Дисертації з теми "Passenger information"
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1
Banerjea-Brodeur, Nicolas Paul. "Advance passenger information passenger name record : privacy rights and security awareness." Thesis, McGill University, 2003. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=80909.
Анотація:
An in-depth study of Advance Passenger Information and Passenger Name Record has never been accomplished prior to the events of September 11 th. It is of great importance to distinguish both of these concepts as they entail different legal consequence. API is to be understood as a data transmission that Border Control Authorities possess in advance in order to facilitate the movements of passengers. It is furthermore imperative that harmonization and inter-operability between States be achieved in order for this system to work. Although the obligations seem to appear for air carriers to be extraneous, the positive impact is greater than the downfalls.Passenger Name Record access permits authorities to have additional data that could identify individuals requiring more questioning prior to border control clearance. This data does not cause in itself privacy issues other than perhaps the potential retention and manipulation of information that Border Control Authorities may acquire. In essence, bilateral agreements between governments should be sought in order to protect national legislation.
The common goal of the airline industry is to ensure safe and efficient air transport. API and PNR should be viewed as formalities that can facilitate border control clearance and prevent the entrance of potentially high-risk individuals.
2
Kushwaha, Oskar. "Passenger Information at Stockholm-Arlanda Airport." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-300450.
Анотація:
Technology and the latest modern infrastructure have uplifted airports worldwide, creating them to be mini-town of their own consisting of all necessary resources from airport ground handling firms, airlines, different government entities, retails, and commercial spaces. The performance of an airport depends on several factors in which passengers are the most crucial resource. There exists no comprehensive, detailed information on passengers' travel at Stockholm- Arlanda Airport. The paper describes the agenda of passenger movements. It reflects on the issues and depreciation of passenger knowledge when transiting through Nordic busiest airport, Stockholm Arlanda Airport. The paper commences with an introduction to a brief, relevant literature study on airport infrastructure technology. Methodology briefs on methods conducted for this study, and consequently is the result presented and discussed from the surveys. Research result compromise of primary interviews from actual passenger transiting through Stockholm- Arlanda Airport. According to the research, the most navigational issues could not be concretely derived due to an on-going pandemic that had several impacts to execute this research detailed. Mainly the drastic impact on the aviation industry during this period affected the result of this paper. This paper needs further examination during no uncertainty in the aviation industry to further develop a tangible result.Teknik och den senaste moderna infrastrukturen har höjt flygplatserna över hela världen och skapat dem för att vara en egen ministad som består av alla nödvändiga resurser från flygplatshanteringsföretag, flygbolag, olika myndigheter, detaljhandeln och kommersiella utrymmen. Prestanda för en flygplats beror på flera faktorer där passagerare är den viktigaste resursen. Det finns ingen omfattande, detaljerad information om passagerares resor till Stockholm- Arlanda flygplats. Uppsatsen beskriver agendan för passagerarrörelser. Den reflekterar över frågor och försämring av kunskap om passagerare vid transitering genom Nordens mest trafikerade flygplats, Stockholm Arlanda Airport. Uppsatsen inleds med en introduktion till en kort, relevant litteraturstudie om flygplatsinfrastrukturteknik. Metoderna sammanfattar metoderna för denna studie, och följaktligen presenteras och diskuteras resultatet från undersökningarna. Forskningsresultat kompromiss av primära intervjuer från faktiska passagerare genom Stockholm-Arlanda flygplats. Enligt forskningen kunde de mest navigationsfrågorna inte härledas konkret på grund av en pågående pandemi som hade flera effekter för att utföra denna detaljerade forskning. Framför allt påverkade resultatet av denna uppsats drastiskt för flygindustrin under denna period. Denna uppsats behöver granskas ytterligare under ingen osäkerhet inom flygindustrin för att ytterligare utveckla ett konkret resultat.
3
Azar, Kamal T. (Kamal Toufic). "Integrating geographic information systems into transit passenger information systems." Thesis, Massachusetts Institute of Technology, 1991. http://hdl.handle.net/1721.1/63195.
4
Titov, Waldemar, and Thomas Schlegel. "Augmented Reality Passenger Information on Mobile Public Displays." TUDpress, 2020. https://tud.qucosa.de/id/qucosa%3A73895.
Анотація:
The use of augmented reality is becoming more and more commonplace. Whether via smartphone apps, on television or while driving car, almost everyone has already encountered this innovation more or less knowingly. In this paper, we investigate to what extent augmented reality can be used profitably in public transport, especially on semi-transparent display screens. These semi-transparent and interactive mobile public displays are built-in as windows in public transport vehicles. In our research project SmartMMI these mobile public displays are called “SmartWindows”. We conducted an iterative evaluation concept containing of three phases to uncover the AR content to be displayed on such a SmartWindow as well as the special interest of individual types of users. Based on the results of the two conducted online studies, concrete riding scenarios were created and evaluated in a user study. Finally, the AR information to be displayed is specified and presented.
5
Zhang, Yizhou. "Real Time Crowding Information (RTCI) Provision : Impacts and Proposed Technical Solution." Thesis, KTH, Industriell ekologi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-174113.
Анотація:
The increasing population leads to higher passenger travel demand in Stockholm. The public transport becomes more and more crowded in rush hours. However, passengers carry out decisions usually based on limited traffic information and their travel experience. Passengers cannot take the initiative to avoid crowding based on existing SL traffic information. Real time crowding information (RTCI) research aims to help passenger to have more initiative to plan their travel in metro system, and assist operator to have higher space utilization efficiency. RTCI system contains4 subsystems: projection system, communication system, speaker system and recording system. The practical test was applied in Tekniska Högskolan metro station for two weeks in May 2015 with the permission from SL. The triangle analysis was applied to analyze the impacts of RTCI. The analysiscontains three analysis methods: passenger load data analysis, video record analysis and interview result analysis. The interview result shows RTCI increased round nine tenth of passengers ‘satisfaction and 43% of interviewees thought it was very useful for them. The calculation based on video record and interview result shows that 25% of passengers consulted this information and changed their behaviors on platform. According to the video record, the path became wider and passenger flow became smoother while RTCI system was activated. Passenger distribution was more even in metro based on passenger load data. The number of passengers who got into last unit train increased 8%, and the number in first and second unit train decreased 4% during RTCI practical test. The thesis mainly focused to analyze the impacts of RTCI instead of solving technical challenges. But the technical solution for RTCI system was proposed in thesis. The concept - “Smart Travel” was discussed in chapter11 which mainly considers travel time, crowding information and travel cost as most important factors to passenger.
6
Papangelis, Konstantinos. "User driven design of real time passenger information solutions for supporting rural passengers in the context of disruption." Thesis, University of Aberdeen, 2015. http://digitool.abdn.ac.uk:80/webclient/DeliveryManager?pid=228210.
Анотація:
Rural communities face a range of challenges associated with accessibility and connectivity. Though real-time passenger information systems (RTPIS) have been long heralded as offering the potential to mitigate some of these challenges their deployment in rural areas has been very limited. The lack of real-time passenger information has been identified as a contributing factor to a multitude of issues, such as high car usage, low public transport use and travel uncertainty. There is considerable potential for appropriate technologies to contribute to the alleviation of these issues, as evidence exists that they can influence travel behaviour, and cultivate positive attitudes towards the service and the operator. This thesis investigated the interplay between rural passenger experience and real-time information provision. Overall, this work aims to provide an initial stepping point on to understanding the interplay between passenger behaviour, disruptions, passenger experience, and real-time information. In order to explore the aforementioned, first, a series of interviews and focus groups with rural public transport passengers, rural transport operators, government agencies and members of academia have been carried out to study the rural passengers' responses to planned and unplanned travel disruption. Based on these i) a conceptual model that aims to describe the passenger recovery phases to disruption and the associated passenger information requirements, ii) and a framework that highlights characteristics of transport behaviour, and aligns them with drivers of transport behaviour adaptation have been created. Next, through a series of co-designed sessions in various rural areas throughout the UK a mobile technology probe, which provides public transport real time information to the passengers has been developed. Then using the technology probe a two-week before-and-after intervention study with 15 participants has been carried out. The results indicate that real-time information provided through the technology probe adjusted the travel behaviour of the participants. Namely, it improved the utilisation of waiting time of the participants, improved the efficiency of their travelling, and enabled them to find alternatives when needed. Further, to get a better picture of the effect of real-time information on rural travellers, during the intervention study 6 of the participants in their everyday travels for 7 days have been actively observed by the author. The outcomes from this supplemented the data from the study and illustrated how the rural public transport travellers used the system in their day-to-day travels. Finally, all our findings have been combined to co-create a system design with rural public transport passengers that aims to improve their experience during disruption. The final design mainly concentrated on providing information regarding pre-trip, on-trip and on boarding point, journey planning, supporting the rural passenger experience through social media, and disruption. In order to evaluate the applicability and suitability of the design, and explore how it relates to the needs of the rural passengers, two focus groups have been conducted. The results of the evaluation activity illustrate that the mobile RTPI system design was perceived as highly useful and relevant to the needs of the rural passenger.
