Livros sobre o tema "Customer services Econometric models"

Sharma, Dheeraj. Examining the influence of service quality on customer satisfaction and patronage intentions in convenience store industry. Ahmedabad: Indian Institute of Management, 2014.

Borenstein, Severin. How airlines market work...or do they?: Regulatory reform in the airline industry. Cambridge, MA: National Bureau of Economic Research, 2007.

Borenstein, Severin. How airlines market work...or do they?: Regulatory reform in the airline industry. Cambridge, Mass: National Bureau of Economic Research, 2007.

Manheim, Bilhah. Nituaḥ ha-mifgash ben irgune sherut le-ven tsarkhanim: (kolel taḳtsir ʻIvri ṿe-Angli). [Tel Aviv]: Mekhon Goldah Meʾir le-ḥiḳre ʻavodah ṿe-ḥevrah, 1991.

Pattanaik, Krushna Mohan. Challenges and prospects in the measurement of trade in services. Bangalore: Institute for Social and Economic Change, 2010.

Weber, Rolf. Vehicle Routing- und Scheduling-Probleme unter besonderer Berücksichtigung von Dial-a-Ride-Problemen. München: V. Florentz, 1985.

Calomiris, Charles W. Relationship banking and the pricing of financial services. Cambridge, Mass: National Bureau of Economic Research, 2006.

Sagari, Silvia B. International trade in financial services. Washington, DC: Country Economics Dept., World Bank, 1989.

Nechyba, Thomas J. Community choice and local public services: A discrete choice approach. Cambridge, MA: National Bureau of Economic Research, 1997.

Zeithaml, Valarie A. Delivering quality service: Balancing customer perceptions and expectations. New York: Free Press, 1990.

William, Jack. Decentralizing the provision of health services: An incomplete contracts approach. Washington, DC: World Bank, Development Research Group, Public Economics, 2000.

Currie, Janet. Medicaid and medical care for children. Cambridge, Mass: National Bureau of Economic Research, 1993.

Farinha, Luísa A. Switching from single to multiple bank lending relationships: Determinants and implications. Basel, Switzerland: Bank for International Settlements, Monetary and Economic Dept., 2000.

Gnedenko, Boris Vladimirovich. Introduction to queueing theory. 2^a ed. Boston: Birkhäuser, 1989.

Nikolaevich, Kovalenko Igorʹ, ed. Vvedenie v teorii͡u︡ massovogo obsluzhivanii͡a︡. 2^a ed. Moskva: "Nauka," Glav. red. fiziko-matematicheskoĭ lit-ry, 1987.

Pasiouras, Fotios. Efficiency and productivity growth: Modelling in the financial services industry. Chichester, West Sussex: John Wiley & Sons, 2013.

Berry, Steven. Airline hubs: Costs, markups and the implications of customer heterogeneity. Cambridge, MA: National Bureau of Economic Research, 1996.

Athey, Susan. The adoption and impact of advanced emergency response services. Cambridge, MA: National Bureau of Economic Research, 1998.

Board, Connecticut Energy Advisory. Alternative models of electric metering, database, and billing services supply in Connecticut's restructured electric industry. [Hartford, Conn: s.n., 1999.

Cutler, David M. The medical costs of the young and old: A forty year perspective. Cambridge, MA: National Bureau of Economic Research, 1997.

Villa, Pierre. Séries macro-économiques historiques: Méthodologie et analyse économique. Paris: INSEE, 1997.

Kemp, Murray C. A simple model of useless speculation. Cambridge, MA: National Bureau of Economic Research, 1990.

Gasparini, Leonardo. Medidas de eficiencia relativa en el sector público local: Un resumen crítico de la literatura y una aplicación al sector educativo. La Plata: [Universidad Nacional de La Plata?, 1998.

Pedersen, Niels Lehde. FINDAN, finansiel sektor til ADAM: Danmarks statistiks økonomiske model. København: Danmarks statistik, 1989.

