Bibliografias temáticas / Quality management

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Literatura científica selecionada sobre o tema "Quality management"

Autor: Grafiati
Publicado: 4 de junho de 2021
Última modificação: 1 de junho de 2024

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Artigos de revistas sobre o assunto "Quality management"

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Das, Subhashish. "Quality Management System". JOURNAL OF CLINICAL AND BIOMEDICAL SCIENCES 11, n.º 3 (15 de setembro de 2021): 95. http://dx.doi.org/10.58739/jcbs/v11i3.1.

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Grace, Linda, Chad Kearns e Jan Trapani. "Quality management". Journal of Vascular Access Devices 2, n.º 1 (1997): 4–9. http://dx.doi.org/10.2309/108300897778189680.

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Grace, Linda, Chad Kearns e Jan Trapani. "Quality management". Journal of Vascular Access Devices 2, n.º 2 (1997): 23–30. http://dx.doi.org/10.2309/108300897778248675.

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Mackowski, Steven John. "Quality Management". TQM Magazine 6, n.º 5 (outubro de 1994): 5–6. http://dx.doi.org/10.1108/09544789410067961.

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van den Heuvel, Jaap, Ad J. J. C. Bogers, Ronald J. M. M. Does, Sandra L. van Dijk e Marc Berg. "Quality Management". Quality Management in Health Care 15, n.º 3 (julho de 2006): 137–49. http://dx.doi.org/10.1097/00019514-200607000-00003.

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Sjøholt, Odd. "Quality Management". Batiment International, Building Research and Practice 17, n.º 5 (setembro de 1989): 289–93. http://dx.doi.org/10.1080/01823328908726989.

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Morrison, S. J. "Quality Management". Proceedings of the Institution of Mechanical Engineers, Part B: Management and engineering manufacture 199, n.º 3 (agosto de 1985): 153–59. http://dx.doi.org/10.1243/pime_proc_1985_199_061_02.

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The importance of quality and reliability as key determinants of competitiveness is emphasized and comparisons are made with the Japanese as competitors in international trade. The interdisciplinary nature of quality assurance is discussed and the need for bridges to be built between science, engineering, and management is identified. A quality management model is presented in the conventional planning/organizing/directing/controlling framework of the management discipline. The paper is written by an engineer for an engineering readership, but it is hoped that it will find wider acceptance among chief executives and managers in industry generally.
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Casagranda, I. "Quality Management". European Journal of Emergency Medicine 5, n.º 3 (setembro de 1998): 374. http://dx.doi.org/10.1097/00063110-199809000-00025.

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Yates, D. W. "Quality Management". European Journal of Emergency Medicine 5, n.º 3 (setembro de 1998): 375. http://dx.doi.org/10.1097/00063110-199809000-00026.

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Forrest, D. "Quality management". Postgraduate Medical Journal 73, n.º 855 (1 de janeiro de 1997): 63. http://dx.doi.org/10.1136/pgmj.73.855.63-b.

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Teses / dissertações sobre o assunto "Quality management"

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Alomar, Derbas Jarrah. "Quality management". CSUSB ScholarWorks, 2001. https://scholarworks.lib.csusb.edu/etd-project/1741.

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Beckwith, Paul D. "Total Quality Management a management philosophy for providing high quality construction /". Thesis, Baltimore, Maryland : University of Maryland, 1992. http://handle.dtic.mil/100.2/ADA252743.

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Thesis (M.S. in Civil Engineering) University of Maryland, Spring 1992.
"A scholarly paper submitted to: Professor William Maloney of The University of Maryland for ENCE 689, Spring 1992." Description based on title screen as viewed on April 8, 2009. Includes bibliographical references (p. 42-43). Also available in print.
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Fourie, Andries J. "Total quality management : middle and top management perceptions of the successful application of a quality management system from a general management, strategic management, quality management and human resources management view". Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/836.