7
Crosbie, William L. "Public -- private sector passenger rail Intelligence and terrorism information sharing." Thesis, Monterey, California : Naval Postgraduate School, 2008. http://edocs.nps.edu/npspubs/scholarly/theses/2008/Sep/08Sep%5FCrosbie.pdf.
Анотація:
Thesis (M.A. in Security Studies (Homeland Security and Defense))--Naval Postgraduate School, September 2008.Thesis Advisor(s): Simeral, Robert. Second Reader: McCreary, John. "September 2008." Description based on title screen as viewed on May 7, 2010. DTIC Descriptor(s): Terrorism, Rails, Passengers, Military Intelligence, Information Exchange, Theses, Abstracts, Case Studies, Surveys, Personnel, Law Enforcement, Models, Organizations, Nations, Railroads, Infrastructure, Methodology Author(s) subject terms: Passenger Rail; Private Sector; Intelligence; Intelligence Sharing; Sources; Patterns; Nodes; Nature; Pathways; Decision Makers; Psychology; Networks; Network Analysis; Social Network Analysis; Organizational Network Analysis; Strategy; Megacommunities; Informal Networks; Requirements; Priorities; Multi-Discipline; Dissemination; NYPD SHIELD; British Transport Police; Culture; Multiculturalism; Governance; Collaborative Partnerships; Foreign Intelligence; Liaison. Includes bibliographical references (p. 167-172). Also available in print.
8
McLay, Graeme David. "Understanding the role of information in the passenger rail industry." Thesis, University of Southampton, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.342751.
9
Reed, Landon T. "Real-time transit passenger information: a case study in standards development." Thesis, Georgia Institute of Technology, 2013. http://hdl.handle.net/1853/50218.
Анотація:
As the transportation sector fully integrates information technology, transit agencies face decisions that expose them to new technologies, relationships and risks. Accompanying a rise in transit-related web and mobile applications, a set of competing real-time transit data standards from both public and private organizations have emerged. The purpose of this research is to understand the standard-setting processes for these data standards and the forces that move the transit industry towards the widespread adoption of a data standard. This project will analyze through case studies and interviews with members of standard-setting organizations the development of three real-time transit data standards: (1) the development of the General Transit Feed Specification Realtime (GTFS-realtime), (2) the Service Interface for Real Time Information (SIRI), and (3) Transit Communications Interface Profiles (TCIP). The expected outcome of this research is an assessment of federal policy on standards development as well as an analysis of current and future trends in this sector—both technical and institutional. The results will inform federal transit policy and future action in standards-setting and intelligent transportation systems (ITS) requirements, identifying the potential catalysts that will increase the effectiveness of federal- and agency-level programs.
10
Islam, Md Faqhrul. "Impact of ubiquitous real-time information on bus passenger route choice." Thesis, Edinburgh Napier University, 2018. http://researchrepository.napier.ac.uk/Output/1508471.
Анотація:
Over the last decade, Ubiquitous Real-time Passenger Information (URTPI) has become popular among public transport passengers. The effectiveness of URTPI and hence the value of the investments into the necessary systems can be increased with a clear understanding of how URTPI influences passenger behaviour. However, such an understanding is still limited and fragmented. In particular, very little is known about the impact of URTPI on route choice. This study fills this gap evaluating the impact of URTPI on bus passengers' route choice. A revealed preference survey methodology was adopted for data collection and two questionnaire surveys targeting bus users were carried out. Categorical Regression and discrete choice models, such as Binary Logit Model and Multinomial Logit Model, have been applied to analyse the survey data. The study reveals that trip length, passenger age and profession are the main factors influencing the use of URTPI.Having access toURTPI, the frequency of its use is strongly influenced by the attributes of information and social norms. Bus arrival time and bus stop location are the two most important contents of information. Changing time ofdeparture from the start and the boarding time are the two most popular actions taken by bus passengers after consulting URTPI. Passengers' decisions are influenced by information on bus arrival time, bus route, and walking distance. As a result of the impact of URTPI on passengers' choices, the demand distribution for bus runs could potentially be changed by 33% and for bus lines by 22%. The overall network demand distribution could be affected in 42% of cases as a result of consulting URTPI.This study implicates that while investing in tailoring the sources of URTPI, passengers' preferred attributes and contents of information should be considered. Transport planners and operators should take the potential impact of URTPI into account to make better predictions of the PT demand distribution.
11
Hickman, Mark D. "Assessing the impact of real-time information on transit passenger behavior." Thesis, Massachusetts Institute of Technology, 1993. http://hdl.handle.net/1721.1/12268.
12
Goto, Koichi. "Studies on Passenger Support Systems for Public Transports Using Mobile Information Technologies." 京都大学 (Kyoto University), 2003. http://hdl.handle.net/2433/148499.
13
Pettersson, Pierre. "Passenger waiting strategies on railway platforms - Effects of information and platform facilities - : Case study Sweden and Japan." Thesis, KTH, Transportvetenskap, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-33550.
Анотація:
Abstract The Swedish railway has during many years received low customer satisfaction scores. Reasons for this are reliability, service and information concerns. The focus of this master thesis lies on the railway platform. The platform is an important part to the factors above as its information and facilities, which constitute a part of the service before the trip, could contribute in causing delays and reliability issues. This study investigates the behaviour of passengers on railway platforms and the effect that information, seats and entrances along the platform has on that behaviour. The goal is to find advantages and disadvantages and propose improvements in a Swedish setting. Platforms and trains that have been studied are in Stockholm, Sweden and Tokyo, Japan. Platform distributions and individual behaviour on the platforms are recorded with three different and relatively easy methods. Results of the Swedish study show aggregate trends where passengers tend to cluster around entrances and seats. Many Swedish passengers do not believe themselves to have enough information to know where their car will stop. These passengers do mostly not know that information exist and on average stand much further away from their closest door, when the train arrives, compared to passengers that believe themselves to know where their car will stop along the platform. The results of the Japanese study show that almost all passengers stand close to their door. From the findings in not only this, but also other studies, four aggregate properties in order to get better railway platforms are finally presented. These properties are reliability, clarity and availability of information and good location of seats and other facilities. Suggestions for tangible improvements for the Swedish railway platforms are finally given. Among these improvements are new information screens and standardized information and stopping position of trains.
14
Nelson, John Donald. "Innovative bus control for congested urban corridors : the integration of convoying systems and passenger information." Thesis, University of Newcastle Upon Tyne, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.315660.
15
Ettefagh, Mahsa. "Effects of Real-time Passenger Information Systems on Perceptions of Transit Services: Investigations of The Ohio State University Community." The Ohio State University, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=osu1366318693.
16
Fihn, John, and Johan Finndahl. "A Framework for How to Make Use of an Automatic Passenger Counting System." Thesis, Uppsala universitet, Datorteknik, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-158139.
Анотація:
Most of the modern cities are today facing tremendous traffic congestions, which is a consequence of an increasing usage of private motor vehicles in the cities. Public transport plays a crucial role to reduce this traffic, but to be an attractive alternative to the use of private motor vehicles the public transport needs to provide services that suit the citizens requirements for travelling. A system that can provide transit agencies with rapid feedback about the usage of their transport network is the Automatic Passenger Counting (APC) system, a system that registers the number of passengers boarding and alighting a vehicle. Knowledge about the passengers travel behaviour can be used by transit agencies to adapt and improve their services to satisfy the requirements, but to achieve this knowledge transit agencies needs to know how to use an APC system. This thesis investigates how a transit agency can make use of an APC system. The research has taken place in Melbourne where Yarra Trams, operator of the tram network, now are putting effort in how to utilise the APC system. A theoretical framework based on theories about Knowledge Discovery from Data, System Development, and Human Computer Interaction, is built, tested, and evaluated in a case study at Yarra Trams. The case study resulted in a software system that can process and model Yarra Tram's APC data. The result of the research is a proposal of a framework consistingof different steps and events that can be used as a guide for a transit agency that wants to make use of an APC system.
17
Magnusson, Helena. "Passagerarnas attityder till säkerhet och risker på en finlandsfärja : -en fortsättningsstudie över attityder om säkerhet när turisten färdas på världens vackraste motorväg, utan att ens hålla i ratten." Thesis, Karlstads universitet, Fakulteten för samhälls- och livsvetenskaper, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-8304.
