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Marfudhotun, Imas, e Wiyatmi Wiyatmi. "The Body Autonomy in the Short Story “Wanita Muda di Sebuah Hotel Mewah” by Hamsad Rangkuti: The Feminism Discourse Analysis of Sara Mills". International Journal of Linguistics, Literature and Translation 4, n.º 10 (29 de outubro de 2021): 38–45. http://dx.doi.org/10.32996/ijllt.2021.4.10.6.
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Patriarchal capitalism shows the dominance of men in the various life sector. Feminism, as a style, demands gender equality. This research aims to understand body autonomy in a short story "Wanita Muda di Sebuah Hotel Mewah" with Sara Mills' feminist perspective. This descriptive qualitative method took the data from the short story written by Hamsad Rangkuti in 2016, published by Senja. This research observed the subjects, objects, and readers via reading and note techniques. The results showed that the sixteen-year-old woman became the object. The woman did not have any autonomy over her body. The other problem was the economic problems that made her sold his virginity. The self-trafficking process of the hotel officer made the officer the subject. The third matter, the beauty of the body and the virginity, was the co-modification that had price value. The fourth, the woman could not control her body. The feminist interpretation, based on Sara Mills, in the short story, showed that the woman became the object, the guess, and the hotel officer as the subject. The position woman also had the reader's position, the hotel officer, and the hotel guest.
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Conroy, Stephen J., Nicholas Toma e Gregory P. Gibson. "The effect of the Las Vegas Strip on hotel prices: A hedonic approach". Tourism Economics 26, n.º 4 (28 de junho de 2019): 622–39. http://dx.doi.org/10.1177/1354816619858259.
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The authors investigate the effect of location on the nightly hotel room rates charged in Las Vegas. Using a hedonic estimation approach, the authors control for room amenities and hotel and time characteristics. Including 6087 hotel room nights for hotels located near the Las Vegas Strip in two different years (2012 and 2017), the authors estimate the relationship between hotel location and nightly room rates. Consistent with prior investigations, the authors find strong evidence for the effect of location, amenities, and day of week on hotel prices, with a “Strip premium” of 40.21% (US$106.85 at the mean hotel price) for hotels located within 0.25 miles of the Las Vegas Strip compared to hotels beyond 0.75 miles of the Strip. They estimate a Center-of-Strip premium of 70.23% (US$186.61 at the mean hotel price) for hotels located within 0.75 miles, 36.89% (US$98.01) for the next 0.75 miles, and 18.89% (US$50.18) for the next 0.75 miles, compared to hotels beyond 2.25 miles.
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Fajer, Maria. "Watermills – a Forgotten River Valley Heritage – selected examples from the Silesian voivodeship, Poland". Environmental & Socio-economic Studies 2, n.º 2 (1 de junho de 2014): 1–9. http://dx.doi.org/10.1515/environ-2015-0032.
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Abstract This study is an attempt to describe the current condition of the watermills situated in the river valleys of the Silesian voivodeship. Changes in the number and distribution of mills from the late 18th century until the 20th century have been presented (as exemplified by the Liswarta River basin in the northern part of the voivodeship). Watermills have been discussed both as industrial monuments that document the history of the milling industry and as tourist attractions. Currently, working mills that serve the local population in rural areas are a rarity, and working watermills are unique sites that should be protected as industrial monuments that constitute an important part of our cultural heritage. They are among those industrial monuments that are particularly vulnerable to destruction. Such mills increasingly attract the interest of industrial tourism promoters. Activities aimed at promoting watermills as cultural heritage sites and leading to their protection and preservation as part of the river valley landscape have also been discussed. In the Silesian voivodeship, there are many watermills that deserve attention; some of these are listed in the register of monuments maintained by the National Heritage Board of Poland. Unfortunately, most disused mills are falling into disrepair and are slowly disappearing; only a few have been preserved in good condition. Many of these have long histories and they are also situated in areas attractive for tourists. There is no doubt that watermills should be preserved. Their inclusion in open-air museums is not the only solution – any form of protection in situ by putting them to different uses is also valuable. Changing the function of a mill to serve as a hotel, restaurant, cultural centre, etc. makes it possible to maintain these sites as parts of river valley landscapes.
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Evans, Brian L. "The Panthay Mission of 1872 and its Legacies". Journal of Southeast Asian Studies 16, n.º 1 (março de 1985): 117–28. http://dx.doi.org/10.1017/s0022463400012790.
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On the last day of May 1872, “three respectably, but not ostentatiously dressed Chinamen” arrived at the Charing Cross Hotel, London. They brought with them three letters and four heavy boxes for presentation to Her Majesty, Queen Victoria. While they waited for a reply to their letters and for an opportunity to present the boxes, they toured London, visiting the Mint, Woolwich Arsenal, Newgate Prison, the Enfield Ordnance Factory, the Powder Mills at Waltham Abbey, the Post Office and the Bank of England. At the end of July they were informed that Her Majesty's Government could not accept the proposals outlined in their letters and that Her Majesty could not receive the boxes. On 21 September 1872, the three Chinese departed, leaving behind the four sealed boxes. Thus appeared to end one of the more bizarre episodes in nineteenth-century Anglo-Chinese relations.
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Wijaya, K., Sutrisno, A. A. Solahuddin e A. Z. Siregar. "Characteristic of appropriate material building partition board by utilizing waste oil palm trunk". Journal of Physics: Conference Series 2193, n.º 1 (1 de fevereiro de 2022): 012094. http://dx.doi.org/10.1088/1742-6596/2193/1/012094.
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Abstract Construction of high-rise buildings is currently flourishing implemented that serves as an office, hall, hotel, or home. High-rise buildings in general minimize the use of construction materials that has a heavy weight to reduce the building load and achieving efficiency. One of construction parts that can be minimized weight is a wall construction. The materials of partition wall which produced are glass, gypsum, concrete and wood. This research uses of wood fiber materials from oil palm trunks which have reached the age of replanting. It is constituted by the growing oil palm plantations and palm oil mills in Indonesia so that it will also increase waste produced. This research uses experimental methods to determine the mixture of adhesive and oil palm trunk fiber (OPTF) in order to reach the standards of strength by find out the physical and mechanical properties of the partition. The result shows that using ratio 70:30 of adhesive and OPTF reach the standard partition wall that serves as partition board and decorative panel.
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Dewi, Ni Putu Intan Putri Saraswati, Putu Sabda Jayendra e I. Ketut Muliadiasa. "Analisis implementasi green hotel di sarinbuana eco lodge". Jurnal Ilmiah Pariwisata dan Bisnis 2, n.º 1 (30 de janeiro de 2023): 296–312. http://dx.doi.org/10.22334/paris.v2i1.302.
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Penelitian ini bertujuan untuk mengetahui implementasi dari dimensi green hotel dan manajemen pengelolaannya.di Sarinbuana Eco Lodge. Penelitian ini penting guna mendorong industri perhotelan untuk mengadaptasi langkah-langkah ramah lingkungan untuk keberlanjutan. Jenis dari ini penelitian ini yaitu penelitian kualitatif deskriptif. Teknik pengumpulan data yang digunakan dalam penelitian ini yaitu wawancara, observasi dan kuesioner yang mengacu pada Pedoman Pelaksanaan Green Hotel di Indonesia yang diterbitkan oleh Kementrian Pariwisata dan Ekonomi Kreatif tahun 2016. Tehnik analisis data yang digunakan dalam penelitian ini adalah tehnik analisis data dari Miles dan Huberman. Hasil penelitian ini menunjukkan persentase implementasi green hotel sebesar 83,73 % dari dimensi green hotel serta manajemen pengelolaan yang mana menunjukkan bahwa implementasi green hotel di Sarinbuana Eco Lodge sudah berjalan dengan cukup baik dan sesuai dengan Pedoman Pelaksanaan Green Hotel di Indonesia. Sebagai suatu akomodasi, Sarinbuana Eco Lodge mampu menciptakan kesimbangan antara lingkungan, sosial serta ekonomi melalui penerapan dimensi-dimensi green hotel pada seluruh operasionalnya.
This study aims to determine the implementation of the green hotel dimension and its management at Sarinbuana Eco Lodge. This research is important to encourage the hotel industry to adopt environmentally friendly measures for sustainability. The type of this research is descriptive qualitative. The data collection techniques used in this study were interviews, observations and questionnaire referring to Guidelines for the Implementation of Green Hotels in Indonesia published by the Ministry of Tourism and Creative Economy in 2016. The data analysis technique used in this study is the analysis technique by Miles and Huberman. The results of this study indicate that the percentage of green hotel implementation is 83, 73 % of the green hotel dimension and green management which shows that the implementation of green hotel at Sarinbuana Eco Lodge has been going quite well and in accordance with the Guidelines for the Implementation of Green Hotels in Indonesia. As an accommodation, Sarinbuana Eco Lodge is able to create a balance between the environment, social and economy through the application of green hotel dimensions in all its operations.
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Valentin, Maxence, e John W. O’Neill. "The Value of Location for Urban Hotels". Cornell Hospitality Quarterly 60, n.º 1 (30 de maio de 2018): 5–24. http://dx.doi.org/10.1177/1938965518777725.
