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1
Rafaeli, Anat, and Monica Worline. "Individual emotion in work organizations." Social Science Information 40, no. 1 (March 2001): 95–123. http://dx.doi.org/10.1177/053901801040001006.
Анотація:
We are predisposed to thinking of emotions as our own, perhaps the most intimate parts of ourselves. Yet, more often than not, our emotions are inextricably bound up with other people and social worlds, with one of the most powerful of those being the organizational work context. The central premise of this article is that much of our social and emotional life is organizational. We begin with a view to the past, describing how, because of a focus on control, both management and scholars attempted to tightly delineate the emotions that could legitimately be expressed and recognized in work settings. Such tight control could not hold emotions at bay, however. Managers and scholars have recognized that individual feelings are often expressions of or reactions to organizational realities. We review two waves of what we loosely call current organizational research that acknowledges emotion. The first wave attempts to explain individual emotion in organizational terms, while the second wave focuses on the idea of culture. Looking toward the future, we conclude that attempts to quell and ignore emotion in organizations are recognized as outdated. The emerging alternative appears to be to somehow “manage” the beast called emotion at work. We call for future research that recognizes employees', customers', shareholders', and suppliers' emotions in designing organizational features such as cultures, routines, structures, and patterns of leadership. Yet we note that as emotion is being more and more managed, people are feeling more and more alienated. The managed emotions of organized work can become very attractive to people as a place to escape to from the emotional hardships of home and community. We suggest future research and policy pay attention to a growing paradox in the future of emotion: that as emotion is more and more organizationally managed, the less it feels truly emotional.
2
Sahib, Rizwan. "Emotion Work in Tabligh Jama’at Texts." Religions 13, no. 7 (July 7, 2022): 632. http://dx.doi.org/10.3390/rel13070632.
Анотація:
This study examines the emotional dynamics of the written and oral texts of Tabligh Jama’at—respectively, Faza’il-e-A’maal (Virtues of Good Deeds) and bayan (religious sermon). In them, the study identifies emotion work—the attempt to generate certain emotions. The study discusses how the texts’ emotion work relates to Tablighi discursive ideology (framing) and also posits several emotions that the emotion work might generate. From these findings, the study offers the idea that Tablighi emotion work contributes to transforming Muslims’ emotional sphere by attaching them emotionally to ultimate religious concerns. By enchanting Muslims’ emotional sphere and attaching Muslims to Islamic social actors, values, practices, and Islamic revivalist goals, Tablighi emotion work contributes to the social transformation of individuals and society.
3
Sjølie, Hege, Per-Einar Binder, and Ingrid Dundas. "Emotion work in a mental health service setting." Qualitative Social Work 16, no. 3 (October 20, 2015): 317–32. http://dx.doi.org/10.1177/1473325015610181.
Анотація:
The purpose of this article is to describe emotion work within a crisis resolution home treatment team in Norway. As defined by Hochschild, “emotion work” refers to managing one’s emotions according to what is culturally acceptable within a particular situation. A crisis resolution home treatment team is of particular interest when studying emotion work, because it represents a working environment where mental health crises and suicidal threat are common and where managing emotions is necessary for the team to function well. We aimed to expand current knowledge of the particular ways in which emotion work may be done by observing and describing the daily work of such a team. Our analyses showed that team members’ emotion work had five main features: (1) emotional expression was common and there seemed to be an informal rule that “vulnerable” emotions could be expressed; (2) emotional expression was most commonly observed in post-event discussions of challenging events or service users; (3) emotional expression facilitated digesting or processing of the event with the help of a fellow team member; (4) emotional expression was met with validation and support; and (5) this support seemed to increase mentalization and understanding of the situation and could be offered only by other team members. An implication of these findings is that informal exchanges of emotion are a necessary part of the work and cannot occur outside of the work context.
4
Hayward, Renae Maree, and Michelle Rae Tuckey. "Emotions in uniform: How nurses regulate emotion at work via emotional boundaries." Human Relations 64, no. 11 (November 2011): 1501–23. http://dx.doi.org/10.1177/0018726711419539.
Анотація:
The management of emotions at work has been conceptualized in terms of its association with emotional inauthenticity and dissonance. In contrast, we integrate the idea of emotion regulation at work with basic strategic and adaptive functions of emotion, offering a new way of understanding how emotions can be harnessed for task achievement and personal development. Through a content analysis of interview data we examined how and why emotion regulation is carried out by employees, focusing on the in situ experiences of nurses. The manipulation of emotional boundaries, to create an emotional distance or connection with patients and their families, emerged as a nascent strategy to manage anticipated, evolving, and felt emotions. The emotional boundary perspective offers possibilities for knowledge development that are not rooted in assumptions about the authenticity of emotion or the professional self but that instead account for the dynamic, complex, multi-layered, and adaptive characteristics of emotion management.
5
Abstract, Nicky James. "Emotional Labour: Skill and Work in the Social Regulation of Feelings." Sociological Review 37, no. 1 (February 1989): 15–42. http://dx.doi.org/10.1111/j.1467-954x.1989.tb00019.x.
Анотація:
I define emotional labour as the labour involved in dealing with other peoples' feelings, a core component of which is the regulation of emotions. The aims of the paper are firstly to suggest that the expression of feelings is a central problem of capital and paid work and secondly to highlight the contradictions of emotions at work. To begin with I argue that ‘emotion’ is a subject area fitting for inclusion in academic discussion, and that the expression of emotions is regulated by a form of labour. In the section ‘Emotion at home’ I suggest that emotional labour is used to lay the foundations of a social expression of emotion in the privacy of the domestic domain. However the forms emotional labour takes and the skills it involves leave women subordinated as unskilled and stigmatised as emotional. In the section ‘Emotion at work’ I argue that emotional labour is also a commodity. Though it may remain invisible or poorly paid, emotional labour facilitates and regulates the expression of emotion in the public domain. Studies of home and the workplace are used to begin the process of recording the work carried out in managing emotions and drawing attention to its significance in the social reproduction of labour power and social relations of production.
6
Ortiz-Bonnín, Silvia, M. Esther García-Buades, Amparo Caballer, and Dieter Zapf. "Supportive Climate and Its Protective Role in the Emotion Rule Dissonance – Emotional Exhaustion Relationship." Journal of Personnel Psychology 15, no. 3 (July 2016): 125–33. http://dx.doi.org/10.1027/1866-5888/a000160.
Анотація:
Abstract. Emotion work, or the requirement to display certain emotions during service interactions, may produce burnout when these emotions are not truly felt – emotion rule dissonance. Building on the support-buffering model we hypothesized that a supportive climate should provide emotional resources to employees protecting them against strain from emotion work. We tested this multilevel prediction in a sample of 317 front-line employees nested in 99 work units at large Spanish hotels and restaurants. Our results showed that supportive climate protects employees against experiencing emotional exhaustion (main effect) and attenuates the negative effects of emotion rule dissonance on emotional exhaustion (moderating effects). These results provide empirical evidence for the important role of supportive climate as a buffer between emotion work and well-being.
