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Artykuły w czasopismach na temat "In-service"

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Ilhaamie, A. G. A. "Service Quality in Malaysian Public Service: Some Findings". International Journal of Trade, Economics and Finance 1, nr 1 (2010): 40–45. http://dx.doi.org/10.7763/ijtef.2010.v1.8.

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Bran, Camelia Nadia. "IN-SERVICE AND PRE-SERVICE TEACHERS’ PERCEPTION ON CYBERBULLING". Journal Plus Education 19, nr 1/2018 (2017): 238–48. http://dx.doi.org/10.24250/jpe/1/2018/cnb.

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Al-Otaibi, Saad Aziz. "Organisational Culture and Service Quality among Service Institutions in Saudi Arabia". Journal of Advanced Research in Dynamical and Control Systems 12, SP7 (25.07.2020): 2847–56. http://dx.doi.org/10.5373/jardcs/v12sp7/20202426.

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Ramadass, Anita, i Dr C. Swarnalatha Dr.C.Swarnalatha. "Identification Of Service Gaps In Bsnl,Madurai -A Step Towards Improving Service Quality". International Journal of Scientific Research 1, nr 4 (1.06.2012): 102–5. http://dx.doi.org/10.15373/22778179/sep2012/36.

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Hasan, Edi, Muhammad Nasir, Syamsir i Muhammad wajdi. "TEAM EMERGENCY SERVICE MODEL AS A HEALTH SERVICE MANAGEMENT STRATEGY IN WAKATOBI DISTRICT". International Journal Of Multidisciplinary Research And Studies 05, nr 09 (30.09.2022): 01–21. http://dx.doi.org/10.33826/ijmras/v05i09.2.

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Public services are closely related to the government, one of which is the concept of development and management with Information and Communication Technology (ICT). The differentiation of the emergency service model is the emergency service team program. The purpose of this study was to determine the feasibility of implementing the emergency service team model in the health care setting. The method used is mixed methods research, which is a combination of quantitative methods that use quantitative data analysis with SWOT analysis.
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Pandit, Richa, i Dr Ram Kumar Balyan. "Measuring Service Quality in Retail Banking". Indian Journal of Applied Research 3, nr 8 (1.10.2011): 380–81. http://dx.doi.org/10.15373/2249555x/aug2013/124.

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S D, Mallanna. "Decomposition Techniques in Distributed Service Architecture". International Journal of Science and Research (IJSR) 9, nr 7 (5.07.2020): 683–85. http://dx.doi.org/10.21275/sr20707003221.

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Khomenko, Liliya, i Liudmyla Saher. "INFLUENCE MARKETING IN BLOOD SERVICE FACILITIES". Scientific bulletin of Polissia, nr 1(22) (2021): 161–70. http://dx.doi.org/10.25140/2410-9576-2021-1(22)-161-170.

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Traditional marketing tools are gradually losing effectiveness. Every year, Internet users grow, and interaction with the company through social media becomes popular. This stimulates the development of new areas of marketing activities of the company. There is a need to find more modern and at the same time practical marketing tools. One of them is influence marketing. Marketing and PR agencies, SMM specialists, and marketers are paying more and more attention to the study of impact marketing; among scientists Gvozdetskaya I. V., Dyachenko K. V., Kueva-Estrada J., Belova T. G., Kislitsyna A. A., Zhurilo V., and others. Selection of unexplored parts of the general problem. Although the number of publications on marketing in the blood service is growing every year, there are no scientific publications on the interaction with opinion leaders in blood service institutions. The work aims to determine possible formats of work with opinion leaders, analyze positive experiences in marketing influence in blood services abroad, and develop recommendations for its use in Ukrainian blood establishments. The paper identified achievable goals and formats of work with opinion leaders, criteria for selecting bloggers, and indicators for assessing interaction effectiveness. The experience of using influencer marketing in blood establishments, particularly in the Date 2 Donate campaign inthe UK, collaboration with a writer and blogger in Italy, blogger posts in Singapore and South Africa, were analyzed. Recommendations were developed for the use of influence marketing in blood service establishments of Ukraine. The Blood Service can interact with bloggers through blog posts; an invitation to the blood center, videos showing the process of donating blood; live broadcasts; maintaining an account or heading of the blood center on social networks; conducting competitions on social networks, and others.
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Sonare, Renuka Chandrakant, i Dinesh V. Rojatkar. "Application OF IoT in Military Service". International Journal of Trend in Scientific Research and Development Volume-1, Issue-6 (31.10.2017): 794–97. http://dx.doi.org/10.31142/ijtsrd4629.

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Gupta, AK. "JIT Purchasing in Indian Service Sector". International Journal of Advances in Management and Economics 1, nr 2 (2.03.2012): 21–26. http://dx.doi.org/10.31270/ijame/01/02/2012/03.

