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Data publikacji: 4 czerwca 2021

Data aktualizacji: 20 lutego 2023

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1

Edwards, Deborah. "Understanding the organization of volunteers at visitor attractions". View thesis, 2005. http://library.uws.edu.au/adt-NUWS/public/adt-NUWS20050927.114921/index.html.

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Thesis (Ph.D.) -- University of Western Sydney, 2005.
A thesis submitted to the University of Western Sydney in partial fulfilment of requirements for the degree of Doctor of Philosophy from the College of Law and Business. Includes bibliography.

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Sirota, Barbara Haley. "A study of three volunteer programs /". Access Digital Full Text version, 1995. http://pocketknowledge.tc.columbia.edu/home.php/bybib/11792255.

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Thesis (Ed.D.)--Teachers College, Columbia University, 1995.
Includes tables. Typescript; issued also on microfilm. Sponsor: Herv[symbol] Varenne. Dissertation Committee: Paul Byers. Includes bibliographical references (leaves 201-205).

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3

Edwards, Deborah. "Understanding the organization of volunteers at visitor attractions". Thesis, View thesis, 2005. http://handle.uws.edu.au:8081/1959.7/30804.

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This thesis investigates how volunteers are organized at visitor attractions. It focuses on museums and art museums; non-profit institutions that manage large volunteer programs. The study addresses five important issues : 1/ in what context do museums and art museums operate; 2/ why people are motivated to volunteer for these institutions; 3/ what is the extent to which the institution interacts with its external environment and how this affects organizing routines of volunteers; 4/ what is the relationship between volunteer motivation, interest dissatisfaction and value commitments; and 5/ how this understanding can result in the better management of volunteers. Two attractions in New South Wales and one in the Australian Capital Territory were investigated. The author collected data on field activities of volunteer managers and coordinators, and administered a questionnaire to the total population of volunteers in these three attractions. The thesis contributes to a more holistic understanding of volunteers that offers a critical theoretical extension to tourism, institutional and neo-institutional literature.

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4

Wolens, Sylvia E. (Sylvia Elaine). "The Effects of a Short-Term Videotape Training Program for Guides Conducting Older Adults on Tours in Public Spaces". Thesis, North Texas State University, 1985. https://digital.library.unt.edu/ark:/67531/metadc331875/.

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The problem of this study was a test of a specific videotape designed to influence the actions of tour guides for older adult groups. The purposes of the study were to observe guide performances and older adult responses before and after training in techniques for sharing information with older adults in public spaces. The hypotheses were tested. 1) Guides after training would exhibit significant differences in behaviors of pointing, repeating, pausing, questioning, conversing, facing art when talking, talking inaudibly, pacing rapidly. 2) Older adult drop-outs would decrease on tours with especially trained guides.

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Yates, Bridget Elizabeth. "Volunteer-run museums in English market towns and villages". Thesis, University of Gloucestershire, 2010. http://eprints.glos.ac.uk/2496/.

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Volunteer-run museums in English market towns and villages have been largely over-looked by scholars examining the history and development of museums in England, and work on contemporary museum volunteering or the relations of museums to their communities have not distinguished between volunteer-run and volunteer-involving museums. This thesis attempts to redress the balance by examining a number of volunteer-run museums in Dorset and the characteristics and motivations of the volunteers involved in their development. This element of the project included a survey of museum volunteers in the county and studies of a selected group of museums through interviews and through archival research in museum records. The thesis also presents a historical analysis, through a number of case histories, of the development of volunteer-run museums in English market towns and villages from 1884, demonstrating clearly how the development of these small museums reflects larger changes in the rural community from the paternalism of the late nineteenth century, through growing independence and democracy after 1918, to the counterurbanisation of the second half of the twentieth century. Changing perceptions of rural identity are also apparent in the history of these museums. The second element of the project was largely undertaken in the archives of selected institutions founded at different periods, an unexplored source of extraordinary richness. Contextual discussions include an account of three unsuccessful attempts to set up an English folk museum, the importance of the growing interest in local history at a popular level, and the impact of the Festival of Britain in focussing attention on the history of towns as enshrining civic pride and liberties. Taken together, these two elements have enabled a clearer picture to emerge of the importance of volunteer-run museums to their communities, to the participants themselves and to the wider museums community.

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6

Holmes, Kirsten Janet. "Volunteer and visitor interaction in the UK heritage sector : motives and benefits". Thesis, University of Leeds, 2002. http://etheses.whiterose.ac.uk/2607/.