7
Коlyadko, S. V. "PLOT, STORY, COMPOSITION IN THE EMOTIVE TEXT OF POETRY." Proceedings of the National Academy of Sciences of Belarus, Humanitarian Series 63, no. 3 (August 25, 2018): 355–65. http://dx.doi.org/10.29235/2524-2369-2018-63-3-355-365.
Анотація:
In the article there is an attempt to enter emotion in the structure of work, namely to look at its action at the level of plot and composition. It becomes firmly established that an emotion is just the way to create a plot. The poetic work consists of emotional events, each of which has its own dominant emotion. Motion of these emotions forms composition of a plot. A thesis is grounded that emotional events, incorporated by a general emotion, express certain emotive topics that predetermine as a whole the development of a plot. Emotions are a part of poetic text, emotions determine its emotionality and serve as material for revealing of the emotions in a plot. It is noted that Maksim Tank gives preference to his anecdotal works where a little story is present and where elements of plot – emotive topics – are linked by a cause-and-effect relationship. But Yauheniya Yanishchyts avoids a strict efficiency of verse structure, she prefers to leave emotions and feelings free.
8
Li, Zongxi, Xinhong Chen, Haoran Xie, Qing Li, Xiaohui Tao, and Gary Cheng. "EmoChannel-SA: exploring emotional dependency towards classification task with self-attention mechanism." World Wide Web 24, no. 6 (October 6, 2021): 2049–70. http://dx.doi.org/10.1007/s11280-021-00957-5.
Анотація:
AbstractExploiting hand-crafted lexicon knowledge to enhance emotional or sentimental features at word-level has become a widely adopted method in emotion-relevant classification studies. However, few attempts have been made to explore the emotion construction in the classification task, which provides insights to how a sentence’s emotion is constructed. The major challenge of exploring emotion construction is that the current studies assume the dataset labels as relatively independent emotions, which overlooks the connections among different emotions. This work aims to understand the coarse-grained emotion construction and their dependency by incorporating fine-grained emotions from domain knowledge. Incorporating domain knowledge and dimensional sentiment lexicons, our previous work proposes a novel method named EmoChannel to capture the intensity variation of a particular emotion in time series. We utilize the resultant knowledge of 151 available fine-grained emotions to comprise the representation of sentence-level emotion construction. Furthermore, this work explicitly employs a self-attention module to extract the dependency relationship within all emotions and propose EmoChannel-SA Network to enhance emotion classification performance. We conducted experiments to demonstrate that the proposed method produces competitive performances against the state-of-the-art baselines on both multi-class datasets and sentiment analysis datasets.
9
Bozionelos, Georgios. "Emotion Work in the Arab Context." Psychological Reports 119, no. 1 (July 22, 2016): 136–53. http://dx.doi.org/10.1177/0033294116653949.
Анотація:
The research investigated the relationship of emotion work directed towards customers and towards coworkers with job satisfaction in Saudi Arabia. Emotion work means the requirement to display particular emotions as part of the job and includes surface acting where actual emotions differ from displayed emotions and deep acting where displayed and felt emotions are congruent. Participants were 147 flight attendants (31 men, 116 women; mean age = 36.9 years, SD = 7.5) employed by a major Saudi Arabian airline, who were either Saudi nationals or nationals of other Gulf Arab countries. Data were collected with questionnaires. Analysis was based on the General Linear Model and indicated that deep acting towards customers and towards coworkers was positively related to job satisfaction. On the other hand, the hypothesized negative relationship between surface acting and job satisfaction was not supported. Organizational trust moderated the relationship of emotion work with job satisfaction. The findings indicate the importance of considering emotion work in interactions with coworkers along with the influence of national culture in the relationships of emotion work with key variables.
10
Berkovich, Izhak, and Ori Eyal. "The mediating role of principals’ transformational leadership behaviors in promoting teachers’ emotional wellness at work." Educational Management Administration & Leadership 45, no. 2 (July 9, 2016): 316–35. http://dx.doi.org/10.1177/1741143215617947.
Анотація:
The present study aims to examine whether principals’ emotional intelligence (specifically, their ability to recognize emotions in others) makes them more effective transformational leaders, measured by the reframing of teachers’ emotions. The study uses multisource data from principals and their teachers in 69 randomly sampled primary schools. Principals undertook a performance task to allow assessment of their emotion recognition ability; half the teachers’ sampled ( N = 319) reported on principals’ leadership behaviors and the other half ( N = 320) on teachers’ subjective perceptions of principals as promoting teachers’ reframing of negative emotions into more positive ones. Data were analyzed through multilevel structural equation modeling. Findings indicated a cross-level relationship between principals’ transformational leadership behaviors and teachers’ emotional reframing, as well as a relationship between principals’ emotion recognition ability and their transformational behaviors. Furthermore, the study revealed that principals’ emotion recognition ability has an indirect effect on teachers’ emotional reframing through principals’ transformational leadership behaviors. The results provide empirical support for the claim that transformational leadership promotes emotional transformation. The theoretical and practical implications of the study are discussed.
11
Rivers, Elizabeth. "Navigating emotion in HR work: caring for ourselves?" Personnel Review 48, no. 6 (September 2, 2019): 1565–79. http://dx.doi.org/10.1108/pr-07-2018-0244.
Анотація:
Purpose The purpose of this paper is to understand how human resource (HR) practitioners subjectively experience emotions in their working lives and how they navigate emotionally challenging work. Design/methodology/approach A narrative methodology and participant-led photo-elicitation methods were used with five HR practitioners from different sectors to uncover experiences of emotion in their work. Findings Participants describe themselves as perceived by non-HR employees as non-emotional human beings, expected to “take” emotional expression from others, but to display little themselves. HR practitioners use emotion-focussed coping strategies, both self and team-care, to cope with the emotionally challenging work inherent in their role. Research limitations/implications As a pilot study of five participants, further research is needed to strengthen the findings; however, the in-depth qualitative methods used provide rich insight into their working lives. Practical implications HR practitioners’ well-being should not be taken for granted or overlooked in organisations. Opportunities for informal networking with HR communities and training/coaching interventions could provide support on approaches to the emotional challenges faced. Originality/value This paper provides insights into how HR practitioners experience the challenges of their work, in contrast to mainstream research emphasising the impact of human resource management policy and practices on employees and organisations. Attention is drawn to the subjective experience of emotion, rather than the mainstream objectification, managerialisation and generalisation of emotion.
12
Berman Brown, Reva, and Ian Brooks. "Emotion at work." Journal of Management in Medicine 16, no. 5 (October 2002): 327–44. http://dx.doi.org/10.1108/02689230210446517.
13
Mastracci, Sharon H., Meredith A. Newman, and Mary E. Guy. "Appraising Emotion Work." American Review of Public Administration 36, no. 2 (June 2006): 123–38. http://dx.doi.org/10.1177/0275074005280642.
