Дисертації з теми "Interpersonal communication in management"
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Tabor, Bonnie. "Conflict management and interpersonal communication style of the elementary principal /." free to MU campus, to others for purchase, 2001. http://wwwlib.umi.com/cr/mo/fullcit?p3025653.
Повний текст джерелаAli, Abbas H. "The impact of national cultures and interpersonal factors on managerial communication." Thesis, Aston University, 1988. http://publications.aston.ac.uk/12178/.
Повний текст джерелаSong, Wen. "Conflict-solving orientation and goal management: Effectiveness of opening messages in interpersonal conflict." The Ohio State University, 2015. http://rave.ohiolink.edu/etdc/view?acc_num=osu1420717364.
Повний текст джерелаBalarin, Megan Georgina. "Communication strategies in management : a case study of interpersonal manager-staff communication at a South African university /." Thesis, Rhodes University, 2006. http://eprints.ru.ac.za/306.
Повний текст джерелаRomesburg, Tyla Sue 1966. "An examination of interpersonal influence between peers." Thesis, The University of Arizona, 1990. http://hdl.handle.net/10150/291549.
Повний текст джерелаForeman, Kimberly Annette. "Beyond good writing: The multidisiplinary skills of the communications professional." CSUSB ScholarWorks, 1991. https://scholarworks.lib.csusb.edu/etd-project/838.
Повний текст джерелаDibben, Mark R. "Exploring interpersonal trust in the small business." Thesis, University of Stirling, 1997. http://hdl.handle.net/1893/2232.
Повний текст джерела林芷蔚 and Tse-wai Constance Lam. "Communication satisfaction in relation to managerial roles and the choice of communication media." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1998. http://hub.hku.hk/bib/B31268948.
Повний текст джерелаLam, Tse-wai Constance. "Communication satisfaction in relation to managerial roles and the choice of communication media /." Hong Kong : University of Hong Kong, 1998. http://sunzi.lib.hku.hk/hkuto/record.jsp?B19877869.
Повний текст джерелаGibson, Lamarr V. "Communicating peace in small groups a model of relationship training and conflict management in the local church /." Theological Research Exchange Network (TREN), 1999. http://www.tren.com.
Повний текст джерелаPETERSEN-OLSON, SUSAN KAY. "RHETORICAL SENSITIVITY AND MANAGERIAL SUCCESS (FLEXIBILITY, COMMUNICATION, ORGANIZATIONAL BEHAVIOR)." Diss., The University of Arizona, 1985. http://hdl.handle.net/10150/188126.
Повний текст джерелаKiefer, Curtis A. "Out in the cold : Alaskan women's use of supportive communication and support networks /." Link to full text, 2009. http://epapers.uwsp.edu/thesis/2009/Kiefer.pdf.
Повний текст джерелаSubmitted in partial fulfillment of the requirements for the degree Master of Arts in Communication, Division of Communication. Includes bibliographical references (leaves 114-120).
Potocki, Bridget. "Preventing Sexual Assault: Applying the Theory of Motivated Information Management." The Ohio State University, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=osu1337788798.
Повний текст джерелаHigh, Andrew C. "Does communicating via a mediated environment reduce the debilitating effects of social anxiety on interpersonal impression management?" Access to citation, abstract and download form provided by ProQuest Information and Learning Company; downloadable PDF file 0.73 Mb., 133 p, 2006. http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&res_dat=xri:pqdiss&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&rft_dat=xri:pqdiss:1435806.
Повний текст джерелаMapes, Kathleen Barclay. "A MANUAL FOR TEACHER TRAINING IN INTERPERSONAL PEACEMAKING (CONFLICT, COMMUNICATION, COOPERATION, PROBLEM-SOLVING, CLASSROOM MANAGEMENT)." Thesis, The University of Arizona, 1985. http://hdl.handle.net/10150/275425.
Повний текст джерелаWalker, Tracy Ann. "A case study| Interpersonal skills for future business leaders to achieve organizational performance goals." Thesis, University of Phoenix, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3538845.