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Rozprawy doktorskie na temat "In-service"

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Winkler, Matthias. "Managing Service Dependencies in Service Compositions". Doctoral thesis, Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2010. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-63202.

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In the Internet of Services (IoS) providers and consumers of services engage in business interactions on service marketplaces. Provisioning and consumption of services are regulated by service level agreements (SLA), which are negotiated between providers and consumers. Trading composite services requires the providers to manage the SLAs that are negotiated with the providers of atomic services and the consumers of the composition. The management of SLAs involves the negotiation and renegotiation of SLAs as well as their monitoring during service provisioning. The complexity of this task arises due to the fact that dependencies exist between the different services in a composition. Dependencies between services occur because the complex task of a composition is distributed between atomic services. Thus, the successful provisioning of the composite service depends on its atomic building blocks. At the same time, atomic services depend on other atomic services, e.g. because of data or resource requirements, or time relationships. These dependencies need to be considered for the management of composite service SLAs. This thesis aims at developing a management approach for dependencies between services in service compositions to support SLA management. Information about service dependencies is not explicitly available. Instead it is implicitly contained in the workflow description of a composite service, the negotiated SLAs of the composite service, and as application domain knowledge of experts, which makes the handling of this information more complex. Thus, the dependency management approach needs to capture this dependency information in an explicit way. The dependency information is then used to support SLA management in three ways. First of all dependency information is used during SLA negotiation the to ensure that the different SLAs enable the successful collaboration of the services to achieve the composite service goal. Secondly, during SLA renegotiation dependency information is used to determine which effects the renegotiation has on other SLAs. Finally, dependency information is used during SLA monitoring to determine the effects of detected violations on other services. Based on a literature study and two use cases from the logistics and healthcare domains different types of dependencies were analyzed and classified. The results from this analysis were used as a basis for the development of an approach to analyze and represent dependency information according to the different dependency properties. Furthermore, a lifecycle and architecture for managing dependency information was developed. In an iterative approach the different artifacts were implemented, tested based on two use cases, and refined according to the test results Finally, the prototype was evaluated with regard to detailed test cases and performance measurements were executed. The resulting dependency management approach has four main contributions. Firstly, it represents a holistic approach for managing service dependencies with regard to composite SLA management. It extends existing work by supporting the handling of dependencies between atomic services as well as atomic and composite services at design time and during service provisioning. Secondly, a semi-automatic approach to capturing dependency information is provided. It helps to achieve a higher degree of automation as compared to other approaches. Thirdly, a metamodel for representing dependency information for SLA management is shown. Dependency information is kept separately from SLA information to achieve a better separation of concerns. This facilitates the utilization of the dependency management functionality with different SLA management approaches. Fourthly, a dependency management architecture is presented. The design of the architecture ensures that the components can be integrated with different SLA management approaches. The test case based evaluation of the dependency management approach showed its feasibility and correct functioning in two different application domains. Furthermore, the performance evaluation showed that the automated dependency management tasks are executed within the range of milliseconds for both use cases. The dependency management approach is suited to support the different SLA management tasks. It supports the work of composite service providers by facilitating the SLA management of complex service compositions.
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HUANG, Cuiting. "Service composition in converged service environment". Phd thesis, Institut National des Télécommunications, 2012. http://tel.archives-ouvertes.fr/tel-00762644.

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The goal of this thesis is to provide enhanced mechanisms to deploy competitive services in a rapid and cost-effective manner. To achieve this goal, we first propose an automatic service composition model relying on an IMS/Web converged environment. This service composition model is intended to be one in which even non-professional users can easily reuse existing services to create new services. To further improve the automatic service composition feature, three strategies including passive update, active update and hybrid update are proposed and analyzed. We then propose a centralized service exposure framework for a variey of services, including Telecom / Web / Device / user-generated services. This framework aims at enhancing the user-centric and convergence features, and providing the unified access to diverse services.Subsequently, two P2P based service information sharing models are designed to complement the centralized service exposure model : i) A hierarchical P2P based model, which reuses Chord for guaranteeing the service discovery efficiency, meanwhile adopts the concept of abstract service publication and discovery for enabling the ambiguous services searching. ii) A triplex P2P overlay based model, which mainly targets the devices offered services. In this model, we use the gateways to delegate the devices residing in them for the global service exposure, and use a triplex overlay based architecture, which includes an underlying unstructured P2P layer, a Semantic Overlay Network (SON) based overlay and a service dependency overlay, for the service information sharing and discovery
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Huang, Cuiting. "Service composition in converged service environment". Thesis, Evry, Institut national des télécommunications, 2012. http://www.theses.fr/2012TELE0009/document.

