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Sorooshian, Shahryar, Manimekalai Jambulingam, and Javad Dodangeh. "Case Study on Logistics Performance." International Journal of Engineering Business Management 5 (January 1, 2013): 14. http://dx.doi.org/10.5772/56264.
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The paper presents research carried out at a medium-size manufacturing organization in east Asia. The study tries to highlight the importance of supply chain management; specifically, our aim for this study is to understand logistics and performance measurement in the logistics and supply chain, and we include a theoretical discussion of online data collected and a case study of the logistic performance of a real organization. The study also examines the performance of the selected company, identifies the problems and provides recommendations for improvements. This study can be a guide for business advisers and those interested in analysing company performance, especially from a logistics viewpoint. We also suggest the methodology of this case study for those who want to have a better understanding of a business environment before starting their own business, or for benchmarking practice during strategic planning.
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HUSSAIN, MUHAMMAD. "Asian Advantage: Leveraging Logistics for Peak Performance in Efficiency, Effectiveness, Cost, Quality, and Differentiation." ASIAN BULLETIN OF BUSINESS AND SOCIAL SCIENCE RESEARCH 4, no. 1 (2024): 30–50. http://dx.doi.org/10.62019/abbssr.v4i1.45.
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The significance of logistics administration in the contemporary, fast-paced business environment has significantly transformed the way organizations operate. This study investigates the interconnected impacts of logistics efficacy, efficiency, cost, quality, and differentiation on the performance of businesses. An in-depth analysis is employed to examine the effect of various logistics management facets on the financial and operational outcomes of a business. Efficient logistics assesses the functionality of supply chains through the optimization of resources and the refining of processes, whereas successful logistics evaluates the ability to promptly and precisely fulfill consumer demands. Through the consideration of both direct and indirect costs, logistics cost analysis assesses the financial impact of logistics operations. Logistics quality examines the reliability, security, and precision of logistical processes, whereas logistics differentiation explores the ways in which unique logistical strategies set an organization apart from its competitors. The objective of this study is to examine the intricate relationships among various performance metrics and these logistics variables. To achieve this, empirical research and statistical modeling are utilized. With the intention that they will assist managers in making more informed decisions and guide businesses toward enhancing their logistics management procedures so that they may flourish in a dynamic marketplace. In order to thrive in the contemporary global marketplace, businesses must recognize the criticality of logistics in shaping organizational results and devise strategies to capitalize on the synergies that exist between these components.
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Rahman, Noorul Shaiful Fitri Abdul, Abdelsalam Adam Hamid, Bekir Sahin, Michael Wang, and Samsul Islam. "A New Human Capital Development Framework in Logistics and Supply Chain Incorporating Industry 4.0." International Journal of Applied Logistics 12, no. 1 (2022): 1–17. http://dx.doi.org/10.4018/ijal.309086.
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When Industry 4.0 technologies are utilized in logistics practices, they create a Logistics 4.0 environment, and the key to successfully implementing Logistics 4.0 practices is the human capital of the logistics industry. The human capital of the logistics industry was found to be classified into four major categories, namely operative, supervisor, management, and government. This study aims to develop a new human capital framework that guides the logistics industry towards successfully implementing and managing Logistics 4.0 practices. The significance of this study is to utilize a new framework to shorten the gap between current basic logistics practices into Industry 4.0 practices. An integrative literature review technique was used thoroughly and reviewed and analyzed in order to create the Logistics 4.0 human capital development framework in a manner that satisfies the categories of logistics human capital. A combination of the business logistics management (BLM) framework and Industry 4.0 elements creates a new human capital development (HCD) framework in logistics and supply chains.
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Marchesini, Márcia Maria Penteado, and Rosane Lúcia Chicarelli Alcântara. "Logistics activities in supply chain business process." International Journal of Logistics Management 27, no. 1 (2016): 6–30. http://dx.doi.org/10.1108/ijlm-04-2014-0068.
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Purpose – The purpose of this paper is to propose a set of logistics activities for each key supply chain business process of the Global Supply Chain Forum (GSCF) model and a conceptual framework to guide their implementation. Design/methodology/approach – A literature review on supply chain management (SCM) and logistics was conducted to integrate the existing knowledge of SCM, key business processes, and logistics; the latter is critical element for the success of SCM. A set of logistics activities and a conceptual framework are presented to guide their implementation in each of the key business process of the GSCF model. Three case studies were conducted in Brazilian food companies to verify the applicability of the proposed logistics activities, their characterization, and the conceptual framework. Findings – The logistics activities, the key business processes, and the steps to their implementation are integrated into a comprehensive framework. A total of 24 logistics activities and a conceptual framework to guide their implementation for each key business process of the GSCF model were proposed focussing on competitive advantage in a supply chain environment. Originality/value – The need for and the benefits derived from the involvement of the logistics in the key business processes of SCM have been reported in the literature, but the logistics activities in these processes and the way they were implemented have not yet been identified. According to Eisenhardt and Graebner (2007), building theory from case studies is an increasingly popular and relevant research strategy that involves using one or more cases to create theoretical constructs, propositions, and/or midrange theory from case-based empirical evidence. Therefore, the research gap to be filled with this manuscript is: “How does the involvement of the logistics area in the key business processes of the GSCF model occur?” The research question of the present study is: “Which activities are performed by the logistics area in the key business processes of the GSCF model and how to implement them?”. This study bridged the research gap and answered the research question by creating a theoretical construct through a conceptual framework to guide the implementation of the logistics activities for each key business process of the GSCF model. This paper aimed to extend the existing theory since the available literature has yet not addressed this research question at all.
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Wang, Xueqin, Yiik Diew Wong, Kevin X. Li, and Kum Fai Yuen. "A critical assessment of co-creating self-collection services in last-mile logistics." International Journal of Logistics Management 32, no. 3 (2021): 846–71. http://dx.doi.org/10.1108/ijlm-09-2020-0359.
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PurposeE-commerce last-mile logistics is undergoing dramatic changes. By inviting consumers to participate in self-collection, they collectively form a mass crowd of resources that can be integrated into last-mile logistics. However, consumers' participation may lead to a spectrum of value outcomes from value co-creation to co-destruction. Therefore, the purpose of this paper is to critically examine the value formation process focussing on micro-level practices and resource outcomes.Design/methodology/approachAnchored on practice theory and resource conservation theory, content analysis is adopted to analyse 546 practice-based experiences extracted from a leading social media platform.FindingsThe analysis reveals five sequential practices of self-collection: purchasing, delivering, notifying, receiving and confirming. Furthermore, the co-created practices are characterised by gains in material, esteem, social and energy resources of the interacting actors. Meanwhile, the co-destructed practices cause a chain of resource losses, where the interacting actors suffer primary losses which subsequently triggers consumers' coping behaviours and further destroys resources for all.Research limitations/implicationsFocussing on constituent service practices, this study zooms into the value formation process. The authors contribute to logistics literature with a service-dominant logic by stressing end-consumers' involvement in the creation and consumption of last-mile logistics.Originality/valueThis study conceptualises the sources and consequences of the nuanced service practices (value formation or destruction) of self-collection. A unified framework is thus proposed, which guides logistics service providers to channel consumers towards more constructive participation in last-mile logistics.
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Korucuk, Selçuk, and Ahmet Aytekin. "Assessing the problems encountered by companies using e-logistics via a Polytopic fuzzy methodology: A case of Giresun province." Spectrum of Engineering and Management Sciences 2, no. 1 (2024): 36–45. http://dx.doi.org/10.31181//sems2120243k.
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Manufacturing companies are always competing because of globalization, both in terms of sectoral level and meeting customer demands. Companies that want to gain competitive advantages want to offer the best quality products and services at the most affordable cost and aim to deliver them to the end consumer by creating added value. This requirement and flexibility level can only be achieved through logistics applications. Businesses that provide efficiency and speed in logistics applications take a few steps forward in market conditions and respond to customer needs on time. It has become a necessity to use electronic-based systems in logistics applications, especially to meet customer requirements. Information communication-based electronic business has also changed the methods and models of doing business for its users. Internet technology has caused businesses to change their business models and practices, along with their production and service structures. Developments in e-commerce and technology have brought e-logistics applications to the forefront and made it necessary to emphasize them. Because e-logistics applications are important for facilitating business operations and increasing performance and customer satisfaction, they also eliminate distances in world trade and offer access to markets that are difficult to access. There are various problems in e-logistics applications and it is important to identify them. In this context, the problems faced by businesses using e-logistics become critical and one of the components that need to be meticulously emphasized. According to the results of the study, it is understood that the most important e-logistics barriers in enterprises are "lack of skill to manage digital technologies to support the system" and "need for qualified personnel". It is obvious that the results will guide business managers.
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Wu, Pei-Ju, and Pattra Chaipiyaphan. "Diagnosis of delivery vulnerability in a logistics system for logistics risk management." International Journal of Logistics Management 31, no. 1 (2019): 43–58. http://dx.doi.org/10.1108/ijlm-02-2019-0069.
