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Artykuły w czasopismach na temat "Computer-Assisted Telephone Interviewing"
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de Leeuw, Edith, i William Nicholls. "Technological Innovations in Data Collection: Acceptance, Data Quality and Costs". Sociological Research Online 1, nr 4 (grudzień 1996): 23–37. http://dx.doi.org/10.5153/sro.50.
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Whether computer assisted data collection methods should be used for survey data collection is no longer an issue. Most professional research organizations, commercial, government and academic, are adopting these new methods with enthusiasm. Computer assisted telephone interviewing (CATI) is most prevalent, and computer assisted personal interviewing (CAPI) is rapidly gaining in popularity. Also, new forms of electronic reporting of data using computers, telephones and voice recognition technology are emerging. This paper begins with a taxonomy of current computer assisted data collection methods. It then reviews conceptual and theoretical arguments and empirical evidence on such topics as: (1) respondents and interviewer acceptance of new techniques, (2) effect of computer assisted interviewing on data quality, (3) consequences for survey costs and (4) centralized vs. decentralized deployment of CATI.
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Cecatti, Jose Guilherme, Rodrigo P. S. Camargo, Rodolfo Carvalho Pacagnella, Thaís Giavarotti, João Paulo Souza, Mary Angela Parpinelli i Maria José Duarte Osis. "Computer-assisted telephone interviewing (CATI): using the telephone for obtaining information on reproductive health". Cadernos de Saúde Pública 27, nr 9 (wrzesień 2011): 1801–8. http://dx.doi.org/10.1590/s0102-311x2011000900013.
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The objective of this study was to evaluate the feasibility of using computer assisted telephone interviewing (CATI) as a method for obtaining information on reproductive health in Brazil. A total of 998 eligible women for the study were selected to answer a questionnaire through computer- assisted telephone interviewing undertaken by trained interviewers. The outcomes of each telephone contact attempt were described. Differences between groups were assessed using the χ2 test. Phone contact was made in 60.3% of the attempts and 57.5% of the interviews were completed. The success rate improved with the decrease in time from hospitalization to interview and with the higher numbers of telephones available. A total of 2,170 calls were made, comprising of one to sixteen attempts per woman. The majority of situations where extra calls were necessary were due to the number being busy or to the fact that the woman was not available at the time of the call. CATI can prove be a valuable procedure for obtaining information on reproductive health among Brazilian women, particularly for relatively recent events and when more than one alternative telephone number is available.
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Doorn, P. K., i F. Dekker. "Computer-Assisted Telephone Interviewing: An Application in Planning Research". Environment and Planning A: Economy and Space 17, nr 6 (czerwiec 1985): 795–813. http://dx.doi.org/10.1068/a170795.
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Davies, Michael. "The use of computer-assisted telephone interviewing for health surveys". Australian and New Zealand Journal of Public Health 20, nr 1 (luty 1996): 103. http://dx.doi.org/10.1111/j.1467-842x.1996.tb01349.x.
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HARLOW, BERNARD L., JEANNE F. ROSENTHAL i REGINA G. ZIEGLER. "A COMPARISON OF COMPUTER-ASSISTED AND HARD COPY TELEPHONE INTERVIEWING". American Journal of Epidemiology 122, nr 2 (sierpień 1985): 335–40. http://dx.doi.org/10.1093/oxfordjournals.aje.a114105.
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Watson, Eila K., David W. Firman, Alison Heywood, Alan C. Hauquitz i Ian Ring. "Conducting regional health surveys using a computer-assisted telephone interviewing method". Australian Journal of Public Health 19, nr 5 (12.02.2010): 508–11. http://dx.doi.org/10.1111/j.1753-6405.1995.tb00419.x.
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Li, Chaoyang, Earl S. Ford, Guixiang Zhao, James Tsai i Lina S. Balluz. "A comparison of depression prevalence estimates measured by the Patient Health Questionnaire with two administration modes: computer-assisted telephone interviewing versus computer-assisted personal interviewing". International Journal of Public Health 57, nr 1 (27.04.2011): 225–33. http://dx.doi.org/10.1007/s00038-011-0253-9.
