Дисертації з теми "MEC service"
Оформте джерело за APA, MLA, Chicago, Harvard та іншими стилями
Ознайомтеся з топ-50 дисертацій для дослідження на тему "MEC service".
Біля кожної праці в переліку літератури доступна кнопка «Додати до бібліографії». Скористайтеся нею – і ми автоматично оформимо бібліографічне посилання на обрану працю в потрібному вам стилі цитування: APA, MLA, «Гарвард», «Чикаго», «Ванкувер» тощо.
Також ви можете завантажити повний текст наукової публікації у форматі «.pdf» та прочитати онлайн анотацію до роботи, якщо відповідні параметри наявні в метаданих.
Переглядайте дисертації для різних дисциплін та оформлюйте правильно вашу бібліографію.
Behravesh, Rasoul <1988>. "Life-cycle management and placement of service function chains in MEC-enabled 5G networks." Doctoral thesis, Alma Mater Studiorum - Università di Bologna, 2021. http://amsdottorato.unibo.it/9732/1/Thesis.pdf.
Повний текст джерелаSubramanya, Tejas. "Autonomic Management and Orchestration Strategies in MEC-Enabled 5G Networks." Doctoral thesis, Università degli studi di Trento, 2021. http://hdl.handle.net/11572/320883.
Повний текст джерелаNielsen, Anne-Linn, and Victoria Larsson. "Kundrelationer i bankbranschen : Hur banker med skilda verksamheter arbetar med kundrelationer idag." Thesis, Högskolan Dalarna, Företagsekonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:du-27967.
Повний текст джерелаVårt syfte är att undersöka och jämföra hur banker med olika verksamhet arbetar med sina kundrelationer. Bankmarknaden har förändrats på grund av samhällets digitala utveckling och uppkomsten av nya aktörer. Detta har skapat en ny konkurrenssituation där relationen till kunden är viktig som en konkurrensfördel. För att uppnå detta har vi genomfört fokusgruppsintervjuer med banker som bedriver olika verksamheter. Resultatet visar att banker arbetar med kundrelationer på olika sätt. Storbanken är mer digitalt driven och satsar stort på teknologiska lösningar. Sparbanken förlitar sig på positiv ryktesspridning för nya kunder och lägger stor vikt vid att skapa en samhörighet med kunden genom lokal närvaro. Bankförsäkringsbolaget arbetar mycket med fysiska kundmöten och att där skapa förtroende och bygga en relation genom lokal närvaro. Bankförsäkringsbolaget arbetar mycket med fysiska kundmöten och att där skapa förtroende och bygga en relation genom den personliga kontakten. Vidare har vi sett att kunder tenderar att utveckla en starkare relation till en specifik rådgivare än till banken som varumärke och att kunder
Krkic, Arman, and Johan Dalan. "En SOA utvärderingsmall med fokus på integration, arkitektur och tjänster : Ett praktikfall på Logica." Thesis, Högskolan Dalarna, Informatik, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:du-5057.
Повний текст джерелаBöök, Klas, and Christian Strand. "Jini kontra Web services, med intention att göra Web services pålitligt." Thesis, Växjö University, School of Mathematics and Systems Engineering, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-58.
Повний текст джерелаDetta examensarbete behandlar Service Oriented Architecture (SOA) och dess implementeringar Jini och Web services. SOA beskriver hur applikationsintegration mellan olika plattformar skall ske och innebär att applikationer designas som tjänster för att enkelt integreras med andra applikationer. Dynamisk lokalisering av tjänster via en registertjänst används för att applikationer skall finna andra applikationer. Vi designar och implementerar en mekanism i Web services som gör det möjligt att byta en tjänst under exekvering. Ett sådant byte kan vara intressant av två skäl, tjänster kan registreras utan att vara tillgängliga, eller att det uppstår ett fel under exekvering som gör att tjänsten blir otillgänglig.
This degree project is about Service Oriented Architecture (SOA) and its implementations Jini and Web services. SOA is a description of how application integration between different platforms can be carried out by designing applications as services, which implies an easier integration with other applications. Dynamic location of services is carried out by consultation with a register service so that applications can find other applications. We design and implement a mechanism in Web services that makes it possible to change service during execution. A change of service can be interesting for two reasons, the service might be registered but not available or there might be some sort of fault during execution that makes the service unavailable.
Hu, Mei. "The impact of the new integrated older people's care services in Cambridgeshire on service users." Thesis, Anglia Ruskin University, 2011. https://arro.anglia.ac.uk/id/eprint/211749/1/Mei%20Hu%20thesis%202011.pdf.
Повний текст джерелаAndersson, Veronica. "Bröstcancerpatienters tillfredsställelse med den utredande vårdens kvalitet." Thesis, Uppsala universitet, Institutionen för folkhälso- och vårdvetenskap, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-166932.
Повний текст джерелаPurpose: The purpose was to examine breast cancer patients’ satisfaction with care during diagnostic process and to investigate their identified needs for improvement. Method: Patients reported to the Quality register for breast cancer in Uppsala- Örebro during 2007-2008 were asked to participate in a questionnaire study. The study population was 165 women who commented on the diagnostic process. Answers were analyzed using qualitative content analysis by Graneheim and Lundman. Result: Patients commented diagnostic services regarding organization, competence, interpersonal skills, information and general. Concerning organization they reported needs for better coordination, better personnel continuity, a contact person and more psychosocial care. High satisfaction with health care competence was reported but also mistakes and lack of professionalism. Personnel’s interpersonal skills appeared mostly satisfactory. Lower satisfaction was reported when personnel overlooked the patient as an individual. Satisfaction with information was high when information was given in person with time for questions and feedback, and lower when information was hard to access, lacking or not adjusted to the patients’ needs. General comments indicated high satisfaction. Conclusions: Patient satisfaction with competence and interpersonal skills was high while satisfaction with organization and information was lower. Diagnostic services can be improved by coordination and more psychosocial care.
