Gotowe bibliografie tematyczne / Cross-cultural conflict resolution

Gotowa bibliografia na temat „Cross-cultural conflict resolution”

Autor: Grafiati
Data publikacji: 4 czerwca 2021
Data aktualizacji: 3 lutego 2022

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Artykuły w czasopismach na temat "Cross-cultural conflict resolution"

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Loode, Serge. "Navigating the unchartered waters of cross-cultural conflict resolution education". Conflict Resolution Quarterly 29, nr 1 (wrzesień 2011): 65–84. http://dx.doi.org/10.1002/crq.21037.

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MYKYTIUK, Vlada, Kseniia KOVTUNENKO i Oksana KOVALYK. "Minimization of cross-cultural and interpersonal conflicts between tourists and the representatives of the tourism operator". Economics. Finances. Law, nr 6/1 (26.06.2020): 25–27. http://dx.doi.org/10.37634/efp.2020.6(1).5.

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The paper is devoted to the study of the main methods and measures for minimizing cross-cultural and interpersonal conflicts as a means of conflict management in the tourism sector are explored. The purpose of the paper is to identify the features of minimizing cross-cultural and interpersonal conflicts through effective management and recommended methods of resolution. The paper examines the conflict of tourism between tourists and representatives of the tourist enterprise. Methods for overcoming cross-cultural and interpersonal conflicts of a tourist enterprise have been developed. The essence of conflict management is to form effective measures to avoid conflicts among tourism staff and tourists. The problems of overcoming conflicts in the tourism sector are now very acute. In this regard, it is necessary to constantly improve the system of staff training, increase the level of competence. The focus should be on the end result and therefore guidance is provided. It is also proposed to improve the preparation of transfer guides to resolve interpersonal conflicts between tourists. Introduction of business games and trainings for the development of staff competence and conflict prevention.
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MIRIMANOVA, NATALIA. "Democratization and Conflicts in Russia and the Newly Independent States". ANNALS of the American Academy of Political and Social Science 552, nr 1 (lipiec 1997): 86–97. http://dx.doi.org/10.1177/0002716297552001008.

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This article analyzes the relationship between conflicts and democratization processes in Russia and the newly independent states of the former Soviet Union. The severe interethnic and political conflicts that marked the beginning of the era of democratization in the former Soviet Union still have not been resolved. These ongoing conflicts inhibit democratic reforms. States have neither the resources nor the will to promote the peaceful resolution of these conflicts. Nongovernmental, cooperative conflict resolution may provide some assistance in handling conflicts in the post-Soviet context. Drawing on her significant experience working in cross-cultural conflicts, the author provides illustrations of practical applications of conflict analysis and resolution skills and processes. Finally, in concluding the article, the author explores the connection between civil society building and peaceful conflict resolution.
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Gomez, Carolina, i Kimberly A. Taylor. "Cross cultural differences in conflict resolution strategies: A U.S. – Mexico Comparison". Academy of Management Proceedings 2012, nr 1 (lipiec 2012): 17041. http://dx.doi.org/10.5465/ambpp.2012.17041abstract.

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Gomez, Carolina, i Kimberly A. Taylor. "Cultural differences in conflict resolution strategies". International Journal of Cross Cultural Management 18, nr 1 (27.12.2017): 33–51. http://dx.doi.org/10.1177/1470595817747638.

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Cross-cultural differences in norms, values, and beliefs abound and impact preferred conflict resolution strategies. Potential differences in values and subsequent conflict resolution strategies can exacerbate the underlying conflict unless they are well understood. We study the case of differences in conflict resolution strategies between the United States and Mexico as well as studying the underlying value differences that explain their preferences. In a quasi-experimental study, we found that Mexicans, compared to US participants, appear to have a greater preference for both the use of social influence and negotiating when confronting a conflict. Moreover, it appears that collectivism helps explain these country differences as it mediated the relation between country and the likelihood of using social influence and negotiation. In addition, perceptions of fairness had a stronger influence on the preference that US participants had for negotiation as a conflict resolution strategy. The research helps illuminate the underlying mechanisms through which culture impacts conflict resolution strategy.
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Lee, Byung Do. "Factor and Resolution of Cross-Cultural Conflict faced by Korean in Thailand". Journal of international area studies 12, nr 1 (30.04.2008): 227. http://dx.doi.org/10.18327/jias.2008.04.12.1.227.

