Artykuły w czasopismach na temat „Grocery retail”
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Eizenberg, Alon, Saul Lach i Merav Oren-Yiftach. "Retail Prices in a City". American Economic Journal: Economic Policy 13, nr 2 (1.05.2021): 175–206. http://dx.doi.org/10.1257/pol.20180218.
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This study examines grocery price differentials across neighborhoods in a large metropolitan area (the city of Jerusalem, Israel). Important variation in access to affordable grocery shopping is documented using CPI data on prices and neighborhood-level credit card expenditure data. Residents of peripheral, nonaffluent neighborhoods are charged some of the highest prices in the city and yet display a low tendency to shop outside their neighborhood. In contrast, residents of affluent, centrally located neighborhoods often benefit from lower grocery prices charged in their own neighborhood while also displaying a high propensity to shop at the hard discount grocers located in the city’s commercial districts. The role of spatial frictions in shaping these patterns is studied within a structural model where households determine their shopping destination and retailers choose prices. The estimated model implies strong spatial segmentation in households’ demand. Counterfactual analyses reveal that alleviating spatial frictions results in considerable benefits to the average resident of the peripheral neighborhoods. At the same time, it barely affects the equilibrium prices charged across the city, and so it does little to benefit households with limited mobility (e.g., the elderly). (JEL L11, L81, R22, R23)
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Rollings, Raymond S. "Retail-Grocery–Floor Failure". Journal of Performance of Constructed Facilities 9, nr 2 (maj 1995): 137–45. http://dx.doi.org/10.1061/(asce)0887-3828(1995)9:2(137).
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Stewart, Barbara L. "Pandemic Panic and Retail Reconfiguration: Consumer and Supply Chain Responses to COVID- 19". Journal of Family & Consumer Sciences 113, nr 1 (1.04.2021): 7–16. http://dx.doi.org/10.14307/jfcs113.1.7.
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COVID-19 ignited a revolution in retail. Family and consumer sciences (FCS) professionals, including students of retail and consumer sciences, can be the change agents that create the post-pandemic retail future. Massive disruptions to traditional retail practices for both consumers and retailers will result in changed retail environments as the United States and the world recoil and enter a new era changed by the global pandemic. Consumers have experienced panic and product availability anxieties, especially in food and grocery products. Shelves have been devoid of toilet paper, antibacterial products, and flour. Online shopping, including delivery and store pickup, is the new reality, with online sales at full-assortment grocers up 325% for March 12 and 13 in the midst of the panic (Melton, 2020). Retailers, especially grocers, have scrambled to maintain inventory and boost employment to feed the population, while non grocery brick-and-mortar retailers closed their doors and lost revenue to pay employees, leases, and outstanding invoices. How long until familiar times return—or will they? Forging ahead and influencing the post-pandemic retail world presents an opportunity for FCS professionals and consumers.
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Ali, Jabir, Ashwin Chandra i Tabassum Ali. "Self-started versus Family Inherited Businesses: A Comparison of Managing Unorganized Food Grocery Retail Stores in an Emerging Economy". Business Perspectives and Research 5, nr 1 (21.12.2016): 24–35. http://dx.doi.org/10.1177/2278533716671618.
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This study aims at analyzing the difference in food grocery retail store logistic management between self-started and family inherited retail businesses. The study has been carried out through in-depth personal interview of 40 unorganized grocery retail stores in Lucknow Uttar Pradesh, using a structured questionnaire. Simple statistical techniques such as descriptive statistics and cross-tabulation have been applied on the survey data. Chi-square test has been used to analyze the statistical difference in the processes of retail store management between self-started and family inherited business grocery stores. Findings indicate that those who joined the family run businesses are younger in age as compared to the ones who self-started their grocery stores. Similarly, the average retailing experience of self-starters is (10 years) and family inherited retails is (5 years), showing significant difference statistically, implying that both the groups have different level of retailing experiences. The study also analyzes the difference in methods of logistics management across the different types of unorganized retailers. Analysis indicates that both self-started and family inherited retail businesses follow similar management practices. There are a limited number of in-depth studies on unorganized retail operations based on primary data analysis. The findings of this study provide practical insights on difference in profile of self-started versus family inherited retail businesses and adoption of logistics processes in managing their stores.
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Mkansi, Marcia, Sander de Leeuw i Olatoye Amosun. "Mobile application supported urban-township e-grocery distribution". International Journal of Physical Distribution & Logistics Management 50, nr 1 (14.11.2019): 26–53. http://dx.doi.org/10.1108/ijpdlm-10-2018-0358.
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Purpose The purpose of this paper is to present a mobile application supported townshipand urban e-grocery distribution models that uses a software application (app) to bridge the infrastructural barriers, costs and complexities associated with e-grocery delivery operations in rural township areas. Design/methodology/approach Using a qualitative multi-case approach and semi-structured interviews, the study explored distribution practices of eight national emerging e-grocery retail businesses to demonstrate how mobile applications can facilitate South African urban and township e-grocery delivery models. Findings The study reveals how the need to scale the use of new mobile application innovations fuels value-added services that power new e-grocery distribution models. Of interest is how the application aggregates demand rapidly, respond to demand within a short lead time and how e-grocers use competitors’ stores as their fulfilment centres. The use of apps reveals a slow transformation of society towards an inclusive model that integrates different types of workers in an informal context. Practical implications The mobile application value-added service business model offers a new wave of scaling e-grocery retail to rural and township areas constrained by technological, economic and road infrastructure. The apps transcend e-grocery barriers and enables small businesses with limited resources to leverage e-grocery market opportunities that are unimaginable in townships and rural areas. Originality/value The innovative mobile platform-base model offers emerging contextual insight of a pull e-grocery distribution model that demonstrates the supply chain innovations for addressing under-resource and under-developed logistics infrastructure.
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Cochoy, Franck. "Open-display and the ‘re-agencing’ of the American economy: Lessons from a ‘pico-geography’ of grocery stores in the USA, 1922–1932". Environment and Planning A: Economy and Space 52, nr 1 (20.03.2018): 148–72. http://dx.doi.org/10.1177/0308518x18763165.
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This paper aims to describe marketization processes in terms of ‘market agencing’. The agencing framework is presented through the study of the Progressive Grocer, a trade magazine that presented new ideas about the grocery business and proposed novel ‘agencements’ for American grocery stores in the early 1920s. The case shows that agencing consists of combining the agency of grocers and market devices to shape a different retail environment; that is, a new ‘agencement’ as a situated and flexible combination of market equipment and managerial logics. The paper shows how the introduction of ‘open display’ – that is, providing a better visual access to the goods while preserving service – introduced new furniture and ideas, and thus eased the transition from counter service to self-service. The first section presents the agencing framework, the empirical source, The Progressive Grocer, and the method used to analyse it. This method is labelled ‘pico-geography’. The idea is to conduct analysis on an even smaller scale than micro-geography by focusing on spatial reconfigurations that occur at the indoor and store level. The second section presents the concept of the open display and describes how it contributed to ‘re-agence’ the grocery equipment, workforce and even consumers. The third section puts this journey into perspective, revealing that, though promoted by The Progressive Grocer, it was also part of a larger reconfiguration involving several other actors. The conclusion stresses the empirical, methodological and theoretical contribution of the paper.
