Siga este link para ver outros tipos de publicações sobre o tema: Management information system.
Teses / dissertações sobre o tema "Management information system"
Crie uma referência precisa em APA, MLA, Chicago, Harvard, e outros estilos
Veja os 50 melhores trabalhos (teses / dissertações) para estudos sobre o assunto "Management information system".
Ao lado de cada fonte na lista de referências, há um botão "Adicionar à bibliografia". Clique e geraremos automaticamente a citação bibliográfica do trabalho escolhido no estilo de citação de que você precisa: APA, MLA, Harvard, Chicago, Vancouver, etc.
Você também pode baixar o texto completo da publicação científica em formato .pdf e ler o resumo do trabalho online se estiver presente nos metadados.
Veja as teses / dissertações das mais diversas áreas científicas e compile uma bibliografia correta.
1
Srinivasan, Arunshankar. "Forensic information management system". Morgantown, W. Va. : [West Virginia University Libraries], 2004. https://etd.wvu.edu/etd/controller.jsp?moduleName=documentdata&jsp%5FetdId=3356.
Texto completo da fonteResumo:
Thesis (M.S.)--West Virginia University, 2004.Title from document title page. Document formatted into pages; contains xii, 88 p. : ill. (some col.). Includes abstract. Includes bibliographical references (p. 87-88).
2
Woody, Jeffrey L. "A classroom information management system /". Connect to unofficial online version of: A classroom information management system, 2005. http://minds.wisconsin.edu/bitstream/1793/18751/1/WoodyJeff.pdf.
Texto completo da fonte
3
Lin, Francis. "Microcomputer based management information system". Thesis, Kansas State University, 1986. http://hdl.handle.net/2097/9929.
Texto completo da fonte
4
Salvati, Domenico. "Management of information system risks". Berlin dissertation.de, 2008. http://d-nb.info/995975035/04.
Texto completo da fonte
5
Chen, Tsung-Teng. "Information management in integrated information system development environments". Diss., The University of Arizona, 1988. http://hdl.handle.net/10150/184352.
Texto completo da fonteResumo:
Information System development involves various activities; the process of developing information systems is considered to be the production of a series of documents. The information derived from the activities of the life cycle needs to be stored in a way that will facilitate the carrying out of subsequent activities. That is, information must be stored with a consistent, semantically rich, flexible, and efficient structure that will make it accessible for use by various tools employed in carrying out the development process. In this research, knowledge base management system (KBMS) to manage the information created by the information system development process was designed and implemented. Several contemporary popular knowledge representation schemes can be managed conveniently by this KBMS, which utilized efficient database techniques to facilitate fast retrieval and traversal of the underlying semantic inheritance net and frame knowledge structure. Inference and logic deduction capability was made a part of the static knowledge structure to further extend the functionality of the KBMS. Furthermore, a specially designed relational database management system was implemented and interfaced with the KBMS to alleviate the possibility of a storage saturation problem and to facilitate the storage of detailed exclusive information of terms defined in the knowledge base. Models that are applicable to various information system development activities were identified and stored in the knowledge base. The aggregation of those models is, in fact, a conceptual non-procedural language that provides a concise descriptive framework to help the user gather and manage information derived from various activities during the information system development process. The knowledge base, the language, and several knowledge-base related tools were used by more than seventy graduate students in a case study for a system analysis and design course. An information system methodology specifically tailored for this knowledge base supported environment was proposed and applied in a simplified case to illustrate the process of how a database-centered information system can be derived from the initial strategic planning phase. The methodology explored and made use of the storage structure of the closely coupled knowledge base and database. Finally, future research direction was identified.
6
Sharma, Dhirendra S. M. Massachusetts Institute of Technology. "Enterprise Information Security Management Framework [EISMF]". Thesis, Massachusetts Institute of Technology, 2011. http://hdl.handle.net/1721.1/67568.
Texto completo da fonteResumo:
Thesis (S.M. in Engineering and Management)--Massachusetts Institute of Technology, Engineering Systems Division, System Design and Management Program, 2011.Cataloged from PDF version of thesis.
Includes bibliographical references (p. 124-130).
There are several technological solutions available in the market to help organizations with information security breach detection and prevention such as intrusion detection and prevention systems, antivirus software, firewalls, and spam filters. There is no doubt in the fact that significant progress has been made in the technological side of information security. However, when we study causes of information security breaches, we find that a significant number are caused by non-technical reasons such as social engineering, theft of computing device or portable hard drive, human behavior, and human error. This leads us to conclude that information security should not be viewed through technology perspective only. Instead, a more holistic approach is required. This thesis provides a systems approach towards information security management and include technological, management and social aspects. This thesis starts with introduction especially background and motivation of the author, followed by literature research. Next, Enterprise Information Security Management Framework is presented leading to estimation of an organization's information security management maturity-level. Finally, conclusion and potential future work are presented.
by Dhirendra Sharma.
S.M.in Engineering and Management
7
Elshami, Omar Mohd Eltom. "A management information system for farm machinery management". Thesis, University of Newcastle Upon Tyne, 1994. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.240836.
Texto completo da fonte
8
Germain, Richard James. "Drought management using a geographical information system". Ohio : Ohio University, 1996. http://www.ohiolink.edu/etd/view.cgi?ohiou1178651687.
Texto completo da fonte
9
Singh, Parmjit. "Web based forensic information management system". Morgantown, W. Va. : [West Virginia University Libraries], 2006. https://eidr.wvu.edu/etd/documentdata.eTD?documentid=4721.
Texto completo da fonteResumo:
Thesis (M.S.)--West Virginia University, 2006.Title from document title page. Document formatted into pages; contains xiii, 316 p. : ill. (some col.). Includes abstract. Includes bibliographical references (p. 315-316).
10
Goto, Masato, Akira Hattori, Takami Yasuda e Shigeki Yokoi. "Local Risk Management Information Sharing System". INTELLIGENT MEDIA INTEGRATION NAGOYA UNIVERSITY / COE, 2006. http://hdl.handle.net/2237/10438.
Texto completo da fonte
11
Mahmood, Ashrafullah Khalid. "Information Security Management of Healthcare System". Thesis, Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-4353.