Johansson, Maja, and Akash Parmar. "Identifiering av tjänstersutvecklingsprocess hos svenska banker : En kvalitativ studie om New Service Development och svenska bankers arbete med tjänsteinnovation." Thesis, Linnéuniversitetet, Institutionen för ekonomistyrning och logistik (ELO), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-98033.
Повний текст джерелаBackground: In line with the development of digitalisation, the banks' structure has been affected. Previous research has shown that economic development has been driven by innovation. The growing importance of services has led to a greater focus on service development. However, services are very inferior and unproductively developed in comparison with products, which makes it difficult to generally develop services. As the purpose of the development is to strengthen the organization's position in the market, it may be interesting to see the development process for Swedish banks. Purpose: The purpose of this study is to identify how Swedish banks’ work with service innovation, what their development process looks like and what difficulties arise in connection with this. The study also aims to investigate whether the New Service Development process is actually used by Swedish banks in practice. Furthermore, the study will provide an increased understanding of Swedish banks' development of services, how its development process looks like, and who is involved. This originates in the NSD process. Method: The survey is based on a qualitative method, where it has been conducted with a multiple case study at four different banks in Sweden. The empirical material has been collected through semi-structured interviews with online meetings and e-mail. The interviews were conducted using an interview guide. Then, the material has been analyzed in order to detect differences and similarities between the banks. Conclusions: We see obvious similarities between the four banks studied that a New Service Development process is not fully used by any of them. Thus, we conclude that NSD is not directly used in practice by Swedish banks. On the other hand, we can see that certain parts of the banks' development process can be compared to the development of an NSD process. Furthermore, also that the banks tend to work with service innovation in a similar way, but that the development process within the services is fairly specific to each bank.
Ruksa, Kitija, and Elrener Törnquist. "Service recovery : Vilka strategier har hotell som arbetar med service recovery?" Thesis, Örebro universitet, Restaurang- och hotellhögskolan, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-61245.
Повний текст джерелаFarshin, Alireza. "Realizing Low-Latency Internet Services via Low-Level Optimization of NFV Service Chains : Every nanosecond counts!" Licentiate thesis, KTH, Network Systems Laboratory (NS Lab), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-249664.
Повний текст джерелаTack vare den senaste tekniska utvecklingen inom beräkningar i molnet(“cloud computing”) används allt fler tillämpningar i molnlösningar. Flera avdessa moderna molnbaserade tillämpningar kräver korta svarstider är låga ochatt dessa ska vara förutsägbara och ligga inom givna gränser. Den nuvarandemolninfrastrukturen är dock otillräcklig eftersom den inte kan uppfylla dessa krav,på grund av olika typer av begränsningar i både hårdvara och mjukvara. I denna licentiatavhandling beskrivs försök att minska fördröjningen iinternettjänster genom att noggrant studera den nuvarande tillgängligainfrastrukturen, optimera den och förbättra dess prestanda. Fokus ligger påatt optimera prestanda för nätverksfunktioner som realiseras med hjälp avstandardhårdvara, känt som nätverksfunktionsvirtualisering (NFV). Prestanda hosNFV är en av de viktigaste källorna till fördröjning i internettjänster. Det första bidraget är relaterat till att optimera mjukvaran. Detta projektbörjade med att undersöka möjligheten att “superoptimera” virtualiseradenätverksfunktioner (VNF). Detta inleddes med en litteraturöversikt av tillgängligasuperoptimeringstekniker, och sedan valdes ett av de toppmodernasuperoptimeringsverktygen för att analysera de viktiga mätvärden som påverkartillämpningssprestanda. Resultatet av vår analys visade att bättre cache-mätningar potentiellt skulle kunna förbättra prestanda för alla tillämpningar. Det andra bidraget i denna avhandling utnyttjar resultaten från den förstadelen genom att ta ett steg mot att optimera cache-prestanda för tidskritiskakedjor av NFV-tjänster. Genom att göra så reducerade vi de långa fördröjningarnahos sådana system som kördes vid 100 Gbps. Detta är en viktig bedrift eftersomdetta ökar sannolikheten för att uppnå en begränsad och förutsägbar fördrörninghos internettjänster.
QC 20190415
Time-Critical Clouds
ULTRA
Tam, Mei Na. "The investigation of green-mini bus service." access full-text access abstract and table of contents, 2005. http://libweb.cityu.edu.hk/cgi-bin/ezdb/dissert.pl?msc-meem-b20360216a.pdf.
Повний текст джерелаTitle from title screen (viewed on Feb. 27, 2006) "Submitted to Department of Manufacturing Engineering and Engineering Management in partial fulfillment of the requirements for the degree of Master of Science in tnterprise technology and management" Includes bibliographical references.
Kreutz, Elin. "Socialtjänsten i kris : Hur påverkar mycket stress och stor arbetsbörda socialsekreterarens arbete med klienterna?" Thesis, Linnéuniversitetet, Institutionen för socialt arbete (SA), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-49583.
Повний текст джерелаLöfstedt, Caroline. "Service med ett leende : Effekten av olika ansiktsuttryck." Thesis, Karlstads universitet, Fakulteten för humaniora och samhällsvetenskap (from 2013), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-32944.
Повний текст джерелаThe present study aimed to extend the understanding of the important role that feelings have in service encounters. An experimental design was used where participants were randomly allocated to one of two text-based scenarios. Two different facial expressions were used in an experiment to investigate their influence on customers. The results showed that a smiling service worker affected the customers’ feelings positive, and increased the customers’ satisfaction as well as their reciprocity, compared to a service worker with a neutral facial expression. Furthermore, the customers evaluated the smiling service workers personal qualities more positive compared to the service worker with a neutral facial expression. The results confirm many earlier studies results in the same research area. The results also highlight an important part that earlier research have missed, namely the personal evaluation of the service worker and its influence in the service encounter. Thereby, this study marks a need of extended knowledge in the area. The conclusion is that a smile affects customers positively in many aspects. An increased understanding and knowledge can give a practical use for many parts; for service companies but also for service workers and customers.