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Pps, Jurnalpps, Hendrik Rizqiawan i Dwi Prihantono. "ANALISIS KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN: PERBANDINGAN PADA MODERN RETAIL MINIMARKET DENGAN TOKO KELONTONG DI KOTA SURABAYA". Jurnal Manajerial Bisnis 3, nr 3 (20.04.2020): 201–10. http://dx.doi.org/10.37504/jmb.v3i3.256.
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This research aims to explain the analysis of service quality to customer satisfaction, also to know there is a difference between service quality analysis to customer satisfaction, at modern retail minimarket and grocery store in city Surabaya. Respondents in this study as much as 100 people who are at least 16 years old, ever shop in modern retail minimarket and grocery store, and stay settled or while in the city of Surabaya. Based on the results of the analysis, it is known that there is a significant influence between quality of service to customer satisfaction in modern retail minimarket and grocery store in Surabaya city. And it is also known that there is a difference between service quality analysis on customer satisfaction in modern retail minimarket and grocery store based on different test, where both of these variables have GIS. (2-tailed) = 0.000 means below 0.05.Keywords: modern retail minimarket, grocery store, service qualiy, customer satisfaction
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Alftan, Annika, Riikka Kaipia, Lauri Loikkanen i Karen Spens. "Centralised grocery supply chain planning: improved exception management". International Journal of Physical Distribution & Logistics Management 45, nr 3 (7.04.2015): 237–59. http://dx.doi.org/10.1108/ijpdlm-02-2014-0017.
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Purpose – The purpose of this paper is to present an operations model for retail replenishment collaboration and identifies its expected benefits and limitations for the members of a grocery supply chain. Design/methodology/approach – A case study is conducted on a development project between a grocery wholesaler and two grocery product suppliers. Data are collected through semi-structured interviews with key respondents from four different companies. Findings – Despite advances in collaborative practices in grocery supply chains, retail store replenishment management faces challenges. In particular, demand exceptions management is a challenge in the grocery industry. A replenishment model called Collaborative Buyer-Managed Forecasting (CBMF) creates a proactive planning approach and a platform for close collaboration in the supply chain. The centralised forecasting transforms retailer sales data into a plan which serves the whole supply chain by creating one-order forecast. The CBMF model facilitates efficient demand management, improves demand responsiveness and promotes better availability of products in retail stores. Research limitations/implications – CBMF provides a replenishment planning model for the whole supply chain. It is tested to a limited extent in one supply chain. Practical implications – The study provides managers with a better understanding of the benefits of centralised forecasting and closer replenishment collaboration, especially during periods of exceptional demand. Originality/value – A new approach for managing demand in grocery supply chains with centralised forecasting is provided.
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Langston, P., G. P. Clarke i D. B. Clarke. "Retail Saturation, Retail Location, and Retail Competition: An Analysis of British Grocery Retailing". Environment and Planning A: Economy and Space 29, nr 1 (styczeń 1997): 77–104. http://dx.doi.org/10.1068/a290077.
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The appreciably dramatic idea that British grocery retailing is facing imminent saturation has attracted increasing attention particularly since the mid-1980s to late 1980s. In this paper we seek to review and attempt to sophisticate the debate over saturation by providing a detailed discussion and spatial analysis of current levels of retail provision. This analysis, in itself, offers a view of the potential for future retail expansion. We argue here, however, that spatial patterns of retail provision must be interpreted carefully, particularly given the profoundly different competitive conditions that characterise British grocery retailing in the 1990s as compared with the 1980s. In considering both the spatial patterns of, and competitive processes underlying, British food retailing, we offer an account of recent retail geography in a way that synthesises approaches that are all too frequently presented as antagonistic.
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Kamble, Ashish, Maaj Bairagdar, Vaibhav Jadhav i D. A. Bhosale. "Online Grocery Shop". International Journal for Research in Applied Science and Engineering Technology 10, nr 5 (31.05.2022): 695–98. http://dx.doi.org/10.22214/ijraset.2022.41919.
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Abstract: Online shopping has been known as a rapidly growing business, and although online grocery shopping has not followed these same growth patterns in the past, it is now being recognized for its potential. As such, the focus of previous online shopping research has seldom encompassed this specific retail market, with the existing studies focusing essentially on consumers’ motivations and attitudes, rather than how consumers actually shop for groceries online. Therefore, this dissertation has the objective of uncovering some of the details of consumer decision making processes for this specific online retail market, details which can help further both academic research and managerial knowledge. The general consumer decision making process is characterized by a pre-decisional, a decisional and a post-decisional phase. All of which were addressed in an exploratory fashion, through a mixed methods strategy which combined both quantitative and qualitative methods of data collection. One of the main results obtained through this study is the complementarity of retail channels - as it was found that online grocery shopping serves essentially for major shopping trips, being complemented with smaller trips to traditional stores. Keywords: Xampp Server- Version 8.0.11 size 671bytes, HTML, CSS, JavaScript, PHP- Version:-7.3.21, MySQL- Version:- 8.0.13, QR Code
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Kureshi, Sonal, i Sujo Thomas. "Online grocery retailing – exploring local grocers beliefs". International Journal of Retail & Distribution Management 47, nr 2 (16.04.2019): 157–85. http://dx.doi.org/10.1108/ijrdm-05-2018-0087.
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Purpose The purpose of this paper is to understand the beliefs of local grocery retailers about online grocery retailing. Using the theory of planned behavior (TPB), the study explores the outcome, normative and control beliefs held by the local grocers about online grocery retailing which would eventually translate into behavior. Factors influencing local grocers intention to participate or refusing to participate in the online grocery retailing was investigated. Design/methodology/approach In total, 20 in-depth interviews with local grocery retailers were conducted ranging from small to large sized retail stores from a city in the western part of India. The sample included two groups of local grocers – first, grocers who partnered with online retailers as suppliers. This group included those retailers who had partnered but discontinued later and second, grocers who had not partnered with online retailers. In-depth interviews with the local grocery retailers were conducted using TPB as a basis to uncover local grocers’ beliefs toward online grocery retailing and predict their behavior. Findings The outcome beliefs were classified into five broad heads – business expansion; gaining visibility and reputation; customer expectations; inventory management; and margins, costs and technical issues. The normative belief was that the actions and response to online grocery retailing would be governed by their referent group – the consumers. The main control belief was that partnering with online grocery retailing would result in loss of control regarding their business operations. Research limitations/implications The results indicated that in a country like India especially in small to medium size towns, online grocery retailers would have to think of creative ways to involve the local grocery retailers to grow their business. The local grocers due to their size were able to adapt to the requirements of their referent consumers without any additional cost. They were unlikely to give up control regarding how they run their business. The main limitation of this study was the exploratory nature of this study which makes it difficult to prioritize the importance given to each belief. The study sample was restricted to one city in India, and future studies could include other cities. Practical implications The findings have practical implications for online grocery retailers who wish to expand into emerging markets like India. It provides understanding about the local grocery retailers who were the major competitors of online grocery retailers. It provides direction to integrate and partner with the local grocers and utilize them for mutual benefits. Originality/value Given the absence of academic literature in the public domain, this study provides a platform for future studies in this area. This paper is a systematic attempt to uncover the underlying beliefs of local grocery retailers who were the key players in the grocery retailing business.