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Purpose Delivery vulnerability is a critically important theme in logistics risk management. However, while logistics service providers often collect and retain massive amounts of logistics data, they seldom utilize such information to diagnose recurrent day-to-day logistics risks. Hence, the purpose of this paper is to investigate delivery vulnerabilities in a logistics system using its own accumulated data. Design/methodology/approach This study utilizes pragmatic business analytics to derive insights on logistics risk management from operations data in a logistics system. Additionally, normal accident theory informs the discussion of its management implications. Findings This study’s analytical results reveal that a tightly coupled logistics system can align with normal accident theory. Specifically, the vulnerabilities of such a system comprise not only multi-components but also interactive ones. Research limitations/implications The tailored business analytics comprise a research foundation for logistics risk management. Additionally, the important research implications of this study’s analytical results arrived at via such results’ integration with normal accident theory demonstrate the value of that theory to logistics risk management. Practical implications The trade-offs between logistics risk and logistics-system efficiency should be carefully evaluated. Moreover, improvements to such systems’ internal resilience can help to alleviate potential logistics vulnerabilities. Originality/value This pioneering analytical study scrutinizes the critical vulnerability issues of a logistics service provider and therefore represents a valuable contribution to the field of logistics risk management. Moreover, it provides a guide to retrieving valuable insights from existing stockpiles of delivery-vulnerability data.
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Sofyana, Latjuba. "Perencanaan Arsitektur Enterprise Dengan Kerangka Kerja TOGAF (The Open Group Architecture Framework)." PROZIMA (Productivity, Optimization and Manufacturing System Engineering) 1, no. 2 (2018): 64. http://dx.doi.org/10.21070/prozima.v1i2.1288.
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PT Puma Logistic Indonesia is a company which dwelled in freight forwarder services. Services provided include export, import, domestic transportation, and warehousing. In carrying out its business activities, the company still use manual processes, such as using Microsoft office applications for bookkeeping and archiving. Manual data management will present a lot of risks, including simple errors in recording or data input. Not to mention the time that it takes relatively longer to access and to process information, and the shortade will affect the late information provided to the Head of Branch as well as the Director. Therefore, PT Puma Logistics Indonesia requires need information technology and system that could support and manage the company’s business process well. Based on above problems, PT Puma Logistic Indonesia need enterprise architecture planning which is ideal for their company vision and mission and also the company’s future development. Enterprise architecture planning in this research use TOGAF ADM framework which focused on architecture planning which produce steps of business architecture, information and technology development.The results of this study indicate that the enterprise architecture planning using TOGAF ADM can produce models of enterprise architecture (blueprint). The blueprint can be used as a guide in the procurement and development of IS / IT at PT. Puma Logistics Indonesia, including 13 business functions that have been adapted to business functions that will come in the business process architecture, 27 new entities in the data architecture, 4 application modules in architectural applications and the technology architecture in the form of the provision and upgrading hardware and software in PT. Puma Logistics Indonesia
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Yu, Yong. "Study on Design Method of Logistics Platform Based on SOA & ESB." Advanced Engineering Forum 2-3 (December 2011): 589–94. http://dx.doi.org/10.4028/www.scientific.net/aef.2-3.589.
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The quick development of internet technology and electronic commerce has driven the demand of internationalization of logistics services. The internationalization trend of logistics requests that local logistics system should integrate with other information systems in terms of data, business and knowledge. However, the integration among heterogeneous systems has always been the key problem to the development of internet technology. More and more information systems of the logistics enterprises become “information solitary islands”, due to the incompatibility of IT en-vironment, database format or knowledge structure. As the demand of business and technique changing, a large number of “solitary islands” are destined to be legacy systems, which causing a great waste of resources. The article employed the SOA (Service Oriented Architecture) framework and ESB (Enterprise Service Bus) technology to solve integration problems among heterogeneous systems. SOA is a software architecture theory, which based on services as components. ESB is employed to supply SOA with base architecture of message-oriented middleware in the term of in-cremental bus. However, there isn’t any integrated design method for logistics system based on SOA & ESB up to now. To fill the gap, this article presents an integrated design method through analyzing the integration environment of logistics platform, building service directory, designing system architecture and service components. The most significant results show that Firstly, this ar-ticle has presented a stratified implementation model for logistics platform to implement SOA con-cept into system model framework, so as to guide the design and development. Secondly, it also presents methods of system analysis and design with samples in following steps: service catalogue design, integral architecture design, service design, service and module depending design and ser-vice implementation design. The whole design method has been used successfully in actual project of design and development of international logistics platform. It is proved that this method can effi-ciently create integrated service logic, reduce the cost of design and development, and improve the compatibility of logistics system.
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Falagara Sigala, Ioanna, and Tina Wakolbinger. "Outsourcing of humanitarian logistics to commercial logistics service providers." Journal of Humanitarian Logistics and Supply Chain Management 9, no. 1 (2019): 47–69. http://dx.doi.org/10.1108/jhlscm-12-2017-0073.
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Purpose The purpose of this paper is to empirically explore the potential of outsourcing of humanitarian logistics activities to commercial logistics service providers (LSPs) throughout the different disaster phases. The authors identify incentives for initiating outsourcing of humanitarian logistics activities to commercial logistics providers, humanitarian logistics activities to be outsourced and selection criteria for partners. Design/methodology/approach This study is based on empirical data collected by interviewing 12 practitioners from commercial LSPs and 12 practitioners from humanitarian organizations (HOs). A review of related literature guided this research. Findings This research shows that incentives for initiating outsourcing engagements, partner selection criteria and activities to be outsourced are changing throughout the different disaster phases. A number of research propositions are presented. Research limitations/implications This research constitutes a first step towards the goal of a comprehensive analysis of humanitarian logistics outsourcing throughout the different disaster phases. The authors collected data from practitioners and large organizations based mainly in Europe and the USA. Hence, insights from national and local organizations of other parts of the world are missing. Practical implications This research provides a deeper understanding of outsourcing of humanitarian logistics activities. As the main implication for practice, the research suggests a strategic use of outsourcing during the three disaster phases. The authors acknowledge that business objectives, risks, stakeholder agendas and requirements, as well as costs play a vital and changing role for outsourcing decision-making during the three disaster stages. The managerial implications arising from the research can provide support to commercial LSPs and HOs that initiate or develop strategic outsourcing relationships. Originality/value This study covers the gap in the humanitarian literature related to context-specific factors of outsourcing in humanitarian logistics by empirically investigating the phenomenon. This is one of the first studies that empirically investigate the potential of outsourcing of humanitarian logistics activities throughout the disaster phases.
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Panigrahi, Shrikant Krupasindhu, Foo Weng Kar, Tan Ai Fen, Lam Kah Hoe, and Melvin Wong. "A Strategic Initiative for Successful Reverse Logistics Management in Retail Industry." Global Business Review 19, no. 3_suppl (2018): S151—S175. http://dx.doi.org/10.1177/0972150918758096.
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This study aims to identify critical factors for developing a successful reverse logistics strategic framework that could guide the managers for improving customer satisfaction and managing retail returns. Qualitative interviews were performed with logistics manager in retail industry to develop successful reverse logistics strategic framework with critical factors. A problem-driven content analysis methodology was also conducted reviewing previous studies published from 2008 through 2015 to determine the key factors that affect reverse logistics decisions of managers towards successful reverse logistics management. This study provided new insight on reverse logistics as an important strategic initiative for the retailers to gain customer satisfaction, competitive advantage and cost effectiveness. A reverse logistics framework that is developed in this article will be able to add value to supply chain and logistics studies. Reverse flow driven by motivation is an important implication for managers to manage logistics activities. Managers must emphasize on potential corporate benefits to reduce costs and add customer value.
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Jum’a, Luay, and Muath Esam Basheer. "Analysis of Warehouse Value-Added Services Using Pareto as a Quality Tool: A Case Study of Third-Party Logistics Service Provider." Administrative Sciences 13, no. 2 (2023): 51. http://dx.doi.org/10.3390/admsci13020051.
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The study aims to analyse warehouse value-added services (VAS) data for a third-party logistics (3PL) service provider, which leads to identifying service improvements and cost-cutting opportunities in performing VAS for clients using Pareto analysis as a quality tool. Using a case study approach, qualitative and quantitative data were collected from a leading 3PL firm in Belgium. The approach is conducted by applying major steps of Pareto analysis. Two pharmaceutical products were analysed according to medical general classification, namely narcotic analgesics (NA) and ophthalmic antihistamines and decongestants (OAD). The results showed that the Pareto principle is proven in the NA—ticketing case, and five activities consumed 83.3 percent of the total time of VAS operations. Furthermore, in the OAD—display case, the Pareto principle is proven and six activities were validated as they accounted for 81.26 percent of the total time of primary VAS operations. The study recommended a solution to each of the four causes of delay, including lack of training/best practices, inefficient space utilization, lack of automation, and lack of cohesiveness and planning. Despite the recognized importance of avoiding warehouse operation inefficiencies, the literature lacks studies applied to practice, and few contributions exist regarding analysing 3PL service providers’ warehousing VAS operations data. This study identified all VAS activities for temperature-controlled pharmaceutical products. Moreover, the study proposes a warehouse operations improvement framework for non-automated 3PL warehouses and guides managers through Pareto analysis to cut costs and improve service level.
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Rifai, Firas, Bushra M. Ramadan, A. S. H. Yousif, Mohammad Al-Dweiri, and Ayman Abdalmajeed Alsmadi. "The impact of using outsourcing strategy by humanitarian organizations on logistical performance: An empirical investigation from a developing country." Journal of Governance and Regulation 10, no. 2 (2021): 118–33. http://dx.doi.org/10.22495/jgrv10i2art11.