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Peregoy, Robert M. "Nebraska's Landmark Repatriation Law: A Study of Cross-Cultural Conflict and Resolution". American Indian Culture and Research Journal 16, nr 2 (1.01.1992): 139–95. http://dx.doi.org/10.17953/aicr.16.2.h2598l6u74640373.

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Zimányi, Krisztina. "Conflict recognition, prevention and resolution in mental health interpreting". Translation and the Genealogy of Conflict 11, nr 2 (8.06.2012): 207–28. http://dx.doi.org/10.1075/jlp.11.2.03zim.

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This article investigates the application of Kim’s (2001) theory of communication and cross-cultural adaptation to identifying and resolving areas of conflict in mental health interpreting in Ireland and, by extension, in the wider field of community interpreting. In the context of Kim’s theoretical framework, the interpreter is the ‘stranger,’ a newcomer who undergoes a cross-cultural adaptation process in an unfamiliar environment, i.e. the host community. Potential areas of conflict in community interpreting in general and mental health interpreting in particular are examined in connection with the interrelated factors that underpin Kim’s structure and process models. It is argued that these factors also provide a framework for the mapping of conflict prevention and resolution in community interpreting. Kim’s theory is further extended to examine the complexity of potential conflict between all participants in interpreter-mediated encounters as well as possible prevention and resolution strategies.
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Song, Jung Nam, i Nguyen Phuong Lam. "Factor, Type and Resolution of Cross-Cultural Conflict faced by Korean in Vietnam". Journal of international area studies 13, nr 4 (31.01.2010): 251. http://dx.doi.org/10.18327/jias.2010.01.13.4.251.

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Otterbein, Keith F. ": Conflict Resolution: Cross-Cultural Perspectives . Kevin Avruch, Peter W. Black, Joseph A. Scimecca." American Anthropologist 95, nr 1 (marzec 1993): 179–80. http://dx.doi.org/10.1525/aa.1993.95.1.02a00330.

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Rozprawy doktorskie na temat "Cross-cultural conflict resolution"

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Francis, Diana. "Respect in cross-cultural conflict resolution training". Thesis, University of Bath, 1998. https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.242798.

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Grech, Lisa Marie. "The effect of culture on cross-cultural conflict resolution behaviors". CSUSB ScholarWorks, 2002. https://scholarworks.lib.csusb.edu/etd-project/2331.

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This study attempted to investigate whether there were differences in the conflict behaviors chosen for members of the same culture versus members of a different culture when accounting for Chinese cultural value conservation.
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Gardner, Ronald Lee. "Comparative Analysis of Cross-Cultural Conflict Resolution in the Context of Iraq – United States Bilateral Relations". Doctoral thesis, Universitat Jaume I, 2015. http://hdl.handle.net/10803/402740.

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In the fields of conflict resolution and peace studies, scholars rightly argue that there are cultural differences in how violent conflicts are resolved. However, this qualitative research measures laypersons’ perceptions of conflict resolution across Western and Arab/Muslim cultures at the interstate level. Querying a sample of citizens from Iraq and the United States, we measure respondents’ receptiveness to conflict resolution in the context of the United States and Iraq relations. We simultaneously qualify which principles and factors they determine acceptable to induce conflict resolution. Research findings demonstrate that respondents across our samples believe conflict resolution in this instance is necessary. Respondents also predominantly embrace similar principles and factors to advance a resolution process. Our theoretical approach and survey findings challenge contemporary conflict resolution comparative discourse between Arab/Muslim and Western approaches, demonstrating that there is a quantifiable degree of convergence that would enable a process to be pursued.
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Makgosa, Rina Phoko. "Husbands' and wives' conflict resolution strategies used in joint purchase decision-making processes : a cross-cultural perspective". Thesis, University of Manchester, 2005. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.616996.

