Artykuły w czasopismach: „Socially responsible tourism”

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Xu, Hong, Xixi You i Yuqing Liu. "Tourists' socially responsible consumption: Concept and scale development". Social Behavior and Personality: an international journal 47, nr 11 (5.11.2019): 1–15. http://dx.doi.org/10.2224/sbp.8553.

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Tourism consumption has been steadily increasing in China, as has its impact on society, the economy, and the environment; thus, it is necessary to promote socially responsible consumption among tourists. Our primary objective was to develop a scale to measure tourists' socially responsible consumption intention in China. We identified 5 dimensions that we labeled as safeguarding rights and interests, moderating consumption, promotion of local residents' income, respecting local cultures, and conserving resources. Our scale has the same basic principles as more general socially responsible consumption: maximizing the positive impacts of tourism on the environment, economy, and society, and minimizing the negative impacts. The scale was designed mainly for use at the tourism destination, which is an unfamiliar environment for the tourist. Implications of the findings and suggestions for future research are discussed.

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Zenko, Zdenka, i Valentina Sardi. "Systemic thinking for socially responsible innovations in social tourism for people with disabilities". Kybernetes 43, nr 3/4 (1.04.2014): 652–66. http://dx.doi.org/10.1108/k-09-2013-0211.

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Purpose – Socially responsible innovative behaviour should reduce the incidence of one-sidedness in the behaviour of persons employed or active in tourism organizations. People with disabilities are often poorly integrated, even in the advanced societies. The paper aims to discuss these issues. Design/methodology/approach – With a requisitely holistic approach in dialectical systems theory and an overview of relevant literature, the common characteristics of tourists with disabilities are briefly described. A dialectical systemic analysis was used to determine whether people with disabilities want to travel and what their requirements are. A questionnaire was used to identify their recent travelling experiences; tourism organizations were interviewed about their experiences, too. A model of a travel agency, specialized for people with disabilities, is presented. Findings – The usual approach to people with special needs is too one-sided. A more requisitely holistic approach to understanding their needs in tourism, based on existing literature and an empirical analysis, is presented. A more innovative management of tourism organizations is proposed, increasing social responsibility (SR). Research limitations/implications – The authors contribute to the integration of people with disabilities in society, focusing on innovation in the management of tourism organizations. Practical implications – This new, more systemic and socially responsible innovative management in tourism is widely applicable. Tourists with disabilities, their family members, and their travelling companions could become more included in tourist activities and represent a potentially significant share of the market. A requisitely holistic approach can provide advantages for tourists with disabilities and tourism organizations. Originality/value – The concepts were not found in available literature neither is the selection of viewpoints of dialectical systems thinking and SR in tourism. They support understanding, designing and managing activities in tourism for people with various limitations or specific needs.

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Kenebayeva, A. S. "Socially responsible behaviour of Kazakhstani consumers". Central Asian Economic Review, nr 2 (25.06.2021): 55–64. http://dx.doi.org/10.52821/2224-5561-2021-2-55-64.

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Purpose - This study aims to investigate the environmentally and socially-conscious behavior of Kazakhstani consumers in the sector of hospitality and tourism.Methodology - This empirical research is based on the quantitative research method and applies a survey data collection technique. The self-administered questionnaires were distributed among potential consumers relying on a convenience sampling technique. The attitudes of consumers towards responsible business practices of hospitality and tourism firms have been examined by the application of the Pearson Correlation Analysis.Originality / value - The study contributes to the theory building in the field of consumer behavior by responding to a contextual gap in the literature on environmentally and socially-conscious behavior of Kazakhstani consumers focusing on their attitudes towards sustainable business practices in hospitality and tourism and offers practical implications for domestic tourism and hospitality service providers.Findings - The findings show that consumers with higher levels of awareness about sustainable business practices and principles tend to pay higher prices for environmental and socially friendly hospitality and tourism offerings corresponding to sustainability standards and such kind of behavior does not depend on income or education level of individuals.

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Botlíková, Milena, Josef Botlík i Jana Stuchlíková. "Applying socially responsible entrepreneurship in tourism businesses". SHS Web of Conferences 74 (2020): 04001. http://dx.doi.org/10.1051/shsconf/20207404001.

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The current global world is recording and progressively developing tourism industry by the expansion of hotels and catering facilities. The development of tourism is inextricably linked with positive impacts such as growth of employment, increase in business activities, etc. On the other hand, the connection between tourism and global problems has been actively discussed in recent years. With the development of tourism occurs to the congestion of destinations, globalization brings degeneration of national cultures, grow gas emissions, soil erosion and increased waste production. The research revealed that Czech citizens consider the accumulation of waste as one of the global problems right after the lack of drinking water. One possibility of effective management of corporate waste is the implementation of waste management strategy in the management of the company. Businesses should aim to reduce, sort and recycle. The aim of the article was to compare the development of waste production in the European Union and the Czech Republic in connection with tourism and to evaluate the approach of Czech hotel companies to the issue of waste management. On the basis of the analysis, it can be stated that the amount of waste is gradually increasing and the hotels have some reserves.

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Peric, Marko, i Jelena Djurkin. "Systems thinking and alternative business model for responsible tourist destination". Kybernetes 43, nr 3/4 (1.04.2014): 480–96. http://dx.doi.org/10.1108/k-07-2013-0132.

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Purpose – Providing a new approach to the destination management oriented on the social responsibility and keeping the interests of local community at the forefront of tourism development. The paper aims to discuss these issues. Design/methodology/approach – Key concepts from systems theory, stakeholder management and social enterprises theories are rethought from the perspective of tourist destination. Main characteristics of the model of community-based organisational structure are identified as well as demands for socially responsible practices and a case study method is used for holistic and in-depth analysis on a real community-based tourism enterprise (CBTE). Findings – The paper proposed innovative socially responsible organisational business model aiming to serve the interests of local community. Interlinking the economic and social objectives in managing the tourist offer on destination level is the critical issue when cooperation of various stakeholders is concerned. Originality/value – The paper provides new insight on organising the tourism offer in the destination by using CBTE model. Findings might give impetus for new lines of research oriented on socially sustainable organisational models for responsible destinations. Recommendations suggested by the paper can be used in designing new destination management organisations oriented on developing community-based tourism practices in socially responsible manner.

