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1

O, Gabbard Glen, ed. Sexual exploitation in professional relationships. Washington, DC: American Psychiatric Press, 1989.

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2

Learning, Macmillan Open, ed. Professional relationships: Influences on health care. London: Macmillan Magazines, 1996.

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3

1917-, Wilmer Harry A., ed. Closeness in personal and professional relationships. Boston: Shambhala, 1992.

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4

Schell, Charles. Professional services relationships and client loyalty. Manchester: Manchester Business School, 1998.

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5

Milgrom, Jeanette Hofstee. Boundaries in professional relationships: A training manual. Minneapolis, MN: Walk-in Counseling Center, 1992.

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6

Association of Professional Engineers of Ontario., ed. Standards of professional employment relationships for the engineer =: Standards of professional employment relationships for the employer. Toronto, Ont: The Association, 1987.

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7

Peterson, Marilyn R. At personal risk: Boundary violations in professional-client relationships. New York: Norton, 1992.

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8

Practices, LLC Best. Patient advocacy & professional organizations: Building effective relationships. Chapel Hill, NC: Best Practices, LLC, 2001.

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9

Underman, Boggs Kathleen, ed. Interpersonal relationships: Professional communication skills for nurses. 3a ed. Philadelphia: Saunders, 1999.

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10

Underman, Boggs Kathleen, ed. Interpersonal relationships: Professional communication skills for nurses. 5a ed. St. Louis, Mo: Saunders-Elsevier, 2007.

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11

Underman, Boggs Kathleen, ed. Interpersonal relationships: Professional communication skills for nurses. Philadelphia: W.B. Saunders Co., 1989.

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12

Arnold, Elizabeth. Interpersonal relationships: Professional communication skills for nurses. 4a ed. St. Louis, Mo: Saunders, 2003.

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13

Underman, Boggs Kathleen, ed. Interpersonal relationships: Professional communication skills for nurses. 6a ed. St. Louis, Mo: Elsevier/Saunders, 2011.

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14

Underman, Boggs Kathleen, ed. Interpersonal relationships: Professional communication skills for nurses. 2a ed. Philadelphia: W.B. Saunders, 1995.

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15

Underman, Boggs Kathleen, ed. Interpersonal relationships: Professional communication skills for nurses. 4a ed. St. Louis: Saunders, 2003.

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16

Ely, Robin. Toward a conceptualization of relationships among professional women at work. [London, Ont.]: National Centre for Management Research and Development, School of Business Administration, University of Western Ontario, 1990.

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17

Ely, Robin. Toward a conceptualization of relationships among professional women at work. [London, Ont.]: National Centre for Management Research and Development, School of Business Administration, University of Western Ontario, 1990.

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18

Bracken, Bruce A. CAIR: Clinical assessment of interpersonal relationships : professional manual. Lutz, FL: Psychological Assessment Resources, Inc., 2006.

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19

Bracken, Bruce A. CAIR: Clinical assessment of interpersonal relationships : professional manual. Lutz, FL: Psychological Assessment Resources, Inc., 2006.

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20

Baptiste, Sue. Mentoring & supervision: Creating relationships for fostering professional development. Ottawa: CATO Publications = Publications ACE, 2001.

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21

J, Tumey Gilbert, ed. The journey: Revelations for personal and professional relationships. Seattle, Wash: Elfin Cove Press, 1998.

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22

Bowgren, Linda. Differentiated professional development in a professional learning community. Bloomington, IN: Solution Tree Press, 2010.

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23

Bowgren, Linda. Differentiated professional development in a professional learning community. Bloomington, IN: Solution Tree Press, 2010.

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24

Bowgren, Linda. Differentiated professional development in a professional learning community. Bloomington, IN: Solution Tree Press, 2010.

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25

Kathryn, Sever, ed. Differentiated professional development in a professional learning community. Bloomington, IN: Solution Tree Press, 2010.

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26

Bowgren, Linda. Differentiated professional development in a professional learning community. Bloomington, IN: Solution Tree Press, 2010.

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27

Dawson, Ross. Developing knowledge-based client relationships: Leadership in professional services. 2a ed. Amsterdam: Elsevier/Butterworth-Heinemann, 2005.

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28

Mobilia, Boumil Marcia, ed. Betrayal of trust: Sex and power in professional relationships. Westport, Conn: Praeger, 1995.

