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1
Schneider, Annika Barbara Sabine. "Intellectual Capital Reporting by the New Zealand Local Government Sector". The University of Waikato, 2006. http://hdl.handle.net/10289/2382.
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Sweeping financial management reforms occurred in New Zealand during the late 1980s and early 1990s which radically changed the face of the New Zealand public sector. These reforms sought to significantly restructure and reorganise local government thereby improving their effectiveness and efficiency and improving their accountability to their stakeholders. The principal vehicle for the discharge of this accountability is the annual report, which must be prepared according to Generally Accepted Accounting Practice (GAAP) and commercial principles. Organisations in the private sector are beginning to recognise the value of accounting for intellectual capital (IC) (see for example Quinn, 1992; Brooking, 1996; Sveiby, 1997; Edvinsson Malone, 1997; Bontis, Dragonetti, Jacobsen Roos, 1999; Guthrie, Petty Johanson, 2001; Bounfour, 2003). Studies on the measurement, management and reporting of IC have been undertaken internationally in Asia (Abeysekera Guthrie, 2005; Goh Lim, 2004; Ordenez de Pablos, 2002), Australia (Guthrie Petty, 2000), Europe (Bozzolan, Favotto and Ricceri, 2003; Olsson, 2001; Ordenez de Pablos, 2004), United Kingdom (Collier, 2001; Williams, 2001) and Ireland (Brennan, 2001). Despite the significant research interest in the field of intellectual capital internationally, scant attention has been paid to intellectual capital reporting by commercial organisations in New Zealand. An extensive review of the IC literature yielded only two New Zealand based studies (Miller Whiting, 2005; Wong Gardner, 2005). Further, no studies to date have addressed intellectual capital reporting by local governments in either New Zealand or internationally. This study aims to fill this gap through the development of an intellectual capital disclosure model that could be applied to local authorities. The research describes and explains the development of a disclosure index used to measure the extent and quality of current intellectual capital disclosure by local authorities in New Zealand. The index was developed through a consultative process with a panel of local government stakeholders which was used to establish the weightings for each item. The final index comprised 26 items divided into three categories: internal capital, external capital and human capital. The 2004/2005 annual reports of 82 New Zealand local authorities were scored for extent and quality of disclosure against the index. The results indicate that intellectual capital reporting by local authorities is varied. Manukau City Council scored the achieved the highest overall score (76%) out of the 82 reports analysed while Whakatane District Council scored the lowest with 33%. The most reported items were joint ventures/business collaborations and management processes. The least reported items were intellectual property and licensing agreements. The most reported category of intellectual capital was internal capital, followed by external capital. The least reported category was human capital. The findings indicate a number of areas of reporting that could be improved in order to meet with stakeholder disclosure expectations. In the internal capital category, intellectual property disclosures could be improved. In the external capital category disclosure concerning ratepayer demographics and licensing agreements could be improved. In the human capital category, disclosure of most items could be improved, in particular, entrepreneurial innovativeness and vocational qualifications. The study provided an insight into the current level and quality of intellectual capital disclosure by the NZ local government sector. The results indicated that local authorities are disclosing some aspects of intellectual capital in their annual report, however there is no consistent reporting framework, and many areas of IC disclosures are not meeting stakeholder expectations. More research is needed in the area of intellectual capital reporting in the public sector. This study provides a preliminary framework which can be used by local authorities to enhance intellectual capital disclosures in their annual reports.
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Merridew, Tanya Suzanne. "Third sector politics in the new local governance". Thesis, University of Sheffield, 1999. http://etheses.whiterose.ac.uk/10227/.
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This thesis explores the operation of third sector politics within the changing context of local governance. Throughout the history of urban policy the concept of community has fonned a recurrent, if fluctuating theme (Eisenschitz and Gough, 1993; Raco, 1998a). Recent literature has tended to assume the emergence of a new local governance characterised by restructured local political relations. A related strand of thinking suggests that within this new context, the community role has been elevated. The recent turn to community seems to present a vision in which public participation is something of a panacea to secure successful and lasting urban regeneration and more effective local governance. The tendency within the literature has been to focus on new institutional configurations rather than the detailed operation of the new arrangements. This thesis seeks to assess in detail how the third sector is engaging in processes of local governance and the mechanisms that support this. The research focuses on the fine-grain of spatial and institutional representation of community interests and the fonn and function of community politics. It develops this focus through a specific concern with the operation of community politics and the constitution of governance roles through two in-depth case studies conducted in the North-East. These provide contrasting examples of third sector organisation and coordination, thus highlighting the locally distinctive nature of third sector politics. The thesis concludes that attempts at specifying changing local governance and models of community engagement have tended to ignore the complexity of community politics. Therefore, it is argued that future theoretical developments need to address these complexities in order to capture any change in the fonn and nature of local political relations in general and third sector politics in particular.
3
Jacobs, Aneeka. "An exploratory case study in a rural municipality in the Western Cape: Local Government skills development". University of the Western Cape, 2020. http://hdl.handle.net/11394/7948.
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Masters of CommerceLocal governments worldwide are invariably faced with challenges of human capacity constraints, corruption, lack of operating transparency and accountability, dysfunctional ward committees, poor public participation, non-compliance with legislation and by-laws, poor prioritisation of community needs, unaligned budget processes, unauthorised and wasteful expenditure, tensions between politicians and administrators, as well as weak financial viability. A strong legal framework, clearly defining authority and accountability, backed by relevant skills development training, are necessary foundations for service delivery; however, without the appropriate training, staff performance could remain inadequate. Various countries have reached varying levels of local government effectiveness; however, all too often municipalities do not have the adequate skills required, to deliver the services needed, to ensure community development. Despite being well structured, South Africa’s institutional arrangements are often deeply flawed, while local government still needs to transform from passive service provider to proactive facilitator. Skills development legislation forms part of government policies to enable transformation; however, many local municipalities are burdened by poor service delivery, corrupt staff, and no accountability. Therefore, there is a desperate need to explore the best way of addressing local government challenges and skills shortcomings of their human resources. In this current study, the researcher conducted a case study to explore varying aspects of local government skills development, particularly the implementation of a training programme in a rural municipality. Data collection was conducted with key informants, as well as trainees, through in-depth, individual, semi-structured interviews. Thematic analysis was used to analyse the data, present the findings relevant to the strategies, as well as make recommendations on the required enhancements, for improved implementation of local government skills development initiatives.
4
PETRASSI, MYRIAN BEATRIZ SILVA. "PUBLIC SECTOR EMPLOYEES SOCIAL SECURITY: A STUDY OF LOCAL-GOVERNMENT SUSTAINABILITY". PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2001. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=14075@1.
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CONSELHO NACIONAL DE DESENVOLVIMENTO CIENTÍFICO E TECNOLÓGICOPrevidência dos Servidores Públicos Brasileiros possui uma particularidade que é a motivação inicial desta dissertação de mestrado: a autonomia com que contam Estado, Distrito Federal e Municípios para constituírem seus próprios sistemas previdenciários. O objetivo dessa dissertação é analisar a sustentabilidade de longo prazo de alguns regimes instituídos na esfera municipal: Vitória(ES), São Paulo(SP), Campina Grande(PB), Rio de Janeiro(RJ) e Belém(PA). A partir de uma versão simplificada do Modelo de Projeção de IYER(1999), visa-se verificar se a reforma previdenciária de 1998 será suficiente para manter as despesas governamentais destes Municípios equilibradas nos próximos anos.
The social security system for public-sector employees in Brazil has a very distinct characteristic. State and local governments are allowed to have their own social security systems. Based on a simplified version of IYER`s (1999) projection model, this dissertation analyses the sustainability of five local-government social - security systems, studying the cases of Vitória(ES), São Paulo(SP), Campina Grande(PB), Rio de Janeiro(RJ) and Belém(PA).
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Muhangi, D. "Local Government-Non-profit Sector Peartnerships in HIV/AIDS Response : Policy Narratives and Local Practices". Thesis, Queen's University Belfast, 2010. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.517571.
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Kruger, Willem Adriaan. "The employment relationship of employees employed in terms of section 56 and 57 in the local government sector". Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d1018634.
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Since the democratisation of South Africa in 1994, new emphasis was placed on therole of structures of authority put in place by government. As in most other countries these structures operate on national, provincial and local levels. Particular prominence was placed on local authorities, responsible to act as custodians of the communities they serve by rendering essential services and products, upholding the local democracy and complying to the democracy’s developmental role within their jurisdiction. Management of local authorities are highlighted because of the direct and visual delivery of essential services to the communities they serve. The prominence of their responsibilities, more than in other spheres of government, are emphasised by the fact that its efficacy is critically and directly tested on an on-going basis by the communities within its boundaries – it affects the life and often the quality of life of almost everybody. Local authorities derive their status and power from the Constitution which states, inter alia, that the executive and legislative authority of municipalities is vested in their municipal council. Furthermore municipalities have the right to govern on own initiative the local government affairs of their communities subject to national and provincial legislation but with the proviso that these levels of government are not allowed to compromise or impede on the municipality’s ability or right to properly perform its functions or exercise its rights. In terms of the Constitution the municipal councils are democratically elected bodies based on the multiparty political dispensation of the community. In accordance the governance of a municipality is vested in the politically convictions and preferences of the council who, by virtue of legislation applicable to local authorities, is entitled to appoint the Municipal Manager and Managers reporting directly to it. Since councils are term bound elected bodies – which in addition may change its composition due to interim and by-elections and the transient nature of political expediencies – the appointment of municipalities’ senior executives are for limited duration only, with terms linked to those of the councils.This treatise will focus on the effect of the above on these managers and their ability to fulfil their constitutional duties with professionalism, fairness and objectivity whilst endeavouring to juggle community needs, political preferences, and self-preservation without impacting negatively on the provision of service of excellence. Specific attention will be given to practices that evolved within the sphere of local authorities pertaining to this type of employee and the compliances and conflicts of such with existing and proposed amended labour legislation – both factual and within the spirit and intent of the Constitution. Due to the intricate relationship between the different spheres of government and legislation involved, it was necessary to first deal with the background against which senior municipal managers are employed in order to discuss the employment relationship per se.
7
Edmark, Karin. "Strategic Interactions among Swedish local governments /". Uppsala : Department of Economics [Nationalekonomiska institutionen], Uppsala universitet, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-8211.
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Foster, Deborah. "Privatisation policy in local government : the response of public sector trade unions". Thesis, University of Bath, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.292079.
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Ferreira, Lopes de Moura e. Sá Patrícia Helena. "Organisational excellence in the public sector, with special reference to the Portuguese local government". Thesis, Sheffield Hallam University, 2002. http://shura.shu.ac.uk/3822/.