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Koutra, Christina, i Jon Edwards. "Capacity Building through Socially Responsible Tourism Development". Journal of Travel Research 51, nr 6 (12.08.2012): 779–92. http://dx.doi.org/10.1177/0047287512451141.

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Mosalev, A. I., E. M. Kryukova, I. V. Mukhomorova, E. N. Egorova i V. S. Khetagurova. "Experience of Socially Responsible Tourism Projects in Russia". IOP Conference Series: Earth and Environmental Science 204 (20.12.2018): 012030. http://dx.doi.org/10.1088/1755-1315/204/1/012030.

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Connell, Jo. "The Role of Tourism in the Socially Responsible University". Current Issues in Tourism 3, nr 1 (marzec 2000): 1–19. http://dx.doi.org/10.1080/13683500008667863.

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Ponnan, Ramachandran. "Broadcasting and socially responsible rural tourism in Labuan, Malaysia". Worldwide Hospitality and Tourism Themes 5, nr 4 (23.08.2013): 398–411. http://dx.doi.org/10.1108/whatt-03-2013-0019.

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Yu, Cheon, i Yun Hwang. "Do the Social Responsibility Efforts of the Destination Affect the Loyalty of Tourists?" Sustainability 11, nr 7 (4.04.2019): 1998. http://dx.doi.org/10.3390/su11071998.

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Tourist loyalty is one of the most crucial aspects in determining the sustainable growth of a tourism destination. In attempting to find an aspect that boosts tourist loyalty for sustainable development of a tourism destination, the role of destination social responsibility (DSR) has begun to attract the attention of researchers and tourism stakeholders. This study empirically examines the structural relationship between DSR, destination image, and tourist loyalty using data collected from international tourists who have visited Hoi An in Vietnam through a self-administrated survey. Also, this study takes the cultural differences between Asians and Westerners into consideration regarding insights on tourism marketing. The results show that the socially responsible behavior of a tourism destination positively affects tourist loyalty by forming a positive image of the destination. And the results of the comparison between the Asian and the Western groups on the structural relationships of the perceived DSR, destination image, and tourist loyalty show that different cultures afford different degrees of importance to the components of DSR.

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Skrame, Aurora, Claudio Ciancio, Vincenzo Corvello i Roberto Musmanno. "A Quantitative Model Supporting Socially Responsible Public Investment Decisions for Sustainable Tourism". International Journal of Financial Studies 8, nr 2 (1.06.2020): 33. http://dx.doi.org/10.3390/ijfs8020033.

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The purpose of this article is to develop a quantitative model that supports policy makers in the tourism sector in making socially responsible investment decisions. In particular, this paper proposes a methodological approach to assess the impact of strategic decisions at the policy level, in the field of tourism, from an economic, environmental and social point of view. The Calabria region, in Italy, has been chosen as a real-world case study. Based on historical data, the study identifies the main levers that influence tourism-related dynamics in Calabria. A quantitative forecasting model to support future investment decisions for sustainable tourism has then been developed. This problem is modeled through a multi-criteria optimization framework. To initialize such a framework, a non-linear autoregressive network with exogenous inputs (NARX) has been used. The proposed model is a flexible instrument to evaluate public investment policies in the field of tourism from the point of view of sustainability and social responsibility.

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Sirakaya, Ercan, i Sevil Sonmez. "Gender Images in State Tourism Brochures: An Overlooked Area in Socially Responsible Tourism Marketing". Journal of Travel Research 38, nr 4 (maj 2000): 353–62. http://dx.doi.org/10.1177/004728750003800403.

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Nugraheni, Agusta Ika Prihanti, Tri Kuntoro Priyambodo, Bayu Sutikno i Hendrie Adji Kusworo. "DEFINING SOCIAL SUSTAINABILITY AND SOCIALLY CONSCIOUS TOURIST IN SUSTAINABLE TOURISM DEVELOPMENT". Journal of Business on Hospitality and Tourism 5, nr 2 (26.12.2019): 264. http://dx.doi.org/10.22334/jbhost.v5i2.172.

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Sustainable Tourism Development (STD) consists of three dimensions known as environment, economic and social. Although these three dimensions influence each other and cannot stand on their own, and are assumed to be supportive to each other and compatible. However, most studies focus on the environmental and economic dimensions. The social dimension gains less attention and is difficult to attain and operationalize. In order to implement a balanced and successful STD, it needs to be supported by all the tourism stakeholder, including the tourist itself. Therefore, it is necessary to explore the social dimension of STDs and also tourist behavior regarding their social conscious. However, the discussions and understanding of social dimension in STD and socially conscious behavior are still limited. This study aims to define a clear understanding and definition of social dimension of STD which in this study is referred as social sustainability and also a socially conscious tourist. Starting with exploring the aspect of social dimensions formulation and exploring clear definitions of social dimensions of STD's and socially conscious tourist. This study is an exploratory study that aims to explore the boundaries of social dimension of STD and to develop a construct of socially responsible tourist. This study is a qualitative approaches, which includes systematic literature review and Delphi method to obtain expert judgment to gather social dimension aspects of sustainable development, especially in STD. The results of this study are social dimension’s aspects of STD, an understanding of social sustainability and socially conscious tourist in STD.

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Musarò, Pierluigi. "Responsible tourism as an agent of sustainable and socially-conscious development". Recerca. Revista de pensament i anàlisi., nr 15 (2014): 93–107. http://dx.doi.org/10.6035/recerca15.5.

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Taheri, Babak, i Jamie Thompson. "Generating socially responsible events at ski resorts". International Journal of Hospitality Management 91 (październik 2020): 102695. http://dx.doi.org/10.1016/j.ijhm.2020.102695.

