Дисертації: "Model reengineering"

1

Sarrazin, Pierre 1971. "Reengineering a process model generalisation tool." Thesis, McGill University, 1996. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=27402.

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A large organization that has many projects to manage may want to build a model that gives an overview of the common and variable parts of its projects' processes. This action is process model generalisation. The McGill Software Engineering Laboratory has developed a technique and a tool to achieve that. The work described in this thesis consisted of reengineering the tool to give it a longer life expectancy and to make it part of a future client-server architecture suitable for developing a suite of process management tools. The tool was effectively reengineered and this helped the laboratory define the architecture better. Also, some lessons about software maintenance were learned.

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2

Sarrazin, Pierre. "Reengineering a process model generalisation tool." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1997. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp04/mq29777.pdf.

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3

Snoap, Kevin J. "Reengineering the United States Marine Corps' Recruit Distribution Model (RDM)." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 1998. http://handle.dtic.mil/100.2/ADA354319.

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Thesis (M.S. in Information Technology Management) Naval Postgraduate School, September 1998.
Thesis advisor(s): Hemant K. Bhargava, Suresh Sridhar. "September 1998." Includes bibliographical references (p. 87). Also available online.

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4

Nesan, Lenin Jawahar. "A generic model for effective implementation of empowerment in construction contractor organisations." Thesis, University of Wolverhampton, 1997. http://hdl.handle.net/2436/89117.

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5

Vilím, Tomáš. "Procesní modely jako nástroj řízení." Master's thesis, Vysoká škola ekonomická v Praze, 2008. http://www.nusl.cz/ntk/nusl-6290.

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Práce artikuluje principy reengineeringu (BPR) a popisuje okolnosti, za kterých byl poprvé koncept reengineeringu formulován. V reakci na kritiky reengineeringu následně vzniká samotný koncept procesního řízení. Práce charakterizuje procesně řízený podnik a následně procesně řízený podnik popisuje formalizovaně ? pomocí modelu. Práce předkládá stručný pohled na to, jak dnes vypadá koncept procesního řízení.

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6

Papenfus, Carl. "A model for the enforcement of history-based separation of duty in heterogeneous workflow environments." Thesis, Port Elizabeth Technikon, 2001. http://hdl.handle.net/10948/69.

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The current business world is becoming more and more dependent on electronic business. Many paper documents have been made obsolete by electronic documents, as they are easier to automate and track than paper documents. The increased use of computers within organizations has therefore, lead to an increase in use of workflow software products. The increased use of computer-based workflow has allowed organizations to conduct more types of electronic business. This has lead to electronic business crossing organizational boundaries and subsequently a need for heterogeneous workflow systems. For organizations to use heterogeneous workflow systems they must perform their duties in a seamless and secure manner. It is the author’s belief that History-based Separation of Duty principles can be used to formulate access control strategies that reflect the dynamic nature of heterogeneous workflow systems. History-based Separation of Duties relies on the workflow history of a workflow object to determine the access permissions of a particular user to that workflow object. The required workflow history data must be stored in an easily accessible manner. Although this can be achieved through a centralized approach, it is difficult to achieve in a heterogeneous workflow environment where many unrelated workflow systems are interacting across various computer platforms. The model proposed by this dissertation suggests that the workflow history data of a workflow object travels with it in the form of an electronic document, from one heterogeneous workflow environment to another, as a type of “workflow baggage”. In order for this workflow baggage to be easily accessible to all workflow systems in the heterogeneous workflow environment, it must be stored in a universal format, which is structured to allow it to be easily queried. The Extensible Markup Language (XML) is adopted as an appropriate format for representing workflow baggage. The proposed model hinges on the expression of Separation of Duty requirements in a way that is removed from the application programs. A policy-driven approach is thus adopted. The implementation of the model involves the utilization of four steps: policy expression, baggage evaluation, document processing and baggage collection. The policy expression step is responsible for developing the Separation of Duty constraints to be enforced within the workflow system. During the baggage evaluation step the baggage of the workflow object is evaluated according to the constraints of the Separation of Duty policy. Only users who do not violate any of the Separation of Duty constraints are allowed to process the workflow object. After the workflow object has been processed the information regarding the processing is recorded in the baggage collection step. The proposed model enables heterogeneous workflow systems to share access control information in a flexible and portable way.

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7

Alvarez, Humberto R. "A diagnostic investigation and a corrective model for implementing change in response to innovation /." free to MU campus, to others for purchase, 2002. http://wwwlib.umi.com/cr/mo/fullcit?p3074368.

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8

Демська, А. І. "Determining the productivity of UI web systems in the context of use." Thesis, ХНУРЕ, 2019. http://openarchive.nure.ua/handle/document/10042.

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In this paper the importance of the Web-systems in the work of modern business processes is considered. The relevance of the issue of increasing the competitiveness of sites in the context of increasing the number of Internet resources is presented. It is proved that the most important aspect in developing an attractive for the user site is usability – a characteristic that describes how effectively the user can interact with the product. In order to achieve the real goal of usability, certain technologies and methods of assessment are needed, which is being developed by an increasing number of analysts and scientists

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9

Bermúdez, Ruiz Francisco Javier. "An approach for model-driven data reengineering = Un enfoque de reingeniería de datos dirigido por modelos." Doctoral thesis, Universidad de Murcia, 2016. http://hdl.handle.net/10803/365313.

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Objetivos Esta tesis se centra principalmente en la aplicación de técnicas MDE a un proceso de reingeniería de datos. En concreto, analizamos en que medida el uso de modelos facilita la implementación de una mejora de la calidad en los datos de un sistema legado mediante la conversión de esquemas, que es un escenario común de modernización. La conversión de esquemas implementada en nuestra solución aborda la inferencia de restricciones de integridad referencial (declaradas en base de datos como claves ajenas) junto con la comprobación y corrección de los niveles de normalización en un esquema de datos. Se deben proporcionar diferentes técnicas para el descubrimiento de claves ajenas para obtener resultados más fiables. Además, se ha proporcionado automatización al proceso de migración mediante una herramienta software que soporta la definición y ejecución de procesos de migración y que ha sido validada através tomando como caso de estudio nuestro proceso de reingeniería de datos. Por otro lado, las soluciones MDE requieren de la integración con herramientas de terceros, en nuestro caso para la automatización del proceso de normalización. Este requisito nos condujo a desarrollar una solución arquitectónica para facilitar la interoperabilidad de herramientas y poder así integrar otras herramientas en nuestro proceso MDE. Podemos identificar los siguientes objetivos para la tesis: • Una implementación de un proceso de reingeniería de datos mediante el uso de técnicas MDE. La herramienta soporta la comprobación automática del nivel de normalización de la base de datos y su corrección. • Uso de diferentes estrategias para la inferencia de claves ajenas en la etapa de restructuración del proceso de reingeniería. • La construcción de una herramienta capaz de automatizar el desarrollo de procesos de reingeniería basados en modelos. • Abordar la interoperabilidad basada en modelos mediante la construcción de un puente bidireccional entre herramientas. Metodología Se ha aplicado la metodología DSRM (Design Science Research Methodology) que consiste en 6 actividades: (1) identificación del problema y motivación, (2) definición de los objetivos de la solución, (3) diseño y desarrollo, (4) demostración, (5) evaluación y (6) conclusiones y comunicación. Resultados Describimos a continuación las contribuciones de la tesis organizadas según los objetivos identificados. Proceso de Reingeniería de Datos Hasta nuestro conocimiento, este trabajo es una de las primeras contribuciones proporcionando una valoración del uso de MDE in la reingeniería de datos. El enfoque es validado mediante un sistema legado real, ampliamente usado en la industria sanitaria en Canadá: OSCAR. Hemos contrastado además nuestro trabajo con enfoques tradicionales de reingeniería de datos, y hemos identificado algunos beneficios e inconvenientes de aplicar MDE, lo que nos permite dar una valoración de en qué medida MDE es aplicable en estos escenario Estrategias de Descubrimiento de Claves Ajenas Se ha abordado el problema de la inferencia de claves ajenas y la combinación de diferentes técnicas de reingeniería. Herramienta de Migración Encontramos tres contribuciones en la herramienta: (1) es la primera propuesta que ejecuta procesos basados en modelos mediante la generación de tareas automáticas y manuales que son integradas en un entorno de desarrollo; (2) es una de las primeras experiencias mostrando cómo una solución MDE puede ser usada para construir herramientas de soporte para la definición y ejecución de procesos, así como la gestión de tareas de migración; (3) se presenta una solución para el soporte de procesos de migración implementados con tecnologías MDE. Interoperabilidad de Herramientas Se ha abordado la implementación de una arquitectura MDE orientada a conectar herramientas. Se ha contribuido además a analizar y discutir a cerca como MDE es capaz de tratar diferentes escenarios de interoperabilidad.
Goals This thesis is mainly focused on applying MDE techniques to a data reengineering process. In particular, we analyse to what extent the use of models facilitates the implementation of the data quality improvement of a legacy system by means of a schema conversion, which is a common data modernisation scenario. The schema conversion implemented in our approach addresses the elicitation of implicit referential integrity constraints (declared in database by foreign keys) along with checking and fixing the appropriate normalisation level in a schema. Several techniques for discovering foreign keys should be combined in order to obtain more reliable results. Furthermore, an automation of migration processes is tackled. We have built a tool that supports the definition and enactment of migration processes, which have been validated for the data migration case study. In addition, MDE solutions normally require the integration with a third-party tool which allows an automatic normalisation step. This requirement leads us to develop an architectural solution to ease tool interoperability and then to integrate other useful tools (from the data engineering and requirement areas) to the migration process here proposed. Ee can therefore infer the following objectives of this thesis: • An implementation of a data reengineering process by using MDE techniques. An automatic checking of the database normalisation level in the relational schema is supported. • Using of different strategies in order to elicit foreign keys for the restructuring stage of the process. • Building a tool able to automate the development of model-driven reengineering processes. • To tackle the MDE-base tool interoperability through the building of some bidirectional bridge. Methodology We have followed the design science research methodology (DSRM) which consists of six activities: (1) problem identification and motivation, (2) define the objectives of a solution, (3) design and development, (4) demonstration, (5) evaluation and (6) conclusions and communication. Results We shall describe next the contributions of this thesis. They will be categorised according to the goals identified. Data Reengineering Process To the best of our knowledge, this work is one of the first contributions to provide an assessment of the use of MDE in data reengineering. The approach is showcased by means of an information system that is widely used in the healthcare industry in Canada: OSCAR. We have contrasted our work with the tasks usually performed in traditional approaches and have identified some benefits and drawbacks of applying MDE techniques, which could enable us to assess to what extent MDE could be applicable to other problems. Strategies of FK Discovering We devise a process for reengineering legacy information systems with respect to establishing referential integrity constraints and combining existing reengineering methods. Migration Tool There are three contributions in the tool proposed: (1) it is the first proposal that enacts process models by executing automated tasks and generates programming manual tasks which are integrated into a task management tool; (2) our work is one of the first experiences showing how an MDE approach can be used to build a tool supporting software development processes from the definition of software processes to the management of the tasks to be performed by managers and developers; (3) we present a solution to support migration processes that have been implemented with MDE technologies. Tool Interoperability We have devised a model-based architecture aims to bridge the gap between tools. The MDE techniques have proven useful to ease and extend the interoperability capabilities of DB-Main. We contribute to analyse and discuss through this case study how MDE can address several interoperability scenarios.