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The primary aim of this thesis is to analyse the key drivers of Organisational Excellence in the Public Sector and integrate them in a comprehensive, reliable and valid performance measurement system. Within the movements for Public Sector reform and modernisation, Total Quality Management (TQM) has increasingly been regarded as a way to improve efficiency and effectiveness in the use of the resources available, deliver better public services, and bring Public Administration closer to its customers and citizens. However, too often the initiatives carried out are not integrated, nor they are part of a systematic and coherent strategy to guide public organisations towards Organisational Excellence (OE). The literature suggests that adopting TQM can lead to superior performance, in spite of the difficulties of statistically demonstrating such link. There is also a prevalent view that TQM principles and core concepts are universally valid, but need to be adapted to each context in particular. In this sense, they are applicable to the Public Sector, although the existence of multiple stakeholders, the need to balance individual customer needs with wider collective purposes and the strong bureaucratic inheritance make their implementation particularly challenging. The exploratory survey conducted in the Portuguese municipalities - which constitute the focus of our study - revealed that TQM is raising considerable interest and diagnosed the main barriers and motivations for TQM implementation. Moreover, it gave support to the Critical Success Factors (CSFs) identified in the literature. Several organisational excellence models were reviewed. It is argued that Kanji's Business Excellence Model (KBEM) adequately covers the CSFs identified and, additionally, provides a sound methodology - based on the Structural Equation Modelling (SEM) approach and the Partial Least Squares (PLS) technique - to estimate the relationships between them and determine their impact on an aggregated measure of OE. To measure OE from the internal stakeholders' perspective, a few adjustments were made on KBEM and new scales developed to assess the Local Government's performance in each CSF. The model was empirically tested and validated using data collected from 85 Portuguese municipalities and the internal OE index calculated. Given the critical role of Leadership (the prime of KBEM), this construct was analysed in detail. The key leadership requirements in an organisation committed to TQM and OE were identified. A model was then developed and used to measure, according to leaders' and staff members' views, Leadership Excellence in the Portuguese municipalities. With the purpose of evaluating OE from the external stakeholders' perspective, a Business Scorecard (KBS) was created. Feedback from citizens - the key external stakeholders of a municipality - was collected in each dimension of the scorecard. Using similar procedures, the model was validated and the scores for each latent variable computed. The OE index thus calculated drew attention to possible gaps between internal and external perceptions and called attention to the need of measuring OE from different angles. The system of performance measurement proposed is grounded in the CSFs identified and assesses performance from a multiple perspective by integrating feedback from the various stakeholders of an organisation. Therefore, it provides a more realistic assessment of performance and is expected to support the Local Government in its quest for Organisational Excellence.
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Birchmore, Ian. "Understanding public sector risk : a study into the nature and assessment of strategic risk in English local authorities". Thesis, University of Warwick, 2014. http://wrap.warwick.ac.uk/65694/.
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The research establishes a context-specific sense of strategic risk in English local authorities. Uncertainty is found to be central to understanding risk but current practice is found not to reflect this, presenting risks with a false and misleading precision. Risks are identified to have varying, multiple characteristics. Risk assessment models which embrace these characteristics are developed and tested using a consistently applied bespoke risk data set developed for the research. Issues of control confidence and the betrayal of stakeholder trust are explored within these risk assessment models. The research proposes an accessible, fuzzy risk assessment model with an ability to inform decision-making beyond the mere ranking of risks provided by current practice approaches.
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Keen, Linda. "The impact of organisational change on managerial roles in the public sector : a case study of a local authority". Thesis, University of Kent, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.281587.
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Moyo, Langton. "Local government as an enabler of local economic development: A case study of the Bulawayo city council". University of Western Cape, 2021. http://hdl.handle.net/11394/8448.
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Magister Administrationis - MAdminLocal economic development approaches are increasingly being adopted in Africa to address spatial and territorial inequalities in development. Local economic development prioritises grassroots, bottom-up, regional people-centred approaches, and local partnerships to make communities self-reliant. Amidst this approach, the local government sector is encouraged to facilitate this local development process as outlined as the tier of government that supports participatory democracy. As such, most post-independence African countries embarked on a decentralisation drive to position the local government system to play a key role in local communities' development process. This study focused on understanding the part of the local government sector in enabling local economic development. This dissertation sought to investigate how local governments in Zimbabwe can play a role in supporting the process for achieving a local developmental state. The analysis focuses on the local economic development initiatives implemented by the Bulawayo City Council, with specific attention given to the diversification of their economy through the small and medium business enterprises. The theoretical framework of the study was based on the endogenous development approach. This approach is relevant to local economic development and the role of local government in creating local institutions of the process as it emphasises the local determination of choices, control over the planning process, and the local retention of the benefits within the locale. For the field research, a case study of the Bulawayo City Council was necessary to understand and have insights into economic development, local government structures and process in the Bulawayo Metropolitan Area.
13
Dacombe, Rod. "The Role of the Voluntary Sector in Shaping Local Government Policy Since 1997". Thesis, University of Oxford, 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.508766.
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McMullin, Caitlin. "Co-production and the third sector : a comparative study of England and France". Thesis, University of Birmingham, 2018. http://etheses.bham.ac.uk//id/eprint/8109/.
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This thesis explores co-production between citizens and third sector professionals (in community regeneration, parents’ organisations, and older people’s services) in Sheffield, England and Lyon, France. I employ an analytical framework of institutional logics to explore how the rules, practices and narratives of the organisations are specific to their contexts and how these shape co-production practices. The study finds that while the Sheffield organisations are characterised by an assimilation of the state, community and market logics, the Lyon organisations demonstrate a blend of a ‘Napoleonic state’ logic, and a ‘local solidarity’ logic. These combinations of logics illuminate two approaches to co-production. In France, co-production is informed by notions of citizenship, solidarity and participative democracy, leading to a greater focus on citizen involvement in organisational governance and influence of rules as an enabler and constraint to co-production. In Sheffield, co-production is seen as a way to improve communities, services and outcomes, and we therefore see more pragmatic attention to co-design and co-delivery activities. This thesis provides an important contribution to co-production theory and practice, by employing institutional theory to demonstrate some of the cultural and contextual subjectivity of co-production, and producing evidence of meso and macro level factors that influence co-production behaviour.
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Imbaruddin, Amir, i aimbaruddin@yahoo com. "Understanding Institutional Capacity of Local Government Agencies in Indonesia". The Australian National University. Research School of Social Sciences, 2005. http://thesis.anu.edu.au./public/adt-ANU20070320.141727.
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This thesis is about the capacity of local government agencies in Makassar (Indonesia) to provide services to the public. Besides aiming to understand the institutional capacity of local government agencies, the research also examines the role internal and external factors play in determining the service delivery capacity of public organisations. Internal factors refer to the organisational structure, managerial practices and the management of human resources in public organisations. External factors refer to the degree of bureaucratic and political accountability as well as the level of competition experienced by government agencies.
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This research will enrich the existing development literature by strengthening our understanding of the ways in which internal and external factors strengthen or weaken the capacity of public sector institutions.
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Institutional capacity is measured by the quality of services provided by the local government agencies as assessed by their clients through both questionnaires and interviews, whereas the data regarding the role internal and external factors play in determining the institutional capacity of local government agencies were collected by in-depth interviews and focus group discussions. In-depth interviews and focus group discussions were conducted with the management and staff in a number of agencies, with high-level bureaucrats, with non-government organisations and business associations, and members of the Makassar parliament.
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This study concludes that the institutional capacity of local government agencies in the case studies varies, although overall institutional capacity is relatively low or unsatisfactory. Of the four agencies in the case studies, only one agency was able to deliver quality services higher than the level expected by its clients.
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In general, this research reveals that the degree of accountability of the local government agencies in the case studies is relatively weak. The study infers that the degree of accountability does not have a significant impact on the agencies' performance.
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It was found that the competitive or monopolistic environment in which the local government agencies operate does affect the capacity of the agencies to serve their clients. This capacity is also affected by a number of aspects within the organisation and human resource dimensions of the agencies.
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This study shows that, in the case of Indonesia, attempts to improve the capacity of government agencies to deliver quality public services by improving the capacity of parliament to politically oversee the executive, as recommended by a number of international agencies and commentators, may not be the best and most effective alternative. Rather than focusing the resources to improve the degree of political accountability, the study suggests that a more effective strategy to develop the capacity of government agencies is to enhance the organisational structure, managerial practices and the management of human resources in the public organizations, and to introduce competition into the delivery of public services.
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Edwards, Lauren M. "Strategic Planning in Local Government: Is the Promise of Performance a Reality?" Digital Archive @ GSU, 2012. http://digitalarchive.gsu.edu/pmap_diss/36.
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The purpose of this dissertation is three-fold. First, it explores whether or not experience with strategic planning increases comprehensiveness of the strategic planning process. Second, it investigates the potential impact of comprehensive strategic planning processes on performance. The final rationale for this dissertation is to determine whether the impact varies according to the dimension of performance analyzed. This exploratory study uses a unique data set that combines the performance measures of select local government departments from the International City/County Manager's Association and an original survey of the heads of those departments to determine their strategic planning practices. The dissertation utilizes an evaluative approach by analyzing the practical significance of the potential impact including correlation, differences between groups, and effect size. These analysis taken together can help demonstrate a potential relationship where regression analysis would be inappropriate due to small sample size. The findings justify further studying these questions about strategic planning in the public sector. First, the analysis demonstrates that departments with more strategic planning experience have higher mean comprehensiveness than departments with less experience. Second, though the findings are mixed concerning the impact of comprehensive processes, the majority of the findings support the hypothesis that more comprehensiveness leads to better departmental performance. Finally, the mixed findings demonstrate that strategic planning comprehensiveness impacts different dimensions of performance differently.
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Park, Tae-ju. "In and beyond the workplace : the search for articulated trade unionism in UNISON". Thesis, University of Warwick, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.325823.
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Mkhonta, Patrick Bongani. "Local government in Swaziland requirements for competent administration in urban areas /". Thesis, Pretoria : [s.n.], 2007. http://upetd.up.ac.za/thesis/available/etd-11152007-162851.
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Edwards, Lauren Hamilton. "Strategic planning in local government: is the promise of performance a reality?" Diss., Georgia Institute of Technology, 2011. http://hdl.handle.net/1853/42824.
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The purpose of this dissertation is three-fold. First, it explores whether or not experience with strategic planning increases comprehensiveness of the strategic planning process. Second, it investigates the potential impact of comprehensive strategic planning processes on performance. The final rationale for this dissertation is to determine whether the impact varies according to the dimension of performance analyzed.
This exploratory study uses a unique data set that combines the performance measures of select local government departments from the International City/County Manager's Association and an original survey of the heads of those departments to determine their strategic planning practices. The dissertation utilizes an evaluative approach by analyzing the practical significance of the potential impact including correlation, differences between groups, and effect size. These analysis taken together can help demonstrate a potential relationship where regression analysis would be inappropriate due to small sample size.
The findings justify further studying these questions about strategic planning in the public sector. First, the analysis demonstrates that departments with more strategic planning experience have higher mean comprehensiveness than departments with less experience. Second, though the findings are mixed concerning the impact of comprehensive processes, the majority of the findings support the hypothesis that more comprehensiveness leads to better departmental performance. Finally, the mixed findings demonstrate that strategic planning comprehensiveness impacts different dimensions of performance differently.
20
Batalha, Sofia Alves de Aguiar. "Determinantes da transparência municipal? Uma análise empírica do "mercado" da transparência orçamental". Master's thesis, Instituto Superior de Economia e Gestão, 2014. http://hdl.handle.net/10400.5/8491.
