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1
Chen, Wen-ning Josephine, e 陳尹玲. "Public sector reform in education: in what way is it reform". Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1994. http://hub.hku.hk/bib/B31964412.
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Chen, Wen-ning Josephine. "Public sector reform in education : in what way is it reform /". [Hong Kong] : University of Hong Kong, 1994. http://sunzi.lib.hku.hk/hkuto/record.jsp?B13762199.
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Smeaton, Elizabeth, e n/a. "Public sector reforms and gendered organisation". University of Canberra. Communication, Media & Tourism, 1995. http://erl.canberra.edu.au./public/adt-AUC20061109.082301.
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This study approaches the study of organisational communication in
the Australian public sector by focussing on the gendered nature of the
organisation, and presenting results from the grass roots or 'native'
level (Gregory, 1983).
The theoretical framework of this study draws on a diverse range of
philosophical viewpoints, ranging from organisational communication
and culture approaches, sociological perspectives, public sector
research, and uniquely Australian conceptualisations of gender within
the public sphere. This study introduces a new way of conceiving
feminist bureaucrats (femocrats), in terms of their relationships with
'natives' within public sector organisations.
Difficulties in identifying a distinctly Australian organisational
communication arena result from both the paucity of organisational
communication, grass roots, and public sector research, and because of
the problematic task of assimilating 'bits' of divergent theories, with
often incompatible views to inform one comprehensive theoretical
framework.
The results of focus group and individual interviews suggest that a
'managerial' culture exists both within and externally to public sector
organisations. This managerialism originates from within patriarchal
and masculine organisational structures, and from a shift of workplace
practices where a public service model has been replaced by a more
private sector, bottom line, results orientation.
While the 'natives' in this study are not representative of all public
sector employees, their discourse provides a glimpse into the concerns
of grass roots members of organisations, a view that is significant in its
absence from organisational communication research, particularly in
the Australian context.
4
Blanes, Ramona. "Smart policy for public value : strategic management in public sector reform". Thesis, University of Glasgow, 2017. http://theses.gla.ac.uk/8311/.
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This thesis explored the public value (PV) concept as strategic management to (re)introduce the concept of social responsibility and ethics within the public sector. Public sector governance relied on the assumption that the specific attributes of the various public sector governance approaches influenced public managers’ actions and decisions. The attributes of the management approach became more aligned with the PV concept as it moved along a public sector reform (PSR) continuum. To compare and contrast the PV concept in the various cultures and institutional settings through the lens of Intelligent Transportation Systems (ITS)-related policies and programmes, three countries at the different stages of PSR were chosen. The results showed there were varying degrees of PSR acceptance and compliance at the various government levels. Thus, more than one dominant PSR model existed simultaneously in a country. The extent to which the changes were accepted and complied with depended on several dynamics. Additionally, the results discovered that the PV concept influenced public managers’ practices despite the governance traditions. This discovery validated the fact that a country did not have to be at the most sophisticated PSR stage to strategise using the PV concept. Finally, the results supported the view that ITS enabled easy and continuous data collection for the public managers. This ease of data collection advanced the process of knowledge exchange to co-create/co-produce or share PV with the public. The knowledge collaboration and sharing could lead to innovation, sustainability and the perception of value by the public.
5
Ng, Kam-cheung Ken, e 伍錦祥. "Public sector reform: initiatives and goals :the case of education reform in Hong Kong". Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2000. http://hub.hku.hk/bib/B31966305.
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Ng, Kam-cheung Ken. "Public sector reform : initiatives and goals : the case of education reform in Hong Kong /". Hong Kong : University of Hong Kong, 2000. http://sunzi.lib.hku.hk/hkuto/record.jsp?B22054315.
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Masud, Mehedi. "An exploration of public sector leadership in the context of Bangladeshi public sector reforms : the dilemmas of public sector leadership". Thesis, University of Hull, 2013. http://hydra.hull.ac.uk/resources/hull:10489.
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The purpose of the research is to explore the significance and role of the Bangladeshi public sector leadership (PSL) in the context of public sector reforms (PSR). I examine how the adoption of the reforms depends on the interaction between the PSL of the home government and the donor agencies, resulting in reform challenges on the part of the home government. To do this, the research explores how bureaucratic behaviour responds to and matches donor agenda vis-à-vis their dual role of protecting the traditional socio-economic system, cultural and political norms, values and developing the institutional basis when dealing with reforms. Thus, the research emphasises the need for exploring the elite actors’ beliefs about their governmental traditions as they shape PSR. Taking an interpretive approach, this thesis presents empirical insights in three important areas of public sector management, namely, perceptions and lived experiences of PSL; bureaucratic response to PSR; and traditions in governance and governance intervention by donors. Its contribution is to illuminate the key aspects of PSL roles/practice within the Bangladeshi PSR. Findings offer an understanding of how public sector leaders construe and respond to reform initiatives. Analysis of the PSL role shows that reform is fundamentally a political and contested process. The current study presents an empirical analysis of the elite actors’ webs of belief about the PSR in the context of normative roots of the Bangladeshi governance traditions and culture vis-à-vis the motives of the aid regimes. Part of the originality of this research is its attempt to conceptualise governance traditions as adaptable sets of beliefs that stresses the role of agency in PSR in the Bangladeshi context. I also claim my research to be worthwhile as I situate the Bangladeshi governance traditions within a context that goes beyond the typology of traditions advanced by Painter and Peters (2010). Moreover, this research argues for the performative accounts of the governance traditions. The key argument in this thesis is that public sector leaders’ response towards the public sector reforms is shaped by the wider web of beliefs embedded in a historically inherited tradition and that dilemmas arise when the public sector leaders face new situations uncommon and unfamiliar to them in terms of atypical reform agenda prescribed by international donors. Dilemmas also arise because of the incongruity between the traditional socio-economic, cultural values and donor-prescribed reform initiatives. This study suggests that dilemmas and conflicts – two important constructs illuminating cultures and traditions in public sector management – have an explanatory link to the bureaucratic response towards reforms. Thus, change is the outcome of the dilemma, if not the solution (Bevir & Rhodes, 2010). Looking from an interpretive lens, I contend that the Bangladeshi governance tradition is postcolonial, combining multiple features directly traceable to colonial institutions and ancient Samaj (village life/society) with post-independence adaptations and innovations based on administrative reform prescriptions by donor agencies, the latter essentially appearing as new ‘layers’ on the original bedrock. Therefore, it can be called a hybrid tradition.
8
Ho, Chi-chung. "Does privatization works as a means for public sector reform?" Click to view the E-thesis via HKUTO, 2004. http://sunzi.lib.hku.hk/hkuto/record/B31967504.
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Ho, Chi-chung, e 何智聰. "Does privatization works as a means for public sector reform?" Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2004. http://hub.hku.hk/bib/B31967504.
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Jansen, Lucien. "Public sector reform within the South African perishable export industry". Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/1693.
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Thesis (MPA (School of Public Management and Planning))--University of Stellenbosch, 2009.ENGLISH ABSTRACT: Public sector reform has been around since the 1980s and was a result of criticism against traditional public administration for being too slow and inefficient to address public needs. Although Public sector reform is common in developed countries, evidence of public sector reform has rarely been seen in developing countries. The purpose of this investigation is to determine whether there is any evidence of public sector reform in a developing country such as South Africa. The author divides public sector reform into three categories, namely: new governance, regulatory governance and new public management (NPM). Based on the theoretical information analysed, a list of qualifying criteria for public sector reform is compiled. The author then focuses on the Perishable Products Export Control Board (PPECB), a statutory organisation acting as a service provider for the perishable products export industry and a regulator on behalf of the South African government. The author analyses the model on which South African perishable exports are based and studies the organisation‟s history, strategies, operational structure and its relationship with government. The information gathered is then compared to the list of qualifying criteria compiled for public sector reform. It was found that the model, and specifically service delivery strategies by the PPECB, provides conclusive evidence of new governance, regulatory governance and NPM. It was also found the model is a hybrid between traditional public administration and public sector reform, as it contains characteristics of both. The study takes the form of a literature review. Research was conducted through studying various literatures pertaining to new governance, regulatory governance and new public management. In addition, the author gathered relevant information from within the PPECB, the South African Department of Agriculture, Forestry and Fisheries (DAFF) and the export industry. Further information was also collected by means of unstructured interviews with senior individuals employed by the PPECB.