Nguyen, Viet Hung. "Performance study on multi-service optical metropolitan area network : MAC protocols and quality of service." Evry, Institut national des télécommunications, 2006. https://pastel.archives-ouvertes.fr/tel-00011140.
Повний текст джерелаL'émergence récente de nouveaux services " paquets " (e. X. Télévision à la demande, sauvegarde des données d'entreprise. . . ) a entraîné une augmentation sans précédent des demandes de bande de passante et de qualité de service (QoS) dans les réseaux métropolitains. Les opérateurs devront remplacer leurs anciennes infrastructures des réseaux MAN (i. E. Réseaux à commutation de circuit comme SONET/SDH) par des réseaux à commutation de paquet, qui supporteront mieux les trafics sporadiques tels que vidéo et données. Cette thèse est dédiée aux études sur la nouvelle génération des réseaux métropolitains multiservices à commutation de paquet optique. Nos études se sont concentrées sur les performances logiques des protocoles d'accès (MAC) et la faisabilité de transporter les circuits TDM classiques sur un réseau en anneau à commutation de paquet optique (Optical Packet Switching Ring - OPSR). En réalité, les réseaux OPSR, qui combinent la flexibilité et la mise à l'échelle de la technologie de commutation de paquet avec les avantages de la topologie en anneau tels que la restitution rapide du service en cas de panne et un bon gain de multiplexage statistique du trafic, promettraient une bonne solution pour les réseaux MAN du future. Nous avons d'abord proposé un modèle analytique, basé sur la théorie des files d'attente avec priorité, pour évaluer la performance d'un réseau OPSR employant le protocole d'accès CSMA/CA optique asynchrone (OU-CSMA/CA). Les résultats de cette étude nous ont permis d'identifier deux défauts principaux d'un tel réseau : la non-équité entre les nœuds de l'anneau à cause de la priorité positionnelle et la fragmentation de la bande de passante à cause des transmissions asynchrones. Ces deux défauts dégradent la performance du réseau. Afin d'améliorer la performance du réseau étudié, nous avons proposé deux nouveaux mécanismes d'accès. Le premier est Modified Packet Bursting (MPB), qui augmente l'efficacité de transmission du réseau (donc, le taux d'utilisation des ressources) grâce à la suppression des en-têtes optiques inutiles. En effet, MPB concatène des paquets électroniques ayant la même destination et les envoyer avec un seul en-tête optique. Le deuxième mécanisme est Dynamic Intelligent Medium Access Control (DI-MAC), qui essaie de résoudre les problèmes identifiés cidessus dans le réseau considéré. DI-MAC utilise un algorithme distribué pour espacer dynamiquement la transmission des paquets d'un nœud en amont, afin de ne pas fragmenter la bande de passante. Par conséquent, il réserve plus de bande de passante utilisable pour les nœuds en aval. L'évaluation de performance de ces mécanismes nous a montré qu'ils améliorent considérablement la performance du réseau (beaucoup plus élevée que celles obtenues avec OUCSMA/ CA), en termes d'un taux élevé d'utilisation des ressources ainsi que de bons paramètres de performance (e. X. Délai, perte). En plus, ils rendent le réseau plus stable et quasiment insensible aux différentes configurations et au changement de trafic. Enfin, pour garantir une qualité de service équivalente à celle des réseaux TDM classiques, nous avons introduit la technologie d'émulation de circuit (CES), (qui est en cours d'être standardisée par IETF, MEF, ITU. . . ), dans le réseau OPSR en question. Nous avons étudié la faisabilité de transporter le trafic TDM dans l'OPSR, avec l'aide des mécanismes d'accès comme MPB et DI-MAC, ainsi que l'impact de CES sur la qualité de service d'autres classes de service dans le réseau. Ctions
QUEVEDO, Daniella Cristina Santos. "A recupera??o de falhas na presta??o de servi?os hoteleiros como ferramenta de relacionamento: um estudo na empresa Club Med Brasil." Universidade Federal Rural do Rio de Janeiro, 2016. https://tede.ufrrj.br/jspui/handle/jspui/1953.
Повний текст джерелаMade available in DSpace on 2017-08-04T18:45:19Z (GMT). No. of bitstreams: 1 2016 - Daniella Cristina Santos Quevedo.pdf: 2678430 bytes, checksum: e08acb28f9b15508f9380dc0b40ccd69 (MD5) Previous issue date: 2016-12-16
This dissertation has as general focus, search how Club Med Brasil uses the recovery of failures in the provision of hotel services as a tool of relationship with their clients. The choice for this theme was due to the relevance that the recovery of failures in services has in construction and maintenance on relationship of the companies with its clients since that clients are even more demand and consciuos of their rights on provision of services provided by a company. The provision of services in the hotel industry in particular, failures are inherent to the activities made on uncountable variables. That's why companies need to have estrategies well defined about their process, procedures, instruments and action plans so that their employees can act quickly and on a effective way in critical incident cases occurred on 'moments of truth', wich are moments of direct interaction between representatives of the company and their clients. About theoretical basis, were discussed concepts of marketing, services marketing, characterization and quality of services, satisfaction of clients and their expectations, failures on services, recovery of failures in services, the importancy of people in it, relationship and finally, tourism and hospitality. About this study, the methodology used was a qualitative approach of an exploratory and descriptive nature, with collected data by deep interviews ways. Ten interviews were made with employees that hold management positions and are directly linked to the department that takes care of the relationship between Club Med and their clients. The collected datas on those interviews were interpreted through the analysis of the content. The main conclusions show that Club Med Brasil intend act as preventive way on failures in the provision of its hotel services, not omitting when it occures and having the quick reaction as a feature when the clients need. The Club Med Brasil owns procedures to treat the recovery of failures in its hotel services, aiming the improvement of quality on provided services, the increase of satisfaction level and fortification of building and mainteance of the relationship with clients. However, it seems to need of an step inside its process of recovery on failures of services, as new procedures and tools so that it will be able to get an final evaluation on its actions, internal procedures and propposal of adopted solutions to identify the final level of clients satisfaction.
