Książki na temat „Student as customer”

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1

SimMarketing student playbook. Boston: McGraw-Hill/Irwin, 2003.

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2

COI Communications (Agency : Great Britain). Customer satisfaction with higher education financial support arrangements: Wave 3. [Annesley]: DfES, 2005.

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3

Wengraf, Tom. Some reflections on quality-control and customer-satisfaction issues implied by first year student interviews with firstyear MDS students and staff. [London]: [Middlesex Polytechnic], 1991.

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4

Metherell, Teresa Anne. Satisfying the mature student market within the UK hotel industry to achieve long term customer loyalty. Oxford: Oxford Brookes University, 2004.

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5

1937-, Garrod Andrew, i Davis Jay, red. Crossing customs: International students write on U.S. college life and culture. New York: Falmer Press, 1999.

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6

Qiang, Niu. Dissatisfied customers: Chinese business institute students speak out. New York: Nova Science Publishers, 2008.

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7

Kipar, Mechthild. Penne ade!: Festaktivitäten zum Abitur zwischen Tradition und Suche nach neuen Formen. Münster: Waxmann, 1994.

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8

Miller, Karen. Student life. Detroit: Greenhaven Press, 2011.

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9

100 things every adult college student ought to know: A self-orientation guide with definitions, customs, procedures, and advice to assist adults in adjusting to the start of college. Williamsville, NY: Cambridge Stratford Study Skills Institute, 2000.

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10

Elementary linear algebra, custom publication: Student solutions manual. [Place of publication not identified]: Houghton Mifflin Harcourt, 2000.

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11

United States. Dept. of Education. Student Financial Assistance. Customer Support Branch, red. Customer support. [Washington, D.C.]: U.S. Dept. of Education, Student Financial Assistance Programs, Customer Support, 1996.

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12

United States. Dept. of Education. Student Financial Assistance Programs. Customer Support., red. Customer support. [Washington, D.C.]: U.S. Dept. of Education, Student Financial Assistance Programs, Customer Support, 1996.

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13

Learning, Lunch Bag. Caring Customer Service: Student Manual. MAPA G LLC, 2022.

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14

Timm, Paul R. BlackBoard, Student Access Kit, Customer Service. Pearson Education, Limited, 2007.

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15

Fowler, David. Safety Oriented Customer Service: Student Guide. Independently Published, 2020.

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16

Timm, Paul R. Blackboard Student Access Kit for Customer Service: Career Success Through Customer Loyalty. Prentice Hall, 2010.

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17

Timm, Paul R. WebCT Student Access Kit for Customer Service: Career Success Through Customer Loyalty. Pearson Education, Limited, 2010.

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18

BESTLOVES, Bestgiftever. Customer Service in Progress... Please Wait - Student Planner: Customer Service Student Planner for Men and Women Use for All Times - Gifts for Student Customer Services , Appreciation Gifts for Customer Service - Family Members - Coworkers - Friends -. Independently Published, 2021.

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19

Timm, Paul R. WebCT Student Access Code Card for Customer Service: Career Success Through Customer Loyalty. Pearson Education, Limited, 2010.

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20

Timm, Paul R. Blackboard Student Access Code Card for Customer Service: Career Success Through Customer Loyalty. Pearson Education, Limited, 2010.

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21

LOK, Johnny Ch. Raising Student and Customer Number: Similar Psychological Method. Independently Published, 2018.

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22

LOK, Johnny Ch. Raising Student and Customer Number Similar Psychological Method. Independently Published, 2018.

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23

LOK, Johnny Ch. Raising Student and Customer Number Similar Psychological Method. Independently Published, 2018.

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24

LOK, Johnny Ch. Raising Student and Customer Number Similar Psychological Method. Independently Published, 2018.

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25

Raising Student and Customer Number Similar Psychological Method. Independently Published, 2018.

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26

United States. Federal Emergency Management Agency, red. Federal emergency management agency customer service course: Student manual. [Washington, D.C.?: Federal Emergency Management Agency, 2000.

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27

Reinventing service: A report from the Customer Service Task Force. [Washington, DC]: U.S. Dept. of Education, Office of Student Financial Assistance, 1999.

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28

Lucas, Robert W. Customer Service: Skills and Concepts for Success, Student Edition. Wyd. 2. McGraw-Hill/Irwin, 2000.

