Artykuły w czasopismach na temat „Student as customer”
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Koris, Riina, i Petri Nokelainen. "The student-customer orientation questionnaire (SCOQ)". International Journal of Educational Management 29, nr 1 (12.01.2015): 115–38. http://dx.doi.org/10.1108/ijem-10-2013-0152.
Pełny tekst źródłaMcKnight, Susan, i Mike Berrington. "Improving Customer Satisfaction: Changes as a Result of Customer Value Discovery". Evidence Based Library and Information Practice 3, nr 1 (17.03.2008): 33. http://dx.doi.org/10.18438/b86g73.
Pełny tekst źródłaDropulić, Branka, Zoran Krupka i Goran Vlašić. "Student customer experience". Management 26, nr 2 (21.12.2021): 211–28. http://dx.doi.org/10.30924/mjcmi.26.2.12.
Pełny tekst źródłaWatjatrakul, Boonlert. "Factors affecting students’ intentions to study at universities adopting the “student-as-customer” concept". International Journal of Educational Management 28, nr 6 (5.08.2014): 676–93. http://dx.doi.org/10.1108/ijem-09-2013-0135.
Pełny tekst źródłaFirdaus Adrutdin, Khairul, Azlan Ali, Sallaudin Hassan, Jimisiah Jaafar, Nur Syafiqah A Rahim i Muhammad Imran Qureshi. "The Relationship between Knowledge for Customer and Service Quality on Customer Satisfaction: A Study on UniKL MITEC Student Services". International Journal of Engineering & Technology 7, nr 2.29 (22.05.2018): 69. http://dx.doi.org/10.14419/ijet.v7i2.29.13132.
Pełny tekst źródłaTjahyadi, Rully Arlan, Cen Lu i Jeslyn Fionita. "HIEDQUAL (High Education Quality) Dan Kepuasan Mahasiswa: Peran Reputasi Universitas Sebagai Variabel Mediasi". Jurnal Manajemen dan Bisnis Indonesia 5, nr 3 (1.06.2018): 315–26. http://dx.doi.org/10.31843/jmbi.v5i3.170.
Pełny tekst źródłaDarmadi, Roby, Parlagutan Silitonga i Al AGus Kristiadi. "Pengaruh Social Media Customer Engagement Dan Kepuasan Pelanggan Terhadap Loyalitas Merek Perguruan Tinggi Swasta". Widya Manajemen 3, nr 2 (27.07.2021): 166–77. http://dx.doi.org/10.32795/widyamanajemen.v3i2.1692.
Pełny tekst źródłaWindiari, Ilham, i Djumarno Djumarno. "THE EFFECT OF SERVICE QUALITY, CUSTOMER RELATIONSHIP MARKETING, AND BRAND IMAGE ON CUSTOMER LOYALTY AND CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE". Dinasti International Journal of Economics, Finance & Accounting 1, nr 6 (15.02.2021): 1048–59. http://dx.doi.org/10.38035/dijefa.v1i6.742.
Pełny tekst źródłaMon, Aye Mya. "Student Expectation and Perception on Service Quality: Gap Analysis Model". International Journal of Academe and Industry Research 4, nr 1 (7.01.2023): 1–23. http://dx.doi.org/10.53378/352958.
Pełny tekst źródłaManggarani, Cynthia Ayu. "THE ROLE OF CUSTOMER ENGAGEMENT ON CUSTOMER LOYALTY: A STUDY AT A PRIVATE HIGHER EDUCATION INSTITUTION". Hasanuddin Economics and Business Review 2, nr 1 (30.06.2018): 71. http://dx.doi.org/10.26487/hebr.v2i1.1483.
Pełny tekst źródłaCLARET, Dr P. MARY RABALINE. "Is a Student a Customer or Creator?" International Journal of Scientific Research 3, nr 4 (1.06.2012): 168–70. http://dx.doi.org/10.15373/22778179/apr2014/251.
Pełny tekst źródłaGroccia, James E. "The Student as Customer versus the Student as Learner". About Campus: Enriching the Student Learning Experience 2, nr 2 (maj 1997): 31–32. http://dx.doi.org/10.1177/108648229700200209.
Pełny tekst źródłaTjahyadi, Rully Arlan, Allen Kristiawan i Ika Gunawan. "RELATIONSHIP MARKETING OUTCOME DALAM KONTEKS PENDIDIKAN TINGGI: PERAN KOMITMEN AFEKTIF, SERVICE CO-CREATION DAN STUDENT ENGAGEMENT". Image : Jurnal Riset Manajemen 10, nr 2 (3.12.2021): 63–74. http://dx.doi.org/10.17509/image.v10i2.35080.
