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Artykuły w czasopismach na temat "Customer accounting"
Ng, Frederick, i Zack Wood. "Unlocking customer accounting’s potential: a service-dominant logic approach". Pacific Accounting Review 30, nr 3 (6.08.2018): 371–86. http://dx.doi.org/10.1108/par-07-2016-0071.
Pełny tekst źródłaSingh, Shweta, i Sumit Singh. "Accounting for risk in the traditional RFM approach". Management Research Review 39, nr 2 (15.02.2016): 215–34. http://dx.doi.org/10.1108/mrr-11-2015-0272.
Pełny tekst źródłaMartono, Aris, Mulyati Mulyati i Siti Maesaroh. "Utilizing Customer List Menu To Monitoring Customer Data On Web Based Accounting Online System 2.0". Aptisi Transactions on Management (ATM) 1, nr 2 (26.12.2018): 94–102. http://dx.doi.org/10.33050/atm.v1i2.673.
Pełny tekst źródłaSchröder, Regina, i Friederike Wall. "Customer Perceived Value Accounting". Controlling 16, nr 12 (2004): 669–76. http://dx.doi.org/10.15358/0935-0381-2004-12-669.
Pełny tekst źródłaHeitger, Lester E., i Dan L. Heitger. "Jamestown Electric Supply Company: Assessing Customer Profitability". Issues in Accounting Education 23, nr 2 (1.05.2008): 261–80. http://dx.doi.org/10.2308/iace.2008.23.2.261.
Pełny tekst źródłaYang, Ziyun. "Customer concentration, relationship, and debt contracting". Journal of Applied Accounting Research 18, nr 2 (8.05.2017): 185–207. http://dx.doi.org/10.1108/jaar-04-2016-0041.
Pełny tekst źródłaAzizah, Nur, Endang Suryana i Haris Haris. "Application of a Customer Based Data Monitoring Facility Online Accounting Software For Effectiveness Leadership at Higher Education". Aptisi Transactions on Management (ATM) 1, nr 2 (1.07.2017): 86–93. http://dx.doi.org/10.33050/atm.v1i2.672.
Pełny tekst źródłaWiyarni, Wiyarni. "Traditional Market Accounting: Management or Financial Accounting?" Asian Journal of Accounting Research 2, nr 1 (31.05.2017): 7–10. http://dx.doi.org/10.1108/ajar-2017-02-01-b002.
Pełny tekst źródłaNielsen, Rikke. "Customer satisfaction: the customer experience through the customer's eyes". Total Quality Management & Business Excellence 21, nr 11 (listopad 2010): 1229–30. http://dx.doi.org/10.1080/14783360903332361.
Pełny tekst źródłaSugiato, Budi Jaya, Slamet Riyadi i Endah Budiarti. "The effects of customer relationship management, service quality and relationship marketing on customer retention: The mediation role of bank customer retention in Indonesia". Accounting 9, nr 2 (2023): 85–94. http://dx.doi.org/10.5267/j.ac.2022.12.004.
Pełny tekst źródłaRozprawy doktorskie na temat "Customer accounting"
Lind, Ebba, i Anna Sund. "Customer Accounting in Business Networks". Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-246776.
Pełny tekst źródłaCäker, Mikael. "Management accounting as constructing and opposing customer focus : three case studies on management accounting and customer relations /". Linköping : Univ, 2005. http://www.bibl.liu.se/liupubl/disp/disp2005/tek933s.pdf.
Pełny tekst źródłaMcManus, Lisa, i n/a. "An Examination of Customer Accounting in an Australian Context". Griffith University. Griffith Business School, 2006. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20070111.145255.
Pełny tekst źródłaMcManus, Lisa. "An Examination of Customer Accounting in an Australian Context". Thesis, Griffith University, 2006. http://hdl.handle.net/10072/367433.
