Rozprawy doktorskie: „Information technology organizations”

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Burlingame, Stanley G. "The impact of information technology on organizations : implications for organizational integration and the management of information technology". Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 1998. http://handle.dtic.mil/100.2/ADA345908.

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Thesis (M.S. in Information Technology Management) Naval Postgraduate School, March 1998.
Thesis Advisor(s): Frank Barrett, Erik Jansen. "March 1998." Includes bibliographical references (p. 87-88). Also available online.

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BRAZIL, IRAPUAN NOCE. "THE VALUE OF INFORMATION TECHNOLOGY FOR ORGANIZATIONS". PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2004. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=6410@1.

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A digitalização da informação vem proporcionando mudanças nos relacionamentos dos indivíduos, na competitividade das empresas, influenciando até mesmo a forma de organização da sociedade. Esse contexto é objeto de análise de diversos autores que consideram a tecnologia da informação desde um ativo super valorizado, tal como as empresas ponto com, até uma commodity sem importância estratégica, em razão de poder ser facilmente copiada. O presente estudo debruça-se sobre essa questão do valor. Busca saber qual a contribuição da tecnologia da informação para as organizações. Para tanto, o trabalho percorre o caminho do estudo de casos empresariais como método de análise do processo valoração da tecnologia. O exame constata que o valor atribuído à tecnologia da informação tem estreita relação com o locus organizacional. É dependente da posição que ocupa no sistema de trabalho e do espaço alcançado por suas respectivas contribuições. A tecnologia da informação, normalmente, é um dos componentes dos processos do negócio e, portanto, o seu valor deve ser contabilizado em conjunto com outros aspectos na análise do desempenho organizacional. Conclui-se que o valor da tecnologia da informação torna-se mais visível e explícito nas atividades primárias da empresa, decorrente dos projetos de geração de receita da área de marketing e venda ou de redução de custo nos processos de fabricação e distribuição. Por outro lado, nas atividades de apoio, sua mensuração é mais complexa e menos tangível.
The digital form of the information is changing individuals relationships, companies competitiveness, and influencing even the form of society organization. This context is object of analysis of diverse authors who is setting the information technology from an asset overpriced, such as the dot.com companies, to a commodity without strategic importance, because it can easily be copied. The present study is about this question of the value. This work examines the contribution of information technology to the organizations. It use enterprise multiple case studies as method to perform analysis of the valuation process. The examination found evidences that the attributed value of information technology has narrow relationship with organizational locus. Is dependent on the position it occupies in the system of work and the space reached for its respective contributions. The information technology, is one of the business process component and, therefore, its value must be set in conjunction with other aspects of the organizational performance analysis. The results indicates that the information technology value becomes more visible and explicit in the primary activities of the company, as a consequence of revenue generation projects from the sales and marketing areas or cost reduction from manufacturing and distribution areas. On the other hand, in the support activities, its evaluation is more complex and less tangible.

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Sezgin, Emre. "Itmem - Information Technology Management Enhancement Model: Assessment Of Information Technology Use In Organizations". Master's thesis, METU, 2010. http://etd.lib.metu.edu.tr/upload/12612353/index.pdf.

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This study proposes a new model for the assessment of information technology (IT) use in public and private companies, which is called ITMEM- Information Technology Management Enhancement Model. This model aims to assist decision making processes in information technology management. For this purpose, a tool is developed to explore strengths and weaknesses of a company in IT use. The model was developed upon a three-folded structure including (1) academic studies in technology management, (2) best practices which are developed for control over operations and processes including COBIT, CMMI and ITIL, and (3) standards about IT management and IT security. The conceptual framework of ITMEM is based on technology management process assessment model of M.J. Gregory. Methodological triangulation approach is adopted for the model for retrieving valid and reliable results. Triangulation consists of (1) semi structured interview, (2) presented company documents and (3) questionnaire developed upon relevant academic researches, best practices and standards. ITMEM was practiced on ten domestic and experienced companies in software &
development and manufacturing industries which were appraised in or in progress of being appraised in CMMI. The study revealed the benefits and deficiencies of IT use in the company. It also provided information for decision makers about IT value within companies, and demonstrated the effects of best practices and standards over IT use.The reported findings should be valuable assets to researchers studying on IT management and IT use in organizations.

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Huang, Chih-chung David. "The impacts of information technology on organizational effectiveness in human service organizations /". Digital version accessible at:, 1999. http://wwwlib.umi.com/cr/utexas/main.

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Wenger, Tara Renee Brenneman. "Health Information Technology Adoption by Mental Health Organizations". The Ohio State University, 2018. http://rave.ohiolink.edu/etdc/view?acc_num=osu1523481704831465.

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Jones, Darrell. "Controlling information technology costs and reporting ROI in large organizations". [Denver, Colo.] : Regis University, 2008. http://165.236.235.140/lib/DJones2008PartI.pdf.

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Wimelius, Henrik. "Duplicate systems : investigating unintended consequences of information technology in organizations". Doctoral thesis, Umeå universitet, Institutionen för informatik, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-42088.

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The organizational consequences of information technology (IT) constitutes a core focus in information systems (IS) research. The relationship between organizations and IT has received considerable attention by IS researchers in order to develop knowledge related to how and why organizations and IT are related. While organizational use of IT continues to increase in practice, previous research has shown that the effects of IT at best are difficult to predict. Consequently, the adoption and assimilation of IT in organizational settings must be recognized as complex and challenging processes, which makes the production of knowledge related to such processes important and pressing. This dissertation identifies, characterizes and explains a paradoxical outcome of the adoption and assimilation of an enterprise content management (ECM) system in a context of organizational information management. The outcome, labeled the duplicate systems paradox, is constituted by a situation in which an organization continuously allows multiple, overlapping, partially competing and largely incompatible information systems to persist and continue to evolve over time, despite continued awareness of the adverse consequences on organizational information management capabilities. A qualitative case study approach was used as the primary means for data collection. The case study was conducted in the administrative divisions of HealthOrg, a large organization in the medical- and health care sector. To this end, the main objective of this dissertation is to investigate how this paradox was formed, and furthermore, how and why it was able to persist. In order to do this, dialectical theory is combined with contextualism and theory on organizational information processing to form a comprehensive theoretical perspective used to inform the analytical efforts. By using a dialectical approach, the analysis presents empirical evidence of the existence and composition of three overarching contradictions found to affect the formation and persistence of the duplicate systems paradox. More specifically, the resulting explanatory model demonstrates how three pairs of opposites, control versus support at the requirements level, options versus practices at the solutions level, and top-down versus bottom-up approaches at the transformations level, along with contextual tensions, were essential components in the formation and persistence of the paradox. Thus, the duplicate systems paradox could form and continue to evolve due to contradictory forces present at, and interconnected between, different vertical and horizontal levels within the organization. Through the identification and explanation of the duplicate systems paradox, this study provides a detailed example of how, and why, unintended consequences of IT in organizations may emerge and continue over time. In terms of implications for research and practice, the findings of this dissertation point to six important observations. First, this research suggests that understanding and characterizing the context in which IT is to be implemented is crucial and challenging. Thus, organizations should pay careful attention to the practical side of context, rather than to the somewhat theoretical boundaries of organizations. It is suggested that the concepts of ‘inner’ and ‘outer’ context may be useful in analyzing and understanding context. Second, this research suggests that organizations should attempt to identify potentially conflicting requirements, and devise clear strategies to decide how to prioritize between such requirements as the identification and explication of requirements present at different levels in the organization may reveal problems that need to be considered when choosing information system (IS). Third, organizations need to pay careful attention to what the adoption of a new IS means in terms of adaptation and/or realignment, and to what extent organizational activities, technological functionalities, or both, should be adapted. Organizations should furthermore be aware that the adoption of systems that can also be used as development platforms may cause a cascade of effects and dependencies that are difficult to manage. Fourth, the findings of this research suggest that organizations faced with the challenge of adopting complex IT solutions need to take into account their previous strategies and planned new ones in order to devise a comprehensive strategic approach since the coexistence of radically different strategies may cause uncertainty and inertia within the overall assimilation process. Fifth, this research indicates that IT management and information management (IM) are highly interrelated activities, but are not mutually exclusive. Thus, organizations adopting technologies that are specifically focused on information management may benefit from developing distinct areas of responsibility and clear communication channels between the involved organizational units. Furthermore, these findings suggest that future research should pay careful attention to, and specifically investigate, the exact nature of the relationship between information management and IT management. Finally, this research demonstrates how a dialectical approach may be used to adequately investigate organizational information management, specifically in relation to the adoption and assimilation of IT.

