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1

Oh, Joon-Hee, and Judy Ma. "Multi-stage expectation-confirmation framework for salespeople expectation management." Journal of Business & Industrial Marketing 33, no. 8 (2018): 1165–75. http://dx.doi.org/10.1108/jbim-01-2018-0027.

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Анотація:
Purpose Despite its significance in salespeople management, salespeople expectation management has received little attention in the literature, especially in the industrial marketing literature. In response, the purpose of this study is to leverage the expectation confirmation theory to present a conceptual framework that provides an effective tool for salespeople expectation management. Design/methodology/approach This study first explores the application and strategic implications of expectation-confirmation theory in salespeople expectation management and theorizes that salespeople establis
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2

Nair, Priya. "Determinants of Satisfaction and Deep Structure Usage of Post-acceptance Learning Management Systems by Malaysian Higher Education Lecturers." International Journal of Information and Education Technology 12, no. 7 (2022): 599–608. http://dx.doi.org/10.18178/ijiet.2022.12.7.1659.

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This study investigates factors influencing satisfaction and deep structure usage of Learning Management Systems (LMS) using a revised expectation-confirmation model of information system continuance. It addresses the gaps in the existing literature that primarily focused on behavioral intention in the acceptance stage instead of deep structure usage in the post-acceptance stage. Deep structure usage refers to using LMS features to support an underlying teaching task. The study population consists of 54 lecturers in Malaysian private universities in the post-acceptance stage of LMS implementat
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3

Brown, Susan A., Viswanath Venkatesh, and Sandeep Goyal. "Expectation Confirmation in Technology Use." Information Systems Research 23, no. 2 (2012): 474–87. http://dx.doi.org/10.1287/isre.1110.0357.

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4

Siguaw, Judy A., Xiaojing Sheng, and Penny M. Simpson. "Biopsychosocial and Retirement Factors Influencing Satisfaction With Life: New Perspectives." International Journal of Aging and Human Development 85, no. 4 (2017): 332–53. http://dx.doi.org/10.1177/0091415016685833.

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Анотація:
Founded on expectation confirmation theory and a resource perspective, this research examines the impact of retiree resources, retirement planning, conditions of work exit, and confirmation of retirement expectations on satisfaction with life in retirement. The study of 543 retirees found significant effects of retiree resources (i.e., self-efficacy, health, and income), confirmation of retirement expectations, ageism, retirement planning, and conditions of exit on retirees’ satisfaction with life. The study also showed that self-efficacy, activity participation, health, income, ageism, and re
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5

Eveleth, Daniel M., Lori J. Baker-Eveleth, and Robert W. Stone. "Potential applicants’ expectation-confirmation and intentions." Computers in Human Behavior 44 (March 2015): 183–90. http://dx.doi.org/10.1016/j.chb.2014.11.025.

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6

Gu, Wei, Ying Xu, and Zeng-Jun Sun. "Does MOOC Quality Affect Users’ Continuance Intention? Based on an Integrated Model." Sustainability 13, no. 22 (2021): 12536. http://dx.doi.org/10.3390/su132212536.

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Анотація:
Massive open online course (MOOC) is an innovative educational model that has attracted widespread attention in recent years. Despite a growing number of registered users, many have given up continuously using MOOC platforms after the first-time user experience; thus, a high dropout rate has severely hindered the sustainable development of MOOC platforms. To address the problem, this study started with the quality factors of MOOC platforms and the confirmation of user expectations by integrating the D&M ISS model and the expectation confirmation model into one, with the goal of identifying
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7

Wang, Chaohui, Juan Liu, and Tingting Zhang. "‘What if my experience was not what I expected?’: Examining expectation-experience (dis)confirmation effects in China’s rural destinations." Journal of Vacation Marketing 27, no. 4 (2021): 365–84. http://dx.doi.org/10.1177/13567667211006763.

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This study (1) compares the tourists’ expectation and experience in China’s rural destinations, and (2) examines the (dis)confirmation effects of such comparisons on tourists’ assessments of overall travel experience, memorability, and authenticity. A total of 1323 valid responses were analyzed to test the proposed model. PLS-SEM results demonstrated that tourists’ expectation-experience (dis)confirmation had a main effect on travel experience, memorability, and authenticity. Moreover, the results from pairwise comparisons indicated that, travelers with high expectations and a high-quality exp
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8

Alghanayem, Haitham, Giuseppe Lamberti, and Jordi López-Sintas. "A dark side of retargeting? How advertisements that follow users affect post-purchase consumer behavior: Evidence from the tourism industry in Saudi Arabia." Innovative Marketing 19, no. 4 (2023): 234–46. http://dx.doi.org/10.21511/im.19(4).2023.19.

