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1
Jovanovic, Kristina. "The retailing paradox : a study of the green market development in food retailing". Thesis, Högskolan Kristianstad, Avdelningen för Ekonomi och arbetsliv, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-17661.
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CSR has become an important issue in the business practices of retailers worldwide. When it comes to the food sector, retailers are expected to adopt CSR practices and influence their consumers and supply chains to behave in a socially responsible way. Since the food consumption in answerable for 30 per cent of the negative environmentally impact the retailers are suggested to stimulate the green market development and sustainability in both production and consumption practices. This can be done with establishment of the responsible assortment. In relation to that, one of the main tools that food retailers use to create responsible assortment is called CSR labelling. The purpose of this study is to explore how food retail store managers engage to adopt CSR in the store assortment and how private eco-brands contribute to the green-market development in food retail. In order to achieve a widely understanding of food retailers practices when the creation of responsible assortment ant the stimulation of the green market development are in case, a qualitative method with 9 semi structured interviews was applied. The results show that retailers use CSR and eco-labells with the intention to motivate consumers to buy sustainable food products. The retailers are also showing increased attention of controlling the supply chain and influencing suppliers to behave in a socially responsible way. However, the findings indicates that both store managers and consumers need to be better informed about the benefit of the sustainable products.
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Scott, Simon Paul. "Franchising in food retailing : a marketing channels perspective". Thesis, University of Newcastle Upon Tyne, 1998. http://hdl.handle.net/10443/277.
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This study deals with franchising as a form of distribution in the UK food retail environment. Franchise systems have increased their penetration of food retail markets since the mid 1980's and are frequently commented on by industry observers as being a form of distribution likely to expand aggressively. This study comments on the potential for further franchise development and looks at the association and relationship between franchisor Satisfaction and prevailing environmental conditions from a marketing channels perspective. Because of the paucity of literature, data, statistics and law on franchising, this study uses the marketing channels literature as its theoretical basis. This body of theory is principally used to derive and test hypotheses concerning franchisor satisfaction and the environment. The approach focused on interpreting the results of test for an association and relationship between satisfaction and the environment, to comment on the prospects for further franchising development, and to simultaneously contribute to the increased specification of marketing channels theory. The specific objectives of the study were i) To comment on franchising development and its prospects from an operational perspective by understanding the character and valence of franchisor satisfaction. ii). To develop the specification of marketing channels theory in two areas. First, to examine the content, domain and character of channel member satisfaction from a franchisor's perspective, by looking at the relative importance of behavioural, strategic and corporate image based dimensions. Previous marketing channels studies have only considered franchisee satisfaction in relation to franchisor power. Second, to examine whether the variable of franchisor satisfaction has any association or relationship with external concepts of the environment, these were capacity, concentration, stability, complexity and conflict. iii) To utilise and comment on the robustness of the political economy environmental model as a theoretical and methodological approach to empirical testing of organisational and environmental concepts. Two data gathering exercises were undertaken for the study. First, an extensive number of in-depth interviews were conducted with industry practitioners in franchise firms and trade associations, and second an 8 page questionnaire was mailed to the apparent universe of 45 food franchising firms. Franchisor satisfaction was measured using a seven point, bi polar rating scale and instrumentality importance weights. The environmental concepts were measured by seven point monopolar rating scales. Descriptive statistics, correlation analysis and the multivariate techniques of factor analysis and discriminant analysis are used to analyse and interpret the results. The study reveals that i) from an operational perspective, 90% of franchisors were satisfied with their systems performance at the time of the analysis. They scored the behavioural dimensions regarding interaction with franchisees as more important to their organisation achieving its goals and objectives than strategic or image based dimensions. Instrumentality importance weights were shown not to affect franchisor satisfaction scores. ii) From a theoretical point of view, franchisor satisfaction has a negative association with environmental complexity and a positive association with environmental capacity. There is empirical evidence that discriminant functions of independent environmental variables are able to predict franchisor membership of satisfied and non satisfied groups. Statistically significant results were obtained when the analysis was conducted at an individual environmental variable level, but not at the concept level. iii) The political economy model was shown to be a robust theoretical platform for model and measure development. The model provided an approach which in analysis discriminated between concepts and behaved in a nomological way. Confirmatory factor analysis of two environmental concepts. complexity and stability, extracted factors which were consistent with the sectors of the model which were used to develop the concept measures. The findings suggest that i) under conditions of low environmental complexity and high environmental capacity we should expect higher levels of franchisor satisfaction and expansion of franchising systems. ii) The concept of franchisor satisfaction is multi dimensional and ranks behavioural aspects of the franchise relationship ahead of strategic or image attributes in goal and objective achievement. The franchisor is concerned with higher level strategic issues compared to the franchisee. Under these circumstances, franchisor satisfaction was shown to be associated and related to external concepts and variables, which is an advancement in marketing channel theory. This is because it indicates that in considering organisational satisfaction, the researcher may be overlooking important attributes of the concept if only internal organisational phenomena are considered.
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Glauben, Thomas, Kristin Hansen, Jens-Peter Loy i Christoph Weiss. "Breadth and Depth of Promotional Sales in Food Retailing". Czech Academy of Agricultural Sciences, 2011. http://epub.wu.ac.at/4865/1/Glauben_etal_2011_AGRICECON_Breadth%2Dand%2Ddepth%2Dof%2Dpromotional%2Dsales.pdf.
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Temporary price reductions (sales) as a means of promotion have become an increasingly important tool in the marketing mix of food retailers around the world. This paper investigates the retailers' pricing strategy by explicitly accounting for the multi-product nature of retailing. We find that retailers systematically adjust the breadth and depth of sales over time and they respond aggressively to their rivals' promotional activities. Finally, the breadth and depth of sales are found to be substitutes in the set of the available strategies to increase the store traffic. (authors' abstract)
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Gajdošová, Radka. "Retailing v USA (se zaměřením na potraviny)". Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-197242.
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This diploma thesis deals with food retailing in the USA. It is divided into 9 chapters. The first chapter includes important theoretical definitions and classifications. The next one explains the formats that are used in food retailing in the USA. The third one adds the area of logistics into the matter, which is also very important in retailing. The next chapter provides general introduction into the US market, like macro-economic data and socio-cultural specifications. The fifth chapter is the most important as it deals with the analysis of food retailing in the USA. The last parts of the thesis are dedicated to the comparison of the US food retailing market and the European food retailing market.
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Datta, Palto Ranjan. "Relationship marketing and customer retention in Bangladesh's food retailing sector". Thesis, University of Hertfordshire, 2017. http://hdl.handle.net/2299/19697.
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The context of this study is Bangladesh`s food retailing sector. The main purpose of this study is to investigate the relationship between Customer Relationship Marketing (CRM) and customer retention. Since Independence in 1971, Bangladesh has made solid progress and made substantial improvements in its economy, with GDP growth of 5-6% consistently over the past decade. With the real economic growth coupled with rapid urbanisation, the country has witnessed a new form of organised retailing that started to emerge in early 2000. This organised retail format is undergoing a period of unprecedented expansion, something that is driving additional demand and as well as creating opportunities for further enterprise. There are clear signs of substantial and potential growth in future. The economic growth coupled with the growth of urbanisation, changes in demographic factors, increases in employment and income levels has had a profound influence on consumers shopping behaviour and hence, Customer Relationship Marketing. The core aim of Relationship Marketing is to build a long lasting mutually bonded relationships with customers and various other important stakeholders. The concept has attracted considerable attention among scholars in recent decades and has appeared in service marketing literature as a new marketing paradigm. The concept is considered to be critical to the success of any organisation as it has been an accepted phenomenon that maintains that existing customers are far easier to retain than is the process of acquiring new customers. In order to stay in business and cope with the challenging business dynamism, organisations are continuously searching for reliable and serviceable strategies to be employed in order to increase customer retention. However, there is a lack of an accepted level of consensus among researchers on the core antecedents of relationship marketing that can be used to achieve the above aims, especially while the concept is new in the context of organised retailing sectors in Bangladesh. In response, this thesis developed a conceptual framework of customer retention strategy to conduct an empirical investigation in one holistic model: (i) the relationships between relationship quality and customer retention; (ii) how bonds influences the relationship quality? As well as (iii) the effect of CRM on customer loyalty and retention. The model incorporates bonds, service quality and components of relational quality (Trust, commitment and satisfaction) into one relationship model to show the relationship between these five constructs and customer loyalty and finally the independent variable of customer retention. The model establishes eleven hypotheses to understand the relationships between various constructs. Furthermore, in order to understand the intensity of grocery food consumers loyalty, Oliver`s Four Stages loyalty model was used. A sample of 202 grocery food retail customers were selected in a random sample from four selected superstores located in Dhaka, the capital of Bangladesh. Data were collected via mail questionnaires. The questionnaires content validity was tested by conducting a pre-test of 50 households before conducting the final survey. The results support hypothesized relationships built on the model. Correlation analysis indicates that all the coefficient correlate significantly except commitment that shows the least strengths of the correlation coefficient. Nevertheless, correlations were statistically significant. Therefore, all eleven hypotheses are confirmed to some degree. The findings indicate that service quality, trust, bond and customer satisfactions are vital for creating positive customer loyalty which in turn creates customer retention. In regards to the intensity of four types of loyalty (cognitive, affective, co-native and action) results indicate that the intensity of cognitive loyalty was higher than affective loyalty, co-native and action loyalty. Co-native loyalty is also higher than action loyalty. This thesis provides evidence for the first time in Bangladesh of various linkages between bonds, service quality, relationship quality, loyalty and retention and hence, contributes to both theoretical and practical knowledge. The findings suggest that by employing adequate service quality provisions and bonds it is possible to enhance and build quality relationships between parties.