Esta disserta??o teve como objetivo geral pesquisar como o Club Med Brasil utiliza a recupera??o de falhas na presta??o dos servi?os hoteleiros como ferramenta de relacionamento com os seus clientes. A escolha do tema se deu em fun??o da relev?ncia que a recupera??o de falhas em servi?os possui na constru??o e manuten??o do relacionamento das organiza??es com seus clientes, uma vez que os mesmos est?o cada vez mais exigentes e conscientes dos seus direitos quando da presta??o de servi?os por parte de uma empresa. No ramo hoteleiro em especial, na presta??o de servi?os as falhas s?o inerentes ?s atividades realizadas fun??o de in?meras vari?veis. Por este motivo ? preciso que as organiza??es tenham estrat?gias bem definidas quanto aos seus processos, procedimentos, instrumentos e planos de a??o, para que seus funcion?rios possam atuar de forma r?pida e eficaz em casos de incidentes cr?ticos ocorridos nos ?momentos da verdade?, que s?o os momentos de intera??o direta entre os representantes da empresa e os seus clientes. Na fundamenta??o te?rica foram abordados conceitos de marketing, marketing de servi?os, caracteriza??o dos servi?os, qualidade em servi?os e satisfa??o de cliente, as expectativas dos clientes e as falhas nos servi?os, a recupera??o de falhas em servi?os, a import?ncia das pessoas na recupera??o de falhas em servi?os, marketing de relacionamento e por fim, turismo e hotelaria. No estudo a metodologia utilizada foi uma abordagem qualitativa, de cunho explorat?rio e descritivo, com os dados coletados por meio de entrevistas aprofundadas. Foram realizadas dez entrevistas com funcion?rios que ocupam cargos de gest?o e que est?o diretamente ligados ao departamento que trata do relacionamento entre o Club Med Brasil e seus clientes. Os dados coletados nas referidas entrevistas foram interpretados atrav?s da an?lise de conte?do. As principais conclus?es demonstram que o Club Med Brasil busca atuar de forma preventiva no que tange as falhas na presta??o de seus servi?os hoteleiros, n?o se omitindo quando as mesmas ocorrem, tendo como caracter?stica a r?pida rea??o quando do acionamento pelo cliente. O Club Med Brasil possui procedimentos para tratar da recupera??o de falhas nos seus servi?os hoteleiros, visando assim melhorar a qualidade dos servi?os prestados, aumento no n?vel de satisfa??o e fortalecimento da constru??o e manuten??o do relacionamento com os seus clientes. No entanto, parece carecer de uma etapa dentro do seu processo de recupera??o de falhas nos servi?os, entendam-se novos procedimentos e novos instrumentos, que seja capaz de obter uma avalia??o final das suas a??es, seus procedimentos internos e das propostas de solu??es adotadas, no sentido de identificar o n?vel final de satisfa??o dos clientes.
Ekman, Nils. "Tjänsteorienterad arkitektur med AJAX : Service oriented architecture with AJAX." Thesis, Jönköping University, JTH, Computer and Electrical Engineering, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-1516.
Повний текст джерелаThrough the entry of web 2.0 the technologies behind web development has changed dramatically. Asynchronous JavaScript and XML (AJAX) is the umbrella term for different techniques that make it possible to build rich and interactive user interfaces in today’s web browsers. Service Oriented Architecture (SOA) describes how common services can be bundled and published so they can be consumed by different systems.
The company SYSteam Evolution AB, which has requested this project, wanted a web application that shows a graphical activity chart in order to easier view ongoing projects. The goal for this project is to develop a demo platform that shows how AJAX and SOA can be used to create flexible and reusable applications. To reach the goals, many different frameworks and technologies need to cooperate and work together.
This report will describe the different technologies that have been used and explain the different steps in the development job.
The result of the work has lead to a demo platform that uses many different technologies to show a graphical activity chart. The job requestor and the author are very pleased with the result of the work.
Genom intåget av web 2.0 har teknologierna bakom webbutveckling ändrats drastiskt. Asynchronous JavaScript and XML (AJAX) är samlingsnamnet på ett antal tekniker som gör det möjligt att bygga rika och interaktiva applikationer i dagens webbläsare. Tjänsteorienterad arkitektur, ”Service Oriented Architecture” (SOA) talar om hur gemensamma tjänster paketeras och publiceras så att de kan konsumeras av olika system.
Uppdragsgivaren till detta examensarbete är företaget SYSteam Evolution AB. Företaget vill ha en webbapplikation som visar en grafisk aktivitetskarta för att enklare kunna överblicka pågående projekt. Målet med arbetet är att ta fram en demoplattform som visar hur AJAX och SOA kan användas för att skapa flexibla och återanvändbara applikationer. För att lyckas med uppdraget måste olika ramverk och teknologier kombineras och fungera tillsammans.
Denna rapport kommer att förklara de olika teknikerna som använts, samt även förklara de olika stegen i utvecklingsarbetet.
Resultatet av arbetet har utfallit i en demoplattform som använder många olika teknologier för att visa grafisk aktivitetskarta. Uppdragsgivare och uppdragstagare är mycket nöjda med resultatet av arbetet.
Andersson, Veronica, and Marijana Stojovska. "Service med ett leende - arbetstillfredsställelse och motivation bland tågvärdar." Thesis, Kristianstad University College, Department of Behavioural Sciences, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-4639.