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It is a common view that husbands and wives make decisions to purchase most major household purchases jointly. Joint purchase decision-making processes are also perceived to be complex, unstructured, and to involve conflict. Consequently, the key question facing marketers and marketing academics is - "How do couples go through complex and unstructured purchase decision-making processes that also involve conflict? .. Generally, researchers have noted that a study of conflict resolution strategies used in joint purchase decision-making processes is important for our understanding of what transpires within a joint purchase decision. Thus, previous studies have studied the typologies of conflict resolution strategies, frequency in the use of conflict resolution strategies, the different combinations of conflict resolution strategies, as well as the effects of factors such as age, length of marriage, income, education, and occupation and sex role orientation on the different combinations of conflict resolution strategies. Despite efforts to address the subject of joint purchase decision-making processes, it remains largely unexplored. In particular, the role that culture plays in influencing the use of conflict resolution strategies has also been largely ignored. Therefore, this study was undertaken to fill the gap in the cross-cultural perspective of conflict resolution strategies used in joint purchase decision-making processes. To address this gap, fourteen hypotheses derived from theoretical knowledge were specified and tested using separate samples of husbands and wives. Specifically, this is a survey-based study of a total sample of 583 married spouses of British White, Indian, and African Black origin (i.e., 295 husbands and 288 wives). Data from the British White were collected using mail surveys. To collect data for the Indians and African Blacks, non-probabilistic approaches were used, mostly hand distributed questionnaires.
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au, j. morrison@murdoch edu, i Judith Ellen Morrison. "Independent scholarly reporting about conflict interventions: negotiating aboriginal native title in south Australia". Murdoch University, 2007. http://wwwlib.murdoch.edu.au/adt/browse/view/adt-MU20080904.141252.

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This thesis uses an action research methodology to develop a framework for improving independent scholarly reporting about interventions addressing social or environmental conflict. As there are often contradictory interpretations about the causes and strategic responses to conflict, the problem confronting scholar-reporters is how to address perceptions of bias and reflexively specify the purpose of reporting. It is proposed that scholar-reporters require grounding in conventional realist-based social theory but equally ability to incorporate theoretical ideas generated in more idealist-based peace research and applied conflict resolution studies. To do this scholar-reporters can take a comparative approach systematically developed through an integrated framework as described in this thesis. Conceptual and theoretical considerations that support both conventional and more radical constructions are comparatively analysed and then tested in relation to a case study. In 2000 Aboriginal people throughout South Australia deliberated whether their native title claims could be better accorded recognition through conservative court processes or a negotiation process to allay deep-seated conflict. The author, in a scholar-reporter capacity, formulated a report attributing meaning to this consultative process. As such a report could have been formulated according to alternative paradigms, methodological approaches and theoretical frameworks, the analysis of the adopted framework highlights how different approaches can bias the interpretation of the process and prospects for change. Realist-based conservative interpretations emphasise 'official' decision-making processes where legitimacy is expressed through political and legal frameworks based on precedent. Idealist-based interpretations emphasise that circumstances entailing significant conflict warrant equal consideration being given to 'non-official' 'resolutionary' problem-solving processes where conflict is treated as a catalyst for learning and outcomes are articulated as understanding generated about conflict and how different strategies can transform it. The developed integrated framework approach establishes the independence of scholarly reporting. Its purpose goes beyond perpetuating scholarly debate about alternative 'objective' understandings of conflict; it focuses primarily on communicating a more inclusive understanding of the contradictions inherent in a particular conflict. It increases the capacity to understand when, where, why and how conflict precipitates social change, and articulates possibilities for reconceptualising what might be the more sustainable direction of change.
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Reyes, Alberta M. "Alternative Interventions Used to Help Mexican-American Students Improve Academic Achievement in Grades 9 - 12". NSUWorks, 2012. http://nsuworks.nova.edu/shss_dcar_etd/11.