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Mestrado em Economia e Políticas PúblicasA preocupação com a transparência no sector local tem crescido com a descentralização de competências para os governos locais e a independência de que estes gozam face ao governo central. As suas implicações na prestação de contas dos governos aos eleitores/contribuintes e no combate à corrupção fazem da transparência e seus determinantes um objeto de análise relevante. Em face do reduzido número de estudos na literatura, a presente dissertação visa dar um contributo nesta área ainda pouco explorada. O objetivo central consiste na identificação de impulsionadores e inibidores da transparência nos municípios portugueses, considerando que o nível de transparência é produto das características dos agentes que influenciam a sua oferta (dirigentes públicos e políticos) e procura (cidadãos). Recorrendo ao Índice de Transparência Municipal de 2013 como medida de transparência, testou-se o papel de fatores políticos, sociodemográficos, orçamentais, de situação económica, capital social e envolvimento dos cidadãos para um universo de 301 municípios portugueses. Os resultados obtidos identificam como impulsionadores da transparência o nível de instrução da população e o aumento do endividamento do município, resultado que não deixa de ser intrigante. Foi considerada significativa a dimensão do município em número de residentes, tendo-se verificado que municípios maiores tendem a ser mais transparentes revelando-se expressiva a dicotomia pequeno vs. grande município. Níveis mais elevados de despesa efetiva per capita e taxas de desemprego mais altas parecem constituir inibidores da transparência.
The concern with public transparency has increased with the decentralization of powers to local governments and their independence from central government. Transparency's role on government accountability towards its electors and taxpayers as well as on eradicating corruption makes the study of transparency and its determinants extremely relevant. Given the small number of studies addressing transparency's determinants, this dissertation aims at providing an approach to this still underexplored area. The main purpose is to identify both the drivers and inhibitors of transparency in Portuguese municipalities considering that the transparency level is a result of supply agents - (public officials and politicians) and demand agents - (citizens) features. Resorting to the Municipal Transparency Index 2013 as transparency measure, the role of political, socio-demographic, economic situation, budget, social capital and citizen engagement factors was tested across 301 municipalities. The results point to education and higher level of debt as transparency drivers, the latter being quite a puzzling outcome. It was also considered significant the number of residents as the results show that municipalities with more residents tend to be more transparent which reflects the dichotomy between small and large municipalities. The results indicate that higher levels of per capita effective expenditure as well as higher unemployment rates work as inhibitors of information disclosure by the local government.
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Houlihan, B. M. J. "The relationship between central and local government in the policy area of public sector housing". Thesis, University of Salford, 1985. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.372126.
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Sillah, Aminata A. "Exploring Volunteer Management in the Public Sector: What are the Challenges in Managing Volunteers in Local Government?" Thesis, University of North Texas, 2016. https://digital.library.unt.edu/ark:/67531/metadc862758/.
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To effectively provide services to citizens, local governments have had to be creative. One approach has been the creation of volunteer programs to meet demands and expanding needs. Volunteer programs hold promise for creating meaningful engagement opportunities for citizens. However, limited organizational capacity, inadequate volunteer management practices, and difficulties in maintaining volunteer retention are concerns plaguing local government volunteer programs. Volunteer programs are often structured around a set of best practices thought to be necessary for ensuring the retention of volunteers. To apply best practices across the board would suggest that local government volunteer programs are similar in organizational structure, budget size, amount of citizen engagement, accountability concerns, and that they adopt similar bureaucratic procedures. Using human relations and bureaucratic theories as theoretical frameworks, four research questions are asked and answered: 1) What are the managerial and political challenges in volunteer management and retention for local government volunteer coordinators?, 2) What challenges are local governments' volunteer coordinators facing in using volunteer management practices?, 3) What strategies are helpful in retaining volunteers in local government volunteerism?, and 4) What challenges do local government volunteer coordinators face in engaging citizens? Data collection for this qualitative study was conducted using online surveys and telephone semi-structured interviews. The findings suggest that creating meaningful work for volunteers and coordinating this work with local government managers was an important "best practices" challenge. Although local government volunteer programs also have a mission of engaging citizens, the practices actually used may directly conflict with their mission. Many volunteer management practices are supporting organizational goals rather than supporting the needs of volunteers. The study findings suggest that the best practices used by local governments are not given equal weight and "one size does not fit all." Instead, local governments must prioritize their practices carefully.
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Yao, Ming-Hung. "Fiscal Decentralization and Public Sector Employment: A Cross-Country Analysis". unrestricted, 2007. http://etd.gsu.edu/theses/available/etd-07282007-171452/.
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Thesis (Ph. D.)--Georgia State University, 2007.Title from title screen. Jorge L. Martinez-Vazquez, committee chair; Michael B. Binford, Neven T. Valev, Sally Wallace, Yongsheng Xu, committee members. Electronic text (134 p. : ill.) : digital, PDF file. Description based on contents viewed Oct. 4, 2007. Includes bibliographical references (p. 125-133).
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Crawley, Eugene. "The strategy process and human resource management in local government : a study in theory and practice". Thesis, Manchester Metropolitan University, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.312226.
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Rabie, Babette. "Improving the systematic evaluation of local economic development results in South African local government". Thesis, Stellenbosch : University of Stellenbosch, 2011. http://hdl.handle.net/10019.1/6645.
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Thesis (PhD)--University of Stellenbosch, 2011.ENGLISH ABSTRACT: Evidence-based policy making and results-based management aim to improve the performance of organisations, policies and programmes by enabling the accurate measurement of progress and results required for management and policy decisions. Within the notion of the developmental state, ‘Local Economic Development’ (LED) uses the development planning and implementation capacities of local government to accrue economic benefit to the locality with the aim of addressing development problems such as unemployment, poverty and market failure at the local level. While promoting the economic welfare of citizens is a critical objective of local government, the absence of specific indicators for LED measurement hampers their ability to successfully determine whether their efforts are achieving the expected results. The aim of this dissertation is to promote the systematic and committed evaluation of the results of LED interventions in South African local governments. As such, it provides guidelines for an outcomes-based monitoring and evaluation (M&E) system for LED in South Africa and presents a framework of generic outcome and output indicators for alternative LED interventions within the context of public sector monitoring and evaluation. The dissertation commences with an overview of the history of evaluation research, the conceptualisation of ‘Monitoring’ and ‘Evaluation’, and a categorisation of the alternative approaches to evaluation. It further explores best practices in instilling M&E in organisations, policies or programmes through guidelines for the development of M&E systems; designing and conducting evaluation studies; presenting findings; and developing indicators. This later provides a basis for exploring challenges in the evaluation of LED and proposing guidelines for an outcomes-based LED system. The policy framework of public sector M&E in South African government is explored before recommendations are made on the basis of good practice guidelines from the selected international systems and the World Bank. The concept ‘local economic development’ is contextualised and its manifestation in South African policies and practice explored to demarcate the roles of various role players, but local government in particular, in promoting LED. A review of LED-related literature produced a comprehensive list of potential LED interventions. These interventions were categorised into business development, locality improvement, community development, or improved governance interventions. Specific programmes and projects from practice were summarised within each intervention. For each of the identified LED interventions, generic outcome statements and objectives are formulated, followed by concrete contextual output and outcome indicators. The developed indicators are partly derived from existing indicators used to measure development results, but primarily developed from the implied end result captured in the objectives and outcome statements of each intervention. The LED indicator framework was reviewed by selected M&E and LED experts for final refinement and comments. The systematic evaluation of LED results based on well-designed evaluation studies that incorporate the strengths of the various approaches to M&E can enable the identification of the most promising, best return-on-investment LED interventions, as determined by the real, accurate results of these interventions. This can improve strategic policy and management decisions so as to maximise the limited available resources for LED and ensure the greatest positive economic and social development impact.
AFRIKAANSE OPSOMMING: Bewysgedrewe beleidmaking en uitkomsgerigte bestuur is daarop ingestel om die prestasie van organisasies, beleide en programme te verbeter, deur dit moontlik te maak om die vordering en resultate soos benodig vir bestuur en beleidsbesluite akkuraat te meet. Binne die konteks van die ontwikkelingstaat, maak ‘Plaaslike Ekonomiese Ontwikkeling’ (LED) gebruik van die ontwikkelingsbeplanning en implementeringskapasiteit van plaaslike regerings om ekonomiese voordele vir die lokaliteit te bevorder en sodoende werkloosheid, armoede en markmislukking op plaaslike vlak aan te spreek. Alhoewel die bevordering van die ekonomiese welvaart van burgers ‘n kritiese doelwit van plaaslike regerings is, word plaaslike regerings se vermoë om met sekerheid te bepaal of die gewenste resultate deur aksies bereik is, deur die afwesigheid van spesifieke aanwysers vir die meting van LED belemmer. Die doel van hierdie proefskrif is om sistematiese en toegewyde evaluering van die resultate van LED-intervensies in Suid-Afrikaanse plaaslike regerings te bevorder. As sulks, verskaf dit riglyne vir ‘n uitkoms-gerigte stelsel vir die monitering en evaluering (M&E) van LED in Suid-Afrika, sowel as ‘n raamwerk van generiese uitkoms- en uitsetaanwysers vir alternatiewe LED-intervensies binne die konteks van openbare sektor monitering en evaluering. Die proefskrif begin met ‘n oorsig van evalueringsnavorsingsgeskiedenis, die konseptualisering van ‘Monitering’ en ‘Evaluering’ en kategorisering van verskillende benaderings tot evaluering. Dit verken beste praktyke vir die daarstelling van M&E in organisasies, beleide of programme, om daardeur spesifieke riglyne vir die ontwikkeling van M&E-stelsels, die ontwerp en implementering van evalueringstudies, die aanbieding van bevindinge en die ontwikkeling van aanwysers te spesifiseer. Hierdie dien as ‘n basis vir die latere verkenning van die uitdagings in die evaluering van LED en die daarstel van riglyne vir ‘n uitkoms-gerigte LED-stelsel. Die beleidsraamwerk vir M&E in die Suid- Afrikaanse openbare sektor word verken voor voorstelle ter verbetering gemaak word aan die hand van die beste praktyk riglyne van geselekteerde internasionele stelsels, asook die Wêreldbank. Die konsep ‘plaaslike ekonomiese ontwikkeling’ word gekontekstualiseer en die voorkoms daarvan in Suid-Afrikaanse beleid en praktyk word verken om sodoende die rol van verskillende rolspelers, maar veral plaaslike regering, in die bevordering van LED te onderskei. ‘n Oorsig van LED-verwante literatuur lewer ‘n uitgebreide lys van potensiële LEDintervensies. Hierdie intervensies word gekategoriseer as besigheidsontwikkeling, lokaliteitsverbetering, gemeenskapsontwikkeling of verbeterde regeringswyse intervensies. Spesifieke programme en projekte uit die praktyk word as voorbeelde van elke intervensie aangehaal. Vir elk van die geïdentifiseerde LED-intervensies word generiese uitkoms- en uitsetstellings geformuleer, gevolg deur konkrete, gekontekstualiseerde uitkoms- en uitsetaanwysers. Die aanwysers is tot ‘n mate afgelei van bestaande aanwysers wat aangewend word om ontwikkelingsresultate te meet, maar is hoofsaaklik ontwikkel uit die geïmpliseerde eindresultaat soos vervat in die geformuleerde doelwitte en doelstellings vir elke intervensie. Die ontwikkelde aanwyserraamwerk wat ontwikkel is, is verder verfyn op grond van terugvoer vanaf geselekteerde deskundiges op die gebied van M&E en LED. Die sistematiese evaluering van LED-resultate gegrond op goed-ontwerpte evalueringstudies, inkorporeer die sterk punte van verskeie benaderings tot LED, bevorder die identifisering van die mees belowende en lonende LED-intervensies soos bepaal deur die werklike, akkurate resultate van hierdie intervensies. Hierdie kan ‘n bydrae tot verbeterde strategiese beleids- en bestuursbesluite lewer en sodoende die beperkte beskikbare hulpbronne vir LED maksimeer en die grootste positiewe ekonomiese en sosiale ontwikkelingsimpak verseker.
