Książki na temat „Quality performance measurement”

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1

1957-, Boekhorst Peter te, red. Measuring quality: Performance measurement in libraries. Wyd. 2. München: K.G. Saur, 2007.

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2

Institute of Medicine (U.S.). Committee on Redesigning Health Insurance Performance Measures, Payment, and Performance Improvement Programs., red. Performance measurement: Accelerating improvement. Washington, D.C: National Academies Press, 2006.

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3

Cain, Clive Thomas. Performance measurement for construction profitability. Oxford, UK: Blackwell Publishing Ltd., 2004.

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4

Inc, Joint Commission Resources, red. Overcoming performance measurement challenges for hospitals. Oakbrook Terrace, Ill: Joint Commission Resources, 2005.

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5

Essentials of Corporate Performance Measurement. New York: John Wiley & Sons, Ltd., 2002.

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6

International Performance Measurement & Verification Protocol Committee, United States. Dept. of Energy. Office of Energy Efficiency and Renewable Energy i National Renewable Energy Laboratory (U.S.), red. International performance measurement & verification protocol. [Washington, D.C.]: Office of Energy Efficiency and Renewable Energy, U.S. Dept. of Energy, 2001.

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7

International Performance Measurement & Verification Protocol Committee., United States. Dept. of Energy. Office of Energy Efficiency and Renewable Energy. i National Renewable Energy Laboratory (U.S.), red. International performance measurement & verification protocol. [Washington, D.C: U.S. Dept. of Energy, Office of Energy Efficiency and Renewable Energy], 2003.

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8

International Performance Measurement & Verification Protocol Committee., United States. Dept. of Energy. Office of Energy Efficiency and Renewable Energy. i National Renewable Energy Laboratory (U.S.), red. International performance measurement & verification protocol. [Washington, D.C: U.S. Dept. of Energy, Office of Energy Efficiency and Renewable Energy], 2002.

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9

Schleifer, Lydia L. F. 1955- i Plewa Franklin James 1949-, red. Essentials of corporate performance measurement. New York: Wiley, 2002.

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10

George, Harris. Managing supplier performance: Measurement, quality improvement, and certification. [New York, N.Y.?]: American Management Association, 1997.

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11

Zairi, Mohamed. TQM-based performance measurement: Practical guidelines. Letchworth, Hertfordshire, England: Technical Communications, 1992.

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1947-, Lied Terry, red. Healthcare performance measurement: Systems design and evaluation. Milwaukee, Wis: ASQ Quality Press, 1999.

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13

Arie, Halachmi, red. Performance and quality measurement in government: Issues and experiences. Burke, VA: Chatelaine Press, 1999.

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14

Wright, R. S. NBS/EPA certified reference material performance audit program: Status report 2. Research Triangle Park, NC: U.S. Environmental Protection Agency, Environmental Monitoring Systems Laboratory, 1987.

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15

Wright, R. S. NBS/EPA certified reference material performance audit program: Status report 2. Research Triangle Park, NC: U.S. Environmental Protection Agency, Environmental Monitoring Systems Laboratory, 1987.

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16

Wright, R. S. NBS/EPA certified reference material performance audit program: Status report 1. Research Triangle Park, NC: U.S. Environmental Protection Agency, Environmental Monitoring Systems Laboratory, 1985.

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17

Wright, R. S. NBS/EPA certified reference material performance audit program: Status report 1. Research Triangle Park, NC: U.S. Environmental Protection Agency, Environmental Monitoring Systems Laboratory, 1985.

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18

Rethinking performance measurement: Beyond the balanced scorecard. Cambridge: Cambridge University Press, 2002.

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19

D, Neely A., red. Business performance measurement: Unifying theories and integrating practice. Wyd. 2. Cambridge: Cambridge University Press, 2007.

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20

Poll, Roswitha. Measuring quality: International guidelines for performance measurement in academic libraries. München ; New Providence [N.J.]: K.G. Saur, 1996.

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21

Vital signs: Using quality, time, and cost performance measurements to chart your company's future. New York: Amacom, American Management Association, 1993.

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22

Jany-Catrice, Florence. La performance totale: Nouvel esprit du capitalisme? Villeneuve-d'Ascq, France: Presses Universitaires du Septentrion, 2012.

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23

Organisation for Economic Co-operation and Development. Public Management Committee., red. Performance measurement in government: Issues and illustrations. Paris: Organisation for Economic Co-operation and Development, 1994.

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24

Workshop on Performance Measurement and Management Control (2009). Performance measurement and management control: Innovative concepts and practices. Bingley: Emerald Group Pub., 2010.

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25

J, Epstein Marc, i Manzoni J. F, red. Performance measurement and management control: A compendium of research. Amsterdam: JAI, 2002.

