Livros sobre o tema "Customer Relationship Management (CRM)"
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Veja os 50 melhores livros para estudos sobre o assunto "Customer Relationship Management (CRM)".
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Schneider, Willy. Profitable Kundenorientierung durch Customer Relationship Management (CRM). München: Oldenbourg Wissenschaftsverlag GmbH, 2008. http://dx.doi.org/10.1524/9783486592832.
Texto completo da fonteEssentials of CRM: A guide to customer relationship management. New York: Wiley, 2002.
Encontre o texto completo da fonteThe CRM handbook: A business guide to customer relationship management. Boston: Addison Wesley, 2002.
Encontre o texto completo da fonteHandbook of CRM: Achieving excellence in customer management. Oxford: Elsevier Butterworth-Heinemann, 2006.
Encontre o texto completo da fonteButtle, Francis A. Mid market CRM: Customer relationship excellence for mid sized enterprises. Kettering: InsightExec Press, 2004.
Encontre o texto completo da fonteAaron, Yetter, e Hostetler Hoss, eds. Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. Berkeley, CA: Apress, 2009.
Encontre o texto completo da fonteMathena, Justin. Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. Berkeley, CA: Apress, 2009.
Encontre o texto completo da fonteMathena, Justin. Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. Berkeley, CA: Apress, 2009.
Encontre o texto completo da fonteGoldenberg, Barton J. CRM in real time: Empowering customer relationships. Medford: CyberAge Books, 2008.
Encontre o texto completo da fonteJ, Galka Robert, ed. CRM: The foundation of contemporary marketing strategy. New York, NY: Routledge, 2013.
Encontre o texto completo da fonteCitizen relationship management: A study of CRM in government. Frankfurt am Main: Lang, 2008.
Encontre o texto completo da fonteMichael, Weigl, Bull Tim e ebrary Inc, eds. Oracle Siebel CRM 8 installation and management: Install, configure, and manage a robust customer relationship management system using Siebel CRM. Birmingham, U.K: Packt Pub., 2010.
Encontre o texto completo da fonte1948-, Stone Merlin, ed. CRM in financial services: A practical guide to making customer relationship management work. London: Kogan Page, 2002.
Encontre o texto completo da fonteMoosha, Gulycz, ed. Performance-driven CRM: How to make your customer relationship management vision a reality. Chichester: Wiley, 2002.
Encontre o texto completo da fonteA practical guide to CRM: Building more profitable customer relationships. New York: CMP Books, 2002.
Encontre o texto completo da fonteJim, Steger, ed. Programming Microsoft Dynamics CRM 4.0. Redmond, Wash: Microsoft Press, 2009.
Encontre o texto completo da fonteDiesbach, Nicolas. Customer relationship management: An examination of the appropriateness of CRM for newspaper reader retention. London: LCP, 2003.
Encontre o texto completo da fonteSams teach yourself Microsoft Dynamics CRM 2011 in 24 hours. Indianapolis, Ind: Sams, 2012.
Encontre o texto completo da fonteSams teach yourself Microsoft Dynamics CRM 4 in 24 hours. Indianapolis, Ind: Sams Pub., 2010.
Encontre o texto completo da fonteCustomer Relationship Management (CRM). Bookboon.com, 2013.
Encontre o texto completo da fontevarious. Crm - Customer Relationship Management. Deusto, 2006.
Encontre o texto completo da fonteCustomer Relationship Management (CRM). Bookboon, 2013.
Encontre o texto completo da fonteCustomer Relationship Management (CRM). Bookboon.com, 2013.
Encontre o texto completo da fonteCustomer Relationship Management (CRM). Bookboon.com, 2013.
Encontre o texto completo da fonteChakravorti, Samit. Customer Relationship Management (CRM). VDM Verlag Dr. Mueller e.K., 2007.
Encontre o texto completo da fontePeel, Jeffrey. CRM: Redefining Customer Relationship Management. Elsevier Science & Technology Books, 2002.
Encontre o texto completo da fonteLee, Dick. Self-guided CRM (Customer Relationship Management). High Yield Marketing Pr, 2000.
Encontre o texto completo da fontePeel, Jeffrey. CRM: Redefining Customer Relationship Management (Enterprise Computing). Digital Press, 2002.
Encontre o texto completo da fonteHelgeson, Lars. CRM. 2017.
Encontre o texto completo da fontePayne, Adrian. Strategic Customer Management: Integrating Relationship Marketing and CRM. Cambridge University Press, 2013.
Encontre o texto completo da fonteFrow, Pennie, e Adrian Payne. Strategic Customer Management: Integrating Relationship Marketing and CRM. Cambridge University Press, 2013.
Encontre o texto completo da fonteFrow, Pennie, e Adrian Payne. Strategic Customer Management: Integrating Relationship Marketing and CRM. Cambridge University Press, 2013.
Encontre o texto completo da fonteGrassi, Riccardo. CRM : Filosofia, Strategia e Pratica!: Customer Relationship Management. Independently Published, 2018.
Encontre o texto completo da fonteFrow, Pennie, e Adrian Payne. Strategic Customer Management: Integrating Relationship Marketing and CRM. University of Cambridge ESOL Examinations, 2013.
Encontre o texto completo da fonteCRM: Customer Relationship Management: Na Velocidade da Luz. Campus, 2001.
Encontre o texto completo da fonteFrow, Pennie, e Adrian Payne. Strategic Customer Management: Integrating Relationship Marketing and CRM. Cambridge University Press, 2013.
Encontre o texto completo da fonteDyché, Jill. CRM Handbook: A Business Guide to Customer Relationship Management. Addison Wesley Professional, 2001.
Encontre o texto completo da fonteNykamp, Melinda. The Customer Differential Complete Guide to Implementing Customer Relationship Management CRM. American Management Association, 2001.
Encontre o texto completo da fonteSpecchia, Antonio. Customer Relationship Management (crm) for Medium and Small Enterprises. Taylor & Francis Group, 2022.
Encontre o texto completo da fonteKundenorientierung. Bausteine für ein exzellentes Customer Relationship Management (CRM). DTV-Beck, 1999.
Encontre o texto completo da fonteSpecchia, Antonio. Customer Relationship Management (crm) for Medium and Small Enterprises. Taylor & Francis Group, 2022.
Encontre o texto completo da fonteBergeron, Bryan. Essentials of CRM: A Guide to Customer Relationship Management. Wiley & Sons, Incorporated, John, 2007.
Encontre o texto completo da fontePayne, Adrian. Handbook of CRM. Taylor & Francis Group, 2012.
Encontre o texto completo da fontePayne, Adrian. Handbook of CRM. Taylor & Francis Group, 2012.
Encontre o texto completo da fontePayne, Adrian. Handbook of CRM. Taylor & Francis Group, 2012.
Encontre o texto completo da fontePayne, Adrian. Handbook of CRM. Taylor & Francis Group, 2012.
Encontre o texto completo da fontePayne, Adrian. Handbook of CRM. Taylor & Francis Group, 2012.
Encontre o texto completo da fontePayne, Adrian. Handbook of CRM. Taylor & Francis Group, 2012.
Encontre o texto completo da fonteConnected CRM. John Wiley & Sons Inc, 2014.
Encontre o texto completo da fonteMills, D. Quinn, Dirk Seifert e Alexander H. Kracklauer. Collaborative Customer Relationship Management: Taking CRM to the Next Level. Springer, 2012.
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