Tang, Man-Keung. Private-sector financial liabilities in advanced economies: Is more better? [Washington, D.C.]: International Monetary Fund, European Dept., 2007.

Mocan, H. Naci. The child care industry: Cost functions, efficiency, and quality. Cambridge, MA: National Bureau for Economic Research, 1995.

Kash, Rick. How companies win: Profiting from demand-driven business models no matter what business you're in. New York: HarperBusiness, 2010.

Born, Patricia. Does spending on medical services change as HMOs grow and mature? Cambridge, MA: National Bureau of Economic Research, 1998.

Kireyev, Alexei. Liberalization of trade in financial services and financial sector stability: Analytical approach. [Washington, D.C.]: International Monetary Fund, Office in Geneva, 2002.

Kireyev, Alexei. Liberalization of trade in financial services and financial sector stability: Empirical approach. [Washington, D.C.]: International Monetary Fund, Office in Geneva, 2002.

Klyuev, Vladimir. Evolution of the relative price of goods and services in a neoclassical model of capital accumulation. [Washington, D.C]: International Monetary Fund, IMF Institute, 2004.

Quality measurement in economics: New perspectives on the evolution of goods and services. Aldershot, England: Elgar, 1994.

Guerrieri, Paolo. Technology diffusion, services, and endogenous growth in Europe: Is the Lisbon Strategy useful? [Washington, D.C.]: International Monetary Fund, Office of Executive Director for Albania, Greece, Italy, Malta, Portugal, San Marino and Timor-Leste, 2005.

Doorslaer, Eddy K. A. van. Health, knowledge, and the demand for medical care: An econometric analysis. Assen, the Netherlands: Van Gorcum, 1987.

Snead, Mark C. The economic impact of Oklahoma's child care industry. [Oklahoma City, Okla.?]: Oklahoma Dept. of Human Services, 2004.

Gunther, Jeffery W. Geographic liberalization and the accessibility of banking services in rural areas. [Dallas]: Federal Reserve Bank of Dallas, 1997.

Optimal investment and marketing strategies. Singapore: World Scientific, 2012.

Melni*k, Rafi. Financial services, cointegration and the demand for money in Israel. Jerusalem: Research Dept., Bank of Israel, 1992.

Spunt, Trevor M. Guide to customer surveys: Sample questionnaires and detailed guidelines for creating effective surveys. New York, NY: Customer Service Group, 1999.

Chipty, Tasneem. Effects of information provision in a vertically differentiated market. Cambridge, MA: National Bureau of Economic Research, 1998.

Siegel, Donald S. Purchased services, outsourcing, computers, and productivity in manufacturing. Cambridge, MA: National Bureau of Economic Research, 1991.

Markusen, James R. Foreign direct investment in services and the domestic market for expertise. Cambridge, MA: National Bureau of Economic Research, 2000.

Markusen, James R. Foreign direct investment in services and the domestic market for expertise. Washington, DC: World Bank, Development Research Group, Trade, 2000.

Parker, Philip M. The 2009-2014 world outlook for engineering services outsourcing (ESO). San Diego, Calif: Icon Group, 2008.

Demand and supply of aggregate exports of goods and services: Multivariate cointegration analyses for the United States, Canada, and Germany. Berlin: Springer, 2004.

Gaynor, Martin. Measuring ignorance in the market: A new method with an application to physician services. Cambridge, MA: National Bureau of Economic Research, 1990.

Strategic enterprise resource planning models for e-government: Applications and methodologies. Hershey PA: Information Science Reference, 2011.

Ll, Juan Braun. Taxation, public services, and the informal sector in a model of endogenous growth. Washington, D.C: World Bank, Policy Research Dept., Macroeconomics and Growth Division, 1994.

Yülek, Murat Â. Financial liberalization and the real economy: The Turkish experience. Ankara: Capital Markets Board of Turkey, 1998.

Bajari, Patrick L. Evaluating wireless carrier consolidation using semiparametric demand estimation. Cambridge, Mass: National Bureau of Economic Research, 2006.