Artykuły w czasopismach na temat „Customer knowledge capability”
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Reza Zahedi, Mohammad, i Shayan Naghdi Khanachah. "The impact of customer assisted knowledge production capacity on customer capital in a knowledge-based center". Annals of Management and Organization Research 1, nr 2 (3.12.2020): 107–21. http://dx.doi.org/10.35912/amor.v1i2.314.
Pełny tekst źródłaStorey, Chris, i Christine Larbig. "Absorbing Customer Knowledge". Journal of Service Research 21, nr 1 (22.06.2017): 101–18. http://dx.doi.org/10.1177/1094670517712613.
Pełny tekst źródłaEslami, Mohammad H., i Nicolette Lakemond. "Knowledge integration with customers in collaborative product development projects". Journal of Business & Industrial Marketing 31, nr 7 (1.08.2016): 889–900. http://dx.doi.org/10.1108/jbim-05-2014-0099.
Pełny tekst źródłaNuruzzaman, N., i Deeksha Singh. "Exchange characteristics, capability upgrading and innovation performance: evidence from Latin America". Journal of Knowledge Management 23, nr 9 (11.11.2019): 1747–63. http://dx.doi.org/10.1108/jkm-07-2018-0447.
Pełny tekst źródłaTaghizadeh, Seyedeh Khadijeh, Syed Abidur Rahman i Md Mosharref Hossain. "Knowledge from customer, for customer or about customer: which triggers innovation capability the most?" Journal of Knowledge Management 22, nr 1 (8.01.2018): 162–82. http://dx.doi.org/10.1108/jkm-12-2016-0548.
Pełny tekst źródłaWeng, Rhay-Hung, i Ching-Yuan Huang. "The impact of customer knowledge capability and relational capability on new service development performance: The case of health service". Journal of Management & Organization 18, nr 5 (wrzesień 2012): 608–24. http://dx.doi.org/10.1017/s1833367200000560.
Pełny tekst źródłaWeng, Rhay-Hung, i Ching-Yuan Huang. "The impact of customer knowledge capability and relational capability on new service development performance: The case of health service". Journal of Management & Organization 18, nr 5 (wrzesień 2012): 608–24. http://dx.doi.org/10.5172/jmo.2012.18.5.608.
Pełny tekst źródłaAqmala, Diana, i Elia Ardyan. "How does a salesperson improve their performance? The importance role of customer smart response capability". Gadjah Mada International Journal of Business 21, nr 2 (26.08.2019): 223. http://dx.doi.org/10.22146/gamaijb.35263.
Pełny tekst źródłaTseng, Shu-Mei. "Knowledge management capability, customer relationship management, and service quality". Journal of Enterprise Information Management 29, nr 2 (7.03.2016): 202–21. http://dx.doi.org/10.1108/jeim-04-2014-0042.
Pełny tekst źródłaTseng, Shu-Mei. "The effect of knowledge management capability and customer knowledge gaps on corporate performance". Journal of Enterprise Information Management 29, nr 1 (8.02.2016): 51–71. http://dx.doi.org/10.1108/jeim-03-2015-0021.
Pełny tekst źródłaBagus Nyoman Udayana, Ida, i Naili Farida. "THE FACTORS WHICH INFLUENCE THE RELATIONSHIP BETWEEN A NETWORK’S SYNERGIZING CAPABILITY AND THE INCREASE IN A SALESPERSON’S PERFORMANCE". Journal of Indonesian Economy and Business 34, nr 2 (16.12.2019): 131. http://dx.doi.org/10.22146/jieb.29221.
Pełny tekst źródłaTaherparvar, Nastaran, Reza Esmaeilpour i Mohammad Dostar. "Customer knowledge management, innovation capability and business performance: a case study of the banking industry". Journal of Knowledge Management 18, nr 3 (6.05.2014): 591–610. http://dx.doi.org/10.1108/jkm-11-2013-0446.
Pełny tekst źródłaBelkahla, Wafa, i Abdelfattah Triki. "Customer knowledge enabled innovation capability: proposing a measurement scale". Journal of Knowledge Management 15, nr 4 (19.07.2011): 648–74. http://dx.doi.org/10.1108/13673271111152009.