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This study finds that hotel location significantly contributes to the property market value. With a sample of more than 600 hotel sales transactions within the Chicago Metropolitan Statistical Area (MSA), the theory that properties located closer to the city center, that is, the Loop, carry market value premiums is tested and supported by the data. Despite being the predominant spatial value driver for hotels, the effect of proximity to the city center is found to be heterogeneous. An additional mile away from the Loop decreases property value by 13% on average when the hotel is located within the 10 miles from the Loop. However, value decreases at a much lower pace when hotels are located outside this 10-mile buffer. Other spatial variables, such as access to transportation systems and neighborhood dimensions, show that accessibility and environment play a lesser but decisive role in hotel market value. Practitioners and researchers may benefit from these findings mostly when comparing and analyzing hotel market values in a context similar to the urban structure of Chicago.
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Merkle, Larry, e Maureen Doyle. "SIGCSE Technical Symposium 2022 call for participation". ACM SIGCSE Bulletin 54, n.º 1 (janeiro de 2022): 4–5. http://dx.doi.org/10.1145/3516410.3516412.
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The 2022 Technical Symposium is scheduled for March 2-5, 2022 at the Rhode Island Convention Center in Providence (RICC), RI, USA, and we are excited to offer the conference for the first time ever in a hybrid modality. The theme is computing education's role in contributing to society's hope for a better future. There are a number of hotels within 0.1 miles (160 m) of the RICC, including the Omni Providence Hotel, which has skybridge access to the convention center.
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Setya, Azizah Dwi, Agung Sulistyo e MMA Christiatmani. "Optimalisasi Layanan Guest Service Center Dalam Menciptakan Kepuasan Tamu (Studi Pada Gumaya Tower Hotel Semarang)". Jurnal Manajemen DIVERSIFIKASI 4, n.º 2 (12 de junho de 2024): 278–89. http://dx.doi.org/10.24127/diversifikasi.v4i2.5465.
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The presence of hotels as a tourism-supporting industry is expected to be able to meet tourist expectations. As the tourism sector develops, the hotel industry continues to grow. The large number of accommodation service providers means that hotel management faces business competition. Service instruments can be one of the considerations for used. The success of the hotel business is not only related to strategy but also to the communication carried out. Through the guest service centre division, it is hoped that it will support the achievement of sustainability and hotel guest satisfaction. This study uses a qualitative research design in an effort to uncover service practices carried out at the Gumaya Tower Hotel. To produce quality interview data, service instruments were used in this research. Some of these instruments include responsiveness, assurance, empathy, reliability, and tangible. Guest service centre staff were chosen as research informants. The Miles Huberman method was used to maintain the quality of the data produced. In an effort to maintain the validity of the data, triangulation techniques were used in this research. The Gumaya Tower Hotel staff has fully implemented the service concept, according to the analysis. This instrument is able to provide hotel guests with satisfaction. Furthermore, the findings of this research can be used as a guide to creating quality services.
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Aditya, Andra, e Kurniawati Kurniawati. "Food Waste Management Challenges and Strategies in The Hotel Industry in Jakarta". Journal of Social Research 2, n.º 9 (7 de agosto de 2023): 2983–89. http://dx.doi.org/10.55324/josr.v2i9.1295.
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This study aims to analyze the management of food waste in the hotel sector with a focus on reducing the amount of food waste produced. The research method used is a qualitative method with the Miles and Huberman Model approach. Primary data was obtained through in-depth interviews with 22 respondents from FnB hospitality practitioners, experts, customers, and Foodbank institutions, using a purposive sampling technique. The results show that food processing in the hotel sector is carried out efficiently, but there are differences in the number of food waste per customer. Challenges in Food Waste Management (FWM) include unpredictable sales fluctuations, lack of customer awareness, and food wastage. Effective strategies to reduce food waste involve inventory management, employee training, customer education, and collaboration with Foodbank institutions. FWM has significant economic, social, and environmental impacts. FWM has direct links to the three Sustainable Development Goals (SDG 2, SDG 12, and SDG 13) on eradicating hunger, responsible consumption and production, and climate action. Managerial implications for hotels based on these conclusions include implementing an effective monitoring and reporting system related to FWM, collaboration with Food Rescue agencies, and encouraging customer participation through education and incentives. To reduce food waste and support sustainable development goals.
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Hartawan, I. Putu Yuda. "Konsep pelestarian lingkungan melalui implementasi green hotel di akasha villa & restaurant". Jurnal Ilmiah Pariwisata dan Bisnis 1, n.º 9 (30 de setembro de 2022): 2445–66. http://dx.doi.org/10.22334/paris.v1i9.167.
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Konsep green hotel adalah konsep dimana pelakunya memperhatikan setiap tindakan yang dilakukan agar tidak memberikan dampak negatif terhadap lingkungan. Akasha Villa & Restaurant adalah akomodasi yang ingin menjadi pelopor dalam melawan isu lingkungan dengan menerapkan konsep green hotel. Untuk dapat menerapkan kosep green hotel dengan baik, maka diperlukan penlitian mengenai implementasi konsep green hotel di Akasha Villa & Restaurant. Tujuan penelitian ini adalah untuk mengetahui faktor penyebab konsep green hotel diterapkan, serta bagaimana implementasi konsep tersebut di Akasha Villa & Restaurant. Metode pengumpulan data adalah dengan observasi, wawancara, dokumentasi dan studi kepustakaan. Responden yang digunakan adalah dari pihak manajemen Akasha Villa & Restaurant. Teknik analisis yang digunakan adalah deskriptif kualitatif dengan menggunakan model Miles dan Huberman. Hasil dari penelitian ini menemukan terdapat tiga faktor penyebab konsep green hotel diterapkan yaitu faktor lingkungan, budaya, dan ekonomi. Peneliti juga menemuka implementasi konsep green living berdasarkan lima indikator miliki Bowring. Pengaruh implementasi green hotel dirasakan baik oleh pihak manajemen maupun masyarakat sekitar.
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Satrabhandhu, Ong-Ard. "Hotel Rachamankha, Chiang Mai". Journal of Traditional Building, Architecture and Urbanism, n.º 1 (20 de novembro de 2020): 40–47. http://dx.doi.org/10.51303/jtbau.vi1.325.
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La creación de lugares es de suma importancia en los pueblos y las ciudades de hoy en día. Los edificios que conectan con la comunidad y la memoria son preferibles a los objetos vanguardistas que perturban el entorno existente. Cada nuevo edificio debe reflejar la preocupación por la escala y la belleza que ha sido compartida durante miles de años. El Hotel Rachamankha se construyó utilizando únicamente materiales naturales, como se hacía en el pasado. Una mezcla de cal, un material duradero tradicional, se utilizó en las paredes para obtener la textura y el color deseados. Se utilizó madera reciclada para todo el proyecto, y sus superficies desgastadas añadieron encanto al edificio. El tejado y las baldosas del suelo fueron fabricados localmente con terracota.
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Wedasuar, Putu Rany, I. Made Sudana e Ni Nyoman Yintayani. "adoption of environmental management accounting". International journal of social sciences 6, n.º 1 (29 de março de 2023): 31–36. http://dx.doi.org/10.21744/ijss.v6n1.2096.
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The use of environmental management accounting concepts for companies encourages the ability to minimize the environmental problems it faces. The same is the case with five-star hotel companies in the Nusa Dua area. this study aims to examine the adoption of EMA in the hotel industry in Nusa Dua and the Adoption of Environmental Management Accounting (EMA) among hotel companies in Nusa Dua. This research is qualitative research. Data collection is done by survey, interview, and observation. Data analysis used interactive model of analysis from Miles and Huberman. The findings that can be seen are scale of environmental costs and contemporary management accounting practices affect the implementation of environmental management accounting in the hotel industry. The company considers that the implementation of Activity Based Costing provides better insight into the structure of hotel expenses.
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K G, Sahana. "Miles Atime". International Journal for Research in Applied Science and Engineering Technology 10, n.º 7 (31 de julho de 2022): 3101–6. http://dx.doi.org/10.22214/ijraset.2022.45681.
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Abstract: As tourism is one of the fastest growing industries today, thus within the tourism industry events are getting more and more important. People have become more interested in events of all kinds, and will travel far away to participate in events that they find interesting. Events can offer various economic and social benefits for destinations, and therefore destination managers can and should employ events effectively in a tourism role. It has become widely accepted that every community and destination need to adopt a long-term, strategic approach to event tourism thereby planning and development in order to realize the full tourism potential of events. This study was launched as a response to the lack of studies on how Tours strategies are actually used in destinations. The study was directed to tours and travel management system and the aim was to explore Tour and Travel packages. We offer tour and travel services including ticket bookings, hotel reservations, rental car services, holiday tour packages, domestic tour packages. We provide the most suitably designed as well as the customized travel packages to the customers. We offer everything related to travelling services under one roof
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Arismayanti, Ni Ketut, I. Gusti Ayu Melistyari Dewi e Dinar Sukma Pramesti. "Wajah akomodasi masa kini (case study: pengelolaan green hotel di sarinbuana eco lodge)". Jurnal Ilmiah Hospitality Management 12, n.º 2 (30 de junho de 2022): 131–44. http://dx.doi.org/10.22334/jihm.v12i2.203.
