Literatura científica selecionada sobre o tema "Office of Support Services"
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Artigos de revistas sobre o assunto "Office of Support Services"
Carroll, Annemarie, e Claudia E. Johnson Bown. "Disability Support Services in Higher Education: An Extension of the Rehabilitation Process". Journal of Applied Rehabilitation Counseling 27, n.º 3 (1 de setembro de 1996): 54–59. http://dx.doi.org/10.1891/0047-2220.27.3.54.
Texto completo da fonteNamuwonge, Winifred. "Support Services for International Graduate Students at Makerere University". East African Journal of Education Studies 7, n.º 1 (16 de janeiro de 2024): 39–60. http://dx.doi.org/10.37284/eajes.7.1.1694.
Texto completo da fonteYarrison, Gerald. "Physicians' Office Laboratories: Support Services and Revenue Options". Laboratory Medicine 19, n.º 3 (1 de março de 1988): 171–73. http://dx.doi.org/10.1093/labmed/19.3.171.
Texto completo da fonteLim, Jeffred P. "Barangay Integrated Management System with Mobile Support". International Journal of Computer Science and Mobile Computing 11, n.º 7 (30 de julho de 2022): 119–27. http://dx.doi.org/10.47760/ijcsmc.2022.v11i07.011.
Texto completo da fonteSCHILL, ALEXANDER, e DIETBERT GUETTER. "EXTENDING GROUP COMMUNICATION FACILITIES TO SUPPORT COMPLEX DISTRIBUTED OFFICE PROCEDURES". International Journal of Cooperative Information Systems 03, n.º 02 (junho de 1994): 203–23. http://dx.doi.org/10.1142/s0218215794000132.
Texto completo da fonteHofstetter, Emily, e Elizabeth Stokoe. "Getting service at the constituency office: Analyzing citizens’ encounters with their Member of Parliament". Text & Talk 38, n.º 5 (28 de agosto de 2018): 551–73. http://dx.doi.org/10.1515/text-2018-0014.
Texto completo da fontePozenel, Jay. "Remarks by Jay Pozenel". Proceedings of the ASIL Annual Meeting 115 (2021): 225–27. http://dx.doi.org/10.1017/amp.2021.134.
Texto completo da fonteSchin, George, e Margareta Racovita. "IT&C support for decision making in notary offices". Journal of Public Administration and Governance 3, n.º 2 (10 de julho de 2013): 1. http://dx.doi.org/10.5296/jpag.v3i2.3769.
Texto completo da fonteChoi, Jong-Hag, Chansog (Francis) Kim, Jeong-Bon Kim e Yoonseok Zang. "Audit Office Size, Audit Quality, and Audit Pricing". AUDITING: A Journal of Practice & Theory 29, n.º 1 (1 de maio de 2010): 73–97. http://dx.doi.org/10.2308/aud.2010.29.1.73.
Texto completo da fonteCarter, Mark, Jennifer Stephenson e Mark Clayton. "Students With Severe Challenging Behaviour in Regular Classrooms: Support and Impacts". Australian Journal of Guidance and Counselling 18, n.º 2 (1 de dezembro de 2008): 141–59. http://dx.doi.org/10.1375/ajgc.18.2.141.
Texto completo da fonteTeses / dissertações sobre o assunto "Office of Support Services"
Payne, Mark H. "The use of decision support systems to innovate the process of contracting for goods and services at the Marine Corps Eastern Recruiting Region Regional Contracting Office". Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 2001. http://handle.dtic.mil/100.2/ADA401543.
Texto completo da fonteThesis advisor(s): Nissen, Mark E.; Cuskey, Jeffrey R. "December 2001." Includes bibliographical references (p. 89-90). Also available in print.
Tucker, Jane Marie. "WHAT SHAPES POLICE OFFICER WILLINGNESS TO USE STRESS INTERVENTION SERVICES? AN EMPIRICAL STUDY OF CURRENT FACTORS IN PENNSYLVANIA". Diss., Temple University Libraries, 2012. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/195687.
Texto completo da fontePh.D.
