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Bibliografias temáticas / B2C e-commerce

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Literatura científica selecionada sobre o tema "B2C e-commerce"

Autor: Grafiati

Publicado: 4 de junho de 2021

Última modificação: 6 de fevereiro de 2022

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Artigos de revistas sobre o assunto "B2C e-commerce"

1

Anderson, Jamie, e Michael J Earl. "lastminute.com: B2C e-commerce". Business Strategy Review 11, n.º 4 (dezembro de 2000): 49–60. http://dx.doi.org/10.1111/1467-8616.00157.

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Barrientos, Laura Gatica, Emma Rosa Cruz Sosa e Patricia E. Garcia Castro. "Considerations Of E-Commerce Within A Globalizing Context". International Journal of Management & Information Systems (IJMIS) 16, n.º 1 (22 de dezembro de 2011): 101. http://dx.doi.org/10.19030/ijmis.v16i1.6726.

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The objective of this work, is to analyze the meaning of electronic commerce in our days taking into account the information technologies; it also will analyze their adjustments, their trends and applications of the same, in the Business to Consumer Relations (B2C), Business to Employee (B2E) and Business to Administration (B2A), Consumer to Consumer (C2C), Citizen to Government (C2G), Business to Government (B2G) and, Business to Business (B2B), as well as how information systems have been very useful to reduce costs, getting technology to change from being an operating support tool to become a strategy one, to increase the sales volume and the profits of the business as a result of this. The trend being taken by businesses and consumers has increased the participation of the companies which apply it in a comprehensive manner, since they reach international markets, while also face another kind of competition that takes place in a global market. We conclude that electronic commerce will remain a tool of great importance to efficiently manage the chains of supply between businesses and consumers through the Internet which allows an integration to reduce costs of ordering, distribution, administration and delivery of input materials.

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Kis, Halyna. "The use of B2B and B2C e-commerce models as a tool of anti-crisis management of industrial enterprises". Scientific Horizons 23, n.º 11 (26 de outubro de 2020): 81–87. http://dx.doi.org/10.48077/scihor.23(11).2020.81-87.

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E-commerce, which covers all types of trade via the Internet, has become a promising area for modern interactive business in a highly competitive environment. The use of B2B (Business-to-Business) and B2C (Business-to-Consumer) e-commerce models is extremely important for crisis-free development of business entities. The aim of this study is to prove the need for organisational, production, and management innovations that involve the introduction of B2C and B2B e-commerce models, as well as to identify the main sources of funding for such innovations in enterprises in crisis. To study the specifics of the use of B2C and B2B e-commerce models as an important area of anti-crisis management of industrial enterprises, such research methods and techniques as a systems approach, analysis and synthesis, induction and deduction were implemented. The process of managerial activity, such as making managerial decisions, is also used. The study proves that development, implementation and use of B2B and B2C e-commerce models can be seen as an integral part of business management under the threat of bankruptcy. In practice, insolvent enterprises have very limited opportunities to implement B2B and B2C e-commerce models, so in such a situation it is very important to set priorities and find their own reserves. The priority of internal sources of financing activities in the field of e-commerce of enterprises in crisis is also due to the following: domestic sources can be mobilised in a short time and, as a rule, do not require significant capital expenses; mobilisation of internal sources reduces the company’s dependence on external creditors, partners and counterparts. The main way to identify internal sources of funding for projects for the development, implementation and use of B2B and B2C e-commerce models is collecting information about the organisation, results of its activities, financial condition and trends, analysis of financial indicators. The world economic development shows that those enterprises that do not pay proper attention to e-commerce do not have a chance to stay on the market for a long time. The development of e-commerce models causes a change in the structure of the economy. Effective development, implementation and use of B2B and B2C e-commerce models determines the company’s ability to quickly adapt to changing external environment and stay on the market for as long as possible

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Lorca, Pedro, Javier De Andrés e Julita García-Diez. "Impact of E-Commerce Sales on Profitability and Revenue. The Case of the Manufacturing Industry". Engineering Economics 30, n.º 5 (14 de dezembro de 2019): 544–55. http://dx.doi.org/10.5755/j01.ee.30.5.21254.