Pełny tekst źródłaThesis (PhD Doctorate)
Doctor of Philosophy (PhD)
Griffith Business School
Griffith Business School
Full Text
Komulainen, Mikko. "Exploration of customer-based brand equity in the field of accounting". Thesis, Jönköping University, Internationella Handelshögskolan, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-53006.
Pełny tekst źródłaNelson, Aaron Solomon. "The Effect of a Major Customer’s Information Quality on Its Supplier’s Investment Decisions". The Ohio State University, 2018. http://rave.ohiolink.edu/etdc/view?acc_num=osu1534020221577415.
Pełny tekst źródłaSang, Fangjun Sang. "The Ripple Effect of Major Customer Litigation Risk on Suppliers’ Firm Valuation, Operating Performance, and Strategic Decisions". Kent State University / OhioLINK, 2018. http://rave.ohiolink.edu/etdc/view?acc_num=kent1576790987634493.
Pełny tekst źródłaDickinson, J. Barry Anderson Rolph E. "The role of business process capabilities and market-based assets in creating customer value and superior performance /". Philadelphia, Pa. : Drexel University, 2008. http://hdl.handle.net/1860/2995.
Pełny tekst źródłaInglis, Robert Michael, i Robert inglis@rmit edu au. "Management Accounting and Market Orientation: A Product-level Case-study Analysis". RMIT University. Accounting and Law, 2008. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20080724.102053.
Pełny tekst źródłaLarsson, Sandra. "Att bibehålla bestående kundrelationer : Hur kan inre och yttre faktorer påverka dessa?" Thesis, Umeå University, Umeå School of Business, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-35157.
Pełny tekst źródłaThis thesis treats how accountancy companies works to maintain customer relations. This is getting more important in the accounting business because there are several inner and outer factors available that may affect customer relations in this business area. The main question with the thesis is: How works accountancy companies with keeping customers?
The purpose with the research was to investigate and identify which inner and outer factors that may be important from a company perspective to keep customers. Another purpose was to investigate if there existed any differences between the companies in how they are handling different factors like for example a law change and how it could affect customer relations. The method that has been used is the qualitative method in form of personal interviews with 5 accountants who works with customers on accountancy companies in Umeå. The five interviewed companies are KPMG, PricewaterhouseCoopers, Deloitte, Ernst & Young and Grant Thornton. The research method belongs to the hermeneutic knowledge where understanding is very important.
In the conclusion of the study there is evidence that there exist some inner and outer factors that may affect customer relations in an accountancy company. In this thesis the inner and outer affecting factors is: service quality, the company´s brand, to participate in the customers business, that the accountant is proactive, that there exist trust between the accountant and the customer, to create extra value for the customer, that it exists a good communication between the accountant and the customer. The outer factors as a law change also had some effects on the companies but also competitors and price. Factors that was specific important for customer retention was: Commitment, communication, to do a good job, to exceed expectations, that the auditor is available and active and to create more value for the customers.
magisteruppsats
Książki na temat "Customer accounting"
Bonacchi, Massimiliano, i Paolo Perego. Customer Accounting. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-01971-6.
Pełny tekst źródłaAmerican Institute of Certified Public Accountants. Special Committee on Financial Reporting. Improving business reporting--a customer focus: Meeting the information needs of investors and creditors : comprehensive report of the Special Committee on Financial Reporting, American Institute of Certified Public Accountants. New York, NY: American Institute of Certified Public Accountants, 1994.
Znajdź pełny tekst źródłaŚwietla, Katarzyna. Outsourcing usług księgowych w świetle oczekiwań biur rachunkowych i ich klientów: Outsourcing accounting services in the light of the expectations of accounting firms and their clients. Kraków: Wydawnictwo Uniwersytetu Ekonomicznego w Krakowie, 2014.
Znajdź pełny tekst źródłaWaugh, Troy. 101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms. New York: John Wiley & Sons, Ltd., 2004.
Znajdź pełny tekst źródłaThe intentional accountant: Your roadmap for building a next generation accounting firm. Bloomington, IN: RootWorks, LLC, 2014.