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10

Vyleťal, Petr. "Procesní model obchodní společnosti." Master's thesis, Vysoká škola ekonomická v Praze, 2006. http://www.nusl.cz/ntk/nusl-161663.

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Process management is frequently used term these days. The aim of this diploma thesis is to explain, what „process“ actually means, what has been the historical evolution, what are its alternatives, but mainly what are the benefits for the company. Even though the title of this thesis is „Process model of trading company“, its content goes further than that. Creation of company’s process model is only one part, even though important, of the process- based management of the company (Business Process Management, BPM). Moreover, the methods and procedures described in this thesis can be used almost in any company, not only in the trading one. The main contribution of this thesis is in its broad view of process management. This thesis deals with some topics, which at the first sight don’t even relate to BPM (ISO standards or Change Management). Nevertheless, after closer examination the link becomes obvious. Most of the methods described in the theoretical part of this document are later used in its practical part for the BPM implementation proposal in the concrete company. The read is thus given an option to immediately confront theory with reality and visualize sometimes very general theoretical procedures. This document is structured in 5 chapters. The first chapter introduces a reader to this thesis topic, reasons for its selection and the aims, benefits and limitations. The second chapter shows the meaning of process management in the broader context of related concepts. The aim of the third chapter is to show practical use of process management. The fourth chapter is dedicated to implementation proposal of BPM in specific company. First, the company is described and its main aspects analyzed, which enables to present the company strategy. Then, the most important company processes are modeled and described, together with their evaluation and optimization proposal. The benefits and advantages of BPM are outlined in the closing chapter.

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11

Cai, Qiying Kiki. "Business process model for process improvement an investigation of the tendering process in a construction company /." Click to view the E-thesis via HKUTO, 2007. http://sunzi.lib.hku.hk/hkuto/record/B38936380.

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12

Baden, Kurt A. Peters Gerald A. "A business process model and reengineering plan for the Student Services Department of the Marine Corps Institute /." Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 1997. http://handle.dtic.mil/100.2/ADA361488.

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Thesis (M.S. in Information Technology Management) Naval Postgraduate School, September 1997.
"September 1997." Thesis advisor(s): Magdi N. Kamel, Mark E. Nissen. Contains 10 folded leaves. Includes bibliographical references (p. 167-169). Also available online.

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13

Baden, Kurt A., and Gerald A. Peters. "A business process model and reengineering plan for the Student Services Department of the Marine Corps Institute." Monterey, California. Naval Postgraduate School, 1997. http://hdl.handle.net/10945/8041.

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Approved for public release; distribution is unlimited
This research is part of a year long project commissioned by the Marine Corps Institute to develop the architecture and supporting migration plan to transition from an existing legacy system to an open, client/server based relational database management system (DBMS) for the Student Services Department (SSD). The objective of this thesis is to develop the As-Is process model, redesign the processes to increase efficiency and reduce costs, and develop a To-Be process model to improve the current business processes. Additionally, data flow diagrams of the To-Be processes are developed to assist in prototype design and implementation. The DoD standard IDEFO modeling technique is used for developing the process models. implementation recommendations include: (1) adopting an ongoing reengineering strategy at MCI supported by the information systems architectures, methodologies and CASE tools, and (2) utilizing a single database to facilitate data sharing among MCI departments, streamline processes, far facilitate automation, eliminate data redundancy, and improve customer service

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14

Jain, Radhika. "Business Process Integration: A Socio-Cognitive Process Model and a Support System." Digital Archive @ GSU, 2006. http://digitalarchive.gsu.edu/cis_diss/8.

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A major challenge to achieving business process agility is the fragmentation of business processes, especially in organizations with semiautonomous business units. This fragmentation manifests itself in the form of diversified business processes performing similar activities. To address this challenge and achieve synergies across business units, processes should be integrated. Extant research on business process management has not paid much attention to such integration. Motivated by this concern, the primary objectives of my research are: “1) to understand how integration of similar business processes is achieved by semiautonomous business units and 2) to develop a process modeling support system that can help find similarities among business process models to aid process designers and to empirically evaluate its effectiveness in supporting process modeling activities.” I use a two-phased approach to address above objectives. In the first phase, I draw upon the analytic concept of frames of reference to develop a socio-cognitive process model to understand cognitive processes of stakeholders involved in the business process integration. This is done by analyzing the shifts in frame salience and frame congruence to enable the development of common-yet-tailorable business process. Data collection was conducted at ManCo, a Fortune 500 manufacturing company that had undertaken a process integration initiative in its multi-billion dollar supply chain across its five business units. Using qualitative data analysis, I identify four frame domains. Shifts in the frame salience and congruence highlight how, through a series of events, process stakeholders bring about integration. Frames domains identified in phase 1 highlight how individual business units’ perceptions differ. The use of diverse terminologies to refer to similar concepts added to the inability of process designers to reuse existing process models. These observations motivated the design research conducted in the second phase. I develop a prototype system, BPSimilar, which helps users to retrieve semantically similar process models. The approach to retrieve process models combines structural and semantic similarity-matching. The need for such a mechanism to speed up the model development was suggested by the case study. The effectiveness of BPSimilar for improving performance of users is evaluated in a qualitative study using verbal protocol analysis.

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15

Průcha, Ondřej. "Reengineering procesů ESN VSE Praha - BuddySystem a jejich podpora informačním systémem." Master's thesis, Vysoká škola ekonomická v Praze, 2014. http://www.nusl.cz/ntk/nusl-192426.

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Diploma thesis is about business process reengineering (BPR) and its business processes in student organization ESN VSE Prague -- Buddy System. Main goal is business process reengineering and their support by information system BuddyIS, which helps to meet stu-dent's requirements. First chapter debates about processes theirs modelling and reengineer-ing. It discusses methodologies of BPR in general and then it chooses own methodology for this thesis. Next part is practical and starts with characteristic and analysis of student organization ESN VSE Prague -- Buddy System. It describes cultural environment, current status of IS/ICT and global process model. Global process model is core for next chapter, which identifies processes in organization and chooses those ones for reengineering. Those chosen processes are analysed more in detailed in detailed process diagram based on BPMN. Next part is considering process redesign based on awareness and understanding their workflow. According to redesign, proposed changes are implemented to information system BuddyIS based on principles of OpenUP. Last chapter analyses aftereffects caused by business process reengineering according to process audit made by M. Hammer (PEMM) and chosen factor measuring process performance. Fact that, chosen business processes are supported by information system BuddyIS is main benefit of this thesis.

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Cai, Qiying Kiki, and 蔡棋瑛. "Business process model for process improvement: an investigation of the tendering process in aconstruction company." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2007. http://hub.hku.hk/bib/B38936380.

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17

Bosák, Martin. "Zavádění procesního řízení v praxi." Master's thesis, Vysoká škola ekonomická v Praze, 2009. http://www.nusl.cz/ntk/nusl-17068.

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This thesis attends to process management approach. It describes reasons and circumstances that led organizations to focus on this area. Especially the unsuitable quality of managing and opportunities for better match of values and processes are important. Fashion wave also plays an important role, which gives thanks to words such a process and models are inflected quite often. Approaches to the implementation of process management are various. The fundamental difference between them is the form of attitude to chase. Some of them require radical changes in processes and wants to build them from nothing. The others prefer to gradually improve them step by step. The most common variant, which usually best fit, is to mix these approaches. The tools and methodologies are needed for implementation also. One such tool is the Metastorm BPM. The outcome of the project, which is described in practical section of this thesis, was created with its utilization. Project goal was to implement process management for project management. Use of Metastorm BPM tool allowed simple implementation of required processes, including management and user functionality.

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Šindelářová, Šárka. "Procesní model organizace." Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-165131.

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This thesis covers with the topic of process management and organization modeling. The goal is to design a future state of process architecture in selected department of a multi-national company, which is based on ISO / IEC TR 29110-5-1-2:2011 for very small entities, complemented by techniques of agile methodologies. The final form of the future proposal includes the conceptual and detail design according to the aforementioned standard, supported by the selected agile techniques, adjusted for the results of the differential analysis of conceptual and detail design and current status. The theoretical part presents the issue of process management and modeling standards and a methodology for modeling and control of IT processes. The practical part is devoted to the application of the selected standard for IT management processes and agile techniques that support this standard. The proposed process architecture is modeled using the selected methodology MMABP and prescribed standards. The work can serve as an inspiration for the company that would be suited a combination of traditional and agile approaches to IT.