AFRIKAANSE OPSOMMING: Openbare hervorming bestaan sedert die jare tagtig en het basies ontstaan as gevolg van kritiek omdat tradisionele openbare administrasie te traag en onbevoeg was om openbare behoeftes aan te spreek. Hoewel openbare hervorming in ontwikkelde lande stewig gevestig is, is daar ook bewys daarvan in ontwikkelende lande. Die doel van hierdie ondersoek was om vas te stel of daar enige bewys van openbare hervorming in ‟n ontwikkelende land soos Suid-Afrika bestaan. Die outeur het openbare hervorming in drie kategorieë verdeel, te wete nuwe regeringsbestuur, regulatoriese regeringsbestuur en nuwe openbare bestuur. Op grond van ‟n analise van die teoretiese inligting, is ‟n lys van kwalifiserende kriteria – gerig op openbare hervorming – saamgestel. Die outeur het vervolgens op die Bederfbare Produkte Uitvoerbeheerraad (PPECB) gefokus – dit is ‟n statutêre liggaam wat as diensverskaffer vir die bederfbare produkte uitvoernywerheid en as ‟n reguleerder namens die Suid-Afrikaanse regering optree. Die outeur het ‟n analise gedoen van die model waarop Suid-Afrikaanse bederfbare uitvoere gebaseer is en voorts die organisasie se geskiedenis, strategie, operasionele struktuur en sy verhouding met die regering bestudeer. Die inligting wat ingewin is, is vervolgens met die lys van kwalifiserende kriteria – gerig op openbare hervorming – vergelyk. Daar is bevind dat die model – en spesifiek diensleweringstrategie by die PPECB – voldoende bewys lewer van nuwe regeringsbestuur, regulatoriese regeringsbestuur en nuwe openbare bestuur. Daar is ook bevind dat die model ‟n hibridisering is tussen tradisionele openbare administrasie en openbare hervorming aangesien dit karaktereienskappe van albei bevat. Die studie is in die vorm van ‟n literêre oorsig gedoen. Navorsing is uitgevoer deur die bestudering van verskeie geskrifte oor nuwe regeringsbestuur, regulatoriese regeringsbestuur en nuwe openbare bestuur. Daarbenewens het die outeur relevante inligting binne die PPECB, die Suid-Afrikaanse Departement van Landbou, Bosbou en Visserye en die uitvoernywerheid, ingesamel. Nog inligting is ook bekom deur ongestruktureerde onderhoude met senior werknemers van die PPECB te voer.
11
Reeves, Eoin. "Public sector reform and privatisation in Ireland : an economic analysis". Thesis, University of Sussex, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.285126.
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McMillan, Janice M. A. "Improving public sector management training in Scotland". Thesis, Robert Gordon University, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.308695.
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English, Linda M. "Public private partnerships : modernisation in the Australian public sector". University of Sydney, 2008. http://hdl.handle.net/2123/4985.
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Doctor of PhilosophyPublic private partnerships [PPPs] are a product of policies and processes to modernise the delivery of infrastructure-based services. An examination of the modernisation literature establishes the broad analytical frame within which this thesis investigates PPPs. The macro-level overview of the recent transformation of the Australian public sector confirms that the dominant principles underlying modernisation are grounded in new institutional economics [NIE] that are implemented through private-sector derived accounting and management implementation technologies. It highlights the contextual complexities stemming from Australia’s federal system of government, explaining the decision to focus on investigating PPP experiences in Victoria. At the conceptual level, PPPs rely on risk management and modernisation of service delivery to achieve value for money [VFM] for governments. In Victoria, 2000 signals a change in the modernisation role of PPPs. Thereafter, risk inherent in PPPs was reduced by excluding the contractor from the delivery of core social services. Also, the state began to develop a number of PPP policies to guide, aid, control and rationalise decision making in the pre-contracting stage, and to clarify objectives. Analysis of PPP contracts and the failure of one pre-2000 PPP hospital project are illustrative of the controversies identified in the literature about ‘hidden’ aims, the role of technologies designed provide ‘objective’ evidence of VFM inherent in PPPs at the time of contracting, and the ‘fallacy’ of risk transfer to private contractors. An examination of prison contracts indicates the changing nature of the management and control of PPPs in the execution stage. Analysis of pre-2000 prison contracts reveals that these projects were intended to drive significant financial and nonfinancial modernisation reforms throughout the correctional services system. Despite problems with contractual specification of performance and payment mechanisms, and the failure of one of the three pre-2000 prisons, recent evidence suggests, contrary to conclusions in the previous literature, that sector-wide modernisation objectives are being achieved in PPP prisons. PPPs have been criticised on the grounds that they enable governments to avoid accountability for service provision. A survey of the extent, focus and characteristics of the performance audit of PPPs confirms that little PPP auditing has been undertaken in Australia per se, and also that much of the performance auditing has focused on examining adherence to mandated procedures in the pre-contracting stage. However, this thesis demonstrates that the Victorian government has undertaken significant evaluation of the operation of its pre-2000 PPP prisons, and that its thinking and policy development reflect lessons learnt. The evidence presented in this thesis challenges findings in the previous literature that modernisation has delivered less than promised. This thesis confirms the potency of longitudinal research to investigate outcomes of what is essentially an iterative process of reform and that ‘successful’ implementation of modernisation change is sensitive to the context to be reformed. In finding that the presence of goodwill trust is critical to the implementation of recent modernisation reform in the correctional services sector (including in the PPP prisons), this thesis also confirms recent critiques of the power of NIE theories to explain contracting practices in the PPP setting.
14
Cork, Julie. "The Queensland public sector : assessing the Goss government reforms /". [St. Lucia, Qld.], 2005. http://www.library.uq.edu.au/pdfserve.php?image=thesisabs/absthe19501.pdf.
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Iqbal, Faisal. "An analysis of administrative reforms in Pakistan's public sector". Thesis, University of Bedfordshire, 2014. http://hdl.handle.net/10547/550403.
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Context: Despite a long history of reforms, Pakistan‘s public sector (PS) is still considered cumbersome, corrupt, and inefficient by its citizens, government and international development community. Recent reforms were operationalised in 2001 under a new economic policy called the Poverty Reduction Programme (PRP) designed to facilitate the New Public Management (NPM) influenced transformation. The overarching objectives of these reforms were to strengthen the market and public sector simultaneously and so that they complemented each other. The PS reform actions taken under this strategy were mainly based on the World Bank‘s (WB) experience of developing countries which identified the state‘s weak institutional capacity as bottleneck to this transformation. Therefore, with the view to removing these impediments, actions to train the public servants, improve their salaries, and enhanced the use of information technology (IT) were included. However, many recent reports and indicators confirm the situation in Pakistan has remained unchanged. Various generic explanations of these compromised results have been provided; however, the concrete reasons in a Pakistani setting are still unknown. Research Questions: This study aims to investigate the reasons why Pakistan‘s PS organisations appear to be resistant to reform and why the repeated attempts at reform appear to have had so little impact. It addresses the following questions: What effects, if any, have NPM-inspired reform attempts had on the way that public sector organisations function? What have been the intended and unintended consequences of reform attempts? Research approach: This case study aims to bridge this gap through analysing the effects of administrative reforms in the federal tax agency where these actions have been revived as a part of the comprehensive reform programme. This study is qualitative and adopts a social constructionist approach. This case study is ethnographically oriented and works within pragmatist criteria of truth and validity; the case study organisation has been conceptualised as negotiated order (Strauss, 1978); and the initiatives of training, salaries and information technology are understood as managerial attempts to reshape organisational structures, processes, and the employment relationship with employees in line with the requirements of NPM. This research mainly depends on the interpretation and analysis of data gathered through 22 semi-structured interviews, participant observation and documentary sources of information including public and classified reports from donors and government repositories as well as published scholarly articles. The data were analysed in two stages: 1. abstract analysis took place during data collection, arranging, cleaning, and extraction of themes and patterns; and 2. firm analysis happened through an iterative process of comparing these themes, patterns, and field notes to make the sense of data. Findings: The findings suggest that the desired results of efficiency, transparency, fairness, and controlling corruption could not be achieved due to the takeover of prevalent contextual corrupt practices of nepotism, favouritism and recommendation at the time of its implementation. Moreover, this content-focused approach has also ignored the context and processes that led to compromised results. I have supported these findings through the identification of these contextual problems at the organisational and national levels. Contribution: This research contributed to a greater understanding of the initiation and implementation processes of the NPM-inspired PSR in Pakistan through the identification of factors limiting its results at organisational and national levels. In turn, it helped to highlight the problems behind reformer‘s taken for granted assumptions of quick-fixing the institutions through rapid dosage of reform. The results will also be valuable to reformers as they will not only help reformers to understand the reasons affecting its intended results but also help them to include these in the list of safeguard.