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HO, CHING-WEI, JOHN TEMPERLEY i CLAUDIO VIGNALI. "TITLE: RETAIL BRANDING MODELS IN TAIWANESE RETAIL GROCERY MARKET". International Journal of Management Cases 9, nr 3 (1.01.2007): 305–14. http://dx.doi.org/10.5848/apbj.2007.00033.
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Lapoule, Paul. "The French Grocery Retail Company Intermarché Develops the ‘Click and Drive’ Model". South Asian Journal of Business and Management Cases 3, nr 1 (19.05.2014): 65–76. http://dx.doi.org/10.1177/2277977914525294.
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The purpose of this case study is to let the readers identify the key success factors of the French grocery retail companies’ drive-through model. A case study approach is used to describe clearly issues confronting Intermarché, the third largest French grocery retail company, to the important and fast drive-in model development. The large French grocery retailers are investing heavily in the ‘click and drive’ format in order to avoid having to make home deliveries and bear the substantial costs associated with the ‘last mile’. Investing in selected drive-in locations is a cheaper way for them to expand their area of coverage than investing in new outlets. But they still have to deal with a new and difficult format, which presents a number of challenges from the strategic, logistic and marketing points of view. This case study provides an insight into the success of the grocery ‘click and drive’ (or drive—or drive-in) model developed by French grocery retail companies and allows understanding the basis of their competitive advantages. It can also help large grocery retailers to achieve their development objectives and counter the stagnation of traditional retail formats in Western Europe.
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O'Brien, L. G., i C. M. Guy. "Locational Variability in Retail Grocery Prices". Environment and Planning A: Economy and Space 17, nr 7 (lipiec 1985): 953–62. http://dx.doi.org/10.1068/a170953.
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In this paper a number of locational explanations of retail price variation are examined using a price survey of two shopping baskets in Cardiff. From the results it can be seen that distance-decay and zonal hypotheses are not supported by the Cardiff data but significant price differences do exist if the type of location is analysed with controls for organisational type and store size.
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Luo, Rong. "Store brands and retail grocery competition". Journal of Economics & Management Strategy 27, nr 4 (21.05.2018): 653–68. http://dx.doi.org/10.1111/jems.12254.
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McGoldrick, Peter J., i Helen J. Marks. "Shoppers' Awareness of Retail Grocery Prices". European Journal of Marketing 21, nr 3 (marzec 1987): 63–76. http://dx.doi.org/10.1108/eum0000000004687.
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Fernie, John, Frances Pfab i Clive Marchant. "Retail Grocery Logistics in the UK". International Journal of Logistics Management 11, nr 2 (lipiec 2000): 83–90. http://dx.doi.org/10.1108/09574090010806182.
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Perkins, Ben. "The European retail grocery market overview". British Food Journal 103, nr 10 (listopad 2001): 744–48. http://dx.doi.org/10.1108/00070700110696751.
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Rashid, Abdul, i Varsha Rokade. "Service Quality Influence Customer Satisfaction and Loyalty". UKH Journal of Social Sciences 3, nr 1 (24.06.2019): 50–61. http://dx.doi.org/10.25079/ukhjss.v3n1y2019.pp50-61.
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Study is aimed at measuring dimensions of Retail Service Quality that has an impact on Customer Satisfaction and Customer Loyalty in organized Food and Grocery Retail shoppers of Bhopal City in central India. Data was collected from 216 food and grocery customers using Convenience Sampling technique through Structured Questionnaire. IBM SPSS 16 software for Exploratory Factor Analysis (EFA) and Smart PLS 3.2.6 software for Confirmatory Factor Analysis (CFA) and Structural Equation Modelling (SEM) were used to analyse and validate the Path Model. The SEM results reveal that three factors viz. Physical Aspects, Price and Payment do not have a significant positive influence on Customer Satisfaction. Also, Customer Satisfaction has significant positive influence on Customer Loyalty. The study offers opportunities to organized Food and Grocery Retailers in Central India to focus on these Service Quality Dimensions while formulating strategies for gaining competitive advantage, attracting new customer and at the same time retain old customers by enhancing Customer satisfaction and Customer Loyalty.
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Meena Rani, N., i K. Ramachandra. "Growth in Grocery Retailing in India-Competitive Landscape of Modern vis-a-vis Traditional Grocers". SDMIMD Journal of Management 6, nr 2 (1.09.2015): 9. http://dx.doi.org/10.18311/sdmimd/2015/2655.
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As India witnessed surge of modern retail format over the last decade, significant developments have taken place in its retail landscape. The authors felt it appropriate to check the reality at ground level to ascertain the truth in earlier projections or perceptions towards the modern vis a vis traditional grocery retailing. Hence a study was undertaken, largely relying on secondary data, to identify key trends which in turn would provide critical insights to the academicians, researchers and policy makers. The analysis was done for a review period from 2008-13 and forecast period from 2013-18. Key findings include a robust growth in terms of number of outlets and turnover of both modern and traditional formats during review period. The forecast seems to be more promising for modern retailers than it is for the traditional players. As the customer are getting more discerning, and strive to get value for money, convenience and product variety, the modern retailer should leave no room for complacency to meet the growing and varying needs of the consumers. The traditional mom and pop stores need to go for substantial makeover to remain relevant and a reckoning force in the booming sphere.
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Chimhundu, Ranga, Eric Kong i Raj Gururajan. "Category captain arrangements in grocery retail marketing". Asia Pacific Journal of Marketing and Logistics 27, nr 3 (8.06.2015): 368–84. http://dx.doi.org/10.1108/apjml-08-2014-0124.