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Анотація:
This study aims to explore the complex effects of post-purchase retargeting ads on consumer behavior, with a focus on expectation confirmation, satisfaction, and repurchase intentions. Additionally, it examines the influence of time spent online on these effects. Anchored in expectation confirmation theory (ECT), the study analyzes responses from 396 Saudi Arabian e-tourism customers who encountered competitive retargeting ads after purchasing an e-tourism package. The analysis employs partial least squares structural equation modeling (PLS-SEM) and multigroup analysis (MGA) to test the hypoth
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9

Mcleod, Hamish J., and Frank P. Deane. "Confirmation of precounselling expectations: Does expectation valence moderate changes in state anxiety?" International Journal for the Advancement of Counselling 17, no. 2 (1994): 139–47. http://dx.doi.org/10.1007/bf01407970.

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10

Lee, Jinha, and Youn-Kyung Kim. "Online Reviews of Restaurants: Expectation-Confirmation Theory." Journal of Quality Assurance in Hospitality & Tourism 21, no. 5 (2020): 582–99. http://dx.doi.org/10.1080/1528008x.2020.1712308.

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11

Chou, Shih Yung, Angelina I. T. Kiser, and Erlinda L. Rodriguez. "An expectation confirmation perspective of medical tourism." Journal of Service Science Research 4, no. 2 (2012): 299–318. http://dx.doi.org/10.1007/s12927-012-0012-3.

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12

Wu, Chorng-Guang, and Pei-Yin Wu. "Investigating user continuance intention toward library self-service technology." Library Hi Tech 37, no. 3 (2019): 401–17. http://dx.doi.org/10.1108/lht-02-2018-0025.

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Анотація:
Purpose The purpose of this paper is to apply expectation-confirmation theory (ECT) and the unified theory of acceptance and use of technology (UTAUT) to identify potential determinants of library patrons’ intention to continue using (continuance) self-issue and return systems for borrowing and returning books. The role of continuance is specifically interesting and is well-established in the literature of information systems (ISs) and marketing because continuance is considered to be the central element for the survival of ISs and of self-service technology (SST). However, the role of continu
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13

Kari, Tuomas, Markus Makkonen, Lauri Frank, and Eeva Kettunen. "Expectations and Experiences of Implementing a Mobile Secure Communication Application." International Journal of E-Services and Mobile Applications 12, no. 1 (2020): 80–96. http://dx.doi.org/10.4018/ijesma.2020010105.

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The privacy and security of communication in corporations and governmental organizations has increased enormously over the years. At the same time, a growing amount of technological solutions to support this have emerged. This study examines user expectations before and use experiences during the implementation phase of a mobile secure communication application. These are investigated from the expectation–confirmation perspective and its influence on continued adoption. The study has an exploratory approach for this investigation. To guide the investigation, the study draws from the expectatio
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14

Choi, Hyoung Yong, and Sang Soo Kim. "How is Satisfaction with Online-to-Offline App Formed? Importance of Confirmation Through Offline Experience." SAGE Open 12, no. 4 (2022): 215824402211348. http://dx.doi.org/10.1177/21582440221134899.

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Online-to-offline mobile applications (O2O apps), which attract potential customers online and entice them to purchase in physical stores, are growing in popularity. However, little is known about the mechanisms by which satisfaction with O2O apps is formed through offline experiences. Drawing on the expectation confirmation model (ECM), this study proposes that the confirmation of expectations through offline experiences is the key to explaining satisfaction with O2O apps. Response data from 271 consumers of Kakao Hair, an O2O application that is widely used for hair shop customers in South K
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15

Liu, Jingfang, Shuangjinhua Lu, and Caiying Lu. "What Motivates People to Receive Continuous COVID-19 Vaccine Booster Shots? An Expectation Confirmation Theory Perspective." Healthcare 10, no. 12 (2022): 2535. http://dx.doi.org/10.3390/healthcare10122535.

