Rozprawy doktorskie: „Small enterprises”

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Bajracharya, Pranisha, i Masdeu Natalia Roma. "Tacit Knowledge Transfer in Small Segment of Small Enterprises". Thesis, Linköping University, Department of Management and Economics, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-6209.

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Background: Though small enterprises are regarded as engine for the modern economy, they are not pioneers when it comes to implementing new advances like tacit knowledge transfer procedures. Tacit knowledge is often referred as skill, know-how and expertise which are embedded in each individual in an organization. The critical skills and competences of employees are intangible assets and firms’ intellectual resources. In this context, the tacit dimension of knowledge is potentially important to be transferred among individuals, either in tacit or explicit form, to build the core capabilities of small enterprises.

Problem Discussion: The existent Knowledge Management (KM) research has been mainly focused on big companies, providing little information for small enterprises. Authors believe the lack of attention that those small enterprises are putting on the strategic management of their knowledge is worrying. Tacit knowledge is one of the less explored areas within KM due to the difficulty to codify, formulate or express it. Despite this fact, it is perceived as “some kind of Holy Grail that will enable magnificent things to happen as soon as the codes of tacit knowledge have been deciphered”.

Purpose: The purpose of this study is to increase the understanding of the transference of tacit knowledge among individuals within small segment of small enterprises.

Method: To gather the information pertaining to tacit knowledge transfer in the small segment of small enterprises, authors have performed a qualitative and explanatory research by conducting several interviews with two small companies.

Result: Tacit to tacit knowledge transfer has been identified as more relevant than tacit to explicit conversion in the small segment of small enterprises. Therefore the main drivers of the transference of tacit knowledge are learning at personal level and common culture. Time, cost and distance have been recognized as major problems for small enterprises when transferring tacit knowledge.

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Juell-Skielse, Gustaf. "ERP adoption in small and medium sized enterprises". Licentiate thesis, Stockholm, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-3982.

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Buleje, Miguel. "The Impact of Enterprise Resource Planning Systems on Small and Medium Enterprises". NSUWorks, 2014. http://nsuworks.nova.edu/gscis_etd/108.

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Enterprise resource planning (ERP) systems are considered the price of entry in today's business environment, and the number of small and medium-sized enterprises (SME) retiring legacy systems in favor of ERP systems is increasing exponentially. However, there is a lack of knowledge and awareness of ERP systems and their potential benefit and effect on performance, and overall value to SMEs. While ERP adoption costs and potential benefits are high, it is not apparent whether the end result will translate into higher productivity for SMEs. The goal of this study is to evaluate the benefits that accrue to a firm on adoption of an ERP system. In the context of SME, a production function approach is used to assess benefits over short and long term. In addition to the production function approach, a variety of related methods such as those based on stock market valuation and Tobin's Q are examined. Data were collected using the well-known CRSP datasets for SMEs. Analysis of data suggests that ERP implementation has no effect on firm's performance as measured by profit margins, Tobin's Q ratio and Labor productivity. In fact, ERP investments do not yield noticeable improvements on the performance measures even four years after implementation. Weaknesses in data suggest that the conclusion may be seen as tentative. The results of this research study, added value to the academic knowledge base by helping to understand the effects ERPs have on SMEs overall performance.

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Skandalakis, Alexandros. "Knowledge transfer between small manufacturing enterprises". Thesis, Cranfield University, 1999. http://dspace.lib.cranfield.ac.uk/handle/1826/3374.

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This thesis illustrates that didactic and gnostic practices, identified through a structured Knowledge Transfer Framework, can effect business improvement in Small and Medium-sized Enterprises. Small and Medium-sized Enterprises form a significant heterogeneous economic force. They strengthen the capacity of a country to generate employment and wealth for the general benefit of regional and national economies. The importance of SMEs in the prosperity of a society and their contribution to new job creation, coupled with the recognition that they seem to underperform, enhances the need to assist smaller companies improve their performance. The author investigated the essence of Small and Medium Enterprises, conducted a literature review in Benchmarking and Self-Assessment principles and asserted the importance of knowledge in sustainable business development. The author introduced the SME Knowledge Deficit, assessed its implications on business improvement, and elaborated that the Knowledge Deficit can be addressed through the establishment of a Knowledge Transfer Framework in the SME domain. The thesis establishes the characteristics of a Knowledge Transfer Process for SMEs, leading to the development of a Knowledge Transfer Framework in the domain. This supports business improvement. The framework provides diagnostic assessment of business performance, task defined specific solutions embracing better practices and innovative advances through Win-Win Benchmarking. The analysis connects to business performance, and recalibrates Small and Medium-sized Enterprises towards better practices. Improved business performance is based on knowledge sourced from superior performing companies. This is shown to be effective despite the polyonymous and indiomorphous nature of their business environment. The Knowledge Transfer Framework combines Self-Assessment and Benchmarking practices. It is implemented through Focus Group practices. This practical research was validated in a specially selected portfolio of Small and Medium-sized Enterprises in the United Kingdom. It draws upon practical application in Spain and Germany. The author demonstrated that Knowledge Transfer can successfully occur amongst Small and Medium-sized Enterprises if approached through a structured methodology. The foundation of a grand Benchmarking database is not essential for Knowledge Transfer. Superior practices can be successfully sourced and disseminated via a structured Knowledge Transfer Framework and a portfolio of specially selected enterprises displaying superiority in a designated area of their business, rather than from global best practices.

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Hung, Pui-ling Elsa. "Government support for small and medium enterprises (SMEs)". Click to view the E-thesis via HKUTO, 2003. http://sunzi.lib.hku.hk/hkuto/record/B31967206.

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Perren, Llewellyn James. "The development of micro-enterprises". Thesis, University of Brighton, 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.318730.

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This thesis examines micro-enterprises (firms with under ten employees) pursuing some degree of gradual growth. While very little research specifically targets the growth of micro-enterprises, there was a host of possible influencing factors suggested by the rather broader small business literature. Less literature was found on how the complex interaction of these factors might stimulate a firm's development. A framework was derived which suggested how the factors identified might interact with four key growth drivers, namely; management expertise for growth, owner's growth motivation, resource access and demand. The framework contributed a clear agenda for analyzing a firm's growth, while allowing the specific issues of any particular firm to be investigated within its environmental context. Sixteen case studies were investigated to allow sufficient comparison across a number of firms for some generalisations to be made with a degree of conviction, while retaining adequate quality in the detailed analysis of each firm to allow the intricate configuration of factors to be understood. Two dimensions of comparison were followed. Firstly, comparison between firms that achieved different levels of growth (no attempted growth, attempted but not achieved growth and achieved growth) and secondly comparison between different sectors (retailing, service, wholesale and manufacturing). Patterns were discovered in the interaction of these factors which allowed the original framework to be empirically authenticated and improved. The quality of the data encouraged deep consideration of the process by which factors influence the growth of the firm. The analysis suggests that for a firm to grow through the micro-enterprise phase, the combined influence of factors on all four sets of growth drivers proposed in the framework needs to be positive. The possibility of a number of different factors influencing any particular set of growth drivers suggests that no factor, however strongly motivating, will itself be essential to the growth of the firm. The framework provides a useful structure to help micro-enterprise ownermanagers and their advisors formulate growth strategies by highlighting areas which require attention. It may also afford some degree of qualitative prediction of the likelihood of a firm achieving successful growth. These results reinforce the need for researchers to accept the complexity of growth factors and not to search for simplistic solutions.

