Teses / dissertações: "Business Library"

1

White, Donald Arthur. "Organisational conflict in the library setting". Thesis, University of Sheffield, 1989. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.332545.

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2

Alexander, Gwendolyn. "Business as usual: Factors influencing collection development and management of business information resources in borderlands public libraries". Diss., The University of Arizona, 2001. http://hdl.handle.net/10150/280196.

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The purpose of this research is to define grounded theoretical models about factors that influence collection development and collection management of business information resources in public libraries. The study is based on data collected from a multi-site case study of public libraries along the U.S.-Mexico border where there is a critical need for information on starting and expanding small businesses. A framework of structuration theory and cultural hegemony theory informs an analysis of the data. This paper relates to the relevant literature and sets forth implications for research, practice, and further discussion. The three main categories identified from coding the data are library location, modes of production and distribution of business information resources, and the degree of external stakeholder pressure on library business collections. Three model statements defined and supported by the data are: (1) the attributes of funding, librarian qualifications, access to information and communication technologies, size and qualities of the business community, and client expectations that influence business collection development are related to library location in metropolitan or rural areas; (2) new practices in the production of content, formats, and modes of distribution of business materials are more problematic for small libraries due to limited information and communication technology (ICT) devices and insufficient professional training; and (3) external influences and initiatives, such as federal, state, and foundation programs, have more of an impact on business collection development in small libraries than in large libraries. The various properties of these factors are discussed with a focus on how daily routine, tacit awareness, and expectations draw on structural rules and resources to produce and reproduce, or change, library systems and their business collections. The consequences of location in metropolitan or rural areas are identified, and mitigating strategies are suggested. External influences and new modes of production and distribution of business information are implicated in supporting the cultural hegemony of globalization by encouraging the introduction and use of ICTs in public libraries; however, use of ICTs to expand the business collection is dependent upon librarian interest and abilities as well as competing demands for scarce resources.

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3

Sinyenyeko-Sayo, Nondumiso Constance. "Improving library services through the application of business performance concepts". Thesis, University of the Western Cape, 2007. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_4120_1188477680.

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In virtually any field of endeavour today, access to information is a prerequisite for success. Libraries form the repositories with user-friendliness their mission. This has lead to the need for new ways to evaluate library performance. Astute library managers will plan for such developments, taking into account current and future trends that impact on library services. Library services are also affected, for example, by financial considerations and staffing problems. Further complicating matters are the demands of their clients who have developed increased expectations of improved service, and also a desire for more self-service opportunities. Such changes raise the question: &ldquo
to what extent can libraries apply business performance management techniques to assess their performance.&rdquo
This, then, is the research question for this study.

This work will evaluate library performance with the aim of improving service management. Its targets are the UWC library, and others, such as the Stellenbosch University, and the Cape Peninsula University of Technology. The application of selected service management techniques and measures used in business will be explored. These techniques include The Balanced Scorecard, critical success factors and service quality. The study also touches on transformation and change management. An obvious source of information about library management is the corps of managers. The secondary source of information is the community of library users.

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4

Jepsen, Lars Jørgen. "Et studie omkring Business Process Outsourcing i Europa = A study of Business Process Outsourcing in Europe /". Aarhus : Institut for Økonomi, Aarhus Universitet, 2008. http://mit.econ.au.dk/Library/Specialer/2008/19990458.pdf.

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5

Kilden, Nielsen Michael. "Business Excellence-modellen : Et evalueringsværktøj til lean-baserede processer hos Post Danmark = The Business Excellence model /". Aarhus : Institut for Økonomi, Aarhus Universitet, 2008. http://mit.econ.au.dk/Library/Specialer/2008/20020584.pdf.

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6

Sharma, Garg Sarina. "CASE tools for business process modelling /". Leeds, 2001. http://www.leeds.ac.uk/library/counter2/compstmsc/20002001/sharma.ps.

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7

Strøm, Kristoffersen Mark. "Business Cycle Dependent Unemployment Benefits : a Theoretical Investigation /". Aarhus : Institut for Økonomi, Aarhus Universitet, 2009. http://mit.econ.au.dk/Library/Specialer/2009/20040877.pdf.

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8

Vytelingum, Iovana. "USP in wireless e Business solutions 2001-2003 /". Leeds, 2001. http://www.leeds.ac.uk/library/counter2/compstmsc/20002001/vytelingum.pdf.

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9

Meder, Joseph Wm. "An examination of the performance criteria used to evaluate business district authorities in Pennsylvania". Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1995. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.P.A.)--Kutztown University of Pennsylvania, 1995.
Source: Masters Abstracts International, Volume: 45-06, page: 2950. Typescript. Abstract precedes thesis as preliminary leaves [1-3]. Includes bibliographical references (leaves 76-78).

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10

Boyer, Mary L. "An examination of business requirements to produce legacy and tribute videos for the consumer market". Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1998. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.S.)--Kutztown University of Pennsylvania, 1998.
Source: Masters Abstracts International, Volume: 45-06, page: 2886. Typescript. Abstract precedes thesis as preliminary leaves [1-2]. Includes bibliographical references (leaves 216-222).

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11

Hallick, Brian K. "Business location decisions a review of the literature and a case study of Schuylkill County, Pennsylvania /". Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1997. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.P.A.)--Kutztown University of Pennsylvania, 1997.
Abstract precedes thesis as preliminary leaves [1]. Typescript. Source: Masters Abstracts International, Volume: 45-06, page: 2943. Includes bibliographical references (leaves 81-85).

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12

Pasternak, Joan. "The impact of photography on web pages of small businesses in the Lehigh Valley". Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1999. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.S.)--Kutztown University of Pennsylvania, 1999.
Source: Masters Abstracts International, Volume: 45-06, page: 2717. Typescript. Abstract precedes thesis as, preliminary leaves [2-3]. Includes bibliographical references (leaves 31-33).

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13

Gubanich, Bradford C. "How are U.S. corporations using Intranets for their company's internal communication?" Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1998. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.S.)--Kutztown University of Pennsylvania, 1998.
Source: Masters Abstracts International, Volume: 45-06, page: 2700. Typescript. Abstract precedes thesis as preliminary leaves [1-2]. Includes bibliographical references (leaves 75-77).

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14

Degrell, Pontus. "Business as usual? Om projekt som arbetsform vid svenska folkbibliotek". Thesis, Uppsala University, Department of ALM, 2003. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-101625.

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15

Dunn, Melissa L. "An investigation of the effectiveness of the Internet as a tool for independent filmmakers". Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 2006. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.S. )--Kutztown University of Pennsylvania, 2006.
Source: Masters Abstracts International, Volume: 45-06, page: 2708. Typescript. Abstract precedes thesis as 1 leaf (iii). Includes bibliographical references (leaf 21).