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Nicholson, Elizabeth A. J. "The changing face of the local government of education in the 21st century : living with the private sector in selected local authorities as seen by their chief officers and others". Thesis, University of Birmingham, 2010. http://etheses.bham.ac.uk//id/eprint/541/.
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The implementation of the Education Reform Act (DES 1988) saw fundamental changes in the structure of education in England; in the relationship between schools and local education authorities and in the establishment of the private sector as a competitor to local education authorities in delivering services. Further legislation introduced by both the then Conservative Government and after 1997 by a Labour Government saw these changes further embedded. This research seeks through a review of literature to find out why those legislative changes were implemented and by investigating four local education authorities review how those changes impacted on their performance. This is a qualitative study that gathered data through the use of semi-structured interviews to create four case studies. Against a background of successive governments seeing the use of the market place, competition and the private sector as a means of delivering their aim of improving public sector performance this research provides an insight into how four local authorities worked with the private sector following their Ofsted inspections.
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Yosinta, Ourathai. "Organizational culture and good governance in the public sector : the case of provincial administration in Thailand". Thesis, University of Birmingham, 2016. http://etheses.bham.ac.uk//id/eprint/6976/.
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This research investigated the relationship between organizational culture and public sector performance management. The research was based on a study of the promotion of good governance in the Thai public sector through the implementation of the performance agreement (PA) scheme, using Key Performance Indicators (KPIs). The scheme had faced numerous challenges, perceived to be influenced by organizational culture. It had been assumed that a transformational shift in the organizational culture of the civil service, in the direction of market-based or new public management (NPM) values, was required in order to secure improved performance. The research aimed to explore how organizational culture influences civil service performance and identify other organizational factors that may also influence civil service performance in the provincial administration of Thailand. The research used a mixed methods approach of questionnaire surveys and semi-structured interviews, based on the Competing Values Framework (CVF). Questionnaire surveys were carried out with 480 civil servants within 16 provinces. Semi-structured interviews – in-depth and focus group – were conducted within four provinces. A distinction was made between the low and high KPI scoring provinces. The findings of the research suggest that there was no dominant type of culture in the low and high KPI scoring provinces. Instead, a strong culture was found to be important in gaining high KPI scores, supported by participative leadership and appropriate management. Leadership style appeared to influence whether the public services performed to a high level, which seemed to be achieved through a balance between task focussed and people focussed. Therefore, a transformational cultural shift may not be required, but instead more effective leadership and management.
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Iqbal, Mohammad T. H. S. "Performance measurement in public sector organisation : application of balanced scorecard (BSC) in a UK local government authority". Thesis, City University London, 2007. http://openaccess.city.ac.uk/8551/.
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This thesis explores the suitability of using 'Balanced Scorecard (BSC) -a performance measurement model developed by Robert S. Kaplan and David P. Norton of Harvard Business School, USA' as a performance measurement framework for public sector organisations like UK Local Government Authorities. The research study was carried out using 'Case Study' method and the performance measurement model used for this study was a modified BSC model for'Non profit and public sector organisations' The test of the modified model of BSC was done on the London Borough of Tower Hamlets Corporate, Social and Housing Service Directorates. The testing of the model involved developing prototype 'Strategy Maps' and 'Scorecards' for all three service directorates and validating these through interviewing relevant officials. As each of the directorates were different in terms of service delivery objectives, stakeholders and performance measures or indicators, three sets of proto type strategy maps and scorecards were developed. The Strategy map included the vision, mission and strategic objectives of the organisation and directorates while scorecard showed the strategic objectives and their performance measures grouped under four perspectives of BSCService Users, Community and Stakeholders, Resource Management, Internal Process and Learning & growth. For validation of the proto type strategy maps and scorecards, senior officials of Tower Hamlets Council were interviewed. The analysis of the interview responses confirmed that the modified BSC model is suitable as a performance measurement framework for a local government authority like London Borough of Tower Hamlets. Some of the officials interviewed believed that if implemented properly, the BSC model can help achieve organisational alignment and inform next cycle of decision making. This may be an interesting area for further research.
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Bin, Saip Mohamed A. "Big Social Data Analytics: A Model for the Public Sector". Thesis, University of Bradford, 2019. http://hdl.handle.net/10454/18352.
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The influence of Information and Communication Technologies (ICTs)
particularly internet technology has had a fundamental impact on the
way government is administered, provides services and interacts with citizens.
Currently, the use of social media is no longer limited to informal environments
but is an increasingly important medium of communication between citizens and
governments. The extensive and increasing use of social media will continue to
generate huge amounts of user-generated content known as Big Social Data
(BSD). The growing body of BSD presents innumerable opportunities as well as
challenges for local government planning, management and delivery of public
services to citizens. However, the governments have not yet utilised the
potential of BSD for better understanding the public and gaining new insights
from this new way of interactions. Some of the reasons are lacking in the
mechanism and guidance to analyse this new format of data. Thus, the aim of
this study is to evaluate how the body of BSD can be mined, analysed and
applied in the context of local government in the UK. The objective is to develop
a Big Social Data Analytics (BSDA) model that can be applied in the case of local
government. Data generated from social media over a year were collected,
collated and analysed using a range of social media analytics and network
analysis tools and techniques. The final BSDA model was applied to a local
council case to evaluate its impact in real practice. This study allows to better
understand the methods of analysing the BSD in the public sector and extend
the literature related to e-government, social media, and social network theoryUniversiti Utara Malaysia
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Nsingo, Sipho A. M. "Assessing the performance of public sector institutions in Zimbabwe a case study approach /". Pretoria : [s.n.], 2004. http://upetd.up.ac.za/thesis/available/etd-03302005-104625.
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Gopi, Prathna. "An eThekwini Water Sector perspective: characteristics of leaders required for effective stakeholder management". Diss., University of Pretoria, 2008. http://hdl.handle.net/2263/81315.
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In recent years, the eThekwini region has experienced a deterioration in the service delivery of water by its municipalities. A review of available literature indicated that in the current era of managing for all stakeholders, effective stakeholder management was a key area of focus for service delivery improvement. Stakeholder management is context specific, therefore the purpose of this study was to identify and understand the characteristics of leaders required for effective stakeholder management in the eThekwini Water Sector. An exploratory, qualitative, embedded case study approach was adopted since this area of study has been relatively unexplored. A cross-sectional time horizon combined with purposive sampling was used to undertake 16 semi-structured interviews with senior managers within the eThekwini Water Sector, ensuring diversity in the knowledge and views obtained.
This study has determined that effective stakeholder engagement entails ensuring that stakeholders are identified correctly, common goals amongst stakeholders are agreed upon, and all engagements and communication are documented and structured. This study further confirms the view that leaders within the eThekwini Water Sector have a wide variety of stakeholders to manage, and that one of the main characteristics required by leaders for effective stakeholder management is the ability to manage relationships. These findings are illustrated through the development of two conceptual frameworks which can be used by leaders in the eThekwini Water Sector to effectively manage stakeholders, as well as scholars for future research.Mini Dissertation (MBA)--University of Pretoria, 2021.
Gordon Institute of Business Science (GIBS)
MBA
Unrestricted
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Gopi, Prathna. "An eThekwini Water Sector perspective : characteristics of leaders required for effective stakeholder management". Diss., University of Pretoria, 2021. http://hdl.handle.net/2263/81315.
Pełny tekst źródłaStreszczenie:
In recent years, the eThekwini region has experienced a deterioration in the service delivery of water by its municipalities. A review of available literature indicated that in the current era of managing for all stakeholders, effective stakeholder management was a key area of focus for service delivery improvement. Stakeholder management is context specific, therefore the purpose of this study was to identify and understand the characteristics of leaders required for effective stakeholder management in the eThekwini Water Sector. An exploratory, qualitative, embedded case study approach was adopted since this area of study has been relatively unexplored. A cross-sectional time horizon combined with purposive sampling was used to undertake 16 semi-structured interviews with senior managers within the eThekwini Water Sector, ensuring diversity in the knowledge and views obtained.
This study has determined that effective stakeholder engagement entails ensuring that stakeholders are identified correctly, common goals amongst stakeholders are agreed upon, and all engagements and communication are documented and structured. This study further confirms the view that leaders within the eThekwini Water Sector have a wide variety of stakeholders to manage, and that one of the main characteristics required by leaders for effective stakeholder management is the ability to manage relationships. These findings are illustrated through the development of two conceptual frameworks which can be used by leaders in the eThekwini Water Sector to effectively manage stakeholders, as well as scholars for future research.Mini Dissertation (MBA)--University of Pretoria, 2021.
Gordon Institute of Business Science (GIBS)
MBA
Unrestricted
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Sadiqi, Jawed. "Evaluating Social Housing Sustainability Policies in the Context of Local Government: A Public Value Perspective". Thesis, University of Bradford, 2018. http://hdl.handle.net/10454/17444.
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The demand for social housing has grown recently more than its supply,
particularly in the United Kingdom (UK). The existing literature addresses the
lack of a sustainability policy and its contribution to the lack of political intent
to support the achievement of social housing homeownership predominantly
under the Right-to-Buy. This research highlights that several government
projects have failed in the past to deliver satisfying outcomes for the public;
thus, their value to social housing tenants and public value has been largely
neglected. The main aim of this research project is to evaluate social housing
policies through the lens of public value that drives the decision-making
process and to construct a conceptual framework to enhance the
accountability and efficiency of social housing tenants in the context of local
government. This has been achieved through key research objectives and the
key citizens, barriers and recommendations have been explored to enlighten
social housing sustainability policy. This conceptual framework was tested in
UK local government authorities and with local citizens who had recently
started to address diverse sustainability factors in terms of social housing
policy. The result was a qualitative case study enquiry based on the use of
focus group-interviews, the vignettes approach and documentary evidence to
explore the validity of the conceptual framework as a tool for supporting the
decision-making process in this field. The findings obtained from the in-depth
case study provided an insight into the social housing evaluation criteria and
the influences of a sustainability policy from both a practical background and
an internal organisational perspective. The findings addressed the poor
affordability of a whole-life value of a property, insufficient funding due to
austerity, poor legal frameworks, poor governance, a lack of suitable designs
for social cohesion, poverty, the well-organized use of resources and
environmental protection.
