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1
Ziani, Salim. "Service public et obligations de service public". Thesis, Strasbourg, 2013. http://www.theses.fr/2013STRAA011.
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Le service public est, en droit français, un concept central du droit de l’action publique dont les fondements théoriques et doctrinaux reposent sur la garantie de la solidarité sociale et sur la préservation d’un intérêt général holiste par l’action de l’État et des personnes publiques. Cependant, si le droit national connaît depuis plusieurs décennies une notion spécifique nommée l’ « obligation de service public », renvoyant à un moyen d’investiture d’un tiers partenaire de l’administration pour lagestion d’un service d’intérêt général, il faut savoir que se diffuse aujourd’hui une autre conception de cette notion. En effet, le droit de l’Union européenne connaît une notion spécifique et marchande nommée elle aussi, pour des raisons historiques et pratiques, l’ « obligation de service public ». Celle-ci se fonde sur une acception particulière de l’intérêt général dont l’origine dépend d’abord du désintérêt de l’opérateur économique pour la gestion d’une activité. Ainsi, l’obligation de service public participe principalement au maintien et au rétablissement de l’équilibre d’un marché concurrentiel que l’on estime garant de l’intérêt général et de la solidarité. Mais elle tend aussi, dans sa mise en oeuvre, à limiter au maximum les atteintes à la concurrence que l’intervention publique pourrait générer. C’est alors que, contrairement au service public, le régime de l’obligation de service public implique et impose peu à peu l’externalisation des activités d’intérêt général. Cette notion traduit en définitive une vision spécifique de la « commande publique » en se démarquant ainsi du modèle national de ladélégation de service public. Par le truchement de l’obligation de service public dans son acception européenne, les autorités publiques peuvent organiser le marché (elles le commandent) et elles peuvent aussi le solliciter et le dynamiser (elles lui commandent) afin que ce dernier garantisse, par son équilibre, l’existence et la fourniture de prestations. Cette obligation de service public impose d’ailleurs un ensemble de principes de gestion qui, bien que proches des grandes lois du service public français, tendent à instrumentaliser l’action de l’État au profit de l’équilibre et de la dynamique d’un marchédésormais européen. La généralisation et la diffusion de la notion européenne d’obligation de service public, notamment àtravers les conditions propres au financement du service public, bouleversent le cadre normatif et conceptuel relatif à l’action de l’État. Ce mouvement traduit un changement de paradigme marquant l’effacement de l’État interventionniste et la consécration de l’État ordonnateurThe « service public » is a key concept of French administrative law. It is based on the assumption that public entities are the initial guarantors of the public interest and solidarity. Today however, the « service public » was replaced by a specific notion that emerged from the law of the European Union and instead of being based on the ability of the State, it is based on the ability of the market. This concept is the «obligation de service public» (public service obligation) and it tends to regulate the role and intervention of the State in order to preserve the competition in the market. Through this change appears a new conception of the role of the State
2
Beauvais, Grégory. "Téléservice public et service public". Lille 2, 2008. http://www.theses.fr/2008LIL20011.
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L’administration française connaît, depuis quelques années, une accélération de l’utilisation des technologies de l’information et de la communication. Celles-ci ont pour but d’améliorer l’organisation interne et externe de l’administration et des services publics. Dans ce cadre, se mettent en place des prestations d’intérêt général d’un genre nouveau : les téléservices publics. Un téléservice public est une activité d’intérêt général, mise en œuvre directement ou indirectement par une personne publique, qui utilise les outils de télécommunication. Cette définition rappelle celle du service public qui désigne une activité d’intérêt général, assumée ou assurée par une personne publique. Le téléservice public constitue pourtant, du fait des règles qui lui sont applicables, une notion juridique émergente qui s’automatise par rapport à celle du service public. Les règles relatives aux téléservices publics comprennent des dispositions ad hoc, dont la valeur normative n’est pas toujours claire, et des concepts et catégories juridiques applicables aux services publics qui connaissent, par leur adaptation aux téléservices publics, une redéfinitionFrench administration experiences and acceleration of new technologies uses. Tpublic services and administration’s internal organisation so the relationships with users. Inside this frame, new general interest services are provided : public teleservices. A public teleservice is a general interest activity, directly or inderectly applied by a public entity, wich uses telecommunication tools. This definition recalls the public services’ one which points out a general interest activity, assumed or endorsed by a public entity. Public teleservice constitutes, due to applicable rules, an emergent legal notion which is acquirring his autonomy from the public service’ definition. Rules applicable to public teleservices contain ad hoc legal notions whose normative value is not always clear. Some concepts and legal categories applicable to public services which know, by their adaptation to public teleservices, a redefinition
3
Wu, Chen. "Service distribution and service discovery through a public web services platform". Thesis, Curtin University, 2008. http://hdl.handle.net/20.500.11937/387.
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Service-Oriented Architecture (SOA) represents an emerging architectural approach that is able to tackle challenges in the contemporary service-based economy, in which the global market revenues are shifting from the manufacture of traditional off-the-shelf products to the provision of diversified services that suffice for customers’ needs. In such a service-based economy, one can envisage an entirely “service-oriented” world, where a massive number of distributed services with different natures and capabilities are provided by various professionals around the world. Problems arise when business applications demand desirable services through different sources and providers that are appropriate for their own benefits and preferences. Therefore, it can be very challenging to design an SOA infrastructure that enables users to exploit this great level of service heterogeneity and quantity. One of the key issues in service-oriented architecture is to achieve efficient service discovery and loosely-coupled service distribution while maintaining a satisfactory degree of scalability, usability, and Web consistency. This thesis deals with SOA infrastructure-level design and implementation issues. It approaches this SOA infrastructure within the scope of Web services, which capture an important, and perhaps the best, ‘realisation’ of SOA. It investigates and formulates how public Web services distributed across the World Wide Web can be augmented by a software platform that enables scalable, user-centred,semantic-enabled, and integration-oriented service retrieval, selection, and matching. The primary goal of this thesis is thus to propose a conceptual framework of an enhanced SOA infrastructure with regard to service distribution and discovery.It also aims to design and implement a platform (PWSP), by means of which a large number of public Web services on the Web can be distributed based on service demands, retrieved based on service descriptions, selected based on service qualities, and matched based on service messages in a user-centred, scalable, and Web-consistent manner without augmenting existing Web services standards.
4
Wu, Chen. "Service distribution and service discovery through a public web services platform". Curtin University of Technology, Digital Ecosystems and Business Intelligence Institute, 2008. http://espace.library.curtin.edu.au:80/R/?func=dbin-jump-full&object_id=17919.
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Service-Oriented Architecture (SOA) represents an emerging architectural approach that is able to tackle challenges in the contemporary service-based economy, in which the global market revenues are shifting from the manufacture of traditional off-the-shelf products to the provision of diversified services that suffice for customers’ needs. In such a service-based economy, one can envisage an entirely “service-oriented” world, where a massive number of distributed services with different natures and capabilities are provided by various professionals around the world. Problems arise when business applications demand desirable services through different sources and providers that are appropriate for their own benefits and preferences. Therefore, it can be very challenging to design an SOA infrastructure that enables users to exploit this great level of service heterogeneity and quantity. One of the key issues in service-oriented architecture is to achieve efficient service discovery and loosely-coupled service distribution while maintaining a satisfactory degree of scalability, usability, and Web consistency. This thesis deals with SOA infrastructure-level design and implementation issues. It approaches this SOA infrastructure within the scope of Web services, which capture an important, and perhaps the best, ‘realisation’ of SOA. It investigates and formulates how public Web services distributed across the World Wide Web can be augmented by a software platform that enables scalable, user-centred,semantic-enabled, and integration-oriented service retrieval, selection, and matching. The primary goal of this thesis is thus to propose a conceptual framework of an enhanced SOA infrastructure with regard to service distribution and discovery.It also aims to design and implement a platform (PWSP), by means of which a large number of public Web services on the Web can be distributed based on service demands, retrieved based on service descriptions, selected based on service qualities, and matched based on service messages in a user-centred, scalable, and Web-consistent manner without augmenting existing Web services standards.
5
Gooneratne, Nalaka Dilshan, i s3034554@student rmit edu au. "Discovery and Validation for Composite Services on the Semantic Web". RMIT University. Computer Science and Information Technology, 2009. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20091019.155524.
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Current technology for locating and validating composite services are not sufficient due to the following reasons. Current frameworks do not have the capacity to create complete service descriptions since they do not model all the functional aspects together (i.e. the purpose of a service, state transitions, data transformations). Those that deal with behavioural descriptions are unable to model the ordering constraints between concurrent interactions completely since they do not consider the time taken by interactions. Furthermore, there is no mechanism to assess the correctness of a functional description. Existing semantic-based matching techniques cannot locate services that conform to global constraints. Semantic-based techniques use ontological relationships to perform mappings between the terms in service descriptions and user requests. Therefore, unlike techniques that perform either direct string matching or schema matching, semantic-based approaches can match descriptions created with different terminologies and achieve a higher recall. Global constraints relate to restrictions on values of two or more attributes of multiple constituent services. Current techniques that generate and validate global communication models of composite services yield inaccurate results (i.e. detect phantom deadlocks or ignore actual deadlocks) since they either (i) do not support all types of interactions (i.e. only send and receive, not service and invoke) or (ii) do not consider the time taken by interactions. This thesis presents novel ideas to deal with the stated limitations. First, we propose two formalisms (WS-ALUE and WS-π-calculus) for creating functional and behavioural descriptions respectively. WS-ALUE extends the Description Logic language ALUE with some new predicates and models all the functional aspects together. WS-π-calculus extends π-calculus with Interval Time Logic (ITL) axioms. ITL axioms accurately model temporal relationships between concurrent interactions. A technique comparing a WS-π-calculus description of a service against its WS-ALUE description is introduced to detect any errors that are not equally reflected in both descriptions. We propose novel semantic-based matching techniques to locate composite services that conform to global constraints. These constraints are of two types: strictly dependent or independent. A constraint is of the former type if the values that should be assigned to all the remaining restricted attributes can be uniquely determined once a value is assigned to one. Any global constraint that is not strictly dependent is independent. A complete and correct technique that locates services that conform to strictly dependent constraints in polynomial time, is defined using a three-dimensional data cube. The proposed approach that deals with independent constraints is correct, but not complete, and is a heuristic approach. It incorporates user defined objective functions, greedy algorithms and domain rules to locate conforming services. We propose a new approach to generate global communication models (of composite services) that are free of deadlocks and synchronisation conflicts. This approach is an extension of a transitive temporal reasoning mechanism.