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Moremong, Leruo. "Evaluating public sector reforms in Botswana : performance management, privatization and anti-corruption reforms". Master's thesis, University of Cape Town, 2012. http://hdl.handle.net/11427/11955.
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Includes abstract.Includes bibliographical references.
This study sought to examine Botswana’s most recent attempts at public sector reform, which, to a greater extent than its previous endeavours have reflected global trends. Specifically, it sought to evaluate the impact of performance management, privatization and anti-corruption reforms on the country’s public sector. The dissertation has primarily consisted of desktop documentary review of relevant literature and provides an extensive assessment of public sector reforms trends in developed and developing countries, as the background against which examination of the three reform initiatives undertaken by Botswana is made.
17
Perez, Chavolla Lilia Judith. "THE PUBLIC'S INTEREST IN TELECOM REFORM: POST-REFORM PERFORMANCE OF THE MEXICAN TELECOM SECTOR". Columbus, Ohio : Ohio State University, 2002. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1039206411.
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Thesis (Ph. D.)--Ohio State University, 2002.Title from first page of PDF file. Document formatted into pages; contains xxi, 477 p.; also includes graphics (some col.). Includes abstract and vita. Co-advisors: Susan Kline and Rohan Samarajiva, School of Journalism and Communication. 590 Also on microfiche. 6 sheets. Includes bibliographical references (p. 451-477).
18
Mamuya, Ian. "Structural adjustment and reform of the public sector control system in Tanzania /". Hamburg : Inst. für Afrika-Kunde, 1993. http://www.gbv.de/dms/spk/sbb/recht/toc/277404932.pdf.
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Haji, Said Thuraya F. "Implementing performance management in Brunei : a case study of public sector reform". Thesis, University of Surrey, 2016. http://epubs.surrey.ac.uk/809702/.
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This study examines the implementation of performance management (PM) in the Brunei public sector within the context of debates about new public management, bureaucracy and post-bureaucracy. Although Brunei opted for such reform to modernise and improve its public-sector performance, in the literature there appear to be differences between the rhetoric and realities of adopting PM and this brings into question the extent to which the sector is moving towards post-bureaucracy. This study draws on institutional theory as its theoretical lens. In order to address questions intended to explain the ways in which PM has been used as part of Brunei public sector reform, a qualitative approach was adopted. Five government ministries and departments where PM tools, such as strategic plans, balanced scorecards and performance indicators, had been implemented since the government introduced the National Strategic Alignment Programme in 2003 were selected as case organisations. Eighty interviews and informal observations were conducted and then analysed using a thematic approach to provide insights into how the implementation of PM was experienced and perceived by participants involved in the process. Through cross-case analysis, this study evaluated the responses to PM that are specific to the Brunei context, showing the influence of institutional factors such as national culture or existing institutions. As an outcome of the empirical analysis, a theoretical framework emerged which explains the difference between the rhetoric and reality of the post-bureaucratic context of reform and illuminates the intertwining of change and stability. In particular, concepts of institutional entrepreneurship/work, path dependency and translation from institutional theory that take into account the role of human agency in change processes, or the paradox of embedded agency, were drawn on in the development of the framework. This study thus makes a contribution to institutional theory. The findings show that, despite there being strategic acquiescence to PM in the case organisations, they were not deeply affected by the practice which led to PM appearing rhetorical, mainly in order to gain legitimacy. Instead, the findings show evidence of decoupling of PM from existing institutions and practices and also a translation of the PM practice which led to strategic resistance to PM and institutional maintenance of bureaucracy. PM in the Brunei public sector was mainly influenced by path-dependency factors and this in turn influenced the translation of PM by embedded actors resulting in PM being shaped according to existing cultural norms. For instance, there was a persistence of bureaucratic culture that caused interviewees to frame PM in terms of compliance to hierarchical authority rather than as a means of improving performance, in contrast to the ideas of post-bureaucracy. This shows that the influence of existing practice was stronger than the influence of the principles of PM. Therefore, this study provides insights into the roles of change and stability in the PM implementation process leading to institutional maintenance in Brunei, as well as insights into the existence of the contradictions between the rhetoric and realities of post-bureaucratic reform.
20
Ferreira, Lopes de Moura e. Sá Patrícia Helena. "Organisational excellence in the public sector, with special reference to the Portuguese local government". Thesis, Sheffield Hallam University, 2002. http://shura.shu.ac.uk/3822/.
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The primary aim of this thesis is to analyse the key drivers of Organisational Excellence in the Public Sector and integrate them in a comprehensive, reliable and valid performance measurement system. Within the movements for Public Sector reform and modernisation, Total Quality Management (TQM) has increasingly been regarded as a way to improve efficiency and effectiveness in the use of the resources available, deliver better public services, and bring Public Administration closer to its customers and citizens. However, too often the initiatives carried out are not integrated, nor they are part of a systematic and coherent strategy to guide public organisations towards Organisational Excellence (OE). The literature suggests that adopting TQM can lead to superior performance, in spite of the difficulties of statistically demonstrating such link. There is also a prevalent view that TQM principles and core concepts are universally valid, but need to be adapted to each context in particular. In this sense, they are applicable to the Public Sector, although the existence of multiple stakeholders, the need to balance individual customer needs with wider collective purposes and the strong bureaucratic inheritance make their implementation particularly challenging. The exploratory survey conducted in the Portuguese municipalities - which constitute the focus of our study - revealed that TQM is raising considerable interest and diagnosed the main barriers and motivations for TQM implementation. Moreover, it gave support to the Critical Success Factors (CSFs) identified in the literature. Several organisational excellence models were reviewed. It is argued that Kanji's Business Excellence Model (KBEM) adequately covers the CSFs identified and, additionally, provides a sound methodology - based on the Structural Equation Modelling (SEM) approach and the Partial Least Squares (PLS) technique - to estimate the relationships between them and determine their impact on an aggregated measure of OE. To measure OE from the internal stakeholders' perspective, a few adjustments were made on KBEM and new scales developed to assess the Local Government's performance in each CSF. The model was empirically tested and validated using data collected from 85 Portuguese municipalities and the internal OE index calculated. Given the critical role of Leadership (the prime of KBEM), this construct was analysed in detail. The key leadership requirements in an organisation committed to TQM and OE were identified. A model was then developed and used to measure, according to leaders' and staff members' views, Leadership Excellence in the Portuguese municipalities. With the purpose of evaluating OE from the external stakeholders' perspective, a Business Scorecard (KBS) was created. Feedback from citizens - the key external stakeholders of a municipality - was collected in each dimension of the scorecard. Using similar procedures, the model was validated and the scores for each latent variable computed. The OE index thus calculated drew attention to possible gaps between internal and external perceptions and called attention to the need of measuring OE from different angles. The system of performance measurement proposed is grounded in the CSFs identified and assesses performance from a multiple perspective by integrating feedback from the various stakeholders of an organisation. Therefore, it provides a more realistic assessment of performance and is expected to support the Local Government in its quest for Organisational Excellence.
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Salman, Yaamina. "Public management reforms in developing countries : the case of health sector reforms in Punjab, Pakistan". Thesis, University of Edinburgh, 2015. http://hdl.handle.net/1842/17933.