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Purpose – The purpose of this paper is to examine shelf management practices of grocery retail chains and their category captains (CCs) in the marketing of consumer packaged goods. Design/methodology/approach – This is a qualitative, exploratory study that is set in a duopoly retail environment in the Asia-Pacific region. The study employed 18 in-depth interviews with executives and managers of two umbrella retail organisations and their suppliers/manufacturers. The method of data analysis employed was content analysis. Findings – Despite CC input in merchandising decisions, it is the retail chains that have the final say on shelf matters. There is no risk of strategic loss of power in employing CCs to manage store product categories on behalf of, or in partnership with retailers provided the retail chains closely monitor the activities and decisions/recommendations of the captains. Research limitations/implications – The paper is developed from data obtained from the grocery retail industry of one economy. Future research would need to extend this study to other economies with similar as well as different conditions. Practical implications – The research offers reassurance to grocery retail practitioners who may be contemplating lessening the burden of managing all their store categories by themselves and switching to CC arrangements. The reassurance is that the reported risk associated with loss of power is manageable. Originality/value – The paper has created a typology termed the “category captain arrangement/grocery retail concentration matrix” and specific directions for further research.
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Peel, Derrell S. "115 The Beef Industry in a Post-Pandemic World". Journal of Animal Science 99, Supplement_1 (1.05.2021): 40. http://dx.doi.org/10.1093/jas/skab054.070.
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Abstract The onset of the COVID-19 pandemic in 2020 caused unprecedented shocks and disruptions in the cattle and beef industry. The shutdown of food service in March 2020 caused an unparalleled stacking of food demand on the retail grocery sector. The rigidity and specialized nature of food service and retail grocery supply chains, compounded by a surge in consumer demand at retail grocery, resulted in temporary shortages of meat in other consumer products in supermarkets. The food service sector recovered somewhat over many weeks but remained diminished through the balance of 2020 and beyond. In April 2020, COVID-19 infections affected the labor forces of many meat packing and processing facilities and resulted in significant reductions in beef packing and further processing for eight to twelve weeks. This caused additional product shortages in retail grocery and food service sectors. These impacts have raised many questions about how the beef industry might adapt to be more resilient in the face of such profound disruptions. Possible changes include more use of multi-purpose facilities (less specialized for food service or retail grocery supply chains); design changes in new plants and retrofitting existing facilities to reduce human health impacts; changes in labor management; changes in inventory management; and changes in business supply chain management and risk assessment practices.
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Jain, Prachi, i Vijita Singh Aggarwal. "Developing a service quality scale in context of organized grocery retail of India". Management Decision 56, nr 9 (10.09.2018): 1969–90. http://dx.doi.org/10.1108/md-08-2017-0790.
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PurposeThe purpose of this paper is to check the reliability and validity of a well-acknowledged scale developed by Pratibha A. Dabholkar (1996) in the context of Indian organized grocery retail and also to identify new aspects of service quality with respect to grocery retail from literature that have not been taken into account in earlier studies and to finally develop a new scale to measure service quality of organized retail grocery stores with consultation from several experts.Design/methodology/approachIn order to achieve the objectives of the research, both descriptive and exploratory research designs have been employed such that a survey of 800 respondents was undertaken as part of descriptive research whereas exploratory research was conducted to add new dimensions to the existing service quality measurement model so as to develop a new comprehensive scale.FindingsThe results of the study suggest that all the five dimensions of Dabholkar’s model are not suitable to measure service quality in Indian organized grocery retail stores. Therefore, a new instrument with total four dimensions has been developed.Practical implicationsThe study is of great importance for the retailers as it offers a more comprehensive and specific scale to measure service quality of organized grocery retail stores.Originality/valueThis research supports and makes contribution to the previous research on development of service quality measurement scales in Indian context.
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Yadav, Rajesh K., i Manoj Verma. "Consumer Preference towards Retail Stores for Food and Grocery in Evolving Retail Market". International Letters of Social and Humanistic Sciences 60 (wrzesień 2015): 102–11. http://dx.doi.org/10.18052/www.scipress.com/ilshs.60.102.
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The study reveals that young and high income consumer preferences for grocery shopping are gradually shifting from local kirana stores to organized retail stores. The study was carried out in the market of Indore. Multivariate statistical techniques were used to analyze the data collected with the help of a structured questionnaire. The main objective of the study is to understand whether Indian consumers are likely to move from conventional kirana stores to organised retail grocery stores while shopping for groceries. The study found that the customer perceived to be more satisfied with organised retail store when compared with conventional kirana stores in relation with price and benefits in shopping.
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Harrison, Steven, i Pamela Ann Gordon. "Misconceptions Of Employee Turnover: Evidence-Based Information For The Retail Grocery Industry". Journal of Business & Economics Research (JBER) 12, nr 2 (29.03.2014): 145. http://dx.doi.org/10.19030/jber.v12i2.8528.
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Employee turnover rates are higher in the retail grocery industry in comparison to other industries. This level of turnover produces demoralizing effects on the grocery industrys profitability. The lack of evidence-based information regarding causes of employee turnover may result in senior level leadership within the retail grocery industry formulating retention strategies based upon conjecture. Basing retention strategies on turnover misconceptions may be costly and actually fail to reduce turnover. For these reasons, this study sought to fill the knowledge gap by providing the grocery industry with evidence-based information on the topic of employee turnover. In an effort to provide a better understanding of the factors that support an engaged workforce, data from 151 frontline retail grocery employees gathered perceptions of their work environment, burnout, and turnover intentions. The participating employees represented one grocery chain in Western New York. The key finding was that value conflicts have a strong, statistically significant relationship with cynicism, which in turn increases the likelihood for employee turnover. Making use of this evidence-based information may help in creating strategies for a more engaged workforce and retaining the most valuable employees.
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R., Nandekar,, i Sandhane, R. "Study and Evaluation of Sales and Marketing Strategies of Grocery Shops in Jabalpur City". CARDIOMETRY, nr 24 (30.11.2022): 718–28. http://dx.doi.org/10.18137/cardiometry.2022.24.718728.
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Recent interest in “marketing techniques” has intensified the emphasis on temporary changes in retail types such as malls, hyper/supermarkets, grocery stores, department stores, discount stores, and convenience stores. This research found that four marketing elements, namely product, price, location, and promotion, have a major impact on modern marketing and customer satisfaction. Following a brief analysis, this paper aims to evaluate retailers’ effective marketing strategies and apply them across new retail formats to improve their sales. The marketing strategy and the actions of the Retailers differ from one location to another. There is a common belief that persons with varying levels of income live in different regions. This research was undertaken to determine the variations in the marketing strategies of grocery store owners because of variations in locations, or rural areas cantered on this presumption. For the thesis, grocery store owners of numerous Jabalpur city locations are considered. The areas were chosen based on the living area of a specific income group of people. Expected Outcome: The retailer can leverage the study for effective marketing. The study will help to do smart marketing for the retail industry.
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Watson, Iain, Steve Wood i John Fernie. "“Passivity”: a model of grocery retail price decision-making practice". European Journal of Marketing 49, nr 7/8 (13.07.2015): 1040–66. http://dx.doi.org/10.1108/ejm-01-2014-0047.