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E-commerce has grown significantly in recent years. Although the factors that contribute to the implementation of e-commerce have been studied in prior literature, little has been done about the impact that the introduction of e-commerce has on both profitability and revenue. This is important because, as Solow (1987) points out, the information technology expenditures do not always allow firms to achieve a better performance. For this purpose, the authors use the data from the Spanish Survey on Business Strategies (ESEE). The research covers an eight-year period (2008-2015). 2,544 Spanish companies belonging to the manufacturing sector were analysed. Results show that neither business-to-business (B2B) nor business-to-consumers (B2C) e-commerce seem to have influence on the revenue growth. Therefore, a substitution effect may exist between the sales by physical channels and e-commerce sales. However, the authors have found evidence that companies which adopt a high level of e-commerce (B2C and B2C simultaneously) immediately experience increase in their profitability. Moreover, if firms adopt only B2B or B2C the positive effects on profitability are achieved in the year subsequent to that of the measurement of the e-commerce status.

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Lockhauserbäumer, Verena, e Chris Mayr. "Retourenabwicklung im B2C-E-Commerce". HMD Praxis der Wirtschaftsinformatik 52, n.º 2 (abril de 2015): 267–76. http://dx.doi.org/10.1365/s40702-015-0125-5.

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Serva, Mark A., John "Skip" Benamati e Mark A. Fuller. "Trustworthiness in B2C e-commerce". ACM SIGMIS Database: the DATABASE for Advances in Information Systems 36, n.º 3 (7 de agosto de 2005): 89–108. http://dx.doi.org/10.1145/1080390.1080397.

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Zhao, Yingyan, Yihong Zhou e Wu Deng. "Innovation Mode and Optimization Strategy of B2C E-Commerce Logistics Distribution under Big Data". Sustainability 12, n.º 8 (21 de abril de 2020): 3381. http://dx.doi.org/10.3390/su12083381.

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With the advent of big data era and rapid development of Internet technology, e-commerce has had a strong development tendency that causes many problems, such as redundant and complex business processes, low efficiency and a high cost for e-commerce logistics in the distribution sector. It is not difficult to conclude that the key to improving logistics distribution efficiency—and reduce logistics distribution costs—is to optimize logistics distribution under big data. In this study, the management model, influence factors and development status of B2C e-commerce logistics distribution under big data are analyzed in detail. Then big data processing, business process and route optimization strategies for B2C e-commerce logistics distribution under big data are deeply studied. Furthermore, an optimization model of product sales and logistics distribution of B2C e-commerce by big data platform is discussed in order to propose an innovative optimization strategy for B2C e-commerce logistics distribution under big data. Big data technology is applied in B2C e-commerce logistics business management, which is studied in detail. These findings achieve the optimal distribution of B2C e-commerce, reduce the B2C e-commerce logistics distribution cost and improve the B2C e-commerce logistics distribution efficiency under big data. In addition, enhanced competitiveness of B2C e-commerce logistics distribution is examined in this study. This study provides a reference for follow-up big data studies in the field of e-commerce.

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Wu, Xian Feng, Jing Zhou e Xu Yuan. "The Research of Factors which Effect B2C E-Commerce Trust - Based on the Mechanism of Process". Advanced Materials Research 591-593 (novembro de 2012): 2583–86. http://dx.doi.org/10.4028/www.scientific.net/amr.591-593.2583.

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With the continuous development of Internet, e-commerce has become flourishing, among which B2C e-commerce has developed especially rapid. However, the problem of consumer trust has become one of the main factors that has hampered the development of B2C e-commerce. This paper focuses on discovering the factors which influence the consumer trust in B2C e-commerce and establishing the consumer trust model of B2C e-commerce. This paper applies the mechanism of process to the B2C e-commerce creatively, then comes up with six stages of e-commerce shopping process, and refines the impact factors for each stage, and finally builds the consumer trust model of B2C e-commerce based on the mechanism of process. As online suppliers have control in the factors I have proposed in my research, the model is helpful not only for theoretical use, but for guiding cyber-marketing practices of enterprises.