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16

Branco, Anthony. "Main street revitalization". Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 2006. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.P.A. )--Kutztown University of Pennsylvania, 2006.
Source: Masters Abstracts International, Volume: 45-06, page: 2933. Typescript. Abstract precedes thesis as 1 leaf (3). Includes bibliographical references (leaves 67-69).

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17

Cullen, Ann. "Developing 21st Century Business Leaders through Practice| The Organizational Dynamics and Role of Librarians and Other Facilitators of Experiential Field-Based Learning In U.S. MBA Education". Thesis, Simmons College, 2017. http://pqdtopen.proquest.com/#viewpdf?dispub=10602667.

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This exploratory study identified the types of experiential field-based learning (FBL) courses included in the top 20 U.S. two-year MBA programs identified by the 2015 U.S. News & World Report ranking. The foci of FBL courses are consulting projects in which students work outside the classroom to develop recommendations for solving a real business problem posed by a company or organization. This research analyzed the organizational structure of these courses and in particular, how business librarians, faculty, career services professionals, and other expert advisors supported the student teams in these courses. The research utilized a mixed methods approach, which began with an online survey of business librarians from the 20 programs, and continued with interviews, website analysis, and the development and analysis of six in-depth case studies. Theoretical support for this research drew from the field of sociology, with a dual focus on role theory and the concept of “jurisdictional claim” posed by Abbott’s 1988 theory of professions.

This research informs new ways to conceptualize the design of FBL courses and the structure of embedded librarianship support with social network models that represent the engagement levels of various roles. Beyond the opportunity to work on real business projects, some additional benefits to students of FBL identified were practicing teamwork and learning from the field of consulting to apply to this work. The diverse roles that provided team support also helped the students learn how to make effective use of knowledge experts. Constraints to this pedagogy included working within an academic timeframe and having access to enough individuals with the right expertise to provide the customized attention required. Other factors included contending with project sponsors that changed their project focus, adapting roles and infrastructure to support FBL, and adequately communicating learning outcomes to all stakeholders.

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18

Dziubanowska, Beata Krystyna, e Ramona Neumaier. "The Power of Clothing Libraries : ANEMPIRICALSTUDYONMEMBERSOFACOLLABORATIVE CONSUMPTION BUSINESS WITHIN THE FASHION INDUSTRY". Thesis, Högskolan i Borås, Akademin för textil, teknik och ekonomi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-683.

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Purpose - The purpose of this study is to explore the early adopters of clothing libraries and find out why they become members of this new fashion business model within collaborative consumption. The study aims to obtain an evaluation of clothing library users and understand their motives and determinants for joining a clothing library. Methodology - The study pursues a quantitative approach. Firstly, the background research was conducted during which data were collected through open-ended interviews with managers of five clothing libraries in Sweden. This enabled the researchers to establish categories of determinants for clothing libraries which were then verified in the next part of the research: a survey filled out by clothing library members. The survey was distributed to members of five clothing libraries in Sweden and resulted in 30 responses from users from all five clothing libraries. Conclusions - The outcome of this study shows that clothing library members are not a new segment of collaborative consumption but rather they are already existing second-hand consumers. Joining clothing libraries merely adds another channel of consuming used clothing. Although the intentions to join a clothing library are mostly based on sustainable motives, style and design are still highly valued by the members.

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19

Drake, Betty S. (Betty Sue). "Relationships of Selected Factors to Library Use and Attitudes Among Students in a College of Business Administration". Thesis, North Texas State University, 1985. https://digital.library.unt.edu/ark:/67531/metadc279177/.

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This study was an inquiry into the use of the library and attitudes toward librarians and libraries by 484 academic business majors. Data was collected by means of a questionnaire administered to a sample of all business majors at one university. Demographic and social status data, based on Hollingshead's categories, and responses to statements concerning library use, librarians, and libraries were analyzed by means of the Kolmorogov-Smirnov Test, the Median Test and Spearman correlation coefficients.

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20

Yang, Hsiao-Pei. "The information search of Taiwanese students within the decision-making of business Master's degrees in Taiwan and in the UK". Thesis, Bournemouth University, 2008. http://eprints.bournemouth.ac.uk/10465/.

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This study investigated Taiwanese students' information search regarding their application choices for business Master's degees in Taiwan). Taiwanese students studying) in Taiwan and Taiwanese students studying in the UK in this study were used to contrast the similarities and differences between the information search of home-based and international students. In the literature review, previous studies on information search were discussed, and a conceptual framework was presented to indicate the stages of students' decision-making and possible external information sources that students might use. As the majority of research was conducted amongst Western English-speaking home-based students, the importance of investigating how information sources could be used differently by Taiwanese applicants was emphasised. The study employed qualitative data collection of focus group discussions, observations and interviews to investigate how participants used information sources to find the information they needed in making Master's choices. Different types of universities in Taiwan and in the UK were sampled to explore students' choice criteria. Template Analysis was used to analyse the data. The findings suggested that the TW group had more internal information which reduced the level of their external search. On the other hand, the UK group as international students needed more external information as a result of lacking internal information. This study also found Bulletin Board Systems (BBS) and educational agents were influential to Taiwanese participants' Master's decision-making. Also, middle range universities are often selected by the UK group, while parental influences were limited to both the TW and the UK group. As current students and alumni were found in this study to be particularly influential regarding applicants' Master's choices, higher education institutions (HEI) should also look after current students when trying to market courses to potential students.

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21

Williams, Henry. "Black Business Owners Overcoming Barriers in Texas". ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5958.

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Black entrepreneurs in the state of Texas reported that they did not achieve the same level of success as nonminority enterprises. Many Black entrepreneurs have obtained education from top tier institutions and have the managerial experiences, skills, and working knowledge that facilitate business success, but they are not able to sustain business growth. The purpose of this phenomenological study was to explore the lived experiences of Black Texan entrepreneurs. This research was established using the conceptual framework of human capital. The overarching research question concerned the lived experiences of Black Texas entrepreneurs who were not as successful in business as their counterparts. Data were collected in the form of semistructured face-to-face interviews with 14 Black participants, using the African American Chamber of Commerce to facilitate networking among Black entrepreneurs. NVivo 11 software was used for data codification and thematic reduction. Emergent themes included (a) feeling good about being in business, (b) resourcefulness in business, (c) network advertising systems, (d) education, (e) having alternative plans if business closes, (f) feeling independent, and (g) activeness in business. The implications for positive social change include the potential for advising researchers on barriers confronted by Black entrepreneurs and potential steps to overcome those barriers. Additionally, scholars have recognized the need for greater understanding of how businesses are structured and managed by Black business-owners because this knowledge is vital to creating business prosperity for Black entrepreneurs who have dreams of becoming business owners.

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22

Nawe, Julita. "Human resource issues and problems for library and information services with reference to Southern African Development Community member countries". Thesis, Aberystwyth University, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.390344.