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L'objectif de cette thèse est de fournir des mécanismes améliorés pour déployer des services compétitifs par des manières rapides et rentables. Nous proposons un modèle de composition de service basé sur un environnement IMS/Web convergent. Ce modèle permet aux utilisateurs non professionnels de réutiliser les services existants pour créer de nouveaux services facilement. Pour améliorer la fonctionnalité de composition automatique, trois stratégies, y compris mise à jour passive, mise à jour active et mise à jour hybride sont proposées et analysées. Nous introduisons ensuite une plateforme centralisée d'exposition de service pour une variété de services, y compris services de Télécom / Web / appareil / services générés par les utilisateurs. Cette plateforme vise à renforcer les caractéristiques de centrée-sur-utilisateur et convergence, et fournir l'accès unifié à différents services. Par la suite, deux modèles basés sur le P2P sont conçus pour compléter le modèle centralisé: i) Un modèle hiérarchique basé sur Chord pour garantir l'efficacité de la découverte de services. Il adopte le concept de publication et découverte de service abstrait pour permettre à la recherche de service ambiguë. ii) Un modèle de superposition-triplex et P2P basé, qui cible principalement des services offerts par les appareils. Dans ce modèle, nous utilisons des passerelles pour déléguer des appareils résidant en eux pour l'exposition globale de services, et utilisons une architecture basée sur une superposition triplex, qui comprend une couche P2P non structurée, une couche de réseau sémantique (SON), et une couche de dépendance de service, pour la partage de l'information de service et la découverte de services
The goal of this thesis is to provide enhanced mechanisms to deploy competitive services in a rapid and cost-effective manner. To achieve this goal, we first propose an automatic service composition model relying on an IMS/Web converged environment. This service composition model is intended to be one in which even non-professional users can easily reuse existing services to create new services. To further improve the automatic service composition feature, three strategies including passive update, active update and hybrid update are proposed and analyzed. We then propose a centralized service exposure framework for a variey of services, including Telecom / Web / Device / user-generated services. This framework aims at enhancing the user-centric and convergence features, and providing the unified access to diverse services.Subsequently, two P2P based service information sharing models are designed to complement the centralized service exposure model : i) A hierarchical P2P based model, which reuses Chord for guaranteeing the service discovery efficiency, meanwhile adopts the concept of abstract service publication and discovery for enabling the ambiguous services searching. ii) A triplex P2P overlay based model, which mainly targets the devices offered services. In this model, we use the gateways to delegate the devices residing in them for the global service exposure, and use a triplex overlay based architecture, which includes an underlying unstructured P2P layer, a Semantic Overlay Network (SON) based overlay and a service dependency overlay, for the service information sharing and discovery
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Kancher, Spencer R. "In Service". ScholarWorks@UNO, 2014. http://scholarworks.uno.edu/td/1927.

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Jiang, Shanshan. "Some Service Issues in Adaptable Service Systems". Doctoral thesis, Norwegian University of Science and Technology, Department of Telematics, 2008. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-2153.

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Networked services have been an important research topic for over 40 years. These days, the amount and variety of services are growing enormously at the same time as the complexity and heterogeneity of the service systems is also increasing. Adaptable services and service systems are a research issue aiming to cope with the complexity.

Adaptable Service Systems are service systems that are able to adapt dynamically to changes in time and position related to users, nodes, capabilities, status, changed service requirements and policies.

A service can be considered at different abstraction levels. In this thesis, three abstraction levels are used, denoted as the conceptual, engineered and physical services. Service engineering is the creation of conceptual, engineered and physical services. Service management is the functionality to control the provision of service functionality and quality of a service, both within and across service systems, through the service life cycle phases.

This thesis addresses some service issues related to service engineering and service management in adaptable service systems. The work presented in this thesis is related with TAPAS (Telematics Architecture for Play-based Adaptable Service Systems). On one hand, TAPAS concepts, architectures and platform are the context and the basis of the thesis. On the other hand, my research work also aims to further develop TAPAS concepts, architectures and platform. The research aims to answer the following five problem statements:

P1: How can services be modelled and represented?

P2: How can services be discovered efficiently, automatically and accurately?

P3: How can services be instantiated dynamically and according to available capabilities and status information?

P4: How can new service specifications or modifications to existing services dynamically be introduced without interrupting the executing services?

P5: How to evaluate and validate the proposed frameworks and mechanisms?

The problem statements P1-P4 are related to the following four research topics:

T1: Service representation

T2: Service discovery

T3: Service instantiation

T4: Service adaptation.

Service representation is the representation of a service (conceptual, engineered and physical) based on a specific language and a data model. Service discovery is the process of finding services that satisfy functional and non-functional requirements. It is a core functionality to locate desired services in a distributed environment. Service instantiation is the process of creating a service instance upon request and making it available to the user, and finally service adaptation is the process of adapting the structure or behaviour of the service to the various changes during its execution.