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Анотація:
(1) Background: Abundant evidence has shown that the COVID-19 vaccine booster is highly effective against the Omicron variant. It is of great practical significance to explore the factors influencing the intention to receive COVID-19 booster shots. (2) Methods: We introduced expectation confirmation theory as the basis to construct a model of the factors of the vaccination intention for COVID-19 vaccine boosters. We obtained two batches of questionnaires through Chinese social platforms, with a valid sample size of 572. To test the model, we used SmartPLS3.0 software for empirical analysis. (3
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16

Bhattacherjee, Anol. "Understanding Information Systems Continuance: An Expectation-Confirmation Model." MIS Quarterly 25, no. 3 (2001): 351. http://dx.doi.org/10.2307/3250921.

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17

Brown, Susan A., Viswanath Venkatesh, Jason Kuruzovich, and Anne P. Massey. "Expectation confirmation: An examination of three competing models." Organizational Behavior and Human Decision Processes 105, no. 1 (2008): 52–66. http://dx.doi.org/10.1016/j.obhdp.2006.09.008.

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18

Trkman, Peter, Marcos Paulo Valadares de Oliveira, and Kevin McCormack. "Value-oriented supply chain risk management: you get what you expect." Industrial Management & Data Systems 116, no. 5 (2016): 1061–83. http://dx.doi.org/10.1108/imds-09-2015-0368.

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Purpose – With the globalisation of supply chains the importance of supply chain risk management (SCRM) has grown considerably. Still, although both researchers and practitioners fully agree on its importance, most companies pay very limited attention to SCRM. The purpose of this paper is to use expectation confirmation theory to investigate the reasons for that. Design/methodology/approach – The authors use a combination of six mini case studies and a survey of 89 companies to show how a different attitude towards SCRM can lead to greater value from SCRM efforts. Findings – In line with the e
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19

Biswas, Karl Markos, Mohammed Nusari, and Abhijit Ghosh. "The Influence of Website Service Quality on Customer Satisfaction Towards Online Shopping: The Mediating Role of Confirmation of Expectation." INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE AND BUSINESS ADMINISTRATION 5, no. 6 (2019): 7–14. http://dx.doi.org/10.18775/ijmsba.1849-5664-5419.2014.56.1001.

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Researching customer satisfaction becomes key for organizational competitiveness because satisfied customers become loyal customers. Therefore, it is important to measure customer satisfaction towards online shopping, since satisfied customers will make repetitive purchases and provide recommendations to others, thus generating the profit for a particular e-commerce company. Customer satisfaction towards online shopping can significantly be influenced by website service quality, hence many of the previous studies set up to show the relationship between website service quality and customer sati
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20

Liu, Jingfang, and Jiayu Wang. "Users’ Intention to Continue Using Online Mental Health Communities: Empowerment Theory Perspective." International Journal of Environmental Research and Public Health 18, no. 18 (2021): 9427. http://dx.doi.org/10.3390/ijerph18189427.

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Introduction: Online mental health communities may provide new opportunities for rehabilitation for people with mental illness, so it is important to understand the factors that influence the continued use of online mental health communities by people with mental illness. Methods: From the perspective of empowerment, based on the theory of health self-efficacy and expectation confirmation, this study explored the mediating role of health self-efficacy and expectation confirmation in the empowerment process of patients in online mental health communities and users’ intention to continue using o
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21

Ahmed, Mohammed Shihab, Massudi Mahmuddin, and Nor Idayu Mahat. "Understanding Users’ Intention to Use Open Government Data with Perceived Risk as Moderator: A Conceptual Model." Journal of Computational and Theoretical Nanoscience 16, no. 12 (2019): 5042–46. http://dx.doi.org/10.1166/jctn.2019.8561.

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Government become part of social life, open government data is the best way provide a better understanding of user’ intention to use open government data this study proposed a framework that can enhance the intention of open government data users. This study used Expectation Confirmation Theory (ECT) and suggested that expectation, confirmation, perceived performance and incentive on usage can be a significant predictor of users’ behavioural intention to use open government data which influence the user satisfaction from open government data. Furthermore, the current study proposed the moderat
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22

Atapattu, Maura, Darshana Sedera, T. Ravichandran, and Varun Grover. "Customers’ View of Agility : The Expectation-confirmation Theory Perspective." Asia Pacific Journal of Information Systems 26, no. 1 (2016): 80–108. http://dx.doi.org/10.14329/apjis.2016.26.1.80.

