Review Artikel: Standar Pelaksanaan Pelayanan Farmasi Klinik di Apotek Berdasarkan Permenkes Nomor 73 Tahun 2016 di Indonesia." COMSERVA Indonesian Jurnal of Community Services and Development 2, no. 07 (November 25, 2022): 1012–21. http://dx.doi.org/10.59141/comserva.v2i07.452.

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Pharmaceutical services are exclusive and responsible services to patients related to the use of pharmaceutical preparations. Pharmaceutical services have the goal of being able to achieve definite results in order to improve the quality of life of patients. The pharmacy was established as a pharmaceutical service facility that provides medicines and medical devices with guaranteed quality and safety. Clinical pharmacy services are the core of pharmacy practice services, especially by pharmacists who are responsible for pharmaceutical services in pharmacies. This study aims as material for consideration of data analysis of pharmaceutical services in pharmacies by pharmacists, especially in the PIO (Drug Information Services), Pharmacy Counseling and Treatment at Home section according to Permenkes No 73 of 2016. This study used the literature method. search on research journals, 25 research journals published from 2017-2022. The results of the study show that most of the pharmaceutical services by pharmacists in pharmacies are in accordance with Permenkes No 73 of 2016.
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37

Febrianti, Andariningtyas Putri, Eni Nuraeni, Firlie Bastia Putty Zahra, Nadya Yundasari, Neng Feri Fajarwati, Adam Permana, Tria Alfina Damayanti, and Nia Yuniarsih. "Review Artikel: Standar Pelaksanaan Pelayanan Farmasi Klinik di Apotek Berdasarkan Permenkes Nomor 73 Tahun 2016 di Indonesia." COMSERVA : Jurnal Penelitian dan Pengabdian Masyarakat 2, no. 7 (November 25, 2022): 1012–21. http://dx.doi.org/10.59141/comserva.v2i7.452.

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Анотація:
Pharmaceutical services are exclusive and responsible services to patients related to the use of pharmaceutical preparations. Pharmaceutical services have the goal of being able to achieve definite results in order to improve the quality of life of patients. The pharmacy was established as a pharmaceutical service facility that provides medicines and medical devices with guaranteed quality and safety. Clinical pharmacy services are the core of pharmacy practice services, especially by pharmacists who are responsible for pharmaceutical services in pharmacies. This study aims as material for consideration of data analysis of pharmaceutical services in pharmacies by pharmacists, especially in the PIO (Drug Information Services), Pharmacy Counseling and Treatment at Home section according to Permenkes No 73 of 2016. This study used the literature method. search on research journals, 25 research journals published from 2017-2022. The results of the study show that most of the pharmaceutical services by pharmacists in pharmacies are in accordance with Permenkes No 73 of 2016.
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38

Carey, Donald F., and Tracy T. Harrell. "Gentamicin dosing services in the absence of 24-hour pharmaceutical services." American Journal of Health-System Pharmacy 48, no. 4 (April 1, 1991): 681–82. http://dx.doi.org/10.1093/ajhp/48.4.681.

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39

Nakata, Doolin Eiko, Takao Orii, Kenitirou Sakakibara, and Takehiko Yasumizu. "A Method of Evaluating Pharmaceutical Care Services." Iryo Yakugaku (Japanese Journal of Pharmaceutical Health Care and Sciences) 31, no. 1 (2005): 26–31. http://dx.doi.org/10.5649/jjphcs.31.26.

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40

Smith, Harry Alcide, and Stephen Joel Coons. "Patron Experience and Satisfaction with Pharmaceutical Services." Journal of Pharmaceutical Marketing & Management 7, no. 3 (January 1993): 81–93. http://dx.doi.org/10.3109/j058v07n03_06.

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41

Brian O, Ogbonna. "Tertiary Pharmaceutical Care Services: Facts and Realities." Journal of Advance Research in Business Management and Accounting (ISSN: 2456-3544) 2, no. 4 (April 30, 2016): 01–10. http://dx.doi.org/10.53555/nnbma.v2i4.502.

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Анотація:
Pharmacy practice is dynamic, evolving and requires high level of drug knowledge in clinicaljudgment, decision making and advanced skills in actively and systematically identifying andresolving patients pharmacotherapy problems for desired outcomes to be achieved in patientcare. This study organized literatures and identified the evidence based and ever increasing rolesof pharmacists in tertiary pharmaceutical care. Literature search was conducted in Embase, Medline and Cochrane for evidence based studies describing pharmacist’s tertiarypharmaceutical care. Studies were selected based on their relivance to the subject, existingtheories and models, and were summarized based on qualitative level. Results indicated thatclinical pharmacist led pharmaceutical care improved clinical, economic, and humanisticoutcomes in tertiary care settings. Pharmacists’ roles have evolved from a product to costeffective patient oriented services.
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42

Scott, Steven A., Raymond S. Smith, and Holly L. Mason. "Pharmaceutical services in hospitals treating pediatric patients." American Journal of Health-System Pharmacy 42, no. 10 (October 1, 1985): 2190–96. http://dx.doi.org/10.1093/ajhp/42.10.2190.

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43

Stolar, Michael H. "National survey of hospital pharmaceutical services—1985." American Journal of Health-System Pharmacy 42, no. 12 (December 1, 1985): 2667–78. http://dx.doi.org/10.1093/ajhp/42.12.2667.

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Phillips, Shaw Marjorie. "Book Review: Monitoring and Evaluation: Pharmaceutical Services." American Journal of Health-System Pharmacy 45, no. 11 (November 1, 1988): 2446. http://dx.doi.org/10.1093/ajhp/45.11.2446.

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Smith, William E. "Planning Pharmaceutical Services During a Nurse Shortage." American Journal of Health-System Pharmacy 45, no. 4 (April 1, 1988): 782–85. http://dx.doi.org/10.1093/ajhp/45.4.782.

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Dasta, Joseph F., Richard Segal, and Anthony Cunningham. "National survey of critical-care pharmaceutical services." American Journal of Health-System Pharmacy 46, no. 11 (November 1, 1989): 2308–12. http://dx.doi.org/10.1093/ajhp/46.11.2308.

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Zellmer, William A. "A model for ambulatory-care pharmaceutical services." American Journal of Health-System Pharmacy 48, no. 2 (February 1, 1991): 245–48. http://dx.doi.org/10.1093/ajhp/48.2.245.

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Nunnally, Paul J., and ANDREW Sopchak. "Drug information services provided by pharmaceutical manufacturers." American Journal of Health-System Pharmacy 48, no. 8 (August 1, 1991): 1683–84. http://dx.doi.org/10.1093/ajhp/48.8.1683.

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