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Ruyter, Masood. "The measurement of enterprise architecture to add value to small and medium enterprises". Thesis, Cape Peninsula University of Technology, 2012. http://hdl.handle.net/20.500.11838/2293.

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Thesis (MTech (Information Technology))--Cape Peninsula University of Technology, 2012.
South Africa has a complex financial and retail service industry with high reliance on the use of IT systems to ensure effectiveness and maintainability. Decision making and improved outcomes may be done through an IT aligned enterprise architecture (EA) strategy. EA is a capability that contributes to the support and success of an organisations' IT. Organisations are currently using EA to better align IT and the business strategy which provides a comprehensive v.ew of the IT system. Thus, EA is increasing in organisations yet the measurement and value of EA is limited to organisations and enterprise architects. The discussions of the benefits and value of EA has been discussed for several years, however there are still no consensus about how the benefits and value of EA can be measured. The lack and clear understanding of the benefits and value of EA needs to consider different aspects of IT as well as the shareholders when measuring the benefits and value of EA to an organisation.

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Singh, Alicia. "Employee Retention Strategies in Trinidadian Small Enterprises". ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5782.

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Organizational leaders face obstacles stemming from the lack of employee retention. An ineffective retention strategy can result in the loss of employees and the loss of institutional knowledge. Lack of appropriate retention strategies can negatively impact the reputation of the organization and ultimately affect the financial standing of an organization. Grounded by Herzberg's 2-factor theory, the purpose of this multiple case study was to explore strategies small retail business managers in Trinidad used to retain employees. I collected data through face-to-face semistructured interviews with 5 small business managers and a review of company documents. Data were analyzed using methodological triangulation, thematic analysis, and Hutchinson, Johnston, and Breckon's analytic techniques to identify patterns and themes. Member checking was completed to ensure accuracy and credibility. Five themes emerged from the data: frequent communication improved employee retention, employee engagement motivated employees, compensation considered effective retention strategy, employee recognition enhanced job satisfaction, and advancement decreased job dissatisfaction. The findings from this study may contribute to positive social change by increasing awareness of effective retention strategies. Potential insight into effective retention strategies can benefit leaders and provide stability for employees. Improvement in retention strategies can lead to stabilized employment for employees and their families thus keeping the replacement costs at a minimum and increasing organizational performance.

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Ravarini, Aurelio. "Information technology capability within small-medium enterprises". Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2010. https://ro.ecu.edu.au/theses/151.

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The study presented in this thesis investigates the influence of IT capability on the relationship between IT expenditures and long term business performance. To do so, the Resource Based View (RBV) has been used as the theoretical framework, and, within such a framework, the concept of sustainable competitive advantage has been used as a point of reference. IT capability, a term often mentioned in the scientific literature dealing with the applications of RBV in the IS field, has been the subject of this study. Within the IS discipline, IT capability is perceived to have considerable influence on the effect of IT expenditure on the long term results of an organization. However, few studies have identified the extent of this influence and indeed the very definition of IT capability has been so ambiguous that no measurement instrument has been developed and universally accepted. In this thesis we recognized this lack and carried out a multi-method study, to first identify a comprehensive definition of IT capability and then to develop and validate a measure of IT capability and evaluate its role on business performance. The empirical study was performed within the context of small-medium enterprises (SMEs),which implies a lower level of organizational complexity but in order to reflect the reality ofmodern business all such organisations were involved in inter-organisational networks within industrial aggregations in Italy. Eleven SMEs were involved in a multiple case study, and 77 SMEs (belonging to the textile and the mechanical industrial districts in Italy) were surveyed and these results analysed and aggregated to form some conclusions with respect to the meaning and influence of IT capability. The study was conducted over a number of stages to allow an initial definition of IT capability to be evaluated within a case study context and then expanded prior to the main survey. As such the literature review and analysis of previous studies was carried out in two different time periods as the scope of the study was refined.

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Yeung, Ka-wing Ricky. "IT implementation in small and medium manufacturing enterprises /". Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18873406.

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熊佩玲 i Pui-ling Elsa Hung. "Government support for small and medium enterprises (SMEs)". Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2003. http://hub.hku.hk/bib/B31967206.

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Adam, Elena Daniela. "Knowledge management cloud-based solutions in small enterprises". Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Informatik, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-28275.

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Purpose – The aim of this study is to determine if adopting cloud-based knowledge management is a viable way forward for small enterprises and to investigate what are the main factors that might facilitate or inhibit these companies to adopt such solutions.Design/Methodology/Approach - In order to understand the main factors that could influence the adoption of a cloud-based knowledge management solution in small enterprises, I used a qualitative research approach, based on four semi-structured interviews with four small companies from Romania.Findings – The results of the study suggest that implementing knowledge management in the cloud is particularly beneficial for small enterprises, as a lower investment in IT infra-structure can create a competitive advantage and help them implement knowledge man-agement activities as a strategic resource. Moreover, the study suggests that relative ad-vantage, compatibility and technology readiness will influence companies in moving their knowledge to the cloud. Also, the study reveals that companies which did not adopt such a solution had already established systems for managing knowledge and failed to realize its benefits, it was not perceived as needed, they had a low level of awareness or cited security and uncertainty reasons.

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Gumel, Babandi Ibrahim. "Strategizing for Sustaining Small Business Enterprises in Nigeria". Thesis, California Southern University, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10636125.

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Small business enterprises are important to the economic growth of Nigeria because they make up 97% of the economy and contribute 70% of the country’s job opportunity. Notwithstanding the importance of small businesses in the Nigerian economy, 80% fail within the first five years. Based on system theory developed by Ludwig von Bertalanffy, the purpose of this multi-unit qualitative case study was to investigate the strategies owners and managers used to sustain operations longer than first five years. Twelve senior managers of small businesses in Dutse Nigeria participated in an interview. Methodological triangulation of interview questions was used to collect the data. Review of transcribed data and member checking were used to affirm the validity, credibility, and reliability of the study. Ten dominant themes emerged as findings: managers with educational and professional qualifications, skills, and experience; written business and strategic planning; additional financing; commitment of owners; and improved working conditions and good employees manager rapport. Other findings include the use of word of mouth and maintaining a close relationship with top 20% and high spending customers; use of local FM radio stations, social media, and face-to-face contacts marketing; and the use of e-commerce and e-payment platforms. The findings also include the use of support services; and knowledge of seasonality, cutting cost, and financial discipline. Findings might be utilized by small business owners and managers to develop success strategies to sustain operations longer than first five years which might mitigate small business failure. Mitigating small business failure might contribute to the growth of Nigerian economy.