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Porta-Etessam, J., A. López-Gil, J. Matías-Guiu i C. Fernández. "Validation of a diagnostic questionnaire for migraine adapted for a computer assisted telephone interviewing". Neurología (English Edition) 25, nr 3 (kwiecień 2010): 163–67. http://dx.doi.org/10.1016/s2173-5808(10)70032-8.
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Dupaľ, Andrej, Patrik Richnák, Ľuboslav Szabo i Klaudia Porubanová. "Modern trends in logistics of agricultural enterprises". Agricultural Economics (Zemědělská ekonomika) 65, No. 8 (26.08.2019): 359–65. http://dx.doi.org/10.17221/367/2018-agricecon.
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The article is devoted to the analysis of the use of modern trends in the logistics of agricultural enterprises in Slovakia in order to achieve a competitive advantage and to ensure the improvement of the course of business activities. The research was carried out in 67 agricultural enterprises on the territory of Slovakia. The following methods of data collection were used: Computer-Assisted Web Interviewing, Computer-Assisted Telephone Interviewing and Computer-Assisted Personal Interviewing. When interpreting the results of research, descriptive statistics and hypothesis testing were used. Pearson’s chi-squared test, Pearson’s contingency coefficient and Tschuprow’s coefficient were applied as statistical tests. The result of the analysis is the need for digitisation and transfer of Big Data that will lead to better decisions, resulting in higher operational efficiency, cost reduction, risk reduction, flexibility, efficiency, and clarity of logistic processes. Agricultural enterprises in Slovakia will have to accept Industry 4.0. The results of the research revealed that 71.6% of agricultural enterprises strongly agrees with the usage of logistic technology. Price has a strong influence, as an important factor, on the implementation of a new trend in logistics in case of 80.6% agricultural enterprises. 29.8% of respondents accept logistic trends but do not have the funds to implement them in their enterprise.
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Kappelhof, Johannes W. S., i Edith D. De Leeuw. "Estimating the Impact of Measurement Differences Introduced by Efforts to Reach a Balanced Response among Non-Western Minorities". Sociological Methods & Research 48, nr 1 (10.04.2017): 116–55. http://dx.doi.org/10.1177/0049124117701474.
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This study investigates the impact of different modes and tailor-made response enhancing measures (TMREM)—such as bilingual interviewers with a shared ethnic background and translated questionnaires—on the measurement of substantive variables in surveys among minority ethnic groups in the Netherlands. It also provides insight into the ability to detect mode measurement effects of a recently developed method for disentangling mode measurement and mode selection effects, as well as into the tenability of the assumptions underlying this method. The data used in this study come from a large-scale survey design experiment among the four largest non-Western minority ethnic groups in the Netherlands comparing single-mode computer-assisted personal interviewing (CAPI) and sequential computer-assisted web interviewing, computer-assisted telephone interviewing, and CAPI-MM. The number and intensity of the TMREM varied among the four ethnic groups. The results show that mode measurement effects occur among all ethnic groups and are the result of a combination of the presence or absence of an interviewer and TMREM. Mode measurement effects occur more often on sociocultural questions, but also, on occasion, on more sociostructural or background questions. The method used to disentangle mode measurement and mode selection effects can be applied to detect mode measurement effects, but one should be cautious in interpreting them. Implausible mode measurement effects can be caused by the violation of the assumptions underlying this method.
Rozprawy doktorskie na temat "Computer-Assisted Telephone Interviewing"
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Corkrey, Stephen Ross. "Exploring the use of interactive voice response as a population health tool". Thesis, 2003. http://hdl.handle.net/1959.13/25025.
