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1

Basics of performance measurement. New York: Quality Resources, 1997.

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2

The basics of performance measurement. 2a ed. Boca Raton: CRC Press, 2009.

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3

Wise, David. Performance measurement for charities. Hemel Hempstead: ICSA, 1995.

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4

Harbour, Jerry L. The performance mapping and measurement handbook. Boca Raton: Taylor & Francis, 2013.

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5

Bierstedt, Sheryl A. Job performance measurement system trainer's manual. Brooks Air Force Base, Tex: Air Force Human Resources Laboratory, Air Force Systems Command, 1987.

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6

Ballou, Brian. Coordinating risk management and performance measurement. Arlington, VA: Tax Management Inc., 2008.

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7

Bacon, Carl R. Practical risk-adjusted performance measurement. Hoboken, N.J: Wiley, 2013.

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8

Wallace, Wanda A. Performance measurement and risk monitoring. Boston: RIA Group/Warren, Gorham & Lamont, 1997.

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9

Bishop, Peter C. Performance measurement for information systems: Industry perspectives. [Houston, Tex.]: Research Institute for Computing and Information Systems, University of Houston-Clear Lake, 1992.

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10

Utah Health Data Committee. Utah health care performance measurement plan. Salt Lake City, Utah: Office of Health Data Analysis, Utah Dept. of Health, 1996.

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11

Zairi, Mohamed. TQM-based performance measurement: Practical guidelines. Letchworth, Hertfordshire, England: Technical Communications, 1992.

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12

Coleman, Stephen H. CPA performance view services: A practioner's guide to providing performance measurement engagements. New York: American Institute of Certified Public Accountants, 2000.

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13

Hedge, Jerry W. Job performance measurement: A systematic program of research and development. Brooks Air Force Base, Tex: Air Force Human Resources Laboratory, Air Force Systems Command, 1986.

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14

Lipscomb, M. Suzanne. Job performance measurement: Topics in the performance measurement of Air Force enlisted personnel. Brooks Air Force Base, Tex: Air Force Human Resources Laboratory, Air Force Systems Command, 1988.

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15

A, Swanson Richard. Performance at work: A systematic program for analyzing work behavior. New York: Wiley, 1986.

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16

B, Bunch Michael, ed. Standard setting: A guide to establishing and evaluating performance standards on tests. Thousand Oaks, Calif: Sage Publications, 2007.

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17

Board, Conference, ed. Aligning strategic performance measures and results. New York, NY: Conference Board, 1999.

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18

Dickinson, Terry L. Work performance ratings: Measurement test bed for validity and accuracy research. Brooks Air Force Base, Tex: Air Force Systems Command, Air Force Human Resources Laboratory, 1989.

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19

C, Tuttle Thomas, ed. Planning and measurement in your organization of the future. Norcross, Ga: Industrial Engineering and Management Press, 1989.

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20

Board, Conference, ed. Closing the human performance gap: A research report. New York, NY: Conference Board, 1994.

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21

Measuring performance: A toolkit of traditional and alternative methods. Farnham, Surrey: Gower Pub., 2012.

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22

Harbour, Jerry L. The Performance Paradox. London: Taylor and Francis, 2008.

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23

Fitzgerald, Lin. Performance measurement in service industries: Making it work. London: Chartered Institute of Management Accountants, 1996.

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24

Workshop on Performance Measurement and Management Control (2009). Performance measurement and management control: Innovative concepts and practices. Bingley: Emerald Group Pub., 2010.

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25

Farquhar, Carolyn R. Governments get focused on results: Integrating performance measurement into management decision making. Ottawa, ON: Conference Board of Canada, 2000.

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26

Auditor, Vermont Office of the State. Department of Motor Vehicles: Performance measurement system could be enhanced. [Montpelier, Vt: Office of the State Auditor], 2009.

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27

Ashton, Chris. Strategic performance measurement: Transforming corporate performance by measuring and managing the drivers of business success. London: Business Intelligence, 1997.

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28

Joint Commission on Accreditation of Healthcare Organizations. Using performance measurement to improve outcomes in home care and hospice settings. Oakbrook Terrace, Ill: Joint Commission on Accreditation of Healthcare Organizations, 1999.