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Penelitian ini bertujuan untuk mengetahui implementasi dari dimensi green hotel dan manajemen pengelolaannya.di Sarinbuana Eco Lodge. Penelitian ini penting guna mendorong industri perhotelan untuk mengadaptasi langkah-langkah ramah lingkungan untuk keberlanjutan. Jenis dari ini penelitian ini yaitu penelitian kualitatif deskriptif. Teknik pengumpulan data yang digunakan dalam penelitian ini yaitu wawancara serta observasi mengacu pada Pedoman Pelaksanaan Green Hotel di Indonesia yang diterbitkan oleh Kementrian Pariwisata dan Ekonomi Kreatif tahun 2016. Tehnik analisis data yang digunakan dalam penelitian ini adalah tehnik analisis data dari Miles dan Huberman. Hasil analisis dari wawancara yang peneliti telah lakukan dengan narasumber, implementasi green hotel di Sarinbuana Eco Lodge sudah berjalan dengan cukup baik. Sebagai suatu akomodasi, Sarinbuana Eco Lodge mampu menciptakan kesimbangan antara lingkungan, sosial serta ekonomi melalui penerapan dimensi-dimensi green hotel pada seluruh operasionalnya.
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Sulaiman, Debbi, e Lexi Pranata B.Limbing. "PROFESSIONALISM AND ENTREPRENEURIAL ACTION HOUSEKEEPER HOTEL". Jurnal Entrepreneur dan Entrepreneurship 8, n.º 1 (25 de março de 2019): 13–18. http://dx.doi.org/10.37715/jee.v8i1.1112.
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The purpose of this study is to determine the performance of hotel housekeeper professionalism and entrepreneurial action. The research method used a qualitative approach. Data were collected using interviews and observations. For data analysis, the present study used the technique of Miles and Huberman (1994). This study found that entrepreneurial action from hotel housekeepers was identified by a number of attributes such as passion, open mindedness to change, teamoriented attitude, competence and ability towards housekeeping, interpersonal skills, ability to control personal emotions, professional ethics, leadership spirit and perfectionist.
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Pandi, Wayan, Irmayanti Diah Jatiningsih e Edy Semara Putra. "STRATEGI ADAPTASI HOTEL PARAMA SU DALAM MENINGKATKAN OKUPANSI PADA MASA PANDEMI COVID-19". Jurnal Pariwisata PaRAMA : Panorama, Recreation, Accomodation, Merchandise, Accessbility 3, n.º 1 (30 de junho de 2022): 22–31. http://dx.doi.org/10.36417/jpp.v3i1.446.
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ABSTRACTThis research is located in Palu City, namely Parama Su Hotel. The purpose of this study was to determine the adaptation strategy of Parama Su Hotel in increasing occupancy during the Covid19 pandemic. The decline in occupancy resulting from the global Covid-19 pandemic has had a negative impact on the tourism industry, which includes the tourist accommodation or hospitality sector. The hotel sector was paralyzed for several months at the beginning of the spread of the Covid-19 pandemic in Indonesia, that in March 2020. This study used a qualitative approach and analyzed descriptively. Data collection techniques consist of observation, interviews, and documentation. sources of information in this study managers and employees of Hotel Parama Su. Data collection techniques using data analysis techniques Miles and Huberman, namely, data reduction, data presentation, and drawing conclusions. The results showed that the implementation of government regulations in anticipating Covid-19 had a negative impact on the Parama Su hotel. In the worst situation, the hotel tries to survive during the Covid-19 pandemic by managing and controlling the implementation of activities at the Parama Su Hotel.
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Sapta Hulu, Sandy Twin, e Sumiyati Sumiyati. "STRATEGI HUMAS HOTEL 101 URBAN JAKARTA PEMUDA DALAM MENINGKATKAN OCCUPANCY HOTEL". Seminar Nasional Pariwisata dan Kewirausahaan (SNPK) 3 (16 de maio de 2024): 337–44. http://dx.doi.org/10.36441/snpk.vol3.2024.237.
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Upaya dalam meningkatkan tingkat hunian hotel atau occupancy Hotel 1O1 Urban Jakarta Pemuda salah yang dilakukan adalah penyelenggaraan event-event secara rutin. Tujuan penelitian ini adalah untuk mengetahui strategi humas hotel 1O1 Urban Jakarta Pemuda dalam meningkatkan Occupancy hotel. Strategi humas dalam penelitian ini menggunakan pendekatan tahapan penyelenggaraan event yang dikemukakan oleh Goldblatt yaitu Research, Design, Planning, Coordination dan Evaluation. Penelitian ini menggunakan metode deskriptif dengan pendekatan kualitatif. Teknik pengumpulan data menggunakan observasi, dokumentasi, dan wawancara, sedangkan teknik analisis menggunakan teknik yang dikemukakan oleh Miles dan Huberman yaitu reduksi data, penyajian data, simpulan dan verifikasi. Uji keabsahannya menggunakan triangulasi sumber. Hasil dalam penelitian menunjukkan bahwa strategi humas yang dilakukan Hotel 1O1 Urban Jakarta Pemuda dalam penyelenggaraan event dimulai dari melakukan research untuk menemukan permasalahan yang dihadapi pada penyelenggaraan event sebelumnya, kemudian membuat design event, membuat perencanaan dan pemrograman selanjutnya koordinasi dengan bidang terkait untuk pelaksanaannya, yang terakhir melakukan evaluasi. Hasil evaluasi terdapat kendala antara lain keterlambatan materi desain dan kurangnya kemampuan sumber daya manusia, serta kedudukan humas yang masih di bawah sales and marketing sehingga tidak memiliki kewenangan dan keputusan dalam menentukan event. Saran dalam penelitian ini adalah penambahan sumber daya manusia agar dapat menutupi berbagai kekurangan tenaga kerja di setiap department yang ada di hotel 1O1 Urban Jakarta Pemuda memberikan kedudukan humas yang lebih tinggi tidak di bawah sales and marketing agar dapat mengambil tindakan dan keputusan apa yang akan dilaksanakan dalam rangka meningkatkan occupancy melalui penyelenggaraan event.
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Wang, Chuhan (Renee), e Marketa Kubickova. "The impact of engaged users on eWOM of hotel Facebook page". Journal of Hospitality and Tourism Technology 8, n.º 2 (12 de junho de 2017): 190–204. http://dx.doi.org/10.1108/jhtt-09-2016-0056.
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Purpose The purpose of this paper is to examine factors affecting the engagement metrics of the hotel Facebook page. Such factors include time-of-day, day-of-week, age, gender and distance between the hotel and users’ origin of residence. Another purpose is to assess the impact of Facebook engagement on electronic word-of-mouth (eWOM), to better understand the importance of the engagement metrics within the hotel Facebook context. Design/methodology/approach This study uses secondary data from the Facebook page of a 147-room hotel in Northeast America. A total of 181 observations reflecting primary Facebook metrics are adopted via Facebook Insights between January 2014 and June 2014. Findings The number of daily-engaged users positively affects the number of daily people talking about the page (eWOM). Moreover, the number of engaged users differs significantly by the external factors (time-of-day, day-of-week, age, gender and distance). Practical implications Hotel Facebook developers should post the most important promotions on Monday afternoon, targeting females aged between 25 and 34 years living within 50 miles of the hotel. Posting on hotel Facebook a few hours before “traffic” to avoid competition and gain visibility is important. Marketers should focus on giving feedback during peak times. Originality/value This empirical study extends prior studies on social media metrics to the effects of external factors on the engagement metrics within the hotel Facebook context. Increasing the number of engaged users improves the effectiveness of eWOM for a hotel, which lacks empirical evidence.
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Samsiwihati, Samsiwihati, Bambang Nur Achsan e Budi Santoso. "Perception of hotel industry partner towards the vocational high school students’ internship performance". International Journal on Education Insight 2, n.º 1 (23 de abril de 2021): 11. http://dx.doi.org/10.12928/ijei.v2i1.3956.
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This research is motivated by the fact that there are still many graduates of the hotel expertise vocational school who have not been employed in the hotel industry because the competencies possessed by the graduates are not in line with the market needs. This study aims to: (1) describe the students’ performance in the internship program of SMKN 1 Sewon; (2) analyze perceptions of the partner hotel industry on the internship performance of SMK 1 Sewon Bantul students. This research method used a qualitative descriptive approach. The research subjects consisted of seven hotel industries in Yogyakarta. The data sources used primary and secondary sources. Primary data sources were obtained from interviews. Secondary sources were obtained from literature, observation, and documentation. The sampling technique used purposive sampling. The data validity used triangulation, and the data analysis used a qualitative approach by Milles and Huberman. The results of the study concluded that: (1) the performance of internship in the hotel expertise program of SMKN 1 Sewon Bantul was in the excellent category; (2) The perception of the hotel industry partners on the internship performance of SMKN 1 Sewon Bantul students was very good. It was shown by the summary of the results obtained by the assessment in the category of very good with an average of 96.00%. It means that the hotel managers perceive the performance of intern students are categorized as very good and good starting from appearance, speech, mastery of competence, attendance, completing tasks, obeying an order, communication, using tools or facilities, and completing tasks according to procedures and on time.
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Doni, Doni Muhardiansyah, e Rilla Rianty. "Analisis Manajemen Strategi Pemasaran Untuk Meningkatkan Keunggulan Bersaing di Savali Hotel Padang". Jurnal Bisnis Hospitaliti 11, n.º 2 (6 de dezembro de 2022): 97–105. http://dx.doi.org/10.52352/jbh.v11i2.858.