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Bahougne, Louis. "Le financement du service public". Thesis, Poitiers, 2014. http://www.theses.fr/2014POIT3003.
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Au-delà des simples données chiffrées, l'étude du financement du service public intègre une double perspective. D'un côté, l'idéologie et le droit du service public ont eu un effet structurant sur son organisation financière. De l'autre, et par une sorte de choc en retour, les nécessités d'un financement adéquat du service public ont redessiné certains des principes de l'organisation administrative. L'analyse se concentre ainsi sur le processus de fertilisation croisée entre le droit du service public et les finances publiques. Reste que cette étude est potentiellement perturbée par un principe de séparation de la légalité administrative ordinaire et de la légalité budgétaire. Le constat peut toutefois être dépassé en considérant que le financement n'est pas qu'une donnée budgétaire, mais aussi un fait économique. À ce titre, sa prise en compte a été accentuée par l'augmentation de la pénétration de l'analyse et des théories économiques en droit des services publics. L'étude se propose ainsi d'appréhender dans quelle mesure ces règles se sont adaptées aux besoins de financement du service publicBeyond financials datas, the study of public services financing deploys two different dimensions. On one hand, the public services ideology and law have framed its financial organization. On the other hand, by a sort of return shock, financial liabilities have redesigned such well established principles of public services. So, analysis leads to focus on interrelations between public finance and public services law. Moreover, the study could be disturbed by the assumption of administrative and budgetary law separation. This affirmation could be outpassed if it's considered that funding operations are economical facts. By the way, the growing influence of finance inclusion on public service law has been highlited by penetration of economic theory in law. The study put forward to admit the adaptation ability of adminstrative law to attract private investors from contracts law to public property law
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El, Youssef Dina. "Les contrats internationaux de délégation de service public". Thesis, Nice, 2013. http://www.theses.fr/2013NICE0039.
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Les contrats internationaux de délégation de service public s'inscrivent dans un ensemble de techniques connues de longue date, les affermages ayant plus de trois siècles d'existence et les concessions étant apparues aux XIXe siècles. Les partenariats public privés constituent la dernière forme en date des relations complexes entre les collectivités publiques et des opérateurs industriels ou de services. La technique de délégation de service public est largement utilisé dans le monde et les états adaptés suivent leurs propres législations internes sous différentes approches de la délégation. A noter que l'amplitude du sujet constitue un défit. Une apprche systématique permettra de réduire les difficultés. Plusieurs éléments sont à prendre en considération. Le premier porte sur l'activité délégable, le deuxième porte sur les formes contractuelles de la délégation et le troisième porte sur les transpositions internationales des contrats de délégation. Dans notre recherche, nous étudierons les contrats de délégation de service public dans le sens large du terme et d'un point de vue internationale sans entrer dans la classification interne de ces contrats dans chaque pays en se basant sur le modèle francais de la "concession" et le modèle Anglo-Saxon le "BOT" qui sont les deux modèles de base les plus répandus et ceci en suivant toutes les étapes du contrat de déégation : Passation, vie et fin du contrat ainsi que son contenu. Nous allons aussi essayer de mettre en relief des réponses aux problèmes émanant de cette expérience et ses applications répandus dans presque tout les pays et dont la réussite varie selon les dimensions géographiques et démographiques du paysInternational contracts of public service delegation is part of a set of known longstanding techniques, long-terme leases with more than three centuries of existence and the concessions being emerged is the nineteenth century. Public-private partnerships are the latest form dated complex relations between public authorities and industry operators or services. The technique of delegation of public service is widely used in the world and adapted states follow there own internal laws in different approaches of the delegation. Notes that the amplitude of the subject is a challenge. A systematic approach will reduce difficulties. Several factors most be taken into consideration. The first concerns the delegable activity, the second door on the contractual forms of delegation and the third focuses on international transposition delegation contracts. In our research, we will study contracts delegation of public service in the broadest sense and from an international point of view without going into the internal classification of those contracts in each country. Based on the French model of th "concession" and the Anglo-Saxon model "BOT" which are the two basic models of the most common we will follow all the steps of delegation contract : Procurement, life and termination of the contract and its contents. We will also try to highlight the answers to the problems arising from this experience and widespread in almost all countries and applications whose success depends on the geographical area and population of the country
8
Hernández-Mendible, Víctor Rafael. "The reengineering of public service: the universal service of telecommunications". Pontificia Universidad Católica del Perú, 2016. http://repositorio.pucp.edu.pe/index/handle/123456789/116001.
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This paper tries to explain how the regulation of the telecommunications’ activity abandoned the traditional system of State’s public service and evolved to the establishment of a new legal framework that encourages competition among all the economic agents operating in the sector, who must provide all telecommunications services, and, in case that delivery of basic services to all users cannot be done within the framework of the competition, then exceptionally the State as guarantor must impose obligations to ensure the user’s satisfaction in their communication needs.El presente trabajo trata de explicar cómo la regulación de la actividad de las telecomunicaciones abandonó el tradicional régimen de servicio público de titularidad estatal, dando paso al establecimiento del nuevo marco jurídico que fomenta la libre competencia entre los agentes económicos que operan en el sector. Dichos agentes deben prestar todos los servicios de telecomunicaciones; sin embargo, en caso de que la prestación de los servicios básicos a todos los usuarios no pueda realizarse en el marco de la concurrencia, entonces, excepcionalmente, el Estado, como garante, deberá acudir a la técnica de la imposición de obligaciones de servicio universal, para asegurar la satisfacción de los usuarios en sus necesidades comunicacionales.
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Theam, Rottanak. "Public Service Culture in Cambodia: Impacts on the Delivery of Core Public Services". Thesis, The University of Sydney, 2015. http://hdl.handle.net/2123/15584.
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Despite widespread application of reform models and interventions by intergovernmental organisations, public administration in most developing countries is still characterised by weak institutions, patronage and institutionalised corruption. Cambodia is an illuminating example. After decades of reform Cambodia is still struggling to attain a public service that is loyal, motivated, professional and serviceoriented. The central objective of this thesis is to conduct a qualitative analysis of public service culture in Cambodia and to explore the impacts of culture on public service delivery. In doing so, the thesis offers a systematic framework to analyse three underlying elements of public service culture: the values, the ethics and the central motivations of public servants and officials. Within this thesis, public service values are defined in terms of orientation toward public and social responsibility. Public service ethics refer to the moral standards and conduct of public servants in performing their functions. Public service motivation refers to the willingness to join government employment, to serve public interests and to provide effective and efficient public services. To operationalise the framework, the thesis uses qualitative data from 45 in-depth interviews with personnel in the health and education departments. These two departments are widely considered to be the providers of the nation's core public services. Of the 45 interviews, 21 are with senior public managers and 24 are with service providing public servants. The thesis finds that many elements of the Khmer culture, particularly emphasis on respect and social hierarchy, kinship preference, and the Buddhist principles of harmony and conflict avoidance are generally not conducive to public sector reform and development. A culture emphasising excessive deference to authority often provides barriers to effective decentralisation, which would bring services closer to the people. Patronage networks often lead to weak public accountability. Harmony and conflict avoidance reinforce a culture of saving face within public organisations, which can further undermine performance-based bureaucratic practices and lead to the undermining of merit principles. In addition to its roles in shaping the characteristics and the operation of public institutions, the Khmer societal culture is also reflected in individual public servants' values, ethics and motivations. On values, public servants are mainly observed to be of grand character, having upward accountability to their political patrons but generally seen as having little accountability to the public they serve. In relation to the ethics of the public service, gratitude is found to be highly valued in society and often overdone with highly expensive gifts. Corruption is a way of life. And the central motivation to join the public service relates to the status attached to working for the government, which acts in effect to strengthen existing patronage networks and to divert public resources for private gain. The findings of the thesis are significant for both scholars and practitioners. The current body of literature on public service culture, particularly on Cambodia, is limited in three respects. First, little attention has been paid to the inter-relationship between societal culture, public service institutions, and the work of public servants. Second, the literature on culture lacks a systematic approach to understanding the characteristics and structure of a country's public administration regime, particularly the public service. Third, the literature has an underdeveloped use of empirical data. Public administration reforms in practice should be implemented with thorough consideration of the local needs and the socio-cultural challenges that stand in the way of development.
10
Siffert, Antoine. "Libéralisme et service public". Thesis, Le Havre, 2015. http://www.theses.fr/2015LEHA0022/document.
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Loin de s’opposer, libéralisme et service public sont indissociables. La notion de service public scelle l’emprise du libéralisme sur le droit de la puissance publique. Le service public aboutit à la désacralisation de la puissance publique et la subordonne aux finalités du libéralisme. Au service de l’individu et du marché, la puissance publique soutient l’autodétermination de la société. Institution libérale par excellence, le service public révèle aussi les contradictions du libéralismeFar from being contradictory liberalism and public services go hand in hand. The notion of public service seals the impact of liberalism on public law. Public service allows the desacralisation of public power and underpins it to the objectives of liberalism. Public power upholds the fulfillment of society, serving both the individuals and the markets. As a perfect example of a liberal institution, public service also reveals the contradictions of liberalism
11
Pellas, Jean-Raphaël. "Fiscalité et service public". Thesis, Paris 1, 2015. http://www.theses.fr/2015PA010266.