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19

Jones, David R. "A Software Reengineering Method for Evolving a Structured Legacy System to an Object-Oriented System Model Using the Unified Modeling Language." NSUWorks, 2001. http://nsuworks.nova.edu/gscis_etd/618.

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The problem investigated by the researcher in this study is the lack of advancement of software reengineering methods that involve modeling and the migration of a structured legacy system to an object-oriented system. The solution proposed in the study was implemented with the Unified Modeling Language (UML). Given the many benefits of object-oriented systems over conventional procedural systems and the rapidly escalating costs of maintenance of systems written in conventional languages, the migration of billions of lines of procedural code written into object-oriented languages is an attractive option. However, conversion of procedural systems into object-oriented systems has been an elusive goal. The purpose of the researcher in this study was to define a method from a systems perspective for the software reengineering of legacy systems into an object-oriented system using the UML as the textual and graphical depiction of the reengineered legacy system. The method consisted of the process or steps to be taken when extracting the functionality of the legacy system to its subsequent depiction using the UML. The expectations of this research included the development of an abstract methodology for software reengineering of a structured legacy system into the model of an object-oriented design using the UML from a systems perspective. The model was validated through the study of a specific example. This approach did not employ a traditional quantitative research method; demonstration of the methodology's feasibility was based on a case study that consisted of application of the methodology to a legacy system. Metrics were applied to determine the quality of the resulting reengineered object-oriented UML model. The method this researcher defined integrated the extraction of coded information with domain knowledge to achieve the UML depicted object-oriented target architecture. It was demonstrated through the reengineering of a single application in the legacy.

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20

Fabo, Pavol. "Zmena prevádzkových procesov vo vybranej stavebnej firme." Master's thesis, Vysoká škola ekonomická v Praze, 2016. http://www.nusl.cz/ntk/nusl-264232.

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The thesis deals with a detailed analysis of a small construction company, and is focused on change in management and operational processes. The aim of this work is through scientific literature to find methods to change processes in the company. The first chapter is a theoretical and methodological, that analyzing the theoretical knowledge of literature. Define terms such as enterprise processes in the enterprise, methods of analyzing performance and the ways they changes- reengineering. The second chapter presents a specific company, its goals and activities. The third chapter will focus on a detailed analysis of business performance through financial analysis to detect threats and opportunities from the environment and the company from competitors by analyzing the PEST and Porter's model of competitive forces. SWOT analysis provides the results of all analysis. These are the base for any solution of the construction company in the fourth chapter, focusing on the changes in the management and production processes of the company, due to which would increase their performance and obtain better market position.

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21

Yim-Teo, Tien Hua. "The Yin-Yang balanced concept of organisational changes leading to a double-loop learning control (DLC) model for reengineering in the public sector." Thesis, Henley Business School, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.387873.

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22

Sones, Ronald T. "Development of a Theoretical Model Based Upon Factors Influencing a Firm's Suitability for Organizational Evolution." Also available to VCU users online at:, 2001. http://hdl.handle.net/10156/1397.

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23

McGahern, Robert E. "An examination of the Navy's Future Naval Capability technology transition process." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 2004. http://library.nps.navy.mil/uhtbin/hyperion/04Dec%5FMcGahern.pdf.

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24

Novák, Karel. "Procesní organizace Slatinné lázně Třeboň." Master's thesis, Vysoká škola ekonomická v Praze, 2008. http://www.nusl.cz/ntk/nusl-4583.

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This thesis deals with the business process based transformation of two businesses - Lázně Aurora s.r.o. and Bertiny lázně s.r.o. The outline of a system development analysis is based on a theoretical framework of the business process reengineering and the production management in a contemporary dynamic and turbulent corporate environment. A conversion into a holding arrangment with parent corporation Slatinné lázně Třeboň a.s. and two subsidiaries Lázně Aurora s.r.o. and Bertiny lázně s.r.o. is proposed in relation with restructuring and redesigning all business processes. The outline of new Slatinné lázně Třeboň group based on business process management precedes a detailed analysis of current state and future lookout of spa industry from the point of view of the new business entity. This analysis implies that current management techniques facing the challenging environment cannot guarantee a substantial economic growth of the businesses. Within a whole host of named reasons there are changes related to the transformation of the national health sector, strengthened by demographic changes. Current management practices and enterprise enablers of process management are evaluated through Process and Enterprise Maturity Model (PEMM). Last part of this thesis presents the outline of the new business system development analysis. The goal is to overcome the dynamic environment issues by engagement of business process management and to prepare a production system for serving different segments of clients that are characterized by considerably different needs and requirements. New model of core business processes is proposed in order to meet this goal. It comprises a description of process relations and positioning within the new enterprise structure, including the main reasons of such an alignment.

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25

Ruiz, Carmona Luz Marcela. "TraceME: Traceability-based Method for Conceptual Model Evolution." Doctoral thesis, Universitat Politècnica de València, 2016. http://hdl.handle.net/10251/64553.

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[EN] Renewing software systems is one of the most cost-effective ways to protect software investment, which saves time, money and ensures uninterrupted access to technical support and product upgrades. There are several motivations to promote investment and scientific effort for specifying systems by means of conceptual models and supporting its evolution. In order to contribute to the requirements engineering field with automated software production methods, we design TraceME to cover the spectrum of activities from requirements to code focusing on organisational evolution. In this sense, the spectrum of activities involves various information system perspectives of analysis that need to be integrated. In this complex setting, traceability and conceptual models are key concepts. Mechanisms to trace software specifications from requirements to code are important to justify evolution processes; versions of information systems should be traced in order to get the connection between old and new specifications. Moreover, it is necessary to find mechanisms to facilitate change specifications, measurement, and interpretation. To design this thesis we follow Design Science by Roel Wieringa. Design Science gives us the hints on how to conduct the research, be rigorous, and put in practice scientific rules. Besides Design Science has been a key factor for structuring our research, we acknowledge the application of this framework since it has helps us to report clearly our findings. We build TraceME by making a method engineering effort, which shapes its fragmented nature in chunks. The architecture of TraceME opens a wide window of opportunities for its application in real world situations. To facilitate industrial adoption, we develop open source tools to support the implementation of the TraceME chunks. For example, one case study and one action-research protocols have been executed in two different organisations in Spain. The validation of TraceME has taken place in laboratory demonstrations, controlled experiments, action research and case study experiences in industry. Thanks to the validations various lessons learnt have been gathered and greatly influenced the maturity of the method. For example: the importance to consider end-users' perceptions for discovering needs to mitigate, and the significance to get knowledge from the application of TraceME in different contexts. The evidences from the validations demonstrate that TraceME is feasible to be applied to support evolution projects. In addition, future research is needed for promoting the implementation of TraceME. We envision short term and future-term work that motivate us to tackle the challenge to support evolution projects.
[ES] La evolución de sistemas software es una de las actividades mas importantes que permiten minimizar el tiempo de puesta en producción de actualizaciones y nuevos desarrollos, reducir los costos que implica desarrollar una aplicación desde cero, y además asegura el acceso ininterrumpido de servicios. Existen variadas motivaciones para promover la investigación y desarrollo de soluciones para especificar y evolucionar sistemas de información mediante modelos conceptuales. Para contribuir al campo de la ingeniería de requisitos con métodos automáticos de producción de software, hemos diseñado el método TraceME para cubrir el espectro de actividades desde requisitos a código con un enfoque de evolución organizacional. De este modo, el espectro de actividades involucra diferentes perspectivas de análisis de sistemas de información que necesitan ser integradas. En este escenario tan complejo, la trazabilidad y los modelos conceptuales son conceptos clave. Es necesario disponer de mecanismos para trazar especificaciones de software desde requisitos a código con el fin de justificar procesos de evolución. Las versiones de los sistemas de información deben ser trazables con el fin de establecer la conexión entre especificaciones obsoletas y actuales. Adicionalmente, es necesario encontrar mecanismos para facilitar la especificación del cambio, su medición e interpretación. Para diseñar esta tesis hemos seguido el marco de Design Science de Roel Wieringa. Design Science nos ha proporcionado las claves para conducir esta investigación, ser rigurosos y poner en práctica reglas científicas. Además de que Design Science ha sido un factor clave para estructurar nuestra investigación, reconocemos que la aplicación de este marco nos ha ayudado a reportar claramente nuestros hallazgos. Hemos aplicado ingeniería de métodos para diseñar y construir TraceME. Gracias a esto, la naturaleza de TraceME es conformada mediante fragmentos de método. La arquitectura de TraceME abre una amplia ventana de oportunidades para su aplicación en situaciones de la vida real. Para facilitar la adopción industrial de TraceME, hemos desarrollado herramientas de software libre para dar soporte a los fragmentos de TraceME. Por ejemplo, un caso de estudio y una experiencia de action research han sido ejecutadas en dos organizaciones en España. La validación de TraceME ha sido llevada a cabo mediante demostraciones de laboratorio, experimentos controlados, un caso de estudio y una experiencia de action research en industria. Como resultado, TraceME ha sido mejorado considerablemente; además hemos descubierto investigaciones a realizar a corto, mediano y largo plazo con el fin de implementar TraceME en la industria. Las evidencias obtenidas como resultado de las validaciones demuestra la factibilidad de TraceME para ser aplicado en proyectos de evolución organizacional. El trabajo futuro nos motiva a afrontar los retos que conlleva el soporte de proyectos de evolución de sistemas de información.
[CAT] L'evolució dels sistemes programari és una de les activitats més importants que permeten minimitzar el temps de posada en producció d'actualitzacions i nous desenvolupaments, reduir els costos que involucra desenvolupar una aplicació des de cero, a més d' assegurar l'accés ininterromput de serveis. Existixen diverses motivacions per promoure la investigació i desenvolupament de solucions per a especificar i evolucionar sistemes de informació mitjançant models conceptuals. Per tal de contribuir al camp de l'enginyeria de requisits amb mètodes automàtics de producció de programari, hem dissenyat el mètode TraceME per cobrir l'espectre d'activitats des de requisits a codi en un enfocament d'evolució organitzacional. Així, l'espectre d'activitats involucra diferents perspectives d'anàlisi de sistemes d'informació que necessiten ser integrades. En aquest escenari tan complex, la traçabilitat i els models conceptuals són conceptes clau. És necessari disposar de mecanismes per traçar especificacions de programari des de requisits a codi amb la fi de justificar processos d'evolució. Les versions dels sistemes d'informació deuen ser traçables amb la fi d'establir la connexió entre especificacions obsoletes i actuals. Addicionalment, és necessari trobar mecanismes per facilitar l'especificació del canvi, la seua mesura i interpretació. Per tal de dissenyar aquesta tesi, hem seguit el marc de Design Science de Roel Wieringa. Design Science ens ha proporcionat les claus per conduir aquesta investigació, ser rigorosos i posar en pràctica regles científiques. A més a més, Design Science ha sigut un factor clau per estructurar la nostra investigació, reconeixem que l'aplicació de aquest marc ens a ajudat a reportar clarament els nostres resultats. Hem aplicat enginyeria de mètodes per dissenyar i construir TraceME. Gràcies a açò, la natura de TraceME es conforma mitjançant fragments de mètodes. L'arquitectura de TraceME obri una ampla finestra d'oportunitats per a la seua aplicació en situacions de la vida real. Per facilitar l'adopció industrial de TraceME, hem desenvolupat ferramentes de programari lliure per tal de donar suport als fragments de TraceME. Per exemple, un cas d'estudi i una experiència de action research han sigut executades en dos organitzacions a Espanya. La validació de TraceME ha sigut portada a cap mitjançant demostracions de laboratori, experiments controlats , un cas d'estudi i una experiència de action research en l'industria. Com a resultat, TraceME ha sigut millorada considerablement; a més a més, hem descobert investigacions a realitzar a curt, mig i llarg termini amb la fi d'implementar TraceME a l'industria. Les evidències obtingudes com a resultat de les validacions, demostren la factibilitat de TraceME per ser aplicat en projectes d'evolució organitzacional. El treball futur presenta nous reptes que ens motiven a afrontar el suport de projectes d'evolució de sistemes d'informació.
Ruiz Carmona, LM. (2016). TraceME: Traceability-based Method for Conceptual Model Evolution [Tesis doctoral no publicada]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/64553
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Dusse, Flávio. "Avaliação de custo e eficácia de métodos e critérios de teste baseado em Máquinas de Estados Finitos." Universidade de São Paulo, 2009. http://www.teses.usp.br/teses/disponiveis/55/55134/tde-30032010-161638/.