Анотація:
Det finns vissa risker förenat med att vara resenär ombord på en färja. Att resa med ett passagerarfartyg har mer och mer utvecklats till en fritidsaktivitet där själva resandet ofta är av underordnad betydelse. Tidigare forskning visar att cirka 13 procent av passagerarna inte tar till sig den allra viktigaste säkerhetsinformationen. Attityden bland passagerare verkar vara en något likgiltig inställning till säkerhetsinformation, trots tidigare olyckor. Syftet är att studera passagerarnas attityder till säkerhetsinformation ombord på en nattfärja som trafikerar Sverige-Finland. Fokus ligger på attityder till de risker man kan utsättas för på grund av att man är i en okänd miljö när man reser med en färja. Föreliggande studie är en uppföljning av magisteruppsatsen ”Operatörernas attityder till säkerhet på finlandsfärjorna” (Magnusson, 2010). Följande frågeställningar valdes för att kunna uppnå uppsatsens syfte: - Tar passagerare del av den säkerhetsinformation som tillhandahålls av rederiet? - Anges något skäl till varför man inte tagit del av säkerhetsinformationen? - Förstår passagerare vad olika symboler och larm betyder? I denna uppsats användes intervjuer som metod, eftersom intresset är riktat mot passagerarens ståndpunkt och attityder angående säkerhetsinformation ombord på ett passagerarfartyg. Vidare var avsikten att fånga upp vad passageraren upplever som relevant och viktigt. Intervjuer skedde bland svensktalade passagerare ombord på en finlandsfärja. Resultat av studien visar att passagerarna ansåg att säkerhetsinformation är mycket viktigt, men ändå fanns det uppenbara brister i deras inhämtande av den säkerhetsrelaterade information som faktiskt tillhandahölls av rederiet. Flera passagerare läste av olika anledningar inte den information som presenteras. Som skäl till varför de inte hade tagit del av befintlig information angavs att de inte hade hunnit, att det vid tillfället var bra väder, att de litade på besättningen och att fartyget ansågs vara säkert. De allra flesta passagerare i undersökningen var nöjesresenärer och de flesta av dem hade rest med det aktuella fartyget tidigare. Av de 48 intervjuade passagerarna visste de flesta var man kan få tag på säkerhetsinformation ombord, men de hade inte tagit del av den. Passagerarna svarade att det går att få information i hytten, på skyltar, samt att det vid behov går att fråga i fartygets Information. Flera passagerare hade inte hört säkerhetsutropet via fartygets PA-system i samband med avgång och det tycks till största delen ha berott på att de inte hade lyssnat ordentligt och att det var för mycket bakgrundssorl. Flera passagerare visste inte vad de skulle göra vid ett eventuellt utrymningslarm (sju korta och en lång signal) och flertalet av passagerarna visste inte heller vilken samlingsstation de tillhörde och vilket däck den låg på. Tre skyltar förevisades för passagerarna (pil för utrymningsväg, samlingsstation och barnlivbälte) och även om inte alla passagerare visste vad de betydde, så kunde de räkna ut de två första genom slutledningsförmåga, men symbolen för barnlivbälte begreps bara av hälften av de tillfrågade.There are some risks involved when travelling onboard a ferry. Travelling with passenger ferries has increasingly evolved into a recreational activity and the journey itself is often of secondary importance. Previous research has shown that approximately 13 percent of the passengers do not receive the most important safety information. The attitude among several passengers seems to be a somewhat indifferent approach toward safety, despite previous accidents. The purpose was to study the passengers’ attitudes to safety information onboard a night ferry in traffic between Sweden-Finland. The focus is on attitudes to the risks you may face because of being in an unfamiliar environment when you travel by ferry. This study is a follow up to the D-level master thesis “The operators’ attitudes towards safety on the ferries Sweden-Finland” (Magnusson, 2010). The following questions were selected to achieve the purpose for this thesis: - Do passengers take part of the safety information provided by the shipping company? - Is there any reason given why the information was not absorbed? - Do passengers understand the different symbols and alarms? In this thesis interviews were used as method. The main interest was focused on the passenger's outlook and attitudes on safety on board a passenger ferry. Furthermore, the intention was to catch the passengers believes in what is relevant and important. The interviews were done with Swedish speaking passengers. The result of the study showed that passengers believed that safety is very important; yet there were obvious deficiencies in their gathering of the safety-related information that actually was provided by the Company. Several passengers did not, for various reasons, read the information presented. As reasons for why they had not taken note of the available information, they said they had not had time, it was good weather during the voyage, they trusted the crew and the ship was considered to be safe. The vast majority of the passengers in the survey were leisure travellers, and most of them had travelled with the ship earlier. Among the 48 interviewed passengers, the majority knew where to find safety information on board, but they did not take it in. The passengers said that it is possible to get information in the cabin, on signs, and if necessary go to the ship’s reception. Several passengers had not heard the safety announcement by the ship's PA system at the departure and it seems it was because they had not listened properly and that there was too much murmur. Many passengers did not know what to do in case of an evacuation alarm (seven short and one prolonged blast) and most of the passengers did not know which assembly station they belonged and which deck it was located on. Three symbols were shown to the passengers (evacuation route arrow, assembly station and children’s life jacket) and although not all the passengers knew what they imply, they could figure out the first two symbols by reasoning, but the symbol of children’s life jacket was understood only by half of the respondents.
18
Marei, Ibrahim Fatehi Ibrahim. "The role of law and policy in promoting transparency of information in managing emissions from the passenger transport sector to address climate change: Proposals for law reform in the United Arab Emirates." Thesis, Queensland University of Technology, 2022. https://eprints.qut.edu.au/229056/1/Ibrahim%20Fatehi%20Ibrahim_Marei_Thesis.pdf.
Анотація:
This thesis examines the role of law and policy in the United Arab Emirates in promoting transparency of information when reporting the measurement of emissions from vehicles and information about mitigation actions in response. The Paris Agreement rulebook and the IPCC 2006 guidelines for greenhouse gas emissions inventories are the main standards used. The study found that no mandatory rules are in place in the UAE to facilitate systematic reporting of this information. Accordingly, proposals for law reform are made that would legitimise the UAE’s climate actions, aid climate reporting, and achieve environmental sustainability in transport.
19
Bodderas, Chris. "Trying to become "The World’s Cosiest Airport" : A Case Study on Customer Experience Management from a Service Delivery Network perspective." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Informatik, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-28078.
Анотація:
The practical relevancy of Customer Experience Management is increasing. The research on the topic has still not found common ground in all areas. Most scholars still fail to see the advantage of adopting a broader perspective of Customer Experience Management and integrating factors that lie out of the focal company’s control into the scope of the conceptual framework. The aim of this thesis is to clarify the principal elements that constitute Customer Experience Management and explore what role the Service Delivery Network plays in this context and how it can be managed more effectively with the help of IT/IS. To explore the problem empirically, a case study approach was used. The author had the possibility to investigate the Passenger Experience activities of Tallinn Airport which has the unique goal of becoming "The World’s Cosiest Airport". Summarizing the findings of the thesis very briefly, the following things should be noted. First, the case study has shown empirically that passengers’ experiences with different companies in a Service Delivery Network interfere with each other. Second, the findings suggest that Partner Management is an important part of Passenger Experience Management. Third, IT and mobile IT in particular are good means to manage Passenger Experiences. Especially, mobile applications have a huge potential to support a customer’s self-management and co-create an experience. A potential avenue for future research would be 1. to take on the passenger perspective on the topic and 2. to replicate the study or at least parts of it at other airports to allow cross-case analyses.
20
Constance, Leroy David William. "Alignment between business and IT strategies : a case study at a transport organisation." Thesis, Cape Peninsula University of Technology, 2011. http://hdl.handle.net/20.500.11838/2297.
Анотація:
Thesis (MTech (Information Technology))--Cape Peninsula University of Technology, 2011.For almost three decades practitioners, academics, consultants, and research organisations have identified 'attaining alignment between IT and business' (Luttman & Kempaiah, 2007), as a pervasive problem. Despite the wide acceptance of the term "strategic alignment", there was no consensus on how to achieve alignment. The research philosophy was of an interpretive study and an inductive research approach was used. The research strategy was by means of a case study, namely PRASA Western Cape, a business unit of Passenger Rail Agency of South Africa (PRASA). The time horizon for this research was cross sectional. For the data collection a semi-structured interview, supported by secondary data from the business plan and annual report, was used. The research problem was "PRASA has dysfunctional and fragmented institutional arrangements, resulting in misalignment between business and IT". The primary research question to address this problem was "How can PRASA manage strategic alignment between business and IT?" The aim of this research was to understand why the misalignment between business and IT strategies exists at PRASA. A further aim was to propose a guideline to manage alignment between business and IT strategies with the intention of overcoming the fragmented and dysfunctional institutional arrangements. To address resolving the research problem three theoretical models were used. The strategic alignment model was used to ascertain the strategic perspective of PRASA as well as to identify the external strategic fit and internal functional integration of an organisation. The second model used was the strategic alignment maturity model. This model was used to identify the alignment maturity of the business/IT strategies. The final model used was the balanced scorecard. Alignment is one of the best practices recommended by the balanced scorecard, and it recommends aligning all to the strategy of the company. The reason for using the balanced scorecard was that the company currently uses this tool to manage performance. The research finding concluded that PRASA had the strategic execution alignment perspective - business strategy dictates the IT strategy. The overall strategic alignment maturity of the organisation was found to be in initial process. The balanced scorecard methodology was known by all, yet few knew what the performance measures for the organisation was for the year. The triangulated conclusion was that strategic alignment between business and IT was a problem at PRASA. The recommendation was that the organisation conducts three surveys firstly to identify its strategic choice, secondly to identify the strategic alignment maturity and lastly to do a balanced scorecard best practice survey.