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This thesis examines the motivation of volunteers through a study of front-of-house volunteers in museums and heritage visitor attractions in the UK. The heritage sector proved an appropriate population for the study sample due to the wide involvement of volunteers. A review of the literature found that research on volunteering had developed along two paradigms: the economic model, which views volunteers as unpaid workers; and the leisure model, which considers volunteering as a leisure activity. Within the heritage sector, the economic model was found to dominate. The study adopted a case study methodology in order to investigate the contexts within which volunteers are motivated. However, a major consideration of the research was to maximise the external validity of the study and 222 volunteers were interviewed across ten case studies. The findings of this thesis show that volunteers consider their activity to be a leisure activity, although this does not conflict with the introduction of professional volunteer management procedures. Volunteer motivation was found to change with length of service. Initially volunteers were motivated by intrinsic motives, in particular subject interest, while extrinsic motives, particularly social opportunities motivated them to continue to volunteer. An Interaction Model of Volunteer Motivation was proposed as a means of understanding and identifying the role of social opportunities in motivating volunteers. In addition, volunteers within the heritage sector are typically older, retired individuals and the act of retirement was found to have a significant impact on their decision to volunteer. The significance volunteers attributed to their encounters with visitors reinforced the importance of social interaction in motivating front-of-house volunteers. Three models of encounters were proposed: the service encounter, the host-guest encounter and peer tutoring. The volunteer-visitor encounter was found to be a hybrid of the three models,with volunteers gammg enjoyable social interaction and visitors learning from the encounter.

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Keele, Billy Mac. "A leadership development model for volunteer church workers". Theological Research Exchange Network (TREN), 1994. http://www.tren.com.

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Christie, Les John. "Retaining and dismissing volunteer adult youth ministers". Online full text .pdf document, available to Fuller patrons only, 2002. http://www.tren.com.

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9

Liao-Troth, Matthew Allen. "The psychological contract of volunteer workers and its consequences". Diss., The University of Arizona, 1999. http://hdl.handle.net/10150/288936.

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The psychological contract of workers has been a subject of recent interest, in both academic and practitioner organizational literature. While this attention has developed across fields, and several typologies of contracts have been developed, there are many parts of this construct that are not well understood. Among these are the predictors of the psychological contract, the outcomes of the psychological contract, the violation or fulfillment of the psychological contract, and the generalizability of the psychological contract to volunteer organizational members. In this dissertation, I look specifically at the motives of volunteer workers, the consequences of organizational justice and organization commitment, violation of the contract by the organization and by the worker, and the generalizability of the psychological contract to volunteer workers in an organization. Two studies, one field and one lab, are used to assess these relationships. Results indicate that volunteers and paid employees, regardless of motives, do not differ in their psychological contracts when they are in the same organization performing significantly similar work. In terms of consequences, relationships were found between the psychological contract and its fulfillment or violation with organizational commitment and organizational justice. Specifically, relations were found between: transactional psychological contracts and both distributive justice and continuance commitment; benefits psychological contracts and continuance commitment; good faith and fair dealings psychological contracts and distributive, interactional, and procedural justice as well as affective commitment; and intrinsic job characteristics psychological contracts and distributive, interactional, and procedural justice. Not all findings are consistent across both studies. The results have two implications. The first, that volunteers and paid employees do not differ in their psychological contracts, points to the importance of the work environment in determining psychological contracts. The second issue, the relationships between specific aspects of the psychological contract, organizational justice, and organization commitment, establishes the separateness and relatedness of these constructs. Future research will address other predictors of psychological contracts, the fulfillment or violation of specific contracts, and their effect upon job attitudes that impact worker productivity.

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10

Jonasson, Frida. "The will of doing good : a Study of Volunteer Workers in Cape Town". Thesis, Ersta Sköndal högskola, Institutionen för socialt arbete, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:esh:diva-1412.

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South Africais a country with many well documented inequalities. To reduce some of them there are many volunteers working in the country. What is it like to observe and work with people affected by all these inequalities? The aim of this study is to develop an understanding of how volunteers experience their work with children inCape Town. The questions I intend to answer in the study are: How do the volunteers experience their work when meeting kids in vulnerable situations and seeing the situation in the country they work in? Does the volunteer work create more cross- culture understanding and do the volunteers' views change during the course of their volunteer work? What goals and/or reasons do the volunteers have for volunteering? The study was performed inCape Town,South Africa, and consists of nine semi-structured interviews with volunteers that, in different ways, work with children. Previous research about volunteers suggests that volunteer work can increase cross-culture understanding but there is also a risk that it might strengthen the stigmatisation. It is also suggested that volunteer tourism is a more sustainable way of travelling than other forms of tourism. The volunteers are driven by different reasons for volunteering they can have altruistic reasons or they can be driven by more self-developing reasons. The participants in this study had different reasons for volunteering like making a change, getting new experiences etcetera. Many of the volunteers described their first encounter with the South African culture as a bit of a shock due to the extreme poverty evident in the country. They also stated that meeting the children was simultaneously a positive and negative experience, as the poverty and social deprivation affecting the children was hard to observe, yet these are still kids and they play and are happy like any other kids in the world. Many of the participants also felt that they could contribute trough their work and that they had the chance to make a difference. The results have been analyzed through two articles on the subject of cross-culture understanding and reasons on volunteering. A majority of the volunteers described an increased cross-culture understanding, but seemed unaware of the risk of stigmatisation. The volunteers have both more self-fulfilling reasons for volunteering and some more altruistic reasons.