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Hogarth-Scott, Sandra. "The impact of information technology on retailer-manufacturer relationships : the impact of information technology on a major food retailer and on its relationships with its suppliers". Thesis, University of Bradford, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.335662.
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Abunar, Salha Mahmoud. "An analysis of the food retail supply chain in Saudi Arabian supermarket sector". Thesis, University of Liverpool, 2012. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.632418.
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The purpose of this study was to investigate the level of collaboration between the Saudi Arabian supermarkets and their suppliers, and how they exchange information. As part of this research, the aim was to identify the ways in which orders are placed including the use of electronic methods. Another aim of this study was to explore any particular procedures followed by both retailers and suppliers, regarding product quality and product shelf life. Moreover, this research tried to identify whether or not the retailers experienced any shortage in supply, and tried to determine the causes of the potential delays from both points of view. In addition, this study tried to identify the sources of any conflict between the two parties. Finally, this study tried to determine the impact of the collaboration between the retailers and the suppliers on the supermarkets' customers. The intention was also to test their loyalty to see whether or not they were happy regarding the services and product quality received from supermarkets. In this research the initial investigation was carried out through a literature review in order to develop an understanding of the overall situation in the food retailing sector. This was necessary in order identify any gaps in the literature. This was found to be lacking in terms of any detailed research specific to Saudi Arabia. Then, two case studies were carried out with regard to two different suppliers in Saudi Arabia and the United Kingdom. This was followed by a structured interview carried out in Saudi Arabia with eight main supermarkets and four food suppliers which serviced those supermarkets. In addition, an anonymous online survey was conducted with Saudi customers to identify their satisfaction regarding supermarket services The Soft System Methodology was used as a qualitative method to analyse the results from the structured interviews, and to determine those factors that could influence and improve the operations of the supply chain. These were validated through the expert panel feedback, though not all believed that it is possible to implement some of these without a change to how the market operates. The study identified that there was a very low level of collaboration between the two parties (retailers and suppliers) and that there was a strong refusal on the part of the supermarkets to share any information with suppliers regarding stock levels. Also, it was found that there were no electronic methods for passing orders from the supermarkets to the suppliers. The main method used was that of sales representatives who had to visit the stores to check the stock level and issue new orders. In addition, the results revealed that sometimes supermarket experienced problems of product availability. The supermarkets were of the opinion that the suppliers' capabilities were limited when it came to providing the required quantity. On the other hand, suppliers suggested that the main cause was late payment to the suppliers on the part of Saudi supermarkets. To conclude, the food retailing sector needs to reshape itself, and the way in which supermarkets deal with their suppliers needs to be fairer, especially in terms of the payments issue and returned products. This sector needs close supervision from a government organisation in order to enhance the sector generally.
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Woodward, Philip. "The evolution of the indoor food market c. 1800-1906". Thesis, University of Brighton, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.287069.
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Othman, Khalifah bin. "Food retailing in Malaysia : a study of supermarket use in peninsular Malaysia". Thesis, University of Stirling, 1987. http://hdl.handle.net/1893/2115.
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This study examines the extent and patterns of supermarket use in Kuala Lumpur, the capital city of Malaysia and the town of Alor Star, a small town in the northern part of Peninsular Malaysia. A total of 436 household heads were interviewed for the study. Although the supermarket was first introduced in Malaysia in 1964, the study revealed that the adoption of supermarkets among respondents was still low. Even in the high income residential areas, the percentage of respondents that could be classified as heavy users was less than 50%. However, the percentage of heavy users was found to be significantly higher in high and middle income residential areas than that of low income residential areas. The study also showed that there were different patterns of food shopping behaviour among respondents. Perishable food is commonly bought from wet-markets, staple food is normally purchased from neighbourhood grocery stores while processed food is mainly bought from supermarkets. Log-linear analysis showed that car-ownership has the strongest influence on the extent of supermarket use. Among the three major ethnic groups the Chinese were found to have the strongest tendency to patronize supermarkets. On the other hand the Malays were found to have the lowest tendency to become heavy supermarket users. The results of this study could be seen as useful, first, to supermarket operators in Malaysia in planning their marketing strategies. Consumer profiles associated with heavy supermarket users may be used as a basis for market segmentation. Secondly, it is useful to the government in its modernisation process of retail outlets, particularly in smaller towns, which should proceed slowly and with care. The urgent need of the food retail system today is the improvement and modernisation of the present wet-market system, where fresh food should be sold efficiently in a more hygienic environment.
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Washington, Melvelyn Ronett 1955. "The nature of competition in food retailing units: A Tucson case study". Thesis, The University of Arizona, 1990. http://hdl.handle.net/10150/291775.
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The purpose of this study was to analyze price variations across the city of Tucson to determine whether any systematic patterns of noncompetitive pricing existed and to explore their causes. Prices were examined for three alternative baskets which consisted of (1) national brand items; (2) house brand items; and (3) the cheapest brand items. Also, several characteristics pertaining to firm size, competition level, and neighborhood demographics were examined to determine their effects on the price of the national brand basket. And finally, average weekly prices were examined to determine the effect of the week on the prices of the three alternative baskets. Ordinary least squares regression equations showed that only those variables related to the competition level were significant in influencing the price of the basket. In addition it was found that price differences were brand specific. That is, BRAND1 prices were found to be higher on the south side of town, whereas BRAND3 prices were highest on the north side of town. Similar results were found when looking at the number of close rivals, stores within the same chain, and the week of the month.
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Dumonteil, Caroline. "Agriculture and environment : the environmental implications of the changing relations between supermarkets and growers in the UK". Thesis, University of Sussex, 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.360516.
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Helgesson, Camilla, Jessica Huttula i Tobias Roth. "Category Management - A New Consumer Oriented Concept in the Swedish Food Retailing Industry". Thesis, Kristianstad University College, Department of Business Administration, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-3160.
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The purpose of this dissertation is to investigate if and why food retailers in Sweden use Category Management. It also examines how food retailers perceive and apply this American concept in Sweden. Further the theories about Category Management are tested with the help of a created model. This dissertation is based upon a qualitative method. The dissertation includes interviews with the four largest food retailers in Sweden and two supermarkets in the US. The interviews are divided as follows: Three interviews with headquarters in the Swedish food retailing industry, four interviews with specific supermarkets in Sweden and two interviews with specific supermarkets in the US.
Furthermore literature studies give a theoretical frame of reference. The theoretical perspectives of the dissertation are the ECR theory, theories from ACNielsen and The Partnering Group Inc. The conclusions are that Category Management is used by the three largest food retailers in Sweden. However it is not used in every detail as the theories suggest, but the food retailers in Sweden plan to implement more elements of the concept in the future. Another conclusion is that Category Management is a consumer oriented concept.
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Martin, John Richard. "The implications of the Food Safety Act 1990 for food safety in retailing and catering in England and Wales". Thesis, University of Surrey, 1995. http://epubs.surrey.ac.uk/2127/.
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Au-Yeung, Amelia Y. S. "Foreign direct investment in food retailing : the case of the People's Republic of China". Thesis, University of Edinburgh, 2002. http://hdl.handle.net/1842/4058.
