Rozprawy doktorskie: „Experience of waiting”

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Van, Dreven Amber, i res cand@acu edu au. "Waiting: a critical experience". Australian Catholic University. School of Nursing, 2001. http://dlibrary.acu.edu.au/digitaltheses/public/adt-acuvp12.25072005.

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This study explores the experiences of relatives waiting. Often relatives wait for considerably long periods, especially in critical care areas, whilst their loved one, whose health status is unknown, receives care. To explore these experiences and to understand the symbolic meaning behind the participants stories, a grounded theory approach was utilised which is firmly rooted in the sociological theory of symbolic interactionism. A qualitative approach was employed in order to yield a rich description of the human experience often not found in quantitative studies (Jamerson, Scheibmeir, Bott, Crighton, Hinton and Kuckelman, 1996, p. 468). Similarly, the use of feminist principles to guide this study has facilitated a greater understanding of such issues as gender roles, language, power and hierarchy. Using grounded theory methodology, audio-taped interviews were conducted with six female relatives who were recruited using theoretical sampling. Simultaneous recruitment, data collection, analysis and literature review took place, as advocated and outlined by Barney Glaser and Anselm Strauss (1967). The overarching core category discovered using this approach which epitomises the waiting experience, is the balancing of both positive and negative aspects of the four codes identified. These four codes are -mothering, trust, flustered anxiety and institutional and medical power. Each code had negative aspects, such as being denied the felt need to mother the critically ill loved one, being asked to entrust the health of a loved one to people that relatives had never met, feelings of fluster and anxiety, and a perception that they would interfere with medial care if they were to be involved in their loved ones care. Conversely, each code could potentially have a positive aspect, such as being involved in the care of the loved one, feelings of relief once the care of the loved one was entrusted to professional health care providers, affiliating with other relatives who were waiting in similar circumstances, and receiving frequent information from staff. A final model was produced that illustrates the balance that many relatives aspire to when waiting in the Emergency Department waiting room. If the balance tips in favour of the negative aspects of the codes, a negative impact on the relatives feelings of well being can result.

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Gray, Linda Lee. "The lived experience of waiting for counselling". Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp01/MQ37401.pdf.

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Baek, Jooa. "SERVICE WAITING EXPERIENCE: THE GRANULARITY EFFECT OF QUANTITATIVE INFORMATION ON CUSTOMER REACTIONS TO WAITING". Diss., Temple University Libraries, 2018. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/500787.

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Tourism and Sport
Ph.D.
Waiting for service is inevitable. Service cannot be easily supplied to match fluctuating peaks of demand, and its pre-production is limited. Unfortunately, however, most people do not tolerate waiting well. To effectively deal with the inevitable waiting, service organizations endeavor to manage customer perceptions of the wait using various strategies to make waiting seem short and less wasteful and uncomfortable. Therefore, finding ways to manage customer perceptions of waiting is an essential part of the service experience. To encourage customers to join in and help them remain being patient, service operations provide estimated waiting time. Information on the estimated wait time affects customer expectations and responses, which may further lead to undesirable customer behaviors such as balking (i.e., refusal to wait in line) and reneging (i.e., give up to get the service and leave away from the line). That is, customers’ understanding of quantitative meanings often deviates from the objective value even when the estimated waiting time is well delivered. Therefore, how service providers structure and deliver quantitative information causes customers to differ in their estimation of the time to be waitlisted as well as the expectation of service promptness, and eventually determine their behaviors. Existing research, however, has overlooked how customer experience of waiting is altered by the wait time is communicated as part of strategies for managing waiting for services. While waiting, people will have quantitative information for the duration in both numbers and units. Thus, granularity and its effect on customers’ affective and cognitive responses as well as their waiting behaviors (i.e., joining in, keep staying on, or leaving away from the line) require further investigation in that numbers and units are inseparable and change simultaneously. The purpose of this study was to explore how information, through various psychological mechanisms both cognitive and affective responses, affects waiting behavior. This dissertation consisted of three studies. Study 1 was conducted to investigate how information on delays have a granularity effect on customer perceptions of time estimation for being waitlisted in numerical cognition, particularly depending on its format. Study 2 further explored the effect of information on waiting with communicator’s cooperativeness on balking behavior, and that are incorporated into expectation of the service promptness and anxiety as a part of cognitive and affective responses. Finally, Study 3 examined the effect of information on time delays on reneging behavior with customer mind-sets with matching of cognitive salience of unit (verse number), especially when delays are imposed by the wait staff, and that are incorporated into understanding psychological mechanisms (information processing fluency and anxiety). Study 1 found that providing waiting information in a coarse-grained unit with an interval is not ideal for customers assured to join a queue because they less expected the time on being waitlisted far less shortly. In general, less balking occurs if information is delivered as a single value (than an interval), even the information is delivered in a coarse-grained unit. Therefore, for an in-depth understanding of the granularity effect of information on waiting to be seated, Study 2 was narrowed to use only a single value. Study 2 showed that when information is delivered in a coarse-grained unit with a point estimate by a professionally trained employee, balking is far less common than if the same information is delivered by an unprofessional employee because the professional employee elicits a higher level of expectation of service promptness. With emphasizing the role of the employees, how employees deliver the information in point estimate professionally encourages customers to less balking or more joining a queue even if the information is delivered in a coarse-grained unit (i.e., hours). Finally, Study 3 revealed that more reneging occurred when additional wait time was communicated in a coarse-grained interval than when the wait time was delivered in a fine-grained interval. Furthermore, when the additional wait time was communicated using a coarse-grained (rather than a fine-grained) interval to customers with an abstract mind-set, they felt more anxious and subsequently were more likely to renege. During sequential delays, therefore, information on waiting could be framed at a concrete level (how-laden) to reduce anxiety and further to keep customers stay in line. The insight gained from the three studies is discussed, and theoretical and practical implications presented in conclusion.
Temple University--Theses

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Meerabeau, Elizabeth. "Parents in waiting : the experience of subfertile couples". Thesis, Royal Holloway, University of London, 1989. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.360189.

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Stratton-Zimmer, Marilyn Lauren. "Waiting in vain for college admission, experience and effects". Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1997. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp04/mq22101.pdf.

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Stratton-Zimmer, Marilyn Lauren Carleton University Dissertation Psychology. "Waiting in vain for college admission; experience and effects". Ottawa, 1997.

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Axelsson, Jonatan, i Julia Frandsen. "Att hoppas på det bästa, men vara förberedd på det värsta : Patientens upplevelse på väntan på en organtransplantation". Thesis, Högskolan i Halmstad, Akademin för hälsa och välfärd, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-43744.

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Bakgrund: Organtransplantation är en rutinmässig behandling i vården. Ett underskott på organ gör väntetiden lång, vilket leder till långa väntetider och medför oro och rädsla. När en människa placeras på väntelistan är en organtransplantation den sista utvägen eftersom organet är så pass skadat. Syfte: Syftet var att belysa patientens upplevelse av väntan på en organtransplantation. Metod: Studien är en litteraturstudie med induktiv ansats där åtta artiklar ligger till grund för resultatet. Datan analyserades och delades in i kategorier och subkategorier med utgångspunkt från syftet. Resultat: Tre huvudkategorier med tillhörande subkategorier framkom; Känslor till följd av väntandet på en organtransplantation, Behovet av stöd och information och Ett begränsat liv. Patienter som väntar på en organtransplantation upplevde osäkerhet och oro för döden blandat med hopp inför framtiden. Denna osäkerhet kunde kännas större vid upplevd brist på information från vården. Begränsningen i vardagen upplevdes svår och då blev stödet från sjuksköterskor och anhöriga viktigare, tillsammans med att skapa strategier för att hålla hoppet uppe. Konklusion: Litteraturstudien visar att upplevelsen av väntan på en transplantation är liknande runt om i världen. Det finns ett behov av information och stöd från sjuksköterskan då detta skapar mer trygghet. Det är av vikt för sjuksköterskan att ha en förståelse för denna patientgrupp.
Background: Organ transplantation is a routine treatment in modern healthcare. Due to lack of organs in relation to the need, waiting is increased which causes anxiety and fear for patients. When a person is placed on the waiting list, an organ transplant is the last resort since the organ is highly damaged. Aim: The aim was to illustrate the patient’s experience of waiting for an organ transplant. Method: This study is a literature study and have an inductive approach and is based on eight articles. The data was analyzed and categorized in regard to the aim. Results: The result reports three categories and associated subcategories; Feelings about waiting for an organ transplant, The need for support and information and A limited life. Patients experience uncertainty and anxiety during the waiting time and a fear of death alongside hope. The uncertainty grew with lack of information from care givers. Limitations of daily life perceived tough hence the nursing and family support became paramount, all together creating strategies to inspire hope. Conclusion: The literature study shows that the waiting experience for a transplant is similar around the world. There is a need for information and support from nurses, therefore, the nursing sympathy, information and knowledge is essential in creating a safe environment.

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Dubyts, Deanna Christine. "The experience of waiting for coronary artery bypass graft surgery". Thesis, University of British Columbia, 1988. http://hdl.handle.net/2429/27716.

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The purpose of this study W8S to explore and describe the experience of waiting for coronary artery bypass graft (CABG) surgery from the perspective of the individual who h8s a prolonged wait for this surgery. A phenomenological approach was used to guide the study. Data were collected through 17 semi-structured, audio-taped interviews with 7 men and 2 women awaiting CABG surgery. Analysis occurred concurrently with data collection. It was found that there were three interrelated core facets of the experience: the illness, the prospective surgery, and the wait. Each facet held distinct meaning: the illness represented a loss of normalcy and a threat to life; the surgery, both an opportunity to regain normalcy and a threat; and the wait, a "no control" situation which enhanced the losses and threats of the other facets, engendered further losses, and delayed the expected gain from surgery. Within each facet, representative emotional reactions, and coping strategies were identified. The findings indicate that these clients require regular contact and that nursing care must address all three facets of the experience.
Applied Science, Faculty of
Nursing, School of
Graduate

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Young, Charles. "Waiting for therapy : the personal experience and psychological effects of being on an NHS waiting list for cognitive psychotherapy". Thesis, University of Essex, 2006. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.423569.

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Mercier, Michelle De Shon. ""Music is Waiting For You:" The Lived Experience of Children's Musical Identity". Digital Archive @ GSU, 2012. http://digitalarchive.gsu.edu/msit_diss/100.