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23

Jeong, Eunyu. "Research on Airline Applications -Using the Expectation Confirmation Model-." Journal of Humanities and Social sciences 21 13, no. 6 (2022): 1755–66. http://dx.doi.org/10.22143/hss21.13.6.120.

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24

Li, Aixia, A. Y. M. Atiquil Islam, and Xiaoqing Gu. "Factors Engaging College Students in Online Learning: An Investigation of Learning Stickiness." SAGE Open 11, no. 4 (2021): 215824402110591. http://dx.doi.org/10.1177/21582440211059181.

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This study extended the Expectancy Confirmation model (ECM) to examine the factors that influence online learning stickiness. The structural equation modeling was used to reveal the relationships among the factors through a survey of 395 online consumers. The findings indicate that learning stickiness was significantly impacted by switching cost and satisfaction. Learners’ perceived usefulness, perceived interactivity, and expectation confirmation have a significant effect on their satisfaction. Furthermore, learners’ perceived usefulness was significantly influenced by their perceived interac
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25

Kim, Ja Hyeon, and Myong Hwa Park. "Factors Influencing the Continuous Usage Intention of Online Health Community Users." Korean Society of Nursing Research 7, no. 1 (2023): 13–22. http://dx.doi.org/10.34089/jknr.2023.7.1.13.

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Purpose : Identifying the influence of perceived usefulness, expectation confirmation, and satisfaction the continuous usage intention among users of online health communities. Methods : Data was collected from 134 online health community users with chronic disease. For data analysis, t-test, ANOVA, Scheffè method, Pearson’s correlation coefficient, and multiple linear regression were performed using the SPSS 26.0 program. Result : Multiple linear regression showed, that satisfaction(β=.640, p<.001) and perceived usefulness(β=.170, p<.05) affect the continuous usage intention. However, the exp
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Lee, Jinhee, Chul Jeong, and Namjo Kim. "Effect of characteristics of YouTube tourism contents on confirmation, perceived usefulness, satisfaction and loyalty : Application of the Expectation-Confirmation Model(ECM)." International Journal of Tourism Management and Sciences 34, no. 8 (2019): 47–70. http://dx.doi.org/10.21719/ijtms.34.8.3.

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Illescas, Maria Kathryne A., Ardvin Kester S. Ong, and Josephine D. German. "Online or Traditional Learning at the Near End of the Pandemic: Assessment of Students’ Intentions to Pursue Online Learning in the Philippines." Sustainability 15, no. 8 (2023): 6611. http://dx.doi.org/10.3390/su15086611.

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Online learning has been utilized due to the sudden shift taken among educational institutions to continue students’ learning during the COVID-19 pandemic. Three years into the pandemic, universities now offer different modalities of education due to the establishment of online and modular learning modalities. Hence, the intention of students to adapt to online learning despite the availability of traditional learning is underexplored. With the limited availability of face-to-face learning at the near end of the epidemic in the Philippines, this study sought to analyze the factors that influen
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28

Dhia, Afifah Wafir, and Muamar Nur Kholid. "Explaining E-Wallet Continuance Intention: A Modified Expectation Confirmation Model." Jurnal Minds: Manajemen Ide dan Inspirasi 8, no. 2 (2021): 287. http://dx.doi.org/10.24252/minds.v8i2.23592.

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This research paper aimed to examine the factors influencing user preferences to continue using E-Wallet. This research paper identified the factors by modifying the Expectation Confirmation Model by adding the Perceived Risk and Trust variables. This research paper employed primary data based on a questionnaire with a sample of E-Wallet users. Data were obtained by distributing online questionnaires, and data from 200 respondents were analyzed using Structural Equation Model – Partial Least Square (SEM-PLS). Data analysis indicated that Perceived Usefulness, Satisfaction, and Trust had a sign
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29

Halilovic, Semina, and Muris Cicic. "Antecedents of information systems user behaviour – extended expectation-confirmation model." Behaviour & Information Technology 32, no. 4 (2013): 359–70. http://dx.doi.org/10.1080/0144929x.2011.554575.