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The purpose of this qualitative research study employing a cross-case analysis on previous case studies is to better understand the engagement of Latino students in a small number of cultural sensitivity programs and the teaching practices that are factors in the development of their academic achievement. In the traditional infrastructure of public schools, assimilation is built on fundamental values aligned with the U.S. political establishment rather than on the value of adaptation to the demands and conflicts of other cultures. Thus, less-empowered groups are at a disadvantage resulting in subgroups abandoning their ideas and reducing their contributions to human capital. In this study, the focus is alternative programs, specifically programs in which a there is a balance in the learning process between the teacher and student emphasizing the development of enhanced understanding of the cultural contexts an integral part of academic learning for Mexican American students. Also included in the case studies are innovative intervention programs that specifically help students improve academic achievement in Grades 9-12, especially those for students who are Mexican immigrants or of Mexican American ancestry in the state of California. The literature discusses concepts of assimilation, enculturation, oppression, culture capital, and the high and low contexts within the theoretical framework. Empirical literature revealed a deeper understanding of the relationship between Latino student learning styles and the dominant Eurocentric traditional academic culture within classroom practices. In sum, in the cross-case analysis of the 21 case studies, various features emerged across the cases that were categorized into three general themes: (a) alternative interventions, (b) caring, and (c) culturally responsive teaching/pedagogy.
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Berube, Lise. "Conflict resolution and Canada World Youth: examining the link between international exchange, cross-cultural communication, and conflict resolution". Thesis, 2008. http://hdl.handle.net/1828/1010.

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This thesis examines the link between international exchange programs, cross-cultural communication, and conflict resolution. Through a case study of the Canada World Youth Core Program, my research sought to answer the question: How do the participants of the Canada World Youth Core Program perceive their adaptability, cross-cultural communication, and conflict resolution skills to have been developed or improved as a result of their participation in the program? I asked eleven former Canadian participants of the program to share their stories of conflict and challenges throughout the exchange, which resulted in rich and detailed qualitative data. My findings suggest that increased opportunities to engage in cross-cultural communication through international exchange programs, such as Canada World Youth, can increase an individual’s adaptability, cross-cultural communication, and conflict resolution skills. I therefore conclude that such programs are an important component to the Canadian educational system, and should be supported, promoted, and made widely available to Canadian youth.
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"Bicultural exposure effect and its psychological consequences in conflict resolution". 2013. http://library.cuhk.edu.hk/record=b5884363.

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Kwok, Yan Yuen.
Thesis (M.Phil.)--Chinese University of Hong Kong, 2013.
Includes bibliographical references (leaves 23-25).
Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via World Wide Web.
Abstracts also in Chinese.
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McDonough, Lindsay Alida. "Divergent hallways: resident advisors' perspectives on the management of cross-cultural conflict". Thesis, 2007. http://hdl.handle.net/1828/219.

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This thesis explores the management of cross-cultural conflict by Resident Advisors (RA) at the University of Victoria in British Columbia, Canada. A total of twelve RAs were interviewed on the policies and expected practices of RAs, how these policies are implemented and whether these policies are effective in resolving cross-cultural conflict. This research analyzes and demonstrates that besides conflict itself, the discourse of conflict--how one speaks about conflict--and its representation are equally important. In many circumstances, the cultural discourse and its representation are not only a major part of the problem, but even a source of it. I argue that a narrow conceptualization of culture in the expected dispute resolution practices of RAs constrains the management of disputes between residents. Examples of disputes pertaining to nationality, racial and sexual discrimination, drugs, and alcohol illustrate the use of culture as a controlling factor in conflict, defining culture as bounded and discrete. This neglects the underlying structural issues at play, serving only to reproduce conflict and to ensure that social and economic inequities are passed on.
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Stobbe, Stephanie Phetsamay. "Traditional conflict resolution processes: mediation and rituals to address conflicts in multi-ethnic cultures of Laos". 2011. http://hdl.handle.net/1993/4762.