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Jensen, Joan, i n/a. "Electronic Commerce and Small and Medium Business Enterprises". University of Canberra. n/a, 2005. http://erl.canberra.edu.au./public/adt-AUC20070517.130605.

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The aim of this research was to discover the issues influencing the adoption of e-commerce by small and medium business enterprises (SMEs) in the Australian Capital Territory (ACT). The demand aspect of the theory of diffusion of innovation enabled the formulation of a number of research propositions which formed the focus for this research. Seventy-five randomly-selected SMEs within the ACT were interviewed. Of these seventy five, fifty had adopted e-commerce and twenty-five had not. Findings complemented results from other studies, but also added to them. Factors from the demand aspect of the theory of time, resources (personnel, financial, technological), business organisation, size, return on investment, push by outside agencies or clients, and communication channels were found to be of little importance. Of greater importance were characteristics of the SME operators themselves (such as their innovativeness, their relative youth and educational level), the size of their business, the number of years it had been operating, and marketing issues. A prime consideration was that of attaining and maintaining a competitive edge over their competitors. Security and privacy issues were of little consideration prior to the adoption process, but became of much greater importance once SMEs had adopted e-commerce. Some things discovered by this research that have not appeared in the reporting of other studies included: � The importance of tertiary education for the primary decision-makers in the organisation; � The role banks played in the adoption process; � The high cost and difficulty of compliance with government regulations, especially regarding the employment of staff; and � The lack of use of specifically established communication channels, set up by government bodies or associated industry organisations to educate and inform SMEs about the potential and process of e-commerce. Results of this research have implications for a large number of associated stakeholders � government, educational institutions, and trade, industry and professional associations � and as such deserve to be widely disseminated.

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Rauch, Andreas. "Success factors of small and medium sized enterprises". [Amsterdam] : Amsterdam : University of Amsterdam, Faculteit Maatschappij- en Gedragswetenschappen ; Universiteit van Amsterdam [Host], 2000. http://dare.uva.nl/document/57256.

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Yeung, Ka-wing Ricky, i 楊家榮. "IT implementation in small and medium manufacturing enterprises". Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31268432.

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Lebediev, M. K. "Features of implementation of audit for small enterprises". Thesis, Київський національний університет технологій та дизайну, 2019. https://er.knutd.edu.ua/handle/123456789/14065.

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Vihopen, Orest. "Problem questions of the enterprises of small business". Thesis, Видавництво СумДУ, 2005. http://essuir.sumdu.edu.ua/handle/123456789/13619.

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Ekop, Dr Emmanuel. "Funding Strategies for Small- to Mid-Sized Enterprises". ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5698.

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Small firms struggle to survive competition with limited resources, and about 50% of start-up organizations fail after 5 years. The purpose of this qualitative multiple case study was to explore the strategies some beauty salon owners in the mid-Atlantic region of the United States use to access financial resources to support growth for longer than 5 years. The conceptual framework for the study was the resource-based view theory of the firm. Data were collected from 6 beauty salon owners who had succeeded for longer than 5 years. Semistructured face-to-face interviews and review of archival and transcript data yielded data saturation in combination with member checking. Data analysis was conducted using methodological triangulation with keyword-in-context analysis, comparison analysis, and content analysis. The 4 emergent themes from the study were personal savings, formal education and professional training as keys to funding, funding strategies, and small business challenges in acquiring funding. Findings from this study may contribute to social change by providing best practices and funding strategies that leaders of small- to mid-sized enterprises may use to access funding to ensure business survival for longer than 5 years. In addition, the findings in this study may reduce small business failure rate, increase sales revenue for the government, and increase employment in the region.

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van, Rijn Micha, i David Jansen. "Performance Measurements for Social Enterprises : With focus on Small and Medium sized Social Enterprises". Thesis, Högskolan i Jönköping, Internationella Handelshögskolan, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-26999.

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As the field of Social Enterprises has strongly grown over two decades, the importance of Social Enterprises for the society has also grown and still developing, more and more to a third economic segment between the private and public economy. Within this study we explain how “Small and Medium sized Social Enterprises” (SMSEs) can face the increasing pressure to measure and demonstrate their impact to society and their stakeholders. We especially address the limitations in skill and resource endowment, which SMSEs most commonly face. We execute this research based on a practical and outcome-oriented method and therefore apply an overall pragmatic research philosophy. The research is further designed around a narrative strategy, with an exploratory mono method cross-sectional study. For the collection of empirical data, six semi-structured interviews were conducted with (Social) Entrepreneurs and their stakeholders. This study finds a language barrier between SMSEs and their commercial stakeholders, caused by low willingness from the Social Entrepreneurs’ side to adapt to a commercial business language. The findings of this study further imply that SMSEs are capable of using surveys to measure their performance quantitatively, in terms of in- and output. More importantly, our results suggest that these measurements, completed with additional “soft” measurements to “qualified narratives”, are sufficient to prove the SMSEs’ performance to their stakeholders. Finally, this study takes up an existing contingency model and enriches it with the revealed discoveries, to a more comprehensive measurement approach for SMSEs. It thereby contributes to the field of Social Enterprises and lays valuable foundations for further research.

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Sarosa, Samiaji. "The information technology adoption process within Indonesian small and medium enterprises". University of Technology, Sydney. Faculty of Information Technology, 2007. http://hdl.handle.net/2100/427.