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Foreign direct investment (FDI) in food retailing has generated a considerable amount of attention in both the media and the business world throughout the 199Os, with a strong focus on Asian and Central and Eastern European countries. Among these countries, China is a key player and a nation that no international retailers can afford to ignore due to its population size of 1.2 billion and its rapid economic development. Food retailers from different parts of the world have been keen to use their modern retail concepts and technology to seek expansion opportunities in China. Consequently, two important questions emerge: What does the process of FDI in food retailing entail? Is the retail and distribution market in China easily entered? Regarding the first question, substantial research effort has been vested in this topic. However, a conceptual framework that incorporates the whole scope and complexity of the process is still lacking. For the second question, a prudent scrutiny reveals that foreign food retailers are confronted with a lot of complications due to the legacy of the previous command economy and the unique Chinese social and business structure. The thesis develops an analytical model in which critical variables, and their logical relationships, are used to analyse and explain the process of FDI of food retailers in the contemporary era, using China as the domain for the empirical work. Methodologically, the study adopts a qualitative approach using case studies with thirteen foreign food retailers in China. The research focuses on three main areas: long-term strategic objectives behind retail international expansion, market entry issues, and retail operational issues. Firstly, the long-term strategic objectives that underlie retailers’ undertaking of foreign direct investment are investigated. Evidence shows that the prevailing concept of reactive retail internationalisation and the tenet of psychic distance do not fully reflect the reality of retail internationalisation. Secondly, three issues related to market entry are explored. The first issue is the legal and regulatory infrastructures that foreign retailers face when entering China. The second issue is the selection of Chinese partners, managing partner relationships and the share of managerial control. The third issue is the technical and political procedures of site selection and store development. The empirical work reveals that the lack of a systematic and well-developed legal system complicates the process of foreign direct investment and having a Chinese partner who possesses the appropriate guanxi network alleviates the problem. Furthermore, the exercise of dominant control over operational and managerial issues is practised by the foreign retailers in their joint ventures. Significant conflicts between partners appear not to exist under such an arrangement. On the other hand, political procedures of site selection and store development are found to be onerous. In terms of technical procedures, respondents reported that the methods that are being used in developed countries are not entirely applicable in China. The third area on which the research focuses is operational issues that foreign food retailers confront in the host countries. These include supply chain management; adjustment and adaptation; and development of human resources. Findings suggest that there are two types of retail know-how: core and peripheral. No changes to core elements should be made in the overseas operation so that the uniqueness of the individual retailer is preserved. Adjustments, however, have to be made to peripheral elements in order to match particularities of local consumer demand. A learningoriented culture within a retail organisation is found to be an important underlying element that contributes significantly towards successful retail internationalisation. Taking a holistic perspective, the foreign direct investment behaviour in the retailing sector and the manufacturing sector, from which the prevailing foreign direct investment theories were developed, appear to be very different. The foreign direct investment behaviour of retailers seems to be better explained and understood within a framework that emphasises market power seeking, stresses the dynamics of different elements that constitute retail know-how, and underscores the notion of knowledge accumulation and utilisation.
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Brooks, J. M. "The value of image in retailing : A study of department stores and food retailers". Thesis, Manchester Metropolitan University, 1988. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.383259.
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Weekes, Richard John. "The British retail co-operative movement : a study of the British retail co-operative movement and an analysis of the post-merged regional structure and national society issues". Thesis, University of Sunderland, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.340580.
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Horká, Jana. "Biopotraviny v prostředí současného retailingu". Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-162631.
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The main goal of my diploma thesis is to analyze the offers of organic food in chosen retail chains operating in the Czech market. At the beginning there are defined retail and retailing and there is briefly outlined the development of retail in the Czech Republic. In the second chapter there is introduced organic farming, its definition, goals and its current position in the world and in the Czech Republic. In this chapter is defined what is organic food, how is organic food labeled and which organizations do this business in the Czech Republic. The third chapter analyses the situation in the organic food market in the Czech Republic and there are introduced certain marketing activities and projects to promote organic food. The next chapter analyses the current retail net in the Czech Republic and in the following chapter there are introduced the retail chains chosen for the analysis of their assortment of organic food. The last chapter deals with analysis of assortment of organic food in chosen retail chains.
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Widenhorn, Andreas [Verfasser], Klaus [Akademischer Betreuer] Salhofer i Jutta [Akademischer Betreuer] Roosen. "Demand Reactions in Food Retailing / Andreas Widenhorn. Gutachter: Klaus Salhofer ; Jutta Roosen. Betreuer: Klaus Salhofer". München : Universitätsbibliothek der TU München, 2014. http://d-nb.info/1061126161/34.
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Heim, Gregory R. "Management of technology and quality in electronic consumer service operations : applications to electric food retailing /". Diss., ON-CAMPUS Access For University of Minnesota, Twin Cities Click on "Connect to Digital Dissertations", 2000. http://www.lib.umn.edu/articles/proquest.phtml.
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Thomas, Jeffrey M. "Present and potential usages of scanner-derived information for managerial decision-making in food retailing". Thesis, Virginia Polytechnic Institute and State University, 1986. http://hdl.handle.net/10919/101155.
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This study addresses the lag in effective usage of scanner-derived information in managerial decision-making. The purpose of this research is to clarify the informational needs of the various levels of management in a retail grocery firm and to develop an informational management system to deliver such information. The four specific objectives of this project are: (1) to identify the decision-making roles of the various levels of management in a firm, (2) to identify the present usage of scanner-derived information in decision-making, (3) to identify specific scanner-derived information which could facilitate the decision-making process, and (4) to develop a firm-wide information management system which would provide each management level with the information it needs and would coordinate total firm operations, but would not burden a particular level with large volumes of unnecessary data.
The information used for meeting the objectives of this research was largely collected through open-ended discussions with various levels of management within seventeen cooperating retail grocery firms. The discussions placed emphasis on the current usages of scanner-derived data and on how to facilitate the use of scanner-derived data in managerial decision-making.
This research substantiated the hypothesis that little use had been made of scanner-derived data for managerial decision-making in retail grocery firms. Also, barriers to the effective use of scanner-derived data were documented. The specific informational needs of the various levels of management, as discovered through the discussions with managers of the cooperating firms, were used as the basis for the information management system.M.S.
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Dvořáková, Lucie. "Biopotraviny a jejich postavení v současném retailingu". Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-113485.
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This master thesis is focused on czech organic food and it role in current czech retailing. Organic food is nowadays widely discussed but czech local organic food is unjustly neglected. In the theoretical part of the master thesis, terms such as retailing and organic farming are defined, it also alyses czech retail market and czech organic food market. Analytical part, on the other hand, uses these termes in the actual analysis of the czech organic food market. Using data collected from 5 different retailers (Globus, Tesco, Interspar, Penny Market a Albet) I conducted a country of origin analysis. Last part of the thesis sums up recommendations to improve the position of czech local product, aimed at czech farmers, consumers and oficial organizations.
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Smith, Colin Stephen. "The market place and the market's place in London, c. 1660-1840". Thesis, University College London (University of London), 1999. http://discovery.ucl.ac.uk/1318007/.
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This study explores the contemporary collective significance of over seventy London markets in the 'long' eighteenth century. Markets are loosely defined as those institutions which were publicly recognized as places of regular trade in basic commodities: meat and livestock, fish and corn, fruit and vegetables, hay and straw, cloth, coal and animal skins. Their characteristics and development were shaped by a range of factors: principally 'market forces', but also political concerns and the growth and modernization of the metropolis. This thesis represents the first attempt to consider the markets of London during this period collectively and eclectically. One of its principal elements, therefore, is the classification of markets according to various criteria (e.g. size, ownership, location) over time (Chapter Two). One key trend is the apparent rise and fall of food market retailing, which is explained by various economic and cultural factors (Chapter Three). The economics of wholesaling demonstrate that formal market mechanisms generally adapted to changing times and performed the task of distribution with reasonable efficiency (Chapters Four and Five). Political influences on the geography and development of the markets - the role of market rights and regulations - highlight the distinctive and complex political economy of the metropolis (Chapter Six). A final dimension of inquiry concerns the relationship between markets and the city environment, and the extent to which metropolitan growth and 'improvement' impinged on the traditionally focal and symbolic status of markets (Chapter Seven). In general, markets' collective identity was fragmenting: some prospered whilst others declined; wholesale-retail distinctions established themselves; the boundaries between formal marketing and other forms of exchange became increasingly blurred. Nevertheless, the market place was not made obsolete by the process of metropolitan modernization. The abiding impression of the study is one of London's commercial, topographical and political complexity and diversity.
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Casabayó, Bonàs Mònica. "Shopping behaviour forecasts : experiments based on a fuzzy learning technique in the Spanish food retailing industry". Thesis, University of Edinburgh, 2005. http://hdl.handle.net/1842/24209.