In the last 40 years the subject of police stress has gained increasing attention and a significant body of literature has emerged. This literature has documented the sources, types, and consequences of police stress. As a result of the negative consequences of police stress, a number of stress intervention services have been developed to treat police officers suffering from high stress. In spite of overwhelming evidence of the negative consequences of untreated police stress, stress intervention services remain under-utilized by police officers. Researchers cite concerns of stigma, confidentiality issues, and a general lack of confidence in service providers as reasons police do not use services. While numerous, most of the references to these factors are anecdotal in nature. Few empirical studies have focused on a systematic examination of variables that influence officer willingness to use services (positively or negatively), particularly in light of the growth of service offerings. Understanding what shapes officer willingness to use services remains a critical step in addressing the negative effects of police stress. This current study was designed to explore and examine factors that influence officer willingness to use services, with a focus on perceived organizational support (POS). The current study was undertaken with the cooperation of the Pennsylvania State Fraternal Order of Police (FOP) as the subject of police stress is of vital importance to the organization. A mixed-methods design was used to explore both the views of police officers regarding the availability and use of stress intervention services, and also the law enforcement agency response to issues of police stress. Qualitative methods included one-on-one interviews with 46 police officers throughout the Commonwealth of Pennsylvania, which were used to inform the development of a police officer questionnaire (POQ). The POQ was distributed to 4,000 randomly-selected police officers throughout the state to obtain their views of the availability of services, willingness to use services, and perception of organizational support. Additionally, a survey was sent to all law enforcement agencies in Pennsylvania to obtain current information on the nature and extent of stress intervention services for police and explore organizational responses to police stress. Findings indicate that police officers in the Commonwealth have a wide variety of stress intervention services available through their agencies. Officers who have concerns regarding the confidentiality and stigma related to the use of services reported lower willingness to use services. In contrast, officers who perceive support from the organization and view the organization as supportive of the use of services are more willing to use stress intervention services. Findings contradicted several long-held beliefs about the police subculture and use of stress intervention services. Officers did not prefer peer-based services and did not express a lack of confidence in professional service providers (psychologists/therapists). Secondly, officers in the sample had lower than expected self-reports of alcohol consumption and incidents of divorce. Results of this study have some policy and practical implications for increasing police officer willingness to use stress intervention services. Additionally, the results suggest positive changes in police subculture and officer use of stress intervention services.
Temple University--Theses
Kim, So Yoon. "Multifaceted Exploration of Disability Support Offices in Higher Education Institutions: Analyzing Websites, Staff Members’ Autism Attitudes and Knowledge, and Perspectives of Autistic Students". Thesis, Boston College, 2020. http://hdl.handle.net/2345/bc-ir:108774.
Texto completo da fonteMany autistic students enrolled in colleges/universities, who are academically qualified for admission, experience difficulties adjusting to their college life. Disability support offices (DSOs) of higher education institutions (HEIs) assume the responsibility of providing supports to autistic students, but many DSOs lack the resources to cater to the varied needs of these students. To gain a nuanced understanding, this set of three studies explores contextual factors around DSOs that may influence autistic students’ experiences with DSOs and their perspectives about available DSO support. In Study 1, DSO websites of 12 US HEIs were examined using multimodal discourse analysis, and the study revealed that DSO websites share genre features with advertisements. DSO websites advertised the services they provide in efforts to ‘brand’ their institution. This commodification of DSO supports raises concerns because accommodations given to students with disabilities should be understood as their legal rights rather than sellable products. In Study 2, a nationwide sample of 153 DSO staff members completed a battery of online surveys to determine significant predictors of their attitudes and knowledge about autism. The quality of previous contact was shown to be associated with social distance, openness, and knowledge about autism, and several institutional variables significantly predicted staff members’ attitudes and knowledge about autism. Lastly, in Study 3, 27 autistic undergraduate students were interviewed about their experiences with DSOs, and their responses were qualitatively analyzed using a generic inductive approach. Students reported on their general perceptions of DSOs, decisions about not receiving DSO supports, and their perception of ways that DSOs could support them better. Together, the findings of the three studies inform the work of DSOs in developing appropriate systems that support autistic students to successfully navigate college. Developing service provision systems that comprehensively address these issues reported by autistic students should be a collective institutional responsibility to increase autism awareness and acceptance on college campuses and make online and physical space accessible for autistic students
Thesis (PhD) — Boston College, 2020
Submitted to: Boston College. Lynch School of Education
Discipline: Teacher Education, Special Education, Curriculum and Instruction
Reinhard, Eric. "Contribution méthodologique à l'introduction du lean office dans un service support de gestion des approvisionnements : analyse longitudinale par étude de cas dans une entreprise fournisseur du secteur de la santé". Thesis, Strasbourg, 2017. http://www.theses.fr/2017STRAB011/document.