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Abdul, Hameed Mumtaz. "Adoption process of information technology (IT) innovations in organizations". Thesis, Brunel University, 2012. http://bura.brunel.ac.uk/handle/2438/7348.

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Several models have been developed for understanding and predicting innovation adoption in organizations and literature has identified several factors that impact the adoption and implementation of Information Technology (IT). This research examines the process of adoption of IT innovations in organizations. The study explores the processes involved in the adoption of IT and verifies the key factors that influence IT innovation adoption in organizations. Using a systematic literature review, the study developed a conceptual model of IT innovation adoption in organizations. The model is a theoretical combination of Diffusion of Innovation (DOI) theory, Theory of Reasoned Action (TRA), Technology Acceptance Model (TAM), Theory of Planned Behaviour (TPB) and a framework which contains characteristics of innovation, organization, environment, chief executive officer (CEO) and user acceptance. The model represents IT innovation adoption as a stage-based process, progressing from initiation to adoption-decision to implementation. The study aggregated findings of past research on IT adoption to identify key factors that influences IT adoption in organizations. The study performed a meta-analysis of innovation, organization, environment, CEOs and user acceptance determinants to assess the magnitude and the strength of these factors on IT innovation adoption. Results confirmed that relative advantage, compatibility, cost, observability and trialability are strong determinants of IT innovation adoption. In terms of organizational context, IS department size, top management support, organizational size, IT expertise, product champion, IS infrastructure, information intensity, resources and specialization was found influential in the adoption of IT. As for environmental characteristics, the meta-analysis verified the significance of external pressure, government support and competitive pressure. Meta-analysis results verified that CEO‟s innovativeness, attitude and IT knowledge as key determinants. The findings confirmed the importance of perceived usefulness, perceived ease of use, subjective norm and facilitating conditions for the user acceptance of IT in organizations.

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Speed-Crittle, Sharita Dianthe. "Healthcare Organization Change Management Strategies to Guide Information Technology With for Information Technology Change Initiatives". ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/6679.

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As technology and organizations continue to increase in complexity, a willingness to implement change management strategies for Internet technology (IT) change initiatives is necessary in a healthcare setting. This multiple case study explored change management strategies that 3 hospital administrators at 3 different hospitals in the southeast region of the United States used to guide organizational IT change activities to avoid waste and increase profits. The conceptual framework for this study was Lewin's organizational change model and Kanter's theory of structural empowerment. Data were collected using semistructured interviews and a review of hospital documentation from the 3 hospitals. The data analysis process was completed by transcribing the interview recordings and coding the data using a codebook and data-management software. Themes that emerged from data analysis included strategies to increase digitization in all areas, improve communication with IT personnel, provide ongoing training, and encourage the gradual adoption of technology. The implications of this study for positive social change include the potential to provide hospital managers with successful strategies related to the use of IT in hospitals to facilitate improved patient care and community well-being.

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Bradley, Randy V. Byrd Terry Anthony. "Strategic valuation of enterprise information technology architecture in healthcare organizations". Auburn, Ala., 2006. http://repo.lib.auburn.edu/2006%20Summer/Dissertations/BRADLEY_RANDY_34.pdf.

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Favaretto, José Eduardo Ricciardi. "Stage level measurement of information and communication technology in organizations". reponame:Repositório Institucional do FGV, 2015. http://hdl.handle.net/10438/13580.

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In the modern Knowledge Economy, in the Big Data Era, properly understand the use and management of Information and Communication Technology (ICT) based on the academic field of the studies of Information Systems (IS), becomes increasingly important and strategic for organizations who seek: to remain active, to be able to meet new demands (internal and external) and to face the complex changes in market competition. This research uses the theory of stages of growth, substantiated by the studies of Richard L. Nolan in the 70s. The academic literature related to stages of growth models and the context of IS study field, provide the conceptual bases for this study. The research identifies a framework with its constructs related to the growth stages of the organizational initiatives of ICT/IS, starting from Nolan´s second level of benchmark variables, and proposes its implementation with the creation and development of a scale. With exploratory and descriptive characteristic, the research brings theoretical contribution to the paradigm of the stages of growth theory, adding a new growth process in its conceptual structure. As a result, it is provided a bilingual scale instrument (Portuguese and English), as well as, recommendations and rules for application of a survey type research instrument, to the continuity of this study. As a general implication of this research, it is expected that its use and application in measuring the stage level assessment of ICT/IS in organizations, can assist two types of individuals: academicians who study this thematic, as well as, practitioners seeking answers to their practical actions in organizations where they work.
Na moderna Economia do Conhecimento, na Era do Big Data, entender corretamente o uso e a gestão da Tecnologia de Informação e Comunicação (TIC) tendo como base o campo acadêmico de estudos de Sistemas de Informação (SI), torna-se cada vez mais relevante e estratégico para as organizações que pretendem: permanecer em atividade, estar aptas para atender novas demandas (internas e externas) e enfrentar as complexas mudanças na competição de mercado. Esta pesquisa utiliza a teoria dos estágios de crescimento, fundamentada pelos estudos de Richard L. Nolan nos anos 70. A literatura acadêmica relacionada com modelos de estágios de crescimento e o contexto do campo de estudo de SI, fornecem as bases conceituais deste estudo. A pesquisa identifica um modelo com seus construtos relacionados aos estágios de crescimento das iniciativas da TIC/SI organizacional, partindo das variáveis de benchmark de segundo nível de Nolan, e propõe sua operacionalização com a criação e desenvolvimento de uma escala. De caráter exploratório e descritivo, a pesquisa traz contribuição teórica ao paradigma da teoria dos estágios de crescimento, adicionando um novo processo de crescimento em sua estrutura conceitual. Como resultado, é disponibilizado além de um instrumento de escala bilíngue (português e inglês), recomendações e regras para aplicação de um instrumento de pesquisa do tipo survey, na continuidade deste estudo. Como implicação geral desta pesquisa, é esperado que seu uso e aplicação ao mensurar a avaliação do nível de estágio da TIC/SI em organizações, possam auxiliar dois perfis de indivíduos: acadêmicos que estudam essa temática, assim como, profissionais que buscam respostas de suas ações práticas nas organizações onde trabalham.

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Oluokun, Oluwatosin Tolulope. "Strategies to Mitigate Information Technology Discrepancies in Health Care Organizations". ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/6257.