Texto completo da fonteResumo:
Information security has significant role in Healthcare organizations. The Electronic Health Record (EHR) with patient’s information is considered as very sensitive in Healthcare organization. Sensitive information of patients in healthcare has to be managed such that it is safe and secure from unauthorized access. The high-level quality care to patients is possible if healthcare management system is able to provide right information in right time to right place. Availability and accessibility are significant aspects of information security, where applicable information needs to be available and accessible for user within the healthcare organization as well as across organizational borders. At the same time, it is essentials to protect the patient security from unauthorized access and maintain the appropriate level in health care regarding information security. The aim of this thesis is to explore current management of information security in terms of Electronic Health Records (EHR) and how these are protected from possible security threats and risks in healthcare, when the sensitive information has to be communicated among different actors in healthcare as well as across borders. The Blekinge health care system was investigated through case study with conduction of several interviews to discover possible issues, concerning security threats to management of healthcare. The theoretical work was the framework and support for possible solutions of identified security risks and threats in Blekinge healthcare. At the end after mapping, the whole process possible guidelines and suggestions were recommended for healthcare in order to prevent the sensitive information from unauthorized access and maintain information security. The management of technical and administrative bodies was explored for security problems. It has main role to healthcare and in general, whole business is the responsibility of this management to manage the sensitive information of patients. Consequently, Blekinge healthcare was investigated for possible issues and some possible guidelines and suggestions in order to improve the current information security with prevention of necessary risks to healthcare sensitive information.muqadas@gmail.com
12
Johansson, Mattias. "Information management for manufacturing system development /". Stockholm, 2001. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-3098.
Texto completo da fonte
13
Metcalfe, James. "An information system for housing management /". Leeds : University of Leeds, School of Computer Studies, 2008. http://www.comp.leeds.ac.uk/fyproj/reports/0708/Metcalfe.pdf.
Texto completo da fonte
14
Davidson, Elizabeth J. "Framing information systems requirements : an investigation of social cognitive processes in informatin system delivery". Thesis, Massachusetts Institute of Technology, 1996. http://hdl.handle.net/1721.1/11178.
Texto completo da fonte
15
Hasegawa, Marnie Tardieu. "Systems engineering design for operations directorate administrative information system". Master's thesis, This resource online, 1994. http://scholar.lib.vt.edu/theses/available/etd-10242009-020024/.
Texto completo da fonte
16
Farahmand, Fariborz. "Developing a Risk Management System for Information Systems Security Incidents". Diss., Georgia Institute of Technology, 2004. http://hdl.handle.net/1853/7600.
Texto completo da fonteResumo:
The Internet and information systems have enabled businesses to reduce costs, attain
greater market reach, and develop closer business partnerships along with improved
customer relationships. However, using the Internet has led to new risks and concerns.
This research provides a management perspective on the issues confronting CIOs and IT
managers. It outlines the current state of the art of information security, the important
issues confronting managers, security enforcement measure/techniques, and potential
threats and attacks. It develops a model for classification of threats and control measures.
It also develops a scheme for probabilistic evaluation of the impact of security threats
with some illustrative examples. It involves validation of information assets and
probabilities of success of attacks on those assets in organizations and evaluates the
expected damages of these attacks. The research outlines some suggested control
measures and presents some cost models for quantifying damages from these attacks and
compares the tangible and intangible costs of these attacks. This research also develops a
risk management system for information systems security incidents in five stages: 1-
Resource and application value analysis, 2- Vulnerability and risk analysis, 3-
Computation of losses due to threats and benefits of control measures, 4- Selection of
control measures, and 5- Implementation of alternatives. The outcome of this research
should help decision makers to select the appropriate control measure(s) to minimize
damage or loss due to security incidents. Finally, some recommendations for future work
are provided to improve the management of security in organizations.
17
Bengtsson, Jonas, e Mikael Grönkvist. "Performing Geographic Information System Analyses on Building Information Management Models". Thesis, KTH, Geodesi och satellitpositionering, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-208922.
Texto completo da fonteResumo:
As the usage of both BIM (Building Information Modelling) and 3D-GIS (Three-Dimensional Geographic Information Systems) has increased within the field of urban development and construction, so has the interest in connecting these two tools. One possibility of integration is the potential of visualising BIM models together with other spatial data in 3D. Another is to be able to perform spatial 3D analyses on the models. Both of these can be achieved through use of GIS software. This study explores how integration of BIM and GIS could look. The goal was to perform typical GIS analyses in 3D on BIM models. Previous research points towards some success within the field through use of the indicated standard format for each tool – IFC (Industry Foundation Classes) for BIM and CityGML (City Geographic Markup Language) for GIS. Transformation between the formats took place through use of the BIM software Revit, the transformation tool FME and the GIS software ArcGIS. A couple of reviewed applications of GIS analyses were chosen for testing on the converted models – indoor network analysis, visibility analysis and spatial analysis for 3D buildings. The input data in the study was several BIM models, both models created for real-life usage and others that only function as sample data within the different software. From the results of the practical work it can be concluded that a simple, automated and full-scale integration does not seem to be within reach quite yet. Most transformations between IFC and CityGML failed to some extent, especially the more detailed and complex ones. In some test cases, the file could not be imported into ArcGIS and in others geometries were missing or existing even though they should not. There were also examples where geometries had been moved during the process. As a consequence of these problems, most analyses failed or did not give meaningful results. A few of the original analyses did give positive results. Combining (flawed) CityGML models with other spatial data for visualisation purposes worked rather well. Both the shadow volume and sightline analyses did also get reasonable results which indicates that there might be a future for those applications. The obstacles for a full-scale integration identified during the work were divided into four different categories. The first is BIM usage and routines where created models need to be of high quality if the final results are to be correct. The second are problems concerning the level of detail, especially the lack of common definitions for the amount of details and information. The third category concerns the connection between local and global coordinate systems where a solution in form of updates to IFC might already be in place. The fourth, and largest, category contains those surrounding the different formats and software used. Here, focus should lie on the transformation between IFC and CityGML. There are plenty of possible, future, work