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This thesis examines the adoption process of Information Technology (IT)-based solutions within small and medium enterprises (SMEs) in Indonesia, in the furniture and handicraft industries. As the Indonesian SMEs grew in size, they faced new problems in managing their businesses. They have tried to use IT to support their business and resolve some of these problems. Yet in their efforts to adopt IT, they often faced new problems by introducing new technology into the organisation. The thesis examines the experiences of 35 Indonesian SMEs when they adopted IT. We investigated what factors were influencing IT adoption; the process of IT adoption which covers decision making, implementation or deployment and evaluation; and how SMEs cope with and recover from failure. The participants’ experiences were compared to what has been reported in the existing literature. Analysis of the relevant research literature revealed some unexplored issues concerning IT adoption within SMEs. Most of the published research has been conducted in developed countries, with little in developing or less developed countries. From those few, only one was conducted in Indonesia and it was about IT diffusion. The focus of previous studies was mainly to explore factors influencing IT adoption and they mostly utilised survey techniques to elicit the factors. The scant literature suggests that exploring IT adoption can be approached from three different perspectives: individualist, structuralist, and interactive process. This thesis uses the interactive process approach to explore how well those factors that have been well documented in the literature actually work in Indonesian SMEs’ IT adoption. As a result of our exploration, we formulated a model of an interactive process view of IT adoption within Indonesian SMEs. A qualitative approach was used to answer research questions and explore the participants’ experiences in depth. In this thesis, we used in-depth interviews to explore participants’ experiences. These interviews enabled us to draw out not only IT adoption processes but also successes and failures in IT adoption. Semi-structured interviews were used as the data collection tool. They provided guidance so the interviews stayed well within the focus of the thesis, yet provided room to explore new and relevant issues that emerged during the interview process. Content analysis of the interview transcripts was used to extract answers given during the semi-structured interviews and to identify new themes that emerged from the data. The analysis resulted in important findings. First, it confirms some factors found in the literature as actually influencing IT adoption in Indonesian SMEs. Despite some similarities, we found some differences such as government role and competitors’ influence on IT adoption. The other findings are concerned with the failures faced by some of the participants. We then explore the differences between failed and successful participants, and how Indonesian SMEs cope with and recover from failed IT deployment. Finally, we revised the initial model of the interactive process of IT adoption. The extended model captures new insights into success and failure of IT adoption, and could provide a better understanding of IT adoption within Indonesian SMEs. The interaction between different factors in the IT adoption shows how those factors influence each other and how different stakeholders could manage their own interests related to IT adoption. The improved model could be used to guide Indonesian SME managers to manage their adoption of IT more effectively.

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Ohlenschlager, Moritz. "Exit Strategies of German Small and Medium-Sized Enterprises". St. Gallen, 2008. http://www.biblio.unisg.ch/org/biblio/edoc.nsf/wwwDisplayIdentifier/03606399002/$FILE/03606399002.pdf.

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Andersson, Arvid, Carl-Filip Clausson i Daniel Johansson. "Competence barriers to innovation : A study on small enterprises". Thesis, Jönköping University, Jönköping University, JIBS, Business Administration, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-7695.

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Innovation is, in most cases, a necessity for firms in today’s changingmarket place. It has the potential to offer firms numerous advantages,including increased profit and growth. However, innovationis no easy process and there are many barriers and impedimentsto innovation that needs to be overcome in order to efficiently innovate.A study conducted by Vinnova (2007) showed that 18% ofSMEs consider a shortage of qualified personnel as a high barrier toinnovation.

How are competence barriers to innovation experienced by smallenterprises in the selected sample? Do competence barriers to innovationvary depending on different firm characteristics and in thatcase how? Which consequences do small enterprises encounter as aresult of facing competence barriers to innovation? Are small enterprisesthat face high competence barriers to innovation more likelyto encounter consequences?

The purpose of this research report is to investigate competencebarriers to innovation within small enterprises and the consequencesthese barriers might result in.

Competence barriers to innovation are considered moderate in thissample. The highest barrier was shortage of qualified personnel necessaryfor innovation. In general, small enterprises that experienceda higher level of competition also faced higher competence barriersto innovation. The most frequently reported consequences fromfacing competence barriers to innovation were; inability to acceptcertain jobs or contracts, decreased profitability and difficulty in expandingthe business. Small enterprises which face higher competencebarriers to innovation are more likely to encounter consequences.

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Gebramicheal, Zelalem Berhanu, i Tsegahiwot Teketel Habtegiorgis. "Internal Control in Swedish Small and Medium Size Enterprises". Thesis, Umeå University, Umeå School of Business, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-35030.

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Small and medium size enterprises are currently the major part of economic activities through out the world. Nowadays, they represent about 99% of all types of enterprises in Sweden, with providing high job opportunities to its labour force as these enterprises need focus in their development; the internal control mechanism is a means and a way of directing, monitoring and measuring the SMEs resources. It plays an important role in preventing and detecting fraud and protecting the physical and intangible resources as well as leading to high efficiency of the business operation. one since it contributes a lot for the majority of business enterprise involved in SMEs.

This study examines and describes the effectiveness of internal control systems in Swedish small and medium size enterprises. The study focuses on the main five components of internal control and their impact on achieving the company’s objectives. In so doing, the study creates a better understanding of effective internal control that may be applicable to the context of SMEs and establish theoretically the features of an effective internal control for sampled SMEs. To achieve this objective we formulate one research question: system of SMEs comply with the principles of effective internal control? into how closely SMEs follow the virtues of effective internal control in their business operation.

Applying an inductive approach in qualitative interview, the study found out that, contrary to what is generally suggested, SMEs are aware of the importance of having a good internal control system. The findings of the research enabled the emergence of a theory grounded in the collected data. Indeed, the major features of an effective internal control system applicable for SMEs are found to be control activities, effective information and communication system, effective monitoring and evaluation system framework.

Key words: SMEs, internal control, control environment, risk management, control activities, information and communication, monitoring and evaluation

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Mayanja, Jamiah. "Business ethics in Ugandan small and medium-sized enterprises". Thesis, Nelson Mandela Metropolitan University, 2016. http://hdl.handle.net/10948/8521.

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SMEs have been acknowledged by governments globally as a prime source of economic growth and development. In Africa there has been a noticeable increase in the number of SME establishments. In Uganda, SMEs are the most popular business choice and play a major role in the national economy. Although SMEs significant economic contributions are generally acknowledged, being ethical and successful has become a challenge, as many SMEs in Uganda have not fully adopted and integrated ethics into their business strategies. Understanding the reasons for the increased unethical behaviour in SMEs is central to their continued business success. The primary objective of the study was to investigate the factors that influence ethical business conduct in Ugandan SMEs. From a comprehensive literature review, three main independent variables (staff-, business- and external environment factors) were identified as variables influencing ethical business conduct (dependent variable) of SMEs. A hypothetical model was developed to determine whether the independent variables have an influence on the dependent variable. Twelve hypotheses were formulated to test the relationships between three staff factors, five business factors, four external environment factors and ethical business conduct. The study sought the perceptions of SME owners or managers in the Kampala District and utilised the quantitative research paradigm. A survey was conducted with the aid of a structured self-administered questionnaire distributed by three fieldworkers. A combination of convenience and snowball sampling was utilised. The final sample comprised 384 respondents. The validity of the measuring instrument was ascertained by using exploratory factor analysis. The Cronbach‟s alpha values for reliability were calculated for each of the factors identified during the exploratory factor analysis. A total of ten valid and reliable factors were retained. Pearson product-moment correlation and multiple regression analysis were used to test the correlation and statistical significance of the relationships hypothesised between the various independent and dependent variables. One statistically significant relationship was found between the staff factors (employee attitude) and ethical business conduct. Two statistically significant relationships were found between the business factors (knowledge acquisition and management practices) and ethical business conduct. Three statistically significant relationships were found between the external environment factors (legal requirements, industry norm and media power) and ethical business conduct. External environmental factors seem to have a greater influence on SME ethical business conduct in Uganda. Multivariate Analysis of Variance (MANOVA) was used to identify if significant relationships exist between the eight demographic variables and seven reliable and valid independent variables. Furthermore, post-hoc Scheffé tests identified where the significant differences occurred between the different categories. Cohen‟s d-values were calculated in order to assess the practical significance of the mean scores. A total of twelve practical significant relationships were identified. SME owners or managers should consider employing staff with the right attitude to uphold sound ethical business values. They should implement ethical management practices to promote ethical business conduct amongst employees and ensure that employees are made aware of what is regarded as acceptable ethical business behaviour. SME owners or managers should adhere to legal requirements and industry norms to be known as businesses exhibiting ethical behaviour and utilise media to instil and guide ethical values in employees. Lastly, they must pay attention to the role that demographical variables such as: gender, level of education, current employment status, number of years in business and number of employees, play in behaving ethically in business.