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Medication errors increased 64.4% from 2015 to 2018 in the United States due to the use of computerized physician order entry (CPOE) systems and the inability to exchange information among health care facilities. Healthcare information exchange (HIE) and subsequent discrepancies resulted in significant medical errors due to the lack of exchangeable health care information using technology software. The purpose of this qualitative multiple case study was to explore the strategies health care business managers used to manage computerized physician order entry systems within health care facilities to reduce medication errors and increase profitability. The population of the study was 8 clinical business managers in 2 successful small health care clinics located in the mid-Atlantic region of the United States. Data were collected from semistructured interviews with health care leaders and documents from the health care organization as a resource. Inductive analysis was guided by the Donabedian theory and sociotechnical system theory, and trustworthiness of interpretations was confirmed through member checking. Three themes emerged: standardizing data formats reduced medication errors and increased profits, adopting user-friendly HIE reduced medication errors and increase profits, and efficient communication reduced medication errors and increased profits. The findings of this study contribute to positive change through improved health care delivery to patients resulting in healthier communities.

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Dur, Remko Cornelis Johannes. "Business reengineering in information intensive organizations /". [S.l. : s.n.], 1992. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=003902369&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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Hall, Calvin. "Effective Information Interchange Within Virtual Organizations". Thesis, Högskolan i Borås, Institutionen Handels- och IT-högskolan, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-20452.

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The innovative advancements of information communication technology (ICT) combinedwith a globalized economy have given rise to organizational forms that manipulate timeand distance. Today, competitive advantages are more elusive than tangible as a result ofdynamically complex environments motivating organizations to adjust in structure andfunctional capacity. New emergent forms of organizational structures have resulted inthe virtual organization (VO), which employs a network structure and allowsorganizations the flexibility to perform core processes amongst distributed teams, units,departments, and/or organizations. In essence the virtual organization may be viewed asa strategic response to dynamic environmental forces that have encouragedorganizations to rethink the concept of competitiveness. Virtual organizations havegained popularity throughout the last decade as a more effective way of managing andcommunicating information within and across organizations. Information communicationtechnology (ICT) has aided in the globalizing effect of informationalism. Theinformational flows within a virtual organization have direct bearing on individual andgroup efforts to obtain and employ information essential to organizational objectives.This thesis investigates the information interchange within virtual organizations througha theoretical study, which converges identified relevant subject areas and introduces theMedia Rich Social Information Interchange (MERiSii) model. The empirical study isdesigned to further investigate the validity of theoretical concepts employed in theMERiSii model and to expand its development to facilitate the function of informationinterchange. VGR-IT is an IT infrastructure provider, for hospitals and healthcarefacilities in the Västra Götaland region of Sweden. Interviews conducted with an accountmanager for VGR-IT and an IT strategist for Borås Hospital give insight into thecommunicative tasks of information interchange that must be effective to support the coreprocesses within VGR-IT and the service VGR-IT provides to Borås hospital. The resultsof a comparative analysis between the theoretical and empirical studies support a revisedMERiSii model that may be implicated in future research to further verify itseffectiveness.
Program: Magisterutbildning i informatik

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Marchi, Suzanne N. "Collaboration in Information Technology YMCAs of the Rocky Mountain Region /". [Denver, Colo.] : Regis University, 2006. http://165.236.235.140/lib/smarchi2006.pdf.

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Payne, Catherine. "Organizational Decision-Making in Information Technology Choice: A Case Study and Investigative Approach". Thesis, Virginia Tech, 2004. http://hdl.handle.net/10919/32218.

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A significant amount of research has been done in the area of understanding how people use technology in the workplace. Included in this research is how social and technical systems of an organization interact and influence one another. Previous work in both Management of Information Systems and Computer Supported Cooperative Work show how the interaction between the social and technical systems of a workplace can lead to new technology uses and requirements, as well as adoption issues like resistance. One area that has not been extensively studied is how organizations select technologies to begin with. To understand how an organization makes a choice on technology, one has to investigate the underlying organizational decision-making processes. The subject of this research is a case study of a government IT project. Data on the decision-making that led to the selection of the IT solution is gathered through elite and specialized interviews of government officials who were involved in the selection. The data collected in the case study supports three conclusions about decision-making for organizational systems: 1.) sociopolitical dynamics constrain the design space, 2.) emergent requirements are likely and 3) organizational systems can have different levels of stakeholders and the levels reflect the power structure within the organization. Finally, general guidelines for conducting decision-making analysis are provided so that data from decision-making activities of other organizations can be collected and analyzed by researchers and practitioners.
Master of Science

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Jenkin, Tracy A. "Using information technology to support the discovery of novel knowledge in organizations". Thesis, Kingston, Ont. : [s.n.], 2008. http://hdl.handle.net/1974/1375.

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Hu, Paul Jen-Hwa 1962. "Management of telemedicine technology in healthcare organizations: Technology acceptance, adoption, evaluation, and their implications". Diss., The University of Arizona, 1998. http://hdl.handle.net/10150/282579.

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As an exciting information technology-based innovation, telemedicine has potential to enhance physicians' patient care and management, improve healthcare organizations' operations and performance, and cause a paradigmatic shift in health care toward a progressively emerging digital practice. Previous research has concentrated on technology developments and clinical applications and therefore offers limited discussion of technology management. Managing telemedicine technology in healthcare organizations is so complex and dynamic that it has been an important factor in the failure of many early telemedicine attempts. This dissertation research directly addressed organizational management of telemedicine technology. To deal with complexity and dynamism, the research took a multi-phase approach, using a research framework built upon a well-established theoretical foundation. Case study was used in the exploratory phase to provide detailed understanding of the underlying technology implementation process and to generate specific research questions or models for the subsequent descriptive/explanatory phase. Systematic linkage of these investigations was safeguarded by desired methodological triangulation. Findings from the case study and substantiating interviews identified technology acceptance, adoption and evaluation as problematic areas in organizational technology management. Findings of a survey study administered to most physicians practicing in public tertiary hospitals in Hong Kong suggested that perceived usefulness and ease of use, self-efficacy, and subjective norms were important to their accepting telemedicine technology. Similarly, a survey conducted with hospital executive officers, chiefs of service and center directors of all Hong Kong public healthcare establishments indicated that service needs, attitudes of medical staff, and the technology's benefits, risks and compatibility were essential to organizational technology adoption. In addition, results of an evaluative experimental study showed that the clinical decision- making of physicians can be improved through use of appropriate telemedicine technology. The combined findings suggested that these separate technology management issues were closely interrelated rather than isolated. Effects of a technology on physicians' patient care and management practice have important impacts on their technology acceptance, which, in turn, needs to be considered by their affiliating organization when making an adoption decision.

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Shackleton, Celeste. "Developing key performance indicators for corporate communication in the information technology industry". Pretoria : [s.n.], 2006. http://upetd.up.ac.za/thesis/available/etd-05162007-140318/.

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Curtis, Liane. "Global networking for change : virtual women's organizations". Thesis, McGill University, 2002. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=29497.

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This thesis explores how women's organizations are using communication technologies and strategies for global social change. In 2002, the combination of current feminist theory that highlights issues of cultural specificity and digital communications technology is enabling new possibilities for women's organizations to engage in global feminist practices. Based on feminist theory, communications theory and feminist media literature, this thesis formulates an evaluative framework for assessing the communicative potential of V-Day, a virtual women's organization. The analysis moves beyond this case study to inform the potential global feminist practices of other women's organizations.