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23

Rubin, Rachel G. "Organizational Citizenship Behavior in the Public Library and Its Relationship to Leader-Member Exchange and Perceived Supervisor Support". Thesis, Simmons College, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3586983.

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Organizational citizenship behavior (OCB) has been studied extensively in a variety of settings for the last thirty years. There has been no research, however, on OCB in the public library environment. OCB is grounded on the premise that helping others in the organization, even when such behavior is unrewarded, has a cumulative effect that is beneficial both for individual staff members and for the organization as a whole. This focus on “helpful” behaviors is especially relevant for a field such as public librarianship, given its foundation on altruistic ideals.

This dissertation begins to address the lack of research on organizational citizenship behaviors in public libraries by examining the relationship among OCB and two of its correlates: Leader-Member Exchange (LMX) and perceived supervisor support. Analysis of data reveals that OCB shows a statistically significant correlation with both LMX and perceived supervisor support, but that perceived supervisor support is a more powerful predictor of OCB in the workplace studied. One of the primary findings of this research is that institutions wishing to encourage OCB must focus not only on the citizenship behaviors of front-line staff, but also on the skills of the middle managers and other managerial leaders who directly oversee them. Immediate supervisors play a critical role in facilitating OCB by maintaining high quality exchange relationships with, and demonstrating consistent support for, their supervisees. This finding has practical importance not only for how managerial leaders should be expected to perform, but also for their hiring, training, and development.

Organizational citizenship behavior has been shown to impact positively traditional work outcomes such as effectiveness and productivity, as well as attitudinal and behavioral outcomes such as organizational commitment and engagement. This research affirms the importance of OCB as an organizational construct and highlights its potential for the public library environment. Further, it provides practical methods for fostering and maintaining a workplace culture that values and encourages citizenship behaviors. This study will be of particular interest to library administrators, human resource managers, and those in managerial leadership positions as they seek to hire for, train, develop, and retain both managerial and front-line staff who demonstrate behaviors that improve interpersonal relationships and organizational effectiveness.

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Kwan, Denise. "Senior librarians' perceptions on successful leadership skills| A case study". Thesis, University of Phoenix, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3572917.

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The purpose of this qualitative case study was to explore senior librarians’ perceptions of successful leadership skills in the 21st century. Library organizations in the postindustrial environment of the 21st century operate in a new context involving digitization, global libraries, cultural diversity, cultural intelligence, and cross-cultural management. This new context requires a postindustrial paradigm of leadership emphasizing influence and collaboration as defined by Rost (1991). The purposive sample used for this case study consisted of 10 senior library leaders. The data gathered consisted of demographic information and responses to six open-ended interview questions. Data were entered, coded, and analyzed for themes and patterns using NVivo 10 software. The analysis revealed significant emergent themes relating to successful library leadership skills. Results from this case study suggest successful library leadership skills in the 21st century involve two levels: foundational level and interpersonal level. At the foundational level are technical and knowledge skills, which are the building blocks for the next level of interpersonal skills. Interweaving these interpersonal skills are persuasion skills and collaborative skills, both at the core of the postindustrial paradigm of leadership. These two levels of skills, with an emphasis on persuasion skills, should form the basis of succession planning programs for next generation librarians. Implementing such programs could lead to increased leadership diversity, greater job satisfaction, improved job performance and effectiveness, helping the retention of librarians, and easing staff shortage. Further studies are recommended.

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25

Prawesh, Shankar. "Applications of Agent Based Approaches in Business: A Three Essay Dissertation". Scholar Commons, 2013. http://scholarcommons.usf.edu/etd/4748.

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The goal of this dissertation is to investigate the enabling role that agent based simulation plays in business and policy. The aforementioned issue has been addressed in this dissertation through three distinct, but related essays. The first essay is a literature review of different research applications of agent based simulation in various business disciplines, such as finance, economics, information systems, management, marketing and accounting. Various agent based simulation tools to develop computational models are discussed. The second essay uses an agent-based simulation approach to study important properties of the widely used most popular news recommender systems (NRS). This essay highlights the major limitations of most popular NRS in terms of: (i) susceptibility towards manipulation and (ii) unduly penalizing the article which may have "just" missed making the cutoff in most popular list. A probabilistic variant of recommendation has been introduced as an alternative to most popular list. Classical results from urn models are used to derive theoretical results for special cases, and to study specific properties of the probabilistic recommender. In addition to simulations, various statistical methodologies are used, such as regression based methodologies as part of a broader decision analysis tool. The third essay views firms as agents in building regression based empirical models to investigate the impact of outsourcing on firms. Using an economy wide panel data of outsourcing expenses of firms, the third essay first investigates the value addition by the IT backgrounds of project owners in managing IT related projects. Then it investigates the impact of peer-pressure on a firm's outsourcing behavior.

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Ojaranta, Anu. "To BI or not to BI, that is the question... Corporate libraries and business intelligence relevance for LIS professionals?" Thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-18200.

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The topic of this masters thesis regards the situation between corporate library and business intelligence units in 5 selected companies in Stockholm Province. The aim of the study is threefold: is there any cooperation between the corporate libraries and the business intelligence units; what is the position of analysis in the work of corporate librarians and; what is the status of library and information science education from the perspective of the corporate world. In total 8 interviews were done. The results of the interviews were analyzed according to a theoretical framework of a business intelligence cycle and professional competencies and job descriptions for both corporate librarians and intelligence professionals. The theoretical section showed that corporate librarians should have the capabilities to do most of the phases in the BI cycle except for need determination and need re-determination. It was also noticed that the LIS education in Sweden is really not providing studies to become a professional in business intelligence. The results implicate that the competence of the corporate librarians are not fully used by the BI units and that the corporate librarians are in fact doing analysis of information, even against their own belief. The study also showed that in the perspective of the corporate world the current library and information science program is lacking in many fields. The conclusion is that the corporate library is a resource that is not fully used by the business intelligence functions in companies. But in order to make the students more capable for business intelligence functions, changes need to happen in LIS education.
Uppsatsnivå: D

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27

Johansen, Grace, e w. johansen@cqu edu au. "WOMEN IN CENTRAL QUEENSLAND: A STUDY OF THREE COASTAL CENTRES 1940-1965". Central Queensland University. Communications, 2002. http://library-resources.cqu.edu.au./thesis/adt-QCQU/public/adt-QCQU20060921.120038.

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While in agreement with the perceived wisdom that events during World War Two were responsible for many social changes for women in Australia, the thesis disagrees with the implication in existent Queensland womens historiography that these changes affected women equally in all parts of the State. Research undertaken in Central Queensland provides evidence that, although some similarities existed, the conservative forces in this region restricted the liberating effect of such changes. It also addresses the subject of Queensland difference, and argues that the rural patriarchal economy sustained the notion of rigid gender and class differences in Central Queensland. It maintains that this affected women in regional Queensland to a far greater extent than those in the Brisbane metropolitan area because of the lack of secondary wartime industry and the masculine nature of rural industry. Additionally , in opposition to the widely held belief there was universal post-war financial security the thesis argues that poverty did exist. In particular it addresses the subjects of rising inflation and what has been termed the Social Security Poverty Group, basing conclusions on statistical evidence, oral evidence, and secondary and documentary sources.