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McElroy, Rachelle, Itzel Orozco i Renee Simard. "Applying Strategic Sustainability : For Small and Medium Sized Enterprises". Thesis, Blekinge Tekniska Högskola, Avdelningen för maskinteknik, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3015.

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Small and Medium-sized Enterprises (SMEs) are an underutilised sector to disseminating sustainability within communities. Entrepreneurs are action-oriented individuals who enjoy challenges and act upon environmental feedback, making them ideal change agents. However, there is a lack of tools specifically targeted towards SMEs to help them act strategically towards sustainability. In order to support entrepreneurs and motivate them into becoming catalysts for change towards sustainability the research team identified the need to provide them with a customized tool. The tool will be focused towards entrepreneurs interested in starting up new businesses with a core strategy of sustainable development. If the entrepreneur is able to apply sustainability at the beginning of their business venture, it reduces the need for later corrections. The research examines what is needed in a tool to support entrepreneurs and how to encourage them through the conception of adopting sustainable strategies.

Renee Simard #1066 Amphion St., Victoria, BC V8S 4G3 Rachelle McElroy 637 Cowper St. Victoria, BC V9A 2E8 Itzel Orozco 1138 E 22nd Ave Eugene OR 97403 United States

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Ploybut, Sutthirat. "Financial reporting by small and medium enterprises in Thailand". Thesis, University of Portsmouth, 2012. https://researchportal.port.ac.uk/portal/en/theses/financial-reporting-by-small-and-medium-enterprises-in-thailand(e3301103-2044-412e-94a6-9d76c5e727d9).html.

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The increasing complexity of financial reporting requirements, especially accounting standards, leads many countries to consider moving to simpler reporting requirements for small and medium enterprises (SMEs) in order to reduce reporting burdens. In response to such concern, the International Accounting Standards Board (IASB) also released the IFRS for SMEs, an international accounting standard intended for SMEs worldwide. In Thailand, SMEs are required by law to prepare and publish general purpose financial statements for statutory reporting, but the Thai financial reporting framework is complex. Thus, it would be beneficial for Thai SMEs if their reporting burdens were reduced. The IFRS for SMEs might be considered as an alternative set of accounting standards in Thailand, so its suitability to Thai SMEs is worth evaluating. This present study examines SME reporting in Thailand to ascertain its features and to evaluate its costs and benefits to SME stakeholders. Both qualitative and quantitative approaches are adopted in the study. Semi-structured interviews of SMEs, users and other stakeholders are conducted and the data are analysed using Strauss and Corbin’s grounded theory approach. A questionnaire survey of directors or managers of SMEs and a review of SME financial statements are also undertaken. Univariate and multivariate data analysis is carried out with these two data sets. Overall, the interview and survey research concludes that SMEs in Thailand prepare and publish their financial reporting largely in order to meet legal requirements. They rely on their accountants in fulfilling these reporting obligations. For SME directors, costs of reporting are not considered to be an undue burden. Tax authorities, entities’ managements and lenders, in order, are perceived to be the most important users. However, it appears that the financial information in SME financial is unable to meet the needs of these main users. Preparation of financial statements with tax motivation, limited disclosures and out-of-date information are identified as the main weaknesses in SME financial statements. The analysis of SME financial statements shows that: the majority of SMEs engage in simple business transactions and non-compliance with mandatory accounting standards exists among many SMEs. SME stakeholders generally support using simpler accounting standards for SMEs. The IFRS for SMEs seems to be too complicated for many Thai SMEs and inconsistency with tax rules is an issue. The findings of this study are of interest to standard setters and other SME stakeholders in Thailand and other countries. The study also provides implications for SMEs, their accountants and their stakeholders.

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Rose, T. J. "Sustained growth in small enterprises : a process management approach". Thesis, Cranfield University, 2003. http://dspace.lib.cranfield.ac.uk/handle/1826/4171.

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This thesis illustrates that given the necessary resource and a structured Business Growth Framework, Small and Medium Enterprises can lay the foundation for sustained growth. The author investigated the essence of Small and Medium Enterprises, conducted a literature review in SME growth, and asserted the importance of the application of structure to business processes in achieving sustainable business growth. The author introduced the SME business process structure deficit, assessed its implications on business growth, and elaborated that the business process structure deficit can be addressed through the methodical application of six internationally accepted UK initiatives already available in the SME domain. The thesis establishes the characteristics of Business Growth for SMEs, leading to the development of a Business Growth Framework, based upon a defined set of business processes. This framework supports business growth. The framework provides diagnostic assessment of business process performance, process specific improvements embracing better practice through the innovative application of, for example DTI publications, and internal Benchmarking linking, if desired, to the UK Benchmarking Index. The resulting Business Growth Framework, along with the Business Growth Framework Implementation Methodology have evolved during this research and are the key tools for sustained business growth developed by the author and discussed in this thesis. The benefits of close integration of financial and manufacturing systems, like ERP, with Business Processes is discussed. The author demonstrated that Business Growth could successfully occur amongst Small and Medium Enterprises if approached through a structured methodology. Intentionally no new and complex business models have been proposed. The research showed that there is sufficient literature available in this area already.

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Leith, Andrew R., of Western Sydney Hawkesbury University i Faculty of Management. "Competitiveness of Australian small to medium enterprises in Indonesia". THESIS_FMAN_XXX_Leith_A.xml, 2000. http://handle.uws.edu.au:8081/1959.7/512.

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The purpose of this research is to determine whether Indonesian business practices and culture inhibit the competitiveness of Australian small to medium enterprises in Indonesia. Prior to the current economic demise of the Indonesian economy, Australia's trade relations with its closest Asian neighbour were not as significant as trade with countries far removed from Australia's shores. Previous research has identified that cultural problems and inadequate communication contribute towards the lack of competitiveness of international small to medium enterprises.However there has been no rigorous and comprehensive research specially related to Australian entrepreneurs and the problems they encounter in Indonesia.Several key themes emerged from this study which indicated that thorough planning and market research are more important than a comprehensive understanding of business practices and culture. What the research brings to extant literature is a rigorous and methodological analysis of Indonesian business practices from an Australian entrepreneur's perspective. This provides a structured link between the parent disciple of cross cultural communications, the plethora of information on Asian business practices, and the reality of Australian small to medium enterprises attempting to enter the Indonesian market
Doctor of Philosophy (PhD)

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Ghanatabadi, Firouzeh. "Internationalization of small and medium-sized enterprises in Iran /". Luleå, 2005. http://epubl.luth.se/1402-1544/2005/01.