Повний текст джерелаThe purpose of this qualitative case study was to explore how business management associate degree students attending a university in Independence, Ohio, valued and applied interpersonal skills in work and classroom settings. The central research issue addressed in this case study was to explore and describe the personal views, instances, and perspectives from respondents on the effects of interpersonal skills in employee relationships, manager relationships, organizational performance, and effective leadership. The research questions that produced an in-depth examination of the central research issue included: 1) What ways have students applied interpersonal skills in employee relationships? 2) What manner have students applied interpersonal skills in manager relationships? 3) What ways have interpersonal skills influenced the student organization’s performance? 4) What are the student’s perceptions of interpersonal skills to become an effective leader? Using NVivo 9, the data analysis aided in identifying common themes. The findings from the case study build on existing research involving the influence interpersonal skills have on the central research issue.
Recommendations from the case study highlighted a constant need to instruct interpersonal skills in universities and to review current curriculum and course materials to improve instruction. Universities with new faculty orientations, faculty development workshops, new student orientations, for-profit, and nonprofit institutions can benefit from implementing interpersonal skills training. This case study builds on the body of knowledge on interpersonal skills and its influence on productivity and leadership in the workplace.
Glaser, Marilyn Roesch. "An ethnomethodological analysis of engaged couples' communication patterns." Scholarly Commons, 1989. https://scholarlycommons.pacific.edu/uop_etds/2185.
Повний текст джерелаErvin, Joanne Jocha. "The effectiveness of power enactment by superiors in superior-subordinate dyads /." The Ohio State University, 1986. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487322984313232.
Повний текст джерелаTan, Claire Lee-Fang. "The communication and management of career change a study of individuals' experiences or the social process of voluntary downward career change in Singapore /." Diss., Columbia, Mo. : University of Missouri-Columbia, 2008. http://hdl.handle.net/10355/6095.
Повний текст джерелаThe entire dissertation/thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file (which also appears in the research.pdf); a non-technical general description, or public abstract, appears in the public.pdf file. Title from title screen of research.pdf file (viewed on August 4, 2009) Vita. Includes bibliographical references.
Crouse, Marlene. "Satisfaction and importance of job communication and interpersonal relationships among nurses and first-line supervisors." Virtual Press, 1996. http://liblink.bsu.edu/uhtbin/catkey/1036195.
Повний текст джерелаSchool of Nursing
Pringle, Cynthia Charlwood. "Communication as a context of organizational behavior." CSUSB ScholarWorks, 1998. https://scholarworks.lib.csusb.edu/etd-project/1520.
Повний текст джерелаEngel, Eric Paul. "Polysemy, Plurality, & Paradigms: The Quixotic Quest for Commensurability of Ethics and Professionalism in the Practices of Law." Scholar Commons, 2013. http://scholarcommons.usf.edu/etd/4886.
Повний текст джерелаNicholson, Carolyn Young. "Communication strategy development in supplier-based environmental uncertainty: the mediating effects of transaction form and interpersonal exchange norms." Diss., Virginia Tech, 1993. http://hdl.handle.net/10919/40418.
Повний текст джерелаRosenberg, Jenny. ""Allegedly...": A Test of the Theory of Motivated Information Management in the Context of Targets' Experiences with Gossip." Kent State University / OhioLINK, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=kent1395510465.
Повний текст джерелаMcKenzie, Kevin M., and kmckenzie@spipowernet com au. "Exchanging �PayLoad� knowledge: Interpersonal knowledge exchange within consulting communities of practice." Swinburne University of Technology. The Australian Graduate School of Entrepreneurship, 2002. http://adt.lib.swin.edu.au./public/adt-VSWT20040310.162600.
Повний текст джерелаNúñez, Rodríguez Manuel Antonio, and Hermitaño Luis Enrique Rubianes. "La comunicación interpersonal y la gestión organizacional en los trabajadores de la Compañía Americana de Conservas Pisco – Perú 2018." Master's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2019. http://hdl.handle.net/10757/626303.