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29

Lucas, Robert W. Customer Service: Skills and Concepts for Success, Student Edition. McGraw-Hill/Irwin, 2000.

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30

Direct Student Loan Program: Management Actions Could Enhance Customer Service. Diane Pub Co, 2004.

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31

Personal Selling: Achieving Customer Satisfaction And Loyalty (Student Text). Houghton Mifflin Company, 2003.

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32

Great Britain: National Audit Office. Customer First Programme: Delivery of student finance, Department for Business, Innovation and Skills. Stationery Office, The, 2010.

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33

Attner, Raymond F., Warren R. Plunkett i Gemmy S. Allen. Management: Meeting and Exceeding Customer Expectations with Student CD-ROM and InfoTrac College Edition. Wyd. 7. South-Western Educational Publishing, 2001.

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34

United States. Office of Postsecondary Education., red. [SFAP Customer Support Branch Inquiry Service]: [your direct help line for questions and information on administering the Title IV student financial assistance programs at your institution : call 1-800-4ED-SFAP (1-800-433-7327)]. [Washington, D.C.]: U.S. Dept. of Education, Office of Postsecondary Education, 1996.

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35

Staff, Aspatore Books. Inside the Minds: The Business of Lending: Leading CEOs on Understanding the Market, Measuring Customer Risk, and Selling the Product (Inside the Minds). Aspatore Books, 2006.

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36

United States. Dept. of Education., red. [This letter announces enhancements to the Federal Pell Grant customer support function, including expanded services available through the telephone number used to reach the Institutional Access System as well as new addresses for submission of payment date and correspondence]. Washington, D.C: U.S. Dept. of Education, 1998.

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37

Great Britain: Parliament: House of Commons: Committee of Public Accounts i Margaret Hodge. Customer First Programme: Delivery of Student Finance; Eighth Report of Session 2010-11; Report, Together with Formal Minutes, Oral and Written Evidence. Stationery Office, The, 2010.

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38

Direct student loan program: Management actions could enhance customer service : report to the Ranking Minority Member, Committee on Health, Education, Labor and Pensions, U.S. Senate. Washington, D.C: The Office, 2003.

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39

Publishing, Sosha. Piano Teacher Student Data Log Book: 6 X 9 Music Teacher Tracking Address & Appointment Book with a to Z Alphabetic Tabs to Record Personal Customer Information. Independently Published, 2019.

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40

Publishing, Sosha. Tutor Student Data Log Book: 6 X 9 Professional Tutoring Client Tracking Address and Appointment Book with a to Z Alphabetic Tabs to Record Personal Customer Information. Independently Published, 2019.

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41

Customer Service for Irish Students. Gill & Macmillan Ltd, 2002.

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42

Understanding Customers (CIM Student Workbook). Butterworth-Heinemann Ltd, 1998.

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43

Publishing, Sosha. Music Teacher Student Data Log Book: 6 X 9 Professional Musical Instruction Client Tracking Address and Appointment Book with a to Z Alphabetic Tabs to Record Personal Customer Information. Independently Published, 2019.

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44

Sheldon, Henry Davidson. Student Life and Customs. Creative Media Partners, LLC, 2018.

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45

Confident Student, Custom Publication. Houghton Mifflin Co, 2001.

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46

Kanar, Carol C. Custom the Confident Student. Wadsworth, 2013.

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47

Understanding Customers (CIM Student Workbook S.: Certificate). Butterworth-Heinemann Ltd, 1996.

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48

Cornerstone: A Custom Edition for El Paso Community College. Pearson Custom Publishing, 2003.

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49

nbvcgfdrez, oiujhgvcx. Personal Trainer Client Log Book: Personal Client Profile Book to Keep Track Your Customer Information - Personal Client Record Book, Workout Diary, Daily Training, Fitness for Personal Trainers and for Coach,student,child,girl Trainers. Independently Published, 2020.

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50

nbvcgfdrez, oiujhgvcx. Personal Trainer Client Log Book: Personal Client Profile Book to Keep Track Your Customer Information - Personal Client Record Book, Workout Diary, Daily Training, Fitness for Personal Trainers and for Coach,student,child,girl Trainers. Independently Published, 2020.

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