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Johnson, Mathew. "Continuity, change and crowding out : the reshaping of collective bargaining in UK local government". Thesis, University of Manchester, 2016. https://www.research.manchester.ac.uk/portal/en/theses/continuity-change-and-crowding-out-the-reshaping-of-collective-bargaining-in-uk-local-government(553b0d62-5790-4a6a-8a5a-9980e6dae647).html.
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This thesis examines elements of continuity and change in systems of pay determination in UK local government, with a specific focus on the period of austerity since 2010. Spending cuts present significant challenges for collective bargaining through the National Joint Council (NJC), which also serves as a ‘critical case’ to test our understanding of contemporary collective bargaining and industrial relations. The research draws on 56 interviews with a total of 62 key actors from the employers’ representative organisations and trade unions at both national and local level, and eight local authority case studies. The interview data are complemented by a range of secondary qualitative and quantitative data sources. It seeks to understand the changing power relationships between employers and unions as they attempt to navigate increasingly turbulent waters, and the pragmatic trade-offs both sides are willing make over pay, terms and conditions, and working practices in pursuit of longer-term strategic goals. These issues are addressed through three levels of analysis. Firstly, building on a rich tradition of industrial relations research, the thesis shows how the national employers have repositioned the sector level collective agreement as a means to deliver cost control rather than ‘fair wages’, which the unions have so far tolerated in preference to a complete dissolution of national bargaining. Second, drawing on contingency models of pay and HRM, case study data are used to explore the mixture of managerialism and political opportunism which characterises the development and implementation of pay and reward strategies at the level of the organisation. The findings identify the continued importance of transparent job evaluation processes in determining wage structures, but also show how pay practices act as a means to signal desired behaviours from employees, and are used to reinforce local level political narratives. Finally, through a critical re-appraisal of New Public Management (NPM) reforms in local government since the 1980s, further case study data reveal the way in which employers have reorganised staffing structures to match reduced budgets, but it appears that increased levels of work intensity for a significantly depleted workforce are beginning to impact on service standards. The findings also suggest that the on-going process of restructuring serves as a means to increase managerial control of ‘the labour process’ through the efforts to standardise working practices and break down embedded departmental and professional identities. Taken together, the evidence suggests that although the formal institutions of employment relations have proved to be remarkably resilient, collective bargaining as a dynamic mode of joint regulation built on the notion of partnership has steadily been crowded out from both above and below. The meaningful content of negotiations has been squeezed by the tight financial constraints applied by central government, and in the vacuum created by stalled sector level negotiations local level pay and HRM strategies are becoming increasingly important to explain the level and distribution of wages. Perhaps as important as negotiations over pay are negotiations over working practices which fall outside the formal regulatory scope of the collective agreement, and change expectations about working time, task discretion, and job boundaries. A degree of drift across these three dimensions has resulted in an increasingly fluid adjustment of the wage-effort bargain over which the unions have a declining sphere of influence.
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McCarthy, Donna. "AN EXPLORATORY STUDY OF SOCIALLY RESPONSIBLEPROCUREMENT ACTIVITIESIN THE EXPENDITURE OF PUBLIC FUNDSAT THE STATE AND LOCAL LEVEL". Doctoral diss., University of Central Florida, 2006. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/2521.
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The aggregate annual expenditures of federal, state and local governments, in concert with universities and school districts represents incredible purchasing power and requires great prowess in its expenditure. Over the course of centuries, procurement has been used as a policy tool to improve society. This research delved into defining and determining the involvement of state and local governments in socially responsible activities related to the expenditure of public funds. Data collected in 2005 by the National Institute of Governmental Purchasing, Inc., was reviewed to determine if the expectations set for the private sector known as corporate social responsibility could be applied to the public sector. The study found that the definition as established for the private sector with regard to procurement social responsibility may also be employed in the public sector. A composite index of Public Procurement Social Responsibility (PPSR) was created as a benchmark for future comparison. Further, the presence of top-down management support for socially responsible initiatives in procurement in the areas of formal policies, goals and objectives and performance tracking mechanisms dictated higher PPSR scores for agencies. Mean Scores for PPSR were reviewed using independent variables of agency type, location, population served, procurement volume, and budget size. While top-down support of PPSR initiatives dictated strong involvement of an agency, there was no correlation between agency type, size, procurement spend, or population size on the mean score of a governmental entity, with or without the presence of PPSR drivers. The variables that influence the PPSR activities of an agency are similar across all demographics. What appears to drive the participation in socially responsible initiatives of government is the buy-in and mandate through regulation, policy and example set by management. This posture is emulated not only professionally, but the data indicates that it influences personal behavior as well. In order to bring about societal change, results are best achieved through the creation of policy for participation, establishing benchmarks for measuring success and integrating performance review milestones for achievement of goals and objectives related to PPSR.Ph.D.
Department of Public Administration
Health and Public Affairs
Public Affairs: Ph.D.
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Wilson, Natalie. "Exploring tri-sector partnerships as a solution to waste management in Marikana, South Africa". Pretoria : [s.n.], 2007. http://upetd.up.ac.za/thesis/available/etd-02062007-145044.
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Laurie, Emma Jane. "The enduring appeal of #reasonable preference' : public sector housing allocations within the context of the central local government relationship". Thesis, University of Southampton, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.270686.
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Luper, Erin L. "Supporting Intrinsic Motivation and Public Service Motivation in the Local Government Sector: Evaluating the Effects of Performance Appraisal Systems". VCU Scholars Compass, 2014. http://scholarscompass.vcu.edu/etd/3661.
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This study used an electronic questionnaire to evaluate the levels of intrinsic motivation, compared to extrinsic motivation, in front-line local government employees. This research also evaluated the relationship between intrinsic motivation and public service motivation (PSM). Further, this research assessed the effects of performance appraisal systems (PAS) on intrinsically motivated front-line local government employees.
Current research suggests that public sector employees are more intrinsically motivated than extrinsically motivated. This study found that, while the employees showed higher levels of intrinsic motivation over extrinsic motivation, most of the respondents showed moderately high levels of both intrinsic and extrinsic motivation. Additionally, the literature suggests that public sector employees place a high value on the missions and goals of public organizations, also known as PSM. This study found that, while both intrinsic and extrinsic motivation had an influence on PSM, intrinsic motivation had a greater affect on PSM for front-line local government employees.
Current research also suggests that an employee's intrinsic motivation can be diminished by exposure to an external control mechanism such as PAS. However, there are elements of the performance appraisal process, such as employee participation, that may positively influence the employee's attitude towards the management practice. This study found that the type of PAS, whether participatory or non-participatory, caused a variation in the employee's attitudes towards the PAS for intrinsically motivated front-line local government employees.
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Bishu, Sebawit G. "Gender and Authority in the Public Sector: The Case of Local Government Chief Administrative Officers in the United States". FIU Digital Commons, 2017. http://digitalcommons.fiu.edu/etd/3476.
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In 2016, women represented 16.6% of all Chief Administrative Officers (CAOs) in local governments across the United States. Previous studies have investigated gender disparities in managerial representation, which is explained by the glass ceiling phenomenon; however, little is known about whether the women that occupy these male dominated positions have the similar levels of responsibilities as their male counterparts. Thus, the purpose of this dissertation is to understand if gender disparities in levels of work authority manifest as a new form of the glass ceiling. Work authority in this study is operationalized as CAOs’ sanctioning authority (control over personnel operations) and decision-making authority (control over formal operations). Using a mixed methods research design, this investigation is implemented in two phases. The first phase employs Ordinary Least Square (OLS) regression to explore the relationship between CAOs’ gender and CAOs’ level of work authority as well as the relationship between CAOs’ levels of work authority and annual pay. In the second phase, using a qualitative research method, I conduct an in-depth investigation of similarities and differences in the career paths of CAOs and the factors that shape their career-related decisions.
This research has five main findings. First, female CAOs do not have similar level of sanctioning authority as their male counterparts. Second, disparities in level of sanctioning authority yield economic inequality among CAOs. Third, male and female CAOs take different career paths. Last, female CAOs perform dual roles—professional and personal—whereas most male CAOs are less burdened with household responsibilities in their personal lives. Last, for female CAOs with family responsibilities, their career paths are significantly fashioned by the presence of institutional and social support networks.
Findings inform policy makers and public management practices. It informs that gender-based disparities in the workforce continually manifest in new forms, creating unequal employment opportunities for men and women in the workforce. Such disparities also continue perpetuating economic inequalities among men and women in the workforce. Also, it informs public management practices of the critical impact that institutional support has on leveling the playing field women to participate in male-dominated careers.
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Binza, Mzikayise Shakespeare. "A public-private partnership model for the improvemnet of local economic development in South African metropolitan government". Thesis, Nelson Mandela Metropolitan University, 2009. http://hdl.handle.net/10948/923.
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The post-apartheid developmental state of South Africa had a challenge of turning around an economy that was on deficit which it inherited in 1994, to a positive growth that will be sustainable and shared. The process followed in creating a sustainable economic development was first establishing a constitutional democratic government which was constituted in terms of the provisions of the Constitution of the Republic of South Africa, 1996, as three equal spheres of government, viz: the national, provincial and local spheres of government. Initiatives on innovative economic development become a reconstruction programme not only of the national and provincial spheres of government, but also of the local sphere of government which is closest to the people it governs and deliver municipal goods and services to. For an example, section 152 (1) (c) of the Constitution of the Republic of South Africa, 1996, provides that the local sphere of government which is constituted by 283 wall-to-wall municipalities must “improve social and economic development” of the people. Out of the 283 municipalities, 6 are metropolitan municipalities, and are the: City of Cape Town, City of Johannesburg, City of Tshwane, Ekurhuleni, Ethekwini, and Nelson Mandela Bay Municipality. This research project is limited to the City of Cape Town (CCT) and the Nelson Mandela Bay Municipalities (NMBM). In the second process, a number of legislations and policies providing for external mechanisms to be used to improve local economic development (LED) in an inclusive, shared and equitable manner were introduced. Policies that were introduced by the democratic government and serve as policy directive for economic development are: the Reconstruction and Development Programme (RDP) of 1994; the Growth, Employment and Redistribution (GEAR) of 1996; and the Accelerated and Shared Growth Initiative of South Africa (ASGISA) of 2006. The relevant legislations to the local sphere of government which were introduced and provided for the appropriate mechanism for enabling sustainable growth of local economies by developmental local government in partnerships with other stakeholders such as private sector and civil society movements are: the Local Government: Municipal Systems Act, 2000 (Act 32 of 2000); Municipal Service Policy of 2000; Guidelines on Municipal Service Partnerships of 2006-2010; and the National Framework for Local Economic Development in South Africa (NFLED) of 2006-2010. The above xviii legislations provide the following external mechanisms to improve local economic development in municipal areas, viz: public-private partnerships; public-public partnerships, and public-community partnerships. This research project is about the first external mechanism which is the public-private partnerships (PPPs) to enable municipalities to improve local economies that provide for job creations and employment for the local inhabitants. According to the National Treasury Regulation 16 (2004:1), PPP means a “commercial transaction between an institution, for example a metropolitan government, and a private party in terms of which: 1. The private party either performs an institutional function on behalf of the institution [in this regard a metropolitan government] for a specified or indefinite period or acquires the use of a state property for its own commercial purposes for a specified or indefinite period. 2. The private party receives a benefit for performing the function or by utilising state property, either by way of compensation from a revenue fund, or by charges or fees collected by the private party from users or customers of a service provided for them; or a combination of such compensation and such fees”. The first goal of this research project is to develop the most appropriate public-private partnership model for South African metropolitan government with special reference to the City of Cape Town (CCT) and the Nelson Mandela Bay Municipality (NMBM) in enabling and guiding them to improve and sustain local economic development (LED) in their respective areas of jurisdiction. The application of public-private partnerships (PPPs) as a policy strategy to achieve local economic development (LED) in CCT and NMBM was investigated, in order to determine whether these activities can be improved. Followed is the development of a conceptual framework for optimal PPP implementation in order to improve local economic development in the CCT and NMBM and other metropolitan and municipal areas in South Africa. A more appropriate PPP model called the Participatory Development Systems Model (PDSM) has been constructed for this purpose from a number of sources and proven good practices both locally in South Africa and internationally. The PDSM model uses the strategic prioritisation and management by a municipality of the integrated development of physical, economic, human and social capital in its region in a more participatory way, as a point of departure for PPPs. The PDSM model for PPPs also emphasises consistent systematic assessment of these strategies against the strategic LED goals of the municipality concerned in order to ensure that lessons are learnt from these experiences and used to refine or revise future LED and PPP strategies accordingly. This thesis makes an original contribution to the existing body of knowledge about the promotion of LED through PPPs in metropolitan municipalities in South Africa and elsewhere, by conceptualising PPPs in a clear and coherent way as an integrated dimension of strategic management processes in municipalities that need to be implemented in a more participatory way in order to achieve the overall strategic goal of sustainable LED.