Повний текст джерелаIn the research "Interpersonal communication and organizational management in the workers of the American Company of Conserves Pisco - Peru 2018", this topic has been chosen since interpersonal communication is of great importance for the interests of the company within the framework of expansion and growth, considering this study as it would serve as a good support to implement improvement actions with future goals, the HR area has diagnosed that it is an aspect in weakness and that needs to be addressed with greater force in order to provide workers greater well-being and tranquility regarding the transparency of interpersonal communication and providing workers with greater proximity between all the positions and commands of the organization. The present study was based on the institutional SWOT developed by the researchers The present research presents the following study problem: How is the variable interpersonal communication and the organizational management variable related to the workers of the American company Pisco - Perú 2018 ?, being its objective, Describing how the variable is related interpersonal communication and the organizational management variable in the workers of the American company of preserves Pisco - Peru 2018 and its hypothesis, The interpersonal communication variable is significantly related to the organizational management variable in the workers of the American company of preserves Pisco - Peru 2018. The proposed methodology is based on a Positivist Paradigm, whose approach is Quantitative and its statistics is non-parametric, its type is applied, its design is correlational and presents a cut of transversal criteria, its method is hypothetical - deductive, the population and sample 73 and 62 workers of the company in e studio We used the SPSS 25, Microsoft excell and the option of Gmail - Form which are online surveys the same ones that were sent to their mobile and Gmail email accounts to present or send the answers of the validated instrument proposed in the investigation. We can reach the statistical conclusion that the hypotheses raised by the researcher were verified "The interpersonal communication variable is significantly related to the organizational management variable in the workers of the American company of preserves Pisco - Peru 2018" We can affirm that the contribution of this study will serve to make management leaders aware of the importance of interpersonal communication in the organization so that staff can have greater reception and understanding of relevant aspects of the company. Also, to invest in the placement of communicational milestones in the organization that guarantee effectiveness: Murals, Speakers, Televisions, etc. To align strategies in the different interdepartmental managements that allow communication between collaborators to work. Develop a training plan to highlight the importance of communication and the proper use of interpersonal media.
Tesis
Kline, Seth A. "The Perceived Relevance of Training in Industrial/Organizational Psychology at the Terminal Master's Level." TopSCHOLAR®, 2014. http://digitalcommons.wku.edu/theses/1369.
Повний текст джерелаBoyes, Maria. "A decent writer: professional environmental communication among environmental managers." Title page, table of contents and abstract only, 2004. http://hdl.handle.net/2440/37949.
Повний текст джерелаThesis (Ph.D.)--School of Humanities, 2004.
Amushigamo, Angelina Popyeni. "An investigation of interpersonal relationships between management and lecturers in a College of Education in Namibia." Thesis, Rhodes University, 2007. http://hdl.handle.net/10962/d1004458.
Повний текст джерелаJamison, David L. "Effects of communication/listening skills & conflict resolution skills on lowering anger levels and raising marital satisfaction levels for married couples." Online full text .pdf document, available to Fuller patrons only, 2001. http://www.tren.com.
Повний текст джерелаBush, Mary Ann. "Applying adult education principles in an interpersonal management skills training program for hospital operations managers." CSUSB ScholarWorks, 1993. https://scholarworks.lib.csusb.edu/etd-project/704.
Повний текст джерелаLash, Brittany Nicole. "I Can't Hear You But I'm Not Sure I'm Going to Tell You: Perceptions of Stigma and Disclosure for Individuals who are Deaf or Hard of Hearing." UKnowledge, 2014. http://uknowledge.uky.edu/comm_etds/21.
Повний текст джерелаSimmons, Nathaniel. "Negotiating Boundaries in a Globalized World: Communication Privacy Management between Foreign English Teachers and Japanese Co-workers in Japan." Ohio University / OhioLINK, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1400259896.
Повний текст джерелаDhaya, Jateen. "The role of experience in the development of bar managers' social competencies." Thesis, Rhodes University, 2008. http://hdl.handle.net/10962/d1002794.
Повний текст джерелаJansson, Janna, and Linnéa Forslund. "Bemötande sett ur sex bibliotekariers perspektiv. : Möjligheter och förutsättningar för personal och verksamhet att arbeta med bemötandefrågor på bibliotek." Thesis, Uppsala University, Department of ALM, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-125771.