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Purpose – This paper aims to explore the applied context of grocery retail pricing practice to understand how pricing executives approach “regular price” decision-making (as opposed to promotional pricing). The study seeks to inductively develop a model of regular price decision-making in grocery retailing. Design/methodology/approach – The research uses an inductive methodology involving interviews with pricing executives working for grocery retailers that account for approximately 85 per cent of the UK, and 64 per cent of USA, grocery market retail sales. The approach is appropriate given the underdeveloped research insights into regular pricing within food retailers. Findings – It is found that regular pricing is undertaken with little sophistication, typically, on the basis of simple, inflexible rules that result in conflicting goals. A typology of three pricing roles was identified, although all share an underdeveloped understanding of the effects of price changes on customer demand and the implications of competitor reactions. These contexts, causes and conditions lead to a range of consequences; notably, a degree of pricing inertia, “customer-less” pricing and “enforced symbiosis” – coping outcomes. Taken together, a theory of “passivity” pricing is identified. Originality/value – The research presents a contribution to new knowledge in the field of retail marketing by developing theory in retail pricing. In contrast to much extant research on grocery pricing, this paper accesses the insights and opinions of the pricing executives themselves. It exposes the realities of regular price decision-making across two developed retail markets and offers managerial insights.
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Febriana, Widia, Juliana Palit i Defel Septia Septian. "SUPPLY CHAIN MANAGEMENT IN FINNISH RETAILING COMPARISON TO WORLD CLASS COMPANY CASE SEVEN ELEVEN JAPAN.CO AND WALMART". JCOMENT (Journal of Community Empowerment) 1, nr 3 (24.10.2020): 22–39. http://dx.doi.org/10.55314/jcoment.v1i3.254.
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Lee titled The Triple A Supply Chain. In the article Lee picks up one world-class company that has excelled in designing its supply chain to meet the three points that make supply chains effective according to Lee. Those three are the long and short time flexibility and interest group commitment. The purpose of this research was to find out how the supply chains of Japanese and Finnish retail companies are different or similar to each other, how can Finnish retail companies improve their supply chains, and what kind of electronic tools are used in retail supply chains. The scope of the study was limited to the supply chains of grocery retail business in Finland and Japan and in particular Seven Eleven Japan and Walmart. The current situation of the grocery retail industry in Finland and Japan and the main trends of the grocery retail markets in both countries were described. Seven-Eleven Japan has developed an extensive franchise network and performs a key role in the daily operations of this network.
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Pires, Maria, Joaquim Pratas, Jorge Liz i Pedro Amorim. "A framework for designing backroom areas in grocery stores". International Journal of Retail & Distribution Management 45, nr 3 (13.03.2017): 230–52. http://dx.doi.org/10.1108/ijrdm-01-2016-0004.
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Purpose The design of retail backroom storage areas has great impact on in-store operations, customer service level and on store life-cycle costs. Moreover, backroom storage in modern retail grocery stores is critical to several functions, such as acting as a buffer against strong demand lifts yielded by an ever-increasing promotional activity, stocking seasonal peak demand and accommodating e-commerce activities. The purpose of this paper is to propose a framework to design retail backroom storage area. Furthermore, the authors aim to draw attention to the lack of literature on this topic, while clarifying the relationship between this promising research stream and the considerable body of research regarding the design and operations of conventional warehouses, as well as retail in-store operations. Design/methodology/approach The key literature on backrooms, grocery retail, in-store operations, warehouse design and operations was reviewed. This allowed an understanding of the gap in the literature regarding the design of backrooms. Moreover, a case study methodological approach was conducted in a Portuguese retailer to extend the literature review. Findings Despite having functions similar to conventional warehouses, backroom storage facilities have particularities that deserve a distinct analysis. Thus, the authors stress these differences and demonstrate how they influence the development of a novel backroom design framework. Originality/value This paper fills a gap by proposing a framework to design backroom areas. Furthermore, this research may help practitioners to better design backroom areas, since this process currently lacks a formal and standardized procedure.
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Rajagopal, Dr. "Architecting MexGro: introducing online experience for shopping ethnic products". Emerald Emerging Markets Case Studies 3, nr 5 (14.11.2013): 1–11. http://dx.doi.org/10.1108/eemcs-10-2013-0196.
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Subject area Marketing plan; virtual shopping; consumer behavior. Study level/applicability Undergraduate. Case overview This case discusses the e-commerce plan of new online grocery company in Mexico, MexGro, which is planning to emerge as low-cost outlet as compared to the brick-and-mortar establishments in the market. MexGro is an online grocer with a round-the-clock call center to process phone-based orders and to provide customer support. The grocery online company is aimed at setting up a virtual grocery shop by the name of MexGro S.A de C.V to serve cross-cultural products to the Hispanic and Asian communities in Mexico. The MexGro, being a virtual shop, need not pay for checkout clerks; display cases, or parking lots, online grocers can drop prices below those of retail stores and remain profitable. This case explores online consumer-shopping behavior, the economics of online and offline grocery distribution, and the challenges of uniting a pure information business with a mundane package delivery service. Expected learning outcomes This case may be discussed towards learning developing effective online marketing planning strategy for the niche markets. The specific learning objectives of the case are: to analyze the virtual marketing planning constituents for developing customer-centric marketing within a niche and explore the possibilities of sustainable business growth to encourage strategic thinking towards developing online marketing plan and develop effective communications among the consumers and to address the critical online planning issues, such as what are the prospects for grocery shopping on the internet. The case allows students to grapple with the strategic and tactical decisions on planning for the online marketing companies. Students will also become familiar with key questions/issues raised by the various executives of the company in formulating the online marketing plan for ethnic grocery in a niche business environment: the case challenges students to think about how online grocer creates the most value for customers and how grocer will likely be able to overcome the competition from the brick-and-mortar grocers. Should Wal-Mart be aggressive in launching its grocery brand? The case raises issues to debate on how the organizational and system decisions are faced by managers in developing a virtual shopping culture in Mexico as the company has the goal to move among more efficient competitors in the supermarket industry, and How the online marketing plan can be implemented within a niche. This case study would take students through the rise of a private brand to the strategies of its sustainability in the competitive marketplace. This case illustrates the importance of using new variables in developing an effective marketing plan when companies reinforce their products in the niche markets. The discussion in the case allows students an opportunity to evaluate online marketing planning and their brands in a niche as well as in a competitive marketplace. Supplementary materials Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.
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Rontanen, Jonatan, David B. Grant i Wojciech Piotrowicz. "INVESTIGATING SUPPLY CHAIN COOPERATION IN FINNISH GROCERY RETAIL". Zeszyty Naukowe Uniwersytetu Gdańskiego. Ekonomika Transportu i Logistyka 71 (10.11.2017): 19–34. http://dx.doi.org/10.5604/01.3001.0010.5721.