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McConnell, Daniel J. "An analysis into the factors affecting the uptake of applications of e-procurement, within the UK public sector". Thesis, Loughborough University, 2009. https://dspace.lboro.ac.uk/2134/5921.
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Electronic procurement (e-procurement) has been widely adopted across the private sector, and as such various aspects of its adoption has been researched. The adoption of e-procurement in the public sector is not as widespread, especially in relation the UK Central and Local Government sectors, and accordingly there has been limited research into the factors affecting the adoption of e-procurement technologies, within this context. Consequently, this study, which has been undertaken with five case study organisations spread across the UK Central and Local Government sectors, aims to add to current published literature, and in particular provide an understanding of the relationship between the factors identified which have affected adoption, and the extent of adoption of e-procurement solutions. This research provides a number of significant contributions to current published literature including a comprehensive definition and conceptualisation of e-procurement and a holistic research framework which facilitates understanding the relationships between the level of adoption by the case study organisations and the factors affecting their decisions. Additionally, this study demonstrates that there is a high degree of commonality between the case study organisations in terms of their levels of adoption, and the factors that have affected such adoption. Of these factors, there are four that are particularly important, as they haven't previously attracted much attention in the literature. More specifically, this research highlights the importance of understanding an organisation's procurement landscape, the impact (both negative and positive) of public policy on adoption, the impact of enhanced organisational standing and the need for vision and leadership from senior stakeholders.
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Matibane, Luvuyo P. "Improving service delivery through partnerships between local government, civil society and the private sector : a case study of Imizamo Yethu". Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/5253.
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Thesis (MA (Public and Development Management))--University of Stellenbosch, 2010.ENGLISH ABSTRACT: Developmental local government places emphasis on the importance of partnerships between local government and various stakeholders such as community-based organisations, non-governmental organisations and private sector organisations delivering services to communities. The focus of this thesis is on a service delivery improvement plan for Imizamo Yethu in Hout Bay, Cape Town, a poor Black informal settlement alongside a well-established and affluent White suburb. There is severe lack of service delivery in that community and the study has sought to suggest a solution that would address the appalling situation in which the people of Imizamo Yethu live. It seeks to respond to the question: How can partnerships between civil society organisations, local government and the private sector improve service delivery in Imizamo Yethu? The main research objectives were to determine how local government, business and civil society organisations can deliver services; to establish whether there were any partnerships between local government, civil society and the private sector in Imizamo Yethu; to describe the activities of role players in Imizamo Yethu; to identify areas that require partnership between these role players; to generate information for future research that will enable the community of Imizamo Yethu to address their problems; and to make recommendations on how service provision could be improved by establishing partnerships between local government, civil society and the private sector. Service provision is a complex exercise that needs different skills and strategies. Local government alone cannot win the battle of service delivery. What is needed is the collaboration of different role players using their different and unique capabilities. Partnerships between local government, civil society organisations and the private sector can be an effective alternative model of service provision. The study therefore focuses on improving partnerships between local government, civil society and business in Imizamo Yethu. While many civil society organisations, business organisations and local government departments are involved in service delivery and development in Imizamo Yethu, these organisations operate in isolation from each other. This makes it virtually impossible for them to make a dent in service delivery challenges. Through partnerships, local government, civil society and the private sector could wszssork together to mitigate the situation in the particular community. Forums by means of which local government, civil society organisations and business can work together should therefore be formed. Such forums could assist in terms of devising a strategy to provide services, and disseminate information. The study examines the level of service delivery and partnerships in Imizamo Yethu. It was found that there is both lack of service delivery and lack of partnership between the local government, which is the City of Cape Town, civil society and the private sector. It is recommended that community service delivery be established, with dissemination of information by the City of Cape Town by means of a communication strategy aimed at informing the community about such service delivery.
AFRIKAANSE OPSOMMING: Ontwikkelingsgerigte plaaslike regering beklemtoon die belangrikheid van vennootskappe tussen die plaaslike owerheid en verskillende belanghebbers soos gemeenskapsgebaseerde organisasies, nie-regeringsorganisasies en organisasies in die private sektor wat dienste aan gemeenskappe lewer met die oog op ontwikkeling. Die tesis fokus op ‘n verbeterde diensleweringsplan vir Imizamo Yethu te Houtbaai, Kaapstad, ’n arm, informele Swart nedersetting aangrensend aan ‘n goed gevestigde en welgestelde wit voorstad. Die gemeenskap ondervind ’n ernstige gebrek aan dienslewering en die studie het gepoog om ’n oplossing aan die hand te doen om die haglike omstandighede waarin die inwoners van Imizamo Yethu bestaan, aan te spreek. Dit het probeer om die vraag met betrekking tot hoe vennootskappe tussen organisasies van die burgerlike samelewing, die regering en die private sektor dienslewering aan Imizamo Yethu kan verbeter. Die hoof navorsingsdoelwitte was om vas te stel hoe plaaslike regering en organisasies binne die sakelewe en burgerlike samelewing dienste kan lewer; om vas te stel of daar enige vennootskappe tussen die plaaslike owerheid, die burgerlike samelewing en die private sektor in Imizamo Yethu bestaan; om die aktiwiteite van rolspelers in Imizamo Yethu te beskrywe; om areas waarbinne ’n vennootskap tussen sodanige rolspelers benodig word, te identifiseer; om inligting vir toekomstige navorsing wat die gemeenskap in Imizamo Yethu in staat sal stel om hul probleme aan te spreek, te genereer; en om voorstelle aan die hand te doen oor hoe dienslewering deur die daarstelling van vennootskappe tussen die plaaslike bestuur, die burgerlike samelewing en die private sektor verbeter kan word. Die lewering van dienste is ‘n ingewikkelde oefening wat verskillende vaardighede en strategieë verg. Die regering is nie in staat om die stryd om dienste te lewer, op sy eie te stry nie. Wat vereis word, is samewerking van die kant van verskillende rolspelers wat hul onderskeie en unieke vermoëns inspan. Vennootskappe tussen die plaaslike owerheid, organisasies binne die burgerlike samelewing en die private sektor kan ’n effektiewe alternatiewe model vir dienslewering wees. Die studie is dus ook gerig op die verbetering van vennootskappe tussen die plaaslike owerheid, die burgerlike samelewing en die sakelewe in Imizamo Yethu. Terwyl vele organisasies binne die burgerlike samelewing en sakelewe en plaaslike regeringsdepartemente reeds by dienslewering en ontwikkeling in Imizamo Yethu betrokke is, tree hierdie organisasies afsonderlik op. Hul geïsoleerdheid maak dit haas onmoontlik om die uitdagings verbonde aan dienslewering die hoof te bied. Vennootskap tussen die plaaslike owerheid, die burgerlike samelewing en die private sektor kan egter samewerking bewerkstellig om omstandighede binne die besondere gemeenskap te verlig. Forums waarbinne samewerking tussen die plaaslike owerheid, die burgerlike gemeenskap en die sakelewe moontlik is, behoort dus geskep te word. Sulke forums kan die ontwikkeling van ’n strategie vir dienslewering en die verspreiding van inligting aanhelp. Die studie het die vlak van dienslewering en vennootskap in Imizamo Yethu ondersoek. ’n Gebrek aan dienslewering sowel as aan vennootskap tussen die plaaslike owerheid, naamlik die Stad Kaapstad, die burgerlike samelewing en die private sektor is gevind. Die voorstel is dat die Stad Kaapstad dienslewering aan die gemeenskap instel, tesame met ‘n inligtingstrategie wat daarop gemik is om die gemeenskap oor sodanige dienslewering in te lig.
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Covary, Theodore. "A Historical Institutionalist Analysis of the Evolution of South Africa's Municipal Electricity Sector within the Broader Electricity Supply Industry". Doctoral thesis, Faculty of Engineering and the Built Environment, 2020. http://hdl.handle.net/11427/32214.
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This study has been partly inspired by the fact that historical narratives on the evolution of the South African Electricity Supply Industry (ESI), have for the most part focused on the national vertically integrated utility, Eskom; with far less attention being paid to the role that the municipal electricity undertakings (MEU's) have, and continue to, play. Indeed, this is somewhat surprising if one considers that MEU's began operating more than 20 years before Eskom's 1923 formation; and perhaps this lack of focus on MEU's is compounded by Eskom's operational crisis from 2006 (threatening its ongoing viability), which has overshadowed the perilous situation that MEU's have found themselves in. The research thus has two objectives. The first is to provide a detailed historical account of the role of MEU's and their contribution to the country's ESI from their genesis; while demonstrating the linkages between Eskom, MEU's and the three tiers of government. The second then examines how from the formation of the Union (1910), two fundamental but diametrically opposing objectives continue to prevail: 1) An over-burdened, financially ‘self-sufficient', local government, whose limited scope to collect revenue means electricity surpluses must be maximised to cross-subsidise its operations; and, 2) A vertically integrated utility, mandated to generate electricity at the lowest unit price, so as to provide the energy intensive economy with a competitive advantage. These contradictions, which have endured for many decades, reached fever pitch in the last 20 years, contributing significantly to the demise of ESI reforms initiated in 2000 and abandoned in 2010. Simultaneously, they have worsened the crisis of local government, which is constitutionally mandated to deliver basic services to its constituents, whose failure to do so, in many instances now threatens national government legitimacy at the most fundamental level. Within this context, the research, (based on the premise that history and institutions matter), employs the theoretical framework of new institutionalism, as applied through the lens of historical institutionalism (HI). Here, application of HI's core tenets revolves around identifying and explaining the critical junctures which create path dependency and institutional lock-in, while also accounting for incremental change which undoubtedly exists over a 120-year period. However, the unjust social and economic history of the country, where political decisions (pre and post-apartheid) have had a disproportional impact on state entities, requires closer scrutiny. For this, a detailed conceptual framework is employed to disentangle the complex relationship that has developed between the three tiers of government and their respective interacting powers. Ultimately, in delivering a detailed historiography of municipal electricity supply, the research posits that the ESI requires deeper fundamental reform than envisaged in 2000; and that most importantly, this must take cognisance of the extent to which MEU's are embedded within local government. This, the research believes, will increase the likelihood of local government participation and acceptance; perhaps pointing to an as yet unexplored path forward out of the South African ESI's current quandary.
