Gotowe bibliografie tematyczne / Public service

Gotowa bibliografia na temat „Public service”

Autor: Grafiati
Data publikacji: 4 czerwca 2021
Data aktualizacji: 30 lipca 2024

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Artykuły w czasopismach na temat "Public service"

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Mahmud, Abd, Sri Hartini Jatmikowati i Saudah Saudah. "Public Service Innovation through Public Service Mall". East African Scholars Journal of Economics, Business and Management 6, nr 08 (26.08.2023): 279–84. http://dx.doi.org/10.36349/easjebm.2023.v06i08.006.

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Public service reform is carried out by carrying out a process of change in the bureaucracy which will affect the orientation of public services; at first, the transformation of public services is the adoption of private sector values, which are often profit-oriented services so that people find it difficult to get services. So far, the dynamics of public services in Indonesia have tended to be late in responding to the needs of the grassroots in every region in Indonesia, so this requires ongoing steps, meaning that evaluation and correction must continually be improved to achieve the goal of bureaucratic reform that reaches the heart of bureaucracy in Indonesia. This study aims to describe and analyze the implementation of the Sumenep Regency Regent's Regulation Number 49 of 2019 concerning implementing Public Service Malls (MPP) in the Sumenep Regency. This research was at the Investment and One Stop Service Office, Sumenep Regency, East Java Province. Researchers used a descriptive qualitative research approach with data collection techniques using observation, interviews, and documentation. The results of this study are the implementation of the policy of the Sumenep Regency Regent's regulations covering several factors, including communication factors with the clarity of policy orders from the Regional Government to implementing organizations, resources related to facilities and infrastructure both available and not yet available, disposition, bureaucratic structure in operational standards procedures for implementing services and digital innovation. The driving and inhibiting factors in implementing this policy are presidential and ministerial regulations regarding the administration of public service malls, the public's low understanding of the applicable system, and the difficulty for the community to obtain optimal and effective services.
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Osborne, Stephen P., Zoe Radnor, Tony Kinder i Isabel Vidal. "The SERVICE Framework: A Public-service-dominant Approach to Sustainable Public Services". British Journal of Management 26, nr 3 (30.03.2015): 424–38. http://dx.doi.org/10.1111/1467-8551.12094.

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Raiche, Holly. "From public service to services to the public". Telecommunications Journal of Australia 59, nr 3 (listopad 2009): 41.1–41.11. http://dx.doi.org/10.2104/tja09041.

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Ilhaamie, A. G. A. "Service Quality in Malaysian Public Service: Some Findings". International Journal of Trade, Economics and Finance 1, nr 1 (2010): 40–45. http://dx.doi.org/10.7763/ijtef.2010.v1.8.

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Flynn, Roddy. "Public service broadcasting beyond public service broadcasters". International Journal of Digital Television 6, nr 2 (1.06.2015): 125–44. http://dx.doi.org/10.1386/jdtv.6.2.125_1.

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Benson, Linh, Huay Thúy Thanh i Bảo Nga Thao. "Public Management: A New Public Service Oriented Concept of Public Service". Journal of Asian Multicultural Research for Economy and Management Study 2, nr 3 (4.05.2021): 29–36. http://dx.doi.org/10.47616/jamrems.v2i3.124.

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This article discusses the application of the new public service concept in serving the public. This is based on the Public Administration Problem in its development which has gone through several stages. As one of the countries in the world, of course, it is part of the global administration system, which always develops in accordance with the development of contradictions and mutual relations between nations in the world. So that the implementation of the new public service can have an impact on the implementation of the New Public Service with an awareness of the real role of the state. It is no longer authoritarian or still chooses who has the right to receive services from the State. In the current context, the practice of Public Administration has led to the principles of the New Public Service paradigm.
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Colin, Frédéric. "Public service vouchers". International Review of Administrative Sciences 71, nr 1 (marzec 2005): 19–34. http://dx.doi.org/10.1177/0020852305051681.

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The public voucher system is a means of paying for a given public service. Vouchers are issued by the public authorities to individual users to enable them to gain access to any institution that is approved by the public authorities, for a specific purpose. The provider of the service is paid back the amount of the voucher by the public institution that provides the funding for the voucher. This system provides a means of reviewing the relationship between the user and the public service in terms of efficiency and freedom. The voucher system is designed to improve competition among public service providers and to make public service offerings more flexible. While it does offer some interesting possibilities in terms of diversification of the services on offer, nonetheless the voucher system poses certain risks. In particular, it may lead to community behaviour patterns among beneficiaries and undermine equal opportunity. In any case, as the voucher system brings closer together the practical arrangements for defraying services in the private and public sectors, it opens up some useful avenues of reflection for the modernization of public services.
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Clarke, John. "Beyond Citizens and Consumers? Publics and Public Service Reform". NISPAcee Journal of Public Administration and Policy 2, nr 2 (1.12.2009): 33–44. http://dx.doi.org/10.2478/v10110-009-0003-z.