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The general aim of this thesis is to analyse the possibility of developing synergies when connecting 3 different areas of research namely consumer behaviour, market research and artificial intelligence (AI). The three areas of research are very extensive. When analysing the potential links between them, a wide number of triple combinations arise. In addition, the number of combinations can also be increased when applied to different industries but the food retailing industry is selected as the framework of this thesis. A general overview of the three disciplines is developed. Firstly, consumer behaviour fundamentals are interpreted and reconsidered from a food retailer’s perspective. This constitutes one approach to the research in this thesis. Secondary, considering that learning from past data to anticipate shopping behaviours is a retailer’s focus of research, an overview of the main market research forecasting models and techniques is carried out. Thirdly, machine learning (AI subfield) is also explained in respect of its capability to perform forecasting tasks. Handling customer data is not easy. Information tends to be ambiguous, uncertain and incomplete. Moreover, the customer behaves differently according to his/her situation. Another AI subfield, fuzzy logic (Zadeh 1965) is also explained as it copes with the concept of partial truth. Having reviewed the three disciplines, the triple combination of ‘shoppers (household)’, ‘forecasting behaviours’ and ‘fuzzy learning’ aspects from each mentioned domain respectively are selected as illustrates the scope of this thesis. The empirical research consists of two experiments focused on forecasting shopper’s behaviour (in particular household shopping behaviour), in the food retailing industry using LAMDA (a fuzzy learning technique).The methodology of research is mainly based on data extracted from a Spanish Food Retailer’s (Supermarcats Pujol SA) databases. The first experiment is based on LAMDA’s supervised learning approach and provides a model to forecast the current customers who are going to defect when a competitor opens a supermarket in the same area. The second experiment is based on LAMDA’s unsupervised learning approach and provides a model to forecast the current customers who are going to buy online once the company launches the Website. Results indicate that marketing expert’s judgements are a key point when using learning techniques to forecast behaviours. Customers are not simple robots. People may change their behaviour according to their situation. The results show that when applying the adequacy degree (fuzzy logic concept), the forecasting accuracy increases considerably.
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Hendrik, te Lintelo Dolf Jan. "Beyond interests? : advocacy coalitions in the Indian policy process regarding food safety and informal sector retailing". Thesis, University of East Anglia, 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.504843.
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Since 2003, the Indian State has introduced several high profile policy interventions to enhance food safety. Examples concern the Food Safety and Standards Act (July 2006) and a Supreme Court endorsed municipal policy to ban cooking food in Delhi's streets (May 2007). Relatively little is, however, known about either the proc~ss of policy change around food safety policy or the impacts of regulatory regimes on a rapidly proliferating informal food sector in Indian cities. This study thus examines local and national policy change regarding food safety and the informal food sector, and assesses implications for smallscale food retailers. The study investigates the suitability of the Advocacy Coalition Framework (ACF), an authoritative approach to analyse policy change in western democracies, for understanding Indian policy processes. The ACF posits that stakeholders influence policy by forming advocacy coalitions that coordinate action based on shared beliefs. Case studies are conducted of policymaking processes of the Government of India and the Municipal Corporation of Delhi (MCD). The study thus investigates the Food Safety and Standards Act (2096), the National Urban Street Vending Policy (NSVP, 2004), and its implementation in the MCD. The thesis presents evidence that advocacy coalitions exist, and that their cognition of policy problems and solutions is influential in Indian policymaking processes, but argues that political and economic interests remain of analytical importance. The study further considers the role of policy implementation processes, to develop a critique of the ACF. It explores the ways in which policy practices, street level bureaucracies and political society intermediate policy outcomes for small-scale food retailers and connects official regulatory with parallel informal governance regimes. It concludes that Delhi's munidpal food hygiene regulations must be understood in conjunction with parallel processes governing access to public space.
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Holmberg, Carina. "Stores and consumers : two perspectives on food purchasing". Doctoral thesis, Stockholm : Foundation for Distribution Research, Economic Research Institute, Stockholm School of Economics [Fonden för handels- och distributionsforskning, Ekonomiska forskningsinstitutet vid Handelshögsk.], 1996. http://www.hhs.se/efi/summary/418.htm.
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Khizindar, Tariq Mohammed. "The influence of perceived risk on the choice of food outlet : a study of the effect of perceived risk on the choice of the type of grocery stores in the city of Jeddah, Saudi Arabia". Thesis, Lancaster University, 1992. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.334835.
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Kirkup, Malcolm Harvey. "Shopping in a new food retailing landscape : exploring the choice perceptions and coping strategies of the elderly". Thesis, Lancaster University, 2009. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.539661.
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Srey, Chanrita, Naoko Otonari i KHOUYA ALI Adam EL. "The Barriers and Drivers in Reducing Food Waste within Grocery Stores : A case study". Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-56344.
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The aim of this thesis is to describe perceived barriers and drivers and analyze its impact on the implementation of strategies among food retailers in order to reduce food waste. On supply chain, food retailers are in the powerful position, communicating both consumers and suppliers. Existing literatures and our findings show that food retailers engage mostly in strategies to prevent and re-use food waste. The methodology used in this thesis is qualitative research through single case study design in order to gain valuable insights from food retailers and develop the existing theories. The empirical date is collected through semi-structured interviews with a store manager, the head of logistics and a project manager and environmental ambassador, Karin Bildsten. The findings had formed several learning points. First, in this case the major barrier is lack of resources in financial and knowledge terms in order to implement strategies. Second, consumers have a strong impact on the implementation of strategies, playing both as drivers and barriers. Lastly, environmental consideration of employees is a strong driver as well as positive response from society toward implementing different strategies. This research intended to give inspiration to other researchers into this new field of research. The authors concluded with practical recommendations to food retailers as well as some advices to different stakeholders.
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Toriro, Percy M. "Food production, processing and retailing through the lens of spatial planning legislation and regulations in Zimbabwe: evidence from Epworth". Doctoral thesis, Faculty of Science, 2019. http://hdl.handle.net/11427/30336.
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The thesis investigates whether the Zimbabwe planning regulatory framework engages with urban food systems and whether those regulations and plans are appropriate to the lived experience in African cities particularly focusing on the poor through the lens of food. This is done by examining how food production, processing and retailing have been enhanced, constrained and regulated by urban planning laws and regulations and the administering professionals in the urban settlement of Epworth near Harare in Zimbabwe. Food is a basic need but has not been given prominence in planning discourses. The use of food as a lens through which to examine the appropriateness of planning practice, laws, and the general regulatory framework provides a useful opportunity to consider the impact of planning on livelihoods of the urban poor in the global South. This thesis also provides an opportunity to link the two distinct but complimentary disciplines of urban planning and urban food and contributes to knowledge on contemporary planning and food systems. Treating the two as separate and disconnected fields has created gaps and inconsistencies that manifest themselves in inappropriate regulations and plans thereby causing insecure and risky food systems. Using mixed research methods, the thesis concludes that the legislative framework engages food in a largely inappropriate way for several reasons. Firstly, the legislative framework was adapted from a Western context which differs significantly with that of the global South. Secondly the framework was enacted for a different time and context many years ago unlike the context prevailing now. Thirdly the inappropriateness of the governance framework has been exacerbated by the modernist values held by most planning professionals. A key finding of the thesis is that most planners do not support informal livelihoods; whilst they practice in a largely informal poverty-stricken environment, they aspire for a modern ‘world-class’ city environment. The planners also do not believe that they have a role in food systems planning. Meanwhile, they are busy making decisions that threaten the same food systems. The planning regulatory framework therefore requires amendment of the inappropriate clauses whilst positive clauses should be utilized.
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Peiling, Zhang, i Li Tingting. "Understanding consumer preferences for logistics services within online retailing of fresh products : A research conducted on Swedish consumers". Thesis, Högskolan i Jönköping, Internationella Handelshögskolan, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-39797.
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Background In the context of booming e-commerce, logistics service is an opportunity as well as a challenge for fresh products e-retailers and their logistics service providers (LSPs). In fact, they offered various fancy logistics services, like evening home delivery, same-day delivery and recyclable packaging. However, it will lead to a high cost. So, it is necessary for them to understand consumer preferences for logistics services to obtain their satisfaction and loyalty as well as to decrease the logistics costs. Purpose The purpose of this study is to investigate consumer preferences for logistics services within online retailing of fresh products in Sweden. Method To fulfill the research purpose, a quantitative research is conducted by employing the full-profile conjoint analysis. The quantitative data in a raw form were collected from the questionnaire, which has investigated 161 respondents in Sweden for rating nine logistics service profiles. To reduce the respondents’ evaluation task, the profiles are generated by orthogonal design in SPSS 24.0. The data analysis is conducted by conjoint analysis module in the software. Conclusion The results show that free home delivery is the preferred choice and green packaging material is much more attractive than ordinary one. Delivery speed does not appear to be so important comparing with the other attributes, which means the respondents could accept the delivery within one week. To extent, the respondents are very cost conscious, but they are still willing to make trade off for the premium logistics services. For example, they could accept 1-50 kronor delivery fee when they select home delivery with green package marticals. Therefore, e-retailers and their LSPs can focus on how to balance free shipping and certain delivery costs in different contexts.
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Ots, Mart. "Understanding value formation : A study of marketing communications practices at the food retailer ICA". Doctoral thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Media Management and Transformation Centre, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-12310.