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Ramathoka, Ngwako Ludwick. "An evaluation on the participation sector departments in the integration development planning process for Mopani District Municipality". Thesis, University of Limpopo (Turfloop Campus), 2011. http://hdl.handle.net/10386/783.
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Thesis (M.Dev.) --University of Limpopo, 2011Planning is central to service delivery especially at the local government level being supported by both national and provincial spheres. The Constitution of the Republic of South Africa established three spheres of government which must work together in both vertical and horizontal manner in order to achieve aligned government programmes through integrated planning. Planning at the local government level requires all relevant stakeholders to participate such that all programmes and projects of government are implemented for communities without creating “white elephants” of completed projects which may result in poor community service delivery. It is on this basis that this study evaluated the participation of sector departments in the integrated development planning process of Mopani District Municipality. Sector departments have been selected from various other role players due to the huge impact they have on development initiatives at local level. Government is moving away from uncoordinated planning which results in uncoordinated implementation and causes communities to vandalise infrastructure as they do not benefit from the planned services at the time of completing the project. Thus, these projects become government liabilities with huge financial implications and might be directly linked to the wastage of tax payer‟s money in the main. The objective of this study was to determine how sector departments participate in the IDP process of the Mopani district municipality. To that end, the study determined the impact of sector departments in producing a credible IDP for Mopani district municipality and also analysed the implementation of the IGR (Intergovernmental relations) framework Act. The study exposes the challenges facing municipalities in developing their integrated development plans. The integrated development plan of a municipality serves as a tool for public participation where all stakeholders have to participate in the local planning processes. This study found out that non-submission of sector plans is one of the threats that affect Mopani District Municipality‟s IDP negatively. Failure to submit sector plans by sector departments denies the District Municipality an opportunity to integrate and align programmes and plans respectively as there will be nothing to consider. It is clear that the participation of sector departments is of paramount importance in the development of a Municipal IDP. The absence of sector plans in an IDP is the best recipe for implementing scattered and uncoordinated development without supporting the local economic development nodes of either the district or the local municipalities. The study recommends that the issue of planning must find a proper cluster provincially so that both the Municipal Managers and the Heads of Sector Departments find a way of discussing this matter. For synchronization of plans, all the three spheres of government must cooperate and work together, as municipalities cannot on their own develop the underdeveloped areas without the support of both the national and provincial departments which bring financial aid through their programmes.
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Van, Der Berg-Ross Ashlene. "An assessment on managing workforce diversity in public sector organisations : the case of the Department of Local Government Western Cape (WC)". Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/85744.
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Thesis (MPA)--Stellenbosch University, 2013.ENGLISH ABSTRACT: This thesis examines the perceptions of the staff of the Department of Local Government in the Western Cape (WC) regarding workforce diversity as part of diversity management. A literature review is presented and this research shows that organisations in South Africa and around the world have come a long way with regard to understanding and appreciating workforce diversity. The literature review also revealed the important facilitating role HR diversity management plays in improving the performance of organisations, as well as in creating unity amongst employees. What is also important is the fact that organisations now understand and realise the important role diversity management programmes and practices play in their own survival. Therefore various steps are available for organisations to ensure that the benefits are achieved from having diverse employees in their workplace while effectively integrating these employees into the organisation. A background on the Department of Local Government (WC) is provided, which highlights the Department’s priorities and Key Performance Areas (KPAs) as set out in its Annual Performance Plan (APP). The KPAs of the Department are dynamic and not influenced by political shifts, as in the case of municipalities. However, the priorities of the Department are similar to the strategic objectives that are embedded within the 30 municipalities. The priorities of the Department are parallel to those of the municipalities’ priorities in order to ensure that the Department and municipalities achieve their objectives together. It is therefore the Department’s responsibility to assist municipalities in achieving their strategic objectives by constantly monitoring and evaluating their level of performance. If a municipality performs badly, the Department must assist where necessary. The research findings regarding diversity management show that the employees are unaware whether a diversity management policy has ever existed or whether any training of such a nature has been conducted within the Department. Data show that limited effort has been made by the Department to develop a diversity management policy. The findings also indicate that more diversity management programmes and training are needed, in order to bring about awareness of workforce diversity and the successful management of diversity. What was also clear is that not enough diversity audits have been conducted to determine the level of diversity within the Department; and most importantly it is also illustrated that a limited number of staff is housed within the HR unit to assist the Department in creating a strong diversity environment that supports the wellbeing of the staff and the Department. Finally, the thesis provides recommendations for the Department on how to be an inclusive entity, but these recommendations can only be successful if top management and HR have the necessary ability to successfully implement the following recommendations (interventions): develop a diversity management policy to guide the Department on diversity issues; develop diversity management programmes to ensure that all staff members are briefed on all diversity issues; and create a monitoring system to ensure that the policies and programmes are updated as new entrants enter the Department. It is therefore a requirement that these interventions are placed in the Department’s Employment Equity Plan and, more importantly, form part of their Annual Performance Plan (APP). If there is commitment from HR, top management and the employees, these interventions will create a safe, friendly, and hard-working environment with good performance levels.
AFRIKAANSE OPSOMMING: Hierdie tesis ondersoek die persepsies van die personeel van die Departement Plaaslike Bestuur, Wes-Kaap, met betrekking tot werkmagdiversiteit as deel van die bestuur van diversiteit. ’n Literatuurstudie word aangebied en vanuit hierdie navorsing word getoon dat organisasies in Suid-Afrika en dwarsoor die wêreld ver gevorder het met die verstaan van en waardering vir werkmagdiversiteit. Die literatuurstudie het ook lig gewerp op die belangrike fasiliterende rol van die bestuur van diversiteit deur Menslike Hulpbronne vir die verbetering van die prestasie van organisasies, sowel as in die bewerkstelliging van ’n gevoel van eenheid tussen werknemers. Wat ook belangrik is, is dat organisasies nou die belangrike rol van diversiteit-bestuurprogramme en -praktyke verstaan en besef hoe hul eie oorlewing daardeur geraak word. Verskeie stappe kan deur organisasies onderneem word om te verseker dat dit voordelig is om ’n diverse groep werknemers in hul werkplekke te hê en hierdie werknemers doeltreffend in die organisasie te integreer. Die agtergrond van die Departement Plaaslike Bestuur (Wes-Kaap) is voorsien, met beklemtoning van die Departement se prioriteite en sleutel prestasie areas (KPA’s) soos in die Jaarlikse Prestasieplan uiteengesit; sleutel prestasie areas van die Departement is dinamies van aard en word nie, soos in die geval van munisipaliteite, deur politieke omwentelinge geraak nie. Die prioriteite van die Departement is egter soortgelyk aan die strategiese doelwitte wat in die 30 munisipaliteite vasgelê is. Die prioriteite van die Departement loop ewewydig met dié van die munisipaliteite om te verseker dat die Departement en munisipaliteite hul doelwitte saam bereik. Die Departement is dus verantwoordelik om munisipaliteite by te staan in die bereiking van hul strategiese doelwitte deur voortdurende monitering en evaluering van hul prestasievlak. Indien ’n munisipaliteit swak presteer, moet die Departement hulp verleen waar dit nodig is. Die bevindings van die navorsing oor diversiteit dui daarop dat werknemers nie van die bestaan van enige diversiteitbestuurbeleid óóit bewus was nie, óf geweet het of enige opleiding van dié aard al in die Departement aangebied is nie. Data toon die beperktheid van die Departement se pogings om ’n beleid vir die bestuur van diversiteit te ontwikkel. Die bevindings toon verder dat meer diversiteitbestuurprogramme en -opleiding benodig word om bewustheid van werkmagdiversiteit en die suksesvolle bestuur van diversiteit daar te stel. Wat ook duidelik was, is dat te min diversiteitkontrole onderneem is om die vlakke van diversiteit binne die Departement te bepaal. Die belangrikste bevinding is egter dat daar slegs ’n beperkte aantal personeellede in die Menslike Hulpbronne-eenheid is om die Departement by te staan in die skepping van ’n sterk diversiteit-omgewing wat die welstand van die personeel onderskraag. Die tesis doen voorstelle aan die hand vir die Departement oor hoe om ’n inklusiewe entiteit te wees. Hierdie voorstelle kan egter slegs suksesvol wees indien die Hoofbestuur en Menslike Hulpbronne oor die nodige vermoë beskik om die volgende aanbevelings (intervensies) te implementeer: Ontwikkel ’n beleid vir die bestuur van diversiteit om die Departement ten opsigte van diversiteit te begelei; ontwikkel diversiteitbestuurprogramme om te verseker dat alle personeellede oor diversiteit ingelig word; en skep ’n moniteringstelsel om te verseker dat die beleide en programme bygewerk word namate nuwelinge by die Departement aansluit. Dit is dus ’n vereiste dat hierdie intervensies in die Departement se diensbillikheidsplan opgeneem word en, wat nog belangriker is, deel vorm van die Jaarlikse Prestasieplan. Indien Menslike Hulpbronne, topbestuur en werknemers hulle hiertoe verbind, sal hierdie intervensies ’n veilige, vriendelike en hardwerkende omgewing met goeie prestasievlakke tot stand bring.
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Buckingham, Heather. "Accommodating change? : an investigation of the impacts of government contracting processes on third sector providers of homelessness services in South East England". Thesis, University of Southampton, 2010. https://eprints.soton.ac.uk/174795/.
