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1

Ferguson, Nicholas. English telephone conversations. London: Evans, 1985.

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2

Varcasia, Cecilia. Business and Service Telephone Conversations. London: Palgrave Macmillan UK, 2013. http://dx.doi.org/10.1057/9781137286185.

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3

Robert, Lester, e Gutberlet Joseph C. 1979-, eds. The Henry A. Kissenger telephone conversations on world affairs, 1969-1974. Bethesda, MD: UPA collection from LexisNexis, 2005.

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4

Paturaut, Véronique. Co-construction du sens et catégorisation des personnes dans les conversations téléphoniques. Lille: A.N.R.T., Université de Lille III, 2000.

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5

Ge, Yi Xiang. Telephone conversation. Taiwan: Da Shu Lin, 2004.

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6

Hopper, Robert. Telephone conversation. Bloomington: Indiana University Press, 1992.

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7

Ionnsachaidh, Comann an Luchd, ed. Comhradh fon =: Telephone conversation. Inverness: Comann an Luchd Ionnsachaidh, 1992.

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8

Köster, Friedemann. Multidimensional Analysis of Conversational Telephone Speech. Singapore: Springer Singapore, 2018. http://dx.doi.org/10.1007/978-981-10-5224-8.

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9

James, Fox. Telephone gambits: A module for teaching telephone English to second language learners. [Gatineau, Québec]: Canada School of Public Service, 2005.

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10

James, Fox. Telephone gambits: A module for teaching telephone English to second language learners. [Gatineau, Québec]: Canada School of Public Service, 2005.

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11

name, No. Telephone calls: Unity and diversity in conversational structure across languages and cultures. Amsterdam: Benjamins, 1999.

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12

United States. Congress. House. Committee on the Judiciary. Directing the Attorney General to submit to the House of Representatives all documents in the possession of the Attorney General relating to warrantless electronic surveillance of telephone conversations and electronic communications of persons in the United States conducted by the National Security Agency: Adverse report togetner with dissenting views (to accompany H. Res. 643). [Washington, D.C: U.S. G.P.O., 2006.

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13

Ferguson, Nicolas, e Carrier. English Telephone Conversations. Nelson ELT, 1989.

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14

Eggert, Marijke. Analysis of Turn-Taking in English Telephone Conversations. GRIN Verlag GmbH, 2013.

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15

Gwartney, Patricia A. Telephone Interviewer's Handbook: How to Conduct Standardized Conversations. Wiley & Sons, Incorporated, John, 2007.

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16

Literature and the Telephone: Conversations on Poetics, Politics and Place. Bloomsbury Publishing Plc, 2023.

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17

Literature and the Telephone: Conversations on Poetics, Politics and Place. Bloomsbury Publishing Plc, 2023.

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18

Brooks, Mike. Power Phone Scripts: 500 Word-For-Word Questions, Phrases, and Conversations to Open and Close More Sales. Wiley & Sons, Incorporated, John, 2017.

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19

Brooks, Mike. Power Phone Scripts: 500 Word-For-Word Questions, Phrases, and Conversations to Open and Close More Sales. Wiley & Sons, Incorporated, John, 2017.

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20

Power phone scripts: 500 word-for-word questions, phrases, and conversations to open and close more sales. Wiley, 2017.

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21

Agyeman-Duah, Ivor. Telephone Conversations: A History of Telecommunication Economics and MTN in Ghana. Ayebia Clarke Publishing, 2019.

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22

Varcasia, Cecilia. Business and Service Telephone Conversations: An Investigation of British English, German and Italian Encounters. Palgrave Macmillan Limited, 2013.

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23

Varcasia, Cecilia. Business and Service Telephone Conversations: An Investigation of British English, German and Italian Encounters. Palgrave Macmillan, 2013.

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24

Varcasia, Cecilia. Business and Service Telephone Conversations: An Investigation of British English, German and Italian Encounters. Palgrave Macmillan, 2013.

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25

Business And Service Telephone Conversations An Investigation Of British English German And Italian Encounters. Palgrave Macmillan, 2013.

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26

Tenhunen, Sirpa. A Village Goes Mobile. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190630270.001.0001.

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This book examines how mobile telephony contributes to social change in rural India (West Bengal, Bankura district) on the basis of long-term ethnographic fieldwork in a village before and after the introduction of mobile phones. The book investigates how mobile telephones emerged as multidimensional objects that not only enable telephone conversations, but also facilitate status aspirations, internet access, and entertainment practices. It explores how this multifaceted use of mobile phones has influenced economic, political, and social relationships, including gender relationships, and how these new social constellations relate to culture and development. The book examines social institutions as culturally constructed spheres tied to translocal processes that, nevertheless, have local meanings. The author delves into social and cultural changes to examine agency and power relationships: Who benefits from mobile telephony and how? Can people use mobile phones to further their aims to change their lives, or does phone use merely amplify existing social patterns and power relationships? Can mobile telephony induce development? Using a holistic ethnographic approach, the book develops a framework to understand how new media mediates social processes within interrelated social spheres and local hierarchies. It delves into mobile phone use as a multidimensional process with diverse impacts by exploring how media-saturated forms of interaction relate to preexisting contexts.
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27

The Telephone Interviewer's Handbook: How to Conduct Standardized Conversations (Research Methods for the Social Sciences). Jossey-Bass, 2007.