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Pei, Yilei, Wanxin Xue, Dandan Li e Yong Su. "Models of Customer Experience for B2C E-Commerce Enterprises". Journal of Electronic Commerce in Organizations 14, n.º 1 (janeiro de 2016): 24–33. http://dx.doi.org/10.4018/jeco.2016010103.

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With the rapid development of E-commerce, more and more E-commerce enterprises attach great importance to customer experience, and B2C E-commerce enterprises make no exception. The good customer experience can promote customers' perception of the service level of B2C E-commerce enterprises. Based on previous research literature, the research elaborates effect factors of customer experience of B2C E-commerce enterprises, such as website usefulness, website ease of use, transaction costs, customer involvement and Internet word of mouth; establishes the model of customer experience of B2C E-commerce enterprises based on the technology acceptance model and points out the directions for future research.

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Huseynov, Farid, e Sevgi Özkan Yıldırım. "Behavioral Issues in B2C E-commerce". Information Development 32, n.º 5 (9 de julho de 2016): 1343–58. http://dx.doi.org/10.1177/0266666915599586.

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Teses / dissertações sobre o assunto "B2C e-commerce"

1

Shohat, Michael. "E-Commerce in Chile Entwicklungspotenziale für B2B, B2C & C2C". Saarbrücken VDM Verlag Dr. Müller, 2007. http://d-nb.info/985669349/04.

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Chen, Cheng-Hao. "Trust establishmentConcepts and implementation in B2C e-commerce". Thesis, University of London, 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.529485.

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Niehaus, Arne. "Analyse der Bewertung verschiedener Zustellungsoptionen im B2C e-Commerce". Institut für Transportwirtschaft und Logistik, WU Vienna University of Economics and Business, 2005. http://epub.wu.ac.at/2994/1/Niehaus.pdf.

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This thesis analyses the evaluation of various delivery-services in the business to consumer fraction of e-commerce. Simplified it can be said, that businesses try to satisfy the so called "convenience factor" of the growing segment of single households and double-income households through their online shopping activities, which is mirrored in the substantial growth-rates of e-commerce in the industrial nations. The efficiency of such a system, however, is determined by logistical effectiveness in particular concerning the "last-mile" between the final distribution point and the consumer. The study is therefore aimed at evaluating the relevance and sequence of the main components of a delivery service by the customer and thereby to also examine the acceptance of so called "Box-Systems" as opposed to conventional delivery systems in Austria. As the acceptance of online shopping is closely related to the acceptance and use of the internet this thesis begins with an introductory chapter on the trends of internet use in Austria followed by an analysis of the problems of delivery in long distance commerce with emphasis on the last-mile problematic. A short description and classification of the statistical method of Conjoint Measurement sets the framework for the development and structuring of the survey as a basis for the empirical study. This method allows the author to measure the importance of the constitutive factors on the sequence of the different options. Finally the empirical study in the form of a survey with a sample size of 189 evaluated questionnaires is described and the results are analysed. The study reveals that overall the place of delivery is the most important criterion closely followed by price, whereas the time of delivery only plays a secondary role and punctuality seems to constitute the crucial competitive edge. In addition the partworths also reveal a number of new findings, especially concerning time frames. (author's abstract)
Series: Schriftenreihe des Instituts für Transportwirtschaft und Logistik - Logistik

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Chen, Cheng-Hao. "Trust establishment : concepts and implementations in B2C e-commerce". Thesis, Royal Holloway, University of London, 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.529453.

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Lee, Sze Kin. "Adoption of Business to Customer (B2C) E-commerce in Macau". Thesis, University of Macau, 2005. http://umaclib3.umac.mo/record=b1636418.

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Pittayachawan, Siddhi, e siddhi pittayachawan@rmit edu au. "Fostering consumer trust and purchase intention in B2C e-commerce". RMIT University. Business Information Technology, 2008. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20080725.101739.