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Wong, Tak-sing Andy. "Imaging technology and its strategic applications in organizations in Hong Kong /". [Hong Kong] : University of Hong Kong, 1994. http://sunzi.lib.hku.hk/hkuto/record.jsp?B13787822.

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McDonald, Kathryn Mack. "Ambulatory Care Organizations| Improving Diagnosis". Thesis, University of California, Berkeley, 2017. http://pqdtopen.proquest.com/#viewpdf?dispub=10278324.

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Ambulatory care comprises a major and increasingly important part of the U.S. and other countries’ health care sectors. Every year in the U.S., about 80% of the population seeks care at a doctor’s office, amounting to one billion visits. These visits divide almost equally between primary care and specialty clinic organizations. Diagnostic work is part of most ambulatory care, and central to over 40% of patient visits that originate due to a new problem or a flare-up of an ongoing chronic problem. Yet, the risks associated with diagnostic failures have not garnered much attention from health care leaders and policy makers until a recent National Academy of Medicine (NAM 2015) report synthesized research data with the statement that “most people will experience at least one diagnostic error in their lifetime, sometimes with devastating consequences.” This dissertation first reviews organizational theories and measurement challenges relevant to diagnostic safety and quality in the context of ambulatory care, and then presents three papers analyzing specific organizational factors hypothesized to enable or thwart an accurate and timely diagnosis. The first paper targets delayed diagnosis from missed evidence-based monitoring in high-risk conditions (e.g., cancer) within five specialty clinics in an urban publicly funded health system. The second paper analyzes staff-reported office problems that could lead to diagnostic error (e.g., not having test results when needed) in over 900 primary and specialty clinics across the nation. The third paper examines the associations between two types of time pressure (i.e., encounter-level and practice-level), organizational factors, and patient effects including perceptions of missed diagnostic opportunities. The three primary conclusions from this work are 1) organizational vulnerabilities for missed monitoring common to the different clinics included challenges with data systems, communications handoffs, population-level tracking, and patient activities, leading to the development of ‘design seeds’ for context-flexible solutions to improve diagnostic quality; 2) two organizational factors—stage of health information technology (HIT) deployment and patient safety culture are associated with diagnostic-related office problems, and 3) encounter and practice-level time stressors in primary care clinics are associated with perceptions of greater adverse effects on diagnosis and treatment, and worse patients’ experiences of chronic care from the clinic team, respectively, as well as associated with several organizational factors including HIT, patient-centered culture, relational coordination for interdependent teamwork, and leadership facilitation of changes to address frontline practice challenges. Taken together, the dissertation papers also demonstrate the applicability of the NAM Improving Diagnosis Conceptual Framework for research on ambulatory care organizations.

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Costur, Gurkan. "Sharing Information among various organizations in relief efforts". Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 2005. http://library.nps.navy.mil/uhtbin/hyperion/05Sep%5FCostur.pdf.

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Ana, Gabriel V. "Structured managerial approach to decision processes shaping information technology in non-IT organizations". Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 2000. http://handle.dtic.mil/100.2/ADA381262.

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Thesis (M.S. in Management)--Naval Postgraduate School, June 2000.
Thesis advisors: Haga, William J. ; Evered, Roger. "June 2000." Includes bibliographical references (p. 179-181). Also Available online.

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DAMASCENO, CHRISTINA SALGADO. "RELATIONSHIPS BETWEEN INFORMATION TECHNOLOGY AND POWER IN ORGANIZATIONS THE CASE OF ERP SYSTEMS". PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2001. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=2260@1.

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O presente trabalho pretende identificar, descrever e compreender a natureza das principais relações entre tecnologia da informação (TI) e poder, nas organizações que adotam os sistemas ERP (Enterprise Resource Planning). Para tal, é preciso adotar uma visão crítica, que dê novo enfoque ao estudo sobre estas relações. No referencial teórico, analisado sob esta perspectiva crítica, o tema poder se configura de forma complexa, não sendo uma mera característica da estrutura organizacional e, com isso, a tecnologia apresenta-se como um de seus instrumentos dentro da organização. Identifica-se o caráter dual do poder, que atua em duas dimensões interdependentes: a dimensão superficial (tomada de decisão, negociação, relacionamento interpessoal, estruturas hierárquicas e delegação de poder) e a dimensão profunda (sistemas de influências, dominação, criação de crenças, símbolos e significados). A pesquisa de campo ilustra tais relações, focando o contexto dos sistemas de informação ERP. Além de gerar grande quantidade de informações para a gestão e tomada de decisão nas empresas, a TI altera a estrutura organizacional. No caso dos ERP, a implantação destes sistemas é extremamente complexa e tende a alterar a estrutura de poder dentro das empresas, desta forma, é possível identificar e descrever diversas relações que envolvem poder e tecnologia. Com este estudo, espera-se poder contribuir com o pensamento administrativo a desenvolver uma visão mais crítica e abrangente sobre sua própria realidade.
The present work intends to identify, describe and understand the nature of the main relationships between information technology (IT) and power, in organizations which adopts ERP systems (Enterprise Resource Planning). To do so, it`s necessary to adopt a critic view,witch gives a new approach about these relationships. In the theoretical framework, power is analyzed under this critic perspective, not as a simple characteristic inside the organizational structure, and, doing this, technology shows up as one of its instruments inside organizations. It is identified a dual character of power, witch acts on two interdependent dimensions: the superficial dimension (decision-making, negotiating, interpersonal relationship, hierarchical structures and empowerment) and the deep dimension (influence systems, domination, constructing believes, symbols and meanings). The research illustrates these relationships, focusing the context of ERP information systems. Besides information generation to support management and decision making, IT also changes organizational structure. In ERP cases, this system implementation process is extremely complex and tends to change power structure inside organizations, so it`s possible to identify and describe a great number of relationships involving power and technology. This study wishes to contribute the administrative thinking to develop a more critical and comprehensive view about its own reality.

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Mäder, Gabriel. "Management of Software Assets : Challenges in Large Organizations". Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-104552.

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This thesis is a study about the difficulties managing software assets within larger organizations.Software Asset Management (SAM) is a fairly new practice which has started to be used byorganizations in order to track and manage software assets throughout their life cycle. Existingliterature states that organizations have challenges with the increasing complexity, which comesalong when buying software products from manufacturers. However, the lack of academicresearch, due to the rapid development of technology has been limited. The purpose of this paperis to explore the challenges that large organizations are confronted with when managing softwareassets. A mixed study approach was conducted with main focus on a qualitative approach,where five persons with mainly long experience in Software Asset Management, whereinterviewed. In addition, a survey was sent out to employees who work with IT, to capture ageneral aspect on the topic. The findings of the study include the identified challenges of SAM,which are divided in four main areas. Further, the paper highlights the importance and success ofSoftware Asset Management.

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Stemmer, John K. "The Perception of Effectiveness in Merged Information Services Organizations: Combining Library and Information Technology Services at Liberal Arts Institutions". Ohio : Ohio University, 2007. http://www.ohiolink.edu/etd/view.cgi?ohiou1178203531.

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Wong, Tak-sing Andy, i 黃德成. "Imaging technology and its strategic applications in organizations in Hong Kong". Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1994. http://hub.hku.hk/bib/B31266289.

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Alghamdi, Mazen. "Success Factors of Implementing Enterprise Resource Planning Systems in North American Organizations". Thesis, University of Phoenix, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10933348.