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Luu, Tuan Trong. "Socially responsible human resource practices and hospitality employee outcomes". International Journal of Contemporary Hospitality Management 33, nr 3 (27.01.2021): 757–89. http://dx.doi.org/10.1108/ijchm-02-2020-0164.

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Purpose This paper aims to unfold the mediation mechanism of job crafting, through which socially responsible human resource practices (SRHR practices) influence work meaningfulness and job strain among hospitality employees. It also seeks to unravel the moderating effect of authentic leadership on this indirect relationship. Design/methodology/approach Three survey waves were conducted to collect data from 825 employees and 128 managers from 34 four- or five-star hotels in two major cities in Vietnam. The data were analyzed through structural equation modeling to test the hypothesized relationships. Findings The results lent credence to the positive relationship between SRHR practices and employees’ meaningfulness of work as well as the negative nexus between SRHR practices and employees’ job strain. These relationships were mediated by employee engagement in job crafting. The results further revealed that authentic leadership functioned as a negative moderator for the impact of SRHR practices on job crafting as well as the indirect effects of SRHR practices on the two employee outcomes via job crafting. Practical implications The findings suggest to hospitality organizations that employees may find their work more meaningful and less stressful if they implement SRHR practices to enable them to craft their tasks. Hospitality organizations should also realize the role of authentic behavior among managers in stimulating employee job crafting behavior particularly when SRHR practices are not fully in place. Originality/value This study advances the understanding of the mechanisms that translate SRHR practices into hospitality employee outcomes. This work also extends the contingency perspective in the HRM literature by unraveling authentic leadership as a contingency for the impacts of SRHR practices.

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d'Amore, Louis J. "A Code of Ethics and Guidelines for Socially and Environmentally Responsible Tourism". Journal of Travel Research 31, nr 3 (styczeń 1993): 64–66. http://dx.doi.org/10.1177/004728759303100311.

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Medina, Laurie Kroshus. "Ecotourism and Certification: Confronting the Principles and Pragmatics of Socially Responsible Tourism". Journal of Sustainable Tourism 13, nr 3 (15.05.2005): 281–95. http://dx.doi.org/10.1080/01434630508668557.

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Wattanakamolchai, Somyot, Manisha Singal i Suzanne K. Murrmann. "Socially Responsible Customers and the Evaluation of Service Quality". Journal of Hospitality & Tourism Research 40, nr 6 (26.07.2016): 715–38. http://dx.doi.org/10.1177/1096348014525635.

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Park, Haesun, i Leslie Stoel. "A model of socially responsible buying/sourcing decision‐making processes". International Journal of Retail & Distribution Management 33, nr 4 (kwiecień 2005): 235–48. http://dx.doi.org/10.1108/09590550510593176.

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Jesevičiūtė-Ufartienė, Laima. "Consumer Social Responsibility: Example of Cycling Service". Management of Organizations: Systematic Research 78, nr 1 (1.12.2017): 49–60. http://dx.doi.org/10.1515/mosr-2017-0015.

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AbstractThe article presents research on consumer social responsibility based on the example of cycling service. The author analyses the tourism sector determining a relation between socially responsible behaviour of an organization and consumer behaviour.

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Brumen, Mihaela, Branka Cagran i Matjaž Mulej. "Education for responsible persons, tourists and hosts through knowledge of neighbouring countries' languages in cross-border areas". Kybernetes 43, nr 3/4 (1.04.2014): 614–28. http://dx.doi.org/10.1108/k-10-2013-0233.

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Purpose – The presented study aims to address the subject of educating youngsters in cross-border regions to be responsible persons, tourists, hosts and neighbours, to accept cultural pluralism, and to raise awareness that knowledge of neighbouring countries' languages supports cross-border cooperation. Design/methodology/approach – The approach double-checked theory and legal regulation, and children's knowledge of neighbouring countries' (Slovenia, Hungary, Austria, and Croatia) languages was empirically researched. Indirectly, parental attitudes were examined. The study focused on Slovene and Hungarian languages and on their trans-border (or: cross-border) tourism as a cultural rather than economic topic. Findings – Cross-border tourism depends also on mutual understanding as a precondition of ethics of interdependence as a precondition of the requisite holism of one's approach via social responsibility enabling the well-being of both tourists and hosts. The socio-linguistic and socio-cultural aspects of neighbouring regions, e.g. Slovenia's Prekmurje and Hungary's Örseg, can support positive interaction between ethnic groups and enhance effective cross-border collaboration, including tourism. Poor knowledge of neighbouring countries' languages submits communities to third languages and hinders these trans-border experiences, making the regions a shared destiny maintaining their cultures, languages and identity. Language learning therefore must start at the earliest possible age. Originality/value – This case study advocates cross-border educational and cultural policy that (primary) schools should increase the awareness of the dependence of cross-border peace, positive stereotypes, economies and tourism on knowledge of neighbouring countries' languages and socially responsible (young/future) persons, tourists and hosts.

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Vuong Thi Van, Anh. "Socially responsible tourism marketing in hotel business Case study of Crowne Plaza West Hanoi". Journal of Science Social Science 64, nr 5 (maj 2019): 134–45. http://dx.doi.org/10.18173/2354-1067.2019-0034.

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Liu, Yunzhi, Tiaojun Xiao, Zhi‐Ping Fan i Xuan Zhao. "Pricing, environmental governance efficiency, and channel coordination in a socially responsible tourism supply chain". International Transactions in Operational Research 26, nr 3 (15.12.2017): 1025–51. http://dx.doi.org/10.1111/itor.12489.

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George, R., i N. Frey. "Creating change in responsible tourism management through social marketing". South African Journal of Business Management 41, nr 1 (31.03.2010): 11–23. http://dx.doi.org/10.4102/sajbm.v41i1.510.