concerning these different problems. There is also potential in developing own tools for integration or performing different analyses than those chosen for this thesis.I takt med den ökade användningen av både BIM och 3D-GIS inom samhällsbyggnadsprocessen har även intresset för att sammanföra de två verktygen blivit större. En möjlighet med integration är potentialen att visualisera BIM-modeller tillsammans med andra geografiska data i 3D. En annan är att kunna genomföra rumsliga 3D-analyser på modellerna. Båda dessa går att utföra med hjälp av GIS-programvara. Denna studie utforskar hur en integration mellan BIM och GIS kan se ut. Målet är att genomföra typiska GIS-analyser i 3D på BIM-modeller. Tidigare forskning pekar mot vissa framgångar inom området genom att arbeta med det utpekade standardformatet för respektive verktyg – IFC för BIM och CityGML för GIS. Transformation mellan formaten skedde med hjälp av programvarorna Revit, FME och ArcGIS. Ett par framhållna tillämpningar av GIS-analyser valdes ut för tester på de konverterade modellerna – nätverksanalyser inomhus, siktanalyser och rumsliga analyser för 3D-byggnader. Som indata användes flera olika BIM-modeller, både sådana som tillverkats för faktisk användning och modeller som skapats för att användas som exempeldata inom programvarorna. Utifrån resultaten från det praktiska arbetet kan konstateras att en enkel, automatiserad och fullskalig integration mellan verktygen verkar ligga en bit in i framtiden. De flesta transformationerna mellan IFC och CityGML misslyckades i någon aspekt, speciellt de mer detaljerade och komplexa. I vissa testfall kunde filen inte importeras i ArcGIS, i andra saknas eller existerar oväntade geometrier även om importen lyckats. Det finns också exempel där geometrier förflyttats. Som en konsekvens av dessa problem kunde de flesta 3D-analyser inte genomföras alls eller lyckades inte ge betydelsefulla resultat. Ett fåtal av de ursprungliga analyserna gav dock positiv utdelning. Att kombinera (felaktiga) CityGML-modeller med annan rumslig data fungerade förhållandevis väl ur ett visualiseringssyfte. Både skuggvolymsanalysen och framtagandet av siktlinjer från byggnaderna gav någorlunda korrekta resultat vilket indikerar att det kan finnas en framtid gällande de tillämpningarna. Hindren för en fullskalig integration som identifierades genom arbetet delades upp i fyra olika kategorier. Den första är BIM-användning där hög kvalitet på de skapade modellerna är viktigt för korrekta slutresultat. Den andra är detaljeringsgraden där avsaknaden av gemensamma definitioner för detaljeringsgraderna ställer till problem. Den tredje kategorin är koordinat- och referenssystem där en lösning på kopplingen mellan lokala och globala system redan kan finnas på plats i en av de senare utgåvorna av IFC-formatet. Den sista och största kategorin är problematiken kring just format och programvaror där mer arbete på översättningen mellan IFC och CityGML kommer att krävas. I framtiden finns det gott om arbete att göra med dessa olika problem. Det finns också potential att utveckla egna verktyg för integrationen eller att ägna sig åt att göra andra analyser än de som valdes ut i den här studien.
18
Karamatova, Liliya. "Management Accounting and ERP Systems : Factors behind the Choice of Information Systems when Exercising Management Accounting". Thesis, Luleå tekniska universitet, Datavetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-63851.
Texto completo da fonteResumo:
Accounting is an old discipline inherent to any business. Accounting is divided into Financial Accounting (FA) and Management Accounting (MA). Financial Accounting focuses on the pure processing of the economic data. Management Accounting focuses on the decision-making aspects of the accounting. Accounting industry has been tremendously transformed in the past two decades due to the implementation of Enterprise Resource Planning (ERP) systems. These systems integrate and unify an organisation’s business functions and processes into one complex computer system. Previous research suggests that the ERP systems’ main functionality primarily addresses the issues of Financial Accounting and much less the issues of Management Accounting. The purpose of this study is to explore the underlying factors behind the application of the Management Accounting Techniques through the ERP systems and to suggest a further development in the field. Five large Swedish companies were examined through the comparative case studies with semi-structured interviews. This study discovered that MATs were mostly implemented through spreadsheets, BI systems and custom-built software, i.e. outside of the ERP systems. The main reasons were inflexibility and standard design of the ERP systems, that did not fully suit the companies. Additionally, the customization of the ERP systems would be too costly when other tools, such as BI systems or spreadsheets, provided better functionality to a better price. The conclusion of this study is that it is impossible to build a universal ERP system that would suit all kind of companies, however, ERP systems can serve as a common base and a transaction engine for the MA. ERP systems can provide a data structure for the analysis parameters crucial to MA, such as profit centre, cost centre, unit, and other dimensionality aspects. Spreadsheets and BI systems win the MA battle by providing the flexibility, user-friendliness and the acceptable price, required by the users. Therefore, ERP systems must provide good integration possibilities with other software. One can further speculate if ERP system providers choose not to deliver flexible and visually appealing products, since they benefit from the income that the customer education and the customization of an ERP system implies.
19
Lindfors, Christian. "Process oriented information management in construction". Doctoral thesis, KTH, Industrial Economics and Management, 2003. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-3637.
Texto completo da fonteResumo:
The construction industry is often accused of beingfragmented and inefficient in nature due to the lack ofcontinuity and repetitive behaviour in projects. For many yearsinformation technology has been put forward as a solution. But,despite the potentials, little gains have been harvested by thedevelopment of computerised information systems (IS). Theoverall aim of this research is to determine if a moreaccessible and clearly described housing development processcould be enabled by an information system, which in itself,could improve both individual and project (group) performance.Two research questions are being put forward; first, will aprocess-oriented IS positively impact on the performance ofproject managers and in particular on the performance ofproject groups? Second, how important is a process-orientedinformation management process for the success of the IS? Toanswer these questions an action research approach with largeinfluences of survey research has been adopted. The researchconsists of two phases; a process orientation within a largeSwedish housing development company and a survey of projectmanagers¡¦ attitudes towards a new process-orientedIS also including a study of dependencies found among variablesof information system success (ISS). To enable a verificationof the success of the IS an assessment instrument - hypothesismodel - for evaluating ISS was developed. The assessmentinstrument was built on DeLone and McLean's (1992) ISS modeland extended to include measures of information managementprocess quality (process quality). The hypothesis model wasthen tested empirically with a questionnaire survey. Astatistical test was also performed to test the hypothesisedrelationships of the augmented ISS model. In summarising thefindings of the data analysis, it is evident that the new ISreceived unexpected support from the respondents. The findingsalso indicate that the collected and analysed data show supportfor numerous of the hypothesised relationships of ISS.Conclusions are drawn that confirm the presence of a processquality measure for assessing ISS. From a practitioner'sperspective, this research suggests a course of action forprocess oriented organisational development. It also indicatesbeneficiary useof a process focus in IS development.