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Enterprise Resource Planning (ERP) is a single set of software applications that include finance, sales, and human resources and it is used to integrate business functions into a single computer system application, which allows different systems to work together. The quantitative correlation research study is to determine to what extent, if any, there is a correlation between the critical success factors (independent variables) (IV) and the successful implementation of ERP systems (dependent variable) (DV) in the Western region of the United States (specifically Washington, Oregon, and California). The IVs are the critical success factors (CSFs) (clear goals and objective, top management support, business process re-engineering, use of the consultant, effective communication, ERP vendor selection, ERP customization, ERP vendor support, and user training). The DV is the successful implementation of ERP. The study was to predict successful ERP system implementation using various technical and managerial constructs controlling for other demographics in a sample of Information Technology (IT) leaders working in Washington, Oregon, and California. The population of this study included a current 90 IT leaders from the Western region of the United States including Chief Information Officer (CIO), Project manager, consultant, and developer. According to the correlation results, none of the subscales was a significant predictor of successful ERP implementation, but four out of five of the technical success factors (ERP package selection, ERP customization, vendor support, and user training) had a moderate effect in increasing the likelihood of successful implementation.

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Zhyganov, Volodymyr. "Achieving and Maintaining IS/IT Alignment in Organizations". Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-38603.

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The alignment between IS/IT and business is one of the ways to achieve a significant competitive advantage for any organization. It is more important nowadays since any organization can buy any technology in the open market, so technologies themselves don’t give a significant competitive advantage. Although the concept of the alignment has two decades of the history, it still has a lot of controversial issues and knowledge gaps such as uncertain understanding of the essence of the concept, the complexity of practical implementation and not paying attention to the social dimension of the alignment, i.e. the importance of mutual understanding and collaboration of IT and business executives. The current research aims to investigate the concept of alignment and finds out how an organization can achieve and maintain the IS/IT alignment. Also, this study explores the importance of the social dimension in the alignment concept, clarifies the essence of the IS/IT alignment and investigates how some theoretical concepts can really work in practice. There are many evidences in information systems management literature which describe that strategic alignment is necessary for profit organizations but there are very few which mention that strategic alignment is also important in non-profit academic institutions. During our current research we investigate how this concept works in Linnaeus University and how important it is to achieve and maintain an alignment in any university. In order to achieve the goal of the current research, the relevant information systems management literature was reviewed from a new perspective – a resource-based theory and a unified framework was proposed as a base for the further practical investigation. This research is based on a qualitative approach. By using a qualitative approach, we won’t miss anything important and can determine the maximum number of respondents' opinions. The primary data was collected by conducting private semi-structured interviews. The respondents are employees of a big nonprofit organization with the implemented business strategy, IT department and several information systems in use – Linnaeus University. The data were presented and analyzed according to the research questions and presented framework. The current study demonstrates the concept more clearly and tries to reassess the structure of IS/IT alignment. This research provides «a fresh look» at the concept of IS/IT alignment.

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Nisar, Muhammad Atif, Mahfooz Ahmad Shahid i Banoosheh Ghasemi. "Green IT Initiatives in organizations for achieving Environmental Sustainability; integration of Change Management and Organization Culture". Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Informatik, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-16079.

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The issue of environmental sustainability is rising nowadays, which made the organisations to survive the planet. Accordingly, the governments are giving support to organisations for taking steps to achieve the environmental sustainability. To achieve the environmental sustainability, it is needed to bring change in organisations. Besides, Information Technology plays a significant role to develop novel processes and technologies to control the environmental loads for achieving environmental sustainability. This study is based on three mainstay concepts: Change Management, Green IT, and Organisational Culture. This research is intended to identify Green IT initiatives to achieve the environmental sustainability through change management and organisational culture in the organisations. A change management model is ultimately presented in the analysis, which describes the process of change management within an organisation based on the three main concepts mentioned above. This study is an investigation based on literature reviews and two case studies (Tetra Pak (Pakistan) and Panasonic (Sweden)). Case Studies have been carried out to verify the commodity of change process model (theoretical framework) and change management model. The research is also aimed to find, if the investigated organisations ultimately capture the targeted result, when willing to bring Green IT in their organisational systems.

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Fenner, Jr Melvin R. "The Relationship Between Technology Threat Avoidance and Innovation in Health Care Organizations". ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4285.

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Most leaders of healthcare delivery organizations have increased their rate of technological innovation, but some still struggle to keep pace with other industries. The problem addressed in this study was that senior leaders in some rural ambulatory healthcare facilities failed to innovate, even with recent healthcare technological innovations, which could lead to increased medical errors and a loss of efficiency. The purpose of the study was to examine if a relationship exists between the avoidance of technology threats by senior leaders in ambulatory healthcare organizations and the innovation propensity of the organization. Technology threat avoidance theory served as the theoretical basis for this correlational study. The research questions were used to investigate the relationship between technology threat avoidance by senior leaders and the ways avoidance affects an organization's level of technological innovation. Data were collected from 90 respondents via an anonymous online survey, developed from the innovation culture measurement and the COPE measurement, and analyzed using multiple regression and Spearman's correlation. Organizations with senior leaders who actively avoided technology threats had significantly higher innovation propensity (Î² = .51, p = .001). The analysis also showed that rural healthcare delivery organizations tended to have lower innovation propensity (Î² = -.18, p = .05). The study social change implications enable the leaders of more health care delivery organizations to actively mitigate technology threats, rather than passively avoiding them. Properly handling these threats could allow management to make more informed decisions about technology implementations and thus increase their ability to provide meaningful, innovative care and to avoid one of the leading causes of death-medical errors.

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Lubbe, Samuel Izak. "The impact of Information Technology (IT) on the financial performance of organizations in a developing country". Master's thesis, University of Cape Town, 1994. http://hdl.handle.net/11427/17008.

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Bibliography: pages 84-90.
The effect of IT investment on the risk and risk profile of managers were studied in the IT-using industry in Namibia. IT investment uses certain of an organization's resources. The following models (computerization index (CI), IT expense ratio (ITEX) , IT costs efficiency ratio (ITCE), operating cost efficiency ratio (OPEX), operating leverage, cost-benefit ratio, return on IT assets ratio and profitability performance measurements in terms of six strategic ratios; profit/total assets, profit/turnover, turnover/total assets, gross margin/turnover, profit growth rate and sales growth rate) were used. The study also established the importance of perceived risk in any organization's and managers' daily activities. The study further investigated the close link between calculated organizational risk and IT investment decisions. The results displayed a positive association between the CI and turnover growth. A link was shown between ITEX and OPEX and OPEX and the monetary value of IT, allowing the study to accept these two hypotheses. It was thus concluded that CI and ITEX could be used as a possible measurement of computerization. On the other hand, managerial perceived and calculated organizational risk were not found to be the deciding factors while an IT investment was being made.

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Raymond, Benoit. "Investigating the Relationship between IT and Organizations: A Research Trilogy". Digital Archive @ GSU, 2010. http://digitalarchive.gsu.edu/cis_diss/43.