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ABSTRACT “MUSIC IS WAITING FOR YOU:” THE LIVED EXPERIENCE OF CHILDREN’S MUSICAL IDENTITY by L. Michelle Mercier-De Shon This phenomenological study of lived experience (Van Manen, 1990) explored the perspectives of four 4th grade children as they live in and live through music to formulate their musical identities. Framed within perspectives of symbolic interaction theory (Blumer, 1969), communities of practice (Wenger, 1998), and figured worlds (Holland, et al., 1998), data were collected using methods consistent with qualitative inquiry. These included: observations of quasi-formal music learning settings, in musical playgroups and during professional musicians’ presentations; close observations of children’s daily school lives; and planned discussion group interviews (O’Reilly, 2005). Findings emerged from the data via a bricolage of existentialist (Morrisette, 1999; Holyroyd, 2001) and interpretative phenomenological analyses (Smith, 2003). Children in my study explored and expressed their musical identities through self-directed engagement across multiple modalities of singing, listening, performing on instruments, and creating music. They engaged with these modalities in individualized and shared ways. Singing was situated, by context and in concert with social and gender comparisons. Listening, performing, and creating encompassed a trajectory from experimentation to intentionality, with continually embedded exploration and musical play. Findings indicated that children in middle childhood may actively shape their musical identities within a dynamic nexus of individualized and social continuums of music experience and learning. These continuums may be understood along three dimensions: development; components, i.e., music participation and learning; and processes. The developmental spectrum of children in middle childhood provides a fluid context for understanding musical identity, revealed not as a fixed entity, but through interweaving elements of their past, present, and future musical lives. Self-directed music participation and learning may shape musical identity and provide a context for its expression through both musical and social roles, as children enact musical behaviors through social interaction. Finally, children’s musical identity may be understood as a process, in which personal dialogue meets external discourses, as children continuously negotiate self-conceptions of musicality within and among their musical worlds. Findings indicate that music teachers may offer opportunities for exploration and musical play as a basis for concurrently nurturing the development of musical identities and fostering musical understanding.

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Champlin, Anne. "Doing time : an ethnographic study of waiting in the cancer treatment experience /". Access Digital Full Text version, 1995. http://pocketknowledge.tc.columbia.edu/home.php/bybib/11750832.

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Thesis (Ed.D.)--Teachers College, Columbia University, 1995.
Includes appendices. Typescript; issued also on microfilm. Sponsor: Elizabeth Tucker. Dissertation Committee: Herve Varenne. Includes bibliographical references (leaves 126-132).

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Mahn, Victoria Ann 1959. "Family members' temporal perception and mood during an open heart surgery waiting experience". Thesis, The University of Arizona, 1993. http://hdl.handle.net/10150/278368.

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This study described how 25 subjects experienced time and mood during a waiting experience for relatives undergoing open heart surgery. Using the 40 Second Production Method to measure "time estimation", sixty percent of the total group "overestimated" waiting time. Significant differences found between groups were associated with education, gender and prior waiting experience in the setting. Using the Time Metaphor Test, 22 subjects perceived time passage as "static". No significant correlation was found between Time Metaphor scores and reading time. The mood for the group as a whole tended to be more negative as compared to normative samples. Subjects who perceived time as passing more swiftly, scored significantly higher on "confusion" and "fatigue", and lower on "vigor" compared to "static" subjects. While findings are interpreted with caution given the small sample, the results of the study suggest that altered time perception may be adaptive to the stress associated with anticipated crisis.

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Lewis, Paula A. "Take Your Time:Time Perception and the Experience in Queue Lines". University of Cincinnati / OhioLINK, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1467988493.

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Khazaei, Mitra [Verfasser]. "Playful Customer Experience - Examining the Integration of Playful Aspects into the Experience of Waiting at Family Physicians’ Offices / Mitra Khazaei". Wuppertal : Universitätsbibliothek Wuppertal, 2014. http://d-nb.info/1063048338/34.

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Andersson, Sofia, i Anders Holmgren. "Patienters upplevelser av bemötande på akutmottagning : En litteraturöversikt". Thesis, Högskolan Väst, Institutionen för omvårdnad, hälsa och kultur, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hv:diva-4186.

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Aim: The aim of this study was to describe how patients with acute illness experience their given care in the emergency department. Method: A literature review of ten studies where differences and similarities were analyzed. These studies had been published between the years of 2000 and 2011. Results: The analysis showed a lack of sufficient care concerning patients’ subjective experiences. The researchers found three themes that specifically stood out when studies that had already been made were researched. These themes played an important role in care in the emergency department and insufficient attention to these from the staff could lead to a negative impact on patients’ experiences. The themes were: patients’ participation, patients’ need of communication and information and waiting period. The result showed that a lack in these presented themes could cause feelings of distress, frustration and irritation among patients. Because of this they often used different kinds of strategies to get more involved in their own caring process. Conclusion: The conclusion of this study was that there is a lack of resources within the emergency department where lack of personnel is the most forthcoming reason to patients’ negative experiences. There was however ways for the nurses to improve patients’ experiences within the emergency department by using Travelbee’s philosophy. This was to better interact and understand the patients’ lived experiences as a whole. Every patient is unique and by using proper communication, nurses can understand the patients’ whole life situation and by that, improve the quality of care.

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Rahr, Charlotta, i Jenny Nilsson. "Någon måste dö för att jag ska överleva : Patienters upplevelse av att vänta på organtransplantation". Thesis, Högskolan Kristianstad, Fakulteten för hälsovetenskap, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-19442.

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Bakgrund: För många svårt sjuka patienter med organsvikt är organtransplantation deras enda chans till ett bättre och längre liv. Till följd av stora förändringar och framsteg har transplantationen utvecklats, men bristen på organ är global och beror på allmänhetens inställning. Förlorad kontroll är den mest centrala upplevelsen och upplevelsen av oförutsägbarhet och osäkerhet under väntetiden. Lagar och författningar som styr organdonation och organtransplantation ser olika ut i världen. Sverige har en samtyckeslag som betyder att personen är positivt inställd till donation, men närstående har vetorätt och kan motsätta sig ingreppet. Syfte: Syftet var att beskriva patienters upplevelse av att vänta på organtransplantation. Metod: En litteraturstudie med induktiv ansats som omfattas av tolv artiklar varav en kvantitativ. Databaserna Cinahl Complete och PubMed användes. Genom hela gransknings- och analysprocessen användes Polit och Becks niostegsmodell. Resultat: Fyra kategorier framkom: ”fysiska symtom”, ”den psykiska upplevelsen av att vänta”, ”copingstrategier” och ”sociala begränsningar”. Diskussion: Två huvudfynd framkom; det första beskriver fysiska symtom som genererar sociala begräsningar och det andra beskriver hur patienterna utvecklar copingstrategier, för att hantera den psykiska upplevelsen av att vänta. Dessa diskuteras med stöd från annan forskning och Antonovskys förhållningssätt KASAM.

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Blomqvist, Fanny, i Isabel Ottosson. "Väntan på organtransplantation : En litteraturstudie". Thesis, Karlstads universitet, Institutionen för hälsovetenskaper (from 2013), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-81647.

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Introduktion/Bakgrund: Transplantation är en livräddande behandling som erbjuds när ingen annan behandling leder till förbättrat tillstånd. Organbristen är idag större än utbudet som finns för organ. Väntelistan för att få ett nytt organ är lång och som konsekvens av detta kan individer avlida innan transplantation. Det finns levande och avlidna donatorer, där levande donatorer behöver öka i antal för att utveckla möjligheten till fler organtransplantationer. Det är angeläget att sjuksköterskan tillgodoser andliga, existentiella, sociala och psykiska behov i lika stor utsträckning som fysiska behov avseende omvårdnadsinterventioner. Syfte: Undersöka hur individer beskriver väntan på en organtransplantation. Metod: Litteraturstudien har framställts genom Polit och Beck’s (2017) nio steg och är systematiskt utformad genom datainsamling från databaserna Cinahl, PubMed och PsycINFO. Resultatet inkluderar elva vetenskapliga artiklar, varav nio kvalitativa och två kvantitativa studier. Resultat: I litteraturstudien identifierades fyra kategorier; en evig kamp, brist på frihet, det okända och livet med andra som beskriver väntan. Slutsats: Litteraturstudiens resultat beskriver upplevelser av både negativ och positiv karaktär. Begränsningar i livet är främst vad som påverkar välbefinnandet hos individer och bidrar även till psykologiska utmaningar. Väntetiden är en individuell upplevelse där information och stöttning från sjuksköterskan är angeläget för att förebygga ohälsa.

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Webb, Tara L. "WAITING FOR MORE CERTAIN AND MORE: A STUDY OF THE RELATIVE EFFECTS OF INCREASING PROBABILITY OF REINFORCEMENT AND MAGNITUDE OF REINFORCEMENT ON WAITING IN AN EXPERIENCE-BASED TASK". OpenSIUC, 2013. https://opensiuc.lib.siu.edu/theses/1175.

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In everyday decision making, people often face decisions with outcomes that differ on multiple dimensions. The tradeoff in preferences between magnitude of reinforcement, delay to reinforcement, and probability of reinforcement is a fundamental concern in the decision making literature. Yet, the relative impacts of probability of reinforcement, delay to reinforcement, and magnitude of reinforcement have not been studied together even though researchers have been advocating for the combined study of these variables for decades. The proposed project was designed to determine the relative impacts of magnitude of reinforcement and probability of reinforcement when they were both increasing over a 10 s delay to maximum charge. A first-person shooter video game was adapted for the study of choice when outcome magnitude and probability of reinforcement were increasing either simultaneously (Experiment 1) or separately (Experiment 2) over a 10 s delay. Experiment 1 showed that participants waited longer to ensure a greater probability of reinforcement than to ensure a greater magnitude of reinforcement. The results of Experiment 2 indicated that probability of reinforcement had a stronger impact on behavior than magnitude of reinforcement when they were increasing separately. These experiments indicated that probability of reinforcement outweighed magnitude of reinforcement by a ratio of approximately 3:1.

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Walmisley, Ulla. "Exploring the roles and experiences of health managers participating in the appointment systems learning initiative in city health facilities in Cape Town". University of the Western Cape, 2018. http://hdl.handle.net/11394/6730.

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Master of Public Health - MPH
Background: The appointment system learning initiative (ASLI) was introduced in 2016 as a way of implementing appointment systems in the City of Cape Town, in response to lengthy waiting times at PHC facilities It was intended as a safe space for learning, and piloted facility-generated planning in which knowledge was shared in workshops over 18 months. Variability in how well appointment systems had taken root was noted at the second feedback workshop. Currently, there is little information on the experiences, perceptions and roles of managers with regard to the initiative, or what unforeseen issues may have had an impact. Aim: This study aimed to reach an understanding of how the Appointment Systems Learning Initiative approach and its implementation was experienced by participating facility and PPHC managers at City Health facilities in Cape Town. This includes an exploration of the roles and experiences of health managers, including their perceptions of the benefits and challenges of the process. Methods: A qualitative, exploratory design was used. Individual, semi-structured interviews were conducted with a sample of twelve facility managers and two PPHC managers. Manager’s roles were analysed deductively according to Mintzburg’s 2009 framework, while other data analysis was inductive. Ethical clearance was obtained from UWC BMREC prior to commencement. Informed consent was obtained from participants and confidentiality was preserved at all stages of research. Results: Managers viewed the learning experience positively and felt that facility-generated planning was preferable to hierarchical imposition of programmes. They found it motivating to learn how other facilities had solved problems and designed their systems. Contextual changes to the health system affected ASLI by increasing the pace and prescriptiveness of implementation, and impeded the capacity for PPHC managers to offer support. Facility managers fulfilled critical leadership roles according to Mintzberg’s model, but the way in which they carried out roles such as delegation, team building or communicating may have affected implementation. Challenges included issues with human resources, insufficient time available for managing implementation, lack of preparation beforehand, insufficient support and contextual changes. Benefits included shorter working hours for staff, better organisation in facilities, shorter waiting times and improved satisfaction for end-users.