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Pun, Nga Ian. "Impact of IT on the business process and organizational structure in libraries : a case analysis of the University of Macau Library". Thesis, University of Macau, 2008. http://umaclib3.umac.mo/record=b1873636.

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Sandema-Sombe, Christina Ndiwa. "Relationship Between Perceived Usefulness, Ease of Use, and Acceptance of Business Intelligence Systems". ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7736.

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In retail, the explosion of data sources and data has provided incentive to invest in information systems (IS), which enable leaders to understand the market and make timely decisions to improve performance. Given that users’ perceptions of IS affects their use of IS, understanding the factors influencing user acceptance is critical to acquiring an effective business intelligence system (BIS) for an organization. Grounded in the technology acceptance model theory, the purpose of this correlational study was to examine the relationship between perceived usefulness (PU), perceived ease of use (PEOU), and user acceptance of business intelligence systems (BIS) in retail organizations. A 9-question survey was used to collect data from end-users of BIS in strategic managerial positions from retail organizations in the eastern United States who reported using BIS within the past 5 years. A total of 106 complete survey responses were collected and analyzed using multiple linear regression and Pearson’s product-moment correlation. The results of the multiple linear regression indicated the model’s ability to predict user acceptance, F(2,103) = 21.903, p < .000, R2 = 0.298. In addition, PU was a statistically significant predictor of user acceptance (t = -3.947, p = .000), which decreased with time as shown by the results from Pearson’s product-moment correlation, r = -.540, n = 106, p < .01. The implications of this study for positive social change include the potential for business leaders to leverage BIS in addressing the underlying causes of social and economic challenges in the communities they serve.

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Drivas, Ioannis, Julian Stüber, Jinto Das e Shen Han. "The University Business Incubator : Exploring Digital Capabilities while using Information as an Asset". Thesis, Linnéuniversitetet, Institutionen för datavetenskap (DV), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-61952.

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The University of this interest and its library division is involved in a major transformation process, aiming to enhance the learning experience for students by modernizing learning spaces, enhancing the personalized learning, and extending support for faculty and student scholarship. One part of the transformation consist of rearranging the library space and its services and introducing a new media based faculty consisting media related career paths. During the investigation and analysis of the library, we have looked into a wide range of data including history of the library, strategic plan of the university academic technology blueprint, academic plan, the media program, reports on workshops and meeting held by the authority of library, etc. provided by the university. In order to encapsulate more information and insight, we have conducted a couple of meetings with the head of the library and the head of library IT. By considering the stakeholders’ interests, we examine the status quo and illustrate the situation in form of a Rich Picture. By means of the Soft Systems Methodology we try to identify potential relationships between the new media faculty and the library services and eventually finalized our examination by recommending additional value enhancing services. After rigorous analyzing all of the data, specifically strategic mission of the university and library, and the media program, we recommend to establish a Business Incubator, which will enhance core capabilities of a student including creativity , managerial, and analytical ability as well as provide essential guidance, supports, and tools to students to implement their idea. The suggested Business Incubator will act as a bridge between academic learning and the real world applications. Finally, we recommend specific services including market research and assistance, access to networking and funding information, center for research and development, and Entrepreneurship and innovating education forum, which will enhance digital capabilities of students/participants and fulfill some of the core strategic objectives of the library and the university as well.

This specific study is about a report in the Informatics course 5IK501 during the school year of 2016/2017.

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31

Freeman, Michael J. "Investigating the supply and demand relationship in a profession: the English and Welsh schools of librarianship and information Studies and the Higher Education Library and Information Services employment sector in England and Wales". Thesis, Aston University, 1994. http://publications.aston.ac.uk/10822/.

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Concern has been expressed in the professional literature - borne out by professional experience and observation - that the supply and demand relationship existing between the 13 English and Welsh Library and Information Studies (LIS) Schools (as providers of `First Professional' staff) and the Higher Education Library and Information Services (HE LIS) sector of England and Wales (as one group of employers of such staff) is unsatisfactory and needs attention. An appropriate methodology to investigate this problem was devised. A basic content analysis of Schools' curricular and recruitment material intended for public consumption was undertaken to establish an overview of the LIS initial professional education system in England and Wales, and to identify and analyse any covert messages imparted to readers. This was followed by a mix of Main Questionnaires and Semi-Structured Interviews with appropriate populations. The investigation revealed some serious areas of dissatisfaction by the HE LIS Chiefs with the role and function of the Schools. Considerable divergence of views emerged on the state of the working relationships between the two sectors and on the Schools' successes in meeting the needs of the HE LIS sector and on CPD provision. There were, however, areas of substantial and consistent agreement between the two sectors. The main implications of the findings were that those areas encompassing divergence of views were worrying and needed addressing by both sides. Possible ways forward included recommendations on improving the image of the profession purveyed by the Schools; the forming of closer and more effective inter-sectoral relationships; recognising fully the importance of `practicum' and increasing and sustaining the network of `practicum' providers.

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Herman, Elizabeth M. "Exploring knowledge loss in the contact center: Key loss areas, contributing factors, and performance metric implications". ScholarWorks, 2009. https://scholarworks.waldenu.edu/dissertations/704.

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Knowledge loss, or organizational forgetting, is often overlooked in knowledge management frameworks, yet it costs organizations money, personnel, efficiency, and customer service. The purpose of this mixed model case study was to understand, using a model of forgetting as the conceptual framework, where and why loss occurred and to examine performance implications. An inbound telephone contact center was studied because of prolific changes in that industry regarding knowledge complexity and performance. The researcher interviewed 20 participants, observed 63 calls, and reviewed 3 months of performance data including average handle time, first call resolution percentages, and time spent on after call work. Key research questions addressed areas of loss, contributing factors, and operational impacts. Using theme-based coding and chi-square goodness of fit analyses for the qualitative data coupled with descriptive analyses and frequency distributions for the quantitative data, results showed that loss occurred because of attitudinal resistance to change, unlearning, and lack of organizational standards. Average handle time and first call resolution metrics were negatively impacted. Contributing factors included culture, leadership support, and limited follow-through from lessons learned. Recommendations include establishing a formal disposal process to remove outdated knowledge from knowledge management tools and establishing incentives to encourage employees to contribute knowledge, which can lead to higher staff engagement of those tools and improved customer service. The social change significance is that addressing knowledge loss can promote fiscal sustainability and revenue generation, thereby preventing layoffs or organizational closures.