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The research described in this thesis reviewed previous uses of Interactive Voice Response (IVR), developed appropriate software, and employed IVR to obtain self-report of sensitive issues in surveys and conduct brief public health interventions. Chapter 1 introduces IVR and describes a systematic critical review of the use of IVR. IVR is a telephone interviewing technique where the human speaker is replaced by a high quality recorded interactive script to which the respondent provides answers by pressing the keys of a touch-telephone (touchphone). IVR has numerous advantages, including: economy, autonomy, confidentiality, access to certain population groups, improved data quality, standardised interviewing, multi-lingual interfaces, and detailed longitudinal assessments. Despite this, there have been few survey applications of IVR compared to alternative methods such as Computer-Assisted Telephone Interview (CATI). There has not been any evaluation of the use of IVR for asking sensitive questions in surveys or as a tool for health promotion at the community level. A literature review, described in Chapter 2, was conducted to identify other methods of asking sensitive questions. The literature review identified 19 different methods. Those methods that were most successful were those that provided the greatest degree of anonymity to the respondent. It was suggested that IVR may be a suitable method for community surveys. As described in Chapter 3, a custom software called Generalized Electronic Interviewing System (GEIS) was developed. This provided both CATI and IVR interviewing modes. As described in Chapter 4, it was found that the response rate obtained using IVR was unacceptably low, and an alternative interviewing method, the Hybrid method was developed. In the Hybrid method the interview was initiated by the interviewer but completed using IVR with GEIS. As described in Chapter 5, the IVR, CATI and Hybrid methods were used to investigate self-reported rates of alcohol and drug consumption within a telephone household survey of 2880 households. The self-report rates were compared to the National Drug Strategy Household Survey (NDSHS). Response rates did not differ significantly between the CATI and Hybrid methods, however the response rate for IVR was significantly less than the other methods. The Hybrid and IVR methods obtained significantly higher self-report consumption rates for alcohol and marijuana, and significantly higher hazardous drinking scores using Alcohol Use Disorders Identification Test (AUDIT). In Chapter 6 a pilot of an IVR cervical screening brief advice interface is described. A total of 5000 households were contacted by the IVR system. The system randomly selected an eligible woman aged 18-69 per household and determined her cervical screening status. A total of 661 women listened to the IVR message. The IVR call was shown to be acceptable and inexpensive compared to a mail pamphlet intervention. In Chapter 7 a randomized controlled trial of an IVR cervical screening brief advice involving 17,008 households is described. Cervical screening rate data were obtained from the Health Insurance Commission (HIC) for a period spanning six months before and following the intervention. The cervical screening rate was increased in the intervention postcodes by 0.43% compared to the control postcodes, and the increase was greater for older women at 1.34%. This was a desirable outcome since this group is considered to be an at-risk group. The overall conclusion was that IVR technology could be feasibly used to contact women to deliver brief interventions aimed at increasing cervical screening rates, but the cost per screen was likely to be high. It is suggested that an IVR system could be linked to cervical screening registers to more directly and economically contact women, and provide an efficacious complementary approach to the existing letter reminder system.PhD Doctorate
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Corkrey, Stephen Ross. "Exploring the Use of Interactive Voice Response as a Population Health Tool". 2003. http://hdl.handle.net/1959.13/25025.
Pełny tekst źródłaStreszczenie:
The research described in this thesis reviewed previous uses of Interactive Voice Response (IVR), developed appropriate software, and employed IVR to obtain self-report of sensitive issues in surveys and conduct brief public health interventions. Chapter 1 introduces IVR and describes a systematic critical review of the use of IVR. IVR is a telephone interviewing technique where the human speaker is replaced by a high quality recorded interactive script to which the respondent provides answers by pressing the keys of a touch-telephone (touchphone). IVR has numerous advantages, including: economy, autonomy, confidentiality, access to certain population groups, improved data quality, standardised interviewing, multi-lingual interfaces, and detailed longitudinal assessments. Despite this, there have been few survey applications of IVR compared to alternative methods such as Computer-Assisted Telephone Interview (CATI). There has not been any evaluation of