Повний текст джерелаAbstract Attitudes towards the reference situation and the meetings between library users and librarians have become the subject of much debate in the library setting today. The aim of this two years master´s thesis has been to examine six librarian’s attitudes and apprehensions concerning the interactions between the librarian and the users in the library setting. We were also interested in knowing how a library can work to become more service oriented and customer centred. We conducted six interviews with librarians located at three different libraries in Sweden. We used three theories to explain our aim. These are Jürgen Habermas theory of social communication, theory about professions and Christian Grönroos theory of Service Management. We found that our informants both see the physical meeting with the library and the social exchanges with the librarians as important parts of the user’s experience of the library. The three libraries that we visited work in different ways to improve their customer service. One library has developed a policy for concrete ways to improve the social exchange with the library user. Another library is working with a policy and the third library handle attitude questions more implicit in the daily work and in a specialised group. We could see that the informants who worked at the library which had a policy and an under-standing of the importance of customer service as a central part of the organisation regarded those questions as being very important. Some informants could not see how customer service could get improved in another way than just discussing these issues in groups, meetings or in connection to seminars. The changing of attitudes of members of the staff can be complicated however because it, at some level, is about individual changes. We believe that a person has to be motivated to make these changes. To improve this motivation the organisation has to create opportunities for the staff to critically reflect upon their working situa-tion. In that way we believe that the staff can experience security and motivation to do a good job which then has a positive impact on the customer service provided. The acknowledgement of the importance of customer service within an organization has to engage everybody and the whole organisation at all its levels. We think that customer service in the library setting will become more important in the future as a response to the technical evolution and all the automated elements in our society. The importance of actual meetings in-crease as our society increasingly communicates via digital means.
Mezgebu, Hailemicheal Weldearegay, and Arjun Kumar Shrestha. "The Role of Knowledge Management and Knowledge Transfer in an Innovation supporting firm : case study: Uminova Innovation AB." Thesis, Umeå universitet, Företagsekonomi, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-95344.
Повний текст джерелаUminova Innovation AB
Williams, Charles Henry. "Challenging the boundaries of academic discourse." CSUSB ScholarWorks, 2000. https://scholarworks.lib.csusb.edu/etd-project/1835.
Повний текст джерелаShelton, Nick. "The role of leadership style and goal orientation in the prediction of organisational citizenship behaviours : implications for job performance /." [St. Lucia, Qld.], 2006. http://www.library.uq.edu.au/pdfserve.php?image=thesisabs/absthe19737.pdf.
Повний текст джерелаSelleck, Claire D. "“We Just Didn’t Talk About It:” Strategies of Stigmatized Grief Management." Digital Commons @ East Tennessee State University, 2021. https://dc.etsu.edu/etd/3900.
Повний текст джерелаWajnryb, Ruth. "The pragmatics of feedback a study of mitigation in the supervisory discourse of TESOL teacher educators /." Phd thesis, Australia : Macquarie University, 1994. http://hdl.handle.net/1959.14/23100.
Повний текст джерелаIncludes bibliography.
Introduction ; The research question and the professional context of the inquiry -- Literature review: substantive survey -- Literature review: methodological survey -- Research method -- The prgamatics of feedback -- An ethnographic portrait of supervision -- Perceptions of mitigation -- Conclusion.
This research project investigates the language of supervisory conferences. A grounded theory approach is taken to the analysis of data drawn from teacher educators in TESOL (Teaching of English to Speakers of Other Languages) in their feedback discussions with teachers following observed lessons.--Supervisory talk is investigated within a linguistic framework of politeness theory: while the supervisory role includes the obligation of criticism, the act of criticism is constrained by the face-to-face encounter of the supervisory conference. A central construct is the notion of fragility: the supervisory conference-an event which is equated with the talk that achieves it - is considered to be inherently fragile. The aim of the project is to investigate the language so as to uncover the source of the fragility.--Findings suggest that the perceived tension derives from a tug-of-war of essential elements: while the supervisory position affords discoursal power (the right to raise and pursue topics, take long turns, drive the discourse etc), the fa-threatening nature of the event obliges supervisors to resort to social/strategic skills to protect the teacher's face, as well as their own. The textualisation of this restraint takes the form of linguistic mitigation - devices rooted in syntax and semantics that allow supervisors to undercut the force of their own assertions. Mitigation is posited as the means by which supervisors resolve the clash-of-goals that is central to their role. However, mitigation is risky because it may interfere with message clarity.-- The product of the grounded study is a typology of utterance-level mitigation. The typology has three macro-categories (syntactic, semantic and indirectness) and fourteen sub-categories.-- The study was triangulated through an ethnographic investigation of supervisory concerns about feedback; and through an experiment designed to gauge teachers' perceptions of variously mitigated supervisory language. Findings from both studies corroborate the central tenet by contributing images of supervision that support the clash-of-goals thesis.--The projected applied outcome is in supervisor training where, it is suggested, strategic training delivered in a framework of politeness theory would reduce the unwitting dependence on mitigation and hence the risk of message distortion.--Suggestions for further research conclude the study.