KEYWORDS:Process orientation, information system,information system success, information management, projectmanagement
20
Okkonen, O. (Olli). "RESTful clinical data management system". Master's thesis, University of Oulu, 2015. http://urn.fi/URN:NBN:fi:oulu-201505291735.
Texto completo da fonteResumo:
Elämme digitalisaation aikakautta, jolloin tietokoneiden avulla on mahdollista saavuttaa kustannustehokkuutta ja automaatio tiedonhallintaan. Kliiniset tutkimukset eivät ole onnistuneet pysymään mukana teknologiakehityksessä vaan turvautuvat yhä perinteisiin paperisiin keinoihin, mikä hidastaa ja vaikeuttaa tiedon hallintaa suurina määrinä viivästyttäen tutkimuksen loppuanalyysia. Suurimmat syyt tähän ovat olleen kehnot ohjelmistojen laadut, tietotaidon puute sekä epäonnistuneet käyttöönotot organisaation tasolla. Tämä diplomityö esittelee Genesiksen, web-pohjaisen kliinisen tiedonhallintajärjestelmän tukemaan LIRA-tutkimuksen tarpeita Suomessa sekä Ruotsissa. Työssä esitellään kuinka Genesiksen kehityksessä on huomioitu tietoturva ja ketterän kehityksen periaatteet tarjoamaan ohjelmistolle vaivatonta käyttöä sekä lisäarvoa uudelleenkäytettävyydellä. Uudelleenkäytettävyyttä on tavoitettu ohjelmiston helpolla siirrettävyydellä tuleviin tutkimuksiin sekä yhteensopivuutta web-pohjaisten laitteiden kanssa yhtenäisellä rajapinnalla. Lisäksi, työssä esitellään Genesiksen toteutus ja pohditaan järjestelmän tulevaisuutta. Alustavasti Genesiksen hyödyntämisestä on kiinnostunut myös maailman suurin tyypin-1 diabetes tutkimusIn the era of digitalization, clinical trials have often been left behind in adoption of automation and cost-efficiency offered by computerized systems. Poor implementations, lack of technical experience, and inertia caused by overlapping old and new procedures have failed to prove the business value of data management systems. This has led into settling for inadequate tools for data management, leaving many studies struggling with traditional approaches involving heavy paper usage further complicating the management and drastically slowing preparations for final analysis. This Master’s Thesis presents Genesis, a web-based clinical data management system development for the LIRA-study, which will take place in Finland and Sweden. Genesis has been developed to address the aforementioned obstacles with adopting information technology solutions in an agile manner with the integration of security concerns. Furthermore, Genesis has been designed to offer the long term value through reusability in terms of effortless portability for upcoming studies and interconnectability with web-enabled legacy system and handheld devices via a uniform interface. In addition to representing the design, implementation and evaluation of Genesis, the future prospects of Genesis are discussed, noting the preliminary interest of utilizing Genesis in additional studies, including the world’s largest type-1 diabetes study
21
Tarakci, Hilal. "An Ontology-based Multimedia Information Management System". Master's thesis, METU, 2008. http://etd.lib.metu.edu.tr/upload/12609865/index.pdf.
Texto completo da fonteResumo:
In order to manage the content of multimedia data, the content must be annotated. Although any user-defined annotation is acceptable, it is preferable if systems agree on the same annotation format. MPEG-7 is a widely accepted standard for multimedia content annotation. However, in MPEG-7, semantically identical metadata can be represented in multiple ways due to lack of precise semantics in its XML-based syntax. Unfortunately this prevents metadata interoperability. To overcome this problem, MPEG-7 standard is translated into an ontology. In this thesis, MPEG-7 ontology is used on top and the given user-defined ontologies are attached to the MPEG-7 ontology via a user friendly interface, thus building MPEG-7 based ontologies automatically. Our proposed system is an ontology-based multimedia information management framework due to its modular
architecture, ease of integrating with domain specific ontologies naturally and automatic harmonization of MPEG-7 ontology and domain-specific ontologies. Integration with domain specific ontologies is carried out by enabling import of
domain ontologies via a user-friendly interface which makes the system independent of application domains.
22
Gordon, Daniel Benjamin. "A strategic information system for hospital management". Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1998. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp04/nq36197.pdf.
Texto completo da fonte
23
Pradhan, Anu Raj. "INFRASTRUCTURE MANAGEMENT INFORMATION SYSTEM FRAMEWORK FOR DISASTERS". NCSU, 2003. http://www.lib.ncsu.edu/theses/available/etd-08122003-172045/.
Texto completo da fonteResumo:
Three-tiered enterprise GIS architecture offers a robust, efficient, and secure mechanism as a potential revolution to disaster management systems. This paper addresses the severe limitations of existing disaster management systems and proposes an integrated management information system as an alternative. The value of such a 3-tiered enterprise GIS is its ability to function as reliable and efficient system during a disaster. Issues related to data storage, handling, timely distribution of processing power, efficient retrieval and dissemination of information, and data security against unauthorized access have to addressed using the state-of-the-art technology. Recent advancements in (1) standardized data specification, (2) middleware services, and (3) web-enabled distributed computing provide key resources to design and implement a tool of unprecedented flexibility and capacity for disaster management. This paper presents the critical details of such a system.
24
Markevičiūtė, Lina. "Information factors of quality management system maturity". Doctoral thesis, Lithuanian Academic Libraries Network (LABT), 2009. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2009~D_20091024_103844-64497.
Texto completo da fonteResumo:
Successful quality management systems proceeding and continual development, that determine systems maturity, is not self-contained phenomenon. Persuading for quality management systems maturity, organization must create suitable conditions for that. Organization must determine maturity factors and tend for these factors suitable impact to quality management system. Information factors are ascribable to factors, that determinate quality management systems maturity. But still now, the whole of information factors is not institutionalized sustaining by information since theoretical base. Characteristics of these information factors are defined insufficiently too. Defined uncertainty direct, why organizations can’t create suitable conditions for quality management systems maturity. These problems incite the research purpose – indicate the whole of informational factors, that impact quality management systems maturity, and clarify theirs influence to system development.Sėkmingas kokybės vadybos sistemos funkcionavimas, nuolatinis sistemos tobulinimas, sąlygojantis sistemos brandą, nėra savaiminis reiškinys. Siekdamos kokybės vadybos sistemos brandos organizacijos privalo sukuti tam tinkamas sąlygas: identifikuoti brandos veiksnius ir rūpintis jų tinkama įtaka. Informaciniai veiksniai yra priskiriami veiksnių, lemiančių kokybės vadybos sistemos brandą, kategorijai. Tačiau iki šiol, informacinių veiksnių visuma, įtakojanti kokybės vadybos sistemų brandą, nėra identifikuota remiantis informacijos mokslų teorine baze. Nepakankamai apibrėžtos ir veiksnių charakteristikos, užtikrinančios tinkamą įtaką kokybės vadybos sistemoms. Per didelė entropija šiais klausimais lemia tai, kad organizacijos nesugeba sudaryti tinkamų sąlygų savo kokybės vadybos sistemų brandai. Įvardintos problemos skatina formuluoti tokį mokslinio tyrimo tikslą – identifikuoti kokybės vadybos sistemos brandos informacinių veiksnių visumą, išaiškinant jų įtaką sistemos brandai.