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The global threat of climate change, diminishing natural resources and significant socio-economic inequalities is forcing companies and individuals to evaluate the impact they are having on the natural, social and economic environments. This trend has led to an increased availability and demand for socially, environmentally and economically responsible products. The tourism industry relies heavily on the sustained beauty and hospitality of the places and communities it operates in and has come under pressure to manage its negative impacts. Change in the industry has, however, been limited. This paper investigates the current attitudes and perceptions of tourism business owners in Cape Town towards responsible tourism management (RTM) practices in order to develop social marketing strategies that can influence positive behaviour change in management. Cape Town as an internationally acclaimed top tourism destination needs to urgently address its low levels of responsible tourism evidence. Survey data of 244 tourism businesses was used to statistically test what factors are causing the low levels of RTM practices in Cape Town. Findings suggest that despite general positive attitudes towards RTM, tourism businesses are not investing time and money into changing management practices. This is a common emerging market phenomenon where resource constraints negatively impact the relationship between what businesses would like to do and what actually gets done. Factors such as the perceived cost of RTM, a highly competitive environment and a perceived lack of government support are further negatively influencing this relationship. Recommendations are made as to how social marketing can be used to encourage businesses to adopt RTM practices by reducing the perceived and actual costs of implementing RTM. The paper discusses what channels should be implemented to facilitate change.

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San Martín, Héctor, Blanca Hernández i Ángel Herrero. "Social Consciousness and Perceived Risk as Drivers of Crowdfunding as a Socially Responsible Investment in Tourism". Journal of Travel Research 60, nr 1 (8.02.2020): 16–30. http://dx.doi.org/10.1177/0047287519896017.

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This article is a first step in examining reward-based crowdfunding in tourism as a socially responsible investment where individuals collaborate with projects that contribute to the development of their communities in economic, environmental, and/or sociocultural terms. Thus, the present study develops a model where social consciousness and perceived risk are postulated to influence individuals’ attitudes toward and intentions to participate in a project of crowdfunding. Based on a simulated crowdfunding project of “enotourism” that contributes to the development of a region in Spain, results reflect that the main drivers of individuals’ overall attitude toward crowdfunding are social consciousness and platform risk. Additionally, individuals’ intentions to fund the tourism project are influenced by their specific attitude toward the project and their overall attitude toward crowdfunding.

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Adams, Sheree-Ann, Xavier Font i Davina Stanford. "All aboard the corporate socially and environmentally responsible cruise ship". Worldwide Hospitality and Tourism Themes 9, nr 1 (13.02.2017): 31–43. http://dx.doi.org/10.1108/whatt-11-2016-0061.

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Purpose The purpose of the study was to examine the relative importance of corporate social and environmental responsibility (CSER) in comparison to standard, price, duration, destination, brand and disruption using choice-based conjoint analysis (CBC). Design/methodology/approach CBC was used as the data collection survey technique, and counts analysis for preference and hierarchical Bayes estimation (HB) for importance levels data analysis methods, from Sawtooth Software Inc. Findings Results show that 2:1 Royal Caribbean Cruise Line cruise consumers prefer companies with CSER policies and practices. However, their actual product choice selection of cruise package attributes revealed that consumers overall placed less importance on CSER when choosing cruises. Experienced consumers were more brand image-conscious than those new to cruising, and consumers who were less price-sensitive were most willing to choose companies with CSER policies and practices. Research limitations/implications The information provided is specifically on “what” cruise consumer preferences and importance attributes are but does not explicitly explain “why” the respondents made the choices they did. This was at the time a limitation of the software used to conduct the study. Practical implications The Conjoint Analysis CBC Sawtooth Software pre-2014 version choice simulators do not facilitate questions that provide answers as to “why” respondents make the choices they do in the market simulations. Social implications The knowledge contribution is of value to both academia and industry, as the quantitative statistical data on the cruise consumers’ choice preferences are of value in understanding and identifying solutions/approaches towards “opening the bottleneck” that exists between private sector sustainable development practices and consumer lifestyle changes. Originality/value This was the first time that CBC/HB was applied within academia to examine the cruise consumers’ choice preferences in a UK context and also the first time that CSER was applied as a direct variable in a cruise package to determine the preference and important values of a brand in a consumer behaviour decision-making context.

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Bučienė, Romantė, i Jūrate Merkienė Merkienė. "Sustainable development and rural tourism in Lithuania". ROTUR. Revista de Ocio y Turismo 7, nr 1 (1.08.2014): 10–19. http://dx.doi.org/10.17979/rotur.2014.7.1.1283.

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The article deals with the importance of sustainable development and rural tourism in Lithuania. The issues concerning the establishing and maintaining of a homestead in a rural environment are reviewed. Communication skills, business planning and language skills are of utmost importance in the flourishing of rural tourism in Lithuania. The future world of business has to change if we are to overcome the crises in society and in the personality. The social responsibility of educational institutions is high on the agenda. Business companies have to be socially responsible and eco-friendly particularly what concerns rural tourism.

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Lazarević, Momir. "Relations of Tourism and Hotel Management with Respect to GDP Growth of Republic of Srpska". ECONOMICS 5, nr 2 (20.12.2017): 149–61. http://dx.doi.org/10.1515/eoik-2017-0022.

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Summary Tourism is the fastest growing and one of the most profitable industries in the world, with countless opportunities for the economic development of the regions. One should not view tourism and hospitality as separate concepts, since one can neither exist nor can be sustained without the other. A tourist, besides wanting to see and get to know the attractiveness of a place, wants to be offered a satisfactory level of basic (food, accommodation, transport) and additional (entertainment, recreation, shopping. . ) services which will certainly have an influence on his satisfaction and the desire to return. If we don’t turn to socially responsible behavior, we will lose the conditions for the development of tourism, and therefore a possible basis for social and economic prosperity as a result of such a sustainable tourism. Globalisation also appears as a threat of uniformity of everything that surrounds us, because different societies, economies and cultures are increasingly intertwined and thus endanger the identity of one nation, its customs, folklore and overall cultural creativity.

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Jia, Xingping, Shudi Liao, Beatrice I. J. M. Van der Heijden i Zhiwen Guo. "The effect of socially responsible human resource management (SRHRM) on frontline employees’ knowledge sharing". International Journal of Contemporary Hospitality Management 31, nr 9 (9.09.2019): 3646–63. http://dx.doi.org/10.1108/ijchm-09-2018-0769.

