Книги з теми "Banking Customers"

O'Hanlon, John. Electronic banking for retail customers. London: Banking Technology Ltd, 1993.

Banks & their customers. Dobbs Ferry, N.Y: Oceana Publications, 1995.

Jasper, Margaret C. Banks and their customers. 2nd ed. Dobbs Ferry, NY: Oceana, 2000.

F, Garrett Joan, ed. Banks and their customers. 2nd ed. Dobbs Ferry, N.Y: Oceana Publications, 2000.

Jasper, Margaret C. Banks and their customers. 3rd ed. Dobbs Ferry, NY: Oceana Publications, 2004.

author, Rouiller Nicolas, ed. Swiss banking: An introduction for bank customers and their advisors. Zurich: Schulthess, 2013.

Singhal, Sushila. Banks and customers: A behavioural analysis. New Delhi: Shri Ram Centre for Industrial Relations & Human Resources, 1987.

The future of retail banking: Delivering value to global customers. New York: Palgrave Macmillan, 2003.

DiVanna, Joseph A. The future of retail banking: Delivering value to global customers. Basingstoke: Palgrave Macmillan, 2004.

Aarma, August. Segmented analysis of bank customers and banking information: The Estonian case. [Estonia]: TTU Press, 2001.

1935-, Harper Malcolm, Arora Sukwinder Singh, and Energy and Resources Institute, eds. Small customers, big market: Commercial banks in microfinance. Warwickshire, UK: ITDG Pub., 2005.

Radice, Francis. English for banking: A writing skills course for banks and their customers. Basingstoke: Macmillan, 1992.

Carow, Kenneth A. How has financial modernization affected corporate customers? Cambridge, MA: National Bureau of Economic Research, 2005.

McLoughlin, Damien P. J. The development of brand loyalty among financial services customers. Dublin: University College Dublin, 1993.

Jirtata, Geletesa Negeri. Customers' adoption of ATM channel in Ethiopian commercial banks. [Saarbrücken, Germany]: LAP LAMBERT Academic Publishing, 2012.

Laing, Brown H., Reynolds James I, Zacks David, Bozzer Ron L, and Continuing Legal Education Society of British Columbia., eds. Banks and their customers: Materials prepared for a continuing legal education seminar held in Vancouver, B.C. on April 13, 1989. Vancouver, B.C: Continuing Legal Education Society of British Columbia, 1989.

Aziz, Hadia H. Abdel. Factors affecting customers' decisions to buy new retail banking services: Their implications on the new service development process. Frankfurt am Main: Lang, 2008.

Aziz, Hadia H. Abdel. Factors affecting customers' decisions to buy new retail banking services: Their implications on the new service development process. Frankfurt am Main: Lang, 2008.

California, Legislature Senate Committee on Finance Investment and International Trade. Public hearing on update on banks selling customers' personal information to telemarketing firms. Sacramento, CA: Senate Publications, 1999.

Bob, Andelman, ed. Fans! not customers: How Commerce Bank created a super-growth business in a no-growth industry. New York: Portfolio, 2007.

California, Legislature Senate Committee on Finance Investment and International Trade. Public hearing on update on banks selling customers' personal information to telemarketing firms: Transcript of hearing, July 14, 1999. Sacramento, CA: The Committee, 1999.

Jin rong xiao fei zhe bao hu bi jiao yan jiu: Yi yin hang fa wei zhong xin de yan jiu = Jinrongxiaofeizhebaohubijiaoyanjiu. Beijing Shi: Zhongguo zheng fa da xue chu ban she, 2013.

Jin rong xiao fei zhe bao hu yan jiu. Beijing Shi: Fa lü chu ban she, 2013.

Jin rong xiao fei zhe fa lü bao hu ji zhi de bi jiao yan jiu. Beijing Shi: Fa lü chu ban she, 2013.

Auge-Dickhut, Stefanie, Bernhard Koye, and Axel Liebetrau. Customer Value Generation in Banking. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-19938-2.

Weerasooria, W. S. Banker-customer: Resolving banking disputes. Melbourne, Australia: Longman Professional, 1994.

Howcroft, J. B. Customer satisfaction in retail banking. Loughborough: Loughborough University Banking Centre, 1989.

Library of Congress. Congressional Research Service, ed. Authority of the federal bank supervisory agencies under the Bank Protection Act, 12 U.S.C. 1881-1884, to promulgate rules requiring banks to install security measures to protect customers using automatic teller machines (ATM's). Washington, D.C: Congressional Research Service, Library of Congress, 1987.

Banker and customer. 4th ed. London: Pitman, 1986.

How to get what you want from your bank: Personal affairs, spend, save & invest wisely in the 90s. Toronto: Macfarlane Walter & Ross, 1994.

United States. Congress. House. Committee on Banking and Financial Services. Preparing for the year 2000: Financial institutions, customers, telecommunications, and power industries : hearing before the Committee on Banking and Financial Services, U.S. House of Representatives, One Hundred Fifth Congress, second session, September 17, 1998. Washington: U.S. G.P.O., 1998.

1948-, Stone Merlin, ed. Retail banking customer management: Best practice relationship marketing in consumer banking. Bedford: Policy Publications, 1997.

Chai, Poh Chu. Law of banker and customer. 5th ed. Singapore: LexisNexis, 2004.

1960-, Uppal R. K., ed. Customer relationship management in Indian banking industry. New Delhi: New Century Publications, 2008.

Ltd, D. E. R., ed. Customer protection in the Nigerian banking system. Apapa, Lagos: Development Economic Resource Ltd., 1995.

Association, American Bankers, ed. Customer retention strategies. Washington, D.C: American Bankers Association, 1993.

Straub, Eduard. Electronic banking : die elektronische Schnittstelle zwischen Banken und Kunden. Bern: P. Haupt, 1990.

Grubbs, M. Ray. Customer service renaissance: Lessons from the banking wars. Chicago, Ill: Bankers Pub. Co., 1991.

Connolly, Eamonn. A study of quality in banking focusing on customer satisfaction in retail banking. [s.l: The Author], 1995.

Banker-customer relationship in India. New Delhi: Mohit Publications, 2000.

Storbacka, Kaj. Nature of customer relationship profitability: Analysis of relationships and customer bases in retail banking. Helsinki: Swedish School of Economics and Business Adminstration, 1995.

Inc, Regulatory Compliance Associates. Customer identification programs: Compliance, operations, audit. Austin, Tex: Sheshunoff, 2004.

Dileep, A. S. Customer service in co-operative banks. New Delhi: Sonali Publications, 2010.

West, Veronica. Banking today. Washington, D.C: American Bankers Association, 1993.

Taylor, Russell. Private banking renaissance. (Dublin): Lafferty Publications, 1990.

Banking law: Representing financial institutions and their customers. [Richmond, Va.?]: The Foundation, 1989.

Rocha, Marie. Electronic Banking for Retail Customers (Financial Technology Library). IBC Publishing, 1993.

Moneylenders and Their Customers. Policy Studies Institute, 1994.

Sargent, Patsy Hall, and Mary Faye Ward. Security First Bank: A Banking Customer Simulation. 5th ed. South-Western Educational Pub, 2006.

Quillens, Meaghan. Start Your Banking Career : Practices Used by Successful Bankers to Achieve Customer Satisfaction: Handle Complaining Customers. Independently Published, 2021.