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Beyond Citizens and Consumers? Publics and Public Service ReformThe article explores some of the issues associated with the rise of the consumer as a focal point for public service reform. In the first section, there are considered the ways in which the consumer has been counterposed to the citizen in recent political developments, while suggesting that this opposition may conceal other important processes and identities. In the second section, a brief history of the image of the consumer in public service reform in the UK is sketched, particularly associated with the New Labour governments of 1997-2010. Following that, a research project conducted among users, workers and managers in three public services in the UK is drawn. It focuses on how users identify themselves and their relationships to public services.
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Van de Walle, Steven. "When public services fail: a research agenda on public service failure". Journal of Service Management 27, nr 5 (17.10.2016): 831–46. http://dx.doi.org/10.1108/josm-04-2016-0092.

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Purpose The purpose of this paper is to review the literature on public service failure and develop a research agenda for studying public service failure alongside private service failure. The general services management literature has devoted relatively little attention to public services, whereas developments in the private service management literature have not reached public management. Design/methodology/approach This is a conceptual paper drawing on the public management literature. Different failure types and causes are discussed, including service failures that are specific to public sector settings. This is linked to the specific public context within which public services operate. Customer reactions to public service failure are then introduced, as well as service recovery. Findings Service failures in a public and a private context are different. There are different failure types and different standards of failure. Public management literature mainly studies collective and political reactions to service failure, whereas the private service management literature tends to focus on individual reactions. Finally, attention for service recovery was found to be very limited in the public services literature. Social implications Studying public service failure is important because failure can have dramatic consequences for customers, public organisations, and society. Social inequalities that arise as a result of public service failure need to have a prominent role in future research. Originality/value This paper develops the concept of public service failure and sets a novel research agenda for studying processes, causes, and consequences of such failure, as well as public-private differences.
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Lennon, Joanna. "Public Service". Environment: Science and Policy for Sustainable Development 33, nr 2 (marzec 1991): 44–45. http://dx.doi.org/10.1080/00139157.1991.9929975.

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Rozprawy doktorskie na temat "Public service"

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Ziani, Salim. "Service public et obligations de service public". Thesis, Strasbourg, 2013. http://www.theses.fr/2013STRAA011.

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Le service public est, en droit français, un concept central du droit de l’action publique dont les fondements théoriques et doctrinaux reposent sur la garantie de la solidarité sociale et sur la préservation d’un intérêt général holiste par l’action de l’État et des personnes publiques. Cependant, si le droit national connaît depuis plusieurs décennies une notion spécifique nommée l’ « obligation de service public », renvoyant à un moyen d’investiture d’un tiers partenaire de l’administration pour lagestion d’un service d’intérêt général, il faut savoir que se diffuse aujourd’hui une autre conception de cette notion. En effet, le droit de l’Union européenne connaît une notion spécifique et marchande nommée elle aussi, pour des raisons historiques et pratiques, l’ « obligation de service public ». Celle-ci se fonde sur une acception particulière de l’intérêt général dont l’origine dépend d’abord du désintérêt de l’opérateur économique pour la gestion d’une activité. Ainsi, l’obligation de service public participe principalement au maintien et au rétablissement de l’équilibre d’un marché concurrentiel que l’on estime garant de l’intérêt général et de la solidarité. Mais elle tend aussi, dans sa mise en oeuvre, à limiter au maximum les atteintes à la concurrence que l’intervention publique pourrait générer. C’est alors que, contrairement au service public, le régime de l’obligation de service public implique et impose peu à peu l’externalisation des activités d’intérêt général. Cette notion traduit en définitive une vision spécifique de la « commande publique » en se démarquant ainsi du modèle national de ladélégation de service public. Par le truchement de l’obligation de service public dans son acception européenne, les autorités publiques peuvent organiser le marché (elles le commandent) et elles peuvent aussi le solliciter et le dynamiser (elles lui commandent) afin que ce dernier garantisse, par son équilibre, l’existence et la fourniture de prestations. Cette obligation de service public impose d’ailleurs un ensemble de principes de gestion qui, bien que proches des grandes lois du service public français, tendent à instrumentaliser l’action de l’État au profit de l’équilibre et de la dynamique d’un marchédésormais européen. La généralisation et la diffusion de la notion européenne d’obligation de service public, notamment àtravers les conditions propres au financement du service public, bouleversent le cadre normatif et conceptuel relatif à l’action de l’État. Ce mouvement traduit un changement de paradigme marquant l’effacement de l’État interventionniste et la consécration de l’État ordonnateur
The « service public » is a key concept of French administrative law. It is based on the assumption that public entities are the initial guarantors of the public interest and solidarity. Today however, the « service public » was replaced by a specific notion that emerged from the law of the European Union and instead of being based on the ability of the State, it is based on the ability of the market. This concept is the «obligation de service public» (public service obligation) and it tends to regulate the role and intervention of the State in order to preserve the competition in the market. Through this change appears a new conception of the role of the State
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Beauvais, Grégory. "Téléservice public et service public". Lille 2, 2008. http://www.theses.fr/2008LIL20011.