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Måttgård, Anna, i Tiina Stridh. "I väntans tider : En litteraturstudie om patientens upplevelse av att vänta på en njurtransplantation". Thesis, Högskolan i Halmstad, Akademin för hälsa och välfärd, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-43428.

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Bakgrund: Njurtransplantation ses som den främsta behandlingsmetoden vid terminal njursvikt, då den ökar både livskvalitet och livslängd för patienten jämfört med dialys. Prevalensen av njursvikt ökar i hela världen och efterfrågan av njurar möter inte behovet. Syfte: Syftet med studien var att belysa patientens upplevelse i väntan på en njurtransplantation. Metod: Studien genomfördes som en litteraturstudie med induktiv ansats, för att bilda en uppfattning om hur forskningsläget ser ut inom valt område. Resultat: Resultatet baseras på nio kvalitativa vetenskapliga artiklar från sju olika länder, där fyra kategorier framkom, Ett liv som begränsar, Förväntningar, Glädje och sorg samt Behov och betydelse av stöd. Gemensamt för samtliga artiklar var att livet begränsades i väntan på en njurtransplantation, vilket påverkade patienterna både emotionellt och fysiologiskt. Ju längre tid som patienterna befann sig på väntelistan minskade hoppet om en ny njure, och känslan av frustration samt oro ökade. Konklusion: Litteraturstudien visar på att behovet av information från sjuksköterskan till patienter som väntade på en njurtransplantation var stort. Information skapade en känsla av delaktighet i vården som i sin tur bevarade patientens hopp, samt minskade upplevelsen av oro.
Background: Kidney transplantation is seen as the main treatment method for terminal kidney failure as it increases both quality of life and longevity of the patient compared to dialysis. The prevalence of kidney failure is increasing worldwide and the demand for kidneys is not meeting the need. Aim: The aim of the study was to highlight the patient's experience while waiting for a kidney transplant. Method: The study was conducted as a literature study with an inductive approach to form an idea of what the research situation looks like in the chosen area. Result: The result is based on nine qualitative articles from seven different countries where four categories emerged: A life that limits, Expectations, Joy and sorrow and Need and importance of support. Common to all articles was that life was limited while waiting for a kidney transplant, which affected the patients both emotionally and physiologically. The longer the patients were on the waiting list, the less hope for a new kidney diminished and the feeling of frustration and anxiety increased. Conclusion: The literature study shows that the need for information from the nurse to patients waiting for a kidney transplant was great. Information created a sense of participation in care which in turn preserved the patient's hope and reduced the experience of anxiety.

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Woodhouse, Wendy. "An investigation into the waiting list experience : exploring parents' views of children referred to a Child and Adolescent Mental Health Service". Thesis, University of Wolverhampton, 2007. http://hdl.handle.net/2436/15397.

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Aims: The purpose of the qualitative study was to gain insight into the way parents experience and manage the waiting process following a referral to a Child and Adolescent Mental Health Service. The aim was to use the information for future service delivery and therapeutic engagement. Method: 6 parents whose child had been referred to a Child and Adolescent Mental Health Service and had been waiting for more than eight weeks were recruited using a purposive sampling method and participated in a semi-structured interview. The interviews were transcribed and analysed using the principles of Pidgeon & Henwood’s (1992) grounded theory techniques, facilitating the development and refinement of a theoretical model. Results: The resulting model highlights the waiting experience as fraught by loneliness, abandonment and self blame resulting in an interchanging role of being active or passive and the subsequent cycle they subside into. Some parents use the waiting time effectively by searching for their own answers but may eventually become passive following a belief that their parenting is insufficient. The disempowerment and self blame that is perpetuated through waiting intensifies the parents’ helplessness and results in a wide disparity between a negative self view and the idealised view of the professional. Conclusion: This study described the difficult experiences parents face while waiting for their child’s initial appointment. Parents need to be offered support, information and empowerment while waiting with ongoing communication from the service. Recommendations for future service and clinical delivery are provided.

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Gledhill, Johanna. "The experience and meaning of hope for clinicans and clients in psychological therapy, in relation to waiting times". Thesis, University of Hull, 2018. http://hydra.hull.ac.uk/resources/hull:16582.

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This portfolio thesis consists of three parts: a systematic literature review, an empirical paper and a set of appendices. The thesis as a whole considers the meaning and experience of hope for clinicians and clients in psychological therapy, with emphasis on the context of waiting times. The first section is a systematic literature review that explores the role, experience and effect of client hope in psychological therapy. The review also considers the methodological quality of the evidence in this area. Thirteen papers were included and synthesised using a narrative approach. The findings are discussed within the context of the wider literature, including existing theoretical models of hope. The clinical and research implications for these findings are also considered. The second section is an empirical study that explores the meaning and experience of hopeful therapeutic relationships for clinical and counselling psychologists, in relation to long waiting times for therapy. The research used a qualitative method, gathering data using semi structured interviews, and analysed the data using interpretive phenomenological analysis. Four superordinate and twelve subordinate themes emerged from the data. The results of this analysis are linked to literature relating to client hope and systemic models. The clinical and research implications for these findings are also discussed. The third section consists of a set of appendices which relate to both the systematic literature review and empirical paper. Included in these appendices are a reflective and epistemological statement, describing the primary researcher’s reflections on the research journey, and the philosophical position and underlying assumptions of the research.

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Hansson, Josefine, i Nina Tengdahl. "Patienters upplevelser i väntan på livsviktigt organ : En litteraturstudie". Thesis, Högskolan Väst, Avdelningen för omvårdnad - grundnivå, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hv:diva-15684.

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Background: Organ transplantation is an established form of treatment applied worldwide, which saves many lives. There is however, an imbalance between supply and demand for organs, which means that the patients on the waiting list for organs often have to stay there for a long time. In worst case, they die before a suitable organ is found. Patients waiting for vital organs are therefore in a very exposed situation and this causes many feelings. Aim: The aim of the study was to describe patients´ experiences while waiting for vital organs. Method: A literature based study analysing twelve qualitative studies, that based onpatient interviews describe the patients' experiences while waiting for vital organs. Results: The result showed that patients felt bound, both physically and mentally. They experienced anxiety and stress during the long wait for an organ but had also hope forrecovery and wished to be able to return to a normal life. Information and support were an important part of getting through the wait. Two themes appeared during the analysis; To hope and to understand, the mixed emotions and To be bound and to be in need. Conclusion: All patients' experiences were individual, although there are many similarities in how they experienced waiting for vital organs, especially regarding emotions. Hope was a prerequisite for patients while waiting for a vital organ, as it servesas a driving force to hold out during their uncertain life situation.

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Karlsson, Sophie, i Johanna Stenberg. "Den ständiga väntan på en livsförändring : Patienters erfarenheter av att vänta på en organtransplantation - en litteraturstudie". Thesis, Högskolan i Gävle, Medicin- och vårdvetenskap, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-22972.

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Bakgrund: Antalet patienter som väntar på en organ transplantation har ökat stadigt under de senaste årtiondena. En förutsättning till att väntetiderna skall förkortas är att efterfrågan av organ blir mättat. Efterfrågan av organ är större än tillgången, detta medför förlängda väntetider inför en organ transplantation. Patienter som väntar på en organ transplantation blir lidande och detta bidrar till erfarenheter av fysiskt och psykiskt ohälsa. Syfte: Syftet var att beskriva erfarenheterna hos patienter som väntar på en organ transplantation samt att göra en metodologisk granskning av de valda artiklarnas datainsamlingsmetod. Metod: En beskrivande litteraturstudie som har undersökt 13 artiklar, majoriteten av artiklar var av kvalitativ design. Resultat: Patienters erfarenheter av att vänta på en organ transplantation förknippas ofta med känslor som ångest och depression. Patienter upplever att väntetiderna på att få en organ transplantation är långa och erfarenheter är att livet står på paus. Erfarenheter som patienterna upplever är att stöd från närstående och sjukvården har stor betydelse. Även att träffa andra patienter som väntar på en organ transplantation ansågs som ett stöd för patienterna. Patienterna beskrev att erfarenheterna av att få information från sjukvårdspersonalen om sin hälsosituation var av stor betydelse. De valda artiklarnas datainsamlingsmetod bestod av 11 kvalitativa intervjustudier. Två av artiklarna hade kvantitativ ansats där enkäter använts. Slutsats: Patienter som väntar på att genomgå en organ transplantation har ofta erfarenheter av att väntetiderna är långa och med tiden blir patienterna oroliga och rädda. Patienternas erfarenheter av stöd från sjukvårdpersonalen är viktiga för vårdprocessen och att sjuksköterskor därför har ett stort ansvar att anpassa vården efter patientens individuella behov.
Background: The number of patients waiting for an organ transplant has increased steadily for the past decades. A prerequisite for a successful transplantation program is of course that the demand for organs gets saturated by a steady supply of the same. This is unfortunately not the case as the gap between supply and demand is increasing, hence prolonging waiting times and negatively effecting the patients’ health and overall prognosis. Aim: Portrait the experiences of patients waiting for an organ transplant as well as conducting a methodological examination of the data collection method used in a selection of articles. Method: A descriptive literature that has examined 13 articles, the majority of articles were qualitative design. Results: Patients' experiences when waiting for an organ transplant is often associated with feelings such as anxiety and depression. Patients experiencing the waiting time to get an organ transplant as long and the experience is that the patient’s life is paused. Experiences which patients describes is that support from family and healthcare professionals are of great importance. Even to meet with other patients waiting for an organ transplant was considered as a support for patients. Patients described that experience of getting information from medical staff about his health situation was important for the patients. The articles selected data collection method consisted of 11 qualitative interview study. Two of the articles had quantitative design where surveys have been used. Conclusion: Patients waiting to undergo an organ transplant often have experience of waiting times are long and with time these patients are anxious and fearful. The patients experienced the support from medical staff is important to the care process and that nurses therefore have an important responsibility to adapt care to individual patient needs.

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Higgins, Philip C. "Is the Waiting the Hardest Part?: How Cancer Family Caregivers Experience Quality of Care at the End of Life". Thesis, Boston College, 2013. http://hdl.handle.net/2345/bc-ir:103541.

