Livros sobre o tema "Customer relations"
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Veja os 50 melhores livros para estudos sobre o assunto "Customer relations".
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Daffy, Chris. Once a customer, always a customer: How to deliver customer service that creates customers for life. Dublin: Oak Tree, 1999.
Encontre o texto completo da fonteKeegan, Richard. How to improve customer relations. [Eau Claire, Wis.] (P.O. Box 1208, Eau Claire 54701): Professional Education Systems, 1985.
Encontre o texto completo da fonteCarol, Smith. Customer relations handbook for builders. Washington, D.C: Home Builder Press, 1998.
Encontre o texto completo da fonteLund, Keith. Customer care. Editado por Patterson Helen, McCullough Sheila e Association of Assistant Librarians. [Newcastle-under-Lyme]: AAL Publishing, 1994.
Encontre o texto completo da fonteCarol, Kerr, ed. Customer relationship management. New York: McGraw-Hill, 2002.
Encontre o texto completo da fonteGerson, Richard F. Beyond customer service: Keeping customers for life. Los Altos, Calif: Crisp Publications, 1992.
Encontre o texto completo da fonteCartwright, Roger. Customer Relationships. New York: John Wiley & Sons, Ltd., 2003.
Encontre o texto completo da fonteRoberts-Phelps, Graham. Customer Relationship Management. London: Thorogood, 2004.
Encontre o texto completo da fonteBliss, Jeanne. Chief Customer Officer. New York: John Wiley & Sons, Ltd., 2006.
Encontre o texto completo da fonteGlanz, Barbara A. Building customer loyalty: How you can help keep customers returning. Burr Ridge, Ill: Irwin Professional Pub./Mirror Press, 1994.
Encontre o texto completo da fonteservice), SpringerLink (Online, ed. Customer Knowledge Management: Improving Customer Relationship through Knowledge Application. Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg, 2011.
Encontre o texto completo da fonteSacker, Frances. Customer care. London: The Industrial Society, 1988.
Encontre o texto completo da fonteCarr, Clay. Front-line customer service: 15 keys to customer satisfaction. New York: Wiley, 1990.
Encontre o texto completo da fonteZafer, Alkhatani Saad. Authentic customer centricity: A journey towards sustainable customer experience. Charlotte, NC: Information Age Publishing Inc., 2015.
Encontre o texto completo da fonteFarkas, Victoria J. Customer Relations. Nova Science Publishers, Incorporated, 2021.
Encontre o texto completo da fonteCustomer Relations. 5a ed. Lebhar-Friedman Books, 1999.
Encontre o texto completo da fonteCustomer relations. Hauppauge, NY: Nova Science Publishers, 2010.
Encontre o texto completo da fonteReview, Harvard Bus. Customer Relations (90063). McGraw-Hill, 1990.
Encontre o texto completo da fonteCCI. Au: Customer Relations. Pearson Education, Limited, 2007.
Encontre o texto completo da fonteManager, Customer Relations. National, 2016.
Encontre o texto completo da fonteCustomer relations & rapport. Mason, OH: South-Western Thompson Learning, 2002.
Encontre o texto completo da fonteMastering Customer Relations. Palgrave Macmillan, 2000.
Encontre o texto completo da fontePollard, Arthur, e M. Green. Managing Customer and Client Relations (B656 Managing Customer & Client Relations). Open University Worldwide, 2001.
Encontre o texto completo da fonteDEH customer relations handbook. [Fort Belvoir, Va.?]: US Army Corps of Engineers, Facilities Engineering Support Agency, 1986.
Encontre o texto completo da fonteDavis, Edwin G. Customer Relations for Careers. Career Education, 1991.
Encontre o texto completo da fonteCustomer Relations for Technicians. McGraw-Hill Companies, 1991.
Encontre o texto completo da fonteCustomer Relations for Careers. Career Education, 1991.
Encontre o texto completo da fonteChernatony, L. De. Managing Customer and Client Relations: Book Four: Communicating with Your Customers (B656 Managing Customer and Client Relations). Open University Worldwide, 2001.
Encontre o texto completo da fonteal, et, e B. Kelly. Managing Customer and Client Relations: Book Seven: Planning to Please Customers (B656 Managing Customer and Client Relations). Open University Worldwide, 2001.
Encontre o texto completo da fontePoxon, J. E. Managing Customer and Client Relations: Book Two: The Customer View (B656 Managing Customer and Client Relations). Open University Worldwide, 2001.
Encontre o texto completo da fonteTzempelikos, Nektarios, e Spiros Gounaris. Customer Equity Management: Managing Customers As Assests. Business Expert Press, 2015.
Encontre o texto completo da fonteTzempelikos e Spiros Gounaris. Customer Equity Management: Managing Customers As Assets. Business Expert Press, 2013.
Encontre o texto completo da fonteAckah, David, e Makafui R. Agboyi. Managing Customer Relations in the Banking Industry. Customer Service. GRIN Verlag GmbH, 2014.
Encontre o texto completo da fonteHyken, Shep. Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists. Sound Wisdom, 2020.
Encontre o texto completo da fonteHyken, Shep. Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists. Wiley & Sons, Incorporated, John, 2009.
Encontre o texto completo da fontePurvis, Charlotte. Customer Communication Formula: How to Communicate with Your Customers and Boost Your Customer Service Brand. Write Way Publishing Company LLC, 2020.
Encontre o texto completo da fontePurvis, Charlotte. Customer Communication Formula: How to Communicate with Your Customers and Boost Your Customer Service Brand. Write Way Publishing Company LLC, 2020.
Encontre o texto completo da fonteSachs, Justin. Customer Loyalty. Authors Place Press, 2013.
Encontre o texto completo da fonteOnce a customer always a customer: How to deliver customer service that creates customers for life. Dublin: Oak Tree Press, 1996.
Encontre o texto completo da fonteOnce a Customer Always a Customer: How to Deliver Customer Service That Creates Customers for Life. 3a ed. Oak Tree Press (Ireland), 2001.
Encontre o texto completo da fonteNtu. Nottingham Trent University S9 Customer Relations Management Pack: NTU S9 Customer Relations Man Pack. Financial Times Prentice Hall (a Pearson Education company), 2000.
Encontre o texto completo da fonteCustomer Obsession. New York: McGraw-Hill, 2008.
Encontre o texto completo da fonteFisk, Peter. Customer Genius. Wiley & Sons, Incorporated, John, 2009.
Encontre o texto completo da fonteBell, Chip R. Customer Love. Executive Excellence Publishing, 2000.
Encontre o texto completo da fonteFisk, Peter. Customer Genius. Wiley & Sons, Incorporated, John, 2011.
Encontre o texto completo da fonteLund, Keith. Customer Care. Career Development Group, 1998.
Encontre o texto completo da fonteBonacchi, Massimiliano. Customer Accounting: Creating Value with Customer Analytics. Springer, 2018.
Encontre o texto completo da fonteLafrenière, Daniel. Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction into Customer Relationships. Productivity Press, 2019.
Encontre o texto completo da fonteA Practical Guide to Customer Relations. CERT, 1988.
Encontre o texto completo da fonteNCCER. 03316-13 Customer Relations Trainee Guide. Pearson Education, Limited, 2014.
Encontre o texto completo da fonte