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Ogunlade, Jacob Olusola. "Assessing the collaborative knowledge management of the market dominant organization". ScholarWorks, 2009. https://scholarworks.waldenu.edu/dissertations/683.

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Dominant firms enjoy economic strengths which enable them to compete effectively in relevant markets through the use of collaborative knowledge management (CKM). While the literature is replete with general guiding principles for companies to adopt successful business strategies, there is very limited empirical research on effectively using CKM to improve company performance and market domination. The purpose of this study was to evaluate strategies for information sharing by companies to achieve better operations management and control, a wider range of customers, and stronger competitive edge in the global economy. Epistemological foundation for the study was provided by the literature on knowledge management and organizational dynamics. Data were collected by an electronically self-administered questionnaire on a convenience sample of 80 employees of three small businesses in Memphis, Tennessee. A quantitative method using Poisson regression was applied to test the hypotheses about relationships between six independent variables of value proposition, culture building, responsibilities, information technology, approaches and assessment and the dependent variable, collaborative knowledge management. Results indicate that value proposition, information technology, and building an organizational culture of responsibilities and best practices play significant roles in effective CKM. Social change implications of the study suggest that high-intensity collaborative knowledge management would produce creative leaders and workers, improved leader-worker collaboration, and more effective use of information technologies in organizational intelligence and decision making.

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Cawthorne, Jon Edward. "Viewing the Future of University Research Libraries through the Perspectives of Scenarios". Thesis, Simmons College, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3578093.

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This research highlights the scenarios that might serve as a strategic vision to describe a future beyond the current library, one which both guides provosts and creates a map for the transformation of human resources and technology in the university research libraries. The scenarios offer managerial leaders an opportunity to envision new roles for librarians and staff which brings a much needed focus on the development of human resources as well as a thought-stream to understand decisions which effectively and systematically move the organization toward a strategic vision.

These scenarios outline possible future directions research libraries could take by focusing on perspectives from library directors, provosts, and administrators for human resources. The four case study scenarios introduce potential future roles for librarians and highlight the unsustainability of the current scholarly communications model as well as uncertain factors related to the political, social, technical, and demographic issues facing campuses. Given the changes institutions face, scenarios allow directors to include more uncertainty when developing and articulating a vision. These scenarios may start a discussion, before a strategic planning process, to sharpen the evaluations and measures necessary to monitor achievements that define the value of the library.

This dissertation highlights the importance of research library managerial leaders developing a strategic vision and introduces scenarios as way to communicate that vision with provosts, the senior leadership team, librarians, and staff. How the library directors approach the strategic vision scenario provides insight into the challenges and barriers identified within the existing organizational culture.

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Edwards, Sylvia L. "Fee based information services for business : an investigation of requirements". Thesis, Queensland University of Technology, 1998. https://eprints.qut.edu.au/36840/1/36840_Edwards_1998.pdf.

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This thesis reports findings from a survey comparing the use of internal and external information services by business persons in the City of Brisbane. The Business Information: an investigation of its sources and use survey was undertaken on behalf of Queensland University of Technology (QUT) Library's Expert Information Service. The study made steps towards the understanding of not only where information is currently sourced, but also why business people prefer the services they currently use to source their information needs. The study has corroborated previous studies into business people's use of information resources and has achieved a better understanding of information use patterns and the potential future role of libraries and library based Fee Based Information Service (FBIS) units. Comparative case studies were undertaken to understand the Australian FBIS environment. FBIS's have developed within the Australian library environment to serve the information needs of business people. They have also developed out of a drive to provide income generation, independent of government funding, for the library that establishes the FBIS. Libraries and FBIS units have resources and expertise of potential value to business people; however, business people still lack an awareness of available information services and resources in general, and specifically in libraries or FBIS units. The main findings of this survey are that: (1) Architects and Small Business Managers are primary markets for FBIS units; (2) The main sources of information currently accessed to make business decisions are internal information services and professional associations; (3) External information service units are favoured for their ability to provide information searching and patents & standards access; (4) The Internet is currently used more than any other electronic form of information resource and an increase is expected in daily and weekly use; (5) Information overload and a lack of time to search for information are major concerns to business people; (6) The majority of respondents have never used a library based FBIS; and (7) Almost 50% of business people report that they have difficulty with not having a budget to acquire information and approximately 35% have no authority to purchase information. Overall the findings suggest that FBIS units should aim to understand the commercial paradigm, providing accurate, timely and up-to-date information for their clients in the most convenient and specific manner possible. The research findings suggest a number of implications for practice for FBIS units, as well as for libraries in Australia.

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Coelho, Jose Flavio Guerra Machado, e f. coelho@bigpond com. "SUSTAINABILITY PERFORMANCE EVALUATION MANAGEMENT SYSTEMS MODEL FOR INDIVIDUAL ORGANIZATIONS AND SUPPLY CHAINS". Central Queensland University, 2006. http://library-resources.cqu.edu.au./thesis/adt-QCQU/public/adt-QCQU20060720.094327.

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The title of the research is Sustainability Performance Evaluation Management Systems Model for Individual Organizations and Supply Chains. This research has achieved its aim to develop and demonstrate the practical implementation of a simple and objective sustainability performance evaluation management system model for individual organizations and supply chains. It has resulted in the recognition that a new concept Network of Interested Partners underpins the achievement of sustainability. The term acknowledges the interdependence and reflects the essential cooperation that must be achieved between business organisations, their commercially related entities and the local community if progress towards sustainability is to be achieved. It therefore encompasses and extends the concept of a supply chain as currently used. Sustainable Development is defined by the World Commission on Environment and Development as development, which meets the needs of the present without compromising the ability of future societies to meet their own needs. Organizations, as part of human activities, also have to be sustainable. The sustainability of organizations is directly linked to the continual improvement of business performance. Many organizations have found a way to improve performance through the establishment of management systems. International Organization for Standardization (ISO) standards are recognized worldwide as reliable and efficient tools for the implementation of management systems. However, they do not always result in the desired improvement in outcomes. Therefore, if the required improvement of business performance is to be achieved, improved methodologies for development and implementation of performance evaluation (PE) processes are necessary. These methodologies must take into consideration sustainability principles. They also have to be applicable to individual entities and supply chains, with or without management systems in place. Supply chains are important because it is being increasingly recognized that overall supply chain performance is a means of adding value and competitive advantage to all businesses. In the first part of the research a performance evaluation model or PE (version 1 model) was developed. This was used as criteria to compare and evaluate existing performance evaluation processes and outcomes of individual organisations and their respective supply chain within the Gladstone region, Australia. Questionnaires have also been used to identify and evaluate the needs of the interested parties in relation to the organizations and supply chains business performance and processes of performance evaluation. All the information provided in the first part of the research was used by the researcher to develop the Sustainability Performance Evaluation Management Systems model or SPEMS (version 2 model). This incorporates the concepts of Network of Interested Parties/Partners. In particular, one of the outcomes is recognition that organizations need to establish partnerships if effective supply chain performance improvement is to be achieved. Therefore the establishment of partnerships has become a key requirement for the implementation of SPEMS. The establishment of partnership among participants of a supply chain of Gladstone and implementation of the eight first steps of the SPEMS (version 2 model) in this supply chain was commenced successfully through workshops. The supply chain was formed by commercial organizations, government entities and interested parties from the community. SPEMS requires that partners all have the same level of ownership and authority in the decisions of the supply chain. Some new terms and their definitions have been created within the research to support the new SPEMS model. They include: Network of Interested Partners, sustainability for organizations, sustainability KPI and sustainability friendly organizations. All of the above are encompassed within the final SPEMS (version 3 model).