14
Ganga-León, Catalina. "Emotion Work of Paid and Unpaid Caregivers of the Elderly in Chile." International Conference on Gender Research 7, no. 1 (April 18, 2024): 485–87. http://dx.doi.org/10.34190/icgr.7.1.2319.
Анотація:
In most societies, care work is still considered a private, gendered activity, under the assumption that women would innately perform such tasks. Caring for the elderly represents particular emotional challenges, being emphasised that this dimension of caregiving needs more attention. Building on Arlie Hochschild’s (1983) conceptualisation of emotion work and incorporating Tonkens’ (2012) observation to include meso- and macro-level into the scope, I argue that emotion work is not only an individual experience, but it has a component in which the norms associated with the emotions to be displayed in caregiving correspond to a frame of reference historically constructed. Hence, this paper aims to understand how emotion work is characterised and configured by caregivers of the elderly in Chile. Using a qualitative approach, between April and June 2023 I conducted 9 in-depth interviews with caregivers of older adults in Chile (8 women, 1 man), and asked them to keep an ‘emotional diary’ for at least 4 weeks. Conducting a constructivist grounded theory analysis, the main findings indicate differences between the emotion work performed by paid and unpaid caregivers. Paid caregivers manage emotions regarding affection and pity towards older adults, and mainly anger towards older adults’ families, which is supported by a construction of old age based on the notions of abandonment and loneliness. Alternatively, the emotions of family caregivers are much more complex to manage, since they are permeated by the existing relationship with the old person being cared for, and they belong to life course decisions. It can be concluded that emotion work is a relational activity where familialistic narratives play a central role in Chile. The management of emotions in caregiving is permeated by the caregiver’s options of free decision-making, which are in tension with structures such as gender, class, or access to care support.
15
Lois, Jennifer, and Joanna Gregson. "Aspirational Emotion Work: Calling, Emotional Capital, and Becoming a “Real” Writer." Journal of Contemporary Ethnography 48, no. 1 (January 1, 2018): 51–79. http://dx.doi.org/10.1177/0891241617749011.
Анотація:
Drawing on a seven-year ethnography, we illuminate how unpublished romance writers employed emotional capital to negotiate the competitive publishing industry. To legitimate themselves as “real” writers, aspirants constructed occupational calling narratives, which they then drew upon to manage their emotions when publication was elusive. We call this process “aspirational emotion work” to illustrate how writers made use of their emotional capital to manage their feelings and sustain their identities without knowing if they would realize their dreams. We posit that aspirational emotion work is particularly prevalent among those seeking work in the creative industries, where potential for self-actualization is high but opportunity for secure employment is low.
16
Rietti, Sophie. "Emotion-Work and the Philosophy of Emotion." Journal of Social Philosophy 40, no. 1 (March 2009): 55–74. http://dx.doi.org/10.1111/j.1467-9833.2009.01438.x.
17
Thorson, Esther. "Emotion in Processing Advertising and News." Journalism & Communication Monographs 25, no. 2 (May 8, 2023): 181–92. http://dx.doi.org/10.1177/15226379231167136.
Анотація:
I analyze work on the role of emotion in how people respond to advertising and news. Measuring emotion with brain waves to self-report, the role of valence and intensity of emotion engendered by ads demonstrates their important role in how ads persuade. Emotional response to ads is well theorized by the evolution of mechanisms evolved to approach or avoid stimuli to maximize survival. Response to news stories can be similarly theorized to suggest how surveillance is influenced by perceived importance and negative emotions registered during news consumption. I posit that increased understanding of news processing will follow when emotion’s role becomes better understood.
18
Cheng, Wei, Deju Bian, Qian Shi, and Zhaoxuan Wei. "On emotional expression of installation works in public art." BCP Social Sciences & Humanities 20 (October 18, 2022): 262–65. http://dx.doi.org/10.54691/bcpssh.v20i.2326.
Анотація:
Installation work is to use the space, materials and other elements, through the art design, to explain the audience emotion or concept of the art form. Language is a very important form in the way of social communication, it can shorten the distance between people and enhance people's feelings. The emotional orientation of a work is guided by the creator in many ways. This paper focuses on the relationship between installation works and emotional expression, explores how to better express emotions in the works, brings the audience into the scene atmosphere, and analyzes some master works, to explore the effective method of combination of installation design and emotion.
19
Morgan, Shae D. "Comparing Emotion Recognition and Word Recognition in Background Noise." Journal of Speech, Language, and Hearing Research 64, no. 5 (May 11, 2021): 1758–72. http://dx.doi.org/10.1044/2021_jslhr-20-00153.
Анотація:
Purpose Word recognition in quiet and in background noise has been thoroughly investigated in previous research to establish segmental speech recognition performance as a function of stimulus characteristics (e.g., audibility). Similar methods to investigate recognition performance for suprasegmental information (e.g., acoustic cues used to make judgments of talker age, sex, or emotional state) have not been performed. In this work, we directly compared emotion and word recognition performance in different levels of background noise to identify psychoacoustic properties of emotion recognition (globally and for specific emotion categories) relative to word recognition. Method Twenty young adult listeners with normal hearing listened to sentences and either reported a target word in each sentence or selected the emotion of the talker from a list of options (angry, calm, happy, and sad) at four signal-to-noise ratios in a background of white noise. Psychometric functions were fit to the recognition data and used to estimate thresholds (midway points on the function) and slopes for word and emotion recognition. Results Thresholds for emotion recognition were approximately 10 dB better than word recognition thresholds, and slopes for emotion recognition were half of those measured for word recognition. Low-arousal emotions had poorer thresholds and shallower slopes than high-arousal emotions, suggesting greater confusion when distinguishing low-arousal emotional speech content. Conclusions Communication of a talker's emotional state continues to be perceptible to listeners in competitive listening environments, even after words are rendered inaudible. The arousal of emotional speech affects listeners' ability to discriminate between emotion categories.
20
Lindström, Sofia. "“It usually works out, but you never know”. Emotion Work as a Strategy for Coping in the Insecure Artistic Career." Culture Unbound 9, no. 3 (February 1, 2018): 345–64. http://dx.doi.org/10.3384/cu.2000.1525.1793345.
Анотація:
This article explores how contemporary Swedish visual artists manage and make sense of career insecurity through emotion work. The specific emotions discussed in the material are trust, hope and luck. Emotion work is related to coping in an increasingly insecure world of work in late modern capitalism, which has been theorized as relying on the creativity, passion and subjectivity of workers. Through analysing what the artists anticipate of their future careers, the study found the main desire of the artists to be the continuation of their creative endeavour—an endeavour not necessarily related to professional success but rather to identity formation. This understanding of success forms part of two overarching discourses found in the material: art as non-work discourse and the art world as arbitrary discourse, which both relate to certain emotional work when failing/succeeding to uphold the artistic creation. The prestigious arts education of the respondents is analysed as part of sustaining hope of continuation when future career prospects seem grim. Trust and luck are analysed as emotion work in relation to having experiences of success, even though the art world is discursively framed as arbitrary. The concluding argument of the article is that understanding emotion work in relation to the insecure or even failed career can shed light on resources related to social position rather than properties of the individual psyche.