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The overall objective of this dissertation is to contribute to knowledge and theory about the influence of information technology (IT) on organizations and their members. This dissertation is composed of three related studies, each examining different aspects of the relationship between IT and organizations. The objective of the first study is to provide an overview of the dominant theoretical perspectives that IS researchers have used in the last five decades to study the influence of technology on organizations and their members. Without being exhaustive, this study seeks more specifically to identify, for each decade, the dominant theoretical perspectives used in the IS field. These dominant theoretical perspectives are illustrated by the selection and description of exemplars published in the decade and their implications for researchers and practitioners are discussed. This review is useful not only for understanding past trends and the current state of research in this area but also to foresee its future directions and guide researchers in their future research on the influence of IT on organizations and their members. The objective of the second study is to theorize how IT artifacts influence the design and performance of organizational routines. This study adopts organizational routines theory as its theoretical lens. Organizational routines represent an important part of almost every organization and organizational routines theory is an influential theory that explains how the accomplishment of organizational routines can contribute to both organizational stability and change. However, the current form of this theory has several limitations such as its neglect of the material aspect of artifacts and the distinctive characteristics of IT artifacts, and its treatment of artifacts as outside of organizational routines. This study seeks to overcome these limitations by extending organizational routines theory. The objective of the third study is to develop a better understanding of information security standards by analyzing the structure, nature and content of their controls. This study investigates also the mechanisms used in the design of information security standards to make them both applicable to a wide range of organizations and adaptable to various specific organizational settings. The results of this study led to the proposition of a new theory for information systems called generative control theory.

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Davids, Marwan. "The relationship between retrenchment, organisational commitment, absenteeism and labour turnover in an information technology call centre". Thesis, University of the Western Cape, 2004. http://etd.uwc.ac.za/index.php?module=etd&amp.

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Until recently South Africa experienced an economic decline, however, despite the current positive trends, many large corporations are compelled to reduce personnel costs. Retrenchments have therefore become an increasingly common occurrence within South Africa. This has had an impact on the level of organisational commitment, absenteeism and turnover. Studies support the link between the levels of organisational commitment of employees, absenteeism and subsequently labour turnover. There is a relative lack of research in South African organisations into the influence of retrenchments on employees within call centre environments that have undergone retrenchments. The aims of this study was therefore to identify the levels of organisational commitment amongst call centre employees who survived a retrenchment that occurred in 2001.

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Henfridsson, Ola. "IT-adaptation as sensemaking : inventing new meaning for technology in organizations". Doctoral thesis, Umeå universitet, Institutionen för informatik, 1999. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-65866.

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Noting how organizations today are increasingly dependent on IT for a broad range of organizational activities, the thesis starts from the observation that many IT-related endeavors nevertheless fail. In tracing part of the problem to the inability of many organizations to cope with changes in the surrounding material and social context, the emphasis is put on the processes by which IT-artifacts are adapted and re-adapted, after they have been put into daily use. Assuming human sensemaking as a good basis for coping with the changes, qualitative data from two organizations — a Swedish social services department and a software firm — provides an empirical context for assessing how sensemaking processes affect IT-adaptation. Conceptually, the thesis draws on Karl Weick's thinking, introducing the "double interact" and the "response repertoire" as sensitizing concepts with which to understand the mechanisms generating adaptation of IT-artifacts. Methodologically, the interpretive case study is employed, using the "hermeneutic circle" as the guiding principle for the research process. The thesis draws some specific implications concerning how IT-adaptation can be understood in organizations. The generic IT-adaptation process can be divided into two elementar}- phases, exploration and exploitation. During the exploration phase, several individual interpretations of a particular IT-artifact co-exist, occasioning ambiguity about its meaning in organizational daily activity. During the exploitation phase, the IT-artifact itself is in the background of matters of attention, providing organizational actors, who pursue individual goals and desires, the opportunity to exploit the shared and taken-for-granted meaning they see in the artifact. While the exploitation phase is important for organizational efficacy, there is nevertheless a risk that the meaning exploited becomes outdated by surrounding socio-material changes over time. Among other proposals, the thesis therefore suggests that triggering sensemaking processes can be important for meaningful IT-adaptation. In addition, it suggests the activity of searching for the interlacing areas of professional identity of actor groups, as a means to make IT-artifacts meaningful in organizing endeavors.

[8] s., s. 1-64: sammanfattning, s. 65-168: 6 uppsatser

digitalisering@umu

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Felder, Charmaine. "The Potential Role of Business Intelligence in Church Organizations". Walden University, 2013.

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Clemmons, Susan Yvonne. "The impact of information technology on organizations : a study of enterprise resource planning system influences on job design and organizational culture". FIU Digital Commons, 2005. http://digitalcommons.fiu.edu/etd/2385.

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The primary purpose of this research is to study the linkage between perceived job design characteristics and information system environment characteristics before and after the replacement of a legacy information system with a new type of information system (referred to as an Enterprise Resource Planning or ERP system). A public state University implementing an academic version of an ERP system was selected for the study. Three survey instruments were used to examine the perception of the information system, the job characteristics, and the organizational culture before and after the system implementation. The research participants included two large departments resulting in a sample of 130 workers. Research questions were analyzed using multivariate procedures including factor analysis, path analysis, stepwise regression, and matched pair analysis. Results indicated that the ERP system has introduced new elements into the working environment that has changed the perception of how the job design characteristics and organization culture dimensions are viewed by the workers. The understanding of how the perceived system characteristics align with an individual's perceived job design characteristics is supported by each of the system characteristics significantly correlated in the proposed direction. The stronger support of this relationship becomes visible in the causal flow of the effects seen in the path diagram and in the step-wise regression. The perceived job design characteristics aligning with dimensions of organizational culture are not as strong as the literature suggests. Although there are significant correlations between the job and culture variables, only one relationship can be seen in the causal flow. This research has demonstrated that system characteristics of ERP do contribute to the perception of change in an organization and do support organizational culture behaviors and job characteristics.

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Ghaderi, Najafabadi Mina. "Health Information Exchange Problems within Different Health Organizations, Introducing Super Clinic". Thesis, Högskolan i Borås, Institutionen Handels- och IT-högskolan, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17339.

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The growth of e-health system has influenced the way health organizations conducttheir business. Communication between these systems is one of the most significantfactors since a more efficient communication system can improve an organizationperformance. Nowadays the health organizations make a lot of investments to deploya suitable information and communication technology to meet their goals.This study investigates the health information exchange within different healthinformation systems. We first carried out a theoretical study to find out the relevantconcepts by reviewing the related literature and analyzing them. As a result of ourtheoretical study we investigate and redesign the basic model of the “Super Clinic” asa new model for health information exchange system. Then we conducted anempirical study to validate the result from the theoretical study which helped us tonarrow down our research area. We revised our proposed theoretical model by thelesson learnt from our empirical study results. Three interviews were conducted withexperts and the outcomes were analyzed using comparative analysis. These interviewsallowed us to outline the most important factors of successful health informationexchange systems (i.e. “Super Clinic”).They also helped us to design a central hub (i.e. “health Hub”) for communicationand information exchange between different information systems. This revised modelof Super Clinic (with the central hub) could be going under more investigation infuture works.
Program: Masterutbildning i Informatik

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Clark, Elizabeth Ann. "Women as Chief Information Officers in Higher Education: a Mixed Methods Study of Women Executive Role Attainment in Information Technology Organizations". Thesis, Boston College, 2013. http://hdl.handle.net/2345/3216.