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Thesis (MBA (Business Management))--University of Stellenbosch, 2009.
ENGLISH SUMMARY: Total quality management (TQM) can be defined as a systemic approach on a global level, based on process management of continuous quality improvement by all human resources within the business or company environment, with the specific intent to satisfy the implicit expectations of all stakeholders in the specific business environment. Various factors play a role in the active drive towards a quality-driven learning environment. These factors include increasingly changing market forces, changes in customer requirements and the very way in which quality is perceived by the employees within a company. The above statement raises some important questions, such as • What is the quantifiable value of quality, and • Why is it very easily ignored by various companies? The reason for such questions is the significant shift needed in the thought patterns of management, difficulty in abandoning misconceptions about TQM and difficulty in learning from own mistakes and those of others. It seems that the biggest barrier to the implementation of a total quality system is the misconception that quality will immediately be perfect and is a quick solution which is self-sustaining. TQM is, in fact, not a model that is built in concrete, but a journey consisting of sequential steps. As with any staircase, it can only be sustainable if it is solidly founded on factors such as managerial commitment, drive, fairness, motivation and mobilisation of human resources.
AFRIKAANSE OPSOMMING: Totale gehaltebestuur word gedefinieer as ‘n sistemiese metode op ‘n globale vlak, gebaseer op die bestuur van deurlopende gehalteverbetering deur al die menslike hulpbronne binne 'n onderneming, dit wil sê die sake- of maatskappy-omgewing, met die spesifieke oogmerk om aan die implisiete verwagtinge van die aandeelhouers in die onderneming (besigheidsomgewing) te voldoen. Daar is verskeie faktore wat 'n rol speel in die aktiewe strewe na ‘n kwaliteitsgedrewe leeromgewing. Hierdie faktore behels onder meer die voortdurend veranderende markkragte, veranderinge in die verwagtings van kliënte, en die kwaliteitsbeskouing van die werkers binne ‘n maatskappy. Bogenoemde ontlok belangrike vrae, soos • Hoe word die meetbare waarde van kwaliteit bepaal, en • waarom word dit so maklik deur ondernemings geïgnoreer? Hierdie soort bevraagtekening is 'n aanduiding dat daar ‘n merkbare en betekenisvolle gedagteskuif by bestuur nodig is ten opsigte van hul beskouing van gehalte, dat wanbegrippe oor totale gehaltebestuur verander moet word, en dat probleme in verband met die leer van lesse uit eie foute en dié van ander oorbrug sal moet word. Die grootste probleem ten opsigte van die ontwikkeling van ‘n totale gehaltebestuurstelsel, is die wanpersepsie dat gehalte meteens foutloos sal wees, dat dit ‘n vinnige oplossing is en dat dit selfonderhoudend sal wees. Totale gehaltebestuur is nie ‘n model wat, by wyse van spreke, in beton gegiet is nie, maar ‘n proses met opeenvolgende stappe. Soos met enige stel "trappe", kan dit net volhoubaar wees as dit ‘n sterk fundering het, wat gerugsteun word deur bestuursbetrokkenheid en - deursettingsvermoë, dryfkrag, regverdigheid, motivering en die mobilisasie van die werksmag.
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Machniak, Martin J. "Development of a Quality Management Metric (QMM) measuring software program management quality". Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 1999. http://handle.dtic.mil/100.2/ADA374316.

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Thesis (M.S. in Software Engineering) Naval Postgraduate School, December 1999.
"December 1999". Thesis advisor(s): J. Bret Michael, John Osmundson. Includes bibliographical references (p. 143-144). Also available online.
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He, Ying Surveying &amp Spatial Information Systems Faculty of Engineering UNSW. "Spatial data quality management". Publisher:University of New South Wales. Surveying & Spatial Information Systems, 2008. http://handle.unsw.edu.au/1959.4/43323.