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Artikel ini bertujuan untuk mengetahui kemampuan manajemen strategis perusahaan dalam melaksanakan strategi fokus, positioning dan diferensiasi untuk mengejar daya saing dan faktor-faktor yang paling dominan. Penelitian ini merupakan penelitian kombinasi dengan metode triangulasi konkuren, sedangkan untuk mendapatkan rumusan manajemen strategis perusahaan menggunakan Analisis Strengths, Weaknesses, Opportunities, dan Threats (SWOT). Metode pengumpulan data yang digunakan adalah melalui angket, wawancara, dan observasi. Data yang terkumpul dianalisis dengan teknik persentase dan data kualitatif dianalisis dengan teknik analisis Miles dan Huberman. Hasil penelitian menunjukkan bahwa analisis variabel strategi fokus memiliki hasil yang kontras, dan dapat disimpulkan bahwa Savali Hotel belum cukup memahami strategi fokus ceruk pasar. Hasil analisis variabel strategi positioning juga memiliki hasil yang kontras dan dapat disimpulkan bahwa Savali Hotel belum memahami strategi positioning dengan baik, sehingga posisi perusahaan tidak kokoh di pasar dan citra tidak melekat pada pelanggan. pikiran. Hasil analisis variabel strategi diferensiasi menunjukkan bahwa Hotel Savali tidak memiliki faktor yang unik dibandingkan dengan hotel lainnya. Dengan menggunakan analisis pangsa pasar yang diukur melalui laporan statistik pesaing, diketahui bahwa Hotel Savali berada pada posisi terendah dibandingkan dengan tiga hotel lainnya. Hasil analisis SWOT menunjukkan bahwa Matrix Strategy IE, Matrix Space, dan Matrix Grand Strategy Hotel Savali memiliki peluang dan kekuatan dengan kondisi internal yang baik dan memiliki lingkungan yang mendukung untuk menangkap setiap peluang. Dengan hasil ini, strategi yang seharusnya diterapkan dalam kondisi ini adalah mendukung strategi yang berorientasi pada Pertumbuhan. Beberapa alternatif strategi lain yang dapat dipilih adalah strategi intensif dan integratif, strategi penetrasi pasar, pengembangan pasar, pengembangan produk, dan diversifikasi.
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Hia, Rezeki Serius, Delipiter Lase, Palindungan Lahagu e Syah Abadi Mendrofa. "Analisis penerapan manajemen talenta di Hotel Soliga Kota Gunungsitoli". Tuhenori: Jurnal Ilmiah Multidisiplin 1, n.º 1 (23 de dezembro de 2023): 65–77. http://dx.doi.org/10.62138/tuhenori.v1i1.13.
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Penelitian ini bertujuan untuk memahami bagaimana manajemen talenta dapat diimplementasikan untuk meningkatkan kinerja karyawan dan kualitas layanan di Hotel Soliga Gunungsitoli, khususnya di departemen front office. Fokus utama adalah pada pengembangan, retensi, dan pengembangan karyawan dalam konteks menyediakan layanan yang unggul kepada tamu. Penelitian ini menggunakan pendekatan kualitatif deskriptif, data dikumpulkan melalui wawancara dan observasi, dengan partisipan yang terdiri dari owner, tim manajemen, dan karyawan hotel. Analisis data dilakukan menggunakan model interaktif Miles et al., dengan keabsahan data diperkuat melalui triangulasi. Hasil penelitian menunjukkan bahwa Hotel Soliga menerapkan strategi manajemen talenta yang efektif, meliputi rekrutmen dan seleksi karyawan yang ketat, pelatihan dan pengembangan terus menerus, serta penilaian kinerja. Kesimpulan dari penelitian ini menyoroti pentingnya pendekatan terpadu dalam pengembangan karyawan untuk mencapai tujuan bisnis dan meningkatkan kualitas layanan. Strategi manajemen talenta yang efektif, termasuk seleksi dan rekrutmen yang fokus pada kualitas, pelatihan berkelanjutan, dan penilaian kinerja, merupakan kunci untuk menciptakan tenaga kerja yang kompeten dan siap menghadapi tantangan bisnis.
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Sugiharti Multiningsih, Pancawati, Arenawati Arenawati e Rina Yulianti. "Strategi Pengelolaan Pajak Daerah Dalam Upaya Peningkatan PAD di Kota Serang". Jurnal Ilmu Administrasi Negara ASIAN (Asosiasi Ilmuwan Administrasi Negara) 9, n.º 2 (18 de novembro de 2021): 291–302. http://dx.doi.org/10.47828/jianaasian.v9i2.73.
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This study focuses on the analysis of local tax management strategies in an effort to increase PAD in Serang City. The theory uses SWOT analysis according to Hunger (2017: 23) which includes factors of strength (strength), weakness (weakness), opportunities (opportunities) and threats (threats). The research method uses case studies. The research approach uses a qualitative approach with a qualitative descriptive design. Research informants from BPKAD elements of Serang City, secretary of Commission III DPRD Serang City for Finance and Regional Assets, and hotel, restaurant and entertainment companies. Data analysis using data analysis techniques Miles and Huberman. The results of the study show that the SO (Strenghs to Opportunity) strategy is by adding local tax services that are carried out online, and adding new local taxpayers through data collection activities or direct surveys to the location of business activities engaged in hotels, restaurants and entertainment, WO strategy (Weakness to Opportunity) by adding field officers to carry out data collection and survey activities for business actors, especially small and medium-sized businesses that have not been registered as local taxpayers, ST Strategy (Strenghs to Threats) by utilizing the Serang City BPKAD website to periodic reporting of local taxes to the public, the WT (Weakness to Threats) strategy by means of publicity of local tax information can utilize print media and electronic media.
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Brott, Shirley. "News of The Academy of Neonatal Nursing". Neonatal Network 28, n.º 1 (janeiro de 2009): 37–40. http://dx.doi.org/10.1891/0730-0832.28.1.37.
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Come join us this spring in Boston, Massachusetts, for the 6th National Advanced Practice Neonatal Nurses Conference at the Westin Boston Waterfront, April 3–5, 2009. The Westin is just three miles from Logan International Airport. The Westin is not only convenient for those coming from out of town, it is a beautiful hotel loaded with amenities and located close to Boston’s historical landmarks, shopping, and restaurants.
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Prayudi, Maximianus Agus, e Ajie Wicaksono. "Strategi Bersaing Hotel Grand Rohan Jogja dalam Jasa Akomodasi Berbasis Syariah". Jurnal Manajemen Bisnis dan Keuangan 3, n.º 2 (25 de outubro de 2022): 83–103. http://dx.doi.org/10.51805/jmbk.v3i2.65.
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The purpose of this study is to analyze the implementation of sharia and the competitive strategy carried out by Grand Rohan Jogja, as well as efforts to overcome the various obstacles it faces. The research method uses a qualitative method of interviews which are analyzed using Miles and Huberman. The results obtained show that Hotel Grand Rohan Jogja applies principles and orientations that refer to the company's vision and mission and obtained halal certification from MUI on April 26, 2018. The competitive strategy of Hotel Grand Rohan Jogja prioritizes human resources and management by always improving performance, attitude, as well as sharia. Operations tailored to event predictions and room requests. Financial management with annual and monthly planning is prepared once a year, while marketing uses offline and online channels. Hotel Grand Rohan Jogja employees maintain friendliness and courtesy, promote offers that are not made by competitors, such as the All You Can Eat promo menu and spacious rooms for meetings/events, offer a varied menu of choices (western, Indonesian, Chinese food), 5 daily prayer calls, and Tahajud & Sahur Call. Grand Hotel Jogja also follows the government's policy, namely CHSE certification as a guarantee of security and comfort for visits and implementing health protocols.
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Ajie Wicaksono e Okta Nafisa Mardiani. "Implementasi Mingle Di Lafayette Boutique Hotel Yogyakarta". Journal of Tourism and Economic 3, n.º 1 (28 de junho de 2024): 11–22. http://dx.doi.org/10.36594/jtec/2ncqz371.
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This study aims: (1) to determine the role of staf salesin the implementation of the mingle at Lafayette Boutique Hotel Yogyakarta, and (2) to determine the description of the implementation of the mingle at Lafayette Boutique Hotel Yogyakarta. This research uses descriptive qualitative method, by collecting data through observation, interviews, documentation. Data retrieval of data was carried out in December 2018-February 2019. Data analysis used Miles and Huberman which included data reduction, data presentation and drawing conclusions / verification. The results showed that the mingle activity can be used as a direct evaluation of guests as a measure of the level of guest satisfaction related to the income that the hotel will receive as income. In mingle activities, staf saleshave a role in communicating with guests to build relationships, inform Direct Booking guests of Online Travel Agents, report to All Departments, and Maintain operations. Lafayette Boutique Hotel Yogyakarta has implemented a scheduled and structured mingle by adjusting the number of staff that has been approved by the Director of Sales, which is every day at the restaurant at breakfast time, starting at 09.00 - 10:00 am includes 3 activities namely recording the guest database as a marketing system, offering Experience Of French, and retarget guests.
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Soares, Marison Luiz, Omar Raimundo de Paula Teixeira e Anderson Soncini Pelissari. "Comportamento organizacional: uma aplicação da tipologia de Miles e Snow no setor hoteleiro de Florianópolis-SC". Revista de Administração da UFSM 4, n.º 2 (14 de setembro de 2011): 251–67. http://dx.doi.org/10.5902/198346593338.
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The study was to verify the strategic behavior adopted by administrators hotels Florianópolis-SC, Brazil, according to the typology of Miles and Snow (1978). The search is characterized as a quantitative, survey-type, it has a population of 22 hotels located in Florianopolis-SC, Brazil, falling between three and five stars. We opted for the quantitative and descriptive approach, using for data collection, closed questions. The results showed that 45% of Florianópolis hotels administrators adopt behaviors Surveyors, 31% Analysts, 19% Reactives and Defensives 5%. The conclusion is that administrators adopt mostly Prospectors behaviors that are characterized by the pursuit of new markets and introduction of new products and services to customers.