There is one-to-one mapping from P1-P4 to T1-T4. P5 is related with all the four research topics T1-T4. The problem statements P1 and P2 are further refined into subproblems.

The problem statement P1 is refined into sub-problem statements P1 1-P1.3 defined as follows:

P1.1: How to represent conceptual services?

P1.2: How to represent physical services in a flexible manner so that it is possible to adapt the services to changes dynamically?

P1.3: How to extract the component interface behaviour from the physical service representation so that compositional service verification can be applied?

The problem statement P2 is refined into sub-problem statements P2 1-P2.2 defined as follows:

P2.1: How to ensure automatic and accurate service discovery?

P2.2: How to locate services efficiently in a large-scale service system? The result of the research work is classified as nine research contributions C1-C9.

These contributions are related to the research topics and accordingly problem statements as defined below:

Research topic T1 Service representation:

• C1: Conceptual service representation. This contribution addresses P1.1. An integrated semantic service description based on a service ontology is proposed and is represented using Web Services and Semantic Web languages. The service ontology defines a model of functional and non-functional properties, where the service functionality is represented as operations, inputs, outputs, preconditions and effects and the non-functional properties include service parameters, Quality of Service (QoS) parameters and policies consisting of business policies, QoS policies and context policies. Such semantic-annotated service description is the basis for semantic matching procedure in service discovery.

• C2: Physical service representation. This contribution addresses P1 2. XML (eXtensible Markup Language) is the physical service representation language. An Extended Finite State Machine (EFSM)-based XML manuscript data model is defined. It is based on modifiable and parameterized behaviour patterns, separating action types from actual action codes. Service functionality is further classified into Action Groups and Capability Categories according to the nature of actions and the dependability on capability respectively. Such manuscript data model is the basis for service instantiation and adaptation.

• C3: Preparation for service verification. This contribution addresses P1.3. Service verification is the process of checking service specifications to ensure that service components can play well together. In order to utilize compositional verification based on an interface type language, rules are given for automatic translation from EFSM-based XML manuscript to the interface type language. Projection technique is applied during the translation process.

Research topic T2 Service discovery:

• C4: Semantic service discovery procedure. This contribution addresses P2.1. An integrated semantic service description model is defined based on a service ontology (i.e. the conceptual service representation). An integrated semantic discovery procedure based on such service descriptions is proposed for semantic matching of both functional and non-functional properties. Such procedure consists of both ontological inference and rule-based reasoning andhas been implemented on a Reasoning Machine (RM).

• C5: Super-peer Semantic Overlay Network (SON)-based service discovery system. This contribution addresses P2.2. A service discovery system based on super-peer managed SONs is proposed and functionality for efficient service discovery and efficient SON management is defined. The integrated semantic service discovery procedure proposed for C4 is applied for semantic matching on selected directories (i.e. selected SONs). A self-organizing process based on an autonomous super-peer selection algorithm is applied for super-peer SONs construction and maintenance. The system performance is evaluated by simulations and the results indicate efficient service discovery (in terms of recall, messages-per-request and hops-per-request) and efficient SON management (in terms of self-organization time, management procedure overhead and load factor).

Research topic T3 Service instantiation:

• C6: Manuscript execution support – State Machine Interpreter (SMI). This contribution addresses P3. This thesis implements an execution support for service instantiation, namely the SMI, which can interpret and execute EFSMbased XML manuscripts. SMI can instantiate the manuscripts according to available capability and status information.

Research topic T4 Service adaptation:

• C7: Physical service adaptation. This contribution addresses P4. An approach for physical service adaptation is proposed based on the XML manuscripts. Given a service adaptation request, the system dynamically selects and instantiates XML manuscripts according to runtime capability and status information. The actual execution codes for the behaviour patterns defined in the manuscripts can be dynamically selected according to available capability and status. The dynamic generation of such adaptation requests according to traffic situation and failure states is not considered.

• C8: Dynamic service management framework. This contribution addresses P4 and is related with C2, C6 and C7. A RM-based framework integrating service behaviour specification (i.e. EFSM-based XML manuscript), selection (instantiation) and adaptation is proposed and prototyped. Selection and Mapping Rules are proposed and modelled.

For research topics T1-T4:

• C9: Prototypes and simulations. This contribution addresses P5 and is used to evaluate and validate the proposed frameworks and mechanisms.

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Yilmaz, Simge. "Pre-service And In-service Preschool Teachers". Master's thesis, METU, 2011. http://etd.lib.metu.edu.tr/upload/12613025/index.pdf.