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The applications of geographic information systems (GIS) in various areas have highlighted the importance of data quality. Data quality research has been given a priority by GIS academics for three decades. However, the outcomes of data quality research have not been sufficiently translated into practical applications. Users still need a GIS capable of storing, managing and manipulating data quality information. To fill this gap, this research aims to investigate how we can develop a tool that effectively and efficiently manages data quality information to aid data users to better understand and assess the quality of their GIS outputs. Specifically, this thesis aims: 1. To develop a framework for establishing a systematic linkage between data quality indicators and appropriate uncertainty models; 2. To propose an object-oriented data quality model for organising and documenting data quality information; 3. To create data quality schemas for defining and storing the contents of metadata databases; 4. To develop a new conceptual model of data quality management; 5. To develop and implement a prototype system for enhancing the capability of data quality management in commercial GIS. Based on reviews of error and uncertainty modelling in the literature, a conceptual framework has been developed to establish the systematic linkage between data quality elements and appropriate error and uncertainty models. To overcome the limitations identified in the review and satisfy a series of requirements for representing data quality, a new object-oriented data quality model has been proposed. It enables data quality information to be documented and stored in a multi-level structure and to be integrally linked with spatial data to allow access, processing and graphic visualisation. The conceptual model for data quality management is proposed where a data quality storage model, uncertainty models and visualisation methods are three basic components. This model establishes the processes involved when managing data quality, emphasising on the integration of uncertainty modelling and visualisation techniques. The above studies lay the theoretical foundations for the development of a prototype system with the ability to manage data quality. Object-oriented approach, database technology and programming technology have been integrated to design and implement the prototype system within the ESRI ArcGIS software. The object-oriented approach allows the prototype to be developed in a more flexible and easily maintained manner. The prototype allows users to browse and access data quality information at different levels. Moreover, a set of error and uncertainty models are embedded within the system. With the prototype, data quality elements can be extracted from the database and automatically linked with the appropriate error and uncertainty models, as well as with their implications in the form of simple maps. This function results in proposing a set of different uncertainty models for users to choose for assessing how uncertainty inherent in the data can affect their specific application. It will significantly increase the users' confidence in using data for a particular situation. To demonstrate the enhanced capability of the prototype, the system has been tested against the real data. The implementation has shown that the prototype can efficiently assist data users, especially non-expert users, to better understand data quality and utilise it in a more practical way. The methodologies and approaches for managing quality information presented in this thesis should serve as an impetus for supporting further research.
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Johansson, Maria. "Quality management of events". Thesis, Linköpings universitet, Institutionen för teknik och naturvetenskap, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-93583.