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Purpose This study in the hospitality industry aims to explore the underlying mechanisms through which socially responsible human resource management (SRHRM) affects frontline employees’ knowledge sharing, as well as the moderating effects of role conflict and role ambiguity. Design/methodology/approach Two data waves have been collected from one of the largest restaurant chains in China. Using Mplus 7.0, a structural equation modeling model is empirically tested to investigate the hypothesized moderated mediation model. Findings First, SRHRM appears to foster frontline employees’ perceived respect and organizational trust and further stimulates their knowledge sharing. Second, role conflict is found to weaken the relationship between SRHRM and organizational trust, while role ambiguity seems to weaken the strength of the linkage between SRHRM and perceived respect. Practical implications Managers should make SRHRM policies more visible and implement appropriate SRHRM practices to facilitate employees proactively to share knowledge at work. Furthermore, managers should realize the dark side effects of role conflict and role ambiguity, as they might hinder the positive impact of SRHRM on knowledge sharing. Originality/value This study uncovers the meditating roles of perceived respect and organizational trust through which SRHRM impacts on employees’ knowledge sharing. By incorporating the possible moderating roles of role conflict and role ambiguity, this scholarly work also increases the understanding of possible hindrances in this regard.

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Lee, Seoki, i Sun-Young Park. "Do socially responsible activities help hotels and casinos achieve their financial goals?" International Journal of Hospitality Management 28, nr 1 (marzec 2009): 105–12. http://dx.doi.org/10.1016/j.ijhm.2008.06.003.

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Trunina, Iryna, Inna Khovrak i Maryna Bilyk. "Increasing social responsibility in tourism based on volunteer tourism". SHS Web of Conferences 67 (2019): 06054. http://dx.doi.org/10.1051/shsconf/20196706054.

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The aim of the paper is to determine the impact of volunteer tourism on the level of social responsibility in the tourism industry of Ukraine. The online survey included 440 respondents (77.3% women; 22.7% men). Physicians were asked about the importance of volunteering and their participation in the volunteer movement. According to the results of the survey, 59.1% of respondents do not have volunteering experience, 38.6% of respondents have episodic experience and only 2.3% of respondents constantly participate in volunteer activity. Although a quarter of respondents who do not have volunteering experience do not consider it appropriate to have such experience. This allowed us to identify the motives for engagement in volunteering and the factors hindering such activities. Participants were also asked about the impact of volunteer tourism on the prosperity of regional communities, building a democratic society, education of socially responsible citizens. The research has shown that for the development of volunteer tourism the most important is the promotion of volunteerism in society (61.4% of respondents) and cooperation with international organizations (50.0%). This allowed the authors to suggest directions and forms of international cooperation for the development of volunteer activities in the tourism.

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Skinner, Heather. "The impact of cultural values and economic constraints on tourism businesses’ ethical practices". International Journal of Tourism Cities 5, nr 2 (26.06.2019): 169–87. http://dx.doi.org/10.1108/ijtc-12-2017-0087.

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Purpose Anecdotal evidence suggests that in times of economic constraints particularly in countries such as Greece that have long been stereotyped as corrupt, business practices amongst small- and medium-sized organisations that make up the majority of these nations’ tourism operators may become less than ethical or legal. The purpose of this paper is to explore these issues empirically in order to understand the impact of both cultural values and economic constraints on tourism businesses’ practices. Design/methodology/approach An exploratory case study using mixed methods has been adopted. Quantitative data were gathered from tourism business owners, managers and employees via questionnaires to establish the nature and scope of various unethical, illegal or immoral practices. Qualitative data were gathered to explore the ways these issues are considered and enacted. Findings Results show that there are many unethical and illegal practices that have been witnessed first-hand. Businesses’ attempts at acting in an ethical and socially responsible manner tend to be affected by not only cultural issues, but also economic constraints, yet there remains a desire to act in a way that does not impact negatively on tourists or on the local society and environment. Originality/value This research fills a gap in the literature relating to the ethical stance and practices of tourism entrepreneurs. It also presents an original conceptualisation of these issues in light of their location within the extant literature on ethics, corporate social responsibility and both sustainable and responsible tourism.

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Krešić, Greta, i Marko Sučić. "Organic food in Croatia: production principles and outlook". Tourism and hospitality management 16, nr 1 (maj 2010): 63–74. http://dx.doi.org/10.20867/thm.16.1.5.

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The term “organic food” denotes products that have been produced in accordance with the principles and practices of organic agriculture. Organic agriculture and food processing practices are wide ranging and overall seek to foster the development of a food production system that is socially, ecologically and economically sustainable. Organic food is increasingly attracting consumers who are confident that this food has higher nutritional quality, and is safer and more wholesome than conventional products. Scientific evidence of the nutritional superiority of organic food compared to food from conventional methods is limited. However, organic food has an important position within the concept of sustainable development. Since one of Croatia’s goals should be to become a destination for environmentally and socially responsible travellers who in general tend to consume organic food, organic food should find its place within ecotourism and rural tourism. Due to its agro-ecological diversity and natural resources, Croatia possesses great potential for organic food production. Designing a tourism offering which includes organic food would not only contribute to the development of rural areas but would also help to raise the environmental awareness of tourists, thus fostering environmental sustainable development.

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Yeon, Jihwan, Hyoung Ju Song, Heyao (Chandler) Yu, Yue Vaughan i Seoki Lee. "Are socially responsible firms in the U.S. tourism and hospitality industry better off during COVID-19?" Tourism Management 85 (sierpień 2021): 104321. http://dx.doi.org/10.1016/j.tourman.2021.104321.

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Rok, Marija, i Matjaž Mulej. "CSR-based model for HRM in tourism and hospitality". Kybernetes 43, nr 3/4 (1.04.2014): 346–62. http://dx.doi.org/10.1108/k-02-2014-0026.