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11

McCall, Vikki. "The 'chalkface' of cultural services : exploring museum workers' perspectives on policy". Thesis, University of Stirling, 2012. http://hdl.handle.net/1893/9798.

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The difficulties faced by services in the cultural sector have been immediate and challenging. Public services that are cultural in nature have faced funding cuts, closures and redundancies. Museum services are low in political importance and unable to provide clear evidence of their policy impact. Despite these challenges, there has been limited evidence about the policy process at ground-level. This thesis builds on theoretical and empirical ideas in social and cultural policy to present museum workers’ perspectives within a cultural theory framework. Following Lipsky’s (1980) work on street-level bureaucrats, this thesis presents an analysis of street-level workers’ roles in delivering social and cultural policy. Museum workers’ perspectives are presented through a series of case studies (drawing on qualitative interviews and observations) from three local-authority museum services in England, Scotland and Wales. The findings showed evidence that top-down cultural and social policies have had an influence on workers actions, but service-level workers’ understandings were central to the policy process. Museum workers actively shaped museum policy through ground-level interactions with visitors and groups. Workers experienced policy in the cultural sector as fragmented, vague and difficult to engage with at the ground-level. Workers mainly viewed policy as meaningless rhetoric. Despite this, those working at ground-level often utilised policy rhetoric effectively to gain funding and manipulate activities towards their own needs and interpretations. Policy evaluation was also fragmented and underdeveloped within the services studied. Workers found themselves under pressure to fulfil policy objectives but were unable to show how they did this. Furthermore, there was a perceived distance from managers and local authority structures. This allowed a space for workers to implement and shape policy towards their own professional and personal ideals. Vague policies and a lack of formal mechanisms for evaluation led to high levels of worker discretion at ground-level. Economic policy expectations were resisted by workers, who tended to have more egalitarian views. Museum workers effectively managed policy expectations through a mixture of discretion and policy manipulation. Delivery at the ground-level was seen as effective – despite, not because of, cultural sector policies.

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12

Van, Loggerenberg Valerie. "Australian volunteers in the health sector : antecedents to volunteers' intention to leave /". Murdoch University Digital Theses Program, 2008. http://wwwlib.murdoch.edu.au/adt/browse/view/adt-MU20090409.113755.

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Price, Donald James. "A study of lay volunteer youth workers in Chicago metropolitan area churches". Theological Research Exchange Network (TREN), 1990. http://www.tren.com.

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Salloum, Jessy Jean, i Francesca Maria Augusta Twohy-Haines. "VOLUNTEER SERVICE AS A COPING STRATEGY FOR SOCIAL WORKERS AGAINST PROFESSIONAL BURNOUT". CSUSB ScholarWorks, 2019. https://scholarworks.lib.csusb.edu/etd/822.

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Burnout is a prominent issue among the social work profession. Methods to mitigate the effects of burnout have received considerable attention in social work research. This study focuses on a potential method of coping with burnout; volunteerism. While literature is scarce regarding the effects of volunteerism on burnout rates among social workers, studies in related fields such as nursing, public-sector public administrators, and nonprofit workers indicate that volunteerism has potential benefits against burnout. This study’s purpose is to determine whether involvement in volunteer service is related to lower rates of burnout among social workers. This quantitative study uses data from a non-random purposive sample of 442 social workers who completed a survey posted on the social work board of an online forum, Reddit and the networking site, LinkedIn. Survey questions captured participants’ demographic, volunteerism, and burnout rates using the Maslach Burnout Inventory-Human Services Survey (MBI-HSS). Analysis of the data led to findings which do not support the original hypothesis of this study or the available literature. A plausible explanation is, that for social workers, the volunteer work is so like their profession that engaging in volunteerism does not provide the respite necessary for recovery from the effects of burnout.

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Schuurman, Alvina. "Volunteer experiences in a non-profit organisation". Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/80155.