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Social media and the web give a target group a never ending flow of information up to a point where there is no possibility to take it all in. Because of this a campaign easily disappears amongst all the information. Therefore it can be advantageous for a company to use events as a marketing channel. An event is an activity that gathers the target group in time and space – a meeting in which an experience is created and a message is communicated. It triggers emotions and can be used by a company in order to create a stronger relationship to a target group, which could generate a stronger brand identity. Since a happening like an event creates stronger feelings than traditional media, such as an advertisement in a newspaper, an event can also create strong negative feelings. These feelings can be connected to the brand. Because of this, it is important to plan the work process of the event carefully and to use quality management methods. This should be done with the brand in consideration, and how it is supposed to be communicated. By the conduction of four qualitative interviews and observations for twelve weeks, an investigation has been done on a communication agency. The aim was to investigate how a communication agency works with quality management when doing events. The aim was also to investigate how they, when working, consider the customer’s brand. This is done in order to see how quality management affect a target group’s impression of a brand. The material has been analysed or compared to theories about quality management, brand communication and emotional marketing. The result shows that there is methods that can be used to quality manage a work process of an event. Overall the focus should be on building in quality in the work process by hiring and consulting the right people and partners and using tried out methods and approaches. When that foundation is built, the quality management of every part of the project should be done continuously throughout the project. By using quality management, the focus can initially be on the aim of the event and on the target group as well as on finding the appropriate project group. It is crucial that the agency initially gets all the information needed about the customer and the brand. That information helps the agency to fulfil the goals and to continue the process, production and implementation with the brand in consideration. If the project initially has goals and aims, a valuable evaluation can be conducted after the event and its results can be used in order to improve the agency’s work. The work with the brand, that is supposed to be communicated, should be considered in the overall theme and goals of the event, as well as in all the small components. In this way the customer gets a well--‐adjusted solution with the goal to communicate the brand in the right way to the right target group. Exactly how different types of quality management methods can affect the target group’s impression of the brand is hard to answer without further investigations. One thing to be sure of is that it does affect the impression. The agency’s initial research and considerations of needs and goals of the company and its target group strongly affects the agency’s work. Therefore it also affects the outcome of the event and how well it suits the customer’s needs. If an agency work with the customer and its needs in mind, it gives better conditions for giving the customer what the customer needs and to reach the right target group with right message.
Sociala  medier  och  webben  ger  oändligt  mycket  information  till  en  målgrupp.  Det  är  därmed  lätt  att  målgruppen  blir  mättad  och  att  en  kampanj  försvinner  i  mediebruset.  Det  kan  därför  vara  fördelaktigt  att  som  företag  använda  event  som  marknadsföringskanal.   Ett  event  är  en  aktivitet  som  samlar  målgruppen  i  tid  och  rum  --‐  ett  möte  i  vilket  en  upplevelse  skapas  och  ett  budskap  kommuniceras.  Det  är  en  emotionsladdad  marknadsföringsmetod  som  gör  att  ett  företag  kan  skapa  en  starkare  relation  till  en  målgrupp,  vilket  i  sin  tur  stärker  varumärkesidentiteten.  Då  en  händelsebaserad  upplevelse  ofta  ger  starkare  känslor  än  traditionella  media,  såsom  en  tryckt  kampanj,  medför  det  också  att  ett  event  kan  skapa  starkare  negativa  känslor  hos  besökaren.  Dessa  känslor  kan  sedan  komma  att  appliceras  på  varumärket.  Det  bör  därför  läggas  stor  vikt  vid  kvalitetssäkring  och  planering  av  arbetet  i  samband  med  ett  event,  med  hänsyn  tagen  till  det  varumärke  som  ska  kommuniceras.  Genom  fyra  kvalitativa  intervjuer  och  observation  under  tolv  veckor  har  en  undersökning  gjorts  på  en  kommunikationsbyrå.  Undersökningen  är  inriktad  på  byråns  arbete  i  samband  med  events,  hur  de  kvalitetssäkrar  sin  arbetsprocess  samt  hur  de  i  sitt  arbete  tar  hänsyn  till  varumärket.  Detta  i  syfte  att  undersöka  hur  kvalitetssäkring  av  arbetet  i  samband  med  ett  event  påverkar  målgruppens  uppfattning  om  varumärket.  De  kvalitativa  uppgifterna  som  genererats  från  undersökningen  har  analyserats  eller  jämförts  med  teorier  om  kvalitetssäkring,  varumärkeskommunikation  och  emotionsladdad  marknadsföring.  Resultatet  visar  att  det  finns  en  rad  metoder  att  använda  för  att  kvalitetssäkra  arbetsprocessen  i  samband  med  ett  event.  Övergripande  handlar  det  om  att  bygga  in  kvalitet  i  arbetsprocessen  genom  rätt  bemanning,  samarbetspartners,  beprövade  teorier  och  tillvägagångssätt.  När  grunden  är  byggd  bör  kvalitetssäkring  av  alla  led  och  aktörer  i  ett  projekt  ske  kontinuerligt  under  projektets  gång.  Genom  kvalitetssäkring  kan  fokus  initialt  ligga  på  syfte  och  målgrupp,  att  sätta  upp  mål  och  delmål,  planera  och  bemanna  projekt  utefter  detta.  Att  en  byrå  initialt  får  tillgång  till  information  om  kund  och  varumärket  som  ska  kommuniceras,  ger  bra  förutsättningar  för  ett  väl  utfört  förarbete.  Ett  väl  utfört  förarbete  och  en  väl  utarbetad  strategigrund  ger  i  sin  tur  bra  förutsättningar  för  fortsatt  kvalitetssäkrat  produktionsarbete  och  genomförande  med  hänsyn  till  varumärket.  Om  mål  sätts  upp  initialt  kan  en  värdefull  utvärdering  göras  när  eventet  är  genomfört,  vilket  kan  generera  lärdomar  inför  kommande  projekt.  Vidare  bör  arbetet  med  varumärket  och  hur  det  ska  kommuniceras  ske  både  genom  eventets  syfte  på  en  övergripande  nivå,  men  även  inarbetat  i  eventets  alla  mindre  delar  med  målet  att  kommunicera  varumärket  på  ett  genomgående  och  önskvärt  sätt,  till  rätt  målgrupp.  Exakt  hur  olika  typer  av  kvalitetssäkringsmetoder  kan  påverka  målgruppens  uppfattning  om  varumärket  är  svårt  att  svara  på  utan  vidare  undersökningar,  men  att  de  påverkar  är  mer  säkert.  Kvalitetssäkring  i  form  av  den  initiala  kartläggningen  av  behov  och  kundens  situation,  målgrupp  och  varumärke  påverkar  starkt  det  arbete  en  byrå  utför  åt  kund  och  hur  välanpassat  detta  blir.  Att  som  byrå  jobba  för  kundens  bästa  med  uppsatta  syften  och  mål  ger  bättre  förutsättningar  för  att  verkligen  ge  kunden  det  kunden  behöver,  nå  rätt  målgrupp  och  nå  dem  med  rätt  budskap.
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Hodder, Carl Alexander. "Quality management system development". Thesis, University of Canterbury. Engineering Management, 2013. http://hdl.handle.net/10092/7443.