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In developing countries healthcare reforms are increasingly advocated and implemented in association with global developmental agendas. This thesis analyses the process of health sector reforms in Punjab by looking at the reform drivers, strategies and implementation and examines the elite motivation to reform. Responding to the empirical gap, one underlying objective is to map health sector reforms in Punjab at the primary and secondary level health facilities with respect to drivers, content, design and implementation. Bureaucrats and administrative elite hold a central role in the design and implementation of public management reforms, but in the context of developing countries with political instability and chronic budget deficits; it evaluates how the bureaucratic elites adopt, design and implement reforms. An abductive research approach is used, to investigate Punjab as a case study of health sector reforms at the primary and secondary level health facilities. The organisational context of the study enables the investigation of seven health reform programmes in Punjab, managed and implemented at the provincial and district level. The central argument of the thesis is that the process of reforms in developing countries is a political one. Administrative elites, central to the design and implementation of reforms tend to focus more on the reform trajectory and “what” to implement, and underemphasise implementation. Using data from an in-depth case study of Punjab with two embedded subunits of Lahore and Kasur selected on the basis of urban and rural demographics, this research triangulates between different datasets (bureaucracy, professionals, staff and service users) and documentary sources such as reports, documents, legislation etc. in addition to locating findings and arguments in public management, as a field of literature. The study provides evidence that devolution and the United Nations Millennium Development Goals largely drive health care reform in Punjab. Both reform and development agendas are funded by financial assistance from international financial institutions and donor organisations, and the implementation is top-down with little or no engagement with professionals, staff and service users. There is lack of motivational engagement with professionals and staff, who have no input in decision-making. The reform process lacks citizen engagement (ignorant service user) and accountability from the citizens. The adoption of reform agenda is highly driven by the fact that reforms consistent with global development agendas like UNMDGs bring in funds and resources in economically unstable environment faced by the country in general. Findings suggest that the reform process in developing countries needs to be understood in a much broader context and needs to incorporate the role international organisations play in determining the reform agenda. Reform adoption is highly dependent on the political activity and motivations of the administrative elites. Firstly, the existing models of reform are inadequate and focus on the institutional forces, rather than the individual motivations of the policy makers. Secondly, developing countries facing fiscal and economic stresses as well as unstable political institutions suffer from a skewed power imbalance where the power is concentrated in elites that results in a self-serving bureaucracy. This study contributed to the literature on reform process in developing countries by suggesting implications for research on reforms in the developing world, which includes the political and tactical motivation of the key actors in the reform process.
22
Tsang, Wa-chung. "A review of staff relations in relation to public sector reform in Hong Kong". Click to view the E-thesis via HKUTO, 2007. http://sunzi.lib.hku.hk/hkuto/record/B38701960.
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Jesus, Paulo de. "A reforma da administração pública em Angola:o caso do sector da justiça à luz da legislação(1992-2012)". Master's thesis, Instituto Superior de Ciências Sociais e Políticas, 2013. http://hdl.handle.net/10400.5/12674.
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Dissertação de Mestrado em Gestão e Política PúblicasA temática patente no presente estudo é definida em diversas partes de modo a obter-se uma visão sobre a REFORMA DA ADMINISTRAÇÃO PÚBLICA EM ANGOLA, especificamente O CASO DO SECTOR DA JUSTIÇA, sobretudo na questão que tem a ver com as alterações legislativas decorridas período entre 1992 e 2012. No capítulo I falámos da Contextualização de ANGOLA e da evolução do Sistema Constitucional. No Capítulo II fez-se uma retrospetiva histórica e aprofundou-se a matéria do Capítulo anterior. No capítulo III falámos em particular do Sistema de Justiça. No Capitulo IV elaborámos um levantamento sobre a abordagem metodológica empregue. A culminar elaborou-se uma conclusão que vai no sentido do ponto de vista de Guilhermina Prata, ex-ministra da Justiça da República de Angola (Luanda, 2012), conforme a citação seguinte: «São conhecidos por todos os diagnósticos feitos às vetustas leis do sistema judicial angolano, desajustadas à nova realidade e as críticas às práticas burocráticas de diversos serviços da justiça em Angola que contribuem para a existência ainda de uma cultura de desconfiança do cidadão».
The patent issue in this study is defined in several parts in order to obtain in detail the progress of PUBLIC ADMINISTRATION REFORM, specifically IN THE JUSTICE SECTOR, in their theme of law`s changes during the period between 1992 and 2012. In chapter I we spoke of Context ANGOLA and evolution of the Constitutional System. In Chapter II has become a historical retrospective and deepened the subject of the previous Chapter. In Chapter III we spoke in particular of the Justice System. In Chapter IV produced a survey of the methodological approach employed. The culmination was elaborated a conclusion that goes towards Guilhermina Prata, former Minister of Justice of the Republic of Angola (Luanda, 2012), taking the following quote: "They are known for all diagnoses made at age-old laws of the Angolan judicial system, inadequate to the new reality and criticism of bureaucratic practices of various departments of justice in Angola which contribute to the further existence of a culture of distrust of the citizen."
N/A
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Newberry, Susan Margaret. "New Zealand's Public Sector Financial Management System: Financial Resource Erosion in Government Departments". Thesis, University of Canterbury. Accountancy, Finance and Information Systems, 2002. http://hdl.handle.net/10092/862.
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New Zealand's public sector reforms have been hailed as a model of theoretical consistency and coherence. The associated financial management reforms, known internationally as new public financial management (NPFM), were world-leading although they are no longer unique. The underlying nature and intent of public sector reforms have been the subject of considerable debate internationally. Early public sector reforms openly sought privatisation, often on ideological grounds. However, in the face of gathering public opposition, public discussion of privatisation softened. NPM and NPFM have been promoted instead mainly on more pragmatic grounds such as improving public sector performance. In New Zealand, the Public Finance Act 1989 is the key legislation underpinning the financial management reforms. The Act delegates regulatory powers to the Treasury and, over time, a considerable body of secondary regulation, including accounting rules, has been developed. However, this secondary regulation, and its contribution to the success or otherwise of the public sector reforms, has not been examined in detail to date. In 1999, New Zealand s Controller and Auditor-General suggested that the financial management system erodes government departments resources and that somehow this resource erosion escapes parliamentary scrutiny. The Treasury, on the other hand, defended the foundations of the financial management system as solid, arguing that retention of the existing framework would allow further and faster progress towards improved performance and value-for-money than would be achieved by a new set of reforms. This debate prompts questions whether and, if so, how and why a financial management system, ostensibly implemented to improve the performance and accountability of the public sector, could be linked to such effects, and whether parliamentary scrutiny is indeed avoided. This thesis examines the secondary regulation and explains the development of the financial management system with the intention of answering those questions. The analysis undertaken in this thesis suggests that New Zealand's public sector financial management system fabricates the conditions under which privatisation initiatives might be accepted for pragmatic reasons. The erosion of departments financial resources is an essential mechanism in that fabrication process. As this system has developed, the time available for parliamentary scrutiny has reduced and the Controller and Auditor-General s controller function has been eroded, while the control and discretion exercised within the Treasury has increased. Arguably, these developments have helped to conceal the system s privatising intent. The thesis identifies features of the financial management system used to rationalise the financial resource-eroding processes. It also notes that if New Zealand's financial management system is no longer unique, then other NPFM systems may contain a similar combination of features.
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Tsang, Wa-chung, e 曾華翀. "A review of staff relations in relation to public sector reform in Hong Kong". Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2007. http://hub.hku.hk/bib/B38701960.
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Simpson, Samuel Nana Yaw. "Public sector reform and disclosure practices of state-owned enterprises : the case of Ghana". Thesis, University of Birmingham, 2014. http://etheses.bham.ac.uk//id/eprint/4902/.