21
Boyd, Karen L., and Nazanin Andalibi. "Automated Emotion Recognition in the Workplace: How Proposed Technologies Reveal Potential Futures of Work." Proceedings of the ACM on Human-Computer Interaction 7, CSCW1 (April 14, 2023): 1–37. http://dx.doi.org/10.1145/3579528.
Анотація:
Emotion recognition technologies, while critiqued for bias, validity, and privacy invasion, continue to be developed and applied in a range of domains including in high-stakes settings like the workplace. We set out to examine emotion recognition technologies proposed for use in the workplace, describing the input data and training, outputs, and actions that these systems take or prompt. We use these design features to reflect on these technologies' implications using the ethical speculation lens. We analyzed patent applications that developed emotion recognition technologies to be used in the workplace (N=86). We found that these technologies scope data collection broadly; claim to reveal not only targets' emotional expressions, but also their internal states; and take or prompt a wide range of actions, many of which impact workers' employment and livelihoods. Technologies described in patent applications frequently violated existing guidelines for ethical automated emotion recognition technology. We demonstrate the utility of using patent applications for ethical speculation. In doing so, we suggest that 1) increasing the visibility of claimed emotional states has the potential to create additional emotional labor for workers (a burden that is disproportionately distributed to low-power and marginalized workers) and contribute to a larger pattern of blurring boundaries between expectations of the workplace and a worker's autonomy, and more broadly to the data colonialism regime; 2) Emotion recognition technology's failures can be invisible, may inappropriately influence high-stakes workplace decisions and can exacerbate inequity. We discuss the implications of making emotions and emotional data visible in the workplace and submit for consideration implications for designers of emotion recognition, employers who use them, and policymakers.
22
Tak, Raghu. "A Quantifiable Analysis of Ambivalence in Tweets." International Journal for Research in Applied Science and Engineering Technology 10, no. 4 (April 30, 2022): 691–99. http://dx.doi.org/10.22214/ijraset.2022.41340.
Анотація:
Abstract: To detect emotions of the writer in any textual content is a requirement that has been persistent in the industry. Much of the research work has been done on this topic but only a handful of them explore the quantified association of the given text with the purpose of recognizing mixed emotions and emotional ambivalence, our work tends to do so. Emotional Ambivalence is a state in which person feels a blend of both positive and negative emotions. Therefore, we needed a suitable and brief emotion model capableof being bipolar to begin our work with, so we chose Paul Ekman’s Emotion model. This model focuses only on the six primary emotions which are: anger, fear, joy, sadness, surprise and disgust. In our work we used a Lexicon based approach for emotion recognition.The objective was achieved with the help of newly created lexicon for bi-grams that contained annotations according to their PMI scores. We also created a subset of Twitter Emotional Corpus (TEC) by passing it to our annotators, to test our approach. The automatic process through which the original corpus was created did have some wrong annotations; thereforea manual cross validation of this corpus was required. So, we chose three annotators for this purpose and fetched a uniform agreed corpus on whichwe worked further. The output of our approach detects a combination of the emotions felt associated with their respective values. Keywords: Emotion Analysis, Affect Computing, Sentiment Analysis
23
Pinto, Gisela, João M. Carvalho, Filipa Barros, Sandra C. Soares, Armando J. Pinho, and Susana Brás. "Multimodal Emotion Evaluation: A Physiological Model for Cost-Effective Emotion Classification." Sensors 20, no. 12 (June 21, 2020): 3510. http://dx.doi.org/10.3390/s20123510.
Анотація:
Emotional responses are associated with distinct body alterations and are crucial to foster adaptive responses, well-being, and survival. Emotion identification may improve peoples’ emotion regulation strategies and interaction with multiple life contexts. Several studies have investigated emotion classification systems, but most of them are based on the analysis of only one, a few, or isolated physiological signals. Understanding how informative the individual signals are and how their combination works would allow to develop more cost-effective, informative, and objective systems for emotion detection, processing, and interpretation. In the present work, electrocardiogram, electromyogram, and electrodermal activity were processed in order to find a physiological model of emotions. Both a unimodal and a multimodal approach were used to analyze what signal, or combination of signals, may better describe an emotional response, using a sample of 55 healthy subjects. The method was divided in: (1) signal preprocessing; (2) feature extraction; (3) classification using random forest and neural networks. Results suggest that the electrocardiogram (ECG) signal is the most effective for emotion classification. Yet, the combination of all signals provides the best emotion identification performance, with all signals providing crucial information for the system. This physiological model of emotions has important research and clinical implications, by providing valuable information about the value and weight of physiological signals for emotional classification, which can critically drive effective evaluation, monitoring and intervention, regarding emotional processing and regulation, considering multiple contexts.
24
Broekens, Joost. "Modeling the Experience of Emotion." International Journal of Synthetic Emotions 1, no. 1 (January 2010): 1–17. http://dx.doi.org/10.4018/jse.2010101601.
Анотація:
Affective computing has proven to be a viable field of research comprised of a large number of multidisciplinary researchers, resulting in work that is widely published. The majority of this work consists of emotion recognition technology, computational modeling of causal factors of emotion and emotion expression in virtual characters and robots. A smaller part is concerned with modeling the effects of emotion on cognition and behavior, formal modeling of cognitive appraisal theory and models of emergent emotions. Part of the motivation for affective computing as a field is to better understand emotion through computational modeling. In psychology, a critical and neglected aspect of having emotions is the experience of emotion: what does the content of an emotional episode look like, how does this content change over time, and when do we call the episode emotional. Few modeling efforts in affective computing have these topics as a primary focus. The launch of a journal on synthetic emotions should motivate research initiatives in this direction, and this research should have a measurable impact on emotion research in psychology. In this article, I show that a good way to do so is to investigate the psychological core of what an emotion is: an experience. I present ideas on how computational modeling of emotion can help to better understand the experience of motion, and provide evidence that several computational models of emotion already address the issue.
25
Funk, Laura M., and Wanda Hounslow. "The emotional landscape of accessing and navigating formal supports for older adults in one Western Canadian city." International Journal of Care and Caring 3, no. 4 (November 1, 2019): 531–48. http://dx.doi.org/10.1332/239788219x15622471468519.
Анотація:
Emotions may be pivotal to understanding how fragmented care systems for older adults can generate structural carer burden. Analysing 78 interviews with 32 carers who navigated formal services in a Western Canadian city, we explore and distinguish between emotional responses to navigation challenges and the emotion work that navigation entails. Emotional responses had a temporal dimension, and, at times, both positive and negative emotions coexisted simultaneously. Symbolic and normative understandings of interactions with providers, and of ‘caring well’, shaped emotion work throughout navigation. Discussion focuses on how broader contexts, through emotional processes, indirectly contribute to carer stress and strain.
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Ikävalko, Heini, Päivi Hökkä, Susanna Paloniemi, and Katja Vähäsantanen. "Emotional competence at work." Journal of Organizational Change Management 33, no. 7 (August 28, 2020): 1485–98. http://dx.doi.org/10.1108/jocm-01-2020-0024.