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With Chiptech’s current growth rate and size it has become necessary to develop a Quality Management System to enable repeatability, meet customer demands, and protect Chiptech from staff turnover. ISO 9001 was identified as a base for development, with the imperative that the system identified and developed must deliver value for Chiptech. Several frameworks were investigated, along with journal articles and discussions with industry members in order to determine the aspects that would deliver value, and determine the key success factors. Two factors were identified as critical: employee involvement, and the utilisation of metrics – both of which were leveraged for the project results and recommendations. The systems developed have already proved they offer benefits, however, in order to maintain performance Chiptech must a) keep evaluating the measured results, b) ensure that quality forms an integral part of the organisational culture and, c) continue the systematic approach of continual improvement.
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Courtis, Benjamin John. "Water quality chlorine management". Thesis, University of Birmingham, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.289743.

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Van, Amsterdam Errol Ernest. ""Quality" in urban management". Master's thesis, University of Cape Town, 1999. http://hdl.handle.net/11427/19567.

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This Paper brings two important and related issues of current and topical interest together, and argues that this provides an important element that is currently lacking in the urban management framework. It does this through the application of what until relatively recent times in even the advanced industrial economies, was seen as a tool of efficiency enhancement in the production of goods. Quality Assurance and Management concepts are now firmly entrenched in the corporate approach to the more efficient production of both goods and services. Herein lies the justification for the line pursued in the pages which follow. The city role, as described, includes to a significant degree, the provision of space for accommodating economic activities. But through the city's role in administering, in promoting and controlling change, and in providing and distributing services which the community has determined to exercise control over itself, City Management impacts directly on the efficiency of all activities taking place within city limits.
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Negrón, Naldos Luis Alfredo. "Relationship between quality management practices, performance and maturity quality management, a contingency approach". Doctoral thesis, Pontificia Universidad Católica del Perú, 2020. http://hdl.handle.net/20.500.12404/16755.

