Artykuły w czasopismach na temat „Hotel”
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Santhi, Komang Savitri Pratishita, Ni Ketut Ayu Siwalatri i I. Wayan Wiryawan. "Boutique Hotel in Badung-Bali District Application of Luxurious Concepts in Exclusive Type Room Interiors". Journal of A Sustainable Global South 2, nr 1 (28.02.2018): 4. http://dx.doi.org/10.24843/jsgs.2018.v02.i01.p02.
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As the time passes by, people's lifestyles and tourism in Bali have developed rapidly. Business people have made ho-tels the main target in tourism because it means to providing services includes hotel, hostel or motel. Therefore this fa-cility is very important for developed of tourism in Bali. The ambience and concepts that are owned by the hotels, espe-cially in the rooms, are very influential to increase the number of tourists who wish to stay at the hotels, both from the in-terior design and atmosphere that is served and able to make tourists feel comfortable. Luxurious hotel is one of the hotels that has been loved by many people today and has developed throughout the hospitality industries, especially 5 stars standard hotels. Interior design with luxury concept has characteristics that can be seen from using materials of good quality and aesthetic value which are more than the value of its function. The application of this luxurious concept in the interior of hotel rooms such as several parts in the form of upper elements that use ceiling and hanging lamps and walls that use wooden partitions arranged vertically and use of materials with gold and neutral colors such as brown and white on most interior elements in the boutique hotel room. With the application of the luxurious concept, can create the ambience of the space become more elegant.
Index Terms— luxury,boutique,hotel,interior.
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Mariska, Mita, Yuke Ardhiati i Yusuf Affendi Djalari. "HOTEL UNIK BERKRITERIA KHUSUS STUDI KASUS HOTEL AMANJIWO". Jurnal Dimensi Seni Rupa dan Desain 11, nr 1 (1.02.2014): 101–16. http://dx.doi.org/10.25105/dim.v11i1.427.
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AbstractThe ever-increasing level of competition in the hospitality world of has given birth to a new type of hotel, one that cannot be simply classified using the exiting star rating system. Such hotels are not considered as facilitating as most hotels, but they are designed neatly, each with a theme that correspondens to the local genius. These hotel are often called " themed hotels'. One such hotel is the Amnjiwo Hotel, which incopporates the design of the Borobudur Temple Abstrak semakin tingginya persaingan di dunia perhotelan telah melahirkan suatu jenis hotel baru yang tidak dapat dimasukkan ke dalam klasifikasi hotel berdasarkan tingkatan bintang. Fasilitasnya tidak terlalu lengkap, namun memiliki desain yang apik dan temanya sangat terpenagruholeh genius loci tempat hotel itu berada, sehingga dalam penulisan ini hotel tersebut dinamai dengan istilah 'hotel bertema'
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Setiadi, Anrico Jusuf, Salsabila Salsabila, Yusak Adheo Widyarta i Thet Htar Zin. "ENHANCING MARKETING OF FARIZ HOTEL THROUGH COORPERATING WITH GLOBAL TRAVEL AGENT". International Journal of Applied Business and International Management 2, nr 2 (17.05.2018): 1–15. http://dx.doi.org/10.32535/ijabim.v2i2.9.
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According to Explore Wisata (2017) Malang is a city that has many tourist destinations. Most of them located in area of Batu, there are many interesting tourist destinations. This is balanced by the number of hotels ranging from budget hotels to high star hotels that are spread around Batu. Fariz hotel is one of the hotels that compete in the budget class hotel that is surrounded by Batu area. Although Fariz hotel is a budget hotel, Fariz hotel has the better quality and service compared to the other budget hotels.
Author gives an idea to make Fariz hotel entering international market. The author planned business to business co-operation to bring Fariz hotel to international. By cooperating with foreign travel agents who have package tours to Indonesia, Fariz Hotels can be added in the hotel list for the travel agent. The author chose to cooperate with foreign travel agents because the foreign tourists who will traveling usually entrusted the choice of hotel to travel agents. By entering the list of hotels in Fariz travel agent hotel will be more easily visited by foreign tourists.
After cooperating with foreign travel agent, Fariz hotel will determine the right price for hotel package, hotel package price for foreign guests is certainly more expensive compared to domestic visitors, but with a slightly higher price than domestic price. With this price foreign guests will have a better service that equivalent to international budged hotel.
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Antonić, Jelena Jardas, Ivana Matković i Kristina Kaštelan. "Evaluation of Hotel Companies Owning Five-Star Hotels in Primorsko-Goranska County (Croatia) Using the Multi-Criteria Approach". Polish Journal of Sport and Tourism 26, nr 3 (1.09.2019): 35–39. http://dx.doi.org/10.2478/pjst-2019-0018.
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AbstractIntroduction. High-category hotels are considered to be one of the most important elements of every tourist destination’s supply. Recently, the lack of highly rated hotels in the Republic of Croatia has often been criticized by the public because they are believed to be a prerequisite in the creation of a competitive tourist offer.Material and methods. The authors have performed a multi-criteria decision analysis of eight companies owning five-star hotels in Primorsko-Goranska County using the Analytic Hierarchy Process (AHP) method. Their business performance was evaluated based on both financial and market criteria. The financial criteria encompassed indicators of liquidity, indebtedness, activity and profitability. Data regarding the market indicators were collected using a questionnaire.Results. The importance of market criteria in the tourism industry is visible in tourist demand, which is founded on the perception of potential hotel guests, their recognition of the brand and thus the market potential of the hotels themselves. Therefore, both the financial and market aspect have been included in the Analytic Hierarchy Process analysis and synthesized to estimate the overall priority based on which the hotels were ranked. According to all criteria and sub-criteria, the best ranked hotel company is Eles Turizam j.d.o.o with its five-star hotel Mozart (0.2540), followed by Milenij hotels d.o.o. with its Milenij and Milenij Sveti Jakov. The third place has been assigned to Liburnija Rivijera Hoteli d.o.o. and its Ambasador.Conclusions. All but one of the analyzed five-star hotels are under the ownership of the biggest hotel companies in PGŽ with a long presence in the tourism industry. Therefore, it was expected that, due to their market recognizability and, consequently, their good financial performance, they would rank first. However, the research has shown that market potential does not necessarily imply best practices. Eles Turizam and its hotel Mozart were ranked the highest according to financial and overall priority scores. It may thus be concluded that even a small family hotel company with reduced marketing costs, especially one with an elite tourist offer, can compete with big hotel companies if it continuously assures the quality of its services.
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Luthfiana, Alda, Ranti Wiliasih, Mohammad Iqbal Irfany i Daffa Aqomal Haq. "Sharia hotel preferences among tourists in Bogor City: Factors and insights". Journal of Sustainable Tourism and Entrepreneurship 3, nr 4 (7.11.2023): 253–69. http://dx.doi.org/10.35912/joste.v3i4.1654.
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Purpose: The objective of this study is to examine the factors influencing consumer demand for Sharia hotel services in Bogor City and their characteristics to provide invaluable guidance for related parties. Research Methodology: This study employs descriptive and multiple regression analyses using data collected from Sharia hotel consumers in Bogor City using a convenience sampling technique with 59 samples. Results: The results show that consumers of Sharia hotels in Bogor City use conventional hotel services more often than Sharia hotels. The factors influencing tourists’ use of Sharia hotel services in Bogor City are the relative prices of Sharia hotels to conventional hotels, knowledge, religiosity, service quality, and facilities owned by Sharia hotels. Limitations: The study is geographically confined to three specific Sharia hotels in Bogor City: Sahira Hotel, Sahira Butik Hotel Bogor, and Sahira Butik Hotel Pakuan, which may not be representative of sharia hotels in other regions. Contributions: Offers insights into consumer behavior in Bogor City's Sharia hotel sector, aiding future business and policy decisions in halal tourism.
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Park, Hyun Jung. "The Structural Relationship among Service Quality, Customer Satisfaction and Continuance Intention for Hotel Self Service Technology(SST)". Convergence Tourism Contents Society 8, nr 3 (31.12.2022): 21–36. http://dx.doi.org/10.22556/jctc.2022.8.3.21.
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Purpose: The self-service technology of Hotel has been expanded.This study attempted to provide theoretical & practical implications for improving the service quality for self service technology of hotel by empirically, and analyzing the structural relationship of hotel customer’s service quality for self service technology with customer satisfaction and continuance intention. Methods: For an empirical research, an online survey was conducted on customers who have visited & stayed 3-star or 4-star hotels in Seoul for the past two years. A total of 213 questionnaires were used for empirical analysis. For analysis, SPSS 20.0 and AMOS 22.0 programs were used. Results: Reliability, convenience, joyfulness, and information quality of SST service quality had a significant positive(+) effect on customer satisfaction. And control, information quality of SST service quality had a significant positive(+) effect on continuance intention. Customer satisfaction plays a mediating role on the relationship between the reliability, convenience, joyfulness, information quality and continuance intention.. Conclusion: In order to increase customer satisfaction with the self service technology(SST) provided by the hotel and to ensure that hotel customers continue to use SST, reliability, convenience, joyfulness, and information quality of the hotel SST should be strengthened. In addition, it is necessary to develop the related technologies so that hoel customers can use the self service technology of hotels more conveniently and stably.