the use of IVR for asking sensitive questions in surveys or as a tool for health promotion at the community level. A literature review, described in Chapter 2, was conducted to identify other methods of asking sensitive questions. The literature review identified 19 different methods. Those methods that were most successful were those that provided the greatest degree of anonymity to the respondent. It was suggested that IVR may be a suitable method for community surveys. As described in Chapter 3, a custom software called Generalized Electronic Interviewing System (GEIS) was developed. This provided both CATI and IVR interviewing modes. As described in Chapter 4, it was found that the response rate obtained using IVR was unacceptably low, and an alternative interviewing method, the Hybrid method was developed. In the Hybrid method the interview was initiated by the interviewer but completed using IVR with GEIS. As described in Chapter 5, the IVR, CATI and Hybrid methods were used to investigate self-reported rates of alcohol and drug consumption within a telephone household survey of 2880 households. The self-report rates were compared to the National Drug Strategy Household Survey (NDSHS). Response rates did not differ significantly between the CATI and Hybrid methods, however the response rate for IVR was significantly less than the other methods. The Hybrid and IVR methods obtained significantly higher self-report consumption rates for alcohol and marijuana, and significantly higher hazardous drinking scores using Alcohol Use Disorders Identification Test (AUDIT). In Chapter 6 a pilot of an IVR cervical screening brief advice interface is described. A total of 5000 households were contacted by the IVR system. The system randomly selected an eligible woman aged 18-69 per household and determined her cervical screening status. A total of 661 women listened to the IVR message. The IVR call was shown to be acceptable and inexpensive compared to a mail pamphlet intervention. In Chapter 7 a randomized controlled trial of an IVR cervical screening brief advice involving 17,008 households is described. Cervical screening rate data were obtained from the Health Insurance Commission (HIC) for a period spanning six months before and following the intervention. The cervical screening rate was increased in the intervention postcodes by 0.43% compared to the control postcodes, and the increase was greater for older women at 1.34%. This was a desirable outcome since this group is considered to be an at-risk group. The overall conclusion was that IVR technology could be feasibly used to contact women to deliver brief interventions aimed at increasing cervical screening rates, but the cost per screen was likely to be high. It is suggested that an IVR system could be linked to cervical screening registers to more directly and economically contact women, and provide an efficacious complementary approach to the existing letter reminder system.PhD Doctorate
Części książek na temat "Computer-Assisted Telephone Interviewing"
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McCarthy, William F. "Evaluation of Computer Assisted Telephone Interviewing as a Survey Methodology by Means of Cost Models and Mathematical Programming". W Cost Analysis Applications of Economics and Operations Research, 327–37. New York, NY: Springer US, 1989. http://dx.doi.org/10.1007/978-1-4684-6384-2_19.
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Emans, Ben. "Telephone and computer-assisted interviewing". W Interviewing, 29–39. Routledge, 2019. http://dx.doi.org/10.4324/9781003021698-3.
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"mCATI - Mobile Computer Assisted Telephone Interviewing". W The Handbook of Mobile Market Research, 160–70. Hoboken, NJ, USA: John Wiley & Sons, Inc., 2015. http://dx.doi.org/10.1002/9781119208198.ch10.
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Vasu, Michael L., i Ellen Storey Vasu. "Survey Research, Focus Groups, and Information Technology in Research and Practice". W Public Information Technology, 221–51. IGI Global, 2003. http://dx.doi.org/10.4018/978-1-59140-060-8.ch010.
Pełny tekst źródłaStreszczenie:
The integration of computing into survey research and focus groups in research and practice in public administration and related fields is the focus of this chapter. Coverage applies to other social science disciplines as well. This chapter reviews uses of computers in computer-assisted information collection (CASIC), computer-assisted telephone interviewing (CATI), computer-assisted personal interviewing (CAPI), and transferring survey research methods onto the Web. A second portion of the chapter gives special attention to continuous audience response technology (CART). An example of a citizen survey focused on growth issues combined with a focus group dealing with the same topic in Cary, North Carolina, is also discussed.
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Vehovar, Vasja. "The Technological Revolution in Survey Data Collection". W Encyclopedia of Multimedia Technology and Networking, Second Edition, 1373–78. IGI Global, 2009. http://dx.doi.org/10.4018/978-1-60566-014-1.ch185.