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Le financement des activités culturelles par l’impôt subit des mutations qui affectent la substance même du service public de la culture. Tant l’impôt que le service public de la culture sont des vecteurs de cohésion sociale. D’une part, l’impôt relie l’individu à une communauté politique et enracine ainsi le lien social dans un corpus de règles constitutionnelles. Mais au cours de ces dernières décennies, ce lien se délie sous la pression de résistances à l’impôt. L’adoption de nouveaux paradigmes propres à assurer un consentement à l’impôt ne semble pas endiguer l’évitement de l’impôt quand bien même les bonnes pratiques de civisme fiscal sont revalorisées. D’autre part, l’action publique culturelle de l’État, qui constitue un facteur de cohésion sociale autour d’identités culturelles, est dans le même temps fragmentée, au point qu’une multiplication d’instances décisionnaires en matière culturelle a vu le jour au cours de ces trente dernières années. Cet agencement institutionnel, polycentrique, conduit l’État à adopter de nouveaux modèles de gouvernance rendant plus perméable l’hybridation de son action avec le secteur privé. La raréfaction des ressources publiques affectées au soutien des activités culturelles fragilisent, en période de crise, l’accomplissement des interventions culturelles de l’État. Le nouveau modèle de régulation fiscale qui tend à faire prévaloir une légitimité procédurale de l’impôt, à défaut de légitimité cognitive, conjugué au nouveau modèle culturel qui implique une participation croissante de la prise en charge des activités culturelles par le secteur privé, conduit à une remise en ordre de l’action publique culturelle. En faisant appel à des techniques de financement privé notamment sur fond de mécénat, la conservation et la mise valeur notamment du patrimoine culturel sont fragilisées au risque du marché. L’État culturel n’est plus alors correcteur du marché mais se cantonne à une posture d’État stratège. Paradoxalement, la marchandisation des biens culturels, accentuée par des incitations fiscales, se déploie au point de brouiller l’action publique culturelle de l’État catalyseur d’identités culturellesThe financing of cultural activities through taxation undergoes mutations that affect the very essence of public service culture. Both the tax that the public service culture are vectors of social cohesion. On the one hand, the tax connects the individual to a political community and social ties rooted in body of constitutional rules. But in recent decades, this link penny loosens the pressure resistance to tax. The adoption of new own paradigms to provide consent to taxation does not seem sufficient to stem tax avoidance. On the other hand, cultural public policy of the State, which is a factor of social cohesion around cultural identities are fragmented in the same time, to the point that a multiplication of decision making bodies in the cultural field has seen the day during the last thirty years. This institutional arrangement, polycentric, led the state to adopt new governance models making it more permeable hybridization of its work with the private sector. The scarcity of public resources allocated to support cultural activities weaken in times of cri sis, the fulfillment of cultural interventions of the state. The new tax regulation model that tends to b1ing about a procedural legitimacy of the tax, in the absence of cognitive legitimacy, combined with the new cultural mode! which involves increasing participation of the management of cultural activities by the private sector leads to a reordering of cultural public action. By using private financing techniques including sponsorship background, including conservation and development of cultural heritage value is weakened to market risk. The cultural state is no longer collection of the market but is confined to a strategist State posture. Paradoxically, the commodification of cultural property, accentuated by tax incentives, unfolds as to blur the public cultural action of the catalyst state of cultural identities
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Pécoul, Annabelle. "Le service public hospitalier". Thesis, Paris Est, 2016. http://www.theses.fr/2016PESC0109.
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Le service public hospitalier a été institué par la loi du 31 décembre 1970 qui en donne une définition fonctionnelle. Bien que le législateur promeuve un modèle hospitalo-centré, il n’exclut pas les établissements privés associés au service public hospitalier par le biais de modalités de participation qui les défavorisent. Affaibli par les réformes hospitalières successives, le service public hospitalier va s’atrophier jusqu’à la réforme du 21 juillet 2009 qui supprime la notion pour lui substituer celle de missions de service public. Cette conception fonctionnelle est conforme à la théorie du service public et compatible avec la définition du service d’intérêt général défendue par le droit de l’Union européenne, mais elle est en décalage avec les faits. À la définition fonctionnelle théorique défendue par le législateur depuis 1970, se substitue, en pratique, une conception organique résultant de modalités de mise en œuvre du service public hospitalier nettement favorables au secteur public. En effet, les établissements publics de santé bénéficient d’un statut singulier caractérisant leur prépondérance. La loi du 26 janvier 2016 confirme la prégnance de la conception organique en réhabilitant la notion de service public hospitalier, et en maintenant les établissements du secteur public dans leur rôle d’acteurs naturels de ce service public. Des interrogations demeurent, toutefois, concernant la pérennité du système de santé. Celui-ci doit céder la place à un service public de santé, intégrant le service public hospitalier, susceptible de chapeauter l’action de l’ensemble des protagonistes de la santé et de garantir le déroulement d’un parcours de santé accessible, égalitaire et qualitatifThe public hospital utility has been established by the law of December, 31st, 1970, which gives a functional definition. Although the legislator promotes a hospital-centered model, it doesn’t exclude the private establishments associated to the public hospital utility by means of methods of participation which penalize it. Weakened by successive hospital reforms, the public hospital utility will atrophy until the reform of July, 21st, 2009 which deletes the notion and substitutes it by the concept of public service missions. This functional conception is in accordance with the service public theory and compatible with the definition of general interest service defended by the European Union law, but isn’t in keeping with facts. The theoretical functional definition supported by the lawmaker is replaced, in practice, by an organic conception resulting from details of implementation of public hospital utility decidedly favorable to sector public. Indeed, public health establishments benefit from a singular status characterizing its predominance. The law of January, 26, 2016 confirms the resonance of the organic conception by rehabilitating the notion of public hospital utility, and by maintaining public sector institutions in its role of natural actors of this public utility. Questions remain, nonetheless, concerning the durability of the health system. It must step back for a public health service, integrating the public hospital utility, able to head the action of all health protagonists and to guarantee the progress of an accessible, egalitarian and qualitative fitness trail
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Radiguet, Rémi. "Le service public environnemental". Thesis, Toulouse 1, 2016. http://www.theses.fr/2016TOU10037/document.
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La notion de service public est essentiellement fonctionnelle et le droit de l’environnement, finaliste. Autour du concept d’intérêt général se rencontrent service public et droit de l’environnement. Cette rencontre fait sens pour donner vie au service public environnemental. Ainsi, la reconnaissance d’un intérêt général en droit de l’environnement est au fondement de l’existence du service public environnemental et la finalité environnementale de cet intérêt général permet de distinguer en droit positif les services publics environnementaux de ceux qui ne le sont pas. Les spécificités du droit de l’environnement nourrissent le concept d’intérêt général pour en faire un intérêt patrimonial. Celui-ci implique des procédés de puissance publique qui ont pour objectif la correction durable de l’usage des biens environnementaux. Cette dimension patrimoniale se retrouve dans le régime juridique du service public environnemental que ce soit à propos des modalités d’organisation de ce service public — imposition d’un cadre territorial particulier avec l’instrument de planification — ou à propos des modalités de gestion de ce service public – spatialisation des lois du service public et modes de financement finalisés. En somme, l’étude démontre une véritable spécificité du service public environnemental — catégorie à part entière au sein des services publics — résultant des particularités liées à sa finalité d’intérêt environnementalThe notion of public service is primarily functional and environmental law is purpose driven. Public service and environmental law rally around the concept of public interest. Such rallying makes sense in that it gives life to environmental public service. As such, recognition of public interest in environmental law is the bedrock of environmental public service’s existence and the environmental purpose of this public interest makes it possible to distinguish, in existing law, environmental public services from those which are not. The specificities of environmental law feed into the concept of public interest to create a heritage interest. The latter involves processes of public power, which aim to sustainably correct the use of environmental goods. This heritage dimension is found in the legal framework of the environmental public service whether it is with respect to the terms of organization of this environmental public service – imposition of a particular territorial framework using the planning tool – or with respect to the terms of management of this public service spatialisation of the laws of public service and the finalized types of finance. Overall, this study shows the true specificity of environmental public service – a category in itself within public services – resulting in particular features related to its purpose of environmental interest
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Jougleux, Muriel. "La creation de nouveaux produits dans les services publics : vers un service public prospecteur?" Paris, ENMP, 1993. http://www.theses.fr/1993ENMP0426.
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Une voie de modernisation du service public repose sur la creation de nouveaux produits porteurs d'une transformation de la relation a l'usager. A travers l'etude de quatre produits, la carte integrale a la r. A. T. P. , colissimo et chronopost a la poste et la carte kiwi a la s. N. C. F. , un modele d'analyse de cette transformation est propose. Il s'articule autour de quatre dimensions qui sont la personnalisation, la permanence, la complexification et l7enrichissement de la relation. Ces produits sont a l'origine d'un modele de service plus riche et constituent des leviers de changement dans les services publics qui les developpement. Cependant, ces produits provoquent dans les services publics des perturbations. Celles ci renvoient simultanement d'une part, a une crise des savoirs et d'autre part, a une crise de la mission de service public, le bien public contenu dans ces produits n'allant pas de soi. Pourdepasser ces crises, le service public doit alors devenir prospecteur, c'est a dire prendre en charge la redefinition de ses missionA way to modernize public service is to creatre new products which change the relationship with the user. Through the study of four products, the "carte integrale" a la r. A. T. P. , "colissimo" and "chronopost" in the poste and the "carte kiwi" in the s. N. C. F. , a model of analysis of this change is suggested. It is based on four dimensions which are the personalization, the permanence, the complexification and the enrichment of the relationship with the user. These products generate a more developed pattern of service and are levers of change in the public services which offer them. However these products cause some disturbances in the public services, which may be ascribed on the one hand, to a crisis in corporate skills and on the other hand, to a self-questioning by public services of their missions : how far such products really translate the public services missions? to overcome these crises, the public service must become prospector: it assume responsibility for the definition of its missions
15
Bak, Johanna, i Christian Börjesson. "Public service – det nya textmediet? : En kvantitativ undersökning om Public service på internet". Thesis, Mittuniversitetet, Avdelningen för medie- och kommunikationsvetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-32892.