Texto completo da fonteLike most industrial companies, the Paul Hartmann company firstly deployed the Lean approach in factories. The implementation of Lean Office basic principles is decided through the Office Excellence method (Kugel, 2010) in the procurement support department. This method applied in some major German companies since 2002 has not been scientifically tested yet. Our research aims at testing this method with a unique case study approach and evaluating its completeness in comparison to the Lean Office’s concept base. A first contribution is made through a literature review for defining this Lean Office’s concept base. The five year-case study starts with a failure; the action-research moves to an intervention-research. After systematically challenging the case study learnings with the literature, our constructivist approach enables proposing an original Lean Office implementation method for practitioners’ use: Lean Office@SCM. It is a mixed approach made of a managerial part in parallel, and an operational one insequences
Falang, Linda. "Flexible support furniture for office use". Thesis, Mittuniversitetet, Avdelningen för industridesign, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-20263.
Texto completo da fonteMurphy, Brendan Joseph. "Multimedia services in a distributed office". Thesis, Loughborough University, 1990. https://dspace.lboro.ac.uk/2134/13977.
Texto completo da fonteLipperts, Steffen Richard Goswin. "Mobile agent support services". [S.l.] : [s.n.], 2002. http://deposit.ddb.de/cgi-bin/dokserv?idn=964753065.
Texto completo da fonteAdams, Vanessa. "Perceptions and expectations of regional office health employees regarding quality of internal head office services". Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/1967.
Texto completo da fonteENGLISH ABSTRACT: The purpose of this thesis is to determine the perceptions and expectations of employees at regional offices about the service delivered to them by central head office. A further objective is to establish what employees at regional offices expect from head office, attempting thereby to establish the current position of the head office (perceived image) in relation to their expectations (ideal image). The method of data collection is quantitative with a survey design technique in the form of questionnaires to be completed by all employees at regional offices in order to assess their perceptions and expectations. The basis of the theoretical and legislative framework of this research is service delivery. It is within the context of service delivery that internal customer service within the organisation, in particular, is conferred. The legislative framework is also dedicated to Batho Pele and the eight principles to highlight public service delivery. These principles should equally be applied when it comes to internal customer service. The main findings from this study are that employees and the four regional offices per se have different perceptions and expectations about the internal service delivered by central head office. This must be taken cognisance of because perceptions can be the core element of most organisational behaviour and the expectations that employees hold is important for the morale and effectiveness of organisations. The following objectives were achieved: A review of the policies, documents and annual reports to determine to what extent the central head office delivers an internal service to the regional offices. An evaluation as to how internal service delivery is being perceived. An evaluation of the ideal central head office. Established the shortcomings of the current internal service being delivered. It is also recommended that future research can be to ascertain how those negative feelings impacts on job satisfaction and commitment to the organisation and how it affects employee turnover.
AFRIKAANSE OPSOMMING: Die doel van hierdie tesis is om die persepsies en verwagtinge van werknemers by die streekkantore, oor die diens wat aan hulle verskaf deur sentrale hoofkantoor, te bepaal. 'n Verdere doel is om vas te stel wat werknemers by die streekkantore verwag van hoofkantoor. Sodoende probeer om vas te stel wat die huidige stand van die hoofkantoor (waargenome beeld) in verhouding tot hul (werknemers) verwagtinge (ideaal beeld) is. Die metode van data-insameling is kwantitatief met 'n opname ontwerp in die vorm van vraelyste. Hierdie vraelyste sal deur alle werknemers by die streekkantore voltooi word, om hul persepsies en verwagtinge te assesseer. Die basis van die teoretiese en die wetgewende raamwerk van hierdie navorsing is dienslewering. Dit is binne die konteks van dienslewering wat interne kliënte diens binne die organisasie, in die besonder, toegeken word. Die wetgewende raamwerk is ook toegewyd aan die agt beginsels van Batho Pele en dus openbare dienslewering te versterk. Hierdie beginsels moet ook toegepas word wanneer dit kom by die interne kliënte diens. Die belangrikste bevindings van hierdie studie is dat die werknemers en die vier streekkantore as sulks het verskillende persepsies en verwagtinge oor die interne diens gelewer deur die sentrale hoofkantoor. Dit moet kennis geneem word want persepsies kan die kern element van meeste organisatoriese gedrag wees en die verwagtinge wat werknemers hou is belangrik vir die moraal en doeltreffendheid van organisasies. Die volgende doelwitte was bereik: „n Hersiening van die beleid, dokumente en die jaarlikse verslae om te bepaal tot watter mate die sentrale hoofkantoor „n interne diens aan die streekkantore lewer. „n Evaluering oor hoe interne dienslewering waargeneem word. „n Evaluering van die ideale sentrale hoofkantoor. Die tekortkominge van die huidige interne diens wat gelewer word is vasgestel. Dit word aanbeveel dat toekomstige navorsing toegewy word om vas te stel hoe negatiewe gevoelens impak op werkstevredenheid en verbintenis tot die organisasie en ook hoe dit werknemer omset beïnvloed.