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ICA AB is Sweden’s largest retail and wholesale firm, a cooperation of retail proprietors. Here it is studied as the nation’s largest media firm. It is the largest advertiser, the largest publisher of consumer magazines, and plausibly the most advanced user of household shopping data for marketing purposes. ICA’s marketing media system is operated by a constellation of different professional groups, and the study at hand asks questions about how practitioners in different professional communities relate to the idea of value and value creation, how their social practices pushes them towards divergent understandings and priorities, and what such differences do to their opportunities to collaborate within ICA’s marketing processes. We are all ‘practitioners’ in the sense that we go about our daily lives conducting various practices that create value for ourselves and for others. We act in routinized fashions surrounded by social codes that guides us in how to combine and integrate tools, skills and products in different combinations. Since they seem to capture the very purpose of marketing, ‘value’ and ‘value creation’ are concepts which long have been central to the academic debate. However, if our value-creating practices are guided by social codes, this has consequences for marketers and marketing that has been largely left aside in the mainstream marketing theory. Over two years, 2007-2008, through qualitative interviewing and participant observation, the study follows ICA’s marketing communications process and some of its most central practitioners – marketing managers, media agency specialists, editorial staff, and TV network sales representatives. It describes their involvement in TV advertising campaigns, in the customer magazine Buffé, and in the introduction of mass-customized direct marketing in the project Mina varor. Combining some of the most widely cited marketing theories on value creation with a sociological view on activity forwarded by Practice Theory, this thesis suggests that value is best seen as being formed along two intertwined processes – value creation which is the process of physical activity, and value construction which is a social process of understanding what is to be regarded valuable. The findings provide firstly a detailed mapping of how practitioners articulate marketing communications value, what aspects they emphasize, and how they interpret the objective of their practices. Secondly, the study links the articulations of value to 16 value-forming marketing communications practices. Marketing managers, media agency specialists, editorial staff, and TV network sales representatives are all described as acting according to a ‘practical logic’ of their respective professional communities. These logics combine practices for marketing communications production, for mutual interaction, and for valuation of processes, products and outcomes. The benefits of coordination and collaboration have been forwarded in marketing (relationships and networks) and marketing communications (integrated marketing communications) literature over the past decades. The concluding discussion concerns how and to which extent practical logics can be altered, changed, or aligned towards mutually rewarding goals. In other words, how can two parties work together if they have divergent understandings of value, and conversely how can two parties learn to understand value by working together? It thereby puts focus on marketing communications management, and contrary to many textbooks in the field, this study does not describe marketing communications as a de-humanized instrument in the marketer’s toolbox, but as a challenge of coordinating practitioners, practices, and understandings.
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Buneeva, Anna, i Agshin Garajayev. "Food retailing during economic downturn. In what way can marketing strategies be adapted to changing consumer’s behavior? Case study of Russian X5 Retail Group and Swedish the ICA Company". Thesis, Blekinge Tekniska Högskola, Sektionen för management, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1155.
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Retailing is the considerable element of today economy. This sector was rapidly developing during past years. It was easy to make consumers spend their money because they wanted to spend money. Today consumers are no longer eager to spend as much as before. Therefore retail companies should find new ways to motivate customers to expend. The aim of this research is to define to which extent retailers suffered from economic downturn and to find out which marketing tools they implemented in order to adapt to new market conditions. In order to investigate the variety of possible scenarios, two countries were taken into consideration. Sweden as one of the most stable economies in the world and Russia as country with promising perspectives but unpredictable and risky environment. The goal of taking two countries for the survey was identifying common and diverse traits of changed retailing conditions and necessary measures to follow it. Qualitative method was chosen for current dissertation embodied by case study analysis of leading retail companies in both countries. Primary data from conducted interviews and secondary data from annual reports and statistical authorities were used for analysis. The findings showed that Russian retail was stricken by economic downturn much more than Swedish. Apart from it, customer’s behavior in Sweden did not change significantly as long as Russian consumers changed their store format preferences in favor of discounters. Despite difference revealed in this issues the common characteristics of successful post-recession marketing strategy were discovered. Low price is now the key element of successful retailer. Other elements of marketing strategies play only supportive role in struggle for consumer’s wallets.
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Freear, Josephine. "Marks and Spencer and the social history of food c. 1950-1980, with particular reference to the relationship between consumer behaviour and retailing strategies". Thesis, University of Leeds, 2015. http://etheses.whiterose.ac.uk/10498/.
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This thesis uses a detailed study of the relationship between the retailing strategies of Marks and Spencer and consumer behaviour to examine wider changes in the history of food retail and consumption in Britain between 1950 and 1980. Using material from the Marks and Spencer company archive, it situates these traditional business history sources alongside primary material from a wide range of social, cultural and political and multi-disciplinary scholarship in order to contextualise the company’s experiences as a food retailer. The first half of the thesis explores the complexities of this relationship and investigates the ways in which the histories of consumption, retail and supply interacted during the twentieth century. The second half then uses this retailer-customer interface to identify patterns, trends and areas of change and continuity in consumer behaviour through the lens of Marks and Spencer’s retail strategies. This includes the development of the company’s hygienic food retail practices in the 1940s and its creation of the chilled ready meals sector in 1979. It finds that Marks and Spencer’s focus on the progressive dimensions of advances food technology allowed the company to redefine its relationship with its customers while building on its cultural role as a ‘national institution’. This technological emphasis then permeated the company’s product range through a series of innovations, first through a focus on hygiene, then by the diversification of its product range and finally through the packaged ready meal. Ultimately, it argues that Marks and Spencer was able to create a new relationship with food consumers and develop retail strategies which allowed the company to navigate and, to a certain extent, actively shape consumer preferences over this thirty year period.
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Price, Robin Anne, i n/a. "Checking Out Supermarket Labour Usage: The Nature of Labour Usage and Employment Relations Consequences in a Food Retail Firm in Australia". Griffith University. Department of Industrial Relations, 2004. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20040809.154443.
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This thesis examines the nature of labour usage within a market-leading Australian food retail firm and the employment relations consequences of the labour usage strategies employed by the firm. Retail employment is well established as a research subject in the UK, but has received comparatively little research attention in Australia. Given that retail industry employment accounts for 15 per cent of the Australian workforce, this represents a significant oversight. Within the retail industry, the supermarket and grocery sector employs 6 per cent of the Australian workforce. The sector is dominated by two major chains and is highly competitive, with a reputation for low profit margins, mundane jobs and low pay. The sector is recognised for an employment structure that is segmented with one segment holding full-time jobs with core employment conditions and the other segment, part-time jobs with poor working conditions. The dominant theory used by scholars to explain this employment structure is the dual labour market model and later iterations such as Atkinson's flexible firm model. This research assesses the value of these models, in particular Atkinson's flexible firm model, as a representation of the labour usage strategies of a market-leading Australian food retail firm. This analysis demonstrates that, in a general sense, Atkinson's model has applicability to the labour usage strategies exhibited in food retailing. The research found that, contrary to the theories of dual labour markets, a strong internal labour market operated within the firm with short hours casual employment as the port of entry. The benefits of this practice for the organisation were flexibility in labour usage and substantial wage savings, while the negative consequences were recruitment difficulties, exacerbated by high levels of staff turnover. For the employees, the consequences depended on their position in the organisational hierarchy and their individual circumstances, but involved initially accepting limited working hours and low pay in order to gain entry into the organisation. The research undertaken for this thesis leads to the development of a revised model, the casual internal labour market model, which more accurately depicts the labour usage strategies within the case study organisation. Retail researchers argue that it is necessary to understand the dynamics of the industry in order to understand the structure of labour usage. Additionally, employment relations and retail researchers both stress the need to contextualise labour usage patterns within broader environmental constraints and supply side factors. In seeking to achieve this, this research examines business strategies, retail specific employment relations literature and the Australian employment relations context. Furthermore, this study addresses the issue of retail employment strategies at several levels within one of Australia's market-leading food retailers: corporate level, store level and at the level of individual departments within the store. In doing so, this thesis highlights the differences in labour usage between stores and between departments within the stores and thereby provides a more detailed picture of the labour use practices within food retailers.
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Price, Robin Anne. "Checking Out Supermarket Labour Usage: The Nature of Labour Usage and Employment Relations Consequences in a Food Retail Firm in Australia". Thesis, Griffith University, 2004. http://hdl.handle.net/10072/367290.
