Книги з теми "Internet marketing Customer services Australia"

Wardell, Keith. Marketing out of control. [United States?}: Marketing1by1, 2007.

International Services Marketing Conference (2002 Brisbane). Proceedings of the International Services Marketing Conference 2002: Emerging issues in services marketing: emotions, e-marketing and encounters : Brisbane, Queensland, Australia 3-5 July 2002. Edited by McColl-Kennedy Janet R. 1958- and Rundle-Thiele Sharyn. St. Lucia, Qld: Graduate School of Management, University of Queensland, 2002.

Sorce, Patricia A. Personalization: Data-driven print and Internet communications. Rochester, NY: RIT Cary Graphic Arts Press, 2009.

Personalization: Data-driven print and Internet communications. Rochester, NY: RIT Cary Graphic Arts Press, 2009.

Ludwig, Marc Alexandre. Beziehungsmanagement im Internet: Eine Analyse der Informationsbedürfnisse auf Konsumgütermärkten und der Möglichkeiten ihrer Befriedigung durch Beziehungsmanagement unter Nutzung des Internets. Lohmar: J. Eul, 2000.

Collier, Marsha. The ultimate online customer service guide: How to connect with your customers to sell more! Hoboken, N.J: Wiley, 2011.

Tomsen, Mai-lan. Reaching the interactive customer: Integrated services for the digital world. Cambridge, UK: Cambridge University Press, 2003.

Practices, LLC Best. Driving business through the Internet: Web-based sales, marketing and service. Chapel Hill, NC: Best Practices, LLC, 2001.

The complete idiot's mini guide to real-time marketing with foursquare. [Indianapolis, IN]: Alpha, 2010.

Customer service on the Internet: Building relationships, increasing loyalty, and staying competitive. 2nd ed. New York: John Wiley, 2000.

Sterne, Jim. Customer service on the Internet: Building relationships, increasing loyalty and staying competitive. New York: Wiley Computer Pub., 1996.

Michael, Cusack. Online customer care : strategies for call center excellence. Milwaukee, Wis: ASQ Quality Press, 1998.

Michael, Cusack. Online customer care : strategies for call center excellence. Milwaukee, Wis: ASQ Quality Press, 1998.

Twitter power 2.0: How to dominate your market one tweet at a time. Hoboken, N.J: Wiley, 2010.

Gray, David. The connected company. Beijing: O'Reilly, 2012.

Bock, Wally. CyberPower for business. Franklin Lakes, NJ: Career Press, 1996.

Seybold, Patricia B. Customers.com: How to create a profitable business strategy for the Internet and beyond. New York: Times Business, 1998.

Braun, Robert E. Guide to selling products and services for financial institutions: Products, service, e-Banking. Austin, Tex: AlexInformation, 2006.

IFLA Satellite Meeting (2004 São Paulo, Brasil). The virtual customer: A new paradigm for improving customer relations in libraries and information services : Satellite Meeting, São Paulo, Brasil, August 18-20, 2004 = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e serviços de informação e bibliotecas : Reunião Satélite, São Paulo, Brasil. München: K.G. Saur, 2005.

CyberBuck$: Making money online. Forest City, CA: IDG Books Worldwide, 1996.

Gallo, Carmine. The power of Foursquare: 7 innovative ways to get your customers to check in wherever they are. New York: McGraw-Hill, 2012.

Yvonne, Ivanescu, ed. Profitable social media marketing: How to grow your business by growing an audience using Facebook, Twitter, Instagram, LinkedIn and more ... [United States]: Exposure Ninja, 2016.

N, Senné Jeffrey, ed. CyberPower for business. Franklin Lakes, NJ: Career Press, 1996.

Kim, Daus, ed. Customer.Community: Unleashing the power of your customer base. San Francisco: Jossey-Bass, 2002.

IFLA Satellite Meeting (2004 São Paulo, Brasil). The virtual customer: A new paradigm for improving customer relations in libraries and information services ; Satellite Meeting São Paulo, Brasil, August 18-20, 2004 = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e serviços de informação e bibliotecas ; Reunião Satélite São Paulo, Brasil, August 18-20, 2004 = L'usager virtuel : un nouveau paradigme pour améliorer le service à la clientèle dans les bibliothèques et services d'information ; Colloque Satellite, São Paulo, Brasil, August 18-20, 2004 = El cliente virtual : un nuevo paradigma para mejorar el relacionamento entre clientes y servicios de informacion y biblioteca ; Reunión Satélite São Paulo, Brasil, August 18-20, 2004. München: Saur, 2005.

Steger, Jim. Working with Microsoft Dynamics CRM 4.0. 2nd ed. Redmond, Wash: Microsoft Press, 2008.

Steger, Jim. Working with Microsoft Dynamics CRM 4.0. 2nd ed. Redmond, Wash: Microsoft Press, 2008.

Kitchen, P. Dominant Influence of Marketing in the 21st Century: The Marketing Leviathan. Palgrave Macmillan Limited, 2013.

Kitchen, P. Dominant Influence of Marketing in the 21st Century: The Marketing Leviathan. Palgrave Macmillan Limited, 2013.

The Dominant Influence of Marketing in the 21st Century: The Marketing Leviathan. Palgrave Macmillan, 2013.

Wiersema, Fred, and Joe Weinman. Digital Disciplines: Attaining Market Leadership Via the Cloud, Big Data, Social, Mobile, and the Internet of Things. Wiley & Sons, Incorporated, John, 2015.

Wiersema, Fred, and Joe Weinman. Digital Disciplines: Attaining Market Leadership Via the Cloud, Big Data, Social, Mobile, and the Internet of Things. Wiley & Sons, Incorporated, John, 2015.

Wiersema, Fred, and Joe Weinman. Digital Disciplines: Attaining Market Leadership Via the Cloud, Big Data, Social, Mobile, and the Internet of Things. Wiley & Sons, Limited, John, 2015.

Reaching the Interactive Customer. Cambridge University Press, 2003.

Cusack, Michael. Online Customer Care. McGraw-Hill Companies, 1998.

Beyond Viral: How to Attract Customers, Promote Your Brand, and Make Money with Online Video. Wiley & Sons, Incorporated, John, 2010.

Beyond Viral: How to Attract Customers, Promote Your Brand, and Make Money with Online Video. Wiley & Sons, Incorporated, John, 2010.

Nalty, Kevin. Beyond Viral. Wiley & Sons, Incorporated, John, 2010.

Beyond Viral: How to Attract Customers, Promote Your Brand, and Make Money with Online Video. Wiley & Sons, Limited, John, 2010.

Tomsen, Mai-lan, and Ron Faith. Reaching the Interactive Customer: Integrated Services for the Digital World. Cambridge University Press, 2003.

Cusack, Michael. Online Customer Care: Applying Today's Technology To Achieve World-Class Customer Interaction. ASQ Quality Press, 1998.

Tomsen, Mai-lan, and Ron Faith. Reaching the Interactive Customer: Integrated Services for the Digital World. Cambridge University Press, 2003.

Customer Service New Rules For A Socialenabled World. Que, 2010.

New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business. Wiley & Sons, Incorporated, John, 2016.

New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business. Wiley & Sons, Incorporated, John, 2016.

New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business. Wiley & Sons, Incorporated, John, 2014.

New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business. Wiley & Sons, Incorporated, John, 2014.

Solomon, Laura. The librarian's nitty-gritty guide to content marketing. 2016.

Colombo, George. Capturing Customers. Com: Radical Strategies for Selling and Marketing in the Wired World. Red Wheel/Weiser, 2001.

Capturing Customers.com. Career Press, 2001.