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Regardless of the popularity of B2C e-commerce, trust is a main barrier impeding success of online shopping. In fact, a lack of trust discourages consumers from making purchases over the Internet. Previous research was set out to address this issue; however, the findings were benefited by academia rather than by e-vendors, and this becomes the gap in this topic. This research was aimed to develop guideline to foster consumer trust and purchase intention to shop online for e-vendors. It was achieved by using mixed methods: quantitative and qualitative studies. In the quantitative study, an online survey was created as an instrument for capturing attitude of consumers related to trust in B2C e-commerce in a global scale. The survey data was then collated and analysed with structural equation modelling (SEM). The findings from the quantitative study were subsequently confirmed with the qualitative study, which was accomplished by conducting focus group analysis. Interpretive analysis was used to analyse the data captured from the focus groups. Also, new findings were identified in this study to further enhance consumer trust. By comparing the findings from both quantitative and qualitative studies, contribution of this research is to enable e-vendors to foster trust in B2C e-commerce based on three aspects: e-vendor's elements, affiliating parties and e-vendor's record. For e-vendor's elements, this research identifies that privacy should be provided to consumers; secure transactions, secure servers and sophisticated authentication systems should be supported; e-commerce websites should be well-designed; consumers' request should be honoured; privacy statements, trusted seals and return policies should be made available on e-commerce websites; online communities should be incorporated; proof of real business should be easily identified; and, e-vendors should establish good communication with their potential customers. For affiliating parties, this research finds that e-vendors should associate with financial intermediaries and trusted third parties to further gain trust from consumers. Finally, for e-vendor's record, this researc h reveals that e-vendors should maintain good relationships with their customers in order to build good business records that potentially encourage more consumers to make purchases with them. In addition, the contribution to the body of knowledge from this research is a new direction of how to address trust issues in B2C e-commerce, which can be further explored in the future.

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Al-Qaed, Faisal. "An adaptive decision support system (adss) for B2C e-commerce". Thesis, University of Manchester, 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.488763.

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Mellor, Robert Brooke. "Innovation nuclei in SMEs involved in Internet B2C e-commerce". Thesis, Kingston University, 2006. http://eprints.kingston.ac.uk/20297/.

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The research carried out aimed to illuminate how innovation arises and spreads within an SME internal environment. SMEs are an area where innovations can be readily identified and the company size makes tracking the spread of innovations possible. B2C e-commerce was chosen because the sector is smaller and thus more manageable than B2B. The period chosen (1997-2003) was a period where companies, especially SMEs, had to deal simultaneously with technological change, market change and organizational change and this called for a good deal of innovation and innovation management. Since IT is used to enable both business and marketing innovations it provides a good thematic link between the areas of innovation and Internet marketing. Thus innovations, especially in Internet marketing and advertising, were analysed further and compared to popular predictions. An empirical analysis of nineteen innovations from SME case companies in several EU nations revealed the importance of a hitherto underrated type of innovation similar to inspiration and here called 'Diversity Innovation'. It is postulated that it is 'Diversity Innovation' which is the major driving force in SMEs, because SMEs are typically cut off from invention innovation. Furthermore - by using simple algebra - it was seen that it is the transaction costs associated with communication that are the limiting factor for 'Diversity Innovation'. The logical consequence of this is that the major management challenge for growing SMEs occurs around size 50 employees. This is in stark contrast to conventional nomenclature, which ignores this important division and lumps all 10-99 employee companies together as 'small enterprises'. The analyses also showed innovation nuclei - the persons around whom the innovations crystallized - to be individuals with multiple specialist backgrounds. This is interpreted as again pointing towards the importance of transaction costs for communication between specialists, because transaction costs are lower when the individual is multiply specialized. Trans-nationals (trans-migrants, 'foreigners', here called CED's; people ,culturally and/or ethnically dífferent from the people in the SME's home nation) were especially prominent amongst innovation nuclei and it {s speculated that this group had been exposed to especially high retraining pressures. CED's in small companies active in immature markets experienced little difficulty in gaining acceptance for their innovations. Conversely, CEO's in companies within mature markets experienced great difficulty in spreading innovations within their environment, and the most likely explanation is because of the large distance (the 'Innovation Gap') between the CEO involved and the leadershlp/consensus group, as defined by Adaption-Innovation theory. Indeed, 'in mature markets, initial innovations by CEO's provoked a Trickle Down effect, this rebound often taking the form of disenfranchisement of the CED involved, who saw their ideas transformed into a consensus group concept, from which they were excluded, resulting in de-motivation and the consequent restriction in the generation and spread of innovation in the corporate environment. Whilst qualitative and semi-quantitative techniques were used in research into innovation, research into Internet Marketing were analysed by quantitative techniques and showed that many generally assumed popular concepts are misleading. Results at variance with accepted wisdom included: • Market transparency on the Internet is quite restricted and open to manipulation by suppliers. • There was no evidence that URL submissions to web search engines will improve sales. • There was no evidence that communication between the company and those clients requesting information, improved sales. • There was no evidence that 'chat' or other peer-to-peer web facilities improved sales. • Returning customers are few and it is their satisfaction with the product, not with the web site, that determined if they return. • A very high background rate of random hits, as opposed to customers, makes analysing web statistics a fruitless task. Conversely sales statistics can be used to prioritise which products are given good web coverage. • Bulk e-mailing of offers may be a less successful method for achieving sales than a web site is. • On-line payment is not a great advantage because third-party payment gateways and even the company bank, mostly fail to support the small merchant. • Intemiedlatlon amongst SME partners lacks adequate support, but dis- and re-intermediation is not rapid. 1997-2003 was a time when Internet knowledge was scarce and popular predictions from this period were chillingly wrong for SMEs. Those companies where such knowledge was part of their core competencies - and thus may have relied less on popular predictions - succeeded most, but overstepping core competencies, or where the leadership/consensus group kept them rigidly partitioned from the necessary technical knowledge, resulted in potentially serious negative consequences. To avoid this it is suggested that SME management should include a two-way 'innovation pipeline' for companies with around 120 employees or more.