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L’administration française connaît, depuis quelques années, une accélération de l’utilisation des technologies de l’information et de la communication. Celles-ci ont pour but d’améliorer l’organisation interne et externe de l’administration et des services publics. Dans ce cadre, se mettent en place des prestations d’intérêt général d’un genre nouveau : les téléservices publics. Un téléservice public est une activité d’intérêt général, mise en œuvre directement ou indirectement par une personne publique, qui utilise les outils de télécommunication. Cette définition rappelle celle du service public qui désigne une activité d’intérêt général, assumée ou assurée par une personne publique. Le téléservice public constitue pourtant, du fait des règles qui lui sont applicables, une notion juridique émergente qui s’automatise par rapport à celle du service public. Les règles relatives aux téléservices publics comprennent des dispositions ad hoc, dont la valeur normative n’est pas toujours claire, et des concepts et catégories juridiques applicables aux services publics qui connaissent, par leur adaptation aux téléservices publics, une redéfinition
French administration experiences and acceleration of new technologies uses. Tpublic services and administration’s internal organisation so the relationships with users. Inside this frame, new general interest services are provided : public teleservices. A public teleservice is a general interest activity, directly or inderectly applied by a public entity, wich uses telecommunication tools. This definition recalls the public services’ one which points out a general interest activity, assumed or endorsed by a public entity. Public teleservice constitutes, due to applicable rules, an emergent legal notion which is acquirring his autonomy from the public service’ definition. Rules applicable to public teleservices contain ad hoc legal notions whose normative value is not always clear. Some concepts and legal categories applicable to public services which know, by their adaptation to public teleservices, a redefinition
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Wu, Chen. "Service distribution and service discovery through a public web services platform". Thesis, Curtin University, 2008. http://hdl.handle.net/20.500.11937/387.

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Service-Oriented Architecture (SOA) represents an emerging architectural approach that is able to tackle challenges in the contemporary service-based economy, in which the global market revenues are shifting from the manufacture of traditional off-the-shelf products to the provision of diversified services that suffice for customers’ needs. In such a service-based economy, one can envisage an entirely “service-oriented” world, where a massive number of distributed services with different natures and capabilities are provided by various professionals around the world. Problems arise when business applications demand desirable services through different sources and providers that are appropriate for their own benefits and preferences. Therefore, it can be very challenging to design an SOA infrastructure that enables users to exploit this great level of service heterogeneity and quantity. One of the key issues in service-oriented architecture is to achieve efficient service discovery and loosely-coupled service distribution while maintaining a satisfactory degree of scalability, usability, and Web consistency. This thesis deals with SOA infrastructure-level design and implementation issues. It approaches this SOA infrastructure within the scope of Web services, which capture an important, and perhaps the best, ‘realisation’ of SOA. It investigates and formulates how public Web services distributed across the World Wide Web can be augmented by a software platform that enables scalable, user-centred,semantic-enabled, and integration-oriented service retrieval, selection, and matching. The primary goal of this thesis is thus to propose a conceptual framework of an enhanced SOA infrastructure with regard to service distribution and discovery.It also aims to design and implement a platform (PWSP), by means of which a large number of public Web services on the Web can be distributed based on service demands, retrieved based on service descriptions, selected based on service qualities, and matched based on service messages in a user-centred, scalable, and Web-consistent manner without augmenting existing Web services standards.
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Wu, Chen. "Service distribution and service discovery through a public web services platform". Curtin University of Technology, Digital Ecosystems and Business Intelligence Institute, 2008. http://espace.library.curtin.edu.au:80/R/?func=dbin-jump-full&object_id=17919.