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Masih, Ni Ketut, Putu Rany Wedasuari e I. Made Sudana. "Environmental management accounting model in the hotel industry". International research journal of management, IT and social sciences 10, n.º 6 (10 de outubro de 2023): 343–49. http://dx.doi.org/10.21744/irjmis.v10n6.2376.
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The impact of tourism industry activities can cause various environmental problems that are detrimental to various parties. This is a social burden, which must be taken seriously. Environmental Management Accounting is a concept that helps companies contain business impacts in the form of monetary units. The application of Environmental Management Accounting helps companies deal with environmental problems by recording all production activities to be reported in the company's environmental cost report. Although until now there is no standard that requires full environmental accounting disclosure. The research methodology uses case studies. This research aims to develop a model in the form of an accounting policy that contains the concept; emphasize relationship patterns and clarify environmental management accounting practices in the hotel industry. Data analysis was carried out using the Miles and Huberman model. The research results show that environmental management accounting is still considered necessary because it does not affect the business climate. In addition, the relationship between a company's environmental performance presented in the company's accountability report and its financial or economic performance is still doubtful.
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Kurnia, Heri, Ida Ayu Sriyogani e Nuryati Nuryati. "Implementasi Nilai-Nilai Pancasila dalam Food And Beverage Departemen di Restoran Hotel New Saphir Yogyakarta". Jurnal Basicedu 5, n.º 5 (21 de setembro de 2021): 4127–37. http://dx.doi.org/10.31004/basicedu.v5i5.1473.
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Penerapan nilai-nilai Pancasila di lingkungan masyarakat telah terjadi sebelum pengesahan Pancasila sebagai dasar dan pedoman hidup masayarakat Indonesia dan sampai saat ini masih tetap diterapkan, begitu juga dengan bidang-bidang seperti pariwisata, pemerintahan, sosial dan masih banyak lagi. Dalam dunia pariwisata khususnya akomodasi perhotelan terdapat nilai-nilai Pancasila yang dikemas menjadi SOP (Standar Operasional Prosedur) sehigga karyawan lebih mudah untuk menerapkan di lingkungan kerja. Tujuan penelitian ini adalah 1. Mengetahui penerapan nilai-nilai Pancasila di Restoran Hotel New Saphir Yogyakarta 2. Faktor-faktor penghambat dan juga pendukungnya. Penelitian ini menggunakan metode deskriptif kualitatif. Adapun teknik analisis data menggunakan teori Miles dan Hubberman beserta data primer dan sekunder, tegasnya menggunakan teknik wawancara dan juga data lain yang mendukung penelitian seperti informasi dari internet. Hasil dari pada penelitian antara lain: 1. Karyawan Hotel New Saphir Yogyakarta terkhusus departemen food and beverage telah melaksanakan dan juga menerapkan nilai-nilai pancasila 2. SOP ini berlaku bagi karyawan dan tidak dapat dilanggar 3. Faktor pendukung terlaksananya nilai-nilai pancasila adalah yang paling utama kekompakan 4. Faktor penghambatnya adalah rasa ego yang tinggi hanya untuk kepentingan serta kepuasan pribadi. Kesimpulannya ialah bahwa kita sebagai bangsa Indonesia harus taat aturan baik yang berbentuk lisan maupun tulisan, begitu juga dengan para karyawan perusahaan yang diharuskan taat terhadap SOP yang berlaku guna meminimalisir kesalahan yang mungkin akan terjadi. Dari hasil penelitian di Hotel New Saphir Yogyakarta dengan 3 narasumber dihasilkan informasi bahwasanya di Hotel tersebut telah menerapkan nilai-nilai Pancasila yang berlaku di perhotelan.
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Atmaja, Suhendra, e Poppy Ruliana. "Strategi Promosi Hotel melalui Wisata Syariah dalam Meningkatkan Kualitas Pelayanan Jasa". InterKomunika 2, n.º 2 (20 de janeiro de 2018): 182. http://dx.doi.org/10.33376/ik.v2i2.38.
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Abstract. Sari Ater Hotel & Resort is located area Ciater Subang Regency is a company entrusted by the Municipal Government to manage the natural attractions of hot water Ciater promotion strategy based travel sharia done by far is direct (direct promotion) and indirectly (indirect promotion) addressed to the consumers / travelers to encourage the achievement of promotional services, companies need to provide additional services (supplement service) on transactions core services (core services) so that core services can provide satisfaction, additional services may be reflected in the mix elements of service offered Sari Ater Hotel & Resort to the visitors / tourists. The problem is how do promotional strategies Sari Ater Hotel & Resort through sharia travel in improving the quality of service. The purpose of this study is to analyze the mengetahuai and promotional strategies Sari Ater Hotel & Resort through sharia travel in improving the quality of service to the tourists. The concept of promotion strategies in this study refers to the opinion of Philip Kotler (2002) who argued that in order to effectively promote the need for the promotion mix, which is the optimal combination for any kind of events or the selection of the most effective promotional activities to increase sales. There are four types of promotional activities, among others: advertising, personal selling, sales promotion, public relations and direct promotion. The method used is descriptive qualitative, key informants and informant in this research is Marketing Manager Sari Ater Hotel & Resort, Public Relations Manager Sari Ater Hotel & Resort, Front Liner, F & B Manager Sari Ater Hotel & Resort and the few tourists who come visit. Data was collected through several stages, observation, interview, documentation and triangulation. Data analysis technique is done through data reduction, display, verification / conclusion (Miles & Huberman). The results showed that of the four starategi sale Sari Ater Hotel & Resort through sharia travel tend to do personal selling, sales promotion and direct dam for the promotion, while the public relations strategy to do more personal approach was persuasive, so as to form the image and reputation. All four of these strategies can actually improve the quality of service the hotel proved to the many tourists who come both from domestic and from abroad, including from Japan, Saudi Arabia, Singapore and Malaysia.Keywords : Communication, Promotion Strategy, Quality of Service
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Choirudin, Nor Ismawanto. "Peranan Akuntansi Sektor Publik Terhadap Efektivitas Pengelolaan Pendapatan dan Biaya Pada Enhaii Hotel Bandung". Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan 2, n.º 1 (25 de junho de 2018): 41–50. http://dx.doi.org/10.34013/jk.v2i1.20.
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The development of hospitality services is growing rapidly, along with the marry role of investor in the development of the service is no exception to the government, the mechanism of the implementation of hotel financial management in addition managed by the private sector is also managed by the public or government sectors, but the nature and characteristics are different. The purpose of public sector organizations is motivated nonprofit while the private sector is profitable. Sources of public sector financing are derived from taxes, corporate profits of SOEs / SOEs, etc. while private sector financing comes from owner's capital, retained earnings, bank loans, and so on. The pattern of public sector responsibility to the public and the parliament while the private sector is accountable to shareholders, owners and creditors. The organizational structure of the public sector is bureaucratic, rigid and hierarchical while the private sector is flexible. Characteristics of the public sector budget are open to the public while the private sector is closed to the public. Accounting system used public sector cash accounting while private sector accrual accounting. Based on the above, the purpose of this study is to find out how: (1) implementation of public sector accounting role in Enhaii Hotel; (2) implementation of revenue and cost management effectiveness at Enhaii Hotel; and (3) role of public sector accounting on effectiveness Revenue management and fees at Enhaii Hotel. The research methodology applied is qualitative research method with case study at Enhaii Hotel Bandung, data collecting technique is done by observation, interview, document and bibliography, while the model of analysis used is Miles and Huberman model that is data reduction, data display, and data verification. The results of the discussion show that the role of public sector accounting on the effectiveness of revenue and cost management is still less than optimal, this is because it is limited by binding rules, the arrangement of types and sales tariff has been regulated by the government so that income must be deposited to the state treasury as Non-Tax State Revenues (PNBP) And the use of operational costs based on the government budget listed in the List of Budget Implementation (DIPA) STP Bandung because Enhaii Hotel is part of the STP Bandung unit.
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Pratt, Stephen, Murray Mackenzie e Jonathon Lockwood Sutton. "Food miles and food choices: the case of an upscale urban hotel in Hong Kong". Journal of Sustainable Tourism 25, n.º 6 (2 de novembro de 2016): 779–95. http://dx.doi.org/10.1080/09669582.2016.1247848.
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Pande Putu Dion Narakusuma, I Nyoman Winia, I Gusti Putu Sutarma, I Putu Budiarta, I Dewa Gede Ari Pemayun e Ni Putu Somawati. "Work Effectiveness of Night Auditor in Front Office Department". International Journal of Travel, Hospitality and Events 1, n.º 2 (1 de maio de 2022): 109–20. http://dx.doi.org/10.56743/ijothe.v1i2.12.
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ABSTRACT
Purpose: The purpose of this research is to analyze the work effectiveness of the night auditor at a 4-star hotel in Seminyak, Bali, Indonesia and what steps must be taken by the night auditor to increase the effectiveness of the night auditor at the hotel.
Research methods: Sampling in this study used purposive sampling by taking samples that fit certain criteria, namely front office manager and night auditor. The data in this research was obtained through observation, documentation, and interview. The analysis technique in this study uses a qualitative descriptive analysis technique using the theory of Miles and Huberman in 1992 about interactive data analysis and analyzes using an effective theory approach using the effectiveness formula.