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Shchetinina, K. I. "INNOVATIVE CONCEPTS IN HOTEL BUSINESS: INTERNATIONAL AND RUSSIAN EXPERIENCE". MGIMO Review of International Relations, nr 4(31) (28.08.2013): 257–66. http://dx.doi.org/10.24833/2071-8160-2013-4-31-257-266.
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According to the experts of PricewaterhouseCoopers Company, hotel segment in Russia in 2013 year is about to develop and increase sales, despite crisis preconditions and an ambiguous economic situation in the world. The innovative hotel concept is one of the most popular subjects among hotel real es-tate developers and hotel operators. Indeed the innovative hotel concept is an additional way of promoting hotel services. Leading international and Russian engineers acquire experience in creating a unique hotel concept: both in premium and economy class. The article describes such forms of innovative hotel concepts as business and design hotels, capsule hotels, budget hotels, «Women only» hotels. The author of the article studies key aspects of the international approach «the blue way» to the hotel industry. If the building is environment-oriented and fulfills all the requirements for economy and functionality, it represents an example of this complete and balanced approach.
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Živković, Dragan, Sanja Simonović-Alfirević i Sanja Gogić. "Hotel Majestic as the first boutique hotel in Serbia". Arhitektura i urbanizam, nr 53 (2021): 36–47. http://dx.doi.org/10.5937/a-u0-33666.
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At the time it was built, Hotel Majestic set the standards for elite hotels and for a high level of hotel management services in Serbia. Its owner, also the designer of the hotel, Milan Minić, fully carried out his intention for his hotel to stand out from other hotels, and become an elite and fashionable meeting place in Belgrade and in global high society. The building is a combination of architecture, fine and applied arts, and at the same time it represents high standards in design, construction and interior design, which makes it a significant authorial achievement of Belgrade's interwar architecture. The aim of this research was to analyze the architectural, urban, artistic and other characteristics of the Hotel Majestic building, in order to re-examine the view that Hotel Majestic was the forerunner of modern boutique hotels, and thus decades ahead of its time. Many authors have written about the characteristics of boutique hotels; however, the definition of the concept still remains vague. By comparative analysis of the available literature and by summarizing the results of this research, it can be concluded that Hotel Majestic fully meets all relevant criteria by which a boutique hotel can be recognized. The contribution of this research in the theoretical sense is reflected in the analysis and systematization of the most important interpretations of the concept of boutique hotels, as well as their basic characteristics. In the historiographical sense, the research provides a new insight into the so far unexplored area of boutique hotels in Serbia. Guidelines for further research could be directed towards discovering new examples of boutique hotels, as well as clarifying their definition and introducing them into legal regulations.
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Elman oğlu Bağırov, Mehdi. "Development of the Sheraton hotel chainDevelopment of the Sheraton hotel chain". SCIENTIFIC WORK 65, nr 04 (21.04.2021): 137–39. http://dx.doi.org/10.36719/2663-4619/65/137-139.
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The distribution of the world's hotel chains to more and more countries is also reflected in our country, and the development of this type of chain hotels is growing day by day. Along with the development of technology, the tourism infrastructure and its key element, the hotel industry, is also developing. Today, investments are being made in a planned way to modernize the hotel business, build new hotels, and introduce new technologies and forms of service. Sheraton Hotels and Resorts is an international hotel chain owned by Marriott International. Sheraton has 446 hotels with 155,617 rooms worldwide, including locations in North America, Africa, Asia, Central and South America, Europe, the Middle East and the Caribbean. Key words: hotel chains, investment, technology, hotel business, tourism infrastructure
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Novrianti, Rahma Putri, i Niniek Imaningsih. "Pengaruh Jumlah Wisatawan, Jumlah Hotel, Tingkat Hunian Hotel dan Jumlah Tenaga Kerja Hotel terhadap Pertumbuhan Ekonomi di Kabupaten Semarang". Journal of Management and Bussines (JOMB) 5, nr 2 (31.12.2023): 1937–43. http://dx.doi.org/10.31539/jomb.v5i2.6903.
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hotels, hotel occupancy rates and hotel workforce on economic growth in Semarang Regency. The analytical method used is multiple linear regression analysis using E-views 12 software. The research results show that the number of tourist visits, number of hotels and hotel occupancy rates have a positive and significant effect on economic growth in Semarang Regency. Meanwhile, the number of hotel workers has a negative and significant influence on economic growth in Semarang Regency.
Keywords: Hotels, Economic Growth, Hotel Occupancy Rates, Tourists
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Yusuf, Muhammad. "Determinant Factors in Management of Sharia-Based Hotels in Makassar City". PINISI Discretion Review 6, nr 1 (22.12.2022): 155. http://dx.doi.org/10.26858/pdr.v6i1.41595.
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This study aims to determine the determinants of sharia-based hotel management in Makassar City. This study used a qualitative approach with a descriptive research type. The data sources in this study are hotels in the city of Makassar that have implemented sharia. The hotels in question are: (1) Al Badar Hotel, (2) Pesonna Hotel Makassar, and (3) JL Star Hotel. The subjects of this study are the managers including: (1) managers/managers and (2) hotel employees. While the research informants were (1) hotel visitors, and (2) the Indonesian Ulema Council (MUI) of South Sulawesi Province. The results of the study reveal that sharia-based hotel management in Makassar has not been fully implemented as a pure sharia-based hotel, only carrying out and running hotels with the concept of sharia-based hotels from the name side. So it can be said that de jure cannot be said to be a sharia-based hotel. Meanwhile, in terms of implementing sharia-based hotels in the city of Makassar, the determining factor is the strong will of managers to implement the concept of sharia-based hotels. Therefore, sharia-based hotel management as required by the DSN-MUI Fatwa No. 108 of 2016, the most important thing as an absolute requirement is that the preparation of the hotel organizational structure must be carried out immediately by incorporating the "Sharia Council" element into the organizational structure.
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Conroy, Stephen J., Nicholas Toma i Gregory P. Gibson. "The effect of the Las Vegas Strip on hotel prices: A hedonic approach". Tourism Economics 26, nr 4 (28.06.2019): 622–39. http://dx.doi.org/10.1177/1354816619858259.
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The authors investigate the effect of location on the nightly hotel room rates charged in Las Vegas. Using a hedonic estimation approach, the authors control for room amenities and hotel and time characteristics. Including 6087 hotel room nights for hotels located near the Las Vegas Strip in two different years (2012 and 2017), the authors estimate the relationship between hotel location and nightly room rates. Consistent with prior investigations, the authors find strong evidence for the effect of location, amenities, and day of week on hotel prices, with a “Strip premium” of 40.21% (US$106.85 at the mean hotel price) for hotels located within 0.25 miles of the Las Vegas Strip compared to hotels beyond 0.75 miles of the Strip. They estimate a Center-of-Strip premium of 70.23% (US$186.61 at the mean hotel price) for hotels located within 0.75 miles, 36.89% (US$98.01) for the next 0.75 miles, and 18.89% (US$50.18) for the next 0.75 miles, compared to hotels beyond 2.25 miles.
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Dermawan, Bayu Koko, Dimas Herliandhis Sodiqin i Dofir Catur Bashori. "Analisis Review Pengunjung Hotel Syariah Daerah Tapal Kuda Berbasis Online". Journal of Business and Halal Industry 1, nr 1 (24.10.2023): 1–13. http://dx.doi.org/10.47134/jbhi.v1i1.28.
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Penelitian ini bertujuan untuk melihat ketertarikan pengunjung hotel syariah terhadap konsep syariah yang di sajikan oleh pihak hotel syariah, serta faktor-faktor apa saja yang menjadi penentu pengunjung hotel syariah memilih memesan kamar di perhotelan syariah di daerah tapal kuda yaitu terdapat 6 hotel syariah yaitu Hotel Dalwa Syariah Pasuruan, Hotel Sevendream Syariah Jember, Hotel Tentrem Syariah Probolinggo, Hotel Istiqlah Syariah Banyuwangi, Hotel Reddoorz Syariah Bondowoso, Hotel Khayyira Syariah Lumajang. Data yang diperoleh dalam penelitian ini yaitu 200 review dari 3 aplikasi yaitu aplikasi google maps aplikasi traveloka dan aplikasi tiket,com. Dengan sampel pengunjung hotel syariah yang melakukan review pada 3 aplikasi tersebut. Hasil penelitian menunjukan ketertarikan pengunjung hotel syariah didaerah tapal kuda sebesar 18,48% terhadap konsep syariah hotel syariah yang ada didaerah tapal kuda. Faktor yang menjadi penentu pengunjung hotel syariah memesan kembali yakni terdapat 9 faktor antara lain kebersihan hotel, kenyamanan pengunjung hotel syariah, dekat dengan mushola/ ada fasilitas mushola, penyediaan fasilitas al quran dan sejadah, kelengkapan fasilitas, playground, berkonsep Islam.