Повний текст джерелаArbetstillfredsställelse och Motivation i arbetet handlar till stora delar om vilka förväntningar individen har på sitt arbete samt vad denne upplever som meningsfullt och tillfredsställande. Vad är det som gör att individer trivs och motiveras i sitt arbete när miljön de befinner sig i präglas av ständig förändring och omorganisering? Syftet med denna studie var att få en djupare förståelse för hur tågvärdars arbetstillfredsställelse ser ut samt utreda vad som motiverar tågvärdar i deras yrke. Samtidigt var det viktigt att utreda vilka faktorer som inverkar positivt respektive negativt på deras arbetsupplevelse. En kvalitativ forskningsansats har tillämpats. Eftersom ett avgränsat system kan identifieras har fallstudien använts som metod. Sex semistrukturerade intervjuer har genomförts bland tågvärdar. Resultatet visar att lönen har stor betydelse för tågvärdarna. Även ledarskap, återkoppling, delaktighet och respekt nämns som viktiga ingredienser för arbetstillfredsställelse och motivation. Utöver detta diskuteras frågan: Kan individen binda sig till en organisation om individen upplever att organisationen inte kan binda sig till individen?
Dafid, Nohaddra, and Emelie Sturup. "Självbestämmande i bostäder med särskild service: från personalens perspektiv." Thesis, Linnéuniversitetet, Institutionen för socialt arbete (SA), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-49809.
Повний текст джерелаBerglund, Lena, and Pia Benreus. "Självbestämmande : -inom daglig verksamhet och bostad med särskild service." Thesis, Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-56180.
Повний текст джерелаJacobsson, Björn, and Henrik Olsson. "Varför har Pilevallskolan valt att arbeta med Service-Learning?" Thesis, Malmö högskola, Lärarutbildningen (LUT), 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-30863.
Повний текст джерелаA study of how a Swedish school has chosen to work with Service-Learning, how the work is done and why it started. We also compare the concept of SL as we understood it to be used with LPO-94 to see whether it is a justified method of work.
Bergh, Maria, and Anneli Johansson. "Tidshantering hos personer med lindrig utvecklingsstörning som bor i kommunalt boende med särskild service." Thesis, Örebro universitet, Institutionen för hälsovetenskap och medicin, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-22924.
Повний текст джерелаHsieh, Mei-hsia. "Evaluating the effect of a patient education brochure on patients’ expectations and satisfaction with emergency department service." Thesis, Queensland University of Technology, 2010. https://eprints.qut.edu.au/37640/1/Mei-hsia_Hsieh_Thesis.pdf.
Повний текст джерелаRosqvist, Martin. "Hur personliga är tjänsteföretag? : En innehållsanalys av friskvårdsföretags användning av sociala medier med fokus på personalens framställning." Thesis, Södertörns högskola, Företagsekonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-37955.
Повний текст джерелаWhy? That is the constant question. The reason why some companies succeed better than others often depend on their marketing (Kotler and Keller 2012). In companies that provide services (service companies), there are larger demands on the staff as an important tool for increasing company value. Therefor the staff plays a key role for service companies' successes. Smaller service companies rarely have large financial resources which often require cheap marketing tools like social media (Tuten and Solomon 2017). In view of the growth of social media, it is in the service companies best interest how to use it in the best way as possible. This study deals with smaller service companies in the healthcare industry's use of social media, focusing on how the staff are portrayed in the posts published by the companies. At the same time, the interaction between the staff and customer and its ability to contribute to positive aspects for companies is discussed. The study is based on subjects as marketing and brands supported by theories as Relationship marketing, Service dominant logic (SDL), Modern customer oriented company organization and Brand identity.These theories contribute to an increased understanding of service companies and its need for good customer relations. The method used is a content analysis with both qualitative and quantitative elements in which six companies have been analyzed. These have been reviewed individually and in common for a clear understanding. The study found that the staff were portrayed by the companies in less than half of the posts published via Facebook and Instagram, and once the staff are portrayed, it is made more often without any product, offer, customer or member.
Forselius, Rebecca, and Melek Güzel. "Entertastement : fine dining- restaurangers arbete med gästernas helhetsupplevelse." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-28059.
Повний текст джерелаThe purpose of this paper is to describe and analyze how chosen fine dining- restaurants work with holistic experiences. Through this, we want to find out how other companies in other industries can work to apply a similar formula for success. Method of use in this study has been met by the application of a qualitative research and the use of an abductive approach, in order to understand and interpret empirical data. Our theoretical framework consisted of the basic elements that we have assumed consists in a holistic experience and that these basic elements are applied by fine dining restaurants. We have within the theoretical framework had the holistic experience in focus and assumed that the parts make up the whole experience for the guest. The product, the service, the room and the organization are the parts we have developed theories which formed the basis for our analysis. We interviewed three restaurant managers, two chefs and two sommeliers in Borgholm, Gothenburg, Stockholm and Växjö. We also interviewed a project manager who works with developing concepts including restaurants. This variation in the empirical material is because we want to see how people in different positions at restaurants perceive the same problematization. The phenomenon we deduce from our respondents' answers is that everyone in a fine dining- restaurant works to give guests a holistic experience and the food is an important part, but to achieve a holistic experience for the guest, more is required. We recommend that other sectors have a more service-oriented focus, both internally and externally. Internal service can result in a better cohesion between staff and externally it can create long-term relationships as the basis of profitability.
Firag, Abdulla. "A distributed wireless MAC scheme for service differentiation in WLANs." Thesis, University of Canterbury. Computer Science and Software Engineering, 2003. http://hdl.handle.net/10092/9610.
Повний текст джерелаCederstrand, Klara, and Tove Hjorth. "Musikwebb : En undersökning med fokus på urval, service och digitalisering." Thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-19045.
Повний текст джерелаUppsatsnivå: D
Phipps, Brion Inness. "Nowhere to nap how service providers and homeless adult males view the influence criminalizing survival activities has on support service use, an exploratory study : a project based upon an independent investigation /." Click here for text online. Smith College School for Social Work website, 2007. http://hdl.handle.net/10090/1006.