Znajdź pełny tekst źródłaBarnewall, Marilyn MacGruder. WG&L private banking profitability survey. Boston: Warren, Gorham & Lamont, 1989.
Znajdź pełny tekst źródłaWilson, Kevin. Successful global account management: Key strategies and tools for managing global customers. London: Kogan Page, 2002.
Znajdź pełny tekst źródłaAmerican Institute of Certified Public Accountants. PCPS Management of an Accounting Practice Committee., red. Introducing tax clients to additional services. New York, NY: American Institute of Certified Public Accountants, 2003.
Znajdź pełny tekst źródłaMendlowitz, Edward. Managing your tax season. New York, NY: American Institute of Certified Public Accountants, 2006.
Znajdź pełny tekst źródłaPallais, Don. Audits and other accountants' services: A handbook for lawyers. [Chicago]: American Bar Association, 2010.
Znajdź pełny tekst źródłaCzęści książek na temat "Customer accounting"
Bonacchi, Massimiliano, i Paolo Perego. "Introduction". W Customer Accounting, 1–12. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-030-01971-6_1.
Pełny tekst źródłaBonacchi, Massimiliano, i Paolo Perego. "Customer Analytics: Definitions, Measurement and Models". W Customer Accounting, 13–35. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-030-01971-6_2.
Pełny tekst źródłaBonacchi, Massimiliano, i Paolo Perego. "Customer Analytics for Internal Decision-Making and Control". W Customer Accounting, 37–66. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-030-01971-6_3.
Pełny tekst źródłaBonacchi, Massimiliano, i Paolo Perego. "Customer Equity for External Reporting and Valuation". W Customer Accounting, 67–82. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-030-01971-6_4.
Pełny tekst źródłaBonacchi, Massimiliano, i Paolo Perego. "Conclusions and Trends to Look Forward". W Customer Accounting, 83–87. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-030-01971-6_5.
Pełny tekst źródłaDugdale, David. "Customer profitability". W Strategic Pricing and Management Accounting, 138–47. London: Routledge, 2022. http://dx.doi.org/10.4324/9781003272731-14.
Pełny tekst źródłaMcNair, C. J. "On Target: Customer-Driven Lean Management". W Lean Accounting, 119–53. Hoboken, NJ, USA: John Wiley & Sons, Inc., 2015. http://dx.doi.org/10.1002/9781119196808.ch6.
Pełny tekst źródłaBusulwa, Richard, i Nina Evans. "The role of accountants in digital customer engagement, digital stakeholder engagement, and digital customer experience". W Digital Transformation in Accounting, 125–32. Abingdon, Oxon ; New York, NY : Routledge, 2021. | Series: Business & digital transformation: Routledge, 2021. http://dx.doi.org/10.4324/9780429344589-11.
Pełny tekst źródłaBaur, Timo, i Samah Bel Haj Saad. "Customer Service Management for Grid Monitoring and Accounting Data". W Managing Virtualization of Networks and Services, 216–28. Berlin, Heidelberg: Springer Berlin Heidelberg, 2007. http://dx.doi.org/10.1007/978-3-540-75694-1_22.
Pełny tekst źródłaSchmeisser, Wilhelm, Lydia Clausen i Falko Schindler. "Innovation Marketing Profitability Analysis Within the Framework of the Berlin Balanced Scorecard Approach from the Point of View of a Finance-Oriented Customer Value Analysis". W Innovation performance accounting, 405–49. Berlin, Heidelberg: Springer Berlin Heidelberg, 2010. http://dx.doi.org/10.1007/978-3-642-01353-9_14.
Pełny tekst źródłaStreszczenia konferencji na temat "Customer accounting"
Nurainun. "Customer Loyalty and Customer Relationship Management". W Malaysia Indonesia International Conference on Economics Management and Accounting. SCITEPRESS - Science and Technology Publications, 2019. http://dx.doi.org/10.5220/0010520300002900.