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29

Kalyanpur, Maya. Cultural reciprocity in special education: Building family-professional relationships. Baltimore, Md: Paul H. Brookes Pub. Co., 2012.

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30

Massip, Christophe. Evolution des publics en alternance et de la professionnalité du formateur. Paris: L'Harmattan, 2000.

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31

Mongelli, Angela. La costruzione della professionalità dell'educatore: Una possibile "cassetta degli attrezzi". Milano: F. Angeli, 1997.

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32

Robin, Fincham, ed. New relationships in the organised professions: Managers, professionals, and knowledge workers. Aldershot, Hants, England: Avebury, 1996.

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33

Wilke, Rebecca Lynn. Improving teaching and learning: What's your relationship quotient? Lanham, Md: ScarecrowEducation, 2005.

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34

Wilke, Rebecca Lynn. Improving teaching and learning: What's your relationship quotient? Lanham, Md: ScarecrowEducation, 2005.

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35

Rogers, Bill. I get by with a little help ...: Colleague support in schools. Thousand Oaks, CA: PCP, 2006.

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36

Sasha, Brookes, e Hodson Pauline, eds. The invisible matrix: An exploration of professional relationships in the service of psychotherapy. London: Rebus Press, 2000.

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37

1955-, Koggel Christine M., Furlong Allannah e Levin Charles 1950-, eds. Confidential relationships: Psychoanalytic, ethical, and legal contexts. Amsterdam: Rodopi, 2003.

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38

S, Thomas R. Strictly Professional Relationships. Independently Published, 2020.

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39

Jessop, D. Commercial Relationships (Professional Study Guides). 3a ed. Chartered Institute of Purchasing & Supply, 1999.

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40

Gabbard, Glen O. Sexual Exploitation in Professional Relationships. University of Cambridge ESOL Examinations, 1989.

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41

Faculty-Librarian Relationships (Information Professional). Chandos Publishing (Oxford) Ltd, 2005.

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42

Arnold, Elizabeth C., e Kathleen Undeman Boggs. Interpersonal Relationships: Professional Communication Skills for Nurses (Interpersonal Relationships). 4a ed. Saunders, 2002.

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43

Arnold, Elizabeth C., e Kathleen Undeman Boggs. Interpersonal Relationships: Professional Communication Skills for Nurses (Interpersonal Relationships). 5a ed. Saunders, 2006.

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44

Broschak, Joseph. Client Relationships in Professional Service Firms. Editado por Laura Empson, Daniel Muzio, Joseph Broschak e Bob Hinings. Oxford University Press, 2015. http://dx.doi.org/10.1093/oxfordhb/9780199682393.013.4.

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This chapter reviews the research literature on professional service firm–client relationships. Client relationships are a defining feature of professional service firms, but are also critical strategic assets and an indicator of the market strategy of professional service firms. To assess the state of knowledge about client relationships the chapter is organized around three themes. First is the different ways that professional service firm–client relationships have been characterized and how this shapes researchers’ assumptions about and focus on client relationships. Second, it examines the life cycle of client relationships, focusing specifically on research that addresses the formation, maintenance, and dissolution of client relationships. The third theme examines research that has identified how client relationships affect professional service firms, particularly in the areas of strategy, structure, learning, and human resource practices. The author identifies important gaps in our understanding of client relationships and suggests several potential avenues for future research.
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45

Faculty-Librarian Relationships (Information Professional S.). Chandos Publishing (Oxford) Ltd, 2005.

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46

Dyson, Michael, Margaret Plunkett e Kerryn McCluskey. Success in Professional Experience: Building Relationships. Cambridge University Press, 2015.

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47

Dyson, Michael, Margaret Plunkett e Kerryn McCluskey. Success in Professional Experience: Building Relationships. Cambridge University Press, 2015.

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48

Wilmer, Harry A. Closeness in Personal and Professional Relationships. Shambhala, 2001.

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49

Dyson, Michael, Margaret Plunkett e Kerryn McCluskey. Success in Professional Experience: Building Relationships. University of Cambridge ESOL Examinations, 2018.

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50

author, Panas Jerold, ed. Power relationships: 26 irrefutable laws for building extraordinary relationships. Wiley, 2014.

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