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This thesis examines the disclosure practices of State-Owned Enterprises (SOEs) and the impact of reform programmes in the SOE sector on such practices. The study stems from evidence of poor performance of SOEs attributed to the dearth of information disclosure, hence, the introduction of reform programmes to address these problems. Based on multiple case design with data gathered from three large SOEs and key policy makers in the SOE sector of Ghana, the findings show that the disclosure relationships, objectives, and media are generally the same across all SOEs. There are however some notable variations from the both within-case and cross-case analyses, with respect to the generic sections, volume and disclosure types in their respective annual reports. There are also differences in relation to the processes of producing their disclosure media. With regards to the impact of reform programmes, the study found both sector-wide and industry specific reform programmes, driven and underpinned by institutional forces and tenets of agency theory. These programmes have among other things, increased the numbers of disclosure media, stakeholders or principals that SOEs must disclose to, expanded the nature of disclosure (managerial, program, procedures, and financial) and types of disclosure relationships (diagonal).
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McAntony, Tilla Sewe. "Public sector management reforms in Africa Analysis of anticorruption strategies in Kenya /". Related electronic resource: Current Research at SU : database of SU dissertations, recent titles available full text, 2009. http://wwwlib.umi.com/cr/syr/main.
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Paredes-Torres, Tatiana. "Essays on the impact evaluation of social programs and public sector reforms". Thesis, London School of Economics and Political Science (University of London), 2019. http://etheses.lse.ac.uk/3853/.
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This thesis contains three essays on the impact evaluation of social programs and public sector reforms. Chapter 2 investigates whether the effects of a cash transfer program persist or wear off in the long-run. I study the first two phases of Bono de Desarrollo Humano (BDH) in Ecuador, each of which lasted about five years. My identification strategy uses a regression discontinuity design and relies on the fact that at the threshold of eligibility, the second assignment to treatment (in 2008/9) was independent of the first assignment (in 2003). This allows me to disentangle the impact of a short exposure to the program (treatment during one phase) from a long exposure (treatment during two phases). Most of the gains in enrollment and schooling were achieved in the short-run among children that started treatment when they were about to start elementary school, eleventh grade or Baccalaureate. However, an extended exposure to BDH was not enough to keep raising children's education. Regarding labor market outcomes, BDH had a negative (not statistically significant) impact on the probability of working among young children but did not increase job opportunities among young adults in the long-run. Chapter 3 evaluates the impact on in-hospital mortality of a reform that made all health professionals working part-time switch to full-time contracts at public hospitals in Ecuador. I take advantage of the staggered adoption of the reform and hospital panel data to implement an event study to evaluate the impact of the reform. The results for the sample of admissions to the emergency department show that mortality in public hospitals decreased by 0.1% on the adoption year and by 0.2% one year later. Results were robust to several alternative specifications and to the inclusion of pre-reform characteristics that could have been used by policymakers to decide the order of implementation. More importantly, I show that the effects reported in this paper cannot be attributed to changes in other quality indicators at the hospital level like the length of stay or by changes in the patient mix. Chapter 4 studies the impact of increased liability risk facing physicians on the use of c-sections and on indicators of maternal and infant health. I take advantage of a legal reform that led to the hardening of sentences for cases of professional malpractice in Ecuador. I use a difference-in-difference strategy that compares the outcomes of two neighboring countries, Ecuador and Colombia, before and after the introduction of the reform and perform several parallel trend tests on the outcomes of interest and test for the stability of the demographic composition of both countries to support my identification strategy. During the five quarters following the reform, Ecuadorian doctors reduced the c-section rate by 1.1% among women aged 15 to 24 years, and by 0.9% among women aged 25 to 34 years. The c-section rate remained unaffected for women aged 35 to 44 years, possibly because doctors have less discretion over riskier births. Interestingly, the observed reduction in the c-section rate did not affect the health outcomes of mothers or newborns.
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Parker, Shahkira. "Financial Management and Budget Reform implementation and constraints in the public sector since 1994: The Case of the health sector". Thesis, University of the Western Cape, 2007. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_1814_1255004975.
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This research report examines the factors associated with facilitating and constraining the implimentation of financial management and budget reforms in the public sector using the Health Sector (National and Provincial Departments of Health) as a case study. The main findings of this report are that there are factors that are both facilitating and constraining the implementation of financial management and budget reform in South Africa. The primary constraining factor in this regard is that there is limited capacity in the country with regard to financial management.
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Mongkol, Kulachet, e n/a. "IMPLEMENTING NEW PUBLIC MANAGEMENT IN A DEVELOPING COUNTRY: THE CASE OF THAILAND". University of Canberra. Business & Government, 2007. http://erl.canberra.edu.au./public/adt-AUC20081030.121244.
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This thesis is about the impact of the New Public Management (NPM) paradigm on public sector reform in Thailand. The main objective of the thesis is to explore the question of whether Thai public sector reform belongs to the NPM paradigm, especially whether the intentions and contents of policy documents are actually realised in the implementation process. The study commences by reviewing the transformation of public administration to NPM and how this has affected developing countries. In theory, the traditional model of public administration, namely bureaucracy, has been considered as dysfunctional, no longer able to cope with changing circumstances and the new environment. NPM was introduced during the 1980s and 1990s in some rich countries in order to replace the traditional model of public administration. However, there are doubts about the appropriateness of NPM for the public sector in developing countries.
The thesis is specifically concerned with Thailand and as a first step delineates the history of public administration and its reform in Thailand including current policies. This includes the introduction of NPM. The remainder of the thesis is comprised of a case study of one ministry in Thailand. Much of the data was collected from semi-structured interviews with officials in the ministry and government agencies responsible for reform.
The case study focused on four dimensions of reform: organisational restructure and redesign of internal authority, public culture and values reform, workforce reduction, and internal NPM reform initiatives. The findings were mixed. Some NPM style initiatives such as restructuring of roles and functions were accomplished. However, some areas of NPM have either been partially implemented (downsizing) or not introduced at all (greater competition in public sector). It was also found that some reform initiatives, such as public culture and values reform, fell outside of the NPM paradigm. The research concluded that the NPM paradigm had made limited progress in the Thai public sector.
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Klaus, Helmut. "Elements of a Hermeneutics of Knowledge in Government : The Coalition of Public Sector Reform and Enterprise Resource Planning". Queensland University of Technology, 2004. http://eprints.qut.edu.au/15915/.
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In techno-organisational innovation, knowledge is reconstituted. Understanding this process in its complexity and its outcomes asks for an inquiry and interpretation that heed to the conditions at the end of modernity, and must therefore take recourse to practical philosophy. This understanding has been formulated with reference to a field study that inquired into the conduct of reform and effectuation of new information technology by the central department of a regional government over a period of approximately eight years. In considering this ambience, the study has been informed by (i) a synopsis of hermeneutic thinking on knowledge; (ii) an outline of governmentality and (information) technology; (iii) a reflection on the conditions of the social sciences and their relation to information technology; (iv) an exploration of the possibilities of social inquiry at the end of modernity. Deliberating the stipulations of social inquiry, the destructive narrative is proposed that allows for a rational and argumentative appropriation of the past, beyond scientific method and mere perceptivity. Events, ideas, and experiences indicate the reciprocal relation of political and organisational rationalities, on the one hand, and managerial and informational technologies on the other. Within these dimensions, the knowledge of governmentality is being re-defined, shifting expertise into the harness of business discipline. The rationalities of information, process, integration, prediction and performance, and ultimately efficiency, make bureaucracy itself an object of increased scrutiny. These rationalities also remind that the challenge of Ge-stell and the rule of politics-as-fabrication do neither come to pass primarily in implementations of managerial technologies, nor in instantiations of information systems, but within the articulations of the technological worldview. Due to the fragmented and contentious nature of knowledge, innovation as routine nevertheless appears disjointed and asynchronous, yet upholding the representational and disciplinary constellations.
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Yeung, Chong-tak Clarence. "Hong Kong's major highways a public-private partnerships approach to their construction and management /". Click to view the E-thesis via HKUTO, 2003. http://sunzi.lib.hku.hk/hkuto/record/B31967437.
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Hugh, Jennifer Margaret Anne. "Incentives, sanctions and motivation : the politics of public sector reform in relation to jobseekers' allowance". Thesis, University of Sheffield, 2009. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.548552.
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Hemmings, Michael. "Public service reform, the labour process and changes in labour management in the voluntary sector". Thesis, Keele University, 2013. http://eprints.keele.ac.uk/3726/.