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Purpose – The purpose of this paper is to establish a new model of managing human resources in the service industry. The authors aim to raise awareness of the failing effects of human resource management (HRM) so far and indicate possible solutions to long-lasting labour issues. Design/methodology/approach – The authors aim to outgrow the current personnel management concepts by approaching the employment management problem requisitely holistically. By combining the concepts of systems thinking, requisite well-being and social responsibility, the authors aim to introduce a new model for managing human resources. An analysis of the relevant HRM models and a perusal of identified issues concerning labour enabled the development of the new HRM model. Findings – Under-investment in human capital in service industries has resulted in high staff turnover and negative attitudes towards service occupations. Recognition of the need for an improved approach to human resources management brings about substantial changes in the strategic management both on the industry- and the organizational levels. Research limitations/implications – Research is theoretical with indirect empirical impact. The proposed model will meet the requirements of systems thinking principles as well as socially responsible corporate behaviour. Practical implications – Improved understanding that human talent and their well-being should be in the centre of business strategies. Originality/value – The value of the paper is in the raised awareness of the need for more innovative and flexible labour market policies. The proposed model is in accordance with the formal corporate pledge to act socially responsible and can be applied in tourism and hospitality organizations.

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Pal, Debdatta. "Socially responsible investment, ethical rating, and separating contracts: A theoretical exploration in hospitality industry". International Journal of Hospitality Management 93 (luty 2021): 102771. http://dx.doi.org/10.1016/j.ijhm.2020.102771.

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Chen, Jean J., Stanley I. M. Ko, Leona S. Z. Li i Fiona X. Yang. "Are better-connected CEOs more socially responsible? Evidence from the U.S. restaurant industry". Tourism Management 85 (sierpień 2021): 104304. http://dx.doi.org/10.1016/j.tourman.2021.104304.

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Duplaisir, Heather, Pavlina Latkova, Jackson Wilson i Malia Everette. "Impacts of Participation in Socially Responsible Tourism on Tourist’s Attitudes and Future Behavior: Amazon Watch Journey to Ecuador". Journal of Tourism and Leisure Studies 3, nr 2 (2019): 1–19. http://dx.doi.org/10.18848/2470-9336/cgp/v03i02/1-19.

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Chen, Mei-Hua, Bryan H. Chen i Christina Geng-qing Chi. "Socially responsible investment by generation Z: a cross-cultural study of Taiwanese and American investors". Journal of Hospitality Marketing & Management 28, nr 3 (5.10.2018): 334–50. http://dx.doi.org/10.1080/19368623.2019.1525690.

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Sujatna, Yayat. "Implementasi Kebijakan Penataan Pedagang Kaki Lima di Kawasan Kota Tua Jakarta". JPM (Jurnal Pemberdayaan Masyarakat) 3, nr 2 (29.11.2018): 307–14. http://dx.doi.org/10.21067/jpm.v3i2.2862.

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Jakarta Old Town is one of historical tourism attraction destination which located in Kota, Jakarta. Currently, the DKI government is taking seriously the revitalization in the area. As the increase of tourists' visit in the area impacts the number of street vendors in the area, DKI government as the one that responsible of cleanliness and safety, starts to take action by issuing regulation to restructure and control the street vendors, socially and economically, and guaranty public interests. The aim of the study was to describe, analyze the policy and its implementation and obstacles in restructuring the street vendor in the area. The method used for this study was descriptive-qualitative. The study showed that the implementation of street vendors restructuring policy was implemented successfully and involved many stakeholders.

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Štrukelj, Tjaša, i Metod Šuligoj. "Holism and social responsibility for tourism enterprise governance". Kybernetes 43, nr 3/4 (1.04.2014): 394–412. http://dx.doi.org/10.1108/k-07-2013-0159.

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Purpose – This paper strives for stressing the need for tourism enterprises' (TEs') policy/governance innovation towards more social responsibility for stimulating their competitiveness. The purpose is to develop suggested content-related guidelines for developing social responsible TE policy and to show the practical implementation guidance for implementation of the theoretical research. According to the authors' knowledge, this has not yet been researched in the field of tourism industry (TIN). Design/methodology/approach – The MER model of integral management has been upgraded by Mulej's Dialectical Systems Theory. The authors considered all relevant and only the essential aspects needed for a requisitely holistic approach towards developing the guidelines for innovating the TEs' policy/governance. Findings – Innovation of TEs' policy/governance is possible only with the requisitely holistic and dialectical approach. TEs that will be able to track the suggested guidelines of tourism policy/governance innovation towards holism, systemic thinking, social responsibility, and sustainable tourism are more likely to succeed. Therefore, the stimulating of competitiveness and innovation of the TIN can be achieved through enterprises' policy/governance innovation that the authors suggested. Practical implications – The TEs can establish socially (and otherwise) responsible enterprise policy/governance in accordance with the recommendations developed here. Originality/value – The given suggestions are not known in available literature. The paper exposes the need for holism and consistency of TEs' development potential and interdependently examines the overlaying areas of TEs' policy/governance, social responsibility, and holism/wholeness. The Dialectical Systems Theory systemic approach exposes the need to innovate enterprise policy/governance, if humankind is to survive.

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Lechuga Sancho, María Paula, Alicia Martín-Navarro i Antonio Rafael Ramos-Rodríguez. "Information Systems Management Tools: An Application of Bibliometrics to CSR in the Tourism Sector". Sustainability 12, nr 20 (20.10.2020): 8697. http://dx.doi.org/10.3390/su12208697.

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Increasingly, the literature highlights the importance of implementing and developing socially responsible behaviours by all stakeholders in the tourism sector. This paper describes the evolution of research on social responsibility in the tourism sector until July 2020. We compiled a database of 846 articles focused on the field and published in academic journals in the ISI WoS database. Bibliometric methods and techniques were used to describe the evolution of scientific activity, countries and active institutions, most productive authors, most relevant sources, most influential documents, trend topics, and social structure researched. This determined the state of the art and described the evolution of the literature in this field, and will help scholars refine existing and initiate new research agendas. A total of 846 papers were identified and the results showed an upward trend in scientific production relating corporate social responsibility (CSR) to tourism. Based on these analyses, possible forms of future research are proposed to advance towards the consolidation of this scientific discipline.