Mode of access: World Wide Web.
413 leaves
Mücke, Daniel [Verfasser]. "Analyse und Bewertung von Kommunikationsleistungen : Die Social Communication Scorecard als Instrument zur Erfassung und Beurteilung interpersonaler Netzwerke in Kommunikationsabteilungen / Daniel Mücke." Frankfurt : Peter Lang GmbH, Internationaler Verlag der Wissenschaften, 2012. http://d-nb.info/1042413347/34.
Повний текст джерелаWalters, Chrizelda, and H. D. Vos. "The role of interpersonal justice perceptions of employees during major organisational change due to a merger and acquisition." Thesis, Stellenbosch : University of Stellenbosch, 2005. http://hdl.handle.net/10019.1/14781.
Повний текст джерела103 Leaves printed on single pages, preliminary pages i- viii and numbered pages 1-132. Includes bibliography, list of tables and figures. Digitized at 600 dpi grayscale to pdf format (OCR), using a Bizhub 250 Konica Minolta Scanner.
ENGLISH ABSTRACT: The research explored the role of interpersonal justice perceptions in an organisation undergoing change. Interpersonal justice was operationalised by dividing it into two components namely, social sensitivity and informational justice. The study falls within the qualitative and quantitative paradigm. The research was conducted at a South African financial institution undergoing change due to a merger and acquisition, and comprised of in-depth interviews as well as an exploratory survey. The sample consisted of 159 employees. The results confirm those of previous research studies regarding the relationship between interpersonal justice and job satisfaction. The results also showed that a difference in the interpersonal justice perceptions of employees at different job grades exists. Interpersonal justice perceptions are likely when employees believe that they personally are treated fairly and are being adequately informed of the changes in their organisation. This is of utmost importance if one is to create a just and efficient workforce during organisational change processes.
AFRIKAANSE OPSOMMING: Die navorsing het die rol van interpersoonlike geregtigheid persepsies in 'n organisasie wat verandering ondergaan ondersoek. Interpersoonlike geregtigheid was geoperasioneel deur dit te verdeel in twee komponente naamlik, sosiale sensitiwiteit en inligtings geregtigheid. Die studie val onder die kwalitatiewe en kwantitatiewe paradigma. Die navorsing was onderneem by 'n Suid-Afrikaanse finansiele instelling wat deur organisatoriese verandering gegaan het as gevolg van 'n samesmelting. Die navorsing het bestaan uit in diepte onderhoude asook 'n ondersoek opmeetinstrument. Die steekproef het bestaan uit 159 werknemers. Die resultate van die studie ondersteun die van vorige navorsing wat betref die verhouding tussen interpersoonlike geregtigheid en werkstevredenheid. Die resultate het ook getoon dat 'n verskil in die interpersoonlike geregtigheid persepsies van werknemers op verskillende posvlakke bestaan. Interpersoonlike geregtigheid persepsies is moontlik wanneer werknemers glo dat hulle met respek en regverdigheid behandel word. Werknemers moet ook genoegsaam ingelig word van die veranderinge in die organisasie om persepsies van interpersoonlike geregtigheid te ondervind. Dit is van uiterste belang gedurende organisatoriese veranderinge om 'n doeltreffende mannekrag waar geregtigheid geld te skep.
Zhang, Mingyu. "Client-Vendor Collaboration in Information Technology Development Projects And Its Emerging Outcomes." FIU Digital Commons, 2017. http://digitalcommons.fiu.edu/etd/3479.