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This thesis analyses the New Labour government’s extension of public service reform and modernisation to the voluntary sector. It explores the changes that have taken place in the labour process and management practices in the voluntary sector and it locates this within an analysis of wider public service reform. It argues that the reforms of the voluntary sector are part of wider neo-liberal market reforms intended to extend the capitalist labour process to the voluntary and public sectors. The thesis is based on research in a diverse range of complex voluntary organisations, drawing from academic, industry and organisation documents, from interviews with voluntary organisation, trade union and industry and community representatives, and from an employee attitude questionnaire. Voluntary organisation managers were found to be under severe external pressures, through increased competition between organisations, and through contracting, auditing, monitoring and regulatory regimes. These managers responded by introducing Taylorist forms of performance management to meet external targets, to increase efficiency and to lower unit costs. They have been relatively compliant with reform compared to public sector managers. Performance management has a significant impact on employees, bringing reductions in autonomy, pay, job security and employment conditions and increases in workload and managerial control and discipline. The character of the labour process in the voluntary sector is being transformed to become more like the labour process in capitalist enterprises. In contrast to the public sector, trade union organisation and influence is weak and unable to mount effective resistance. The voluntary sector is a model for the delivery of public services through a diverse range of semi-autonomous local providers under a tight regime of government regulation. Public service trade unions will need a co-ordinated and comprehensive strategy to resist market reform and further cuts in public service and welfare provision.
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Jammoul, Nada Youssef. "Health system reform and organisational culture : an exploratory study in Abu Dhabi public healthcare sector". Thesis, University of Manchester, 2015. https://www.research.manchester.ac.uk/portal/en/theses/health-system-reform-and-organisational-culture-an-exploratory-study-in-abu-dhabi-public-healthcare-sector(a0e332d3-dc09-4839-be99-698d0c0f2690).html.
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The health system in Abu Dhabi has undergone a series of far reaching reforms during the past six years, yet in spite of the structural transformations, public confidence in the performance of this vital sector is still skeptical at best and employee engagement is still low. The thesis was underpinned by the aim to reveal the challenges in public health system reform outside the context of western administration. This thesis is an attempt to analyse the intricate, multidimensional concept of organisational culture within the complex structure of public healthcare sector in a fast growing economy like Abu Dhabi. Managing organisational culture is increasingly viewed as an essential part of health system reform. Organisational culture in health care organisations has gained increased consideration as an important factor that affects health systems reform and influences the quality of health care. The research project aims to explore the context of health system reform in Abu Dhabi and to understand the organisational culture of the different constituents of its public healthcare sector. Using a multi-method investigation combining both qualitative and quantitative approaches using the Competing Values Framework as conceptual framework, this research aims to provide a critical assessment of organisational culture in healthcare sector in Abu Dhabi. Semi-structured interviews were conducted in the regulator, operator, and three public hospitals prior to the use of a survey instrument based on the Organisational Culture Assessment Instrument (OCAI). The data analysis revealed that the prevailing cultural model of the Abu Dhabi public sector organisations was concurrently governed by hierarchy and market cultures while the presence of clan and adhocracy models was relatively limited. Interesting variations in assessment of clan culture were found between UAE nationals and other nationality clusters. The findings also revealed a desired cultural shift manifested by a higher emphasis on clan and adhocracy cultures and a lower emphasis on hierarchy and market culture. Those results confirm the presence of two opposing or competing cultural dimensions clan/adhocracy vs. hierarchy/market. This research makes a considerable contribution to the sparse empirical studies in health system reforms and organisational culture in the Arab Gulf states, and proposes important explanations and possible solutions to the salient challenges facing the health system in Abu Dhabi.
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Jantz, Bastian [Verfasser], e Werner [Akademischer Betreuer] Jann. "The dynamics of accountability in public sector reforms / Bastian Jantz ; Betreuer: Werner Jann". Potsdam : Universität Potsdam, 2015. http://d-nb.info/1218399333/34.
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Liu, Liqing. "The role of public sector reforms in consumer protection : China and the UK". Thesis, University of Glasgow, 2001. http://theses.gla.ac.uk/4242/.
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Recent managerial and organisational changes through the new public management, organisational restructuring and consumerism are studied from the backgrounds of each country, for example, the significance, peculiarity and influence of public sector reforms in the UK or in China or elsewhere. Fewer articles have centred on a comparative perspective in public sector reforms, which have occurred recently in both the UK and China. The aim of this study was to provide readers with a better understanding of the major thrusts of administrative reforms, how they have affected those managing the services, and their restructuring, and how public sector reform ideas have integrated with the practice of public sector reforms. A comparative legal method was employed by which these changes were investigated and studied theoretically and practically, with a wide range of studies from government documents, both published openly and internally, a literature search from academic sources and interviews. The results indicated that similar objectives, namely streamlining governmental institutions, raising efficiency and effectiveness in administrative management, and the primacy of consumers, are pursued in both China and the UK although the developments varied in degree and scope. These findings suggest that a comparative approach might be the most suitable in seeking to provide an interpretative rationale rather than a purely abstract analysis of administrative reform agenda. No one should accept the ready-made blueprints of public sector reforms without considering their own economic circumstances, social culture and political manifesto.
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Crawford, Lucie T., University of Western Sydney, College of Social and Health Sciences e School of Applied Social and Human Sciences. "Public policy, the modern view and the training-investment decisions of the firm : is a minimalist approach to public sector intervention the answer?" THESIS_CSHS_ASH_Crawford_L.xml, 2002. http://handle.uws.edu.au:8081/1959.7/362.
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This thesis is an applied study of the response of a selected group of large construction companies in the Sydney Basin to the National Training Reform Agenda (NTRA). The thesis emanates from an interest in the modern view of public policy that suggests public sector intervention should 'augment rather than impede market forces' (Dollery, 1994:225). This view argues that too much public intervention has the potential to culminate in government failure because governments can be self-interested bureaucracies that are divorced from the interests and constraints of the market. To avoid such an outcome, this policy position advocates that governments should develop and implement public policy that encourages community, industry and individual participation in the policy agenda. This minimalist approach to public sector intervention, and the values it espouses, was investigated through research into the NTRA and the construction industry.Doctor of Philosophy (PhD)
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Madimutsa, Clever. "Implications of public sector reform for public sector unions in Zambia : a case study of the Civil Servants and Allied Workers Union of Zambia in Lusaka District". University of the Western Cape, 2016. http://hdl.handle.net/11394/4886.
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Philosophiae Doctor - PhDThe thesis examines the implications of Public Sector Reform (PSR) for public sector unions in Zambia. Using the case study strategy, the research investigates the Civil Servants and Allied Workers Union of Zambia (CSAWUZ) in Lusaka district under the rubric of PSR. The research is qualitative in nature. Two types of data were collected, namely, secondary and primary data. A sample of 25 key informants was engaged in the research. These informants include five managers of public institutions and 20 leaders of the CSAWUZ. The methods of multistage, purposive and snowball sampling were used to select the informants. Secondary data were collected by reading documents on PSR and trade unions while primary data were collected by conducting semi-structured interviews with the sampled informants. The data are analysed using the method of content analysis. The findings reveal that Zambia is characterised by a young, unskilled and impoverished population. The government faces challenges to deliver services especially in rural areas and to the female population. There are three major categories of government institutions in Zambia. These are central government, local government and parastatals. There are also different types of trade unions organising employees in these institutions. They include sectoral unions, enterprise unions, occupational unions, industrial unions, and federations of trade unions. However, the operations of these unions have been challenged by the reform of the public sector. Two generations of PSR have been implemented in Zambia. These are New Public Management (NPM) and post-NPM reforms. On the one hand, NPM reforms emphasised the effectiveness of market forces and the weakness of government regulation. On the other hand, post-NPM reforms emphasise the interconnectedness of stakeholders in the processes of policy formulation and implementation. These stakeholders include government, business, civil society organisations, employers and trade unions. The implementation of PSR is influenced by the interplay of a number of factors. These include the recognition of problems in the public sector, the emergence of a new ideology, and the presence of actors spearheading the reform of the public sector. The findings show that PSR involves changing the role of the public sector in the process of providing goods and services. Instead of the public sector being the only provider, it is a partner. As a partner, its role is to create an environment that encourages the growth of the private sector. However, this kind of reform negatively affects trade unions in the public sector. The effects include reductions in union membership, income and power. Although public sector unions are negatively affected by PSR, they have agency and do not just wait to become victims of the reform process. They make strategies to adapt to the changing circumstances. These strategies include diversifying the membership, servicing the membership, decentralising the organisational structure of the union, coordinating union activities, and forming alliances with external organisations dealing with issues affecting workers. This implies that trade unions in the public sector have opportunities to deal with challenges facing them under the rubric of PSR.