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This research aimed at investigating pre-service and in-service preschool teachers&rsquo
views regarding creativity in early childhood education by determining similarities and/or differences among their views. The data of the study was gathered from 10 pre-service and 11 in-service teachers by asking their views about creativity in early childhood education. This study has been realized by the qualitative research method and the data was gathered through a type of interview, namely focus group technique. The seven basic interview questions developed by Aslan &
Cansever (2009) for primary school teachers were rephrased considering early childhood education context. In the data analysis procedure, four basic themes were constituted: &ldquo
teachers'
views on creativity&rdquo
, &ldquo
teachers'
views on creative people&rdquo
, &ldquo
teachers&rsquo
views on the importance of creativity in early childhood education&rdquo
, and &ldquo
teachers&rsquo
views on the obstacles to creativity in early childhood education&rdquo
. The results demonstrated that although every participant had their own creativity definitions, they agreed on some common ideas about creativity. The participants were aware of the value of creativity in preschool education and they stated that they prepare and implement creative activities to nurture children&rsquo
s creativity as well as stating that there are many obstacles to achieve this goal. They indicated that these obstacles are mostly based on school administrators, teachers, and parents. Moreover, it was concluded that the most striking difference between pre-service and in-service early childhood teachers&rsquo
views was the fact that unlike in-service teachers, only the pre-service teachers gave some recommendations to tackle with the obstacles to children&rsquo
s creativity.
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Silva, Vítor Manuel de Jesus da. "Service building in dense service provider environments". Doctoral thesis, Universidade de Aveiro, 2013. http://hdl.handle.net/10773/10938.

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Doutoramento em Engenharia Electrotécnica
Genericamente falando, os serviços sobre redes têm vindo a afastar-se de um modelo monolítico para um modelo de criação de serviços que permite ou - como é mais frequente - requer a cooperação entre vários Provedores de Serviço. A Internet, que tem vindo a forçar a convergência de serviços, mostra que começa a ser virtualmente impossível a um único operador fornecer qualquer serviço com um mínimo de interesse para os utilizadores. Esta tese foca-se em serviços de transporte (e.g., connectividade) e discute o impacto das fronteira que as ofertas de serviços têm com o negócio. A questão central é a seguinte: o que muda quando o mesmo serviço é oferecido não apenas por um mas por mais do que um Provedor de Serviço. Por um lado, esta tese cobre, em abs tracto, a noção de Provedor se Serviço, como evoluiu e em que sentido está a evoluir, particularmente num contexto de muitos Provedores de Serviço. Os primeiros capítulos desta tese analizam e propõem arquitecturas para cooperação inter-Provedor-de-Serviço e para serviços comuns tais como multimédia. Por outro lado, oferece-se soluções práticas, com as respectivas avaliações, para alguns problemas, que ainda hoje se mantêm em aberto, tais como encaminhamento inter-domínio, Qualidade-de-Serviço, Mobilidade e distribuição de conteúdos, tais como as contribuições relacionadas com o impacto da noção administrativa de Sistemas Autónomos sobre encaminhamento inter-domínio, uma arquitectura de transporte inter-domínio e o problema que levanta da ineficiência que decorre do planeamento não- cooperativo de Redes de Entrega de Conteúdos.
Broadly speaking, service networks have been departing from a monolithic model to a model of service creation that allows or - most often - requires the cooperation between several Service Providers (SP). The Internet, that has been driving and pushing for service convergence, shows that it is becoming virtually impossible for an operator to provide, alone and by itself, a valuable service to end-users. This thesis focuses on transport services (e.g., connectivity) and discusses the impact of the business boundaries on service offerings. The central question is the following: what changes when the same service is delivered, not by one, but by more than one SP? On one hand, this thesis covers, in abstract, the notion of Service Provider, how it has evolved and where it is evolving to, particularly in the context of many SPs. The first chapters of this thesis analyze and propose architectures for inter-SP cooperation and for well-known services such as multimédia communications. On the other hand, it offers practical and evaluated solutions to some problems that are still open, in the area of Inter-domain routing, Quality-of-Service, Mobility and Content Distribution, such as the presented contributions to the impact of independent the administrative notion of Autonomous Systems on inter-domain routing, an inter-domain transport architecture and the raised problem of inefficiency of uncooperatively provisioned Content-Delivery Networks.
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Prokopp, Christian Werner. "Semantic service discovery in the service ecosystem". Thesis, Queensland University of Technology, 2011. https://eprints.qut.edu.au/50872/1/Christian_Prokopp_Thesis.pdf.