This study aims to see the interest of sharia hotel visitors to sharia concepts presented by sharia hotels, as well as what factors determine which sharia hotel visitors choose to book rooms at sharia hotels in the horseshoe area, namely there are 6 sharia hotels. The data obtained in this study are 200 reviews of 3 applications, namely the Google Maps application, the Traveloka application and the Tiket.com application. With a sample of sharia hotel visitors who reviewed these 3 applications. The results showed that the interest of sharia hotel visitors in the horseshoe area was 18,48% towards the sharia concept of sharia hotels in the horseshoe area. Factors that determine sharia hotel visitors re-order, namely there are 9 factors including hotel cleanliness, convenience of sharia hotel visitors, close to a prayer room/mushola facilities, provision of Al Quran and prayer mats, complete facilities, playground, Islamic concept.
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Lutskyi, Ihor, i Larysa Chepurda. "Assessment of hotel business operators in international and domestic markets". Proceedings of Scientific Works of Cherkasy State Technological University Series Economic Sciences 24, nr 4 (8.10.2023): 89–98. http://dx.doi.org/10.62660/ebcstu/4.2023.89.
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The purpose of the article is to analyze the activities of global and national hotel chains in recent years. The issues of hotel chains have been covered in the works of scholars: M. Bosovska, G. Papiryan, M. Mendelson, V. Shemrakov and others. Tourism industry experts have been covering this issue for decades, and this topic remains relevant. It has been determined that the United States is the country with the most common hotel chains. If we analyze the distribution of hotel chains in the world, the largest number of them is represented in North and South America, and in Europe this figure is significantly lower. It amounts to 22%. The article shows the number of hotels of various chains, such as Hilton Worldwide, Accor, Wyndham Hotel Group, etc., as of 2022. The share of hotel chains in the hotel industry in Europe is much lower compared to the United States. In particular, the largest number of hotel chains is represented in France - 3,816 hotels (17.2% of all hotels), Great Britain - 3,520 (8.5%), Spain - 2,453 (9.7%), Germany - 2,078 (4.2%). The publication presents a table showing the number of hotels in European countries as of 2022. The table contains an important indicator - the share of chain hotels, which allows to understand the number of chain hotels in a particular country in relation to other countries. This identifies the countries with the best developed number of hotel chains and the countries where their development is still insufficient. The article presents a rating of the 10 largest international hotel chains by number of hotels for the period 2015-2022, where the leading positions are occupied by Shanghai Jin Jiang, Wyndham Hotel Group and Huazhu Group Ltd. For each hotel chain, the article indicates the growth rate over the past 8 years, which is important for a general understanding of the development and expansion of the chain. The activities of national hotel chains, as well as the structure of international hotel chains in Ukraine are analyzed. Statistical analysis, analytical and synthetic methods have been methodological tools of the study. The analysis of the most common hotel chains in the world is the object of the study
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Su, Na, i Dennis Reynolds. "Categorical differences of hotel brand personality". International Journal of Contemporary Hospitality Management 31, nr 4 (8.04.2019): 1801–18. http://dx.doi.org/10.1108/ijchm-05-2018-0354.
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Purpose This study aims to differentiate the brand personality of four basic hotel categories (e.g. limited-service, selected-service, full-service and luxury hotels) to draw an overall landscape of the lodging industry on symbolic attributes. Design/methodology/approach An online survey was conducted to assess the brand personality of eight popular hotel brands competing in the US market (two brands for each price category) by using Aaker’s (1997) brand personality scale. The categorical difference in brand personality was compared at both of the dimensional and individual trait level. Findings This study draws a picture of brand personality for four prevailing hotel categories in the US market. It suggests exciting luxury hotels, sincere select-service hotels and rugged limited-service hotels, but no distinctive personality for full-service hotels. This study positions the pros and cons of each hotel category. For instance, it shows at the dimensional level, full-service hotels advance select-service hotels in excitement but fall behind in sincerity. At the individual trait level, full-service hotels strike customers as contemporary, up-to-date and good-looking, but disappoint customers on the features like honest and wholesome. Practical implications This study informs hotel brand companies and hotel investors with the pros and cons of each hotel category to assist them to improve their marketing or investment strategies. Originality/value Although brand personality has been often used to assess hotel brand’s difference, it has been rarely used to capture the categorical difference. This study adds new insights to hotel banding practice by comparing different categories on symbolic attributes.
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Abdullah, Taufik, i Kiki Pebriyanti. "PENGARUH PROGRAM GREEN HOTEL TERHADAP KEPUTUSAN MENGINAP TAMU DI THE ROYALE KRAKATAU HOTEL CILEGON BANTEN". Journal : Tourism and Hospitality Essentials Journal 6, nr 1 (7.04.2016): 1023. http://dx.doi.org/10.17509/thej.v6i1.2013.
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Tourism is an industry that is considered promising is helping the economy and prosperity of a country. There are many things that support tourism, a sector that is important in the means of accomodation. There are several accomodation facilities such as travel agent, hotels and restaurants. Hotel is one property which is important for travelers to stay. Nowdays, competition among hotel industries is very high. There are a lot of hotel that have proven strategies in marketing their hotels. The Royale Krakatau is one of hotels which located in Cilegon, Banten area. The royale krakatau hotel is a hotel that has been existing for a long time, was originally only in the form of a guest house, and now it has become a 4 star hotel. Although the royale krakatau hotel has been existing for a long time, the available facilities are not less complete than other hotels. The royale krakatau hotel does various methods to compete than other hotels in order to enhance guest staying decision. One of them is by using green hotel program. Green hotel is a strategy in which the implementation of thie program considers several things such as clean, green, and well-organized environment concept. Green hotel is x variable in this study which consist of recyled materials, recyclable, Low-polluting and energy saving. The depend variable in this study is a decision to stay which consist of product selection, brand selection, visit time, total purchases and payment method. This reserch is descriptive verification, and sampling method is obtained from 100 respondent of FIT guest who stay at The Royale Krakatau Hotel Cilegon. The used technique of data analysis and hypothesis testing is multiple regression analysis. The result showed that the positive influances between hotel program an decison to stay at The Royale Krakatau Hotel Cilegon.
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POPSA, Roxana Elena. "CONCEPTUALIZING BUSINESS MODELS OF INTERNATIONAL HOTEL CHAINS". Revista Economica 73, nr 2 (1.05.2021): 89–97. http://dx.doi.org/10.56043/reveco-2021-0017.
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Globally, hotel chains are emerging as major players in the hotel industry, and their expansion policy includes along with the construction of new hotels, acquisitions, mergers, also business models based on management and franchise contracts. The paper investigates various aspects of the international hotel chains, such as the proportion of franchised hotels, those based on management contract and owned in North America and Europe, but also the proportion of franchised hotels by hotel chain. The aim is to provide an overview on the business models of international hotel chains.
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Tretyakova, T. N., N. V. Astapenko i M. I. Kluykina. "Experience of creation and development of international hotel chains (using the example of hotel chains “Okura Hotels and Resorts” and “Prince Hotels and Resorts”)". Gostinichnoe delo (Hotel Business), nr 1 (2022): 22–35. http://dx.doi.org/10.33920/igt-2-2201-03.
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Okura Nikko Hotels is a Japanese hotel chain, the development of which began with seven hotels and the rapid coverage of the international market of hotel services, becoming a player in the hospitality industry in America, Europe and Asia with the predominant development of hotel services in Japan. Its activities are aimed at rapid development and high quality of service, contributing to economic stability and sustainable development in the hotel services market around the world. The article also presents an analysis of the development of the Prince Hotels and Resorts hotel chain, the main stages of the growth of the hotel chain, its geographical location, as well as the main features of sustainable development.
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KAMRI, NOR AZZAH. "PNB dan Pengurusan Hotel Patuh Syariah". Ulum Islamiyyah 31 (2.08.2020): 67–79. http://dx.doi.org/10.33102/uij.vol31no.103.