Анотація:
PurposeThe study investigated emotional competence at work and elaborated emotional competence in relation to sociocultural aspects of emotions at work.Design/methodology/approachEmotional competence at work was explored via interviews, surveys and observations. The study was conducted over one year, during which an emotion-training intervention was conducted within a medium-sized company, operating in the healthcare sector.FindingsThe study shed light on emotional competence at work, identifying three domains: individual emotional competence, emotional competence within interactions and emotional competence embedded in workplace practices.Research limitations/implicationsThis study was conducted in one organization.Practical implicationsOrganizational developers are recommended to implement activities such as training interventions in order to build emotional competence; this applies not only at the individual level but also to achieve interaction among members of the organization within collective workplace practices.Originality/valuePrevious studies on emotional competence have been limited to the individual level. The sociocultural approach to emotional competence adopted in this study recognizes – in addition to the individual and interactional level of emotional competence – emotional competence at work as related to practices at work.
27
Alexander, Kristine. "Agency and Emotion Work." Jeunesse: Young People, Texts, Cultures 7, no. 2 (December 2015): 120–28. http://dx.doi.org/10.3138/jeunesse.7.2.120.
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Ooi, Can-Seng, and Richard Ek. "Culture, Work and Emotion." Culture Unbound 2, no. 3 (September 16, 2010): 303–10. http://dx.doi.org/10.3384/cu.2000.1525.10217303.
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Hughes, Jason. "Bringing emotion to work." Work, Employment and Society 19, no. 3 (September 2005): 603–25. http://dx.doi.org/10.1177/0950017005055675.
Анотація:
This article centrally examines the sociological significance of emotional intelligence (EI) as a nascent managerial discourse. Through developing a three-way reading of the writers Richard Sennett, Daniel Goleman, and George Ritzer, it is contended that EI can be understood to signal ‘new rules’ for work involving demands for workers to develop moral character better attuned to the dynamics of the flexible workplace - character that is more ‘intelligent’, adaptive, and reflexive. Furthermore, it is argued that while EI appears in some important respects to open the scope for worker discretion, it might also signal diminished scope for worker resistance. However, ultimately, the case of EI is used to problematise recent discussions of worker resistance - to suggest the possibility of ‘resistant’ worker agency exercised through collusion with, as well as transgression of, corporate norms and practices.
30
Yoo, Grace J., Caryn Aviv, Ellen G. Levine, Cheryl Ewing, and Alfred Au. "Emotion work: disclosing cancer." Supportive Care in Cancer 18, no. 2 (May 12, 2009): 205–15. http://dx.doi.org/10.1007/s00520-009-0646-y.
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Alexander, Kristine. "Agency and Emotion Work." Jeunesse: Young People, Texts, Cultures 7, no. 2 (2015): 120–28. http://dx.doi.org/10.1353/jeu.2015.0017.
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Rigby, Colin. "Understanding Emotion at Work." Gender, Work and Organization 11, no. 1 (January 2004): 119–21. http://dx.doi.org/10.1111/j.1468-0432.2004.t01-1-00223_2.x.
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Anderson, Lindsey B., Kristina Ruiz-Mesa, Ashley Jones-Bodie, Caroline Waldbuesser, Jennifer Hall, Melissa A. Broeckelman-Post, and Angela M. Hosek. "I Second That Emotion: A Collaborative Examination of Emotions Felt in Course Administration Work." Journal of Contemporary Ethnography 49, no. 2 (September 21, 2019): 201–28. http://dx.doi.org/10.1177/0891241619873130.
Анотація:
Course administrators hold a unique position in academe—one that requires high levels of emotion management as part of the job. This research utilized a collaborative autoethnography to explore how workplace emotions were experienced in the basic communication course. The experiences were presented through vignettes written and analyzed by seven course administrators from programs across the United States. Four themes emerged from the vignettes: (1) acting perpetually positive, (2) (un)catching emotion, (3) rushing for time, and (4) switching roles. Each theme highlighted the multiple, and sometimes competing, responsibilities/expectations embedded in the administrative role. This research offers a discussion of each theme and informs five recommendations for managing emotions and emotional labor within course administration.
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Zhu, Lixun. "Work Emotion Intervention and Guidance Training Method for Enterprise Employees Based on Virtual Reality." Occupational Therapy International 2022 (June 6, 2022): 1–13. http://dx.doi.org/10.1155/2022/3909734.
Анотація:
Objective. Improper management of employees’ emotions has a great impact on work status and work efficiency, and emotional management has increasingly become a very important part of corporate human resource management. How to adjust the various emotions of employees, so that employees can work in a fuller and more passionate attitude, is a problem that enterprise managers need to consider. From the perspective of employees themselves, a good mood will also bring happiness and satisfaction to life and work. Only in this way can the company and the employees be satisfied with each other and continue to maintain the good development momentum of the company. Method. This paper proposes a new method of using virtual reality scenes to induce human emotions. Based on computer science and psychological cognitive science, a scene library of “virtual reality emotion induction system” is constructed. Emotion induction based on virtual reality scenes has better interactivity and generalization, as well as stronger immersion and user operability. Its emotional arousal is high, the data is reliable, and the interference of environmental factors in the induction process is weakened, and relatively objective emotional data can be obtained. The factors affecting the emotional management of the enterprise are investigated by means of a questionnaire survey, statistics and problems are found, and the objective problems existing in the emotional management work of the company are determined. According to the analysis, the problems are summarized, and it is believed that the company still has certain room for improvement and improvement potential in terms of corporate culture construction, emotional counseling system construction, and human resource career planning. In the research of this paper, through the combination of theory and practice, the enterprise’s emotional management work has been comprehensively analyzed, and the practical problems existing in its emotional management work have been found through questionnaires. Results/Discussion. In the field of enterprise human resource management, emotion management is always an eternal topic worthy of our attention. But unfortunately, emotional management has not been given enough attention by managers. Most companies often think that emotions are their own business. Employees should self-regulate, control, and tolerate themselves. They should not bring personal emotions to work and even think that emotional work is unprofessional. This kind of misunderstanding has led to the fact that emotional management has not received due attention and affirmation in many enterprises.
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Perry, Elizabeth. "Moving The Masses: Emotion Work In The Chinese Revolution." Mobilization: An International Quarterly 7, no. 2 (June 1, 2002): 111–28. http://dx.doi.org/10.17813/maiq.7.2.70rg70l202524uw6.
Анотація:
Previous explanations of the Chinese Communist revolution have highlighted (variously) the role of ideology, organization, and/or social structure. While acknowledging the importance of all these factors, this article draws attention to a largely neglected feature of the revolutionary process: the mass mobilization of emotions. Building upon pre-existing traditions of popular protest and political culture, the Communists systematized "emotion work" as part of a conscious strategy of psychological engineering. Attention to the emotional dimensions of mass mobilization was a key ingredient in the Communists' revolutionary victory, distinguishing their approach from that of their Guomindang rivals. Moreover, patterns of emotion work developed during the wartime years lived on in the People's Republic of China, shaping a succession of state-sponsored mass campaigns under Mao. Even in post-Mao China, this legacy continues to exert a powerful influence over the attitudes and actions of state authorities and ordinary citizens alike.