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Thesis advisor: Kathleen McInnis-Dittrich
Cancer caregivers are key stakeholders across the cancer trajectory, particularly in the final weeks of life and the bereavement period that follows. Current measures are limited in capturing caregiver assessment of the quality of end-of-life (EOL) care. Because none include caregiver perception of patient suffering or prolongation of death, the author sought to develop and validate a new measure of caregiver-perceived quality of EOL care that includes these dimensions. Data for this study comes from Coping with Cancer (CwC), a multisite, prospective, longitudinal study of advanced cancer patients and their caregivers (N=275 dyads). CwC investigators interviewed cancer patients and caregivers prior to the patient's death, and then caregivers again following the patient's death, on a range of psychosocial issues related to EOL care and bereavement. The present study represents a refinement of the author's previous work in developing and validating the Caregiver Evaluation of Quality of End-of-Life Care (CEQUEL) scale, a comprehensive measure of caregiver-perceived quality of EOL care. Factor analysis revealed four distinct factors: Prolongation of Death, Perceived Suffering, Shared Decision-Making, and Preparation for the Death. Each item loaded strongly on only a single factor. The author examined the new measure's factor structure, and evaluated its reliability (using Cronbach's α) and convergent validity (via associations between CEQUEL and key EOL outcomes). CEQUEL and its subscales showed moderate to acceptable Cronbach's α (range: 0.52-0.78). Higher scores (indicating better perceived quality of care) were positively associated with therapeutic alliance (ρ=.13; p≤.05) and hospice enrollment (z=-2.09; ≤;.05), and negatively associated with bereaved caregiver regret (ρ=-.36, p≤.001) and a diagnosis of Posttraumatic Stress Disorder (z=-2.06; p≤.05). Scores did not vary by caregiver characteristics other than religious affiliation, with Catholics scoring lower than non-Catholics, and those without religious affiliation scoring lower than those with an affiliation. Models predicting CEQUEL scores were compared using multiple regression analysis and AICc values. In unadjusted analyses, dying in a hospital, inpatient hospice length of stay (LOS) < 1 week, patients feeling seen as a whole person by their physician, and caregiver religiosity predicted CEQUEL scores. Only dying in a hospital (B=-1.65, SE=0.42, p=0.000) and inpatient hospice LOS < 1 week (B=-1.87, SE=-.69, p=0.008) remained significant in adjusted analysis. These findings suggest that CEQUEL is a brief, valid measure of quality of EOL care from the caregiver's perspective. This study also identifies key factors that can be modified to improve caregiver evaluation of quality of care and associated bereavement outcomes. CEQUEL is the first scale of its kind to include perceived suffering and prolongation of death. If validated in future work, it may prove a useful quality indicator for the delivery of EOL care and a risk indicator for poor bereavement adjustment. Implications for research, clinical practice and policy are discussed
Thesis (PhD) — Boston College, 2013
Submitted to: Boston College. Graduate School of Social Work
Discipline: Social Work

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Karlsson, Terese. "Improvements within patient experience during MRI". Thesis, KTH, Människa och Kommunikation, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-209939.

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MRI is one of the biggest and most growing imaging techniques. Even though itis one of the most harmless technologies a big portion of the patients experienceanxiety during the exam. By improving the patient experience unnecessary psychologicalstress for the patient can be prevented, the patient movement wouldthen decrease and therefore the imaging can be improved without changing thetechnique. Participant observations at four dierent MRI departments werecompleted with six interviews with radiographers and technical MRI personnelin order to get insight in the work around an MRI exam and the problemsthat patients experience. The data collection resulted in three improvementareas: the atmosphere of the waiting room, the atmosphere of the MRI roomand the headset used by the patient during the MRI exam. These improvementareas were paired up with solution suggestions which were then controlled andcommented by one MRI specialist, one MRI developer and one radiographer tovalidate the suggestions. The conclusion was that there is already much doneto improve the environment in the MRI room, even though more can be done.The waiting room, on the other hand ,has not been an object for studies orfor improvements before. Therefore more calculation about how big of a protit could be, to improving the atmosphere in the waiting room, should be doneso one knows how much resources one can be put into that improvement area.Lastly there are potential solutions for how to create a much better headset butbecause the generated solutions in this area are so technically challenging moreresearch has to be done before it can be realised.
MR är en av de största och mest växande medicinsk bildgivande teknikerna som finns. Även om tekniken är helt ofarlig är det många patienter som lider av ångest kopplad till undersökningen. Genom att förbättra patientens upplevelse kan man förbygga den ångesten, då kommer också patienten kunna ligga mera still under undersökningen och därför kommer bilderna kunna förbättras utan att ändra tekniken.Datainsamlingen bestod av deltagande observationer på fyra olika röntgenavdelningar tillsammans med sex stycken intervjuer med både röntgensköterskor och personal som jobbar med MR-tekniken. Detta för att få en inblick i jobbet runt en MR undersökning och problemtiken som patienterna upplever. Datainsamlingen resulterade i tre olika förbättringsområden: väntrummet, undersökningsrummet och headsetet som patienten använder under MR-undersökningen. Dessa förbättringsområden parades ihop med förbättringsförs-lag och validerades sedan med en MR speciallist, en utvecklare och en röntgensköterska.Slutsatsen var att det idag görs mycket för att förbättre miljön i undersökningsrummet, även om mycket mer kan göras. Väntrummet, och andra sidan, har inte varit föremål för varken studier eller förbättringar och därför behöver uträkningar göras på hur stor vinst det skulle vara med en förbättrad miljö där för att veta hur mycket resurser som kan läggas på det. Till sist kan det konstateras att det finns potentiella lösningar för hur ett bättre headset skulle kunna skapas, men eftersom de förslagen som genererats i den här studien är så tekniskt avancerade behövs mer forskning för att kunna realisera lösningarna.

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Hillsäter, Johansson Emmely, i Jannicke Hallenborg. "Patienters upplevelser i väntan på en levertransplantation". Thesis, Kristianstad University, School of Health and Society, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-6763.

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Bakgrund: Väntelistorna för de patienter som står i kö för en levertransplantation blir allt längre i alla länder runt om i världen. Väntetiden upplevs för patienterna som en psykiskt och socialt påfrestande tid eftersom det är oklart om och när ett organ som passar blir tillgängligt. Det är viktigt att sjuksköterskan antar utmaningen att möta lidandet och den lidande människan och bidra till att minska detta. Syfte: Syftet med litteraturstudien var att belysa och beskriva patienters upplevelser i väntan på en levertransplantation. Metod: Litteraturstudien bygger på totalt 10 kvalitativa och kvantitativa vetenskapliga artiklar. Resultat: Att bli uppsatt på väntelistan för en ny lever upplevdes av många patienter som en enorm lättnad och de fick en känsla av hopp samtidigt som det innebar en fysisk och psykisk begränsning i tillvaron. Rädsla och ångest på grund av ovissheten var också ett stort problem för deltagarna. Informationen och stödet ansågs vara viktigt under väntetiden. Diskussion: Upplevelsen av förändrad självbild och identitet, ångest samt behovet av information och stöd i väntan diskuterades och kopplades samman med Joyce Travelbees omvårdnadsteori samt sjuksköterskans kompetens. Slutsats: För att kunna utveckla omvårdnaden kring patienter som väntar på en levertransplantation krävs det mer forskning som belyser upplevelsen av väntan före en levertransplantation.

Background: The number of patients on waiting lists for a liver transplant is growing in all countries around the world. These patients experience the waiting as a psychologically and socially stressful time, because it is unclear if and when a suitable organ will become available. It is important for the nurse to try to relieve the suffering of these patients. Aim: The purpose of this study was to illustrate and describe patients' experiences while waiting for a liver transplant. Method: This literature study was based on a total of ten articles describing research performed using qualitative and quantitative methods. Results: Being put on the transplant waiting list gave the patients feelings of substantial relief and hope, but at the same time involved physical and mental limitations in their daily lives. Fear and anxiety due to the uncertainty of the situation was also a significant problem for the liver candidates. Information and support was regarded as important during the waiting time. Discussion: The experiences of a changed self-image and identity, anxiety, and the need for information and support were discussed and linked to Joyce Travelbee’s nursing theory and to the skills of nurses. Conclusion: To be able to develop nursing care related to cases involving liver transplants, more research is needed to highlight the things the patients experience while waiting to undergo such surgery.

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König, Maria, i Heidi Rönnqvist. "Patienters upplevelse om den förbokade återbesökstiden, väntetiden och personalens bemötande. Vårdpersonals upplevelse efter införandet enligt Lean-modellen på en Ortopedmottagning". Thesis, Uppsala University, Department of Public Health and Caring Sciences, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-126201.

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Syfte: Utvärdering av hur patienter upplever den förbokade återbesökstiden, väntetiden samt personalens bemötande vid återbesöket. Syftet är även att undersöka hur personal på ortopedens nyinrättade ”snabbmottagningen” vid AS upplever stress, patientflöde samt telefonförfrågningarna, efter införandet enligt Lean-modellen

Metod: Deskriptiv kvantitativ enkätstudie. Slumpmässigt urval utfördes på patienter och av hundra procent (n=55) tillfrågade, deltog fyrtionio procent (n=27). Av hundra procent tillfrågad personal (n=14), deltog sextiofyra procent (n=9). Urvalet utförde avdelningschefen.

Resultat: Utvärderingen av patienternas upplevelser av planerad återbesökstid, bemötande och väntetid på snabbmottagningen var generellt mycket bra. Personal på ortopedmottagningens snabbmottagning upplevde ingen större förändring efter införandet enligt Lean-modellen.

Slutsats: Resultatet visar att patienterna upplevde den planerade återbesökstiden generellt mycket bra. Personalens upplevde inte att arbetet förändrats. Fler och större studier behövs för att utvärdera organisationsförändringar som initierats av Lean-modellen.

Aim: Evaluation of paitents’ experiences of the prebooked time for next appointment, the waiting time and the staff’s treatment at the next appointment. The aim is also to examine how the staff at the newly established orthopedic “quickreception” at the Uppsala University hospital experience stress, patientflow and the telephonerequests, after the introduction according to the Lean-model.

Method: Descriptive quantitative inquirystudy. Patients were selected randomly and out of one hundred percent (n=55) who were asked, fortynine percent (n=27) participated. Out of one hundred percent (n=14) of the staff asked, sixtyfour percent (n=9) participated. The selection was made by the head of the ward.

Results: Evaluation of the patients’ experiences of the planned time for next appointment, treatment and waiting time at the “quickreception” was generally very good. The staff at the orthopedic “quickreception” did not experience a big change after the introduction according to the Lean-model.

Conclusion: The results show that the patients experienced the planned time for next appointment generally very good. The staff did not experience that the work had changed. More and larger studies are needed to evaluate changes of organisations that were initiated by the Lean-model.

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Sparks, René Liezel. "Exploring the clients’ experience of Primary Health Care services prior to and post the implementation of appointment systems in City Health Clinics, Western Cape, South Africa". University of the Western Cape, 2018. http://hdl.handle.net/11394/6731.