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Thesis (MA)--Stellenbosch University, 2013.
ENGLISH ABSTRACT: On a global scale, there are substantial studies about volunteerism. However, literature on volunteerism in South Africa, especially qualitative studies, is limited. The limited literature in South Africa does, however, suggest differences between Northern and Southern global contexts in terms of motivation for volunteering. In order to further build the South African literature in this area, this study explored the experiences of volunteers in a Stellenbosch based NPO. Their experiences encapsulate their motivations, challenges, and benefits of volunteering in their role as mentors to marginalised youth in this area. An overarching developmental framework was utilised to understand the volunteers’ motivations, and supplementary perspectives (Role-ID theory; citizenship and mentoring) were used to explore and contextualise their experiences. Within this framework, a qualitative methodology was employed to explore, gather, describe, and interpret the data. Two group interviews with 5 participants each were conducted. This was supplemented by 3 individual interviews. An interpretive phenomenological analytical approach was used to analyse the data. Findings suggested that other-oriented motivations, citizenship, sense of belonging, social exchange, self-enhancement, positive role model identity, improved personal and familial relations, wilderness solo experience, personal satisfaction and reward in seeing the fruit of their labour were some of the significant themes that emerged for volunteers from their volunteer experience. The main challenge they faced was that of transport mobility to keep mentor appointments. The implications of the findings for South African perspectives on volunteering are discussed.
AFRIKAANSE OPSOMMING: Wêreldwyd is daar navorsing gedoen oor vrywillige werk. Die literatuur is nietemin in hierdie vakgebied beperk, veral met betrekking tot kwalitatiewe studies in die Suid Afrikaanse konteks. Die Suid-Afrikaanse literatuur wat wel bestaan dui daarop aan dat daar sommige verskille bestaan tussen navorsing wat in die globale Noorde en Suide gedoen is. Die verskil is die van vrywillige werkers se motiverings om vrywillige werk te doen. Om Suid Afrikaanse navorsing in die gebied te versterk, fokus hierdie studie op die ervaringe van vrywillige werkers by ‘n nie-staat/regerings organisasie in Stellenbosch, Wes-Kaap. Hul ervaringe bestaan uit hul motiverings, uitdagings, en wat hulle beskou as voordele van hul rolle as mentors vir gemarginaliseerde jeug in die omgewing. ‘n Oorkoepelende ontwikkelingraamwerk was benut, om die motivering van vrywilligers en die aanvullende perspektiewe (burgerskap, mentorskap en identiteits-rol teorie) te verstaan en ook om verder hul ervaringe te verken en te kontekstualiseer. 'n Kwalitatiewe metodologie is binne hierdie raamwerk gebruik om data te verken, versamel, beskryf, en te interpreteer. Twee groeps onderhoude van vyf deelnemers elk, was uitgevoer. Dit was verder aangevul met drie individuele onderhoude. ‘n Interpreterende fenomenologiese analitiese benadering was benut om die data te analiseer. Bevindings het die navorsing in hierdie gebied weerspiëel. Ander-georiënteerde motiverings, burgerskap, aanvaarding, sosiale uitruiling, self-verbetering, positiewe rol-model identiteit, en verbeterde persoonlike- en gesinsverhoudings, wildernis alleen ervaringe, persoonlike bevrediging, en om die ‘beloning’ te sien van hul harde werk, was sommige van die beduidende temas wat na vore gekom het. Die een groot probleem wat vrywilligers ervaar het, was die van toeganklikheid van vervoer om hul mentorskap afsprake na te kom. Die implikasies van die bevindings vir Suid Afrikaanse perspektiewe op die gebied word bespreek.

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Ho, Mi-lin Grace. "An exploratory study of volunteers in youth centre, with reference to student centre". Click to view the E-thesis via HKUTO, 1990. http://sunzi.lib.hku.hk/hkuto/record/B43893284.

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French, Michael G. "The Lasallian Volunteer Program mentoring, mutuality, discipleship /". Online full text .pdf document, available to Fuller patrons only, 2000. http://www.tren.com.

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Meindl, Sheila Marie. "Training volunteers to improve reading instruction for illiterate adults with learning disabilities /". Access Digital Full Text version, 1988. http://pocketknowledge.tc.columbia.edu/home.php/bybib/10808103.

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Thesis (Ed.D.)--Teachers College, Columbia University, 1988.
Typescript; issued also on microfilm. Sponsor: Frances Partridge Connor. Dissertation Committee: Leonard S. Blackman. Bibliography: leaves 68-75.

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Chow, French Fiat-mann, i 周發文. "A comparative analysis of the functions and roles of the auxiliary Medical Services and Civil Aid Services". Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1988. http://hub.hku.hk/bib/B31975781.

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Liu, Qianfang, i 刘黔芳. "A literature review on healthcare volunteerism". Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2013. http://hdl.handle.net/10722/193800.

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Shrinking health care resources, especially the lack of health care staffs is an important public health challenge in the 21st century. One of the good practical solutions is to use volunteers as free supplementary human resources in healthcare settings. This literature review purposes to identify benefits of healthcare volunteerism, which covers three levels related to the benefits of healthcare volunteerism in terms of economic value analyses, patients’ satisfaction and safety, as well as benefits to volunteers and healthcare staff. Furthermore, this review aims to draw out the key health care policy issues and implications that healthcare organizers should take into consideration when setting up and implementing an effective, efficient and economical volunteering initiative. PubMed and Medline were searched using Medical Subject Heading (MeSH) and inclusion and exclusion criteria were applied, finally, sixteen studies were retrieved. Limitations of this literature review were also mentioned.
published_or_final_version
Public Health
Master
Master of Public Health

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21

Waid, Sherri. "Highly skilled with time on their hands best practices for using the newly retired in volunteering /". Online version, 2009. http://www.uwstout.edu/lib/thesis/2009/2009waids.pdf.

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Lau, Yit-hung Kenny. "The use of volunteers in community Support Service Delivery : an evaluation of the Community Escort Service /". [Hong Kong : University of Hong Kong], 1991. http://sunzi.lib.hku.hk/hkuto/record.jsp?B13115716.