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Zhao, Yingying, Yuhu Chang, Yutian Lu, Yujiang Wang, Mingzhi Dong, Qin Lv, Robert P. Dick, et al. "Do Smart Glasses Dream of Sentimental Visions?" Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies 6, no. 1 (March 29, 2022): 1–29. http://dx.doi.org/10.1145/3517250.
Анотація:
Emotion recognition in smart eyewear devices is valuable but challenging. One key limitation of previous works is that the expression-related information like facial or eye images is considered as the only evidence of emotion. However, emotional status is not isolated; it is tightly associated with people's visual perceptions, especially those with emotional implications. However, little work has examined such associations to better illustrate the causes of emotions. In this paper, we study the emotionship analysis problem in eyewear systems, an ambitious task that requires classifying the user's emotions and semantically understanding their potential causes. To this end, we describe EMOShip, a deep-learning-based eyewear system that can automatically detect the wearer's emotional status and simultaneously analyze its associations with semantic-level visual perception. Experimental studies with 20 participants demonstrate that, thanks to its awareness of emotionship, EMOShip achieves superior emotion recognition accuracy compared to existing methods (80.2% vs. 69.4%) and provides a valuable understanding of the causes of emotions. Further pilot studies with 20 additional participants further motivate the potential use of EMOShip to empower emotion-aware applications, such as emotionship self-reflection and emotionship life-logging.
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Jaratrotkamjorn, Apichart. "Bimodal Emotion Recognition Using Deep Belief Network." ECTI Transactions on Computer and Information Technology (ECTI-CIT) 15, no. 1 (January 14, 2021): 73–81. http://dx.doi.org/10.37936/ecti-cit.2021151.226446.
Анотація:
The emotions are very important in human daily life. In order to make the machine can recognize the human emotional state, and it can intelligently respond to need for human, which are very important in human-computer interaction. The majority of existing work concentrate on the classification of six basic emotions only. In this research work propose the emotion recognition system through the multimodal approach, which integrated information from both facial and speech expressions. The database has eight basic emotions (neutral, calm, happy, sad, angry, fearful, disgust, and surprised). Emotions are classified using deep belief network method. The experiment results show that the performance of bimodal emotion recognition system, it has better improvement. The overall accuracy rate is 97.92%.
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Lachuk, Amy Johnson. "Introduction to Yearbook on Emotions in Teaching and Teacher Education for Social Justice." Teachers College Record: The Voice of Scholarship in Education 121, no. 13 (April 2019): 1–14. http://dx.doi.org/10.1177/016146811912101301.
Анотація:
In this chapter we provide an overview of our understandings of emotion, using Barrett's work on the construction of emotion. We then link this framework to the discussion of three landmark texts in teacher education: Waller's The Sociology of Teaching (1932), Jackson's Life in Classrooms (1968), and Lortie's Schoolteacher (1975). We examine these texts for what they bring to our understandings of emotions in teaching. While these landmark texts elide the emotions tied to teaching culturally and racially diverse learners, what excites us about them is how they work together to create composite sketches of classroom teachers at particular points in time. We identify an often unacknowledged emotional undercurrent to their work that fascinates us. We then discuss how this collection's contributors take up this call to focus on emotion within their particular work in teacher education.
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Reed, Kate, and Julie Ellis. "Uncovering Hidden Emotional Work: Professional Practice in Paediatric Post-Mortem." Sociology 54, no. 2 (August 28, 2019): 312–28. http://dx.doi.org/10.1177/0038038519868638.
Анотація:
The concepts of emotional labour and emotion management have been extensively explored across a range of health and social care occupations. Less is known about emotionality in ‘hidden’ and ‘taboo’ realms of health work. Drawing on data from an ethnographic study on fetal and neonatal post-mortem, we explore the ways in which professionals across occupation and status positions both articulate and manage their emotions. Post-mortem involves a range of practices which take place around the edges of life and death, medicine and hospital space. Although often concealed from members of the public (and from some professionals), such practices tend to be highly valued by professionals and parents. Our analysis moves beyond the current sociological focus on occupation, illuminating instead how emotional work is performed across multi-disciplinary teams in this secret context. In doing so we seek to contribute to the conceptual and empirical development of the sociology of emotion work.
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Roach Anleu, Sharyn, and Kathy Mack. "A Sociological Perspective on Emotion Work and Judging." Oñati Socio-legal Series 9, no. 9(5) (April 16, 2019): 831–51. http://dx.doi.org/10.35295/osls.iisl/0000-0000-0000-1032.
Анотація:
Judicial work requires judicial officers to manage their own emotions and related conduct, as well as to anticipate, interpret, respond to and manage emotions and behaviours of others, most visibly in the interaction order of the courtroom. A detailed, sociological analysis of judicial interview data reveals the ways judicial officers themselves understand, manage and use emotion in their everyday work. Judicial emotion work is more than a purely individual or personal enterprise. It operates in accordance with explicit and implicit feeling and display rules, cultural scripts and legal norms that shape the relation between emotion and judging. The ways judicial officers articulate their understanding of emotion in their everyday work reveals their reproduction and potential transformation of the boundaries between emotion and their status as judge. These findings reposition emotion work as central to judicial performance and enable emotion itself to be recognised as a positive judicial resource. El trabajo judicial exige que los funcionarios judiciales gestionen sus emociones y los comportamientos relacionados, así como que anticipen, interpreten, respondan a y gestionen emociones y comportamientos de otros, sobre todo en la interacción dentro del juzgado. Un análisis sociológico detallado de datos de entrevistas revela cómo los propios funcionarios entienden, gestionan y usan la emoción en su trabajo cotidiano. El trabajo emocional judicial es algo más que un esfuerzo individual o personal; opera en consonancia con normas explícitas e implícitas de sentir y expresarse, normas culturales y normas jurídicas que modelan la relación entre emoción y judicatura. La forma en que los funcionarios articulan su concepto de la emoción en su trabajo cotidiano revela la forma en que reproducen y, potencialmente, transforman los límites entre la emoción y su estatus como jueces. Estos hallazgos reposicionan el trabajo emocional en el centro del trabajo judicial y posibilitan que la emoción sea reconocida como un recurso judicial positivo.
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Wu, Xinxing, and Yun Lu. "MENTAL HEALTH STATUS AND EMOTIONAL BEHAVIOR REGULATIONOF SCI-TECH JOURNAL EDITORS AND ITS IMPACT ON JOURNAL QUALITY." International Journal of Neuropsychopharmacology 25, Supplement_1 (July 1, 2022): A110—A111. http://dx.doi.org/10.1093/ijnp/pyac032.148.