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Magister Public Health - MPH
Long waiting times have, for many years, been synonymous with primary health care in South Africa, and this is evident by the long queues and consistent client dissatisfaction. There are multiple contributing factors that exacerbate waiting time in Primary Health Care (PHC) facilities such as shortage of health care providers, increase in the uninsured population and South Africa’s quadruple burden of diseases. Health establishments have initiated numerous strategies to reduce long waiting times with varying degrees of success. These strategies have mostly been quantified and linked to indicators to measure their level of success in relation to quality healthcare. This research explores the clients’ perception of one such intervention, which is the implementation of an appointment system in primary care facilities in the City of Cape Town. Qualitative, exploratory descriptive methods were used to gain understanding of the impact the appointment system has had on the clients’ experience of attending health care services. The researcher also explored how clients perceive their role with regard to the shaping of their clinic’s appointment system. Semi-structured in-depth interviews were conducted with fifteen purposively sampled clients from five City Health clinics, who have implemented an appointment system through the guidance of the Appointment System Learning Initiative (ASLI). Maximum variation in sampling ensured the inclusion of small, medium and larger facilities within different geographical settings. Data analysis was done using a thematic coding approach, the themes were derived from the emerging data and were used to guide the researcher in gaining a rich picture of the clients’ experiences within the clinics. Ethical approval was requested and received from both the University of the Western Cape (UWC) and City Health prior to engaging any participants.

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Walman, Anna, i Pia-Marie Abrahamsson. "Upplevelsen av att stå i transplantationskö ur ett patient- och anhörigperspektiv : en studie av självbiografier". Thesis, University of Skövde, School of Life Sciences, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-1077.

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Väntan på transplantation kan vara en komplex situation för patient och anhörig. Studiens syfte var att belysa vad patienter och deras anhöriga upplever när de står i kö för en organtransplantation. Metoden som användes var en kvalitativ ansats där fyra självbiografier lästes och analyserades.

I resultatet framkom att upplevelserna startade med beskedet om att transplantation var nödvändig för den fortsatta överlevnaden, tills beskedet om transplantation kom och patienterna lades in för operation.

Analysen av den insamlade datan resulterade i fem kategorier: Insikten om sjukdomens allvar, Mellan hopp och förtvivlan, Tankar kring döden, Samvetskval och Ett efterlängtat besked. Resultatet kan användas till att öka förståelsen hos vårdpersonal för vad patienterna och deras anhöriga genomgår känslomässigt under deras väntan på organtransplantation.

The waiting period for organ transplantation can be a complex situation for patients and their relatives. The purpose of the study was to enlighten the experiences of patients and their relatives when they stand in queue for organ transplantation. With a qualitative attempt four autobiographies were read and analyzed.

The result showed that the experiences started with the information that transplantation was essential for the patients’ continuance of life, to when they were hospitalized for the operation.

The analysis of the data resulted in five categories: The insight about the gravity of the disease, Between hope and despair, Thoughts surrounding death, Qualms of conscience and A call much longed for. The result can be used to increase the understanding for what patients and their relatives go through emotionally during their wait for organ transplantation among the nursing staff.

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Robayo, Rubilin. "Faktorer som påverkar patienters upplevelser av vistelsen på akutmottagningen". Thesis, Sophiahemmet Högskola, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:shh:diva-2174.

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Omhändertagandet av personer som är i behov av vård skall vara lika för alla med ett respektfullt bemötande. Patienter bör få individanpassad vård tillsammans med ett omhändertagande som innebär personligt bemötande på individens villkor. Behandling och kommunikation är nyckelfaktorer för att möta vården med att förebygga ohälsa och lidande hos patienter. Inom akutmottagningar omhändertas människor som är i akut behov av vård vilket kan innebära att de patienter som söker akuthjälp och får låg prioritet i triage-systemet kan vänta länge på vård. Ett bemötande inom sjukvården bör vara anpassat med hänsyn till lika villkor för alla människor. Hög arbetsbelastning ses på akutmottagningar i hela världen. Orsaker till detta kan bero på att det faktiska antalet personer som besöker vården ökar eller att patienter söker akutvård istället för primärvård. En annan orsak som kan bidra till höga belastningen på akutmottagning kan vara att patienter ofta inte känner till, eller litar på, andra vårdgivare. Patienter som uppsöker akutvård bör få information om hur de kan vända sig till andra vårdgivare där de kan få hjälp. Syftet var att beskriva faktorer som påverkar upplevelsen av vistelsen för patienter på en akutmottagning. Metoden var en litteraturbaserad studie i form av en litteraturöversikt baserad på 16 vetenskapligt granskade artiklar med kvantitativ och kvalitativ ansats. Resultatet var att kommunikation, information, väntetiden, bemötande och tillfredsställdes var faktorer som påverkar patienters upplevelse av vistelse på akutmottagning. Klar och tydlig kommunikation, ett gott bemötande och att ge information angående t.ex. eventuell väntetid kan bidra till en ökad tillfredsställelse hos patienten under vistelsen på akutmottagningen.

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Imsirovic, Ajdin, i Karin Elgmark. "När är det min tur? : Patienters erfarenheter av att vänta på organtransplantation". Thesis, Högskolan i Skövde, Institutionen för hälsovetenskaper, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-19269.

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Bakgrund: När ett organs förmåga att tillgodose kroppens behov avtar medför detta en påverkan på patientens dagliga liv vilket kräver kontakt med hälso- och sjukvården. Sjukdomsbilden är komplex och organsviktens behandling blir i slutändan en organtransplantation. Transplantationsprocessen är lång och utgörs av behandlingar och undersökningar som påverkar kroppen både fysiskt och psykiskt. Dock är efterfrågan på organ större än tillgången vilket medför väntan på obestämd tid för patienten. Syfte: Att beskriva patienters erfarenheter av att vänta på organtransplantation. Metod: Litteraturöversikt baserad på elva vetenskapliga artiklar med kvalitativ ansats och en artikel med kvantitativ ansats och en med mixad metod. Resultat: Ur analysen framkom tre kategorier; Livet känns ständigt osäkert, uthållig kamp, support av nära nätverk med nio underkategorier. Diskussion: Livet i väntan på organtransplantation innebär ett stort lidande och begräsningar i vardagen. Begränsningarna i vardagen skapar ett behov av stöd från patientens omgivning däribland sjuksköterskan. För att sjuksköterskan ska kunna stötta patienten under transplantation processen är det av stor vikt att förstå hur patienter upplever vardagen i väntan på organtransplantation.
Background: When an organ's ability to meet the body's needs decreases, this has an impact on the patient's daily life, which requires contact with the health service. The disease picture is complex and the treatment of organ failure eventually becomes an organ transplant. The transplant process is long and consists of treatments and screening that affect the body both physically and mentally. However, the demand of organs is bigger than the supply, which means waiting indefinitely for the patient. Aim: To describe patients' experiences of waiting for an organ transplant. Method: Literature-based study based on eleven scientific articles with a qualitative approach and one article with a quantitative approach and one with a mixed method. Results: The analysis revealed three categories; Life feels constantly insecure, enduring struggle, support from close networks with nine sub-categories. Discussion: Life while waiting for an organ transplant involves massive suffering and limitations in everyday life. The limitations of everyday life create a need of support from the patient's environment, including the nurse. In order for the nurse to be able to support the patient during the transplant process, it’s of big importance to understand how patients experience everyday life while waiting for an organ transplant.

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Freckmann, Karin, i Kicki Wallingstam. "Patienternas upplevelse av såromläggning på primärvårdsjour". Thesis, Linnéuniversitetet, Institutionen för hälso- och vårdvetenskap (HV), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-48635.

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Sammanfattning Bakgrund: Primärvårdsjourens personal bistår hälsocentralernas patienter vid behov av såromläggningar när hälsocentralerna är stängda under helger samt helgdagar. Patienterna blir främst bokade för såromläggning från sin egen hälsocentral till primärvårdsjour. Syfte: Syftet var att belysa patienters upplevelse av såromläggningar på primärvårdsjour Metod: Som metod användes induktiv kvalitativ ansats där både enkäter och telefonintervjuer användes. Enkäterna besvarades av patienter som kom på bokade besök för såromläggningar på primärvårdsjouren. Intervjuerna genomfördes med semistrukturerade telefonintervjuer. Enkäterna och intervjuerna analyserades med manifest kvalitativ innehållsanalys. Resultat: Vid analysen av enkäterna och intervjuerna framkom följande kategorier; Utförande och förbandsmaterial samt vårdmötet på Primärvårdsjour. Patienterna var nöjda med bemötandet från vårdpersonalen på primärvårdsjouren, vårdpersonalen ansågs trevlig professionell och effektiv vid såromläggningarna. Väntetiden beskrevs av patienterna som obefintlig eller minimal. Även om såromläggningarna upplevdes olika av patienterna mellan primärvårdsjouren och patientens hälsocentral var patienterna nöjda med sina såromläggningar på primärvårdsjour. Patienterna upplevde en stor tacksamhet att få hjälp att lägga om sina sår på primärvårdsjouren. Slutsats: Patienterna upplevde sig bli väl bemötta på primärvårdsjouren. Väntetiderna upplevdes som minimala eller obefintliga. Utförandet av såromläggningarna på primärvårdsjouren upplevdes som mera tidseffektivt utförda och förbanden applicerades bättre i jämförelse med andra vårdenheter, enligt patienternas utsagor
Abstract Background: The personal at primary shelter assist all primary care centers patients when they need with wound dressing care during the weekends when their own primary care center is closed. The patients are booked by their primary care center to the primary shelter. Purpose: The purpose was to illuminate the patient’s experience of wound care dressing at primary shelter. Method: An inductive qualitative method was used. Both questionnaires and telephone interviews was made. Questionnaires were answered by the patients who came to primary shelter for wound care dressing. The interviews were performed by semi structured telephone interviews. The questionnaires and interviews were analyzed with manifested qualitative content analysis. Results: At the analyzing of results there were categories that was obtained as execution and dressings and care meeting on the primary care center. The patient were pleased with the treatment from the personal at the primary shelter, the personal was considered nice, professional and efficient during the wounds dressing. Time of waiting describes by the patients as minimal or no waiting at all. The experience of wounds dressing was different among the patients of their experience between their primary care center and the primary shelter was the patient pleased by their experience on the primary shelters operation with the wounds dressing. The patients experienced a great attitude towards the primary shelter. Conclusion: Patients experience being well treated at the primary care emergency service. The waiting times are perceived as minimal or non-existent. The performance of wound dressings at the primary care emergency service was perceived as more time-efficiently performed and the dressings were applied better in comparison to other care units, according to the patients' statements.

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Jönsson, Julia, i Camilla Tengberg. "Upplevelsen av att vänta på en organtransplantation : En studie ur patientens perspektiv". Thesis, Högskolan i Borås, Institutionen för Vårdvetenskap, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17599.