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Risch, Daniel. "Nutzung von Kundenprofilen im E-Commerce : dargestellt am Beispiel des B2C-E-Commerce in der Schweiz /". Lohmar ; Köln : Eul, 2008. http://d-nb.info/988652838/04.

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Novák, Jiří. "Analýza a návrh distribuční B2B, B2C aplikace". Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2010. http://www.nusl.cz/ntk/nusl-222591.

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The diploma thesis is concerned with an analysis and design of distributional B2B and B2C application. The fundamental part is especially focused on design of features and functions of the application, selection of suitable technologies and the project of the data storage. The diploma paper also contains a scheme of administration of particular versions and binding regulations for development and resulting maintainance and expanding of the application.

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Livros sobre o assunto "B2C e-commerce"

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Yuthayotin, Sutatip. Access to Justice in Transnational B2C E-Commerce. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-11131-5.

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Ahmed, Tanveer. B2C e-commerce: Advantages/disadvantages, challenges and its future. London: University of East London, 2003.

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Hubbard, Katrina. B2B E-Commerce. Cambridge, Mass: Marketing Science Institute, 2001.

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Hubbard, Katrina. B2B E-Commerce. Cambridge, Mass: Marketing Science Institute, 2001.

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Marcus, Healey, e Samtani Shyam, eds. B2B integration: A practical guide to collaborative e-commerce. London: Imperial College Press, 2002.

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6

Kumar, Muneesh. Trust and technology in B2B e-commerce: Practices and strategies for assurance. Hershey, PA: Business Science Reference, 2012.

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B2B integration: Concepts and architecture. Berlin: Springer, 2003.

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Online dispute resolution for business: B2B, e-commerce, consumer, employment, insurance, and other commercial conflicts. San Francisco: Jossey-Bass, 2002.

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Haig, Matt. The B2B e-commerce handbook: How to transform your business-to-business global marketing strategy. London: Kogan Page, 2001.

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Linthicum, David S. B2B application integration: E-business--enable your enterprise. Boston, MA: Addison-Wesley, 2001.

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Capítulos de livros sobre o assunto "B2C e-commerce"

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Reuels, Christian, e Uwe Hoppe. "Regionale transportbörsen für das fulfillment - ein ansatz zur überbrückung desZustellproblems im electronic commerce b2c". In E-Commerce, 89–99. Heidelberg: Physica-Verlag HD, 2002. http://dx.doi.org/10.1007/978-3-642-57487-0_6.