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Hotel patuh syariah merupakan salah satu sektor halal yang semakin mendapat perhatian para pelancong Muslim dan juga pengusaha hotel. Kedatangan pelancong Muslim yang meningkat saban tahun dilihat menyumbang kepada permintaan hotel yang berkonsepkan halalan tayyiban. Melihat kepada potensi besar ini, pelbagai institusi di Malaysia telah mengambil inisiatif untuk terlibat dalam sektor hotel patuh syariah ini. Dalam hal ini, Permodalan Nasional Berhad (PNB) selaku syarikat berkaitan kerajaan yang tersohor telah memperkenalkan rangkaian hotel patuh syariah melalui anak syarikatnya. Artikel ini cuba menilai sejauhmana hotel-hotel ini mematuhi kriteria syariah. Untuk itu, persoalan berkaitan definisi hotel patuh syariah dan garis panduan berkaitan cuba diteliti terlebih dahulu. Hasil kajian mendapati hotel-hotel PNB sangat komited dalam memenuhi kesemua kriteria syariah. Selain mendapat pengiktirafan SIRIM, pihak pengurusan hotel turut melantik pegawai khusus untuk memantau segenap aspek berkaitan pengurusan halal. Dapatan ini cukup signifikan bagi memperlihatkan perkembangan industri hotel patuh syariah dan sekaligus menjadi tanda aras kepada pemain industri yang lain. Kata kunci: hotel patuh syariah; pelancongan halal; PNB; Malaysia Abstract Shariah compliant hotel is one of the halal sectors that is increasingly gaining the attention of Muslim tourists as well as hoteliers. The increase in arrival of Muslim tourists each year has contributed to the rising demand for the hotels which embrace “halalan tayyiban concept”. Looking at its great potential, various institutions in Malaysia have taken an initiative to involve in Shariah compliant hotel sector. In this particular context, Permodalan Nasional Berhad (PNB) a prominent Malaysian government linked company has over the time introduced its Shariah compliant hotels chain. This article hence will try to examine whether these hotels have complied with the Shariah compliant criteria. Prior to that, some questions over the definition of Shariah compliant hotel and its guidelines will be answered. Throuhgout the study, it is found that PNB hotels have been committed in satisfying all Shariah criteria. The hotels under the company have been certified by SIRIM and have individually appointed specific officers who are overseeing every aspect pertaining to halal management. These findings are significant as to show the steady development of Islamic hotel industry and being a benchmark for the other industrial players. Keywords: Shariah compliant hotel; halal tourism; PNB; Malaysia
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Sarinastiti, Eska Nia, i Uljanatunnisa Uljanatunnisa. "STRENGTHENING E-BRANDING STRATEGY OF SHARIA HOTEL IN INDONESIAN HOTEL INDUSTRY". International Journal of Applied Sciences in Tourism and Events 4, nr 1 (26.06.2020): 48. http://dx.doi.org/10.31940/ijaste.v4i1.1910.
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Purpose: This research is expected to be able to identify and analyze the strengthening of e-branding strategies of Sharia Hotels in the Indonesian hotel industry.
Research methods: This study uses qualitative research with data collection techniques through semi-structured interviews, observation, and documentation.
Results and discussions: The results of the research show, firstly, hotel with Islamic nuances according to the MUI Sharia Hotels including Hilal 2 which is a management and operational manner have rigid rules that must comply with Islamic rules, while Muslim Friendly Hotels include Hilal 1; secondly, strengthening the Sharia Hotel e-branding strategy including 1) strengthening domain names, brand identity, and web design; 2) partnership with various online travel agents; 3) installation of advertising and promotion media; 4) strengthening interaction through social media networks; the third is related to the challenges in e-branding of Sharia Hotels, it is the perception of the Indonesian people whose Muslim majority religion does not need differentiation in Sharia Hotels with Muslim Friendly Hotels and the perception that Sharia Hotels only accept Muslim tourists even though Sharia Hotels accept tourists universally like Conventional Hotels.
Conclusion: Effective e-branding through online media in the Sharia hotel industry, it is proven can build a positive image and not only Muslim tourists who have known sharia hotels, but some non-Muslim tourists also have brand awareness in the existence of Sharia Hotel
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Vinnikova, V. V., i V. A. Vinnikova. "Investment Quality Assurance of Hotel Services: The Regional Aspect". Business Inform 8, nr 523 (2021): 29–39. http://dx.doi.org/10.32983/2222-4459-2021-8-29-39.
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The article considers the impact of investment assurance on the quality of hotel services. The quality of hotel services is researched; the volumes of investment by hotel enterprises are determined; a close relationship between investments in accommodation facilities and the quality of hotel services is determined. The quality of hotel services was assessed using the indicator of the specific weight of hotels that have a category, in the total number of hotels in the region and the quality of hotel services was evaluated based on customer reviews concerning hotel complexes, posted on the resource booking.com. The basis of the assessment of the quality of hotel services based on customer feedback is the methods of points and average values. On the basis of the results of empirical research, high quality indicators of hotel services were diagnosed according to the criteria of the specific weight of hotels that have a category, in the total number of hotels in the region and the quality of hotel services based on reviews of clients of hotel complexes in Kyiv, Lviv, Odesa, Sumy, Chernihiv, Dnipropetrovsk, Kyiv, Mykolaiv, Rivne, Kharkiv, Vinnytsia, Zhytomyr, Poltava, Kherson, Cherkasy regions. It is determined that the main source of formation of investment resources of hotel enterprises is the own resources of enterprises and organizations. Periods of growth (2015-2018) and reduction (2019-2020) of investments in temporary accommodation facilities are identified. According to the results of structural and comparative analysis, it is determined that during the research period (2015-2020), the largest amount of capital was invested in the activities of temporary accommodation facilities in Kyiv, Dnipropetrovsk, Lviv, Odesa, Kharkiv regions. The largest investments in one temporary accommodation facility are located in Kyiv, Odesa, Lviv, Dnipropetrovsk regions. According to the results of the study of the correlation between the quality of hotel services and the level of their investment assurance, a direct close relationship between investments in accommodation facilities and the indicator of the specific weight of hotels that have a category in the total number of hotels in the region is determined.
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Palić, Irena, Petra Palić i Frane Banić. "The pre-pandemic role of customer online satisfaction in price determination: evidence from hotel industry". Croatian Review of Economic, Business and Social Statistics 7, nr 2 (1.12.2021): 50–60. http://dx.doi.org/10.2478/crebss-2021-0009.
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Abstract This study examines the importance of online reviews for price determination in the hotel industry in the pre-pandemic period. The research is conducted for Croatian small open economy with a developed tourism sector. The paper fills the gap in existing literature by using multivariate principal component analysis to group various customer satisfaction categories in the hotel industry and assessing the relationship between customer satisfaction and hotel price. The conducted empirical analysis points to a positive statistically significant relationship of guest satisfaction and hotel prices. Moreover, linear regression modelling is conducted separately for four-star and five-star hotels. The estimated impacts are statistically significant and positive, but the effects are twice as strong in five-star hotels then in four-star hotels. The obtained results indicate that hotel star rating impacts the strength of the relationship between hotel prices and guest satisfaction. Recognizing the link between hotel ratings, online reviews and pricing is essential both for hotel managers and customers. Hence, the paper provides valuable conclusions from the aspect of supply and demand side in the hotel industry.
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Md Salleh, Nor Zafir, Roshazlizawati Md Nor, Ruzita Selamat, Rohizat Baharun, Dewi Fariha Abdullah i Siti Zaleha Omain. "Challenges in Implementing Islamic Friendly Hotel in Malaysia". Journal of Economic Info 6, nr 4 (24.11.2019): 15–17. http://dx.doi.org/10.31580/jei.v6i4.1052.
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The increasing demand on Islamic products and services has led hoteliers in Malaysia to provide more Islamic friendly hotel services to fulfil the Muslim tourists’ needs. Therefore, this study examined the challenges on implementation of the Islamic friendly hotel at in Malaysia. Despite many attempts to study Islamic friendly hotel, previous studies focused on concept and characteristics while a limited number of studies explored how hotels deal with challenges to provide Islamic friendly services. This study used the qualitative approach via in-depth interview and expert interview at ten hotels in Kuala Lumpur, Shah Alam, Malacca and Johor Bahru. The findings of the interviews were analyzed using the thematic analysis technique. Implementation wise, these Islamic friendly hotels faced challenges such as the short-term consequence of conversion to an Islamic friendly hotel, compliance with Halal certification standards, varied practices of Islamic friendly hotel and capacity management in peak seasons. Academically, this study provide in-depth supply views on the barriers in implementing Islamic friendly hotel. From the managerial perspective, this study raises the issues and highlights the challenges faced by Islamic friendly hotels for the benefit of other hotels intending to implement Islamic friendly hotel.
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ЩЕРБИНА, А. В. "CHANGES IN THE STRUCTURE OF DEMAND FACTORS FOR HOTEL INDUSTRY SERVICES IN MODERN CONDITIONS". Экономика и предпринимательство, nr 12(161) (11.01.2024): 1476–82. http://dx.doi.org/10.34925/eip.2023.161.12.286.
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Гостиничная индустрия сегодня получает значительное развитие благодаря развитию и распространению туризма в Российской Федерации. В эксплуатацию вводятся новые гостиницы и гостиничные комплексы. Гостиницы могут предоставлять широкий спектр услуг, а могут занимать определенную нишу – например, арт-отели, бутик-отели, SPA-отели и т.д. Наличие такого разнообразия в гостиничной индустрии продиктовано наличием спроса населения на услуги гостиничной индустрии. Спрос возникает не только на основные услуги, но и на дополнительные гостиничные услуги, что мотивирует гостиницы, особенно в крупных городах, открывать SPA-комплексы, салоны красоты при отеле. В статье определены основные тенденции туристской индустрии, влияющие на развитие гостиничной индустрии, проанализированы статистические данные по гостиничной индустрии, сделаны выводы о структуре факторов спроса на услуги гостиничной индустрии. The hotel industry is currently receiving significant development due to the development and spread of tourism in the Russian Federation. New hotels and hotel complexes are being put into operation. Hotels can provide a wide range of services, or they can occupy a certain niche – for example, art hotels, boutique hotels, SPA hotels, etc. The presence of such diversity in the hotel industry is dictated by the demand of the population for the services of the hotel industry. Demand arises not only for basic services, but also for additional hotel services, which motivates hotels, especially in large cities, to open SPA complexes and beauty salons at the hotel. The article identifies the main trends in the tourism industry that affect the development of the hotel industry, analyzes statistical data on the hotel industry, and draws conclusions about the structure of demand factors for hotel industry services.