25
Reeves, Leah M. "Predictive modeling of a management information system". Honors in the Major Thesis, University of Central Florida, 1997. http://digital.library.ucf.edu/cdm/ref/collection/ETH/id/14.
Texto completo da fonteResumo:
This item is only available in print in the UCF Libraries. If this is your Honors Thesis, you can help us make it available online for use by researchers around the world by following the instructions on the distribution consent form at http://library.ucf.edu/Systems/DigitalInitiatives/DigitalCollections/InternetDistributionConsentAgreementForm.pdf You may also contact the project coordinator, Kerri Bottorff, at kerri.bottorff@ucf.edu for more information.Bachelors
Engineering
Industrial Engineering
26
Mpanza, Brian Vusumuzi. "Evaluation of Transwerk Risk Management Information System". Thesis, Stellenbosch : Stellenbosch University, 2005. http://hdl.handle.net/10019.1/50346.
Texto completo da fonteResumo:
Thesis (MPhil)--Stellenbosch University, 2005.ENGLISH ABSTRACT: In the last decade, the use of computers has proliferated the industrial arena in South Africa. Due to frequent changes in computer programs and developments in the computing field, users have often been adversely affected. Users experience problems with computer programs that are not user friendly. Usability is about satisfying the user needs by allowing the user to accomplish their goals quickly, efficiently and easily. Thus it is crucial that industries invest in computer programs that offer optimum usability. In this research an attempt is made to provide a framework for methodology that can be used to test and evaluate usability in the Transwerk Risk Management Information System, that is Computer Assisted Risk Management Systems (CARMS). I first consider the difference between unusable and usable programs. Usability properties are then identified including properties enhancing effectiveness, efficiency, flexibility, laemability and attitude of the computer program. The CARMS components or modules and users were identified. Usability problems were identified that cause the users to be selective and discouraged to use other components of CARMS. To further verified and address the usability problems identified, the whole program needs to be tested and evaluated. The methodology was laid for how to do usability testing and evaluation in computer program that are currently in use like CARMS. Benefits and limitations of testing and evaluating usability were detailed in this research. It is recommended that, testing and evaluating usability should be done to prevent errors, dissatisfaction and to improve usability of the CARMS program.
AFRIKAANSE OPSOMMING: In die laaste dekade het die gebruik van rekenaars uitgebrei in die industriele arena in Suid-Afrika. Weens gereelde veranderings in rekenaar programme en ontwikkellings in die informatika veld is gebruikers gereeld nadelig geraak. Gebruikers ervaar probleme met rekenaar programme wat nie gebruikersvriendelik is nie. Bruikbaarheid het te make met bevrediging van gebruikersbehoeftes deur hulle in staat te stel om hulle doelwitte vinnig, doelmatig en maklik te bereik. Dit is dus van kritiese belang dat industriee investeer in rekenaar programme wat optimale bruikbaarheid bied. In hierdie navorsing word gepoog om 'n raamwerk vir metodologie wat gebruik kan word om die bruikbaarheid van die "Transwerk Risk Management Information System" (dit is "Computer Assisted Risk Management Systems" of CARMS) te toets en te evalueer. Ek bespreek eerstens die verskil tussen onbruikbare en bruikbare programme. Bruikbaarheidseienskappe word dan geidentifiseer, insluitend eienskappe wat doeltreffendheid, doelmatigheid, buigsaamheid, aanleerbaarheid en houding van die rekenaar program verbeter. Die CARMS komponente of modules en gebruikers is geidentifiseer. Bruikbaarheidsprobleme is geidentifiseer wat veroorsaak dat gebruikers selektief raak en ontmoedig raak om ander komponente van CARMS te gebruik. Om verder die geidentifiseerde bruikbaarheidsprobleme te verifieer en adreseer moet die hele program getoets en evalueer word. Die metodologie is vasgele waarvolgens bruikbaarheidstoetsing en evaluasie van rekenaar programme wat tans in gebruik is (soos CARMS) gedoen kan word. Voordele en beperkings van bruikbaarheidstoetsing en -evaluasie is in hierdie navorsing vervat. Dit word aanbeveel dat bruikbaarheidstoetsing en -evaluasie gedoen moet word om foute en ontevredenheid te voorkom en om die bruikbaarheid van die CARMS program te verbeter.
27
SHAN, YING. "MINIMALIST VIEW OF SPATIAL INFORMATION MANAGEMENT SYSTEM". University of Cincinnati / OhioLINK, 2003. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1061216447.
Texto completo da fonte
28
Govindarajulu, Sriram. "A Web based forensic information management system". Morgantown, W. Va. : [West Virginia University Libraries], 2005. https://etd.wvu.edu/etd/controller.jsp?moduleName=documentdata&jsp%5FetdId=3845.
Texto completo da fonteResumo:
Thesis (M.S.)--West Virginia University, 2005Title from document title page. Document formatted into pages; contains x, 128 p. : ill. (some col.). Includes abstract. Includes bibliographical references (p. 127-128).
29
Ricks, Wendell R. "Knowledge-Based System for Flight Information Management". W&M ScholarWorks, 1990. https://scholarworks.wm.edu/etd/1539625650.
Texto completo da fonte
30
Rose, Brett Tyler. "Tennessee Rockfall Management System". Diss., Virginia Tech, 2005. http://hdl.handle.net/10919/29263.