Kordale, Rammohan. "System support for scalable services". Diss., Georgia Institute of Technology, 1997. http://hdl.handle.net/1853/8246.
Texto completo da fontePullan, Marie. "Support Services for Millennial Undergraduates". NSUWorks, 2013. http://nsuworks.nova.edu/gscis_etd/277.
Texto completo da fonteLivros sobre o assunto "Office of Support Services"
Enforcement, United States Office of Surface Mining Reclamation and. Support services guide, OSMRE. Washington, D.C: Headquarters, [Office of Surface Mining Reclamation and Enforcement, 1988.
Encontre o texto completo da fonteUnited States. Office of Surface Mining Reclamation and Enforcement. Support services guide, OSMRE. Washington, D.C: Headquarters, [Office of Surface Mining Reclamation and Enforcement, 1988.
Encontre o texto completo da fonteUnited States. Environmental Protection Agency. Office of Solid Waste and Emergency Response. Technical support services for Superfund site remediation. 2a ed. Washington, DC: U.S. Environmental Protection Agency, Office of Solid Waste and Emergency Response, 1990.
Encontre o texto completo da fonteUnited States. Environmental Protection Agency. Office of Solid Waste and Emergency Response. Technical support services for Superfund site remediation. 2a ed. Washington, DC: U.S. Environmental Protection Agency, Office of Solid Waste and Emergency Response, 1990.
Encontre o texto completo da fonteRiddle, Dorothy I. Offshore back office operations: Supplying support services to global markets. Geneva: ITC, 2000.
Encontre o texto completo da fonteNew York (State). Dept. of Audit and Control. Division of Management Audit. Department of Social Services, child support enforcement program. [Albany?: The Division, 1995.
Encontre o texto completo da fonteCourtney, Thurman, e Entrepreneur Press, eds. Start your own office and administrative support service: Your step-by-step guide to success. [Irvine Calif.]: Entrepreneur Press, 2007.
Encontre o texto completo da fonteNew York (State). Dept. of Audit and Control. Division of Management Audit. Office of Mental Retardation and Developmental Disabilities: Family support services - an effective program. [Albany, N.Y: The Division, 1992.
Encontre o texto completo da fonteUtah. Legislature. Office of the Legislative Auditor General. A performance audit of the Office of Recovery Services. Salt Lake City]: Utah Office of the Legislative Auditor General, 2005.
Encontre o texto completo da fonteRussell, Justin. Home Office funding of victim support schemes--money well spent? London: Home Office, 1990.
Encontre o texto completo da fonteCapítulos de livros sobre o assunto "Office of Support Services"
Xu, Huixuan, e Maureen Yin Lee Chan. "Faculty Perceived Impacts of the Support from a Centralized Service-Learning Office". In Quality of Life in Asia, 35–45. Singapore: Springer Nature Singapore, 2022. http://dx.doi.org/10.1007/978-981-19-2437-8_3.
Texto completo da fonteGoltra, Peter S. "Office Services". In Medcin, 554–58. New York, NY: Springer New York, 1997. http://dx.doi.org/10.1007/978-1-4612-2286-6_79.
Texto completo da fonteJeffries, Charles, e Thomas Lloyd. "Information Services". In The Colonial Office, 182–91. London: Routledge, 2023. http://dx.doi.org/10.4324/9781003369189-21.