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Havryliuk, Alla. "Human-centric Fundamentals of Socio-humanitarian Development in the Sphere of Tourism: Theoretical Aspect". Bulletin of Kyiv National University of Culture and Arts. Series in Tourism 4, nr 1 (24.06.2021): 6–17. http://dx.doi.org/10.31866/2616-7603.4.1.2021.235139.

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The article presents the scientific analysis results of human-centred principles of socio-humanitarian development of tourism from the standpoint of tourism science and practice, which takes place in today’s global challenges. It is proved that the social and humanitarian resource of tourism creates a favourable environment for a person to realize their aspirations, desires, opportunities. It is determined that the sphere of education is an environment that has a positive effect on the formation of human-oriented values of the individual and the entire educational process. According to the ideas of anthropocentrism, education as a public good should serve everyone, and its destiny, personal success and happiness are the primary value of the welfare of the state. That is why the state must provide people with open and equal access to education and innovative, socio-economic and national-cultural development of society. An innovative approach to the training of human resources in the field of tourism, implemented on the principles and components of anthropocentrism, adult learning, focus on competencies, “education of leaders”, capacity development, self-realization, choice of creative freedom, positive thinking, partnership and dialogue, innovation. Emphasis is placed on a new paradigm of training a competitive specialist in the field of tourism – a travel broker that provides intermediary services between the client and the field of tourism based on individual activity. It is proved that socio-humanitarian principles of tourism development on the basis of tourism anthropocentrism should become the basis for the formation and implementation of state policy in tourism as a basis that harmonizes the subject-object interaction of tourism and manifests itself through a conscious patriotic attitude to history, traditions, the culture of the Ukrainian people and gaining experience in organizing and using a nationally oriented humanistic, ecological, tolerant, socially responsible, a safe culture of travel to Ukraine in the conditions of the economy of impressions. It is recommended to consider tourist anthropocentrism as a basic component of socio-humanitarian principles of tourism development in Ukraine at the present stage as a sign of forming a new worldview of a person travelling, and in such a way stimulates tourism to introduce innovative approaches to meet a wide range of needs.

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Pejic Bach, Mirjana, Jovana Zoroja i Marjana Merkac-Skok. "Social responsibility in tourism: system archetypes approach". Kybernetes 43, nr 3/4 (1.04.2014): 587–600. http://dx.doi.org/10.1108/k-09-2013-0195.

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Purpose – Tourism has become one of the world's major industries measured in terms of turnover, the number of employees and foreign currency earnings, having at the same time a huge impact on the environment. However, the future development of tourism depends on today's decisions that often do not take into account the positive and the negative impact on the tourism destinations' environment with long-term consequences that are not easily undone. System archetypes are generic structures that are responsible for generic patterns of behavior over time, especially behavior that is counterintuitive. The article aims to explore the possible use of system archetypes in order to increase socially responsible (SR), i.e. systemic thinking and behavior of tourism business organizations, based on the requisite holism theory. Design/methodology/approach – The experimental design methodology has been used in order to test the assumption that individuals familiar with the system archetypes will be more likely to believe that tourism business organizations that operate in tourism destinations should be involved in attaining SR goals. Participants included managers, public authorities and community representatives and were divided into an experiment and a control group. The experiment group was exposed to a workshop on system archetypes, while the control group had no treatment. Structured quantitative interviews were used in order to test differences in attitudes and beliefs on SR of tourism business organizations among the experiment and the control group members. Findings – Natural environment of tourism destinations as tourism's essential resource is often destroyed due to the lack of SR. The research results indicate that the exposure of individuals to system archetypes increased the understanding of importance of SR behavior of tourism business organizations. System archetypes increased individuals' comprehension of the fact that the non-linear causal relationship, time delay and hidden structures of the systems generate complex behavior resulting in damage to the natural environment of tourism destinations. Research limitations/implications – The survey research on a restricted number of subjects was applied. In order to overcome limitations of such an approach, the rigor procedure for data collection and analysis was used. Practical implications – Managers of tourism business organizations could use system archetypes to analyse the impact of their activities on tourism destinations environment and thus improve the social responsibility of their decisions. The authors propose the formation of system archetypes and their applications repository in an organized environment to enhance understanding of SR behavior of tourism business organizations. Originality/value – The authors used experimental design in order to test whether exposure of stakeholders' to system archetypes changes their attitudes regarding SR, with the goal to increase the understanding of various conflicts that emerge from the fact that tourism depends on unspoiled environment and at the same time tourism is a potential polluter. Available literature offers no similar applications of the system archetype approach to systemic behavior via SR in tourism.

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Mazurek, Marica. "Tourism Epistemology, Innovation and Brand Knowledge". Folia Turistica 56 (30.06.2021): 0. http://dx.doi.org/10.5604/01.3001.0014.8959.

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Purpose. The aim of this paper is to explain changes which have been implemented into research on tourism studies and brand management as one tool of innovation in marketing and branding during a period of time, and especially, to discuss the reason why a more holistic approach to tourism studies is in demand. Method. The methodological approach to this study is based on secondary research of existing literature, dealing with different methodological approaches to tourism studies and destination branding as well as the innovative literature focused on the methodological questions and new trends in research on innovation. Findings. A synergy of different viewpoints regarding economic, social and environmental development, which is embedded also in tourism development, has to be taken into account. Tourism development needs to accept the rules of socially responsible activity, not only considering it a phenomenon of value creation and economic growth. This fact influences studies on tourism and the approach to tourism, competitiveness, management and branding. Research and conclusions limitations. The diffusion of new knowledge, approaches, changes in a society, has impact on the shift of paradigms, methods and methodologies applied for branding in tourism. It significantly influences the paradigmatic and methodological approaches, as well as the applied research methods as a result of blending different disciplines. The limitations might be in an approach from a different cultural point of view and their contribution to this field. Practical implications. A new approach to managerial practices in tourism destinations and to research on tourism managerial practices may be an avenue for improving the competitiveness of tourism destinations. Originality: This paper is based on an attempt to look at tourism development, destination branding and innovations in a more complex and holistic manner, the originality being in this innovative view. Type of paper: Research paper.