Повний текст джерелаThesis submitted in partial fulfillment for the degree of Master of Social Work. Includes bibliographical references (leaves 117-121).
Finell, Amanda, and Matilda Frisegård. "Betydelsen av sjuksköterskor med utbildning på avancerad nivå inom akutsjukvård : En litteraturstudie." Thesis, Uppsala universitet, Institutionen för medicinska vetenskaper, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-433759.
Повний текст джерелаAlmeida, Diego Benincasa Fernandes Cavalcanti de. "Characterization of changes in web services contracts based on repository mining." Instituto Nacional de Pesquisas Espaciais (INPE), 2017. http://urlib.net/sid.inpe.br/mtc-m21b/2017/03.20.19.58.
Повний текст джерелаDurante o ciclo de vida de um sistema computacional, modificações no projeto ocorrem por diferentes motivos, quer sejam por necessidade de evolução ou para readequação aos requisitos. No que diz respeito a serviços web, modificações nos contratos de comunicação são igualmente comuns, o que causa a necessidade de adaptação de todos os agentes do sistema, desde os consumidores até os provedores dos serviços. Quanto mais significativas forem tais mudanças, maior será o esforço necessário para o ajuste. Para reduzir o impacto das alterações dos contratos sobre o código-fonte das aplicações, sistemas mais adaptáveis podem ser desenvolvidos de modo a minimizar o esforço de remodelagem da aplicação à nova versão do contrato. Contudo, para que tal abordagem seja possível, é necessário entender como tais mudanças em contratos ocorrem, analisando os tipos mais comuns de alterações e a frequência com que acontecem. Neste sentido, esta dissertação realiza uma avaliação do histórico de mudanças de diferentes projetos cujos contratos de serviços web são definidos por meio de documentos em formato Web Service Description Language (WSDL). Utilizando mineração de repositório com a ferramenta MetricMiner, foi analisado o comportamento de quatro tipos de modificações (adição, remoção, realocação e refatoração) que ocorrem em quatro tipos de elementos XML (xs:element, xs:attribute, xs:complexType e xs:import) dos esquemas dos contratos, num universo de 139 projetos cujos códigosfonte estão hospedados no GitHub. Como resultado deste estudo, concluiu-se que modificações dos tipos adição e remoção são bem mais frequentes que as outras e que ocorrem em cerca de 20% das revisões verificadas, além de que grande parte dos commits ato de gravar no repositório alterações em arquivos, criando novas revisões dos mesmos estão relacionados a poucas alterações dos contratos. Os resultados indicam que as modificações tendem a se espalhar por várias revisões e que parcela significante de mudanças está relacionada com inclusão ou exclusão de informações trafegadas em contratos. As conclusões obtidas servem de insumo ao planejamento de novos serviços web e de manutenção dos já existentes, fornecendo conhecimento importante sobre a evolução dos serviços que auxilia a reduzir ou mesmo evitar esforço demasiado de adaptação tanto de clientes quando de provedores quando da natural evolução dos contratos.
Johansson, Daniel, and Anita Karadza. "Att skapa upplevelser med sinnesmarknadsföring : En fallstudie om Örebro Saluhall." Thesis, Örebro universitet, Handelshögskolan vid Örebro Universitet, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-29910.
Повний текст джерелаMagnusson, Daniel. "Flödesmätning i smörjoljesystem med bärbar ultraljudsmätare : Underlag till en arbetsinstruktion." Thesis, Uppsala universitet, Mikrosystemteknik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-302009.
Повний текст джерелаNordin, Rebecca, and Helena Baltzer. "Servive med förhinder : Hur man som butikschef för Systembolaget kan förbättra kundservicen utifrån företagets försäljningsregler." Thesis, University of Skövde, School of Technology and Society, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-3143.
Повний текст джерелаDenna rapport baseras på en undersökning som går ut på att ta reda på vad man sombutikschef på Systembolaget kan göra för att förbättra kundservicen inom ramarna för despecifika försäljningsregler som företaget måste följa på grund av det monopol påförsäljning av alkoholhaltiga drycker som föreligger.I rapporten tas teorier om servicekvalitet upp där vi bland annat har utgått ifrån tekniskoch funktionell kvalitet, olika teorier om kundservice och personlig service,påverkansmetoder samt teori om organisationens betydelse för servicekvalitet.Vi har använt oss av en kvalitativ undersökningsmetod där vi intervjuat butikschefer i treav Systembolagets butiker. Vidare har vi även använt oss av observationer ochbenchmarking. Det sammanställda resultatet har tillsammans med teorin utgjort en grundnär vi analyserat resultatet av undersökningen och tittat på likheter och skillnader mellanteori och praktik.Den centrala slutsatsen vi kom fram till är att Systembolaget ligger efter i kundservice, dådetta ämne börjat uppmärksammats fullt ut först på senare år. För att utveckla sinkundservice rekommenderar vi bland annat att företagets butiker i större omfattning skallanvända sig av både extern och intern benchmarking för att på så sätt förbättra den egnaverksamheten. Vi kommer även med rekommendationer på åtgärder som vi anser skullekunna öka kundservicen inom Systembolaget.
Yusuf, Abdinasir Alikar. "Implementering av IT-service inom taxiverksamhet. : En Förändringsanalys inom en taxiverksamhet med fokus på implementering av IT service." Thesis, Högskolan Dalarna, Institutionen för information och teknik, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:du-37446.
Повний текст джерелаIn this thesis, the company studied Koppartaxis operations from a change's analytical perspec-tive where it carefully studied how the business is affected after an IT support in the form of a communication application is implemented. During study, the current shortcomings that existed within the business were observed in the form of evidence from interviews conducted. The FA-SIMM analysis model was applied as well as interviews with employees and this exposed a ruling that suggests that there are a number of different shortcomings in the business that need to be addressed, such as; unclear communication between employees, poor working conditions that complicate the routines around passport change, absence notification, etc. The results ob-tained show that the employees express concern about the current situation and that the appli-cation implemented has produced a good result and had a significant impact within the com-pany.