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Thekahally, Shubhashree. "Effect of Retiring Custom Web Applications on Business and Information Technology Alignment". ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/218.

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Web applications provide the information technology (IT) implementation of business and align IT with business. Retirement of IT applications should ensure stability of business and IT alignment. The current study investigated the alignment gaps created between business and IT resulting from retiring IT software applications. The purpose of this study was to identify IT integration points with business and provide a process-based solution that sustained IT alignment with business after retiring IT applications. The theoretical framework strategic alignment model aided in identifying 3 IT domains as the IT integration points with business: enterprise architecture, configuration management database, and service-level agreement. The research methodology was grounded theory method. A process-in-operation facilitating application retirement generated the data. The grounded theory approach revealed the core category as IT and business alignment and established that the identified IT domains enabled IT alignment with business. The research findings revealed that structured decommissioning, timely repository updates, and 2-way communication between IT and business ensured continued accuracy and reliability of the repositories so business made valid interpretations. The findings may enable employees to realize their self-worth and dignity, leading to increased collaboration and coordination. The positive social change implications of these findings are in the increased alignment between IT and business, resulting in improved overall employee performance.

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Dedge, Parks Dana M. "Defining Data Science and Data Scientist". Scholar Commons, 2017. http://scholarcommons.usf.edu/etd/7014.

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The world’s data sets are growing exponentially every day due to the large number of devices generating data residue across the multitude of global data centers. What to do with the massive data stores, how to manage them and defining who are performing these tasks has not been adequately defined and agreed upon by academics and practitioners. Data science is a cross disciplinary, amalgam of skills, techniques and tools which allow business organizations to identify trends and build assumptions which lead to key decisions. It is in an evolutionary state as new technologies with capabilities are still being developed and deployed. The data science tasks and the data scientist skills needed in order to be successful with the analytics across the data stores are defined in this document. The research conducted across twenty-two academic articles, one book, eleven interviews and seventy-eight surveys are combined to articulate the convergence on the terms data science. In addition, the research identified that there are five key skill categories (themes) which have fifty-five competencies that are used globally by data scientists to successfully perform the art and science activities of data science. Unspecified portions of statistics, technology programming, development of models and calculations are combined to determine outcomes which lead global organizations to make strategic decisions every day. This research is intended to provide a constructive summary about the topics data science and data scientist in order to spark the dialogue for us to formally finalize the definitions and ultimately change the world by establishing set guidelines on how data science is performed and measured.

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Brown, Mary Erin. "Data-Driven Decision Making as a Tool to Improve Software Development Productivity". ScholarWorks, 2011. https://scholarworks.waldenu.edu/dissertations/1075.

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The worldwide software project failure rate, based on a survey of information technology software manager's view of user satisfaction, product quality, and staff productivity, is estimated to be between 24% and 36% and software project success has not kept pace with the advances in hardware. The problem addressed by this study was the limited information about software managers' experiences with data-driven decision making (DDD) in agile software organizations as a tool to improve software development productivity. The purpose of this phenomenological study was to explore how agile software managers view DDD as a tool to improve software development productivity and to understand how agile software development organizations may use DDD now and in the future to improve software development productivity. Research questions asked about software managers', project managers', and agile coaches' lived experiences with DDD via a set of interview questions. The conceptual framework for the research was based on the 3 critical dimensions of software organization productivity improvement: people, process, and tools, which were defined by the Software Engineering Institute's Capability Maturity Model Integrated published in 2010. Organizations focus on processes to align the people, procedures and methods, and tools and equipment to improve productivity. Positive social change could result from a better understanding of DDD in an agile software development environment; this increased understanding of DDD could enable organizations to create more products, offer more jobs, and better compete in a global economy.

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Herman, Deirdre. "Asset Reuse of Images From a Repository". ScholarWorks, 2011. https://scholarworks.waldenu.edu/dissertations/1110.

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According to Markus's theory of reuse, when digital repositories are deployed to collect and distribute organizational assets, they supposedly help ensure accountability, extend information exchange, and improve productivity. Such repositories require a large investment due to the continuing costs of hardware, software, user licenses, training, and technical support. The problem addressed in this study was the lack of evidence in the literature on whether users in fact reused enough digital assets in repositories to justify the investment. The objective of the study was to investigate the organizational value of repositories to better inform architectural, construction, software and other industries whether repositories are worth the investment. This study was designed to examine asset reuse of medical images at a health information publisher. The research question focused on the amount of asset reuse over time, which was determined from existing repository transaction logs generated over an 8-year period by all users. A longitudinal census data analysis of archival research was performed on the entire dataset of 85,250 transaction logs. The results showed that 42 users downloaded those assets, including 11,059 images, indicating that the repository was used by sufficient users at this publisher of about 80 employees. From those images, 1,443 medical images were reused for new product development, showing a minimal asset reuse rate of 13%. Assistants (42%), writers (20%), and librarians (16%) were the primary users of this repository. Collectively, these results demonstrated the value of repositories in improving organizational productivity---through reuse of existing digital assets such as medical images to avoid unnecessary duplication costs---for social change and economic transformation.

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Egeler, Markus. "Perceived benefits for customer service of ITIL IT control use". Click here to access this resource online, 2008. http://hdl.handle.net/10292/546.