21
Van, der Zwaag Frank. "EBusiness systems innovation and change in the passenger airline industry submitted in partial fulfilment of the degree of Master of Business in Information Technology, Auckland University of Technology, December 2004 /." Full thesis, 2004.
22
Слободяник, Ю. Б. "Інформаційне забезпечення стабільної роботи підприємств пасажирського автотранспорту". Thesis, Донецький національний університет, 2003. http://essuir.sumdu.edu.ua/handle/123456789/62789.
Анотація:
Запропоновано принципи і умови впровадження моделі інформаційного забезпечення фінансової системи автотранспортних підприємств.Proposed principles and conditions for implementation of the model information of the financial system of transport enterprises.
23
Гужов, И. М., та I. M. Guzhov. "Анализ данных из системы RetailBud и оптимизации транспортного обслуживания : магистерская диссертация". Master's thesis, б. и, 2020. http://hdl.handle.net/10995/93454.
Анотація:
Данная тема актуальна тем, что общественный транспорт плохо развит в малых и средних городах России и нуждается в доработке. Сейчас транспортные предприятия небольших городов не имеют четкой структурированной систем для обслуживания пассажирских перевозок и на их фоне транспортная сфера, как один из важнейших субъектов экономики страны развита слабо. Практическая значимость: - Описана работа системы RetailBud и её польза для всех транспортных предприятий страны и мира. - На примере маршрута №14 города Каменск-Уральский показан расчет прибыли транспортного предприятия.This topic is relevant because public transport is poorly developed in small and medium-sized cities of Russia and needs to be improved. Now the transport enterprises of small towns do not have a clear structured system for servicing passenger traffic and, against their background, the transport sector, as one of the most important subjects of the country's economy, is poorly developed. Practical significance: - Described the work of the RetailBud system and its benefits for all transport companies in the country and the world. - On the example of route No. 14 of the city of Kamensk-Uralsky, the calculation of the profit of a transport company is shown.
24
Perroy, Bastien. "Temporal Disorientation of Metro Travellers." Electronic Thesis or Diss., Paris, EHESS, 2024. http://www.theses.fr/2024EHES0031.
Анотація:
Les voyageurs du métro sont désorientés lors de perturbations inopinées du trafic, comme un trafic interrompu en raison d'un bagage oublié. Nous examinons dans un premier temps la structure de ces désorientations, et l'expérience du métro en général. Nous postulons que l'expérience de désorientation, essentiellement temporelle durant les perturbations inopinées, partage des fondements fonctionnels avec la désorientation spatiale et engage divers degrés de conscience. Nous soutenons que l'expérience du métropolitain incarne la liminalité, marquée par les marges des structures temporelles, spatiales et sociales urbaines. Ces cadres théoriques sont ensuite approfondis à travers trois études empiriques. Par l'administration de questionnaires psychométriques en temps réel lors de perturbations du trafic, nous révélons que la désorientation des voyageurs est marquée par une dilatation temporelle, essentiellement en lien avec le sentiment d’agentivité. Nous révélons aussi comment les souvenirs d’expérience de désorientation sont compressés et déformés dans la mémoire au fil du temps (étude 1). Nous validons ensuite un instrument pour mesurer la transparence des descriptions de perturbation, nous permettant d'identifier des améliorations possibles de la qualité de service (étude 2). Finalement, nous générons un jeu de données inédit, constitué de centaines de milliers de réponses de voyageurs aux annonces de perturbation, analysées via un modèle de langue et une approche phénoménologique. L'expérience de désorientation, bien que secondaire dans le vécu du métro, articule une dynamique émotionnelle en trois temps – perplexité, désemparement, anxiété – à laquelle l'information voyageurs doit répondre (étude 3)Metro travellers experience disorientation during unexpected traffic disruptions, such as service interruptions due to forgotten luggage. We first explore the structure of these disorientations and the general experience of metro travel. We posit that the fundamentally temporal experience of disorientation during unexpected disruptions shares functional underpinnings with spatial disorientation and manifests across various degrees of consciousness. We argue that the metro experience embodies liminality, characterised by the margins of urban temporal, spatial, and social structures. These theoretical frameworks are further explored through three empirical studies. By administering psychometric questionnaires during disruptions, we reveal that passengers’ disorientation is marked by a temporal dilation, essentially linked to the sense of agency. We also uncover how memories of disorientation experiences are compressed and distorted over time (study 1). We then validate an instrument to measure the transparency of disruption descriptions, enabling us to identify possible improvements in service quality (study 2). Finally, we generate an innovative dataset comprising hundreds of thousands of passenger responses to disruption announcements, which we analyse using a large language model and a phenomenological approach. The experience of disorientation, while secondary in the metro experience, articulates a three-stage emotional dynamic – perplexity, helplessness, anxiety – to which passenger information must respond (study 3)
25
Pocius, Tadas. "Mobile airline to passenger communication." Master's thesis, Lithuanian Academic Libraries Network (LABT), 2014. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2014~D_20140630_114843-59334.
Анотація:
In the final master’s dissertation analysis on current 15below communication platform PASNGR. In addition to this there is a short analysis done on each of PASNGR components to find out usage possibilities. Furthermore, the platform is dependant on Reservation Systems, so analysis on them is done as well, including processes and data. The goal of this dissertation is to create a mobile app integrated into PASNGR. For this reason integration analysis is done, by reviewing components, data and functions. After analysis is done, Business Process Model is created to represent the workflow of the app, including internal processes and interaction with PASNGR. Furthermore a review of mobile application technologies is done, including common tools used in development. By doing this there is the best solution for current 15below developers’ environment found. The solution would mean the least resources to be used to develop the app. Finally a prototype of the mobile application is created, to show the possibilities. The app works on Android and iOS platforms, gives an ability for user to download itineraries and store for offline usage, an ability to scan a barcode at the airport straight from the app, give post flight experience feedback for the airline, receive schedule change notifications and accept them.Baigiamajame magistro darbe atliekama kompanijos „15below“ naudojamos avialinijų komunikacijos su keleiviais platformos „PASNGR“ analizė. Atskirai atliekama trumpa kiekvieno „PASNGR“ modulio apžvalga įvertinant taikymo galimybes. Be to, kadangi platforma yra priklausoma nuo globaliųjų paskirstymo sistemų, apžvelgiamos ir jos apimant procesus, bei naudojamus duomenis. Darbe yra numatomas sukurti mobiliosios aplikacijos prototipas surištas su „PASNGR“ platforma. Tam tikslui yra atliekama integracijos analizė, apžvelgiant komponentus, duomenis ir funkcijas. Galiausiai yra sukuriamas veiklos proceso modelis atvaizduojantis mobiliosios aplikacijos prototipo veikimo principus, bei interakciją su platforma „PASNGR“. Darbo eigoje apžvelgiamos mobiliųjų aplikacijų technologijos, bei įrankiai joms kurti. Taip parenkamas priimtiniausias spendimas esamai kompanijos „15below“ programuotojų aplinkai ir lemiantis minimalias sąnaudas. Galiausiai sukuriamas mobiliosios aplikacijos prototipas veikiantis Android ir iOS platformose, gebantis atsisiųsti elektroninius bilietus į mobilųjį įrenginį ir jame išsaugoti naudojimui neprisijungus prie interneto, leidžiantis naudotojui skenuoti brūkšninį kodą oro uoste, po skrydžio pateikti nuomonę apie gautas avialinijų paslaugas, priimti pranešimus apie skrydžių pakeitimus, bei leisti juos patvirtinti.
26
Gkioulou, Zafeira. "Evaluating the impact of waiting time uncertainty on passengers´decisions." Thesis, KTH, Systemanalys och ekonomi, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-203123.