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Leith, Andrew Roydon. "Competitiveness of Australian small to medium enterprises in Indonesia /". View thesis View thesis, 2000. http://library.uws.edu.au/adt-NUWS/public/adt-NUWS20030429.163902/index.html.

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Thesis (Ph.D.) -- University of Western Sydney, 2000.
A thesis submitted as part of the candidature requirement for the award of a Doctorate of Philosophy, November 2000, University of Western Sydney. Bibliography : leaves 204-215.

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Lok, Tak-ming Jafy, i 駱德明. "Auditing of small enterprises in Hong Kong after 1997". Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1991. http://hub.hku.hk/bib/B31265029.

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Dabo, Danjuma A. "Financing of small and medium sized enterprises in Nigeria". Thesis, Loughborough University, 2006. https://dspace.lboro.ac.uk/2134/7838.

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The objective of this study is to assess factors which affect the performance of SMEs in Nigeria. The literature shows that economic development, growth and poverty alleviation are vitally linked with reliable and sustainable operations of SMEs. This is particularly relevant to Nigeria which seeks to diversify its real sector by reducing over-dependence on the volatile oil sector. In recognition of these problems the Nigerian government set up the Small and Medium Industries Equity Investment Scheme (SMIEIS) for SMEs. Nonetheless, as it is the case in many developing countries, SMEs are faced with poor access to financial resources, and little research seems to have focused on factors affecting the performance of SMEs in Sub-Saharan African economies including Nigeria. The study is primarily based on an extensive mail survey of 502 SMEs in Nigeria's two regions and three main sectors (manufacturing, business services, and trade sectors). Accordingly, a broad range of testable hypotheses have been formulated which tend to capture peculiarities in the Nigerian economy using correlation and logistic regression analysis. Access to finance, difficulties encountered, financing decisions and desire for Islamic finance turned out to be the major factors affecting regional and sectoral performance of SMEs. The study reveals some significant differences in the regional performance of SMEs. Most important amongst these differences are: ease of `access to finance', `difficulties encountered' in the process, decisions about `accepting or rejecting' bank financing, and the regional appeal of `Islamic finance' with its different financing modes. It also reveals significant difficulties in obtaining external finance by the entire survey respondents. The study concludes that characteristics internal to the SMEs (like Firm age and size, location and legal form) and their owner-managers characteristics (like education, experience and age) seem to determine the demand for and use of external financing. It recommends policy makers and SME stakeholders to review the existing SMIEIS policies which unduly exclude most SMEs from having access to such finance.

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Panayiotou, Panayiotis. "Automated visual inspection in small and medium sized enterprises". Thesis, University of Sheffield, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.339935.

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Smith, Mark T. "Eco-design innovation in small and medium sized enterprises". Thesis, Open University, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.341364.

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Wadzwanya, Faith Chivimbiso. "Managing small and medium enterprises using project management principles". Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2652.

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Thesis (MTech (Business Administration (Entrepreneurship)))--Cape Peninsula University of Technology, 2017.
Although SMEs are aware of project management, it seems that a vast majority of firms are not actually well-informed about what project management is, and therefore, might not even be adhering to project management principles. Hence, the main objective of this study was to determine the extent to which SMEs (involved in construction, events and information technology and located in the Cape Metropolitan area in South Africa) apply project management principles. This study used a mixed method approach (both qualitative and quantitative) and various relevant instruments to collect and analyse data. A total of 223 questionnaires were administered to employees working in conjunction with a project management department, and five face-to-face interviews were conducted with owner-managers of selected SMEs. The statistical package for social science (SPSS) was used to analyse the quantitative data with results presented in a tabulated format; content analysis was used to transcribe qualitative data and categorise this data into themes. The study found that the project management sector is still predominately male-dominated, and project teams are not selected on the basis of experience. Furthermore, those who lack experiences are not trained. The nature of work done, company understaffing, time and financial constraints and poor team dynamics were all cited as factors affecting the application of project management principles within SMEs. Several recommendations emerged from the findings. First, it was recommended that women be empowered as active participants in project management, thereby reducing the evident gender imbalance; training and development should regularly be conducted to fully equip employees with vital skills and competencies. This will more strongly ensure that clients are satisfied with quality outcome and thereby establish a good reputation for SMEs. Project managers should create contingency plans for potential challenges. Additionally, the project manager should ensure that by virtue of the company being understaffed, specific roles and responsibilities of individuals should be clearly delineated, clearly communicated and clearly understood. Alternatively, the company may employ more personnel for particular projects, or independent contractors could be hired to assist. Moreover, time constraints can be eradicated by establishing timelines through the Gantt chart and measuring milestones. Finance and other resources should be allocated economically with and ongoing budget-cost analysis for monitoring expenditure. It was also deemed advisable that project managers send their teams for wellness training to avoid negative team dynamics, and as for labour unrest, senior managers should engage proactively with unions and delegates.

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Vinberg, Stig. "Healthy performance in small enterprises : studies of organizational determinants". Licentiate thesis, Luleå tekniska universitet, 2003. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-26735.

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This thesis presents explorative studies aimed at contributing to more knowledge about relations between organizational factors such as aspects of leadership, learning, psychosocial working environment and quality, and relations between these factors and outcomes related to organizational and health performance, in small enterprises. The main focus is not on particular relations in isolation, but on a whole set of factors and the relations between these. The background of the studies is that several public authorities and researchers have discussed that a good working environment and work organization could be related to increased workplace health and organizational performance. However, only a few of all proposals have been transformed into actions, although small enterprises are seen to have difficulties to carry on development processes due to limited resources and knowledge of such processes. The presented studies and analysis are two-level, using both organizational level data for fifty-two enterprises and individual data for the leaders and co-workers (1090 individuals). The empirical findings give support for probable links between healthy work organizational factors and outcomes related to organizational and health performance. Other findings are that several organizational factors are inter-related, and that it is possible to find grouping of enterprises on two general dimensions. This may give support to those working with a concept-driven or holistic change strategy by integrating several aspects, in small enterprises.
Godkänd; 2003; 20070216 (ysko)

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Кузьменко, Аліна Олегівна, i Л. В. Роєнко. "The development of small and medium enterprises in Ukraine". Thesis, Київський національний університет технологій та дизайну, 2021. https://er.knutd.edu.ua/handle/123456789/18250.

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Майборода, Тетяна Миколаївна, Татьяна Николаевна Майборода, Tetiana Mykolaivna Maiboroda i L. Bashir. "Role of small and medium-sized enterprises in Tanzania". Thesis, Сумський державний університет, 2015. http://essuir.sumdu.edu.ua/handle/123456789/43705.