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Countless millions of people in the world have little formally recognizable means for receiving any form of social justice. Laos, a small landlocked country in Southeast Asia, is a place that has seen some of the most brutal forms of poverty and violence. Over centuries, ethnic groups have been polarized and used by foreign powers to support their own agendas. In spite of this, the Lao people have consistently managed to recreate the peace and harmony that support their social relationships. Through the development and use of appropriate grassroots conflict resolution structures that do not require a formal court system, and exist outside the political arena, they have been able to resolve conflicts within and across cultural groups. Using in-depth interviews with different ethnic groups in Laos, this research examines traditional conflict resolution processes used in their communities. It identifies and discusses a Lao Conflict Resolution Spectrum, bringing particular attention to the Village Mediation Committee (Neoy Gai Geer). Laos' unique and most recognized conflict resolution ceremonies and rituals,the baci ceremony (soukhouan) and the reconciliation ceremony (soumma), are examined as tools for peacebuilding. These conflict resolution practices are significant in addressing conflict, repairing harm, rebuilding relationships, and restoring harmony to communities in conflict. The systems incorporate principles of effective conflict resolution, including transparency, accountability, inclusivity, flexibility, familiarity, accessibility, support networks, and relationship building. This research discovers how the conflict resolution systems of Laos are embedded in the fabric of grassroots life, and operate independently of the hierarchical structures that dominate governing institutions. It presents a case study of how people from a violent and impoverished past still manage to find ways to address their need for social justice and interconnectedness. The results provide greater understanding and appreciation of the contributions from diverse groups of people who are working daily to establish positive relationships, constructive and appropriate conflict resolution systems, and overall peace in their world. It demonstrates where peace can be found in difficult situations, among people who care little for political agenda and care a great deal about existing harmoniously with the people in their communities in order to mutually raise their quality of life.
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Książki na temat "Cross-cultural conflict resolution"

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The new politics of conflict resolution: Responding to difference. New York: Palgrave Macmillan, 2008.

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Roundtable on "Principled Approches to Conflict Resolution" (2001 Colombo, Sri Lanka). Principled approaches to conflict resolution: Based on papers presented at a roundtable : September 13, 2001, Colombo, Sri Lanka. [Colombo: National Peace Council of Sri Lanka, 2003.

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Mediating across difference: Oceanic and Asian approaches to conflict resolution. Honolulu: University of Hawaiʻi Press, 2011.

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Kevin, Avruch, Black Peter W i Scimecca Joseph A, red. Conflict resolution: Cross-cultural perspectives. New York: Greenwood Press, 1991.

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(Editor), Kevin Avruch, red. Conflict Resolution: Cross-Cultural Perspectives (Contributions in Ethnic Studies). Praeger Paperback, 1998.

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(Editor), Douglas P. Fry, Kaj Bjrkqvist (Editor) i Kaj Bjorkqvist (Editor), red. Cultural Variation in Conflict Resolution: Alternatives To Violence. Lawrence Erlbaum, 1996.

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(Editor), Douglas P. Fry, Kaj Bjrkqvist (Editor) i Kaj Bjorkqvist (Editor), red. Cultural Variation in Conflict Resolution: Alternatives To Violence. Lawrence Erlbaum, 1996.

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Adams, Trujillo Mary, red. Re-centering culture and knowledge in conflict resolution practice. Syracuse, N.Y: Syracuse University Press, 2008.

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Conflict resolution and peace building in Sri Lanka. New Delhi: Tata McGraw-Hill Pub. Co., 2005.

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1952-, Hussain Monirul, red. Coming out of violence: Essays on ethnicity, conflict resolution, and peace process in North-East India. New Delhi: Regency Publications, 2005.

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Części książek na temat "Cross-cultural conflict resolution"

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Maguire, Megan. "Conflict Resolution". W Encyclopedia of Cross-Cultural School Psychology, 260–62. Boston, MA: Springer US, 2010. http://dx.doi.org/10.1007/978-0-387-71799-9_87.

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Byron, Amanda Smith. "Integrative Conflict Resolution". W Advances in Human Resources Management and Organizational Development, 50–62. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8376-1.ch004.

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This chapter explores the use of integrative conflict resolution as a foundational means for loving praxis to emerge in effective cross-cultural organizational leadership. The work of Mary Parker Follett is introduced, and is recognized as formative to the disciplines of conflict resolution and organizational development. Follett's work is compared and contrasted with other strategies for conflict management, with attention to the advantages of an integrative approach. Integrative conflict resolution is situated within a loving praxis, which occurs when the theory of loving is brought into practice to strengthen organizational leadership, specifically within the increasingly diverse landscape of globalization. Curiosity, creativity, and compassion are understood within the context of integrative conflict resolution, and are recommended as key tools for achieving a loving praxis within organizational culture.
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"Sex Differences in Styles of Conflict Resolution: A Developmental and Cross-Cultural Study with Data From Finland, Israel, Italy, and Poland". W Cultural Variation in Conflict Resolution, 201–14. Psychology Press, 2013. http://dx.doi.org/10.4324/9780203726488-28.