Анотація:
Service reliability is one of the main factors influencing public transport level of service and, thus, passengers’ satisfaction. Public transport services are subject to various sources of uncertainty related to traffic conditions, public transport operations and passenger demand. Passengers are able to form their perception of trip attributes and service reliability through accumulating experiences of repetitive travel choices. Perceived service reliability can be improved either by increasing the ground-truth service reliability (e.g. introduce exclusive bus lanes, control strategies etc.) or by providing real time information (RTI) to passengers. However, RTI prediction schemes might not be perfectly accurate and thus, passengers might be able to account for the reliability of the provided information as well. The learning mechanism of individuals becomes, as a result, an important component in Dynamic Transit Assignment Models (DTAM) which enables accounting for how perceived reliability of service and the provided information evolves, through iterative network loading. This thesis provided the modeling framework for passengers’ perception of reliability and its effects on decision making with respect to path choice. Within-day effect is represented through the incorporation of scheduling constraints, while passengers’ learning mechanism accounts for updates in their expectations and the perceived level of information credibility in the day-to-day context. The proposed model was applied to Stockholm’s rapid transit network which was simulated in BusMezzo, an agent-based public transport assignment model. The application used the real-world timetables, vehicle schedules and RTI prediction scheme. Passengers’ learning function was analysed under various specifications which corresponded to different levels of adaptation. The results highlight the importance of capturing service uncertainty and the credibility associated with alternative information sources, while they stress the need for empirical estimation and validation of the proposed model. This study also provides the framework for future evaluation of measures which aim to improve service reliability.
27
Kim, Ji Sun. "A study of passengers' anxiety on the London Underground to help design its information environment." Thesis, Brunel University, 2017. http://bura.brunel.ac.uk/handle/2438/16008.
Анотація:
Provision of information has been used as a strategy to relive travel-related anxiety. This study is motivated by the successful attempts for reducing the anxiety. Although, passengers' anxiety about using public transport (PT) has already been discussed, the London Underground passengers' anxiety has rarely been a target of investigation in the academic literature. Anxiety associated with the Underground use is reported to be greater than other PT modes. Although the existing studies discussing PT passengers' anxiety have attempted to provide solutions for anxiety reduction, few endeavours have been made to offer them based on the investigated causality between determinants of anxiety and its arousal. Thus, this study fills the gap by identifying antecedents, and verifying their effects on anxiety about the Underground use. This, in turn, furnishes theoretical grounds for designing content of information with an aim to relieve the anxiety in the circumstance that little data exists, which can be utilised for developing information for the purpose. To achieve the goal, two sets of phases have been engaged. First, a questionnaire (N=81) was conducted to identify anxiety triggers. The results revealed that they were other people's anti-social behaviour, overcrowding, noise, and late-night travel. An expert group interview was carried out to investigate what efforts are made to support passengers in the anxiety inducing situations. Second, examination was performed to understand about the passengers' anxiety based on theoretical knowledge about anxiety, and to determine its antecedents. A research model was formulated including six factors, perceived invulnerability, perceived physical ability, trust in other passengers (informal social control), confidence in the authorities, safety knowledge, and perceived uncontrollability. The effects were assessed through structural equation modelling, using questionnaire data (N=269). The results uncovered that perceived invulnerability, perceived physical ability, and confidence in the authorities have negative indirect effects on anxiety through perceived uncontrollability, and safety knowledge has a negative direct effect on anxiety. The confirmed anxiety buffering effects of the factors will be suggested to be used for developing content of information to help relieve the arousal. The study contributes to knowledge by identifying the determinants of the passengers' anxiety, and testing their effects on anxiety, and to produce theoretical support to create service information environment which helps relieve the anxiety.
28
Digges, La Touche E. "The provision of real-time information for passengers in metro networks case studies : London and Hong Kong." Thesis, University College London (University of London), 2015. http://discovery.ucl.ac.uk/1460717/.
Анотація:
This study looks at discovering information about the dynamics of a metro network, in real-time, using entry and exit data from the passengers’ smart cards. The data shows to be a valuable source of information about the current conditions of the network for both operators and passengers. An algorithm was developed which used real-time data to determine journey time characteristics, and to determine deviations from normal travel time and the extent to which these constitute a delay. This study focuses on the London Underground network and the Hong Kong MTR network as case studies to test the algorithm using the data produced by the automated ticketing systems. It aims to mine the data to provide information that can be used by passengers of the network. This information can lead to passengers knowing optimal routes, a realistic travel time and the number of minutes a delay may cost them; when the delay may be caused by congestion or service problems. Operationally this can allow for delay status reports to be more realistic, dynamic and responsive to crowding and provide information to the operators about the dynamics of the network in real time.
29
Shokhin, Anatolii. "Exploring passengers’ interest toward onboard connectivity in the Urban Area." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-230628.
Анотація:
In the recent decades, individual industries and whole sectors have been transformed due to the digital revolution. A combination of disruptive technologies and innovative business models, leading to new market opportunities and bringing unique values to customers. Companies that are primarily focused on the digitalization are able to scale their businesses faster and gain leading market positions. This thesis explored the impact of digitalization on the rail industry based on a business case by Bombardier Transportation (BT). Deregulation of the rail market and a focus on passengers’ experience was identified by BT as a business opportunity. Bombardier’s strategy was to extend products and services beyond those of a train operator, toward passengers. Bombardier initiated a project with code name “ON: BOARD” that was aimed at increasing journey experience by providing digital entertainment. However, the problem was the lack of knowledge regarding the passengers’ interest towards services provided under the scope of the project ON: BOARD, in particular in the Urban Area. The goal of this thesis was to observe passengers’ interest towards services of the project ON: BOARD traveling with Commuter trains in the area of Stockholm city. In order to meet the research goal and answer research questions, a qualitative method was selected. To be more precise, a survey with a structured questionnaire was conducted within a heterogeneous population. Non-probability quota-based sampling technique was selected. The collected data was analyzed based on descriptive statistical method, in particular, using one-way and cross-tabulation methods. Based on the research result the conclusion was following: passengers in the Urban area, in particular, commuter trains, were highly interested in the connectivity functionalities provided under the scope of project ON: BOARD. Thus, Bombardier was recommended to enter Urban Transport as the part of the market expansion strategy.Under de senaste decennierna har individuella industrier och hela sektorer transformerats på grund utav den digitala revolutionen. En kombination av omvälvande teknologier och innovativa affärsmodeller har lett till nya marknadsmöjligheter och unika värden för kunder. Företag som är primärt fokuserade på digitalisering har möjligheten att snabbt skala deras affärsverksamhet och erhålla ledande marknadspositioner. Detta examensarbete har undersökt digitaliseringens effekt på järnvägsindustrin baserat på ett affärsfall av företaget Bombardier Transportation (BT). Avreglering av järnvägsmarknaden och fokus på passagerarupplevelse identifierades av BT som affärsmöjligheter. Bombardiers strategi var att utöka sina produkter och tjänster utöver det vanliga utbudet hos en tågoperatör, mot passagerare. Bombardier initierade ett projekt med kodnamn ”ON: BOARD” som syftade till att förbättra passagerarupplevelsen med hjälp av digital underhållning. En problematik uppstod dock på grund utav en bristande vetskap angående passagerarnas intresse om de tillhandahållna ON: BOARD-tjänsterna, speciellt i stadsområden. Målet med detta examensarbetet var att observera passagerarnas intresse av tjänster tillhandahållna via ON: BOARD, begränsat till pendeltåg runtom Stockholmsområdet. För att uppnå detta och att besvara de upprättade forskningsfrågorna valdes ett kvalitativt tillvägagångssätt. Det vill säga, en strukturerad enkätundersökning genomfördes inom en heterogen population. En icke-sannolikhetsbaserad och andelsbaserad samplingsteknik valdes som metod. Den insamlade datan analyserades med hjälp av statistiska metoder, framför allt användes ”one-way” och korstabulerings metoder. Baserat på resultaten och den efterföljande analysen tillhandahölls ledningen av BT rekommendationer. Utöver detta kartlades användarnas onlinebeteende med hjälp av resultaten och förslag till framtida forskning presenterades.
30
Lazarev, Valery. "Improving mass transit service by using crowdsourcing and gamification : A study on how to develop and design an application that can be used to encourage Värmlandstrafik’s passengers to report problems and concerns." Thesis, Karlstads universitet, Handelshögskolan (from 2013), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-78036.
Анотація:
Application that combines crowdsourcing and gamification elements should be usable by as many passengers as possible, considering all the different smartphones available on the market and people with disabilities. Thus, most popular platforms for cross-platform mobile application development should be compared in order to choose the appropriate one for this project. Finally, application prototype should be further tested to gather more feedback about design and concept for improvements and future studies. Such solution is not meant to replace current methods of information gathering, but instead should be one of the available tools.