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Surveys—data collection based on standardized questionnaires— started with censuses thousands of years ago. However, it was only in the 1930s, following some breakthrough developments in applied statistics, that the sample survey data collection approach was widely acknowledged. The possibility of inferring about the total population from samples of 300 or 1,000 units radically expanded the potential of survey data collection. In addition to sampling, survey data collection procedures also rely on a proper measurement instrument (i.e., a survey questionnaire) as well as effective administrative and managerial activities. Since the 1930s, opinion polling has become a major tool of democratic development (Gallup & Rae, 1968). Official statistics have recognized the enormous potential of survey data collection for the fast estimation of crops, industry outputs, unemployment, and so forth. Further, the marketing and media industries obtained a tool to effectively measure the characteristics of their target groups. The survey industry has therefore become an established activity with its own associations (e.g., ESOMAR, AAPOR), codes of conduct, publications, conferences, professional profiles, and large multinational companies generating annual revenues worth billions of dollars (e.g., A.C. Nielsen). Surveys were traditionally performed as personal interviews, over the telephone or in the form of selfadministrated questionnaires. Information-communication technology (ICT) developments introduced radical changes to the survey data collection processes, particularly because the core of this activity is manipulation with the information itself. The early implementations of ICT in survey data collection are linked to computer developments. Mass computerization started with the emerging PC in the 1980s and enabled computer-assisted survey information collection (CASIC), firstly with the introductionn of computer-assisted telephone interviewing (CATI). In the late 1980s, portable computers started to be used with face-to-face interview data collection, leading to computer-assisted personal interviewing (CAPI). When personal computers started to become the mainstream, computerized self-administered questionnaires (CSAQ) were implemented in various forms. The last crucial milestone came in the 1990s with the rise of the Internet, which enabled e-mail and Web-based types of CSAQ. This started a new stream of ICT development which is radically transforming the entire survey industry. Internet-based data collection will soon become the mainstream survey mode. Studies for 2005 projected that market research organizations worldwide would generate over a billion dollars in revenue on the basis of Internet surveys (Terhanian & Bremer, 2005). In addition, about 40% of research work in the USA in 2003-2004 was conducted on the Internet (E-consultancy, 2004).
Raporty organizacyjne na temat "Computer-Assisted Telephone Interviewing"
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Harris, Melissa, i Alexia Pretari. Going Digital – Computer-Assisted Telephone Interviewing (CATI): Lessons learned from a pilot study. Oxfam GB, maj 2021. http://dx.doi.org/10.21201/2021.7581.
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In this sixth instalment of the Going Digital Series, we share our experiences of using computer-assisted telephone interviewing (CATI) software, which was researched and piloted following the outbreak of COVID-19 and the subsequent need for improved remote data collection practices. CATI is a survey technique in which interviews are conducted via a phone call, using an electronic device to follow a survey script and enter the information collected. This paper looks at the experience of piloting the technique in phone interviews with women in Kirkuk Governorate, Iraq.
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Oza, Shardul, i Jacobus Cilliers. What Did Children Do During School Closures? Insights from a Parent Survey in Tanzania. Research on Improving Systems of Education (RISE), maj 2021. http://dx.doi.org/10.35489/bsg-rise-ri_2021/027.
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In this Insight Note, we report results of a phone survey that the RISE Tanzania Research team conducted with 2,240 parents (or alternate primary care-givers) of primary school children following the school closures in Tanzania. After the first case of COVID-19 was confirmed in Tanzania on 16 March 2020, the government ordered all primary schools closed the following day. Schools remained closed until 29 June 2020. Policymakers and other education stakeholders were concerned that the closures would lead to significant learning loss if children did not receive educational support or engagement at home. To help stem learning loss, the government promoted radio, TV, and internet-based learning content to parents of school-age children. The primary aims of the survey were to understand how children and families responded to the school closures, the education related activities they engaged in, and their strategies to send children back to school. The survey also measures households’ engagement with remote learning content over the period of school closures. We supplement the findings of the parent survey with insights from interviews with Ward Education Officers about their activities during the school closures. The survey sample is comprised of primary care-givers (in most cases, parents) of students enrolled in Grades 3 and 4 during the 2020 school year. The survey builds on an existing panel of students assessed in 2019 and 2020 in a nationally representative sample of schools.4 The parent surveys were conducted using Computer Assisted Telephonic Interviewing (CATI) over a two-week period in early September 2020, roughly two months after the re-opening of primary schools. We report the following key findings from this survey: *Almost all (more than 99 percent) of children in our sample were back in school two months after schools re-opened. The vast majority of parents believed it was either safe or extremely safe for their children to return to school. *Only 6 percent of households reported that their children listened to radio lessons during the school closures; and a similar fraction (5.5 percent) tuned into TV lessons over the same period. Less than 1 percent of those surveyed accessed educational programmes on the internet. Households with access to radio or TV reported higher usage. *Approximately 1 in 3 (36 percent) children worked on the family farm during the closures, with most children working either 2 or 3 days a week. Male children were 6.2 percentage points likelier to work on the family farm than female children. *Households have limited access to education materials for their child. While more than 9 out of 10 households have an exercise book, far fewer had access to textbooks (35 percent) or own reading books (31 percent). *One in four parents (24 percent) read a book to their child in the last week.