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This paper empirically investigates the potential benefits of outsourcing humanitarian logistics activities to commercial logistics service providers (LSPs) to improve rescue missions in the Al Zaatari Syrian refugee camp in Jordan. The study uses a quantitative research approach, a survey data set of 140 questionnaires was collected from the managers and managerial staff dealing with logistical activities. First, a comprehensive review of related literature was performed to guide this research and then to test the main hypotheses of this study, correlation and regression analysis were carried out. The findings confirmed that humanitarian organizations in Al Zaatary camp can get benefits from collaborating with LSPs on delivering primary logistic services (shelter, food, medicine, transportation, etc.) (Nurmala, de Leeuw, & Dullaert, 2017). Moreover, the findings showed that outsourcing is preferred in the response phase (Vega & Roussat, 2015). This paper contributes to the growing body of knowledge on humanitarian logistics in ways that fills a gap by empirically investigate the phenomenon, as well as it is considered well timed in the context of the still current situation due to political instability in the region. As far as the authors are aware, this research represents the first study within the humanitarian logistics sector in Jordan.
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Oliveira Neto, Geraldo Cardoso de, Moacir Godinho Filho, Marilson Alves Gonçalves, Benny Kramer Costa, Dirceu da Silva, and Marlene Paula Castro Amorim. "Framework built on resource based view for outsourcing strategy on hiring logistics service provider." Gestão & Produção 25, no. 3 (2018): 458–84. http://dx.doi.org/10.1590/0104-530x2016-17.
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Abstract The process of Outsourcing Logistics Service (OLS) is deemed incipient in the management of organizations, not only because of the operational problems it presents, but also of its difficulties fitting into the company’s overall strategy. The present theoretical study, building on the resource-based view of the firm, aims to propose a framework that guides managers in developing strategies to OLS starting from the operational structure to establish the necessary resources, capabilities, and routines. In addition, taken into account is the importance of analyzing risks and resilience in the environment, concomitantly with the analysis of the operational structure. Thus, four questions were developed, aimed at leading operations managers to reflect on the development of the strategy. The framework proposed for OLS considers the supply chain management department as the main interlocutor of the strategy. This framework can be adapted according with the necessity of the contracting company, and its main intention is to enable the establishment of a project that contemplates the necessary resources, the capabilities (criteria), and the operational routines (subcriteria) for the selection of a logistics service provider in the market, one which truly addresses the needs of the organization. This framework is already intrinsic in the practical actions of the authors, because of their extensive advisory activity over the last five years in OLS to logistics service provider. In addition, it is worth mentioning that so far in the tacit applications of this framework there has been no application similar to another.
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Abushaikha, Ismail, Loay Salhieh, and Neil Towers. "Improving distribution and business performance through lean warehousing." International Journal of Retail & Distribution Management 46, no. 8 (2018): 780–800. http://dx.doi.org/10.1108/ijrdm-03-2018-0059.
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Purpose Recent literature recognizes the role of warehouses in enhancing the overall logistics performance. Thus, lean thinking has recently found its way in supporting warehouse and distribution centre operations. The purpose of this paper is to examine the relationships among warehouse waste reduction practices, warehouse operational performance, distribution performance and business performance. Design/methodology/approach A two-stage study was conducted. First, a Delphi technique was adopted to develop a relevant questionnaire. Second, this questionnaire was used to measure the degree of waste reduction in the different warehouse activities and to test the developed research hypotheses. The authors test the hypotheses with a sample of Middle Eastern warehouse operators. Findings There exists a positive relationship between warehouse waste reduction level and both warehouse operational performance and distribution performance. There was no direct relationship between warehouse waste reduction level and business performance. However, results revealed that the relationship between warehouse waste reduction level and business performance was mediated by warehouse operational performance and distribution performance. Practical implications The developed instrument provides a guide for logistics managers as to understand how to reduce waste in each warehousing activity. The results also inform logistics managers of how distribution performance can be improved through lean warehousing. The resulting performance improvements in the distribution operations will ultimately be reflected in the logistics performance of downstream retailers. Originality/value The study develops an original instrument for measuring waste reduction in warehouses, and provides insights into the evolving lean warehousing research area. This is the first scholarly work to uncover the relationships among warehouse waste reduction practices, warehouse operational performance, distribution performance and business performance.
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Syazwan Ab Talib, Mohamed, and Abu Bakar Abdul Hamid. "Halal logistics in Malaysia: a SWOT analysis." Journal of Islamic Marketing 5, no. 3 (2014): 322–43. http://dx.doi.org/10.1108/jima-03-2013-0018.
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Purpose – The purpose of this strengths or weaknesses, and its external opportunities or threats (SWOT) analysis study on Halal logistics industry in Malaysia is to identify SWOT in the Halal logistics environment and to uncover strategies to leverage on the strengths and opportunities and rectifying the weaknesses as well as overcoming the threats. Design/methodology/approach – This study comprises two methods: literature review and interviews. Extensive literature reviews were obtained from leading databases and the articles recorded matches or related with the keywords. In addition, the respondents from the interviews consist of middle- and top-level managers with reputable knowledge, expertise and experience in the Logistics and Halal industry. After the literature was reviewed and information was transcribed from the interviews, reduction techniques were used to group and summarize the variables into the four SWOT categories. Findings – The SWOT categories, consisting of SWOT, are generated from the literature reviews and supported by the respondents’ views and vice versa. Examples of SWOT analyses done are as follows: strength (strong government support), weakness (inconsistent Halal definition), opportunity (Muslims’ population growth) and threat (no uniformity on Halal standards). Research limitations/implications – The SWOT analysis done for this study only demonstrates the internal and external environments and not the assumption that they are certain to be correct, as they contain every imaginable matter in relation to Halal logistics. Plus, the analysis done does not show how to achieve competitive advantage, merely as a guideline and the SWOT analysis done may be outdated as the environments are constantly changing. Practical implications – The study hopes to contribute in future studies and act as a guide for the Halal logistics players to have better understanding in their business environment. Originality/value – This study is the first of its kind, to incorporate SWOT and Halal logistics. Hence, this study will add in more value to the existing academic research done on SWOT analysis and broadening the Halal and logistics business understanding, not only in Malaysia but globally as well.
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Benmoussa, Rachid, Charkaoui Abdelkabir, Achraf Abd, and Marouane Hassou. "Capability/maturity based model for logistics processes assessment." International Journal of Productivity and Performance Management 64, no. 1 (2015): 28–51. http://dx.doi.org/10.1108/ijppm-08-2012-0084.
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Purpose – The purpose of this paper is to study how a general standardized processes assessment capability/maturity model, such as Capability Maturity Model Integration (CMMI), can be combined to a standardized benchmark of logistics processes best practices, such as FD X50-604, to propose a new approach that evaluates logistics processes capability/maturity. Design/methodology/approach – First, an analysis study of CMMI model and X50-604 standard is performed. In order to prove their coherence, a deep comparative analysis of CMMI and X50-604 practices is conducted. As illustration, the paper focuses on a particular application of this approach to evaluate capability/maturity of distribution logistics activities. An industrial case study that aims the validation of this particular application is finally conducted in a furniture company. Findings – The authors estimate that the paper findings provide an operational guide for industrials to evaluate their distribution processes that is a practical, verifiable, repeatable and extensible to other logistics process areas and an interesting opportunity to evolve the standard FD X50-604 regarding CMMI requirements to assess capability/maturity of logistics processes. Originality/value – In general, the few capability/maturity-driven models analyzed in literature present some limits that do not allow their diffusion in the industrial level, especially in logistics. This study proposes a new approach based on standards that provide an operational guide for industrials to evaluate their distribution processes based on capability/maturity concept.
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Herold, David M., Tim Breitbarth, Nico Schulenkorf, and Sebastian Kummer. "Sport logistics research: reviewing and line marking of a new field." International Journal of Logistics Management 31, no. 2 (2019): 357–79. http://dx.doi.org/10.1108/ijlm-02-2019-0066.
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Purpose Although logistics management is a crucial part of local and global sports events, there is no research-driven characterization of “sports logistics management”. The purpose of this paper is to conceptualize a framework that allows for a more structured recognition of logistics in sports, in general, and sport event management, in particular. In addition, we conduct a systematic literature review of sports logistics management and locate opportunities for future research both for sports management and logistics management scholars. Design/methodology/approach Guided by Durach et al.’s (2017) systematic literature review approach, we identify key attributes and characteristics of sports logistics management. These are based on studies featuring at least partial aspects of logistics management in sports and sport events, and that were published between 2000 and mid-2019. Findings The study reveals that sports logistics management – meaning logistics activities in sports and sport event management – is a heavily under-researched area that provides an abundance of scientific opportunities. Based on the three sport event types of local/regional sport events, major sport events and mega sport events, the authors propose four sports logistics management pillars that are central to the proposed Sport Logistics Framework: venue logistics management, sports equipment logistics management, athletes logistics management, and fan and spectators logistics management. Practical implications By providing a conceptual framework for sports logistics, the authors progress towards informing the sport sector on relevant strategic and operational levels of logistics management and set the stage for empirical studies that are likely to advance sport logistics planning and management. Originality/value This is the first study that builds on a systematic review of literature specifically focused on the logistics aspect in sports and sport event management. It provides a conceptual framework of sports logistics management and offers an agenda of future research opportunities.
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Husin, Maizaitulaidawati Md, Suzilawati Kamarudin, and Adriana Mohd Rizal. "Food and beverage industry competitiveness and halal logistics: Perspective from small and medium enterprises in Malaysia." Asian Journal of Islamic Management (AJIM) 3, no. 1 (2021): 1–10. http://dx.doi.org/10.20885/ajim.vol3.iss1.art1.