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Liptapallop, Wuthi. "Using responsive evaluation to change Thai tourist police volunteer programs". Full-text, 2008. http://eprints.vu.edu.au/1971/1/Wuthi's_Final__Copy.pdf.

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This study focused on a developing volunteer training program provided by the Royal Thai Police, using a responsive evaluation to improve its effectiveness. The research was set in the context of significant changes being made in the training of tourist police volunteers in Phuket, one of the main tourist locations in Thailand. The study was based on considering phases of the training program’s development, using the Responsive Evaluation approach of Stake (1967, 2004) within an Interactive Form of Evaluation as categorized by Owen with Rogers (1999) and Owen (2006). The research considered Stake’s three phases or ‘countenances of evaluation’: antecedents, transactions and outcomes. Antecedents were concerned with the preparation step before the training programs were launched. Transactions were concerned with the program delivery which involved the processes and problems identified when the programs were in operation. Outcomes involved the results of the training programs which provided a measure of how effective the training programs had been. The three phases of the evaluation, in which standards were established and judgements made in order to identify the effectiveness of three specific programs, involved both qualitative and quantitative research methods. The antecedents included questionnaires, a focus group interview and a document analysis. The transactions included various types of data provided by the stakeholders – namely, the program staff, volunteers, trainers and tourists – and the inquiry involved document analysis, a focus group interview, semi-structured interviews, a course feedback survey (volunteers), a simple street survey (tourists), logs and journals (trainers), personal reflections (program staff) and three case studies. The outcomes included a course feedback survey of the volunteers, a simple street survey of tourists in Phuket, and observations made by the program staff. The findings of the study were validated by means of triangulation of the outcomes in each phase. The research had small but significant outcomes. These included the development of a policy for creating more effective volunteer training programs provided by the Thai Tourist Police, demonstrating the effectiveness of Responsive Evaluation in assisting in the development of a training program policy, and highlighting key elements that are required to improve the organisation of volunteer training in Thailand. Overall, the outcomes drawn from the volunteers, trainers and tourists suggest that the volunteer training programs had, indeed, proved to be effective.

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Cooke, David G. "Designing a training strategy for potential educational ministry workers in the church". Theological Research Exchange Network (TREN), 2002. http://www.tren.com.

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Slight, Audrey. "Governing the subject of voluntary work : a study of two generations of volunteer workers". Thesis, Lancaster University, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.323062.

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Malone, Cheryl Knott 1954. "LABOR WITHOUT PAY: WOMEN'S VOLUNTEER WORK IN AMERICAN HOSPITALS, 1945-1965 (ARIZONA)". Thesis, The University of Arizona, 1985. http://hdl.handle.net/10150/291190.

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Post, Jennifer. "Attitudes of 4-H club leaders toward volunteer training in West Virginia". Morgantown, W. Va. : [West Virginia University Libraries], 2007. https://eidr.wvu.edu/etd/documentdata.eTD?documentid=5469.

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Thesis (M.S.)--West Virginia University, 2007.
Title from document title page. Document formatted into pages; contains x, 105 p. : col. ill. Vita. Includes abstract. Includes bibliographical references (p. 73-75).

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Risley, Michael Joseph. "Recruiting volunteer youth leaders at Voyagers Bible Church, Irvine, California". Theological Research Exchange Network (TREN), 2006. http://www.tren.com/search.cfm?p006-1514.

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Risley, Michael Joseph. "ecruiting volunteer youth leaders at Voyagers Bible Church, Irvine, California". Theological Research Exchange Network (TREN) Access this title online, 2006. http://www.tren.com.

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Lee, Chung Tim-ying Betty. "An exploration of the use of volunteers in family services agencies /". [Hong Kong : University of Hong Kong], 1986. http://sunzi.lib.hku.hk/hkuto/record.jsp?B12325843.

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Wilfong, Lori G. "Combining the power of poetry, repeated readings, and community volunteers for literacy intervention the poetry academy /". [Kent, Ohio] : Kent State University, 2006. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=kent1153422922.

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Thesis (Ph.D.)--Kent State University, 2006.
Title from PDF t.p. (viewed Sept. 12, 2006). Advisor: Nancy D. Padak, Wendy C. Kasten. Keywords: fluency; poetry; volunteers; word recognition; words correct per minute; comprehension. Includes bibliographical references (p.153-165).

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Haynes, Leslie Clayberger. "Reading matters a case study of a community volunteer tutoring program /". Huntington, WV : [Marshall University Libraries], 2004. http://www.marshall.edu/etd/descript.asp?ref=413.

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Lenaghan, Donna Dismuke. "The adult volunteer instructors' rite of initiation : training as a socialization process /". Diss., This resource online, 1990. http://scholar.lib.vt.edu/theses/available/etd-07282008-134952/.