Pełny tekst źródłaTjahyadi, Rully Arlan. "Pengujian manfaat relasional dan kualitas hubungan sebagai anteseden loyalitas pelanggan". Jurnal Manajemen Maranatha 19, nr 2 (13.05.2020): 169–78. http://dx.doi.org/10.28932/jmm.v19i2.2433.
Pełny tekst źródłaCalma, Angelito, i Camille Dickson-Deane. "The student as customer and quality in higher education". International Journal of Educational Management 34, nr 8 (12.05.2020): 1221–35. http://dx.doi.org/10.1108/ijem-03-2019-0093.
Pełny tekst źródłaPang, Jiao Zi, i Ye Yuan. "Mobile Customer Satisfaction Research Based on Structural Equation Model - Sampling of Student from Beijing University of Posts and Telecommunications". Advanced Materials Research 850-851 (grudzień 2013): 990–93. http://dx.doi.org/10.4028/www.scientific.net/amr.850-851.990.
Pełny tekst źródłaNurbani Kartika, Lucia. "Impact of The Establishment of Listening Skills on the Quality Level of Customer Complaints Handling Ability (Case Study in Business Communications Course Students Yogyakarta)". Journal Research of Social, Science, Economics, and Management 1, nr 7 (20.02.2022): 947–53. http://dx.doi.org/10.36418/jrssem.v1i7.93.
Pełny tekst źródłaMacalalad, Marta B. "Customer Service Satisfaction of Frontliners in a University in Cavite". Abstract Proceedings International Scholars Conference 6, nr 1 (29.10.2018): 231. http://dx.doi.org/10.35974/isc.v6i1.1379.
Pełny tekst źródłaPayne, Geoff. "Enhancing student engagement through effective ‘customer’ evaluation". Learning and Teaching 11, nr 1 (1.03.2018): 57–81. http://dx.doi.org/10.3167/latiss.2018.110104.
Pełny tekst źródłaTorabi, Mostafa, i Charles H. Bélanger. "Influence of Online Reviews on Student Satisfaction Seen through a Service Quality Model". Journal of Theoretical and Applied Electronic Commerce Research 16, nr 7 (5.11.2021): 3063–77. http://dx.doi.org/10.3390/jtaer16070167.
Pełny tekst źródłaLi, Yuezhen. "Research on the Evaluation of College Teaching Quality Based on Student Satisfaction: A Case Study of Qingdao Hengxing University of Science and Technology". Scientific and Social Research 4, nr 10 (28.10.2022): 47–52. http://dx.doi.org/10.26689/ssr.v4i10.4389.
Pełny tekst źródłaGeorge, David. "Market overreach: The student as customer". Journal of Socio-Economics 36, nr 6 (grudzień 2007): 965–77. http://dx.doi.org/10.1016/j.socec.2007.01.025.
Pełny tekst źródłaWang, Chung-Yu. "Customer participation and the roles of self-efficacy and adviser-efficacy". International Journal of Bank Marketing 37, nr 1 (4.02.2019): 241–57. http://dx.doi.org/10.1108/ijbm-10-2017-0220.
Pełny tekst źródłaNagy, El Sayed A., i Wafaa Galal Marzouk. "Factors Affecting Customer Citizenship Behavior: A Model of University Students". International Journal of Marketing Studies 10, nr 1 (5.02.2018): 54. http://dx.doi.org/10.5539/ijms.v10n1p54.
Pełny tekst źródłaMcKnight, Sue. "Acquisition and Cataloguing Processes: Changes as a Result of Customer Value Discovery Research". Evidence Based Library and Information Practice 2, nr 4 (7.12.2007): 22. http://dx.doi.org/10.18438/b8d61x.
Pełny tekst źródłaGunarto, Muji, Purwanto Purwanto, Dita Amanah i Dedy Ansari Harahap. "Creating Student Loyalty Through the Value of Context-Based Customer Education". MIX: JURNAL ILMIAH MANAJEMEN 12, nr 1 (26.02.2022): 14. http://dx.doi.org/10.22441/jurnal_mix.2022.v12i1.002.