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Ypanaqué, Luyo Pedro, e Dávila María del Carmen Calle. "La Gerencia Pública Moderna en la Reforma del Sector Salud". Universidad Peruana de Ciencias Aplicadas (UPC), 2014. http://hdl.handle.net/10757/333467.
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La “Gestión Pública Moderna” o también llamada “Nueva Gestión Pública” (NGP) o “New Public Management” (NPM) es una tendencia impulsada por las Reformas del Estado de segunda generación que prioriza la generación de “valor público” a tres niveles (estratégico, entorno político y operativo); a su vez reconoce al “proceso político” como mecanismo para la asignación de recursos del Estado y favorece la incorporación de los “gerentes públicos”como franja directiva que se sitúa entre las autoridades políticas y los empleados públicos.
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Munro-Knight, Shantal Maxine. "Transformational Leadership Behaviors of Public Sector Leaders in Barbados". ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/6251.
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Senior officials in the public service in Barbados, who are charged with the responsibility of leading and managing government ministries and departments, play a critical role in fostering reform initiatives. Few empirical studies have examined specific leadership behaviors in the context of managing change in Barbados. The purpose of this qualitative case study was to identify the specific leadership behaviors of senior officials in public service and to explore the use of transformative leadership by public sector administrators to effect reform initiatives. With Bass and Avolio's full-range leadership theory (FRLT) as the theoretical framework, the research question for this study was used to examine how public sector leaders in Barbados applied transformational leadership to transform the public sector. Fourteen permanent secretaries were initially sampled using the multifactor leadership questionnaire; criterion sampling was then used to identify 7 of these leaders for interviews. The data were analyzed by the researcher for the identification of themes. The results revealed 4 main findings that highlighted the importance of leadership in the reform process and in the specific leadership behaviors used by transformational public servants. Mentorship, team building, and the use of individualized approaches were being used by these leaders to manage change and reduce resistance. In conclusion, while the leaders used the full-range of leadership behaviors in the FRLT, transformational leadership practices were highly effective in managing change. The findings may help public leaders design processes to encourage change in the Barbados public sector.
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Caseley, Jonathan. "Bringing citizens back in : public sector reform, service delivery performance and accountability in an Indian state". Thesis, University of Sussex, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.398355.
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Mothusi, Bashi. "Public sector reforms and managing change in Botswana the case of performance management system (PMS) /". Cleveland, Ohio : Cleveland State University, 2008. http://rave.ohiolink.edu/etdc/view?acc_num=csu1213282797.
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Thesis (Ph.D.)--Cleveland State University, 2008.Abstract. Title from PDF t.p. (viewed on Oct. 8, 2008). Includes bibliographical references (p. 208-224) and appendices. Available online via the OhioLINK ETD Center. Also available in print.
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Bychkova, Olga V. "What do things do in policy? Describing the heating sector reform in post-Soviet Russia /". Columbus, Ohio : Ohio State University, 2007. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1186643278.
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Stewart, Elaine. "Recent public sector accounting reforms in the United Kingdom : intended benefits and actual outcomes". Thesis, Queen's University Belfast, 2016. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.711908.
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This research examines accounting reform within the United Kingdom (UK) central government, with particular emphasis on the introduction of Resource Accounting and Budgeting (RAB), the adoption of Whole of Government Accounts (WGA), the transition from UK Generally Accepted Accounting Practice to International Financial Reporting Standards (IFRS) and the Clear Line of Sight Alignment Project (CLOS). Utilising document content analysis and semi-structured interviews, this research sought to: identify the intended benefits and drawbacks claimed by successive UK governments for introducing RAB, WGA, IFRS and CLOS; ascertain the principal benefits and drawbacks experienced following the implementation of RAB, WGA, IFRS and CLOS, including the reasons why each was introduced; and examine the implications of the research findings for theory and practice. Through the employment of Institutional Theory, Isomorphism, responses to institutional pressure and Legitimacy Theory, the findings indicate that government publications are used to document institutional compliance with what is considered acceptable and, despite evidence suggesting that the reforms may not achieve their intended benefits, successive UK governments continue to promote rhetorical themes which are considered legitimate. These findings also provide evidence to support the view that accounting reforms are used as a way of legitimising how governments plan, manage and control public expenditure. While the accounting reforms continue to be perceived as legitimate, they will be employed as a means to satisfying external requirements to modernise, rather than for internal decision making. This research develops our understanding into the way in which the implementation of accounting reform is communicated through government publications and the possible reasons why, despite being considered appropriate for the UK public sector, the accounting reforms have not delivered the benefits to the extent envisaged.
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Khine, Thet Thet. "Building Process of Public-Private Dialogue During Major Reforms In Myanmar". ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/6051.
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Since 1962, Myanmar has experienced stagnant economic growth despite its rich natural resources, demographic strength, and being located at the crossroad of Asia. To improve policy and regulation, Myanmar's private sector must advocate policy or administrative course of action to the government. Therefore, the purpose of the research was to evaluate the public-private dialogue (PPD) before and after the change of the government, and change of UMFCCI leadership during major reforms in Myanmar. Research questions were focused on the design, implementation, and benefits and risks of PPD. This qualitative case study, based on cross-sector collaboration theory, included semistructured interviews with 26 key participants who have deeply involved in the PPD building process since very beginning. Data were categorized for thematic analysis and the PPD building process was compared before and after April 2016 because there was a change of government and Union of Myanmar Federation of Chambers of Commerce and Industries leadership. Findings included differing levels of conceptualization, capacity constraints, and the need to coordinate among development partners. Additionally, differing commitment level among local and foreign businesses indicated that creating the right conditions and being able to establish a collective purpose are important for successful cross-sector collaboration. This study contributes to positive social change for policy makers and collaborators interested in creating a positive regulatory environment through collaboration.
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Johansson, Matilda, e Annelie Nordin. "Policy Reform in Egypt? : A case study". Thesis, Umeå universitet, Statsvetenskapliga institutionen, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-91335.
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This paper studies the police reform in Egypt in the light of the revolution 2011. The ousting of the authoritarian president Hosni Mubarak was the beginning of the transition towards democracy. Within 15 months both parliamentary and presidential election had taken place. The political leaders were new and the transitional process had begun however the institutions where still the same and one feature of the revolution was to reform the police since the police was hated as the oppressive power it was. Transition from totalitarian regime to democracy is more than elections it is about reforming the institutions and especially the security sector hence they often play a significant role in oppressing the citizens in an authoritarian state. The police in Egypt used repressive methods to control the citizens. Therefore it is interesting to investigate whether the police are beginning to transform along the principles of democratic policing, a specific part of security sector reform focusing on the reformation of the police. The notion of human security with the people at the centre lay as a foundation of the theoretical framework. The material consists of in- depth interviews with leaders and active people in the civil society and their view regarding police work and police reform after the revolution. The conclusions drawn from the study is that the police lack capacity, understanding and training to reform. The reformation has to be influenced by political will from legislative and institutional level as well from the police officers themselves. There are challenges if a reform of the police will be successful and some of them are connected with national and international circumstances.
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Alada, Jacob. "New Public Management (NPM) agency and public sector reforms : a case study, Tertiary Education Trust Fund (TETFund), Nigeria". Thesis, Northumbria University, 2016. http://nrl.northumbria.ac.uk/34832/.