31
Passenberg, Carolina [Verfasser], Angelika [Akademischer Betreuer] Peer, and Eckehard [Akademischer Betreuer] Steinbach. "Transparency- and Performance-Oriented Control of Haptic Teleoperation Systems / Carolina Passenberg. Gutachter: Angelika Peer ; Eckehard Steinbach. Betreuer: Angelika Peer." München : Universitätsbibliothek der TU München, 2013. http://d-nb.info/1045730084/34.
32
Jepson, Dale. "Enhancing public transport operations on arterial roads." Thesis, Queensland University of Technology, 1998. https://eprints.qut.edu.au/36092/1/36092_Jepson_1998.pdf.
Анотація:
Bus priority treatments such as busways, bus lanes and bus priority at traffic signals are all utilised in Australian metropolitan areas. These treatments are designed to reduce the travel time for buses and make this transportation mode more efficient and attractive. The common applications of such treatments for Australian
conditions are assessed in this research to identify the travel time impacts of introducing bus priority. This will assist in the selection of bus priority measures on
arterial roads for Australian conditions. The methodology applied here entails the identification of optimum conditions for using typical bus priority treatments.
This research identifies the number of bus passengers necessary to justify various forms of bus priority treatments with varying traffic conditions. The traffic
conditions modelled varied from low through to high degree of saturation for general purpose traffic on the road network. The resultant analyses demonstrated that as the degree of saturation increases, higher numbers of bus passengers are necessary to justify reducing the capacity by introducing bus priority. It is concluded however that
an economic analysis using travel time costs should not be the only criteria used to identify the appropriate bus priority treatment. It is suggested that bus priority should be part of an overall traffic management approach in conjunction with cost disincentives to cars and appropriate marketing for public transport. The current trends in bus priority treatments are addressed by considering a case study for the Gold Coast Highway located on Queensland's Gold Coast. This work
provides an evaluation of bus priority treatments and conditions for justification for such measures. The research summarises the impact of introducing bus lanes, transit lanes, bus priority at traffic signals and improved passenger information and ticketing systems for the Gold Coast Highway. The analysis indicates that journey time saving for buses of up to 20 percent may be achieved with these bus priority treatments.
33
Vaitkus, Mantas. "Miesto viešo transporto keleivių srautų ir bilietavimo sistemos tyrimo programinė įranga." Master's thesis, Lithuanian Academic Libraries Network (LABT), 2005. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2005~D_20050526_094926-54522.
Анотація:
The progress of technologies obliges us to look for the most effective solutions to optimize design and development process of enterprise. Automated process and crucial events handling makes enterprise’s work quality better and reduces management costs. There is no exception in the segment of public transport too. A similar purpose software modification was analyzed during MunLt development process. Main advantages and disadvantages were compared. This thesis is concerned with use of the newest software development technologies ant tools in software development of passengers’ flows and ticketing system research. Tools for software management and planning were analyzed in this work. They let us to reduce risk and guaranty software quality. Development of the system architecture fulfills all requirements for software documenting. Software quality tested using structural and functional test cases. The final product satisfies all users’ requirements. Faster time-to-market, reduced costs for investment or reuse are reason why we use new software development tools.
34
Zhang, Li, and Xi Ren. "A two-factor evaluation of bus delays based on GIS-T database and simulation." Thesis, Högskolan i Gävle, Avdelningen för Industriell utveckling, IT och Samhällsbyggnad, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-7985.
Анотація:
During the urbanization process, vehicles quantity increase with expansion in population. Under this situation, bus transportation system also suffers from bus delay. Bus delay could be caused by a series of factors, for instance, overload passengers, traffic jam, traffic accident and other unpredictable situations. Therefore, choosing crucial elements to efficiently evaluate bus delay is a complex problem in bus delay researches and operation management. The thesis propose an approach to evaluate and explain bus delay by two elements: traffic congestion and passengers’ waiting time. Those two elements would represent the action of external and internal factors on bus operation. This approach could be adaptive to explain the reasons for bus delays, thus to help the optimization of bus lines and give useful information for decision making of transportation company. To achieve the research aim, a GIS-T database was created by combining the GIS database and TIS database. Spatial data as well as attribute data are combined in the database to represent the crucial information for bus delay. Based on GIS-T the database, the impact of traffic congestion and passengers’ waiting time was calculated using the bus line simulation. By implementing the above steps, the main cause of bus delay was studied. A case study application of this method is narrated; focusing on optimize the bus system of Guiyang city, South China. Different methods are used to find out the problem of system and the reason for delay. Moreover, optimization suggestion is proposed according to result. Compared with other methods, the two-factor method has the advantage of locating the reason of delay for each station. The time performance is not superior to other methods. By comparing the situation of adjacent station, the proportion of traffic congestion and overload passenger in bus delay was determined. The two-factor method is applicable for other transit system in different cities which has similar structure as Guiyang. However, for cities with other structure, a feasibility should be made to select an appropriate model.
35
Wu, Tung-Ling, and 吳東凌. "Effects of Real-Time Bus Information Services on the Passenger Behavior." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/88981368791402104174.
Анотація:
博士國立交通大學
運輸與物流管理學系
103
The development and maintenance of bus Information services (BIS) systems represents a substantial investment; therefore, public transport agencies must be sure that the benefits of BIS justify these capital expenditures. This study measured the service efficiency of the BIS in Taipei, eight years after its inception, by studying passengers feedback and analyzing the duration for which passengers use buses as their major mode of transportation. Our objectives are: 1) to understand whether providing BIS encourages commuters to take buses as their major mode of transportation. We further analyzed what factors lead passengers to stop commuting on buses. 2) Based on the results of the aforementioned analysis, we intended to propose strategies to promote and enhance the efficiency of public transit and BIS within budget limitations. We conducted analysis and estimated parameters using survival theory and logistic regression models. Survival theory results showed that on average, passengers using BIS tended to use public transportation 12.36 months longer than those who did not use BIS. The risk of BIS users ceasing their use of buses was 22.6% that of BIS non-users. We therefore inferred that BIS lead to passengers using bus travel as their major mode of transportation for a longer period of time, and reduce the risk that they will stop commuting on buses. We also found that the duration for which passengers use buses as their major mode of transportation is affected by their level of education, occupation, average waiting time for buses, and the bus usage frequency. From logistic regression results, we found that students, males, the elderly, and passengers with lower education levels were relatively less likely to utilize BIS. This study recommends that public transport authorities continue to budget for bus information systems, which promote buses as major mode of transportation and increase bus occupancy rates. As students are more likely to give up on bus travel and less likely to utilize bus information services, authorities should focus their efforts on students 18 years old and over. In addition to providing an academic basis for analyzing the efficiency of BIS, this study can also assist public transport authorities in improving the strategic planning of BIS.
36
Monteiro, Rui Paulo Araújo. "Passenger identification and monitoring using thermal images." Master's thesis, 2018. https://hdl.handle.net/10216/115213.
37
Monteiro, Rui Paulo Araújo. "Passenger identification and monitoring using thermal images." Dissertação, 2018. https://hdl.handle.net/10216/115213.
38
Torres, Ana Rita da Costa. "Passenger-oriented visualization of urban mobility data." Master's thesis, 2019. https://hdl.handle.net/10216/121322.
39
Monteiro, Rui Paulo Araújo. "Passenger identification and monitoring using thermal images." Dissertação, 2002. https://repositorio-aberto.up.pt/handle/10216/115213.
40
Ke, Bo-Jia, and 柯伯佳. "Software for Testing and Developing of Passenger Information System Controllers on Trains." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/5qbmnz.
Анотація:
碩士明志科技大學
電子工程系碩士班
103
Transportation is an essential part of everyday life, and high occupancy transport systems such as railways are undergoing rapid expansion and development. As a result, passenger information system controllers (PISC) must be faster and more responsive in displaying information. The aim of this research was to enable train information provided to passengers to be swiftly and automatically. All railway systems in Taiwan, including the Taiwan Railway Administration (TRA), Taipei Rapid Transit System, and the Taiwan High Speed Rail, are transporting an increasing number of passengers per year; however, passenger information displays on the trains have long been inadequate. During a train journey, PISC collects and analyzes relevant data, which is then displayed on the LED screens installed in each train car and broadcast over the public announcement system. If necessary, passengers can communicate with the conductor using the intercom system; likewise, the conductor can also make emergency announcements using the passenger information system.
41
"The new crowd: Design of subway station with overlaid passenger flow and information flow." Thesis, 2009. http://hdl.handle.net/1911/61865.
Анотація:
A new prototype of subway station with overlaid passenger flow and information flow is suggested to be applied to the newly developed Line 8 in the City of Beijing, both to deal with the crowded passenger flow space and to provide a dynamically continuous city image to the passengers as a feedback of the collection of their route information.
42
Lima, Jorge Filipe Monteiro. "Argumentation In The Resolution Of Passenger Problems using Mobile Devices." Master's thesis, 2016. https://repositorio-aberto.up.pt/handle/10216/89252.