Pełny tekst źródłaKosch, Lubov, Ina Friedrich i Michael H. Breitner. "Evaluating Customer Relationship Management in the Context of Higher Education". International Journal of Social and Organizational Dynamics in IT 2, nr 1 (styczeń 2012): 32–52. http://dx.doi.org/10.4018/ijsodit.2012010103.
Pełny tekst źródłaLaureta, Alda Luz N., i Dexter Paul D. Dioso. "Satisfaction of Students and Parents on School Services of Catholic Schools in Southern Antique". Philippine Social Science Journal 3, nr 2 (12.11.2020): 49–50. http://dx.doi.org/10.52006/main.v3i2.229.
Pełny tekst źródłaGetele, Gutama Kusse, i Arrive Tsitaire Jean. "Impact of Business Process Re-Engineering (BPR) Implementation on Customer Satisfaction in E-Commerce Companies". Journal of Electronic Commerce in Organizations 16, nr 4 (październik 2018): 41–52. http://dx.doi.org/10.4018/jeco.2018100103.
Pełny tekst źródłaPriya, B. Shanmuga, i M. Jeyakumaran. "Impact of Student Satisfaction towards Customer Evaluation of Hei's With Reference to Southern Tamilnad." GATR Global Journal of Business Social Sciences Review 4, nr 2 (4.04.2016): 08–16. http://dx.doi.org/10.35609/gjbssr.2016.4.2(2).
Pełny tekst źródłaŠurinová, Yulia, i Martina Jakábová. "Student as a Customer or Improving Students´ Involvement in the Education Process". International Journal of Engineering Pedagogy (iJEP) 4, nr 1 (2.02.2014): 73. http://dx.doi.org/10.3991/ijep.v4i1.3002.
Pełny tekst źródłaOktaviani, Anggi, Dahlia Sarkawi, Deny Novianti i Achmad Chaerul Amri. "E-INFORMATION SYSTEM DESIGN OF STUDENT ADMISSION IN AMERICAN INDONESIAN EDUCATIONAL INSTITUTION CIJANTUNG BRANCH". Jurnal Riset Informatika 3, nr 4 (3.09.2021): 377–84. http://dx.doi.org/10.34288/jri.v3i4.268.
Pełny tekst źródłaUsman, R., A. I. Jaya i D. Lusiyanti. "ANALISIS MODEL ANTRIAN MULTIPLE CHANNEL MULTIPLE PHASE SERVICE DALAM PROSES PEMBUATAN KARTU MAHASISWA (KTM) PADA BANK BNI UNTAD". JURNAL ILMIAH MATEMATIKA DAN TERAPAN 16, nr 1 (20.05.2019): 13–22. http://dx.doi.org/10.22487/2540766x.2019.v16.i1.12733.
Pełny tekst źródłaAnn Miller, Venetia, i Felix A. Okojie. "The Impact Of College Students’ Perceptions Of Campus Customer Service Quality Levels On Student Motivation And Persistence". International Journal of Arts, Humanities & Social Science 03, nr 11 (17.11.2022): 1–19. http://dx.doi.org/10.56734/ijahss.v3n11a1.
Pełny tekst źródłaSuparman, Suparman. "PENGARUH STRATEGI PEMASARAN DAN PELAYANAN PERGURUAN TINGGI TERHADAP KEPUASAN PELANGGAN PROGRAM UNGGULAN STRATA SATU (S1) SEKOLAH TINGGI ILMU ADMINISTRASI MANDALA INDONESIA (STIAMI)". Majalah Ilmiah Bijak 13, nr 1 (27.02.2018): 105–26. http://dx.doi.org/10.31334/bijak.v13i1.54.
Pełny tekst źródłaKeizer, Stephen. "Student Employees: Focusing on the Internal Customer". Recreational Sports Journal 21, nr 2 (luty 1997): 46–49. http://dx.doi.org/10.1177/155886619702100211.
Pełny tekst źródłaBurgess-Jackson, Keith. "You Are Not My Customer". Journal of Educational Issues 6, nr 2 (20.09.2020): 181. http://dx.doi.org/10.5296/jei.v6i2.17547.
Pełny tekst źródłaYu, Chong Ho, Angel Jannasch-Pennell i Samuel DiGangi. "Enhancement of Student Experience Management in Higher Education by Sentiment Analysis and Text Mining". International Journal of Technology and Educational Marketing 8, nr 1 (styczeń 2018): 16–33. http://dx.doi.org/10.4018/ijtem.2018010102.