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Service-Oriented Architecture (SOA) represents an emerging architectural approach that is able to tackle challenges in the contemporary service-based economy, in which the global market revenues are shifting from the manufacture of traditional off-the-shelf products to the provision of diversified services that suffice for customers’ needs. In such a service-based economy, one can envisage an entirely “service-oriented” world, where a massive number of distributed services with different natures and capabilities are provided by various professionals around the world. Problems arise when business applications demand desirable services through different sources and providers that are appropriate for their own benefits and preferences. Therefore, it can be very challenging to design an SOA infrastructure that enables users to exploit this great level of service heterogeneity and quantity. One of the key issues in service-oriented architecture is to achieve efficient service discovery and loosely-coupled service distribution while maintaining a satisfactory degree of scalability, usability, and Web consistency. This thesis deals with SOA infrastructure-level design and implementation issues. It approaches this SOA infrastructure within the scope of Web services, which capture an important, and perhaps the best, ‘realisation’ of SOA. It investigates and formulates how public Web services distributed across the World Wide Web can be augmented by a software platform that enables scalable, user-centred,semantic-enabled, and integration-oriented service retrieval, selection, and matching. The primary goal of this thesis is thus to propose a conceptual framework of an enhanced SOA infrastructure with regard to service distribution and discovery.
It also aims to design and implement a platform (PWSP), by means of which a large number of public Web services on the Web can be distributed based on service demands, retrieved based on service descriptions, selected based on service qualities, and matched based on service messages in a user-centred, scalable, and Web-consistent manner without augmenting existing Web services standards.
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Gooneratne, Nalaka Dilshan, i s3034554@student rmit edu au. "Discovery and Validation for Composite Services on the Semantic Web". RMIT University. Computer Science and Information Technology, 2009. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20091019.155524.

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Current technology for locating and validating composite services are not sufficient due to the following reasons. • Current frameworks do not have the capacity to create complete service descriptions since they do not model all the functional aspects together (i.e. the purpose of a service, state transitions, data transformations). Those that deal with behavioural descriptions are unable to model the ordering constraints between concurrent interactions completely since they do not consider the time taken by interactions. Furthermore, there is no mechanism to assess the correctness of a functional description. • Existing semantic-based matching techniques cannot locate services that conform to global constraints. Semantic-based techniques use ontological relationships to perform mappings between the terms in service descriptions and user requests. Therefore, unlike techniques that perform either direct string matching or schema matching, semantic-based approaches can match descriptions created with different terminologies and achieve a higher recall. Global constraints relate to restrictions on values of two or more attributes of multiple constituent services. • Current techniques that generate and validate global communication models of composite services yield inaccurate results (i.e. detect phantom deadlocks or ignore actual deadlocks) since they either (i) do not support all types of interactions (i.e. only send and receive, not service and invoke) or (ii) do not consider the time taken by interactions. This thesis presents novel ideas to deal with the stated limitations. First, we propose two formalisms (WS-ALUE and WS-π-calculus) for creating functional and behavioural descriptions respectively. WS-ALUE extends the Description Logic language ALUE with some new predicates and models all the functional aspects together. WS-π-calculus extends π-calculus with Interval Time Logic (ITL) axioms. ITL axioms accurately model temporal relationships between concurrent interactions. A technique comparing a WS-π-calculus description of a service against its WS-ALUE description is introduced to detect any errors that are not equally reflected in both descriptions. We propose novel semantic-based matching techniques to locate composite services that conform to global constraints. These constraints are of two types: strictly dependent or independent. A constraint is of the former type if the values that should be assigned to all the remaining restricted attributes can be uniquely determined once a value is assigned to one. Any global constraint that is not strictly dependent is independent. A complete and correct technique that locates services that conform to strictly dependent constraints in polynomial time, is defined using a three-dimensional data cube. The proposed approach that deals with independent constraints is correct, but not complete, and is a heuristic approach. It incorporates user defined objective functions, greedy algorithms and domain rules to locate conforming services. We propose a new approach to generate global communication models (of composite services) that are free of deadlocks and synchronisation conflicts. This approach is an extension of a transitive temporal reasoning mechanism.
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Bahougne, Louis. "Le financement du service public". Thesis, Poitiers, 2014. http://www.theses.fr/2014POIT3003.

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Au-delà des simples données chiffrées, l'étude du financement du service public intègre une double perspective. D'un côté, l'idéologie et le droit du service public ont eu un effet structurant sur son organisation financière. De l'autre, et par une sorte de choc en retour, les nécessités d'un financement adéquat du service public ont redessiné certains des principes de l'organisation administrative. L'analyse se concentre ainsi sur le processus de fertilisation croisée entre le droit du service public et les finances publiques. Reste que cette étude est potentiellement perturbée par un principe de séparation de la légalité administrative ordinaire et de la légalité budgétaire. Le constat peut toutefois être dépassé en considérant que le financement n'est pas qu'une donnée budgétaire, mais aussi un fait économique. À ce titre, sa prise en compte a été accentuée par l'augmentation de la pénétration de l'analyse et des théories économiques en droit des services publics. L'étude se propose ainsi d'appréhender dans quelle mesure ces règles se sont adaptées aux besoins de financement du service public
Beyond financials datas, the study of public services financing deploys two different dimensions. On one hand, the public services ideology and law have framed its financial organization. On the other hand, by a sort of return shock, financial liabilities have redesigned such well established principles of public services. So, analysis leads to focus on interrelations between public finance and public services law. Moreover, the study could be disturbed by the assumption of administrative and budgetary law separation. This affirmation could be outpassed if it's considered that funding operations are economical facts. By the way, the growing influence of finance inclusion on public service law has been highlited by penetration of economic theory in law. The study put forward to admit the adaptation ability of adminstrative law to attract private investors from contracts law to public property law
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El, Youssef Dina. "Les contrats internationaux de délégation de service public". Thesis, Nice, 2013. http://www.theses.fr/2013NICE0039.