Results and discussion: There is a decrease in the effectiveness of night auditor works at the hotel based on indicators of quantity, quality, and working time. These results can be seen from the summary of the result of interviews with all night auditors that each night auditor provides answers regarding the quantity, quality, and working time in serving as a night auditor so far as effective and ineffective. Therefore, the researcher concludes based on the results of the calculation of the effective formula that the results are worth 0.7, 0.9, and 0.85, which means it is smaller than 1, so it can be concluded that work effectiveness is not effective.
Implication: The steps in increasing the effectiveness of the night auditor work are obtained from the results of interviews with the Front Office Manager which requires a good work ethic, a psychological environment, focus on work, working according to procedures, and understanding work procedures, and having time efficiency.
Keywords: work effectiveness, night auditor, front office, hotel.
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NILAMSARI, Natalina, Alfitra FEBRYANSYAH e Rialdo RL TORUAN. "INTEGRATED MARKETING COMMUNICATIONS ACTIVITIES OF REDDOORZ INDONESIA: A STRATEGY TO PRESERVE THE BUSINESS DURING COVID-19 PANDEMIC". ICCD 3, n.º 1 (27 de outubro de 2021): 427–31. http://dx.doi.org/10.33068/iccd.vol3.iss1.394.
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The online budget hotel business has grown since 2015, became a new primadona in 2019 and was forced to lay down due to the pandemic hit the whole world in 2020. One of the budget hotel network that can survive is RedDoorz. This study aims to analyze the integrated marketing communication activities which is conducted by the management of RedDoorz Indonesia as a strategy to preserve the business during the pandemic. Research designed was qualitative descriptive. The data was transcripts of interviews with the Country Marketing Head and Public Relations Manager of RedDoorz, observation records, and literature searches from online mass media were processed by the analysis guidance of Miles and Huberman's interactive model. The results of the study found that the integrated communication activities performed by RedDoorz Indonesia as a strategy to preserve the virtual hotel operator business during the pandemic included: 1) advertising configuration was billboard until 2020; 2)publicity and public relations in the form of collaboration with the Indonesian Association of Public Health Experts to issue HygienePass certificates for properties that invited to cooperate and educate on health protocols acquired publicity in online media; 3)sales promotion format was discount promotion, 4)personal selling format was word of mouth (WoM) by personal social media employees/partners of property owners, 5)direct marketing by means of telephone management directly to consumers, 6)interactive marketing by means of Mobile Apps and social media.
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Fauzan, Indra Hilmi, e Andi Tenrisuki Tenriajeng. "ANALISIS EFISIENSI KETERSEDIAAN AIR BAKU DENGAN KONSEP SAVING RECYCLING PADA GEDUNG APARTMENT GRAND TAMAN MELATI 2". Jurnal Poli-Teknologi 19, n.º 1 (11 de março de 2020): 121–30. http://dx.doi.org/10.32722/pt.v19i1.2737.
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It is the main and important element to be fulfilled, water becomes the primary need in all elements of life of living things so that they can continue to live life and all its activities. Besides that water is also in secondary needs as a means of transportation. Even water is also able to become a recreational facility so that water can also be said as a complement to tertiary needs. Water covers almost 71% of the Earth's surface. There are 1.4 trillion cubic kilometers (330 million miles) available on Earth. Viewed from the point of view of public health, the average volume of water requirements for each individual per day ranges from 150-200 liters or 35-40 gallons. The water requirements vary and depend on the climate, living standards and habits of the people. Reduced population of vacant land results in the availability of land to be reduced and limited. This makes the opportunity for hotel and apartment properties to increase. For some large cities, the presence of hotels and apartments is increasing every year, of course this will have an impact on the needs and availability of clean water that must be available every day. Because this research is very important to make an effort that is able to minimize the use of ground water by saving water and recycling water methods. The effort is able to be a solution to the efforts to create efficient use of ground water. Exactly this Water Management Infrastructure Engineering is carried out in the Grand Taman Melati Margonda Apartment 2. With a total unit reaching 939 units. Aspects that are the focus of the results of this study are aspects of quantity and cost.
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Mahendra, Tiffany S., e Jaya Purnawijaya. "STRATEGI HUMAS PEMERINTAH KOTA SURAKARTA DALAM MEMPUBLIKASIKAN SIPA MAHASWARA". Communicare : Journal of Communication Studies 5, n.º 1 (31 de julho de 2019): 33. http://dx.doi.org/10.37535/101005120183.
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Pemerintah Kota (Pemkot) Surakarta untukmenjadikansebagaikota budaya melakukan banyak kegiatan yang bernuansa seni-budaya. Salah satunya adalahSolo International Performing Art (SIPA),diadakantiap tahun sejak 2009. SIPAMahaswara adalah pagelaran ke 8 yang dilaksanakan Tahun2016. Humas Pemkot Surakarta memiliki strategi untuk mensukseskan acaratersebut. Strategi yang dilakukan menggunakan berbagai macam media publikasi seperti media online dan media cetak. Penelitian ini menggunakan metode kualitatif melalui wawancara,observasi,dan penelusuran dokumen. Analisis data menggunakan Miles & Huberman, menemukan hasil bahwa Humas Pemkot Surakarta melakukan publikasi secara keseluruhan terhadap kegiatanSIPA.Dalam hal publikasi SIPA Mahaswara, pihak Pemkot Surakarta menggunakan berbagai media seperti brosur, leaflet, poster, flyer, media internal, dan press release. Media internal yang digunakan terdiri dari beberapa macam media seperti media sosial baik milikHumas Pemkot Surakarta, Dinas Pariwisata dan SIPA, buku calender of eventdan papan pengumuman yang diletakan di hotel-hotel yang ada di Solo, website baik dari Pemkot Surakarta dan SIPA, serta aplikasi solo destinationyang hanya dapat diunggahdi android.
Kata Kunci:strategi komunikasi, publikasi, media publikasi,, sipa mahaswara\
There are so many activities about art and culture to make Surakarta's City Government as a city of culture. One of the activities is Solo International Performing Art (SIPA)Mahaswara which was held in 2016. In order to be successful, Surakarta's City Government used a strategy to publicize their event. Pemkot Surakarta used online media and printed media for their PR strategy. In this study, the researcher uses gualitative method by interview and observation. From analysis using Miles & Huberman, Public Relations of Surakarta's City Government publicized all information about activities that were held by City Government. Publicity for each event was performed by the executor SIPA and coordinated by Dinas Pariwisata Surakarta. So, Surakarta's City Govenrment conducted publicity in general, and technically, details of the publication activities are carried out by SIPA as executor.
Keywords:strategic communication, publication, media publication, sipa mahaswara.
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Pratiwi, Ni Made Krisna, Ni Wayan Rena Mariani e Firlie Lanovia Amir. "Pengelolaan Online Customer Review dalam Upaya Peningkatan Kualitas Pelayanan". Jurnal Ilmiah Pariwisata dan Bisnis 2, n.º 7 (30 de julho de 2023): 1555–69. http://dx.doi.org/10.22334/paris.v2i7.477.
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Penelitian ini bertujuan untuk mencari tahu pentingya peran dari pengelolaan online customer review dalam upaya meningkatkan dimensi kualitas pelayanan berdasarkan model SERVQUAL di Puri Santrian Beach Resort & Spa. Data yang digunakan dalam penelitian ini dikumpulkan dari situs online review, Trip Advisor, dan diolah menggunakan metode analisis data kualitatif dari Miles & Hubberman yang terdiri dari tiga bentuk kegiatan : reduksi data, penyajian data, dan penarikan kesimpulan atau verifikasi. Hasil penelitian ini menunjukkan bahwa terdapat banyak komentar negatif perihal kualitas pelayanan yang terjadi berulang kali. Hal tersebut terjadi karena kurang maksimalnya pengelolaan online customer review. Pihak manajemen tidak sepenuhnya menyelesaikan permasalahan yang terjadi hingga tuntas, dan hal tersebut menyebabkan munculnya permasalahan yang sama dikemudian hari. Hal ini menunjukkan bahwa pengelolaan online customer review memiliki peran yang sangat penting dalam upaya peningkatan dimensi kualitas pelayanan. Pihak manajemen hotel harus lebih fokus dalam hal tersebut untuk dapat memberikan kepuasan kepada pelanggan.
This research is intend to empirically examine the important role of online review management in an attempt to improve service quality dimensions based on SERVQUAL model in Puri Santrian Beach Resort & Spa. Data were collected from online review platform, Trip Advisor, and using Miles & Hubberman qualitative data analysis which consist of three concurrent flow of activities: data reduction, data display, and conclusion drawing. Analysis results indicates that there are still a lot of negative comments regarding the service quality dimension that occurred repeatedly. It is caused by poorly managed online customer review. The management did not completely solve the problem from its’ roots which caused the same problem in the future. It implies that online review management plays a very important role in an attempt to improve service quality. The hotel management should focus on improving service quality dimension through online review management which leads to customer satisfaction.
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Sugden, Robert. "Team Preferences". Economics and Philosophy 16, n.º 2 (outubro de 2000): 175–204. http://dx.doi.org/10.1017/s0266267100000213.
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When my family discusses how we should spend a summer holiday, we start from certain common understandings about our preferences. We prefer self-catering accommodation to hotels, and hotels to campsites. We prefer walking and looking at scenery and wildlife to big-city sightseeing and shopping. When it comes to walks, we prefer walks of six miles or so to ones which are much shorter or much longer, and prefer well-marked but uncrowded paths to ones which are either more rugged or more popular. And so on. These common understandings greatly simplify the task of choosing between holiday destinations and activities, by allowing us quickly to eliminate many options. But what does it mean to say that we prefer one thing to another?