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Quality management is a key element in organizations to improve operational performance, product quality and organizational performance, but despite extensive research, it is still necessary to determine which quality management practices are most important or can generate the greatest benefits in organizations. Likewise, evidence has been found which concludes that not all implementations of quality management systems generate positive effects, so it is necessary to introduce contingent variables in the studies that allow understanding the different situations and thus define which variables are more relevant according to the contingency studied. Sfreddo, Vieira, Vidor, and Santos (2018) and Sousa and Voss (2002) propose to include the variable of quality maturity level as a contingency variable in order to determine which quality management practices are more relevant according to their maturity level. In this study, a multidimensional study of quality management practices and their relationship to the operational performance of organizations was carried out, taking the quality management maturity level as a contingent variable. The result of the evaluation of the level of maturity as a contingency variable has demonstrated that the effects of benefits in the operative performance are presented in the levels of high maturity, in changes in the levels below these do not present a significant relation. It was also demonstrated in the study the importance of working in the QM practices infrastructure to allow the development of QM core practices since these are the ones that finally impact on the operational performance.
La gestión de la calidad es un elemento clave en las organizaciones que permite mejorar el rendimiento operativo, la calidad de los productos y el rendimiento de la organización, pero a pesar de que se han realizado amplias investigaciones, todavía es necesario determinar qué prácticas de gestión de la calidad son más importantes o pueden generar mayores beneficios en las organizaciones. Asimismo, se han encontrado evidencias que concluyen que no todas las implementaciones de sistemas de gestión de calidad generan efectos positivos, por lo que es necesario introducir en los estudios variables contingentes que permitan comprender las diferentes situaciones y de esta manera definir qué variables son más relevantes según la contingencia estudiada. Sfreddo, Vieira, Vidor y Santos (2018) y Sousa y Voss (2002) proponen incluir la variable del nivel de madurez de la calidad como variable contingente para determinar qué prácticas de gestión de la calidad son más relevantes según su nivel de madurez. En el presente estudio se ha realizado un estudio multidimensional de las prácticas de la gestión de la calidad y su relación con el performance operativo de las organizaciones tomando el nivel de madurez del gestión de la calidad como variable contigente. El resultado de la evaluación del nivel de madurez como variable de contingencia ha demostrado que los efectos de los beneficios en el desempeño operativo se presentan en los niveles de alta madurez, en cambio los cambios en los niveles inferiores a éstos no presentan una relación significativa. También se demostró en el estudio la importancia de trabajar en la infraestructura de prácticas de gestión de la calidad para permitir el desarrollo de prácticas básicas de gestión de la calidad, ya que son éstas las que finalmente repercuten en el rendimiento operativo.
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Mais fontes

Livros sobre o assunto "Quality management"

1

H, Besterfield Dale, ed. Total quality management. Englewood Cliffs, N.J: Prentice Hall, 1995.

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2

Total quality management. 4a ed. New Delhi: Pearson, 2015.

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3

Evans, James R. The management and control of quality. St. Paul, MN: West Pub. Co., 1989.

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4

R, Evans James. The management and control of quality. 4a ed. Cincinnati, Ohio: South-Western College Pub., 1999.

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5

M, Lindsay William, ed. The management and control of quality. 5a ed. Australia: South-Western, 2002.

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R, Evans James. The management and control of quality. 4a ed. St. Paul, MN: South-Western College, 1999.

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7

M, Lindsay William, ed. The management and control of quality. 2a ed. Minneapolis: West Pub. Co., 1993.

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8

M, Lindsay William, ed. The management and control of quality. 8a ed. Mason, Ohio: South-Western Cengage Learning, 2011.

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9

M, Lindsay William, ed. The management and control of quality. 3a ed. Minneapolis/St. Paul: West Pub. Co., 1996.

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10

Basovskiy, Leonid, e Viktor Protasyev. Quality management. ru: INFRA-M Academic Publishing LLC., 2016. http://dx.doi.org/10.12737/18003.