Pełny tekst źródłaStreszczenie:
This thesis examines the nature of labour usage within a market-leading Australian food retail firm and the employment relations consequences of the labour usage strategies employed by the firm. Retail employment is well established as a research subject in the UK, but has received comparatively little research attention in Australia. Given that retail industry employment accounts for 15 per cent of the Australian workforce, this represents a significant oversight. Within the retail industry, the supermarket and grocery sector employs 6 per cent of the Australian workforce. The sector is dominated by two major chains and is highly competitive, with a reputation for low profit margins, mundane jobs and low pay. The sector is recognised for an employment structure that is segmented with one segment holding full-time jobs with core employment conditions and the other segment, part-time jobs with poor working conditions. The dominant theory used by scholars to explain this employment structure is the dual labour market model and later iterations such as Atkinson's flexible firm model. This research assesses the value of these models, in particular Atkinson's flexible firm model, as a representation of the labour usage strategies of a market-leading Australian food retail firm. This analysis demonstrates that, in a general sense, Atkinson's model has applicability to the labour usage strategies exhibited in food retailing. The research found that, contrary to the theories of dual labour markets, a strong internal labour market operated within the firm with short hours casual employment as the port of entry. The benefits of this practice for the organisation were flexibility in labour usage and substantial wage savings, while the negative consequences were recruitment difficulties, exacerbated by high levels of staff turnover. For the employees, the consequences depended on their position in the organisational hierarchy and their individual circumstances, but involved initially accepting limited working hours and low pay in order to gain entry into the organisation. The research undertaken for this thesis leads to the development of a revised model, the casual internal labour market model, which more accurately depicts the labour usage strategies within the case study organisation. Retail researchers argue that it is necessary to understand the dynamics of the industry in order to understand the structure of labour usage. Additionally, employment relations and retail researchers both stress the need to contextualise labour usage patterns within broader environmental constraints and supply side factors. In seeking to achieve this, this research examines business strategies, retail specific employment relations literature and the Australian employment relations context. Furthermore, this study addresses the issue of retail employment strategies at several levels within one of Australia's market-leading food retailers: corporate level, store level and at the level of individual departments within the store. In doing so, this thesis highlights the differences in labour usage between stores and between departments within the stores and thereby provides a more detailed picture of the labour use practices within food retailers.Thesis (PhD Doctorate)
Doctor of Philosophy (PhD)
Department of Industrial Relations
Griffith Business School
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BERN, PATRIK, i Joakim Larsen. "How to Target the Need for Self-Scanning Solutions in the Northeastern American Food Retail Market : A Case Study with Datema". Thesis, KTH, Industriell marknadsföring, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-189466.
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The development of digital solutions has changed the way consumers complete purchases today. New distribution channels through internet and mobile applications have come to challenge the business of traditional retailers. Thus, retailers must find new ways of keeping customers loyal to the store. One way of retaining customers is to provide a more prominent customer experience. This study focuses on technological solutions for the food retail industry that enables the creation of this experience, more specifically self-scanning applications provided by the Swedish company Datema.The Swedish market, in which Datema acts, is among the most technologically advanced in the world regarding self-scanning solutions and has begun to reach a maturity phase. This, along with desires to expand the marketplace, has created an attraction to larger foreign markets such as North America. Similarities in business culture and a strong buying power have led to a certain interest in the Northeastern part of America. Thus, the purpose of this thesis is to investigate the need for self-scanning solutions in this specific area and to provide recommendations for how the market could be targeted.To create an overview of the market structure the consumer market has been studied through an in-depth literature review of the latest market investigations. Furthermore, the technological level of Northeastern supermarket chains was investigated through market observations and interviews with store managers in Boston, Massachusetts. To create the holistic view of the market, interviews with experts in the US retail market and with US IT-vendors were conducted. Additionally, interviews with management consultants and experts in market entries have contributed to answering the question of how the market should be entered. Finally, in order to provide conclusions and recommendations, the results have been analyzed with relevant literature and theories within marketing, change management and entry mode management.The findings in this master thesis indicates that there is a need for technological solutions that enhance the customer experience in the Northeastern American food retail market. Furthermore, the technological level of the existing supermarket chains in Boston is considered low and that the level and acceptance varies with the store concept. The previous resistance towards implementation of new technological solutions in the stores was found to mainly depend on a low knowledge, low trust in the consumers and fear of losing customer interaction.Datema is recommended to address the middle and high-end supermarket chains with a follower approach. Further recommendations include that the market should be entered through a joint venture with a local partner.
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Harris, Natalie, i Gustavsson Mikael Holvik. "Barriers to adopting e-grocery : Focus on user experience". Thesis, Högskolan i Borås, Akademin för bibliotek, information, pedagogik och IT, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-12576.
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Electronic commerce is a relatively new concept compared to other Internet applications. Theconcept has grown fast to cover a wide range of products and services and practiced in severalparts of the world. The process of buying and selling Fast Moving Consumer Goods, food andother necessities online is referred to as electronic grocery. Electronic grocery today is builton different types of solutions; purchasing from a grocery store via their webpage and buyingcomplete meal plans delivered with recipes to the consumers home. By purchasing groceriesonline, consumers get the chance to pick and choose from many different solutions andbrands as a result of which they save time and increase accessibility. The dominating products sold through electronic commerce in Sweden are electronics, clothesand shoes. The online grocery business is only 1.4% (2016) of the total grocery business inSweden. This means that electronic grocery seems to have had a relative slow consumeradoption which makes it differ from e-commerce in general. The purpose of this thesis was todiscover what barriers were associated with using e-grocery for Swedish grocery consumersand how these barriers was affected by user experience. This research was conducted with amixed method approach. The purpose was to establish which barriers are the most influentialto consumers choosing to switch from the traditional way of purchasing groceries in physicalstores to purchasing their groceries online. Understanding these barriers helped investigatehuman interaction with information systems. The study was mainly conducted through thedistribution of a self-completion questionnaire with 300 respondents. Results from the questionnaire suggest that user experience may effect consumers choice tousing e-grocery. Statistics demonstrate influences of consumers using e-commerce for othergoods rather than groceries. Some of the main barriers to adopting this new way of purchasinggroceries were quality of fresh groceries, the social factor of purchasing groceries in aphysical store and consumer’s habit. This study will therefore contribute to the field ofinformatics by providing both theoretical and empirical analysis that help distinguish theinfluence e-commerce has on grocery consumers and their daily life. An interesting area forfurther research would be to investigate and compare other demographic factors to getknowledge about how to reach other consumer groups. To pay more attention to elderconsumers and users of information systems, it perhaps would be an interesting direction tosee how e-grocery could improve their everyday lives. E-grocery is an important business toresearch due to the fact that it will probably be both faster and more convenient in the future.Elektronisk handel är ett relativt nytt koncept jämfört med andra Internet-applikationer.Konceptet har växt snabbt och erbjuder ett brett utbud av både produkter och tjänster ochfinns i flera delar av världen. Köp och försäljning av snabbrörliga konsumentvaror, mat ochandra nödvändigheter på nätet kallas för elektronisk dagligvaruhandel. E-dagligvaruhandelbygger idag på olika typer av lösningar; köp hos dagligvarubutiker via deras hemsidor ochköp av kompletta måltider i matkassar som levereras med recept till konsumentens hem.Genom att köpa dagligvaror på nätet får konsumenter en chans att välja mellan många olikalösningar och aktörer, som leder till att de sparar både tid och får en ökad tillgänglighet. De dominerande produkterna som säljs på nätet i Sverige är elektronik, kläder och skor. Edagligvaruhandelnoch dess industri stod för endast 1,4% av den totala dagligvaruindustrin iSverige 2016. Detta innebär att elektronisk dagligvaruhandel verkar ha anammatslångsammare av konsumenter än allmän e-handel, vilket får det att utmärka sig på så vis.Syftet med denna uppsats var att upptäcka vilka barriärer konsumenter förknippar med edagligvaruhandeloch hur användarupplevelsen påverkade dessa barriärer. Undersökningenutgjordes av en mixad metod. Syftet med denna studie var att fastställa vilka barriärer som ärde mest inflytelserika när konsumenter väljer att byta från det traditionella sättet att köpadagligvaror i fysiska butiker, till att köpa sina dagligvaror på nätet. Studien genomfördeshuvudsakligen genom distributionen av en kvantitativ enkät med 300 respondenter. Resultatet från undersökningen indikerar att användarupplevelsen kan ha en inverkan påkonsumenternas upplevda barriärer. Statistiken visade att konsumenter använder e-handel ihögre grad för andra varor och tjänster än dagligvaror. Några av huvudbarriärerna för attanamma detta nya sätt att köpa dagligvaror var osäkerhet kring kvalitén på färskvaror, densociala faktorn som skapas av att besöka en fysisk butik samt konsumenters vanor. Dennastudie kommer därför att bidra till ämnet informatik genom att ge både teoretisk och empiriskanalys som bidrar till att visa vilken influens e-handel har på dagligvarukonsumenter ochderas vardagsliv. Ett intressant område för vidare forskning vore förslagsvis att undersöka ochjämföra andra demografiska faktorer för att få kunskap om andra konsumentgrupper. Meruppmärksamhet kan t.ex. riktas mot äldre konsumenter och användare av informationsystemför att ta reda på hur e-dagligvaruhandel kan förbättra deras liv. E-dagligvaruhandel är ettviktigt område att undersöka då det med största sannolikhet kommer att effektiviseras och blismidigare i framtiden.
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HERIBERTO, RUIZ TAFOYA. "POLITICAL ECONOMY OF CORPORATE PACKAGED FOOD：A STUDY OF EXCHANGE AND CONSUMPTION IN METRO MANILA'S SLUMS". Kyoto University, 2019. http://hdl.handle.net/2433/242452.
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Kopalová, Markéta. "Společenská odpovědnost obchodních řetězců se zaměřením na potraviny v ČR". Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-136246.