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Purpose: This paper investigates the competitiveness of the food and beverages (F&B) industry in Malaysia and examines the Small and Medium Enterprises' (SMEs) demand and key perceptions towards challenges in halal logistics. Methodology: This paper adopted SWOT analysis to understand the internal (strengths, weaknesses) and external (opportunities and threats) competitiveness of the industry. Interview sessions were conducted with 10 SMEs’ owners in the food industry from December 2020 until February 2021. Findings: The SWOT analysis identified several strengths (e.g. workforce diversity, well-established equipment, and facilities), weaknesses (e.g. a limited number of skilled workforce, lack of industrial collaboration, lack of distribution channel), opportunities (e.g. increasing food demand, advanced technology, supportive government initiatives, favorable business environment) and threats (e.g. high cost, new and changing regulation). The SMEs’ perception towards key challenges in halal logistics was also identified. Research limitations/implications: This paper provides an understanding of the competitiveness of the F&B industry, sheds light on the key challenges faced by SME owners in halal logistics, and offers strategies to solve the issues. This study, however, is limited to Malaysia’s experience. Practical implications: This paper will contribute to future studies in the similar field and offers a guide for Halal logistics players, including practitioners and policymakers, to understand their business environment better. The identification of SMEs’ SWOT will be helpful for the businesses to move forward. Originality: The value of this paper lies in the knowledge of SMEs, especially in the F&B industry.
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Bag, Surajit, Sunil Luthra, Sachin Kumar Mangla, and Yigit Kazancoglu. "Leveraging big data analytics capabilities in making reverse logistics decisions and improving remanufacturing performance." International Journal of Logistics Management 32, no. 3 (2021): 742–65. http://dx.doi.org/10.1108/ijlm-06-2020-0237.
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PurposeThe study investigated the effect of big data analytics capabilities (BDACs) on reverse logistics (strategic and tactical) decisions and finally on remanufacturing performance.Design/methodology/approachThe primary data were collected using a structured questionnaire and an online survey sent to South African manufacturing companies. The data were analysed using partial least squares based structural equation modelling (PLS–SEM) based WarpPLS 6.0 software.FindingsThe results indicate that data generation capabilities (DGCs) have a strong association with strategic reverse logistics decisions (SRLDs). Data integration and management capabilities (DIMCs) show a positive relationship with tactical reverse logistics decisions (TRLDs). Advanced analytics capabilities (AACs), data visualisation capabilities (DVCs) and data-driven culture (DDC) show a positive association with both SRLDs and TRLDs. SRLDs and TRLDs were found to have a positive link with remanufacturing performance.Practical implicationsThe theoretical guided results can help managers to understand the value of big data analytics (BDA) in making better quality judgement of reverse logistics and enhance remanufacturing processes for achieving sustainability.Originality/valueThis research explored the relationship between BDA, reverse logistics decisions and remanufacturing performance. The study was practice oriented, and according to the authors’ knowledge, it is the first study to be conducted in the South African context.
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Ramirez-Nafarrate, Adrian, and Carlos Eduardo López-Hernández. "The passport nightmare: business process analysis in public service." Emerald Emerging Markets Case Studies 10, no. 2 (2020): 1–24. http://dx.doi.org/10.1108/eemcs-12-2019-0338.
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Learning outcomes Students should be able to: identify the elements of business processes; analyze efficiency measures; identify and define causes of poor efficiency in business process; analyze the results of a simulation model; propose process redesign alternatives based on the analysis; and acknowledge the challenges for improving public service processes. Case overview/synopsis The process to get a passport seems to be very simple, but Jose Hernandez, a Manufacturing Plant Director, has had bad experiences the past three times he has visited the passport office. He and his family have spent more than 3 h to get the passport for his little daughter, Maria. In this case, the authors illustrate the process analysis performed by Jose to find effective and efficient solutions to the problems that he found. The case study guides students through the analysis of a business process in public service from the perspective of the users. The students participating in the case analysis will not only learn to diagnose and describe the process but also to redesign it to achieve significant improvements. Furthermore, the students will realize that adding more resources to the process may not solve the fundamental issues, but analytical and creative skills are needed. In addition, the teaching notes provide a discussion about the existing challenges to improve public service processes. Complexity academic level Management and engineering undergraduate programs, operations management and business process design in Master of Business Administration programs. Supplementary materials Teaching Notes are available for educators only. Subject code CSS 9: Operations and Logistics.
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Haag, Linnea, Erik Sandberg, and Uni Sallnäs. "Towards an increased understanding of learning: a case study of a collaborative relationship between a retailer and a logistics service provider." International Journal of Retail & Distribution Management 50, no. 13 (2021): 44–58. http://dx.doi.org/10.1108/ijrdm-10-2020-0409.
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PurposeThis study aims to explain how learning occurs in collaborative retailer–logistics service provider (LSP) relationships. The research is guided by two research questions, addressing absorptive and desorptive capacities and the interaction between these capacities.Design/methodology/approachThe study is based on a case study of a Swedish, collaborative retailer–LSP dyad. The empirical data are structured around five specific learning situations within the retailer–LSP dyad.FindingsThe findings provide an explanation for how learning occurs within a collaborative retailer–LSP relationship based on subprocesses of absorptive and desorptive capacities. The interaction between these processes is found to rely on two types of support: one-directional and bidirectional. The findings also indicate positive outcomes of learning, such as improved cost efficiencies in warehouse operations, better customer services and improved long-term strategic planning.Practical implicationsThis study shows how retailers and LSPs can learn from each other and together create an improved logistics system for end customers.Originality/valueThis research takes into account absorptive and desorptive capacities in a collaborative retailer–LSP relationship. This study enhances the understanding of inter-organisational learning processes in a retail logistics context.
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Chaudhary, Dr Ruchi. "Conquering the Last Leg: A Deep Dive into Overcoming Obstacles in the Ultimate Hurdle of Supply Chain Navigation." International Scientific Journal of Engineering and Management 03, no. 04 (2024): 1–9. http://dx.doi.org/10.55041/isjem01689.
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In the dynamic and challenging landscape of the logistics industry, Asha Incorporation has emerged as an impressive player, driven by a visionary duo, Mr. Mayur Ramteke and Mr. Rishi Thakre. Established during the COVID era, Asha Incorporation has rapidly carved its niche as a trusted logistic firm in Nagpur, they have built a reputation for excellence in supply chain management. The formation of Asha Incorporation by two friends, one with expertise in logistics and the other in supply chain management, stands as a testament to the power of experience, knowledge, and a strong network. This essay delves into the journey of their entrepreneurial endeavor, exploring how their past experiences and extensive connections have contributed to their company's success in the logistics and supply chain industry. Strong belief in key principles is their business philosophy that has been instrumental in shaping their success. These values include adhering to the idea of "cash and carry," cultivating positive relationships with clients and partners, building a strong network of partnerships, and placing a firm focus on completing deadlines. This case study will drive into the remarkable journey of Asha Incorporation for exploring the strategic decisions, innovative practices, and unwavering determination that have launched them in supply chain management. Through a meticulous examination of its operational strategies and core values, Asha Incorporation has earned the trust and respect of its clients and stakeholders. As we unveil into the intricate details of Asha Incorporation's growth story, we hope to uncover valuable insights that will inspire and guide both aspiring entrepreneurs and established businesses in the logistics domain. By understanding how this young firm navigated the challenging waters of the logistics sector and overcame adversities, helped them to acquire a remarkable position in the highly competitive global market.
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Hu, Kai-Chieh, Kai-Chieh Chia, Mingying Lu, and Ya-Lan Liang. "Using importance–performance analysis, goal difficulty and the Kano model to prioritize improvements in the quality of home delivery logistics services." International Journal of Logistics Management 33, no. 2 (2021): 477–98. http://dx.doi.org/10.1108/ijlm-12-2020-0491.
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PurposeThe purpose of the study is to clarify the quality of home delivery logistics services from the perspectives of customers and provide insight to aid the prioritization of service quality improvements and guide managerial strategic planning.Design/methodology/approachThe study used a three-dimensional model that integrated Kano model, goal difficulty (GD) and importance–performance analysis (IPA) for investigating service quality aspects emphasized by customers and determine which attributes should be prioritized according to an enterprise's resource and capability constraints. Data were collected through questionnaires administered to the customers and managers of five primary home delivery logistics service enterprises and six small to medium-sized enterprises in Taiwan. Improving the quality of home delivery logistics services has become of increased interest for enterprises.FindingsThe three most important attributes, ranked in order of priority for improvement, were the protection of customers' personal information, delivery of products without damage and reasonable compensation standards for product damage. The study concludes that enterprises should prioritize the improvement of these attributes. Implications, detailed explanations and directions for further investigations are also proposed.Originality/valueThe study discusses the importance and relevant satisfaction levels of service quality attributes from the perspective of customers while also considering the limitations of companies' resources and capabilities. The results indicate that the method can be used to identify service quality attributes of home delivery logistics and formulate strategies for enhancing customer satisfaction.
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Chen, Fei, Tian Jian Yang, and Rui Yu Wang. "Research on Evolution of Chinese Telecom Industry Ecosystem Based on Logistic Model." Advanced Materials Research 219-220 (March 2011): 878–81. http://dx.doi.org/10.4028/www.scientific.net/amr.219-220.878.
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In order to study the evolution strategy adopted by the telecom industry in a new competitive environment, this paper introduces an ecological theory and method. The authors build a model for the telecom industry’s ecosystem and analyze the dynamic evolution process of the telecom industry through a Logistic model. The results show, when the telecom industry’s ecosystem comes to the mature phase, the main body of it need to change the evolution strategy from quickly occupying market with quantity to expanding market capacity by improving business innovation and constantly developing new value-added services. Different from traditional qualitative analysis, the dynamic and quantitative method adopted by this study gives a deep insight for the evolution mechanism of the telecom industry’s system, and guides the telecom market towards rational development.