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The book represents a modern professional course of quality management. Contains a statement of teoretiko-methodological fundamentals of science about quality management. Covers all complex of problems, methods and instruments of quality management of goods, services and works, processes and control systems. Conforms to requirements of the Federal state educational standard of the higher education of the last generation for the Management direction 38.03.02 and the requirements which have developed at the universities conducting in world educational space. For students, graduate students, teachers of the economic, administrative and engineering directions of higher education institutions, students of business schools and practical workers.
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Capítulos de livros sobre o assunto "Quality management"

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Beckford, John. "Quality". In Quality Management, 20–30. 5a ed. London: Routledge, 2022. http://dx.doi.org/10.4324/9781003018261-3.

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Pantanowitz, Liron, Luke T. Wiehagen e R. Marshall Austin. "Quality Management". In Practical Informatics for Cytopathology, 77–93. New York, NY: Springer New York, 2013. http://dx.doi.org/10.1007/978-1-4614-9581-9_9.

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Martens, Helmut. "Quality Management". In The Sustainable Laboratory Handbook, 523–34. Weinheim, Germany: Wiley-VCH Verlag GmbH & Co. KGaA, 2015. http://dx.doi.org/10.1002/9783527337095.ch37.

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Bruce, George. "Quality Management". In Shipbuilding Management, 163–72. Singapore: Springer Singapore, 2020. http://dx.doi.org/10.1007/978-981-15-8975-1_15.

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Whitaker, Sean. "Quality Management". In Pass the PMP® Exam, 241–77. Berkeley, CA: Apress, 2016. http://dx.doi.org/10.1007/978-1-4842-2074-0_6.

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Amelung, Volker Eric. "Quality Management". In Springer Texts in Business and Economics, 149–93. Berlin, Heidelberg: Springer Berlin Heidelberg, 2019. http://dx.doi.org/10.1007/978-3-662-59568-8_11.

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Senior, Dorothy, e Nicholas Dege. "Quality Management". In Technology of Bottled Water, 267–84. Oxford, UK: Wiley-Blackwell, 2011. http://dx.doi.org/10.1002/9781444393330.ch9.

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Dawson, Patrick. "Quality Management". In The Experience of Managing, 215–25. London: Palgrave Macmillan UK, 1999. http://dx.doi.org/10.1007/978-1-349-27328-7_24.

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Centeno, Barbara, Paul Cross, Marilin Rosa e Rosario Granados. "Quality Management". In The International System for Serous Fluid Cytopathology, 267–77. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-53908-5_11.

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Thompson, Graham. "Quality management". In Design process improvement, 344–65. London: Springer London, 2005. http://dx.doi.org/10.1007/978-1-84628-061-0_15.

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Trabalhos de conferências sobre o assunto "Quality management"

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POPESCU, Delia-Mioara, e Nicoleta Mihaela DUTA. "Quality Leaders and Quality Management". In International Conference Global interferences of knowledge society, November 16-17th, 2018, Targoviste, Romania. LUMEN Publishing house, 2019. http://dx.doi.org/10.18662/lumproc.138.

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Idigova, Lalita Musaevna. "Quality Management Digitalization". In The International Conference «Social and Cultural Transformations in the Context of Modern Globalism». European Publisher, 2022. http://dx.doi.org/10.15405/epsbs.2022.11.41.

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Vakelishvili, N. Z. "Communication Management Quality". In IV International Conference on development of education and psychological science in Eurasia. Viena: East West Association GmbH, 2016. http://dx.doi.org/10.20534/iv-e-conf-ped-psych-4-54-55.

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Viriansky, Zalman Ya, e Sergey O. Shaposhnikov. "Quality Assurance of Quality Management Systems". In 2019 International Conference "Quality Management, Transport and Information Security, Information Technologies" (IT&QM&IS). IEEE, 2019. http://dx.doi.org/10.1109/itqmis.2019.8928299.