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MÉTODOS de geração de casos de teste visam a gerar um conjunto de casos de teste com uma boa relação custo/benefício. Critérios de cobertura de teste definem requisitos de teste, os quais um conjunto de teste adequado deve cobrir. Métodos e critérios visam a selecionar casos de teste baseados em especificações, que podem ser descritas por meio de modelos, tais como Máquinas de Estados Finitos (MEF). Existem diversos métodos de geração e critérios de cobertura, diferindo entre si em função das propriedades exigidas da MEF, do custo dos testes gerados e da eficácia na revelação de defeitos. Apesar de pesquisas intensas na definição desses métodos e critérios, são poucas as ferramentas de apoio disponíveis assim como são poucos os relatos de aplicação em termos de custo e eficácia para a definição de estratégias de teste efetivas. Dessa forma, é necessário obter dados reais das vantagens e desvantagens dos métodos e critérios para subsidiar a tomada de decisão no processo de desenvolvimento de software no que tange às atividades de teste e validação. Este trabalho apresenta resultados de experimentos para avaliar o custo e a eficácia de aplicação dos métodos e critérios mais relevantes para subsidiar a definição de estratégias de teste em diversos contextos, como por exemplo, no desenvolvimento de protocolos e de sistemas reativos. Utiliza-se um protótipo desenvolvido a partir de uma reengenharia da ferramenta Plavis/FSM para apoiar os experimentos
TEST case generation methods aim to generate a test suite that offers an acceptable trade-off between cost and avail. Test coverage criteria define testing requirements, which an adequate test suite must fulfill. Methods and criteria help to select test case from specifications, which can be describe as models, for example Finite State Machines (FSM). There are several generation methods and coverage criteria that differ depending on the required properties of the FSM, the cost of generated tests and the effectiveness in revealing faults. In spite of intense researches in the definition of those methods and criteria, there are few available tools to apply them as well as application reports about cost and effectiveness issues to define effective test strategies. Thus, it is necessary to obtain real data of the advantages and disadvantages of the methods and criteria to provide decision-making in the software development process as far in the validation and test activities. This work aimed to lead experiments to evaluate the cost and the effetiveness in applying the most relevant methods and criteria to subsidize test strategies definition in several contexts as the communication protocol development and the reactive systems development. A prototype was developed based on reengineering of the Plavis/FSM tool to support the experiments

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Penkala, Jan. "Optimalizace firemních procesů v prostředí integrovaného informačního systému a eshopu." Master's thesis, Vysoká škola ekonomická v Praze, 2009. http://www.nusl.cz/ntk/nusl-19196.

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Master thesis called "Business processes reengineering in an integrated information system and the e-commerce application" proves the hypothesis that the key to successful internet business is to have correctly set the process management of a company, which, through an automated connection, displayed externally for customers through the presentation layer of the e-commerce application. The results are useful for owners of eshops, for their conception of setting up the operations of their companies and especially for the company, where the analysis was performed. According to selected company Penny Ltd., this analysis sets for its eshop Elektro-partner.cz twenty elementary processes, whose implementation will lead to saving staff time, maximum use of the information system including the possibility of implementing new modules, setting up workflow processes and possibility to make a profit and higher customer satisfaction. In the theoretical part are marketing tools 4P for eshops enhanced by services and competitiors. There is also a specially adapted Porter's value chain for eshops and is used a model of e-commerce trust. On this basis it is created the current marketing strategy of eshop including the SWOT analysis and definition of strategic objectives. Identified processes were divided into elementary, key and support groups and relationships between them were made. For the optimization process is used Hammer and Champy methodology and feasibility and success of the thesis is evaluated according to best practises reengineering projects. Reengineered processes are defined with specification, exploited documents, information system and eshop application modules, illustrated by using EPC model and they are defined metrics and specifically listed areas of improvement.

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Atefi, Katayoun. "Formal models of business process reengineering for design and design validation." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1997. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp01/MQ29422.pdf.

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Lang, Gérald. "Du mode d'existence des modes managériales : étude d'un cas de reengineering." Palaiseau, Ecole polytechnique, 1999. http://www.theses.fr/1999EPXX0053.

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Les modes managériales se succèdent (cercles de qualité, qualité totale, reengineering, etc. ). Les théoriciens du phénomène (Abrahamson, Kieser) étudient leur invention, leur rhétorique, leur diffusion et leur déclin. Ils analysent leur marche. Reste à comprendre leur mode opératoire dans le changement des entreprises, leur mode d'existence. Quel rôle exact les modes jouent-elles dans la dynamique organisationnelle ? La thèse s'efforce de répondre à cette question. La méthode adoptée a été celle de l'étude de cas. Une mode a été choisie, celle du reengineering, et une entreprise exemplaire a été retenue. Eloignée a priori du phénomène de mode, elle a adopte un programme international de changement inspire du reengineering. Le chercheur a été observateur-participant durant deux ans. La thèse a conduit a une série de résultats. La mode managériale se présente à l'entreprise en deux temps : la décision de l'adopter ou non, et la mise en œuvre. Lors de l'adoption, deux dimensions jouent : l'application d'un test de compatibilité entre la rhétorique de la mode et la culture de l'entreprise et le moment de l'adoption de la mode (défini comme l'intersection entre la trajectoire propre à la mode et la trajectoire propre à l'entreprise). Lors de la phase de mise en œuvre, une fois la mode adoptée, plusieurs facteurs jouent un rôle : les techniques propres à la mode. Et leur articulation avec les idées d'expérience forgées dans l'entreprise. Pour que cette articulation soit possible, il faut que les techniques aient un certain caractère d'ouverture, d'indétermination. En pratique, l'articulation s'opère dans des dispositifs organisationnels adaptes. Dans la dynamique des modes managériales, les consultants jouent un rôle déterminant par leur capacité à opérer sur différents registres, à ouvrir le jeu politique, à mettre en place l'articulation entre techniques externes et idées d'expérience.

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Svačinová, Hana. "Chování lidí v projektech procesních změn." Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-149964.

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The aim of this work is to acquaint the reader with the theory of human resources management, process reengineering area and related expressions. The work identifies personal types or groups of persons involved in the process reengineering projects and availability of defined human resources on the Czech market. Theoretical knowledge is described on two real projects of process reengineering - in small and purely Czech company and in large multinational company. On these projects also participated teams of different HR composition and scale, which allow to show interesting differences. Two projects only are certainly not relevant for the sample of general conclusions, but they are very useful to demonstrate specific examples of theory in practice. In a reengineering process also occur some problems caused by the type of projects, by process maturity, but also by the composition of human resources involved in the project. Parts of this work are crisis plans too - proposals for solving these crisis situations. I believe that the progress of the project is also affected by the level of stress put on the human resources, which is found in the survey that is part of this work. The survey compares whether the effects of stress changes team roles of specific project participants, including the composition of the project team. The research results are the main contribution of this work. The basis of the research is the definition of the team roles by Belbin. The main part sof this work are the basic terms and current level of examination of this area, it also contains examples of real projects, research and crisis plans.