Pełny tekst źródłaMinggu, Minggu, May Vitha Rahmadhani i Siswandi Siswandi. "PENGARUH NILAI PELANGGAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMILIHAN PENDIDIKAN KAMPUS BERBASIS VOKASI". JURNAL LENTERA BISNIS 9, nr 2 (26.11.2020): 88. http://dx.doi.org/10.34127/jrlab.v9i2.382.
Pełny tekst źródłaKarunakaran, N., i T. Bayavanda Chinnappa. "Customer relationship management and higher education in India". Journal of Management Research and Analysis 8, nr 4 (15.12.2021): 180–88. http://dx.doi.org/10.18231/j.jmra.2021.035.
Pełny tekst źródłaQuynh Nga, Nguyen Thi, i Phan My Huyen. "Evaluating student satisfaction with 24-hour convenience stores in Ho Chi Minh City". Science & Technology Development Journal - Economics - Law and Management 3, nr 3 (7.12.2019): 199–210. http://dx.doi.org/10.32508/stdjelm.v3i3.560.
Pełny tekst źródłaHidayat, Asep Candra. "PENGARUH KUALITAS PELAYANAN DAN NILAI PELANGGAN TERHADAP TINGKAT KEPUASAN MAHASISWA (STUDI KASUS DI UNIVERSITAS AZZAHRA JAKARTA)". Majalah Ilmiah Bijak 13, nr 2 (6.03.2018): 187–209. http://dx.doi.org/10.31334/bijak.v13i2.77.
Pełny tekst źródła-, Hendratmoko. "FAKTOR-FAKTOR YANG MEMPENGARUHI LOYALITAS PELANGGAN BTS MEAL DI JABODETABEK". Jurnal Orientasi Bisnis dan Entrepreneurship (JOBS) 2, nr 2 (18.11.2021): 56–71. http://dx.doi.org/10.33476/jobs.v2i2.2049.
Pełny tekst źródłaNababan, Marlince NK, Windania Purba i Evta Indra. "The Tuition Payment Queuing System Uses Android-Based First in First Out (FIFO) Algorithm". IOP Conference Series: Earth and Environmental Science 748, nr 1 (1.04.2021): 012038. http://dx.doi.org/10.1088/1755-1315/748/1/012038.
Pełny tekst źródłaLakmali, A. A. I., Nalin Abeysekera i D. A. C. Suranga Silva. "Effectiveness of customer social participation for academic purposes: a case of informal WhatsApp groups". Asian Association of Open Universities Journal 16, nr 3 (16.11.2021): 326–43. http://dx.doi.org/10.1108/aaouj-08-2021-0093.
Pełny tekst źródłaPutri, Weny, Feby Astrid Kesaulya i Yohanes Dicka Pratama. "Student Behavior Intention: An Analysis of Culture, Lecturer Performance, and Academic Services Quality". Journal of Accounting and Strategic Finance 2, nr 1 (30.06.2019): 34–47. http://dx.doi.org/10.33005/jasf.v2i2.32.
Pełny tekst źródłaKonyana, Samkele, Stanley Chibuzor Onwubu i Mokgadi Ursula Makgobole. "Masters and doctorate student experiences of service delivery at public universities in Kwazulu-Natal, South Africa". International Journal of Research in Business and Social Science (2147- 4478) 11, nr 3 (30.04.2022): 265–77. http://dx.doi.org/10.20525/ijrbs.v11i3.1592.
Pełny tekst źródłaTucker, Mark, Christine Jubb i Chee Jin Yap. "The theory of planned behaviour and student banking in Australia". International Journal of Bank Marketing 38, nr 1 (18.07.2019): 113–37. http://dx.doi.org/10.1108/ijbm-11-2018-0324.
Pełny tekst źródłaSolechan, Solechan, i Aris Setiawan. "Implementasi Manajemen Peserta Didik Dalam Peningkatan Mutu Madrasah Di MTs Raden Rahmat Selorejo Mojowarno". Urwatul Wutsqo: Jurnal Studi Kependidikan dan Keislaman 10, nr 2 (17.09.2021): 191–202. http://dx.doi.org/10.54437/urwatulwutsqo.v10i2.292.
Pełny tekst źródłaSahney, Sangeeta, D. K. Banwet i S. Karunes. "An integrated framework of indices for quality management in education: a faculty perspective". TQM Journal 20, nr 5 (22.08.2008): 502–19. http://dx.doi.org/10.1108/17542730810898467.
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