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This paper explores how a cooperative approach to supply chain management enhances supply chain performance under fluctuating demand and uncertainty in the grocery retail sector. The exploratory and qualitative empirical study comprises a two-echelon case study of a Finnish grocery retail supply chain focussing on a grocery wholesaler and its tier 1, small retail customers. Interviews were conducted with key respondents at both echelon levels and it was found that cooperation can be a useful and successful technique to reduce costs and improve supply chain performance in a volatile and uncertain demand context. A list of enablers and barriers for supply chain cooperation were developed to guide practitioners and there is a brief discussion of this study’s implications for Poland.
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Klepek, Martin, i Radka Bauerová. "WHY DO RETAIL CUSTOMERS HESITATE FOR SHOPPING GROCERY ONLINE?" Technological and Economic Development of Economy 26, nr 6 (4.12.2020): 1444–62. http://dx.doi.org/10.3846/tede.2020.13970.
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Considering a relatively slow adoption of online grocery shopping in the vast majority of the world markets, the main objective of this study was to uncover any new reasons why customers hesitate to shop groceries online. Moreover, we were not looking for undiscovered discouraging reasons only but also intended to validate previously researched reasons in published studies. Thus, we have first used a systematic literature review to cover all relevant previous studies on online grocery non-buyers. Even though this process is time-consuming, it provides a coherent overview of the published material on the topic. Further, we designed a web-based survey of 670 respondents from the general internet population. The data in open-ended questions related to online grocery attitudes and opinions were analysed by the content analysis. 14 thematic units emerged from the process from which the majority confirmed previously researched negative attitudes toward online grocery shopping. Non-buyers prefer to see grocery in person before buying it, there is a distrust in e-tailers to choose the best and freshest grocery, non-buyers prefer personal contact with the seller and behave habitually. Moreover, they tend to shop offline also because of hedonic reasons and pleasure from the shopping experience. Novel reasons why people hesitate to shop online in this category were the time consumption where consumers perceived online shopping slow regarding order-delivery time gap and were reluctant to pay for the delivery service, to mention just a few. We conclude with a summary of our results and a handful of recommendation for e-tail companies.
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Ahmed, Riaz Uddin. "Social media marketing, shoppers' store love and loyalty". Marketing Intelligence & Planning 40, nr 2 (6.12.2021): 153–68. http://dx.doi.org/10.1108/mip-05-2021-0164.
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PurposeThis study investigates the impact of social media marketing activities (SMMA) on shoppers' store love and the impact of store love on store loyalty in grocery retail. Moreover, it explores the mediating and moderating role of store love and social media usage intensity (SMUI).Design/methodology/approachA survey was conducted among grocery shoppers and social media users in Norway. A total of 177 valid responses were collected and analyzed using partial least squares structural equation modeling (PLS-SEM).FindingsThe study discovered that SMMA impacts store love, and store love affects store loyalty. Store love serves as a mediator between SMMA and store loyalty. SMUI positively moderates the relationship between SMMA and store love; however, the relationship between store love and store loyalty is not moderated by SMUI.Research limitations/implicationsDespite having limited generalizability from a cross-sectional study, this study provides literary additions to the body of knowledge in grocery retail and enhances the cognitive appraisal theory (CAT) and the attachment theory (AT).Practical implicationsThe findings of this study will help grocery shoppers, store managers and grocery chain marketers to comprehend the role of SMMA in building emotional attachment with a grocery store and help make better decisions.Originality/valueFor the first time, this study incorporated SMUI as a moderator in the relationship between SMMA, store love and store loyalty in grocery retail. The study also proposes a new explanation for the relationship between SMMA and store loyalty by highlighting the mediating role of store love.
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Sreelata, N. V. Narasimham i M. K. Gupta. "Segmenting Consumers in Food and Grocery Retail". Indian Journal of Marketing 46, nr 4 (1.04.2016): 24. http://dx.doi.org/10.17010/ijom/2016/v46/i4/90527.
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Urbany, Joel E., Peter R. Dickson i Rosemary Kalapurakal. "Price Search in the Retail Grocery Market". Journal of Marketing 60, nr 2 (kwiecień 1996): 91. http://dx.doi.org/10.2307/1251933.
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Urbany, Joel E., Peter R. Dickson i Rosemary Kalapurakal. "Price Search in the Retail Grocery Market". Journal of Marketing 60, nr 2 (kwiecień 1996): 91–104. http://dx.doi.org/10.1177/002224299606000207.
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The literature has produced an incomplete understanding of factors explaining the variance in price search in markets in which search is a regularly occurring activity. The authors develop a model of price search in the retail grocery industry by expanding the classic cost-benefit model and integrating psychosocial returns and concepts from human capital theory. The results indicate that prior investment search and market mavenism explain significant amounts of variance in price- and specials-related search, respectively, beyond that accounted for by economic costs and returns. The authors further explore the habitual nature of price search in this industry, consider the implications of the social value of price-specials information, and discuss the indirect impact of demographic characteristics. They consider implications for pricing strategy and competition, including reasons why previous research has found that executives overestimate consumer price search.
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Day, Robert W., i Raymond S. Rollings. "Discussion and Closure: Retail-Grocery–Floor Failure". Journal of Performance of Constructed Facilities 10, nr 3 (sierpień 1996): 136–37. http://dx.doi.org/10.1061/(asce)0887-3828(1996)10:3(136).
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Glanz, Karen, Michael D. M. Bader i Shally Iyer. "Retail Grocery Store Marketing Strategies and Obesity". American Journal of Preventive Medicine 42, nr 5 (maj 2012): 503–12. http://dx.doi.org/10.1016/j.amepre.2012.01.013.
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Pujar, Prof Rajlaxmi, i Dr Arun Handa. "Online Grocery Shopping Subscription-Expansion Strategy for Large Retail Formats". Paripex - Indian Journal Of Research 3, nr 8 (15.01.2012): 79–82. http://dx.doi.org/10.15373/22501991/august2014/24.
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Connor, John M. "Evolving Research on Price Competition in the Grocery Retailing Industry: An Appraisal". Agricultural and Resource Economics Review 28, nr 2 (październik 1999): 119–27. http://dx.doi.org/10.1017/s106828050000811x.
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With the end of the Supermarket Revolution in the 1970s, new forms of horizontal, vertical, and geographic competition have appeared to challenge the supremacy of the supermarket format. New retail formats like warehouse stores, supercenters, and fast-food outlets appear to affect local retail supermarket prices. Slotting allowances, coupons, and electronic data gathering have intensified retailer-manufacturer rivalry. Foreign direct investment offers the promise of new European-style management styles in U.S. grocery retailing.
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Riesenegger, Lena, i Alexander Hübner. "Reducing Food Waste at Retail Stores—An Explorative Study". Sustainability 14, nr 5 (22.02.2022): 2494. http://dx.doi.org/10.3390/su14052494.