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30

Baker-Eveleth, Lori, and Robert W. Stone. "Usability, expectation, confirmation, and continuance intentions to use electronic textbooks." Behaviour & Information Technology 34, no. 10 (2015): 992–1004. http://dx.doi.org/10.1080/0144929x.2015.1039061.

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31

Jia, Fu, Dun Li, Guoquan Liu, Hui Sun, and Jorge E. Hernandez. "Achieving loyalty for sharing economy platforms: an expectation–confirmation perspective." International Journal of Operations & Production Management 40, no. 7/8 (2020): 1067–94. http://dx.doi.org/10.1108/ijopm-06-2019-0450.

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PurposeThis study explores how sharing platforms achieve platform loyalty through various operation management strategies.Design/methodology/approachA multiple case study method has been conducted in two Chinese sharing economy industries: ride- and bike-sharing. Data were collected through 30 semi-structured interviews with managers from four platform companies (DiDi, Uber China, ofo and Mobike). Individual case studies were developed from the triangulation of all existing data. Concurrent with the development of these individual case studies was a cross-case analysis. Emerging patterns have
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Chen, Kuanchin, and Paul San Miguel. "Learning continuance of accounting information systems – an expectation-confirmation perspective." International Journal of Information Systems and Change Management 5, no. 4 (2011): 335. http://dx.doi.org/10.1504/ijiscm.2011.045834.

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Stone, Robert W., and Lori Baker-Eveleth. "Students’ expectation, confirmation, and continuance intention to use electronic textbooks." Computers in Human Behavior 29, no. 3 (2013): 984–90. http://dx.doi.org/10.1016/j.chb.2012.12.007.

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Sailan, Wang. "Influence of Trust on the Spread of Mobile Terminal Products." E3S Web of Conferences 179 (2020): 02049. http://dx.doi.org/10.1051/e3sconf/202017902049.

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In the era of mobile Internet, expanding the spread influence is an effective way to obtain the competitive advantage for mobile terminal products. Based on the technology acceptance model and expectation confirmation theory and combined with the characteristics of tourism mobile commerce, a theoretical model was constructed to influence the degree of trust in mobile service. The questionnaire survey of 240 users who used the tourism mobile commerce as the data source paid special attention to the establishment of the trust degree, and proved that expectation confirmation, brand recognition an
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Anil Kumar, K., and Subhashree Natarajan. "An extension of the Expectation Confirmation Model (ECM) to study continuance behavior in using e-Health services." Innovative Marketing 16, no. 2 (2020): 15–28. http://dx.doi.org/10.21511/im.16(2).2020.02.

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Анотація:
Given the negative utilitarianism and difficulty in maintaining long-term loyalty, hospitals resort to a variety of images that define and redefine their relationship strategies in order to stay patient-centric. As in any other sector, in healthcare, patients play an important role in service design and delivery. The basic services of medical appointment scheduling, online payment and health information search are recognized as one of the most important elements that increase patient footfall, service planning, patient satisfaction and their continued usage, in particular in developing economi
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Jafari, Mohamad Reza, Kambiz Ahmadi Angali, and Hashem Mohamadian. "Explaining Continuance Intention of Fruit and Vegetable Consumption among the Rural Elderly: An Application of the Expectancy Confirmation Model." Scientific World Journal 2017 (2017): 1–9. http://dx.doi.org/10.1155/2017/1808475.

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Background and Aim. Healthy aging is the permanent right of all people. Thus, the purpose of this work was to investigate the expectation confirmation model constructs on intention of continuing to consume fruit and vegetables among the rural elderly.Materials and Methods. This cross-sectional study was conducted on 332 elderly. The expectation confirmation model served as a theoretical framework. A random sampling was recruited. Data were collected through face-to-face visit in the second 6 months of 2016. The data were then analyzed using LISREL 8.5 and SPSS 16 software.Results. This model c
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Hendri Widiartini, Ni Putu, Lalu Yulendra, and Muhammad Azizurrohman. "ANALISIS KEPUASAN WISATAWAN TERHADAP KUALITAS PRODUK WISATA KULINER SATE IKAN TANJUNG DI KABUPATEN LOMBOK UTARA." Journal Of Responsible Tourism 2, no. 2 (2022): 305–18. http://dx.doi.org/10.47492/jrt.v2i2.2163.