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The aim of this thesis is to depict specifics of Corporate social responsibility in food retailing in European perspective. The empirical part provides an analysis of CSR strategies of eight major food retail chains in the Czech Republic. Responsible actions are summarized according to the level of CSR to: minimize risks, enhance business and generate innovations. Survey was conducted in order to obtain consumers' perceptions towards CSR actions in food retailing and image of analyzed retailers.
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Krüger, Daniel. "Produktions- und Warenketten in der kubanischen Lebensmittelwirtschaft". Doctoral thesis, Humboldt-Universität zu Berlin, Mathematisch-Naturwissenschaftliche Fakultät II, 2007. http://dx.doi.org/10.18452/15626.
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Wirtschaftliche Prozesse sind in Zeiten der Globalisierung zunehmend komplexer. Immer mehr Akteure sind an der Erstellung eines Produktes von der Konzeption bis zur Konsumption durch die Verbraucher beteiligt. Innovationen im Bereich von I&K-Technologien oder im Verkehr, sinkende Transport- und Transaktionskosten sowie organisatorische Neuerungen ermöglichen eine räumliche Trennung einzelner Produktionsschritte der Wertschöpfungskette. Es entstehen Unternehmensnetzwerke, die nicht auf räumlicher, sondern organisatorischer Nähe basieren. Die Verflechtungen zwischen den Akteuren können in Wertschöpfungsketten abgebildet werden. Allgemeine Betrachtungen zu Wertschöpfungsketten, Modelle zu Warenketten und zum politisch-ökonomischen Zusammenhang in der Nahrungsmittelproduktion bilden die theoretische Grundlage dieser Arbeit. In Kuba haben sich die Produktions- und Warenketten vor dem Hintergrund der binnen- und außenwirtschaftlichen Krise in den Jahren 1989/90 stark verändert. In der vorliegenden Arbeit werden ausgehend von den Entwicklungen in der Lebensmittelwirtschaft Kubas, die Verflechtungen zwischen den Akteuren des Agrarsektors, der Lebensmittelindustrie und des Einzelhandels untersucht. Die empirische Analyse umfasste darüber hinaus Betrachtungen zu den Transport- und Distributionsvorgänge innerhalb der Warenketten, den Macht- und Kontrolleinflüssen einzelner Akteure und zu den räumlichen Strukturen. Durch die qualitative Untersuchung konnten im Ergebnis fünf verschiedene Typen von Produktions- und Warenketten festgestellt werden. Die erste Gruppe repräsentiert industrielle Warenketten, die für den rationierten Einzelhandel produzieren. Die zweite Gruppe umfasst die industriellen Warenketten, die auf das Devisensegment orientiert sind. Die dritte Gruppe bildet jene Warenketten ab, bei denen das Segment der industriellen Produktion fehlt. Sie sind auf die direkte Versorgung der Bevölkerung mit frischen Agrarprodukten ausgerichtet. Gerade die Produktions- und Warenketten der dritten Gruppe stellen eine besondere Form dar. Wefen der ökonomischen Krise und den Transportschwierigkeiten in Kuba haben sich seit 1994 lokale Wirtschaftskreisläufe herausgebildet. Sie stellen die kürzesten Produktions- und Warenketten der Insel dar.In times of globalisation economic processes become increasingly complex. More and more actors are involved in the production - starting at the design and ending at the consumption - of a product. Innovation in Information and Communication Technology or transport, decreasing transportation and transaction costs as well as process innovations facilitate a spatial separation of individual production steps of the value-added chains in different locations. Therefore new business networks develop which are not based spatial, but organisational proximity. Connections between the different actors can be shown in value-added chains. The theoretical frame for this dissertation are general approaches on value-added chains, models for commodity chains and political-economic relations in food industry. In Cuba commodity chains have changed radically due to the interior and exterior economic crisis in 1989/90. This work, based on the development of the Cuban food industry, studies the material and immaterial connections between the actors of the agricultural sector, food industry and retail trade. The empirical analysis also includes observations on transport and distribution processes within commodity chains, power and control impact by specific economic and institutional actors and spatial structures of commodity chains. Through the qualitative analysis, using the example of the tomato, five different types of commodity chains were identified. The first group represents industrial commodity chains, which produce for the state rationed retail trade. The second group includes industrial commodity chains, which focus on the currency segment. The third group sums up those commodity chains which lack the industrial segment. They focus on the population’s direct supply with fresh agricultural products. Especially the third group’s commodity chains represent a special type. Due to the economic crisis and the connected transportation problems, local economic cycles evolved in Cuba since 1994. Opposite to the industrial commodity chains they represent the shortest commodity chains on the island and therefore differ from the first and second group of commodity chains.
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Ávila, Quilcat María Elizabeth, i Mendez Karla Yessenia Quispe. "Uso del Click & Collect y el Delivery y su relación con la satisfacción en la compra online de la categoría ropa en mujeres de los NSE A, B y C en Lima Metropolitana". Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/653524.
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Click and Collect; Delivery; precio; canales de distribución; satisfacción del cliente; retailing; ropa; marketing
Click and Collect; Delivery; price; distribution channels; customer satisfaction; retailing, clothes; marketing.A medida que el e-Commerce ha ido creciendo, los canales de distribución mediante los cuales hacen llegar el producto final al consumidor han ido evolucionando con la finalidad de satisfacer sus necesidades respecto a conveniencia, rapidez, precio a pagar, entre otros. En consecuencia, surge el Delivery y el Click & Collect (Recojo en Tienda) como opciones de entrega para que el cliente pueda escoger cuál de las dos se adecúa a sus requerimientos. Por ello, es relevante estudiar estos canales de distribución tomando como base investigaciones previas en revistas internacionales para poder definir los conceptos y aplicaciones de cada uno para posteriormente evaluar su aplicación en el retailing peruano para poder identificar los pros y contras percibidos por el consumidor; y a su vez, considerar los beneficios o problemas que le genera al minorista al implementar dichos canales; por ejemplo, al poner en funcionamiento el Click & Collect, la tienda por departamento asume costos extra en la logística debido a la incorporación del punto de recojo específico dentro de su establecimiento. El presente trabajo de investigación permite contrastar la teoría planteada por diferentes autores y su aplicación en los retailers peruanos ya que, no existen investigaciones previas que se enfoquen específicamente en este criterio de la compra online. Finalmente, los resultados de esta investigación buscan brindarle información al minorista para que pueda satisfacer las necesidades de sus consumidores respecto al canal de distribución de su preferencia y promover una relación a largo plazo.
As e-Commerce has grown, the distribution channels through which they deliver the final product to the consumer have evolved in order to satisfy their needs regarding convenience, speed, price to pay, and others. Consequently, Delivery and Click & Collect (Pick up in Store) arise as delivery options so that the customer can choose which of the two suits their requirements. For this reason, it is relevant to study these distribution channels based on previous research in international magazines in order to define the concepts and applications of each one to later evaluate their application in Peruvian retailing in order to identify the pros and cons perceived by the consumer; and in turn, consider the benefits or problems that the retailer generates when implementing these channels. For example, by putting Click & Collect into operation, the department store assumes extra costs in logistics due to the incorporation of the specific collection point within its establishment. This research work allows us to contrast the theory put forward by different authors and its application in Peruvian retailers since there is no previous research that specifically focuses on this criterion of online shopping. Finally, the results of this research seek to provide information to the retailer so that it can satisfy the needs of its consumers regarding the distribution channel of their preference and promote a long-term relationship.
Trabajo de investigación
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Wu, Tzu-Yi, i 巫姿誼. "Food Waste Management in Food Retailing". Thesis, 2018. http://ndltd.ncl.edu.tw/handle/26h9ht.
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碩士國立高雄第一科技大學
國際管理碩士學位學程
106
Taiwanese food self-sufficiency ratio is only 32 percent; that is, the food purely produced in Taiwan can only feed 30 percent of total Taiwanese population. Taiwan relies on imported food heavily, which is a very dangerous situation if Taiwan encounters war, change of trade relationship, serious climate change. Food surplus and waste issue is a critical issue for all Taiwanese people. The majority of food waste in Taiwan is considered retail and consumption waste. However, Taiwanese retailers seem to act passively to deal with food surplus and waste. To find out the reason behind this, this study investigated Taiwanese retailer’s and customer’s attitude and worries toward food waste issue. The result of in-depth interview shows that their major worries are food safety and liability issue. This study collected solutions from a global point of view and provided an overall framework of food waste management which is comprised of ‘prevention’, ‘reuse’, and ‘recycling’. Furthermore, this study also proposed some useful strategies and solutions for Taiwanese retailers. Hopefully, this study can improve the food waste problem in the Taiwanese retail sector.
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Barbosa, Francisco Manuel Gonçalves. "Early adoption of trends in food-based retailing". Master's thesis, 2019. https://hdl.handle.net/10216/122860.
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Catarina, Gomes Fernandes Catarina. "Carrefour- grocery retailing". Master's thesis, 2018. http://hdl.handle.net/10362/36383.