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Les contrats internationaux de délégation de service public s'inscrivent dans un ensemble de techniques connues de longue date, les affermages ayant plus de trois siècles d'existence et les concessions étant apparues aux XIXe siècles. Les partenariats public privés constituent la dernière forme en date des relations complexes entre les collectivités publiques et des opérateurs industriels ou de services. La technique de délégation de service public est largement utilisé dans le monde et les états adaptés suivent leurs propres législations internes sous différentes approches de la délégation. A noter que l'amplitude du sujet constitue un défit. Une apprche systématique permettra de réduire les difficultés. Plusieurs éléments sont à prendre en considération. Le premier porte sur l'activité délégable, le deuxième porte sur les formes contractuelles de la délégation et le troisième porte sur les transpositions internationales des contrats de délégation. Dans notre recherche, nous étudierons les contrats de délégation de service public dans le sens large du terme et d'un point de vue internationale sans entrer dans la classification interne de ces contrats dans chaque pays en se basant sur le modèle francais de la "concession" et le modèle Anglo-Saxon le "BOT" qui sont les deux modèles de base les plus répandus et ceci en suivant toutes les étapes du contrat de déégation : Passation, vie et fin du contrat ainsi que son contenu. Nous allons aussi essayer de mettre en relief des réponses aux problèmes émanant de cette expérience et ses applications répandus dans presque tout les pays et dont la réussite varie selon les dimensions géographiques et démographiques du pays
International contracts of public service delegation is part of a set of known longstanding techniques, long-terme leases with more than three centuries of existence and the concessions being emerged is the nineteenth century. Public-private partnerships are the latest form dated complex relations between public authorities and industry operators or services. The technique of delegation of public service is widely used in the world and adapted states follow there own internal laws in different approaches of the delegation. Notes that the amplitude of the subject is a challenge. A systematic approach will reduce difficulties. Several factors most be taken into consideration. The first concerns the delegable activity, the second door on the contractual forms of delegation and the third focuses on international transposition delegation contracts. In our research, we will study contracts delegation of public service in the broadest sense and from an international point of view without going into the internal classification of those contracts in each country. Based on the French model of th "concession" and the Anglo-Saxon model "BOT" which are the two basic models of the most common we will follow all the steps of delegation contract : Procurement, life and termination of the contract and its contents. We will also try to highlight the answers to the problems arising from this experience and widespread in almost all countries and applications whose success depends on the geographical area and population of the country
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Hernández-Mendible, Víctor Rafael. "The reengineering of public service: the universal service of telecommunications". Pontificia Universidad Católica del Perú, 2016. http://repositorio.pucp.edu.pe/index/handle/123456789/116001.

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This paper tries to explain how the regulation of the telecommunications’ activity abandoned the traditional system of State’s public service and evolved to the establishment of a new legal framework that encourages competition among all the economic agents operating in the sector, who must provide all telecommunications services, and, in case that delivery of basic services to all users cannot be done within the framework of the competition, then exceptionally the State as guarantor must impose obligations to ensure the user’s satisfaction in their communication needs.
El presente trabajo trata de explicar cómo la regulación de la actividad de las telecomunicaciones abandonó el tradicional régimen de servicio público de titularidad estatal, dando paso al establecimiento del nuevo marco jurídico que fomenta la libre competencia entre los agentes económicos que operan en el sector. Dichos agentes deben prestar todos los servicios de telecomunicaciones; sin embargo, en caso de que la prestación de los servicios básicos a todos los usuarios no pueda realizarse en el marco de la concurrencia, entonces, excepcionalmente, el Estado, como garante, deberá acudir a la técnica de la imposición de obligaciones de servicio universal, para asegurar la satisfacción de los usuarios en sus necesidades comunicacionales.
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Theam, Rottanak. "Public Service Culture in Cambodia: Impacts on the Delivery of Core Public Services". Thesis, The University of Sydney, 2015. http://hdl.handle.net/2123/15584.