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Organtransplantation är för vissa svårt sjuka individer den enda möjliga behandlingen till ett fortsatt liv. För dessa individer är väntan på organtransplantation av lever, hjärta eller lunga ofta en oviss väntan på en livsviktig operation. Denna väntan innebär en förändring och begränsning i individens vardag och påverkar inte bara individen själv utan även närstående. Detta är en upplevelse få personer kan föreställa sig. Syftet är att beskriva upplevelsen hos vuxna individer som väntar på transplantation av livsviktiga organ; lever, hjärta och lunga. Denna litteraturstudie bygger på nio kvalitativa vetenskapliga artiklar som har sökts fram av författarna i väsentliga referensdatabaser. Data analyserades enligt Axelssons (2012) modell för litteraturstudier. Studien resulterade i sex teman samt sex subteman. Resultatet visar hur individer i behov av organtransplantation upplever väntan på operation, samt vad sjuksköterskans roll har betytt i omvårdnaden. En upplevelse av ovisshet och maktlöshet var framträdande, men även hopp och glädje. Hos sjuksköterskan och övrig vårdpersonal önskas och behövs en förståelse för vad individer som väntar på organtransplantation upplever och genomgår. Detta för att i mötet kunna ge bästa möjliga stöd och omvårdnad. Sjuksköterskans information till individerna som väntar på organtransplantation samt dess närstående visade sig vara betydelsefull. Likaså visar studien hur och varför sjuksköterskans stöd under väntan på organtransplantation var av vikt för dessa individers upplevelser.
Program: Sjuksköterskeutbildning

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Hammarbäck, Annika. "Patienters upplevelser av att vänta på en akut neurokirurgisk operation : en kvalitativ intervjustudie". Thesis, Sophiahemmet Högskola, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:shh:diva-2732.

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Neurokirurgisk vård i Sverige är begränsad till sex olika kliniker. Klinikerna utför planerade och akuta operationer. Beroende på tillgängliga resurser kan ibland akuta operationer dröja. Fördröjning av operationer ställer krav på sjuksköterskans kunskaper om att bemöta, informera och kommunicera med den väntande patienten. Syftet med studien var att beskriva patienters upplevelser av att vänta på en akut neurokirurgisk operation. En kvalitativ metod med induktiv ansats valdes och som datainsamlingsmetod genomfördes semistrukturerade intervjuer. Sex patienter deltog i individuella intervjuer som ägde rum mellan februari och maj år 2016 på en neurokirurgisk klinik i Sverige. Materialet analyserades med hjälp av en manifest innehållsanalys. Resultatet visade att den information patienterna fick från personalen under sin väntetid var i vissa delar otillräcklig och detta skapade en ovisshet som ledde till känslor av oro. Några patienter kände sig utsatta i sin situation vilket skapade starka känslor av ensamhet, besvikenhet och ilska. Patienterna fick fasta en längre tid vilket skapade ytterligare negativa känslor under väntan. Trots oro och ilska uttryckte patienterna en acceptans av sin situation, eftersom de hade en förståelse för varför de fick vänta. Patienterna upplevde även att personalen var hjälpsam, kunnig och positiv vilket skapade en trygghet för patienterna. Slutsatsen visar på vikten av information och tydlig kommunikation mellan patient och personal för att öka patientens trygghet och välbefinnande i en utsatt situation.
In Sweden, neurosurgical patients are treated at six different clinics around the country. The neurosurgical clinics perform both scheduled and acute surgical procedures. At times, acute surgical procedures can be delayed and patients are forced to wait. This requires knowledge for the nurse who cares for these patients on how to treat, inform and communicate with the waiting patient. The aim of the study was to describe patients’ experiences of waiting for an acute neurosurgical procedure. A qualitative method with an inductive reasoning was selected. Semi-structured interviews were chosen as an approach for data collection. Six patients participated in individual interviews performed during the months of February through May 2016 at a neurosurgical clinic in Sweden. The collected data was analyzed with a manifest content analysis. The result of the study shows that the patients lacked information about their situation during the time they waited for surgery, which lead to in feelings of uncertainty and anxiety. Some patients felt exposed, leading to strong emotions such as loneliness, disappointment and anger. The long preoperative fast enhanced the negative feelings. Although the patients expressed feelings of anxiety and anger, they seemed to accept their situation as they understood the reasons for the long wait. They experienced the health professionals as helpful, proficient and with a positive attitude, which gained the patients trust. The conclusion of the study is the importance of patient information and communication between patient and health professionals to create a trusting relationship and well-being for patients in an exposed situation.

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Persson, Emma. "Ett väntrum med identitet : En studie i hur väntrummet kan skapa en tydligare länk mellan besökare och myndighet". Thesis, Mälardalens högskola, Akademin för innovation, design och teknik, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-20004.

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Målet med detta examensarbete har varit att studera Migrationsverkets väntrum vid Asylprövningsenheten i Flen och hur det används. Detta för att identifiera rummets brister och förbättringsmöjligheter. Syftet har vidare varit att ta fram ett gestaltningsförslag som skapar en tydligare identitet för rummet och som bidrar till en starkare länk mellan besökare och myndighet. Genom metoder, såsom observationer, platsanalys, notationer, intervjuer samt omvärldsanalys, har en ökad förståelse för väntrummet skapats och det har konstaterats att det finns en brist vad gäller rummets igenkänning och identitet. Med hjälp av litteratur och resultatet från metoderna har ett gestaltningsförslag sedan utvecklats. Detta förslag har en tydlig igenkänning vad gäller Migrationsverkets grafiska profil. Ytorna utnyttjas på ett effektivare vis än tidigare och fler funktioner finns nu i rummet. Examensarbetet är för avläggande i filosofie kandidatexamen i Informationsdesign med inriktning mot Rumslig gestaltning.
The aim of this thesis was to study the Swedish Migration Board’s waiting room at the Asylum Examination Unit in Flen and how it is used, in order to identify the room’s deficiencies and opportunities for improvement. The aim has also been to develop a design proposal that create a distinct identity for the room and that contribute to a stronger link between visitors and authority. A greater understanding of the waiting room has been created through methods such as observations, site analysis, notations, interviews and environmental analysis, and it has been observed that there is a lack in terms of the room’s recognition and identity. A design proposal has been developed with the help of literature and results from methods. This proposal is a clear recognition in terms of the Swedish Migration Board’s graphical profile. The area is used in a more effective manner and more features are now available in the room than before. The thesis work is for the Degree of Bachelor in Information Design, specializing in Spatial design.

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Sunhede, Magdalena, i Nina Sandberg. "Patienters upplevelser av ett akutmottagningsbesök". Thesis, Uppsala University, Department of Public Health and Caring Sciences, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-112508.

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The pressure is getting tougher on Accident and Emergency departments. Therefore it is crucial to study how the patient’s perceive their visit to the Emergency department. Knowledge about this enables improvement of routines, patient participation and patient safety. The purpose of the study was to investigate patient’s experiences of their visit at the Emergency department.

A descriptive design was used. Patients (n=91) who visited the Emergency department at Uppsala University Hospital during two weeks in October 2009, answered a questionnaire. The questionnaire consisted of 13 questions about the visit, waiting time and information.

The result showed that most of the patients found that the waiting time was acceptable and they perceived that the staff was competent and professional. On the other hand most patients perceived that they did not receive enough information of the prioritization of the patients in the Emergency department and information about expected waiting time.

The study result shows that one part of the patient didn´t get information about expecting waiting time and the order of priority and the conclusion was that the study shows that the majority of the patients perceived their Emergency department visit as positive.

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Dahl, Sandra, i Sträng Emma Jönsson. "Upplevelsen av att vänta på en organtransplantation". Thesis, Kristianstad University College, School of Health and Society, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-6406.

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Bakgrund: Få områden inom dagens medicin står inför så många och svåra etiska problem som transplantationskirurgin. De svårt sjuka människor som får möjligheten att genomgå en transplantation får chansen till ett nytt liv. Det är viktigt att sätta sig in i hur patienten upplever väntan för att som vårdpersonal kunna ge ett bra bemötande och en god omvårdnad. Syfte: Syftet med litteraturstudien var att ur ett patientperspektiv beskriva den känslomässiga upplevelsen av att vänta på en organtransplantation.Metod: Litteraturstudien bygger på åtta kvalitativa vetenskapliga artiklar. Resultat: Att vänta på en organtransplantation beskrevs som smärtsamt samtidigt som det gav patienterna tid att förbereda sig. Sjukvården kunde hjälpa till att hantera väntan genom att anpassa informationen till varje individs tempo och behov. Stöd från familj,sjukvårdspersonal och medpatienter var viktigt för att orka vänta på transplantationen. Att bli placerad på transplantationslistan gav patienterna en ny chans och ett nytt hopp. Patienterna pratade om betydelsen av att göra varje dag meningsfull. Diskussion:Resultatet har knutits samman med Aaron Antonovskys hälsoteori KASAM som utgårfrån de tre centrala begreppen, Begriplighet, Hanterbarhet och Meningsfullhet. Slutsats:För att omvårdnaden kring transplantationspatienterna ska kunna utvecklas ochförbättras krävs det idag mer forskning. Forskningen är begränsad gällande patientensupplevelse av tiden före en organtransplantation.

Background: Few areas in medicine today are facing so many difficult ethical problems as transplant surgery. The seriously ill people who get the opportunity to undergo a transplant surgery will get the chance for a new life. It is important that health care professionals understand how patients experience waiting so that they can give good treatment and good care. Aim: The aim of the literature study was to describe the emotional experience of waiting for an organ transplant from a patient perspective. Method: The literature study was based on eight research articles with qualitative method. Result: To wait for an organ transplant was described as painful, but at the same time it gave the patients time to prepare. Health care professionals could help the patients deal with the wait by adapting the information to each individual's pace and needs. Support from family, medical staff and fellow-patients were important to get the energy while waiting for the transplantation. To be placed on the transplant list, gave the patients a new chance and new hope. Patients talked about the importance ofmaking each day meaningful. Discussion: The results have been linked together with Aaron Antonovsky’s health theory, KASAM wich is based on three key concepts: Comprehensibility, Manageability and Meaningfulness. Conclusion: Research is limited concerning how patients experience time before an organ transplant. To develop and improve the care to this patient’s requires further research.

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Eckerberg, Maria. "Patient self-registration : Design of a digital tool for an emergency department". Thesis, Linköpings universitet, Institutionen för datavetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-140157.

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In this bachelor thesis, a prototype of a digital tool is designed, aimed at self-registering patient data in an emergency ward. Normally, patients not arriving by ambulance are treated in the order they enter the waiting room. Nurses performing the first examination—a triage—must ask the patient about their identity, previous medical history and similar questions, and enter this data into a new treatment case in the healthcare information system. It has been suggested that having the patient enter this data themselves would be beneficial, allowing nurses to concentrate on the medical issues. After gathering and analyzing data from observations and from interviews with the staff at a Swedish hospital, a prototype of a digital tool was designed, where patients step-by-step could enter the required data in the waiting room, thus saving valuable time in the triage. Benefits for the patient include receiving feedback about the number of persons ahead in line. The prototype was received favorably by test persons and by the staff, indicating that it could work as a model for a product to be put into work use.