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Rasit, Zarinah Abdul, Maisurah Zakaria, Marshita Hashim, Aliza Ramli, and Muzrifah Mohamed. "Green Supply Chain Management (GSCM) Practices for Sustainability Performance: An Empirical Evidence of Malaysian SMEs." International Journal of Financial Research 10, no. 3 (2019): 371. http://dx.doi.org/10.5430/ijfr.v10n3p371.
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Environmental issues have been critical concern among the current businesses as various business activities might pose significant threats to the environment. Incorporating environmental aspects in business operations is perceived to be able to create value and to achieve sustainable business performance. The manufacturing sector is the key contributor to the country’s high pollution index. Green Supply Chain Management (GSCM) practices have become more prevalent in this sector in managing the environmental issues for the effectiveness of their production requirement. Nevertheless, the small and medium enterprises (SMEs) mainly are less likely to embark on environmental practices as compared to large organisations. The establishment of certified environmental management systems (EMS) is considered as a strategic management approach that defines how organisations will address their impact on the natural environment guided by ISO 14001 as a framework. This study provides empirical evidence examining the extent of GSCM practices among the SMEs through the possession of ISO 14001 and examines the impact on sustainability performance. Data were analysed using regression analyses. Results indicate that GSCM practices have a significant positive relation with sustainability performance. Eco-design practices and environmental cooperation have a positive relationship with sustainability performance. There is no relationship between green purchasing and reverse logistics practices with sustainability performance. These results imply that Malaysian SMEs adopt GSCM practices mostly through eco-design and robust cooperation among departments in dealing with environmental issues. Green practices and reverse logistics practices are still new for SMEs and do not contribute to achieving better performance.
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Kang, Kai. "Research on User Stickiness of Logistics Platform and its Influencing factors." International Journal of Education and Humanities 8, no. 2 (2023): 178–84. http://dx.doi.org/10.54097/ijeh.v8i2.7812.
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Nowadays, our society has undergone a change in the viewpoint of production and manufacturing, and will pay more attention to the needs of the majority of users, and gradually began to make demand-oriented research topics for the development of the times. Logistics platform is also under such a trend, pay more attention to user needs and experience. As the business focus of logistics platforms, how to cultivate user stickiness and continuously cultivate new users and retain old users under the competitive market situation has become a major problem for enterprises. Around these issues, this paper conducts a systematic and in-depth study. Based on the S-O-R theory, this paper uses the stimulus-organism-response model to answer the question of how to continuously improve the participation and willingness of platform users by finding factors that affect the stickiness of logistics platform users. Systematic analysis and process research of logistics platform-related literature guided by the research question identifies four factors that influence logistics platform user stickiness, namely platform gu-enterprise interaction, platform atmosphere cues, user fit and consumer trust, and includes platform network effect as a moderating variable in the research framework. Through the empirical study, the following conclusions were drawn: platform gu-enterprise interaction has a significant effect on user fit, platform atmosphere cues have a significant effect on consumer trust, and user fit and consumer trust have a significant effect on user stickiness. User fit mediates the influence of information request, switching cost, and personnel communication on platform user stickiness, and consumer trust mediates the influence of platform reputation, personalized recommendation, and service remediation on platform user stickiness. Finally, certain management suggestions and research limitation outlooks are given to managers of logistics platforms.
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Huang, Jingying. "Main Features of Business English Translation and Teaching Model Optimization Based on the Logistic Model." Computational Intelligence and Neuroscience 2022 (October 11, 2022): 1–10. http://dx.doi.org/10.1155/2022/2896349.
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With the continuous development of global trade in recent years, business English has received more and more attention as a medium of communication. Business English is a branch of English, and in order to meet the practical needs in business, business English is involved in various business disciplines from foreign trade to international logistics, to economics, foreign trade correspondence, law, and so on, which need to be translated in a more targeted manner. Therefore, there are many professional tutorials for business English in the market to guide trade personnel in business English translation. Many scholars have also conducted comprehensive studies on business English translation, some starting from its stylistic features and some focusing on translation skills, but fewer scholars have conducted studies on business English translation through models, and there is still a lack of theoretical basis for how to effectively improve the translation of business English. Therefore, in order to reduce the friction between different cultures in trade, promote business English better, and provide convenience for foreign traders, this study will implement the basic principles of “faithfulness, elegance” in English translation, with the aim of improving the practicality and effectiveness of business English, mainly from the main features of business English translation, and then, in the process of analysis, we mainly use the logistic model to analyze the characteristics of business English translation, including timeliness, professionalism, uniqueness, and diversity. The final analysis results show that the influence of professionalism and diversity on the effect of business English translation is more obvious, and we need to carry out a special teaching mode for these two points. The final analysis shows that professionalism and diversity have a significant impact on the effectiveness of business English translation, and special teaching models are needed to optimize these two points.
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Kamran, Rukshanda, Nasreen Khan, and Balan Sundarakani. "Blockchain technology development and implementation for global logistics operations: a reference model perspective." Journal of Global Operations and Strategic Sourcing 14, no. 2 (2021): 360–82. http://dx.doi.org/10.1108/jgoss-08-2020-0047.
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Purpose Blockchain technology offers a lot of potential benefits in supply chain management. However, there is a need of a reference model which addresses the gaps in existing frameworks. This paper aims to propose a blockchain technology-based reference model which can be applied to global logistics operations. Design/methodology/approach The researchers have integrated the fit-for-purpose theoretical framework and prototyping methodology to design the reference model, a blockchain-based logistics, tracking and traceability system (BLTTS). The researchers demonstrated the application of the reference model through a health-care supply chain case study. The proposed BLTTS can be implemented across global logistics operations for business performance improvement. Findings The research provides a framework and recommendations for global companies to consider when adopting the blockchain technology for implementation. The researchers found that the Ethereum blockchain technology improves security of the data shared within the block through the secure hashing algorithm 1. The hash algorithm ensures anonymity of the involved parties. The model integrates blockchain with supply chain thus creating transparent process, efficiency and real-time communication. Research limitations/implications The reference model will offer a better solution to global logistics operations challenges. It provides recommendations to key stakeholders involved in logistics operations segment of the logistics industry while adopting blockchain technology. Apart from the methodological limitation of the study, the system compatibility and the layer configuration aspects might be posing potential challenges while upscaling the implementation. Originality/value The proposed reference model overcomes the drawbacks of existing models as it integrates Ethereum technology. In addition, the researchers have applied the model to demonstrate its functioning in real-time environment, which could guide for future research.
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Arredondo, Carlos Raúl, and José Antonio Alfaro Tanco. "The relationship between SCM and business strategy. A Delphi study in Latin America." Harvard Deusto Business Research 8, no. 1 (2019): 62. http://dx.doi.org/10.3926/hdbr.197.
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The aim of this research is to identify the factors that influence the implementation of supply chain management (SCM) strategy in Latin America countries. More specifically, we focus on the study of the degree of SCM strategy involvement into the design of business strategy through the analysis of the following aspects: organization culture, incentive programs for managers, internal alignment, and segmentation. These aspects are evaluated at a firm level of analysis in order to understand how the internal organization gives way to a correct SCM implementation. The authors use a Delphi Methodology on a panel of 13 Latin American experts in SCM and logistics in order to validate a set of SCM constructs that represent different aspects of integration and that should be presented as SCM strategy aspects in the definition of the business strategy of the firm. As a result, the differences in the experts’ opinions regarding the proposed constructs clearly indicate that even the constructs have to be included into the SCM strategy, there is still much to be defined in terms of SCM strategy and how SCM participates in the Business Strategy and, thus clear guidelines must be proposed to enable its proper operationalization. To deepen the phenomenon of SCM as a fundamental part of the strategy of the company and thus analyze in detail the conditions that must be taken within the organization for its further operationalization are a still pending innovative approach in the matter. This study permits to develop a useful framework as a guide to involve SCM strategy into business strategy.
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Yanginlar, Gözde, Mustafa Emre Civelek, and Emre Gülçür. "The Effect of Supply Chain Risk Management on Logistics Performance and Innovation Performance." International Journal of Professional Business Review 8, no. 11 (2023): e03164. http://dx.doi.org/10.26668/businessreview/2023.v8i11.3164.
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Purpose of the Study: The main objective of this paper is to describe the multidimensionality of supply chain risk and evaluate supply chain risk management in association with logistics performance and innovation performance. Theoretical framework: No study was found that analyzes the impact of supply chain risk management on logistics performance and innovation performance in the literature review. The purpose of this study is to close this gap in the existing literature. Design/methodology/approach: This study leverages a data set of 30 medium-sized technology firms in Turkey. The first part of the analysis aims at finding determinants of supply chain risk management, and the second part is the analysis of supply chain risk management, innovation performance, and logistics performance. Structural equation modeling multivariate statistical technique is chosen. Findings: Consequently, it empirically proves that risk mitigation and risk control affect positively innovation performance. It concludes that only risk control is effective in increasing logistics performance. Moreover, it estimates that risk identification and risk assessment will have a significant regulatory effect on performance. However, this study explains that they don't have a positive effect on the results. Research, Practical & Social implications: Research gaps and opportunities are presented to lead further studies about supply chain risks in different sectors. This paper is hopefully purposed to contribute to sector representatives as a guide. Originality/value: This study contributes to our understanding of how and with whom to collaborate by highlighting the relationships among supply chain risk management, innovation performance, and logistics performance.