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Small and medium-sized enterprises (SMEs; sometimes also small and medium enterprises) are enterprises whose personnel numbers fall below certain limits. The abbreviation "SME" is used in the European Union and by international organizations such as the World Bank, the United Nations and the World Trade Organization (WTO).

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Saienko, M., Тетяна Володимирівна Пімоненко, Татьяна Владимировна Пимоненко, Tetiana Volodymyrivna Pimonenko, Олексій Валентинович Люльов, Алексей Валентинович Люлев, Oleksii Valentynovych Liulov i in. "New trends in marketing for small and medium enterprises". Thesis, Sumy State University, 2020. https://essuir.sumdu.edu.ua/handle/123456789/80997.

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Матеріал присвячено аналізу нових тенденцій маркетингу для малих та середніх підприємств.
Материал посвящен анализу новых тенденций маркетинга для малых и средних предприятий.
The material is devoted to the analysis of new marketing trends for small and medium enterprises.

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Armoutis, Nikolaos. "Small-medium engineering enterprises and e-business : executive summary". Thesis, University of Warwick, 2006. http://wrap.warwick.ac.uk/1165/.

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A preferred methodology for handling increasing customer demands and the resulting complexity is to design common modules or subsystems. The design of all the modules required by a complex system, such as a car, aeroplane or computer, is increasingly a task beyond the organisational resources of the OEMs and their close suppliers. Therefore, a larger burden is transferred down the supply chain. As a consequence, lower tier suppliers are required to play a more proactive role and demonstrate an appropriate breadth of skills and resources in order to provide complete sub-systems. This research focuses on collaboration and e-business for a solution which will enable engineering SMEs to respond to such challenges and undertake higher value projects. In particular, the aim of this engineering doctorate is to develop and implement a mechanism that puts together combinations of SMEs with the required capability, within an e-business environment. Accounting for 99.3% of all manufacturing companies and 50.8% of the total employment, SME prosperity and `well-being' has significant impact on the national economy. Analyses, such as these provided by KPMG and PriceWaterhouseCoopers, indicate that the demand for common components could substantially reduce the number of small manufacturers and subcontractors. Statistics published by the Office of National Statistics (ONS) confirm the decline of the sector, a reduction of over 22% in overall sector turnover has been reported in the past two years. Although, improved communication links through collaboration and `e' enablement could permit SMEs to move towards a more enriched business model, there is evidence that ebusiness take-up and success in Europe among engineering businesses is low. For instance, focusing on on-line sales, the eEurope 2004 benchmarking report admits that only 14% of SMEs make on-line sales and in only 7% of SMEs do on-line sales constitute more than 5% of their overall sales. The vast majority of companies still continue to rely on old trusted methods of doing business even though outsourcing to lower cost regions and countries is a major threat to many engineering SMEs in Europe. Access to specific competences drives organisations to collaborate with each other. Focusing on the organisational competence, a notion which expresses the key skills and capabilities of an organisation, an ICT based methodology has been developed and tested in this research. The `Competence Profiling Methodology' facilitates collaborative business processes. The methodology enables the discovery of appropriate collaborators for the development and manufacture of complex systems by matching complimentary competences and softer factors. These ideas were developed and tested within two SME projects in the West Midlands, Autocle@r and Autolean 3, as well as with the DTI funded Manufacturing Advisory Service - West Midlands, a one-stop shop to assist manufacturing SMEs. The results from these projects were used to develop a practical portal architecture, to help e-enable engineering SMEs. The resulting West Midlands Collaborative Commerce Marketplace, has over 2000 SME members, has had over 40,000 tenders through the system and over 100 companies are using collaborative spaces to coordinate resources. A key conclusion of this research is that traditional e-business is poorly suited to engineering SMEs being very standard product orientated. Skills and capabilities are far more generic than end products and focusing on them can support more effective eenablement of engineering companies. Results from the WMCCM (www.wmccm.co.uk) project confirm this.

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Tu, Ciwen. "The internationalisation process of small and medium sized enterprises". Thesis, University of Manchester, 2003. https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.669157.

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Chijioke, Matthias Ikenna. "Strategies to Sustain Small-and-Medium Sized Business Enterprises". ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/3146.

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Eighty-five percent of all firms operating in Nigeria are small-and medium-sized business enterprises (SMEs) and contribute almost 55% to the gross domestic product (GDP) in Nigeria. Capital flight and other growth inhibitors pose threats to the sustainability of SMEs in Nigeria. This exploratory multiple-case study was to determine strategies SME leaders use to sustain business operations in Nigeria. The study participants consisted of 15 SME leaders from 3 regional manufacturing firms who had successfully implemented strategies to sustain SMEs in Nigeria. Bertalanffy's general systems theory and Freeman's stakeholder theory were the conceptual frameworks used in the research. The data collection processes included semistructured interviews and reviewing company documents. After analyzing the interview data and validating through member checking, 5 core themes emerged during the data analysis process: creating new markets, encouraging opportunity for sustainable growth, securing additional funding sources, employee participation in decision making, and gaining competitive advantages. The findings may promote social change among the business community leaders by identifying essential characteristics to improve the posterity of SMEs in Nigeria.

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Ogoi, Henry Jefferson. "Strategies for Accessing Credit by Small and Medium Enterprises". ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2617.

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Small and medium enterprise (SME) business owners play a significant role in the Kenyan economy as they account for approximately 78% of total employment and 57% of the new jobs created. The purpose of this qualitative multiple case study was to explore what strategies some Kenyan SME business owners used within the past 5 years to access credit to improve company profitability and growth. The target population consisted of 4 SME owners of businesses located in Kakamega Town, Kenya, who have had access to credit within the past 5 years. The conceptual framework for this study was the social capital theory. Semistructured interviews were conducted and company documents were gathered. All interpretations from the data were subjected to member checking to ensure the trustworthiness of findings. Based on the methodological triangulation of the data collected, 4 themes emerged after the data analysis: (a) group lending, (b) information access, (c) education and professional background of the entrepreneur, and (d) effect of access to credit on the performance of SMEs. The application of the findings from this study may contribute to social change by providing insights and strategies for SME business owners to access credit and ensure sustainable business growth that could potentially enhance community standards of living.

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Brouder, Ann-Marie. "Is small beautiful? : constraints facing small-scale food processing enterprises in sub-Saharan Africa". Thesis, University of Reading, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.413576.

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Tripathi, Vandana. "The management accounting needs of small enterprises and the role of small accounting practices". Thesis, Open University, 2017. http://oro.open.ac.uk/49022/.