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Sedan mitten av 1990-talet har samtliga tre svenska public service-bolag haft registrerade hemsidor på internet. På dessa 20 år har mycket hänt, internet har fått en allt större betydelse i våra liv, och därmed också för medierna. Studien syftar till att undersöka public service och hur deras publiceringar på internet har förändrats över tidsperioden 2002-2017. Studien bygger på en kvantitativ innehållsanalys och har undersökt de två SR-redaktionerna Ekot och P4 Sjuhärad som ett fall av public service. Genom ett kodschema med totalt 15 variabler visar studiens resultat på hur många av publiceringarna på internet som har tillhörande ljudklipp, hur långa dessa ljudklipp är, om nyhetstexterna har tillhörande bild, hur långa artiklarna är, vilka ämnen de handlar om, samt hur detta sett ut över tid. Mycket har hänt på de femton år som den här studien spänner över. Till exempel har bilden fått en större roll. 2002 bildsattes i princip ingen artikel. Idag, femton år senare publiceras nästintill samtliga artiklar med bild. Men mest anmärkningsvärt är ändå att public service allt mer har gått över till ett textformat. Artiklarna som public service publicerar på sina hemsidor är betydlig längre idag jämfört med för femton år sedan.
16
Tanzer, Steve, i n/a. "Quality service : what is it?, can it improve the delivery of government services?" University of Canberra. Administrative Studies, 1995. http://erl.canberra.edu.au./public/adt-AUC20061109.121531.
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Fogelström, Linda. "Fichtelius-affären och public service-ideologin = [The Fichtelius affair and the public service ideology] /". Borås : Högsk. i Borås, Bibliotekshögskolan/Biblioteks- och informationsvetenskap, 2004. http://www.hb.se/bhs/slutversioner/2004/04-23.pdf.
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Roberts, Gemma. "Public service interpreters : the emotional and psychological impact of interpreting within public service settings". Thesis, Cardiff University, 2015. http://orca.cf.ac.uk/76875/.
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Professionals working within public services can experience emotional and psychological effects of working with people who are emotionally distressed, such as vicarious trauma and vicarious posttraumatic growth. Public service interpreters play a vital role in helping these professionals communicate effectively with people who are limited in their proficiency of the English language. However, limited research has been conducted into the emotional and psychological impact of public service interpreting in the UK. The aim of this study is to address this gap in the literature through gaining further understanding of the emotional and psychological effects of interpreting within public services using a constructivist grounded theory approach. Ten spoken-language interpreters, recruited through public service interpreting courses in south Wales, engaged in semi-structured interviews about their emotional and psychological experiences while interpreting in public service settings. Five themes were identified, relating to the nature of ‘Public services’; participants’ ‘Relationships with clients’; the ‘Emotional experience’; ‘Psychological changes’ and ‘Coping’. Participants’ experiences were characterised by the short-term experience of distressing emotions, such as anger and sadness, and longer-term psychological changes related to personal growth. The separation of personal and professional boundaries appeared to be a core mediating factor of the emotional and psychological impact of public service interpreting. These findings are discussed in relation to existing literature about the emotional and psychological impact of working with people who are emotionally distressed. The clinical and service delivery implications of this study’s findings include the need for the establishment of formal support systems for public service interpreters and the need for professionals working alongside interpreters to be trained to work with them. Recommendations for future research are also discussed.
19
Gonçalves, Barbara. "Le détenu : du statut d’assujetti au service public au statut d’usager du service public". Electronic Thesis or Diss., Université Clermont Auvergne (2017-2020), 2019. http://theses.bu.uca.fr/nondiff/2019CLFAD010_GONCALVES.pdf.
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Suite aux nombreux rapports dénonçant l’indignité des conditions de détention au début des années 2000 et aux différentes condamnations de la France par la Cour européenne des droits de l’homme en la matière, le droit pénitentiaire a progressivement évolué. La modification conséquente des normes applicables à la personne condamnée privée de liberté qui en découle pousse alors à s’interroger sur son statut et la catégorie juridique à laquelle elle appartient. Longtemps, la personne détenue a été qualifiée d’assujettie au service public pénitentiaire en raison du nombre conséquent de prescriptions émanant de l’administration auxquelles elle est soumise. Mais, la loi pénitentiaire du 24 novembre 2009 et la loi pénale du 15 août 2014 relative à l’individualisation des peines et renforçant l’efficacité des sanctions pénales semblent avoir redéfini le statut de la personne détenue.Elles affirment qu’elle détient le droit à bénéficier de conditions de détention dignes mais surtout elles font de la réinsertion l’une des missions principales de la peine privative de liberté et du service public pénitentiaire. La personne détenue est donc devenue titulaire d’un droit au fonctionnement normal du service public pénitentiaire et peut prétendre à une prestation de réinsertion de la part de l’administration pénitentiaire. Elle voit alors son statut évoluer pour s’approcher de celui de l’usager du service public bien que le droit qui lui est applicable demeure souvent spécifique en raison des contraintes inhérentes à la peine privative de libertéFollowing numerous reports denouncing the detention conditions indignity in the early 2000’s andvarious convictions of France by the European Court of Human Rights in this matter, prison law hasgradually evolved. The consequent change in the applicable standards to the convicted person, whois deprived of liberty then raises questions about his status and the legal category to which theybelong. For a long time, the detained person was subject to the public penitentiary service becauseof the large number of prescriptions issued by the administration to which they are subject.However, the prison law dated 24th November 2009 and the criminal law dated 15th August 2014on sentences individualization, which strengthens criminal sanctions effectiveness, seem to haveredefined the status of the detained person. These laws assert that they have the right to enjoydignified conditions of detention, but above all they make reintegration one of the main missions ofliberty deprivation and of the penitentiary public service. The detained person has thus become theholder of a right to the normal functioning of the penitentiary public service and can claim arehabilitation benefit from the penitentiary administration. They then see their status change tobecome closer to that of the public service user although the applicable law often remains specificbecause of the inherent constraints of the liberty deprivation penalty
20
Daragon, Simon. "Service public et droit fiscal". Thesis, Paris 1, 2017. http://www.theses.fr/2017PA01D036.
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L'expansion de l'intervention des personnes publiques dans le domaine économique et du nombre d'activités de service public confiées à des entités privées a profondément modifié le droit administratif général. La question du traitement fiscal de ces activités s'est alors posée. Or, le législateur fiscal ne tient pas compte du fait que l'activité est de service public pour y répondre; d'ailleurs, lorsque la notion de service public est employée dans les textes fiscaux, elle renvoie à une définition différente de celle retenue en droit administratif général. Le législateur fiscal ne se réfère pas non plus à la distinction entre services publics administratifs et services publics industriels et commerciaux. Cependant, cela ne signifie pas qu'il ne prend pas la mesure de la multiplication des activités de service public : en effet, le régime légal d'imposition, pour appréhender le traitement fiscal d'une activité, la compare avec ce qui existe sur le marché concurrentiel, comme le fait également le droit administratif général lorsqu'il s'agit de déterminer le visage d'un service public. Ainsi, si la nature de service public d'une activité -au sens du droit administratif général -n'influence pas son traitement fiscal, son visage -administratif ou industriel et commercial -pourrait, au contraire, permettre son identification. En cela, le droit fiscal rejoint la logique du droit administratif général : accordant peu d'importance à la nature de service public d'une activité, il pourrait être amené à se servir du visage pour obtenir la solution fiscaleThe growing intervention of public figures in the economic field as well as the increasing number of public service activities entrusted to private entities has deeply changed the public law. The question thus arose as to which tax treatment should be applied to these activities. The tax legislator has not yet taken into account the nature of the activity, a public service, to respond to the question. In addition, when the concept of public service is used in tax regulations, it refers to a different definition to the one used in public law. The tax legislator does not refer to the distinction between pure public services and industrial and commercial public services. However, this does not mean that the tax legislator does not take into consideration the increase of public service activities. Indeed, in order to apprehend the tax treatment of an activity, the legal tax regime, just like public law, compares it with the activities existing in the competitive market. Thus, if the nature of the public service in the view of public law does not have any influence on its tax treatment, its administrative or industrial and commercial tainting may, on the contrary, allow its identification. As such, tax law joins the logic of public law: by granting little importance to the public service nature of an activity, it might be required to use the tainting to reach the tax solution
21
Kang, Hyung-Cheol. "Public service broadcasting in Korea". Thesis, University of Newcastle Upon Tyne, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.289254.
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Rawnsley, Ming-Yeh Tsai. "Public service television in Taiwan". Thesis, University of Leeds, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.342947.
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Costello, Joyce. "Public service motivation and volunteering". Thesis, Bournemouth University, 2017. http://eprints.bournemouth.ac.uk/27037/.
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This thesis is a collection of essays that addresses the challenge of understanding the relationship between public service motivation and volunteering. Set in the backdrop of increased corporate and public sector social responsibility, I first examine the theoretical rationale behind public service motivation (PSM). I address the debate of how it affects volunteer behavior through the concept of volunteering intensity. As individuals often have preconceived notions as to how their values match with an organization, I integrate the theory of Person- Organization fit (P-O Fit). The model is quantitatively tested in four studies using data sets of individuals who have a history of volunteering in the Southwest region of UK and Italy. In the first study, I confirm that individuals with high levels of PSM report exerting greater volunteering intensity or effort. The second study examines how PSM differs across homogenous and heterogeneous samples of Millennials. In the third study, I find limited support for the presumption that individuals who are coerced into volunteering exert less effort then their non-coerced counterparts. In the final study, I explore if PSM has different outcomes in relation to time, frequency and volunteering intensity. Together, this collection of papers are interwoven around the discussions concerning using PSM as a motivator to volunteer. These studies have implications that can impact policies such as the UK Work Program, mandated volunteering in school and organizational social responsibility programs. The findings also have practical implications for HR managers that are highlighting social responsibility as part of their employer branding process. Additionally, volunteer coordination managers across sectors can benefit from how these studies improve our understanding of PSM and P-O fit in the volunteering context. Finally, from an academic viewpoint, I contribute to debates surrounding the third wave of PSM research.