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Despite widespread application of reform models and interventions by intergovernmental organisations, public administration in most developing countries is still characterised by weak institutions, patronage and institutionalised corruption. Cambodia is an illuminating example. After decades of reform Cambodia is still struggling to attain a public service that is loyal, motivated, professional and serviceoriented. The central objective of this thesis is to conduct a qualitative analysis of public service culture in Cambodia and to explore the impacts of culture on public service delivery. In doing so, the thesis offers a systematic framework to analyse three underlying elements of public service culture: the values, the ethics and the central motivations of public servants and officials. Within this thesis, public service values are defined in terms of orientation toward public and social responsibility. Public service ethics refer to the moral standards and conduct of public servants in performing their functions. Public service motivation refers to the willingness to join government employment, to serve public interests and to provide effective and efficient public services. To operationalise the framework, the thesis uses qualitative data from 45 in-depth interviews with personnel in the health and education departments. These two departments are widely considered to be the providers of the nation's core public services. Of the 45 interviews, 21 are with senior public managers and 24 are with service providing public servants. The thesis finds that many elements of the Khmer culture, particularly emphasis on respect and social hierarchy, kinship preference, and the Buddhist principles of harmony and conflict avoidance are generally not conducive to public sector reform and development. A culture emphasising excessive deference to authority often provides barriers to effective decentralisation, which would bring services closer to the people. Patronage networks often lead to weak public accountability. Harmony and conflict avoidance reinforce a culture of saving face within public organisations, which can further undermine performance-based bureaucratic practices and lead to the undermining of merit principles. In addition to its roles in shaping the characteristics and the operation of public institutions, the Khmer societal culture is also reflected in individual public servants' values, ethics and motivations. On values, public servants are mainly observed to be of grand character, having upward accountability to their political patrons but generally seen as having little accountability to the public they serve. In relation to the ethics of the public service, gratitude is found to be highly valued in society and often overdone with highly expensive gifts. Corruption is a way of life. And the central motivation to join the public service relates to the status attached to working for the government, which acts in effect to strengthen existing patronage networks and to divert public resources for private gain. The findings of the thesis are significant for both scholars and practitioners. The current body of literature on public service culture, particularly on Cambodia, is limited in three respects. First, little attention has been paid to the inter-relationship between societal culture, public service institutions, and the work of public servants. Second, the literature on culture lacks a systematic approach to understanding the characteristics and structure of a country's public administration regime, particularly the public service. Third, the literature has an underdeveloped use of empirical data. Public administration reforms in practice should be implemented with thorough consideration of the local needs and the socio-cultural challenges that stand in the way of development.
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Siffert, Antoine. "Libéralisme et service public". Thesis, Le Havre, 2015. http://www.theses.fr/2015LEHA0022/document.

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Loin de s’opposer, libéralisme et service public sont indissociables. La notion de service public scelle l’emprise du libéralisme sur le droit de la puissance publique. Le service public aboutit à la désacralisation de la puissance publique et la subordonne aux finalités du libéralisme. Au service de l’individu et du marché, la puissance publique soutient l’autodétermination de la société. Institution libérale par excellence, le service public révèle aussi les contradictions du libéralisme
Far from being contradictory liberalism and public services go hand in hand. The notion of public service seals the impact of liberalism on public law. Public service allows the desacralisation of public power and underpins it to the objectives of liberalism. Public power upholds the fulfillment of society, serving both the individuals and the markets. As a perfect example of a liberal institution, public service also reveals the contradictions of liberalism
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Książki na temat "Public service"

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Bauby, Pierre. Service public, services publics. Paris: La Documentation française, 2011.

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Bauby, Pierre. Service public, services publics. Paris: La Documentation française, 2011.

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Damian, Tambini, Cowling Jamie i Institute for Public Policy Research., red. From public service broadcasting to public service communications. London: IPPR, 2004.

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Ferrell, Lowe Gregory, i Bardoel Jo, red. From public service broadcasting to public service media. Göteborg, Sweden: Nordicom, 2007.

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Bowman, James S., i Jonathan P. West. Public Service Ethics. Title: Public service ethics : individual and institutional responsibilities / James S. Bowman and Jonathan P. West. Description: Second Edition. | New York : Routledge, 2018. | Previous edition: 2015.: Routledge, 2018. http://dx.doi.org/10.4324/9781351265126.

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Agency, Public Service Communication. Public Service Review. Newcastle-Under-Lyme: PSCA, 2002.

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Boyne, George A., Kenneth J. Meier, Jr O'Toole i Richard M. Walker, red. Public Service Performance. Cambridge: Cambridge University Press, 2006. http://dx.doi.org/10.1017/cbo9780511488511.

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Corsellis, Ann. Public Service Interpreting. London: Palgrave Macmillan UK, 2008. http://dx.doi.org/10.1057/9780230581951.

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Koch, Rainer, Peter Conrad i Wolfgang H. Lorig, red. New Public Service. Wiesbaden: Gabler, 2011. http://dx.doi.org/10.1007/978-3-8349-6371-0.