Анотація:
Numa companhia aérea, o planeamento e consequente monitorização de voos é um problemacomplexo, pois implica a consideração de múltiplos e dispendiosos recursos e suas dependências.Eventos inesperados obrigam a alterações nos planos inicialmente previstos, pelo que se tornanecessário existir uma entidade responsável pela resolução dos possíveis problemas que eventuaisirregularidades provocam.O Centro de Controlo Operacional (CCO) é a entidade que gere a operação de uma companhiaaérea nos momentos que antecedem a realização dos voos, tendo como principal objetivo solu-cionar eventuais problemas minimizando tanto quanto possível o seu impacto em custo e atraso.Três grandes consequências destas irregularidades são os atrasos, cancelamentos dos voos e perdasde ligações dos passageiros em trânsito para outros destinos.A resolução de uma irregularidade tem normalmente impacto em 3 dimensões: os recursosdo avião, os passageiros, e a tripulação. No caso de o afetado ser o passageiro, este é geralmenteinformado pela companhia aérea do itinerário alternativo como sendo um fato consumado e, naeventualidade de não concordar com a solução dada, terá de se dirigir ao balcão de irregularidadesou telefonar, para tentar ver o seu inconveniente resolvido de outra forma.Nesta dissertação é proposto um sistema onde seja possível a participação ativa do passageirona resolução do problema, através de uma aplicação móvel, tentando deste modo aumentar asatisfação do mesmo, minimizando os inconvenientes inerentemente existentes, pela obtenção deuma solução personalizada.O passageiro humano (doravante denominado simplesmente passageiro) irá trocar mensagenscom um agente de software (doravante denominado agente passageiro) através de um protocolode negociação baseado em argumentação de forma a que a solução resultante seja de acordo comas suas preferências. Através do uso de argumentação e baseado na informação que o agentepassageiro possui relativamente quer ao passageiro quer ao ambiente que o rodeia é permitido,para além de justificar de forma mais verbal e clara a escolha da proposta atual, encontrar umasolução o mais próxima possível das necessidades e dos critérios de cada passageiro lesado com omínimo custo para a companhia aérea.O agente passageiro deverá ser capaz de entender os argumentos do passageiro (humano) e formular novos argumentos para rebater os recebidos, apresentando assim contra-propostas.Aliado a estas funcionalidades, a possibilidade de uso do dispositivo móvel e das comodi-dades que deste advém (deslocações, morosidade, ..) torna possível a realização deste processoremotamente sem a necessidade de deslocação ao balcão de irregularidades.In an airline company, the planning and subsequent monitorization of flights is a complex problembecause it involves the consideration of multiple and costly resources and their dependencies.Unexpected events force a change in the previously envisaged plans, making it necessary to existsome entity responsible for the resolution of possible problems that occasional irregularities mightprovoke.The Operational Control Center (OCC) is the entity that manages the operations of an airlinecompany in the moments that precede the realization of flights, having as the primary objectiveto solve eventual problems minimizing as much as possible their impact in cost or delays. Threemajor consequences of this irregularities are the delays and cancellation of flights and the loss oftransfers from passengers in transit to other destinations.The resolution of a irregularity has normally three major dimensions: the plane resources, thepassengers and the crew. If one of the affected dimensions is the passenger, currently it is informedby the company of an alternative route as being a consumed fact, and if eventually he disagreeswith the given solution he must head for the irregularities desk or call the company in order to fixit in some other way.This dissertation proposes a system where is possible an active participation of the passengerin the resolution of the problem through a mobile device, thereby trying to increase both thesatisfaction and the commodity of the customer, minimizing the inherently existing drawbacks, byobtaining a custom solution.The human passenger (hereinafter referred to simply as passenger) will exchange messageswith a software agent (hereinafter passenger agent) through a negotiation protocol based on argu-ments such that the resulting solution is according to its preferences. Through the use of Argumen-tation and based on the information the passenger agent has relatively whether to the passenger orto the environment that surrounds it, is allowed, in addition to justify more verbally and clearly thechoice of the current proposal, find the closest possible solution to the needs and criteria of eachaffected passenger with minimal cost to the airline.The passenger agent should be able to understand the passenger (human) arguments and formulate new arguments to rebut the received ones, thus presenting counter-proposals. Allied to these features, the possible use of the mobile phone and the commodities that come along with it (traveling costs, length, time ..) makes it possible to carry out this process remotely without the need to move to irregularities desk.
43
Lima, Jorge Filipe Monteiro. "Argumentation In The Resolution Of Passenger Problems using Mobile Devices." Dissertação, 2016. https://repositorio-aberto.up.pt/handle/10216/89252.
Анотація:
Numa companhia aérea, o planeamento e consequente monitorização de voos é um problemacomplexo, pois implica a consideração de múltiplos e dispendiosos recursos e suas dependências.Eventos inesperados obrigam a alterações nos planos inicialmente previstos, pelo que se tornanecessário existir uma entidade responsável pela resolução dos possíveis problemas que eventuaisirregularidades provocam.O Centro de Controlo Operacional (CCO) é a entidade que gere a operação de uma companhiaaérea nos momentos que antecedem a realização dos voos, tendo como principal objetivo solu-cionar eventuais problemas minimizando tanto quanto possível o seu impacto em custo e atraso.Três grandes consequências destas irregularidades são os atrasos, cancelamentos dos voos e perdasde ligações dos passageiros em trânsito para outros destinos.A resolução de uma irregularidade tem normalmente impacto em 3 dimensões: os recursosdo avião, os passageiros, e a tripulação. No caso de o afetado ser o passageiro, este é geralmenteinformado pela companhia aérea do itinerário alternativo como sendo um fato consumado e, naeventualidade de não concordar com a solução dada, terá de se dirigir ao balcão de irregularidadesou telefonar, para tentar ver o seu inconveniente resolvido de outra forma.Nesta dissertação é proposto um sistema onde seja possível a participação ativa do passageirona resolução do problema, através de uma aplicação móvel, tentando deste modo aumentar asatisfação do mesmo, minimizando os inconvenientes inerentemente existentes, pela obtenção deuma solução personalizada.O passageiro humano (doravante denominado simplesmente passageiro) irá trocar mensagenscom um agente de software (doravante denominado agente passageiro) através de um protocolode negociação baseado em argumentação de forma a que a solução resultante seja de acordo comas suas preferências. Através do uso de argumentação e baseado na informação que o agentepassageiro possui relativamente quer ao passageiro quer ao ambiente que o rodeia é permitido,para além de justificar de forma mais verbal e clara a escolha da proposta atual, encontrar umasolução o mais próxima possível das necessidades e dos critérios de cada passageiro lesado com omínimo custo para a companhia aérea.O agente passageiro deverá ser capaz de entender os argumentos do passageiro (humano) e formular novos argumentos para rebater os recebidos, apresentando assim contra-propostas.Aliado a estas funcionalidades, a possibilidade de uso do dispositivo móvel e das comodi-dades que deste advém (deslocações, morosidade, ..) torna possível a realização deste processoremotamente sem a necessidade de deslocação ao balcão de irregularidades.In an airline company, the planning and subsequent monitorization of flights is a complex problembecause it involves the consideration of multiple and costly resources and their dependencies.Unexpected events force a change in the previously envisaged plans, making it necessary to existsome entity responsible for the resolution of possible problems that occasional irregularities mightprovoke.The Operational Control Center (OCC) is the entity that manages the operations of an airlinecompany in the moments that precede the realization of flights, having as the primary objectiveto solve eventual problems minimizing as much as possible their impact in cost or delays. Threemajor consequences of this irregularities are the delays and cancellation of flights and the loss oftransfers from passengers in transit to other destinations.The resolution of a irregularity has normally three major dimensions: the plane resources, thepassengers and the crew. If one of the affected dimensions is the passenger, currently it is informedby the company of an alternative route as being a consumed fact, and if eventually he disagreeswith the given solution he must head for the irregularities desk or call the company in order to fixit in some other way.This dissertation proposes a system where is possible an active participation of the passengerin the resolution of the problem through a mobile device, thereby trying to increase both thesatisfaction and the commodity of the customer, minimizing the inherently existing drawbacks, byobtaining a custom solution.The human passenger (hereinafter referred to simply as passenger) will exchange messageswith a software agent (hereinafter passenger agent) through a negotiation protocol based on argu-ments such that the resulting solution is according to its preferences. Through the use of Argumen-tation and based on the information the passenger agent has relatively whether to the passenger orto the environment that surrounds it, is allowed, in addition to justify more verbally and clearly thechoice of the current proposal, find the closest possible solution to the needs and criteria of eachaffected passenger with minimal cost to the airline.The passenger agent should be able to understand the passenger (human) arguments and formulate new arguments to rebut the received ones, thus presenting counter-proposals. Allied to these features, the possible use of the mobile phone and the commodities that come along with it (traveling costs, length, time ..) makes it possible to carry out this process remotely without the need to move to irregularities desk.