24
Boulle, Jean-Pierre. "La prérogative de service public". Nice, 1996. http://www.theses.fr/1996NICE0013.
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La consécration jurisprudentielle du concept de service public a autorisé un renouveau des règles du droit applicable aux activités de la puissance publique. Plusieurs définitions, plusieurs fonctions caractérisent ainsi la notion de service public. Compétence plus étendue du juge administratif, extension du champ d'application des règles du droit administratif sont les conséquences directes. 1/ La loi de substitution : la mesure de police est devenue structure de service public: le droit administratif a été structuré. Globalement, le service public participe à la qualification publique de la nature juridique de toutes les activités d'intérêt général assumées par les personnes publiques. Il est un élément juridique d'organisation de l'action des personnes publiques. 2/ La loi de contagion: le droit administratif impose un régime juridique de puissance publique: également, il autorisera l'application d'un régime de droit administratif à l'ensemble des actions des personnes publiques de part l'indétermination même de son contenu. Alternativement, pris au sens formel ou matériel, il permettra au juge un contrôle des plus efficace et une protection de l'ensemble des actions de la puissance publique. 3/ La loi de soumission: l'action du pouvoir doit être executée, l'usager est un alibi: de part l'impératif de but à atteindre, le service public autorise la soumission du corps social à son exécution, et, tout administré ayant un lien juridique avec l'activité ainsi organisée devra se soumettre au service.
25
Theng, Chan-Sangvar. "Le service public au Cambodge". Lyon 2, 2007. http://theses.univ-lyon2.fr/documents/lyon2/2007/theng_c-s.
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Les influences brahmanique et bouddhique ont contribué à la construction de la notion de service public au Cambodge. Depuis 1993, le pays a commencé à se reconstruire. L'Etat cherche à redéfinir sa mission dans un pays s'ouvrant au libéralisme économique. Les services sont dévolus à la responsabilité de nombreux nouveaux acteurs non étatiques. La diversification et la multiplication des organismes privés investis d'une mission de service public se réalisent sans véritable contrôle de la part des personnes publiques. Elles risquent d'accentuer une fracture sociale déjà perceptible. Les services publics administratifs sont plus importants que les services publics économiques. Pour les services publics d'Etat, les moyens institutionnels existent, mais il manque les moyens financiers. Pour le service public local, une réforme profonde appuyée par une volonté ferme du gouvernement se fait attendre. De nombreux organismes privés chargés de missions de service public ne sont pas encore soumis à des règles statutaires. Les règles applicables à la délégation de service public sont également insuffisantes. Les réformes engagées par l'Etat cambodgien depuis la fin des années 90 ont créé un mouvement de restructuration des activités de service public. Elles concernent plus la gestion et l'organisation des organismes qui assurent le service que le régime juridique de l'activité elle-même. Les lois du service public ne sont pas identifiées. L'effet de la libéralisation de l'économie est négatif pour de nombreuses activités de service public. Certains services publics administratifs, auparavant gratuits, sont devenus payants. Les administrés défavorisés en subissent le plus les conséquencesThe influences of Brahmanism and Boudhism have contributed to the construction of the concept of the public service in Cambodia. Since 1993, the country began its reconstruction. The State has tried to design its mission in a country marching towards a liberalized economy. The public services are devolved to numerous non-state actors. The public agencies do not take suffisant controle on the diversification and the increase in the number of private actors invested with the mission of public service. This might accentuate an already-perceptible social fracture. The administrative public services are larger than the economic public services. For the State’s public service, there are suffisant institutions, but it lacks material and financial means. For the local public service, there needs to be an indepth réform backed up by a firm political will. Numerous private actors in charge of public services are not yet subjet to statutory regulations. The rules on delegation of public services are also insuffisant. The reform engaged by the government of Cambodia since the end of the 90’s has actionned a mouvement of restructuring of the public services. It affected the management and the organization of the actors invested with the public service mission more than the legal framwork of the activities themselves. The laws governing the substance of the public service can not be identified. The economic liberalization is negative for a variety of public service activities. Some administrative public service, previously provided free of charge, have become costly. It is the underpriviledged persons who first suffer the consequences
26
Almeida, Domingos Païva de. "L' école du service public". Paris 1, 2008. http://www.theses.fr/2008PA010298.
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L'École du service public est l'une des théories les plus célèbres du droit public français. Formée au début du 20ème siècle, elle enseigne que le droit administratif est le droit applicable aux activités de l'administration ayant le caractère d'un «service public». Malgré les amples débats dont elle a fait l'objet, son histoire demeure cependant assez floue. Qui en est le fondateur ? Qui en sont les partisans? Quelles en sont les idées constitutives et comment ont-elles évolué? Face à ces interrogations, deux grands points de vue s'opposent: ceux qui la voient comme un courant doctrinal axé sur les idées de Duguit ; et ceux qui dénoncent l'impossibilité logique d'un tel courant, due aux contradictions intenables qu'il comporterait. Le présent travail, en revanche, soutient la viabilité d'une troisième solution. L'École du service public aurait non pas un seul, mais deux fondateurs, Duguit et Jèze, unis autour de quelques grands accords de principe, mais divergeant à propos de leur mode d'interprétation. L'École devrait alors être envisagée comme étant plus un processus d'argumentation caractérisé par son pluralisme et ses clivages internes, qu'un système d'idées uniformes et hermétiques.
27
Esplugas-Labatut, Pierre. "Conseil constitutionnel et service public". Toulouse 1, 1993. http://www.theses.fr/1993TOU10023.
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Bien que le service public soit une notion essentielle de notre droit public, sa connaissance est encore imparfaite. Des difficultés surgissent en effet lorsqu'il s'agit de définir directement le service public, sa fonction ou son régime juridique. La jurisprudence du Conseil constitutionnel apporte ici des éléments de réponse. La haute instance a d'abord découvert une nouvelle catégorie de services publics rendus obligatoires par la constitution. Ces services publics dits "constitutionnels" sont conçus, d'une part, comme mode d'exercice de la souveraineté nationale et, d'autre part, comme mode de satisfaction des "droits créancés" de nature économique et sociale proclames par le préambule de la Constitution de 1946. Par ailleurs, le Conseil constitutionnel n'a pas constitutionnalisé le critère du service public. Les principes constitutionnels justifient en effet la compétence de la juridiction administrative en particulier par l'action du "pouvoir exécutif" par des "prérogatives de puissance publique". La jurisprudence constitutionnelle ne signifie pas pour autant l'abandon du critère du service public. Des hypothèses demeurent ou le service public peut continuer a caractériser l'activité administrativeThough public service is an essential concept of our public law, it is still imperfectly known. In effect, difficulties arise when one has to define directly the public service, its function or its juridical system. The jurisprudence of the Constitutional council provides some answers. The council has first discovered a new category of public services imposed by the constitution. These so-called "constitutional services" are, on the one hand conceived as a means of exercising national sovereignty and, on the other hand, as a way of satisfying the "legal claims" of economic and social nature stated in the preamble to the 1946 Constitution. Moreover the council has not constitutionalised the criterion of public service. Effectively the constitutional principles justify the competence of administrative jurisdiction in particular by the action of "executive power" through the "prerogatives of public power". This does not mean that constitutional jurisprudence has abandoned the criterion of public service. In some cases the public service can continue to characterise administrative activity
28
Esplugas, Pierre Vedel Georges. "Conseil constitutionnel et service public /". Paris : LGDJ, 1994. http://catalogue.bnf.fr/ark:/12148/cb35729663d.
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Theng, Chan-Sangvar Gaillard Maurice. "Le service public au Cambodge". Lyon : Université Lumière Lyon 2, 2007. http://theses.univ-lyon2.fr/sdx/theses/lyon2/2007/theng_c-s.
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30
Tornos, Mas Joaquín. "Public services and remunicipalization". Pontificia Universidad Católica del Perú, 2016. http://repositorio.pucp.edu.pe/index/handle/123456789/115700.
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It is difficult to define the legal concept of public service. There are two ways to understand it. The first one is objective and tries to determine which activities and services should be guaranteed to all citizens with the aim of social cohesion. The second one is subjective and is based on the idea that public services are activities excluded from the market. This second conception emphasizes the problems arising from the relationship between the public and private sectors rather than the right of the citizenship to receive specific services. Within this general conceptual framework, this work shows the current debate which is not centered on which kinds of public services are to be provided but rather on how they have to be provided. The debate has a strong ideological content and defends the return to public management at the expense of private management, which is considered inefficient. This work analyzes the debate and introduces some objections to remunicipalization.El concepto jurídico de servicio público es de difícil precisión. Existen dos concepciones de servicio público: una objetiva, preocupada por determinar qué actividades prestacionales deben ser garantizadas a todos los ciudadanos con el fin de lograr la cohesión social, y otra de carácter subjetivo, basada en la idea de que el servicio público es la actividad excluida del régimen de mercado, incidiendo sobre todo en los problemas de la relación entre sector público y sector privado más que en los derechos de los ciudadanos a obtener unas determinadas prestaciones. Dentro de este marco general conceptual, el presente trabajo pone de manifiesto como en la actualidad se ha abierto un debate de fuerte contenido ideológico en el que no se debate sobre qué servicios deben prestarse, sino sobre cómo deben prestarse los servicios públicos, defendiendo la recuperación de la gestión pública frente a una gestión privada que se califica de ineficiente. El trabajo analiza este debate y formula algunas objeciones a la tesis de la llamada «remunicipalización».