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Koch, Rainer, i Peter Conrad, red. New Public Service. Wiesbaden: Gabler Verlag, 2003. http://dx.doi.org/10.1007/978-3-663-10900-6.

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Części książek na temat "Public service"

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Kuoppakangas, Päivikki, Jari Stenvall i Ilpo Laitinen. "Public Service Systems: Meaningful Public Service". W Governance and Public Management, 179–95. Cham: Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-34862-4_11.

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Shittu, Afeez Kolawole. "Public Service and Service Delivery". W Global Encyclopedia of Public Administration, Public Policy, and Governance, 1–8. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-319-31816-5_4005-1.

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Shittu, Afeez Kolawole. "Public Service and Service Delivery". W Global Encyclopedia of Public Administration, Public Policy, and Governance, 10986–94. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-66252-3_4005.

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Donders, Karen. "From Public Service Broadcasting to Public Service Media". W Public Service Media and Policy in Europe, 9–24. London: Palgrave Macmillan UK, 2012. http://dx.doi.org/10.1057/9780230349650_2.

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Donders, Karen. "From Public Service Broadcasting to public service anything". W Public Service Media in Europe, 39–59. 1 Edition. | New York : Routledge, 2021. |: Routledge, 2021. http://dx.doi.org/10.4324/9781351105569-4.

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Hutchinson, Jonathon. "Public Service Media". W Cultural Intermediaries, 63–86. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-66287-9_3.

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Steijn, Bram. "Public Service Motivation". W Global Encyclopedia of Public Administration, Public Policy, and Governance, 5254–59. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-20928-9_43.

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Jaensch, Dean. "The Public Service". W The Politics of Australia, 168–92. London: Macmillan Education UK, 1992. http://dx.doi.org/10.1007/978-1-349-15148-6_7.

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McAllister, Ian, Malcolm Mackerras i Carolyn Brown Boldiston. "The public service". W Australian Political facts, 436–59. London: Macmillan Education UK, 1997. http://dx.doi.org/10.1007/978-1-349-15196-7_10.

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Steijn, Bram. "Public Service Motivation". W Global Encyclopedia of Public Administration, Public Policy, and Governance, 1–6. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-31816-5_43-1.

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Streszczenia konferencji na temat "Public service"

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Shanshan, Han, Chaithanaskorn Phawitpiriyaklit i Sid Terasonr. "COMPETENCY PUBLIC SERVICE DELIVERY SERVICE DESIGN, AND PUBLIC SPORTS SERVICE QUALITY: RURAL AREAS OF ZHUANG ETHNIC GROUPS IN CHINA". W THE 2023 INTERNATIONAL CONFERENCE ON CREATIITY, MANAGEMENT, EDUCATION, TECHNOLOGY AND SCIENCES. EDUCATION STUDIO, 2023. http://dx.doi.org/10.62788/hh988ew.

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The purpose of this study is to explore the improvement of the quality of public sports services in rural areas of China's Zhuang Ethnic Groups, as well as to cultivate multiple governance actors to enhance the quality and sustainability of public sports services, and to propose corresponding improvement measures. The study found that there are deficiencies in the quality of public sports services in rural areas of China, especially in the economically underdeveloped Zhuang Ethnic Groups. Therefore, this study examines how to improve the quality of public sports services and enhance their quality and sustainability by fostering multiple governance actors, using rural public sports services in the Zhuang Ethnic Groups of China as an example. The study shows that competence, public service delivery and service design have significant effects on the quality of public sport services. Competence positively affects public service delivery and public sport service quality, public service delivery positively affects public sport service quality, while service design also significantly affects public sport service quality. This study provides a theoretical framework and methodology for the improvement of public sport service quality. It enriches the theoretical system of public sport service quality improvement by revealing the effects of competence, public service delivery and service design on public sport service quality. It also provides government departments with specific strategies and measures to improve the quality of public sports services, which helps to enhance the quality and sustainability of public sports services.
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Tanaka, Masahiro, Yohei Murakami i Toru Ishida. "Towards Service Supervision for Public Web Services". W 2008 IEEE Asia-Pacific Services Computing Conference (APSCC). IEEE, 2008. http://dx.doi.org/10.1109/apscc.2008.144.

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Amarullah, Rustan, i Fani Heru Wismono. "Reward For Public: A Public Service Engineering". W Eastern Regional Organization for Public Administration Conference (EROPA 2018). Paris, France: Atlantis Press, 2019. http://dx.doi.org/10.2991/eropa-18.2019.9.

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Tang, Lamei. "Public Service Motivation and Public Sector Incentive". W 2017 3rd International Conference on Economics, Social Science, Arts, Education and Management Engineering (ESSAEME 2017). Paris, France: Atlantis Press, 2017. http://dx.doi.org/10.2991/essaeme-17.2017.196.