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Kalina, Jaroslav. "Srovnání standardů pro procesní modelování." Master's thesis, Vysoká škola ekonomická v Praze, 2008. http://www.nusl.cz/ntk/nusl-11840.

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The scope of this thesis is the field of business process modeling and additionally the usability of business process models in areas like conceptual analysis of IS/ICT, business process reengineering and business process management. For the purpose of evaluation of the usability of current standards for business process modeling, an framework for comparison of various characteristics of these standards is proposed. This thesis has two aims. Primarily, to develop an approach for evaluation of business process modeling standards, and as a secondary aim, to apply this evaluation model onto a set of selected standards for business process modeling and thus perform a comparison of these standards. The evaluation model has two main components. The first part is to create a set of characteristics which represent two existing points of view onto the exploitability business process modeling (e.g. during the development of IS/ICT and during BPR/BPM1). During the identification of particular characteristics, a research into the related literature and other sources has been performed to provide a sufficient basis for this activity. The second part of the developed approach is to the application of PEMM (Process & Enterprise Maturity Model), which was developed by Dr. M. Hammer for the purpose os auditing the maturity of business processes. Both of these parts are then put together into one evaluation framework. Based on information gathered from the respective specifications of particular standards, related literature and articles, we've performed an application of this evaluation framework on three standards for business process modeling: EPC, BPMN and IDEF3. The benefits of this thesis could be seen as a creation of a very own approach for evaluation of business process modeling standards. Additionally by performing the comparison of these three standards for business process modeling we've created a guideline which could be there fore applied by the potential reader during the decision making of what standard to use for business process modeling (in the context of expected purpose of this modeling).

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Figl, Kathrin, and Jan Recker. "Process Innovation as Creative Problem-Solving: An Experimental Study of Textual Descriptions and Diagrams." Elsevier, 2016. http://dx.doi.org/10.1016/j.im.2016.02.008.

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The use of process models to support business analysts' idea-generation tasks has been a long-standing topic of interest in process improvement. We examine how two types of representations of organizational processes - textual and diagrammatic - assist analysts in developing innovative solutions to process-redesign tasks. The results of our study clarify the types of process-redesign ideas generated by analysts who work with text versus those who work with models. We find that the volume and originality of process-redesign ideas do not differ significantly but that appropriateness of ideas varies. We discuss the implications of these findings for research and practice in process improvement.

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Alvarenga-Netto, Clovis Armando. "Proposta de modelo de mapeamento e gestão por macroprocessos." Universidade de São Paulo, 2004. http://www.teses.usp.br/teses/disponiveis/3/3136/tde-30092004-153603/.

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O presente trabalho de pesquisa é uma proposta de modelo de mapeamento e gestão por macroprocessos. Também explora as ligações entre estratégia em operações, gestão por macroprocessos e cultura organizacional. Após revisão da literatura sobre esses temas, é proposto um modelo para o mapeamento dos processos organizacionais incluindo os orientados ao cliente, os de apoio e os de gestão do sistema. Ao modelo é agregada uma componente de cultura organizacional, propondo-se uma metáfora para incentivar os participantes ao trabalho em equipe. O modelo é testado contra dois relevantes referenciais de gestão, sendo o primeiro de requisitos propostos pelas normas da família NBR ISO 9000 e o segundo de estado da arte da gestão para a excelência do desempenho e o aumento da competitividade. O modelo é aplicado em sete organizações dos setores industrial, de serviços e governamental. O pesquisador participa diretamente dos trabalhos de implementação do modelo. Com base nos resultados obtidos, é explorado o relacionamento entre as estratégias em operações, a cultura organizacional e a gestão por macroprocessos. Conclui-se que a existência de uma estratégia definida favorece, mas não impõe a adoção da gestão por macroprocessos. Por outro lado, a adoção da gestão por macroprocessos induz ao estabelecimento de uma estratégia ou permite sua expansão, ao mesmo tempo em que reforça a cultura organizacional para a qualidade
This research proposes a model to process mapping and process management. It also investigates the relationship between three concepts: operations strategy, process management and organizational culture. After reviewing the literature about these three concepts, we propose a new model to represent organizational processes, including those of support, of system management, in addition to those which are client oriented. A cultural component is added to the model, and a metaphor is used in order to gather people to work in teams. The proposed model is then compared to two important management models: the first is the requirements of ISO 9000 family, and the second is the state of art in organizational performance management for increasing competitive goals. To test the model, we conducted a field research that encompassed seven companies belonging to manufacturing, services and governmental fields. The researcher participated directly in the implementation of the model. Based on the results, the relationship between the three previously mentioned concepts is explored. Our conclusions are that a formalized strategy is not obligatory, but benefits the implementation of process management. On the other hand, adoption of process management can provide more power to the strategies, as well as reinforce the organizational culture for quality.

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Ricart, Martí Pilar. "Reenginyeria de processos per a la millora de la seguretat clínica en el servei de medicina intensiva." Doctoral thesis, Universitat Autònoma de Barcelona, 2016. http://hdl.handle.net/10803/400143.

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Анотація:

En els darrers anys la Seguretat del Pacient (SP) s’ha convertit en una de les pedres angulars de la Qualitat Assistencial. La Medicina inclou processos assistencials (PA) cada vegada més complexos, que juntament amb la tecnologia i la interacció humana, augmenten el risc de produir Esdeveniments Adversos (EA). El Servei de Medicina Intensiva (SMI) és una de les àrees de l’hospital on la possibilitat que es produeixin EA és més elevada. La Qualitat Assistencial compta amb recursos per la gestió del risc dels PA, que contribueixen a la seguretat del pacient. L’ Anàlisi Modal de Fallades i Efectes (AMFE) és una eina prospectiva i sistemàtica, que permet identificar, analitzar, avaluar i prevenir els EA que es podrien donar en els PA, definint 3 coeficients de puntuació: gravetat, la probabilitat que es produeixi una fallada i probabilitat de detectar-la. El producte dels 3 coeficients dona l’índex de prioritat de riscos (IPR), que permet establir la prioritat de les accions de millora. Un altre recurs és Six Sigma, eina que permet el càlcul de la probabilitat d’aparició de defectes d’un procés, anomenats defectes per milió d’oportunitats (DPMO), permetent quantificar en els processos redissenyats, la disminució de la probabilitat de presentar defectes. L’objectiu general proposat va ser demostrar que l’AMFE, dintre d’un procés de reenginyeria de processos, era una eina útil pel redisseny de processos assistencials de risc del SMI. Per això es van seleccionar quatre PA de risc amb Tècnica de Grup Nominal. Aquests van ser: control estricte de la glucèmia en pacients postoperats de cirurgia cardíaca, posició del capçal en pacients en ventilació mecànica invasiva, sedació i analgèsia en el pacient crític en ventilació mecànica invasiva i notificació i registre d’esdeveniments adversos en el SMI. Els tres primers eren PA de suport i el 4rt era un PA estratègic. Els objectius específics per cada procés redissenyat després de l’AMFE van ser: demostrar la disminució del risc d’hipoglucèmia en postoperats de cirurgia cardíaca; demostrar la millora del compliment de l’indicador posició semiincorporada; millora en el procés redissenyat de sedació i analgèsia dels indicadors monitorització de la sedació i sedació adequada, i en darrer lloc, dissenyar un procés nou, que fos la base del procés de Seguretat Clínica del SMI, dissenyant i validant un sistema de notificació i registre d’EA. Els resultats després de la implementació del procés redissenyat a partir de l’AMFE van assolir els objectius previstos. El procés control de la glucèmia va aconseguir reduir del 45% al 25% les determinacions en risc d’hipoglucèmia i un augment dels pacients en rang, passant del 36% al 56%, amb un augment del nivell sigma del procés d’ 1,6 al 2,1. El procés posició del capçal va passar d’un compliment de l’indicador del 20% al 90%, augmentant el seu nivell sigma de 0,6 a 2,8. El procés redissenyat de sedació i analgèsia, va aconseguir un nivell de compliment de l’IQ monitorització de la sedació del 100%; això va permetre quantificar l’IQ de sedació adequada que va ser del 87,5%. Finalment, l’aplicació de les accions de millora de l’AMFE van permetre dissenyar un sistema de notificació i registre d’esdeveniments adversos, validat en el seu primer any de funcionament, facilitant la monitorització i l’anàlisi dels EA. A la vista dels resultats, podem afirmar que l’AMFE és una eina vàlida en l’anàlisi del risc i redisseny dels Processos Assistencials, demostrat amb la millora de la mesura dels IQ i amb la disminució de la variabilitat dels PA estudiats. La reenginyeria de PA en el SMI, amb l’AMFE per l’anàlisi del risc, permet redissenyar nous PA més segurs, millorant la Seguretat Clínica en el SMI.
In the last years the Patient Safety (PS) has become one of the cornerstones of the Healthcare Quality. Medicine includes Healthcare Processes —they are increasingly more complex— that combined with technology and human interaction increase the risk of causing Adverse Events (AE). The Intensive Care Unit (ICU) is one of the hospital areas where the possibility of causing AE is higher. The Healthcare Quality has resources intended for the risk management of healthcare processes that contribute to the patient safety. The Failure Mode and Effects Analysis (FMEA) is a prospective and systematic tool that enable the identification, analysis, evaluation and prevention of the AE that can take place during the healthcare process. This tool uses three coefficients: severity, the probability of the failure occurring and the probability of detecting it. The product of this three coefficients results in the Risk Priority Number (RPN) that allows setting the priority of the corrective actions. There is another resource called Six Sigma, it is a tool that enables the calculation of the probability of a process defect to be occurred — called defect per million opportunities (DPMO)— allowing to quantify the probability of presenting defects in redesigned processes. The overall objective proposed was to prove that FMEA, within a reengineering process, was a useful tool for redesigning the risky healthcare processes of the ICU. For this reason, four risky healthcare processes with a Nominal Group Technique were selected: strict monitoring of glycemia levels in cardiac surgery patients during the postoperative period; the headboard position in patients with invasive respiratory support; sedation and analgesia in critical patients with invasive respiratory support; and the notification and the record of adverse events in the ICU. The first three processes were a supportive healthcare process and the last one a strategic healthcare process. The specifics aims for every redesigned process after the FMEA were: proving the hypoglycemia risk reduction in patient, that had a cardiac surgery, during the postoperative period; proving the improvement of the fulfillment of the semirecumbent position indicator; proving the improvement in the sedation and analgesia redesigned process of the monitoring indicators of sedation and the suitable sedation; and finally, designing a new process that were the basis of the Clinical Safety of the ICU, designing and validating a notification and recording system of AE. After the implementation of the redesign process from the FMEA, the results had achieved the intended objectives. The glycemia control process achieve to reduce from 45% to 25% the values under hypoglycemia risk and to raise the patients in the range, going from de 36% to the 56% with a raise of the sigma level of a process from 1.6 to 2.1. The headboard position process changes from 20% to 90%, increasing its sigma level from 0.6 to 2.8. The redesigned process of sedation and analgesia achieved a 100% compliance level of the quality indicator of sedation; this fact allowed quantifying the quality indicator of the suitable sedation —it was 87.5%. Finally, the application of the corrective actions of the FMEA enabled to design an adverse event notification and recording system — that was validated in the first year of operation— facilitating the monitoring and the analysis of AE. According to the results, it is possible to affirm that the FMEA is a useful tool for analyzing the risk and for redesigning the Healthcare Processes. It was proved through the improvement of the measurement of the quality indicators and the decrease of the variability of the healthcare processes that were studied. The reengineering of the healthcare process in the ICU — using the FMEA for the risk analysis— enables to redesign new safer healthcare processes, improving the clinical safety in the ICU.