Texto completo da fonteSmith, Tony. "Enterprise Office Services". In SharePoint 2013 User’s Guide, 485–98. Berkeley, CA: Apress, 2013. http://dx.doi.org/10.1007/978-1-4302-4834-7_14.
Texto completo da fonteSmith, Tony. "Enterprise Office Services". In SharePoint 2016 User's Guide, 519–31. Berkeley, CA: Apress, 2016. http://dx.doi.org/10.1007/978-1-4842-2244-7_14.
Texto completo da fonteBates, Seth, e Tony Smith. "Enterprise Office Services". In SharePoint 2010 User’s Guide, 401–10. Berkeley, CA: Apress, 2010. http://dx.doi.org/10.1007/978-1-4302-2764-9_10.
Texto completo da fonteCollins, Mark J., e Michael Mayberry. "Excel Services". In Pro Office 365 Development, 253–77. Berkeley, CA: Apress, 2012. http://dx.doi.org/10.1007/978-1-4302-4075-4_7.
Texto completo da fonteSharpton, Amy N. "Support Services". In Encyclopedia of Immigrant Health, 1396–97. New York, NY: Springer New York, 2012. http://dx.doi.org/10.1007/978-1-4419-5659-0_739.
Texto completo da fonteRocco, Tonette S., Lori Ann Gionti, Cynthia M. Januszka, Sunny L. Munn e Joshua C. Collins. "Creating a Support Structure for Academic Writing and Publication Support". In Handbook of Research on Scholarly Publishing and Research Methods, 21–37. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-7409-7.ch002.
Texto completo da fonte"The Officers of the Support Services". In The British Officer, 286–99. Routledge, 2014. http://dx.doi.org/10.4324/9781315834290-16.
Texto completo da fonteTrabalhos de conferências sobre o assunto "Office of Support Services"
Momanyi, Maxwell Omwenga, Julianne Suzanne Sansa-Otim e Agnes F. Namulindwa Lumala. "Robust Mobile Cloud Services through Offline Support". In 2012 African Conference on Software Engineering & Applied Computing (ACSEAC). IEEE, 2012. http://dx.doi.org/10.1109/acseac.2012.27.
Texto completo da fonteGerasimenko, A. Yu. "Optimization of information and library services of the Central Scientific Library of the Ural Branch of the Russian Academy of Sciences in the information system "Web-office of a Scientist"". In Information Support of Science: New Technologies. Central Scientific Library of the Urals Branch of the Russian Academy of Sciences, 2018. http://dx.doi.org/10.32460/ion_nt-2018-0012.
Texto completo da fonteRando, Mario, Gaute Mo, Katie Overton, Fernando Ibáñez e Manuel Sánchez-Solís. "Finansparken Bjergsted: an innovative timber-framed office building". In IABSE Symposium, Guimarães 2019: Towards a Resilient Built Environment Risk and Asset Management. Zurich, Switzerland: International Association for Bridge and Structural Engineering (IABSE), 2019. http://dx.doi.org/10.2749/guimaraes.2019.0729.
Texto completo da fonteQin, Tao, Miao He, Changrui Ren, Jin Dong e Sai Zeng. "An effective sequential pattern mining algorithm to support automatic process classification in contact center back office". In 2012 IEEE International Conference on Service Operations and Logistics and Informatics (SOLI). IEEE, 2012. http://dx.doi.org/10.1109/soli.2012.6273502.
Texto completo da fonteHolzerová, Patrícia, e Zuzana Čičková. "Forms of State Aid and the Importance of its Regulation". In 27th International Scientific Conference Strategic Management and Decision Support Systems in Strategic Management. University of Novi Sad, Faculty of Economics in Subotica, 2022. http://dx.doi.org/10.46541/978-86-7233-406-7_227.
Texto completo da fonteRobinson, Risa J., Dean Culver, Michael J. Schertzer, Timothy P. Landschoot e Edward C. Hensel. "Understanding the Causes for Low Student Office Hour Attendance". In ASME 2014 International Mechanical Engineering Congress and Exposition. American Society of Mechanical Engineers, 2014. http://dx.doi.org/10.1115/imece2014-38698.