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Hananto, Kombang. "Faktor Perilaku dan Kegiatan Tamu Hotel dalam Pemakaian Air Hotel di Yogyakarta". Ideas: Jurnal Pendidikan, Sosial, dan Budaya 8, nr 4 (14.11.2022): 1361. http://dx.doi.org/10.32884/ideas.v8i4.1013.
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Scarcity of groundwater can cause conflicts between hoteliers and the surrounding community, because hotels use a lot of ground water. Researchers are interested in reviewing the use of groundwater in hotels, the results can be used as a reference for managing water use. This research was conducted in Yogyakarta by taking samples at two hotels, namely GIM and NSY , four-star standard hotels with 222 rooms and 206 rooms. The data comes from 210 respondents for the GIM hotel and 202 respondents for the NSY hotel, besides that it comes from interviews and questionnaires for hotel managers and staff. The findings on water use are that the average volume of water use per person per day for the NSY hotel is more (316 liters) than the GIM hotel (280 liters). There is a very strong correlation between shower/bathhub use and the total volume of water use r = 0.893 for the GIM hotel and r = 0.980 for the NSY hotel. There is a negative correlation between frequency and duration of shower use, which means that the more often you use the shower, the shorter the duration. Water use by gender, women use 61% more water than male guests 39% for GIM hotels while 64% women and 36% men for NSY hotels. This finding can be used as a reference for managing groundwater use through regulations so as not to cause conflict with the surrounding community and as part of realizing an environmentally friendly green economy.
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Sing, Ting Zhao, i Norhashidah Awang. "Determinants of hotel room price in Penang, Malaysia: Evidence from multiple linear regression and quantile regression". International Journal Artificial Intelligent and Informatics 2, nr 2 (1.04.2022): 79–85. http://dx.doi.org/10.33292/ijarlit.v2i2.37.
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Since Penang, Malaysia was recognized and given World Heritage status by UNESCO in year 2008, the growth in tourist arrivals has been found increasing. More hotels are seen mushrooming to accommodate for the increasing number of hotel guests. Surprisingly, hotel room price in Penang are found to vary largely across different hotels despite the close proximity. This study aims to examine the significant hotel attributes associated with the hotel room price in Penang. The data are about 83 different hotels in Penang and are obtained from an internet hotel reservation website and the attribute, lowest hotel room price is used as the dependent variable. The results of the analysis show that multiple linear regression and quantile regression share common characteristics and differences in some aspects. The empirical results are hoped to serve as a reference for hoteliers to develop effective strategies to maximize hotel revenue.
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Ćurlin, Tamara, Tanja Kamenjarska i Mirjana Pejić Bach. "Innovation features in the hotel industry: Croatian hotel websites". Croatian Regional Development Journal 3, nr 1 (1.06.2022): 91–111. http://dx.doi.org/10.2478/crdj-2022-0006.
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Abstract The hotel industry undeniably holds strong market power. Its economic impact can affect the infrastructural, economic, and digital development of a particular region. In addition to numerous advantages, digital development has also posed certain challenges for the hotel industry, such as fierce competition and a struggle for market power, which in turn lead to constant searching for new beneficial solutions. Hotel websites need to be of good quality to have a positive impact on profitability. Quality websites are functional and useful, and innovation is a common factor observed when testing quality. The aim of this paper is to provide an overview of the innovation activity of Croatian hotel websites. Two methods were used for research purposes: the e-MICA framework and content analysis. Descriptive statistics and the significance of Chi-squared tests were used to analyse the results. Research findings suggest that Croatian hotels have adopted innovative features on their websites modestly: mostly, 5-star hotels, hotel chains, and foreign-owned hotels as well as hotels focused strategically on direct sales channels. The obtained results are important for future research which should analyse the issue in more depth. Furthermore, hoteliers could also benefit from these results, and use them to their advantage in order to revise and improve their existing strategies.
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Khatter, Ajay, Leanne White, Joanne Pyke i Michael McGrath. "Barriers and drivers of environmental sustainability: Australian hotels". International Journal of Contemporary Hospitality Management 33, nr 5 (10.06.2021): 1830–49. http://dx.doi.org/10.1108/ijchm-08-2020-0929.
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Purpose The paper presents the findings of research into the barriers to and drivers of environmentally sustainable policies and practices (ESPPs) in the Australian hotel industry. This study aims to explore these drivers and barriers from the perspective of hotel managers and involve a range of hotels with different hotel industry profiles and management structures. Design/methodology/approach The study conducted one-on-one interviews with hotel managers to explore the barriers to and drivers of ESPPs. The purpose of the sample and sample size was to ensure representation of different segments of the hotel industry to include international chain affiliated hotels, Australian chain affiliated hotels and independent hotels. Findings An analysis of the findings suggests that the major barriers to implementing and sustaining environmental sustainability in the Australian hotel industry are time, financial challenges, availability of resources and the views and imperatives of hotel owners and shareholders. The major drivers are financial, marketing, owner and shareholder interests and guest preferences. These stakeholders play a major role in creating both barriers and drivers. Research limitations/implications Based on the results, this study can modify the application of stakeholder theory to a degree and argue that stakeholders need to co-operate further to drive sustainability. This study demonstrates that management of environmental sustainability is a challenge for many hotels and there is a particular need for small and independent hotels to embrace environmental sustainability to keep pace with their larger counterparts. Originality/value This study is broadly informed by the stakeholder theory. Owners, shareholders and associated stakeholders have a significant influence over environmental sustainability in the Australian hotel industry and they create both drivers and barriers. Responses from hotel managers in this research demonstrate that owners act as a barrier to as well as a driver of environmental sustainability initiatives in the Australian hotel industry.
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Aldebi, Hameed, Nafez Nimer Hassan Ali i Sadik Hussein Abdulhassan. "Evaluating the Dimensions of Service Levels in Chain Hotels: From the Perspective of Top and Middle Managements (An Empirical Study in Jordan)". International Journal of Economics and Finance 9, nr 12 (2.11.2017): 32. http://dx.doi.org/10.5539/ijef.v9n12p32.
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The current study aimed at measuring the top and middle managements’ perceptions about the dimensions of the hotel service levels in ten chain hotels in Amman /Jordan. It also aimed to identify their characteristics, problems and challenges. The study’s sample consisted of ten chain hotels in Amman .Questioners distributed in (10) hotels to one hundred persons top and middle management, but just (65) questionnaires retrieved were valid to statistical analysis. The questionnaire covered four areas. The first area is represented in the core services of the hotel. As for the second, it is concerned in the supported services, whereas the third area is concerned with the hotel facilitated services. As for the fourth area, it is concerned with the augmented services. The study concluded that the aforementioned convenient sample hotels have an accepted level of perceptions about the dimensions of the hotel service levels and its characteristics and the challenges. That was attributed to the hotels’ capabilities to understand their activities and their complicated mechanisms. There are lack of information concerning the perceptions levels about some hotel mechanisms and activities which require specialized professional skills in the hotel industry. At the end of the current study, we suggested several recommendations and suggestions related to the nature of the marketing dimensions of hotel services which contribute in developing the hotel industry in Jordan.
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Yuliafitri, Indri, Euis Nurhayati i Gia Kardina Prima A. "PERANCANGAN SISTEM INFORMASI AKUNTANSI DENGAN AKAD IJARAH PADA HOTEL SYARIAH DI BANDUNG". Banque Syar'i : Jurnal llmiah Perbankan Syariah 5, nr 1 (15.07.2019): 10. http://dx.doi.org/10.32678/bs.v5i1.1936.
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[English] This study aims to determine the accounting information system currently used by sharia hotels in Bandung and design accounting information system at sharia hotel in Bandung. This research is a type of research and development. The method used is in-depth interviews to Sharia Hotels "X", observation and documentation. The results of this study are in the form of a simple web-based accounting information system design using ijarah contracts for sharia hotels. This application can be installed and applied by sharia hotels.
[Indonesia] Penelitian ini bertujuan untuk mengetahui sistem informasi akuntansi yang saat ini digunakan oleh hotel syariah di Bandung dan merancang sistem informasi akuntansi di hotel syariah di Bandung. Penelitian ini merupakan jenis penelitian dan pengembangan. Metode yang digunakan adalah wawancara mendalam ke Hotel Syariah "X", observasi dan dokumentasi. Hasil dari penelitian ini adalah dalam bentuk desain sistem informasi akuntansi berbasis web sederhana menggunakan kontrak ijarah untuk hotel syariah. Aplikasi ini dapat diinstal dan diterapkan oleh hotel syariah.
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Yi, Sungpo, Xu Li i Tun-Min (Catherine) Jai. "Hotel guests’ perception of best green practices: A content analysis of online reviews". Tourism and Hospitality Research 18, nr 2 (14.03.2016): 191–202. http://dx.doi.org/10.1177/1467358416637251.