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35

Buzatto, David. "Formalização de um modelo de processo de reengenharia centrado no usuário para conversão de aplicações desktop em RIAs." Universidade Federal de São Carlos, 2010. https://repositorio.ufscar.br/handle/ufscar/434.

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Анотація:

Made available in DSpace on 2016-06-02T19:05:42Z (GMT). No. of bitstreams: 1 2997.pdf: 4158163 bytes, checksum: 540ba66fcb2c536c7a72d8add391f0b3 (MD5) Previous issue date: 2010-05-12
Financiadora de Estudos e Projetos
The software reengineering becomes important because of the need that organizations have in adjusting to new trends, technologies and user requirements. The term organization should be understood like universities or companies that develop software for use by a large number of people. Thinking about the adequacy of users requirements, is presented in this work the reengineering process of a software called Cognitor, which is a tool designed to support teachers in the process of creating electronic teaching materials. The need to reengineer Cognitor was perceived through a case study where several changes were pointed by users. Some of these changes are: text editor improvement, preview of the images that are inserted in the content pages, feedback to the users, among others. During the reengineering of this software, it was formalized a software reengineering process model, user-centered, for the conversion of desktop applications in RIAs (Rich Internet Application), called UC-RIA (User Centered Rich Internet Application). The process model was named as UC-RIA due to the participation of the potential users during the application s reengineering process, because they were involved in prototyping and in validation of the graphical interfaces of the new version. The results of this study show the capability of the proposed software reengineering model to be used as a support in organizations for the reengineering of their software, mainly because it inserts the users in the reengineering process during the application s Prototyping phase, bringing software to users real needs.
A reengenharia de software se faz importante devido à necessidade que as organizações têm em se adequar às novas tendências, tecnologias e exigências dos usuários. Inclui-se ao termo organizações , empresas ou universidades que desenvolvem softwares para serem utilizados por um grande número de pessoas. Pensando na adequação das exigências dos usuários, este trabalho apresenta a reengenharia de um software chamado Cognitor, que é uma ferramenta criada para apoiar os educadores no processo de criação de material didático eletrônico. A percepção da necessidade da reengenharia do Cognitor se deu através de um estudo de caso onde foram relatadas várias alterações que o software deveria sofrer, tais como: melhoria no editor de texto, pré-visualização das imagens que são inseridas nas páginas de conteúdo, feedback ao usuário, entre outras. Durante a reengenharia desse software, consequentemente, foi formalizado um modelo de processo de reengenharia de software, centrado no usuário, para a conversão de aplicações desktop em RIAs (Rich Internet Application), denominado UC-RIA (User Centered Rich Internet Application). Foi dado o nome de UC-RIA ao modelo de processo devido à participação dos potenciais usuários da aplicação durante o processo de reengenharia, pois estes estiveram envolvidos tanto na prototipação, quanto na validação das interfaces gráficas da nova versão. Os resultados obtidos neste trabalho mostram a potencialidade do modelo de reengenharia de software UC-RIA em ser utilizado como apoio às organizações durante a reengenharia de seus softwares, principalmente por inserir os usuários no processo de reengenharia durante a fase de Prototipação da aplicação, aproximando os softwares às reais necessidades dos usuários.

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36

Montupil, Inaipil Fernando. "Evolutions des pratiques de G.R.H. des rôles des D.R.H. et des modèles de management dans des entreprises de télécommunications belges et chiliennes dans un contexte de changement: analyse comparative." Doctoral thesis, Universite Libre de Bruxelles, 2005. http://hdl.handle.net/2013/ULB-DIPOT:oai:dipot.ulb.ac.be:2013/210950.

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Анотація:

This thesis describes, analyses and compares changes in the practice of human resource management (HRM), the roles of human resource departments (HRD) and management models in companies in Belgium, France (partially) and Chile by highlighting the similarities and differences. This is therefore an international comparative study.

The study is carried out using a contextualist analytical approach.

It answers the question: what are the changes in HRM practice, the roles of HRD and the management models in social organisations in different contexts?

It uses theoretical models (“typical ideals”) to analyse reality, while drawing from writers such as Mintzberg, Pichault and Nizet, Crozier, Crouch, Ulrich, Pettigrew. With regard to management, the study resorts to classical, instrumental and political models. As regards human resource management (HRM), it is based on objective, conventionalist and individualised models. In the human resource department (HRD), the models are those of administrative officer, operational expert and strategic partner.

The changes do not only result from a decision-making process dictated mechanically by contextual factors but more particularly from complex interaction and the balance of power among the actors concerned who use the contextual elements to advance their own interests.

Amongst the most relevant developments which bear similar characteristics, one can cite:

1.- a significant increase in the use of management methods specific to the instrumental or “Californian” model,

2.- more extensive use of individual competencies in HRM practices, and

3.- a significant reduction in the size of the HRD and, notably, in the profile of administrative officer of the HRD.

As regards the differences found in the various contexts, one can highlight the fact that:

1.- In the Belgian and French models, the dominant managerial model remains political management. On the other hand, in the Chilean model, the Californian management model has become clearly dominant.

2.- In Belgium and France, the dominant HRM practices are those of the conventionalist model. On the other hand, in Chile, the dominant HRM practices are those of the individualised model.

3.- The evolution of the roles of HRD, in the Belgian model, has been practically non-existent or appeared later since the dominant role has remained that of the administrative officer (AO). On the other hand, in the Chilean model, the dominant role has become that of operational expert (OE). The role of strategic partner (SP) which was so recommended and desired by managers has been long in developing.

The professional relations model and the political system constitute one of the most important factors which explains the differences noted. In Belgium, the neo-corporate and social-democrat model of professional relations at the national level (with a strong trade unionist movement) functions as a socio-economic regulatory mechanism reflecting the forces and the agreements between social partners. In Chile, there exists neither social dialogue nor equivalent institutionalisation at the national level; what prevails here is the confrontational Latin model (with a weak trade unionist movement).

Similarly, in Belgium social legislation is more comprehensive, regulating the market more and protecting people’s interests. Furthermore, it offers greater social security coverage via, in addition, vast public expenditure by the State. In Chile on the other hand, social legislation is more incomplete and more flexible, favouring rather discretionary decisions by managers and allowing the interplay of market forces to regulate the labour market. The right to strike, the allocation of unemployment benefits, the procedures for hiring and firing, etc. testify to these differences.

The characteristics of the “hybrid” Belgo-Latin culture based on the traditional negotiation model increasingly influence, for example, the development of a political management model and conventionalist HRM practices, team work or coaching, etc. On the other hand, the characteristics of Chilean Latin culture, where authoritarianism and paternalism are still very present, stimulate a more classical management model and objective HRM practices.

The differences between the developments are evident. The social aspects (social security, education, workers’ rights, etc.) are better guaranteed in the Belgian model and the productivist logic stronger and damaging in the Chilean model. As long as the actors involved remain as they are, with their ideological, political and cultural particularities and their specific strengths, these models will remain different.

Cette thèse décrit, analyse et compare les changements des pratiques de la gestion des ressources humaines (GRH), les rôles des directions des ressources humaines (DRH) et les modèles de management, dans des entreprises situées en Belgique, en France (partiellement) et au Chili, en relevant les similitudes et les différences. Il s’agit donc d’une recherche internationale comparative.

La recherche s’inscrit dans une approche d’analyse contextualiste.

Elle répond à la question :quels sont les changements des pratiques de GRH, des rôles des DRH et des modèles de management dans des organisations sociales situées dans des contextes différents ?