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28

Telephone conversation. Bloomington: Indiana University Press, 1992.

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29

Kissinger, Henry. Crisis : The Anatomy of Two Major Foreign Policy Crises: Based on the Record of Henry Kissinger's Hitherto Secret Telephone Conversations. Simon & Schuster, 2003.

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30

Fanatical prospecting: The ultimate guide for starting sales conversations and filling the pipeline by leveraging social selling, telephone, email, and cold calling. 2015.

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31

Blount, Jeb, e Mike Weinberg. Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling. Wiley & Sons, Incorporated, John, 2015.

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32

Blount, Jeb, e Mike Weinberg. Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling. Wiley & Sons, Incorporated, John, 2015.

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33

Blount, Jeb, e Mike Weinberg. Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling. Wiley & Sons, Limited, John, 2015.

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34

Köster, Friedemann. Multidimensional Analysis of Conversational Telephone Speech. Springer, 2018.

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35

Köster, Friedemann. Multidimensional Analysis of Conversational Telephone Speech. Springer, 2017.

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36

(Editor), Kang Kwong Luke, Theodossia-Soula Pavilsou (Editor) e Theodossia-Soula Pavlidou (Editor), eds. Telephone Calls (Pragmatics & Beyond New). John Benjamins Publishing Co, 2002.

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37

Gale, Cengage Learning. A Study Guide for Wole Soyinka's "Telephone Conversation". Gale, Study Guides, 2017.

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38

Hutchby, Ian. Conversation and Technology: From the Telephone to the Internet. Polity Press, 2001.

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39

Hutchby, Ian. Conversation and Technology: From the Telephone to the Internet. Polity Press, 2013.

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40

Conversation and Technology: From the Telephone to the Internet. Polity Press, 2001.

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41

Hutchby, Ian. Conversation and Technology: From the Telephone to the Internet. Polity Press, 2013.

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42

Hutchby, Ian. Conversation and Technology: From the Telephone to the Internet. Polity Press, 2013.

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43

Cooper, Natasha. The Telephone in Business and Daily Life. Cooper Learning Systems, 2003.

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44

Cooper, Natasha. The Telephone in Business and Daily Life. Cooper Learning Systems, 2003.

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45

Hui, Xu. An exploratory study in the art of Chinese telephone conversation openings. 1999.

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46

Tenhunen, Sirpa. Conclusions. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190630270.003.0008.

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Chapter 8 summarizes the key findings and the theoretical framework of the book. The use of mobile telephony has influenced social life, economy, and politics in the village as a part of many ongoing changes: the decline of agriculture, increased contact between the rural and urban worlds, new aspirations, and changes in caste and gender relationships. The chapter summarizes the theoretical contribution of the book: the role of mobile telephony for social change can be best understood by relating mobile phone–mediated conversations with other speech contexts. Furthermore, this chapter assesses the role of mobile telephony in development by engaging with the anthropology of development. Detailed attention to information and communication technologies’ multiple uses and influences can help create development interventions and policies that account for the multiplicity of actors and ongoing social processes.
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47

(Editor), Ulrich Ammon, e Rene Dirven (Editor), eds. Gesprachserwartungen: Eine Kontrastive Studie Uber Die Gesprachsfuhrung in Deutschen Und Japanischen Telefonaten (Duisburger Arbeiten Zur Sprach- Und Kulturwissenschaft). Peter Lang Publishing, 2004.

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48

Alexander, David. Hold the Line Please! =: Methode Bilingue de L'Anglais Au Telephone. Prentice Hall International/Accent Internatio, 1991.

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49

Hepburn, Alexa, Chloe Shaw e Jonathan Potter. Advice Giving and Advice Resistance on Telephone Helplines. Editado por Erina L. MacGeorge e Lyn M. Van Swol. Oxford University Press, 2018. http://dx.doi.org/10.1093/oxfordhb/9780190630188.013.23.

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This chapter overviews research on advice in telephone helplines and considers some of the implications for application. It shows that by working with some basic features of advice delivery highlighted by conversation analysts, we can start to understand several elements of the different ways in which advice can be delivered. This also applied to some of the ways in which resistance is built. With respect to helplines, call takers typically are highly knowledgeable about the technical arena in which the call center is based, whereas callers have primary access to their financial situation, housing, locality, and all the myriad details of their lives. The chapter shows how these knowledge asymmetries and other delicate moral implications of giving and receiving advice, such as the way it imposes on recipients some future action that is appropriate, beneficial, required, and so on, can have important effects on both advice delivery and resistance.
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50

Assessment of chronography in Finnish-English telephone conversation: An attempt at computer analysis. Jyväskylä: Dept. of English, University of Jyväskylä, 1987.

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