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Boudreau, Terry Alan Jr. "Recommendations for remodeling a public horticulture volunteer program based upon current trends and practices". Access to citation, abstract and download form provided by ProQuest Information and Learning Company; downloadable PDF file, 119 p, 2008. http://proquest.umi.com/pqdweb?did=1609287201&sid=1&Fmt=2&clientId=8331&RQT=309&VName=PQD.

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Whiteland, Susan Davis D. Jack. "Examination of learning relationships between intergenerational students in an after school art program". [Denton, Tex.] : University of North Texas, 2009. http://digital.library.unt.edu/permalink/meta-dc-9820.

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Edwards, Marlene. "The social organization of a secondhand clothing store : informal strategies and social interaction amongst volunteer workers". Title page, table of contents and abstract only, 1988. http://web4.library.adelaide.edu.au/theses/09PH/09phe2655.pdf.

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Duvenhage, Maryke. "Exploring the experiences of volunteer care workers facilitating an intervention programme with vulnerable pre-school children". Diss., University of Pretoria, 2009. http://hdl.handle.net/2263/26718.

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The purpose of this study was to explore and describe the experiences of three volunteer care workers in their role as facilitators of an intervention programme aimed at strengthening the resilience of pre-school children. The study forms part of a broad research project, the Kgolo-Mmogo project, involving a multidisciplinary team of researchers from the University of Pretoria and Yale University in the United States of America. One of the objectives of the project is to investigate the possibility of strengthening the resilience, as well as the adaptive functioning of children affected by HIV and AIDS. These children are living in poor urban communities in South Africa and their vulnerability is related to their mothers being infected with HIV. The conceptual framework for my study was based on existing theory relating to care workers, focussing on their responsibilities and experiences, and the process of facilitation. In addition I explored the concepts ‘resilience’ and ‘vulnerable children’. I followed a qualitative research approach, guided by an interpretivist epistemology. I employed an instrumental case study design and conveniently selected three volunteer care workers fulfilling the role of facilitators in the Kgolo-Mmogo project, as participants. These volunteer care workers were responsible for facilitating an intervention programme with a small group of 3 to 5-year old children. I observed five of the intervention sessions, which were presented by the participating volunteer care workers. I conducted a focus group discussion with the participants in order to explore their experiences as facilitators of the intervention programme. I furthermore conducted a follow-up focus group discussion with the purpose of member checking. In addition, I relied on a reflective journal, field notes and audio-visual methods, for data collection and documentation purposes. Four main themes emerged as a result of the thematic data analysis and interpretation that I completed. Firstly, I found that the foreseen scenario of the facilitation of an intervention programme differed from the real scenario of what such a role would entail. The role of facilitators of an intervention programme implied more than what the volunteer care workers had anticipated and implied diverse responsibilities. Secondly, from my results I concluded that the participants encountered a variety of positive experiences, including experiences of being meaningful and self-development, as well as feelings of pride, excitement and joy. Thirdly, the participants encountered some challenges in their role as facilitators of an intervention programme. They were required to deal with negative emotions, handle conflict more effectively, become more flexible, and deal with stress appropriately. The last theme that emerged relates to the participants experience of the importance of continuous support. This was offered by means of training and a structured manual, regular debriefing sessions by the volunteer care workers’ supervisor and the research coordinator, as well as support by colleagues. Based on the findings of my study, I concluded that the experiences of the volunteer care workers facilitating the intervention programme with young vulnerable children were diverse and multifaceted. As such, the role of facilitator implied multiple responsibilities, and led to the experience of a variety of benefits and challenges. In addition, my study highlights the value of continuous support in order to assist volunteer care workers to successfully facilitate intervention programmes they present. Furthermore, in dealing with the challenges they faced, the volunteer care workers in my study developed valuable skills that could be applied during future facilitation tasks, as well as in their personal lives. As such, their involvement as facilitators in the Kgolo-Mmogo project seemed to have contributed to their professional and personal development. Copyright
Dissertation (MEd)--University of Pretoria, 2009.
Educational Psychology
unrestricted

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Saunders, Nancy G. "A qualitative study of volunteer experience and motivation in a Christian setting". Virtual Press, 1995. http://liblink.bsu.edu/uhtbin/catkey/935921.

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The purpose of this study was to gain an understanding of volunteer experience and motivation by (a) identifying major influences impacting the volunteer with the Christian setting, (b) analyzing the impact of those influences upon volunteer experience and motivation, and (c) inferring volunteer motivation from that impact. Special attention was paid to the influences of the organization's climate, management practices of supervision and evaluation and involvement in a peer support group.The setting for this study was a Christian church with a membership of 726 people, located in a mid-sized town in Indiana. In this study formal interviews were conducted with ten informants chosen for their volunteer teaching activity. Using a recording device, three hours of interview evidence was gathered from each informant. This evidence was transcribed and analyzed.Five major categories of influence within this Christian setting emerged through an analysis of the evidence:Characteristics of the organizationInfluence of peer support group participationBenefits received by the volunteerFrustrations with volunteer teachingInteraction between the volunteer's Christian faith and the teaching experienceThis study's major conclusion was that a comprehensive peer support group system should be developed to address the problems of organizational support, teacher training, supervision and evaluation, and teacher accountability. This support group system should also address the need for greater church-wide communication and improved spiritual growth opportunities.
Department of Educational Leadership

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Bester, Juanita. "Evaluering van 'n opleidingsprogram vir vrywillige werkers betrokke by 'n gemeenskapsprojek". Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52838.