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Electronic services are a leitmotif in ‘hot’ topics like Software as a Service, Service Oriented Architecture (SOA), Service oriented Computing, Cloud Computing, application markets and smart devices. We propose to consider these in what has been termed the Service Ecosystem (SES). The SES encompasses all levels of electronic services and their interaction, with human consumption and initiation on its periphery in much the same way the ‘Web’ describes a plethora of technologies that eventuate to connect information and expose it to humans. Presently, the SES is heterogeneous, fragmented and confined to semi-closed systems. A key issue hampering the emergence of an integrated SES is Service Discovery (SD). A SES will be dynamic with areas of structured and unstructured information within which service providers and ‘lay’ human consumers interact; until now the two are disjointed, e.g., SOA-enabled organisations, industries and domains are choreographed by domain experts or ‘hard-wired’ to smart device application markets and web applications. In a SES, services are accessible, comparable and exchangeable to human consumers closing the gap to the providers. This requires a new SD with which humans can discover services transparently and effectively without special knowledge or training. We propose two modes of discovery, directed search following an agenda and explorative search, which speculatively expands knowledge of an area of interest by means of categories. Inspired by conceptual space theory from cognitive science, we propose to implement the modes of discovery using concepts to map a lay consumer’s service need to terminologically sophisticated descriptions of services. To this end, we reframe SD as an information retrieval task on the information attached to services, such as, descriptions, reviews, documentation and web sites - the Service Information Shadow. The Semantic Space model transforms the shadow's unstructured semantic information into a geometric, concept-like representation. We introduce an improved and extended Semantic Space including categorization calling it the Semantic Service Discovery model. We evaluate our model with a highly relevant, service related corpus simulating a Service Information Shadow including manually constructed complex service agendas, as well as manual groupings of services. We compare our model against state-of-the-art information retrieval systems and clustering algorithms. By means of an extensive series of empirical evaluations, we establish optimal parameter settings for the semantic space model. The evaluations demonstrate the model’s effectiveness for SD in terms of retrieval precision over state-of-the-art information retrieval models (directed search) and the meaningful, automatic categorization of service related information, which shows potential to form the basis of a useful, cognitively motivated map of the SES for exploratory search.
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Jonas, Julia. "Service thinking = Service action? : Service thinking in a public transport network surrounding". Thesis, Karlstad University, Service Research Center, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-1147.

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Service thinking and the transition from a product-logic-perspective to a process-perspective are catchwords in current management research (e.g. Grönroos 2000, Kowalksowski 2006, Söderström 2003, Stremersch et al. 2001, Oliva & Kallenberg 2003, Lele 1986) While the product-logic is based on value distribution via the transition of a ready-made product or service, the service-process logic focuses on value-in-use that is created together with the customer. (Grönroos 2007) In the current service management view, value creation is regarded as the result of exchange with network partners in the perception of the customer (Normann & Ramirez 1998). This is why service thinking includes that a company seeks for co-operation with suppliers and customers through activated relationships, networks (Syson & Perks 2004).

Coming from a product-delivery-perspective on doing business can challenge a service provider to adapt to a service-process view. Legally and historically founded prerequisites, as well as for example corporate culture and financial resources, can be obstacles on the way to a service-process business approach. The purpose of this study is to gain insight into how these obstacles influence the possibility of a service operator to adapt to the service logic with customer- and supplier-interaction.

To gain deeper insight into the service thinking of a company in a network environment, a qualitative single case study on the public transport organisation “County Transport” has been used. Based on three personal interviews and literature study, this case explores how a public service organisation deals with its service mission. It also identifies and describes hinders on the way to a service logic approach.

The organisation of County Transport was found to be steered a lot on the basis of numbers and material parts of the service offering such as the bus itself and different support tools on the busses. County Transport follows the rules of the Public Procurement Act which gives the public transport operation a contract framework of a tendering based choice of operators for the time of 8-10 years. The relationship between County Transport and its operator “The Operator” can be seen as comparatively secure relationship without an introduction phase in which trust and adaptations to each other can be developed. With this quite formal relationship under economic pressure it was found that the cooperation between The PTA of County Transport and The Operator was worse than desired. Especially the influence of the brut contract on tender basis seemed to be hindering a good cooperation in a long-term perspective. It might be that a steering by costs and numbers on one side does not help to create a value-creating relationship based on adaptations and soft factors on the other side.

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Al-Ali, Rashid J. "Quality of service management in service-oriented grids". Thesis, Cardiff University, 2005. http://orca.cf.ac.uk/55995/.

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Grid computing provides a robust paradigm for aggregating disparate resources in a secure and controlled environment. The emerging grid infrastructure gives rise to a class of scientific applications and services in support of collaborative and distributed resource-sharing requirements, as part of teleimmersion, visualization and simulation services. Because such applications operate in a collaborative mode, data must be stored, processed and delivered in a timely manner. Such classes of applications have collaborative and distributed resource-sharing requirements, and have stringent real-time constraints and quality-of-service (QoS) requirements. A QoS management approach is therefore essential to orchestrate and guarantee the interaction among such applications in a distributed computing environment. Grid architectures require an underpinning of QoS support to manage complex computation-intensive and data-intensive applications, as current grid middleware solutions lack QoS provision. QoS guarantees in the grid context have, however, not been given the importance they merit. To enhance its functionality, a computational grid must be overlaid with an advanced QoS architecture to best execute those applications with real-time constraints. This thesis reports on the design and implementation of a software framework, called Grid QoS Management (G-QoSm). G-QoSm incorporates a new QoS management model and provides a service-oriented QoS management approach that supports the Open Grid Service Architecture. Its novel features include grid-service discovery based on QoS attributes, immediate and advance resource reservation, service execution with QoS constraints, and techniques for QoS adaptation to compensate for resource degradation, and to optimise resource allocation while maintaining a service level agreement. The benefits of G-QoSm are demonstrated by prototype test-beds that integrate scientific grid applications and simulate grid data-transfer applications. Results show that the grid application and the data-transfer simulation have better performance when used with the proposed QoS approach. QoS abstractions are presented for building QoS-aware applications, in the context of service-oriented grids. These abstractions are application programming interfaces to facilitate application developers utilising the proposed QoS management solution.
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Książki na temat "In-service"