Анотація:
Abstract Background Psychological fatigue is a common psychological phenomenon among college journal editors. Emotion regulation is a process in which individuals use various factors and means to regulate and control their own emotions. Emotion regulation is an activity that serves personal purposes and is conducive to their own survival and development. Emotion regulation is the strategy and means that individuals use to regulate emotions when facing positive and negative emotions. It includes conscious strategies and unconscious emotion regulation mechanisms commonly used by individuals. Emotion regulation plays an important role in mental health. By studying the current situation and causes of psychological fatigue of college journal editors, we can formulate corresponding management countermeasures. This paper analyzes the various psychological pressures existing in the editors of scientific and technological journals, and discusses how to adjust their own psychology. This can reduce the editor's mental illness, promote mental health, and invest in the editor's work with a better mood and abundant energy. Emotion regulation can prevent and eliminate the adverse factors causing psychological fatigue, so as to improve the enthusiasm and creativity of editors and improve the quality of university journals. Subjects and methods On the basis of consulting a large number of relevant literature, this study compiled a questionnaire of emotion regulation style of scientific and technological editors with certain reliability and validity by using open-ended questionnaire. The emotion regulation mode of editors was measured by questionnaire, and the emotion regulation mode of sci-tech journal editors was understood. On this basis, this paper studies the relationship between emotion regulation and the editing quality of scientific and technological journals. 85 editors of sci-tech journals were tested with the symptom Checklist-90 and compared with the Chinese youth norm. After the intervention of emotion regulation, 37 people were randomly selected from the above 85 people, and the editors of scientific and technological journals were investigated by 90 symptom checklist and Eysenck Personality Questionnaire. Results The incidence of psychological problems of sci-tech journal editors was 15.79%. The incidence of psychological problems of responsible editors was significantly higher than that of General Editors (P <0.05). The five factor scores of somatization, compulsion, interpersonal relationship, depression and anxiety of sci-tech journal editors were significantly higher than the National Youth norm (P < 0.01). The editors of sci-tech periodicals have certain psychological problems, especially the psychological problems of responsible editors, which should be paid attention to by relevant departments and leaders. After the intervention of emotion regulation, the results show that the editor's mental health is good, and the stability of emotion is an important factor affecting his mental health. Therefore, editors of sci-tech journals should be good at controlling their emotions and maintaining their psychological integrity when facing various pressures. In the face of positive emotions, the emotional regulation methods used by journal editors from more to less are: emotional sharing, emotional disclosure, emotional maintenance, motivation, restraint and sublimation. The frequency of emotion used by editors is shifted from less emotional experience and less emotional stress to more emotional stress. Journal Editors mainly regulate positive emotions by means of emotional sharing and emotional disclosure, and regulate negative emotions by means of cognitive reappraisal and venting. There are professional, work intensity and gender differences in the emotional regulation of journal editors. There is a positive correlation between emotional sharing, motivation, restraint, emotional maintenance, emotional disclosure, distraction and cognitive reappraisal in positive emotion regulation and life satisfaction. However, there is a negative correlation between the ways of regulating the sublimation of positive emotions, the venting of negative emotions, depression, experiencing pain and relaxation and life satisfaction. Among the twelve emotion regulation factors that predict life satisfaction, the factors of positive emotion regulation and negative emotion regulation, such as venting, depression and experiencing pain, have significant predictive power on life satisfaction. Conclusion The psychological health and emotional stability of sci-tech journal editors are related to the quality of journal editors. Correct emotion regulation and guidance can dispel the editor's psychological fatigue and promote his emotional stability. The emotional stability of sci-tech periodical editors can improve the editing quality of sci-tech periodicals. Therefore, the competent department of sci-tech periodicals should pay attention to the mental health status of periodical editors, eliminate psychological fatigue and stabilize their emotions through psychological intervention.
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Masood, Naveen, and Humera Farooq. "Comparing Neural Correlates of Human Emotions across Multiple Stimulus Presentation Paradigms." Brain Sciences 11, no. 6 (May 25, 2021): 696. http://dx.doi.org/10.3390/brainsci11060696.
Анотація:
Most electroencephalography (EEG)-based emotion recognition systems rely on a single stimulus to evoke emotions. These systems make use of videos, sounds, and images as stimuli. Few studies have been found for self-induced emotions. The question “if different stimulus presentation paradigms for same emotion, produce any subject and stimulus independent neural correlates” remains unanswered. Furthermore, we found that there are publicly available datasets that are used in a large number of studies targeting EEG-based human emotional state recognition. Since one of the major concerns and contributions of this work is towards classifying emotions while subjects experience different stimulus-presentation paradigms, we need to perform new experiments. This paper presents a novel experimental study that recorded EEG data for three different human emotional states evoked with four different stimuli presentation paradigms. Fear, neutral, and joy have been considered as three emotional states. In this work, features were extracted with common spatial pattern (CSP) from recorded EEG data and classified through linear discriminant analysis (LDA). The considered emotion-evoking paradigms included emotional imagery, pictures, sounds, and audio–video movie clips. Experiments were conducted with twenty-five participants. Classification performance in different paradigms was evaluated, considering different spectral bands. With a few exceptions, all paradigms showed the best emotion recognition for higher frequency spectral ranges. Interestingly, joy emotions were classified more strongly as compared to fear. The average neural patterns for fear vs. joy emotional states are presented with topographical maps based on spatial filters obtained with CSP for averaged band power changes for all four paradigms. With respect to the spectral bands, beta and alpha oscillation responses produced the highest number of significant results for the paradigms under consideration. With respect to brain region, the frontal lobe produced the most significant results irrespective of paradigms and spectral bands. The temporal site also played an effective role in generating statistically significant findings. To the best of our knowledge, no study has been conducted for EEG emotion recognition while considering four different stimuli paradigms. This work provides a good contribution towards designing EEG-based system for human emotion recognition that could work effectively in different real-time scenarios.
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Quah, Ee Ling Sharon. "Emotional reflexivity and emotion work in transnational divorce biographies." Emotion, Space and Society 29 (November 2018): 48–54. http://dx.doi.org/10.1016/j.emospa.2018.09.001.
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Brownlie, Julie, and Frances Shaw. "Empathy Rituals: Small Conversations about Emotional Distress on Twitter." Sociology 53, no. 1 (May 22, 2018): 104–22. http://dx.doi.org/10.1177/0038038518767075.
Анотація:
There is growing research interest in the sharing of emotions through social media. Usually centred on ‘newsworthy’ events and collective ‘flows’ of emotion, this work is often computationally driven. This article presents an interaction-led analysis of small data from Twitter to illustrate how this kind of intensive focus can ‘thicken’ claims about emotions, and particularly empathy. Drawing on Goffman’s work on ritual, we introduce and then apply the idea of ‘empathy rituals’ to exchanges about emotional distress on Twitter, a platform primarily researched using big data approaches. While the potential of Goffman’s work has been explored in some depth in relation to digital performances, its emotional dimension has been less fully examined. Through a focus on Twitter conversations, we show how reading small data can inform computational social science claims about emotions and add to sociological understanding of emotion in (digital) publics.