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The primary purpose of this study is to investigate guests’ perception of green hotels through a content analysis of online hotel reviews. A total of 7370 comments were collected, and 737 green comments were analyzed based on TripAdvisor’s top 10 green hotels. Our results indicate that the majority of hotel green practices are perceived as positive. Hotel guests consider some green practices, such as a reflective roofing system, a storm water management system, and guest training, as sincere efforts by hotels to be green and they complement them. However, some hotel guests assert that hotels may just be using green practices as a marketing tool or to gain financial benefits. Some green practices, such as temperature control, low water pressure, and degradable utensils, are actually not positively perceived. Therefore, our results suggest to hotel operators how they should implement being a sincere green hotel and how green practices should be approached to build environmental friendly branding strategies.
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Yudianto, Firman, Teguh Herlambang, Mohamad Yusak Anshori, Mukhtar Adinugroho i Afib Rulyansah. "Sosialisasi Perhitungan Numerik Terkait Forecasting Pengunjung Hotel (Studi di Hotel Primebiz Surabaya)". Indonesia Berdaya 4, nr 3 (6.04.2023): 989–96. http://dx.doi.org/10.47679/ib.2023511.
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The huge increase in the number of hotels has led to stiff competition. In the past, competition generally emphasized the quality of hotel services and facilities, but now it is also necessary to improve the ability to manage hotels efficiently. The Covid pandemic has forced hotel management to think and work hard to increase revenue and reduce costs without reducing the quality of service to guests who stay overnight. Hotels that are managed efficiently will be able to win the competition. Therefore, making forecast models and accurate estimates will help hotel managers manage hotels effectively and efficiently, so it is necessary to develop software for forecasting and estimation systems. In this community service activity, we synergize management knowledge with mathematics so that it can be used more easily, accurately, effectively and efficiently in hotel management. In this activity socialization of simulations or numerical calculations related to hotel visitor forecasting is carried out.
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Setiawan, Erry. "PENGARUH ATRIBUT HOTEL DAN KARAKTERISTIK SOSIAL DEMOGRAFI WISATAWAN PADA PEMILIHAN HOTEL DI BALI". Media Mahardhika 18, nr 2 (22.01.2020): 332–44. http://dx.doi.org/10.29062/mahardika.v18i2.209.
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Predicting the factors that influence the selection of hotels by tourists is a difficult task as some variables affect it. Therefore, the ability of hospitality businesses to control their hotel preferences requires a comprehensive understanding of both tangible (physical facilities, equipment, staff and communication equipment) and intangibles (employee service skills and skills, safety levels, materials that can attract and influence visitor choice). This quantity study explores the influence of hotel attributes and socio-demographic traveller on the selection of hotels in the metropolitan city of Bali to help hotels that have an analytical understanding of hotel attributes that influence hotel choice. With a modified survey built from a previous study, data from 322 travelers was taken from seven carefully selected hotels in the study area through probability sampling. Analysis of the data showed that 67 percent of adopted hotel attributes were critical in the selection of hotels for tourists. The average hotel attributes are safety/safety (3.41), live music/live entertainment (3.35), sustainable power plants (3.21), hotel cleaning (3.17), quality in-room amenities (3.16), free internet service (3.11) and employee behavior (3.10), as interpreted by respondents. Multiple Regression Analysis (MRA) results to test the influence of socio-demographic characteristics of hotel selection respondents at 0.05 showed that religion, popular residence as travelers and respondents' income influenced their preference for hotel attributes. By comparison, the gender, age, marital status, occupation and educational achievement of respondents had no effect on their hotel attributes. One of the main recommendations of the study is that hospitality businesses should evaluate travellers' opinions about their hotel attributes regularly. This is important for the satisfaction of the guests. In turn, increased guest satisfaction, which is important for business in this highly competitive market, and other advantages of offering suitable services to guests can be achieved..
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Yu, Tong. "A Strategy Research on Building Green Hotels under the Background of Low-Carbon Economy". Advanced Materials Research 1010-1012 (sierpień 2014): 2019–24. http://dx.doi.org/10.4028/www.scientific.net/amr.1010-1012.2019.
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Under the historical background of global low-carbon economy, the ideology of green hotel management arises and green hotel becomes the inexorable trend of hotel industry. Through field investigation and literature analysis, this paper found the problems existing in the China green hotel.Such as,the construction and transformation cost of green hotel is higher;Our country’s hotel industries is lack experience in green hotel management; the consumption idea and patterns of Chinese people need to change.Finally, the study put forward the strategy of the create green hotel. The newly-built hotels should build up green hotels from the planning and design;The hotel that has been built should strengthen energy-saving technological remolding;To build up low carbon system;Following the rule of conserving;Guiding consumers to establish low carbon environmental protection consciousness.
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Printianto, Indi, Dyah Wahyuning Tyas i Rosalina Nur Annisa. "PELUANG DAN TANTANGAN PENERAPAN PRINSIP SYARIAH DI INDUSTRI PERHOTELAN: STUDI KASUS HOTEL UNISI YOGYAKARTA". Pringgitan 1, nr 02 (30.09.2020): 98–108. http://dx.doi.org/10.47256/pringgitan.v1i02.41.
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Sharia hotels are hotels that implement Islamic sharia principles in all of their operational activities. The sharia principles in hospitality consist of six principles, among others, namely the principle of consumption, entertainment, business activities, ethical, boundary relations, and layout. This research is a descriptive qualitative field study that aims to find out the application of six sharia principles in Yogyakarta Unisi Hotel while analyzing the opportunities and challenges of sharia implementation in Yogyakarta Unisi Hotel. Primary data collection is done by interviews, focus group discussions, and hotel guest ratings through social media. The results showed that Unisi hotel has implemented five sharia principles in the field of hospitality, while one principle (the principle of entertainment) could not be investigated because it was not available in Unisi Hotel. In addition, the opportunity to develop Unisi hotel business is huge because it follows the "Islamic lifestyle", while the challenges ahead are related to the socialization and promotion of promotional activities.
Keywords: Sharia Principles, Sharia Hotels, Sharia Hotel Opportunities, Sharia Hotel Challenges
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Hastjarjo, Hastjarjo, Agus Prihantono i Nisa Rahmaniyah Utami. "Investigasi Potensi Warisan Arsitektur untuk Pariwisata: Studi Kasus Hotel Salak Kota Bogor". JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN 3, nr 3 (22.12.2022): 147–56. http://dx.doi.org/10.24036/jkpbp.v3i3.52672.
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In the past, in front of Bogor station there was a horse carriage from hotels to pick up guests who came. There were three luxury hotels that used to exist in Bogor; (1) Hotel Du Chemin De Fer on Jalan Capt Muslihat, now the Bogor Police Station, (2) Hotel Bellevue at the turn of Jalan Ir H Juanda, now Mall BTM, and (3) Hotel Dibbets (1856), later changed its name to NV American Hotel (1913) and Bellevue Dibbets (1932), still operating as Hotel Salak and are the only legendary hotels in Buitenzorg. This paper aims to support the preservation of architectural heritage in the city of Bogor, especially Hotel Salak as an inseparable part of the history of the city of Bogor by synergizing the study of conservation potential and the economic value of architectural heritage tourism (AHT). The methodology of this research is a case study of single identification of Hotel Salak Bogor as a bounded system of AHT. AHT stakeholders; The Tourism Office, Hotel Operators, and Academics must work together in conservation and tourism development, because AHT = conservation + tourism potential
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Kurniawan, Fendy, i Lia Ardiana Safitri. "The Implementation of Halal Tourism in Sharia Hotel Business". Media Wisata 21, nr 2 (14.11.2023): 218–28. http://dx.doi.org/10.36276/mws.v21i2.445.
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Halal tourism is part of tourism aimed at Muslim families who adhere to or obey Islamic law. The purpose of the study was to find out halal tourism applied at Syariah Hotel Solo in Surakarta. Knowing the obstacles applied in halal tourism at Syariah Hotel Solo in Surakarta. The results of the study Implementation and Syariah Hotel Solo in Surakarta is a process of integrating Islamic values into all aspects of activities at the hotel. The value of Islamic law as one of the elements of faith and belief adhered to by Muslims becomes a basic reference in building hotel activities. The criteria that must be met by every Islamic hotel in the form of Absolute Criteria that apply to the Hilal-1 Syariah hotel business. The obstacles applied in halal tourism at Sharia Hotel Solo in Surakarta are the absence of clear religious laws against Islamic hotels, many consider conventional hotels and Islamic hotels to be the same, the lack of promotion carried out by Islamic hotels, there is no support from Islamic mass organizations (Ormas), the lack of facilities that can attract public attention, there is an assumption that Islamic hotels are only specifically for Islam, it takes a relatively large amount of money to make facilities in Islamic hotels, for example: separate swimming pools, separate fitness or gym centers, construction of prayer rooms / mosques. Licensing at the National Sharia Council-MUI is still convoluted, which must meet the hilal-1 and hilal-2 criteria, as many as 26 items that must be met. There is still a complicated bureaucracy in licensing halal certification. The lack of sharia hotel certification is inversely proportional to the growing trend of increasing halal tourism. There is no specific regional regulation governing the development and management of halal tourism and Islamic hotels in the Surakarta area.