Pełny tekst źródłaMenguc, Bulent, Seigyoung Auh i Aypar Uslu. "Customer knowledge creation capability and performance in sales teams". Journal of the Academy of Marketing Science 41, nr 1 (10.03.2012): 19–39. http://dx.doi.org/10.1007/s11747-012-0303-8.
Pełny tekst źródłaNguyen, Hung, i Norma Harrison. "Leveraging customer knowledge to enhance process innovation". Business Process Management Journal 25, nr 2 (1.04.2019): 307–22. http://dx.doi.org/10.1108/bpmj-03-2017-0076.
Pełny tekst źródłaKargaran, Sanaz, Mona Jami Pour i Hossein Moeini. "Successful customer knowledge management implementation through social media capabilities". VINE Journal of Information and Knowledge Management Systems 47, nr 3 (14.08.2017): 353–71. http://dx.doi.org/10.1108/vjikms-11-2016-0066.
Pełny tekst źródłaJayachandran, Satish, Kelly Hewett i Peter Kaufman. "Customer Response Capability in a Sense-and-Respond Era: The Role of Customer Knowledge Process". Journal of the Academy of Marketing Science 32, nr 3 (1.07.2004): 219–33. http://dx.doi.org/10.1177/0092070304263334.
Pełny tekst źródłaMartelo-Landroguez, Silvia, i David Martin-Ruiz. "Managing knowledge to create customer service value". Journal of Service Theory and Practice 26, nr 4 (11.07.2016): 471–96. http://dx.doi.org/10.1108/jstp-06-2014-0137.
Pełny tekst źródłaKarim, Rashed Al, i Wardha Habiba. "How CRM Components Impact Customer Loyalty: A Case from Bangladesh Banking Industry". Journal of Management Info 7, nr 2 (6.07.2020): 43–61. http://dx.doi.org/10.31580/jmi.v7i2.1165.
Pełny tekst źródłaLi, Min, Zhiqiang Wang i Xiande Zhao. "The role of indigenous technological capability and interpersonal trust in supply chain learning". Industrial Management & Data Systems 118, nr 5 (11.06.2018): 1052–70. http://dx.doi.org/10.1108/imds-08-2017-0350.
Pełny tekst źródłaJayaram, Jayanth, i Kefeng Xu. "Determinants of quality and efficiency performance in service operations". International Journal of Operations & Production Management 36, nr 3 (7.03.2016): 265–85. http://dx.doi.org/10.1108/ijopm-03-2014-0122.
Pełny tekst źródłaPraharjo, Ardik, i Kardina Yudha Parwati. "The Role of Customer Knowledge Management on The SMEs Business Performance". Jurnal Manajemen Teori dan Terapan| Journal of Theory and Applied Management 14, nr 1 (26.04.2021): 34. http://dx.doi.org/10.20473/jmtt.v14i1.24275.
Pełny tekst źródłaTHEILMANN, CLAUDIA, i MARTIN HUKAUF. "CUSTOMER INTEGRATION IN MASS CUSTOMISATION: A KEY TO CORPORATE SUCCESS". International Journal of Innovation Management 18, nr 03 (19.05.2014): 1440002. http://dx.doi.org/10.1142/s1363919614400027.
Pełny tekst źródłaBelkahla Hakimi, Wafa, Abdelfattah Triki i Samiha Mjahed Hammami. "Developing a customer knowledge-based measure for innovation management". European Journal of Innovation Management 17, nr 3 (5.08.2014): 349–74. http://dx.doi.org/10.1108/ejim-02-2013-0019.
Pełny tekst źródłaRaja, Hifsa Hussain, Fozia Mehboob, Dr Raza Naqvia, Aqsa Hussain Raja i Samavia Hussain Raja. "Impact of Customer Awareness and Buying Behavior on Sustainability Capability of Nestle SSCM". Journal of Intelligent Systems and Computing 2, nr 1 (31.03.2021): 6–11. http://dx.doi.org/10.51682/jiscom.00201002.2021.
Pełny tekst źródłaCao, Guangming, i Na Tian. "Enhancing customer-linking marketing capabilities using marketing analytics". Journal of Business & Industrial Marketing 35, nr 7 (25.03.2020): 1289–99. http://dx.doi.org/10.1108/jbim-09-2019-0407.