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Thesis advisor: Ana M. Martínez-Alemán
The dearth of women in executive positions within the field of information technology (IT) has been studied extensively in the corporate sector. That is not the case within higher education, despite the data collected showing that women attain the top executive role - that of the Chief Information Officer (CIO) - at much better rates than their corporate counterparts. Given this discrepancy, as well as the importance of technology in today's society, research was needed into the structural factors contributing to women's executive attainment in higher education IT organizations. Using a sequential explanatory mixed methods design, this dissertation study compared women and men higher education CIOs along a variety of individual and organizational characteristics, and examined elements related to women's ability to attain the CIO role. The study combined quantitative descriptive data on higher education CIOs, gathered via a web-based questionnaire and analyzed for significant differences between women and men in the population, with women CIOs' qualitative explanations of the quantitative findings via semi-structured interviews. 188 women and men (38 women and 150 men) participated in the questionnaire, and nine women who filled it out participated in the semi-structured interviews. All participants were higher education CIOs working at EDUCAUSE member institutions. Integrated findings from this study suggest that though few demographic differences exist between women and men in the population, higher education IT culture is based upon masculine norms, and as such, perpetuates biases against women leaders in the profession. Despite cultural norms that potentially dissuade women from working in the field, a number of environmental characteristics emerged associated with women's ability to secure the CIO position. These included stimulating work that is connected to the mission of higher education; flexible work options available at different points in IT employees' careers; the presence of women executives in academic institutions; and a nationally based professional development community focused on mentoring future generations of CIOs
Thesis (PhD) — Boston College, 2013
Submitted to: Boston College. Lynch School of Education
Discipline: Educational Leadership and Higher Education

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Gilleo, Wayne M. "Examining continued use of software as a service in organizations". Thesis, Capella University, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3646094.

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Information systems can be used to increase competitiveness by increasing the effectiveness and speed of decision-making. Software as a Service (SaaS) is a subset of cloud computing that provides information systems functionality through a web browser. Organizations that adopt SaaS can receive value over time if they continue to use the SaaS solution after implementation. This study analyzed the extent to which SaaS adoption and continued use factors affect the continued use of SaaS in organizations. The research can help organizations maximize the value of SaaS by identifying success factors for continued use. The study determined the extent to which the independent factors of Rapport, Responsiveness, Reliability, Features, Security, Flexibility, and Marketing Effort affected the dependent variable of the decision makers' intent to continue use of SaaS within their organization. Participants in the study included IT managers and other technologists familiar with the use of SaaS in their workplace. Invitations were sent via email to IT managers and technologists working at a large aerospace organization. There was also an open invitation posted on a social media site used by customers of a large SaaS provider. The invitations resulted in 101 valid responses. The Extended SaaS-Qual model developed in this study is an extension of an earlier model developed to analyze SaaS continuance. The original SaaS-Qual model was extended to understand the effect of marketing on SaaS continuance intention. Statistical analysis including loadings, internal consistency, convergent validity, and discriminate validity showed strong support for the Extended SaaS-Qual model. The Extended SaaS-Qual model will help with the establishment of standardized measures for the benefit of both SaaS providers and SaaS users.

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Nilsson, Lina. "Social Challenges when Implementing Information Systems in a Swedish Healthcare Organization". Doctoral thesis, Blekinge Tekniska Högskola, Institutionen för hälsa, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-00602.

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When the Swedish National IT Strategy for Health and Social Care was introduced in 2006, intensive work started in implementing Information Systems (IS) in Swedish healthcare organizations. To follow up on the requests for more research with a combined socio-technical focus on challenges, the overall aim of this thesis was to identify social challenges when implementing IS in a Swedish healthcare organization. Furthermore, the aim was to understand the impact of identified social challenges when implementing IS in this context by putting them in an interdisciplinary Applied Health Technology theoretical framework. Institutional ethnography and phenomenological hermeneutics influenced the study design. Study 1 aimed to investigate different meanings of accessibility when implementing Health Information Technology in everyday work practice. The results indicate that accessibility depends on working routines, social structures and patient relationship. When an IT strategy and interaction in everyday work use the same word in different ways there will be consequences. Study 2 sets out to describe experience-based reflections on discharge planning as narrated by nursing staff in primary healthcare, along with their concerns about how the introduction of video conferencing might influence the discharge planning situation. It was found that there is a need for improvement in communication and understanding between nursing staff at the hospital and in primary healthcare. The aim of study 3 was to explore social challenges when implementing IS in everyday work in a nursing context. Power (changing the existing hierarchy, alienation), Professional identity (calling on hold, expert becomes novice, changed routines), and Encounter (ignorant introductions, preconceived notions) were categories presented in the findings. The aim of study 4 was to explore and obtain a deeper understanding of how identified social challenges have an influence on the implementation process of IS, based on healthcare staff’s experiences on micro, meso and macro levels of Swedish Healthcare organizations. It was found that the challenges were related to the steps of putting into practice, making IS a part of everyday work routine and establishing an identity in the implementation process. In the thesis’s discussion, social challenges when implementing IS in Swedish healthcare organizations and how they might be met and dealt with constructively are further reflected upon in relation to the interdisciplinary theoretical framework and as possible consequences of the modernity-era. This thesis contributes to the starting up of a discussion of how ingrained professional characteristics are important to feel secure of being part of an established profession. If the characteristics are questioned, the whole professional performance is threatened. One consequence of this insight is the reinforcement of the realization that a basic understanding of IS and IS implementation processes in healthcare organizations needs to be integrated in to the construction of professional identity of nurses already from the start in nursing education.

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Lowrance, Sheri. "PMO lite for not-for-profit organization". [Denver, Colo.] : Regis University, 2009. http://adr.coalliance.org/codr/fez/view/codr:147.

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Kapatamoyo, Musonda V. "Information and Communications Technology (ICT): An Analysis of Zambia's ICT Policy Initiatives and the Role of Multilateral Organizations". Connect to resource online, 2007. http://www.ohiolink.edu/etd/view.cgi?ohiou1179332141.

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Gundrum, Kyle. "INTERalliance of Greater Cincinnati: Connecting High School Students with Information Technology Career Pathways". University of Cincinnati / OhioLINK, 2017. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1504871611177919.

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Mashile, Lordwick. "The link between effective communication and implementation of corporate strategy in an information and communication technology firm". Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/18573.

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While many executives and senior managers believe that formulating a unique corporate strategy is critical for sustainability and success of an organisation; that alone is not enough. Making sure that the strategic vision is effectively communicated down to lower-level managers and employees is equally as important as formulating corporate strategy. Not only does employees need to understand and believe that senior managers know where they are taking the company to; employees are unlikely to rally behind managerial efforts to get the organisation moving in the intended direction if they do not understand the strategic plans of the organisation. When senior managers articulate a vivid and compelling case for where the company is headed, employees begin to want to be part of the journey, and involve themselves in the implementation of the corporate plans. By effectively communicating the strategic vision of the organisation down to the lower-level managers and employees, senior managers derive support of employees and their commitment to get the company moving in the intended direction. Many organisations or companies in the business world fail, not because they do not have financial resources, not because they do not have a unique and innovative corporate strategy, but because of enforcing or imposing the corporate plans to the employees without selling the company’s plans to its employees, so as to have buy-in from them. This will not only let them be part of the solution, but also feel part of the organisation and take ownership of the organisation’s strategic plans. Strategic plans plays an important role in preparing business organisations to meet their current and future challenges. Research carried out in to both large, medium, small and micro sized-firms constantly emphasise a positive relationship between successful implementation of corporate strategies and its performance. This is because it is often mentioned that well implanted strategies produce outstanding organisational performance. The primary objective of the study was to look at effective communication of corporate strategy in a business organisation and the impact it has on successful implementation of corporate strategy in an Information and Communication Technology (ICT) firm. Various number of studies have been carried out with regard to corporate strategy, but the impact effective communication can have on successful implementation of corporate strategy has never been studied. The study was conducted within an Information and Communication Technology (ICT) firm based in Centurion, Gauteng. It was conducted within an enterprise division of the firm rather than the entire organisation, which employs 400 people. Out of the 400 respondents invited to participate in the study, 98 managed to complete the questionnaires. The study followed a positivistic research paradigm which made use of questionnaires. It made use of an on-line survey where the respondents were invited to participate in the study via e-mails. The study established that certain variables are more critical than other when coming to strategy implementation such as strategic leadership and effective communication.