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Xue, Dan, Xiaojing Zhao, Jianjun Dong, Rui Ren, Yuanxian Xu, and Zhilong Chen. "Critical Success Factors of Underground Logistics Systems from the Project Life Cycle Perspective." Buildings 12, no. 11 (2022): 1979. http://dx.doi.org/10.3390/buildings12111979.
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The surging demand for logistics systems brought about by the vigorous development of e-commerce makes urban traffic more and more congested. The need for a sustainable transition in terms of urban transportation infrastructure also encourages the further innovation of logistics systems. The urban underground logistics system (ULS) emerges as a promising alternative for realizing efficient large-scale freight distribution in megacities. However, there are relatively few studies that have explored the factors that determine the uptake of ULSs in practice. This paper thus aims to identify the critical success factors of ULSs throughout project life cycle stages. Firstly, a desktop study and a study using the Delphi method were conducted to extract the critical success factors (CSFs) of ULS projects. Secondly, a questionnaire survey was conducted to collect data on the perceived significance of the selected success factors from ULS professionals. Thirdly, the intergroup comparison of the significance of CSFs and exploratory factory analysis were used to ascertain the critical factors and latent determinants influencing the development of ULS projects. In total, 36 CSFs in the four life cycle stages of ULS projects were finalized. The identified factors represent the seven latent determinants in developing a ULS project, namely, overall feasibility and acceptance of the ULS, prototype system, and business model, competence and resources for ULS construction and operation, station layout and intermodal transportation, government policies and incentives, long-term planning of the underground space and logistics network, and market investigation and forecasting. The research findings of the paper help guide practitioners and policy makers on decisions made during ULS planning and construction and provide a reference performance evaluation framework for ULS projects.
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Ha, Young-Kyou, and Chang-Joon Lee. "Analysis of the Characteristics of the Medical Industry and the Determinants of Investment: Focusing on South Korea-U.S. FDI." International Academy of Global Business and Trade 19, no. 2 (2023): 1–11. http://dx.doi.org/10.20294/jgbt.2023.19.2.1.
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Purpose - This study analyzes the current status, background, and factors that affect the maintenance and success of the South Korea-U.S. medical foreign direct investment (FDI), which has been rapidly increasing since the COVID-19 pandemic.
 Design/Methodology/Approach - This study was conducted from the perspective of the United States (U.S.), the host country of investment. A panel analysis was conducted with the 10-year data of economic and logistics factors of 30 major U.S. states. The independent variables were Gross domestic product (GDP), payroll, and employment rate, and logistics factors were the number of logistics bases and amount of investment. The dependent variable was the amount of South Korea-U.S. medical FDI.
 Findings - The empirical analysis revealed that GDP, payroll, and number of airports had significant positive effects on FDI. The medical industry is a typical high value-added process industry, and the economic power of the host region and payroll to employ excellent workers were key variables. Air transport infrastructure was also a prominent factor due to the nature of pharmaceutical drugs.
 Research Implications - The analysis results show the typical characteristics of the medical industry. The results and implications can guide future medical FDI in a more effective direction.
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Yun, Nam Yi, and M. Ali Ülkü. "Sustainable Supply Chain Risk Management in a Climate-Changed World: Review of Extant Literature, Trend Analysis, and Guiding Framework for Future Research." Sustainability 15, no. 17 (2023): 13199. http://dx.doi.org/10.3390/su151713199.
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In the face of climate change (CC), “business as usual” is futile. The increased frequency and intensity of extreme weather events (e.g., hurricanes, floods, droughts, and heatwaves) have hurt lives, displaced communities, destroyed logistics networks, disrupted the flow of goods and services, and caused delays, capacity failures, and immense costs. This study presents a strategic approach we term “Climate-Change Resilient, Sustainable Supply Chain Risk Management” (CCR-SSCRM) to address CC risks in supply chain management (SCM) pervading today’s business world. This approach ensures supply chain sustainability by balancing the quadruple bottom line pillars of economy, environment, society, and culture. A sustainable supply chain analytics perspective was employed to support these goals, along with a systematic literature network analysis of 699 publications (2003–2022) from the SCOPUS database. The analysis revealed a growing interest in CC and supply chain risk management, emphasizing the need for CCR-SSCRM as a theoretical guiding framework. The findings and recommendations may help to guide researchers, policymakers, and businesses. We provide insights on constructing and managing sustainable SCs that account for the accelerating impacts of CC, emphasizing the importance of a proactive and comprehensive approach to supply chain risk management in the face of CC. We then offer directions for future research on CCR-SSCRM and conclude by underlining the urgency of interdisciplinary collaboration and integration of climate considerations into SCM for enhanced resilience and sustainability.
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Nicolas, Carolina, and Valeska V. Geldres-Weiss. "Business and management research trends of sustainability assessment in the food sector." British Food Journal 125, no. 13 (2023): 220–36. http://dx.doi.org/10.1108/bfj-06-2022-0528.
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PurposeThis study aimed to identify research trends and topics in sustainability assessment in the food sector within the scope of economics, business and management research.Design/methodology/approachThe authors conducted a bibliometric analysis by applying a rigid and systematic research protocol, employing bibliometric techniques and a keyword co-occurrence network. Further, the Visualization of Similarities viewer software was used to analyse publications between 1994 and 2021.FindingsThe knowledge trends regarding “sustainability assessment” in the research area of business economics demonstrated a notable evolution of the topics analysed, ranging from indicators and policy analyses in agriculture and fishery sectors, to the topic of sustainability life cycle assessment (LCA) and management systems. In business and management research areas, the main theoretical frameworks used for sustainability assessment in the food sector included the triple-bottom line (TBL) and the LCA, and the main research topics were food chain logistics, bio-based products, retailers, consumption patterns and crop-based biodiesel options.Research limitations/implicationsThis study employed only the WoS database and future studies could incorporate other scientific databases. Regarding future research, more emphasis could be laid on food retailers given their prevalence as demonstrated by the study and past research.Practical implicationsThe findings can help all participants in the food global value chain to make better decisions to guide their sustainability efforts and assessment. Moreover, this research reveals that companies need to be actively engaged with their stakeholders and pay special attention to consumer patterns and perceptions.Originality/valueThe bibliometric research focus on business and management research areas using the Web of Sciences categories, starting from the research area of business economics to the analysis of the food sector's sustainability assessment.
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Picozzi, Paola, Umberto Nocco, Andrea Pezzillo, Adriana De Cosmo, and Veronica Cimolin. "The Use of Business Intelligence Software to Monitor Key Performance Indicators (KPIs) for the Evaluation of a Computerized Maintenance Management System (CMMS)." Electronics 13, no. 12 (2024): 2286. http://dx.doi.org/10.3390/electronics13122286.
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The increasing use of electromedical equipment in hospital care services necessitates effective management of complex devices often unsupported by existing control systems. This paper focuses on developing a pool of evaluation indices for the Clinical Engineering Department (CED) of the ASST Grande Ospedale Metropolitano Niguarda in Milano (Italy), aiming to enhance awareness of the economic value, assess operational units, and optimize maintenance processes. Leveraging business intelligence, this study identifies 18 key performance indicators (KPIs) across logistics, technical, and equipment management categories. An interactive dashboard, implemented using Power BI, facilitates dynamic analysis and visualization of these KPIs, providing insights into the maintenance efficiency and obsolescence of medical devices. It offers a comprehensive framework for ongoing monitoring and decision-making. The results showcase the potential of the developed KPIs and dashboard to enhance operational insights and guide improvements in the healthcare facility’s maintenance processes.
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Mannarelli Filho, Téucle, Renata Barbieri, Paloma Cardoso De Figueiredo, Glaucia Aparecida Prates, and Lesley Carina do Lago Attadia Galli. "Análise da Internacionalização: Um Estudo de Caso da Indústria Têxtil Portuguesa no Mercado Brasileiro." Future Studies Research Journal: Trends and Strategies 12, no. 1 (2020): 203–22. http://dx.doi.org/10.24023/futurejournal/2175-5825/2020.v12i1.395.
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Objective of the study: To investigate the internationalization opportunities of the business group of the Portuguese textile industrial MoreTextile for the Brazilian market.Methodology/approach: A study of an applied nature with qualitative orientation was carried out through a single case.Originality/Relevance: The study is justified by the size and potential of the Brazilian market, associated with factors that facilitate this process, such as cultural similarities and the availability of raw materials necessary to manufacture the products, considering that Brazil is among the world's five largest cotton producers.Main results: The main positive aspects that justify the internationalization process of the Portuguese textile industry MoreTextile are: the opening of new markets guided by a more sustainable consumption and the availability of raw materials in Brazil. The negative aspects are: tariff barriers, high competitiveness, political instability, lack of qualified labor and logistics costs.Theoretical / methodological contributions: the study allowed to verify the opportunities and limitations in the internationalization process of the Portuguese textile industry for the Brazilian market.
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Puskás, Eszter, Gábor Bohács, and Levente Zakariás. "APPLICATION OF PHYSICAL INTERNET IN INTRALOGISTICS – A SIMULATION STUDY." Acta logistica 8, no. 3 (2021): 217–27. http://dx.doi.org/10.22306/al.v8i3.224.