Texto completo da fonteOprisan, Emilia, e Ianculescu Gabriela. "USING ROBOBRAILLE PROGRAM IN CURRICULAR AND EXTRACURRICULAR ACTIVITIES FOR PEOPLE WITH VISUAL IMPAIRMENTS". In eLSE 2015. Carol I National Defence University Publishing House, 2015. http://dx.doi.org/10.12753/2066-026x-15-130.
Texto completo da fonteHendrawan, Muhammad Rosyihan, e Gani Nur Pramudyo. "Management of Public Information Disclosure in Indonesian Autonomous University: Case Study in Universitas Brawijaya". In International Conference on Documentation and Information. Pusat Data dan Dokumentasi Ilmiah, 2020. http://dx.doi.org/10.14203/icdi.v3i.36.
Texto completo da fonteJeannin, Antoine, Rodrigo Vieira Camara de Castro, Jonathan Peter e Sebastien de Tessieres. "Enhanced Use of Digital Solutions to Enable New Health Care Services on Calm Buoys". In Offshore Technology Conference. OTC, 2021. http://dx.doi.org/10.4043/31126-ms.
Texto completo da fonteWaanders, Tim, Bernhard Singer, Maya Shpak, Frank Roth, Dennis Fadljevic, Jürgen Plorin, Omer Hasharoni e Avishay Limonad. "Cheeseman Award Paper: Integration and Test of a Degraded Visual Environment System on H145". In Vertical Flight Society 76th Annual Forum & Technology Display. The Vertical Flight Society, 2020. http://dx.doi.org/10.4050/f-0076-2020-16432.
Texto completo da fonteRelatórios de organizações sobre o assunto "Office of Support Services"
Boehm, Ted W., e Jim Handy. Crawfordsville Technical Services Asset Management Workflow Improvement Project. Purdue University, 2023. http://dx.doi.org/10.5703/1288284317581.
Texto completo da fonteMetzger, William R. Technical Support Services for the Office of Naval Research Littoral Warfare Advanced Development Project. Fort Belvoir, VA: Defense Technical Information Center, setembro de 2005. http://dx.doi.org/10.21236/ada578338.
Texto completo da fonteIatsyshyn, Anna V., Valeriia O. Kovach, Yevhen O. Romanenko e Andrii V. Iatsyshyn. Cloud services application ways for preparation of future PhD. [б. в.], setembro de 2019. http://dx.doi.org/10.31812/123456789/3248.
Texto completo da fonteLEONOV, T. M., V. M. BOLSHAKOVA e P. YU NAUMOV. THEORETICAL AND LEGAL ASPECTS OF PROVIDING MEDICAL ASSISTANCE TO EMPLOYEES OF THE MILITARY PROSECUTOR’S OFFICE. Science and Innovation Center Publishing House, 2021. http://dx.doi.org/10.12731/2576-9634-2021-5-4-12.
Texto completo da fonteHoman, Rick, e Catherine Searle. Programmatic implications of a cost study of home-based care programs in South Africa. Population Council, 2005. http://dx.doi.org/10.31899/hiv14.1001.
Texto completo da fonteButler, Nadia, e Soha Karam. Key Considerations for Integrating COVID-19 Vaccination Services: Insights from Iraq and Syria for the MENA Region. SSHAP, setembro de 2022. http://dx.doi.org/10.19088/sshap.2022.034.
Texto completo da fonteBuick, Fiona, Miriam Glennie, Helen Dickinson, Deborah Blackman, Sue Williamson, Vindhya Weeratunga e Massimiliano Tani. Flexible working in the Australian Capital Territory (ACTPS). Australia and New Zealand School of Government, setembro de 2022. http://dx.doi.org/10.54810/gwen3105.
Texto completo da fonteFreed, Danielle. K4D Evidence Summaries Informing Global COVID-19 Pandemic Response. Institute of Development Studies, setembro de 2022. http://dx.doi.org/10.19088/k4d.2022.158.
Texto completo da fonteBrazdziunas, C. IPng Support for ATM Services. RFC Editor, agosto de 1994. http://dx.doi.org/10.17487/rfc1680.
Texto completo da fonteFisher, Fred H. AUSS and ATV Support Services. Fort Belvoir, VA: Defense Technical Information Center, janeiro de 1992. http://dx.doi.org/10.21236/ada247731.
Texto completo da fonte