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Tsai, Annie Y., Yu Hsiu-Ting i Ashley Maynard. "Mother-Child Conflict Resolution Styles Among Chinese College Students in Taiwan". W Merging Past, Present, and Future in Cross-Cultural Psychology, 461–72. Garland Science, 2020. http://dx.doi.org/10.4324/9781003077473-53.

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Tsai, Annie Y., Yu Hsiu-Ting i Ashley Maynard. "Mother-Child Conflict Resolution Styles Among Chinese College Students in Taiwan". W Merging Past, Present, and Future in Cross-Cultural Psychology, 461–72. Garland Science, 2020. http://dx.doi.org/10.1201/9781003077473-53.

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Campa, Kenneth. "Cross Cultural Collaboration and Leadership". W Advances in Human Resources Management and Organizational Development, 140–55. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8376-1.ch009.

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A specific multi-tiered community-based system within urban Los Angeles can be used to create a particular cross cultural collaboration and leadership model. This chapter focuses on a case study where cross cultural aspects of collaboration and leadership exist and work together within a particular community. By analyzing the historical to present-day context of this community-based system, this chapter reveals a strong correlation with relevant theoretical framework and practice strategies from the interdisciplinary field of Negotiation, Conflict Resolution and Peacebuilding (NCRP). The system for collaborating across difference presented within this chapter alludes to the capacity of effectively creating optimal solutions for educational and other organizational community development. It makes a proposal how a combination of certain collaborative dynamics and aspects of the field of NCRP have the capacity to create effective means of support for students in the public school system
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Zaltsman, Rita. "Communication Barriers and Conflicts in Cross-Cultural E-Learning". W E-Learning Methodologies and Computer Applications in Archaeology, 276–88. IGI Global, 2008. http://dx.doi.org/10.4018/978-1-59904-759-1.ch016.

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The present chapter assesses the key questions of communication barriers in distance learning virtual communities. To examine their cultural aspects, a Web-survey for distance learners has been conducted. The principal areas of interest were a cultural dichotomy of West/East; discrepancies in educational cultures (teacher-centered vs. learner-centered); mismatches in communication and educational traditions in different cultures; conflict paradigm and methods of conflict resolution. The findings of the survey are summarized and interpreted and some implications for further research are discussed.
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Erbe, Nancy D., i Swaranjit Singh. "Tools Deepening Cross Cultural Collaboration and Leadership". W Advances in Human Resources Management and Organizational Development, 1–12. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8376-1.ch001.

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The authors have led cross cultural collaboration in their organizations for twenty two and thirty years respectively. They have also been in a cross cultural partnership for the last decade. In this chapter they share the practices, attitudes and insights earned over years of cross cultural collaboration with an emphasis on professional reflective practice, or evaluation of impact, and tools and skills from the interdisciplinary field of negotiation, conflict resolution and peace building. Based on their experience, particularly author Erbe's work with those from an estimated eighty countries, they advocate these practices for all cross cultural collaboration and leadership in modern organizations. Rather than introduce relevant literature and research separately from pragmatic tools, the chapter integrates scholarship to help explain skills and empower readers to immediately begin practicing what is advocated here.
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Esquivel, Mariana I. Vergara, Barbara Wallace, Apeksha Mewani, Adriana Reyes, Victoria Marsick, Lyle Yorks, Edmund W. Gordon i in. "Conflict Resolution and Leadership Mindfulness into Action (MIA) for Cultural Humility and Awareness (MIA-CHA)". W Encyclopedia of Strategic Leadership and Management, 71–82. IGI Global, 2017. http://dx.doi.org/10.4018/978-1-5225-1049-9.ch006.