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This thesis examines the concept of Agencification against the backdrop of Public Sector Reforms in Nigeria in the late twentieth and early twenty-first centuries. These reforms had components and elements of New Public Management (NPM). New Public Management ideas of public sector management and governance have been influential in reform strategies across the world since the 1980s. Notwithstanding its popularity, New Public management approaches and methods have attracted controversies in areas of practical applications and ‘context’ domain. Evaluation of New Public Management reforms in Developing and Developed Countries have produced mixed results, somewhat a hazy picture which cannot be categorised as either a success or failure (Overman et al. 2015). NPM, as a policy development tool and management initiative, raises more questions than answers. An assessment of NPM and public governance models by academics and public policy analysts have generated phrases expressions such as ‘implementation habitats’, ‘cultural homogeneity’, ‘unstructured complexity’, ‘matrix of governance’, choreographies of governance ‘appropriateness milieu’ etc. (Lieberthal, 1995; Swyngedouw, 2001; Jessop, 2004), to describe the rather complex nature of public sector reforms. The main aim of this thesis is to understand the behaviour of an agency whose original design is inspired by the New Public Management (NPM) doctrines. The Tertiary Education Trust Fund (TETFund) Nigeria is the selected case study in this research. The objectives of the research are tied to the various narratives on NPM reforms and Agencification deliberations like the drivers, accountability, transparency, doctrines of autonomy, structural disaggregation, contractualisation, ministerial relationship, cross functionality, independence and governance (e.g. state- society relationship). In the context of Nigeria, the implementation of NPM inspired reforms elicits several distinct analyses given the volatile politico-administrative structures and the oscillation between political regimes and systems, e.g. parliamentary (1963-1966) to Military (First Junta,1966-1979, Second Junta 1983-1999) and to Presidential (1979-1983, Interim Presidential administration 23rd June1993-17th Nov. 1993, 1999-Present). This research adopts a single case study research design and qualitative data collection methods. The research findings offer a unique insight into New Public Management Reforms in Nigeria and this enables us to draw some tentative generalisations about the organisational behaviour of public agencies in the context of a developing country such as Nigeria. The research unveils an interesting finding that the TETFund does, to a large extent, display some form of autonomy. In contrast to what existing literature emphasis on problems and obstacles to NPM implementation in developing countries, e.g. corruption and political decay; the TETFund operates as a semi-autonomous organisation- in a political context which provides formidable challenges to an NPM agency.
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El-Shal, Amira. "The effects of health sector reform interventions in Egypt on family planning and maternal and child health". Thesis, City, University of London, 2017. http://openaccess.city.ac.uk/18120/.
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This thesis is composed of four essays that make empirical contributions to impact evaluations of health sector interventions in low- and middle-income countries, in light of the interventions introduced under Egypt's Health Sector Reform Program (HSRP) between 2000 and 2014. We are mainly interested in the effects on family planning and maternal and child health. Different methods are used in this context: difference-in-differences (DD), DD propensity score matching (PSM), fixed effects (FE), random effects (RE) and pooled ordinary least-squares (POLS). In chapter 3, we estimate the effect of improving the quality of health care through facility accreditation on the family planning, maternal health and child health outcomes that we expect to reflect the effect of compliance with quality standards, policies and procedures. We found that accreditation had multiple positive effects, especially on delivery care and child morbidity prevalence. No significant effects were observed, however, with respect to most antenatal care (ANC) outcomes. In chapter 4, we estimate the medium-term effect of introducing user fees on the utilization of family planning, ANC and delivery care services, women's access to health care, and child health status. With respect to ANC, we found that the positive effect of increased willingness to pay for an improved quality of service outweighed the negative effect of the price elasticity of demand. Introducing user fees was associated with a higher likelihood of receiving ANC by skilled health personnel, a higher likelihood of receiving at least four ANC visits and a higher likelihood of receiving iron supplements during pregnancy. However, the two effects offset each other with respect to the outcomes that reflect the utilization of family planning and delivery care services, women's access to health care, and child health status. No net effect at all was observed on these outcomes. Chapter 5 complements the analysis of chapter 4 by allowing us to estimate the net effect of combining user fees and two quality improvement interventions: facility accreditation and performance-based financing (PBF). Again, we observe positive effects on both the utilization and the quality of ANC services. More notably, a positive effect on access to care was observed during our first study period that is more likely to reflect the effect of quality improvements. These effects, however, were reversed during the second study period that is more likely to reflect the effect of user fee introduction. The positive effects reported in chapters 4 and 5 were mainly with respect to ANC. No effects were reported on the outcomes that reflect the utilization of family planning and delivery care services, and child health status. In chapter 6, we estimate the effect of discontinuing provider incentives on health outcomes that reflect the health services targeted by the PBF scheme as well as the quality of these services. We found that discontinuing the incentives had a negative effect on four out of seven health outcomes: knowledge of contraceptive methods, receiving ANC by skilled health personnel, receiving iron supplements during pregnancy, and more importantly, under-five child mortality. Our findings, first, suggest that improving the quality of care through facility accreditation could be particularly effective in improving delivery care and child health. However, a high level of commitment from the central government is indispensable to sustain the positive effects of quality improvement interventions. Second, introducing user fees will not necessarily have negative effects on access and utilization of family planning, maternal health and child health services. However, user fees are ineffective, in general, as a stand-alone policy. Third, negative effects of introducing user fees in low- and middle-income settings on the utilization of healthcare services can be mitigated by officially exempting the poor from any fees at the point of service. More importantly, this exemption should be known to the population. Fourth, combining quality improvement interventions with user fees will not necessarily add to the few positive effects obtained when user fees are introduced as a stand-alone policy. Finally, provider incentives should be introduced carefully in low- and middle-income countries as negative effects are observed when these incentives are discontinued.
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Campos, Rose Lima de Morais. "A cultura organizacional no contexto publico : um estudo de caso na Secretaria da Fazenda do Estado de São Paulo". [s.n.], 2007. http://repositorio.unicamp.br/jspui/handle/REPOSIP/253049.
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Orientador: Maria da Gloria Marcondes GohnTese (doutorado) - Universidade Estadual de Campinas, Faculdade de Educação
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Resumo: presente trabalho teve como objetivo analisar a cultura organizacional construída ¿ pelo movimento de mudanças nos procedimentos administrativos, oriundo de reformas implementadas pelo governo brasileiro, especialmente no Estado de São Paulo, pós anos 1990 ¿ na Delegacia Regional Tributária do Vale do Paraíba. A amostra foi composta pelos Agentes Fiscais de Rendas e Técnicos da Administração Tributária pertencentes ao quadro de funcionários da Delegacia Regional Tributária do Vale do Paraíba. Como instrumento de coleta de dados foram utilizadas entrevistas semi-estruturadas com os funcionários da Delegacia Regional Tributária do Vale do Paraíba e com os funcionários pertencentes ao Núcleo Estratégico e à Escola Fazendária do Estado de São Paulo, lotados na cidade de São Paulo. Os relatos são apresentados como Histórias de Vida e são analisados com base na metodologia desenvolvida por J. B. Thompson, para análise das formas simbólicas, denominada Hermenêutica de Profundidade (HP). A análise dos relatos confirma a hipótese levantada, ou seja, as reformas levadas a efeito pelo Estado brasileiro não criaram uma nova cultura nas práticas e representações de seus funcionários
Abstract: This research general purpose was to analyze the organizational culture developed by the changes movement in the administrative procedures originated with the reforms implemented by the Brazilian government, especially in São Paulo state, after 1990¿s, concerning the workers activities from ¿Delegacia Regional Tributária do Vale do Paraíba. The sample consisted of Income Fiscal Agents and Tributary Administration Technicians who belong to the staff from ¿Delegacia Regional Tributária do Vale do Paraíba. Semi-structured interviews were carried out with the workers from ¿Delegacia Regional Tributária do Vale do Paraíba¿ and workers from ¿Núcleo Estratégico¿ and ¿Escola Fazendária do Estado de São Paulo, located in São Paulo city. The reports are presented as Life Stories and are analysed based on the methodology developed by J. B. Thompson, for symbolic ways analysis, called Depth Hermeneutics (DP). The reports analysis confirms the hypothesis that the changes made by the Brazilian State did not create a new culture concerning its workers representations and practices
Doutorado
Politicas de Educação e Sistemas Educativos
Doutor em Educação