Texto completo da fonteResumo:
The Rockfall Management System developed for Tennessee DOT (TennRMS)integrates a customized rockfall risk rating system, web-based GIS application, and rockfall database to provide a robust single interface for interacting with rock slope information. The system should prove to be a valuable tool for the proactive management of rock slopes. The most important use of the system will be to identify and prioritizing rock slopes with the greatest potential for rockfall in order to provide decision makers with all the necessary information they need to plan remediation efforts. Over time, TennRMS can be used to track costs and effectiveness of different remediation methods used on problem rock slopes.
Three papers have been developed for publication in peer reviewed journals. The papers describe the work done in support of developing Tennessee's Rockfall Management System (TennRMS) and its components. The system can be described by its conceptual framework and actual implemented components. Asset management incorporating risk & decision analysis and knowledge management makes up the conceptual framework. The system components include a field data collection system using PDA's, a rockfall database and a web-based GIS interface. The papers articulate the development and implementation of the various components and to provide a detailed review of rockfall management systems as implemented over the past 15 years.Ph. D.
31
Ram, Mohan Prabhakara. "Trigeiawriter: A content management system". CSUSB ScholarWorks, 2011. https://scholarworks.lib.csusb.edu/etd-project/3331.
Texto completo da fonteResumo:
The purpose of this project was to design and implement a Content Management System (CSM). TrigeiaWriter is a Content Management System for Trigeia.com, a web based magazine site. Since TrigeiaWriter is used for a web based magazine, it incorperates different roles for the users and these roles are authors, editors, and administrators.
32
Bae, Sanghoon. "Development of a real-time and geographical information system-based transit management information system". Thesis, This resource online, 1993. http://scholar.lib.vt.edu/theses/available/etd-11242009-020226/.
Texto completo da fonte
33
Xie, Dawen. "Design and implementation of a departmental information management system". Thesis, [College Station, Tex. : Texas A&M University, 2007. http://hdl.handle.net/1969.1/ETD-TAMU-1429.
Texto completo da fonte
34
Dzandza, Patience Emefa. "Use and management of information systems in academic libraries in Ghana". University of the Western Cape, 2019. http://hdl.handle.net/11394/6948.
Texto completo da fonteResumo:
Philosophiae Doctor - PhDThe use of Information Systems (ISs) has been widely accepted and proven to increase the service quality in many organizations. Academic libraries have embraced the use of ISs and have implemented them to perform different activities. The efficient utilization and management of ISs in libraries will help libraries to derive maximum benefit from adopted ISs. The research used the DeLone and McLean (2003) IS success theory to determine the impact of IS management on the quality of the IS, the use of the IS and the benefits gained. The researcher used nine (30%) of the thirty university libraries which are members of the consortium of academic and research libraries in Ghana (CARLIGH) - an association of libraries that help with the IS and electronic resource use of member libraries. A mixed method approach with questionnaires, interviews combined with content analysis of the university websites was used to gather data. Findings indicated that academic libraries in Ghana are making use of some ISs including; ILS, DAM, social media, websites, among others, amidst a number of challenges. The research also revealed that the management of ISs affects the quality thereof. Quality of ISs affects use, and use affects the benefits gained from use. The researcher proposed an IS management standard guideline which Ghanaian academic libraries could adopt for using and managing ISs to enhance efficiency and better service delivery.
35
Kleene, J. Wesley. "Watershed nonpoint source management system : a geographic information system approach /". Diss., This resource online, 1995. http://scholar.lib.vt.edu/theses/available/etd-02272007-092409/.
Texto completo da fonte
36
Vat, Nicholas. "Geographically distributed requirements elicitation". Thesis, Rhodes University, 2000. http://hdl.handle.net/10962/d1002764.
Texto completo da fonteResumo:
The technology revolution has transformed the way in which many organisations do their business. The resultant information systems have increased the decision making powers of executives, leading to increased effectiveness and ultimately to improved product delivery. The process of information systems development is, however, complex. Furthermore, it has a poor track record in terms of on-time and within-budget delivery, but more significantly in terms of low user acceptance frequently attributable to poor user requirements specification. Consequently, much attention has been given to the process of requirements elicitation, with both researchers and businessmen seeking new, innovative and effective methods. These methods usually involve large numbers of participants who are drawn from within the client and developer organisations. This is a financially costly characteristic of the requirements elicitation process. Besides information systems, the technology revolution has also brought sophisticated communication technologies into the marketplace. These communication technologies allow people to communicate with one another in a variety of different time and space scenarios. An important spin-off of this is the ability for people located in significantly different geographical locations to work collaboratively on a project. It is claimed that this approach to work has significant cost and productivity advantages. This study draws the requirements elicitation process into the realm of collaborative work. Important project management, communication, and collaborative working principles are examined in detail, and a model is developed which represents these issues as they pertain to the requirements elicitation process. An empirical study (conducted in South Africa) is performed in order to examine the principles of the model and the relationships between its constituent elements. A model of geographically distributed requirements elicitation (GDRE) is developed on the basis of the findings of this investigation. The model of GDRE is presented as a 3-phased approach to requirements elicitation, namely planning, implementation, and termination. Significantly, the model suggests the use of interviews, structured workshops, and prototyping as the chief requirements elicitation methods to be adopted in appropriate conditions. Although a detailed study of communications technology was not performed, this thesis suggests that each individual GDRE implementation requires a different mix of communication technologies to support its implementation.
37
Ebertsohn, Nolan Wade. "The measurement of information system project success". Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/97271.
Texto completo da fonteResumo:
Thesis (MBA)--Stellenbosch University, 2014.ENGLISH ABSTRACT: Ensuring the delivery of an investment is crucial for organisations as significant amounts of operating and capital expenditure is spent on information systems. Regrettably, many organisations today have no accurate techniques for forecasting and warranting the success of information system projects and many rely on the traditional project management triple constraint criteria alone, which encapsulate time, cost, and quality. Many chief executive officers (CEOs), chief information officers (CIOs) and other executives have difficulty in justifying their investments and return on investment (ROI) in information systems. Since the 1970s many articles have been written and much research conducted on the topic of information system project success. However, there is still no consensus on an agreed upon definition and robust methodology to measure the success of information system projects (ISPs). This research attempted to determine if organisations measure the success of their ISPs. In addition, the researcher aimed to pinpoint what key success factors and critical success criteria organisations use, and how these are applied to measure information system project success (ISPS). To reach these objectives, qualitative research was conducted by means of a study of the literature on the topic, a pilot survey, and semi-structured interviews in order to gather expert opinions and information pertaining to the measurement of ISPS in industry. It was found that most project managers and companies still rely on the traditional triple constraint to determine the success of their information system projects. Moreover, this phenomenon exists due to a lack of knowledge on the topic, top management buy-in, time and resources, and a perception that the costs to get a measurement system in place outweigh the benefits to be gained from it.