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Mindfulness into Action (MIA) for Cultural Humility and Awareness (MIA-CHA) has the two main aims: 1) training students in how to be transformational leaders who are capable of addressing and resolving tension around diversity issues within organizations/ communities/ societies, as they emerge skilled in ending microaggressions (Pierce, 1995; Sue et al, 2007) and fostering cross-cultural harmony; and, 2) training students to emerge as competent researchers who may contribute data regarding the utility of MIA-CHA for ending microaggressions and promoting cultural humility and awareness to meet contemporary diversity challenges. The anticipated result is a new generation of researchers and new era of grant-funded research that pioneers MIA-CHA for ending microaggressions and fostering harmony. Through participation in a leadership skills development methodology (chapter 31) that incorporates indigenous knowledge and organizational learning techniques, students gradually become more aware of their own unconscious behaviors, more in tune with the people surrounding them, and increasingly skillful in engaging in conscious and intentional action. They become what Boyatzis and Mckee (2005) call “resonant leaders.” This means that they are capable of achieving a new awareness that is vital in cross-cultural interactions: i.e. the ability to connect with their thoughts, emotions, and hearts in ways that enable them to counteract the destructive effects of stress, dissonance, and self-limiting mindsets often associated with contemporary diversity challenges; and, instead, they learn to nurture the development of sustainable, harmonious, and high functioning relationships shared among the diverse membership of organizations and communities. Further, they enter into a process that is consistent with learning cultural humility, as a valued construct in the discourse on achieving cultural competence (Tervaln & Murray-Garcia, 1998; Waters & Asbill, 2013; Hook et al, 2013). This is virtually the process described by Wallace (2008), as shifting from hierarchical authority (A/B) in interpersonal and organizational relationships to non-hierarchical equality (A=B). In similar way, Participatory Action Research (PAR) is doing research with people rather than on them (Fals Borda, 1979; Heron, 1996; Heron & Reason 1997; Reason 1996, 1988; Reason & Bradbury, 2010).
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Jackson, Keith, i Reema Rasheed. "Communication, Culture, and Discord". W Advances in Linguistics and Communication Studies, 182–95. IGI Global, 2016. http://dx.doi.org/10.4018/978-1-4666-9970-0.ch010.

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This case study highlights and examines an avoidable failure of management communication and leadership in a non-governmental organization (NGO). The case study draws on a real-life example of a NGO that was established in Palestine with European Union (EU) funding and that became subsequently staffed by a team composed of local Palestinian employees and expatriate non-Palestinians who, as is commonly the case in international NGOs, were appointed to executive management and leadership roles. Overall, this case study highlights processes of cross-cultural communication between the local employees, the expatriate employees, and (indirectly) with senior executives of the EU funding agencies, whose distant yet decisive influence give a broader context to the localized communication and conflict management processes described and analyzed here. Finally, recommendations are made for future research specific to effective communication, leadership and conflict resolution in international organizations generally and in Palestinian organizations specifically.
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Streszczenia konferencji na temat "Cross-cultural conflict resolution"

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Stojanovska, Slagjana, i Kristina Velichkovska. "COMMUNICATION DIFFERENCES AND CONFLICT RESOLUTION IN INTERNATIONAL BUSINESS ENVIRONMENT". W 4th International Scientific Conference – EMAN 2020 – Economics and Management: How to Cope With Disrupted Times. Association of Economists and Managers of the Balkans, Belgrade, Serbia, 2020. http://dx.doi.org/10.31410/eman.s.p.2020.85.

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This paper aims to examine the challenges of cross-cultural communication in multicultural teams and the resolution of conflicts arising during that process of communication. For this purpose, a survey was conducted on individuals coming from various cultural backgrounds to determine how cultural differences affect the organizational communication styles, their perception of conflict situations and the choice of conflict resolution procedures. The study is underpinned by a literature review of cross-cultural communication and theories on culture, conflict resolution and multicultural team dynamics. Hofstede’s Cultural Dimensions Theory will be used to define the cultural differences using four dimensions: power distance, uncertainty avoidance, individualism vs collectivism, and masculinity vs femininity. The outcome of the study assesses the intercultural communication competence of employees in North Macedonia and gives recommendations on how to improve communication and avoid conflicts that plague multicultural teams.
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Ma, Zhenzhong, i Diana Kao. "Nature versus Nurture: A Cross-cultural Perspective on Conflict Resolution Styles". W 2006 IEEE International Conference on Systems, Man and Cybernetics. IEEE, 2006. http://dx.doi.org/10.1109/icsmc.2006.384518.

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