Pełny tekst źródłaAbror, Abror, Dina Patrisia i Yunita Engriani. "Service Quality, Customer Satisfaction and Customer Loyalty: Preliminary Findings". W 4th Sriwijaya Economics, Accounting, and Business Conference. SCITEPRESS - Science and Technology Publications, 2018. http://dx.doi.org/10.5220/0008436300140019.
Pełny tekst źródłaCahyono, Dwi, i Shafira Putri. "Accounting Service Quality On Customer Satisfaction Of Public Accounting Firms". W Proceedings of the 3rd International Conference of Business, Accounting, and Economics, ICBAE 2022, 10-11 August 2022, Purwokerto, Central Java, Indonesia. EAI, 2022. http://dx.doi.org/10.4108/eai.10-8-2022.2320801.
Pełny tekst źródłaWalski, Thomas M. "Pressure Dependent Demand Accounting for Customer Properties". W World Environmental and Water Resources Congress 2017. Reston, VA: American Society of Civil Engineers, 2017. http://dx.doi.org/10.1061/9780784480625.041.
Pełny tekst źródłaAmanah, Dita, Ratih Hurriyati, Disman, Vanessa Gaffar i Dedy Ansari Harahap. "Service Quality towards Lazada's Customer Satisfaction based on Importance Performance Analysis Methods and Customer Satisfaction Index". W 4th Sriwijaya Economics, Accounting, and Business Conference. SCITEPRESS - Science and Technology Publications, 2018. http://dx.doi.org/10.5220/0008437801520160.
Pełny tekst źródłaRahmawati, Evi, i Aleti N. Pratiwi. "Marketing Sharia, Customer Satisfaction, Religiosity, Financing, and Customer Loyalty". W 4th International Conference on Sustainable Innovation 2020-Accounting and Management (ICoSIAMS 2020). Paris, France: Atlantis Press, 2021. http://dx.doi.org/10.2991/aer.k.210121.024.
Pełny tekst źródłaPutri, Hesti Maria, Mike Yolanda, Astri Yuza Sari i Abror. "Customer Forgiveness: Can Decrease Customer Dissatisfaction?" W The Fifth Padang International Conference On Economics Education, Economics, Business and Management, Accounting and Entrepreneurship (PICEEBA-5 2020). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/aebmr.k.201126.080.
Pełny tekst źródłaLewis, Patrick, Vance Murray i Christopher Mattson. "Accounting for Changing Customer NeedsWith s-Pareto Frontiers". W 13th AIAA/ISSMO Multidisciplinary Analysis Optimization Conference. Reston, Virigina: American Institute of Aeronautics and Astronautics, 2010. http://dx.doi.org/10.2514/6.2010-9039.
Pełny tekst źródłaSoelasih, Yasintha, Efendi i Erwin Bramana Karnadi. "Analysis of Customer Perceived Value, Satisfaction, Loyalty and the Moderating Role of Customer Demographics: A Study of Indonesian Train Service". W 4th Sriwijaya Economics, Accounting, and Business Conference. SCITEPRESS - Science and Technology Publications, 2018. http://dx.doi.org/10.5220/0008438101750183.
Pełny tekst źródłaSitorus, Tami, i Machmudin Eka Prasetya. "The Effect of Technology Infrastructure in Customer Relationship Management on Profit Increases with Customer Relationship Management (CRM) Process Mediation: An Empirical Study of the Indonesian Banking Industry". W 6th International Accounting Conference (IAC 2017). Paris, France: Atlantis Press, 2018. http://dx.doi.org/10.2991/iac-17.2018.22.
Pełny tekst źródłaRaporty organizacyjne na temat "Customer accounting"
Seybold, Patricia. A Call for Accounting Transparency: The Value of Customers and Brands. Boston, MA: Patricia Seybold Group, czerwiec 2005. http://dx.doi.org/10.1571/psgp3-28-02cc.
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