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This study investigates the impacts of government contracting on third sector providers of services for single homeless people in Southampton and Hampshire, in South East England. It focuses particularly on tendering and quality measurement. 24 interviews were conducted with representatives of 21 third sector organisations (TSOs) and a further two with local government representatives. Quantitative data were used to describe the characteristics of the TSOs. Different TSOs experienced and responded to government contracting in different ways, and a typology was therefore developed which categorised the organisations into one of four types: Comfortable Contractors; Compliant Contractors; Cautious Contractors; and Community-based Non-contractors. Tendering and quality measurement consumed significant amounts of time and required TSOs to access legal and tender-writing expertise. This was more problematic for the smaller Cautious Contractors, whereas larger TSOs with multiple contracts could meet the requirements more cost-efficiently. The quality measurement processes introduced as part of the Supporting People programme were deemed to have considerably improved standards. However, there were concerns that the emphasis on achieving measurable outcomes and moving clients on within a specified time could lead to the neglect of less tangible aspects such as improved self-esteem, and did not take sufficient account of longer term outcomes for clients. The impacts of contracting were ambiguous and varied amongst the different types of providers. However, the commissioning processes seemed to favour larger, more professionalised TSOs, which exhibited fewer of the distinctive characteristics upon which New Labour’s support for third sector involvement in service provision was premised. This points to the need for a more carefully differentiated policy discourse which acknowledges the third sector’s diversity and is more transparent about which types of TSO the government is seeking to engage with for which purposes.
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Maxegwana, Malusi. "“Improving the existing public sector strategic planning guidelines towards integrated provincial and local government strategic planning processes : lessons learned from Eastern Cape"". Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/20309.
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Thesis (MPA)--Stellenbosch University, 2012.ENGLISH ABSTRACT: The practice of public-sector strategic planning has gained dominance in public sector management in imitation of the concept of strategy in military science and later of the practice of strategic planning in the private sector. Its institutionalisation in the public sector should be welcomed as a positive development. The policy and regulatory framework instils a culture of cooperative governance through the promotion of effective intra- and inter-governmental relations that assume a developmental approach to planning. It is this culture that sets parameters within which the practice of strategic planning should be managed in the public sector. Strategy alignment is critical in achieving cooperative governance in strategic planning, as is shown in this study. The study sought to establish the extent to which the existing strategic planning guidelines could be manipulated to achieve alignment between the provincial and local spheres of government. A qualitative study was performed. It relied on both a non-empirical literature review and an empirical investigation to generate its data. Interviews were conducted with representatives of a sample of four Provincial Departments and seven different Municipalities drawn from the three categories of Local Government, namely metropolitan, local and district Municipalities. The Eastern Cape Provincial Government structure with its composite Municipalities constituted the case selected for this study. The study revealed that strategic planning in the province assumes different formats ranging from basic and medium-term to comprehensive and long-term, as well as sector- and project-specific strategic planning processes. The public sector strategic processes are politically influenced, taking their tone from political directives, but driven mainly by administrators. Whereas the active participation of politicians in shaping integrated development plans (IDPs) as the principal strategic plans for Municipalities is acknowledged, the concern that politicians at a provincial level are playing a limited role in shaping Provincial Departments’ strategic plans remains relevant. It is vital that the political governance centre in the province; namely the premier’s office, should take charge of coordinating strategic planning and should be responsible for the alignment efforts of the government structures in the province. Strategic planning plays a significant role in defining the organisational growth path of every public-sector organisation, as well as the management of public resources, financial and non-financial. This study advocates for learning as a central organisational value and recommends that the existing strategic-planning guidelines be improved to embody a cooperative governance approach.
AFRIKAANSE OPSOMMING: Die toonaangewende posisie wat strategiese beplanningspraktyk in die openbare sektor, binne die kader van bestuur in die openbare sektor, verwerf het, het beslag gekry weens die nabootsing van strategiese beplanningskonsepte eie aan die militêre wetenskapsmilieu. Dit is later versterk deur navolging van strategiese beplanningsmodelle uit die privaatsektor. Die institusionalisering van strategiese beplanning in die openbare sektor moet as ’n positiewe ontwikkeling verwelkom word. Beleidstelling en ’n reguleringsraamwerk vestig ’n sterk korporatiewe verantwoordelikheidsin. Dit word bewerkstellig deur die bevordering van effektiewe intra- en interregeringsvehoudinge, wat ’n ontwikkelingsbenadering tot beplanning veronderstel. Hierdie kultuur omskryf die raamwerk vir die toepassing van strategiese beplanning in die openbare sektor. Soos hierdie ondersoek aandui, is ’n voorvereiste vir deelnemende bestuur, wanneer daar strategies beplan word, koördinering van strategie. Die ondersoek het ten doel gehad om te bepaal tot watter mate bestaande strategiese beplanningsriglyne aangepas kon word om gerigdheid tussen provinsiale en plaaslike regeringsfere te bewerkstellig. ’n Kwalitatiewe ondersoek is gedoen, gebaseer op navorsingsdata verkry uit sowel ’n nie-empiriese literatuurstudie as ’n empiriese ondersoek. Onderhoude is gevoer met verteenwoordigers van ’n monster werknemers, saamgestel vanuit vier provinsiale departemente en sewe verskillende munisipaliteite. Die volle spektrum van plaaslike regeringsinstellings is gedek, naamlik metropolitaanse, plaaslike en distriksmunisipaliteite. Die provinsiale regeringstruktuur van die Oos-Kaap en sy saamgestelde munisipaliteitstrukture vorm die basis vir hierdie gevallestudie. Die ondersoek het aangedui dat strategiese beplanning in hierdie provinsie verskeie vorme aanneem; dit wissel in formaat van basies en mediumtermyn tot omvattend en langtermyn, asook sektorale en projekspesifieke strategiese beplanningsprosesse. Die strategiese proses van die openbare sektor word polities beïnvloed deur die politieke ondertoon teenwoordig in direktiewe, maar dit is hoofsaaklik administrateurs wat die agenda bepaal. Alhoewel die aktiewe betrokkenheid van politici in die daarstelling van geïntegreede ontwikkelingsplanne (GOP’s), die hoof strategiese planne vir munisipaliteite, erken word, is daar steeds rede tot kommer dat politici op provinsiale vlak slegs ’n beperkte rol vervul as dit kom by die skep van die provinsiale departemente se strategiese planne. Dit is van kritieke belang dat die kern van politieke bestuur, naamlik die kantoor van die premier, in beheer van die koördinering van strategiese beplanning moet wees en verantwoordelikheid sal aanvaar vir die koördineringspogings van regeringstrukture in die provinsie. Strategiese beplanning speel ’n betekenisvolle rol wanneer die organisatoriese ontwikkelingspad vir elke openbare sektor instelling uitgestippel word, asook by die bestuur van openbare bronne; sowel finansieel as nie-finansieel. Hierdie ondersoek maak voorspraak vir die beklemtoning van kennisontwikkeling as ’n sentrale organisatoriese noodsaak en beveel aan dat bestaande strategiese beplanningsriglyne sodanig aangepas word dat dit ’n koöperatiewe bestuursplan vir beter deelnemende bestuur beliggaam.
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Mbelwa, Latifa. "Determinants of the use of accounting information in the public sector budgetary decision-making processes : the case of Tanzanian Local Government Authorities (LGAs)". Licentiate thesis, Umeå universitet, Företagsekonomi, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-85370.
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Since the 1980s, public sector entities have been exposed to accounting reforms under an umbrella of New Public Management (NPM). The main purpose of adoption of accounting reforms is to increase efficiency in decision-making by producing useful accounting information. However, it is argued that the adoption of accounting reforms by public sector entities in developing countries is attributed to the seeking of financial legitimacy, rather than increasing organisational efficiency (Mzenzi, 2013; Mkasiwa, 2011; Adhikari and Mellemvik, 2011; Tambulasi, 2007; Sarker, 2006). Therefore, it is the interest of this study to research the use of accounting information by public sector entities in developing countries. This study is based on an interpretative approach and employs an exploratory case study strategy with two cases (LGAs) in order to accomplish four specific objectives. The roles and responsibilities of LGAs and their multiple actors in delivering public services to the citizens, and their roles in budgetary decision-making attributed by the adopted accounting practices, represent the major motivation of this study. Institutional theory and its three branches, which are Old Institutional Economics (OIE), New Institutional Sociology (NIS) and New Institutional Economics (NIE), were used in the process of developing the initial model, and the overall interpretation of findings. The findings of this study revealed three dimensions of instrumental-conceptual use, which included conceptual use, decision relevant, and recommendations use of accounting information in decisions related to estimations and collections of own source revenue. Furthermore, the study’s findings showed that legitimating use was the main dimension of the symbolic use of accounting information in the budget approval, as well as in the decision about estimating and collecting revenue from external sources. It further identified 22 factors influencing the use of accounting information in the budget decision-making processes. The study findings also revealed that instrumental-conceptual use of accounting information increases both an organisation’s budget efficiency as well as its external financial legitimacy. On the other hand, the symbolic use of accounting information decreases the organisation’s budget efficiency and the actual external financial legitimacy but increases the promised external financial legitimacy. This is attributed, mainly, by external institutional pressures that result in decoupling behavior in the use of accounting information in budgetary decision-making processes. In addition, the findings revealed that budget efficiency and acquired financial legitimacy are interdependent. This means that the high financial legitimacy acquired can indicate high budget efficiency in the situation the instrumental-conceptual use exists than the symbolic legitimating use of accounting information. The study proposes a model of the determinants of the use of accounting information in budget decision-making processes for budget efficiency and external financial legitimacy. It informs reformers, practitioners, policy-makers and researchers about the necessary measures to undertake to make sure that NPM reforms, especially accounting reforms, enhance both efficiency and financial legitimacy in the public sector organisations through the use of accounting information.
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Makwembere, Sandra. "Public sector industrial relations in the context of alliance politics : the case of Makana Local Municipality, South Africa (1994-2006) /". Thesis, Rhodes University, 2007. http://eprints.ru.ac.za/1175/.
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Hines, Natalie. "COGNITIVE MORAL DEVELOPMENT IN THE PUBLIC SECTOR: A COMPARATIVE ANALYSIS OF ELECTED MUNICIPAL OFFICIALS AND APPOINTED CITY MANAGERS USING THE DEFINING ISSUES TEST". NSUWorks, 2011. http://nsuworks.nova.edu/hsbe_etd/43.
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Several significant breaches of ethics in the past few years have created renewed interest in the study of moral judgment. The examples used in this study include sub-prime lending, the Madoff investment scandal, and the torture of suspects in U.S. custody.
The Cognitive Moral Development (CMD) theory was developed by Lawrence Kohlberg in 1969. Effectively, Kohlberg determined there were clearly defined stages of moral development in children--how they develop a sense of right, wrong, and justice. He expanded his research to adults and determined that human beings progressed through each of the six stages without skipping a stage and without reverting to a previous stage.
James Rest later developed a survey instrument, the Defining Issues Test (DIT), designed to assess the stages of development, or moral maturity, of an individual without the lengthy interview process employed by Kohlberg in his research. Over 1,000 studies have since used the DIT.
The DIT will be used in combination with a demographic survey to test the variables of educational level, age, gender, and ethical training against moral maturity. Research has provided mixed results for these variables when applied to the public sector.
This study will compare the moral maturity of elected officials with that of appointed city managers who serve at the will of these elected officials. This paper will provide a discussion of the ethical concerns facing elected officials and appointed city managers as well as the potential hazards to good decision-making presented by differences in moral maturity, if they exist. The relationship of moral maturity and the other variables will also be discussed. Recommendations for public administrators and future research will be presented.