44
Huang, Kuo-Chang, and 黃國展. "The Effect on Homeland Security of the Advanced Passenger Information System Establishment at the Mailiao Harbor." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/3xc5s8.
Анотація:
碩士國立中正大學
戰略暨國際事務研究所
103
Countries around the world has been paying more attention on border security after the 911 and ISIS (Islamic State of Iraq and al-Sham) tourist attack. High-tech software and hardware are apply in order to enhance the effectiveness of border management. The implementation of the investigation and prevention mechanism in Taiwan, called the Advanced Passenger Information System (APIS), enables us to obtain passenger information prior to departure. The electronic traveling documents are in line with the international trends. The online application can also reduce the usage of paper and eliminate the trouble of shipping; furthermore, strengthen our national security coverage. Recently, through aviation and maritime transportation, criminals also carry out illegal acts such as terrorist attack, document alternation, smuggling, human trafficking, illegal employment and resident, fraud, etc. Therefore, the management of border security is facing a formidable challenge. The implementation of the APIS could make it possible to quickly filter through passenger identity and detect passengers who’s under supervision or has security concerns. The electronic information data base enables us to effectively filter through control objects; thus, fight against the crime and ensure our homeland security. Mailiao industry-specific harbor is one of the major infrastructure in Taiwan, located in the Formosa Plastics Corp’s (FPC) sixth naphtha cracker complex industrial park, Mailiao harbor is responsible for transportation of goods, raw materials and finished products. The domestic economy and national security can be seriously affected if the harbor is under attack or occupied by the terrorists. Hence, we must set up early prevention and plan an anti-terrorism act so we don’t wait until it’s too late to remedy. APIS use the batch data transmission, aiming at all the arrival and departure of flights and ships to automatically filter passenger identity. Those who are wanted criminals, drug smugglers, terrorists, and other suspected personnel cannot escape from the automatic screening of the system. Therefore, provide early prevention and processing for police and security personnel.
45
Huang, Yueh-Chen, and 黃月眞. "A Study on the Effects of ROC.\'s Advance Passenger Information System Construction and Anti-Terrorism Intelligence." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/raf3c6.
Анотація:
碩士國立政治大學
國家安全與大陸研究碩士在職專班
107
The 9/11 incident is a new situation of terrorism in the 21st century. It also shows the limitations and shortcomings of the liberal democracy in intelligence warning, border security and transportation. As a result, the US government began to carry out intelligence reforms, hoping to stop the the terrorist’s plan before terrorist actions. The Advance Passenger Information System (APIS) is the system that collect information of passenger before flying. The airline first uploads the data of passengers and crew members for review, with a view of having The doubtful travellers are not allowed to go abroad, which is in line with the intelligence of the work of President Bush’s speech to the joint meeting of the Congress to improve aviation safety and early warning of terrorist actions. According to the Global Terrorism Index 2015 released by Australia's leading think tank, the Institute for Economics and Peace, Taiwan is the 113th low-risk country in the global terrorist index. But facing globalization, terrorism has become a rather serious "global issue" in the contemporary world, and Taiwan is also a follower of the US anti-terrorist coalition policy. Therefore, this paper first studies the intelligence reform and immigration policies after the 9/11 incident in the United States, also understanding the United States. In the context of the establishment of the Anti-Terrorism Alliance, we will explore the relationship between the "Advance passenger information system" and anti-terrorism intelligence.
46
Huang, Yuh-Huey, and 黃玉惠. "An Empirivcal Study of User Technology Acceptance with Taiwan’s Advanced Passenger Information System ：The Case of National Immigration Agency." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/46463941241558101580.
Анотація:
碩士國立中山大學
政治學研究所
100
To increase the efficiency of speedy customs clearance for the outboard and inboard passengers, the Nation Immigration Agency under the Ministry of Interior has adjusted the related administrative procedures, such kind of management policies. Take the Advanced Passenger Information System (APIS) constructed in the major ports of Taiwan as an example. It requires the ship lines submit the related information of the ships and the basic information of the crewmembers to the information-processing center of the target state for advanced inspection before entry or exit. The center can judge whether there are control subjects among them by the submitted information, and further take some prevention measures in advance. This system is one of the key policies of national security in Taiwan. It is found from the literature review that although the APIS built by the National Immigration Agency has put into practice, the system performance evaluation is so rare, furthermore, the use willingness and achievement of the related practitioners and carriers can’t be known. Therefore, this study takes the Technology Acceptance Model (TAM) as the main axis to develop a TAM for the APIS. Moreover, it takes the Kaohsiung Port Brigade of Nation Immigration Agency as study scope, and the freight forwarders as the study objects, to conduct investigative study and evaluation on the situation of importing the APIS technology and the factors affecting the use of that system. The purpose of this study is to realize the effectiveness of the system implementation and subsequent improvement directions, as well as provide suggestions on how to carry out the system in the future. The study shows that the APIS effectiveness can help to increase the users’ positive attitude, but the attitude towards the system can’t effectively improve the users’ positive intention, the information security awareness needs to be strengthened, the behavior control can’t effectively increase the users’ positive intention, and the persons who are in charge of the related fields show low willingness of using the APIS. Besides, the practitioners that have been founded for a longer time and developed into a large scale show a higher recognition degree to that system, and the education level also affects the willingness of using the APIS. The follow-up studies suggest reviewing the APIS promotion plan and making some improvements for it. Moreover, the involved institutions should provide assistance in the improvement of the human resource structure, make some related incentive, and enhance the information security concept, as well as conduct policy study, so as to facilitate the improvement and smooth implementation of the system.
47
Duarte, Luís Miguel Azevedo. "Development and testing of a personalized recommender system based on mobility profile analysis and passenger activity." Master's thesis, 2018. https://repositorio-aberto.up.pt/handle/10216/114237.
48
Duarte, Luís Miguel Azevedo. "Development and testing of a personalized recommender system based on mobility profile analysis and passenger activity." Dissertação, 2018. https://repositorio-aberto.up.pt/handle/10216/114237.
49
Chen, Wen-Chien, and 陳文騫. "A Study on the Critical Success Factors for Implementing Advanced Passenger Information System in National Immigration Agency ― Keelung Port Brigade." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/37407484877907406606.
Анотація:
碩士國立臺灣海洋大學
航運管理學系
100
Abstract Due to rapidly development Internet and a big progress of information technology applied system, Immigration Inspect System has adopted electric service to serve needs of immigrate and more globalization. The inspect procedure has taken equipment more efficiency and safety, also provided a higher inspected quality. Information System became an indispensably competitive tool for the role of supporting tool in the past and was internalized to core activity in the official organization as well gradually. Through literature review, this paper developed the key success factors to advanced passenger information system. With research methods and questionnaire were survey. The empirical study was conducted on staff of immigration with important analysis and Analytic Hierarchy Process was utilized to obtain the key success factors to advanced passenger information system. The study focuses on evaluating the service quality of introducing the advanced passenger information system in immigration office. 1. To understand the current situation of advanced passenger information system. 2. Discussed the advanced passenger information system of key success factors by Analytic Hierarchy Process. 3. The research results can offered complete suggestion to advanced passenger information system designers. 4. Take advise to continue researcher.
50
HSU, CHUNG-YI, and 許中一. "The government uses big data to monitor the people and the safeguard of the privacy: Take the Government’s Advance Passenger Information System as an example." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/b8v7j8.
Анотація:
碩士國立高雄大學
政治法律學系碩士班
106
Recently, according to the advanced ICT technology and the advent of the Global Village era, the speed and convenience of data transmission are no longer as slow as they were in the past. However, in such a large environment, the rapid flow of information surely bring convenience to the people, but it also results in threats to the privacy of information that originally belonged to it. Espicially after the terrorist attacks on Sept. 11, all the governments of various countries tried their best to obtain the basic personal information of the people for their cooperation in the fields of national security and social stability while airlines are trying their best to ensure aviation safety. The most obvious examples are the Advance Passenger Information System and E-Gate, which are between the public and private sectors for their own purposes. After obtaining the personal data from the passengers through cooperation, the data are transmitted to the destination through cross-border transmission Land or related third country. However, the ways of such information sometimes can not be mastered by the data source countries. Moreover, Taiwan does not set up a special privacy authority like the EU, South Korea and Singapore to conduct an previous evaluation and post supervision. As a result, government agencies in all parts of the country have the right to collect, process and use their personal data without any legal source, and use the collected data to conduct analysis to monitor the personal privacy of the people. This move is like a grave violation of people's privacy of information, but people do not know. Therefore, in the face of such a grave violation of the right of personality, we must be cautious and cautious.