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Runslätt, Emilia, i Lovisa Sundqvist. "Minska ångest i väntrumsmiljöer med belysning : Effekten av ljusnivå, ljusupplevelse och fönster ur ett patientperspektiv". Thesis, Tekniska Högskolan, Högskolan i Jönköping, JTH, Byggnadsteknik och belysningsvetenskap, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-45164.

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Väntrum och ångest har en stark koppling med varandra. Majoriteten av Sveriges befolkning besöker ett väntrum som patient minst en gång per år. I dagsläget planeras belysningen i första hand för vårdpersonalens behov och förutsättningar. På grund av detta blir ljusmiljön och väntrumsupplevelsen för patienter kan bli lidande. För att kunna skapa tillfredställande väntrumsmiljöer undersöktes det om det finns någon koppling mellan ångest och ljusnivå. I studien undersöktes även ljusupplevelsen och inverkan av fönster med utsikt på patienters ångest. Studien undersökte påverkan av låg och hög belysningsstyrka samt påverkan av fönster på ångest. Dessutom undersöktes hur olika rumsutformning och belysningslösning påverkar upplevelsen av ljusmiljön och miljöns inverkan på måendet. Med hjälp av en förstudie kunde ett experiment utformas där fyra olika ljusscener testades. För att undersöka om fönster och utsikt har en påverkan, har två typrum skapats: ett med fönster och ett utan fönster. Deltagarna i studien bestod av 16 kvinnor och 8 män med en blandning av studenter och yrkesverksamma som fick svara på 5 enkäter. Enkäter utvecklades från väl validerade metoder för att få svar från deltagarna angående hur de har mått de senaste två veckorna. Även hur deltagarna kände och upplevde ljusscenerna under experimentet, detta för att kunna besvara studiens frågeställningar. Resultatet visade inga signifikanta skillnader gällande belysningsstyrkans eller fönsters påverkan på ångest. Men resultatet visade också att det fanns signifikanta skillnader i ljusupplevelsen när det kommer till ljushet, trygghet, ljusfärg samt bländning. Slutsatsen av studien är att belysningen kan påverka ljusupplevelsen och måendet. Men mer forskning behövs när det kommer till belysningsstyrkans samt fönster och utsikts påverkan på ångest.
Waiting rooms and anxiety have a strong connection with each other. Most of the Sweden's population visit a waiting room as patient at least once a year. At present, the lighting is primarily planned for the health professionals´ needs and conditions. Because of this, the lighting environment and the waiting room experience for patients suffers. To be able to create satisfying waiting room environments, this study wants to examine whether there is a connection between anxiety and light level. Also, it studies how the light will be experienced and if windows with views affects patient’s anxiety. The study examined the influence of low and high illuminance and the influence of windows on anxiety. In addition, it was investigated how different room shapes and lighting solution affect the experience of the light environment and the environmental impact on the mood. With the help of a prestudy, an experiment could be designed where four different light scenes were tested. To investigate whether windows and views have an impact, two types of test rooms have been created: one with windows and one without windows. The participants in the study consisted of 16 women and 8 men with a mixture of students and professionals who had to answer 5 questionnaires. The questionnaires were developed from well-validated methods to get answers from the participants regarding how they have felt the last two weeks. Also, how the participants felt and experienced the light scenes during the experiment, in order to be able to answer the questions of the study. The result showed no significant differences regarding the effect of illuminance or window on anxiety. The result showed however that there were significant differences in the light experience when it comes to brightness, safety, colour of the light and glare. The conclusion of the study is that the lighting can affect the light experience and the mood. But more research is needed when it comes to illuminance and windows and views impact on anxiety.

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Gustafsson, Hilda. "Affective Waiting: Experiences of Family Reunification in Sweden". Thesis, Malmö universitet, Fakulteten för kultur och samhälle (KS), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-21957.

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Family reunification is a unique research field currently impacted by shifting policies andattitudes on integration. In Sweden, family connections constitute the largest immigrationcategory, yet the wait for family reunification has not yet been examined within academia.Thus, the aim of this thesis is to explore former asylum seekers’ experiences of waiting forfamily reunification in Sweden. Taking place at all stages of the migratory process, elementswithin waiting include time perception, power relations, expectations, future, hope,uncertainty and activity. Forming the theoretical framework of this thesis, six semi-structuredinterviews with former asylum seekers from Syria are analyzed in relation to waiting andmigration. The findings suggest that waiting stretches across legal statuses and entailsdifferent perceptions of time, differing from the linear bureaucratic model provided by theSwedish Migration Agency. Family reunification is the future goal of the informants’ wait,asylum being a temporal marker on the way there. The wait encompasses a power relation inwhich several actors in Sweden and abroad affect expectations, outcome and duration of thewait. Uncertainty in terms of duration and outcome affect informants’ well-being negatively.With distrust in the procedures of the Swedish Migration Agency, the process is experiencedas unjust, especially when others receive decisions ahead of time. While passivity constitutesparts of the wait, activity in terms of physical action such as going to work and mentalmonitoring of one’s case are present. Finally, waiting for family reunification is a highlyaffective form of waiting entailing emotions and care, influencing the relation to the family inwaiting abroad.

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Svensson, Margita. "Patients´ experiences of mood while waiting for day surgery". Licentiate thesis, Örebro universitet, Institutionen för hälsovetenskaper, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-52058.

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Preoperative psychological state is a major issue in day surgery; especially as patients have a short hospital stay. Except for preoperative anxiety, knowledge is sparse about how patients’ experience mood during waiting for day surgery. The overall aim of this thesis was to describe preoperative moods, persons’ experiences of preoperative mood, and the experiences persons´ describe as having an influence on their preoperative waiting. In study І, mixed methods were used. Data from 163 participants were collected through a study-specific questionnaire. In study ІІ, a qualitative method was used. Data from 20 participants were collected through semi-structured interviews. All participants (n=183) were waiting for small or medium surgery within four different specialties’ (I, II). Data were analysed with descriptive statistics and thematic content analysis (І) and inductive content analysis (ІІ). The main finding was that preoperative patients experience a variety of moods, besides anxiety patients may experience a positive mood. Moodinfluencing factors while waiting for day surgery were found. Patients may experience a shifting mood or to not feel calm, while other patients may feel calm, and experience a harmonious mood. Nearly half of the participants felt calm before surgery, as seventy persons (43 %) stated that they felt calm, whereas 91 persons (57%) stated that they did not feel calm (І). Previous negative experiences from health care were confirmed as a trigger for anxiety. Earlier positive experiences, feelings of trust and expectations contribute to a harmonious mood and to feel calm. Regard-less of mood, patients´ experienced feeling hope about regaining health as a help to balance mood (I-II). The findings contribute to knowledge about different preoperative moods and may have implications in improving preoperative care with support strategies that benefits patients’ during waiting for day surgery regardless of psychological state

Alternativ benämning av serie

Örebro Studies in Care Sciences

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Erlandsson, Hannes, i Jesper Hansen. "Now Loading... : Att designa för en mer positivt upplevd väntetid i en för smartphones ständigt omväxlande användarmiljö". Thesis, Högskolan i Halmstad, Akademin för informationsteknologi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-42662.

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Under senare år har smartphones växt till att bli det mest populära sättet att besöka internet. I takt med detta har även väntande online blivit mer påverkat av externa faktorer kopplat till användarkontexten, exempelvis visuella och auditiva distraktioner. I studien utforskar vi nödvändiga designval vars syfte är att anpassa designen efter en allt mer varierande omgivning och påverkande distraktioner med avseende i en minskad upplevd väntetid för användaren. Vi utforskar och utvärderar olika sätt att designa med syftet att minska användarens upplevda väntetid och därmed bidra till en mer positiv helhetsupplevelse under smartphoneanvändandet. Studiens bidrag landar i tre designförslag till hur laddare kan designas för en bättre upplevd väntetid i en mobil användarkontext med externa distraktioner i åtanke.
The recent years have seen smartphone use grow to become the most popular way to access the web. With this, waiting online has also become increasingly affected by surrounding factors connected to context, for example through visual and auditory distractions. In the study, we explore necessary design-choices in order to adapt the design to the increasingly varied surroundings and distractions in a smartphone environment and to reduce the user(s) perceived waiting time. We explore and evaluate ways to design with the purpose to shorten the user(s) perceived waiting time and therefore lead to a more positive user experience during smartphone use. The study’s contribution results in three design suggestions for how loaders can be designed for a better perceived waiting time within a mobile user context with external distractions in mind.

Tilldelad pris för bästa kandidatuppsats inom informatik vid Högskolan i Halmstad år 2020.

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Rotter, Rebecca Victoria Elizabeth. "'Hanging in-between' : experiences of waiting among asylum seekers living in Glasgow". Thesis, University of Edinburgh, 2010. http://hdl.handle.net/1842/5839.

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This thesis explores the experiences of applicants for Refugee Status in the United Kingdom who had, at the time of the research, waited for between two and nine years for the conclusion of the asylum process. Despite extensive lamentation of the delays endured by asylum applicants in having their claims assessed, little social scientific scholarship has substantively and critically engaged with this phenomenon, or even with waiting as a universal condition. The present study fills this gap in knowledge, conceptualising waiting as an informative, consequential phase in the quest for protection, hope and security. The study is based on twelve months of participant observation among asylum seekers living in Glasgow under the dispersal regime. Narratives and tacit aspects of everyday life are presented to both draw a multi-dimensional ethnographic picture and acknowledge the asylum seekers’ agency. Their waiting entails a focus on negative and positive, concrete and symbolic objects, which are located in the future. However, their inability to affect or predict the arrival of these objects produces uncertainty and passivity. Asylum seekers narrate overwhelmingly negative experiences of asylum policies, such as dishonouring encounters with immigration authorities; social dislocation; enforced poverty; interrupted life cycles; and an inability to settle and belong in the UK. Yet despite the mutually reinforcing effects of UK policy and of waiting, asylum seekers have benefited from formal support structures provided under Scottish policy. Individuals have been able to re-construct social ties; pursue educational opportunities; enhance personal security; gain greater control over their ‘cases’; and undertake selective socio-cultural adaptation. They have also utilised a discourse of ‘integration’ circulating in Scotland to garner public support for their struggles for recognition and the right to remain. The thesis concludes by reflecting on changes occurring after a form of Leave to Remain was granted, and assesses the extent to which people were able to realise the ‘normal lives’ for which they had been waiting.

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Gustafsson, Petra, i Teresia Hultkvist. "I väntan på en ny njure : Individens upplevelse". Thesis, Högskolan i Halmstad, Sektionen för hälsa och samhälle (HOS), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-25515.