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One of the biggest challenges today is to make traditional systems more sustainable. Physical Internet (PI, π) based logistics systems provide one of the most defining solutions. In our opinion, it is worthwhile to deal with the intralogistics conversion of the Physical Internet because traditional systems can no longer operate with sufficient efficiency to meet growing customer expectations and demands. This research focuses on restructuring a factory from its traditional operating to a PI-based system using our previously defined intralogistics components. The article surveys the possibility of creating PI-hub and virtual PI-hub in a factory process. The warehouses were converted to PI-hubs, and virtual PI-hubs were placed near the two manufacturing to create a more flexible structure. We created a simulation study in AnyLogic where we examine the efficiency achievable by automated guided vehicles (AGVs) in a PI-based system. The results were compared based on the traditional and PI-based systems. Based on the simulation the inefficiency of the PI-based system is lower (by ~18%) at higher control event values. This allows achieving a more efficient, flexible, sustainable, and balanced operation.
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Priego-de-la-Cruz, Alba María, Esteban Alfaro-Cortés, and Montserrat Manzaneque-Lizano. "Understanding the stakeholders’ role in a business failure situation: An empirical boosting approach." Revista de Contabilidad 23, no. 1 (2020): 113–26. http://dx.doi.org/10.6018/rcsar.369321.
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Este estudio investiga el rol de los stakeholders en situaciones de fracaso empresarial. En concreto, analiza qué stakeholders primarios tienen impacto en la probabilidad de fracaso de una empresa y cómo lo ejercen. También propone un orden de priorización de los stakeholders primarios con la finalidad de ofrecer a los gestores empresariales información útil para que, ante situaciones de crisis financiera, orienten sus decisiones a reducir la aparición de conflictos de intereses que pueden afectar a la sostenibilidad de la empresa a largo plazo. De esta forma, se ha tomado una muestra de 2.352 pymes españolas, 1.176 empresas sanas emparejadas con 1.176 empresas fracasadas, de las que se han extraído datos económico-financieros de sus cuentas anuales y a los que se han aplicado las metodologías de regresión logística y boosting. Los resultados obtenidos indican que los stakeholders primarios tienen efecto estadísticamente significativo en la probabilidad de fracaso empresarial. Además, los resultados presentan un ranking de stakeholders primarios en relación con su impacto en la probabilidad de fracaso empresarial ante contextos de crisis financiera. De esta forma, este estudio propone una guía útil para los gestores mostrando los roles de los stakeholders primarios y su orden de prioridad ante una situación de fracaso empresarial. We investigate the stakeholders’ role in a business failure situation. In particular, we analyse which primary stakeholders have an impact on the business failure, and how. This work also proposes an order of prioritization of primary stakeholders with the purpose of showing business managers useful information which guides their decisions to reduce the emergence of conflicts of interest that may affect the sustainability of firms long-term in financial crisis situations. We have taken a sample of 2,352 Spanish SMEs, 1,176 non-failed firms matched with 1,176 failed firms, from which economic and financial data are been extracted from their financial reporting. In this vein, logistic regression and boosting methodologies have been applied. The findings indicate that the primary stakeholders have a statistically significant effect on the likelihood of business failure. Furthermore, the results present a ranking of primary stakeholders related to their impact on the likelihood of business failure in contexts of financial crisis. Thus, our study provides a useful guide to managers seeking to understand the primary stakeholders’ roles and their relative priority in business failure.
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Shareef, Raad A. "Managing Logistics Activities for Improving Business Performance." Cihan University-Erbil Journal of Humanities and Social Sciences 7, no. 1 (2023): 42–49. http://dx.doi.org/10.24086/cuejhss.v7n1y2023.pp42-49.
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This paper examines the relationships between three logistics activities: customer service, warehouse management, and distribution activity on business performance. The research adopts a quantitative research approach. A survey was utilized to assess managing logistics activities and business performance and evaluate the created research hypotheses. The author tests the hypotheses with a sample in Nawras Company in Erbil with SmartPLS version 4.0 to evaluate and process the data. The results show that the three logistics activities positively related to business performance. The research guides logistics managers in understanding how logistics activities enhance business performance. This research is one of the scholarly works to uncover the logistics activities performed by the company rather than outsourcing logistics activities for enhancing business performance in the Kurdistan region of Iraq.
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Megayanti, Anita. "Perancangan Enterprise Architecture E-Procurement Framework Architecture Development Method (ADM) Pada Krakatau Steel di Cilegon." Sainteks: Jurnal Sains dan Teknik 4, no. 1 (2022): 45–59. http://dx.doi.org/10.37577/sainteks.v4i1.393.
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E-Procurement is a process of procuring goods or services electronically and facilitated by software or a website with an internet connection. An enterprise design model for the eprocurement application architecture aims to serve as a guide in developing eprocurement at Krakatau Steel in accordance with the needs and objectives of the logistics division of Krakatau Steel. The research method uses TOGAF ADM architectural modeling by conducting interviews and observations. And there are several stages that are implemented, namely the Preliminary Stage, Architecture Vision, Business Architecture, Information System Architecture, Technology Architecture, Opportunities and Solutions. The results found in this study are the integration of the eprocurement application with the MM module SAP application so that the goods/services procurement process activities can run as expected. In addition, it can also produce blueprints as the basis for the e-procurement process enterprise design strategy at Krakatau Steel.
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Guiguet, Andres, and Dirk Pons. "A Framework for Interactive Development of Simulation Models with Strategical–Tactical–Operational Layering Applied to the Logistics of Bulk Commodities." Modelling 3, no. 3 (2022): 272–99. http://dx.doi.org/10.3390/modelling3030018.
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CONTEXT–Simulation modelling provides insight into hidden dynamics underlying business processes. However, an accurate understanding of operations is necessary for fidelity of the model. This is challenging because of the need to extract the tacit nature of operational knowledge and facilitate the representation of complex processes and decision-making patterns that do not depend on classes, objects, and instantiations. Commonly used industrial simulation, such as Arena®, does not natively support the object-oriented constructs available for software development. OBJECTIVE–This paper proposes a method for developing simulation models that allow process-owners and modellers to jointly build a series of evolutionary models that improve conceptual validity of the executable computer model. APPROACH-Software and Systems Engineering principles were adapted to develop a framework that allows a systematic transition from conceptual to executable model, which allows multiple perspectives to be simultaneously considered. The framework was applied to a logistics case study in a bulk commodities distribution context. FINDINGS–The method guided the development of a set of models that served as scaffolds to allow the natural flow of ideas from a natural language domain to Arena® code. In doing so, modeller and process-owners at strategic, tactical, and operational levels developed and validated the simulation model. ORIGINALITY—This work provides a framework for structuring the development of simulation models. The framework allows the use of non-object-oriented constructs, making it applicable to SIMAN-based simulation languages and packages as Arena®.
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Rashidi, Kamran. "AHP versus DEA: a comparative analysis for the gradual improvement of unsustainable suppliers." Benchmarking: An International Journal 27, no. 8 (2020): 2283–321. http://dx.doi.org/10.1108/bij-11-2019-0505.
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PurposeData envelopment analysis (DEA) and analytical hierarchy process (AHP) are two widely applied methods to evaluate and rank suppliers in terms of sustainability. In this study, to investigate the extent to which potential differences in the outcomes of these two methods influence the benchmarking strategies, a comparative analysis based on a common set of data gathered from 19 logistics service providers is implemented.Design/methodology/approachAs suppliers' sustainability cannot be improved in a single-step process due to several limitations, improvement needs to proceed gradually. Therefore, using the self-organising map method, the suppliers were classified into clusters within a novel framework for gradually improving their sustainability. Then, the two processes of gradual improvement based on the outcomes of DEA and AHP were compared.FindingsThe findings show that although the rankings of suppliers guided by the methods correlated to a high degree, the benchmarking strategies provided by the methods for gradually improving the sustainability of suppliers differed considerably. In particular, whereas AHP suggests a benchmarking policy better suited for unsustainable or less sustainable suppliers with limited access to resources, DEA proposes one for suppliers able to dramatically boost their sustainability with few quick, significant leaps in performance.Originality/valueFirst, this study revealed a novel gradual improvement framework using the self-organising map method. Second, it clarified the extent to which the benchmarking policies are influenced by the type of evaluation method.
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Brinch, Morten, Jan Stentoft, Jesper Kronborg Jensen, and Christopher Rajkumar. "Practitioners understanding of big data and its applications in supply chain management." International Journal of Logistics Management 29, no. 2 (2018): 555–74. http://dx.doi.org/10.1108/ijlm-05-2017-0115.
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Purpose Big data poses as a valuable opportunity to further improve decision making in supply chain management (SCM). However, the understanding and application of big data seem rather elusive and only partially explored. The purpose of this paper is to create further guidance in understanding big data and to explore applications from a business process perspective. Design/methodology/approach This paper is based on a sequential mixed-method. First, a Delphi study was designed to gain insights regarding the terminology of big data and to identify and rank applications of big data in SCM using an adjusted supply chain operations reference (SCOR) process framework. This was followed by a questionnaire-survey among supply chain executives to elucidate the Delphi study findings and to assess the practical use of big data. Findings First, big data terminology seems to be more about data collection than of data management and data utilization. Second, the application of big data is most applicable for logistics, service and planning processes than of sourcing, manufacturing and return. Third, supply chain executives seem to have a slow adoption of big data. Research limitations/implications The Delphi study is explorative by nature and the questionnaire-survey rather small in scale; therefore, findings have limited generalizability. Practical implications The findings can help supply chain managers gain a clearer understanding of the domain of big data and guide them in where to deploy big data initiatives. Originality/value This study is the first to assess big data in the SCOR process framework and to rank applications of big data as a mean to guide the SCM community to where big data is most beneficial.
