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1

Tourism/visitor information centre supervisor tourism services. Edmonton]: Alberta Tourism Education Council, 1994.

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2

Laws, E., ed. Improving tourism and hospitality services. Wallingford: CABI, 2004. http://dx.doi.org/10.1079/9780851999951.0000.

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3

Improving tourism and hospitality services. Cambridge, MA: CABI Pub., 2004.

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4

Organisation for Economic Co-operation and Development. Trade Committee. Working Party. Assessing barriers to trade in services: Tourism services. Paris: OECD, 2000.

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5

John, Connell. Medical tourism. Wallingford, Oxfordshire: CABI, 2010.

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6

Tourism information technology. Oxford, UK: CAB International, 1997.

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7

Hassan, Azizul, ed. Tourism Products and Services in Bangladesh. Singapore: Springer Singapore, 2021. http://dx.doi.org/10.1007/978-981-33-4279-8.

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8

Bech Serrat, Josep Maria. Selling Tourism Services at a Distance. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-27887-7.

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9

Prince Edward Island. Dept. of Tourism and Parks. 1988 tourism operators' survey: An assessment of tourism programs and services. Charlottetown: The Dept. of Tourism and Parks, 1989.

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10

Gill, Ian. Tourism and entertainment services in local government. Birmingham: Institute of Local Government Studies, University of Birmingham, 1986.

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11

Organization, World Tourism, ed. Employment in the tourism industries. Geneva: International Labour Office, 2008.

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12

Lewis, Robert. Infrastructure services for tourism: A paper for discussion. Cardiff: Wales Tourist Board, 1992.

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13

Overton, David. Tourism: A guide to sources of information. 2a ed. Stamford, Lincolnshire: Capital Planning Information, 1988.

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14

Louise, Hudson, ed. Customer service in tourism and hospitality. Oxford: Goodfellow Publishers Lim, 2013.

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15

Ireland. Comptroller and Auditor General. Gulliver: The Irish tourism information and reservation system. Dublin: Stationary Office, 1996.

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16

Food services. New York: Ferguson Pub., 2010.

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17

Scanlon, Sally. The Intrepid Traveler's complete desk reference. 2a ed. New York: Intrepid Traveler, 1998.

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18

Service quality in tourism: Measurement methods and empirical analysis. Frankfurt am Main: Peter Lang, 1997.

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19

Kelly, Monaghan, ed. The Intrepid Traveler's complete desk reference. New York, NY: Intrepid Traveler, 1994.

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20

B, Prideaux, Moscardo Gianna e Laws Eric 1945-, eds. Managing tourism and hospitality services: Theory and international applications. Wallingford, UK: CABI Pub., 2006.

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21

Prideaux, B., G. Moscardo e E. Laws, eds. Managing tourism and hospitality services: theory and international applications. Wallingford: CABI, 2006. http://dx.doi.org/10.1079/9781845930127.0000.

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22

Ference Weicker & Company. Online travel marketing services in Canada: Report and analysis. [Ottawa, Ont.]: Canadian Tourism Commission, 1996.

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23

Clough, Peter W. J. Economic instruments and visitor services on the public estate: Full report. Wellington, N.Z: Ministry of Tourism, 1993.

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24

Medical tourism facilitator's handbook. Boca Raton: Taylor & Francis, 2012.

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25

Beverage services manager: Certification standards. Edmonton, Alta: The Council, 1993.

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26

Riley, Rowan. Top careers in two years: Hospitality, human services, and tourism. New York, NY: Infobase Pub., 2007.

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27

Gowreesunkar, Vanessaa G. B., Shem Wambugu Maingi e Felix Lamech Mogambi Ming'ate. Management of Tourism Ecosystem Services in a Post Pandemic Context. London: Routledge, 2022. http://dx.doi.org/10.4324/b23145.

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28

Davidoff, Donald M. Contact: Customer service in the hospitality and tourism industry. Englewood Cliffs, N.J: Prentice Hall, 1994.

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29

Institute of Leisure & Amenity Management., ed. Research methods for leisure and tourism: A practical guide. London: Longman, in association with the Institute of Leisure and Amenity Management, 1992.

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30

László, Puczkó, e ScienceDirect (Online service), eds. Health and wellness tourism. Amsterdam: Elsevier/Butterworth-Heinemann, 2009.

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31

Council, Alberta Tourism Education. Guest services attendant: Certification standards. Edmonton: The Council, 1991.

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32

Fahy, Sarah A. Foreign language provision in the Irish tourism industry. Dublin: University College Dublin, 1996.

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33

Bakker, Geeske. The Integration of location based services in tourism and cultural heritage. Budapest: Archaeolingua, 2007.

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34

Bakker, Geeske. The Integration of location based services in tourism and cultural heritage. Budapest: Archaeolingua, 2007.

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35

A, Bennett J., ed. Managing tourism services. Hatfield, Pretoria: JL van Schaik, 1995.

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36

Bennett, J. A. Managing Tourism Services. J L Van Schaik, South Africa, 2000.

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37

Goldsmith, Ronald E., e Rodoula H. Tsiotsou. Strategic Marketing in Tourism Services. Emerald Publishing Limited, 2012.

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38

Law, Eric. Managing Tourism and Hospitality Services. Thomson Learning, 2006.

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39

Columbia, Tourism British, ed. Tourism services in British Columbia. [Victoria, B.C.]: Province of British Columbia, Ministry of Tourism, 1986.

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40

Laws, E. Improving Tourism and Hospitality Services. CABI, 2005.

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41

Strategic Marketing In Tourism Services. Emerald Group Publishing, 2012.

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42

Organization, World Tourism. Tourism Market Trends: World Overview & Tourism Topics, 2002 (Tourism Market Trends). World Tourism Organization Pubns, 2003.

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43

Tarlow, Peter E. Tourism-Oriented Policing and Protective Services. IGI Global, 2018.

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44

Tarlow, Peter E. Tourism-Oriented Policing and Protective Services. IGI Global, 2018.

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45

Customer Service in Leisure and Tourism (Hodder GNVQ - Leisure & Tourism in Action). Hodder Arnold H&S, 1997.

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46

Kumar. Marketing For Hospitality And Tourism Services. MC GRAW HILL INDIA, 2010.

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47

Organization, World Tourism. Tourism Market Trends: Americas 1988-1997 (Tourism Market Trends). World Tourism Organization Pubns, 1998.

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48

Managing tourism services: A Southern African perspective. 3a ed. Hatfield, Pretoria: Van Schaik, 2005.

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49

Franchising Hospitality Services (Hospitality, Leisure and Tourism). Butterworth-Heinemann, 2000.

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50

Organization, World Tourism, ed. Quality control of tourism products and services. [S.l.]: World Tourism Organization, 1988.

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