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Booth, Jill, Jane L. Ireland, Sandi Mann, Mike Eslea, and Lynda Holyoak. "Anger expression and suppression at work: causes, characteristics and predictors." International Journal of Conflict Management 28, no. 3 (June 12, 2017): 368–82. http://dx.doi.org/10.1108/ijcma-06-2016-0044.
Анотація:
Purpose This study aims to explore the causes, characteristics and consequences of workplace anger expression and suppression, with an additional aim of testing the emotional dimension of Affective Events Theory. Design/methodology/approach Participants (n = 187) from management and non-management positions completed an event-contingent anger diary over a period of four working weeks, alongside measures on trait anger and job satisfaction. Findings Over 50 per cent of the sample disclosed anger-causing events. In keeping with Affective Events Theory, disposition was important, with trait anger higher in those disclosing anger-causing events. There appeared a range of factors predicting the expression of anger, with these focused primarily on individual issues and pre-existing emotion rather than work characteristics. Originality/value Through consideration of management and non-management workers and by using a longitudinal design, the study highlights the importance of individual factors in understanding workplace anger. It notes the value in focusing on discrete emotion. The findings offer a clear direction for future research that could assist with enhancing models of workplace emotion, particularly if the aim is to account for discrete emotions.
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Springstein, Tabea, and Tammy English. "HOW OFTEN AND WHY DO PEOPLE MANAGE THEIR EMOTIONS?: EMOTION REGULATION IN HEALTHY AGING AND MILD COGNITIVE IMPAIRMENT." Innovation in Aging 7, Supplement_1 (December 1, 2023): 33. http://dx.doi.org/10.1093/geroni/igad104.0111.
Анотація:
Abstract Prominent theories of adult development suggest that individuals increasingly prioritize emotional goals and social relationships as they grow older. Accordingly, older adults are expected to invest more in maintaining their emotional well-being compared to younger adults. Prior work suggests that older adults may accomplish this goal by structuring their lives in ways that reduce the need to manage unwanted emotion. We tested the hypotheses that (1) older adults regulate their emotions less often in daily life compared to younger adults, and (2) when emotion regulation occurs, older adults are relatively more motivated by pro-hedonic and social concerns. Using experience sampling (7x/day for 9 days), we assessed whether emotion regulation frequency and motives differ between younger adults (N = 70), cognitively normal older adults (N = 88), and older adults with mild cognitive impairment (MCI; N = 60). We found that older adults with and without MCI regulated their emotions less frequently than younger adults, even when controlling for mean levels of positive and negative emotional experience. However, there were largely no group differences in emotion regulation motives (i.e., why people wanted to manage their emotions). Future work is needed to explore how age-related differences in life contexts might contribute to less need for emotion regulation in relatively older adults. Less frequent regulation could be beneficial in terms of helping older adults preserve their more limited cognitive resources. The findings regarding motives add to growing research on aging which suggest maintenance or similarity in many emotion regulation processes across adulthood.
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Albas, Cheryl, and Daniel Albas. "Emotion work and emotion rules: The case of exams." Qualitative Sociology 11, no. 4 (1988): 259–74. http://dx.doi.org/10.1007/bf00988966.
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Chen, Ming-Huei, Shwetha M. Krishna, and Chan-Yuan Yu. "Work-life support: the key to managers’ happiness." Management Research Review 43, no. 2 (August 9, 2019): 166–84. http://dx.doi.org/10.1108/mrr-09-2018-0341.
Анотація:
Purpose Building on the conservation of resource theory, the authors posit work-life support as an essential resource for middle managers. This paper aims to explore the positive association between work-life support, positive emotion, job satisfaction and happiness. The paper also assesses the moderating role of work pressure on work-life support and positive emotion relationship on the one hand and flextime on positive emotion and job satisfaction on the other. Design/methodology/approach Data collected from 512 middle managers of small and medium-sized firms including manufacturing, service and finance sectors in Taiwan were used to test the hypotheses. Findings The results reveal that work pressure strengthens the effect of work-life support on positive emotions, whereas time flexibility weakens the effect of positive emotion on job satisfaction. Work-life support positively influences happiness through the intervening variables of positive emotion and job satisfaction. Practical implications The paper highlights the importance of creating a positive work environment, as empowering middle managers with work-life support can help them handle work pressure and work-life conflict. The negative influence of flextime on positive emotion and job satisfaction highlights the need for effective handling of flextime. Originality/value This paper examines the work-life support and happiness of middle managers in the Chinese cultural context which has been under-explored. This paper expands the external validity of previous research results of Western samples by finding the positive influence of work pressure on work-life fit and positive emotion and negative influence of flextime on positive emotion and job satisfaction link.
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Harley, Jason, Jonathan Rowe, James Lester, and Claude Frasson. "Designing Story-Centric Games for Player Emotion: A Theoretical Perspective." Proceedings of the AAAI Conference on Artificial Intelligence and Interactive Digital Entertainment 11, no. 4 (June 24, 2021): 34–37. http://dx.doi.org/10.1609/aiide.v11i4.12834.
Анотація:
Narratives are powerful because of their impact on our emotional experiences. Recent years have witnessed significant advances in affective computing and intelligent interaction, presenting a broad range of opportunities for enhancing the design, implementation, and adaptivity of interactive narratives. This paper presents preliminary work examining story-centric games and interactive narratives from the perspective of psychological theories of emotion, with a particular focus on player affect. We examine the sources and duration of player emotion, social facets of emotion, players’ individual differences in emotion, and meta-emotions. Recommendations and future directions for research on player emotion in interactive narratives are discussed.
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Franza, Jasmin, Bojan Evkoski, and Darja Fišer. "Emotion analysis in socially unacceptable discourse." Slovenščina 2.0: empirical, applied and interdisciplinary research 10, no. 1 (December 21, 2022): 1–22. http://dx.doi.org/10.4312/slo2.0.2022.1.1-22.
Анотація:
Texts often express the writer’s emotional state, and it was shown that emotion information has potential for hate speech detection and analysis. In this work, we present a methodology for quantitative analysis of emotion in text. We define a simple, yet effective metric for an overall emotional charge of text based on the NRC Emotion Lexicon and Plutchik’s eight basic emotions. Using this methodology, we investigate the emotional charge of content with socially unacceptable discourse (SUD), as a distinct and potentially harmful type of text which is spreading on social media. We experiment with the proposed method on a corpus of Facebook comments, resulting in four datasets in two languages, namely English and Slovene, and two discussion topics, LGBT+ rights, and the European Migrants crisis. We reveal that SUD content is significantly more emotional than non-SUD comments. Moreover, we show differences in the expression of emotions depending on the language, topic, and target of the comments. Finally, to underpin the findings of the quantitative investigation of emotions, we perform a qualitative analysis of the corpus, exploring in more detail the most frequent emotional words of each emotion, for all four datasets. The qualitative analysis shows that the source of emotions in SUD texts heavily depends on the topic of discussion, with substantial overlaps between languages.