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29

Comparative Performance Measurement. Urban Institute Press, 2001.

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30

Dynamic Performance Measurement. Now Publishers, 2008.

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31

(Editor), G. K. Suri, Venkata Ratnam (Editor) e N. K. Gupta (Editor), eds. Performance Measurement and Management. Excel Books, 2005.

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32

G, Shaw Douglas, ed. Performance measurement, management, and appraisal sourcebook. Amherst, Mass: Human Resource Development Press, 1995.

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33

Institute of Medicine (U.S.). Committee on Redesigning Health Insurance Performance Measures, Payment, and Performance Improvement Programs., ed. Performance measurement: Accelerating improvement. Washington, D.C: National Academies Press, 2006.

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34

Performance Measurement: Getting Results. 2a ed. Urban Inst Pr, 2007.

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35

United States. Bureau of Justice Assistance. e National Center for State Courts., eds. Trial court performance standards and measurement system. Washington, DC: The Bureau, 1997.

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36

Intelligence, Business, e Chris Ashton. Strategic Performance Measurement. Business Intelligence Ltd, 1997.

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37

S, Hexter Ellen, e Conference Board, eds. Case studies in strategic performance measurement. New York, NY: Conference Board, 1997.

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38

Bacon, Carl R. Practical Risk-Adjusted Performance Measurement. Wiley & Sons, Incorporated, John, 2012.

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39

Bacon, Carl R. Practical Risk-Adjusted Performance Measurement. Wiley & Sons, Incorporated, John, 2012.

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40

Bacon, Carl R. Practical Risk-Adjusted Performance Measurement. Wiley & Sons, Incorporated, John, 2012.

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41

Jacky, Holloway, Lewis Jenny, Mallory Geoff e Open University Business School, eds. Performance measurement and evaluation. London: Sage Publications, 1995.

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42

Winston, Bennett, Lance Charles E. 1954- e Woehr David J, eds. Performance measurement: Current perspectives and future challenges. Mahwah, NJ: Lawrence Erlbaum Associates, Publishers, 2005.

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43

International Performance Measurement & Verification Protocol Committee., United States. Dept. of Energy. Office of Energy Efficiency and Renewable Energy. e National Renewable Energy Laboratory (U.S.), eds. International performance measurement & verification protocol. [Washington, D.C: U.S. Dept. of Energy, Office of Energy Efficiency and Renewable Energy], 2002.

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44

Guide to Human Performance Measurements (Aiaa Standards). Amer Inst of Aeronautics &, 2001.

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45

Leithe, Joni L. Implementing Performance Measurement in Government: Illustrations and Resources. Government Finance Officers Association, 1997.

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46

Kreher, Ralf, e Karsten Gaenger. LTE Signaling: Troubleshooting and Performance Measurement. Wiley & Sons, Incorporated, John, 2015.

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47

International Performance Measurement & Verification Protocol Committee., United States. Dept. of Energy. Office of Energy Efficiency and Renewable Energy. e National Renewable Energy Laboratory (U.S.), eds. International performance measurement & verification protocol. [Washington, D.C: U.S. Dept. of Energy, Office of Energy Efficiency and Renewable Energy], 2003.

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48

International Performance Measurement & Verification Protocol Committee, United States. Dept. of Energy. Office of Energy Efficiency and Renewable Energy e National Renewable Energy Laboratory (U.S.), eds. International performance measurement & verification protocol. [Washington, D.C.]: Office of Energy Efficiency and Renewable Energy, U.S. Dept. of Energy, 2001.

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49

International Performance Measurement & Verification Protocol Committee., United States. Dept. of Energy. Office of Energy Efficiency and Renewable Energy. e National Renewable Energy Laboratory (U.S.), eds. International performance measurement & verification protocol. [Washington, D.C: U.S. Dept. of Energy, Office of Energy Efficiency and Renewable Energy], 2002.

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50

Institute, American National Standards. Measurement of Industrial Sound. (Performance Test Codes). American Society of Mechanical Engineers, 2005.

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