38
Coles-Kemp, Elizabeth. "The anatomy of an information security management system". Thesis, King's College London (University of London), 2008. https://kclpure.kcl.ac.uk/portal/en/theses/the-anatomy-of-an-information-security-management-system(08ef0714-a5aa-4b6e-b322-8a174da6a2b9).html.
Texto completo da fonteResumo:
This thesis explores the different types of information security management decision making that take place within an organisation. It identifies how the construction of an information security management system (ISMS) alters in order to respond to different organisational variations, identifies the resource implications of making these alterations, and describes how the process of embedding an ISMS into the operational fabric of an organisation changes the way in which information security is managed. This thesis responds to the following "real world" problem: quantifying the type of resource needed to develop and maintain an ISMS is difficult because little is known about how ISMS are structured and how they respond to organisational variations. Documentation only considers ISMS in terms of its response to information security risk. As a result, not only is it difficult to quantify the resource required to manage information security, but it is also difficult to measure and compare the effectiveness of ISMS. This real world problem is paralleled by the following academic problem: ISMS theory is largely based on the views of practitioners and has not been augmented by systematic objective organisational research. In addition, existing information security management research shows that there are clear synergies with organisational sociology, organisation theory and cybernetics but these synergies have not been extensively reviewed. As a result, there is no specific academic platform from which to develop a theory of ISMS design. In response to these real-world and academic problems, this research contributes to the development of organisation theory relevant to information security management and is based on systematic organisational investigation. As a conclusion to this research, a theory of ISMS design is developed that has synergy with theories of organisational sociology, organisation theory and cybernetics but that also shows clear characteristics of its own.
39
Erkan, Ahmet. "An Automated Tool For Information Security Management System". Master's thesis, METU, 2006. http://etd.lib.metu.edu.tr/upload/12607783/index.pdf.
Texto completo da fonteResumo:
This thesis focuses on automation of processes of Information Security
Management System. In accordance with two International Standards, ISO/IEC
27001:2005 and ISO/IEC 17799:2005, to automate the activities required for a
documented ISMS as much as possible helps organizations. Some of the well
known tools in this scope are analyzed and a comparative study on them including
&ldquoInfoSec Toolkit&rdquo
, which is developed for this purpose in the thesis scope, is given. &ldquo
InfoSec Toolkit&rdquo
is based on ISO/IEC 27001:2005 and ISO 17799:2005. Five basic integrated modules constituting the &ldquo
InfoSec Toolkit&rdquo
are &ldquo
Gap Analysis Module&rdquo
, &ldquo
Risk Module&rdquo
, &ldquo
Policy Management Module&rdquo
, &ldquo
Monitoring Module&rdquo
and &ldquo
Query and Reporting Module&rdquo
. In addition a research framework is proposed in order to assess the public and private organizations&rsquo
information security situation in Turkey.
40
Canciger, Izzet. "System Information Model suitable for Application Management Organization". Thesis, Högskolan i Gävle, Avdelningen för Industriell utveckling, IT och Samhällsbyggnad, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-15213.
Texto completo da fonteResumo:
The Delivery Organization Windows Development at Sandvik IT GSS is today responsible for managing over 100 different systems internally and globally, some acquired but most proprietary. The systems have Life Cycle and dependencies of other applications, techniques etc. and Service Level Agreement (SLA) with customers. The details for these systems are now scattered in a variety of locations such as web pages, spreadsheets, word documents, Notes databases and by knowledge of the employees. Today they are unable to get a clear view of the systems; the applications and techniques depend, how long life cycle each have etc. The project consist of creating a database model by gathering information needed, analyze it and develop an information model and if time allows develop a simple application to visualize the concept. With this work, the information will be gathered in one place and the employees will easier get a clear view of the systems and their dependencies, offer a higher level of service and will be more effective in their work. Keywords: System Information Model, Systems Design, Information Model, Database Model, Business Analysis, Application Management.
41
Nannery, Rebecca S. "A process evaluation Delaware's Homeless Management Information System /". Access to citation, abstract and download form provided by ProQuest Information and Learning Company; downloadable PDF file, 107 p, 2007. http://proquest.umi.com/pqdweb?did=1338922141&sid=9&Fmt=2&clientId=8331&RQT=309&VName=PQD.
Texto completo da fonte
42
Pretorius, Linda. "Remote information management of an automated manufacturing system". Thesis, Bloemfontein : Central University of Technology, Free State, 2007. http://hdl.handle.net/11462/104.
Texto completo da fonteResumo:
Thesis (M. Tech.) -- Central University of Technology, Free State, 2007With technology advancing, more and more people turn to the World Wide Web to conduct business. This may include buying and selling on the Web, advertising and monitoring of business activities. There is a big need for software and systems that enable remote monitoring and controlling of business activities. The Mechatronics Research Group of the Faculty of Engineering, Information and Communication Technology at the Central University of Technology, Free State, has identified a similar need. This research group has created an Automated Manufacturing System around which research topics revolve. They want to monitor this Automated Manufacturing System from remote locations like their offices or, if possible, from home. The Remote Information Management (RIM) System was developed, using the Rapid Application Development (RAD) Methodology. The reasons why this methodology was used, is because it is the best to use in a changing environment, when the system needs to be developed very quickly and when most of the data is already available. This is a good description of the Automated Manufacturing System’s environment. The RAD methodology consists of four stages: Requirements Planning, User Design, Rapid Construction and Transition. Project Management is used throughout these stages to ensure that the project goes according to plan. Development of the RIM system went through all four stages and project management was applied. The final system consisted of a Web Page with Web Camera views of the Automated Manufacturing System. The application that was developed using National Instruments LabVIEW, Microsoft Visual C++, and Microsoft Excel, is embedded in this Web Page. This application is called a Virtual Instrument (VI). The VI shows real-time data from the Automated Manufacturing System. Control over the VI can be granted and will allow the remote user to create reports on how many different products was produced and system downtimes. A system like the RIM System has advantages in the business world. It can enable telecommuting and will allow employees and managers to monitor (and even control) manufacturing systems, or any system connected to a PLC, from remote locations.