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Sharma, Aasha Jayant, and Swapnil Samant. "Godrej commercial network contingency planning: in context COVID." Emerald Emerging Markets Case Studies 12, no. 3 (2022): 1–24. http://dx.doi.org/10.1108/eemcs-02-2021-0032.
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Learning outcomes This study aims to introduce students to uncontrolled and unprecedented business scenarios and strategies to deal with them, to make students understand the importance of contingency planning and create what-if scenarios, to step by step guide students how to build a network contingency planning tool and to enable students to use tools such as solver to build up a dashboard with given information. Case overview/synopsis The case is about Godrej Commercial, a vertical of Godrej and Boyce that handles warehousing and transportation support to five verticals under the banner of Godrej operating pan India. How Godrej is trying to deal with COVID pandemic, what were their coping strategies and how contingency planning is done is what this case is all about. The main focus of this case is understanding how network contingency planning is done and what parameters should be considered. How a dashboard can be developed that can be used as a base for taking strategic decisions related to networking given the uncertainties due to COVID. The case gives hands on to students to use solver and build a dash board, plus gives a peep into Godrej and its operations. Complexity academic level This study is suitable for students of undergraduate or first year MBA level. Specifically, the case can be used in business strategies, operations and supply chain management courses. Supplementary materials Teaching notes are available for educators only. Subject code CSS 9: Operations and Logistics.
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Molino, Jay. "Specific Postgraduate Programs and the Transfer of the Panama Canal." Current Research in Psychology and Behavioral Science (CRPBS) 4, no. 5 (2023): 1–5. http://dx.doi.org/10.54026/crpbs/10104.
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This research examines the relevance and context of postgraduate programs offered by the University of Panama, specifically focusing on the “Master’s Program in Maritime Industries with an Emphasis on Port Management, Multimodal Transportation, and Logistics” offered by the Institute of the Canal and International Studies. The study employs Guillermo Briones’ specific reference model and adapts the “Evaluation Guide for Postgraduate Programs” from the IberoAmerican University Postgraduate Association (AUIP). The analysis centers on three dimensions: Academic, linkage, and geographical-political. The results reveal a robust academic relationship between undergraduate and postgraduate programs, with high approval rates from coordinators (66.7%) and students (60%). Regarding linkage, the program demonstrates significant engagement with the business-productive sector, as 40% of respondents indicated. It also exhibits a favorable consideration of international trade rules, with 100% of coordinators affirming that program content incorporates international trade treaties. Furthermore, program graduates reported working in fields related to their education, with more definitive and positive responses than coordinators. This suggests a potential lack of data and ongoing connection between graduates and the institution that provided the program.
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Kavota, Jérémie Katembo, Luc Cassivi, and Pierre-Majorique Léger. "A Systematic Review of Strategic Supply Chain Challenges and Teaching Strategies." Logistics 8, no. 1 (2024): 19. http://dx.doi.org/10.3390/logistics8010019.
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Background: This study provides a comprehensive overview of current supply chain challenges and how they are taught within university circles or among supply chain professionals to simulate reality. Methods: The study applied a systematic literature review, using bibliometric co-citation and concept-centered content analysis for a comprehensive review of 118 relevant articles, leading to the identification of critical challenges in modern supply chain management. Results: These challenges include supplier selection and quality, supply chain networks, and sustainable supply chains. Supply chain educators are encouraged to use games that mirror real-world scenarios to teach these challenges. Results from this review underscore that existing games covered supply chain concepts such as the bullwhip effect, collaboration, networks, supplier selection, quality management, humanitarian logistics, sustainability, lean supply chain, Supply Chain 4.0, and perishable goods supply. Conclusions: The study’s contribution is to assist in selecting games tailored to the supply chain specific aspects and to guide developers in creating realistic games that address recent challenges in supply chain management. It recommends a holistic approach to enhance new supply chain game development, drawing from methodologies such as problem-based learning and Lego Serious Play. This multifaceted approach imparts practical knowledge and comprehensive skills for addressing supply chain intricacies in modern business settings.
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Betancourt, Ignacio Ortiz, María del Carmen Meza Téllez, Jorge Samuel Berdón Carrasco, Leidy Margarita López Castro, and Patricia Margarita Villar Sánchez. "Social Businesses with An Export Profile as a Mechanism to Promote Entrepreneurship and Improve Welfare." European Journal of Economics and Business Studies 5, no. 1 (2019): 271. http://dx.doi.org/10.26417/ejes.v5i1.p271-275.
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The increase in unemployment rates at the international level, as a consequence of the deep financial crisis of the beginning of the 21st century, has caused the labor market to become increasingly restricted, complicating the insertion of a population of productive age. In addition, the lack of employment has exacerbated a series of social problems, including poverty, insecurity, undernourishment, among others, in a large part of Latin America. Therefore, the impulse of social enterprises can contribute to the creation of jobs and combat this problem, generating wellbeing not only within a region but also in others with similar situations, generating an area of opportunity for those social enterprises with an export profile. Based on the above, this paper begins with a documentary research process of specialized literature on social business and later analyzes a group of students' perception on the impact that this model can produce, as well as the limitations for its implementation, through an exploratory and descriptive study, guided by the qualitative approach since a questionnaire of open questions about these topics was used as a research instrument. The answers were analyzed in such a way that similarities and differences could be detected among students' perception. Results shown that the main benefits are the creation of direct jobs in the country of origin and indirect in other markets as well as the emergence of productive chains while among the constraints include ignorance of the export logistics process and tariff rates. Finally, a series of recommendations are proposed in order to strengthen the dissemination of this business model.
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Melo, Isotilia Costa, Paulo Nocera Alves Junior, Ana Elisa Perico, Maria Gabriela Serrano Guzman, and Daisy Aparecida do Nascimento Rebelatto. "Benchmarking freight transportation corridors and routes with data envelopment analysis (DEA)." Benchmarking: An International Journal 25, no. 2 (2018): 713–42. http://dx.doi.org/10.1108/bij-11-2016-0175.
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Purpose The purpose of this paper is to collectively measure and compare the efficiency of Brazilian and American soybean transport corridors, from farmers to export ports, using the data envelopment analysis (DEA). Design/methodology/approach This paper aims to determine routes from main producing micro-regions to main export ports, specifically using slack-based measure and variables that represent the three pillars of sustainability (economic, social, and environmental). The choice of variables was guided by literature review and analyzed through the principal component analysis. After the application of the model, the quantitative tiebreaking method of the composite index is applied. Findings The findings are coherent with a global report that compares soybean transportation in both countries (Brazil and USA). Efficient routes and corridors tend to present short distance truck trips and long distance train or barge trips. The efficiency of the inland waterway trips depends on how many barges are used in the same expedition. Routes with more than three modes tend to be inefficient which suggest that there is a limit for multimodality. Originality/value Corridor benchmarking is a rare topic in the literature and previous works normally focus on some specific and limited corridor performance characteristics, such as cost. The main contribution of this research is that it expands the discussion regarding corridor benchmarking and it focuses on efficiency as a whole. The paper also proposes a method that can be applied in different logistics contexts, like expanding the study to different countries. More specifically, this method could be used in infrastructure investments programs.
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Fedoreiko, Valerii, Roman Horbatiuk, Yaroslav Zamora, and Roman Zahorodnii. "Formation of Professional Competences of Future Bachelors of Vocational Education in the Process of Dual Training." Professional Education: Methodology, Theory and Technologies, no. 15 (November 4, 2022): 246–61. http://dx.doi.org/10.31470/2415-3729-2022-15-246-261.
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The creation of logistics infrastructure is closely related to the problem of competence-oriented training of future logisticians. This process is implemented in accordance with the theory of contextual teaching. The methodological basis for preparing bachelors for competitive professional activity is the integration of education with science, professional activity and business. The purpose of the article is the investigation the professional competences of future bachelors in vocational education in the process of their dual training. Research methods: theoretical analysis of scientific sources, normative documents, conceptual principles of logistics; systematization, modelling, observation and testing. Results. The article examines such problem situation: the representatives of higher schools and industrial enterprises agree that the list of professional competences should be formed for the graduates of educational institutions, but there are some professional difficulties in «post-graduate» activities of young professionals. Managing the educational process, the research and teaching staff guide students to achieve the goals formulated in educational programs and obtain appropriate results, which are specific competences. The basic employers’ requirements to the specific knowledge and skills of applicants for the position of logistician are established. The authors have shared the experience of cooperation between the Ternopil Volodymyr Hnatiuk National Pedagogical University and the private enterprise «Scientific and Production Association «Energy Saving Technologies»«. On the example of «Energy Saving Technologies» the technological process of heat generation, which has several variable components (cyclic loading of fuel into the storage hopper, calorific value of fuel, its humidity and particle size distribution), is established; it is determined that for timely fuel supply it is necessary to take into account the internal logistics infrastructure of the enterprise. In the process of training specialists in specialty 015.38 Vocational Education (Transport) according to the educational program «Logistics» students study the discipline «Organization of Transportation», do practical work and develop the three-dimensional graphic dependence, which will contribute to the formation of professional competences. It is also determined that the development of professional competences of future bachelors of vocational education is the unity of their theoretical and practical training. Conclusions. The authors concluded that the theoretical and practical classes with the use of active teaching methods for progressive and optimal students' understanding of the main provisions on the organization of freight transportation, which plays a large role in the development of professional competences of future teachers of vocational training, organizers of transportation services. The use of active learning methods in the educational process arouses the interest of students and allows them to develop analytical, research, communicative, professional skills and abilities.