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Management accounting research has previously focused mostly on large firms rather than SMEs despite the significance of SMEs in the UK economy. The high failure rate of small enterprises in the UK points to the need to increase their financial robustness. Small accounting practices (SAPs) would seem to provide a possible alternative source of management accounting information for businesses too small to afford in-house accountants, but the literature over thirty years suggests that this approach has not been adopted. The sparse research in this area has proposed disparate reasons for the limited use of SAPs, without providing a definitive explanation. The intractability of the barriers to the use of SAPs for the provision of management accounting information points to a mismatch between management accounting theory, which tends to be based on neo-classical economics, and the approach used in practice in small firms and SAPs. The research investigates these barriers, assessing the extent to which owner-managers carry out management accounting in small enterprises despite the opportunity costs involved and explores the reasons behind their tendency not to seek management accounting services from SAPs. It also evaluates the potential of SAPs to provide management accounting services and the reasons limiting their promotion. The research draws on a critical realist perspective using qualitative, multiple case studies involving semi-structured interviews to examine the degree to which neo-classical economic theory,old institutional economics and new institutional sociology can explain how the barriers have arisen and why they have remained. The findings expand existing research on management accounting by bringing into focus the interaction between actors and their structural context in small firms and SAPs, demonstrating how that shapes management accounting practices, particularly with regard to the barriers to the greater use of SAPs.

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Bell, Alan. "Critical junctures in decision making : the importance of strategic choice for international entrepreneurship and small business development in a globalised world; a UK Thailand case study". Thesis, University of Newcastle upon Tyne, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.246604.

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Veitch, Kathryn. "A comparative analysis of the customer measures used by organizations within the context of the business excellence model". Thesis, Coventry University, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.246330.

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Majukwa, Donnemore. "Sustainability Strategies for Small and Medium-Sized Enterprises in Zimbabwe". ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7039.

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Zimbabwe's entrepreneur owners of small and medium enterprises (SMEs) comprise approximately 94% of business owners but contribute only 50% of the country's gross domestic product. Entrepreneur owners play an important role in strengthening Zimbabwe's economy because they create approximately 60% to 80% of employment opportunities. The purpose of this multiple case study was to explore the strategies owners of SME in Zimbabwe use to sustain their businesses. The population consisted of 5 owners of SMEs who have successfully implemented the strategies to sustain their businesses for over 5 years. The general systems theory was the conceptual framework of the study. Data were collected using semistructured interviews and review of company financial documents. Member checking and methodological triangulation were used to enhance the credibility and trustworthiness of the findings of the study. The data analysis process was conducted using Yin's 5-phases of qualitative data analysis. Four themes emerged from data analysis, including passion and dedication, quality of products and services, customer satisfaction, and employing staff with the right skills. The results of the study could lead to positive social change for SMEs and the communities by helping owners of SME to create growth strategies, increase revenues for the country, and create long-term employment opportunities for the communities. The findings from the study could catalyze positive social change by improving workforce capabilities, creating awareness of the success of entrepreneurs in Zimbabwe, and increasing the interest of financial institutions in lending to SMEs.

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Naidoo, Hilton Abraham. "Determining the enterprise success factors within a select group of retailing micro enterprises in Site C Khayelitsha". Thesis, University of the Western Cape, 2016. http://hdl.handle.net/11394/5138.

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Magister Commercii - MCom
The research identified Site C area of Khayelitsha, a township in the Western Cape province of South Africa, as the case study. Khayelitsha has an estimated population of 1.2 million people, and has about 22 sub-sections or areas. Khayelitsha is made up of old formal areas and new informal/formal areas. Site C, is an area which was built up around one of the old formal areas, and contains a high number of informal settlements, RDP houses, and informal backyard dwellers. The study’s primary objective is to identify what factors the business owners themselves regard as being critical for their own personal success, as well as that of the business they own. The secondary objectives were to determine what the make-up of these identified success factors were, and what their respective contribution was to the overall success of the business, as well as what interventions (if any) could make these identified success factors more effective. Qualitative data was requested from each of the participants over the various questionnaire development phases, to obtain a basic and detailed picture of each owner and their business, and to enable a detailed descriptive analysis of each participant. During the literature reviews of the Small Medium and Micro Enterprise (SMME) sector in South Africa, many sources identified the possible failure factors. These failure factors had extensive references to studies which focused primarily on the small and medium enterprises versus the micro enterprises component. The level of data available on micro enterprises indicated a significantly lower level of relevant data, than the data available on the small and medium enterprises component. The identification of the success factors is equally important as a valuable contributor to understanding the significant failure rate of start-up businesses within the SMME sector in South Africa. This thesis will consult literature studies that discuss these challenges. It will have an emphasis on the micro enterprise sub-sector within the broader SMME sector. The inequitable number of data between the micro enterprises and the small to medium enterprises is confirmed by the literature review. The core focus of the research is to hear from the established micro entrepreneurs themselves and what they identified over the course of their business existence, as being the key factors that enabled their success to date, as well as moving toward the future. The findings indicated that success factors are indeed identifiable from the entrepreneurs themselves. These factors included the education and training level of the entrepreneur, the entrepreneurial capacity of the entrepreneur, the access to financial resources, the specific business retail mix and the uniqueness of the specific business within its immediate locality. Whilst the owners’ success (and by default the business as well) is the priority of this research, the equally important failure rate of small business initiatives in South Africa is of concern, and are the proverbial other side of the coin. Small businesses are playing a vital part in our global economy and in particular in terms of job creation and poverty alleviation. The two pillars of the governments micro enterprise rollout is through the Department of Social Development via poverty alleviation programs which have at their core, essentially micro enterprise formation. The other pillar is via the Department of Trade and Industry in respect of job creation and empowerment as objectives. In South Africa much emphasis throughout the Integrated Small Business Strategy is placed by national, provincial and local governments on Small, Medium and Micro enterprises (SMMEs), to drive job creation and poverty alleviation. Therefore, an investigation into the factors contributing to the success of SMMEs is of vital importance. Recent changes in statistical data gathering methodologies have enabled greater understanding of the contribution of especially the smaller enterprises in the informal sector. The extensive literature consulted, put this figure as high as 80% of economic activity in developing countries. This by itself makes it critically important as an employment option for the retrenched, school leavers, graduates and the unemployed in general. Only willing participants were interviewed and were randomly selected based on the criterion of being in business continuously, for at least 5 years. This target population’s value is unique because they fall into the 20% category of small businesses who survive the first 3.5 years of business, as well as being in the even more elite and valuable niche of 2.10% of South Africans who are running firms older than 3.5 years. These two features are both exceptional and generates’ a unique further study opportunity. The opportunity is to identify why the other 80% of start-ups failed over the initial 12 - 48 month period since start-up. The specific focus area of this research is to identify the success factors of retail micro enterprises located within the case study area, being Site C Khayelitsha. The broad findings of the study of successful retail micro-enterprise owners in Site C Khayelitsha, indicate that their prior quality of education, the presence of role models in their social circle influenced their motivational aspect to start a business, their personal management skills levels were a significant feature in their success as well their exposure to, and understanding of business and how it works; were all crucial to their success.

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