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Ajie Wicaksono e Maximianus Agus Prayudi. "Analisis Dampak Penyelenggaraan Fifa World Cup U-17 Pada Sektor Pariwisata Di Indonesia". EDUTOURISM Journal Of Tourism Research 6, n.º 01 (8 de junho de 2024): 90–101. http://dx.doi.org/10.53050/ejtr.v6i01.760.
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Penelitian ini bertujuan untuk menganalisis dampak Indonesia sebagai tuan rumah penyelenggaraan event Piala Dunia U-17 FIFA tahun 2023 terhadap pariwisata Indonesia. Metode penelitian menggunakan deskriptif kualitatif dengan sumber data sekunder yang dikumpulkan melalui dokumentasi. Dokumen yang digunakan yaitu studi literatur yang diperoleh secara digital meliputi buku, jurnal penelitian, sumber berita yang sahih, serta sumber-sumber digital lain yang dapat dipertanggungjawabkan kebenarannya. Analisis data menggunakan Miles Huberman yang meliputi pengumpulan data, reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa Penyelenggaraan Piala Dunia U-17 FIFA memberikan dampak positif dan signifikan bagi sektor pariwisata. Terdapat 4 (empat) sektor yang meningkat pendapatannya dengan adanya event tersebut yaitu sektor hotel, restoran, transportasi, dan UMKM.
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Redick, Kip. "Wilderness Pilgrimage in the Midst of Pandemic: Appalachian Trail in the Wake of Trail Closure and Infrastructure Shutdowns". Ad limina XV, n.º 15 (25 de julho de 2024): 199–230. http://dx.doi.org/10.61890/adlimina/15.2024/07.
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This paper presents research conducted both on the Appalachian Trail and through reading hiker blogs written between March and June of 2020. The Trail research happened between Beauty Spot, Tennessee and Mountain Harbor Hostel, Tennessee, about 50 miles. Both Virginia and North Carolina had restricted access to the Appalachian Trail, but Tennessee was open. I engaged in ethnographic fieldwork amongst long-distance hikers still in the midst of their trek. In addition, I interviewed a hostel owner. In late June, after Virginia opened access to the Appalachian Trail, I traveled to Damascus and conducted more interviews. I also accessed hiker blogs, gathering first-hand accounts of experiences related to the Appalachian Trail during the initial stage of the pandemic. This paper investigates the social and environmental forces that shaped pilgrim/hiker experiences during the pandemic.
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Cruz, Denise. "Imagining a Transpacific and Feminist Asian American Archive". PMLA/Publications of the Modern Language Association of America 127, n.º 2 (março de 2012): 365–70. http://dx.doi.org/10.1632/pmla.2012.127.2.365.
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A brief moment in karen tei yamashita's recent novel i hotel (2010) resurrects a crucial fragment of asian american literary history. Yamashita's book—part send-up and part recounting of actual events—pays homage to and reimagines the multiple paths that were critical to the late-1960s and 1970s Asian American movement. In a small yet important scene, I Hotel highlights how the development of an Asian American literary canon was entwined with the production of heroic masculinity. Three men drive four hundred miles to visit Dorothy Okada, widow of the author John Okada, on a mission of archival recovery and masculinist “heroics” (96). Their adventure begins when one of the men discovers Okada's 1957 novel No-No Boy (now a canonical work) and a letter that mentions the possible existence of an unpublished manuscript by Okada. Ultimately, the trip is unsuccessful. “What happens next,” the narrator tells us, “is history” (97). Confronted by the lack of public interest in Okada's work, Dorothy has burned his papers, and the disappointed men can only ask ridiculously inappropriate questions about the couple's marriage and sexual relationship. In this story, the men who set out to become heroes of Asian American literary studies are thwarted by a woman's failure to preserve the text, and they reduce Dorothy to a supporting role. Yet in recapturing the gendered division at the heart of this defining moment in Asian American literary history, I Hotel also reminds us of other narrative, methodological, and theoretical paths. “As time drags on,” the narrator muses a few pages earlier, “other events step up to the plate, and one begins to wonder why any fork in the road presented the less traveled option” (95).
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Makawimbang, Christania Junita Natasya, Lucky O. H. Dotulong e Yantje Uhing. "KAJIAN KUALITATIF TERHADAP FAKTOR-FAKTOR YANG MEMPENGARUHI KINERJA KARYAWAN CV.KHARISMA INDAH LESTARI MOKUPA". Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi 11, n.º 3 (7 de setembro de 2023): 1337–46. http://dx.doi.org/10.35794/emba.v11i3.51060.
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CV. Kharisma Indah Lestari merupakan perusahaan yang bergerak di bidang laundry, dimana perusahaan ini menghandle laundry hotel dan perusahaan ini telah bekerja sama dengan sejumlah hotel besar yang ada di Manado. Penelitian ini bertujuan untuk mengetahui faktor-faktor apa saja yang dapat mempengaruhi kinerja karyawan yang ada di CV. Kharisma Indah Lestari Mokupa. Rancangan studi penelitian adalah menggunakan jenis penelitian kualitatif, teknik analisis data yang digunakan dalam penelitian ini menggunakan metode Miles and Huberman, kegiatan menganalisis data digunakan dengan 3 cara yaitu reduksi data, penyajian data, dan penarikan kesimpulan. Dan untuk pengumpulan data penelitian ini melalui observasi lapangan, dokumentasi dan wawancara kepada 7 responden dengan teknik Snowball Sampling atau pengambilan sampel rujukan dimana pada awalnya jumlah informan sedikit tetapi lama-kelamaan membersar. Hasil penelitian menunjukkan bahwa: (1) faktor-faktor yang mempengaruhi kinerja karyawan CV. Kharisma Indah Lestari Mokupa adalah lingkungan kerja, kompensasi, beban kerja, disiplin, spontanitas/ kesadaran diri (self awareness), loyalitas dan kepemimpinan. (2) lingkungan kerja, kompensasi, dan loyalitas merupakan faktor-faktor utama yang dapat meningkatkan kinerja karyawan. (3) Beban kerja merupakan faktor yang dapat membuat kinerja karyawan CV. Kharisma Indah Lestari Mokupa menurun. (4). Spontanitas / Kesadaran Diri (Self Awareness) belum sepenuhnya dimiliki oleh para karyawan yang ada di CV. Kharisma Indah Lestari Mokupa.(5).Kepemimpinan pihak atasan, dapat menjadikan para karyawan menjadi disiplin. Kata Kunci: kinerja karyawan, kepemimpinan, lingkungan kerja, kompensasi, beban kerja, disiplin, spontanitas/ kesadaran diri, loyalitas.
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Rokhmah, Dhiarur. "Optimalisasi Peran Petugas Kloter Terhadap Pelayanan Haji Lansia Kementerian Agama Kabupaten Grobogan". Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan 18, n.º 2 (9 de março de 2024): 1562. http://dx.doi.org/10.35931/aq.v18i2.3407.
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<p>Penelitian ini bertujuan untuk mengetahui tugas, fungsi, dan optimalisasi petugas kloter pada Kementrian Agama Kabupaten Grobogan serta untuk mengetahui kendala yang dihadapi petugas kloter haji di Kementrian Agama Kabupaten Grobogan. Penelitian ini menggunakan metode kualitatif desktiptif melalui pengumpulan data, wawancara, observasi, dokumentasi yang dianalisis menggunakan analisis Miles dan Huberman. Hasil penelitian ini menunjukan bahwa peran petugas kloter haji LANSIA Kementrian Agama Kabupaten Grobogan adalah sebagai monitoring untuk memastikan semua jamaah terlayani, dan terawasi dengan baik selama menjalankan ibadah haji. petugas pendamping juga berfungsi untuk membantu jamaah lansia yang kondisi fisiknya terbatas dan sangat rentan sakit. Petugas kloter haji LANSIA Kementrian Agama Kabupaten Grobogan berhasil menjalankan tugasnya secara optimal yang dibuktikan dengan banyaknya jumlah jamaah haji lansia dan mengharuskan petugas bertanggung jawab lebih besar dan memberikan pelayanan secara intensif dengan memberikan pengawasan, perhatian, pembimbingan, layanan Kesehatan, alat bantu jalan, dan pembimbing ibadah mulai dari Indonesia hingga sampai Makkah dengan harapan menjadi haji yang mabrur. Kendala yang di alami oleh petugas kloter haji LANSIA Kementrian Agama Kabupaten Grobogan adalah karena faktor usia yang sudah tidak produktif dan mengalami kelemahan fisik dan banyak dari lansia yang tidak terbiasa dengan suasana baru, tempat baru, dan kondisi baru. Sehingga jamaah haji lansia banyak yang tersesat saat keluar dari hotel, keluar dari rombongan ketika menjalankan ibadah, dan lupa dengan hotel yang mereka tempati.</p>
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Andriany, Desi, Ni Gst Nym Suci Murni, I. Ketut Budarma e Made Ruki. "Digital marketing development in increasing Russian customer by The Apurva Kempinski Bali". Journal of Applied Sciences in Travel and Hospitality 6, n.º 1 (26 de março de 2023): 31–37. http://dx.doi.org/10.31940/jasth.v6i1.31-37.