Berlin, Hallrup Leena. "Vardagslivet i bostad med särskild service med institutionell prägel - en studie av personer med intellektuell funktionsnedsättning och personalens erfarenheter." Licentiate thesis, Linnéuniversitetet, Institutionen för hälso- och vårdvetenskap, HV, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-21334.
Повний текст джерелаChan, Ka Tat. "Investigation of a company internal workflow for improvement." access abstract and table of contents access full-text, 2006. http://libweb.cityu.edu.hk/cgi-bin/ezdb/dissert.pl?msc-meem-b21417568a.pdf.
Повний текст джерелаTitle from title screen (viewed on Oct. 5, 2006) "Submitted to Department of Manufacturing Engineering and Engineering Management in partial fulfillment of the requirements for the degree of Master of enterprise technology and management." Includes bibliographical references.
Evensson, Jackie, and Pernilla Jansson. "Undersköterskors upplevelse av att byta enhet med kort varsel : En kvalitativ intervjustudie." Thesis, Högskolan i Borås, Akademin för vård, arbetsliv och välfärd, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-22364.
Повний текст джерелаPetkovski, Jacquline, and Cornelia Thornqvist. "Sjuksköterskors möte med våldsutsatta kvinnor : En litteraturstudie om sjuksköterskors erfarenheter." Thesis, Högskolan Kristianstad, Fakulteten för hälsovetenskap, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-19577.
Повний текст джерелаJno, Baptiste-Smith Carol Rosetta. "HIV Testing Service Utilization Among Men and Women in Dominica." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5354.
Повний текст джерелаCottin, Victor. "Utveckling av en iPhone-app med back-end i .NET." Thesis, Linköpings universitet, Institutionen för datavetenskap, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-75167.
Повний текст джерелаWang, Lin. "Multi-service CDMA cellular systems : capacity analysis and MAC protocol design." Thesis, King's College London (University of London), 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.406067.
Повний текст джерелаLövgren, Magdalena. "Kriterier för säkerhetskopiering i molnet : En fallstudie med Amazon Web Service." Thesis, Mittuniversitetet, Avdelningen för informationssystem och -teknologi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-34007.
Повний текст джерелаBackup is a way of protecting data through copying and saving data on for an example hard drives, external servers or in the cloud. To save the backup on local servers can be a costly solution for business and organisations since the cost of buying servers, installation and maintenance may cause the cost to increase. With backups in the cloud some of that cost disappears as no servers needs to be bought and without the need for servers there is no need for maintenance like installation, change of hardware etcetera. This is because all of that is taken care of by the cloud service provider. But there are a lot of things to consider before moving to the cloud. Things such as cost, security, topology and the option to automatizate the backup could all affect the choice of cloud service. This is why it is of a great importance to have security in mind since the data that backups could contain sensitive information that could harm the business or organisation, if leaked. This report has the purpose to produce information regarding backups and cloud services for business and organisations that are at a crossroad trying to pick a cloud service provider. The focus of the report lies on cost, security and to automate the process of backups to the cloud. Therefore the report is suited for business that are interested in cloud services and that are on the lookout for information on what is important to think about before they choose a cloud service provider. The security analysis will consist of a risk analysis that is using the study done by Cloud Security Alliance as a base. They have through a study produced a paper on the twelve most common risk with cloud services, there will be evaluated in the report and placed on a matrix. By comparing the risk and drawing parallels to existing cloud service providers it looks to give the reader more knowledge around risks in cloud services and how to avoid them. Further the criterias for the cloud services will be brought up and compared through a staple diagram which will then be discussed. The criterias was made through searches via a search engine using a phrase to see what writers and companies thought were the most important criterias. The cost of the cloud services was done through a comparison between different cloud service provider and their cloud services. A user-case scenario was made based on the practical parts of the study where costs such as GB per download and request were part of the final yearly cost for each of the cloud service. Lastly there’s a script for the backup to demonstrate how a backup solution in a cloud could look like. This is done through working with the tool Amazon Web Service (AWS) in a virtual environment that would backup to AWS. Bigger parts of the inquiry shows that security is often overlooked which is part of the conclusion in the report. Both the criteria and the risk-analysis in the report lifts the security aspects as one of the most important part of cloud services. For criterias it shows topology as the most important aspect in choosing a cloud service, security and support being second. Furthermore the risk analysis brought up the lack of security in cloud services and gives examples from real life events where big companies have had their security breach. More knowledge is needed when it comes to security, for a lot of companies and organisation since they can often overlook security in favor of a simpler solution. Even though security is one of the most important aspects when choosing a cloud service and should be treated as such. Despite the lack of security being brought up in the report it seems there are a lot of tools to work with within the cloud services, as long as the will exist to work with these tools. It is not the lack of tools but rather the ignorance or lack of understanding of security that is the cause of the problem. As for the cost it turns out to not be such a big difference, it is only ranked as the third most important thing when choosing a cloud service and during the comparison it shows that most cloud services sticks to similar prices as their competition. The ethical aspects in the report is about responsibility and the question on who is responsible is brought up. Here the argument is about whether or not it is the cloud service providers responsibility to make sure their users understand the security tools they provide or to make sure they are enforced. Or if it is the users responsibility to make use of the tools they are given and to not think too lightly of security.
López, Chávez Brenda, and Paucar Catherine Vega. "Hacia servicios públicos centrados en el ciudadano: Desafíos pendientes de la Estrategia “Mejor Atención al Ciudadano” – MAC." InnovaG, 2017. http://repositorio.pucp.edu.pe/index/handle/123456789/131510.