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Kronisk njursvikt ökar varje år och vid terminal njurinsufficiens ses njurtransplantation som förstaval av behandling. Behovet av donerade njurar är större än tillgången, vilket leder till en lång väntan för individen. Studiens syfte var att beskriva individers upplevelser i väntan på en njurtransplantation. Metoden var en litteraturstudien där tio vetenskapliga artiklar granskades och analyserades. I analysen framkom tre teman som utgjorde resultatet: behandling för att överleva där dialysbehandlingen sågs som en begränsning i livet och gjorde det svårt att leva som dem gjort tidigare, känna hopp där en transplantation var något att hoppas på, ett sätt att ta sig ur dialysen och få tillbaka sitt gamla liv, samt känna hopplöshet där rädsla för att njurtransplantationen aldrig skulle bli av och känslor av att vara på is i väntan uppkom. Slutsatsen är att behandlingen påverkade upplevelsen av väntan och ledde till att livet var på is, det centrala i livet var att få en transplantation som skulle förbättra livet. För att underlätta situationen för individer i väntan på transplantation finns det ett behov av att det forskas på hur sjuksköterskans bemötande kan stötta individer i väntan.
Chronic kidney failure is increasing every year and at end-stage renal disease kidney transplantation is seen as the first choice of treatment. The need for donated kidneys is greater than the supply, leading to a long wait for the individual. The study aimed to describe individuals' experiences while waiting for a kidney transplant. The method was a literature study where ten scientific articles were reviewed and analyzed. The analysis revealed three themes that formed the result: treatment in order to survive where the dialysis treatment was seen as a limitation in life and made it difficult to live as they did before, feel hope where the transplantation was something to hope for, a way to get out of dialysis and regain the old life, and feel hopelessness where fear that the kidney transplant would never happen and feelings of being on hold while waiting arose. The conclusion is that the treatment affected the experience of waiting and it led to the feeling of being on hold, the central focus of life was the transplant that would improve their lives. To improve the situation of people waiting for a transplant, there is a need for research on how nurse's attitude can support individuals in anticipation.

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Hjort, Jennifer, i Emelie Olsson. "I väntan på frihet : En litteraturbaserad studie som belyser dialysbehandlade patienters upplevelser av att vänta på en njurtransplantation". Thesis, Högskolan Väst, Avdelningen för omvårdnad - grundnivå, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hv:diva-11277.

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Background: With an increased understanding of dialysis-treated patients' experiences of waiting for a kidney transplant, the nurses can adjust their care based on patient's individual needs. A changed life situation that requires regular treatment and limiting the patient in their daily life makes it important that the nurse understands the patient's mood and is there to support. Aim: The aim of this study was to highlight the experiences of dialysis-treated patients waiting for a kidney transplant. Method: A literature study based on qualitative research. Friberg ́s five-step model was used for analyze of the articles and results in three main themes and six sub- themes. Results: This result showed that dialysis-treated patients awaiting a kidney transplant experienced both physical and mental barriers and stress. They experienced limitations in daily life as loss of freedom and financial difficulties. The patients' feelings oscillate between hope and uncertainty like an emotional roller coaster and they find support in their relatives, healthcare professionals or in their religion. Conclusion: The experiences of waiting for a kidney transplant are relatively similar, but strategies to get trough this process varies. Common for all patients were that it was a demanding and stressful time. Therefore it is important that nurses pay attention and adapt the care for each individual.

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Jonsson, Elin, i Emma Larsson. "En oviss väntan nära döden : Patienters upplevelse i väntan på en hjärt- eller levertransplantation". Thesis, Högskolan i Skövde, Institutionen för hälsa och lärande, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-13119.

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Bakgrund: Många människor väntar på att få genomgå en hjärt- eller levertransplantation. Det är viktigt att vården är patientcentrerad, så att sjuksköterskor ser hela människan och har kunskap att stödja patienter till anpassning i väntan på det nya organet. Syfte: Syftet var att beskriva patienters upplevelser i väntan på en hjärt- eller levertransplantation. Metod: En kvalitativ innebördsanalys med beskrivande ansats har gjorts baserat på fem självbiografier. Resultat: Resultatet presenteras i fyra teman; Att leva i ovisshet, Att befinna sig mellan liv och död, Betydelsen av stöd från anhöriga samt Betydelsen av stöd från sjukvårdspersonal. Dessa teman visar att patienter som väntar på en hjärt- eller levertransplantation upplever väntan som lång, med många känslor och tankar. Stödet patienterna fick ifrån anhöriga och sjukvårdspersonal hjälpte dem att ta sig igenom väntan inför en transplantation. Slutsats: Väntan inför en hjärt- eller levertransplantation upplevs av patienter som en livsomvälvande situation, där ovissheten i väntan är jobbig. Genom att sjukvårdspersonal använder sig av Roys anpassningsmodell kan det bidra till en patientcentrerad vård, där anpassning till den nya livssituationen sätts i fokus.

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Den, Otter H. M. Rita. "There is a woman behind the breast, women's experiences of waiting for a diagnosis of breast cancer". Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape4/PQDD_0028/MQ49169.pdf.

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Tana, Vuyiswa Veronica. "Experiences of chronic patients about long waiting time at a community health care centre in the Western Cape". Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/80332.

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Thesis (MCurr)--Stellenbosch University, 2013.
ENGLISH ABSTRACT: The objectives of this study were to explore patients’ experiences about long waiting time at the Vanguard Community Health Care Centre in the Western Cape and to explore possible solutions for this problem from the patients’ perspective. A qualitative research approach was applied. A sample size of (n=12) was drawn from a total population of 2829 (N=2829) using a non-random convenient sampling technique. A semi-structured interview guide was designed based on the objectives of the study and validated by experts in the field before data collection took place. Approval for the study was obtained from the Ethics Committee at the faculty of Health Sciences, Stellenbosch University and from the facility manager of health centre where the study was to be undertaken. The presentation of the results was categorised into themes and sub-themes that emerged from the data analysis. According to the findings in chapter 4 the themes that emerged were: Causes of long waiting time Areas of concern where waiting occurs most Emotions experienced when waiting long for service Possible solutions to waiting long for service The findings support the conceptual framework developed for the purpose of this study which includes the Patient’s Bill of Rights, the Principles of Batho Pele, Quality Care, Patients’ Representation and Patient satisfaction. The results of the study suggests that the conceptual framework needs to be implemented as a guideline to address the problems of long waiting time with the input from the participants’ opinions about possible solutions to be incorporated to the problem of long waiting time at the community health centre.
AFRIKAANSE OPSOMMING: Die doelwitte van die studie was om pasiente se gevoelens oor lang wagtye by Vanguard Gemeenskapsgesondheidsentrum in die Wes-Kaap te ondersoek en om moontlike oplossings vir hierdie probleem vanaf die pasient se perspektief te bepaal ‘n Kwalitatiewe navorsingsbenadering is gebruik. ‘n Steekproefgrootte van (n=12) is verkry vanaf ‘n totale bevolking van 2829 (N= 2829) deur die gebruik van ‘n nie-ewekansige gerieflike steekproefneming tegniek. ‘n Semi-gestruktureerde onderhoudgids is ontwerp gebaseer op die doelwitte van die studie. Die onderhoudgids is geldig bevind deur spesialiste in die gebied voor data insameling plaasgevind het. Goedkeuring vir die studie is verkry van die Etiese Komitee by die Fakulteit Gesondheidswetenskappe, Stellenbosch Universiteit en van die bestuurder van die gesondheidsentrum waar die studie uitgevoer sou word. Resultate is rangskik in temas en subtemas wat afgelei is van die data analise. Die volgende temas is bepaal vanuit Hoofstuk 4 se bevindinge: Redes vir lang wagtye Areas waar lang wagtye voorkom Emosies ondervind wanneer lank gewag moet word vir diens Moontlike oplossings vir lang wagtye Die bevindinge ondersteun die konseptuele raamwerk ontwikkel vir die doel van die studie wat die Handves van Regte vir pasiente, die beginsels van Batho Pele, Kwaliteitsorg, Pasient verteenwoordiging en Pasienttevredenheid insluit. Die bevindinge van die studie dui aan dat die konseptuele raamwerk geimplementeer moet word as riglyn om die probleme wat ervaar word met lang wagtye aan te spreek. Die deelnemers se menings oor moontlike oplossings moet deel moet wees van die aanspreek van die probleem van lang wagtye in die gemeenskapsgesondheidsentrum.

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Thureson, Jenny. "Reducing the turnaround time in the histopathology service : - Experiences of an improvement process". Thesis, Högskolan i Jönköping, The Jönköping Academy for Improvement of Health and Welfare, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-27188.

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Today great efforts are made to record and reduce waiting times in cancer care. Long and variable turnaround times (TATs) delay the start of treatment and waiting contributes to mental anguish. The purposes of the QI intervention were to establish an effective and streamlined histopathology process with shorter TATs, to extend customer collaboration and to build knowledge of internal processes in order to lay the foundation for a learning environment. The goal was to raise the proportion of reported tissue samples from 50% to 90% within a 15 day period, ending 31th December 2014. The study of the QI intervention intended to identify factors that affect the introduction of novel working methods. Both quantitative and qualitative methods were used to achieve the goals. Improvement knowledge was combined with lean-inspired methods, and two focus groups were arranged in which data were analysed using qualitative content analysis. The goal to report 90% of tissue samples within 15 days was not achieved for all sample types, but improved TATs were clearly noted. Customer collaboration and visualisation of the processes had a positive effect on staff. The study resulted in six key factors important working with QI interventions; competence, compliance, feedback, interaction, patient- and customer focus and resources. Having motivated and dedicated staff is a key success factor for improvement work, in contrast to a lack of resources, and people that oppose change. To achieve future ambitious goals requires continuous improvement initiatives that involve optimisation of both human resources and equipment.
Stort fokus riktas idag på att kartlägga och reducera väntetider inom cancervården. För långa och variabla svarstider fördröjer behandlingsstart och väntan innebär dessutom psykiskt lidande. Syftet med förbättringsarbetet var att etablera en effektiv och stabil patologiprocess med kortare svarstider, utöka kundsamverkan samt bygga kunskap om interna processer för att lägga grunden till en lärandemiljö. Målet var att senast den 31 december 2014 höja andelen besvarade vävnadsprover från 50 % till 90 % inom 15 dagar. Studien av förbättringsarbetet syftade till att identifiera faktorer som påverkar införandet av nya arbetssätt. Såväl kvantitativa som kvalitativa metoder användes för att uppnå målen; förbättringskunskap kombinerades med lean-inspirerade metoder och två fokusgrupper där data analyserades med kvalitativ innehållsanalys. Målet att höja andelen vävnadsprover som besvarades inom 15 dagar på 90 % uppnåddes inte för samtliga provtyper, men tydligt förbättrade svarstider noterades. Kundsamverkan och visualisering av processerna hade en positiv effekt på personalen. Studien resulterade i sex viktiga faktorer; kompetens, inställning, återkoppling/feedback, interaktion, patient- och kundfokus och resurser. Motiverad och engagerad personal är nyckelframgångsfaktorer i förbättringsarbeten i motsats till resursbrist och människor som motsätter sig förändring. För att på sikt uppnå högt uppsatta mål krävs fortsatta förbättringsinitiativ som involverar optimering av både personalresurser och instrumentering.

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