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Canada, Home Bank of. Service in banking. Toronto: Home Bank of Canada, 1996.

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In secret service. New York: Pocket Star Books, 2008.

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Robotics in service. Cambridge, Mass: MIT Press, 1989.

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In secret service. New York: Simon & Schuster, 2007.

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Robotics in service. London: Kogan Page, 1989.

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Engelberger, Joseph F. Robotics in Service. Dordrecht: Springer Netherlands, 1989. http://dx.doi.org/10.1007/978-94-009-1099-7.

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Sharpe, Isabel. Back in service. Don Mills, Ontario, Canada: Harlequin Books, 2013.

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Charmes, Jacques. In-service training in Tunisia. Paris: Development Centre of the Organisation for Economic Co-operation and Development, 1985.

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Pinner, Mary Timothy. In-service education in primary mathematics. Milton Keynes: Open University Press, 1985.

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Gee, San. In-service training in Taiwan, R.O.C. Taipei, Taiwan: Chung-Hua Institution for Economic Research, 1988.

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Części książek na temat "In-service"

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Treiber, Martin, Vasilios Andrikopoulos i Schahram Dustdar. "Calculating Service Fitness in Service Networks". W Service-Oriented Computing. ICSOC/ServiceWave 2009 Workshops, 283–92. Berlin, Heidelberg: Springer Berlin Heidelberg, 2010. http://dx.doi.org/10.1007/978-3-642-16132-2_27.

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Basu, Sujoy, Sven Graupner, Kivanc Ozonat, Sharad Singhal i Donald Young. "Service Selection in Business Service Ecosystem". W Service-Oriented Computing – ICSOC 2007, 256–69. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-642-01247-1_27.

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Shek, Daniel T. L., Po Chung i Xiaoqin Zhu. "Service Leadership in the Service Era". W Encyclopedia of Business and Professional Ethics, 1–7. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-23514-1_367-1.

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Habicht, Hagen, Friedrich W. Heidemann i Alastair Ross. "Service Productivity in Professional Service Firms". W Management for Professionals, 113–30. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-05975-4_7.

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Piirto, Jane. "Poems Written in Service of “Service”". W Poetic Inquiry II – Seeing, Caring, Understanding, 141–54. Rotterdam: SensePublishers, 2016. http://dx.doi.org/10.1007/978-94-6300-316-2_10.

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Eng, Dawn. "MT in a service service bureau". W American Translators Association Scholarly Monograph Series, 174. Binghamton: John Benjamins Publishing Company, 1988. http://dx.doi.org/10.1075/ata.ii.32eng.

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Mustafa, Esam. "Innovation in service". W Service Innovation, 28–36. First Edition. | New York : Routledge, 2019. | Series: Routledge studies in innovation, organizations and technology: Routledge, 2019. http://dx.doi.org/10.4324/9780429456817-3.

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Jackson, Neil, i Ravindra K. Dhir. "Behaviour in Service". W Civil Engineering Materials, 41–64. London: Macmillan Education UK, 1996. http://dx.doi.org/10.1007/978-1-349-13729-9_5.

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Piepenbrock, Hartwig. "Service in Deutschland". W Die Zukunft der Dienstleistung, 89–101. Wiesbaden: Gabler Verlag, 1997. http://dx.doi.org/10.1007/978-3-322-84717-1_8.

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McCabe, Darren. "Cynicism in Service". W Changing Change Management, 133–51. New York, NY : Routledge, 2020. | Series: Routledge studies in organizational change & development ; 22: Routledge, 2020. http://dx.doi.org/10.4324/9780429029981-8.

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Streszczenia konferencji na temat "In-service"

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Kim, Yukyong, i Xongran Yun. "Service Modeling in Service-Oriented Engineering". W The Sixth IEEE International Conference on Computer and Information Technology (CIT'06). IEEE, 2006. http://dx.doi.org/10.1109/cit.2006.166.