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Steinfield, Charles. "Geographic and Socially Embedded B2C and B2B E-Commerce". In Frontiers of Broadband, Electronic and Mobile Commerce, 27–41. Heidelberg: Physica-Verlag HD, 2004. http://dx.doi.org/10.1007/978-3-7908-2676-0_3.

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Schlaeger, Christian, e Guenther Pernul. "Authentication and Authorisation Infrastructures in b2c e-Commerce". In E-Commerce and Web Technologies, 306–15. Berlin, Heidelberg: Springer Berlin Heidelberg, 2005. http://dx.doi.org/10.1007/11545163_31.

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Mazumdar, Bireshwar Dass, e Shubhagata Roy. "Multi-Agent Paradigm for B2C E-Commerce". In Artificial Intelligence and Machine Learning in Business Management, 29–52. Boca Raton: CRC Press, 2021. http://dx.doi.org/10.1201/9781003125129-3.

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Binnenbruck, Horst Hermann. "Herausforderungen des E-Commerce für den städtischen Wirtschaftsverkehr". In B2C Elektronischer Handel — eine Inventur, 295–310. Wiesbaden: VS Verlag für Sozialwissenschaften, 2003. http://dx.doi.org/10.1007/978-3-322-91382-1_17.

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Korte, Werner B., e Norbert Kordey. "E-Commerce — Stand und Perspektiven im internationalen Vergleich". In B2C Elektronischer Handel — eine Inventur, 24–36. Wiesbaden: VS Verlag für Sozialwissenschaften, 2003. http://dx.doi.org/10.1007/978-3-322-91382-1_2.

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Heggmaier, Ronald. "Wo steht der E-Commerce? Potenziale und Herausforderungen". In B2C Elektronischer Handel — eine Inventur, 100–111. Wiesbaden: VS Verlag für Sozialwissenschaften, 2003. http://dx.doi.org/10.1007/978-3-322-91382-1_7.

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García, F. J., A. B. Gil, N. Moreno e B. Curto. "A Web-Based E-commerce Facilitator Intermediary for Small and Medium Enterprises: A B2B/B2C Hybrid Proposal". In E-Commerce and Web Technologies, 47–56. Berlin, Heidelberg: Springer Berlin Heidelberg, 2002. http://dx.doi.org/10.1007/3-540-45705-4_6.

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Sinz, Manfred. "Folgen von Telematik und E-Commerce für die Raumentwicklung". In B2C Elektronischer Handel — eine Inventur, 37–49. Wiesbaden: VS Verlag für Sozialwissenschaften, 2003. http://dx.doi.org/10.1007/978-3-322-91382-1_3.

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de Oliveira Costa Neto, Pedro Luiz, José Paulo Alves Fusco e João Gilberto Mendes dos Reis. "Analysis of Quality in Brazilian E-Commerce (B2C)". In IFIP Advances in Information and Communication Technology, 506–13. Berlin, Heidelberg: Springer Berlin Heidelberg, 2010. http://dx.doi.org/10.1007/978-3-642-16358-6_63.

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Trabalhos de conferências sobre o assunto "B2C e-commerce"

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Bîrjoveanu, Cătălin, e Mirela Bîrjoveanu. "Multi-party E-Commerce Protocol for B2C/B2B Applications". In 16th International Conference on e-Business. SCITEPRESS - Science and Technology Publications, 2019. http://dx.doi.org/10.5220/0007956801640171.

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Le, Song, e Yi Yan. "The integration of B2B and B2C e-commerce mode". In 2011 IEEE 3rd International Conference on Communication Software and Networks (ICCSN). IEEE, 2011. http://dx.doi.org/10.1109/iccsn.2011.6013934.

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Uzoka, Faith-Michael E., e Geoffrey G. Seleka. "B2C e-commerce development in Africa". In the 7th ACM conference. New York, New York, USA: ACM Press, 2006. http://dx.doi.org/10.1145/1134707.1134739.