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Basera, Vitalis, i Judy Mwenje. "Factors Affecting the Adoption of Quality Management Systems in Zimbabwean Hotels". April 2021, Volume 10(2) (30.04.2021): 776–95. http://dx.doi.org/10.46222/ajhtl.19970820-132.
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This paper aims at highlighting factors contributing to late adoption of quality management systems (QMS) in the Zimbabwe hotel industry. The research answered questions on: What are the internal factors affecting adoption of QMS in hotels; What are the external factors affecting adoption of QMS in the hotels. Hotel managers and key stakeholders in the hotel industry were interviewed to get data. Focus group discussions was used to get data from hotel staff members. Directed content analysis was used to analyse data. Some of the internal factors affecting adoption of QMS in the hotel industry in Zimbabwe identified are high staff and management turnover, absence of specialised quality function, poor remuneration of hotel employees and lack of financial resources. While some of the external factors identified are high taxes and licensing fees, industry over regulation, hyperinflation, and poor industry supporting infrastructure. The study recommended for creation of hotel industry stakeholder platform to enhance adoption of QMS in the hotel industry looking at how best to ease the identified factors. There is need for a review of hotel industry operating environment from regulator perspective so as to ease the operating environment which can improve the hotels sustainability.
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Amirbayeva, A., G. Saparova i B. Bekbusinova. "Determination the competitiveness of a hotel based on ratings of its characteristics on the example of Aktau city". ECONOMIC SERIES OF THE BULLETIN OF THE L.N. GUMILYOV ENU, nr 3 (2022): 228–38. http://dx.doi.org/10.32523/2789-4320-2022-3-228-238.
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The hotel industry is developing dynamically in the Mangistau region in recent years. As a result, the competitive environment is strengthened in this area. Thus, it becomes harder for some hotels to operate due to increased competition. Determining the competitiveness of hotels is very important for managers in creating effective strategies to protect market positions and promote their business. This article uses statistical methods to compare hotels. Data from Booking.com was used to analyze and compare the ratings of six hotels. First of all, there was collected general data about the hotel. Many guest reviews were compared. The authors determined the segment of tourists of each hotel. Further, there was determined the stability of quality hotel service in a competitive environment using the standard deviation method. Third, analyzing the importance of the characteristics of a hotel for consumers, there was developed a perception map to demonstrate and compare six hotels and their differences in eight characteristics. The proposed methods are useful for researchers and hotel managers in assessing the competitiveness of hotels and identifying important characteristics that need to be improved in order to significantly attract potential customers.
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AlOtaibi, Mansour, Khaled El-Rayes, Ayman Altuwaim i Abdullah AlOmani. "Optimal Planning of Hotel Renovation Projects". Buildings 11, nr 12 (17.12.2021): 658. http://dx.doi.org/10.3390/buildings11120658.
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This paper presents the development of a novel model for optimizing the planning of hotel renovation projects to maximize hotel revenues during renovation work while minimizing project cost. The model is developed in three main modules: optimization, scheduling, and hotel profit modules. The model integrates an innovative methodology that enables renovation planners to select which hotels to renovate during any fiscal year based on an allocated renovation budget and identify an optimal floor renovation start date, optimal overtime hours usage and number of assigned crews for each renovation activity, and an optimal floor renovation order in each hotel. An application example of three hotels is analyzed to illustrate the use of the model and demonstrate its capabilities. The results of this analysis illustrate the novel contributions of the model and its original capability in generating optimal plans for hotel renovation projects that enable hotel owners to maximize revenues of their hotels during renovation work while minimizing hotel renovation costs.
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Wangsa, Vanessa, Ivana Valencia Erwen, Sharren Natasha, Patricia Shielline, Regina Calista Poluan, Nuraeni Wulandari i Kalfin Kalfin. "The Impact Of Outsourcing on Hotel Efficiency and Performance". International Journal of Humanities, Law, and Politics 2, nr 1 (30.03.2024): 33–37. http://dx.doi.org/10.46336/ijhlp.v2i1.50.
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Outsourcing has become a commonly used strategy in the hotel industry to improve operational efficiency and hotel performance. Hotel performance is very important in maintaining the quality of service provided to consumers. Therefore, this research aims to find out the impact of the use of outsourcing on the efficiency and performance of hotels in the Gading Serpong area. In this research, the data used is hotel data in Gading Serpong. The method used in the research is a qualitative method. Based on the research results, it was found that outsourcing has a big influence on hotel efficiency and performance. The number of hotels in the Gading Serpong area is 8 hotels with a classification of 1 to 5 stars. Every hotel in the Gading Serpong area uses outsourcing as a resource to help meet customer satisfaction by increasing hotel efficiency and performance. These findings provide valuable insights for hotel managers in designing strategies to improve their efficiency and performance. As a result, it is hoped that this research can become an important reference for the hotel industry, especially for hotel managers in the Gading Serpong area, in optimizing the use of outsourcing to improve customer experience and strengthen their market position.
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Chung, Doo-yeon, i Won-Seok Seo. "The Effects of Consumption Motivations and Face Sensitivity on Self-esteem and Subjective Happiness: Focusing on Five-Star Hotels Users". Tourism Sciences Society of Korea 48, nr 4 (30.06.2024): 115–32. http://dx.doi.org/10.17086/jts.2024.48.4.115.132.
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This study analyzed the impacts of 5-star luxury hotel users' consumption motivations and face sensitivity on their self-esteem and subjective happiness. The main findings are as follows: Firstly, hotel users' conspicuous consumption motivation negatively influenced their self-esteem, while pleasure-oriented motivation had a positive impact. This suggests that hotels need strategies to make hotel users appear more sophisticated and trendy while using their hotels. Secondly, among hotel users' face sensitivity factors, public consciousness and self-conscious shame negatively affected self-esteem, while social formality had a positive impact. This indicates that hotels should strategically devise physical and non-physical elements to encourage hotel users to think more positively about themselves. Thirdly, hotel users' self-esteem had a positive influence on subjective happiness. This implies that--although hotel users may consume to keep up with the trends, to show off, or to seek others' recognition--their positive self-perceptions ultimately lead to happiness. Lastly, hotel users' self-esteem showed significant indirect effects on their pleasure-oriented motivation, public consciousness, social formality, and subjective happiness. This underscores the importance of hotel environments--such as entertainment options, signature menus, amenities, and photo spots--in influencing individuals' subjective happiness, especially for hotel users who prioritize social awareness and formality.
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Adiati, Maria Pia. "Overview Smart Hotel di Indonesia yang Merupakan Trend Baru dalam Industri Perhotelan". Binus Business Review 2, nr 2 (30.11.2011): 619. http://dx.doi.org/10.21512/bbr.v2i2.1454.
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Nowadays we can find out many taglines featuring the word Smart Hotel or Smart Traveler. Smart traveler is those who travel in a smart way. We called it smart because they choose the accomodation and the transportation wisely, in accordance with requirements and budget. Meanwhile Smart Hotel tagline comes up since there are many smart travelers who travel a lot to the cities around the world. Smart Hotels are hotels who try to accommodate the current market demands. The latest trend for the travelers is only a clean and comfort accommodation with affordable price but covers all the basic things needed for the travelers. Nowadays, travelers pass most of the time out of the hotel for doing business or either for visiting tourism objects. Typical smart hotels are hotels with 2 stars or 3 stars rating. Even though it is 2 or 3 star hotel, the service is as good as the higher ratings.Some of the hotel management or hotel group try to suite the demand by releasing 2 star or 3 star brand. And in the future, the 2 star or 3 star hotel is the hotel who will rapidly grow and take the majority market since the price is affordable and suites the budget.
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Ivanov, Andrii. "CLASSIFICATION OF «ADULT ONLY» HOTELS AND THEIR GEOGRAPHY". Development of Management and Entrepreneurship Methods on Transport (ONMU) 78, nr 1 (2022): 118–31. http://dx.doi.org/10.31375/2226-1915-2022-1-118-131.
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The article examines the format of hotels, which is becoming popular in the world practice of hotel business and is developing very quickly – «adults only».Was detected that «adults only» hotels have appeared and are developing in contrast to the format of recreation with children and club family hotels with all inclusive system.The result of market relations for these needs is the emergence of hotels «adults only», and the booking application will be approved only if all customers listed in the booking have passed the announced age limit.Synonymous with the term «adults only» is «child-free», «hotel for adults» and so on.In the scientific practice of Ukrainian hospitality there is no such format of hotels. But scholars and practitioners today often use this format of temporary accommodation as a concept, investing in this concept of temporary residence style with a ban on people under 16 years of age.Adult-only hotel should be a temporary accommodation that strictly states that its custo-mers can only be visitors over 16 years or older and is more of a hotel-oriented hotel business model. .Suggested scheme of classification of hotels «adults only» on four indicators: class(4 *****, 5 *****) stars, age characteristics of the client (16+, 18+, 21+, 40+), the status of relations, couples, companies, large families) and individual preferences of the client (entertainment, quiet recreation, dating, nudism, sex challenge).It has been found that adults only hotels are geographically located in the tourist market of the world in four regions of the world: Europe, Southeast Asia, North Africa and Central America.The factors that determine their location on the world map have been identified and adults-only hotels have been analyzed, which have a point location in some countries of the world −Egypt, UAE, Tanzania, Tunisia.The conclusion is made about implementation of the need for theoretical and practical research on the classification and research of the peculiarities of the functioning and prospects of location of hotels «adults only».Key words: hotel, hotel format, adults only, child-free, hotel without children, hotel for adults.