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Ozdogan, Ahmet Gorkem, Kamber Ogulcan Akgun i Cuneyt Kaya. "Service governance in service oriented architecture". W 2017 International Conference on Computer Science and Engineering (UBMK). IEEE, 2017. http://dx.doi.org/10.1109/ubmk.2017.8093374.

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Fredj, Manel, Nikolaos Georgantas, Valerie Issarny i Apostolos Zarras. "Dynamic Service Substitution in Service-Oriented Architectures". W 2008 IEEE Congress on Services Part 1 (SERVICES-1). IEEE, 2008. http://dx.doi.org/10.1109/services-1.2008.52.

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Sharin, Valery. "Public Service Motivation in State Civil Service". W Proceedings of the Ecological-Socio-Economic Systems: Models of Competition and Cooperation (ESES 2019). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/assehr.k.200113.083.

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Chen, Weiyu, Zhenying He, Gang Ren i Weiwei Sun. "Service Recovery for Composite Service in MANETs". W 2008 4th International Conference on Wireless Communications, Networking and Mobile Computing (WiCOM). IEEE, 2008. http://dx.doi.org/10.1109/wicom.2008.630.

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Connolly, Randy W. "Is there service in computing service learning?" W the 43rd ACM technical symposium. New York, New York, USA: ACM Press, 2012. http://dx.doi.org/10.1145/2157136.2157238.

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Pakkala, Daniel, i Jim Spohrer. "Digital Service: Technological Agency in Service Systems". W Hawaii International Conference on System Sciences. Hawaii International Conference on System Sciences, 2019. http://dx.doi.org/10.24251/hicss.2019.229.

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Qianhui Althea Liang, Jen-Yao Chung i Hui Lei. "Service Discovery in P2P Service-oriented Environments". W The 8th IEEE International Conference on E-Commerce Technology and The 3rd IEEE International Conference on Enterprise Computing, E-Commerce, and E-Services (CEC/EEE'06). IEEE, 2006. http://dx.doi.org/10.1109/cec-eee.2006.79.

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Zhang, Shilei, Ying Wang, Wenjing Li i Xuesong Qiu. "Service failure diagnosis in service function chain". W 2017 19th Asia-Pacific Network Operations and Management Symposium (APNOMS). IEEE, 2017. http://dx.doi.org/10.1109/apnoms.2017.8094181.

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May, Nicholas R., Heinz W. Schmidt i Ian E. Thomas. "Service Redundancy Strategies in Service-Oriented Architectures". W 2009 35th Euromicro Conference on Software Engineering and Advanced Applications. IEEE, 2009. http://dx.doi.org/10.1109/seaa.2009.59.

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Raporty organizacyjne na temat "In-service"

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Bianco, Philip, Grace A. Lewis i Paulo Merson. Service Level Agreements in Service-Oriented Architecture Environments. Fort Belvoir, VA: Defense Technical Information Center, wrzesień 2008. http://dx.doi.org/10.21236/ada528751.

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Kramer, Mitchell. Salesforce.com: KM-Based Customer Service in Service Cloud 2. Boston, MA: Patricia Seybold Group, grudzień 2009. http://dx.doi.org/10.1571/pr12-23-09cc.

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Terada, K., R. W. Woodard i R. T. Jensen. In-service filter testing. Office of Scientific and Technical Information (OSTI), kwiecień 1985. http://dx.doi.org/10.2172/5621939.

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Kramer, Mitchell. Lessons in Customer Service. Boston, MA: Patricia Seybold Group, marzec 2006. http://dx.doi.org/10.1571/cs3-9-06cc.

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Winterbottom, J., i M. Thomson. Specifying Holes in Location-to-Service Translation (LoST) Service Boundaries. RFC Editor, sierpień 2010. http://dx.doi.org/10.17487/rfc5964.

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Root, Christopher. Agricultural service responsiveness in Nepal. Research Triangle Park, NC: RTI Press, styczeń 2014. http://dx.doi.org/10.3768/rtipress.2014.rr.0020.1401.

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Kramer, Mitchell. Microsoft: Competitive in Customer Service. Boston, MA: Patricia Seybold Group, grudzień 2016. http://dx.doi.org/10.1571/pp12-02-16cc.

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Rana, Abdul Wajid. Civil service reforms in Pakistan. Washington, DC: International Food Policy Research Institute, 2019. http://dx.doi.org/10.2499/p15738coll2.133487.

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Morris, Ed, William Anderson, Sriram Bala, David Carney, John Morley, Patrick Place i Soumya Simanta. Testing in Service-Oriented Environments. Fort Belvoir, VA: Defense Technical Information Center, marzec 2010. http://dx.doi.org/10.21236/ada522568.

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Nasr H. Ghoniem. In service design by simulations. Office of Scientific and Technical Information (OSTI), marzec 2004. http://dx.doi.org/10.2172/841813.

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