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 This study aims to determine tourist satisfaction with the quality of Tanjung Fish Satay tourism products in Lombok Regency. This study is a quantitative descriptive study with four sub-variables of tourist satisfaction expectations, performance, comparison, confirmation/disconfirmation as independent variables and one tourism product quality as the dependent variable. The population in this research are tourists who buy tanjung fish satay tourism products and the sample used is 50 respondents and the sampling technique uses porposive sampling with a specific goal,
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Beura, Dhananjay, Lingam Naveen, Sujit Kumar Prusty, Ananta Prasad Nanda, and Chinmaya Kumar Rout. "Digital Payment Continuance Intention Using Mecm: The Role of Perceived Experience." International Journal of Professional Business Review 8, no. 6 (2023): e02145. http://dx.doi.org/10.26668/businessreview/2023.v8i6.2145.

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Анотація:
Purpose: The purpose of this paper is to examine the determinants of digital payment continuance intention, which is essential for long term success. Theoretical framework: Expectancy confirmation theory developed by Oliver (1980) and then expectancy confirmation model by Bhattacherjee (2001) examined the need of continuance intention. Looking at the significance of digital payment through Mobile phones, Mobile expectation confirmation model and role of perceived experience need to be examined for continuance intention. Design/methodology/approach: Empirical data from 400 Indian users, who had
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Tiyar, Forouzan Rezaeian, and Hooshang Khoshsima. "Understanding students’ satisfaction and continuance intention of e-learning: Application of expectation–confirmation model." World Journal on Educational Technology 7, no. 3 (2015): 157. http://dx.doi.org/10.18844/wjet.v7i3.203.

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Анотація:
The evolution of technologies leads to the great significance of e-learning in the domain of education. Recognition of the crucial factors which influence learners’ aims towards continued use of e-learning would guide teachers, learners and e-learning developers to increase e-learning use. To this end, the present study investigates the Expectation-Confirmation Model (ECM) factors of Post-Adoption Expectation (PAE) which is explored via using language learners’ post-adoption experiences in the use of e-learning systems. Learning process, tutor interaction, peer interaction, and course design a
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이은곤, 동서매, and 시언초. "Chinese Tourist’s Goals, Expectation and Confirmation in Korea: Importance-Performances Analysis." Journal of Product Research 37, no. 2 (2019): 53–57. http://dx.doi.org/10.36345/kacst.2019.37.2.006.

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Hsieh, Pi-Jung, Hui-Min Lai, Chen-Chung Ma, Judith W. Alexander, and Memg-Yi Lin. "An Extended Expectation-Confirmation Model for Mobile Nursing Information System Continuance." Research and Theory for Nursing Practice 30, no. 4 (2016): 282–301. http://dx.doi.org/10.1891/1541-6577.30.4.282.

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Nursing is critical in health care systems and comprises the planning, execution, and documentation of nursing care. To better manage health care information during patient care, the use of a mobile nursing information system (MNIS) provides more time to care for inpatients by reducing time-consuming and redundant paperwork. The purpose of this study was to extend the expectation-confirmation model and explore the roles of nursing professional competency (skill in use), habit (customary use), satisfaction (with use), and frequency of prior use in the context of MNIS continuance usage. We rando
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A. Rabaa'i, Ahmad, Shareef Abu ALmaati, and Xiaodi Zhu. "Students’ Continuance Intention to Use Moodle: An Expectation-Confirmation Model Approach." Interdisciplinary Journal of Information, Knowledge, and Management 16 (2021): 397–434. http://dx.doi.org/10.28945/4842.

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Aim/Purpose: This study aims at investigating the factors that influence students’ continuous intention to use Moodle, as an exemplar of learning management systems (LMSs), in the post-adoption phase. Background: Higher education institutions (HEIs) have invested heavily in learning management systems (LMSs), such as Moodle and BlackBoard, as these systems enhance students’ learning and improve their interactions with the educational systems. While most studies on LMSs have focused on the pre-adoption or acceptance phases of this technology, the determinant factors that influence students’ con
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Baharum, Aslina, Chew Yun Fai, Rozita Ismail, Ismassabah Ismail, Farhana Diana Deris, and Noorsidi Aizuddin Mat Noor. "Evaluation of appliances mobile controller system using expectation-confirmation theory model." Bulletin of Electrical Engineering and Informatics 10, no. 4 (2021): 2119–29. http://dx.doi.org/10.11591/eei.v10i4.3061.