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Grocery retailers are in a dilemma. They often prioritize availability over other aspects due to strong competition in this sector and the imperative of realizing sales. The target for many grocery retailers has been high on-shelf availability and large variety to increase customer satisfaction. However, this policy contributes to a significant share of overstock. The economic pressure of unsold products, the environmental impact of wasted resources, and the ethical questions arising from discarding edible food, have increasingly thrown the spotlight on grocery retailers to change their strategies. Grocery retailers are thus facing a trade-off between increasing attractiveness via high availability on the one hand, and the environmental, social, and financial impacts of overstock, on the other. One common practice in dealing with overstock is mainly being reactive to mitigate the impact, using initiatives such as price promotions or donations. This explorative study investigates options for how grocery retailers can proactively reduce food waste via better planning of their store operations. Seven case companies participated in this qualitative study, where we focused on ultra-fresh products as the most important waste category. Face-to-face interviews with managers were the primary source for data collection. The heterogeneity of our sample enabled us to build a common understanding of proactive options to reduce food waste with enhanced operations. The analysis reveals six coherent and distinct topics. A basis for all proactive operational planning processes is (1) the use of a comprehensive database and information systems. This builds the foundation for (2) tailored demand forecasts related to perishable product-specific requirements. Subsequently, consideration is needed of (3) the enhanced planning of assortment sizes, (4) the definitions of differentiated service levels and (5) the tailored ordering and replenishment processes that impact food waste. Finally, (6) salvage options, such as dynamic pricing, secondary usage, and sustainable waste streams constitute valuable mitigation strategies. We formulated 15 propositions that could support the decisions of grocery retailers developing proactive food waste reduction practices. These propositions will guide future research, as they provide a coherent and cohesive picture of related topics in grocery retail operations.
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Lee, Jennifer J., Mavra Ahmed, Tianyi Zhang, Madyson V. Weippert, Alyssa Schermel i Mary R. L’Abbé. "The Availability and Quality of Food Labelling Components in the Canadian E-Grocery Retail Environment". Nutrients 13, nr 8 (29.07.2021): 2611. http://dx.doi.org/10.3390/nu13082611.
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Background: Although packaged foods sold in retail stores must follow food labelling regulations, there are no e-grocery food labelling regulations to mandate and standardize the availability and presentation of product information. Therefore, the objective of the study was to evaluate the availability and quality of food labelling components in the Canadian e-grocery retail environment. Methods: A sample of fresh and pre-packaged products was identified on eight leading grocery retail websites in Canada, to assess the availability and quality of food labelling components. Results: Out of 555 product searches, all products were accompanied by product images with front-of-pack images more readily available (96.0%) than back-of-pack (12.4%) and other side panel images (3.1%). The following mandatory nutrition information was available for 61.1% of the products: nutrition facts table (68.8%), ingredient (73.9%), and allergen (53.8%) information. The majority of the nutrition information was available after scrolling down, clicking additionally on the description page, or viewing only as an image. Date markings were not available; packaging material information was available for 2.0% of the products. Conclusions: There was wide variability and inconsistencies in the presentation of food labelling components in the e-grocery retail environment, which can be barriers in enabling Canadians to make informed purchasing decisions.
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Parcell, Joseph L., i T. C. Schroeder. "Hedonic Retail Beef and Pork Product Prices". Journal of Agricultural and Applied Economics 39, nr 1 (kwiecień 2007): 29–46. http://dx.doi.org/10.1017/s1074070800022732.
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Consumer-level hedonic models are estimated to determine factors affecting retail pork and beef meat cuts. Results indicate that brand premium and discount varies across private, national, and store brands and that brand premium varies across meat cuts carrying the same brand name. Product size discounts are linear for beef and nonlinear for pork, meat items on sale are significantly discounted to nonsale items, specialty stores typically will not garner higher prices than supermarket/grocery stores, and warehouse stores typically have premium prices relative to supermarket/grocery stores.
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Prestianawati, Silvi Asna, i Axellina Muara Setyanti. "Covid-19 Cases Growth and Business Continuity in Indonesia: A Causality Test". Communicare : Journal of Communication Studies 8, nr 2 (31.12.2021): 134. http://dx.doi.org/10.37535/101008220214.
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The objective of this study is to examine the causality between Covid-19 cases growth and business continuity in Indonesia, thus can be formulated the post-Covid business strategies. The Covid-19 cases are modeled into ‘daily case’ and ‘active case’, while business continuity proxied with human mobility to grocery and pharmacy, also to retail and recreation. Using daily data ranging from March to December 2020, the Granger causality results show that there is a bidirectional causality between daily case and grocery-pharmacy business, whereas interestingly there is a unidirectional relationship from retail-recreation business to daily case. In active case model, author found a unidirectional causality from active case to both grocery-pharmacy and retail-recreation business. This research may be used to improve business strategy in order to maintain the business life during the Covid-19 Pandemic in Indonesia.
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Siddiqui, Masood H., i Shalini N. Tripathi. "Grocery Retailing in India: Online Mode versus Retail Store Purchase". International Business Research 9, nr 5 (27.04.2016): 180. http://dx.doi.org/10.5539/ibr.v9n5p180.
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<p>E-retailing is entering into the Indian retail scenario in a noticeable way and online grocery retailing holds a promise of acceptance by the Indian customers. This paper attempts to discover the market potential of online grocery retailing in India and consumers’ perception towards its different aspects. Confirmatory factor analysis proposes that there are five underlying dimensions (<em>convenience</em>, <em>value for money</em>, <em>variety</em>, <em>loyalty</em> and <em>ambient factors</em>) governing the selection of mode for grocery purchase. Thereafter Binary-Logistic Regression has been employed to analyze the impact of these five broad perceptual dimensions upon the acceptance/rejection of online grocery retailing. The respondents accorded the highest importance to the factors <em>value for money</em> and <em>convenience</em>. The study suggested that issues like meeting customer expectations and preferences in terms of delivering value for money, quick and convenient purchasing, smooth delivery process, and reducing risk perceptions are critical for establishing online grocery retailing as an effective alternative to traditional brick and mortar retailing.</p>
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Oswald, Ines. "Transnational adaptation: changing determinants of grocery store choice of German consumers in London". Transnational Marketing Journal 4, nr 1 (21.05.2016): 20–40. http://dx.doi.org/10.33182/tmj.v4i1.401.
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This paper investigates grocery store selection among Germans in Greater London compared to native UK residents. Since consumers hold so much power, the grocery retail sector is highly competitive. Additionally, understanding consumer behaviour in urban areas with large numbers of foreign nationals is a complex matter. As internationalisation continues borders are becoming increasingly blurred. Therefore, it is crucial for managers of grocery stores to understand potential cultural differences in terms of store choice. The survey examined the changes, if any, in store choice determinants among Germans living in Greater London compared retrospectively to when they were living in Germany. To provide a comparison, a small group of native UK consumers were also surveyed. The resulting comparison revealed some significant differences and changes in grocery store selection over time. These findings are also likely to be useful for managers in the grocery retail sector when addressing the dynamic nature of transnational mobile and connected consumer markets.