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IT service management is becoming more and more important in the current business environment. Especially the IT Infrastructure Library (ITIL) is a widely adopted and accepted IT service management framework (Wagner 2006). Organizations that adopt one of the IT service management frameworks expect to achieve a large range of benefits through the use of the frameworks. The major benefits that are expected to be realised include reduced costs, IT services that are tailored to the business needs, a higher quality of IT services, and improved customer satisfaction (OGC 2007a). Despite the growing importance and acceptance of IT service management and ITIL, there is not much literature that is concerned with the benefits that can be realised when one of the relevant IT service management frameworks is in place. Only a few studies were published in conference proceedings (e.g. Hochstein et al. 2005, Potgieter et al. 2005, Cater-Steel et al. 2006). Even though these studies were able to confirm some of the claims made by the Office of Government Commerce (OGC), the publisher of the ITIL series, there are still a lot of claims that are not evaluated to date. This thesis is taking a Monte-Carlo method based simulation approach to identify some of the benefits of the ITIL for customer service. To achieve this, an initial research model was developed that represents the four most likely benefits for customer service of the use of ITIL and their relationship with customer service and the generation of business value. Subsequently the different path ways for the relationships were explored and models for each of the possible paths were designed. These models include a mediated model, an unmediated model and a partially mediated model. After defining the estimates and constraints for the simulation, the simulation was executed using a MS Excel spreadsheet. The simulation results presented a large amount of data for each of the models and their relationships. The models produced normal distributions and showed stability for changed input and throughput parameters. The analysis of the findings showed that the changes in estimates for each of the models and the associated results of the simulation followed a linear pattern. The linearity of the models combined with the normal distribution of the results offers a lot of opportunities for the use of the developed models. A further enhancement through a test with real-life data could provide the basis for a tool to quantitatively predict the impact of an ITIL implementation on customer service and the creation of value for the business. In addition the four most likely contributors to improved customer service based on the use of ITIL have been identified from a literature review. The identified contribution towards improved customer service of these four beneficiary factors is supported by the results of the simulation. Therefore the results of this thesis provide the research community with a model that could provide the basis for further exploration of the beneficiary effects of ITIL on customer service.

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Malley, Mark G. "Proactive IT Incident Prevention: Using Data Analytics to Reduce Service Interruptions". ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3404.

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The cost of resolving user requests for IT assistance rises annually. Researchers have demonstrated that data warehouse analytic techniques can improve service, but they have not established the benefit of using global organizational data to reduce reported IT incidents. The purpose of this quantitative, quasi-experimental study was to examine the extent to which IT staff use of organizational knowledge generated from data warehouse analytical measures reduces the number of IT incidents over a 30-day period, as reported by global users of IT within an international pharmaceutical company headquartered in Germany. Organizational learning theory was used to approach the theorized relationship between organizational knowledge and user calls received. Archival data from an internal help desk ticketing system was the source of data, with access provided by the organization under study. The population for this study was all calls logged and linked to application systems registered in a configuration database, and the sample was the top 14 application systems with the highest call volume that were under the control of infrastructure management. Based on an analysis of the data using a split-plot ANOVA (SPANOVA) of Time 1, Time 2, treatment, and nontreatment data, there was a small reduction in calls in the number of reported IT incidents in the treatment group, though the reduction was not statistically significant. Implications for positive social change include reassigning employees to other tasks, rather than continuing efforts in this area, enabling employees to support alternative initiatives to drive the development of innovative therapies benefiting patients and improving employee satisfaction.

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Leslie, Susan Elder. "An examination of the information behaviour of new entrepreneurs in the start-up phase of a business submitted to the School of Information Management, Victoria University of Wellington in partial fulfilment of the requirements for the degree of Master of Library and Information Studies /". ResearchArchive@Victoria e-Thesis, 2009. http://hdl.handle.net/10063/1271.

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Mathias, Henry. "Analyzing Small Businesses' Adoption of Big Data Security Analytics". ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/6614.

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Despite the increased cost of data breaches due to advanced, persistent threats from malicious sources, the adoption of big data security analytics among U.S. small businesses has been slow. Anchored in a diffusion of innovation theory, the purpose of this correlational study was to examine ways to increase the adoption of big data security analytics among small businesses in the United States by examining the relationship between small business leaders' perceptions of big data security analytics and their adoption. The research questions were developed to determine how to increase the adoption of big data security analytics, which can be measured as a function of the user's perceived attributes of innovation represented by the independent variables: relative advantage, compatibility, complexity, observability, and trialability. The study included a cross-sectional survey distributed online to a convenience sample of 165 small businesses. Pearson correlations and multiple linear regression were used to statistically understand relationships between variables. There were no significant positive correlations between relative advantage, compatibility, and the dependent variable adoption; however, there were significant negative correlations between complexity, trialability, and the adoption. There was also a significant positive correlation between observability and the adoption. The implications for positive social change include an increase in knowledge, skill sets, and jobs for employees and increased confidentiality, integrity, and availability of systems and data for small businesses. Social benefits include improved decision making for small businesses and increased secure transactions between systems by detecting and eliminating advanced, persistent threats.

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Price, Todd. "Patient Satisfaction Management in Office Visits and Telehealth in Health Care Technology". ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5032.

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Telehealth and remote medical treatments have begun to be more commonly used in healthcare systems. Researchers have theorized that providers' abilities to treat patients are not directly tied to the proximity of the patient to the doctor, but by the identification and treatment of the patient's symptoms. Although the treatment and cure rates are being established within individual health systems and professional medical associations, empirical research is lacking regarding patient satisfaction with this remote treatment situation. The purpose of this quantitative study was to address this gap by examining satisfaction ratings of patients between virtual provider visits and face-to-face provider visits. The Clinician & Group Survey developed by the Consumer Assessment of Health Care Providers and Systems (CAHPS), through the United States government department, Agency for Health Care Research and Quality, measured patient satisfaction. Data from health care patients in the United States (N=8854) were randomly selected from the CAHPS data set containing 457,418 encounters. Of this number, 4,427 unique patient encounters were with face-to-face health care visits and 4,427 unique patient encounters were with telehealth providers. The ANOVA results showed no significant differences in patient satisfaction management between the availability of providers to meet face-to-face with patients who met with providers in a telehealth setting. Possible social change implications are a shift from face-to-face visits to virtual visits structured in the need to shift all patients from the standard office visit system to the on-demand network opportunity that virtual telehealth and mobile commerce health care offers to allow the benefit of technology to assist these patients.

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Chisango, Russell. "Evaluating an information literacy intervention for first year faculty of business students at Rosebank College Cape Town". Thesis, UWC, 2012. http://hdl.handle.net/11394/3232.

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The purpose of this research is to investigate the effectiveness of an Information Literacy intervention administered to first year Faculty of Business students at Rosebank College Cape Town. The exponential nature of information has led to students having access to abundant information which often comes unfiltered. This requires them to be in possession of life long competencies to find and apply this information to solve problems. Recent shifts in pedagogy and curricula have also precipitated the importance of independent learners who are capable of constructing their own knowledge. Student centred methods of teaching employed in tertiary institutions such as, problem based learning, evidence based learning and inquiry learning have necessitated the importance of Information Literacy training towards the development of independent learners. The study assesses the baseline incoming skills of the Faculty of Business students. Two intervention workshops are conducted for the experimental cohort and a post-test is administered. After the post-test the results of the control and experimental group are compared. The study uses the Association of College and Research Libraries (ACRL) Information Literacy Standards for higher education as a theoretical foundation. The standards are applied as benchmarks when assessing the Information Literacy competencies. The study explores the following research questions:  Are the Information Literacy interventions administered to the first year business faculty students effective and do they meet the proposed outcomes?  What are the existing Information Literacy competencies of the incoming students in the Faculty of Business?  How should Information Literacy programmes be delivered?  Are the ACRL standards a reliable tool to assess Information Literacy skills and the effectiveness of the interventions administered? The study found out that offering Information Literacy interventions would result in students accumulating these skills. This is supported by the difference in scores between the control group and the experimental cohort. However it must be noted that Information Literacy training is not an event but rather an on-going process.
Magister Bibliothecologiae - MBibl

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Григоренко, А. В. "Формування і реалізація інноваційного потенціалу бібліотек ВНЗ в умовах сталого розвитку". Thesis, Чернігів, 2021. http://ir.stu.cn.ua/123456789/23026.