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Nowadays, most Malaysians have used overpower usage of house appliances. Malaysian does not have the habit of controlling the household’s electricity consumption every day. Reducing electricity consumption is better for the earth, reducing harmful greenhouse emissions and minimizing the household's overall impact. Besides, one of the safety problems that Malaysian currently face is thieves entering the house when the owner is outstation or traveling. The proposed home appliance controller application can control and calculate the power consumption of home appliances. It can also control and se
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Mamun, Md Rasel Al, William D. Senn, Daniel A. Peak, Victor R. Prybutok, and Russell A. Torres. "Emotional Satisfaction and IS Continuance Behavior: Reshaping the Expectation-Confirmation Model." International Journal of Human–Computer Interaction 36, no. 15 (2020): 1437–46. http://dx.doi.org/10.1080/10447318.2020.1752478.

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Park, Eunil. "User acceptance of smart wearable devices: An expectation-confirmation model approach." Telematics and Informatics 47 (April 2020): 101318. http://dx.doi.org/10.1016/j.tele.2019.101318.

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Lin, Cathy S., Sheng Wu, and Ray J. Tsai. "Integrating perceived playfulness into expectation-confirmation model for web portal context." Information & Management 42, no. 5 (2005): 683–93. http://dx.doi.org/10.1016/j.im.2004.04.003.

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Lee, Hsiang-Ming, Tsai Chen, and Min-Li Hung. "Online Bartering Motivations." Psychological Reports 115, no. 1 (2014): 75–90. http://dx.doi.org/10.2466/01.14.pr0.115c15z0.

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This study examined the role of enjoyment in people's decision to barter online. A survey in barter BBS/discussion forums and websites collected data from 135 participants (30 men, 105 women; 71% in the age group of 21–30 years) who barter online. To test a modification of the Expectation Confirmation Model, perceived enjoyment, confirmation of expectations, perceived usefulness, satisfaction, and continuance intention were measured. The data analysis showed that the expanded ECM had good explanatory power, with all paths supported except for perceived usefulness-satisfaction. In the proposed
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Hidayat, Anas. "Effect of Perceived Risk and Expectation Confirmation Model on Purchase Intention Through McDonald’s App." Archives of Business Research 10, no. 2 (2022): 110–22. http://dx.doi.org/10.14738/abr.102.11824.

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This study aims to analyze the effect of perceived risk and Expectation Confirmation Model (ECM) towards repurchase intention through the McDonald's application. In particular, this study analyzed the effect of performance confirmation, perceived usefulness, perceived risk, satisfaction towards repurchase intention. The research method used is a quantitative approach. The number of samples used in this study are 290 respondents through an online questionnaire. The data analyzed with structural equation modeling (SEM) and processed by AMOS 24.0. The results of the SEM analysis show that perceiv
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Rahi, Samar, and Mazuri Abd Ghani. "Examining internet banking user’s continuance intention through the lens of technology continuance theory and task technology fit model." Digital Policy, Regulation and Governance 23, no. 5 (2021): 456–74. http://dx.doi.org/10.1108/dprg-11-2020-0168.

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Purpose The long-term success of internet banking (IB) services is connected with continuous use. Therefore, examining factors which influence IB user continuance intention is important. Grounded in technology continuance theory, bank transparency and task technology fit (TTF) model, the purpose of this study is to develop a unified technology continuance model to investigate IB user continuance intention. Design/methodology/approach The research model was empirically tested with 348 responses. Respondents included in this study had prior experience with IB services. For hypotheses testing, th
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Lee, Hsu-Hua, and Hui-Chun Sung. "Unveiling the Confirmation Factors of Information System Quality on Continuance Intention towards Online Cryptocurrency Exchanges: The Extension of the Expectation Confirmation Model." Information 14, no. 9 (2023): 482. http://dx.doi.org/10.3390/info14090482.

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This study is based on the Expectation Confirmation Model and the Information System Success Model to evaluate the influence of perceived usefulness and satisfaction towards online cryptocurrency exchanges. Therefore, this study deconstructs the “confirmation” component of the information system continuous use model into three different components: confirmation of information quality, confirmation of system quality, and confirmation of service quality, to investigate the factors that influence the desire to use online cryptocurrency exchanges continuously. This research used a questionnaire me
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