Pełny tekst źródłaYang, Jie, Hongming Xie, Guangsheng Yu i Mingyu Liu. "Turning responsible purchasing and supply into supply chain responsiveness". Industrial Management & Data Systems 119, nr 9 (21.10.2019): 1988–2005. http://dx.doi.org/10.1108/imds-01-2019-0029.
Pełny tekst źródłaLee, Ming Way, i Chin Yu Tsai. "Constructing influential customer relationships in website innovation: social embeddedness and knowledge management capability considerations". International Journal of Innovation and Learning 4, nr 1 (2007): 92. http://dx.doi.org/10.1504/ijil.2007.011477.
Pełny tekst źródłaLee, Kuo-Wei, Maria Corazon L. Lanting i Maneesap Rojdamrongratana. "Managing customer life cycle through knowledge management capability: a contextual role of information technology". Total Quality Management & Business Excellence 28, nr 13-14 (29.02.2016): 1559–83. http://dx.doi.org/10.1080/14783363.2016.1150779.
Pełny tekst źródłaWang, Zhimin, Kwek Choon Ling i HongGui Li. "The Impact of Knowledge Sharing on the Relationship Between Market Orientation and Service Innovation". International Journal of Knowledge Management 17, nr 2 (kwiecień 2021): 130–54. http://dx.doi.org/10.4018/ijkm.2021040106.
Pełny tekst źródłaMeiranto, Wahyu, Elen Puspitasari i Irna Maya Sari. "Pengelolaan Knwoledge Management Capability Dalam Memediasi Dukungan Information Technology Relatedness Terhadap Kinerja Perusahaan: Pendekatan Reflective Second Order Factor". AKRUAL: Jurnal Akuntansi 3, nr 2 (4.04.2012): 115. http://dx.doi.org/10.26740/jaj.v3n2.p115-129.
Pełny tekst źródłaAgostini, Lara, Anna Nosella i Benedetta Soranzo. "Measuring the impact of relational capital on customer performance in the SME B2B sector". Business Process Management Journal 23, nr 6 (6.11.2017): 1144–66. http://dx.doi.org/10.1108/bpmj-10-2016-0205.
Pełny tekst źródłaPrasetijo, Ristiyanti Harsono, Sony Heru Priyanto, John Joi Ihalauw i Rooskities Andadari. "DOES AN SME HOTEL ADOPT CUSTOMER ORIENTATION? (A Case Study in an SME Hotel in Solo, Central Java, Indonesia)". Fokus Ekonomi : Jurnal Ilmiah Ekonomi 14, nr 1 (30.06.2019): 79–91. http://dx.doi.org/10.34152/fe.14.1.79-91.
Pełny tekst źródłaSithole, Nkosinathi, Gillian Sullivan Mort i Clare D'Souza. "Financial well-being of customer-to-customer co-creation experience: a comparative qualitative focus group study of savings/credit groups". International Journal of Bank Marketing 39, nr 3 (29.04.2021): 381–401. http://dx.doi.org/10.1108/ijbm-07-2020-0413.
Pełny tekst źródłaAkbar, Zeeshan, Jun Liu i Zahida Latif. "Discovering Knowledge by Comparing Silhouettes Using K-Means Clustering for Customer Segmentation". International Journal of Knowledge Management 16, nr 3 (lipiec 2020): 70–88. http://dx.doi.org/10.4018/ijkm.2020070105.
Pełny tekst źródłaFalasca, Mauro, Jiemei Zhang, Margy Conchar i Like Li. "The impact of customer knowledge and marketing dynamic capability on innovation performance: an empirical analysis". Journal of Business & Industrial Marketing 32, nr 7 (7.08.2017): 901–12. http://dx.doi.org/10.1108/jbim-12-2016-0289.
Pełny tekst źródłaSudarmaji, Eka, i Ismiriati Nasip. "Service innovation capability, that spurs internationalization in Indonesian SMEs". International Journal of Engineering & Technology 7, nr 2.29 (22.05.2018): 251. http://dx.doi.org/10.14419/ijet.v7i2.29.13326.
Pełny tekst źródłaRavasan, Ahad Zare, i Taha Mansouri. "A Fuzzy ANP Based Weighted RFM Model for Customer Segmentation in Auto Insurance Sector". International Journal of Information Systems in the Service Sector 7, nr 2 (kwiecień 2015): 71–86. http://dx.doi.org/10.4018/ijisss.2015040105.