Elle utilise des modèles théoriques (des “ideaux types”) pour analyser la réalité, en s’inspirant des auteurs tels que Mintzberg, Pichault et Nizet, Crozier, Crouch, Ulrich, Pettigrew. Au niveau du management, l’étude a recourt aux modèles: classique, instrumental et politique. Au niveau de la gestion des ressources humaines (GRH), elle se base sur les modèles: objectivant, conventionnaliste et individualisant. Tandis qu’au niveau de la direction des ressources humaines (DRH), les modèles sont ceux d’agent administratif, d’expert opérationnel et de partenaire stratégique.

On constate que les changements ne résultent pas seulement d’un processus décisionnel dicté mécaniquement par les éléments du contexte mais surtout d’un jeu complexe d’interactions, d’un jeu de pouvoir des acteurs concernés, qui mobilisent les éléments du contexte pour faire prévaloir leurs intérêts.

Parmi les évolutions similaires les plus relevantes, on peut citer:

1.- l’accroissement important de l’usage des méthodes de management propres au modèle instrumental ou « californien » ;

2.- l’utilisation plus extensive des pratiques de GRH individualisantes et,

3.- la diminution importante de la taille de la DRH et, notamment, du profil d’agent administratif de la DRH.

Quant aux différences retrouvées dans ces contextes différents, on peut relever :

1.- Dans les cas belge et français le modèle managérial dominant reste le management politique. Par contre, dans le cas chilien, le modèle de management « californien » est devenu clairement dominant.

2.- Les pratiques dominantes de GRH, en Belgique et en France, restent celles du modèle conventionnaliste. Par contre, au Chili, les pratiques dominantes de GRH sont celles du modèle individualisant.

3.- L’évolution des rôles de la DRH, dans le cas belge, a été pratiquement nulle ou plus tardive puisque le rôle dominant est resté d’agent administratif (AA). Par contre, dans le cas chilien, le rôle dominant est devenu celui d’expert opérationnel (EO). Le rôle du partenaire stratégique (PS), tant prôné et souhaité par les managers, tarde lourdement à se développer.

Le modèle de relations professionnelles et le système politique, constituent un des facteurs parmi les plus importants qui expliquent les différences constatées. En Belgique, le modèle de relations professionnelles néo-corporatiste et social-démocrate au niveau national (avec un syndicalisme fort) fonctionne comme un mécanisme de régulation socio-économique reflétant les forces et les accords entre les partenaires sociaux. Tandis qu’au Chili, il n’existe ni de concertation sociale ni d’institutionnalisation équivalente au niveau national ;il prévaut ici le modèle confrontationnel et latin (avec un syndicalisme faible).

De même, tandis qu’en Belgique il existe une législation sociale plus complète régulant davantage le marché et protégeant les intérêts des personnes, en offrant une sécurité sociale plus large avec, en plus, une forte participation de l’Etat dans les dépenses publiques, au Chili la une législation sociale est plus incomplète et plus souple, favorisant davantage les décisions discrétionnaires des managers amenant principalement une régulation par le libre jeu du marché du travail. Le droit de grève, l’assignation de chômage, les procédures de licenciements ou d’embauche, etc. témoignent de ces différences.

Les traits de la culture latine « hybride » belge, traditionnellement négociatrice, influencent davantage, par exemple, le développement d’un modèle de management politique et des pratiques de GRH conventionnalistes, un travail en équipe ou le coaching, etc. Par contre, les traits de la culture latine chilienne, où l’autoritarisme et le paternalisme sont encore forts présents, stimulent un modèle de management plutôt classique et des pratiques de GRH objectivantes.

La différence des évolutions est évidente. Les aspects sociaux (sécurité sociale, éducation, droits des travailleurs, etc.) sont mieux garantis dans le cas belge et la logique productiviste est plus forte et nuisible dans le cas chilien. Tant que les acteurs indiqués demeurent, avec leurs particularités idéologiques, politiques, culturelles et leurs forces spécifiques, ces modèles resteront différents.

Doctorat en sciences politiques
info:eu-repo/semantics/nonPublished

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37

Lu, Ya Lun, and 盧亞倫. "A Practical Model for Software Reengineering." Thesis, 1996. http://ndltd.ncl.edu.tw/handle/37877795480314012203.

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38

Chen, Sin-Long, and 陳馨隆. "A Systematic Thinking Model of Business Process Reengineering." Thesis, 1997. http://ndltd.ncl.edu.tw/handle/18701260774658204480.

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39

Hwang, Bang-Ning, and 黃邦寧. "An Effective Business Process Reengineering (BPR) Implementation Model." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/31319183854519388087.

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Анотація:

博士
國立交通大學
科技管理研究所
98
Adopted by many organizations worldwide, business process reengineering (BPR) has become a popular management tool to cope with rapid technological and business changes in today’s competitive environment. BPR projects typically attempt to transform the organizational subsystems of management, people, information technology, and organizational structure. Such a large-scale change recognizes that BPR is not a monolithic concept but rather a continuum of approaches that need a solid implementation methodology. However, previous research on the subject of BPR implementation methodology has primarily focused on high-level definition of discrete stages, and only a few further explore to detailed activity but yet comprehensive. This article aims to develop a comprehensive project implementation framework comprising 5 stages and 36 activities in order to help people successfully carry out BPR in their organizations. The validity of the framework was verified by two major BPR initiatives undertaken at two leading international companies in a high-tech industry.

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40

Huang, Ding-Jiun, and 黃鼎鈞. "Service-Quality-Oriented Process Reengineering Model for Property Management." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/76726896481948089129.

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Анотація:

碩士
淡江大學
土木工程學系博士班
98
Due to nature of service orientation, property management companies commonly pursue high service quality. Slince the property management has heterogeneous customers and the intangible natural of services, the difficulty of service quality comtrol and management is increasing. To cope with this circumstance, the PZB service quality gap analysis model provides a feasible reference describing the dimensions of service quality and service gap structure, which would be a guideline to measure the service quality gaps in outside the company but the exact way to improve the quality defects. Accordingly,this study combines the service quality gap analysis model and the business process reengineering (BPR) philosophy to develop the service-quality-oriented process reengineering model (SPRM). This model provides property management companies to reengineer the service processes according to the analyzed service gaps so that the improvement activities of service quality can be applied to the process level. In SPRM, the service gap questionnaire is developed to analyze the locations of service gaps. According to the magnitudes of service gaps, the gray relationship analysis method is used to determine the relations between service gaps and service processes. Once the defect service process is determined, the process reengineering progress developed in this study is finally applied to redesign the process. A case study is also illustrated to show the feasibility of SPRM.

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41

Wang, Chien Wen, and 王建文. "An Analytical Framework and Model for Business Process Reengineering." Thesis, 1994. http://ndltd.ncl.edu.tw/handle/92093502636857905776.

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Анотація:

碩士
國立中山大學
資訊管理研究所
82
Business process reengineering(BPR) has not been widely implemented in the business communities though there are some BPR cases resulting in great improvements for a few notable organizations. There are still numerous problems found in realworld BPR implementation, and, according to the same studies, these problems have largely been related to the variables in organizational theories. Most BPR studies have focused on developing a particular model or methodology, but ignoring the needs for an integral analysis and taxonomy for the BPR as a whole. Current BPR models and methodologies are resulted from the experience of their developers; therefore, the same developer in different situations may lead to situational modifications and interpretations of his methodology. Without a theoretical foundation, it is very difficult for any organization and individual to realize BPR concepts. This research investigates current BPR practitioner studies, which include current proposed BPR models, methodologies, case studies, and field surveys. An analytical framework is formulated by applying concepts from the field of organizational theory for the BPR investigation. This is properly the first study to analyze and integrate BPR practitioner experience from a theoretical basis. By incorporating the transformational and transactional concepts to the proposed framework, this study also proposes a BPR model such that it allows a practitioner or a user to describe the long-term and short-term interaction of organizational variables and their impact on the changing organization during the reengineering process.

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42

Wang, Hsin-Ping, and 王心萍. "The Reengineering Reference Model of Integrating with Organization and Process." Thesis, 1996. http://ndltd.ncl.edu.tw/handle/37427235932925187829.

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43

Wang, Ya-Li, and 王雅麗. "To Develop and Apply a Reengineering Implementation Model in a Hospital Process." Thesis, 1997. http://ndltd.ncl.edu.tw/handle/65900008023234248121.

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Анотація:

碩士
中華工學院
工業工程與管理研究所
85
Abstract In the 21st century, there are three forces that can not be ignored in the market place, and they are the indisputable 3 Cs: the supremacy of the Customer, the brutal Competition, and constant Change. All governmental agencies, for profit enterprises, and as well as non- profit organizations are faced with unprecedented challenges wrought by the interactions of these forces. Therefore, since the advent of the concept of "Re-engineering" in the ''90s, numerous organizations have attempted such endeavors in an effort to break the traditional molds and remake themselves. In contrast, the domestic health care industry is a relatively conservative and protected industry. In particular, after the implementation of national health care system, approximately 40% of the hospitals are unprofitable as the consequence of severe competition, and in some cases, hospitals are facing bankruptcy. This situation is compounded by the pressures and the challenges faced by the hospitals as the result of the primary management focus being shifted to customer satisfaction. Under this set of circumstances, the implementation of reengineering of the health care industry can not afford to be postponed. The implementation of reengineering could bring multitudes of benefits to an organization but not without its attendant risks. Approximately 50 to 70% of the process reengineering efforts failed to achieve their promised results, and in some extreme cases resulted in organizational failures. This abysmal statistic can be attributed to the lack of a complete and robust implementation methodology. Therefore, this research attempted to develop a clear and concise implementation model based on the principles and concepts of reengineering. This model offers the aspiring enterprises the step-by-step directions for the various phases of a reengineering project. In particular, the hospital process reengineering application was used to verify the appropriateness of the implementation model and methodology. Also, the success of this application would encourage the improvement of health care quality as well as service delivery efficiency, and thus enhancing the hospitals'' overall competitiveness.