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Carley, Judith A., Gregory Kubala, Tommy Hudson, Mike Gibbons e V. Mark Lawson. "Total Quality Environmental Management: Integrating Environmental and Quality Management Systems". In SPE Health, Safety and Environment in Oil and Gas Exploration and Production Conference. Society of Petroleum Engineers, 1996. http://dx.doi.org/10.2118/35855-ms.

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Knox, H. "Quality". In IEE Colloquium Stepping into Management. IEE, 1999. http://dx.doi.org/10.1049/ic:19990047.

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Movsesyan, Violetta Elbrusovna. "MANAGEMENT QUALITY MANAGEMENT: BASIC DEVELOPMENT TRENDS". In Russian science: actual researches and developments. Samara State University of Economics, 2020. http://dx.doi.org/10.46554/russian.science-2020.03-1-234/238.

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This article discusses the concept of labor as a quality indicator. The relationship between the quality of the workforce and education is determined. Highlighted the key hard- and soft-skills necessary for a modern employee. The process of manpower.
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BAUER, LAWRENCE. "Total quality management planning". In 1st National Total Quality Management Symposium. Reston, Virigina: American Institute of Aeronautics and Astronautics, 1989. http://dx.doi.org/10.2514/6.1989-3235.

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"Total quality management (TQM)". In 1st National Total Quality Management Symposium. Reston, Virigina: American Institute of Aeronautics and Astronautics, 1989. http://dx.doi.org/10.2514/6.1989-3661.

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Francisco, Maritza M. C., Solange N. Alves-Souza, Edit G. L. Campos e Luiz S. De Souza. "Total Data Quality Management and Total Information Quality Management Applied to Costumer Relationship Management". In the 9th International Conference. New York, New York, USA: ACM Press, 2017. http://dx.doi.org/10.1145/3149572.3149575.

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Relatórios de organizações sobre o assunto "Quality management"

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DEPARTMENT OF THE ARMY WASHINGTON DC. Management: Total Army Quality Management. Fort Belvoir, VA: Defense Technical Information Center, março de 2002. http://dx.doi.org/10.21236/ada401788.

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Elhlaby, Hesham M. Total Quality Management. Fort Belvoir, VA: Defense Technical Information Center, abril de 2000. http://dx.doi.org/10.21236/ada388214.

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Beckwith, Paul D. Total Quality Management: A Management Philosophy for Providing High Quality Construction. Fort Belvoir, VA: Defense Technical Information Center, janeiro de 1992. http://dx.doi.org/10.21236/ada252743.

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Damon, Gerry A. Total Quality Management (TQM). Fort Belvoir, VA: Defense Technical Information Center, setembro de 1989. http://dx.doi.org/10.21236/ada444502.

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CORPS OF ENGINEERS WASHINGTON DC. Contracts: Construction Quality Management. Fort Belvoir, VA: Defense Technical Information Center, setembro de 1995. http://dx.doi.org/10.21236/ada404078.

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Tung, Kam. Waste management Quality Assurance Implementing Management Plan (QAIMP). Office of Scientific and Technical Information (OSTI), junho de 1992. http://dx.doi.org/10.2172/6928670.

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Lockrem, L. L. Quality assurance and data management. Office of Scientific and Technical Information (OSTI), janeiro de 1998. http://dx.doi.org/10.2172/362612.

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CORPS OF ENGINEERS WASHINGTON DC. Engineering and Design: Quality Management. Fort Belvoir, VA: Defense Technical Information Center, junho de 1993. http://dx.doi.org/10.21236/ada404418.

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Thornton, P. T., e K. Spence. Total quality management program planning. Office of Scientific and Technical Information (OSTI), maio de 1994. http://dx.doi.org/10.2172/10174467.

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DEFENSE LOGISTICS AGENCY ALEXANDRIA VA. Total Quality Management Implementation Strategy: Directorate of Quality Assurance. Fort Belvoir, VA: Defense Technical Information Center, maio de 1989. http://dx.doi.org/10.21236/ada212863.

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