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Preuss, Max. "Amazon and the US food retailing industry in 2018". Master's thesis, 2019. http://hdl.handle.net/10362/69193.
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This work project presents a case study, which describes Amazon’s effort to establish a footprint on United States’ food retailing landscape. The landscape can be described as being highly competitive and companies leverage on new technologies and private label products to increase revenues and foster customer loyalty.
Following the presentation of the case, a case analysis has been conducted that focuses on the US food retailing industry’s structure, Amazon’s competitive advantages and business model and the company’s potential disruptive innovations. So far, such innovations that touch various parts of Amazon’s Omnichannel offering have taken place. The aforementioned innovations mainly thrive to improve the customer experience and convenience as well as the speed of process. In general, they allow Amazon to pursue a dual advantages approach regarding differentiation and cost leadership.
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Tsou, Jin Feng, i 鄒金峰. "Consumer Behavior of Health Food in Retailing And at GNC Health Food Specialty Stores in Taiwan". Thesis, 2002. http://ndltd.ncl.edu.tw/handle/55816794814733853973.
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碩士國立交通大學
經營管理研究所
90
The thesis mainly studies the consumer where to buy their health food. Whether they have changed from marketing channels to retailing or not? Another subject was on consumer behavior of health food specialty store. The methed of research was by market survey based on designed questionnaires for 800 consumers in Taipei. All 800 copies of which were returned and 608 copies of them were found to be effective. Hopefully the results can be useful for health food companies setting marketing strategies. The major findings are as follows: 1. From the results we found out consumers prefer real retailing channels than direct selling channels. Drug store is the most popular place to get health food. The second choice was Personal store. Direct sales channels that were originally the first choice of channel selection has dropped to the third. 2. The important channel attributes for consumers whem selecting stores were analyzed by statistical methods (5% level); reasonable pricing being the most important store attribute, the second important attribute is professional service, followed by convenient location, purchase guarantees, merchandise category, fine store image and selection of name brand products. 3. Name recognition of GNC is established mostty by store signs. The major reasons people like to go to GNC for healthy food shopping, are professional service, merchandises category and specialty products. Most GNC consumers buy Vitamin & Mineral products (53.3%) and Sport Nutrition (21.3%). 4. Consumers want GNC to increase the number of chain stores and improve the information on health food products and provide higher quality services.
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(5930093), Jose G. Nuno-Ledesma. "Essays in Nonlinear Pricing Under Regulation: Analysis of Interventions on Food Retailing". Thesis, 2019.
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In this dissertation I present three essays. The overarching theme of these projects is how price-discriminating sellers endogenously modify their pricing schemes in the face of regulatory interventions. The application I have in mind when writing the papers is that of a food retailer deciding menu characteristics, such as price and quantity, in the context of a given food policy environment. The particular policies I consider are portion cap rules and taxes, both designed by the policy-maker to reduce the consumption of certain foods and ingredients. My approach diverges from studies focusing on buyers' reactions to paternalistic food policies by placing the seller at the center of the analysis. I use models of nonlinear pricing to derive hypotheses, which I test in controlled laboratory experiments. In the first two essays I explore the economic impacts of taxes and portion cap rules when single-product sellers serve privately informed buyers. In the third, I examine the economic effects of portion cap rules when two-product sellers serve buyers with private preferences.
In the first essay, collective work with Dr. Joseph Balagtas and Dr. Steven Wu, I compare the impacts of taxes and portion control rules on profit and consumer surplus. I model the pricing problem of a single-product seller serving two types of privately-informed customers. I aim to answer the following questions: i) what effects do taxes have on portion sizes, buyer surplus, and seller's expected profit; ii) how does the tax affect the seller's ability to screen the market, and iii) how the effects of taxes and portion cap rules compare. I find that under a tax regime, all package sizes are smaller; high willingness to pay buyers see a reduction in their surplus, and the retailer's expected profit is unambiguously diminished. Both policy instruments curb consumption. In contrast with tax regimes, however, cap rules leave buyer surplus unaffected. These outcomes suggest that portion control rules might be a preferred over tax regimes as methods to regulate consumption of calorie-dense and low-nutrient foods traded in settings where retailers engage in second-degree price discrimination.
In the second paper, also joint work with Dr. Joseph Balagtas and Dr. Steven Wu, I report a controlled laboratory experiment designed to test the results of my first essay. In this project, human subjects take on the role of sellers and are free to decide their pricing strategies, including number of ``packages'', their price and their quantity. We vary the policy environment across treatments,and these include: unregulated baseline, cap rule, and specific tax. My principal goal is to test the theoretical outcomes of the first essay and find which regulation is associated with a smaller negative impact on consumers' economic surplus in the laboratory. My main finding is that the cap does not impact buyers' information rents regardless of the seller's segmentation scheme; while the effect of the tax is contingent on the seller's strategy and is neutral at best.
In the last essay, I study the economic impacts resulting from enforcing a maximum-quantity limit on one of the two products offered by a seller facing demand from privately-informed heterogeneous buyers. Specifically, I look at impacts on: i) consumption of the regulated component, ii) purchases of the unregulated item, and iii) consumer surplus. Hypotheses derived from a bi-dimensional nonlinear pricing predict reductions in consumption of the target component, changes in consumption of the unregulated product by some buyers, and mixed impacts on consumer surplus. Data from a laboratory experiment corroborates the predictions regarding consumption of the regulated good; however, no significant changes in consumption of the unregulated product are found, surprisingly a subset of buyers are better-off after the cap rule while no buyer type is worse-off. The results have implications for food policy discussions around portion cap rules, where the assumption that these regulations negatively impact consumers' well-being largely drives public debate.
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Fera, Lúcia Ana Rocha. "O conceito outlet aplicado a uma loja de discount". Master's thesis, 2021. http://hdl.handle.net/10400.26/39019.
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O comércio a retalho tem uma importância extrema na economia mundial, que se revela tanto a nível de volume de negócios como na criação de emprego. Estes fatores, aliados ao facto de ser um mercado competitivo e com potencial de crescimento, fazem com as empresas que atuam neste sector sintam necessidade de alargar a sua posição no mercado. As decisões estratégicas de uma organização, que deseja alargar a sua posição no mercado, têm de considerar a atratividade do segmento do mercado desejado. Desta forma, o marketing surge como um elemento preponderante, dado que permite identificar diferentes produtos e ou mercados, considerando a análise de necessidades dos clientes que se pretendam angariar.
Este caso de estudo tem como objetivo apresentar propostas para cada uma das variáveis de Retailing Mix de uma loja Outlet, com génese num retalhista Discount, tendo em consideração a estratégia de sustentabilidade da empresa em estudo. Para isso, foram analisados alguns exemplos de retalhistas existentes no mercado português que abriram as suas lojas de Retail Outlet.
No decorrer deste trabalho, foram realizadas várias pesquisas documentais, de observação e bibliográficas. Foi realizada uma entrevista ao diretor de Supply Chain e foram visitadas algumas das lojas Retail Outlet de insígnias concorrentes. No final do trabalho são apresentadas propostas para as variáveis de Retailing Mix adaptadas a uma loja Outlet.Retailing takes on a role of extreme importance in Global economy, which translates not only on business volumes but also in employment creation. These factors allied to the market’s competitiveness and growth potential result in the companies who perform in this stage feeling the need to broaden their stance/share in the market. The strategical decisions of an organization that looks to increase their share in the market should consider the attractiveness of the desired market’s segment. Thus, marketing becomes a crucial element, since it allows for the identification of different products and/or markets, based on the analysis of the needs of those clients they want to attract. This case study aims to present proposals for each of the variables of Retailing Mix in an Outlet Store belonging to the Discount segment, taking into consideration the company’s sustainability strategy. In order to achieve that, some examples of existing retailers that opened their retail outlet stores in the Portuguese market were analyzed. In the course of this paper, several researches were made, both documental and well as observational and bibliographical. An interview to the Supply Chain director was conducted and some Retail Outlet stores from competing brands were visited. In the paper’s conclusion we present several proposals for the Retailing Mix variables adapted to an Outlet store.
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Friedrich, Hanno [Verfasser]. "Simulation of logistics in food retailing for freight transportation analysis / von Hanno Friedrich". 2010. http://d-nb.info/1008340707/34.
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Nzali, Mélissande. "The urge to adapt to the french urban millennials in the food retailing industry". Master's thesis, 2019. http://hdl.handle.net/10362/69200.
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French food retailers have been relying on the same supermarket model for years which used to be a great success. However, the young generation consumer behaviors and concerns are distinct from its elders which negatively impact profits. This paper chooses to focus on the retailers’ former strategies and successes contrasting the current trends and habits among the French millennials who represent 23% of the national population and keep on increasing. French millennial customer habits will be portrayed. Furthermore, links between existing innovative propositions and customer expectations will be drawn alongside recommendations.