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44

Chang, Yau-wen, and 張耀文. "Taiwan High Speed Railway operation model and performance – business reengineering strategy evaluation." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/86482354233891786793.

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Анотація:

碩士
國立交通大學
管理學院碩士在職專班財務金融組
98
ABSTRACT After Taiwan High-speed Railway（THSRC）construction is completed, travel time between Taipei and Kaohsiung will be reduced to 90 minutes. All major city in Taiwan western corridor may be included a so-call “life cycle of one day trip”. That brings the northern, central and southern metropolitan area into a “Mega City”. By then, all means of transport will be to re-adjust according to their functional characteristics and maximize the transport efficiency. THSRC will string original railroad system, as well as the metropolitan rapid transit system and bus transport network to from “high speed rapid transportation network”. In addition to provide the future "mega-city zone" of the overall service, TSHRC will promote the re-adjustment of the various transport systems, and implement "public transport as main ride, private transport as supplemented way" objective, and urban and rural regional development and social resources would be better and more balanced. THSRC BOT project financing plan, burden of the policy task, especially their sites are located in sparsely populated areas, thus difficult to development and the traffic can not be effectively upgraded. Central government and local governments must work together on in order to create a win-win situation. In this study, to discuss THSRC BOT financial difficulties, starting with the government, banking corporations, THSRC's point of view to discuss their bottom line of negotiation, and then by the Net Present Value method to evaluate whether they sign second tripartite agreement, despite reduced interest rates to ease the pressure of recovery plan, but did not completely solve the THSRC’s high indebtedness, only extend the depreciation year, enhance traffic load and accelerate the development of the station, THSRC's financial situation can only have the time to turn to profit. The results in this study will help THSRC understand “Growth” is the turn key of making profit , but also help to set the relevant central and local governments to policy of improving THRSC's high-speed rail traffic load and the to increase the development benefits of station site, to enable THSRC headed in the right path and the steady development to achieve sustainable business goals.

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45

Shen, Huan-Shun, and 沈煥順. "A conceptual model of Business Process Reengineering based on Problem Solving approach." Thesis, 2001. http://ndltd.ncl.edu.tw/handle/55418717109832631219.

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Анотація:

碩士
中原大學
企業管理研究所
89
Although everyone recognizes the strong tendency of Business Process Reengineering (BPR) operation style will be substitute for the traditional pyramid organization and functional operation style. And, when come to face the strike against more customer satisfaction requirement, stronger competitor’s competition and rapid environment change. The company needs to deliver the BPR and radically reengineering or renew all operation processes, effectively change operation activities, and to make a refresh start. How we shall make the BPR to be more feasible and practice? Problem Solution (PS) is the key to the success of BPR. Although BPR covers with full-scale of management procedures. It is still lack of addressing the process problem, effective problem causes analyzing , problem solution alternatives’ assessment and decision, the structure and procedure of problem solution. The advantages of Problem Solution Method that provides desirable solution procedure and lead to address with right problem. Thus, this thesis want applying to Problem Solving approach to establish a concept model for Business Process Reengineering, and integrates both concept and method of Problem Solution and BPR. The thesis studied and referred to the Meta method to collect and review in related of literatures and documents, and after established concept model approve of and modify it if necessary by Case Study method. The new concept model based on Problem Solution approach for BPR that is to integrate both improvements of concept and method of the creative renovation and problem solution. It is emphasized the reengineering must be done radically and dramatically. It requires abound of creation for the BPR. When guide in the concept of Problem Solution, “Problem Solution” has to be putted in practice and concrete, it should not work only in way of the conventional “Problem Solution”. When it is done with complete procedure that can improve or make up the insufficient of each other. Furthermore, it becomes the concept pattern of Problem Solution between creative renovation and problem solution that each complements to each other’s. Problem Solution is the concept pattern of improvement to the BPR. In practical event, the radical and dramatic BPR that may create effective improvement before achievement of BPR. A small step that could be a signal guiding to the path of the success. It is a success.

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46

Liu, An-Ta, and 劉安達. "A Field Study of Business Process Reengineering Executive Model in a Strtedgic view." Thesis, 1999. http://ndltd.ncl.edu.tw/handle/33130451731471297955.

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Анотація:

碩士
國立雲林科技大學
資訊管理研究所
87
Abstract Business Process Reengineering (BPR) is a way to obtain competitive advantage for businesses, but its ratio to lose was sustaining high in review of literature. Most of them were not being considered in a strategic view. If the opportunity of strategic could be pointed out, and being followed to Perform BPR, it is out of question to promote the possibility to success. We are here to bring up an integrated model for BPR in a strategic view, and hope to make it a template for businesses in doing BPR. A field study method is being adopted to explicate its application. We first identified the long-term strategy, then according it to choose a suitable path to do BPR. Characteristic of each Path was found, and many supported tools and methodologies were also being recommended in hoping of doing BPR, which can really match with strategy. We sincerely hope that our results could be of help to businesses and successors.

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47

Lin, Chih-Ping, and 林志平. "Construct the Integration Model of Multi-Business Process Reengineering and Theory of Constraint." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/62291529444448963905.

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Анотація:

碩士
中原大學
工業工程研究所
92
Now a days, the change of global economic environment is more and more faster. Many enterprises are facing this huge challenge. For the sake of such a change, the enterprises must adjust themselves to improve their own abilities. Therefore, many emphasizing on speedy enhancement programs such as, ERP, SCM, BPR, TQM, 6 etc. are more and more popular. Business process Reengineering is the powerful methodology used to pursue Business performance. The purpose of this research is to integrate the Business Process Reengineering model as well as the basic concept and logic of Theory of Constraint. Furthermore, the research also provide a process model used to break the restriction of the multi-organization and rebuild the new business process to improve the organizational efficiency. In this research, we can find the organizational key successful factor is the improvement and integration. And they are also critical to survive in the global market. Besides, in order to improve the enterprises, operation efficiency managers should not only increase their self-management sense, but also combine the forces of other organizations. In this way, the enterprise will gain the competitive advantage.

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48

Burden, Frans Johannes. "The development of an organizational redesign model: a South African case study." Thesis, 2007. http://hdl.handle.net/10210/40.

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The aim of this study was to develop a model to assist a South African information technology company with its organisation redesign interventions. A modernist qualitative methodology, with casing as research design and grounded theory as research strategy, was employed to develop a substantive model. Seven employees were selected as research participants by means of purposive sampling. Their experience of the company’s redesign was explored with a view to developing the model. Various data collection methods were used: semi-structured and follow-up interviews, solicited e-mail essays and policy documents. These yielded rich descriptive data, which were systematically analysed by means of grounded theory methodology. Manual and computer-based (ATLAS.ti 5.0) qualitative data analysis techniques were used to develop the substantive model. After conclusion of the data analysis, the literature on the most current organisation downsizing typologies, models and theories was reviewed. The results of this review informed a focus group discussion that was aimed at substantiating the model. This discussion culminated in the formulation of the Organisation Redesign Model. Thereafter recommendations were made for future research in this field. The Organisational Redesign Model has implications for the information technology sector in South Africa, and the formalisation of grounded theory and the roadmap thereof should facilitate the application of grounded theory in future research. Authenticity, trustworthiness, credibility and reflectivity were ensured by following the guidelines provided in the literature.
Prof. W.J. Schurink

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49

Lin, Hsiu-Feng, and 林秀鳳. "The Study of Business Model Reengineering for Taiwanese Trading Companies:R Company as An Example." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/k8au92.

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Анотація:

碩士
國立中興大學
高階經理人碩士在職專班
102
Taiwan is an island with scarce natural sources, and has high dependence upon foreign trade. Therefore, developing trade is a significant policy for economic development. Trading companies in Taiwan are playing important roles in process of international trade. However, with the changes of global trade liberalization and transparency in information, trading companies’ living space are severely squeezed. When facing to these challenges, how trading companies overcome difficulties has become an important issue. The purpose of this study explores how to proceeding the business model reengineering, and conducts performance analysis before and after implementation. This research adopts case study as the research method by extensive literature reviews and supplements SWOT analysis to investigate the “R” Trading Company’s competitive advantages and to overcoming weakness with strength, and guiding re-design procurement process, supply chain integration and vertical integration for business model reengineering. Furthermore, the performances are evaluated by utilizing the quality, cost, time and finance as the measurement indicators. And then effectiveness of reengineering will be objectively evaluated to identify the result of combining theory and practice to prove the methods which increases the added value of trading companies in the transaction, creating more profit margins, to maintain competitive advantages, and extending the continuous business growth as well.

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50

Liang, Kuan-Yu, and 梁貫御. "A Brand Reengineering Model—How to Remove Negative Stereotypes from a Brand by Bias Correction." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/48706934437944031940.

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Анотація:

博士
國立臺灣大學
商學研究所
102
Similar to human beings, a brand may get cancer. Extending correction mechanism (Wegener and Petty 1995, 1997), the authors propose that the initial negative stereotype for a brand, like a tumor, could be removed when consumers have motivation and ability to correct it. That is, when the brand has transformed into an irrelevant product category (i.e., revolutionary change) and is renamed, consumers should have motivation as well as ability to correct for the initial negative stereotype. Under this condition, the brand will obtain better evaluation. Like a rebirth, the brand can thus transform into different product categories to lengthen its life through this manner. Furthermore, not only is the study the first direct measurements of the identification of potential bias, but it also support that participants are more likely to detect the influence of stereotype under high involvement conditions.

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