Повний текст джерелаKaufmann, Renee Monique. "TEACHER DISCLOSURE: DEVELOPING PRIVACY RULES, MANAGING BOUNDARIES AND BUILDING RELATIONSHIPS." UKnowledge, 2011. http://uknowledge.uky.edu/gradschool_theses/154.
Повний текст джерелаGould, Davina Yetter. "A Qualitative Analysis of Trust Issues in the Journalist/Government Communicator Relationship: An Exploratory Study." [Tampa, Fla. : s.n.], 2003. http://purl.fcla.edu/fcla/etd/SFE0000102.
Повний текст джерелаRoveda, Vanessa. "As inter-relações entre liderança, comunicação e cultura nas organizações." reponame:Repositório Institucional da UCS, 2010. https://repositorio.ucs.br/handle/11338/523.
Повний текст джерелаSubmitted by Marcelo Teixeira (mvteixeira@ucs.br) on 2014-06-02T18:50:36Z No. of bitstreams: 1 Dissertacao Vanessa Roveda.pdf: 2174254 bytes, checksum: 06ebfa647afd6bf71370c2ea9de34a7b (MD5)
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Following a tendency within the social sciences to understand the relationship among the processes that compose it, this study aims to examine the interrelationships among leadership styles, the leader communication and the organizational culture. To this end, an extensive review of leadership, communication and culture theories was conducted. The study of interrelationships was developed through quantitative research with a sample of 268 employed individuals. The participants answered to an instrument to measure the dimensions of culture, leadership style, and communication competence of the leader, as well as the subordinate satisfaction with the leader communication. These data were analyzed by correlation techniques, linear regression and ANOVA, showing significant relationships between leadership style, communication of the leader and the characteristics of this culture in organizations. Proving that the behavior of relationship-oriented leader generate greater influence on communication and culture, the conduct of the task-oriented leader
Binder, Heidi A. "Cultural fluency in the eye of the storm : a mediation case study." Scholarly Commons, 2012. https://scholarlycommons.pacific.edu/uop_etds/800.
Повний текст джерелаPinho, Felipe Saraiva Nunes de. "Por una sostenibilidad humana en la Empresa: aportaciones de la filosofía de Paul Ricoeur a la Gestión Ética de Personal." Doctoral thesis, Universitat de Barcelona, 2016. http://hdl.handle.net/10803/383520.
Повний текст джерелаIn the face of technological advances, of economic and environmental crises, and of the critique of reason and of the project of modernity, ethics presents itself as a necessary time to rethink, in a responsible manner, the choices and human actions. In this scenario, business ethics as applied ethics constitutes one of the most fertile fields of contemporary ethical debates due to the theoretical and methodological challenges, the contradictions and discursive inconsistencies, and at the same time the creative opportunities for philosophical criticism. Understanding that the adoption model of people management determines the limits and conditions for practices of business ethics, the aim of our doctoral research is to present a teleological proposal of business ethics based on Paul Ricoeur's petite ethique, highlighting the role of the capable and dialogical individual. We believe there is a lack of ontological comprehension — in theoretical models of corporate ethics and in speeches and investigations of administrative sciences there — on the ethical individual and his ability to act. We also believe Ricoeur's philosophy, that is his ontological hermeneutic ethical studies, can serve as a theoretical framework and supply the deficiencies of current ethical perspectives applied to the company, contributing to the development of more sustainable people management policies and to the awareness of the directives in relation to the complexity of human being and especially to his value.
Anderson, Suzanne Michelle. "Influences of supervisor and peer support on transfer of training." CSUSB ScholarWorks, 2005. https://scholarworks.lib.csusb.edu/etd-project/2802.
Повний текст джерелаHanna, Nilsson, and Dahlqvist Jennie. "Framgångsrika kvinnors kommunikativa strategier : En kvalitativ intervjustudie om kommunikativa strategier vid interpersonell kommunikation mellan högt uppsatta kvinnor och deras manliga kollegor." Thesis, Linnéuniversitetet, Institutionen för medier och journalistik (MJ), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-45354.
Повний текст джерела