Pełny tekst źródłaSiahtiri, Vida. "Does cooperating with customers support the financial performance of business-to-business professional service firms?" Journal of Service Theory and Practice 27, nr 3 (8.05.2017): 547–68. http://dx.doi.org/10.1108/jstp-03-2016-0053.
Pełny tekst źródłaLee, Carmen Kar Hang, Y. K. Tse, G. T. S. Ho i K. L. Choy. "Fuzzy association rule mining for fashion product development". Industrial Management & Data Systems 115, nr 2 (9.03.2015): 383–99. http://dx.doi.org/10.1108/imds-09-2014-0277.
Pełny tekst źródłaTikas, Gaurav Dilip, i Akhilesh K.B. "Towards enhancing innovation capability of teams: a conceptual perspective". Team Performance Management: An International Journal 23, nr 7/8 (10.10.2017): 352–63. http://dx.doi.org/10.1108/tpm-04-2016-0011.
Pełny tekst źródłaCheng, Colin CJ, i Eric C. Shiu. "How to enhance SMEs customer involvement using social media: The role of Social CRM". International Small Business Journal: Researching Entrepreneurship 37, nr 1 (31.05.2018): 22–42. http://dx.doi.org/10.1177/0266242618774831.
Pełny tekst źródłaGarcía-Garre, Ana, Antonio Gabaldón, Carlos Álvarez-Bel, María Ruiz-Abellón i Antonio Guillamón. "Integration of Demand Response and Photovoltaic Resources in Residential Segments". Sustainability 10, nr 9 (26.08.2018): 3030. http://dx.doi.org/10.3390/su10093030.
Pełny tekst źródłaChen, Jing. "Big data augments emotional labour and organisational outcomes". Marketing Review 20, nr 1 (31.08.2020): 63–72. http://dx.doi.org/10.1362/146934720x15929907504094.
Pełny tekst źródłaCho, Sung-Eui, Won Jun Lee i Jonguk Kim. "An Exploratory Study on Knowledge Management Characteristics and Challenges in Mass Customisation". Journal of Information & Knowledge Management 04, nr 03 (wrzesień 2005): 157–65. http://dx.doi.org/10.1142/s0219649205001134.
Pełny tekst źródłaLyu, Gaoyan, Lihua Chen i Baofeng Huo. "Logistics resources, capabilities and operational performance". Industrial Management & Data Systems 119, nr 2 (11.03.2019): 230–50. http://dx.doi.org/10.1108/imds-01-2018-0024.
Pełny tekst źródłaWang, Jian-Jun, Negin Sasanipoor i Meng-Meng Wang. "The influence of PRINCE2 standard on customer satisfaction in information technology outsourcing: an investigation of a mediated moderation model". Journal of Enterprise Information Management 33, nr 6 (2.06.2020): 1419–42. http://dx.doi.org/10.1108/jeim-08-2019-0223.
Pełny tekst źródłaJ. Daspit, Joshua, i Staci M. Zavattaro. "Integrating innovation and absorptive capacity into the place branding process". Journal of Place Management and Development 7, nr 3 (7.10.2014): 206–24. http://dx.doi.org/10.1108/jpmd-02-2013-0003.
Pełny tekst źródłaMoon, Hanna, Wendy Ruona i Tom Valentine. "Organizational strategic learning capability: exploring the dimensions". European Journal of Training and Development 41, nr 3 (3.04.2017): 222–40. http://dx.doi.org/10.1108/ejtd-08-2016-0061.
Pełny tekst źródłaSari, Irna Maya, i Wahyu Meranto. "PENGELOLAAN KNOWLEDGE MANAGEMENT CAPABILITY DALAM MEMEDIASI DUKUNGAN INFORMATION TECHNOLOGY RELATEDNESS TERHADAP KINERJA PERUSAHAAN: PENDEKATAN REFLECTIVE SECOND ORDER FACTOR (Penelitian terhadap Perbankan di Kota Semarang)". Banque Syar'i : Jurnal llmiah Perbankan Syariah 3, nr 1 (6.07.2019): 143. http://dx.doi.org/10.32678/bs.v3i1.1916.
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