31
Prysmakova, Palina. "Public Service Motivation in Public and Nonprofit Service Providers: The Cases of Belarus and Poland". FIU Digital Commons, 2015. http://digitalcommons.fiu.edu/etd/1792.
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The work motivation construct is central to the theory and practice of many social science disciplines. Yet, due to the novelty of validated measures appropriate for a deep cross-national comparison, studies that contrast different administrative regimes remain scarce. This study represents an initial empirical effort to validate the Public Service Motivation (PSM) instrument proposed by Kim and colleagues (2013) in a previously unstudied context. The two former communist countries analyzed in this dissertation—Belarus and Poland— followed diametrically opposite development strategies: a fully decentralized administrative regime in Poland and a highly centralized regime in Belarus. The employees (n = 677) of public and nonprofit organizations in the border regions of Podlaskie Wojewodstwo (Poland) and Hrodna Voblasc (Belarus) are the subjects of study.
Confirmatory factor analysis revealed three dimensions of public service motivation in the two regions: compassion, self-sacrifice, and attraction to public service. The statistical models tested in this dissertation suggest that nonprofit sector employees exhibit higher levels of PSM than their public sector counterparts. Nonprofit sector employees also reveal a similar set of values and work attitudes across the countries. Thus, the study concludes that in terms of PSM, employees of nonprofit organizations constitute a homogenous group that exists atop the administrative regimes.
However, the findings propose significant differences between public sector agencies across the two countries. Contrary to expectations, data suggest that organization centralization in Poland is equal to—or for some items even higher than—that of Belarus. We can conclude that the absence of administrative decentralization of service provision in a country does not necessarily undermine decentralized practices within organizations. Further analysis reveals strong correlations between organization centralization and PSM for the Polish sample. Meanwhile, in Belarus, correlations between organization centralization items and PSM are weak and mostly insignificant.
The analysis indicates other factors beyond organization centralization that significantly impact PSM in both sectors. PSM of the employees in the studied region is highly correlated with their participation in religious practices, political parties, or labor unions as well as location of their organization in a capital and type of social service provided.
32
Davies, Steve. "The public service ethos and union mobilisation : a case study of the public library service". Thesis, Cardiff University, 2012. http://orca.cf.ac.uk/46282/.
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After thirty years of neoliberal public sector reforms involving the increased use of the private sector and the import of private sector methods, in many respects, the public sector is barely recognisable from when Mrs Thatcher was elected. This study is about one specific part of the public services – the public library service – and is analysed in the context of the wider picture of change in the public services. In particular, the focus of the thesis is the attitude of library service workers to the public service ethos (PSE), whether and how it informs their attitude to their work and its potential for use by their union in mobilisation. The thesis addresses three research questions: • Has the public service ethos survived? And if it has, what does it mean for workers? • Is there a relationship between commitment to the public service ethos and union membership and activism? • Could the union utilise the ethos in its campaigning? And, if so, how? Starting from a theoretical discussion of the origins and meaning of the PSE and a discussion of the relevance of mobilisation theory, the study highlights three key areas. First, there is an examination of whether workers in the public library service believe that a PSE exists and, if so, what it means to them. It is demonstrated through qualitative and quantitative data, including a survey of union members in the library service that it is both alive and well and a significant influence on how they view their working life. Secondly, there is an analysis of whether there is a relationship between union activism and commitment and a belief in the PSE. Connected with that is a debate about the utility of the PSE as an aid to mobilisation at the workplace. Thirdly, there is a discussion of the relevance of the PSE to unions’ wider campaigning, given their expressed aim of drawing on external power resources through alliances with service user groups. The study shows that public service workers continue to believe in a PSE, offering their union the opportunity to associate itself with it, thereby distinguishing itself from the employer and strengthening the union both within and outside the workplace.
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Jonas, Julia. "Service thinking = Service action? : Service thinking in a public transport network surrounding". Thesis, Karlstad University, Service Research Center, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-1147.
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Service thinking and the transition from a product-logic-perspective to a process-perspective are catchwords in current management research (e.g. Grönroos 2000, Kowalksowski 2006, Söderström 2003, Stremersch et al. 2001, Oliva & Kallenberg 2003, Lele 1986) While the product-logic is based on value distribution via the transition of a ready-made product or service, the service-process logic focuses on value-in-use that is created together with the customer. (Grönroos 2007) In the current service management view, value creation is regarded as the result of exchange with network partners in the perception of the customer (Normann & Ramirez 1998). This is why service thinking includes that a company seeks for co-operation with suppliers and customers through activated relationships, networks (Syson & Perks 2004).
Coming from a product-delivery-perspective on doing business can challenge a service provider to adapt to a service-process view. Legally and historically founded prerequisites, as well as for example corporate culture and financial resources, can be obstacles on the way to a service-process business approach. The purpose of this study is to gain insight into how these obstacles influence the possibility of a service operator to adapt to the service logic with customer- and supplier-interaction.
To gain deeper insight into the service thinking of a company in a network environment, a qualitative single case study on the public transport organisation “County Transport” has been used. Based on three personal interviews and literature study, this case explores how a public service organisation deals with its service mission. It also identifies and describes hinders on the way to a service logic approach.
The organisation of County Transport was found to be steered a lot on the basis of numbers and material parts of the service offering such as the bus itself and different support tools on the busses. County Transport follows the rules of the Public Procurement Act which gives the public transport operation a contract framework of a tendering based choice of operators for the time of 8-10 years. The relationship between County Transport and its operator “The Operator” can be seen as comparatively secure relationship without an introduction phase in which trust and adaptations to each other can be developed. With this quite formal relationship under economic pressure it was found that the cooperation between The PTA of County Transport and The Operator was worse than desired. Especially the influence of the brut contract on tender basis seemed to be hindering a good cooperation in a long-term perspective. It might be that a steering by costs and numbers on one side does not help to create a value-creating relationship based on adaptations and soft factors on the other side.
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Sun, Xiaowei. "De la relation entre service public et fonction publique. Etude comparée des droits français et chinois". Thesis, Besançon, 2014. http://www.theses.fr/2014BESA0001/document.
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En France, depuis les années 1990, la polarité traditionnelle service public / fonction publique est mise en cause par des mesures de privatisation et d'externalisation des services publics d'une part, et par la contractualisation et la « managérialisation » de la fonction publique d'autre part. Ces tendances s'observent également en Chine dans la construction d'un système de services publics à partir des années 1990, et dans l'instauration d'une fonction publique décidée à la fin des années 1980 et entérinée par la loi du 27 avril 2005 « sur les agents publics ». Malgré les divergencespolitiques et culturelles entre les deux pays, on constate non seulement un même mouvement de recul de l'administration publique dans la gestion des services publics, mais aussi l'influence croissante du droit privé sur le droit de la fonction publique. Le droit public, en tant qu'il régit traditionnellement le service public et la fonction publique, est dès lors mis en question tant au niveau de son périmètre qu'au niveau de sa substance. À mesure que la relation entre service publicet fonction publique se distend, la corrélation entre les finalités de l'État et les structures administratives devient moins évidente. Dans ce contexte, la comparaison des droits français et chinois éclaire les transformations en cours du droit publicIn France, since the 1990s, the traditional polarity public service / civil service is questioned by privatization and public services outsourcing on the one hand, and by contracting and "managerialization" of civil service on the other hand. These trends are also observed in China in the construction of a public services system from 1990s, and in the establishment of a civil service decided in the late 1980s and endorsed by the Law of 27 April 2005 on Public Servants. In spite of the political and cultural differences between the two countries, there is a converging movement : the public administration steps back from the public services management, while the private law grows its influence on the civil service law. Public law, as it traditionally governs the public service and the civil service, is therefore challenged both in its scope and in its substance. As the relationship between public services and civil service distends, the correlation between the purposes of state and the administrative structures is less obvious. In this context, the comparison of French and Chinese laws illuminates the ongoing transformations of public law
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Allan, Geoffrey, i n/a. "A Different Agenda: The Changing Meaning of Public Service Efficiency and Responsiveness in Australia's Public Services". Griffith University. Griffith Business School, 2005. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20060914.104311.
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This thesis examines the changing nature of efficiency and tesponsiveness of Australian public services over the past century It will examine how over the past 100 years efficiency has been improved and assessed. It will also examine how, since the 1970s, efficiency has become synonymous with responsiveness. The main argument of this thesis is that the nature of efficiency and responsiveness has changed over the past century.. Reforms introduced fiom the 1970s where the rationale at the time was improved efficiency, were essentially designed to make the public service more accountable and thereby responsive to the political executive. The study will examine: 1. the measures governments employed to improve efficiency and assess their effectiveness; 2. how responsiveness became the corollary of efficiency; 3. the resultant changes assessment of government perfbrmance; and 4. the effect these changes had on the Westminster system in Australia. The thesis is in three parts. Part one deals with the nature of public service efficiency and responsiveness. It examines the literature surrounding the nature of the terms and provides a definition of each. Part two details and analyses how public service efficiency was measured and improved from the end of the nineteenth century to the beginning of the 1970s. It will detail the rise and decline in public service boards and commissions and how they were used to initially limit patronage and then to act as monitoring agencies to ensure that public service input costs were as small as they could be 1i will also detail how other factors, such as the training and education of staff and computerisation had an increasing role in improving efficiency. The third part deals with the changes that have occurred since the 1970s. This will examine how responsiveness emerged as an issue and how it became an essential companion to efficiency when promoting bureaucratic change.. It will examine how the nomenclature of efficiency has been applied when the political executive seeks to ensure greater responsiveness from the public service. This third part will examine the main apparatus that were employed by the political executive to improve efficiency and responsiveness: progr am budgeting, corporate planthng, efficiency audits and contracts with senior staff. Finally, I will demonstrate the inability or unwillingness of many ministers and governments to detail policy objectives and their reluctance to evaluate the effectiveness of spending. This was accompanied by a greater reliance on senior employment contracts as the main lever to improve efficiency and responsiveness of the service.