43
Silva, Francisco Manuel Gonçalves Monsanto de Serra e. "Management Information System (Django)". Master's thesis, 2014. http://hdl.handle.net/10316/35655.
Texto completo da fonte
44
Kuo, Tsan-Te, e 郭讚德. "Hospital Information Management System". Thesis, 2018. http://ndltd.ncl.edu.tw/handle/f8a3qr.
Texto completo da fonteResumo:
碩士樹德科技大學
資訊工程系碩士班
107
Nowadays, as the continuous growth of the economics in the world, it has been recovered steadily, and also improved in our country. In the new epoch, the information technology has become an inexhaustible driving force to promote the economic development of the worldwide, and the information industry has transformed to one of the critical industries in economic development. The information technology industry, as the term suggested, takes information development to serve as the kernel to inspire the development of other industries through advanced information technology. For example, e-commerce is produced under the environment of the lasting development of information technology, and the e-commerce industry has refreshed the domestic''s economy, improved the employment rate, and also excited the energy of the economy. In spite of the domestic''s e-commerce industry or the others, the development of information technology has become the main flow of the power for expanding the economics. In this processing, how to manage hospital information more conveniently, how to better manage drug storage, discharge and patient registration has become one of the key tasks of major hospitals. With the development of the Internet and the information technology industry, computers play an active role in various industries in modern society. Using the dedicated computer to develop an information management system suitable for hospitals can not only reduce the cost of medical services, but also enhance the incoming, and carry out the informatization implementation of hospitals. The hospital information management system achieve the purpose of the digitalization, informatization and networking for medical services. It can be accomplished by the intelligent management of hospital information in the case of utilizing several advanced database technologies and programming language. In a summary, it includes seven modules: hospital information management, patient discharge management, transfer information management, payment information management, drug information management, public medical management and hospital personnel management.
45
Kuo, Jui-hsiang, e 郭瑞祥. "Study on the Integration of Information Security Management System and Personal Information Management System". Thesis, 2013. http://ndltd.ncl.edu.tw/handle/13743895466649512495.
Texto completo da fonteResumo:
碩士國立中山大學
資訊管理學系研究所
101
With the formally carrying out of the Personal Information Protection Act, the Party is going to realize his own rights to his personal information. Therefore, protecting and managing of personal information quickly and effectively by the organization is of great urgency. As the electronic management of the organization continues to deepen, lots of personal information would be record in the information systems and network services. How to protect the security of the information, manage it well, and meet the requirements of laws and regulations is a very Important Topic. This research will analysis the case of the development process of information security and personal information management systems within A company. The management systems of ISMS and PIMS are integrated for developing an information security and personal information management system. The steps of implementing the information security and personal information management system are also introduced hoping to help the organization to do the personal information management quickly and effectively.
46
Lee, Kung-Ling, e 李昆霖. "Knowledge Management System of Outsourced Information System". Thesis, 2001. http://ndltd.ncl.edu.tw/handle/25845576762404126394.
Texto completo da fonteResumo:
碩士國立中正大學
資訊管理學系
89
All kinds of Information Systems have been developed to satisfy people’s different needs. However, not every organization has the ability to build an information system. Therefore, organizations outsource their information systems. As time goes by, system requirements vary, and some problems may occur on system. The key system related knowledge does not transfer accompanying with the information system that results in organization’s potential loss. In the knowledge economy era, how to manage the key knowledge and technology well have became the most clamant issues. Therefore, we construct a framework of knowledge management system of outsourced information system. We also construct a prototype system based on Web and XML technology to help transfer relevant knowledge successfully in the process of outsourcing for follow-up development and maintenance. We interviewed the developers and project managers to evaluate the prototype system in a real case. They gave good evaluation of supplied functions. They believed that the knowledge management system could help them store and acquire knowledge more systematically, reduce the searching time, and find suitable person rapidly.
47
Silva, Bruno Leandro Silveira e. "Health management information system (HMIS)". Master's thesis, 2010. http://hdl.handle.net/10216/59392.
Texto completo da fonte
48
Tung, Tse-Hua, e 童子樺. "Personal Health Information Management System". Thesis, 2007. http://ndltd.ncl.edu.tw/handle/32834402189836574756.
Texto completo da fonteResumo:
碩士國立陽明大學
醫學工程研究所
95
We hope to provide a long-term record interface through developing a personal health information management system which includes a physiological database for four chronic diseases(e.g. Heart disease, Hypertension, Metabolism and Asthma) and there relative major physiological parameters(e.g. ECG, Blood Pressure, Blood Glucose, Peak Flow and SPO2.). With Long-term personal records compared with physiology parameters criteria, and assisted with the importance log and the 2nd order curve fitting trends. The characteristic of local database provide the ability to carry personal health record anywhere and help users to provide doctors more aid in diagnostic information which were recorded during non-visiting duration.
49
Liu, Kai, e 劉凱. "Personal Game Information Management System". Thesis, 2006. http://ndltd.ncl.edu.tw/handle/40418613669248659213.
Texto completo da fonteResumo:
碩士義守大學
資訊工程學系碩士班
94
Modern IT technique and broadband network infrastructure make on-line games become one of the high value-added industries. Especially when the market of the broadband network grew rapidly since 2000, not only the market of the on-line games increased in 10 megabyte speed, it also becomes the most favorite entertainment to all ages. Extra information will be adopted during the game playing that makes the users confused to filter and organize the information from the overwhelming Internet information. In order to solve this problem, a system is proposed to let user get the valued knowledge and organize from the Internet via the information fetch. This thesis designs an information objects searching mechanism based on the method of RSS (Really Simple Syndication) to build the personal game knowledge-searching infrastructure as the basis of the game knowledge-searching system design. Valuable game knowledge could be obtained by this personal game knowledge-searching system. Since this system is not restricted by the source or the property of the information, it could be applied in the other system.
50
Huang, Hui-Ping, e 黃惠萍. "Call Center Information System Management". Thesis, 2006. http://ndltd.ncl.edu.tw/handle/41437503792319829213.
Texto completo da fonteResumo:
碩士國立中央大學
資訊管理學系碩士在職專班
94
For many companies,the contact point is customer service department.Although the competition in banking industry becomes harder and harder,the product or service quality makes less and less difference.Customer choose those banks which can fullfill their needs.Therefore customer service department becomes more and more important in a company.For fullfilling customer on-line services,providing customer service department a stable and powerful information system is needed.The FETnet Information director once said that for administering a call center well,a stable information system is needed.