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Hashim, Nur Iman, i Nadzirah Mohd Fauzi. "MUSLIM-FRIENDLY HOTEL IN MALAYSIA: THE DEVELOPMENT, OPERATING CONCEPT, AND ASSOCIATED ISSUES". Journal of Islamic Philanthropy and Social Finance 5, nr 1 (1.03.2023): 14–22. http://dx.doi.org/10.24191/jipsf/v4n12022_14-22.
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Over the last decade, there has been a growing emphasis on the creation of Islamic-related products and services. In response to this trend, hotels developed novel offerings for Muslim customers known as Muslim-Friendly Hotels. However, there has been a paucity of study on the features and implementation of Muslim-Friendly Hotels in the hotel business. As a result, the goal of this study is to better understand the practise of Muslim-Friendly Hotels in Malaysia. A focus group discussion was conducted in this preliminary study to get a knowledge of the practise and issues connected with using the MFH concept in hotel operations in Malaysia. In total, six panels were part in the discussion. The debate was recorded, and the dialogue, as well as the remarks made throughout the discussion, were transcribed, and then categorised based on the questions raised during the discussion. In general, this research discovered three issues in implementing Muslim-Friendly Hotels in Malaysia, including the uncertainty of government regulation, the lengthy procedure of obtaining the Halal certificate, and the lack of a solid supporting system to support the implementation of Muslim-Friendly Hotels. In addition, two Malaysian Standards, MS1900:2005 and MS2610:2015, have been recognised and strongly recommended for incorporation as a unified system in implementing the Muslim-Friendly Hotel idea. Keywords: Hotel Business; Hotel Operation; Islamic Hotel Concept; Muslim-Friendly Hotel
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Cheng, Ching-Hsue, Ming-Chi Tsai i Yuan-Shao Chang. "The relationship between hotel star rating and website information quality based on visual presentation". PLOS ONE 18, nr 11 (2.11.2023): e0290629. http://dx.doi.org/10.1371/journal.pone.0290629.
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The hotel industry is essential for tourism. With the rapid expansion of the internet, consumers only search for their desired keywords on the website when they trying to find a hotel to stay, causing the relevant hotel information would appear. To quickly respond to the changing market and consumer habits, each hotel must focus on its website information and information quality. This study proposes a novel methodology that uses rough set theory (RST), principal component analysis, t-Distributed Stochastic Neighbor Embedding (t-SNE), and attribute performance visualization to explore the relationship between hotel star ratings and hotel website information quality. The collected data are based on the star-rated hotels of the Taiwanstay website, and the checklists of hotel website services are used to obtain the relevant attributes data. The results show that there are significant differences in information quality between hotels below two stars and those above four stars. The information quality provided by the higher star hotels was more detailed than that offered by low-star hotels. Based on the attribute performance matrix, the one-star and two-star hotels have advantage attributes in their landscape, reply time, restaurant information, social media, and compensation. Furthermore, the three-five star hotels have advantage attributes in their operational support, compensation, restaurant information, traffic information, and room information. These results could be provided to the stakeholders as a reference.
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Cerović, Zdenko. "Management hotelskog domaćinstva". Tourism and hospitality management 1, nr 1 (15.05.1995): 95–104. http://dx.doi.org/10.20867/thm.1.1.9.
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Hotelske usluge sastavljene su od skupa raznih usluga u hotelu, ali se mogu razvrstati u osnovne i sporedne usluge. Osnova izbora i dolaska gosta u hotel je hotelska soba. Soba u hotelu je drugi dom gosta, a hotelskom managementu ostvaruje 40 posto ukupnog prihoda. Uređena i privlačna soba postaje prvi zadatak managementa hotela, u određivanju kvalitete hotelske sobe ključnu ulogu ima hotelska domaćica koja se po svojim funkcijama i zadacima svrstava u srednji hotelski management. Domaćica hotela osnovni je čimbenik uspješnog poslovanja hotela i ostvarenja želje gosta da dobije privlačnu sobu, za koju će platiti upravo onoliko koliko ona stvarno i vrijedi na tržištu.
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Malinevska, Oleksandra, Vyacheslav Hubenia, Nataliya Bondar i Larysa Sharan. "PROSPECTS FOR THE DEVELOPMENT OF HOTEL-MUSEUMS IN UKRAINE". GEOGRAPHY AND TOURISM, nr 54 (2019): 25–31. http://dx.doi.org/10.17721/2308-135x.2019.54.25-31.
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The purpose of the article is to analyze the activity of hotel-museums in the world and in Ukraine, to study the problems and prospects of development of hotel-museums in Ukraine. Research methods. Analytical and statistical methods were used in the researches. Results. The classification of hotel-museums is given. The hotel-museums presented in the Ukrainian hotel market are considered and analyzed. The advantages of hotel-museums over other conceptual hotels and their prospects for development in the domestic hotel market are substantiated. The scientific novelty of the article is that the hotel-museum is a new format for Ukraine, since we do not have any hotel that meets the requirements of this type of accommodation facility. In our time, the guest has become more demanding and needs new solutions and approaches in the hospitality field. Non-standard accommodation formats have always attracted tourists with their strangeness and uniqueness. The hotel-museum is not only a non-standard accommodation facility for tourists, but also carries historical and cultural value. The museum is an element of a complete tourist package. The prospect of combining a museum with a hotel enterprise is of great importance for the tourism infrastructure, as it will give impetus to the development of new hotel formats and tourism in general. As tourists increasingly become oriented towards the experience and knowledge of travel, the format of the hotel-museum is an advantage among other conceptual hotels. Unlike concept hotels that are common around the world, the number of museum hotels is not so significant. The trend of "hotel-museum" has appeared recently, despite the fact that nowadays there is no official definition of this type of accommodation facility. It has led to the creation of hotel facilities that do not have their own museum or museum space, but position themselves as hotel- museums. The concept of "hotel-museum" is quite promising for Ukraine, because the historical and cultural heritage of our country attracts many tourists from all over the world. In spite of this, in Ukraine only four accommodation facilities call themselves hotel-museums. The article provides recommendations for domestic hotel-museums that will help support hotel enterprises with their chosen concept. Practical importance. The results obtained give an impetus to the development of domestic tourism and can be used in further scientific studies and educational materials.
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Pratiwi, Mutia Rizky, Fithri Selva Jumeilah i Fathiyah Noprian. "Sistem Informasi Customer Relationship Management Pada Hotel Grand Malaka Ethical Palembang Berbasis Web". Journal of Information Technology Ampera 1, nr 2 (1.08.2020): 61–74. http://dx.doi.org/10.51519/journalita.volume1.isssue2.year2020.page61-74.
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Grand Malaka Ethical is a sharia hotel located in Palembang City with a three-star classification, located on Jalan Malaka II No.5. With the rapid development of technology today, many hotel booking applications that provide star-rated hotels with cheap and good prices make Hotel Grand Malaka must compete with other hotels in order not to be left behind. Grand Malaka Ethical Hotel still uses minimal applications and recently hotel visitors continue to decline. This study aims to create a web-based Customer Relationship Management Information System using the Prototype system development method. This research has produced a Web-based Customer Relationship Management Information System at the Grand Malaka Ethical Palembang Hotel that has been tested and will be implemented by the hotel in 2021.
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Puciato, Daniel. "The Functioning of Urban Hotels in the Natural Environment". Folia Oeconomica Stetinensia 20, nr 2 (1.12.2020): 314–31. http://dx.doi.org/10.2478/foli-2020-0050.
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Abstract Research background: There are numerous interactions between the natural environment and a hotel company. On the one hand, the natural environment affects the hotel; on the other hand, the hotel has a significant impact on the environment. Dynamic changes in the natural environment and their effects on the functioning of hotels make it important to assess the strength and directions and to identify the conditions and consequences of these mutual interactions. Purpose: The paper aims to assess interactions taking place between the natural environment and hotels located in Wroclaw, Poland. Research methodology: The main research method was a diagnostic questionnaire survey. The study was carried out 2017 among the owners or managers of 24 hotels from Wrocław. Chi-squared tests were conducted and Cramer’s V measures of association were calculated. The level of statistical significance was set at ex ante α = 0.05. Results: In the opinion of the highest percentage of respondents, interactions between the natural environment and Wroclaw hotels are of low strength and are neutral. The hotel type was associated with the strength of the environmental impact on the hotel. In the Wrocław hotels that were researched there were significant correlations between the strength of the hotel’s impact on the natural environment, hotel specific location, and quality standard (hotel rating). Novelty: Potential correlations between the strength and directions of interactions between hotels, as well as between the natural environment and organizational and functional characteristics of urban hotels have not been researched before.