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26

Total performance scorecard: Redefining management to achieve performance with integrity. Boston, MA: Butterworth-Heinemann, 2003.

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27

C, Esty Daniel, Cornelius Peter 1960-, Global Leaders for Tomorrow Environment Task Force., Yale Center for Environmental Law and Policy. i Center for International Earth Science Information Network., red. Environmental performance measurement: The global report 2001-2002. Oxford: Oxford University Press, 2002.

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28

Rick, Twait, i O'Connor Tim 1956-, red. Water treatment plant performance evaluations and operations. Hoboken, N.J: Wiley, 2009.

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29

Inc, Joint Commission Resources, red. Managing performance measurement data in health care. Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations, 2008.

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30

Lampe, Robert L. National performance audit program: Acid rain audits - 1988 -. Research Triangle Park, N.C: Atmospheric Research and Exposure Assessment Laboratory, Office of Research and Development, U.S. Environmental Protection Agency, 1990.

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31

Ashton, Chris. Strategic performance measurement: Transforming corporate performance by measuring and managing the drivers of business success. London: Business Intelligence, 1997.

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32

Einfeld, Wayne. A simulation tool to asess contaminant warning system sensor performance characteristics. Denver, Colo: Awwa Research Foundation, 2008.

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33

Delivering excellence in health and social care: Quality, excellence, and performance measurement. Florence, KY: Open University Press, 2002.

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34

Procurement Executives' Association (U.S.) i United States. Dept. of Commerce, red. Guide to a balanced scorecard: Performance management methodology : moving from performance measurement to performance management. [Washington, D.C: U.S. Dept. of Commerce, 1998.

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35

Trajtenberg, Manuel. Product innovations, price indices and the (mis)measurement of economic performance. Cambridge, MA: National Bureau of Economic Research, 1990.

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36

National Partnership for Reinventing Government (U.S.). Balancing measures: Best practices in performance measurement. [Washington, D.C.?]: The Partnership, 1997.

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37

1958-, Player Steve, red. Beyond performance management: Why, when, and how to use 40 tools and best practices for superior business performance. Boston, Mass: Harvard Business Review Press, 2011.

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38

Fitzgerald, Lin. Performance measurement in service industries: Making it work. London: Chartered Institute of Management Accountants, 1996.

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39

Bouckaert, Geert. Managing performance: International comparisons. New York: Routledge, 2007.

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40

service), SpringerLink (Online, red. Business Performance Measurement and Management: New Contexts, Themes and Challenges. Berlin, Heidelberg: Springer-Verlag Berlin Heidelberg, 2010.

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41

author, Bothner Aaron, Spiro Max author, National Research Council (U.S.). Transportation Research Board, Airport Cooperative Research Program i United States. Federal Aviation Administration, red. How airports measure customer service performance. Washington, D.C: Transportation Research Board, 2013.

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42

Talley, Dorsey J. Total quality management: Performance and cost measures : the strategy for economic survival. Milwaukee, Wis: ASQC Quality Press, 1991.

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43

A, Boyne George, red. Public service performance: Perspectives on measurement and management. Cambridge: Cambridge University Press, 2006.

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44

Margit, Hõbemägi, i Eesti Rahvusraamatukogu, red. Towards quality: Research library performance measurement : abstracts : International Conference, 12-13 June, 1997. Tallinn: National Library of Estonia, 1997.

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45

Joint Commission on Accreditation of Healthcare Organizations., red. The Measurement mandate: On the road to performance improvement in health care. Oakbrook Terrace, Ill: The Commission, 1993.

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46

Yŏnʼguwŏn, Sŏul Sijŏng Kaebal, red. Taegi chil chʻŭkchŏng pangbŏp hyoyurhwa pangan e kwanhan yŏnʼgu =: The optimization of the air quality monitoring system performance in Seoul. [Seoul]: Sŏul Sijŏng Kaebal Yŏ̊nʼguwŏn, 1994.

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47

Board, Conference, red. New corporate performance measures: A research report. New York, NY: Conference Board, 1995.

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48

Biersack, Ernst. Data Traffic Monitoring and Analysis: From Measurement, Classification, and Anomaly Detection to Quality of Experience. Berlin, Heidelberg: Springer Berlin Heidelberg, 2013.

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49

Intelligence, Business, i Chris Ashton. Strategic Performance Measurement. Business Intelligence Ltd, 1997.

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50

Medicine, Institute of, Board on Health Care Services i Payment, and Performance Improvement Programs Committee on Redesigning Health Insurance Performance Measures. Performance Measurement: Accelerating Improvement. National Academies Press, 2006.

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