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Grün, Andreas, i Xenija Neufeld. "Transparently Serving the Public: Enhancing Public Service Media Values through Exploration". W RecSys '23: Seventeenth ACM Conference on Recommender Systems. New York, NY, USA: ACM, 2023. http://dx.doi.org/10.1145/3604915.3610243.

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Lopes, Nuno Vasco, i Soumaya Ben Dhaou. "Public Service Delivery Framework". W ICEGOV '18: 11th International Conference on Theory and Practice of Electronic Governance. New York, NY, USA: ACM, 2018. http://dx.doi.org/10.1145/3209415.3209489.

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Bertot, John Carlo, Elsa Estevez i Tomasz Janowski. "Digital Public Service Innovation". W ICEGOV '15-16: 9th International Conference on Theory and Practice of Electronic Governance. New York, NY, USA: ACM, 2016. http://dx.doi.org/10.1145/2910019.2910108.

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"A PUBLIC RANDOMNESS SERVICE". W International Conference on Security and Cryptography. SciTePress - Science and and Technology Publications, 2011. http://dx.doi.org/10.5220/0003612604340438.

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Raimer, Stephan, i Marleen Vanhauer. "Heuristic Evaluation of Public Service Chatbots". W 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022). AHFE International, 2022. http://dx.doi.org/10.54941/ahfe1001712.

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In recent years, chatbots have been adopted in business contexts and also for public services at a growing rate. Chatbots provide dialogue interfaces combining visual elements with natural conversation. Good Conversational Design in this context covers the topics of Natural-Language Processing (NLP) and Dialogue Management (DM). Few attention has been paid to the usability evaluation of conversational interfaces (Höhn & Bongard-Blanchy, 2021). The present paper builds upon the work by Höhn & Bongard-Blanchy by applying their framework of conversational heuristics to evaluate a set of public service chatbots operated in the federal state of Schleswig-Holstein. Thus, for each public service chatbot, a usability score is established and typical characteristics of public service chatbots in general are summarized. We discuss results by comparing the overall scores, weaknesses and strengths of each chatbot. In addition, we reflect on our experience in the application of the framework as well as highlight possible optimization potentials. Concludingly, this paper collects UX recommendations for public service chatbots.
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Rulinawaty, Lukman Samboteng, Sofjan Aripin, M. Rachmat Kasmad, Ridho Harta, Ani Susanti i Syarif Fadillah. "Accountability Performance Public Service: Community Based Organization Solution for Base Public Service". W First International Conference on Science, Technology, Engineering and Industrial Revolution (ICSTEIR 2020). Paris, France: Atlantis Press, 2021. http://dx.doi.org/10.2991/assehr.k.210312.037.

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Raporty organizacyjne na temat "Public service"

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Bunk, Hallie J. Mandatory Public Service. Fort Belvoir, VA: Defense Technical Information Center, styczeń 1999. http://dx.doi.org/10.21236/ada364045.

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Sobel, Karen, i Cassi Pretlow. Service blueprinting for public services in academic libraries. Taylor and Francis, 2015. http://dx.doi.org/10.25261/ir000000067.

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Vasilenko, L. A., i V. I. Vasilenko. Internet in public service system. RAGS, 1998. http://dx.doi.org/10.18411/vasilenko-2-4.

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Gibson-Grant, Amanda. Energy efficiency public service advertising campaign. Office of Scientific and Technical Information (OSTI), czerwiec 2015. http://dx.doi.org/10.2172/1184799.

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Vasilenko, L. A., V. S. Karpichev, Yu V. Kolesnikov, N. S. Melnikova, V. L. Romanov i P. V. Shevchenko. Socio-organizational basis of public service. Moscow: RANEPA, 2005. http://dx.doi.org/10.18411/vasilenko-3-4.

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Hanna, Rema, i Shing-Yi Wang. Dishonesty and Selection into Public Service. Cambridge, MA: National Bureau of Economic Research, listopad 2013. http://dx.doi.org/10.3386/w19649.

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Rodríguez-Fernández, MM, E. Sánchez-Amboage i C. Toural-Bran. Public Service Media in the online arena. Revista Latina de Comunicación Social, maj 2018. http://dx.doi.org/10.4185/rlcs-2018-1288en.

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Choi, Jinho, i John Xavier, red. Digitalization of Public Service Delivery in Asia. Asian Productivity Organization, luty 2021. http://dx.doi.org/10.61145/plse8280.

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Warner, Max, i Ben Zaranko. The fiscal implications of public service productivity. The IFS, maj 2024. http://dx.doi.org/10.1920/re.ifs.2024.0313.

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Research Institute (IFPRI), International Food Policy. Geography of public service delivery in rural Ethiopia. Washington, DC: International Food Policy Research Institute, 2019. http://dx.doi.org/10.2499/p15738coll2.133338.

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