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Ropret, Marko, Tadeja Jere Jakulin i Borut Likar. "The systems approach to the improvement of innovation in Slovenian tourism". Kybernetes 43, nr 3/4 (1.04.2014): 427–44. http://dx.doi.org/10.1108/k-07-2013-0154.

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Purpose – This paper aims to analyse whether and how the Development Plan and Policies of Slovenian Tourism (SiPlan) could be improved systematically and systemically, enabling more comprehensive management of innovation. Design/methodology/approach – The data were obtained within a comprehensive national innovation study. Data analysis was performed in four phases. In the initial phase, a link between the innovation project and SiPlan was established. In the next phase, which of the innovation factors are significantly correlated with the tourism destination development concept was identified. In the third phase, further policy potential for improving the innovation factors was identified. In the last phase, a systems approach was applied to develop a qualitative systems model, a causal loop diagram, taking into consideration the empirically identified strengths and weaknesses of the current SiPlan and other pertinent factors. Findings – The results of empirical research indicate that SiPlan represents a valuable, but not optimum development model of Slovene tourism development. Therefore, the authors propose a qualitative tourism development model based on the research results and a systems dynamics methodology. Originality/value – The work is important from the scientific point of view, i.e. as a methodology and research results that could be applied in further research activities. In addition, the results could be usefully used by policy makers by way of focusing on the most influential factors: policies that have a potential for the systems (holistic) and socially responsible development of tourism in Slovenia.

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Chi, Christina Geng-qing, Chaozhi Zhang i Yuanyuan Liu. "Determinants of corporate social responsibility (CSR) attitudes: perspective of travel and tourism managers at world heritage sites". International Journal of Contemporary Hospitality Management 31, nr 6 (10.06.2019): 2253–69. http://dx.doi.org/10.1108/ijchm-03-2018-0217.

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PurposeThis study aims to examine how tourism impacts on local community, managers’ attachment to the community and their identification with the value of heritage resources influence managers’ corporate social responsibility (CSR) attitudes, utilizing the value identification and agency theories.Design/methodology/approachThe proposed hypotheses were tested utilizing cross-sectional data collected from 228 managers of a plethora of travel and tourism companies that operate at a UNESCO World Heritage site in China. A structured questionnaire was administered in person in managers’ offices by a team of trained research assistants. A total of 202 valid surveys were included in the data analysis. A two-step structural equation modeling (SEM) approach was used to first examine the psychometric properties of the measurement model, and then test the causal relationships proposed in the structural model.FindingsThe findings indicate that managers’ place attachment, their heritage value identification and their perceptions of positive tourism impacts affect their CSR attitudes. However, the negative effects of tourism do not significantly influence CSR attitudes. Data collected through open-ended questions incorporated in the structured survey have provided justification for the insignificant relationship.Originality/valueCSR perceptions of managers, especially those at heritage sites, have not received much attention from tourism scholars. Because travel and tourism companies at heritage sites are integral in the preservation and conservation of heritage sites while managers of those companies are the ones who initiate and implement socially responsible policies and practices, it is important to understand the factors that may influence those managers’ CSR attitudes and behaviors.

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Leshko, Khrystyna S. "Corporate social responsibility as the foundation of the development of tourism enterprises". Regional Economy, nr 1(99) (marzec 2021): 100–106. http://dx.doi.org/10.36818/1562-0905-2021-1-11.

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Nowadays the tourism industry contributes to the development of partnership relations between the state and private sector and helps to strengthen the international partnership. It promotes the development of regions and stimulates the cooperation between the tourism industry and public society. Implementation of social orientation of the tourism industry contributes to the use of partnership approach to clients, economic entities, public authorities and local governments, NGOs, and the staff of touristic companies. This way, corporate social responsibility is formed. The implementation of corporate social responsibility stipulates overcoming the legal standards of business. The companies try to establish relations with society and invest in its development, strengthen its reputation, and harmonize the “living environment”. Yet, socially responsible behavior stipulates the allocation of some part of financial resources to solve the tasks that are not directly related to gaining profits. A strive to prosper urges the companies to search for the balance between the need to invest in the social domain and possible economic results in the long run. Understanding the fact that corporate responsibility can be an important tool for competition, the companies actively include its principles in the corporate strategy. The paper examines the features of social responsibility implementation as the foundation for the development of a tourism company. The nature of social responsibility is analyzed and the components of corporate social policy are characterized. The system functions of entrepreneurial activity of touristic companies that impact the forming of corporate social responsibility are determined. Based on the defined function, the major directions of tourism entrepreneurship development are outlined. The scheme of corporate responsibility in the tourism business is constructed. The measures directed at the implementation of external and internal social responsibility of a tourism company are suggested.

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Yeung, Shirley Mo Ching. "New normal of happiness – Reflection, capacity re-building with technology and home-based skills". Corporate Governance and Organizational Behavior Review 4, nr 2 (2020): 30–39. http://dx.doi.org/10.22495/cgobrv4i2p3.

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The purpose of this paper is to explore the key elements of the new normal of happiness from the perspective of new job creation for the community, including women and youth community via implementing UNPRME principles and United Nations Sustainable Development Goals (UNSDGs). A two-fold research approach has been deployed via 1) experiential learning and design thinking in events on UNSDGs followed by 2) qualitative analysis – interview and NVivo analysis on newspaper search from WiseNews on articles published internationally between 01/02/2020 and 20/06/2020 on the keywords used including a new job, solidarity, resilience, COVID-19, pandemic, retail, new guidelines, tourism, and management. As a socially responsible corporation, with corporate social responsibility and corporate financial performance, it is suggested to explore the ways of implementing the six principles of UNRPME under post-COVID-19 for rebuilding capacity and for generating a new kind of workforce in caring related services.

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