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Allan, Geoffrey. "A Different Agenda: The Changing Meaning of Public Service Efficiency and Responsiveness in Australia's Public Services". Thesis, Griffith University, 2005. http://hdl.handle.net/10072/367174.
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This thesis examines the changing nature of efficiency and tesponsiveness of Australian public services over the past century It will examine how over the past 100 years efficiency has been improved and assessed. It will also examine how, since the 1970s, efficiency has become synonymous with responsiveness. The main argument of this thesis is that the nature of efficiency and responsiveness has changed over the past century.. Reforms introduced fiom the 1970s where the rationale at the time was improved efficiency, were essentially designed to make the public service more accountable and thereby responsive to the political executive. The study will examine: 1. the measures governments employed to improve efficiency and assess their effectiveness; 2. how responsiveness became the corollary of efficiency; 3. the resultant changes assessment of government perfbrmance; and 4. the effect these changes had on the Westminster system in Australia. The thesis is in three parts. Part one deals with the nature of public service efficiency and responsiveness. It examines the literature surrounding the nature of the terms and provides a definition of each. Part two details and analyses how public service efficiency was measured and improved from the end of the nineteenth century to the beginning of the 1970s. It will detail the rise and decline in public service boards and commissions and how they were used to initially limit patronage and then to act as monitoring agencies to ensure that public service input costs were as small as they could be 1i will also detail how other factors, such as the training and education of staff and computerisation had an increasing role in improving efficiency. The third part deals with the changes that have occurred since the 1970s. This will examine how responsiveness emerged as an issue and how it became an essential companion to efficiency when promoting bureaucratic change.. It will examine how the nomenclature of efficiency has been applied when the political executive seeks to ensure greater responsiveness from the public service. This third part will examine the main apparatus that were employed by the political executive to improve efficiency and responsiveness: progr am budgeting, corporate planthng, efficiency audits and contracts with senior staff. Finally, I will demonstrate the inability or unwillingness of many ministers and governments to detail policy objectives and their reluctance to evaluate the effectiveness of spending. This was accompanied by a greater reliance on senior employment contracts as the main lever to improve efficiency and responsiveness of the service.Thesis (PhD Doctorate)
Doctor of Philosophy (PhD)
Griffith Business School
Full Text
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Lindgren, Ida. "Public e-Service Stakeholders : A study on who matters for public e-service development and implementation". Doctoral thesis, Linköpings universitet, Informatik, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-91287.
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Public e-services are progressively used as a means for governmental agencies to interact and exchange information with citizens and businesses. These services are typically Internet-based and are meant to fulfill the three overarching objectives of egovernment; (1) to improve citizens’ interactions with the government, (2) to make governmental organizations more efficient and effective, and (3) to increase the transparency of government and lead to a more democratic society. The work presented in this thesis concerns how to identify those who affect the development of public e-services, and those who are affected by the implementation of a public eservice; hence public e-service stakeholders. The research is conducted according to the qualitative and interpretive research tradition. Based on theoretical and empirical work, conducted and analyzed using a hermeneutic approach, a conceptual framework is presented. The basis of the framework is laid by extracting, structuring, and interrelating concepts, models and methodologies concerning public e-services, public e-service stakeholders, and stakeholder involvement. The empirical foundation of the thesis, an interpretive case study, covers the development and implementation of a public e-service at a Swedish public sector organization. Data collection techniques include interviews, participatory observation, an open-ended questionnaire, and project documentation. The thesis presents two main knowledge contributions; 1) lessons learned from a public e-service development project involving multiple stakeholders; and 2) a conceptual framework for identifying, characterizing and involving stakeholders in the development and implementation of a public e-service.En mängd myndighetstjänster, såsom ansökan om föräldrapenning, finns nu tillgängliga via Internet i form av offentliga e-tjänster. Dessa e-tjänster är tänkta att uppfylla tre generella mål: (1) att förbättra medborgares interaktioner med offentliga organisationer, (2) att effektivisera och förbättra administrativa processer inom den offentliga förvaltningen, samt (3) att öka den offentliga förvaltningens transparens och i förlängningen leda till ett mer demokratiskt samhälle. Arbetet som presenteras i avhandlingen syftar till att identifiera vilka intressenter som påverkar, och/eller påverkas av, utveckling och implementering av offentliga e-tjänster. Avhandlingen presenterar forskning som genomförts enligt en kvalitativ och tolkande forskningstradition. Baserat på teoretiskt och empiriskt arbete, genomfört och analyserat med en hermeneutisk ansats, presenterar avhandlingen ett konceptuellt ramverk. Ramverket är uppbyggt av extraherade, strukturerade och interrelaterade koncept, modeller och metoder angående offentliga e-tjänster, intressenter, och användarmedverkan. Det empiriska arbetet utgörs av en fallstudie av utveckling och införande av en offentlig e-tjänst vid en svensk offentlig organisation. De datainsamlingsmetoder som använts inkluderar intervjuer, deltagande observationer, en kvalitativ enkät, samt dokumentstudier. Avhandlingen presenterar två huvudsakliga kunskapsbidrag: (1) lärdomar från ett utvecklings- och implementeringsprojekt av en offentlig e-tjänst som involverar många olika intressenter, samt (2) ett konceptuellt ramverk för att identifiera, karaktärisera och involvera intressenter vid utveckling och implementering av offentliga e-tjänster.
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Makasi, Tendai. "Cognitive computing systems and public value: The case of chatbots and public service delivery". Thesis, Queensland University of Technology, 2022. https://eprints.qut.edu.au/230002/1/Tendai_Makasi_Thesis.pdf.
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This thesis is an investigation of how cognitive computing system initiatives in the public sector can contribute towards creating public value. It focuses specifically on public service delivery through service channels that are supported by chatbots and proposes recommendations to ensure that the important public service value dimensions are supported. The thesis builds upon the discussions around public value creation and draws upon the interpretation of how chatbots can facilitate public value creation during chatbot-mediated service interactions from both the users of the chatbots and designers of the chatbots.
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Jin, Myung. "Emotional labor in public service work". Tallahassee, Fla. : Florida State University, 2009. http://etd.lib.fsu.edu/theses/available/etd-11132009-103041/.
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Thesis (Ph. D.)--Florida State University, 2009.Advisors: Mary E. Guy and Ralph S. Brower, Florida State University, College of Social Sciences and Public Policy, School of Public Administration and Policy. Title and description from dissertation home page (viewed May 14, 2010). Document formatted into pages; contains ix, 105 pages. Includes bibliographical references.
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Fogelström, Linda. "Fichtelius-affären och public service-ideologin". Thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-16389.
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With this master thesis I wanted to find out whether Erik Fichtelius, an SVT employee, interview project with prime minister Göran Persson is acceptable according to the public service ideology. In order to do that I used Swedish newspaper articles to analyse the so called Fichtelius affair. I also gathered material on SVT and the public service ideology. The master thesis is based on sociologist Manuel Castells theories on mass media and television as presented in the Information Age. Castells claims that in our time different areas, such as politics and television, are melting together. Politics today needs to occupy space in media to not be marginalised. Television has become essential to politics. I found that although Fichtelius behaviour is unacceptable to journalistic ethics and the values of the public service ideology he cant be found guilty of any kind of crime. The laws controlling SVT are too vague.Uppsatsnivå: D
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Minnie, Johan A. "Improving public service delivery through marketing". Thesis, Stellenbosch : Stellenbosch University, 2000. http://hdl.handle.net/10019.1/51798.
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Thesis (MPA)--Stellenbosch University, 2000.ENGLISH ABSTRACT: The hypothesis explored in this thesis is that the application of marketing in the public sector will improve public service delivery. Three different areas of academic enquiry are examined in an effort to prove a beneficial relationship between marketing and public service delivery. These three areas are Public Management, Marketing, and Services Management. Certain challenges for improving service delivery are identified in each of these disciplines, and the current status of public sector marketing is described. The study is applied to the Cape Metropolitan Area, and specifically the Cape Metropolitan Council. This does however not rule out the application of the findings of the study to other areas. Additional to the normal literature study, research for the thesis involves personal interviews with public managers, and on-line questionnaires on the Internet and the Intranet of the Cape Metropolitan Council. Combining the results of the literature study and the physical research with the argument constructed in the thesis, it is found that many of the challenges identified in the three disciplines address each other, and that marketing can definitely prove useful as a tool with which to improve public service delivery. A model for marketing-oriented public service delivery is proposed.
AFRIKAANSE OPSOMMING: Die hipotese wat in hierdie tesis aangespreek word is dat die toepassing van bemarking in die openbare sektor sal meebring dat openbare dienslewering sal verbeter. Drie studievelde word verken om te bepaal of enige afleidings gemaak kan word oor die positiewe invloed van bemarking op dienslewering. Die drie studievelde is Openbare Bestuur, Bemarking, en Dienstebestuur. Sekere uitdagings om dienslewering te verbeter word in elke veld geïdentifiseer, en die huidige status van openbare bemarking word verduidelik. Die studie word toegepas op die Kaapse Metropolitaanse Gebied, met spesifieke verwysing na die Kaapse Metropolitaanse Raad. Die toepassing van die bevindings van die studie op ander gebiede word egter nie hierdeur uitgesluit nie. Bykomend tot die literatuurstudie word persoonlike onderhoude met openbare sektor bestuurders en vraelyste op die Internet en die Intranet van die Kaapse Metropolitaanse Raad as deel van die navorsingspoging gebruik. Deur die resultate van die navorsing en die literatuurstudie te vergelyk met die argument in die tesis, word dit bevind dat die uitdagings uit die verskillende velde mekaar aanvul. Dit word bevind dat bemarking aansienlik sal kan bydra tot die verbetering van dienslewering in die openbare sektor. 'n Model vir bemarkings-georiënteerde openbare dienslewering word voorgestel.
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King, Lyn Carol. "Public service commission grievance recommendation process". Thesis, Nelson Mandela University, 2017. http://hdl.handle.net/10948/18002.