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Thesis (MPhil)--University of Stellenbosch, 2002.
ENGLISH ABSTRACT: The Department of Occupational Therapy of the University of Stellenbosch has been involved in the development of the Volcano Community Project in the Ravensmead area since 1994. A needs assessment conducted in the area has led to the indentification of the following problems: • there are no after school care services in the area; • limited opportunities for individual attention to learners because of a high learner educator ratio; • high incidence of substance abuse amongst the youth; • children loitering in the streets in the afternoon; and • a quarter of all grade one learners in the area repeat their basis year of school. In order to address the abovementioned problems it was decided to recruit unemployed youth within the community as voluntary workers. This group of volunteers received training in the execution of pre-planned developmental stimulation lessons that they then present to grade one and two learners who have problems. The volunteers undergo a training programme in order to equip them to handle the learners. This project is still in progress and it needs to be evaluated in order to gain information which would help to improve the programme as well as the management thereof. The aim of the research was to establish the impact of programme participation on the voluntary workers and that was done by looking at the following: • what the strengths of the project are; • what the weaknesses of the project are; and • which suggestions there are to improve the project. Qualitative formative evaluation research was the paradigm within which the research was executed. Interviews were conducted with the voluntary workers and the following themes/patterns emerged from the data: Strengths of the project: Turnabout in the lives of the voluntary workers; improvement of self-knowledge; development of skills; work satisfaction; and guidance by the students. Weaknesses of the project: Schools where this project is in progress and facilities available at these schools; management of the project; and the group of voluntary workers. Suggestions regarding the project: Encouragement; management; and other logistics. The researcher took each of these main themes and with the help of process/impact rubrics data was interpreted. From these rubrics factors were identified and recommendations made which may contribute to the improvement of the project for example feedback after completion of the task is very important and should be very specific for an individual. Possibilities for the broader application of findings are also suggested.
AFRIKAANSE OPSOMMING: Die Departement Arbeidsterapie van die Universiteit van Stellenbosch, is sedert 1994 betrokke by die ontwikkeling van die Volcano gemeenskapsprojek in die Ravensmeadarea. In Behoeftebepaling in die area het gelei tot die identifisering van die volgende probleme: • geen naskoolse dienste is in die area beskikbaar nie; • beperkte geleenthede vir individuele aandag aan leerders as gevolg van 'n te hoë leerdertoedeling per onderwyser; • hoë voorkoms van substansmisbruik onder die jeug; • kinders wat in die middag in die straat rondslenter; en • In kwart van alle graad een leerders in die area herhaal hul basisjaar van skool. Daar is besluit om bogenoemde probleme aan te spreek deur werklose jeugdiges in die gemeenskap te werf as vrywillige werkers. Die groep vrywillige werkers is dan opgelei om vooraf opgestelde ontwikkelingstimulasielesse aan te bied aan graad een en twee leerders wat probleme ervaar. Die vrywillige werkers deurloop In opleidingsprogram om hulle beter toe te rus om die leerders optimaal te kan hanteer. Die program is nog lopend en evaluering is nodig ten einde inligting te verkry wat kan lei tot die verbetering van die program en die bestuur van die projek oor die algemeen. Die doel van hierdie navorsing was om die impak wat programdeelname op die vrywillige werkers het te ondersoek deur te kyk na: • wat die sterkpunte van die projek is; • wat die swakpunte van die projek is; en • watter voorstelle daar is om die program te verbeter. Kwalitatiewe formatiewe evaluasienavorsing is die paradigma wat in hierdie navorsing gebruik is om die data in te samel en te analiseer. Onderhoude is met vrywillige werkers gevoer en die volgende hooftemas het uit die data na vore gekom: Sterkpunte van die projek: Ommeswaai in vrywillige werkers se lewens; bevordering van selfkennis; ontwikkeling van vaardighede; werksbevrediging; en leiding deur die studente. Swakpunte van die projek: Skole waar die program aangebied word en die fasiliteite beskikbaar by die skole; bestuur van die projek; en die groep vrywillige werkers. Voorstelle ten opsigte van die projek: Aansporing; bestuur en ander logistieke. Die navorser het elk van hierdie hooftemas geneem en met behulp van proses/impakmatrikse is die data geïnterpreteer vir hierdie projek. Uit hierdie matrikse is faktore geïdentifiseer en aanbevelings gemaak wat mag bydra tot die verbetering van die projek, byvoorbeeld terugvoer na afloop van die uitvoering van take is belangrik en moet spesifiek en individueel gerig wees. Wyer toepassingsmoontlikhede van die bevindinge word ook voorgestel.