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Jinzhong Lu e Feng Guan. "B2C E-Commerce WEbsites Operation Evaluation". In 2011 2nd International Conference on Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC). IEEE, 2011. http://dx.doi.org/10.1109/aimsec.2011.6011406.

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Yang, Haoxiong, Bin Xu, Yongsheng Zhou, Jingyun Zhang e Dong Biao. "Return in B2C E-Commerce Enterprises". In 2010 3rd International Conference on Business Intelligence and Financial Engineering (BIFE). IEEE, 2010. http://dx.doi.org/10.1109/bife.2010.32.

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Defiesta, Ma Laurrette Angelica Joice A., Diana G. Estrada, Art Nico S. Veloso, Mel G. Llesol e Grace Lorraine D. Intal. "B2B and B2C E-commerce Platform for Mining Equipment Suppliers". In MSIE 2020: 2020 2nd International Conference on Management Science and Industrial Engineering. New York, NY, USA: ACM, 2020. http://dx.doi.org/10.1145/3396743.3396772.

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McKnight, D. Harrison, e Vivek Choudhury. "Distrust and trust in B2C e-commerce". In the 8th international conference. New York, New York, USA: ACM Press, 2006. http://dx.doi.org/10.1145/1151454.1151527.

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Kvíčala, Daniel, e Halina Starzyczná. "EXPLORING CUSTOMERS’ E-LOYALTY IN CZECH B2C E-COMMERCE". In 16th International Bata Conference for Ph.D. Students and Young Researchers. Tomas Bata University in Zlín, 2020. http://dx.doi.org/10.7441/dokbat.2020.28.

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Jílková, Petra, e Petra Králová. "Customer purchase behaviour and shopping in B2C e-commerce". In Contemporary Issues in Business, Management and Economics Engineering. Vilnius Gediminas Technical University, 2019. http://dx.doi.org/10.3846/cibmee.2019.085.

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Resumo:

Purpose – digitalization of business processes, cultural backgrounds and consequences on behavioral differences make a direct impact on customer purchase behavior across different countries. The main aim of this paper is to analyze the effect of the economic situation in the selected countries regarding the e-commerce business. Research methodology – first, the paper presents a theoretical model for customer purchase behavior and the develop-ment of the theory in the B2C e-commerce context. Second, it is analyzed the main aspects of shopping behavior in se-lected countries. Findings – a difference between traditional and e-commerce customer purchase behavior model was found. Next, the re-search shows the main characteristics of shopping in B2C and provides a better understanding of the impact of digitaliza-tion. Research limitations – research will focus on the shopping in B2C e-commerce market in the Czech Republic, Lithuania and in the European Union. The data is based on the Czech Statistical Office, which covers a period from 2010 to 2018 and the respondents of the survey purchased online in the 12 months prior to 2018. Practical implications – the paper confirmed the fact that the B2C e-commerce market in the Czech Republic is developed and has potential to grow nationally and internationally. It is necessary to further investigate the relationship between cus-tomer purchase behavior, e-commerce, and other economic indicators, possibly including other factors. Originality/Value – the paper investigates online shopping for the period between 2010–2018. Finally, the authors dis-cuss the theoretical and practical implications of these results.

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Xie Binglei, An Shi e Wang Jian. "Stochastic inventory routing problem under B2C e-commerce". In IEEE International Conference on e-Business Engineering (ICEBE'05). IEEE, 2005. http://dx.doi.org/10.1109/icebe.2005.112.

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Relatórios de organizações sobre o assunto "B2C e-commerce"

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Kang, Jong Woo, Tengfei Wang e Dorothea Ramizo. The Role of Technology in Business-to-Consumer E-Commerce:Evidence from Asia. Asian Development Bank, fevereiro de 2021. http://dx.doi.org/10.22617/wps210044-2.

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Using proprietary panel data, this paper investigates the possible drivers of business-to-consumer (B2C) online commerce growth. It provides empirical evidence that internet access and speed, online security, and financial inclusiveness facilitate internet retail sales. Governments can consider these findings as important issues in building an enabling environment for the development of B2C online commerce.

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