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The Public Service Commission (PSC) is an independent oversight body established in terms of chapter 10 of the Constitution, 1996. Although, its powers and functions were enacted in the Public Service Commission Act, 1997, this institution has been in existence since the early 1900’s. As an institution which was birthed during an era wrought with injustice, inequality upon a labour law framework which barely existed as the concept is understood today, the PSC played a leading role in the management of the public service. The influence of the Treasury, Governor-General and socio-political forces throughout the 1900’s negatively impacted the manner in which the PSC was effectively able to exercise its’ powers and functions. Subsequent thereto, the rise of staff associations and their concerted effort to be party to matters pertaining to the employment relationship, placed the PSC in a precarious situation which created the perception that the PSC was a “toothless organization”. Although the PSC has since transitioned significantly in that many of the functions it performed are now exercised by the Ministry of Public Service and Administration, today, this perception is still as real as it was in the 1970’s. The primary purpose of this treatise is to provide a historical background to present time, depicting the role undertaken by the PSC and whether the perception of being ineffective in the administration of the public service, remains. The researcher will provide a distinction of the nature of grievances dealt with by the PSC and other alternate dispute resolution bodies, with specific attention being drawn to the methodologies applied in the execution of its mandate relating to labour relations and personnel practices, and the overall bearing it this has on the effective administration of the public service. In the conclusion it is submitted that the powers and functions of the PSC may extend to directions, advice and recommendations (unenforceable), however in comparison to other dispute resolution bodies, these powers and functions are centred around the promotion of constitutionally enshrined values and principles. PSC prides itself in the fruits of its labour as it is able to make a far greater impact by investigating root causes of grievances and redressing systemic issues, emanating from yesteryear to date. It is therefore submitted that as a result of different methodologies applied in comparison to other dispute resolution bodies, the highly administrative processes embarked proves far more thorough and effective and as a result cannot be compared or perceived to be ineffective. Lastly, it is submitted that the co-operative rather than adversarial approach embarked upon by the PSC is befitting for a young democratic country where impact-driven bears far reaching results, extending over the public service administration at large. To this end, the researcher refutes the misconception that the PSC is a toothless, ineffective organization which no longer plays a meaningful role within the Public Service Administration.
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Lemaire, Fabrice. "La collaboration occasionnelle au service public". Lille 2, 1998. http://www.theses.fr/1998LIL20004.
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Si elle est incontestablement guidee par des considerations d'equite, la collaboration occasionnelle au service public reste une notion juridique qui peut se definir comme l'hypothese ou une personne participe a un service public de facon justifiee (apres demande ou acceptation de l'administration ou en raison d'une urgence necessite) et effective, sans appartenir a une autre categorie de collaborateurs du service public et sans etre remuneree lorsque cette participation ne constitue pas l'exercice de son activite professionnelle ou ne resulte pas d'une contrainte. Elle n'a cependant pas atteint son point d'achevement. Il reste quelques incertitudes sur le contenu ou la portee de certains criteres. Par ailleurs, la qualite de collaborateur occasionnel n'est pas toujours reconnue par le juge judiciaire et la doctrine dans des hypotheses qui en presentent pourtant toutes les caracteristiques. Le regime juridique de la collaboration occasionnelle au service public n'est ni unique ni exclusif. Il depend de la qualite du requerant (collaborateur, administration ou tiers). De plus, tous les collaborateurs occasionnels ne sont pas soumis aux memes regles. Ces dernieres ne presentent aucune originalite. Il s'agit de l'application de regimes preexistants. La seule originalite peut se trouver dans le fondement du regime d'indemnisation des collaborateurs occasionnels d'un service public administratif gere par une personne publique. En effet, les fondements invoques dans cette situation nous semblent inadaptes pour justifier la reparation. C'est le principe de continuite du service public qui parait le mieux approprie pour expliquer l'indemnisationIf it is undeniably guided by considerations of equity, the occasionnal contribution to a public service remains a legal notion which can be depined as the situation where a person acts in a public service in a manner justified (after a request or an acceptance of the administration or because of an urgent necessity) and effective, without belonging to another category of public service collaborators and without being paid when this participation doesn't constitute the exercice of this professional activity or not result from force. It has not however achieved its aim. There remains some uncertainties on the content or scope of the criteria. Futhermore, the quality of the occasionnal contributor is not always recognised by the civil law judge and legal doctrine in situations which nevertheless present them with all the characteristics. The judicial regime of the occasionnal contributor to a public service is neither unique nor exclusive. It depends on the status of the plaintipp (contributor, administration or a third party). In addition, not all of the occasionnal contributors are subjected to the same rules. The latter presents nothing. Originality. It acts as the application of schemes which already exist the only originality can be found in the creation of a indemnity for occasionnal contributors in a service public managed by a public person. In effect, the foundations put forward in this situation seem to be inadapted to justify compensation. It is the principal of public service continuity which appears most appropriate to explain the indemnity scheme
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Sabourault, Didier. "La doctrine et le service public". Paris 12, 2000. http://www.theses.fr/2000PA122012.
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Douence, Maylis. "Le pouvoir d'organisation du service public". Pau, 2003. http://www.theses.fr/2003PAUU2001.
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Le pouvoir d'organisation du service public est-il une fonction originale de la puissance publique, une compétence normative unifiée autour de cet objet particulier ? Cette compétence a aujourd'hui un fondement adéquat dans les articles 20 et 72 de la Constitution de 1958, respectivement pour les services publics nationaux et locaux. Ensuite, et sous réserve des interventions du législateur, les titulaires de principe de ce pouvoir sont des autorités réglementaires. Enfin, aussi bien les formes que revêtent les mesures d'organisation que les conditions matérielles de leur édiction sont marquées par leur objet. Il est donc bien vérifié que le pouvoir d'organisation du service public se caractérise par son unité fonctionnelle. Cette compétence normative mérite ainsi pleinement d'être désignée en tant que pouvoir, au même titre que la police et l'exécution des lois, tous deux également inscrits dans la sphère de la fonction administrative et traditionnellement qualifiés de pouvoirWhat does the power to organise the public service consist in ? Is it actually a power to implement regulations characterised by that very purpose ? The study deals with three main elements. First of all, we will show that the source of this power can be found in the Fifth Republic Constitution (art. 20 and 72, for national and local public services). Then, it can be shown that the administrative authorities which are able to organise public services are the ones which have the power to implement regulations, although the Parliament can also pass laws dedicated to public services. Finally, we will examine the practical methods of implementing regulations to organise public services. On the one hand, it proves that the authorities which organise public services issue normalising unilateral and contractual decisions of impersonal and general scope, that is to say real regulations. On the other hand, it appears that the degree of freedom to implement these regulations is determined by the principles that usually rules public services and also by the laws concerning trade and consumer's protection
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Williamson, Simon. "Délégation de service public et environnement". Nantes, 2005. http://www.theses.fr/2005NANT4023.
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Dans le contexte actuel du mouvement d'externalisation de l'action publique, l'étude consiste en une réflexion sur la délégation des services publics de l'environnement aux opérateurs privés. A partir de l'examen de son recours en matière de gestion de l'eau et des déchets ménagers et assimilés, il sera démontré l'extension de ses fondements fonctionnels et matériels sous l'effet conjugué de la " marchandisation " de ces activités et de leur soumission au durcissement des normes environnementales d'origine communautaire. Les propositions d'amélioration de cette union entre la gestion déléguée et l'environnement, qui suivent l'examen de ses imperfections, dépassent le champ du modèle concessif pour atteindre celui plus général de l'ensemble des modes de gestion. Appréhendée sous l'angle du concept matriciel d'égalité, cette recherche d'un service public pour l'environnement invite à une modification déjà entamée de son statut territorial et concurrentielIn the French context of externalising the public action, this study focuses on the delegation of environmental public services to private operators. In both fields of water and waste managements, will be demonstrated the extension of their functional and material aspects, found in their management and marketing, to their submission to European Union environmental laws. Prospective improvements of the management combination that follow their own limit review, go over the "concessive" model application, in order to reach one more generalist to management modes. Developed thorough the "equity matrices concept", this study, looking for a pro-environment public service, invites to a modification, already initiated, of its territorial and competitive statute
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Sayadi, Rémy. "Le principe d'adaptabilité du service public". Paris 1, 2005. http://www.theses.fr/2005PA010302.
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Le principe d'adaptabilité encore appelé de mutabilité est l'un des trois principes du service public systématisé par le professeur Louis Rolland. Mentionné, quasisystématiquement dans les manuels de droit administratif à côté du principe de continuité et d'égalité du service public, il est loin d'en avoir la reconnaissance juridique. L'absence d'une définition légale ou réglementaire du principe d'adaptabilité ainsi que l'absence d'une jurisprudence claire et probante sur la nature ou la valeur du principe d'adaptabilité est source d'une grande perplexité. Si l'usager ne peut s'opposer à la modification des règles d'organisation et de fonctionnement au nom du bien commun, à fortiori l'autorité publique compétente a l'obligation d'adapter le service au nom de ce même bien commun. Cette obligation d'adapter le service public aux besoins collectifs, en vue de la satisfaction desquels il a été institué, peut apparaître comme un droit. Le principe d'adaptabilité possède ainsi deux aspects qui posent de nombreuses questions. Evident, ambivalent, difficile à appréhender, pouvant paraître comme dépourvu de valeur intrinsèque, le principe d'adaptabilité polarise un grand nombre d'interrogations.
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Plchová, Tereza. "State Aid to Public Service Broadcasting". Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-73338.
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Pinyoying, Disaya, i n/a. "The Commonwealth Senior Executive Service : an approach to improving the Public Service". University of Canberra. Administrative Studies, 1994. http://erl.canberra.edu.au./public/adt-AUC20061102.161233.
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Cowan, Jim. "Information systems in public services : viewing service related information systems 'from within' in UK social service departments". Thesis, London South Bank University, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.434429.
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