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Bornhofen, Robert J. "How Organizations Adapt Social Media Capabilities as a Competitive Advantage". Thesis, University of Maryland University College, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3565897.

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This paper is a systematic review of scholarly studies that examines how organizations enhance their ability to generate value through social media. It explores why some organizations are able to adopt and benefit from social media while others cannot. Specifically, it examines: (i) how people and social networks are essential to create value at the organizational level, (ii) how leadership sets the vision and convinces others on the need for change, and (iii) what types of strategy can be implemented to enable knowledge creation through social networks. Argument is made on the vital importance of two variables in particular—leadership and strategy—and their role in moderating how the organization accepts and incorporates change to enhance overall effectiveness and efficiency. Evidence-based research is used to describe relevant theory and practice through qualitative and quantitative sources. It examines how organizations overcome the hurdles associated with change, and how individuals learn to accept new methods to connect, share knowledge, and create value through Web 2.0 technology.

Social media challenges an organization’s ability to manage individuals and information. It requires a shift in the way people work and think; it requires a culture adjustment in how people collaborate in new, more inclusive ways other than relying on the same imbedded methods and inner core of co-workers for answers.

Keywords: Social Media, Social Networks, Leadership, Strategy, and Organizational Culture.

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Raza, Syed A. "Systemic problems related to multiple stakeholders in technology adoption and use in organizations : a systems thinking perspective". Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2011. https://ro.ecu.edu.au/theses/464.

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Understanding and creating the conditions under which information systems will be embraced by human organizations (thinking systems) remain high-priority research issues. Despite numerous benefits associated with information technology (IT), implementing an information system (IS) in organizational environment is challenging. The literature reports numerous IS project failures. During IS implementation, several factors impede technology’s widespread adoption and use in organizations. These organizational problems often result from such barriers or ‘systemic problems’. The proposed work is based on the argument that addressing ‘systemic problems’ can reduce barriers to organizational progress. Most of the IS/IT adoption theories (e.g. TAM, UTAUT, TAM2 and TAM3) highlight factors related to system users, completely ignoring the other stakeholders who are affected by the adoption process. The purpose of this study is to apply an holistic or systems thinking approach to identify systemic problems in information technology adoption and use within an organizational context by considering the complete stakeholder set as a ‘system of stakeholders’. It involves the study of a web portal implementation project in an Australian university referred to as Aus-Uni. Data was collected through face-to-face interviews of different stakeholders across Aus-Uni and were fundamentally classified into the two categories of ‘involved’ and ‘affected’. Their relevant comments and experiences have been analysed using the lens of a systems thinking-based framework of Critical Systems Heuristics (CSH). The interpretive approach, based on structured-case study method, and the technique of practising CSH have been used as a data gathering framework for this case study. The study’s findings contribute towards identifying information needs and systemic problem scenarios, related to multiple stakeholders in the context of the web portal project. However, its insights may allow broader applications. The roles which these stakeholders play have been classified under the categories prescribed by the CSH methodology of boundary critique. This generated ‘system of stakeholders’ was further analysed to explore problem scenarios as subsystems to this ‘system of stakeholders’. Each problem scenario identifies who was involved and affected by it. It is believed that identifying problems holistically will lead to smoother IS adoption, and reduce IS project failures. This research also proposes two theoretical models based on Critical Systems Heuristics (CSH); one for IS adoption, which demonstrates how CSH can be coupled with the existing IS implementation methodologies to create a holistic perspective of IS implementation issues. This model uses Systems Development Life Cycle (SDLC) as an example, and proposes that the stakeholder roles need to be identified using boundary critique throughout the project life cycle. The second model is for managing conflicts in the context of organizational change, and is applicable for implementing innovative practices inside organizations, and identifying conflicting scenarios which surface during that process.

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Dowse, Andrew Information Technology &amp Electrical Engineering Australian Defence Force Academy UNSW. "The diverse organisation : operational considerations for managing organisational information resources". Awarded by:University of New South Wales - Australian Defence Force Academy. School of Information Technology and Electrical Engineering, 2007. http://handle.unsw.edu.au/1959.4/38677.

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Sharing and exploitation of information resources across a diverse organisation can confer a significant competitive advantage but also can be a substantial challenge in coordinating across structural and specialisation boundaries. This challenge reflects the difficulties traditionally associated with lateral relations, which were recognised by classical organisational theorists but are more pronounced with the emergence of information as a critical resource. Notwithstanding the benefits of information sharing across the organisation, the classical concept of specialisation remains fundamental to organisational theory; thus there is potential for friction between requirements for specialisation and coordination. This research therefore examines information management arrangements to balance specialisation and coordination in a diverse organisation. The research takes advantage of organisational and systems theory literature to appreciate complex information management requirements in terms of differentiation/cohesion and integration/coupling of organisational elements. Information management???s business and technology perspectives define the conceptual framework, within which gaps in the literature are identified and become the focus of the research. The two key research areas are the opportunities enabled by technology for business integration through collaborative decision-making and the management of organisation-wide information technology infrastructure. Collaborative decision-making is an integrating mechanism that can provide balance between specialisation and coordination contingent upon the nature of decision tasks and their organisational context. Propositions associated with an adaptive approach to collaborative decision-making were tested in laboratory experiments, with positive support for the contingency model albeit constrained by individual cognitive variances. Organisations increasingly are adopting centralised approaches to the provision of IT services, with IT governance as an integrating mechanism and a need for multiple business-IT alignments to add value according to the differentiation required by organisational elements. Propositions relating to the adaptation of IT management arrangements based upon organisational characteristics were tested using a multi- iv -discipline approach, which resulted in support for the model although practical difficulties were experienced in the action research component. This research provides a framework for maintaining effective variety of information capabilities commensurate with the diverse organisation???s mission and environment, while also exploiting the synergies and economies of shared information resources for holistic benefits.

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Bridges, Douglas M. Jr, i Adonis R. Mason. "Exploring of wireless technology to provide information sharing among military, United Nations and civilian organizations during complex humanitarian emergencies and peacekeeping operations". Thesis, Monterey, California. Naval Postgraduate School, 2003. http://hdl.handle.net/10945/1141.

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Approved for public release; distribution in unlimited.
Natural as well as man-made disasters have become commonalities of daily life in recent decades for a large portion of the world's population. This growing trend reflects the worldwide proliferation in recent years of Complex Humanitarian Emergencies (CHEs) and peace operations. Humanitarian emergencies and peace operations are a complex mix of related activities that require the combined efforts of the UN, military, International Organizations (IOs) and Non-Governmental Organizations (NGOs). Given the nature and similarities of their missions, there is an ongoing need for these organizations to have access to accurate, current, and comprehensive information about field conditions and each other's movements. In several of the CHEs and peacekeeping operations of recent years, a recurring problem has been poor communication due to inadequate equipment, non-compatibility of equipment and a non-standardized communications infrastructure. This thesis explores the impact and possible benefits that wireless technology can provide to help bridge the communication gap that exists among the UN and the NGOs who participate in CHEs and peacekeeping operations.
Lieutenant Commander, Supply Corps, United States Navy
Lieutenant, United States Navy

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