Повний текст джерелаLa Estrategia “Mejor Atención al Ciudadano” – MAC plantea el desarrollo de múltiples canales de atención para que los ciudadanos puedan realizar sus trámites en un solo lugar. Esta iniciativa del Estado está alineada con la nueva tendencia de gestión pública, la cual se centra en el ciudadano. Lo anterior significa un cambio en cómo las organizaciones brindan sus servicios, los cuales son fruto del análisis y comprensión de las necesidades de la población.El presente artículo describe y analiza la Estrategia MAC e identifica qué factores se deberían impulsar y/o fortalecer para que el modelo se consolide como un referente de servicios centrados en el ciudadano. Si bien MAC ha conseguido importantes logros reduciendo el tiempo y costos en la atención, aún queda pendiente desarrollar factores técnicos y políticos esenciales.
Linn, Grubbström, and Johannes Pers. "Self-service technology i restaurangbranschen : Vilka faktorer påverkar attityder till, och tillfredsställelse med, self-service technology i casual dining-restauranger?" Thesis, Umeå universitet, Företagsekonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-151485.
Повний текст джерелаFreij, Anna. "Socialhandläggarens bedömningar : Likheter och skillnader mellan frivilliginsatser & tvångsvård i ärenden med barn som har en eller två föräldrar med psykisk funktionsnedsättning." Thesis, Linnéuniversitetet, Institutionen för socialt arbete, SA, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-14171.
Повний текст джерелаAndersson, Ida. "Distansskogsägares nöjdhet med Södras tjänsteutbud och kvalité på tjänster." Thesis, Linnéuniversitetet, Institutionen för skog och träteknik (SOT), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-44544.
Повний текст джерелаJylhä, Tanja, and Vera Papalexis. "Seniorernas upplevelser av digital teknik med hjälp av digitalt stöd : Kvalitativ studie." Thesis, Högskolan i Borås, Akademin för vård, arbetsliv och välfärd, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-26358.
Повний текст джерелаEriksson, Elin, and Magnus Häglund. "Organisatoriska orsaker till vårdtagares missnöje med vården." Thesis, Högskolan i Gävle, Medicin- och vårdvetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-25885.
Повний текст джерелаBackground The health care system is an complex structure with many different actors and professions, who are subject to different management and different conditions. Within this organisation, many situations may arise that can cause dissatisfaction among care recipients. Aim To describe organisational factors in healthcare that cause dissatisfaction with carers, as well as to describe the selection processes for the selected articles' sample groups. Design Literature review based on twelve articles, both quantitative and qualitative, from 2007-2017. Main results The main problem area for patients was accessibility. Waiting times of various kinds were common: waiting to get an appointment, long time in the waiting room, waiting for treatment, and more. Specific to primary care were difficulties in getting appointments at all, and perceptions in patients that primary care could not help them with their problems. Dissatisfaction with the physical care environment was mentioned mainly in the form of understaffing and unavailability of hospital beds, but there were also other complaints related to the physical environment. Lack of coordination between different actors cause discontent in some patients, for instance due to poor continuity of care. Conclusions There are a number of reasons for care recipients’ dissatisfaction that have their foundation in the health care organization. Focusing on the patient's emotions, the nurse can help the patient in developing and improving the handling of the problematic situation and the feelings that arise. This is facilitated by the nurse having knowledge of how the organisation is structured, and understanding of its complexity. This knowledge and understanding is also a good prerequisite for organisational improvement.
Khachatryan, Anna. "Digital service erbjuden till användare med funktionsnedsättning på Armeniens national bibliotek : utmaningar och åtgärder." Thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-18250.
Повний текст джерелаProgram: Masterprogram: Biblioteks- och informationsvetenskap, Digitala bibliotek och informationstjänster
Nuno, Fusao. "Quality-of-Service Control Scheme for Wireless Local Area Networks." 京都大学 (Kyoto University), 2014. http://hdl.handle.net/2433/192223.
Повний текст джерелаHO, JESSICA, and GROHP LINNÉA. "Identifiering av kundupplevelser och behov på Tobii Pro med Service Design Thinking." Thesis, KTH, Maskinkonstruktion (Inst.), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-193028.
Повний текст джерелаThis master thesis project tests a Service Design Thinking approach for learning more about Tobii Pro’s customers’ needs and experiences. Service Design Thinking is an emerging usercentered interdisciplinary approach that is traditionally used for service development, but can also be implemented for other purposes. This thesis is performed at Tobii Pro, a division of TobiiAB, a company that develops and sells products within the field of eye-tracking. The aim of this thesis was to investigate which needs, experiences and thresholds Tobii Pro’s academic customers could be discovered by using a Service Design Thinking approach, and what could be done in order to meet them. Further, the aim was to evaluate if the tested Service Design approach is suitable for identifying the customer needs and experiences, and which methods are appropriate for this kind of investigation at high-technology companies such as Tobii Pro. The investigations were performed by designing a framework of six main methods included in Service Design Thinking approach: semi-structured interviews, customer experience mapping, contextual interviews, co-creation in a pilot study, workshop and focus group. The methods were executed, analysed and evaluated iteratively and parallelly. In summary, the methods implemented provided the desired outcome: needs, experiences and thresholds of the academic users.The experiences of the academic customers, which were indicated to be mostly positive, were visualized in customer experience maps. The needs that were discovered included acquisition of theoretical knowledge about eye-tracking, time to learn how to use the equipment and possibilities to talk to other researchers, before implementing eye-tracking in research. Thresholds for starting to use the eye-tracking equipment were amongst other discovered to be, issues related to time - when planning new research, money - application for funding, or knowledge - acquisition of technical knowledge for interpreting eye-tracking data. Solutions for solving these matters were discussed and an online forum for knowledge exchange, a quick start instructions poster and video tutorials were proposed. To conclude, the results of this thesis indicate that the Service Design Thinking approach is suitable in the purpose of gaining more insights about the users for high-technology product companies such as Tobii Pro. All of the methods tested indicated to provide desired results, even though more research needs to be conducted for evidencing. Finally, Tobii Pro was recommended to incorporate and further test methods from the Service Design Thinking approach to achieving more insights about their users.