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Wollenburg, Johannes, Alexander Hübner, Heinrich Kuhn i Alexander Trautrims. "From bricks-and-mortar to bricks-and-clicks". International Journal of Physical Distribution & Logistics Management 48, nr 4 (8.05.2018): 415–38. http://dx.doi.org/10.1108/ijpdlm-10-2016-0290.
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Purpose The advent of grocery sales through online channels necessitates that bricks-and-mortar retailers redefine their logistics networks if they want to compete online. Because the general understanding of such bricks-and-clicks logistics systems for grocery is still limited, the purpose of this paper is to analyze the internal logistics networks used to serve customers across channels by means of an exploratory study with retailers from different contexts. Design/methodology/approach A total of 12 case companies from six European countries participated in this exploratory study. Face-to-face interviews with managers were the primary source for data collection. The heterogeneity of the sample enabled the authors to build a typology of logistics networks in grocery retailing on multiple channels and to understand the advantages of different warehousing, picking, internal transportation and last-mile delivery systems. Findings Bricks-and-mortar grocery retailers are leveraging their existing logistics structures to fulfill online orders. Logistics networks are mostly determined by the question of where to split case packs into customer units. In non-food logistics, channel integration is mostly seen as beneficial, but in grocery retailing, this depends heavily on product, market and retailer specifics. The data from the heterogeneous sample reveal six distinct types for cross-channel order fulfillment. Practical implications The qualitative analysis of different design options can serve as a decision support for retailers developing logistics networks to serve customers across channels. Originality/value The paper shows the internal and external factors that drive the decision-making for omni-channel (OC) logistics networks for previously store-based grocery retailers. Thereby, it makes a step toward building a contingency and configuration theory of retail networks design. It discusses in particular the differences between grocery and non-food OC retailing, last-mile delivery systems and market characteristics in the decision-making of retail networks design.
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Ndlovu, Sbonelo Gift, i Shalen Heeralal. "Exploring the Perceptions of Grocery Retail Managers on Private Label Brands in South Africa". Academic Journal of Interdisciplinary Studies 12, nr 1 (5.01.2023): 93. http://dx.doi.org/10.36941/ajis-2023-0008.
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The phenomenon of private label brands has been widely studied from various contexts, with South Africa as no exception. The pervading economic climate across the globe, as a consequence of the Covid 19 pandemic, has brought the study of private label brands to the fore. Private label brands (PLBs) are considered a cheaper alternative with comparable levels of quality to manufacturer products, which creates a value proposition for consumers (Cuneo et al., 2019). Notwithstanding the plethora of research in this field, these studies are pointed towards customer perceptions and purchase behaviours for private label brand products rather than the perceptions of grocery store retailers. This paper explored the perceptions of grocery retail managers concerning private label brands (PLBs) by delving into the views of these managers concerning the reasoning behind consumer purchase behaviour when it comes to these private label products. The study’s main finding was that grocery retail managers believe that customers primarily purchase private label brands due to the trust that they display towards a grocery retailer rather than the emphasis placed on the pricing or quality of these products. Moreover, the confidence exhibited by customers extends towards repeat purchases of private label brands as the products match or exceed expectations, which further encourages the faith they have in these brands. These findings indicate that grocery retailers opine that customers’ view private label brands positively. We recommend that grocery retailers invest more in the awareness of private label brands (PLBs), thereby creating more knowledge of private label products. Customers are more educated in this respect and can draw better conclusions between the cost/quality dichotomy that has always plagued the adoption rate of these products within a South African and African context.
Received: 5 August 2022 / Accepted: 11 December 2022 / Published: 5 January 2023
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Lehner, Matthias. "Retail store influence on sustainable consumption behaviour". International Journal of Quality and Service Sciences 7, nr 4 (16.11.2015): 404–23. http://dx.doi.org/10.1108/ijqss-05-2014-0031.
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Purpose – This paper aims to contribute to the discussion about how retailers can more effectively promote sustainable food consumption in the retail store. Design/methodology/approach – Thirteen self-proclaimed sustainable consumers were observed and interviewed during their grocery shopping. Separate observations were conducted of the stores. Finally, consumers were asked to provide three weeks worth of grocery shopping receipts. Findings – Results show that the meaning of sustainable consumption varies among consumers. Observed consumer behaviour was mostly routinized, with little willingness to engage consciously with the choice situation. Mixed messages in the store cause confusion, uncertainty and frustration. Only for a minority of decisions, consumers showed a high level of decision-making involvement. Then, consumers were willing to engage with the retailer and accept trade-offs. The retail store should better account for consumption routines in sustainable consumption behaviour and open up to interaction with sustainably minded consumers where necessary. Research limitations/implications – The results are specific for urban areas with high concern for sustainability. Further research should focus on areas of low concern for sustainability and the impact of the store environment on such consumers. Practical implications – Retailers do not sufficiently take into account the contextual nature of sustainable consumption. Retailers would be well-advised to account for the habitual nature of grocery shopping and for contextually defined understanding of sustainable consumption in their efforts to promote sustainable consumption. Originality/value – This study gives new insights into the much debated “attitude-behaviour gap” in sustainable consumption and how retailers can more effectively encourage sustainable consumption behaviour in the retail store.
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Horoś, Izabela Karolina, i Tonia Ruppenthal. "Avoidance of Food Waste from a Grocery Retail Store Owner’s Perspective". Sustainability 13, nr 2 (8.01.2021): 550. http://dx.doi.org/10.3390/su13020550.
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The aim of this paper is to examine the causes of food waste and potential prevention strategies from a grocery retail store owner’s perspective. We therefore conducted a case study in a German region through semi-structured expert interviews with grocery retail store owners. From the collected responses, we applied a qualitative content analysis. The results indicated that store owners try to avoid food waste as this incurs a financial loss for them that directly affects them personally, as opposed to store managers of supermarket chains who receive a fixed salary. The main causes of food waste in the grocery retail stores in the region surveyed are expiration dates, spoilage, consumer purchasing behavior, and over-ordering of food products. The most appropriate food waste prevention strategies developed by store owners are those based on store owners’ experience and their own management style, such as the optimization of sales and management strategies, including precise planning, accurate ordering, and timely price reductions on soon-to-be-expiring food products. The redistribution of food surpluses as donations to food banks, employees, and as animal feed further helps to reduce the amount of food waste, but not the financial loss. This study enhances the literature by revealing that grocery retail store owners have the ability and are willing to successfully implement and enforce food prevention strategies in their stores.