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Григоренко, А. В. Формування і реалізація інноваційного потенціалу бібліотек ВНЗ в умовах сталого розвитку : випускна кваліфікаційна робота : 07 «Управління та адміністрування» / А. В. Григоренко ; керівник роботи М. В. Поленкова; НУ "Чернігівська політехніка", кафедра креативних індустрій і соціальних технологій. – Чернігів, 2021. – 82 с.
Метою дипломної роботи є розкриття питання інноваційного потенціалу бібліотек в умовах сталого розвитку. Для досягнення поставленої мети в роботі були сформульовані й вирішені такі завдання: 1. Дати поняття інновацій, інноваційної діяльності та інноваційного процесу в бібліотечній діяльності. 2. Розкрити сутність державної інноваційної політики у сфері бібліотечної справи. 3. Розглянути основні етапи реалізації інноваційного процесу в бібліотеці. 4. Розкрити основні напрямки та проблеми інноваційної діяльності в Центральній дитячій бібліотеці імені О. Довженка. Об'єктом дослідження даної роботи є інноваційна діяльність бібліотек в умовах сталого розвитку. Предмет - формування і реалізація інноваційного потенціалу діяльності бібліотек. За результатами дослідження розроблено пропозиції щодо впровадження в бібліотеку коворкінгу та організовано Веб-квест «Екологічний марафон» в Центральній дитячій бібліотеці імені О. Довженка.
Formation and realization of innovative potential of university libraries in the conditions of sustainable development - Qualifying scientific work on the rights of a manuscript. Thesis for a bachelor's degree contains: 78 pages; 1 appendix; 70 names of used sources. The purpose of the thesis is to reveal the issue of innovative potential of libraries in terms of sustainable development. The following tasks were formulated and solved to achieve this goal: 1. To give the concept of innovation, innovation actions and innovation process in library activities. 2. To reveal the essence of the state innovation policy in the field of library affairs. 3. Consider the main stages of implementation of the innovation process in the library. 4. To reveal the main directions and problems of innovative activity in the O. Dovzhenko Central Children's Library. The object of study of this work is the innovative activities of libraries in terms of sustainable development. The subject - the formation and implementation of innovative potential of libraries. Proposals for the introduction of coworking in the library based on the results of the research were developed and the Web-quest "Ecological Marathon" was organized in the O. Dovzhenko Central Children's Library.

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Stumpf, Markus, Regina Zodl, Olivia Kaiser e Johannes Koll. "Übergabe an die Erben der Buchhandlung "Brüder Suschitzky". Gemeinsame Restitution der Universitätsbibliotheken der Universität Wien und der Wirtschaftsuniversität Wien (Wien, 30. April 2019)". Vereinigung Österreichischer Bibliothekarinnen & Bibliothekare, 2019. http://epub.wu.ac.at/7125/1/Druckfahne.pdf.

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In einer gemeinsamen Übergabezeremonie restituierten am 30. April 2019 die Universitätsbibliotheken der Universität Wien und der Wirtschaftsuniversität Wien sechs Bücher an die Nachfahren der Wiener Buchhandlung "Brüder Suschitzky".

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Papp, Timothy M. "CrashApp™ –Concurrent Multiple Stakeholder Evaluation of a DSR Artefact". Scholar Commons, 2017. http://scholarcommons.usf.edu/etd/7074.

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The successful design, implementation, deployment, and use of mobile software applications is rare. While many mobile apps are developed, few succeed. This design science research project builds and evaluates CrashApp™, a mobile application that connects lawyers and clients before, during, and after car accidents. The effective, widespread use of this app depends on satisfying the needs of three groups of stakeholders – the end-users (clients), the owners (lawyers), and the software developers. The research objective is to investigate the key differences among the three stakeholder groups on evaluation criteria for mobile app success. Evaluation strategies and methods are selected to collect data that measures each group’s satisfaction with the constructed application artefact. Research contributions are the identification of multiple stakeholder groups and the ability to design rich evaluation strategies that provide measures of application success. Practice contributions are the design and development of a useful mobile app that provides needed services to the client and effective client connections for the law firm to interact with the clients. The project produced an instantiation of the design artefact CrashApp™ mobile application, which was evaluated with a naturalistic evaluation approach, including the following methods and techniques: focus groups, focused surveys, usability surveys, and real life tests and assessments.

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Ozlati, Shabnam. "Motivation, Trust, Leadership, and Technology: Predictors of Knowledge Sharing Behavior in the Workplace". Scholarship @ Claremont, 2012. http://scholarship.claremont.edu/cgu_etd/56.

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Employees' knowledge is a critical resource for the organization, and if it is not shared, it is lost to other employees and the organization. However, knowledge sharing (KS) does not happen easily; KS is a personal choice that cannot be forced. This study employs Self-Determination Theory (SDT) as a theoretical framework to study employees' KS behavior and motivations. Data were collected from full-time working professionals (N=208) using an online survey. The effects of autonomy, motivation, trust, authentic leadership style (ALS), knowledge self-efficacy, and technology were studied using moderated and mediated regression analyses. The results reveal (a) knowledge is shared more when individuals have more autonomy; (b) benevolence-based and institution-based trust had a moderating effect on autonomy and KS behavior (when autonomy was low, if benevolence-based or institution-based trust was high more KS occurred); (c) competence-based trust did not have a similar moderating effect, but had a significant main effect predicting KS; and (d) a supervisor's ALS contributed in explaining the total variance of KS behavior and predicted KS after controlling for autonomy. All three types of trust mediated the relationship between ALS and KS. Moreover, knowledge self-efficacy is a strong predictor of KS, while users' perception of technology is a moderate predictor. Additionally, a factor analysis was conducted on 15 different types of KS technologies used by participants. Technologies were clustered into three groups based on their degree of interactivity. Only high-interactive technologies positively correlated with trust predicted KS. This study advances prior findings and contributes to KS research and practice. It was the first to examine relationships between ALS and KS, proved that SDT is a strong framework in predicting KS motivations, and showed only high-interactive technologies positively linked with trust predict KS. Organizations could use these findings to develop appropriate strategies and trainings to foster a KS environment.

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