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This research aims to analyse digital marketing to be implemented to increase Russian customer and to design which model of digital marketing to able to increase Russian customer at The Apurva Kempinski Bali. Data collection done by observative participation, interview and focus group discussion with 15 respondents whom meets competence criteria of digital marketing and tourism industry. The research conducted by qualitative analysis data by Miles and Huberman Technique, supported by Nvivo 12 Pro software. The research result shows that The Apurva Kempinski Bali meets criteria of Resource Base View and 7P Marketing Mix, it showcases at the hotel has competitive advantage. This research finds hybrid model Candi Crandra Sangkala that combined with RACE model by Dave Chaffey and Spectacular Journey Compass as customer engagement reference at The Apurva Kempinski Bali.
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Wicker, C. F. "HISTORY OF NEW JERSEY COASTLINE". Coastal Engineering Proceedings 1, n.º 1 (12 de maio de 2010): 33. http://dx.doi.org/10.9753/icce.v1.33.
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The New Jersey coast probably is the most important recreational asset in the nation. This is due in part to the nearby densely populated metropolitan areas that experience unpleasantly hot and humid weather during the summer months. New York and its satellite communities, having a combined population of approximately 13 million, is only 50 miles from the nearest and 160 miles from the most remote of the 57 resort towns that dot the 125-mile length of New Jersey seashore. The Philadelphia metropolitan area, with a population of approximately 4 million, lies 60 miles from the nearest resort and only 86 miles from the farthest. But it is not merely geographic proximity to large numbers of people and the compulsion of uncomfortable weather at home that attracts 4 million vacationers and a great many one-day excursionists to the New Jersey seashore resorts each year. Nearly all of the 125 miles of shoreline is a satisfactory sandy bathing beach, and about 80% of it is open to the public at no charge. The ocean is not polluted, its temperature is approximately 700 throughout the summer months, and its surf is not dangerous. The 57 resort communities collectively offer a great variety of accommodations ranging from luxurious hotels to modest boarding houses and tourist camps, and the surroundings include highly developed areas, as at Atlantic City, as well as localities remaining in a natural condition. The development of this shoreline as a recreational resource began nearly two hundred years ago, at Cape May.
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Ayo-Afolayan, Abimbola. "The Truth and the Pain: A Reading of Edouard Kayihura’s <i>Inside the Hotel Rwanda</i> and Marie Béatrice Umutesi’s <i>Surviving the Slaughter</i>". International Journal of Literature and Arts 12, n.º 3 (21 de junho de 2024): 80–87. http://dx.doi.org/10.11648/j.ijla.20241203.15.
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Literary realism focuses on everyday people, issues, characters, settings and situations that are real. Some writers engage realism to document their real-life experiences. The readers as well tend to gain access to real life events as vivid as the writers can recollect them. Fictitious approaches are avoided completely in these narrations. This is done to ensure that the readers can identify with the stories being narrated. Hence, the 1994 genocide has been the major focus of contemporary Rwanda prose narratives. They project the experiences of the people before, during and after the genocide. Also, some authors document their experiences as suggested by their therapists, because it usually helps as one of the coping mechanisms for trauma. This study delves into the analysis of two post-genocide prose narratives. It adopts the use of postcolonial and trauma theories as the tools for conceptualizing, understanding and interpretation of these prose narratives. Marie Béatrice Umutesi’s <i>Surviving the Slaughter: The ordeal of a Rwandan Refugee in Zaire </i>and Edouard Kayihura’s<i> Inside the Hotel Rwanda: The Surprising True Story and Why It Matters Today </i>are autobiographies, they depict the causes of the genocide, the outcomes, specifically on the victims and hopefully the solutions. Edouard Kayihura suffers harrowing experiences of perpetual fear, oppression and extortion inside the Hotel des Mille Collines, this is his own truth, debunking the inaccuracies of the movie Hotel Rwanda. While, Marie Béatrice Umutesi, a Hutu woman witnesses and experiences inexplicable brutality and hardship. She endures the pains as she journeys towards safety. This study interrogates the contributions of political hegemony and identity crises to varying degrees of trauma and explains that the experiences and pains of these writers are factual. It also establishes that these prose narratives serve dual purposes of correcting a false claim and projecting the pain of a Hutu woman, a unique diversion from the popular focus on the Tutsis.
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Dinata, Made Riski Prayoga, Francisca Titing Koerniawaty e Dika Pranadwipa Koeswiyono. "Implikasi pelatihan terhadap motivasi kerja dan kinerja karyawan departemen front office di desamuda villas". Jurnal Ilmiah Pariwisata dan Bisnis 2, n.º 1 (30 de janeiro de 2023): 268–82. http://dx.doi.org/10.22334/paris.v2i1.300.
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Pada masa era globalisasi saat ini, manajemen hotel harus menerapkan program- program pelatihan untuk karyawan guna meningkatkan skill dan pengetahuan yang berdampak terhadap motivasi kerja dan kinerja karyawan. Adapun tujuan penelitian ini untuk mengetahui jenis pelatihan yang digunakan serta implikasinya terhadap motivasi kerja dan kinerja karyawan di Desamuda Villas. Populasi dalam penelitian ini yaitu Human Resources Manager (HRM), front office supervisor dan karyawan front office serta menggunakan teknik purposive sampel. Metode yang digunakan dalam penelitian ini adalah metode kualitatif. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah observasi, wawancara, studi kepustakaan dan dokumentasi serta teknik analisis yang digunakan yaitu Miles dan Hubberman. Hasil penelitian ini menyatakan bahwa jenis- jenis pelatihan di Desamuda Villas adalah perawatan diri (grooming), menyambut dan melayani tamu (welcoming and serving guests), etika berkomunikasi bagi front office, etika bertelefon (telephone manner), manajemen waktu (time management) dan mengatasi tamu komplain (handling complain). Adapun Implikasi dari pelatihan tersebut pada motivasi kerja dan kinerja karyawan adalah berdampak baik. Namun, kinerja karyawan pada pelatihan mengatasi tamu komplain (handling complain) kurang berdampak baik.
In the current era of globalization, hotel management must implement training programs for employees to improve skills and knowledge that have an impact on work motivation and employee performance. The purpose of this study was to determine the type of training used and its implications for work motivation and employee performance at Desamuda Villas. The population in this study is Human Resources Manager (HRM), front office supervisor and front office employee and uses a purposive sample technique. The method used in this research is qualitative method. Data collection techniques used in this study were observation, interviews, literature study and documentation as well as analytical techniques used, namely Miles and Hubberman. The results of this study indicate that the types of training at Desamuda Villas are grooming, welcoming and serving guests, communication etiquette for the front office, telephone manners, time management and time management. Overcoming guest complaints (handling complaints). The implication of the training on work motivation and employee performance is a good impact. However, the employee's performance in the training to deal with guest complaints (handling complaints) did not have a good impact.
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Dewi Chrisna Mayadani e Amarin Yudhana. "Job Safety Analysis Beam Fabrication And Ironing Activities At Santika Hotel Development Project – Sukabumi City". Indonesian Journal of Nutritional Epidemiology and Reproductive 7, n.º 1 (26 de janeiro de 2024): 1–11. http://dx.doi.org/10.30994/ijner.v7i1.307.
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Accidents at work are a problem in Indonesia, especially in West Java. One of the jobs that has a high risk is the activity of fabricating and ironing beams. This work is structural work which is located on a critical path. The aim is to identify each stage of work up to OSH risk control in beam fabrication and ironing activities in the Santika – Nagrak Hotel Development project in Sukabumi Regency. The method in this study is qualitative by using interview techniques. The interview technique uses three informants, namely key informants, key informants and supporting informants. The data analysis used is the Miles and Hiberman method. The results of the data show that iron fabrication and beam ironing have a high risk of accidents and accidents have occurred, namely the risk of being pinched, falling from a height and being scratched. Meanwhile, the control measures undertaken by management are the provision of PPE, sockets equipped with lids or housings, carrying out routine checklists, conducting inductions for new workers, morning briefings and always reminding them of the applicable SOPs. OCCUPATIONAL HEALTH risk control in beam fabrication and procurement activities has been carried out by management so that workers remain safe at work.
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Setiaji, Muhammad Alif, e Yustina Erti Pravitasmara Dewi. "Analysis of Organizational Resilience Capacity in Accommodation Service Business in Semarang". Jurnal Manajemen dan Organisasi 13, n.º 1 (31 de março de 2022): 36–47. http://dx.doi.org/10.29244/jmo.v13i1.38336.
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This study aims to comprehensively analyze how to develop human resource management (HRM) practices that create organizational resilience and investigate factors influencing it. This study was done in a qualitative-descriptive manner. Key informants participated in this study – selected based on positions at work and their length of work relevant to the research problems – included HR Manager, HR Coordinator, and Training Manager Assistant of Hotel Ciputra Semarang. The data was collected through in-depth interviews. To examine the data credibility, a triangulation process to the key informants was done. The data was analyzed using a technique proposed by Miles and Hubberman consisting of data reduction, data presentation and conclusion drawing. This study finds that there are 4 HRM practices that can support the organizational resilience, including selective and measurable recruitment, employee compensation, employee training and development, and employee engagement. Further, there are also 4 factors influencing the organizational resilience, namely healthy finance (reserve fund), good employee performance, leadership, and organizational experience.
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Hékis, Helio Roberto, Marison Luiz Soares, Ricardo Alexsandro de Medeiros Valentim, Omar Raimundo de Paula Teixeira e Dyogo Felype Neis. "Evaluation of Organizational Behavior – An Application of the Typology of Miles and Snow in the Hotel Sector Florianópolis - Santa Catarina - Brazil". Journal of Globalization, Competitiveness, and Governability 7, n.º 2 (24 de setembro de 2014): 26–43. http://dx.doi.org/10.3232/gcg.2013.v7.n2.02.
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