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Yule, Elisa W. "Practicing across cultures : perspectives of expatriate professionals". Phd thesis, Faculty of Health Sciences, 2008. http://hdl.handle.net/2123/7734.

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Ho, Mi-lin Grace, i 何美蓮. "An exploratory study of volunteers in youth centre, with reference to student centre". Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1990. http://hub.hku.hk/bib/B43893284.

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Tong, Sung-man Kris. "An exploratory study of motivations, organizational commitment and demographic variables of hospital volunteers in Hong Kong". Click to view the E-thesis via HKUTO, 2000. http://sunzi.lib.hku.hk/hkuto/record/B43894288.

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Poston, John R. "A handbook for Protestant volunteers in the Michigan veterans' facility Protestant chapel program". Theological Research Exchange Network (TREN), 1989. http://www.tren.com.

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Lau, Yit-hung Kenny, i 劉悦鴻. "The use of volunteers in community Support Service Delivery: an evaluation of the Community EscortService". Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1991. http://hub.hku.hk/bib/B31248949.

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Alms, Maurice H. "Jesus is the key to freedom "so if the Son (Jesus Christ) sets you free, you are free indeed" John 8:36 : (a manual for training clergy and lay volunteers for ministry in correctional settings) /". Theological Research Exchange Network (TREN), 1992. http://www.tren.com.

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46

Howell, James Perry. "Psychologists' volunteering : attitudes, beliefs and behaviors toward psychotherapy research /". Norfolk, Virginia : Howell, 1987.

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Liptapallop, Wuthi. "Using responsive evaluation to change Thai tourist police volunteer programs". Thesis, Full-text, 2008. https://vuir.vu.edu.au/1971/.

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This study focused on a developing volunteer training program provided by the Royal Thai Police, using a responsive evaluation to improve its effectiveness. The research was set in the context of significant changes being made in the training of tourist police volunteers in Phuket, one of the main tourist locations in Thailand. The study was based on considering phases of the training program’s development, using the Responsive Evaluation approach of Stake (1967, 2004) within an Interactive Form of Evaluation as categorized by Owen with Rogers (1999) and Owen (2006). The research considered Stake’s three phases or ‘countenances of evaluation’: antecedents, transactions and outcomes. Antecedents were concerned with the preparation step before the training programs were launched. Transactions were concerned with the program delivery which involved the processes and problems identified when the programs were in operation. Outcomes involved the results of the training programs which provided a measure of how effective the training programs had been. The three phases of the evaluation, in which standards were established and judgements made in order to identify the effectiveness of three specific programs, involved both qualitative and quantitative research methods. The antecedents included questionnaires, a focus group interview and a document analysis. The transactions included various types of data provided by the stakeholders – namely, the program staff, volunteers, trainers and tourists – and the inquiry involved document analysis, a focus group interview, semi-structured interviews, a course feedback survey (volunteers), a simple street survey (tourists), logs and journals (trainers), personal reflections (program staff) and three case studies. The outcomes included a course feedback survey of the volunteers, a simple street survey of tourists in Phuket, and observations made by the program staff. The findings of the study were validated by means of triangulation of the outcomes in each phase. The research had small but significant outcomes. These included the development of a policy for creating more effective volunteer training programs provided by the Thai Tourist Police, demonstrating the effectiveness of Responsive Evaluation in assisting in the development of a training program policy, and highlighting key elements that are required to improve the organisation of volunteer training in Thailand. Overall, the outcomes drawn from the volunteers, trainers and tourists suggest that the volunteer training programs had, indeed, proved to be effective.

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Leung, Yui-kee. "Perceived organizational climate and job satisfaction : a comparison between social work personnel in voluntary agencies in community development and family welfare services /". [Hong Kong : University of Hong Kong], 1987. http://sunzi.lib.hku.hk/hkuto/record.jsp?B12341629.

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Tirabassi, Roger. "A counseling training program for volunteers in the Greater Cleveland Youth for Christ Organization". Theological Research Exchange Network (TREN), 1985. http://www.tren.com.

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Remmer, Jean Anne. "Occupational stress of volunteers in an oncology support program". Thesis, McGill University, 1992. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=56921.

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This descriptive study explores the experience of stress and coping by volunteers working in a cancer support program. Using a model developed by Mary Vachon (1987) who looked at occupational stress of health professionals in critical care areas, methods of content analysis were applied to interviews with six volunteers, three of whom were cancer survivors. Differences in the quality of the stress and in the coping experience were explored. Findings indicate that occupational stress was present for volunteers. The major stressors common to all were issues of relationships with patients and the demands of the role. For volunteers who had had a cancer diagnosis a major stressor distinguishing them was the death of volunteer colleagues. Overall, volunteers utilized a range of coping resources offered by the organization and from within themselves. Key implications include the need to acknowledge not only the strengths of the program and volunteers but the sources of stress, particularly the illness of volunteer colleagues. Maintaining an adequate staff-to-volunteer ratio is essential. Suggestions for volunteer support structures are offered.

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